IGA AMENDMENT 4 RE COMMUNITY ACTION PROGRAMS WITH AVONDALE.PDF

Contract No. C-22-22-112-X-04 
 
Amendment No. 4 
City of Avondale 
 
Page 1 of 18 
AMENDMENT NO. 4 TO THE 
INTERGOVERNMENTAL AGREEMENT 
BETWEEN 
MARICOPA COUNTY 
ADMINISTERED BY ITS 
HUMAN SERVICES DEPARTMENT 
AND 
CITY OF AVONDALE 
 
I. 
Maricopa County (“County”), administered by its Human Services Department, and the 
City of Avondale, (“Contractor”) entered into a financial Intergovernmental Agreement 
(“Agreement”), on or about July 21, 2022. The purpose of the Agreement is for the 
Contractor to provide Community Action Program (CAP) services to include crisis case 
management, coordination of services to assist low-income households in crisis situations, 
and assistance to move closer to economic self-sufficiency in Avondale. The County and 
the Contractor collectively are referred to as the “Parties.”  
 
The Parties entered into Amendment No. 1 on or about September 22, 2023. Amendment 
No. 1 extended the term of the Agreement through June 30, 2024. Amendment No. 1 
replaced Section 3 Work Statement in its entirety. The Operating Budget in Section 4 
(Budget and Compensation), Paragraph 1.5 was replaced in its entirety with a not to 
exceed amount of $297,000 for the funding period from July 1, 2023, through June 30, 
2024.  
 
The Parties entered into Amendment No. 2 on or about September 22, 2023. The 
Operating Budget in Section 4 (Budget and Compensation), Paragraph 1.5 (Operating 
Budget) was revised to correct the line-item budget Total Costs in the Travel and 
Operating Services budget categories. The total funding amount in Amendment No. 2 was 
not changed.  
 
The Parties entered into Amendment No. 3 on or about July 11, 2024. The term of the 
Agreement was extended through June 30, 2025. The Work Statement in Section 3 was 
revised and replaced. The Operating Budget in Section 4 (Budget and Compensation), 
Paragraph 1.5 (Operating Budget), was replaced in its entirety with a not-to-exceed 
amount of $297,000 for funding period from July 1, 2024, through June 30, 2025. Required 
contract language was added to the Agreement. 
 
II. 
The Parties agree to enter into this Amendment No. 4 to amend the Agreement as follows: 
 
A. 
Extend the Agreement term from July 1, 2025, through June 30, 2026. 
 
B. 
Increase the Agreement funding by an amount not to exceed $88,000 in American 
Rescue Plan Act (ARPA) State and Local Fiscal Recovery funds (SLFRF) under 
(ALN) 21.027 to support the ADOH Housing Stability Flex Program. The funding 
reimbursement period for the ADOH Housing Stability Flex Program is 4/01/2025 
through 6/30/2026. The funding period of availability for the FY25 Operating 
budget CAP Services (which excludes the ADOH Housing Stability Flex Program) 
remains unchanged and expires June 30, 2025.

Contract No. C-22-22-112-X-04 
 
Amendment No. 4 
City of Avondale 
 
Page 2 of 18 
C. 
Revise the Maricopa County Representative name and contact information and 
replace it with the following: 
 
Maricopa County Representative: 
Human Services Department 
Community Resilience Division 
Siman Qassim, Assistant Director 
234 N. Central Avenue, 3rd Floor 
Phoenix, AZ 85004 
602-506-4841 
siman.qaasim@maricopa.gov 
 
D. 
Revise Paragraph 6.0 (Administrative Change Orders) in Section 1 (General 
Provisions), by removing it in its entirety and replacing it with the following: 
 
6.0 
ADMINISTRATIVE CHANGE ORDERS 
6.1 
The Chairman of the Board of Supervisors is authorized, upon the 
recommendation of the Human Services Department Director and 
Legal Counsel, to review and execute administrative changes to the 
Agreement on behalf of the County through Administrative Change 
Orders. Administrative Change Orders will be effective upon 
execution by both the Parties. Administrative Change Orders shall 
address any of the following changes: 
6.1.1 Modifications to the project timeline if the last day of the 
project timeline is within the Agreement term; 
6.1.2 Modifications to Budget line items if the Agreement Amount 
remains unchanged; 
6.1.3 Modifications required by federal, state, or County 
regulations, ordinances, or policies; and/or 
6.1.4 Modifications to Administrative requirements such as 
changes in reporting periods, frequency of reports, or report 
formats required by the federal, state or local regulations, 
policies, or requirements. 
 
E. 
Revise Section 1 (General Provisions) to add the following Paragraph to the 
Agreement: 
 
58.0 
ACRONYMS AND DEFINITIONS 
Acronyms and Definitions found under 2 C.F.R. §§ 200.0 & 200.1 are 
hereby incorporated by reference. 
 
F. 
Revise Section 3 (Work Statement), by removing it in its entirety and replacing with 
the following:  
 
1.0 
PROGRAM GOALS 
Maricopa County is a designated Community Action Agency, authorized 
under the federal Community Services Block Grant (CSBG) Act to address 
the causes and conditions of poverty in local areas. The Maricopa County 
Human 
Services 
Department/Community 
Resilience 
Division 
(MCHSD/CRD) administers the Community Action Program activities, the

Contract No. C-22-22-112-X-04 
 
Amendment No. 4 
City of Avondale 
 
Page 3 of 18 
primary purpose of the CRD is to provide a range of programs or services 
that are intended to:  
• 
pursue the reduction of poverty,  
• 
the revitalization of low-income communities; and  
• 
the empowerment of low-income families and individuals to 
become fully self-supportive.  
Through partnerships with local municipalities or private, non-profit 
organizations, community action programs and services are provided to 
residents in the local area. 
 
2.0 
SCOPE OF WORK 
Community Action Program Services shall include the delivery of crisis 
services, internal/ external program navigation, and program referrals 
intended to assist in the stabilization of immediate/ emergent needs for 
families that are facing eviction, disruption in utilities, experiencing 
insufficient food and/or nutrition, and/or are unemployed/ underemployed.  
Services shall be delivered in a wrap around, comprehensive manner to 
address the needs of the household and to move families closer to 
economic stability. 
2.1 
MCHSD Crisis Financial Assistance Services  
Eligibility for financial assistance is determined and benefit 
payments made on behalf of program participants, these include 
but are not limited to, temporary emergency shelter, emergency 
rent, move-in assistance, utility payments or deposits, and 
emergency utility payments. 
2.1.1 Clients seeking assistance will apply via HSD Dynamics 
client portal and will be placed in a queue based on an 
assigned priority level. 
2.1.2 Eligibility criteria for financial assistance funds is defined in 
the MCHSD/CRD Policy & Procedure Program Manual. 
2.1.3 Financial assistance funds are managed and allocated by 
MCHSD. Funds will be made available to the Contractor 
through HSD Dynamics. 
2.1.4 MCHSD/CRD will make payment directly to vendors upon 
authorization by County. 
2.1.5 Available Financial Assistance Services shall include the 
following: 
2.1.5.1 Utility Assistance 
2.1.5.1.1 Utility payments and deposits for heating 
and cooling; 
2.1.5.1.2 Rental assistance where utility payment 
is included in rent. 
2.1.5.2 Rental Assistance  
2.1.5.2.1 Rental assistance to prevent eviction; 
and 
2.1.5.2.2 Move in assistance to include rental 
deposits and first month rent. 
 
2.1.6 MCHSD Crisis Financial Assistance Service Requirements  
2.1.6.1 Contractor shall conduct application intake for 
MCHSD Crisis Financial Assistance Services to

Contract No. C-22-22-112-X-04 
 
Amendment No. 4 
City of Avondale 
 
Page 4 of 18 
clients that apply in person with a paper application 
or needing assistance applying online. 
2.1.6.2 On-site application process shall include the 
following: 
2.1.6.2.1 Provide paper applications, or assist 
clients 
with 
completing 
the 
online 
application process; 
2.1.6.2.2 Collect client eligibility documents for 
identified services, as required in the 
MCHSD/CRD 
Policy 
& 
Procedure 
Program Manual;  
2.1.6.2.3 Information from the paper application 
shall be entered into HSD Dynamics 
within 24 hours of receipt;  
2.1.6.2.4 Upload a copy of the paper application in 
HSD Dynamics; 
2.1.6.2.5 Create an application in HSD Dynamics, 
as well as the program application (s) the 
client is eligible for; 
2.1.6.2.6 Upload eligibility documents in HSD 
Dynamics; 
2.1.6.2.7 Research each household member to 
determine if they have received previous 
assistance; and  
2.1.6.2.8 Research and enter vendor/provider 
information in Dynamics.  
2.1.6.3 The Contractor will also process applications 
submitted through the HSD Dynamics portal and 
shall follow the process outlined below: 
2.1.6.3.1 Contractor will assign and disposition 
twenty (20) program applications per 
week, to Client Services Specialist; 
2.1.6.3.1.1 If Contractor receives less 
than twenty (20) program 
applications in the week, 
100% of the applications 
shall 
be 
assigned 
and 
dispositioned.  
2.1.6.3.2 Upload eligibility documents in HSD 
Dynamics; and 
2.1.6.3.3 Research and enter provider information 
within twenty-four (24) hours from 
receiving provider documentation. 
2.1.6.4 Contractor shall adhere to the following: 
2.1.6.4.1 Use 
the 
MCHSD/CRD 
Policy 
& 
Procedure 
Program 
Manual, 
as 
amended, in the provision of services; 
2.1.6.4.2 Document all services provided and 
supported by County funds in HSD 
Dynamics;

Contract No. C-22-22-112-X-04 
 
Amendment No. 4 
City of Avondale 
 
Page 5 of 18 
2.1.6.4.3 Manage and monitor application queue in 
HSD Dynamics based on application 
submission date;  
2.1.6.4.4 Document client’s program involvement 
and progress in the required case 
note/timeline section of HSD Dynamics 
per 
the 
MCHSD/CRD 
Policy 
and 
Procedure Program Manual; 
2.1.6.4.5 Research provider profile and submit 
vendor information related to the County 
vendor registration process, if applicable; 
2.1.6.4.6 Conduct quality assurance review and 
ensure controls on all submitted service 
authorizations per MCHSD/CRD Policy 
and Procedure Program Manual; 
2.1.6.4.7 Resolve rejected service authorizations 
and data entry errors within two (2) 
business days from the rejection date; 
and 
2.1.6.4.8 Maintain funds depletion patterns as 
required by MCHSD/CRD. 
 
2.2 
Navigation Services  
Navigation services are offered to clients following the completion 
of the HSD Dynamics application. This is a staff assisted function 
that includes the collection of eligibility documents and completion/ 
submission of program application for both contractor’s internal 
program (non-County funded) along with external program 
services.  
2.2.1 Navigation to Low-Income Energy Assistance Program 
(LIHEAP) Services:  
2.2.1.1 Contractor shall provide application assistance 
which may include the following:  
2.2.1.1.1 Answering questions about program 
eligibility and the application process.  
2.2.1.1.2 Entering application data directly into the 
DES portal on behalf of the Client.   
2.2.1.1.3 Scanning 
and 
uploading 
required 
documents, if needed.   
2.2.1.1.4 Provide paper applications to clients, 
upon request, and enter information 
directly into the DES portal on Client’s 
behalf.  
2.2.1.1.5 Provide assistance in completing the 
ID.me identity verification process to 
include scanning required documents 
and uploading to the ID.me website 
(www.ID.me.com). 
2.2.1.1.6 Screen for crisis circumstances to ensure 
priority will be given to Life Threatening 
Crisis Assistance Applicants.

Contract No. C-22-22-112-X-04 
 
Amendment No. 4 
City of Avondale 
 
Page 6 of 18 
2.2.1.1.7 Conduct initial screening and reporting of 
potential Welfare Fraud. 
 
2.2.1.2 Navigation to Internal Program Services 
2.2.1.2.1 Contractor shall identify a minimum of 
two (2) internal program based on the 
most recent MCHSD Community Needs 
Assessment. Contractor will submit a 
logic model (Exhibit 1) by July 31, 2025, 
to be approved by MCHSD. The logic 
model 
shall 
provide 
the 
following 
information for each program service: 
2.2.1.2.1.1 Community need 
2.2.1.2.1.2 Anticipated 
program 
outcome(s) 
2.2.1.2.1.3 Description 
of 
program 
service 
2.2.1.2.1.4 Projected 
number 
of 
individuals/ households to be 
served 
2.2.1.2.1.5 Projected 
number 
of 
individuals/ households who 
will 
achieve 
anticipated 
program outcome(s) 
2.2.1.2.1.6 Data collection methodology  
2.2.1.2.2 Contractor shall conduct follow up 
contact with clients to assess for 
additional needs and to track program 
outcomes as it relates to the outcomes 
identified in the Contractor’s logic model.   
2.2.1.2.2.1 Follow up services shall be 
conducted at intervals of 3 
months, 6 months, and 9 
months following the receipt 
of program services.  
 
2.2.1.3 Navigation Service Requirements 
2.2.1.3.1 Clients 
shall 
have 
a 
completed 
application in HSD Dynamics prior to 
receiving navigation services to DES 
portal for LIHEAP services or internal 
program services.  
2.2.1.3.2 Contractor shall ensure that all income 
eligible clients will be navigated to the 
Arizona Department Economic Security 
(DES) portal for LIHEAP services. 
2.2.1.4 Contractor 
shall 
provide 
navigation 
services as it relates to Internal Program 
services to clients that have been

Contract No. C-22-22-112-X-04 
 
Amendment No. 4 
City of Avondale 
 
Page 7 of 18 
dispositioned in the HSD Dynamic 
queue.  
2.2.1.5 Navigation services shall be provided 
and documented, in accordance with the 
MCHSD/CRD Policy and Procedure 
Manual. 
2.2.1.6 Navigation services shall be reported in 
MCHSD/CRD quarterly ROMA reports. 
2.2.1.7 Contractor 
shall 
use 
the 
MCHSD 
approved logic model template for 
internal program navigation. 
 
2.3 
Information and Referrals  
2.3.1 Contractor shall provide information and referrals to include 
but not limited to the following: 
2.3.1.1 SOLARI (formerly known as AZ 211) crisis case 
management services. 
2.3.1.2 Community Legal Services (CLS) for households 
who are facing immediate eviction for non-payment 
of rent or who receive assistance and have a 
judgement that is not satisfied. 
2.3.1.3 DES Child support enforcement services for clients 
who are custodial parents in single parent 
households. 
2.3.1.4 Assistance completing applications for SNAP, 
AHCCCS, and Unemployment Insurance. 
2.3.1.5 Food and nutrition services to counteract the 
impacts of starvation or malnutrition. 
 
2.3.2 Information and Referrals Service Requirements 
2.3.2.1 Clients shall have a completed program application 
in HSD Dynamics prior to the delivery of information 
and referral services. 
2.3.2.2 Contractor shall document all referrals in HSD 
Dynamics and follow referral procedures in 
accordance with the MCHSD/CRD Policy and 
Procedure Manual. 
2.3.2.3 Information regarding program referrals shall be 
reported in the MCHSD/CRD quarterly ROMA 
reports. 
 
2.4 
Housing Stability Flex Program  
The Housing Stability Flex Program expands existing housing 
stability services to qualified clients for the purpose of eliminating 
barriers for those “at risk” of homelessness and can maintain 
housing after the “one-time” assistance. Services include the 
delivery of “one-time” financial assistance and referral, case 
management, and follow up contact. 
2.4.1 Financial Assistance  
2.4.1.1 Contractor shall assess and triage eligible resources 
using funding as an option of last resort, or to meet

Contract No. C-22-22-112-X-04 
 
Amendment No. 4 
City of Avondale 
 
Page 8 of 18 
participant’s immediate need that other funding 
sources are unable to cover. 
2.4.1.2 The use of these funds is limited to a one-time 
payment of no more than $3,000 paid on behalf of 
the participant who was determined program 
suitable with an ability to maintain housing after the 
one-time financial assistance utilizing an eligible 
financial resource. Program shall not to be used for 
ongoing assistance. 
2.4.2 Case Management  
2.4.2.1 Contractor shall determine eligibility, program 
suitability, and assess participants for the program. 
Develop a case plan with the client to include goals 
that focus on the household’s ability to maintain a 
lease and address barriers to housing retention, 
including maximizing their ability to pay rent; 
improving understanding of landlord/tenant rights 
and responsibilities; and addressing other issues 
that have, in the past, resulted in housing crisis or 
housing loss.  
2.4.2.2 Contractor shall maintain an updated list of 
community resources and low-income housing 
assistance 
programs 
(and 
their 
eligibility 
requirements) to which participants can be referred.  
2.4.2.3 Referrals will be made to appropriate community 
and mainstream resources, including, but not limited 
to income supplements/benefits (TANF, Food 
Stamps/SNAP, 
etc.), 
non-cash 
supports 
(healthcare, food supports, etc.), legal assistance, 
credit counseling, and subsidized childcare. 
2.4.2.3.1 Contractor shall follow up with client 
regarding the outcome of the referrals.  
2.4.3 Post Financial Assistance Follow-up Services  
2.4.3.1 Contractor shall conduct follow up contact with 
participants following the delivery of the one-time 
financial assistance to determine participant’s 
housing status, impact of funding, and the need for 
additional connections to other program resources 
outside of the one-time payment assistance.  
2.4.3.2 Contractor shall assess the participant’s housing 
status and document progress utilizing the case plan 
at 3, 6, and 12 months and update Dynamics as 
outlined in the MCHSD/CRD Policy and Procedure 
Program Manual. 
2.4.3.3 Follow up contact shall be conducted based on the 
client’s preferred method of contact.  Contact may 
be provided via text, in person, virtual, and/ or 
telephonic.

Contract No. C-22-22-112-X-04 
 
Amendment No. 4 
City of Avondale 
 
Page 9 of 18 
2.4.4 Housing Stability Flex Program Service Requirements 
2.4.4.1 Contractor shall provide program related financial 
assistance services to a minimum of 90 qualified 
clients for the timeframe of April 1, 2025, to 
December 31, 2025.  
2.4.4.2 Qualified clients shall have a household income at 
or below 80% Average Median Income (AMI) and 
meet the following criteria per MCHSD/ CRD Policy 
and Procedures Handbook:   
2.4.4.2.1 Client must be a U.S. Citizen or meet 
Qualified Noncitizen Immigrant status; 
2.4.4.2.2 Client is a current renter or residing in a 
temporary shelter through evidence of 
participation in a housing assistance 
program; 
2.4.4.2.3 Client must demonstrate the household 
is experiencing or expects to experience 
a crisis; 
2.4.4.2.4 Client’s household is determined to be at 
risk of homelessness; and  
2.4.4.2.5 Client is able to demonstrate the 
household’s ability to maintain housing 
after 
receiving 
one-time 
financial 
assistance services.  
2.4.4.3 Contractor shall verify qualified clients’ household 
housing status, income, and suitability for program 
services per CRD/ MCHSD Policy and Procedures 
Manual. 
2.4.4.4 Qualified clients shall have: 1) an active program 
application in HSD Dynamics, or 2) are assisted in 
the creation of an HSD Dynamics active program 
application. 
2.4.4.5 Contractor shall record all program services and 
activities in HSD Dynamics to include financial/ non-
financial services, client progress, and follow up 
outcomes. 
2.4.4.6 Financial assistance funds are managed and 
allocated by MCHSD. Funds will be made available 
to the Contractor through HSD Dynamics. 
2.4.4.7 MCHSD/CRD will make payment directly to vendors 
upon authorization by County. 
2.4.4.8 Contractor 
shall 
continue 
to 
conduct 
and 
demonstrate evidence of post financial assistance 
follow up services with clients through June 30, 
2026. 
2.4.4.9 The County reserves the right to add, remove, or 
revise requirements to meet program goals.

Contract No. C-22-22-112-X-04 
 
Amendment No. 4 
City of Avondale 
 
Page 10 of 18 
2.5 
Facility Requirements 
2.5.1 Contractor shall ensure staff on-site are able to navigate to 
websites and provide generalized assistance to clients. 
Staff shall provide access to through self-maintaining or 
partnership agreements, a computer lab to include multiple 
computers with internet access, fax machines, copier, 
phones, and basic office supplies to allow individuals 
access to the following: 
2.5.1.1 AZDES LIHEAP Application Portal; 
2.5.1.2 HSD Client Portal; 
2.5.1.3 Online applications for AZDES Unemployment 
Insurance, 
Supplemental 
Nutrition 
Assistance 
Program (SNAP), and AHCCCS Health Insurance; 
2.5.1.4 Online job search and submission of application/ 
resume; and/or 
2.5.1.5 Information regarding scholarships and federal 
financial aid. 
2.5.2 Contractor shall ensure adequate space for the following: 
2.5.2.1 On-site workshops and training classes; 
2.5.2.2 Local job/career fairs; and 
2.5.2.3 Eligibility 
determination 
where 
confidential 
information cannot be overheard. 
 
2.6 
Reporting Requirements 
2.6.1 Contractor shall submit programmatic and financial reports 
to MCHSD as listed below: 
2.6.1.1 Results Oriented Management and Accountability 
(ROMA/ROMA Next Gen) data and/or reports no 
later than the 10th business day after the end of each 
quarter of the fiscal year. 
2.6.1.2 Monthly 
invoices/claims 
with 
supporting 
documentation no later than the 10th business day, 
following the end of the month. 
2.6.1.3 The County reserves the right to add, remove, or 
revise reporting requirements to meet program 
goals. 
2.6.1.4 Failure to submit required reports in the designated 
timeframe listed may result: 
2.6.1.4.1 in a forfeiture of payment, if not submitted 
by the forty-fifth (45th) calendar days 
following the end of a month. 
2.6.1.4.2 in a forfeiture of final payment, if final 
program and fiscal reports is not 
submitted within the designated time 
period, determined by MCHSD following 
the Contract term.

Contract No. C-22-22-112-X-04 
 
Amendment No. 4 
City of Avondale 
 
Page 11 of 18 
2.7 
HSD Dynamics Access 
2.7.1 Access to HSD Dynamics will be provided by MCHSD/CRD 
upon request from Contractor.  
2.7.2 Contractor 
shall 
provide 
MCHSD/CRD 
information 
regarding staffs’ name, position title, contact information, 
and confirmation of successful completion of all required 
background checks, to include Fingerprint and Central 
Registry Submission/Clearances. 
2.7.3 MCHSD reserves the right to immediately remove access if 
it is determined Contractor’s personnel is a risk to the 
County operations for any of the following reasons but not 
limited to: 
2.7.3.1 Approving clients for services they are not eligible for; 
2.7.3.2 Denying eligible clients services; and 
2.7.3.3 Accessing the HSD Dynamics for any purpose other 
than areas of responsibility. 
2.7.4 MCHSD will provide Contractor programmatic ad hoc 
reports, as requested. 
2.7.5 MCHSD reserves the right to deny Contractor’s access to 
program data. 
 
2.8 
Staff Requirements 
2.8.1 Contractor shall: 
2.8.1.1 Ensure staff and/or volunteers do not provide direct 
services to clients until all appropriate Background 
Checks, Fingerprint and Central Registry clearances 
have been completed with satisfactory results and 
procedures are in place if results are unsatisfactory; 
2.8.1.2 Maintain documentation that key staff have received 
appropriate 
training 
or 
hold 
appropriate 
certification/licensure in accordance with roles, 
responsibilities and job descriptions; 
2.8.1.3 Ensure that staff and volunteers do not have any 
conflicts of interest in the provision of services and 
management of programs; 
2.8.1.4 Provide staff and volunteers with supervision, 
equipment, materials and supplies necessary to 
perform contracted services; 
2.8.1.5 Provide training to all new employees and 
volunteers providing services under this Agreement, 
to include but not limited to the following: 
2.8.1.5.1 An overview of the MCHSD/CRD Policy 
and Procedure Manual; and 
2.8.1.5.2 Requirements of ARS §46-140.01 and 
ARS §1-501 and ARS § 1-502 regarding 
eligibility for state and local benefits. 
2.8.1.6 Maintain 
documentation 
that 
verifies 
case 
management staff have received relevant training 
and provide documentation upon request to 
MCHSD;

Contract No. C-22-22-112-X-04 
 
Amendment No. 4 
City of Avondale 
 
Page 12 of 18 
2.8.1.7 The Contractor shall be required to notify MCHSD of 
staff changes and vacant positions within two (2) 
business days of staff changes. The Contractor shall 
open the recruitment to fill case worker vacancies, 
no later than thirty (30) days after the vacancy 
occurs, to ensure service availability and clients are 
not turned away due to lack of staff. MCHSD may 
assist in the selection of the replacement candidate. 
 
2.8.2 Code of Conduct: 
2.8.2.1 The Contractor shall avoid any action that might 
create or result in the appearance of: 
2.8.2.1.1 Inappropriate 
use 
or 
divulging 
of 
information 
gathered 
or 
discovered 
pursuant to the performance of its duties 
under the Contract. 
2.8.2.1.2 Actions on behalf of the County without 
appropriate authorization. 
2.8.2.1.3 Providing 
favorable 
or 
unfavorable 
treatment to anyone. 
2.8.2.1.4 Making a decision on behalf of the 
County that exceeds their authority, 
displaying 
preferential 
treatment 
or 
actions that would have unfavorable 
consequences for the County. 
2.8.2.1.5 Misrepresenting or otherwise imped the 
efficiency, authority, actions, policies, or 
adversely affect the confidence of the 
public or integrity of the County. 
2.8.2.1.6 Loss of impartiality when advising the 
County. 
 
2.9 
Community Action Program Meetings 
2.9.1 MCHSD will facilitate quarterly meetings with CAP 
contractors to communicate new developments, discuss 
problems, address barriers to services, share ideas for 
improvements, and to address other identified topic areas. 
2.9.2 Contractor shall ensure that a designated staff member 
participates in CAP meetings, as scheduled. 
 
2.10 
Cooperation in Strategic Planning and Community Needs 
Assessment: 
2.10.1 Contractor shall participate in strategic planning initiatives 
which lead to the development of the five (5) year strategic 
plan and the annual Community Action Plan and provide 
information regarding the causes/condition of poverty within 
the designated geographic service area.

Contract No. C-22-22-112-X-04 
 
Amendment No. 4 
City of Avondale 
 
Page 13 of 18 
2.11 
Training and Technical Assistance 
2.11.1 To ensure successful program service delivery, MCHSD will 
provide/conduct training and technical assistance on: 
2.11.1.1 
MCHSD/CRD Policy & Procedure Program 
Manual; 
2.11.1.2 
MCHSD funded financial assistance services; 
2.11.1.3 
Use of HSD Dynamics; 
2.11.1.4 
Reports and forms, as required; 
2.11.1.5 
Results 
Oriented 
Management 
and 
Accountability (ROMA)/ROMA Next Gen; 
2.11.1.6 
Trauma Informed Care 
2.11.1.7 
Motivational Interviewing  
2.11.1.8 
Review of all applicable federal, state, and 
county regulations, laws, and rules related to 
specific funding sources used; 
2.11.1.9 
Review of program monitoring findings; and 
2.11.1.10 Other training and technical assistance as 
needed/required. 
 
2.12 
Limited English Proficiency 
2.12.1 The Contractor shall ensure that all services provided are 
culturally relevant and linguistically appropriate to the 
population to be served. 
2.12.2 Applicable Program Rules and Regulations: 
2.12.2.1 
Contractor shall comply with all applicable 
federal, state, and county regulations, laws, and 
rules as amended, including but not limited to the 
following: 
2.12.2.2 
COATS Human Services Reauthorization Act of 
1998; 
2.12.2.3 
2 
CFR 
200 
Uniform 
Administrative 
Requirements; 
2.12.2.4 
Personal Responsibilities and Work Opportunity 
Reconciliation Act of 1996; 
2.12.2.5 
Stewart B. McKinney Homeless Assistance Act; 
2.12.2.6 
ARS §46-241-State Short Term Crisis Services; 
2.12.2.7 
ARS §46-731–Utility Assistance; 
2.12.2.8 
ARS §46-741–Neighbors Helping Neighbors; 
2.12.2.9 
ARS §46-140.01-Verification of identity and 
citizenship and/or immigration status; and 
2.12.2.10 ARS§§1-501-1-502, regarding eligibility for 
federal, state, or local public benefits. 
2.12.2.11 The requirements related to reporting to a peace 
officer or child protective services incidents of 
crimes against children as specified in A.R.S. 
§13-3620 as may be amended. 
2.12.2.12 P.L. 101-121, Section 319 (31 U.S.C. section 
1352) as may be amended, and 29 C.F.R. Part 
93 as may be amended which prohibit the use of 
federal funds for lobbying and which state, in 
part: Except with the express authorization of

Contract No. C-22-22-112-X-04 
 
Amendment No. 4 
City of Avondale 
 
Page 14 of 18 
Congress, the Contractor, its employees or 
agents, shall not utilize any federal funds under 
the terms of this contract to solicit or influence, 
or to attempt to solicit or influence, directly or 
indirectly, any member of Congress regarding 
pending or prospective legislation. Indian tribes, 
tribal organizations and any other Indian 
organizations are exempt from these lobbying 
restrictions with respect to expenditures that are 
specifically permitted by other federal law. 
2.12.2.13 A.R.S. § 23-722.01 as may be amended relating 
to new hire reporting, 
2.12.2.14 A.R.S. § 23-722.02 as may be amended relating 
to wage assignment orders to provide child 
support, and A.R.S. § 25-535 as may be 
amended relating to administrative or court-
ordered health insurance coverage for children. 
2.12.3 Administrative Simplification rules in Title II of the Health 
Insurance Portability and Accountability Act of 1996 (Public 
Law 104-191) and all Federal regulations that are applicable 
to the operations of the Contractor by the dates required by 
the implementing Federal regulations as well as all 
subsequent requirements and regulations as published. 
 
2.13 
MCHSD Grievance Procedures 
2.13.1 Contractor shall advise all applicants for and recipients of 
contract services of their right, at any time and for any 
reason, to present to the Contractor and the County any 
grievances arising from the delivery of contract services, 
including, but not limited to, ineligibility determination, 
reduction of services, suspension or termination of services, 
or quality of services. 
2.13.2 Individuals seeking/receiving County funded assistance 
who feel that they have not been treated fairly may submit a 
written grievance to the MCHSD/CRD.  
2.13.3 Contractor shall act as first reviewer of grievances for their 
respective site following their prescribed written process 
submitted to county. All grievances are documented in HSD 
Dynamics. MCHSD acts as second review for all escalated 
CAP grievances. Follow grievance procedures as outlined 
in the MCHSD/CRD Policy & Procedure Program Manual  
 
2.14 
Pandemic Award Performance 
2.14.1 The Contractor shall establish a written plan that illustrates 
how the services and contract performance standards will 
be met in the event of a pandemic occurrence. 
2.14.2 The pandemic performance plan shall include: 
2.14.2.1 
Key succession and performance planning if a 
sudden significant decrease in Contractor’s 
workforce should occur.

Contract No. C-22-22-112-X-04 
 
Amendment No. 4 
City of Avondale 
 
Page 15 of 18 
2.14.2.2 
Alternative methods to ensure services are 
available. 
2.14.2.3 
An up-to-date list of Contractor contacts and 
organizational chart. 
2.14.2.4 
In the event of a pandemic, as declared by the 
Governor of Arizona, U.S. Government, or the 
World 
Health 
Organization, 
which 
makes 
performance of any term under this Award 
impossible or impracticable, the MCHSD shall 
have the following rights: 
2.14.2.5 
After the official declaration of a pandemic, 
MCHSD may temporarily void the Award in 
whole or specific sections if the Awardee cannot 
perform to the standards agreed upon in the 
initial terms. 
2.14.2.6 
MCHSD shall not incur any liability if a pandemic 
is declared, and emergency procurements are 
authorized by the Director of the Arizona 
Department of Administration per A.R.S. § 41-
2537 as may be amended by the Arizona 
Procurement Code. 
2.14.2.7 
Once the pandemic is officially declared over 
and/or the Contractor can demonstrate the ability 
to perform, MCHSD, at its sole discretion may 
reinstate the temporarily voided Award. 
 
G. Incorporate Federal Award Identification Number (FAIN), and Award Date into the 
Agreement by adding the following to Section 4 (Budget and Compensation), 
Paragraph 1.2 (Funding), Subparagraph 1.2.4: 
 
FAIN / AWARD DATE: 21.027: SLFRP0146 awarded 5/18/2021 
 
H. Revise Section 4 (Budget and Compensation), Paragraph 1.5 (Operating Budget) by  
incorporating the new attached Operating Budget for the ADOH Housing Stability Flex 
Program into the Agreement. The County shall provide the Contractor with a not to 
exceed amount of $88,000 for the period of April 1, 2025 (Fiscal Year 2025), through 
June 30, 2026 (Fiscal Year 2026). Unexpended funds from Fiscal Year 2025 shall be 
available for expenditures in Fiscal Year 2026. 
 
I. 
The new total Agreement funding amount is $385,000. 
 
III. 
Section II above contains all the changes to the Agreement made by this Amendment 
No. 4. The Agreement is amended to incorporate the changes contained in the 
Amendment No. 4. All other terms and conditions of the Agreement and all previously 
fully executed Amendments shall remain the same and in full force and effect as executed 
by the Parties. This Amendment No. 4 is subject to and incorporates the provisions of 
A.R.S. §38-511. 
 
IV. 
The Parties have authorized the undersigned to execute this Amendment No. 4, and it 
shall be effective upon approval and signature by both Parties.

Contract No. C-22-22-112-X-04 
 
Amendment No. 4 
City of Avondale 
 
Page 16 of 18 
IN WITNESS, the Parties have approved and signed this Amendment No. 4: 
 
APPROVED BY: 
CITY OF AVONDALE 
 
APPROVED BY:  
MARICOPA COUNTY 
 
___________________________________ 
Mike Pineda, Mayor                               Date 
 
 
____________________________________ 
Thomas Galvin, Chairman                       Date 
Board of Supervisors              
Attested To: 
 
___________________________________ 
City Clerk                                               Date 
 
Attested To: 
 
____________________________________ 
Juanita Garza                                          Date    
Clerk of the Board 
IN ACCORDANCE WITH A.R.S. §§ 9-240, 9-
500.11, 11-952, AND 46-241, ET SEQ., THIS 
AMENDMENT NO. 4 HAS BEEN REVIEWED 
BY THE UNDERSIGNED ATTORNEY WHO 
HAS DETERMINED IT IS PROPER IN FORM 
AND 
WITHIN 
THE 
POWERS 
AND 
AUTHORITY GRANTED TO THE CITY OF 
AVONDALE UNDER THE LAWS OF THE 
STATE OF ARIZONA. 
 
APPROVED AS TO FORM: 
 
 
BY: ________________________________ 
Attorney for the City                        Date 
 
IN ACCORDANCE WITH A.R.S. §§ 11-201, 
11-251, AND 11-952, THIS AMENDMENT 
NO. 4 HAS BEEN REVIEWED BY THE 
UNDERSIGNED ATTORNEY WHO HAS 
DETERMINED IT IS PROPER IN FORM AND 
WITHIN THE POWERS AND AUTHORITY 
GRANTED TO MARICOPA COUNTY UNDER 
THE LAWS OF THE STATE OF ARIZONA. 
 
APPROVED AS TO FORM: 
 
 
BY: _________________________________ 
Deputy County Attorney                    Date

Contract No. C-22-22-112-X-04 
 
Amendment No. 4 
City of Avondale 
 
Page 17 of 18 
Fiscal Year 2025 Operating Budget* 
 
*Funding period of availability remains unchaged as July 1, 2024 through June 30, 2025 
 
Operating Budget for the ADOH Housing Stability Flex Program** 
 
**Funding period of availability is April 1st through June 30, 2026, there is is no cash match 
contribution requirement

Contract No. C-22-22-112-X-04 
 
Amendment No. 4 
City of Avondale 
 
Page 18 of 18 
 
 
EXHIBIT 1 
 
MHSD Logic Model Template