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GENERAL PROJECT INFORMATION Inclusive Communities Title Growing Glendale Libraries 2021 and Beyond Primary Project Intent Improve Library Operations (Institutional Capacity) Amount of Grant Funds you are Requesting: $ 47,000 For your library, is this project New or Continuing? New PROJECT SUMMARY [120] The Goal of this project is to identify the current underserved areas within the City of Glendale, determine future population and business development areas, and start the process for evaluating facilities and services for the library of the future. Funds will be used to hire a library consultant or firm that will execute the master planning process that includes patron statistical analysis, administering online surveys, conducting in-person or virtual focus groups, gleaning feedback, creating reports and presentations on the information collected. Additionally, to share their expertise in the development of a Community Assessment that will be utilized to update the Master Plan. The community will directly benefit by contributing their constructive feedback which will result in an increase in new library users, with modern and technologically advanced library facilities and patron-driven programming and services by positioning Glendale libraries for the next generation of residents and library patrons. NEEDS ASSESSMENT What audiences are you targeting with this project and why? [100] The Glendale Library is targeting residents, businesses, school districts, community organizations, and other agencies within the City limits of Glendale. The goal is to target residents representative of the entire population, including library users as well as non-users, to learn and assess the needs of various stakeholders. Based on the collected information and feedback, the Glendale Public Library can focus its resources to develop new library services based on the increased population where they do not currently exist, renovate existing older libraries, or to possibly expand the newest and smallest library in the system. What community need or opportunity does your project address? [200] This project will allow the Glendale Public Library to update its Master Plan and Community Assessment in identifying community needs to guide future public services that its residents demand, while incorporating modern and sustainable design elements to its facilities. A library cannot assume its community need, but rather must ask their public what their specific library needs are to attain pertinent information derived directly from the community. If awarded the grant, funding would be used to hiring professional library consultants to conduct an impartial study in its research, surveys, focus groups, etc. Furthermore, it will give the library the opportunity to address the immediate and future needs of Glendale residents, giving the library the ability to focus city resources in identified areas such as new building projects and the renovation or expansion of our existing facilities. How do you know this is a need? [200] The last update to the Glendale Public Library’s Master Plan was conducted in August 2008 and focused on the Loop 303 Corridor. The Master Plan was created by the following partners: CMX, Husk Partners, Civ Tech, Inc., Gammage and Burnham, Clear Creek Associates and Maguire & Pearce, PLLC. This study focused on the specific western Loop 303 Corridor as a targeted area of expansion rather than focus holistically on city library services. The last plan focused on the 303 Corridor’s unique location, near Luke Air Force Base, becoming a transportation and arterial route for business development and growth. Now thirteen years later, the library needs an updated Master Plan and Community Assessment to assist in guiding future public services, while incorporating modern and sustainable library design elements to its facilities. In May 2019, the city library opened its newest facility, within Heroes Regional Park located at 83rd Avenue and Bethany Home Road, for its westernmost location. This new study will help determine if expansion is needed at that location, as the smallest library in the system, or for long-range planning to help identify a new building project along the 303 Corridor. How does this project relate to your library’s mission or other plans (such as a technology plan)? [ 100] Glendale’s General Plan, Envision Glendale 2040, stipulates that the city’s library standard is one building per 35,000 population within a three to five-mile service area. The 2008 findings of that study concluded that the Loop 303 Corridor did not necessitate the need for a new library with the area studied as the population at the time was only 12,634. Thirteen years later and with continued development, has the 35,000-threshold in population growth been met and is the need for a new facility now warranted? The second General Plan trigger has been met as the current westernmost Heroes branch is ten miles away from the 303 Corridor which calls for library service provided within every three to five miles. PROJECT OUTCOMES What specific change(s) do you intend to achieve with this project? [100] The direct feedback from residents and stakeholders will allow the library system to understand and address the changing needs of both library users and non-users. Based on the information gathered, analyzed, and the recommendations conveyed by the library consultants upon completion, an updated Master Plan and Community Assessment will provide the focus of city resources for Glendale libraries for 2021 and beyond. Residents will have an increased knowledge of the available facility features and resources that a modern library system or building may provide them to meet the informational, educational, and recreational resource needs. Briefly explain why you selected this outcome, tying it to the Needs Assessment provided. [100] By identifying our current patrons, residents and non-users, and thereby assessing their informational needs, the Glendale Public Library will be able to evaluate our current and future needs for our branches, programs, delivery of services and make data driven decisions to meet the needs of our residents. By hiring professional library consultants to conduct the Community Assessment and updating the Master Plan, the outcome will allow the library system to focus in developing future resources and funding directly in identified areas as having the greatest resident needs. PROJECT ACTIVITIES What will you do, and how will you do it? Give specific information about the types of activities, number of programs, or resources you’ll make available. [300] The Projector Director will work with City Procurement Office to hire library consultants, ultimately hire library consultants, and define the scope of work, develop the detailed timeline, and any deliverables. Market the library services assessment to the public. Statistical analysis of previously conducted internal and external reports, statistics, and surveys. Meet with community members in areas that are identified as underserved areas or areas of growth. Present information to the Library Advisory Board. Present information that will be included in the City’s General Plan update. Develop a strategic plan section on future facility planning. Implement plan. What steps has your library taken to prepare for this project? [200] The first step taken was communicating with other neighboring Arizona Libraries that had recently completed a Strategic Plan or Master Plan. The number of libraries who completed this process had significantly smaller populations in comparison to the City of Glendale. Although some of the libraries had hired consultants, the scale of the project was smaller based on their smaller population sizes. These community assessments ranged from $10,000 to $25,000 based on population size and scope of work. Knowing that Glendale’s population was roughly four times the size of the other libraries, the project manager reached out to several library consultants to obtain a more realistic estimate. The $47,000 estimate received reflects the cost of statistical analysis, ensuring enough public focus groups, one-on-one interviews with key stakeholders, along with a broad-based community survey. In addition, library consultants would conduct site visits and work with library staff to create a list of targeted city officials, influencers and other residents whom have a unique internal understanding of Glendale’s current make-up, coupled with future library trends, so that what is probed in the focus groups can be included on the survey tool. Why did you choose this approach for your project? Did you consider any alternative approaches? [100] Due to Glendale’s size, as well as being constrained to offer limited public lobby services only due to COVID, a library consultant would be necessary to undertake the impartial statistical analysis, community surveys, and coordination of focus groups and conversations with stakeholders. Most likely, the consultants will need to conduct virtual meetings (Microsoft Teams and Zoom) and online surveys along with smaller, socially distanced, in-person or one-on-one interviews. List at least one product or activity that will help you meet the outcome. All products and activities that are a part of your project should be linked to an outcome. [100] Statistical analysis on inactive or non-users that can be applied to GIS mapping will help visualize underserved areas or areas of growth. Additionally, electronic surveys, conducting smaller focus groups and one-on-one interviews, whose overall data collected will be analyzed and recommendations concerning library services will be discussed that focus on the future opportunities that will be incorporated into the Master Plan. PROJECT EVALUATION Describe what tool(s) or method(s) you will use to evaluate each product or activity listed. Examples include pre- and post-assessments, surveys, focus groups, interviews, and observations. [100] Professional library consultants will work with library staff and stakeholders to create survey questions that will be distributed physically and electronically for focus groups and one-on-one interviews based on information obtained after the statistical analysis has been completed. The surveys will further be utilized to evaluate delivery of service, programs, and facilities. Staff and stakeholders will also participate in brain-storming activities that will generate possible solutions to meet the needs of our underserved communities. PROJECT PERSONNEL Provide a list of the names of project personnel, the organization they represent and their title, and a description of their duties for this project. If the project will require a consultant, provide a brief resume for any consultant for who you are requesting LSTA funds and upload below. [200] Dawn Ferro, Library Administrator, Glendale Public Library – Dawn will oversee the management of the consultant contract and will be the point of contact for information shared with consultant. Mike Beck, Chief Librarian, Glendale Public Library – Mike will be the point of contact for information shared with the public, library staff, Library Advisory Board and City of Glendale. Mike will work with Dawn on the development of an updated Master Plan based on the Community Assessment findings. The awarded library consultant or firm will execute the process of statistical analysis, provide reports and presentations on information collected through surveys, focus groups, and interviews, as well as provide expertise in the development of a Master Plan. Identify the project director and explain why he or she is appropriate for this project. [50] Dawn Ferro will be the Project Director due to many years of experience with LSTA grants in both California and Arizona. If special skills or expertise are necessary for project personnel, briefly list their qualifications. [50] PARTNERS If you are partnering with other organizations for this project, describe each partner’s role. Enter N/A if not applicable. Provide a letter of support from each partnering organization and upload below. [100] N/A TBD TIMELINE/SCHEDULE OF ACTIVITIES Provide a timeline that includes planning, implementation, and evaluation, and indicates when funds will be spent. Remember, funds are not available before May 14, 2021, and must be spent by September 2, 2022. [200] May 3, 2021 - Grant Award Notification May 14, 2021 – Grant Funds Available May 14, 2021 – Grant recipient workshop or webinar June 22, 2021 – Glendale City Council approves receipt of grant funds July 1, 2021 – Request for Proposal August 24, 2021 – Hire Library Consultant August 31, 2021- Start statistical analysis process and work with Open Data Department March 2022 – Present initial information to Library Management & Staff April 2022 – Update Master Plan with any recommended implementation strategies or suggestions May 2022 – Finalize Master Plan for approval June 2022 – Adopt Master Plan August 5, 2022 – 2021 LSTA projects completed, funds fully encumbered September 2, 2022 - Send final report to Arizona State Library; funds fully expended SUSTAINABILITY If successful, will you continue this project once the grant period has ended? If so, how will you sustain it? [100] Library management will continue to work with the Open Data Department to update GIS mapping of patrons and inactive patrons and will participate in other planning opportunities as the City continues to grow and develop. PROJECT BUDGET Provide a detailed explanation and justification of the proposed LSTA expenditures. Quotes, estimates, mileage, and other methods of calculating budget items should be detailed. The budget will consist of grant requested funds and In-kinds funds. Grant requested funding will be used to hire a professional Library Consultant (TBD). The estimate of $47,000 was provided by a library consultant but the City of Glendale requires a Request for Proposal (RFP) and if the amount is higher than the original estimate, the Glendale Library may allocate additional funds from the regular library budget. The In-kind funds are for library staff time to work directly with procurement, Library Consultants, focus groups, presentations to city departments, meetings, social media posts, posting surveys and other various marketing efforts. Project Budget Form $ Salary/Benefits Requested 0 $ Local Match 17750 Salary, Wage and Benefits Description Daw n Ferro, $55 per hr/150 hrs Total Salary Wages and Tips 17750.00 $ Consultant Fees Requested 47000 $ Local Match 0 Consultant Fees Description Total Consultant 47000.00 $Travel Requested $ Local Match 1000 Travel Description Includes mileage and staff time Total Travel 1000.00 $ Supplies/Materials Requested $ Local Match 2000 Supplies Description Promotional printing, surveys, a Total Supplies and Materials 2000.00 $ Equipment Requested A single item valued at $5,000 or more $ Local Match Equipment Description Total Equipment 0.00 $ Services Requested $ Local Match Services Description Total Services 0.00 $ Indirect Costs Requested $ Local Match Indirect Total 0.00 $ Total Grant Budget Click on calculator icon to total the amounts 47000.00 $ Total Local Match Click on calculator icon to total the amounts 20750.00 Total Budget Click on calculator icon to total the amounts 67750.00 Beneficiaries Age Group All Ages Population Served (Optional) None Immigrants/Refugees Economically Disadvantaged Physically Disabled Developmentally Disabled Limited functional literacy or informational skills Intergenerational Ethnic/Racial Minorities Ethnicity (Optional) None Alaskan Native Asian American Black or African American Caucasian Hispanic or Latino Native American Native Hawaiian or other Pacific Islander Multi Other Risk Self-Assessment Printer Friendly Version | E-mail Draft Required before final submission How many years of experience does the project manager have specifically managing grants? 3-5 Years When was your library's most recent reorganization? More than 5 years ago How many years has the project manager been employed in the applying library's system? 3-5 years Does your accounting system identify and track expenditure and receipt of program funds separately for each grant award? Yes