Signed Gartner Amendment

Ashley Beluch
Senior Contracts Specialist
Gartner, Inc.

Gartner, Inc. - Service Agreement for use with a Master Client Agreement - Version 03/22 - Page 1 of 2 
Gartner, Inc. Service Agreement for CITY OF GLENDALE (“Client”)
This Service Agreement (“SA”) is between Gartner, Inc. of 56 Top Gallant Road, Stamford, CT 06902 (“Gartner”) on behalf of itself and all 
wholly-owned affiliates of Gartner, Inc. and Client of 5850 W GLENDALE AVE, Glendale, AZ 85301-2599. (“Client”), and includes the 
Master Client Agreement (CTR053240) between Gartner or Gartner’s parent or affiliate and Client or Client’s parent or affiliate dated JAN-
2021 the terms of which are incorporated by reference, and all applicable Service Descriptions. This SA constitutes the complete agreement 
between Gartner and Client. Client agrees to subscribe to the following Services for the term and fees set forth below. 
1.  DEFINITIONS AND ORDER SCHEDULE:
Services are the subscription-based research and related services purchased by Client in the Order Schedule below and described in the Service 
Descriptions.  Service Names and Levels of Access are defined in the Service Descriptions.  Gartner may periodically update the names and the 
deliverables for each Service.  If Client adds Services or upgrades the level of service or access, an additional Service Agreement will be 
required.
Service Descriptions describe each Service purchased, specify the deliverables for each Service, and set forth any additional terms unique to a 
specific Service.  Service Descriptions for the Services purchased in this SA may be viewed and downloaded through the hyperlinks listed in 
Section 2 below or may be attached to this SA in hard copy, and are incorporated by reference into this SA.
Service Name
Level of Access
Quantity
Name of User 
to be Licensed
Contract 
Term Start 
Date
Contract 
Term End 
Date
Annual Fee
USD
Total Fee
USD
IT News and 
Insight
Subscription - IT 
Team Access
5
TBD
01-MAY-2022
30-APR-2023
Executive 
Programs
Member Basic for 
Midsize 
Enterprises
1
Feroz 
Merchhiya
01-MAY-2022
30-APR-2023
Term Total
(Excluding 
applicable 
taxes)
$70,436.00
Total Services:
(Excluding 
applicable 
taxes)
$70,436.00
1-29F0A7B9    2209      FA000311
***Please note, the purchase of the Executive Program (EXP) Member Basic product via this Agreement is limited to existing EXP Member 
Basic license holders. As a result of the retirement of EXP Member Basic, Client will instead be provided access to the Gartner Executive 
Program Member Basic for Midsize Enterprise.***
    
2. SERVICE DESCRIPTIONS:
Service Name/ Level of Access
Service Description URL
Executive Programs Member Basic for Midsize 
Enterprises
http://sd.gartner.com/sd_ep_team_member_basic_mse.pdf
IT News and Insight Subscription - IT Team Access
http://sd.gartner.com/sd_it_news_insight.pdf
3.  PAYMENT TERMS  
Gartner will invoice Client annually in advance for all Services. Payment is due 30 days from the invoice date.  Client shall pay any sales, use, 
value-added, or other tax or charge imposed or assessed by any governmental entity upon the sale, use or receipt of Services, with the exception 
of any taxes imposed on the net income of Gartner.
Please attach any required Purchase Order (“PO”) to this SA and enter the PO number below.  If an annual PO is required for multi-year 
contracts, Client will issue the new PO at least 30 days prior to the beginning of each subsequent contract year.  Any pre-printed or additional 
contract terms included on the PO shall be inapplicable and of no force or effect.  All PO’s are to be sent to purchaseorders@gartner.com.  This 
SA may be signed in counterparts.

Gartner, Inc. - Service Agreement for use with a Master Client Agreement - Version 03/22 - Page 2 of 2 
4.  CLIENT BILLING INFORMATION
«CSO1»F00______________________________           «CSO1»M00___________________________________________________________________________  
  Purchase Order Number
                            Billing Address
«CSO1»N00_____________________________            «CSO1»O00____________________________________________________________________________
  Invoice Recipient Tel. No.                                Invoice Recipient Name
   
                
                                                                         «CSO1»P00___________________________________________________________________________
                                                                            Invoice Recipient Email   
               
5.  AUTHORIZATION
   Client:                                                                                                    Gartner, Inc.
   CITY OF GLENDALE                                             
«CSO1»A1N_____________________________________________________
«GSO»A1N ______________________________________________________
    Signature                                             
                             Signature
«CSO1»GNN____________________
                         «GSO»GNN____________________
    Date
                             Date
«CSO1»HNN ____________________________________________________
«GSO»HNN ______________________________________________________
    Print Name                                                                                                                                            Print Name
«CSO1»E10_____________________________________________________
  «GSO»E10_____________________________________________________
   Title
                                               Title
4/25/2020
Feroz  Merchhiya
CIO