Aiden Agreement

PROFESSIONAL SERVICES AGREEMENT
(Not Construction Related)
AIDEN S LLC
For Clean and Lien Services RSOQ 22-09

This Professional Services Agreement ("Agreement") is entered into and effective between CITY OF GLENDALE,
an Arizona municipal corporation ("City") and AIDEN S LLC, an Arizona Limited Liability Company,

authorized to do business in the State of Arizona, ("Consultant") as of the day of , 2021
(“Effective Date”).
RECITALS
A. City intends to undertake a project for the benefit of the public and with public funds that is more fully set
forth in Exhibit A, Project (the "Project");
B. City desires to retain the professional services of Consultant to perform certain specific duties and produce
the specific work as set forth in the attached Exhibit B, Project Scope of Work (“Scope”);
Cc. Consultant desires to provide City with professional services (“Services”) consistent with best consulting or
architectural practices and the standards set forth in this Agreement, in order to complete the Project; and
D. City and Consultant desire to memorialize their agreement with this document.
AGREEMENT

The parties hereby agree as follows:

1. Key Personnel; Other Consultants and Subcontractors.
11 Professional Services. Consultant will provide all Services necessary to assure the Project is

completed timely and efficiently consistent within Project requirements, including, but not limited
to, working in close interaction and interfacing with City and its designated employees, and working
closely with others, including other consultants or contractors, retained by City.

1.2 Project Team.
a. Project Manager.

(4) Consultant will designate an employee as Project Manager with sufficient training,
knowledge, and experience to, in the City's opinion, complete the project and
handle all aspects of the Project such that the work produced by Consultant is
consistent with applicable standards as detailed in this Agreement; and

(2) The City must approve the designated Project Manager.
b. Project Team.

(a) The Project Manager and all other employees assigned to the Project by
Consultant will comprise the "Project Team."

(2) Project Manager will have responsibility for and will supervise all other employees
assigned to the Project by Consultant.

Cc Discharge, Reassign, Replacement.

(1) Consultant acknowledges the Project Team is comprised of the same persons and
roles for each as may have been identified in Exhibit A.

(2) Consultant will not discharge, reassign, replace or diminish the responsibilities of
any of the employees assigned to the Project who have been approved by City

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without City's prior written consent unless that person leaves the employment of
Consultant, in which event the substitute must first be approved in writing by City.

(3) Consultant will change any of the members of the Project Team at the City's
request if an employee's performance does not equal or exceed the level of
competence that the City may reasonably expect of a person performing those
duties, or if the acts or omissions of that person are detrimental to the
development of the Project.

d. Subcontractors. Consultant shall not engage any subcontractor for the work or services to
be performed under this Agreement.

Schedule. The Services will be undertaken in a manner that ensures the Project is completed timely and
efficiently in accordance with the Project.

Consultant’s Work.

3.1

3.2

3.3

3.4

Standard. Consultant must perform Services in accordance with the standards of due diligence,
cate, and quality prevailing among consultants having substantial experience with the successful
furnishing of Services for projects that ate equivalent in size, scope, quality, and other criteria under
the Project and identified in this Agreement.

Licensing. Consultant warrants that:

a. Consultant currently holds all appropriate and required licenses, registrations and other
approvals necessary for the lawful furnishing of Services ("Approvals"); and

b. Neither Consultant nor any Subconsultant has been debarred or otherwise legally excluded
from contracting with any federal, state, or local governmental entity ("Debarment").

(1) City is under no obligation to ascertain or confirm the existence ot issuance of any
Approvals or Debarments, or to examine Consultant's contracting ability.

(2) Consultant must notify City immediately if any Approvals or Debarment changes
during the Agreement's duration. The failure of the Consultant to notify City as
required will constitute a material default under the Agreement.

Compliance, Services will be furnished in compliance with applicable federal, state, county and
local statutes, rules, regulations, ordinances, building codes, life safety codes, and other standards
and criteria designated by City.

Consultant must not discriminate against any employee or applicant for employment on the basis
of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity or
expression, genetic characteristics, familial status, U.S. military veteran status or any disability.
Consultant will require any Sub-contractor to be bound to the same requirements as stated within
this section. Consultant, and on behalf of any subcontractors, warrants compliance with this
section.

Coordination; Interaction.
a. For projects that the City believes requires the coordination of various professional
services, Consultant will work in close consultation with City to proactively interact with

any other professionals retained by City on the Project ("Coordinating Project
Professionals").

b. Subject to any limitations expressly stated in the Project Budget, Consultant will meet to
review the Project, Schedule, Project Budget, and in-progress work with Coordinating
Project Professionals and City as often and for durations as City reasonably considers
necessary in order to ensure the timely work delivery and Project completion.

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3.5

c. For projects not involving Coordinating Project Professionals, Consultant will proactively
interact with any other contractors when directed by City to obtain or disseminate timely
information for the proper execution of the Project.

Work Product.

a. Ownership. Upon receipt of payment for Services furnished, Consultant grants to City
exclusive ownership of and all copyrights, if any, to evaluations, reports, drawings,
specifications, project manuals, surveys, estimates, reviews, minutes, all "architectural
work" as defined in the United States Copyright Act, 17 U.S.C § 101, e¢ seg., and other
intellectual work product as may be applicable ("Work Product").

(1) This grant is effective whether the Work Product is on paper (e.g., a "hard copy"),
in electronic format, or in some other form.

(2) Consultant warrants, and agrees to indemnify, hold harmless and defend City for,
from and against any claim that any Work Product infringes on third-party
proprietary interests.

b. Delivery. Consultant will deliver to City copies of the preliminary and completed Work
Product promptly as they are prepared.

c. City Use.
(1) City may reuse the Work Product at its sole discretion.
(2) In the event the Work Product is used for another project without further

consultations with Consultant, the City agrees to indemnify and hold Consultant
harmless from any claim arising out of the Work Product.

(3) In such case, City will also remove any seal and title block from the Work Product.

Compensation for the Project.

4.1

4.2

4.3

Compensation. Consultant's compensation for the Project, including those furnished by its
Subconsultants or Subcontractors will not exceed Fifty Thousand Dollars ($50,000) annually or
Two-Hundted Thousand Dollars ($200,000) for the full term of the agreement including all
renewals as specifically detailed in Exhibit D ("Compensation").

Change in Scope of Project. The Compensation may be equitably adjusted if the originally
contemplated Scope as outlined in the Project is significantly modified.

a. Adjustments to Compensation require a written amendment to this Agreement and may
require City Council approval.

b. Additional services which are outside the Scope of the Project contained in this Agreement
may not be performed by the Consultant without prior written authorization from the City.

c. Notwithstanding the incorporation of the Exhibits to this Agreement by reference, should
any conflict arise between the provisions of this Agreement and the provisions found in
the Exhibits and accompanying attachments, the provisions of this Agreement shall take
priority and govern the conduct of the parties.

Allowances. An “Allowance” may be identified in Exhibit D only for work that is required by the
Scope and the value of which cannot reasonably be quantified at the time of this Agreement.

a. As stated in Sec. 4.1 above, the Compensation must incorporate all Allowance amounts
identified in Exhibit D and any unused allowance at the completion of the Project will
remain with City.

b. Consultant may not add any mark-up for work identified as an Allowance and which is to
be performed by a Subconsultant.

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c. Consultant will not use any portion of an Allowance without prior written authorization
from the City.

d. Examples of Allowance items include, but are not limited to, subsurface pothole
investigations, survey, geotechnical investigations, public participation, radio path studies
and material testing.

4.4 Expenses. City will reimburse Consultant for certain out-of-pocket expenses necessarily incurred
by Consultant in connection with this Agreement, without mark-up (the “Reimbursable
Expenses”), including, but not limited to, document reproduction, materials for book preparation,
postage, courier and overnight delivery costs incurred with Federal Express or similar cartiers,
travel and cat mileage, subject to the following:

a. Mileage, airfare, lodging and other travel expenses will be teimbursable only to the extent
these would, if incurred, be reimbursed to City of Glendale personnel under its policies
and procedures for business travel expense reimbursement made available to Consultant
for review prior to the Agreement’s execution, and which policies and procedures will be

furnished to Consultant;
b. The Reimbursable Expenses in this section are approved in advance by City in writing; and
c. The total of all Reimbursable Expenses paid to Consultant in connection with this

Agreement will not exceed the “not to exceed’? amount identified for Reimbursable
Services in the Compensation.

Billings and Payment.
5.1 Applications.

a. Consultant will submit monthly invoices (each, a "Payment Application") to City's Project
Manager and City will remit payments based upon the Payment Application as stated
below.

b. The period covered by each Payment Application will be one calendar month ending on

the last day of the month.

5.2 Payment.

a. After a full and complete Payment Application is received, City will process and remit
payment within 30 days.

b. Payment may be subject to or conditioned upon City's receipt of:
(1) Completed work generated by Consultant and its Subconsultants; and
(2) Unconditional waivers and releases on final payment from all Subconsultants as

City may reasonably request to assure the Project will be free of claims arising
from tequired performances under this Agreement.

5.3 Review _and Withholding. City's Project Manager will timely review and certify Payment

Applications.
a. If the Payment Application is rejected, the Project Manager will issue a written listing of
the items not approved for payment.
b. City may withhold an amount sufficient to pay expenses that City reasonably expects to
incur in correcting the deficiency or deficiencies rejected for payment.
Termination.
6.1 For Convenience. City may terminate this Agreement for convenience, without cause, by

delivering a written termination notice stating the effective termination date, which may not be less
than 15 days following the date of delivery.

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a. Consultant will be equitably compensated for Services furnished prior to receipt of the
termination notice and for reasonable costs incurred.

b. Consultant will also be similarly compensated for any approved effort expended, and
approved costs incurred, that are directly associated with Project closeout and delivery of
the required items to the City.

6.2 For Cause. City may terminate this Agreement for cause if Consultant fails to cure any breach of
this Agreement within seven days after receipt of written notice specifying the breach.

a. Consultant will not be entitled to further payment until after City has determined its
damages. If City's damages resulting from the breach, as determined by City, are less than
the equitable amount due but not paid Consultant for Services furnished, City will pay the
amount due to Consultant, less City's damages, in accordance with the provisions of Sec. 5.

b. If City's direct damages exceed amounts otherwise due to Consultant, Consultant must pay
the difference to City immediately upon demand; however, Consultant will not be subject
to consequential damages more than $1,000,000 or the amount of this Agreement,
whichever is greater.

Conflict. Consultant acknowledges this Agreement is subject to A.R.S. § 38-511, which allows for
cancellation of this Agreement in the event any person who is significantly involved in initiating,
negotiating, securing, drafting, or creating the Agreement on City's behalf is also an employee, agent, or
consultant of any other patty to this Agreement.

Insurance. For the duration of the term of this Agreement, Consultant shall procure and maintain
insurance against claims for injuries to persons or damages to property which may arise from or in
connection with the performance of all tasks or work necessary to complete the Project as herein defined.
Such insurance shall cover Consultant, its agent(s), representative(s), employee(s) and any subcontractors.

8.1 Minimum Scope and Limit of Insurance. Coverage must be at least as broad as:

a. Commetcial General Liability (CGL): Insurance Services Office Form CG 00 01,
including products and completed operations, with limits of no less than $1,000,000 per
occurrence for bodily injury, personal injury, and property damage. If a general aggregate
limit applies, either the general aggregate limit shall apply separately to this project/location
or the general aggregate limit shall be twice the required occurrence limit.

b. Automobile Liability: Insurance Services Office Form Number CA 0001 covering Code 1
(any auto), with limits no less than $1,000,000 per. accident for bodily injury and property
damage.

c. Professional Liability. Consultant must maintain a Professional Liability insurance

covering errors and omissions arising out of the work or services performed by Consultant,
or anyone employed by Consultant, or anyone for whose acts, mistakes, errors and
omissions Consultant is legally liability, with a liability insurance limit of $1,000,000 for
each claim and a $2,000,000 annual aggregate limit.

d. Worker’s Compensation: Insurance as required by the State of Arizona, with Statutory
Limits, and Employers’ Liability insurance. with a limit of no less than $1,000,000 per
accident for bodily injury or disease.

8.2 Indemnification.

a. To the fullest extent permitted by law, Consultant must defend, indemnify, and hold
hatmless City and its elected officials, officers, employees and agents (each, an
"Indemnified Party," collectively, the "Indemnified Parties") for, from, and against any and
all claims, demands, actions, damages, judgments, settlements, personal injury (including
sickness, disease, death, and bodily harm), property damage (including loss of use),
infringement, governmental action and all other losses and expenses, including attorneys’
fees and litigation expenses (each, a "Demand or Expense" collectively "Demands or

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8.3

8.4

8.5

8.6

Expenses") asserted by a third-party (i.e. a person of entity other than City or Consultant)
and that arises out of or results from the breach of this Agreement by the Consultant or
the Consultant’s negligent actions, errors or omissions (including any Subconsultant or
Subcontractor or other person or firm employed by Consultant), whether sustained before
ot after completion of the Project.

b. This indemnity and hold harmless provision applies even if a Demand or Expense is in
part due to the Indemnified Party's negligence or breach of a responsibility under this
Agteement, but in that event, Consultant will be liable only to the extent the Demand or
Expense results from the negligence or breach of a responsibility of Consultant or of any
petson or entity for whom Consultant is responsible.

c. Consultant is not required to indemnify any Indemnified Parties for, from, or against any
Demand or Expense resulting from the Indemnified Party's sole negligence or other fault
solely attributable to the Indemnified Party.

Other Insurance Provisions. The insurance policies required by the Section above must contain,
or be endorsed to contain the following insurance provisions:

a. The City, its officers, officials, employees and volunteers ate to be covered as
additional insureds of the CGL and automobile policies for any liability arising from or
in connection with the performance of all tasks or work necessary to complete the Project
as herein defined. Such liability may arise, but is not limited to, liability for materials, parts
or equipment furnished in connection with any tasks, or work performed by Consultant or
on its behalf and for liability arising from automobiles owned, leased, hired or borrowed
on behalf of the Consultant. General liability coverage can be provided in the form of an
endorsement to the Consultant’s existing insurance policies, provided such endorsement is
at least as broad as ISO Form CG 20 10, 11 85 or both CG 20 10 and CG 23 37, if later
revisions are used.

b. For any claims related to this Project, the Consultant’s insurance coverage shall be
primary insurance with respect to the City, its officers, officials, employees, and
volunteers. Any insurance or self-insurance maintained by the City, its officers, officials,
employees ot volunteers shall be in excess of the Consultant’s insurance and shall not
contribute with it.

c. Each insurance policy required by this Section shall provide that coverage shall not be
canceled, except after providing notice to the City.

Acceptability of Insurers. Insurance is to be placed with insurers with a current A.M. Best rating of
no less than A; VII, unless the Consultant has obtained prior approval from the City stating that a
non-conforming insurer is acceptable to the City.

Waiver of Subrogation. Consultant hereby agrees to waive its rights of subrogation which
any insurer may acquire from Consultant by virtue of the payment of any loss. Consultant agrees
to obtain any endorsement that may be necessary to affect this waiver of subtogation. ‘The
Workers’ Compensation Policy shall be endorsed with a waiver of subrogation in favor of the City
for all work performed by the Consultant, its employees, agent(s) and subcontractor(s).

Verification of Coverage. Within 15 days of the Effective Date of this Agreement, Consultant shall
furnish the City with original certificates and amendatory endorsements, or copies of any applicable
insurance language making the coverage required by this Agreement effective. All certificates and
endorsements must be received and approved by the City before work commences. Failure to
obtain, submit or secure the City’s approval of the required insurance policies, certificates or
endorsements prior to the City’s agreement that work may commence shall not waive the
Consultant’s obligations to obtain and verify insurance coverage as otherwise provided in this
Section. The City reserves the right to require complete, certified copies of all required insurance
policies, including any endorsements or amendments, required by this Agreement at any time
duting the Term stated herein.

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10.

11.

Consultant’s failure to obtain, submit or secure the City’s approval of the required insurance
policies, certificates or endorsements shall not be considered a Force Majeure or defense for any
failure by the Consultant to comply with the terms and conditions of the Agreement, including any
schedule for performance or completion of the Project.

8.7 Subcontractors. Consultant shall require and shall verify that all subcontractors maintain insurance
meeting all requirements of this Agreement.

8.8 Special Risk or Circumstances. ‘The City reserves the right to modify these insurance requirements,
including any limits of coverage, based on the nature of the risk, prior experience, insurer, coverage
ot other citcumstances unique to the Consultant, the Project or the insurer.

E-verify, Records and Audits. To the extent applicable under A.R.S. § 41-4401, the Consultant warrant
their compliance and that of its subconsultants with all federal immigration laws and regulations that relate
to their employees and compliance with the E-verify requirements under A.R.S. § 23-214(A). The
Consultant or subconsultant’s breach of this warranty shall be deemed a material breach of the Agreement
and may result in the termination of the Agreement by the City under the terms of this Agreement. The City
retains the legal right to randomly inspect the papers and records of the other party to ensure that the other
party is complying with the above-mentioned warranty. The Consultant and subconsultant warrant to keep
their respective papers and records open for random inspection during normal business hours by the other
party. The parties shall cooperate with the City’s random inspections, including granting the inspecting party
entry tights onto their respective properties to perform the random inspections and waiving their respective
tights to keep such papers and records confidential.

No Boycott of Istael. To the extent A.R.S § 35-393 through § 35-393.03 are applicable, the parties hereby
certify that they are not currently engaged in, and agree for the duration of the Agreement to not engage in,
a boycott of goods or services from Israel, as that term is defined in A-R.S § 35-393.

Attestation of PCI Compliance. When applicable, the Consultant will provide the City annually with a
Payment Card Industry Data Security Standard (PCI DSS) attestation of compliance certificate signed by an
officer of Consultant with oversight responsibility.

Notices.

12.1. A notice, request or other communication that is requited or permitted under this Agreement (each
a "Notice") will be effective only ift

The Notice is in writing; and
b. Delivered in person or by overnight courier service (delivery charges prepaid), certified or
registered mail (return receipt requested).

CG Notice will be deemed to have been delivered to the person to whom it is addressed as of
the date of receipt, if:

qd) Received on a business day before 5:00 p.m. at the address for Notices identified
for the Party in this Agreement by U.S. Mail, hand delivery, or overnight courier

service; ot

(2) As of the next business day after receipt, if received after 5:00 p.m.

d. The burden of proof of the place and time of delivery is upon the Party giving the Notice.

e. Digitalized signatures and copies of signatures will have the same effect as original
signatures.

12.2 Representatives.

a. Consultant. Consultant's representative (the "Consultant's Representative") authorized to
act on Consultant's behalf with respect to the Project, and his or her addtess for Notice
delivery is:

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14.

AIDEN S LLC

c/o Daniel Scott, Vice President
PO Box 11510

Glendale AZ 85306

majictouch@cox.net

b. City. City's representative ("City's Representative") authorized to act on City's behalf, and
his or her address for Notice delivery is:

City of Glendale

c/o Tim Boling

Code Compliance Administrator
Glendale, Arizona 85301

TBoling@glendaleaz.com

With requited copy to:

City Manager City Attorney
City of Glendale City of Glendale
5850 West Glendale Avenue 5850 West Glendale Avenue
Glendale, Arizona 85301 Glendale, Arizona 85301
c Concurrent Notices.
(1) All notices to City's representative must be given concurrently to City Manager
and City Attorney.
(2) A notice will not be deemed to have been received by City's representative until

the time that it has also been received by the City Manager and the City Attorney.

(3) City may appoint one or more designees for the purpose of receiving notice by
delivery of a written notice to Consultant identifying the designee(s) and their
respective addresses for notices.

d. Changes. Consultant or City may change its representative or information on Notice, by
giving Notice of the change in accordance with this section at least ten days prior to the
change.

Financing Assignment. City may assign this Agreement to any City-affiliated entity, including a non-
profit corporation or other entity whose primary purpose is to own or manage the Project.

Entire Agreement; Survival; Counterparts; Signatures.

14.1

Integration. This Agreement contains, except as stated below, the entire agreement between City
and Consultant and supersedes all prior conversations and negotiations between the parties
regarding the Project or this Agreement.

a. Neither Party has made any representations, watranties or agreements as to any matters
concerning the Agreement's subject matter.

b. Representations, statements, conditions, or warranties not contained in this Agreement will
not be binding on the parties.

c. The solicitation, any addendums and the response submitted by the Contractor are
incorporated into this Agreement as if attached hereto. Any Contractor response modifies
the original solicitation as stated. Inconsistencies between the solicitation, any addendums
and the response or any excerpts attached as Exhibit A and this Agreement will be
resolved by the terms and conditions stated in this Agreement.

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15.

16.

17.

14.2

14.3

14.4

14.5

14.6

14.7

Term.

15.1

15.2

Interpretation.

a. The parties fairly negotiated the Agreement's provisions to the extent they believed
necessary and with the legal representation they deemed appropriate.

b. The parties are of equal bargaining position and this Agreement must be construed equally
between the parties without consideration of which of the patties may have drafted this
Agreement.

c. The Agreement will be interpreted in accordance with the laws of the State of Arizona.

Survival. Except as specifically provided otherwise in this Agreement, each warranty,
representation, indemnification and hold harmless provision, insurance requitement, and every
other right, remedy and responsibility of a Party, will survive completion of the Project, or the
earlier termination of this Agreement.

Amendment. No amendment to this Agreement will be binding unless in writing and executed by
the parties. Electronic signature blocks do not constitute execution for purposes of this Agreement.
Any amendment may be subject to City Council approval.

Remedies. All tights and remedies provided in this Agreement are cumulative and the exercise of
any one or more right or remedy will not affect any other rights or remedies under this Agreement
or applicable law.

Severability. If any provision of this Agreement is voided or found unenforceable, that
determination will not affect the validity of the other provisions, and the voided or unenforceable
provision will be reformed to conform with applicable law.

Counterparts. This Agreement may be executed in counterparts, and all counterparts will together
comprise one instrument.

Renewals. The term of this Agreement commences upon the effective date and continues for a
two-year initial period. The City may, at its option and with the approval of the Consultant, extend
the term of this Agreement an additional two (2) years, renewable on an annual basis. Consultant
will be notified in writing by the City of its intent to extend the Agreement period at least thirty (30)
calendar days prior to the expiration of the original or any renewal Agreement period. Price
adjustments will only be reviewed during the Agreement renewal period and will be a determining
factor for any renewal. ‘There are no automatic renewals of this Agreement.

Extension for Procurement Process. Upon the expiration of the Term of this Agreement,
including the initial term and any renewals, at the City’s sole discretion, this Agreement may be
extended on a month-to-month basis for a maximum of six (6) months to allow for the City to
complete its procurement process to select a vendor to provide the services/materials similar to
those provided under this Agreement. The City will notify the Contractor in writing of its intent to
extend the Agreement at least thirty (30) calendar days prior to the expiration of the Term. Any
extension provided under this subsection will continue under the same terms and conditions as in
effect immediately prior to the expiration of the then-current term.

Dispute Resolution. Any controversy or claim arising out of or relating to this contract, or the breach
thereof, shall be settled by arbitration administered according to the American Arbitration Association’s
Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator may be entered in any
court having jurisdiction thereof.

Cooperative Use of Contract. This agreement may be extended for use by other governmental agencies
And political subdivisions of the State. Any such usage by other entities must be in accord with the
ordinances, charter, rules and regulations of the respective entity and the approval of the Contractor and
City. For a list of SAVE members, click on the following link:
http://www.mesaaz.gov/business/purchasing/save

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18.

Exhibits. The following exhibits, with reference to the term in which they are first referenced, are
incorporated by this reference.

Exhibit A Project
Exhibit B Scope of Work
Exhibit C Qualifications
Exhibit D Compensation

(Signatures appear on the following page.)

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The parties enter into this Agreement effective as of the date shown above.

City of Glendale,
an Arizona municipal corporation

By: |
Its: City Manager

ATTEST:

Julie K. Bower (SEAL)

City Clerk

APPROVED AS TO FORM:

Michael D. Bailey
City Attorney

AIDEN S$ LLC
an Arizona Limited o_o ¢ C..

— Daniel Scott
Its: Vice President

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EXHIBIT A
Professional Services Agreement

PROJECT

Code Compliance Division will define any number of scopes of work for clean and lien services and will invite
Contractor to respond to a Request for Quote (RFQ) by providing a quote for the specific project. All submitted
quotes shall be subject to price negotiations.

EXHIBIT B

Professional Services Agreement

SCOPE OF WORK

Contractor shall:

Remove weeds or grass more than six (6) inches high.
Remove vegetation growth between sidewalk and/or driveway or from cracks in the pavement.

Remove dry brush, dead vegetation, trash, junk, debris, building materials and rodent sheltets or animal
droppings.

Remove discarded items, including but not limited to furniture, clothing, large and small appliances, printed
materials, signage, containers, equipment, and construction materials.

Remove any illegal outside storage of vehicles.

Be responsible for disposing waste and trash in compliance with Federal, State, County and City requirements.
Contractor is solely responsible for any disposal fees (dumping charges, etc.).

Will fix or maintain the structural integrity of any worn out or broken property fence or barrier.

Remove and/or paint over graffiti, tagging or similar markings with exterior grade paint that matches the color
of the exterior structure.

Keep the vacant property secure so as not to be accessible to unauthorized persons. Property windows, doors
(walk-through, sliding and garage), gates and any other opening shall be closed and secured. (See Exhibit A for
Long Term Method of Securement).

Remove any perishable materials left inside the property (if accessible), such as food, etc. to avoid rodent and
pest infestation.

Immediately notify the City’s contract administrator of any damage done to vacant properties, including
missing signs, damage to doors and windows, etc.

Immediately notify the City’s contract administrator of any public health or safety hazard in any of the vacant
properties.

Keep the vacant properties safe and take all necessary precautions to ensure the safety of the public and City
inspectors.

Not perform any work on any vacant property without the express authorization from the City’s contract
administrator or his designee.

SERVICE CALLS

Contractor shall promptly respond to the City’s request for service within three (3) business days. Contractor
must give an estimated time of arrival (ETA) at the time the City contacts the Contractor.

Contractor shall perform work activities as scheduled by the City and at times that maximize public safety and
minimize disruption to the community. Whenever necessary, work should be performed Monday through
Friday from 6AM-6PM. No overtime charges will be allowed by the City.

3.2

In case of an emetgency, Contractor must provide an after-hours telephone number where they can be
contacted immediately, and the Contractor must call back within two (2) hours of the originating call.

SCHEDULED SERVICES

When a cleanup is scheduled for a property, Contractor shall follow the schedule as set by the City. Contractor
shall make every effort to stay on schedule and shall complete all work as scheduled unless unforeseen
circumstances out of the control of the Contractor cause delays. All scheduled items not completed on time
must be reported to the contract administrator or designee in writing/e-mail with an explanation of why the
work was not completed and when this work will be completed.

The City’s contract administrator or designee shall determine if work not done on schedule constitutes
noncompliance.

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See following pages.

EXHIBIT C
Professional Services Agreement

QUALIFICATIONS

EXHIBIT C

——

©

Glendale

City of Glendale
Solicitation Number: RSOQ 22-09 / 42200001
CLEAN AND LIEN SERVICES
RESPONSE WORKBOOK

CITY OF GLENDALE
Procurement Department
5850 West Glendale
Avenue, Suite 317
Glendale, Arizona 85301

Offeror's to complete this Response Workbook and submit as their response to this RSOQ.

COVER SHEET
OFFEROR NAME:

AIDEN S LLC

OFFEROR ADDRESS: 5317 W Montecristo Glendale AZ 85306

EXHIBIT C

City of Glendale CITY OF GLENDALE
© Solicitation Number: RSOQ 22-09 / 42200001 | Procurment Department
CLEAN AND LIEN SERVICES Avenue, Suite 317
Glendale RESPONSE WORKBOOK Glendale, Arizona 85301

REQUIRED RESPONSES: (Must submitted with Offer)

Offeror's answers to the following questions will comprise the Offeror’s response to this RSOQ.
By submitting your response below, you agree to all items in the Scope of Services. It should be
noted that all attachments or exhibits prepared by the City and referenced herein are
incorporated by reference into the Offeror’s response and shall be included in a final contract
with the successful Offeror. Information prepared by the Offeror and submitted with their
proposal may be incorporated into a final contract (for example program offerings, curriculum,
key personnel, or performance metrics).

8. VENDOR MINIMUM QUALIFICATIONS

To be considered for the Qualified Vendors List, vendors must meet ali the following minimum

qualifications:

ITEM
NO.

VENDOR MINIMUM Comply For City of Glendale Use Only
QUALIFICATIONS

8.1

Email. Vendor agrees to maintain
a valid email address in the City's
Vendor Self Service portal and Yes KJ No) |L) Acceptable} (JUnacceptable
agree to use email as the primary
method of contact.

8.2

Standards Conformance. Vendor
agrees to provide an attestation
that their firm follows and will
comply with State and City code Yes ] No] |{J Acceptable) [JUnacceptable
standards when conducting clean
and lien services.

8.3

Purchase Orders. The vendor

accepts a City of Glendale
Purchase Order and City of Yes &] No) |[JAcceptable| (JUnacceptable

Glendale payment terms.

8.4

Computer Generated Quotes.
Vendor agree to respond to RFQs
electronically by providing a
computer-generated quote via
email within seven (7) business Yes K) No[] |() Acceptable! []Unacceptable
days of the city issuing an RFQ.
Business days are defined as
Monday — Friday, excluding
holidays and weekends.

8.5

Responses to this RSOQ. Offeror must agree to provide the following in response to this
RSOQ. Responses that do not include the required information may be disqualified. The
City reserves the right to conduct discussions with or request additional information from
Vendors that respond to RFQs when deemed necessary. This information may be
requested again in subsequent RFQ's. (This is the minimum information each RFQ
response shall include)

EXHIBIT C

©

Glendale

City of Glendale

Solicitation Number: RSOQ 22-09 / 42200001

CLEAN AND LIEN SERVICES
RESPONSE WORKBOOK

CITY OF GLENDALE
Procurement Department
5850 West Glendale
Avenue, Suite 317
Glendale, Arizona 85301

8.5.1

Organization chart showing all
management and key
personnel for the firm.

Sarah Scott - President
Dan Scott - Vice President

Yes XK} NoLJ

C Acceptable | [Unacceptable

8.6.2

A brief summary of all key
personnel who will perform the
work associated with the work
being performed. Please
provide
a) Name, b) Title, c) Years with
the company, d) years of
experience.

Sarah Scott, President, Syears
with company, 25 years
experience

Dan Scott, Vice President, Syears
with company, 30 years
experience

Yes X} No(]

(J Acceptable | [JUnacceptable

8.5.3

Describe tools and techniques
the firm would use to increase
efficiency and effectiveness of
the clean a lien process.

Echo Weedeaters, Echo Blowers,
Rakes, Shovels, Honda lawn
mowers, John Deere Riding lawn
mowers, Chevrolet 2500 truck,
16ft Carson dump trailer, 16ft
Carson flat trailer, 12ft box trailer,
bobcat with grapple bucket, 55
years combined experience, With
a prior company Vice President
has been through Corporate
training in Six Sigma practices to
streamline efficiencies. This
training along with years of
experience would be utilized to
increase efficiency and
effectiveness.

Yes KX] NoC]

(1 Acceptable | (JUnacceptable

8.5.4

Describe your firm’s
procedures for quality control.

Yes KX} No)

J Acceptable | [JUnacceptable

EXHIBIT C

©

City of Glendale
Solicitation Number: RSOQ 22-09 / 42200001
CLEAN AND LIEN SERVICES

CITY OF GLENDALE
Procurement Department
§850 West Glendale
Avenue, Suite 317

Giendale

RESPONSE WORKBOOK

Glendale, Arizona 85301

Inspect the work, Request
feedback from our customers,
Circle back.to customers to
ensure improvements are taking
place and being realized, Survey
customers for satisfaction

8.5.5

services.

Provide 3 examples of prior work performed that is relative to the services requested in
this RSOQ with names of those who

can confirm your experience in providing the

8.5.5.1 | SCY Properties)

101 N 1" ave )

Phoenix AZ 85003)

Stephen Yost)

602-903-0457)
Steveyost1@icloud.com

Multiple dates of service. Ongoing
monthly service through current
month 08/2021 and still on going

Yes KX) No[] |[] Acceptable] (JUnacceptable

Maintaining landscape of properties, Removing

|

of dead trees and brush

multiplex properties including fence repair, painting and drywall repair, minor shingle repair, removal

debris from properties, Minor repairs around various

8.5.5.2 | Arizona Lutheran Academy
6036 S 27" ave

Phoenix AZ 85041

Mark Feliciano
602-384-3750
feliciano@alacoyotes.org

41/14/20, 07/10/20, 05/20/20

Yes & No] |L Acceptable] [Unacceptable

Grass cutting, weed removal, removing overgrown vegetation, debris removal, tree removal, brush

removal
8.5.5.3 | Desert Gem Trailer Park
6420 W Vanburen
Phoenix AZ 85043
pera, 0988 Yes &] No] |[)Acceptable| [JUnacceptable |

missnena.ng@gmail.com
04/21/21, 07/10/20

Annual clean up of trailer park, Cutting grass in

broken furniture removal, shed removal, Cutting weeds, and dead brush removal.

common areas, Removing loose trash and debris,

Glendale

| City of Glendale
Solicitation Number: RSOQ 22-09 / 42200001
CLEAN AND LIEN SERVICES

RESPONSE WORKBOOK

EXHIBIT C

CITY OF GLENDALE
Procurement Department
5850 West Glendale
Avenue, Suite 317
Glendale, Arizona 85301

8.6

’ Personnel Requirements.

1. Vendor understands that the
City may initiate a background
check administered by the Police
Department should it be
determined to be in the City’s best
interest.

Yes K] Nol)

CJ Acceptable} [JUnacceptable

2.Vendor’s staff shall have legal
status to work in the United States
to perform services under this
contract.

Yes KX] NoLJ

i

L] Acceptable} [Unacceptable

3.Vendor agrees that any of its
employees who may be assigned
to perform work under this contract
shall be used exclusively for that
purpose during the time in which
they are working in areas covered
by this solicitation.

Yes KX] Nol]

(J Acceptable} [Unacceptable

VENDOR EXCEPTIONS:

Per Exhibit 2.2, Offeror shall note any exceptions to the solicitation documents in this section
using the example below:

Document Name:
Section:
Exception:

Exhibit 3 - Insurance Requirements
1.a.i. Commercial General Liability - General Aggregate $5,000,000
Vendor's General Aggregate is only $3,000,000

(If there are any exceptions, Offeror shall list here)

DDENDUM RESPONSES AND ACKNOWLEDGEMENT:
Attach addendum response(s) and acknowledgement(s) here.

(Offeror to include response here)

CONELICT OF INTEREST STATEMENT:
If Offeror indicated they have a conflict of interest on the Offer Sheet, Offeror must provide

details here. Please refer to the CONFLICT OF INTEREST section on page 1 of the EXHIBITS
PACKAGE for required information to be included here.

(Offeror to include response here)