Application

City of Glendale — Regular Meeting (2021-06-08)

View PDF Item 24 Meeting page

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LSTA 2021 Mini-Grant: WiFi Hotspot Lending 
Library Applicant 
1. Your Natalie 
 
Natalie Menges 
2. Position/Title 
 
Librarian 
3. Library name 
 
Glendale Public Library 
4. Your Email Address 
 
nmenges@glendaleaz.com 
5. Phone number 
 
6239303438 
6. Library Address 
 
5959 W Brown Street  
7. City 
Glendale 
8. Zip 
85302

Project Description 
9. Describe how the library wi-fi hotspot lending project will be implemented in your 
library/library system. What type of lending program will be implemented at your 
library? (For example, general circulation items, paired with laptop checkouts, support 
of a library program, limited to one type of patron) 
 
The Glendale Public Library will utilize the requested funds to support its existing Wi-Fi hotspot 
lending program. Funding will be used primarily to provide internet service to hotspots currently 
in circulation; remaining funds will be used to purchase additional hotspots and service. Since 
January 2021, the library’s LSTA grant-funded Wi-Fi hotspot collection has been available for 
patrons over the age of 18 to borrow for up to three weeks. Patrons at any branch can place a 
hold on the hotspots, but they are not able to renew them. Marketing materials are used to 
promote this service to prospective users, including families with school-aged children, online 
students, and job seekers. In response to the data collected from user surveys, the hotspot 
lending program and library services will be adjusted over time to meet the needs identified by 
patrons. Due to the pandemic, Glendale Public Library experienced vendor delays in the 
implementation of the Wi-Fi hotspot program. However, based on the number of existing 
hotspot patron checkouts, the library believes that there is a continued need and increased 
demand for this service within the community. 
 
10. Who will be served by this project? How will this programming impact or benefit your 
community? 
Today’s digital society relies on access to internet services, yet 20.2% of households in Glendale, 
Arizona do not have a broadband internet subscription. The Velma Teague Branch serves the 
85301-zip code, with 32.9% of families living in poverty, and the Main Library serves the second 
poorest zip code within Glendale, with 18.9% of individuals below poverty level. Wi-Fi hotspot 
lending enables Glendale Public Library to break down financial barriers that prevent patrons 
from participating in a digital society. Patrons can often be found standing outside the library 
attempting to gain access to Wi-Fi. Increased library computer usage can be largely attributed to 
patrons updating résumés, job searching, filling out online applications and trying to complete 
homework assignments. Wi-Fi hotspots will positively impact the community by closing the 
homework gap for students of all ages, supporting workforce development, and providing 
access to online information and services for library users who otherwise cannot afford it. 
Offering Wi-Fi hotspots provides an opportunity for Glendale Public Library to help patrons in 
minimizing the digital divide that exists within the community. 
(Statistics from American Community Survey 2019 
11. If you are partnering with other organizations for this project, describe each partner’s 
role. 
 
N/A

Budget 
12. Provide a detailed explanation and justification of the proposed LSTA expenditures. 
Quotes, estimates, mileage, and other methods of calculating budget items should be 
detailed. 
 
The Glendale Public Library currently utilizes Mobile Beacon as the service provider for its 
existing Wi-Fi hotspot lending program. This provider was chosen because it is the most cost- 
effective. Mobile Beacon is only $10 per month per device, while competitors are $29.75 (T-
Mobile) and $29.97 (Kajeet) per month per device for an unlimited plan. Mobile Beacon also 
includes the CIPA compliant filtering for no additional cost. 
 
Since Mobile Beacon requests that libraries pay a full year in advance, the service for the 
library’s existing hotspots has been paid through mid-January 2022. The library intends to 
purchase hotspots through TechSoup, which offers discounted hotspots for a $15 admin fee and 
$9 shipping per device, for a total of $24 per device including shipping and handling. TechSoup 
uses the provider Mobile Beacon and would offer the same $10 per month plan that is currently 
in place. With the requested funds, six hotspots would be purchased through TechSoup, which 
would cost $144 ($24 per hotspot, including shipping for six hotspots). This would leave $3,856 
for service and marketing materials ($4,000 total grant funds - $144 for six hotspots and 
shipping). With an additional six hotspots, the Glendale Public Library would have 54 total 
hotspots (48 hotspots currently in circulation plus six additional hotspots), costing $540 per 
month (54 hotspots at $10 per month each). Seven months of service ($3,856 / $540), from mid-
January 2022 through mid-August 2022, would be purchased with $76.00 left for marketing and 
promotional materials. Cases for the hotspots would be purchased with City of Glendale funds 
to maximize the amount of grant funds available for service. 
 
13. Local in-kind services or funds are required for LSTA 2021 grants. For the mini-grants, 
please estimate salaries, wages, or benefits paid to staff for implementation of this 
project (including all salaries, wages, and fringe benefits paid to temporary project 
staff directly contributing to the project).   
 
In support of this project, the Glendale Public Library would provide the below-listed in-kind 
contributions. 
• 
Staff Time 
o Natalie Menges, Velma Teague Librarian, will serve as the project director. – 
$2,600.00 
o Greg Kinder, Velma Teague Administrative Librarian, will coordinate with the 
project director to implement Wi-Fi hotspot circulation. - $1,872.00 
o Tim Elias, Main Library Operations Supervisor, will coordinate with the project 
director to implement Wi-Fi hotspot circulation. - $1,456.00 
o Merideth Jenson-Benjamin, Main Library Administrative Librarian, will 
coordinate with the project director to focus on in-house print and social media 
promotions. - $1,872.00

o Anna Caggiano, Velma Teague Library Technology Specialist, will assist with 
marketing and publicity for the Wi-Fi hotspot project. - $1,404.00 
o Tami Miller, Main Library Tech Services Administrative Librarian, will coordinate 
with the Tech Services department to order and process the Wi-Fi hotspots and 
ensure that items will be available, requestable, and in the library catalog. - 
$1,140.00 
o Chris O’Hara, Main Library Tech Services Librarian, will coordinate with the Tech 
Services department to process the Wi-Fi hotspots and ensure that items will be 
available, requestable, and in the library catalog. - $1,050.00 
o  Total: $11,394.00 
• 
Processing Materials 
o Cases - 8 for $28.43 
o Foam Insert - 4 yards of upholstery foam at $17.49 per yard. - $69.96 
o Paper and print cartridges for Wi-Fi hotspot surveys and user agreements - 
$1,000.00 
 
Total In-Kind Contribution: $12,492.39 
 
Total Grant Amount: $4,000.00 
 
Total Project Budget: $16,492.39 
 
Certification of Application 
14. As Authorizing Official for the applicant's organization, I certify this application to be true and 
accurate to the best of my knowledge. On behalf of all organizations participating in this 
application, I hereby assure and certify that I will comply with all regulations, policies, 
guidelines and requirements pertinent to the application and to the use of award funds. I 
agree that a final report, which will include a narrative, budget and certification will be 
submitted by the final report deadline. If this application is approved, I certify that the project 
will begin promptly, and will be completed as described. 
 I certify 
15. First Name 
 
 
16. Last Name 
 
 
17. Title/Position