Memorandum

1 of 1
January 21, 2022
Honorable Mayor and Council
Michelle Woytenko, Director, Field Operations 
Response to Council Item of Special Interest: Bulk Trash Collection 
Communication
This memorandum is in response to a Council Item of Special Interest (CIOSI) raised by 
Councilmember Turner at the October 26, 2021 City Council Workshop requesting staff to discuss 
with council the methods for communicating the rules of bulk trash collection to residents.
Scoping Statement
The Solid Waste Division offers bulk trash collection to City of Glendale residents one time per 
month. Bulk trash placement and collection services offer residents the opportunity to dispose of 
items that do not fit into their residential container. The Solid Waste Division has set rules and 
guidelines for types of materials, size of material, times of placement, location of placement, and 
containment requirements. These rules are listed on the City of Glendale website, and provided to 
residents through mailers (calendar, magnet), downloadable calendar, and social media. 
Residents will also receive a tag when violations occur, which has additional rules and 
information. 
Goal
To get Council direction on staff expanding the current outreach and communication program 
used to educate residents on rules of the bulk trash collection program as well as funding options. 
Deliverables
Upon consensus from the Council, the deliverables for this CIOSI may consist of the following: 

Expansion of standard outreach and education program, including funding options for 
additional communication options.
Timeline
Staff will present to Council at a spring 2022 Workshop
Administration 
Field Operations staff time required to complete the work is expected to be 40 hours.  
FIELD OPERATIONS 
MEMORANDUM