O22-56

City of Glendale — Regular Meeting (2022-08-23)

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ORDINANCE NO. O22-56 
 
AN ORDINANCE OF THE COUNCIL OF THE CITY OF GLENDALE, 
MARICOPA COUNTY, ARIZONA, AMENDING CHAPTER 22 OF THE 
GLENDALE 
CITY 
CODE 
AS 
IT 
RELATES 
TO 
MASSAGE 
ESTABLISHMENTS, ON-SITE MANAGERS. 
 
WHEREAS, the Glendale City Charter provides that the council may, by ordinance, create 
boards or commissions as in its judgment are required or as are now or hereafter provided by law, 
and may grant to them such power and duties as are not consistent with the provisions of the 
charter; 
WHEREAS, the City of Glendale City Council desires to repealing Chapter 22 of the 
Glendale City Code and establish a new ordinance governing massage establishments int he City 
of Glendale.  
 
 
BE IT ORDAINED BY THE COUNCIL OF THE CITY OF GLENDALE as follows: 
 
SECTION 1: That Chapter 22 be stricken in its entirety and replaced as follows: 
 
CHAPTER 22 
MASSAGE AND BODYWORK ESTABLISHMENT OPERATIONS 
22-1: PURPOSE; DEFINITIONS 
(A) It is the purpose and intent of this Chapter to protect the health, safety, and welfare of the 
residents of the City of Glendale by providing for the uniform regulation of massage 
establishments and bodywork establishments, and landlords and property owners of business 
complexes where massage establishments and bodywork establishments are located, in order to 
prevent illegal activity from occurring on the premises under the appearance of massage therapy 
or bodywork, and to establish sanitation, health, and operational standards. 
(B) The below words and phrases wherever used in this Chapter, whether or not the term is 
capitalized, shall be construed as defined in Section 22-1 unless, from the context, a different 
meaning is intended. Words used in the present tense include the future tense, words in the plural 
number include the singular number, and words in the singular number include the plural 
number. 
(1) APPLICANT: Means a person who applies for a massage establishment or bodywork 
establishment license. 
(2) BODYWORK: Means the practice of a person using touch to manipulate tissue in the 
course of treatment or therapy provided to another person that does not constitute 
massage

as defined in Arizona Revised Statute title 32, chapter 42. Bodywork may include the 
affectation of the human energy system or acupoints or QI meridians of the human body. 
Bodywork includes reflexology and its application of pressure to the feet, hands or ears. 
(3) BODYWORK ESTABLISHMENT: Means a place where bodywork is offered. 
(4) BUSINESS COMPLEX: Means real property improvements that are (i) on the same 
parcel of property; (ii) attached by walls or rooflines; or (iii) part of a group C-O-I 
development as defined in chapter 87 of the City Zoning Ordinance and as interpreted by 
the City Planning Manager, and that is owned by the same property owner. 
(5) CITY: Means the City of Glendale, Arizona. 
(6) CLIENT: Means an individual who offers to pay for or receive massage therapy or 
bodywork, or receives massage therapy or bodywork at the massage or bodywork 
establishment 
(7) CONTROLLING PERSON: Means (i) any individual who has a ten percent (10%) or 
greater interest in the ownership or the earnings of the massage establishment or 
bodywork 
establishment, or (ii) any of the following persons for a licensee or applicant: 
(a) The president or other executive officer of a corporation; 
(b) Each general partner of a limited partnership or any partner of a non-limited 
partnership; 
(c) The managing members or officers of a limited liability company/corporation; or 
(d) A sole proprietor. 
(8) DESIGNATED AGENT: Means the individual designated by the applicant to receive 
City notices under this Chapter. 
(9) EMPLOY: Means to hire, engage, or authorize the services of any individual on a 
fulltime, part-time, or contract basis, without regard to compensation, whether or not the 
person employed, hired or engaged is denominated an employee or independent 
contractor.  
(10) EMPLOYEE: Means any person who performs any service at a massage 
establishment or bodywork establishment on a full-time, part-time or contract basis, 
whether or not the person is designated an employee or independent contractor. 
Employee does not include a person exclusively at the massage establishment or 
bodywork establishment for repair or maintenance or for the delivery of goods. 
(11) HEARING OFFICER: Means the Budget and Finance Department Director or 
his/her 
designee. 
(12) KNOWINGLY: Means with respect to conduct or a circumstance described in this 
Chapter, that a person is aware of or believes that his or her conduct is of that nature or 
that the circumstances exists. It does not require any knowledge of the unlawfulness of 
the act or omission. 
(13) LANDLORD: Means the lessor, lessee, property manager, managing agent, licensee 
or any person, other than the property owner, who has legal care or control of the 
business complex where a massage establishment or bodywork establishment is located. 
The term landlord does not include the applicant or licensee. 
(14) LICENSE: Means a license issued pursuant to this Chapter. 
(15) LICENSEE: Means the person who receives a massage establishment or bodywork 
establishment license, and in whose name the license has been issued by the Licensing

Office pursuant to this Chapter. 
(16) LICENSING OFFICE: Means the division of the City’s Budget and Finance 
Department under the supervision of the City’s Tax and License Manager. 
(17) MASSAGE ESTABLISHMENT: Means a place where massage therapy is offered. 
(18) MASSAGE THERAPIST: Means a person who is licensed under Arizona Revised 
Statute title 32, chapter 42 to engage in the practice of massage therapy as defined in 
Arizona Revised Statute § 32-4201(6). 
(19) MASSAGE THERAPY: Means as defined in Arizona Revised Statute § 32-4201(5). 
(20) ON-SITE MANAGER: Means a person on the premises of the massage facility who 
has responsibility for the operations of the massage facility.(21) PERSON: Means an 
individual, corporation, firm, partnership, association, organization 
or any other group acting as a unit as well as a trustee, receiver, assignee, or similar 
representative. 
(22) PROPERTY OWNER: Means the person indicated on the records of the Maricopa 
County Assessor, or other official body, as the owner of record of the business complex. 
The term property owner does not include the applicant or licensee. 
(23) POLICE DEPARTMENT: Means the City of Glendale Police Department. The 
Chief of Police refers to the Chief of the Glendale Police Department or their designee. 
(24) PRIVATE ANATOMICAL AREAS: Means the areola and nipple of any female 
person, and the genitals, anus or perineum of any person. 
(25) RESPONSIBLE PARTY: Means any person who violates a provision of this 
Chapter subject to a civil violation as set forth in Section 22-19. 
(26) SCHEDULE OF FEES AND CHARGES: Means the then current adopted City of 
Glendale Schedule of Fees and Charges as established by resolution.  
(27) TOUCH: Means to make physical contact with an individual. The term shall include 
physical contact that occurs through clothing or by means of any object. 
 
22-2: ADMINISTRATION; TAX AND LICENSE MANAGER; DUTIES; APPEALS 
(A) It shall be the duty and responsibility of the Tax and License Manager to administer the 
provisions of this Chapter. Pursuant to this duty, the  Tax and License Manager or his/her 
designee shall issue, renew, deny, suspend, or revoke licenses in accordance with this Chapter. 
(B) Any party aggrieved by a decision of the  Tax and License Manager or his/her designee 
under this Chapter may appeal within ten (10) calendar days after being sent notice of such 
decision by mail. The appeal shall be in writing, shall state the grounds for the appeal, and shall 
be sent to the  Budget and Finance Director. The Budget and Finance Director, or a designated 
representative, shall schedule a hearing with a Hearing Officer within thirty (30) calendar days of 
receipt of the appeal and the Hearing Officer will render a decision within sixty (60) calendar 
days of the hearing. A hearing under Section 22-2(B) will occur in the same manner as set forth 
in Section 22-19 below. 
 
22-3: NEW LICENSE APPLICATION; FEE 
(A) Any person desiring to obtain a license shall apply to the Licensing Office, who shall refer 
such application to the Chief of Police or designee for appropriate investigation. Each application 
shall be accompanied by the fee required in accordance with the Schedule of Fees and Charges 
(B) Upon approval, prior to the issuance of a license, the applicant shall pay a license fee in 
accordance with the Schedule of Fees and Charges.

22-4: MASSAGE THERAPISTS; LICENSING OF A MASSAGE ESTABLISHMENT 
AND BODYWORK ESTABLISHMENT REQUIRED; EXCLUSIONS 
(A) A person desiring to practice or in any manner to claim to practice massage therapy must 
first obtain and maintain in effect a current, unrevoked, and unsuspended massage therapist 
license as required by Arizona Revised Statutes and issued by the Arizona State Board of 
Massage Therapy. 
(B) A person desiring to conduct or operate a massage establishment or bodywork establishment 
must first obtain and maintain in effect an unrevoked and unsuspended license as required by this 
Chapter. 
(C) Any person licensed as provided in this Chapter must operate under the name or conduct 
business under the designation specified in such license. 
(D) Any massage establishment or bodywork establishment licensed as provided in this Chapter 
must only conduct business at the location(s) specified in such license.  
 
22-5: MASSAGE ESTABLISHMENT AND BODYWORK ESTABLISHMENT LICENSE 
APPLICATION; CONTENTS; BUSINESS HOURS 
The applicant for a license to operate a massage establishment or bodywork establishment shall 
be a controlling person of the massage or bodywork establishment. Each applicant for a license 
to operate a massage establishment or bodywork establishment shall furnish the following 
information: 
(1) Applicant’s full legal name, business name, current business and residential phone numbers, 
legal form of applicant, current residence or legal address of the applicant, and current email 
address. 
(2) If applicant is a natural person or sole proprietorship, applicant’s physical description, and 
date and place of birth. 
(3) Any other names by which the applicant is or has been known by at any time. 
(4) The address of the proposed massage establishment or bodywork establishment. 
(5) The mailing address for the purpose of receiving City notices and other licensing 
correspondence relating to the applicant, the licensee, or the enforcement of this Chapter. 
(6) The name and mailing address of the landlord and property owner for purposes of receiving 
City notices relating to enforcement under this Chapter. 
(7) A copy of any lease, license or other rental or occupancy agreement for the massage 
establishment or bodywork establishment location. 
(8) Business hours of the massage establishment or bodywork establishment. The business hours 
submitted pursuant to this Chapter must be in accordance with Section 22-9(M). 
(9) Applicant’s addresses of primary residence and the dates of residence at each address for the 
ten (10) year period immediately preceding the date of the application. 
(10) The name and address of the designated agent. The designated agent must be able to receive 
correspondence at the address set forth in Section 22-5(5) above. 
(11) The name of all controlling persons for the applicant. 
(12) Applicant’s business, occupation, and employment history for the ten (10) year period 
immediately preceding the date of the application, including addresses and dates of employment. 
(13) A valid US government issued identification such as a driver’s license, identification card, 
or passport demonstrating the applicant is at least eighteen (18) years of age.

(14) The business license history of the applicant indicating whether the applicant, while 
operating under a business license or permit issued by any city, county, state or federal agency, 
or any professional or vocational organization, had its license or permit revoked or suspended, 
and the reason for such suspension or revocation.  
(15) Applicant’s felony arrest and felony and misdemeanor convictions for the ten (10) year 
period immediately preceding the date of application, including dismissals, expungements, or 
convictions that have been set aside, but excluding those for civil traffic offenses, and the dates 
and jurisdictions of the convictions. 
(16) The articles of incorporation, articles of organization, or certificate of limited partnership, or 
similar formation document, together with any amendments thereto, for an applicant that is a 
business entity. 
(17) Residential and business addresses and telephone numbers for all controlling persons of the 
massage establishment or bodywork establishment. 
(18) The following information for each controlling person of a massage establishment or 
bodywork establishment: the individual’s business occupation and employment history for ten 
(10) years preceding the date of the application; and the name and address of any massage 
establishment or bodywork establishment or similar business currently owned or operated by the 
individual whether inside or outside of the United States. 
(19) From all controlling persons, a valid and current driver’s license or identification issued by a 
state or federal governmental agency or other photographic identification bearing a bona fide 
seal by a foreign government. 
(20) A signed statement from all controlling persons, the landlord, and property owner 
acknowledging that it is a class 3 misdemeanor under Arizona Revised Statute § 13-2908 to, by 
conduct either unlawful in itself or unreasonable under the circumstances, recklessly create or 
maintain a condition which endangers the safety or health of others, or to knowingly conduct or 
maintain any premises, place, or resort where persons gather for purposes of engaging in 
unlawful conduct. 
(21) A schedule or list of services to be offered at the massage establishment or bodywork 
establishment. 
(22) A clearly legible sketch or diagram showing the configuration of the overall business 
premises of the massage establishment or bodywork establishment that includes, at a minimum, 
all the following: 
(a) The location of all interior doors, walls, curtains and room dividers. 
(b) A description of the use of each interior space or room, including a designation, by type of 
use, of each room or space available for bodywork or massage therapy. 
(c) A designation of each room or space that is being, or is intended to be, leased, subleased, or 
licensed for use by any person other than the applicant and a description of its intended and 
actual use. The sketch or diagram need not be professionally prepared but shall be drawn on one 
(1) page measuring 8 ½ inches x 11 inches with marked dimensions of the interior of the 
premises to an accuracy of plus or minus six (6) inches. For purposes of this Section 22-5(22) a 
“wall” shall include any interior barrier, including transparent glass, which extends more than 
fifty-four (54) inches from the level of the finished floor. 
(23) Such other identification and information as the Licensing Office may require.  
 
22-6: MANAGER, LANDLORD AND PROPERTY OWNER RESPONSIBILITY

No manager, landlord or property owner that has a massage establishment or bodywork 
establishment occupant, shall knowingly permit or negligently fail to take reasonable actions to 
prevent criminal activity from occurring in or on the premises of the massage establishment or 
bodywork establishment. A violation of this Section is a civil violation. 
 
22-7: EMPLOYEE AND CONTRACTOR INFORMATION; UPDATES 
(A) Within ten (10) calendar day of a licensed establishment opening, the licensee shall provide a 
list to the City of all employees and independent contractors who will provide massage therapy 
or bodywork, their employment position, date of hire, and a copy of their state issued massage 
therapist license if they will be performing massage therapy. Thereafter, the licensee shall submit 
a quarterly report to the City updating the information provided pursuant to this Section to 
include all employees and independent contractors who provide massage therapy or bodywork at 
the establishment. 
(B) A licensee shall report to the Licensing Office within ten (10) calendar days any of the 
following: 
(1) Arrests or citations of any employees, independent contractors or controlling person 
of the massage establishment or bodywork establishment for any offense other than a 
civil traffic violation; 
(2) Resignations, terminations or transfers of any employees or independent contractors 
of the massage establishment or bodywork establishment; and 
(3) Any changes to the information provided to the Licensing Office pursuant to Sections 
22-4 and 22-5. 
(C) Except as otherwise provided in this Chapter, any change in the information required to be 
submitted by this Chapter shall be submitted to the Licensing Office on the form prescribed by 
the Licensing Office for that purpose. 
 
22-8: LICENSE APPLICATION INVESTIGATION 
(A) Any applicant for a license shall present the completed application to the Licensing Office 
containing all the information requested on the application and corresponding documents as 
prescribed in this Chapter. 
(B) Each person applying for a license shall submit a full set of fingerprints to the City in a 
manner approved by the Licensing Office, including fingerprints for all controlling persons. The 
fingerprints will be submitted to the Arizona Department of Public Safety to be used to obtain a 
state and federal criminal records check in accordance with Arizona Revised Statute § 41-1750 
and Public Law 92-544. The Arizona Department of Public Safety is authorized to exchange this 
fingerprint data with the Federal Bureau of Investigation. 
(C) The Police Department, on behalf of the Licensing Office, will receive and review the 
criminal history record information resulting from the criminal records check set forth above, 
including conviction and non-conviction data, of license applicants and controlling persons for 
the purpose of evaluating the fitness of licensees and controlling persons in connection with the 
issuance, renewal, suspension or revocation of a license. Such information shall be used only for 
the purpose of such evaluation or for the purpose of supporting and defending a denial, non-
renewal, suspension or revocation of a license. 
(D) The Police Department shall have a reasonable time within which to investigate the 
application and background of the applicant and controlling persons. Based on such

investigation, the Police Department shall recommend to the Licensing Office approval or denial 
of the license in accordance with this Chapter. 
 
22-9: MASSAGE ESTABLISHMENT AND BODYWORK ESTABLISHMENT 
LICENSES; SPECIAL REQUIREMENTS 
(A) No license shall be issued: (i) if the applicant or a controlling person has been convicted 
during the ten (10) year period immediately preceding the date of application of any felony or 
misdemeanor offense having a reasonable relationship to a massage establishment; (ii) if the 
application was falsified; (iii) if the applicant or a controlling person has an outstanding warrant 
for his or her arrest; (iv) if the applicant or controlling person had a massage establishment or 
bodywork establishment license revoked during the three (3) year period immediately preceding 
the date of application; (v) if an applicant or controlling person had a massage establishment or 
bodywork establishment license denied within one (1) year preceding the date of application; (vi) 
if within three (3) years immediately preceding the date of the application, the license of any 
massage establishment or bodywork establishment was revoked that was located at the same 
physical address or within the same business complex; or (vii) if the applicant or a controlling 
person is not in compliance with any provision of this Chapter. 
(B) No license shall be issued if the applicant or controlling person was convicted during the ten 
(10)year period immediately preceding the date of the application of any offense: (i) prescribed 
by Arizona Revised Statutes, title 13, chapters 14, 32, 23, or 35.1; (ii) prescribed by Glendale 
City Code,  this chapter 22, chapter 25 or 26; or (iii) any offense committed outside this state or 
City that, if committed in this state or City, would constitute a violation of any offense prescribed 
by Arizona Revised Statutes, title 13, chapters 14, 32, 23, or 35.1, or  this chapter 22, chapter 25 
or 26 of the Glendale City Code. 
(C) No license shall be issued if the applicant or controlling person has any felony or 
misdemeanor charge pending in a court of competent jurisdiction having a reasonable 
relationship to the functions of a massage establishment or bodywork establishment. A renewal 
license may be issued if the licensee or controlling person has a felony or misdemeanor charge 
pending in a court of competent jurisdiction having a reasonable relationship to the functions of a 
massage establishment or bodywork establishment; however, the issuance of such renewal 
license shall not prevent the City from taking any action prescribed in this Chapter against the 
licensee should the licensee or controlling person be convicted of the pending charge. 
(D) A licensee shall permit representatives of the Police Department and Glendale City Code 
Compliance, and any other federal, state, county, or local agency in the performance of any 
function connected with the enforcement of any code, statute or regulation relating to human 
health, safety or welfare or structural safety, normally and regularly conducted by such agency, 
to inspect the premises of a massage establishment or bodywork establishment for the purpose of 
ensuring compliance with the law, at any time it is lawfully occupied or open for business. 
Personal effects of a client shall stay in the room within eyesight of the client or, at the client’s 
request, shall be placed in a locker to which the client has the key.  
(E) A licensee shall comply with the following requirements at all times: 
(1) A readable sign shall be permanently affixed to or immediately next to the main 
entrance of the massage establishment or bodywork establishment and shall identify the 
licensee’s trade name or business name as it appeared on the license application.

(2) Lighting of ten (10) foot candles, measured at a height of thirty (30) inches at the 
approximate center of the room or enclosure, shall be provided in each room or enclosure 
where services are performed on clients. 
(3) Ventilation shall be provided in accordance with title 4 of the Glendale City Code. 
(4) Adequate equipment shall be provided for disinfecting and sterilizing instruments 
used in administering or practicing massage therapy or bodywork. 
(5) Hot and cold running water, tempered by means of a mixing valve faucet. 
(6) Closed cabinets shall be provided and used for the storage of clean linens. 
(7) Notwithstanding any other requirement of this Chapter, a minimum of one (1) shower 
or tub shall be provided for any establishment offering any hydrotherapy services 
including whirlpool baths, saunas, steam baths, and herbal wraps. 
(8) Any pool or spa shall be issued a permit and inspected as required by  chapter 32 of 
the Glendale City Code or Maricopa County Code, as applicable. 
(9) All walls, ceilings, floors, showers, bathtubs, steam rooms, and all other physical 
facilities within the establishment must be in good repair and maintained in a clean and 
sanitary condition. Wet and dry heat rooms, steam or vapor rooms or cabinets, toilets and 
wash basins shall be thoroughly cleaned each day business is in operation. Shower 
compartments and bathtubs, where provided, shall be thoroughly cleaned after each use. 
(10) Clean and sanitary sheets and towels shall be provided for each client of the 
establishment. The head rest of each table shall be provided with a clean and sanitary 
covering for each client. 
(11) All wash basins within an establishment shall: (i) have hot and cold running water, 
tempered by means of a mixing valve faucet; (ii) provide sanitary towels placed in 
permanently installed dispensers or upon a permanently attached roll dispenser; and (iii) 
provide soap in a soap dispenser that is placed on or near the wash basin. A hand wash 
basin shall be provided in each treatment room providing hydrotherapy services, 
including whirlpool baths, saunas, steam baths and herbal wraps. 
(12) A massage establishment or bodywork establishment shall not have any entrance or 
exit way providing a direct passageway to any type of sleeping or living quarters. 
(13) A massage establishment or bodywork establishment must have a public entrance 
door, or a window made of glass or transparent material with an unobstructed line of 
sight connected to the sales transaction area of the massage establishment or bodywork 
establishment, unless the establishment has no doors or windows on the exterior of the 
building in which the massage establishment or bodywork establishment is located. The 
line of sight may not be obstructed by any means, including the use of furnishings, 
window dressing, plywood, paper, or other opaque materials. 
(a) The unobstructed line of sight must permit a view of and from the sales 
transaction area through all exterior windows and public entrance and exit doors 
located in the sales transaction area. 
(b) The unobstructed line of sight must, at a minimum, extend from four (4) feet 
above the ground to at least seven (7) feet above the ground. 
(c) Any substance or material in conjunction with glazing material (i.e. window 
tint) placed on a transparent door or window required under Section 22-9(E)(13) 
to be unobstructed must have a light transmission of more than thirty-three 
percent (33%) plus or minus three percent (3%) and a luminous reflectance no 
greater than thirty-five percent (35%) plus or minus three percent (3%).

(d) The requirements set forth in Section 22-9(E)(13) do not apply to doors and 
windows within a massage establishment or bodywork establishment adjoining 
rooms where massage therapy is performed. 
(e) A licensee does not have to meet the requirements of Section 22-9(E)(13) if 
the licensee: 
(i) Operates a massage establishment or bodywork establishment in which 
the licensee is the only massage therapist performing massage therapy or 
bodywork; and 
(ii) The massage establishment or bodywork establishment consists of 
only one (1) room, not including any shower/bathing or bathroom 
facilities, as demonstrated in the sketch or diagram required to be 
submitted to the Licensing Office pursuant to Section 22-5(22). 
(14) A massage establishment or bodywork establishment shall keep posted an 
unobscured multilanguage notice in the employee work area to be furnished by the City 
which outlines the crimes of sex trafficking (Arizona Revised Statute § 13-1307) and 
prostitution (Arizona Revised Statute § 13-3211) and provides contact information for the 
Police Department. 
(15) A massage establishment or bodywork establishment shall not offer any massage 
therapy or bodywork services on a table shower. 
(16) A massage establishment or bodywork establishment shall not advertise itself as a 
sexually oriented business as defined in  chapter 21.2 of the Glendale City Code. A 
massage establishment or bodywork establishment shall not advertise for services except 
those the massage or bodywork establishment are licensed to provide and per ARS 32-
4260. 
(17) A massage establishment or bodywork establishment shall not permit massage 
therapy or bodywork to be performed in any area that shares any wall with any part of a  
child care center. 
(F) The name of any person provided to the Licensing Office pursuant to Section 22-9(L) whose 
employment at the massage establishment or bodywork establishment has terminated shall be 
reported to the Licensing Office, on the form prescribed by the Licensing Office for that purpose, 
within ten (10) calendar days after termination. 
(G) An applicant and licensee shall be in compliance with  all fire, building and zoning codes of 
the Glendale City Code. 
(H) Any massage establishment or bodywork establishment application that is not in full 
compliance with this Chapter sixty (60) calendar days after initial filing of the application shall 
be denied, provided the Licensing Office may grant an additional period of up to ninety (90) 
calendar days upon written request of the applicant, prior to the expiration of the (60) sixty-day 
period, if applicant demonstrates the occurrence of circumstances that were beyond the 
applicant’s control or other, similar good cause. Nothing in this Section 22-9(H) shall be 
construed to prevent the Licensing Office from denying a license as soon as a legal basis exists 
to do so. 
(I) A licensee shall not operate under any name or conduct business under any designation not 
specified in such license and the application submitted for such license. 
(J) A licensee shall not conduct business at any location not specified on such license. 
(K) A licensee shall not implement changes in the services offered by a massage establishment 
or bodywork establishment, change the use or configuration of the premises of the massage

establishment or bodywork establishment, change the designated agent, or change the business 
hours of the massage establishment or bodywork establishment without providing written notice 
to the Licensing Office and receiving written approval from the Licensing Office of such change. 
(L) A licensee shall not employ a massage therapist whose true name and Arizona state-issued 
massage therapist license number has not previously been provided to the Licensing Office on 
the form prescribed by the Licensing Office for that purpose. 
(M) No massage establishment or bodywork establishment shall remain open for business, 
provide massage therapy or bodywork services, dispatch massage therapists or bodywork 
providers, or permit employees or independent contractors to work off the premises on behalf of 
the massage establishment or bodywork establishment at any time between the hours of 10:00 
P.M. to 6:00 A.M. Clients cannot be on the premises of the massage establishment or bodywork 
establishment after 10:30 P.M. All massage therapy and bodywork must be concluded by 10:00 
P.M., however other business activities related to the massage establishment or bodywork 
establishment may continue until 10:30 P.M. A massage establishment or bodywork 
establishment may only be open for business during hours that have been approved by the 
Licensing Office as required by this Chapter. No massage establishment shall open, remain open 
for business or provide massage services unless a licensed massage therapist is on the premises.  
No bodywork establishment shall open, remain open for business or provide bodywork services 
unless a bodywork practitioner is on the premises. 
(N) The ownership or control of the licensee shall not change during the term of the license such 
that a person, other than those listed on the application, would be deemed a controlling person 
for the licensee and either: (i) the new controlling person was not reported to the Licensing 
Office within ten (10) calendar days after he/she became a controlling person; or (ii) the new 
controlling person fails to meet the requirements that must be met by a controlling person as set 
forth in this Chapter. 
(O) The licensee must maintain in the records of the Licensing Office, the name of an individual 
as a designated agent. 
(P) No licensee shall knowingly permit, or negligently fail to take reasonable actions to prevent, 
criminal activity to occur in or on a massage establishment or bodywork establishment. 
(Q) Any person performing bodywork shall wear a tag displaying their name and any person 
performing massage therapy shall wear a tag displaying their name and massage therapy license 
number issued by the State of Arizona. 
 
22-10: PUBLIC NUISANCE 
Any massage establishment or bodywork establishment operated contrary to the provisions of 
this Chapter may be considered a public nuisance as defined in Arizona Revised Statute § 13-
2917. The City may, in addition to any criminal prosecution that may occur, initiate proceedings 
for abatement, removal or enjoinment of the business in any manner authorized by law. 
 
22-11: APPLICATIONS; ADDITIONAL REQUIREMENTS 
Every license shall be issued in accordance with applicable law, including Arizona Revised 
Statute § 41-1080. No license shall be issued to an individual if the individual does not present 
one or more of the documents listed in Arizona Revised Statute § 41-1080, indicating the 
individual’s presence in the United States is authorized under federal law and complies with the 
Arizona Legal Workers Act.

22-12: DISPLAY OF LICENSE; IDENTIFICATION; RETENTION AND INSPECTION 
OF RECORDS 
(A) A licensee shall post their license in a conspicuous place upon the business premises of the 
massage establishment or bodywork establishment in a location that is clearly visible to the 
general public upon entry into the business. Every on duty person to whom an Arizona state-
issued massage therapist license has been granted shall: (i) display the license or a clearly legible 
copy of the license in a conspicuous place upon the business premises in which they perform 
massage therapy that is clearly visible to the general public upon entry to the business; or (ii) 
maintain the license or a clearly legible copy of the license inside the massage establishment or 
bodywork establishment in a manner that allows for the license to be made readily available for 
inspection by the general public. The massage establishment or bodywork establishment licensee 
is responsible for ensuring all state-issued massage therapist licenses are properly displayed and 
current for any persons performing massage therapy on the premises of the massage 
establishment or bodywork establishment. 
(B) A licensee shall maintain on the business premises all the following records for each 
employee or independent contractor providing services from the day of first employment or 
contracting through a period of ninety (90) calendar days after the date of last employment or 
contracting:  
(1) For employees or independent contractors providing massage therapy, a copy of the 
state issued massage therapist license. 
(2) For all employees or independent contractors, a copy of a government issued 
identification document with photo of the massage therapist or bodywork provider. The 
copy of the government issued identification must clearly depict the photo of the 
individual and all information must be legible. 
(C) A licensee shall maintain on the licensed business premises a copy of the most recent sketch 
or diagram required to be submitted to the Licensing Office pursuant to Section 22-5(22). 
(D) A licensee or employee of a massage establishment or bodywork establishment shall make 
the records required to be maintained by Section 22-12 available for inspection upon demand by 
any law enforcement officer, code enforcement officer, or City regulatory license inspection 
official during any period of time that the establishment is open to the public or lawfully 
occupied.  
 
22-13: REQUIRED LOGS 
A licensee shall ensure a secure and confidential log, written clearly in English, is maintained at 
the massage establishment or bodywork establishment of all massage therapy or bodywork 
administered. the log shall contain the following information: date, time, service provider’s full 
name, home address, phone number, Arizona massage therapy license number (as applicable), 
and type of each massage therapy or bodywork administered. The log shall be updated prior to 
the therapy or bodywork being administered. The log shall be retained for a minimum of one (1) 
year following any massage therapy or bodywork. The log shall be subject to inspection upon 
request by an agent or representative of the City. The inspection of the log will occur at the 
Police Department or other mutually agreeable location. 
 
22-14: LOCATION 
A separate license shall be required for each massage establishment or bodywork establishment 
location in the City. A change of location of a massage establishment or bodywork establishment

shall be approved by the Licensing Office and will necessitate the issuance of a new license that 
will be issued to the licensee provided that the licensee is in compliance with all City ordinances 
and regulations, completes the appropriate location change application, and submits a fee in 
accordance with the Schedule of Fees and Charges.  
 
Notwithstanding any other provision of this Chapter, no massage establishment or bodywork 
establishment shall be operated or maintained at a location until approved by the Licensing 
Office and the establishment has a current unsuspended and unrevoked license with the correct 
name and address posted in a conspicuous place in the establishment as required in Section 22-
12. 
 
22-15: NON-TRANSFERABILITY OF LICENSE 
Licenses issued pursuant to this Chapter are non-transferable; upon the sale or transfer of a 
massage establishment or bodywork establishment from person to person, the establishment 
license shall become null and void. 
 
22-16: TERM OF LICENSE; LICENSE RENEWAL 
(A) Any license issued pursuant to this Chapter shall be valid for a term of one (1) year from the 
date of issuance. Any license issued pursuant to this Chapter, unless revoked, may be renewed by 
a licensee in accordance with this Chapter and such renewal shall be valid for a term of one (1) 
year. The completed renewal application must be submitted by the licensee no later than forty-
five (45) calendar days prior to the expiration of the license along with the applicable renewal fee 
as set forth in the Schedule of Fees and Charges. The Licensing Office is authorized to obtain 
necessary information to update the original license application and to determine whether the 
license should be renewed. 
(B) If a licensee fails to submit a complete renewal application with the applicable fee at least 
forty-five (45) calendar days prior to the expiration of the term of the license, the license shall 
expire at the end of the term of the license and will be deemed non-renewable. Licensees who 
fail to apply to renew their license, who wish to continue operating a massage establishment or 
bodywork establishment, must file a new application for license and may not operate a massage 
establishment or bodywork establishment until a new license has been issued. 
 
22-17: FEES 
All fees are nonrefundable, are not prorated, and are set forth in the Schedule of Fees and 
Charges.  
 
22-18: CRIMINAL VIOLATIONS 
(A) It is unlawful: 
(1) For any person to knowingly conduct or operate a massage establishment or 
bodywork establishment on the same business premises, as established under Section 22-
5(22), whereon is also conducted or operated a sexually oriented business , bar, cocktail 
lounge, photography studio, model studio, art studio, motion picture studio/theater, or 
telephone answering service.  
(2) For any person to fail or refuse to permit a lawful inspection authorized by this 
Chapter immediately upon request.

(3) For any person to conduct massage therapy or bodywork services behind a locked 
door. It is not a violation of Section 22-18(A)(3) for a licensee to perform massage 
therapy or bodywork services behind a locked door if the licensee either: 
(a) Utilizes a locking system approved in writing by the Police Department which 
provides the Police Department with the ability to unlock the doors during regular 
business hours of the massage establishment or bodywork establishment for the 
purpose of conducting a lawful inspection authorized by this Chapter. 
(b) Meets both of the following requirements: 
(i) Operates a massage establishment or bodywork establishment in which 
the licensee is the only person performing massage therapy or bodywork 
at the establishment; and 
(ii) The massage establishment or bodywork establishment consists of 
only one room, not including any shower/bathing or bathroom facilities, as 
demonstrated in the sketch or diagram required to be submitted to the 
Licensing Office pursuant to Section 22-5(22). 
(4) For any person to administer massage therapy or bodywork for a gratuity or 
compensation of any kind to a person whose genital organs or anus are not covered by 
opaque material. 
(5) For any person, while on the premises of a massage establishment or bodywork 
establishment, to knowingly provide or offer to provide any service: 
(a) In a manner or under circumstances intended to arouse, appeal to, or gratify 
sexual desires; 
(b) In such a manner that the person touches the private anatomical areas of the 
individual receiving the treatment; or 
(c) While the person providing the treatment is clothed in a manner that fails to 
cover his or her private anatomical areas with an opaque material.  
(6) For any person on the premises of a massage establishment or bodywork 
establishment to intentionally view a completely or partially disrobed client if the 
viewing is not related to treatment under current practice standards and is intended to 
appeal to the prurient interest of the person or client. 
(7) For any person, while on the premises of a massage establishment or bodywork
 
establishment, to knowingly ask or direct a person to: 
(a) Touch his or her own anus, genitals or breasts; or 
(b) Touch the anus, genitals, or breasts of any person on the premises; or 
(c) Expose his or her genitals, anus or breasts to any person on the premises with 
the intention of appealing to the prurient interest. 
(8) For any person, while on the premises of a massage establishment or bodywork 
establishment, to knowingly place any part of the body of a client in direct or indirect 
contact with the anus, genitals or breasts of any other person on the premises. 
(9) For any person to knowingly operate or maintain a massage establishment or 
bodywork establishment at a location that has not been licensed by the Licensing Office. 
(10) For any applicant for a license or renewal to fail to disclose all controlling persons 
on an application or, in the event the controlling person(s) changes, to fail to update said 
information with the Licensing Office. 
(11) For any person to knowingly use a massage establishment or bodywork 
establishment as living or sleeping quarters.

(12) For any person to practice or in any manner to claim to practice massage therapy 
without first obtaining and maintaining in effect a current, unrevoked and unsuspended 
massage therapist license as required by the Arizona Revised Statutes and this Chapter. 
(13) For any person to conduct or operate a massage establishment or bodywork 
establishment without first obtaining and maintaining in effect a current, unrevoked and 
unsuspended license as required by this Chapter. 
(14) For any person to knowingly employ any other person to offer massage therapy who 
does not hold a current, unrevoked and unsuspended massage therapy license issued by 
the State of Arizona. 
(15) For any person to offer bodywork or massage therapy in any room or space of the 
business that has not been specifically identified as a room or space available for those 
services on the sketch or diagram required to be submitted to the Licensing Office 
pursuant to Section 22-5(22). 
(16) For any person to offer bodywork or massage therapy in a room or space designated 
as leased, subleased or licensed for use by any other person on the sketch or diagram 
required to be submitted to the Licensing Office pursuant to Section 22-5(22).  
(17) For any person to provide massage therapy or bodywork services at any time 
between the hours of 10:00 P.M. to 6:00 A.M. at a massage establishment or bodywork 
establishment or at any location on behalf of a massage establishment or bodywork 
establishment. 
(18) For any person to photograph a massage establishment or bodywork establishment 
client while the client is on the premises of the establishment and located within any 
treatment room, restroom, locker room, or dressing room without the express, written 
permission of that client. For purposes of Section 22-18(A)(18) the word “photographed” 
shall mean the use of any electronic or mechanical device to record, reproduce or 
transmit an optical image. 
(19) A licensee shall not operate under any name or conduct business under any 
designation not specified in such license and the application submitted for such license. 
(B) Habitual Offender: 
(1) A person who commits a civil violation of this Chapter after previously having been 
found responsible for committing civil violations of this Chapter on three (3) separate 
dates within a thirty-six (36) month period, whether by admission, by payment of the 
fine, by default, or by judgment after hearing, shall be a habitual offender guilty of a class 
1 criminal misdemeanor. The Glendale City Prosecutor is authorized to file class 1 
criminal misdemeanor complaints in the Glendale City Court against habitual offenders. 
For purposes of calculating the thirty-six (36) month period, the dates of the commission 
of the offenses are the determining factor. 
(2) Upon conviction of a violation of this Section, the court may impose a sentence 
authorized by the laws of the State of Arizona for a class 1 misdemeanor, including 
incarceration not to exceed six (6) months in jail or a fine not to exceed $2,500, exclusive 
of penalty assessments prescribed by law, or both. The court shall order a person who has 
been convicted of a violation of this Section to pay a fine of not less than $500 for each 
count upon which a conviction has been obtained and be placed on probation for up to 36 
months. 
(C) Whenever in this Chapter any act is declared to be unlawful, any person convicted of such a 
violation shall be guilty of a class 1 misdemeanor and shall be punished by a fine not less than

$500 and not to exceed two thousand five hundred dollars ($2,500.00), by imprisonment not to 
exceed six (6) months, or by both fine and imprisonment. Each day any such violation continues 
shall constitute a separate offense. Revocation or suspension of a license shall not be a defense 
against prosecution. Every action or proceeding under this Chapter shall be commenced and 
prosecuted in accordance with the laws of the State of Arizona relating to criminal misdemeanors 
and the Arizona Rules of Criminal Procedure. 
 
22-19: CIVIL VIOLATIONS 
(A) A violation of any of the following Sections of this Chapter shall be a civil violation subject 
to the provisions of this Section 22-19: 
(1) Section 22-6 [manager, landlord and property owner person responsibility]; 
(2) Section 22-9(E)(1) [signage]; 
(3) Section 22-9(E)(2) [lighting]; 
(4) Section 22-9(E)(3) [ventilation]; 
(5) Section 22-9(E)(4) [disinfecting and sterilizing equipment]; 
(6) Section 22-9(E)(5) [hot and cold running water]; 
(7) Section 22-9(E)(6) [linen storage]; 
(8) Section 22-9(E)(7) [shower or tub requirement]; 
(9) Section 22-9(E)(8) [pool or spa permit]; 
(10) Section 22-9(E)(9) [repair and maintenance of facility]; 
(11) Section 22-9(E)(10) [clean and sanitary sheets, towels, and head rest covering]; 
(12) Section 22-9(E)(11) [wash basins]; 
(13) Section 22-9(E)(13) [unobstructed line of sight]; 
(14) Section 22-9(F) [employee information provided to Licensing Office]; 
(15) Section 22-9(L) [employment of licensed massage therapists]; 
(16) Section 22-9(P) [failure to take reasonable action to prevent criminal activity]; 
(17) Section 22-12 [display of license; identification; retention and inspection of records]; 
(18) Section 22-13 [massage therapy log]; or 
(19) Section 22-20(A)(2) [fails to pay required fee]. 
(B) Any responsible party, whether by admission, default, or after a hearing, found responsible 
for a civil violation of this Chapter, shall pay a civil sanction of: 
(1) $250 for the first violation in an eighteen (18) month period; 
(2) $500 for the second violation in an eighteen (18) month period; and 
(3) $750 for the third violation and each subsequent violation in an eighteen (18) month 
period. 
(4) In applying the eighteen (18) month provision set forth in Section 22-19(B), the date 
of the commission of the offense shall be the determining factor. 
(C) Each day in which a civil violation set forth in Section 22-19 continues shall constitute a 
separate civil offense. 
(D) A civil action for violations of this Chapter may be commenced by issuance of a citation by 
any police officer, code enforcement officer, or City employee designated by the City Manager. 
The citation will be substantially in the form established by the City Manager or designee. The 
citation shall be served pursuant to the Arizona Rules of Civil Procedure. 
1) The citation shall advise the responsible party of the violation(s) committed, either by 
written description of the violations or by designation of the Glendale City Code section 
violated. The citation shall direct the responsible party to, within ten (10) calendar days

of the issuance of the citation, pay the civil sanction or request a hearing before the 
Hearing Officer. 
(2) The Hearing Officer may permit amendments to the citation to correct a technical 
defect made in good faith. 
(E) If the responsible party pays the civil sanction, either in person or by mailing payment to the 
City, the allegations in the citation shall be deemed admitted and such person shall be deemed 
responsible for having committed the offense(s) described in the citation. If a responsible party 
served with a civil citation fails to pay the civil sanction, request a hearing, or the request for a 
hearing is denied in accordance with Section 22-19(F), the violation in the civil citation shall be 
deemed admitted and the civil sanction may be collected as any other civil judgment, fine or fee 
due and payable to the City. 
(F) Upon receipt of a citation for a civil sanction, a person may request a hearing. The request for 
hearing must meet the following requirements: (i) the request must be mailed to the Budget and 
Finance Director and be postmarked no later than ten (10) calendar days after the issuance of the 
citation; and (ii) the request must set forth the grounds upon which the person is appealing the 
citation. Failure to meet the aforementioned requirements shall entitle the Budget and Finance 
Director to deny the request for hearing. 
(G) All proceedings before a Hearing Officer shall be informal and without a jury, except that 
testimony shall be given under oath or affirmation. The technical rules of evidence do not apply, 
except for statutory provisions relating to privileged communications. If the allegations in the 
citation are denied, the City is required to prove violations of this Chapter by a preponderance of 
the evidence. No prehearing discovery shall be permitted, unless the Hearing Officer determines 
good cause exists otherwise. The Hearing Officer is authorized to make such orders as may be 
necessary or appropriate to fairly and efficiently determine the truth and decide the case at hand. 
(H) If the City or responsible party is aggrieved by a decision of a Hearing Officer, the aggrieved 
party may file a complaint of special action in Superior Court to review the Hearing Officer’s 
decision at any time within thirty (30) calendar days after a final decision of the Hearing Officer 
has been rendered. Failure to bring the action within thirty (30) calendar days, or such other time 
as is agreed upon in writing by the City and the responsible party, shall constitute a waiver of 
any right to judicial review. 
 
22-20: DENIAL, SUSPENSION, REVOCATION, NONRENEWAL OF LICENSE 
(A) In addition to any penalties set forth in this Chapter, an application for a license may be 
denied for any of the following reasons: 
(1) Applicant submits an application with falsified information. 
(2) Applicant fails to pay the required fee in accordance with the Schedule of Fees and 
Charges.  
(3) Applicant or a controlling person for the applicant was determined by the City to be 
guilty of a felony offense having a reasonable relationship to the functions of a massage 
establishment, massage therapist, or bodywork establishment during the ten (10) year 
period immediately preceding the date of application. 
(4) Applicant or a controlling person for the applicant was determined by the City to be 
guilty of untrue, fraudulent, misleading, or deceptive advertising during the ten (10) year 
period immediately preceding the date of application. 
(5) Applicant or a controlling person for the applicant was engaged in the business of a 
massage therapist or person performing bodywork under a false or assumed name or was

found to be impersonating another therapist, or person performing bodywork of a like or 
different name during the ten (10) year period immediately preceding application. 
(6) Applicant or a controlling person for the applicant is currently in violation of this 
Chapter. Section 22-20(A)(6) shall apply regardless of the location at which the violation 
occurred. 
(7) Any grounds for denial set forth in Section 22-9. 
(8) Applicant failed to meet a requirement set forth in this Chapter or state law for the 
issuance of a license by the City. 
(B) In addition to any penalties set forth in this Chapter, a license renewal application may be 
denied for any of the following reasons: 
(1) For any of the grounds for denial set forth in Section 22-20(A). 
(2) Applicant failed to submit the renewal application within the time frames prescribed 
by Section 22-16. 
(3) If a licensee, controlling person or employee of a massage establishment or bodywork 
establishment has had any criminal violations of this chapter involving the massage 
establishment or bodywork establishment during the current calendar year, such renewal 
shall be reviewed for denial.  
(C) In addition to any penalties set forth in this Chapter, a license shall be suspended if during 
the term of the license: 
(1) Licensee or a controlling person for the licensee is cited, charged, convicted or 
determined to be in violation by the City of a felony or misdemeanor criminal offense: 
(a) Involving fraud in conducting the business of a massage establishment or 
bodywork establishment, or of fraud or deceit in obtaining the license; 
(b) Involving prostitution, indecent exposure, or pornography; 
(c) Involving untrue, fraudulent, misleading, or deceptive advertising; or 
(d) Having a reasonable relationship to the functions of a massage establishment, 
massage, or bodywork establishment. 
(2) The application upon which the license was awarded was found to contain false or 
misleading information, or the applicant failed to meet any of the requirements for the 
issuance of a license set forth in Schedule of Fees and Charges.  
(3) Licensee or a controlling person for the licensee knows or should have known that 
prostitution, indecent exposure, or pornographic acts are occurring or have occurred in 
the operation of the licensed massage establishment or bodywork establishment. 
(4) The licensee ceased to use the license for the purposes of offering massage therapy or 
bodywork. The failure to offer massage therapy or bodywork at a licensed establishment 
for thirty (30) consecutive calendar days shall create a rebuttable presumption that the 
licensee has ceased to use the license for purposes of offering massage therapy or 
bodywork. 
(5) If the licensee or a  controlling person, employee, agent, representative or independent 
contractor of the licensee is determined by the City to be guilty of an offense having 
occurred on the premises of any massage establishment or bodywork establishment: 
(a) Prescribed by chapters 14 (Sexual Offenses), 32 (Prostitution), and 35.1 
(Sexual Exploitation of Children) of the Arizona Criminal Code (title 13, Arizona 
Revised Statutes); 
(b) Prescribed by Glendale City Code, chapter 22, 25, or 26; or

(c) Outside this state or City that, if committed in this state or City, would 
constitute a violation of any offense prescribed by chapters 14, 23, 32, or 35.1 of 
title 13 of the Arizona Criminal Code or title 6 of the Glendale City Code. 
(6) Licensee or a controlling person for the licensee is found to be a responsible party for 
a civil violation set forth in Section 22-19 through a hearing, default, or admittance. 
(7) The penalty for a suspension under Section 22-20(C) shall be: 
(a) For the first suspension of a license during an eighteen (18) month period, the 
license will be suspended up to fourteen (14) calendar days. 
(b) For the second suspension of a license during an eighteen (18) month period, 
the license will be suspended a minimum of fifteen (15) calendar days up to a 
maximum of thirty (30) calendar days. 
(c) For the third suspension of a license during an eighteen (18) month period, the 
license shall be revoked in accordance with Section 22-20(D). 
(D) In addition to any penalty for a violation set forth in this Chapter, a license shall be revoked 
if the license was suspended in accordance with this Chapter on three (3) or more occasions 
during an eighteen (18) month period, or if any person is convicted of a criminal offense 
involving human trafficking or organized crime that was committed at or related to the massage 
establishment or bodywork establishment. 
(E) Pursuant to Section 22-2, the  Tax and License Manager or his/her designee has the authority 
to issue, renew, deny, suspend, or revoke licenses in accordance with this Chapter. Any party 
aggrieved by a decision of the Tax and License Manager, or his/her designee, may appeal the 
decision by requesting a hearing within ten (10) days of receipt of notice of the  Tax and License 
Manager or his/her designee. 
(1) The request for hearing must meet the following requirements: (i) the request must be 
mailed to the Budget and Finance Director and be postmarked no later than ten (10) 
calendar days after the issuance of the notice of the decision of the Tax and License 
Manager or his/her designee; and (ii) the request must set forth the grounds upon which 
the person is appealing the decision. Failure to meet the aforementioned requirements 
shall entitle the Budget and Finance Director to deny the request for hearing. 
(2) Any appeal hearing shall be subject to the rules set forth in Section 22-19(G). Any 
request for judicial review of a Hearing Officer’s decision shall be subject to the rules set 
forth in Section 22-19(H). 
(3) The filing of an appeal will suspend the decision of the Tax and License Manager or 
his/her designee, or the Licensing Office until such time as the Hearing Officer has 
rendered their decision. 
(4) Unless timely appealed, the suspension or revocation is effective ten (10) calendar 
days after the date on the notice. 
 
22-21: EXEMPTIONS 
The provisions of this Chapter shall not apply to: 
(1) Establishments whose employees are licensed pursuant to the laws of the State of Arizona to 
practice in the medical field or practice acupuncture, or that provide instruction in the medical 
field or acupuncture at an accredited school. 
(2) Establishments whose employees are acting as trainers for any bona fide amateur, 
semiprofessional, or professional athletic team or athlete.

(3) Establishments whose employees are authorized by the laws of this state as barbers, 
cosmetologists, or aestheticians provided their activity is limited to the scope of their barber, 
cosmetology, or aesthetician license. 
(4) Establishments whose employees are providing colon irrigation only. 
(5) Businesses that are operating solely as a school approved by the Arizona State Board of 
Massage Therapy or cosmetology. 
(6)  massage establishment license is not required for a mobile massage unit, if the mobile 
massage unit is parked on private property and the massage therapy is not offered or given to the 
general public. The director shall not issue a license to any person to operate a mobile massage 
unit on a city street or city property. However, the city may authorize a mobile massage unit in 
conjunction with a special event. 
 
22-22: LICENSES; CUMULATIVE REGULATION 
(A) The licenses required in this Chapter are in addition to any business or transaction privilege 
tax license required by the Glendale City Code or applicable law. 
(B) A state issued massage therapist license does not authorize one to operate a massage 
establishment or bodywork establishment in the City without first obtaining a license pursuant to 
this Chapter where applicable.  
(C) An applicant for a massage establishment license need not have a massage therapist license. 
However, a massage establishment shall employ only Arizona state-licensed massage therapists 
to perform massage therapy. 
 
 
SECTION 2: EFFECTIVE DATE. The effective date of this Ordinance shall be thirty days 
following adoption by the Glendale City Council. 
 
SECTION 3: DELAY APPLICABILITY AND ENFORCEMENT FOR BODYWORK 
ESTABLISHMENTS. In order to allow bodywork establishments additional time to obtain 
licenses and comply with this ordinance, the provisions of this ordinance pertaining to bodywork 
establishments shall become applicable and enforceable as of January 1, 2023; all other 
provisions of this ordinance shall be applicable and enforceable as of the effective date of this 
Ordinance as set forth in Section 3 above. 
 
SECTION 4: GRANDFATHERED EXEMPTION. Any massage establishment or bodywork 
establishment that is in violation of 22-9(E)(17) on the date this Ordinance became effective 
shall be exempt from the requirements of 22-9(E)(17) so long as the establishment remains at the 
same location. 
 
SECTION 5: MATURED RIGHTS AND DUTIES, PENALTIES OR PROCEEDINGS. This 
Ordinance 
does not affect the rights and duties that matured, penalties that were incurred, or proceedings 
that were begun before the effective date of this Ordinance. 
 
SECTION 6: SEVERABILITY. If any section, subsection, sentence, clause, phrase, or portion of 
this Ordinance or any part of the material adopted herein by reference is for any reason held to be 
invalid or unconstitutional by the decision of a court of competent jurisdiction, such decision

shall not affect the validity of the remaining portions thereof. 
 
  
PASSED, ADOPTED AND APPROVED by the Mayor and Council of the City of 
Glendale, Maricopa County, Arizona, this 23rd day of August, 2022. 
 
 
_________________________             
Mayor Jerry P. Weiers 
ATTEST: 
 
     _________________________          
Julie K. Bower, City Clerk        (SEAL) 
 
 
APPROVED AS TO FORM: 
 
_________________________              
Michael D. Bailey, City Attorney 
 
 
REVIEWED BY: 
 
_________________________              
Kevin R. Phelps, City Manager