FY2021-22 Audit Plan Memo

City of Glendale — Regular Meeting (2021-06-22)

View PDF Item 12 Meeting page

Extracted text (via pymupdf) 5768 characters
June 22, 2021 
 
Mayor and City Council: 
 
Enclosed is the proposed Audit Plan covering Fiscal Year 2021-22 for the City’s 
Independent Internal Audit Program (IIAP). The plan includes a total of 14 audits.  
6 audits will be conducted using internal resources and 8 audits will be 
conducted using contracted third-party firms. 
In developing this plan, IIAP staff conducted a risk assessment guided by a 
defined criterion, that included input from department directors, evaluation of 
control effectiveness as well as local government audit industry trends. This effort 
resulted in an extensive list of potential areas for audit within the City. We then 
prioritized these potential areas based on the result of the risk assessment and 
developed the enclosed proposed audit plan. 
IIAP staff believes this plan provides adequate coverage across City 
departments programs and activities and recognizes concerns of the Council 
and Management. 
This proposed plan was discussed and approved at the June 3, 2021 Council-
appointed Audit Committee meeting. As required by the City Code, I am now 
requesting approval of the proposed plan by the full Council. 
 
Respectfully Submitted, 
 
Khala Stanfield, MBA 
Director, Organizational Performance

Proposed FY2021-22 Audit Plan 
City Council 
June 22, 2021 
 
 
Department 
General Risk Theme 
Audit Area/Possible Audit Objective 
Internal 
Resources or 
External Firm 
Audit Type 
Housing - Facilities 
Management 
Housing Management 
and Maintenance 
Facilities management program 
evaluation (Housing only); review the 
process, controls in place and 
performance to determine efficiency 
and effectiveness including best 
practice standards. Review 
Maintenance process and procedures. 
External Firm 
Performance 
Transportation - 
Intelligent 
Transportation 
Systems (ITS) 
Intelligent Trans System 
(ITS) 
ITS program evaluation to determine 
the efficiency and effectiveness of ITS 
including traffic signal and traffic flow 
operations including outsourcing 
counts and studies, reporting and 
incident management and preventive 
maintenance. Perform limited 
compliance review. 
External Firm 
Performance 
HR & Risk 
Management  
Risk Management 
training program 
evaluation 
Audit of risk management and training 
program and compliance with City 
policies and procedures. 
External Firm 
Performance

Proposed FY2021-22 Audit Plan 
City Council 
June 22, 2021 
Department 
General Risk Theme 
Audit Area/Possible Audit Objective 
Internal 
Resources or 
External Firm 
 
 
Audit Type 
Engineering 
Capital Improvement 
(CIP) Program 
CIP Program Evaluation to determine 
the efficiency and effectiveness of CIP 
process, including CIP planning, 
delivery, leveraging leading practices, 
and reporting process. 
External Firm 
Performance 
Budget & Finance  
Contract Compliance 
and Performance 
Review and evaluate effectiveness of 
contract compliance and 
performance 
External Firm 
Performance & 
Compliance 
Innovation & 
Technology 
IT Security 
Perform a review of cyber incident 
management and disaster recovery 
process. Evaluate compliance with 
relevant regulations and standards. 
Assess how IT is leveraging leading 
practices. 
External Firm 
Performance & 
Compliance 
Transportation - 
Transit 
City Transit Program 
City Transit Program Evaluation - Review 
the transit process to determine 
efficiency and effectiveness of the 
transit process including fare collection, 
performance and compliance with 
relevant laws and regulations. 
External Firm 
Performance & 
Compliance

Proposed FY2021-22 Audit Plan 
City Council 
June 22, 2021 
Department 
General Risk Theme 
Audit Area/Possible Audit Objective 
Internal 
Resources or 
External Firm 
 
 
Audit Type 
Field Ops - Fleet 
Management 
Fleet Management 
Program 
Fleet Management  Program 
Evaluation - Departments see approx 
40% markup for maintenance; are rates 
appropriate; are there opportunities to 
co-source certain services; are policies 
regarding 'take home' vehicles being 
followed; policy to rent vs. using an 
assigned vehicle for in state travel may 
be more costly; appropriate controls 
regarding 'pool' vehicles (validation 
employee is eligible to drive); log 
tracking of pool vehicles to employees 
who use them (best practice of 
predicted miles vs. actual miles). 
External Firm 
Performance

Proposed FY2021-22 Audit Plan 
City Council 
June 22, 2021 
Department 
General Risk Theme 
Audit Area/Possible Audit Objective 
Internal 
Resources or 
External Firm 
Audit Type 
Budget & Finance  
Arizona Sports and 
Tourism Authority 
Contract 
Annual review of cash management 
process across the City as part of 
continuous monitoring. 
Internal 
Resources 
Compliance 
Budget & Finance  
Cash Management 
Annual review of cash management 
process across the City as part of 
continuous monitoring. 
Internal 
Resources 
Compliance 
Budget & Finance  
Purchasing Cards 
Review (including data analytics) of 
purchase card process and analysis of 
transactions and controls. 
Internal 
Resources 
Performance & 
Compliance 
Budget & Finance - 
Accounting/Grants 
Payroll process 
Review (including data analytics) on 
payroll and timesheets. 
Internal 
Resources 
Performance & 
Compliance 
HR & Risk 
Management 
Telecommuting Policy 
and Compliance 
Review Telecommuting process for 
compliance with City policies and 
other relevant regulations. Evaluate 
monitoring of telecommuting process 
across the city on a sample basis. 
Internal 
Resources 
Compliance 
Public Facilities, 
Recreation and 
Special Events 
Park Ranger Program 
Evaluation 
Parks Ranger Program Evaluation - 
Comparative metrics to other 
jurisdictions (Park Ranger use and 
effectiveness) 
Internal 
Resources 
Performance