Agreement - Axon 1st Amendment to C19-0609
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First Amendment to Master Services
and Purchasing Agreement
Page 1 of 12
This First Amendment (“Amendment”) is between Axon Enterprise, Inc. (f/k/a Taser International, Inc.), a
Delaware corporation (“Axon”), and Glendale Police Department (“Agency”). This Amendment is effective
as of the last signature date on this Amendment (“Effective Date”). Axon and Agency are each a “Party”
and collectively “Parties”.
Axon and Agency are parties to a Master Services and Purchasing Agreement C19-0609 dated June 27,
2019 (“Agreement”).
The Parties wish to incorporate further changes into the Agreement in order to expand the scope of offered
products.
The Parties therefore agree as follows:
The attached documents are hereby incorporated into the Agreement:
D Axon Customer Experience Improvement Program Appendix
E Axon Fleet Appendix
F Axon Respond Appendix
G Add-on Services Appendix
H Axon Auto-Transcribe Appendix
I
Axon Virtual Reality Content Terms of Use
J Axon Channel Services Appendix
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All other terms and conditions of the Agreement shall remain unchanged and in full force and effect.
Each representative identified below declares that the representative is authorized to execute this
Amendment as of the date of signature.
Axon Enterprise, Inc.
City of Glendale, Arizona
Signature:
Signature:
Name:
Name: Kevin R. Phelps
Title:
Title:
City Manager
Date:
Date:
ATTEST:
__________________________________
Julie K. Bower
City Clerk
APPROVED AS TO FORM:
Michael D. Bailey
City Attorney
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First Amendment to Master Services
and Purchasing Agreement
Page 2 of 12
Axon Customer Experience Improvement Program Appendix
1
Axon Customer Experience Improvement Program (ACEIP). The ACEIP is designed to
accelerate Axon’s development of technology, such as building and supporting automated features,
to ultimately increase safety within communities and drive efficiency in public safety. To this end,
subject to the limitations on Axon as described below, Axon, where allowed by law, may make
limited use of Agency Content from all of its customers, to provide, develop, improve, and support
current and future Axon products (collectively, “ACEIP Purposes”). However, at all times, Axon
will comply with its obligations pursuant to the Axon Cloud Services Terms of Use Appendix to
maintain a comprehensive data security program (including compliance with the CJIS Security
Policy for Criminal Justice Information), privacy program, and data governance policy, including
high industry standards of de-identifying Personal Data, to enforce its security and privacy
obligations for the ACEIP. ACEIP has 2 tiers of participation, Tier 1 and Tier 2. By default, Agency
will be a participant in ACEIP Tier 1. If Agency does not want to participate in ACEIP Tier 1, Agency
can revoke its consent at any time. If Agency wants to participate in Tier 2, as detailed below,
Agency can check the ACEIP Tier 2 box below. If Agency does not want to participate in ACEIP
Tier 2, Agency should leave box unchecked. At any time, Agency may revoke its consent to ACEIP
Tier 1, Tier 2, or both Tiers.
1.1
ACEIP Tier 1.
1.1.1.
When Axon uses Agency Content for the ACEIP Purposes, Axon will extract
from Agency Content and may store separately copies of certain segments or
elements of the Agency Content (collectively, “ACEIP Content”). When
extracting ACEIP Content, Axon will use commercially reasonable efforts to
aggregate, transform or de-identify Agency Content so that the extracted
ACEIP Content is no longer reasonably capable of being associated with, or
could reasonably be linked directly or indirectly to a particular individual
(“Privacy Preserving Technique(s)”). For illustrative purposes, some
examples are described in footnote 11. For clarity, ACEIP Content will still be
linked indirectly, with an attribution, to the Agency from which it was extracted.
This attribution will be stored separately from the data itself, but is necessary
for and will be solely used to enable Axon to identify and delete all ACEIP
Content upon Agency request. Once de-identified, ACEIP Content may then be
further modified, analyzed, and used to create derivative works. At any time,
Agency may revoke the consent granted herein to Axon to access and use
Agency Content for ACEIP Purposes. Within 30 days of receiving the Agency’s
request, Axon will no longer access or use Agency Content for ACEIP Purposes
and will delete any and all ACEIP Content. Axon will also delete any derivative
works which may reasonably be capable of being associated with, or could
reasonably be linked directly or indirectly to Agency. In addition, if Axon uses
Agency Content for the ACEIP Purposes, upon request, Axon will make
available to Agency a list of the specific type of Agency Content being used to
generate ACEIP Content, the purpose of such use, and the retention, privacy
1 For example; (a) when extracting specific text to improve automated transcription capabilities, text that could be used
to directly identify a particular individual would not be extracted, and extracted text would be disassociated from
identifying metadata of any speakers, and the extracted text would be split into individual words and aggregated with
other data sources (including publicly available data) to remove any reasonable ability to link any specific text directly
or indirectly back to a particular individual; (b) when extracting license plate data to improve Automated License Plate
Recognition (ALPR) capabilities, individual license plate characters would be extracted and disassociated from each
other so a complete plate could not be reconstituted, and all association to other elements of the source video, such
as the vehicle, location, time, and the surrounding environment would also be removed; (c) when extracting audio of
potential acoustic events (such as glass breaking or gun shots), very short segments (<1 second) of audio that only
contains the likely acoustic events would be extracted and all human utterances would be removed.
First Amendment to Master Services
and Purchasing Agreement
Page 3 of 12
preserving extraction technique, and relevant data protection practices
applicable to the Agency Content or ACEIP Content (“Use Case”). From time
to time, Axon may develop and deploy new Use Cases. At least 30 days prior
to authorizing the deployment of any new Use Case, Axon will provide Agency
notice (by updating the list of Use Case at https://www.axon.com/aceip and
providing Agency with a mechanism to obtain notice of that update or another
commercially reasonable method to Agency designated contact) (“New Use
Case”).
1.1.2.
Expiration of ACEIP Tier 1. Agency consent granted herein, will expire upon
termination of the Agreement. In accordance with section 1.1.1, within 30 days
of receiving the Agency’s request, Axon will no longer access or use Agency
Content for ACEIP Purposes and will delete ACEIP Content. Axon will also
delete any derivative works which may reasonably be capable of being
associated with, or could reasonably be linked directly or indirectly to Agency.
1.2
ACEIP Tier 2. In addition to ACEIP Tier 1, if Agency wants to help further improve Axon’s
services, Agency may choose to participate in Tier 2 of the ACEIP. ACEIP Tier 2, grants
Axon certain additional rights to use Agency Content, in addition to those set forth in Tier
1 above, without the guaranteed deployment of a Privacy Preserving Technique to enable
product development, improvement, and support that cannot be accomplished with
aggregated, transformed or de-identified data.
տCheck this box if Agency wants to help further improve Axon’s services by participating
in ACEIP Tier 2 in addition to Tier 1. By checking this box, Agency hereby agrees to the
Axon Customer Experience Improvement Program Tier 2 Terms of Service, available at
https://www.axon.com/sales-terms-and-conditions and incorporated herein by reference.
First Amendment to Master Services
and Purchasing Agreement
Page 4 of 12
Axon Fleet Appendix
1
Agency Responsibilities. Agency must ensure its infrastructure and vehicles adhere to the
minimum requirements to operate Axon Fleet 2 or Axon Fleet 3 (collectively, “Axon Fleet”) as
established by Axon during the qualifier call and on-site assessment at Agency and in any technical
qualifying questions. If Agency’s representations are inaccurate, the Quote is subject to change.
2
Cradlepoint. If Agency purchases Cradlepoint Enterprise Cloud Manager, Agency will comply with
Cradlepoint’s end user license agreement. The term of the Cradlepoint license may differ from the
Axon Evidence Subscription. If Agency requires Cradlepoint support, Agency will contact
Cradlepoint directly.
3
Third-party Installer. Axon will not be liable for the failure of Axon Fleet hardware to operate per
specifications if such failure results from installation not performed by, or as directed by Axon.
4
Wireless Offload Server.
4.1
License Grant. Axon grants Agency a non-exclusive, royalty-free, worldwide, perpetual
license to use Wireless Offload Server (“WOS”). “Use” means storing, loading, installing,
or executing WOS solely for data communication with Axon Devices for the number of
licenses purchased. The WOS term begins upon the start of the Axon Evidence
Subscription.
4.2
Restrictions. Agency may not: (a) modify, alter, tamper with, repair, or create derivative
works of WOS; (b) reverse engineer, disassemble, or decompile WOS, apply any process
to derive the source code of WOS, or allow others to do so; (c) access or use WOS to avoid
incurring fees or exceeding usage limits; (d) copy WOS in whole or part; (e) use trade
secret information contained in WOS; (f) resell, rent, loan or sublicense WOS; (g) access
WOS to build a competitive device or service or copy any features, functions or graphics
of WOS; or (h) remove, alter or obscure any confidentiality or proprietary rights notices
(including copyright and trademark notices) of Axon or Axon’s licensors on or within WOS.
4.3
Updates. If Agency purchases WOS maintenance, Axon will make updates and error
corrections to WOS (“WOS Updates”) available electronically via the Internet or media as
determined by Axon. Agency is responsible for establishing and maintaining adequate
Internet access to receive WOS Updates and maintaining computer equipment necessary
for use of WOS. The Quote will detail the maintenance term.
4.4
WOS Support. Upon request by Axon, Agency will provide Axon with access to Agency’s
store and forward servers solely for troubleshooting and maintenance.
5
Axon Vehicle Software.
5.1
License Grant. Axon grants Agency a non-exclusive, royalty-free, worldwide, perpetual
license to use ViewXL or Dashboard (collectively, “Axon Vehicle Software”.) “Use” means
storing, loading, installing, or executing Axon Vehicle Software solely for data
communication with Axon Devices. The Axon Vehicle Software term begins upon the start
of the Axon Evidence Subscription.
5.2
Restrictions. Agency may not: (a) modify, alter, tamper with, repair, or create derivative
works of Axon Vehicle Software; (b) reverse engineer, disassemble, or decompile Axon
Vehicle Software, apply any process to derive the source code of Axon Vehicle Software,
or allow others to do so; (c) access or use Axon Vehicle Software to avoid incurring fees
or exceeding usage limits; (d) copy Axon Vehicle Software in whole or part; (e) use trade
First Amendment to Master Services
and Purchasing Agreement
Page 5 of 12
secret information contained in Axon Vehicle Software; (f) resell, rent, loan or sublicense
Axon Vehicle Software; (g) access Axon Vehicle Software to build a competitive device or
service or copy any features, functions or graphics of Axon Vehicle Software; or (h)
remove, alter or obscure any confidentiality or proprietary rights notices (including copyright
and trademark notices) of Axon or Axon’s licensors on or within Axon Vehicle Software.
6
Axon Fleet Upgrade. If Agency has no outstanding payment obligations and has purchased the
“Fleet Technology Assurance Plan” (Fleet TAP), Axon will provide Agency with the same or like
model of Fleet hardware (“Fleet Upgrade”) as schedule on the Quote.
If Agency would like to change models for the Axon Fleet Upgrade, Agency must pay the difference
between the MSRP for the offered Axon Fleet Upgrade and the MSRP for the model desired. The
MSRP is the MSRP in effect at the time of the upgrade. Agency is responsible for the removal of
previously installed hardware and installation of the Axon Fleet Upgrade.
Within 30 days of receiving the Axon Fleet Upgrade, Agency must return the original Axon Devices
to Axon or destroy the Axon Devices and provide a certificate of destruction to Axon, including
serial numbers of the destroyed Axon Devices. If Agency does not destroy or return the Axon
Devices to Axon, Axon will deactivate the serial numbers for the Axon Devices received by Agency.
7
Privacy. Axon will not disclose Agency Content or any information about Agency except as
compelled by a court or administrative body or required by any law or regulation. Axon will give
notice if any disclosure request is received for Agency Content, so Agency may file an objection
with the court or administrative body.
8
Axon Fleet Termination. Axon may terminate Agency’s Fleet subscription for non-payment. Upon
any termination:
8.1
Axon Fleet subscription coverage terminates, and no refunds will be given.
8.2
Axon will not and has no obligation to provide the Axon Fleet Upgrade.
8.3
Agency will be responsible for payment of any missed payments due to the termination
before being allowed to purchase any future Fleet TAP.
First Amendment to Master Services
and Purchasing Agreement
Page 6 of 12
Axon Respond Appendix
This Axon Respond Appendix applies to both Axon Respond and Axon Respond Plus.
1
Axon Respond Subscription Term. If Agency purchases Axon Respond as part of a bundled
offering, the Axon Respond subscription begins on the later of the (1) start date of that bundled
offering, or (2) date Axon provisions Axon Respond to Agency.
If Agency purchases Axon Respond as a standalone, the Axon Respond subscription begins the
later of the (1) date Axon provisions Axon Respond to Agency, or (2) first day of the month following
the Effective Date.
The Axon Respond subscription term will end upon the completion of the Axon Evidence
Subscription associated with Axon Respond.
2
Scope of Axon Respond. The scope of Axon Respond is to assist Agency with real-time
situational awareness during critical incidents to improve officer safety, effectiveness, and
awareness. In the event Agency uses Axon Respond outside this scope, Axon may initiate good-
faith discussions with Agency on upgrading Agency’s Axon Respond to better meet Agency’s
needs.
3
Axon Body 3 LTE Requirements. Axon Respond is only available and usable with an LTE
enabled body-worn camera. Axon is not liable if Agency utilizes the LTE device outside of the
coverage area or if the LTE carrier is unavailable. LTE coverage is only available in the United
States, including any U.S. territories. Axon may utilize a carrier of Axon’s choice to provide LTE
service. Axon may change LTE carriers during the Term without Agency’s consent.
4
Axon Fleet 3 LTE Requirements. Axon Respond is only available and usable with a Fleet 3
system configured with LTE modem and service. Agency is responsible for providing LTE service
for the modem. Coverage and availability of LTE service is subject to Agency’s LTE carrier.
5
Axon Respond Service Limitations. Agency acknowledges that LTE service is made available
only within the operating range of the networks. Service may be temporarily refused, interrupted,
or limited because of: (a) facilities limitations; (b) transmission limitations caused by atmospheric,
terrain, other natural or artificial conditions adversely affecting transmission, weak batteries, system
overcapacity, movement outside a service area or gaps in coverage in a service area and other
causes reasonably outside of the carrier’s control such as intentional or negligent acts of third
parties that damage or impair the network or disrupt service; or (c) equipment modifications,
upgrades, relocations, repairs, and other similar activities necessary for the proper or improved
operation of service.
With regard to Axon Body 3, Partner networks are made available as-is and the carrier makes no
warranties or representations as to the availability or quality of roaming service provided by carrier
partners, and the carrier will not be liable in any capacity for any errors, outages, or failures of
carrier partner networks. Agency expressly understands and agrees that it has no contractual
relationship whatsoever with the underlying wireless service provider or its affiliates or contractors
and Agency is not a third-party beneficiary of any agreement between Axon and the underlying
carrier.
6
Termination. Upon termination of this Agreement, or if Agency stops paying for Axon Respond or
First Amendment to Master Services
and Purchasing Agreement
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bundles that include Axon Respond, Axon will end Aware services, including any Axon-provided
LTE service.
First Amendment to Master Services
and Purchasing Agreement
Page 8 of 12
Add-on Services Appendix
This Appendix applies to Axon Citizen for Communities, Axon Redaction Assistant, and Axon
Performance.
1
Subscription Term. If Agency purchases Axon Citizen for Communities, Axon Redaction
Assistant, or Axon Performance as part of OSP 7, the subscription begins on the later of the (1)
start date of the OSP 7 Term, or (2) date Axon provisions Axon Citizen for Communities, Axon
Redaction Assistant, or Axon Performance to Agency.
If Agency purchases Axon Citizen for Communities, Axon Redaction Assistant, or Axon
Performance as a standalone, the subscription begins the later of the (1) date Axon provisions
Axon Citizen for Communities, Axon Redaction Assistant, or Axon Performance to Agency, or (2)
first day of the month following the Effective Date.
The subscription term will end upon the completion of the Axon Evidence Subscription associated
with the add-on.
2
Axon Citizen Storage. For Axon Citizen, Agency may store an unlimited amount of data submitted
through the public portal (“Portal Content”), within Agency’s Axon Evidence instance. The post-
termination provisions outlined in the Axon Cloud Services Terms of Use Appendix also apply to
Portal Content.
3
Performance Auto-Tagging Data. In order to provide some features of Axon Performance to
Agency, Axon will need to store call for service data from Agency’s CAD or RMS.
First Amendment to Master Services
and Purchasing Agreement
Page 9 of 12
Axon Auto-Transcribe Appendix
This Appendix applies to Axon Auto-Transcribe.
1) Subscription Term. If Agency purchases Axon Auto-Transcribe as part of a bundle or Axon
Cloud Services subscription, the subscription begins on the later of the (1) start date of the bundle
or Axon Cloud Services license term, or (2) date Axon provisions Axon Auto-Transcribe to
Agency. If Agency purchases Axon Auto-Transcribe minutes as a standalone, the subscription
begins on the date Axon provisions Axon Auto-Transcribe to Agency.
Axon Auto-Transcribe minutes expire one year after being provisioned to Agency by Axon.
If Agency cancels Auto-Transcribe services, any amounts owed by the Parties will be based on
the amount of time passed under the annual subscription, rather than on the number of minutes
used, regardless of usage.
2) Auto-Transcribe A-La-Carte Minutes. Upon Axon granting Agency a set number of minutes,
Agency may utilize Axon Auto-Transcribe, subject to the number of minutes allowed on the
Quote. Agency will not have the ability to roll over unused minutes to future Auto-Transcribe
terms. Axon may charge Agency additional fees for exceeding the number of purchased minutes.
3) Axon Auto-Transcribe On-Demand. Upon Axon granting Agency an On-Demand subscription
to Axon Auto-Transcribe, Agency may utilize Axon Auto-Transcribe with no limit on the number of
minutes. The scope of Axon Auto-Transcribe On-Demand is to assist Agency with reviewing and
transcribing individual evidence items. In the event Agency uses Axon Auto-Transcribe On-
Demand outside this scope, Axon may initiate good-faith discussions with Agency on upgrading
Agency’s Axon Auto-Transcribe On-Demand to better meet Agency’s needs.
4) Warranty. Axon does not warrant the accuracy of Axon Auto-Transcribe.
First Amendment to Master Services
and Purchasing Agreement
Page 10 of 12
Axon Virtual Reality Content Terms of Use Appendix
1
Term. The Quote will detail the duration of the Virtual Reality Content license.
2
Headsets. Agency may purchase additional virtual reality headsets from Axon. In the event Agency
decides to purchase additional virtual reality headsets for use with Axon’s Virtual Reality Content,
Agency must purchase those headsets from Axon.
3
License Restrictions. All licenses will immediately terminate if Agency does not comply with any
term of this Agreement. If Agency utilizes more users than stated in this Agreement, Agency must
purchase additional Virtual Reality Content licenses from Axon. Agency may not use Virtual Reality
Content for any purpose other than as expressly permitted by this Agreement. Agency may not:
3.1
modify, tamper with, repair, or otherwise create derivative works of Virtual Reality Content;
3.2
reverse engineer, disassemble, or decompile Virtual Reality Content or apply any process
to derive the source code of Virtual Reality Content, or allow others to do the same;
3.3
copy Virtual Reality Content in whole or part, except as expressly permitted in this
Agreement;
3.4
use trade secret information contained in Virtual Reality Content;
3.5
resell, rent, loan or sublicense Virtual Reality Content;
3.6
access Virtual Reality Content to build a competitive device or service or copy any features,
functions, or graphics of Virtual Reality Content; or
3.7
remove, alter, or obscure any confidentiality or proprietary rights notices (including
copyright and trademark notices) of Axon or Axon’s licensors on or within Virtual Reality
Content or any copies of Virtual Reality Content.
4
Termination. Axon may terminate Agency’s license immediately for Agency’s failure to comply with
any of the terms in this Agreement.
First Amendment to Master Services
and Purchasing Agreement
Page 11 of 12
Axon Channel Services Appendix
1
Definitions.
“Axon Digital Evidence Management System” means Axon Evidence or Axon Commander, as
specified in the attached Channel Services Statement of Work.
“Active Channel” means a third-party system that is continuously communicating with an Axon
Digital Evidence Management System.
“Inactive Channel” means a third-party system that will have a one-time communication to an Axon
Digital Evidence Management System.
2
Scope. Agency currently has a third-party system or data repository from which Agency desires to
share data with Axon Digital Evidence Management. Axon will facilitate the transfer of Agency’s
third-party data into an Axon Digital Evidence Management System or the transfer of Agency data
out of an Axon Digital Evidence Management System as defined in the Channel Services
Statement of Work (“Channel Services SOW”). Channel Services will not delete any Agency
Content. Agency is responsible for verifying all necessary data is migrated correctly and retained
per Agency policy.
3
Purpose and Use. Agency is responsible for verifying Agency has the right to share data from and
provide access to third-party system as it relates to the Services described in this Appendix and the
Channel Services SOW. For Active Channels, Agency is responsible for any changes to a third-
party system that may affect the functionality of the channel service. Any additional work required
for the continuation of the Service may require additional fees. An Axon Field Engineer may require
access to Agency’s network and systems to perform the Services described in the Channel Services
SOW. Agency is responsible for facilitating this access per all laws and policies applicable to Agency.
4
Project Management. Axon will assign a Project Manager to work closely with Agency’s project
manager and project team members and will be responsible for completing the tasks required to
meet all contract deliverables on time and budget.
5
Warranty. Axon warrants that it will perform the Channel Services in a good and workmanlike
manner.
6
Monitoring. Axon may monitor Agency’s use of Channel Services to ensure quality, improve Axon
devices and services, prepare invoices based on the total amount of data migrated, and verify
compliance with this Agreement. Agency agrees not to interfere with such monitoring or obscure
from Axon Agency’s use of channel services.
7
Agency’s Responsibilities. Axon’s successful performance of the Channel Services requires
Agency:
7.1.
Make available its relevant systems for assessment by Axon (including making these
systems available to Axon via remote access);
7.2.
Provide access to the building facilities and where Axon is to perform the Channel Services,
subject to safety and security restrictions imposed by the Agency (including providing
security passes or other necessary documentation to Axon representatives performing the
Channel Services permitting them to enter and exit Agency premises with laptop personal
computers and any other materials needed to perform the Channel Services);
7.3.
Provide all necessary infrastructure and software information (TCP/IP addresses, node
names, and network configuration) for Axon to provide the Channel Services;
First Amendment to Master Services
and Purchasing Agreement
Page 12 of 12
7.4.
Ensure all appropriate data backups are performed;
7.5.
Provide Axon with remote access to the Agency’s network and third-party systems when
required for Axon to perform the Channel Services;
7.6.
Notify Axon of any network or machine maintenance that may impact the performance of
the Channel Services; and
7.7.
Ensure the reasonable availability by phone or email of knowledgeable staff, personnel,
system administrators, and operators to provide timely, accurate, complete, and up-to-date
documentation and information to Axon (these contacts are to provide background
information and clarification of information required to perform the Channel Services).
Product
2022Pricing
MonthlyOr1Time
AxonBody3Camera
$699
1Time
AxonBodyCameraDock
$1495
1Time
Evidence.comProfessionalLicense
$39
Monthly
OfficerSafetyPlan7+Premium10Year
$252.23
Monthly
AxonAIR(Drone)PilotLicense
$30
Monthly
TASER7CertPlan
$78.51
Monthly
Fleet3Basic+TAP(NewVehicle)
$153.27
Monthly
Evidence.comBasicLicense
$15
Monthly
Evidence.comProfessionalLicense
$39
Monthly
Page 1
Q-398229-44767.810DT
Q-398229-44767.810DT
Issued: 07/25/2022
Quote Expiration:
Estimated Contract Start Date: 07/15/2022
Account Number: 105331
Payment Terms: N30
Delivery Method: Fedex - Ground
SHIP TO
BILL TO
SALES REPRESENTATIVE
PRIMARY CONTACT
6835 N 57th Dr
Glendale Police Dept. - AZ
Danny Thielen
Christopher Briggs
6835 N 57th Dr
6835 N 57th Dr
Phone: (480) 434-8810
Phone: (623) 930-3000
Glendale, AZ 85301-3218
Glendale, AZ 85301-3218
Email: dthielen@axon.com
Email: cbriggs@glendaleaz.com
USA
USA
Fax:
Fax: (602) 931-2137
Email:
Quote Summary
Discount Summary
Program Length
84 Months
Average Savings Per Year
$700,758.27
TOTAL COST
$10,840,720.54
ESTIMATED TOTAL W/ TAX
$11,743,374.74
TOTAL SAVINGS
$4,905,307.89
Payment Summary
Date
Subtotal
Tax
Total
Jul 2022
$1,430,505.45
$122,075.80
$1,552,581.25
Jul 2023
$1,519,202.49
$126,999.20
$1,646,201.69
Jul 2024
$1,578,202.49
$130,715.84
$1,708,918.33
Jul 2025
$1,578,202.49
$130,715.84
$1,708,918.33
Jul 2026
$1,578,202.49
$130,715.84
$1,708,918.33
Jul 2027
$1,578,202.49
$130,715.84
$1,708,918.33
Jul 2028
$1,578,202.64
$130,715.84
$1,708,918.48
Total
$10,840,720.54
$902,654.20
$11,743,374.74
Axon Enterprise, Inc.
17800 N 85th St.
Scottsdale, Arizona 85255
United States
VAT: 86-0741227
Domestic: (800) 978-2737
International: +1.800.978.2737
Page 2
Q-398229-44767.810DT
Quote Unbundled Price:
$15,746,028.43
Quote List Price:
$13,232,325.67
Quote Subtotal:
$10,840,720.54
Pricing
All deliverables are detailed in Delivery Schedules section lower in proposal
Item
Description
Qty
Term
Unbundled
List Price
Net Price
Subtotal
Tax
Total
Program
Fleet2-TAP
Fleet 2 Without TAP
140
9
$0.00
$0.00
$0.00
$0.00
$0.00
2022T7CertVR10Yr
2022 Taser 7 Cert Bundle W/ VR 10 Year
33
84
$83.72
$78.51
$78.51
$217,629.72
$17,557.89
$235,187.61
Fleet2-TAP
Fleet 2 Without TAP
140
9
$94.20
$94.20
$63.00
$79,380.00
$7,302.96
$86,682.96
Fleet3B+TAP10Yr
Fleet 3 Basic + TAP 10 Year
145
75
$162.71
$153.27
$112.46
$1,223,031.76
$72,772.83
$1,295,804.59
2022OSP7+Premium10Ye
ar
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10
Year
424
84
$319.52
$252.23
$242.23
$8,627,263.68
$748,591.48
$9,375,855.16
A la Carte Hardware
72036
FLEET 3 STANDARD 2 CAMERA KIT
6
$2,405.00
$0.00
$0.00
$0.00
$0.00
72040
FLEET REFRESH, 2 CAMERA KIT
6
$2,643.00
$1,000.08
$6,000.48
$483.03
$6,483.51
AB3C
AB3 Camera Bundle
104
$699.00
$0.00
$0.00
$0.00
$0.00
AB3MBD
AB3 Multi Bay Dock Bundle
13
$1,538.90
$0.00
$0.00
$0.00
$0.00
R1900Kit
Cradlepoint R1900 Single Modem Upgrade Kit
160
$3,363.00
$1,368.36
$218,937.60
$17,622.14
$236,559.74
AB3C
AB3 Camera Bundle
332
$699.00
$0.00
$0.00
$0.00
$0.00
AB3MBD
AB3 Multi Bay Dock Bundle
40
$1,495.00
$0.00
$0.00
$0.00
$0.00
A la Carte Software
100112
AXON AIR, E.COM PILOT DATA LIC
25
84
$30.00
$28.57
$60,000.00
$5,519.99
$65,519.99
12023
AXON AIR, CLASS 2 UAS LICENSE
2
84
$279.00
$279.00
$46,872.00
$4,312.21
$51,184.21
12022
AXON AIR, CLASS 1 UAS LICENSE
20
84
$167.00
$36.45
$61,240.20
$5,634.09
$66,874.29
50045
UNLIMITED INTERVIEW ROOM CLOUD STORAGE
16
84
$99.00
$0.00
$0.00
$0.00
$0.00
50039
INTERVIEW - SOFTWARE - CLIENT MAINTENANCE
(PER TOUCH PANEL-P
8
84
$25.00
$0.00
$0.00
$0.00
$0.00
50043
INTERVIEW - SOFTWARE - STREAMING SERVER
MAINTENANCE (PER SER
2
84
$29.17
$0.00
$0.00
$0.00
$0.00
73893
STANDARDS LICENSE, NON-SWORN
15
84
$20.00
$0.00
$0.00
$0.00
$0.00
BasicLicense
Basic License Bundle
40
84
$15.00
$15.19
$51,038.40
$4,695.53
$55,733.93
ProLicense
Pro License Bundle
56
84
$39.00
$39.51
$185,855.04
$17,098.69
$202,953.73
A la Carte Services
100167
MASTER INSTRUCTOR SCHOOL (AS A SERVICE-
AGENCY SPECIFIC)
1
$30,000.00
$0.00
$0.00
$0.00
$0.00
73897
STANDARDS SERVICE, PREMIUM
1
$20,000.00
$20,000.00
$20,000.00
$0.00
$20,000.00
99901
ACCELERATE CONFERENCE REGISTRATION
4
$599.00
$0.00
$0.00
$0.00
$0.00
99901
ACCELERATE CONFERENCE REGISTRATION
4
$599.00
$0.00
$0.00
$0.00
$0.00
99901
ACCELERATE CONFERENCE REGISTRATION
4
$599.00
$0.00
$0.00
$0.00
$0.00
99901
ACCELERATE CONFERENCE REGISTRATION
4
$599.00
$0.00
$0.00
$0.00
$0.00
99901
ACCELERATE CONFERENCE REGISTRATION
4
$599.00
$0.00
$0.00
$0.00
$0.00
99901
ACCELERATE CONFERENCE REGISTRATION
4
$599.00
$0.00
$0.00
$0.00
$0.00
99901
ACCELERATE CONFERENCE REGISTRATION
4
$599.00
$0.00
$0.00
$0.00
$0.00
Page 3
Q-398229-44767.810DT
20379
VR 1-DAY SERVICE
1
$4,125.00
$4,125.00
$4,125.00
$0.00
$4,125.00
85149
CEW 2 DAY PRODUCT SPECIFIC INSTRUCTOR
COURSE
1
$6,786.00
$6,786.00
$6,786.00
$0.00
$6,786.00
85014
AXON 1-DAY SERVICE
2
$3,000.00
$3,000.00
$6,000.00
$0.00
$6,000.00
A la Carte Warranties
80374
EXT WARRANTY, TASER 7 BATTERY PACK
502
84
$0.44
$0.00
$0.00
$0.00
$0.00
80395
EXT WARRANTY, TASER 7 HANDLE
457
84
$6.58
$0.00
$0.00
$0.00
$0.00
80396
EXT WARRANTY, TASER 7 SIX BAY DOCK
5
84
$6.58
$0.00
$0.00
$0.00
$0.00
50448
EXT WARRANTY, INTERVIEW ROOM
7
46
$21.62
$0.00
$0.00
$0.00
$0.00
80397
EXT WARRANTY, FLEET 2 KIT
140
84
$6.50
$0.77
$9,100.00
$0.00
$9,100.00
11641
CRADLEPOINT, NETCLOUD, RENEWAL, ANNUAL
160
16
$15.00
$4.52
$11,558.40
$1,063.36
$12,621.76
80495
EXT WARRANTY, FLEET 3, 2 CAMERA KIT
6
64
$8.96
$0.00
$0.00
$0.00
$0.00
50448
EXT WARRANTY, INTERVIEW ROOM
7
38
$21.62
$22.19
$5,902.26
$0.00
$5,902.26
Total
$10,840,720.54
$902,654.20
$11,743,374.74
Page 4
Q-398229-44767.810DT
Delivery Schedule
Hardware
Bundle
Item
Description
QTY
Estimated Delivery Date
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
100126
AXON VR TACTICAL BAG
6
06/15/2022
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
100186
HTC FOCUS 3 WRIST TRACKER
12
06/15/2022
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
20296
SAMSUNG S7+ TABLET FOR VR SIMULATOR
6
06/15/2022
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
20297
SAMSUNG S7+ TABLET CASE FOR VR SIMULATOR
6
06/15/2022
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
20298
VR-ENABLED GLOCK 19 CONTROLLER
6
06/15/2022
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
20378
HTC FOCUS 3 VR HEADSET
17
06/15/2022
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
22175
TASER 7 LIVE CARTRIDGE, STANDOFF (3.5-DEGREE) NS
848
06/15/2022
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
22176
TASER 7 LIVE CARTRIDGE, CLOSE QUARTERS (12-DEGREE) NS
848
06/15/2022
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
22196
TASER 7 VR CARTRIDGE, STANDOFF (3.5-DEGREE)
12
06/15/2022
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
22197
TASER 7 VR CARTRIDGE, CLOSE-QUARTERS (12-DEGREE)
12
06/15/2022
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
71044
BATTERY, SIGNAL SIDEARM, CR2430 SINGLE PACK
848
06/15/2022
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
75015
SIGNAL SIDEARM KIT
424
06/15/2022
2022 Taser 7 Cert Bundle W/ VR 10 Year
100126
AXON VR TACTICAL BAG
1
06/15/2022
2022 Taser 7 Cert Bundle W/ VR 10 Year
100186
HTC FOCUS 3 WRIST TRACKER
2
06/15/2022
2022 Taser 7 Cert Bundle W/ VR 10 Year
20296
SAMSUNG S7+ TABLET FOR VR SIMULATOR
1
06/15/2022
2022 Taser 7 Cert Bundle W/ VR 10 Year
20297
SAMSUNG S7+ TABLET CASE FOR VR SIMULATOR
1
06/15/2022
2022 Taser 7 Cert Bundle W/ VR 10 Year
20298
VR-ENABLED GLOCK 19 CONTROLLER
1
06/15/2022
2022 Taser 7 Cert Bundle W/ VR 10 Year
20378
HTC FOCUS 3 VR HEADSET
2
06/15/2022
2022 Taser 7 Cert Bundle W/ VR 10 Year
22175
TASER 7 LIVE CARTRIDGE, STANDOFF (3.5-DEGREE) NS
66
06/15/2022
2022 Taser 7 Cert Bundle W/ VR 10 Year
22176
TASER 7 LIVE CARTRIDGE, CLOSE QUARTERS (12-DEGREE) NS
66
06/15/2022
2022 Taser 7 Cert Bundle W/ VR 10 Year
22196
TASER 7 VR CARTRIDGE, STANDOFF (3.5-DEGREE)
2
06/15/2022
2022 Taser 7 Cert Bundle W/ VR 10 Year
22197
TASER 7 VR CARTRIDGE, CLOSE-QUARTERS (12-DEGREE)
2
06/15/2022
AB3 Camera Bundle
11534
USB-C to USB-A CABLE FOR AB3 OR FLEX 2
115
06/15/2022
AB3 Camera Bundle
11534
USB-C to USB-A CABLE FOR AB3 OR FLEX 2
366
06/15/2022
AB3 Camera Bundle
73202
AXON BODY 3 - NA10 - US - BLK - RAPIDLOCK
104
06/15/2022
AB3 Camera Bundle
73202
AXON BODY 3 - NA10 - US - BLK - RAPIDLOCK
332
06/15/2022
AB3 Camera Bundle
73202
AXON BODY 3 - NA10 - US - BLK - RAPIDLOCK
2
06/15/2022
AB3 Camera Bundle
74028
WING CLIP MOUNT, AXON RAPIDLOCK
115
06/15/2022
AB3 Camera Bundle
74028
WING CLIP MOUNT, AXON RAPIDLOCK
366
06/15/2022
AB3 Multi Bay Dock Bundle
70033
WALL MOUNT BRACKET, ASSY, EVIDENCE.COM DOCK
13
08/15/2022
AB3 Multi Bay Dock Bundle
71019
NORTH AMER POWER CORD FOR AB3 8-BAY, AB2 1-BAY / 6-BAY DOCK
13
08/15/2022
AB3 Multi Bay Dock Bundle
71019
NORTH AMER POWER CORD FOR AB3 8-BAY, AB2 1-BAY / 6-BAY DOCK
40
08/15/2022
AB3 Multi Bay Dock Bundle
74210
AXON BODY 3 - 8 BAY DOCK
13
08/15/2022
AB3 Multi Bay Dock Bundle
74210
AXON BODY 3 - 8 BAY DOCK
40
08/15/2022
Cradlepoint R1900 Single Modem Upgrade Kit
100146
CRADLEPOINT R1900-5GB-GA+5YR NETCLOUD
160
03/15/2023
Cradlepoint R1900 Single Modem Upgrade Kit
71203
FLEET ANT, AIRGAIN, 7-IN-1, 4LTE/5G, 2WIFI, 1GNSS, BL
160
03/15/2023
Cradlepoint R1900 Single Modem Upgrade Kit
72034
FLEET SIM INSERTION, VZW
160
03/15/2023
Fleet 3 Basic + TAP 10 Year
70112
AXON SIGNAL UNIT
145
03/15/2023
Fleet 3 Basic + TAP 10 Year
72036
FLEET 3 STANDARD 2 CAMERA KIT
145
03/15/2023
Fleet 3 Basic + TAP 10 Year
72036
FLEET 3 STANDARD 2 CAMERA KIT
4
03/15/2023
A la Carte
72036
FLEET 3 STANDARD 2 CAMERA KIT
6
03/15/2023
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
22175
TASER 7 LIVE CARTRIDGE, STANDOFF (3.5-DEGREE) NS
848
06/15/2023
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
22176
TASER 7 LIVE CARTRIDGE, CLOSE QUARTERS (12-DEGREE) NS
848
06/15/2023
Page 5
Q-398229-44767.810DT
Hardware
Bundle
Item
Description
QTY
Estimated Delivery Date
2022 Taser 7 Cert Bundle W/ VR 10 Year
22175
TASER 7 LIVE CARTRIDGE, STANDOFF (3.5-DEGREE) NS
66
06/15/2023
2022 Taser 7 Cert Bundle W/ VR 10 Year
22176
TASER 7 LIVE CARTRIDGE, CLOSE QUARTERS (12-DEGREE) NS
66
06/15/2023
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
100210
VIRTUAL REALITY TABLET REFRESH ONE
6
06/15/2024
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
20242
TASER CERTIFICATION PROGRAM YEAR 6-10 HARDWARE
424
06/15/2024
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
20373
VIRTUAL REALITY HEADSET REFRESH ONE
17
06/15/2024
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
73309
AXON CAMERA REFRESH ONE
438
06/15/2024
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
73689
MULTI-BAY BWC DOCK 1ST REFRESH
53
06/15/2024
2022 Taser 7 Cert Bundle W/ VR 10 Year
100210
VIRTUAL REALITY TABLET REFRESH ONE
1
06/15/2024
2022 Taser 7 Cert Bundle W/ VR 10 Year
20242
TASER CERTIFICATION PROGRAM YEAR 6-10 HARDWARE
33
06/15/2024
2022 Taser 7 Cert Bundle W/ VR 10 Year
20373
VIRTUAL REALITY HEADSET REFRESH ONE
2
06/15/2024
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
100211
VIRTUAL REALITY TABLET REFRESH TWO
6
12/15/2026
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
20374
VIRTUAL REALITY HEADSET REFRESH TWO
17
12/15/2026
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
73310
AXON CAMERA REFRESH TWO
438
12/15/2026
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
73688
MULTI-BAY BWC DOCK 2ND REFRESH
53
12/15/2026
2022 Taser 7 Cert Bundle W/ VR 10 Year
100211
VIRTUAL REALITY TABLET REFRESH TWO
1
12/15/2026
2022 Taser 7 Cert Bundle W/ VR 10 Year
20374
VIRTUAL REALITY HEADSET REFRESH TWO
2
12/15/2026
Fleet 3 Basic + TAP 10 Year
72040
FLEET REFRESH, 2 CAMERA KIT
145
03/15/2028
Fleet 3 Basic + TAP 10 Year
72040
FLEET REFRESH, 2 CAMERA KIT
4
03/15/2028
A la Carte
72040
FLEET REFRESH, 2 CAMERA KIT
6
03/15/2028
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
100212
VIRTUAL REALITY TABLET REFRESH THREE
6
06/15/2029
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
20375
VIRTUAL REALITY HEADSET REFRESH THREE
17
06/15/2029
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
73345
AXON CAMERA REFRESH THREE
438
06/15/2029
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
73347
MULTI-BAY BWC DOCK 3RD REFRESH
53
06/15/2029
2022 Taser 7 Cert Bundle W/ VR 10 Year
100212
VIRTUAL REALITY TABLET REFRESH THREE
1
06/15/2029
2022 Taser 7 Cert Bundle W/ VR 10 Year
20375
VIRTUAL REALITY HEADSET REFRESH THREE
2
06/15/2029
Software
Bundle
Item
Description
QTY
Estimated Start Date
Estimated End Date
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
100165
UNLIMITED 3RD-PARTY STORAGE
424
07/15/2022
07/14/2029
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
20248
TASER 7 EVIDENCE.COM LICENSE
424
07/15/2022
07/14/2029
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
20248
TASER 7 EVIDENCE.COM LICENSE
2
07/15/2022
07/14/2029
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
20370
FULL VR TASER 7 ADD-ON USER ACCESS
424
07/15/2022
07/14/2029
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
73478
REDACTION ASSISTANT USER LICENSE
424
07/15/2022
07/14/2029
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
73618
CITIZEN FOR COMMUNITIES USER LICENSE
424
07/15/2022
07/14/2029
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
73680
RESPOND DEVICE PLUS LICENSE
424
07/15/2022
07/14/2029
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
73681
AXON RECORDS FULL
424
07/15/2022
07/14/2029
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
73682
AUTO TAGGING LICENSE
424
07/15/2022
07/14/2029
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
73686
EVIDENCE.COM UNLIMITED AXON DEVICE STORAGE
424
07/15/2022
07/14/2029
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
73687
EVIDENCE.COM VIEWER LICENSE
4
07/15/2022
07/14/2029
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
73739
PERFORMANCE LICENSE
424
07/15/2022
07/14/2029
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
73746
PROFESSIONAL EVIDENCE.COM LICENSE
424
07/15/2022
07/14/2029
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
85760
Auto-Transcribe Unlimited Service
424
07/15/2022
07/14/2029
2022 Taser 7 Cert Bundle W/ VR 10 Year
20248
TASER 7 EVIDENCE.COM LICENSE
33
07/15/2022
07/14/2029
2022 Taser 7 Cert Bundle W/ VR 10 Year
20370
FULL VR TASER 7 ADD-ON USER ACCESS
33
07/15/2022
07/14/2029
Basic License Bundle
73683
10 GB EVIDENCE.COM A-LA-CART STORAGE-
40
07/15/2022
07/14/2029
Basic License Bundle
73840
EVIDENCE.COM BASIC LICENSE
40
07/15/2022
07/14/2029
Page 6
Q-398229-44767.810DT
Software
Bundle
Item
Description
QTY
Estimated Start Date
Estimated End Date
Fleet 2 Without TAP
80410
FLEET, UNLIMITED STORAGE, 1 CAMERA
280
07/15/2022
04/14/2023
Fleet 2 Without TAP
87050
FLEET VIEW XL LICENSE
140
07/15/2022
04/14/2023
Pro License Bundle
73683
10 GB EVIDENCE.COM A-LA-CART STORAGE-
168
07/15/2022
07/14/2029
Pro License Bundle
73746
PROFESSIONAL EVIDENCE.COM LICENSE
56
07/15/2022
07/14/2029
A la Carte
100112
AXON AIR, E.COM PILOT DATA LIC
25
07/15/2022
07/14/2029
A la Carte
12022
AXON AIR, CLASS 1 UAS LICENSE
20
07/15/2022
07/14/2029
A la Carte
12023
AXON AIR, CLASS 2 UAS LICENSE
2
07/15/2022
07/14/2029
A la Carte
50039
INTERVIEW - SOFTWARE - CLIENT MAINTENANCE (PER
TOUCH PANEL-P
8
07/15/2022
07/14/2029
A la Carte
50043
INTERVIEW - SOFTWARE - STREAMING SERVER
MAINTENANCE (PER SER
2
07/15/2022
07/14/2029
A la Carte
50045
UNLIMITED INTERVIEW ROOM CLOUD STORAGE
16
07/15/2022
07/14/2029
A la Carte
73893
STANDARDS LICENSE, NON-SWORN
15
07/15/2022
07/14/2029
Fleet 3 Basic + TAP 10 Year
80400
FLEET, VEHICLE LICENSE
145
04/15/2023
07/14/2029
Fleet 3 Basic + TAP 10 Year
80410
FLEET, UNLIMITED STORAGE, 1 CAMERA
290
04/15/2023
07/14/2029
Services
Bundle
Item
Description
QTY
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
11642
THIRD-PARTY VIDEO SUPPORT LICENSE
424
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
20119
TASER 7 MASTER INSTRUCTOR SCHOOL VOUCHER
1
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
20119
TASER 7 MASTER INSTRUCTOR SCHOOL VOUCHER
1
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
20119
TASER 7 MASTER INSTRUCTOR SCHOOL VOUCHER
1
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
20119
TASER 7 MASTER INSTRUCTOR SCHOOL VOUCHER
1
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
20119
TASER 7 MASTER INSTRUCTOR SCHOOL VOUCHER
1
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
20120
TASER 7 INSTRUCTOR COURSE VOUCHER
4
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
20120
TASER 7 INSTRUCTOR COURSE VOUCHER
4
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
20120
TASER 7 INSTRUCTOR COURSE VOUCHER
4
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
20120
TASER 7 INSTRUCTOR COURSE VOUCHER
4
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
20120
TASER 7 INSTRUCTOR COURSE VOUCHER
4
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
79999
AUTO TAGGING / PERFORMANCE IMPLEMENTATION SERVICE
1
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
80190
Evidence.com Channel Services
1
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
80223
INACTIVE CHANNEL ACCESS LICENSE
1
Fleet 3 Basic + TAP 10 Year
73391
FLEET 3 NEW INSTALLATION (PER VEHICLE)
145
Fleet 3 Basic + TAP 10 Year
73392
FLEET 3 UPGRADE INSTALLATION (PER VEHICLE)
145
A la Carte
100167
MASTER INSTRUCTOR SCHOOL (AS A SERVICE-AGENCY SPECIFIC)
1
A la Carte
20379
VR 1-DAY SERVICE
1
A la Carte
73897
STANDARDS SERVICE, PREMIUM
1
A la Carte
85014
AXON 1-DAY SERVICE
2
A la Carte
85149
CEW 2 DAY PRODUCT SPECIFIC INSTRUCTOR COURSE
1
A la Carte
99901
ACCELERATE CONFERENCE REGISTRATION
4
A la Carte
99901
ACCELERATE CONFERENCE REGISTRATION
4
A la Carte
99901
ACCELERATE CONFERENCE REGISTRATION
4
A la Carte
99901
ACCELERATE CONFERENCE REGISTRATION
4
A la Carte
99901
ACCELERATE CONFERENCE REGISTRATION
4
A la Carte
99901
ACCELERATE CONFERENCE REGISTRATION
4
A la Carte
99901
ACCELERATE CONFERENCE REGISTRATION
4
Page 7
Q-398229-44767.810DT
Warranties
Bundle
Item
Description
QTY
Estimated Start Date
Estimated End Date
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
100197
HTC FOCUS 3 VR HEADSET - WARRANTY
17
07/15/2022
07/14/2029
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
100198
AXON VR CONTROLLER KIT - WARRANTY
6
07/15/2022
07/14/2029
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
80464
EXT WARRANTY, CAMERA (TAP)
424
07/15/2022
07/14/2029
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
80464
EXT WARRANTY, CAMERA (TAP)
14
07/15/2022
07/14/2029
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
80465
EXT WARRANTY, MULTI-BAY DOCK (TAP)
53
07/15/2022
07/14/2029
2022 Taser 7 Cert Bundle W/ VR 10 Year
100197
HTC FOCUS 3 VR HEADSET - WARRANTY
2
07/15/2022
07/14/2029
2022 Taser 7 Cert Bundle W/ VR 10 Year
100198
AXON VR CONTROLLER KIT - WARRANTY
1
07/15/2022
07/14/2029
Fleet 3 Basic + TAP 10 Year
80379
EXT WARRANTY, AXON SIGNAL UNIT
145
07/15/2022
07/14/2029
A la Carte
50448
EXT WARRANTY, INTERVIEW ROOM
7
07/15/2022
04/30/2026
A la Carte
80374
EXT WARRANTY, TASER 7 BATTERY PACK
502
07/15/2022
07/14/2029
A la Carte
80395
EXT WARRANTY, TASER 7 HANDLE
457
07/15/2022
07/14/2029
A la Carte
80396
EXT WARRANTY, TASER 7 SIX BAY DOCK
5
07/15/2022
07/14/2029
A la Carte
80397
EXT WARRANTY, FLEET 2 KIT
140
07/15/2022
07/14/2029
Fleet 3 Basic + TAP 10 Year
80495
EXT WARRANTY, FLEET 3, 2 CAMERA KIT
145
03/15/2024
07/14/2029
Fleet 3 Basic + TAP 10 Year
80495
EXT WARRANTY, FLEET 3, 2 CAMERA KIT
4
03/15/2024
07/14/2029
A la Carte
80495
EXT WARRANTY, FLEET 3, 2 CAMERA KIT
6
03/15/2024
07/14/2029
A la Carte
50448
EXT WARRANTY, INTERVIEW ROOM
7
05/01/2026
07/14/2029
A la Carte
11641
CRADLEPOINT, NETCLOUD, RENEWAL, ANNUAL
160
03/15/2028
07/14/2029
Page 8
Q-398229-44767.810DT
Payment Details
Jul 2022
Invoice Plan
Item
Description
Qty
Subtotal
Tax
Total
Year 1 - OSP7+P
2022OSP7+Premium10Ye
ar
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
424
$1,232,466.21
$106,941.64
$1,339,407.85
Year 1 - OSP7+P
80374
EXT WARRANTY, TASER 7 BATTERY PACK
502
$0.00
$0.00
$0.00
Year 1 - OSP7+P
80395
EXT WARRANTY, TASER 7 HANDLE
457
$0.00
$0.00
$0.00
Year 1 - OSP7+P
80396
EXT WARRANTY, TASER 7 SIX BAY DOCK
5
$0.00
$0.00
$0.00
Invoice Upon Fulfillment
100167
MASTER INSTRUCTOR SCHOOL (AS A SERVICE-AGENCY SPECIFIC)
1
$0.00
$0.00
$0.00
Invoice Upon Fulfillment
20379
VR 1-DAY SERVICE
1
$4,125.00
$0.00
$4,125.00
Invoice Upon Fulfillment
85014
AXON 1-DAY SERVICE
2
$6,000.00
$0.00
$6,000.00
Invoice Upon Fulfillment
85149
CEW 2 DAY PRODUCT SPECIFIC INSTRUCTOR COURSE
1
$6,786.00
$0.00
$6,786.00
Invoice Upon Fulfillment
99901
ACCELERATE CONFERENCE REGISTRATION
4
$0.00
$0.00
$0.00
Invoice Upon Fulfillment
99901
ACCELERATE CONFERENCE REGISTRATION
4
$0.00
$0.00
$0.00
Invoice Upon Fulfillment
99901
ACCELERATE CONFERENCE REGISTRATION
4
$0.00
$0.00
$0.00
Invoice Upon Fulfillment
99901
ACCELERATE CONFERENCE REGISTRATION
4
$0.00
$0.00
$0.00
Invoice Upon Fulfillment
99901
ACCELERATE CONFERENCE REGISTRATION
4
$0.00
$0.00
$0.00
Invoice Upon Fulfillment
99901
ACCELERATE CONFERENCE REGISTRATION
4
$0.00
$0.00
$0.00
Invoice Upon Fulfillment
99901
ACCELERATE CONFERENCE REGISTRATION
4
$0.00
$0.00
$0.00
Year 1 - T7Cert
2022T7CertVR10Yr
2022 Taser 7 Cert Bundle W/ VR 10 Year
33
$31,089.97
$2,508.27
$33,598.24
Year 1 - Fleet GAP Coverage 80397
EXT WARRANTY, FLEET 2 KIT
140
$9,100.00
$0.00
$9,100.00
Year 1 - Fleet GAP Coverage Fleet2-TAP
Fleet 2 Without TAP
140
$0.00
$0.00
$0.00
Year 1 - Fleet GAP Coverage Fleet2-TAP
Fleet 2 Without TAP
140
$79,380.00
$7,302.96
$86,682.96
Year 1 - Air
100112
AXON AIR, E.COM PILOT DATA LIC
25
$8,571.43
$788.57
$9,360.00
Year 1 - Air
12022
AXON AIR, CLASS 1 UAS LICENSE
20
$8,748.60
$804.87
$9,553.47
Year 1 - Air
12023
AXON AIR, CLASS 2 UAS LICENSE
2
$6,696.00
$616.03
$7,312.03
Year 1
50039
INTERVIEW - SOFTWARE - CLIENT MAINTENANCE (PER TOUCH PANEL-P
8
$0.00
$0.00
$0.00
Year 1
50043
INTERVIEW - SOFTWARE - STREAMING SERVER MAINTENANCE (PER SER
2
$0.00
$0.00
$0.00
Year 1
50045
UNLIMITED INTERVIEW ROOM CLOUD STORAGE
16
$0.00
$0.00
$0.00
Year 1
50448
EXT WARRANTY, INTERVIEW ROOM
7
$0.00
$0.00
$0.00
Year 1
50448
EXT WARRANTY, INTERVIEW ROOM
7
$843.18
$0.00
$843.18
Year 1
73893
STANDARDS LICENSE, NON-SWORN
15
$0.00
$0.00
$0.00
Year 1
73897
STANDARDS SERVICE, PREMIUM
1
$2,857.14
$0.00
$2,857.14
Year 1
AB3C
AB3 Camera Bundle
104
$0.00
$0.00
$0.00
Year 1
AB3C
AB3 Camera Bundle
332
$0.00
$0.00
$0.00
Year 1
AB3MBD
AB3 Multi Bay Dock Bundle
13
$0.00
$0.00
$0.00
Year 1
AB3MBD
AB3 Multi Bay Dock Bundle
40
$0.00
$0.00
$0.00
Year 1
BasicLicense
Basic License Bundle
40
$7,291.20
$670.79
$7,961.99
Year 1
ProLicense
Pro License Bundle
56
$26,550.72
$2,442.67
$28,993.39
Total
$1,430,505.45
$122,075.80
$1,552,581.25
Jul 2023
Invoice Plan
Item
Description
Qty
Subtotal
Tax
Total
Year 2 - OSP7+P
2022OSP7+Premium10Ye
ar
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
424
$1,232,466.21
$106,941.64
$1,339,407.85
Page 9
Q-398229-44767.810DT
Jul 2023
Invoice Plan
Item
Description
Qty
Subtotal
Tax
Total
Year 2 - OSP7+P
80374
EXT WARRANTY, TASER 7 BATTERY PACK
502
$0.00
$0.00
$0.00
Year 2 - OSP7+P
80395
EXT WARRANTY, TASER 7 HANDLE
457
$0.00
$0.00
$0.00
Year 2 - OSP7+P
80396
EXT WARRANTY, TASER 7 SIX BAY DOCK
5
$0.00
$0.00
$0.00
Year 2 - T7Cert
2022T7CertVR10Yr
2022 Taser 7 Cert Bundle W/ VR 10 Year
33
$31,089.97
$2,508.27
$33,598.24
Year 2 - Fleet 3
11641
CRADLEPOINT, NETCLOUD, RENEWAL, ANNUAL
160
$1,537.04
$141.41
$1,678.45
Year 2 - Fleet 3
72036
FLEET 3 STANDARD 2 CAMERA KIT
6
$0.00
$0.00
$0.00
Year 2 - Fleet 3
72040
FLEET REFRESH, 2 CAMERA KIT
6
$797.94
$64.23
$862.17
Year 2 - Fleet 3
80495
EXT WARRANTY, FLEET 3, 2 CAMERA KIT
6
$0.00
$0.00
$0.00
Year 2 - Fleet 3
Fleet3B+TAP10Yr
Fleet 3 Basic + TAP 10 Year
145
$162,638.74
$9,677.33
$172,316.07
Year 2 - Fleet 3
R1900Kit
Cradlepoint R1900 Single Modem Upgrade Kit
160
$29,114.32
$2,343.39
$31,457.71
Year 2 - Air
100112
AXON AIR, E.COM PILOT DATA LIC
25
$8,571.43
$788.57
$9,360.00
Year 2 - Air
12022
AXON AIR, CLASS 1 UAS LICENSE
20
$8,748.60
$804.87
$9,553.47
Year 2 - Air
12023
AXON AIR, CLASS 2 UAS LICENSE
2
$6,696.00
$616.03
$7,312.03
Year 2
50039
INTERVIEW - SOFTWARE - CLIENT MAINTENANCE (PER TOUCH PANEL-P
8
$0.00
$0.00
$0.00
Year 2
50043
INTERVIEW - SOFTWARE - STREAMING SERVER MAINTENANCE (PER SER
2
$0.00
$0.00
$0.00
Year 2
50045
UNLIMITED INTERVIEW ROOM CLOUD STORAGE
16
$0.00
$0.00
$0.00
Year 2
50448
EXT WARRANTY, INTERVIEW ROOM
7
$0.00
$0.00
$0.00
Year 2
50448
EXT WARRANTY, INTERVIEW ROOM
7
$843.18
$0.00
$843.18
Year 2
73893
STANDARDS LICENSE, NON-SWORN
15
$0.00
$0.00
$0.00
Year 2
73897
STANDARDS SERVICE, PREMIUM
1
$2,857.14
$0.00
$2,857.14
Year 2
AB3C
AB3 Camera Bundle
104
$0.00
$0.00
$0.00
Year 2
AB3C
AB3 Camera Bundle
332
$0.00
$0.00
$0.00
Year 2
AB3MBD
AB3 Multi Bay Dock Bundle
13
$0.00
$0.00
$0.00
Year 2
AB3MBD
AB3 Multi Bay Dock Bundle
40
$0.00
$0.00
$0.00
Year 2
BasicLicense
Basic License Bundle
40
$7,291.20
$670.79
$7,961.99
Year 2
ProLicense
Pro License Bundle
56
$26,550.72
$2,442.67
$28,993.39
Total
$1,519,202.49
$126,999.20
$1,646,201.69
Jul 2024
Invoice Plan
Item
Description
Qty
Subtotal
Tax
Total
Year 3 - OSP7+P
2022OSP7+Premium10Ye
ar
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
424
$1,232,466.21
$106,941.64
$1,339,407.85
Year 3 - OSP7+P
80374
EXT WARRANTY, TASER 7 BATTERY PACK
502
$0.00
$0.00
$0.00
Year 3 - OSP7+P
80395
EXT WARRANTY, TASER 7 HANDLE
457
$0.00
$0.00
$0.00
Year 3 - OSP7+P
80396
EXT WARRANTY, TASER 7 SIX BAY DOCK
5
$0.00
$0.00
$0.00
Year 3 - T7Cert
2022T7CertVR10Yr
2022 Taser 7 Cert Bundle W/ VR 10 Year
33
$31,089.97
$2,508.27
$33,598.24
Year 3 - Fleet 3
11641
CRADLEPOINT, NETCLOUD, RENEWAL, ANNUAL
160
$2,004.27
$184.39
$2,188.66
Year 3 - Fleet 3
72036
FLEET 3 STANDARD 2 CAMERA KIT
6
$0.00
$0.00
$0.00
Year 3 - Fleet 3
72040
FLEET REFRESH, 2 CAMERA KIT
6
$1,040.51
$83.76
$1,124.27
Year 3 - Fleet 3
80495
EXT WARRANTY, FLEET 3, 2 CAMERA KIT
6
$0.00
$0.00
$0.00
Year 3 - Fleet 3
Fleet3B+TAP10Yr
Fleet 3 Basic + TAP 10 Year
145
$212,078.61
$12,619.10
$224,697.71
Year 3 - Fleet 3
R1900Kit
Cradlepoint R1900 Single Modem Upgrade Kit
160
$37,964.65
$3,055.75
$41,020.40
Year 3 - Air
100112
AXON AIR, E.COM PILOT DATA LIC
25
$8,571.43
$788.57
$9,360.00
Year 3 - Air
12022
AXON AIR, CLASS 1 UAS LICENSE
20
$8,748.60
$804.87
$9,553.47
Year 3 - Air
12023
AXON AIR, CLASS 2 UAS LICENSE
2
$6,696.00
$616.03
$7,312.03
Year 3
50039
INTERVIEW - SOFTWARE - CLIENT MAINTENANCE (PER TOUCH PANEL-P
8
$0.00
$0.00
$0.00
Page 10
Q-398229-44767.810DT
Jul 2024
Invoice Plan
Item
Description
Qty
Subtotal
Tax
Total
Year 3
50043
INTERVIEW - SOFTWARE - STREAMING SERVER MAINTENANCE (PER SER
2
$0.00
$0.00
$0.00
Year 3
50045
UNLIMITED INTERVIEW ROOM CLOUD STORAGE
16
$0.00
$0.00
$0.00
Year 3
50448
EXT WARRANTY, INTERVIEW ROOM
7
$0.00
$0.00
$0.00
Year 3
50448
EXT WARRANTY, INTERVIEW ROOM
7
$843.18
$0.00
$843.18
Year 3
73893
STANDARDS LICENSE, NON-SWORN
15
$0.00
$0.00
$0.00
Year 3
73897
STANDARDS SERVICE, PREMIUM
1
$2,857.14
$0.00
$2,857.14
Year 3
AB3C
AB3 Camera Bundle
104
$0.00
$0.00
$0.00
Year 3
AB3C
AB3 Camera Bundle
332
$0.00
$0.00
$0.00
Year 3
AB3MBD
AB3 Multi Bay Dock Bundle
13
$0.00
$0.00
$0.00
Year 3
AB3MBD
AB3 Multi Bay Dock Bundle
40
$0.00
$0.00
$0.00
Year 3
BasicLicense
Basic License Bundle
40
$7,291.20
$670.79
$7,961.99
Year 3
ProLicense
Pro License Bundle
56
$26,550.72
$2,442.67
$28,993.39
Total
$1,578,202.49
$130,715.84
$1,708,918.33
Jul 2025
Invoice Plan
Item
Description
Qty
Subtotal
Tax
Total
Year 4 - OSP7+P
2022OSP7+Premium10Ye
ar
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
424
$1,232,466.21
$106,941.64
$1,339,407.85
Year 4 - OSP7+P
80374
EXT WARRANTY, TASER 7 BATTERY PACK
502
$0.00
$0.00
$0.00
Year 4 - OSP7+P
80395
EXT WARRANTY, TASER 7 HANDLE
457
$0.00
$0.00
$0.00
Year 4 - OSP7+P
80396
EXT WARRANTY, TASER 7 SIX BAY DOCK
5
$0.00
$0.00
$0.00
Year 4 - T7Cert
2022T7CertVR10Yr
2022 Taser 7 Cert Bundle W/ VR 10 Year
33
$31,089.97
$2,508.27
$33,598.24
Year 4 - Fleet 3
11641
CRADLEPOINT, NETCLOUD, RENEWAL, ANNUAL
160
$2,004.27
$184.39
$2,188.66
Year 4 - Fleet 3
72036
FLEET 3 STANDARD 2 CAMERA KIT
6
$0.00
$0.00
$0.00
Year 4 - Fleet 3
72040
FLEET REFRESH, 2 CAMERA KIT
6
$1,040.51
$83.76
$1,124.27
Year 4 - Fleet 3
80495
EXT WARRANTY, FLEET 3, 2 CAMERA KIT
6
$0.00
$0.00
$0.00
Year 4 - Fleet 3
Fleet3B+TAP10Yr
Fleet 3 Basic + TAP 10 Year
145
$212,078.61
$12,619.10
$224,697.71
Year 4 - Fleet 3
R1900Kit
Cradlepoint R1900 Single Modem Upgrade Kit
160
$37,964.65
$3,055.75
$41,020.40
Year 4 - Air
100112
AXON AIR, E.COM PILOT DATA LIC
25
$8,571.43
$788.57
$9,360.00
Year 4 - Air
12022
AXON AIR, CLASS 1 UAS LICENSE
20
$8,748.60
$804.87
$9,553.47
Year 4 - Air
12023
AXON AIR, CLASS 2 UAS LICENSE
2
$6,696.00
$616.03
$7,312.03
Year 4
50039
INTERVIEW - SOFTWARE - CLIENT MAINTENANCE (PER TOUCH PANEL-P
8
$0.00
$0.00
$0.00
Year 4
50043
INTERVIEW - SOFTWARE - STREAMING SERVER MAINTENANCE (PER SER
2
$0.00
$0.00
$0.00
Year 4
50045
UNLIMITED INTERVIEW ROOM CLOUD STORAGE
16
$0.00
$0.00
$0.00
Year 4
50448
EXT WARRANTY, INTERVIEW ROOM
7
$0.00
$0.00
$0.00
Year 4
50448
EXT WARRANTY, INTERVIEW ROOM
7
$843.18
$0.00
$843.18
Year 4
73893
STANDARDS LICENSE, NON-SWORN
15
$0.00
$0.00
$0.00
Year 4
73897
STANDARDS SERVICE, PREMIUM
1
$2,857.14
$0.00
$2,857.14
Year 4
AB3C
AB3 Camera Bundle
104
$0.00
$0.00
$0.00
Year 4
AB3C
AB3 Camera Bundle
332
$0.00
$0.00
$0.00
Year 4
AB3MBD
AB3 Multi Bay Dock Bundle
13
$0.00
$0.00
$0.00
Year 4
AB3MBD
AB3 Multi Bay Dock Bundle
40
$0.00
$0.00
$0.00
Year 4
BasicLicense
Basic License Bundle
40
$7,291.20
$670.79
$7,961.99
Year 4
ProLicense
Pro License Bundle
56
$26,550.72
$2,442.67
$28,993.39
Total
$1,578,202.49
$130,715.84
$1,708,918.33
Page 11
Q-398229-44767.810DT
Jul 2026
Invoice Plan
Item
Description
Qty
Subtotal
Tax
Total
Year 5 - OSP7+P
2022OSP7+Premium10Ye
ar
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
424
$1,232,466.21
$106,941.64
$1,339,407.85
Year 5 - OSP7+P
80374
EXT WARRANTY, TASER 7 BATTERY PACK
502
$0.00
$0.00
$0.00
Year 5 - OSP7+P
80395
EXT WARRANTY, TASER 7 HANDLE
457
$0.00
$0.00
$0.00
Year 5 - OSP7+P
80396
EXT WARRANTY, TASER 7 SIX BAY DOCK
5
$0.00
$0.00
$0.00
Year 5 - T7Cert
2022T7CertVR10Yr
2022 Taser 7 Cert Bundle W/ VR 10 Year
33
$31,089.97
$2,508.27
$33,598.24
Year 5 - Fleet 3
11641
CRADLEPOINT, NETCLOUD, RENEWAL, ANNUAL
160
$2,004.27
$184.39
$2,188.66
Year 5 - Fleet 3
72036
FLEET 3 STANDARD 2 CAMERA KIT
6
$0.00
$0.00
$0.00
Year 5 - Fleet 3
72040
FLEET REFRESH, 2 CAMERA KIT
6
$1,040.51
$83.76
$1,124.27
Year 5 - Fleet 3
80495
EXT WARRANTY, FLEET 3, 2 CAMERA KIT
6
$0.00
$0.00
$0.00
Year 5 - Fleet 3
Fleet3B+TAP10Yr
Fleet 3 Basic + TAP 10 Year
145
$212,078.61
$12,619.10
$224,697.71
Year 5 - Fleet 3
R1900Kit
Cradlepoint R1900 Single Modem Upgrade Kit
160
$37,964.65
$3,055.75
$41,020.40
Year 5 - Air
100112
AXON AIR, E.COM PILOT DATA LIC
25
$8,571.43
$788.57
$9,360.00
Year 5 - Air
12022
AXON AIR, CLASS 1 UAS LICENSE
20
$8,748.60
$804.87
$9,553.47
Year 5 - Air
12023
AXON AIR, CLASS 2 UAS LICENSE
2
$6,696.00
$616.03
$7,312.03
Year 5
50039
INTERVIEW - SOFTWARE - CLIENT MAINTENANCE (PER TOUCH PANEL-P
8
$0.00
$0.00
$0.00
Year 5
50043
INTERVIEW - SOFTWARE - STREAMING SERVER MAINTENANCE (PER SER
2
$0.00
$0.00
$0.00
Year 5
50045
UNLIMITED INTERVIEW ROOM CLOUD STORAGE
16
$0.00
$0.00
$0.00
Year 5
50448
EXT WARRANTY, INTERVIEW ROOM
7
$0.00
$0.00
$0.00
Year 5
50448
EXT WARRANTY, INTERVIEW ROOM
7
$843.18
$0.00
$843.18
Year 5
73893
STANDARDS LICENSE, NON-SWORN
15
$0.00
$0.00
$0.00
Year 5
73897
STANDARDS SERVICE, PREMIUM
1
$2,857.14
$0.00
$2,857.14
Year 5
AB3C
AB3 Camera Bundle
104
$0.00
$0.00
$0.00
Year 5
AB3C
AB3 Camera Bundle
332
$0.00
$0.00
$0.00
Year 5
AB3MBD
AB3 Multi Bay Dock Bundle
13
$0.00
$0.00
$0.00
Year 5
AB3MBD
AB3 Multi Bay Dock Bundle
40
$0.00
$0.00
$0.00
Year 5
BasicLicense
Basic License Bundle
40
$7,291.20
$670.79
$7,961.99
Year 5
ProLicense
Pro License Bundle
56
$26,550.72
$2,442.67
$28,993.39
Total
$1,578,202.49
$130,715.84
$1,708,918.33
Jul 2027
Invoice Plan
Item
Description
Qty
Subtotal
Tax
Total
Year 6 - OSP7+P
2022OSP7+Premium10Ye
ar
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
424
$1,232,466.21
$106,941.64
$1,339,407.85
Year 6 - OSP7+P
80374
EXT WARRANTY, TASER 7 BATTERY PACK
502
$0.00
$0.00
$0.00
Year 6 - OSP7+P
80395
EXT WARRANTY, TASER 7 HANDLE
457
$0.00
$0.00
$0.00
Year 6 - OSP7+P
80396
EXT WARRANTY, TASER 7 SIX BAY DOCK
5
$0.00
$0.00
$0.00
Year 6 - T7Cert
2022T7CertVR10Yr
2022 Taser 7 Cert Bundle W/ VR 10 Year
33
$31,089.97
$2,508.27
$33,598.24
Year 6 - Fleet 3
11641
CRADLEPOINT, NETCLOUD, RENEWAL, ANNUAL
160
$2,004.27
$184.39
$2,188.66
Year 6 - Fleet 3
72036
FLEET 3 STANDARD 2 CAMERA KIT
6
$0.00
$0.00
$0.00
Year 6 - Fleet 3
72040
FLEET REFRESH, 2 CAMERA KIT
6
$1,040.51
$83.76
$1,124.27
Year 6 - Fleet 3
80495
EXT WARRANTY, FLEET 3, 2 CAMERA KIT
6
$0.00
$0.00
$0.00
Year 6 - Fleet 3
Fleet3B+TAP10Yr
Fleet 3 Basic + TAP 10 Year
145
$212,078.61
$12,619.10
$224,697.71
Year 6 - Fleet 3
R1900Kit
Cradlepoint R1900 Single Modem Upgrade Kit
160
$37,964.65
$3,055.75
$41,020.40
Year 6 - Air
100112
AXON AIR, E.COM PILOT DATA LIC
25
$8,571.43
$788.57
$9,360.00
Year 6 - Air
12022
AXON AIR, CLASS 1 UAS LICENSE
20
$8,748.60
$804.87
$9,553.47
Page 12
Q-398229-44767.810DT
Jul 2027
Invoice Plan
Item
Description
Qty
Subtotal
Tax
Total
Year 6 - Air
12023
AXON AIR, CLASS 2 UAS LICENSE
2
$6,696.00
$616.03
$7,312.03
Year 6
50039
INTERVIEW - SOFTWARE - CLIENT MAINTENANCE (PER TOUCH PANEL-P
8
$0.00
$0.00
$0.00
Year 6
50043
INTERVIEW - SOFTWARE - STREAMING SERVER MAINTENANCE (PER SER
2
$0.00
$0.00
$0.00
Year 6
50045
UNLIMITED INTERVIEW ROOM CLOUD STORAGE
16
$0.00
$0.00
$0.00
Year 6
50448
EXT WARRANTY, INTERVIEW ROOM
7
$0.00
$0.00
$0.00
Year 6
50448
EXT WARRANTY, INTERVIEW ROOM
7
$843.18
$0.00
$843.18
Year 6
73893
STANDARDS LICENSE, NON-SWORN
15
$0.00
$0.00
$0.00
Year 6
73897
STANDARDS SERVICE, PREMIUM
1
$2,857.14
$0.00
$2,857.14
Year 6
AB3C
AB3 Camera Bundle
104
$0.00
$0.00
$0.00
Year 6
AB3C
AB3 Camera Bundle
332
$0.00
$0.00
$0.00
Year 6
AB3MBD
AB3 Multi Bay Dock Bundle
13
$0.00
$0.00
$0.00
Year 6
AB3MBD
AB3 Multi Bay Dock Bundle
40
$0.00
$0.00
$0.00
Year 6
BasicLicense
Basic License Bundle
40
$7,291.20
$670.79
$7,961.99
Year 6
ProLicense
Pro License Bundle
56
$26,550.72
$2,442.67
$28,993.39
Total
$1,578,202.49
$130,715.84
$1,708,918.33
Jul 2028
Invoice Plan
Item
Description
Qty
Subtotal
Tax
Total
Year 7 - OSP7+P
2022OSP7+Premium10Ye
ar
2022 - OFFICER SAFETY PLAN 7 PLUS Premium 10 Year
424
$1,232,466.42
$106,941.64
$1,339,408.06
Year 7 - OSP7+P
80374
EXT WARRANTY, TASER 7 BATTERY PACK
502
$0.00
$0.00
$0.00
Year 7 - OSP7+P
80395
EXT WARRANTY, TASER 7 HANDLE
457
$0.00
$0.00
$0.00
Year 7 - OSP7+P
80396
EXT WARRANTY, TASER 7 SIX BAY DOCK
5
$0.00
$0.00
$0.00
Year 7 - T7Cert
2022T7CertVR10Yr
2022 Taser 7 Cert Bundle W/ VR 10 Year
33
$31,089.90
$2,508.27
$33,598.17
Year 7 - Fleet 3
11641
CRADLEPOINT, NETCLOUD, RENEWAL, ANNUAL
160
$2,004.28
$184.39
$2,188.67
Year 7 - Fleet 3
72036
FLEET 3 STANDARD 2 CAMERA KIT
6
$0.00
$0.00
$0.00
Year 7 - Fleet 3
72040
FLEET REFRESH, 2 CAMERA KIT
6
$1,040.50
$83.76
$1,124.26
Year 7 - Fleet 3
80495
EXT WARRANTY, FLEET 3, 2 CAMERA KIT
6
$0.00
$0.00
$0.00
Year 7 - Fleet 3
Fleet3B+TAP10Yr
Fleet 3 Basic + TAP 10 Year
145
$212,078.58
$12,619.10
$224,697.68
Year 7 - Fleet 3
R1900Kit
Cradlepoint R1900 Single Modem Upgrade Kit
160
$37,964.68
$3,055.75
$41,020.43
Year 7 - Air
100112
AXON AIR, E.COM PILOT DATA LIC
25
$8,571.42
$788.57
$9,359.99
Year 7 - Air
12022
AXON AIR, CLASS 1 UAS LICENSE
20
$8,748.60
$804.87
$9,553.47
Year 7 - Air
12023
AXON AIR, CLASS 2 UAS LICENSE
2
$6,696.00
$616.03
$7,312.03
Year 7
50039
INTERVIEW - SOFTWARE - CLIENT MAINTENANCE (PER TOUCH PANEL-P
8
$0.00
$0.00
$0.00
Year 7
50043
INTERVIEW - SOFTWARE - STREAMING SERVER MAINTENANCE (PER SER
2
$0.00
$0.00
$0.00
Year 7
50045
UNLIMITED INTERVIEW ROOM CLOUD STORAGE
16
$0.00
$0.00
$0.00
Year 7
50448
EXT WARRANTY, INTERVIEW ROOM
7
$0.00
$0.00
$0.00
Year 7
50448
EXT WARRANTY, INTERVIEW ROOM
7
$843.18
$0.00
$843.18
Year 7
73893
STANDARDS LICENSE, NON-SWORN
15
$0.00
$0.00
$0.00
Year 7
73897
STANDARDS SERVICE, PREMIUM
1
$2,857.16
$0.00
$2,857.16
Year 7
AB3C
AB3 Camera Bundle
104
$0.00
$0.00
$0.00
Year 7
AB3C
AB3 Camera Bundle
332
$0.00
$0.00
$0.00
Year 7
AB3MBD
AB3 Multi Bay Dock Bundle
13
$0.00
$0.00
$0.00
Year 7
AB3MBD
AB3 Multi Bay Dock Bundle
40
$0.00
$0.00
$0.00
Year 7
BasicLicense
Basic License Bundle
40
$7,291.20
$670.79
$7,961.99
Year 7
ProLicense
Pro License Bundle
56
$26,550.72
$2,442.67
$28,993.39
Page 13
Q-398229-44767.810DT
Jul 2028
Invoice Plan
Item
Description
Qty
Subtotal
Tax
Total
Total
$1,578,202.64
$130,715.84
$1,708,918.48
Page 14
Q-398229-44767.810DT
Tax is estimated based on rates applicable at date of quote and subject to change at time of invoicing. If a tax exemption certificate should be applied, please submit
prior to invoicing.
Standard Terms and Conditions
Axon Enterprise Inc. Sales Terms and Conditions
Axon Master Services and Purchasing Agreement:
This Quote is limited to and conditional upon your acceptance of the provisions set forth herein and Axon’s Master Services and Purchasing Agreement
(posted at www.axon.com/legal/sales-terms-and-conditions), as well as the attached Statement of Work (SOW) for Axon Fleet and/or Axon Interview Room
purchase, if applicable. In the event you and Axon have entered into a prior agreement to govern all future purchases, that agreement shall govern to the
extent it includes the products and services being purchased and does not conflict with the Axon Customer Experience Improvement Program Appendix as
described below.
ACEIP:
The Axon Customer Experience Improvement Program Appendix, which includes the sharing of de-identified segments of Agency Content with Axon to
develop new products and improve your product experience (posted at www.axon.com/legal/sales-terms-and-conditions), is incorporated herein by
reference. By signing below, you agree to the terms of the Axon Customer Experience Improvement Program.
Acceptance of Terms:
Any purchase order issued in response to this Quote is subject solely to the above referenced terms and conditions. By signing below, you represent that you
are lawfully able to enter into contracts. If you are signing on behalf of an entity (including but not limited to the company, municipality, or government agency
for whom you work), you represent to Axon that you have legal authority to bind that entity. If you do not have this authority, please do not sign this Quote.
Page 15
Q-398229-44767.810DT
Exceptions to Standard Terms and Conditions
Agency has existing contract #00022418, #00038737 (originated via Q-211067, Q-109244) and is terminating that contract upon the new license start date
(7/15/2022) of this quote.
The parties agree that Axon is granting a refund of $24,387.07 to refund paid, but undelivered services. This discount is based on a ship date range of 6/1/2022-
6/15/2022, resulting in a 7/115/2022 license date. Any change in this date and resulting license start date will result in modification of this discount value which may
result in additional fees due to or from Axon.
This credit is contingent upon agency payment of any outstanding invoices including and not limited to Year 2 Billing of contract 00038797.
\s1\
\d1\
Signature
Date Signed
7/25/2022
Page 16
Q-398229-44767.810DT
Page 17
Q-398229-44767.810DT
ATTENTION
This order may qualify for freight shipping, please fill out the following information.
Who is the receiving contact and what is the contact phone
number for this shipment?
What are the receiving hours of operation?
Is a loading dock available for this incoming shipment?
If yes, are you able to unload pallets from the trailer or will
the driver need to assist with unload?
Do you have a forklift and/or pallet jack to transport pallets
into your facility?
Are there any delivery restrictions (no 53' trailers, no box
trucks, etc.)?
1
FLEET STATEMENT OF WORK BETWEEN AXON ENTERPRISE AND AGENCY
Introduction
This Statement of Work (“SOW”) has been made and entered into by and between Axon Enterprise, Inc. (“AXON”), and Glendale Police Dept. - AZ the
(“AGENCY”) for the purchase of the Axon Fleet in-car video solution (“FLEET”) and its supporting information, services and training. (AXON Technical Project
Manager/The AXON installer)
Purpose and Intent
AGENCY states, and AXON understands and agrees, that Agency’s purpose and intent for entering into this SOW is for the AGENCY to obtain from AXON
deliverables, which used solely in conjunction with AGENCY’s existing systems and equipment, which AGENCY specifically agrees to purchase or provide
pursuant to the terms of this SOW.
This SOW contains the entire agreement between the parties. There are no promises, agreements, conditions, inducements, warranties or understandings,
written or oral, expressed or implied, between the parties, other than as set forth or referenced in the SOW.
Acceptance
Upon completion of the services outlined in this SOW, AGENCY will be provided a professional services acceptance form (“Acceptance Form”). AGENCY will sign
the Acceptance Form acknowledging that services have been completed in substantial conformance with this SOW and the Agreement. If AGENCY reasonably
believes AXON did not complete the professional services in conformance with this SOW, AGENCY must notify AXON in writing of the specific reasons within
seven (7) calendar days from delivery of the Acceptance Form. AXON will remedy the issues to conform with this SOW and re-present the Acceptance Form for
signature. If AXON does not receive the signed Acceptance Form or written notification of the reasons for rejection within 7 calendar days of the delivery of the
Acceptance Form, AGENCY will be deemed to have accepted the services in accordance to this SOW.
Force Majeure
2
Neither party hereto shall be liable for delays or failure to perform with respect to this SOW due to causes beyond the party’s reasonable control and not avoidable
by diligence.
Schedule Change
Each party shall notify the other as soon as possible regarding any changes to agreed upon dates and times of Axon Fleet in-car Solution installation to be
performed pursuant of this Statement of Work.
Axon Fleet Deliverables
Typically, within (30) days of receiving this fully executed SOW, an AXON Technical Project Manager will deliver to AGENCY’s primary point of contact via
electronic media, controlled documentation, guides, instructions and videos followed by available dates for the initial project review and customer readiness
validation. Unless otherwise agreed upon by AXON, AGENCY may print and reproduce said documents for use by its employees only.
Security Clearance and Access
Upon AGENCY’s request, AXON will provide the AGENCY a list of AXON employees, agents, installers or representatives which require access to the AGENCY’s
facilities in order to perform Work pursuant of this Statement of Work. AXON will ensure that each employee, agent or representative has been informed or and
consented to a criminal background investigation by AGENCY for the purposes of being allowed access to AGENCY‘s facilities. AGENCY is responsible for
providing AXON with all required instructions and documentation accompanying the security background check’s requirements.
Training
AXON will provide training applicable to Axon Evidence, Cradlepoint NetCloud Manager and Axon Fleet application in a train-the-trainer style method unless
otherwise agreed upon between the AGENCY and AXON.
Local Computer
3
AGNECY is responsible for providing a mobile data computer (MDC) with the same software, hardware, and configuration that AGENCY personnel will use with
the AXON system being installed. AGENCY is responsible for making certain that any and all security settings (port openings, firewall settings, antivirus software,
virtual private network, routing, etc.) are made prior to the installation, configuration and testing of the aforementioned deliverables.
Network
AGENCY is responsible for making certain that any and all network(s) route traffic to appropriate endpoints and AXON is not liable for network breach, data
interception, or loss of data due to misconfigured firewall settings or virus infection, except to the extent that such virus or infection is caused, in whole or in part,
by defects in the deliverables.
Cradlepoint Router
When applicable, AGENCY must provide AXON Installers with temporary administrative access to Cradlepoint’s NetCloud Manager to the extent necessary to
perform Work pursuant of this Statement of Work.
Evidence.com
AGENCY must provide AXON Installers with temporary administrative access to Axon Evidence.com to the extent necessary to perform Work pursuant of this
SOW.
Wireless Upload System
If purchased by the AGENCY, on such dates and times mutually agreed upon by the parties, AXON will install and configure into AGENCY’s existing network a
wireless network infrastructure as identified in the AGENCY’s binding quote based on conditions of the sale.
VEHICLE INSTALLATION
Preparedness
4
On such dates and times mutually agreed upon by the parties, the AGENCY will deliver all vehicles to an AXON Installer less weapons and items of evidence.
Vehicle(s) will be deemed ‘out of service’ to the extent necessary to perform Work pursuant of this SOW.
Existing Mobile Video Camera System Removal
On such dates and times mutually agreed upon by the parties, the AGENCY will deliver all vehicles to an AXON Installer which will remove from said vehicles all
components of the existing mobile video camera system unless otherwise agreed upon by the AGENCY.
Major components will be salvaged by the AXON Installer for auction by the AGENCY. Wires and cables are not considered expendable and will not be
salvaged. Salvaged components will be placed in a designated area by the AGENCY within close proximity of the vehicle in an accessible work space.
Prior to removing the existing mobile video camera systems, it is both the responsibility of the AGENCY and the AXON Installer to test the vehicle’s systems’
operation to identify and operate, documenting any existing component or system failures and in detail, identify which components of the existing mobile video
camera system will be removed by the AXON Installer.
In-Car Hardware/Software Delivery and Installation
On such dates and times mutually agreed upon by the parties, the AGENCY will deliver all vehicles to an AXON Installer, who will install and configure in each
vehicle in accordance with the specifications detailed in the system’s installation manual and its relevant addendum(s). Applicable in-car hardware will be installed
and configured as defined and validated by the AGENCY during the pre-deployment discovery process.
If a specified vehicle is unavailable on the date and time agreed upon by the parties, AGENCY will provide a similar vehicle for the installation process. Delays due
to a vehicle, or substitute vehicle, not being available at agreed upon dates and times may results in additional fees to the AGENCY. If the AXON Installer
determines that a vehicle is not properly prepared for installation (“Not Fleet Ready”), such as a battery not being properly charged or properly up-fit for in-service,
field operations, the issue shall be reported immediately to the AGENCY for resolution and a date and time for the future installation shall be agreed upon by the
parties.
5
Upon completion of installation and configuration, AXON will systematically test all installed and configured in-car hardware and software to ensure that ALL
functions of the hardware and software are fully operational and that any deficiencies are corrected unless otherwise agreed upon by the AGENCY, installation,
configuration, test and the correct of any deficiencies will be completed in each vehicle accepted for installation.
Prior to installing the Axon Fleet camera systems, it is both the responsibility of the AGENCY and the AXON Installer to test the vehicle’s existing systems’
operation to identify, document any existing component or vehicle systems’ failures. Prior to any vehicle up-fitting the AXON Installer will introduce the system’s
components, basic functions, integrations and systems overview along with reference to AXON approved, AGENCY manuals, guides, portals and videos. It is
both the responsibility of the AGENCY and the AXON Installer to agree on placement of each components, the antenna(s), integration recording trigger sources
and customer preferred power, ground and ignition sources prior to permanent or temporary installation of an Axon Fleet camera solution in each vehicle type.
Agreed placement will be documented by the AXON Installer.
AXON welcomes up to 5 persons per system operation training session per day, and unless otherwise agreed upon by the AGENCY, the first vehicle will be used
for an installation training demonstration. The second vehicle will be used for an assisted installation training demonstration. The installation training session is
customary to any AXON Fleet installation service regardless of who performs the continued Axon Fleet system installations.
6
The customary training session does not ‘certify’ a non-AXON Installer, customer-employed Installer or customer 3rd party Installer, since the AXON Fleet
products does not offer an Installer certification program. Any work performed by non-AXON Installer, customer-employed Installer or customer 3rd party Installer
is not warrantied by AXON, and AXON is not liable for any damage to the vehicle and its existing systems and AXON Fleet hardware.
STAT EMENT OF WORK FOR
THE I M PL EM ENTATI ON OF
AXON STANDARDS FOR
GL ENDAL E POLI CE
DEPART MENT ("SOW”)
Submitted By:
Axon Enterprise, Inc. (Axon)
17800 North 85t h Street
Scottsdale, AZ 85255
1 . P R O J E C T O V E R V I E W : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1 . 1 S O F T W A R E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
A X O N S T A N D A R D S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1 . 2 D E F I N I T I O N S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1 . 3 O U T O F P R O J E C T S C O P E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2 . P R O F E S S I O N A L S E R V I C E S : . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2 . 1 G E N E R A L . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2 . 2 D A T A C O N V E R S I O N . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2 . 3 R E P O R T I N G A N D D A T A S T O R E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2 . 4 R E A D I N E S S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2 . 5 T R A I N I N G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3 . P R O J E C T M A N A G E M E N T : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3 . 1 M A N A G E M E N T R E S O U R C E S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3 . 2 R E Q U I R E M E N T S P L A N N I N G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3 . 3 C H A N G E C O N T R O L . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3 . 4 M I L E S T O N E C O M P L E T I O N R E P O R T ( “ M C R ” ) . . . . . . . . . . . . . . . . . . . . . . . . . 7
4 . A G E N C Y C O M M I T M E N T S : . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
5 . S U P P O R T : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
6 . T E R M S A N D C O N D I T I O N S : . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 0
A T T A C H M E N T A - M I L E S T O N E C O M P L E T I O N
R E P O R T T E M P L A T E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1
A T T A C H M E N T B - P R O J E C T C H A N G E O R D E R
T E M P L A T E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2
A T T A C H M E N T C - T H I R D - P A R T Y P R O D U C T S A N D
S E R V I C E S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 3
PAGE1
1 . P R O J E C T O V E R V I E W :
1 . 1 S O F T W A R E
The software detailed in this SOW includes, but is not limited to, the listed
functionality:
A X O N
S T A N D A R D S
Use of Force
Vehicle Pursuit
Vehicle Collision
Internal Complaint
Citizen Complaint
Attachments
Internal Affairs
Investigative Case
Management
Configurable Forms and
Fields
Restrictions
1 . 2 D E F I N I T I O N S
T E R M
D E F I N I T I O N
P A R T I E S
Agency
Glendale Police Department who is identified within this SOW
End-Users
Specific agency groups who will use the system
Professional Services
The services that Axon will provide within the scope of this SOW
S Y S T E M S
Axon Systems
Software solutions and agency-specific integrations developed by Axon
CJIS
The Federal Bureau of Investigation’s criminal justice information system
MDC
Mobile Data Computer - device associated within a vehicle or other mobile
unit
DataStore
The database Axon provides allowing the agency to query data
Product
The software solutions being implemented as part of this SOW
Production Environment
The operational environment where the product is accessed
Service Portal
An online portal provided by Axon where issues identified are entered and
triaged
P R O J E C T & M I L E S T O N E S
Project
Scope of this SOW as defined by the work to be completed described herein
Project Change Order (PCO)
Change order form outlined in Attachment B to be executed between Axon
and the agency if a material change in scope is required for this SOW
Milestone Completion Report
The report outlined in Attachment A to be executed at key milestones
between agency and Axon to approve completion of project phases
PAGE2
T E R M
D E F I N I T I O N
Go-Live
End-users are activated, and the agency is actively using the product
Third-Party Products and
Services
Software, hardware, and services that are not owned by Axon but are being
provided by Axon for this project as listed in Attachment C
A C C E P T A N C E
Blocker
Issue impacting 50% or more users
Integration Acceptance
Testing
Scheduled events for testing of each integration point and associated
functionality in collaboration with the agency and the agency’s vendors
Functional Acceptance Testing
Testing the functionality of the system as configured for the agency
1 . 3 O U T O F P R O J E C T S C O P E
Axon is only responsible for performing the professional services described within
this SOW. Any additional professional services that are not defined explicitly by this
SOW shall be done so through a Project Change Order. The following are considered
outside the scope of this project:
Administration, management, or support of any internal city, county, state,
federal, or agency IT network or infrastructure
Third-party products and services costs related to the vendors or agency’s
side of the integration
Changes made by the agency or the agency’s vendors
PAGE3
2 . P R O F E S S I O N A L S E R V I C E S :
2 . 1 G E N E R A L
The agency will provide a master charge table that Axon will load. Axon will provide
the appropriate structure to the agency.
2 . 2 D A T A C O N V E R S I O N
Axon implements a structured methodology for converting data from the agency’s
legacy system to the product. The agency is responsible for providing Axon with
extracted data in a format that can be used by Axon for import. The preferred
method for delivering legacy data to Axon is by using the Microsoft Data Migration
Assistant. The next best method is for the agency to send a .bacpac file to Axon. If
neither method is available, a direct query through the Microsoft Self Hosted
Integration Runtime (SHIRt) can be used.
Axon queries the data to identify completeness, missing values, and other measures
of data integrity across records and provides the agency with detailed findings. The
agency may or may not elect to process the data further to address completeness or
may have Axon move forward with the conversion process.
Subject to the data conversion plan, Axon can perform an initial conversion to inject
the data into the product training and/or production instance(s) prior to Go-Live. A
second conversion is performed before Go-Live for data accumulated in the legacy
system between the initial conversion and crossover to Axon. Depending on the final
data conversion plan, data may be injected after Go-Live.
The data and operational expertise of the agency’s staff are necessary for questions
that arise. Thus, it is critical that a member of the agency’s team be available to
support the data conversion portion of the project.
This process is considered complete once the last set of data has been converted
and available within the product and the agency has confirmed validation of the
converted data. Axon does not provide ongoing maintenance of the converted data.
D E S C R I P T I O N O F R O L E S A N D R E S P O N S I B I L I T I E S B E T W E E N T H E A G E N C Y
A N D A X O N :
The agency should be prepared to:
Provide a subject-matter expert (SME) and provide availability for consultation
throughout the project.
Facilitate meetings with all third-party system vendors where data conversion
is necessary, as required by Axon.
Extract and provide the data to Axon in an agreed-upon format.
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Address data quality by the agency prior to provisioning to Axon.
Minimize the amount of business logic and file processing prior to conversion
where possible.
Provide a data dictionary to define all elements of the legacy data.
Provide an entity relationship diagram of the legacy database, if available.
Collaborate with Axon to map the data from the legacy data structures and
formats into the product.
Data conversion and data conversion review are critical to project deployment
success. Throughout the data conversion, requirements planning, and review
process, the agency project team and Axon data conversion project resource work
closely together to ensure success.
A G E N C Y D A T A C O N V E R S I O N S
IA Pro and Blue Team: Axon Will import legacy use of force data from IA Pro
and Blue Team into Axon Standards.
G O - L I V E C O N T I N G E N C Y
Before data conversion is complete, the agency may Go-Live. This does not relieve
Axon from completing the data conversion, but the agency will be charged upon using
the software.
2 . 3 R E P O R T I N G A N D D A T A S T O R E
Axon will configure and make available to the agency a MS SQL DataStore
containing all field and form data from the Axon Suite that allows the agency
to utilize available data for reporting and analytical purposes.
Axon will provide the agency with a data dictionary and/or other appropriate
documentation.
If Axon provides reports for specific purposes as indicated, it is the
responsibility of the agency to maintain them after Go-Live.
2 . 4 R E A D I N E S S
Axon will conduct functional acceptance testing via use cases approved by
Axon and the agency.
All issues discovered during and after training will be entered into the
service portal for triage and follow-up.
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2 . 5 T R A I N I N G
Axon will work in partnership with the agency to design an appropriate Training Plan
and schedule to ensure affected agency members are adequately trained and
prepared to administer and use Axon Records. The agency will receive a lesson plan
that outlines the topics to be covered, intended audience, facility needs, and
duration of the training.
F O R M A T
Axon will provide the agency with all the necessary training materials and digital
assets to facilitate any of the training formats listed below. Training sessions will be
conducted in an environment containing necessary configurations, forms, and
workflows.
T R A I N - T H E - T R A I N E R : Axon trains system administrators and/or “super users” in
full system functionality that is role agnostic.
Axon’s Train-the-Trainer approach provides the agency with at least one user
group that is fully equipped to provide system expertise to any user and
provide agency-led training to other users.
Note: It will be the responsibility of the agency to update the training materials
to include agency policies and procedures.
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H Y B R I D M O D E L : Axon trains all agency end users in role-specific system
functionality via a hybrid model that can include a combination of on-site instructor-
led training, eLearning, and/or remote live instruction facilitated by Axon trainers.
Axon’s hybrid training model allows the agency and Axon to develop a
customized and flexible training program that is suitable to the specific needs
and concerns of the agency.
Note: It will be the responsibility of the agency to deliver any training
sessions specific to the agency policies and procedures.
S C H E D U L E
The training plan will contain an agreed-upon schedule that makes efficient use of
time and resources to avoid undue staffing impacts on the agency. Training sessions
exclusive to the Functional Acceptance Testing (FAT) will only occur after FAT has
been successfully completed and documented.
Training sessions provided by Axon are conducted on consecutive weekdays
(Tuesday-Friday) during normal business hours (8am-6pm).
Training sessions required past the agreed-upon schedule in the training
plan, regardless of delivery method, will be the responsibility of the agency,
unless agreed upon previously by the project team and training team
management.
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3 . P R O J E C T M A N A G E M E N T:
3 . 1 M A N A G E M E N T R E S O U R C E S
Both parties will assign a project manager to ensure completion of
deliverables.
Axon’s project manager will ensure all team members from Axon and the
agency are continually updated on the status of the project.
3 . 2 R E Q U I R E M E N T S P L A N N I N G
All project requirements will be documented during the kick-off and
discovery phases of the project.
Once the agency and Axon agree on all requirements, Axon’s project manager
will work with the agency’s project manager to develop a project plan for
Axon’s implementation.
3 . 3 C H A N G E C O N T R O L
If any changes in the project cause a material increase or decrease in fees,
as determined by Axon, an adjustment in the fees will be agreed upon
between the agency and Axon. All PCO forms must be approved and signed
by the agency authority (Attachment_B).
The agency acknowledges a proposed change request might have an impact
on both scheduling and cost for the project that will be outlined in the PCO
form.
3 . 4 M I L E S T O N E C O M P L E T I O N R E P O R T ( “ M C R ” )
Axon will submit an MCR to the agency for approval upon completion of a
milestone. Milestone Completion Report included (Attachment A).
Upon receiving an MCR, the agency has 14 calendar days to approve the
milestone completion. If the agency has issues related to the milestone
completion, the expectation is that the agency will respond in writing to Axon
with any issues related to the MCR within the 14 calendar-day window.
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4 . A G E N C Y C O M M I T M E N T S :
Ensure the reasonable availability for meetings, phone or email of
knowledgeable staff and personnel to provide timely and accurate
documentation and information to Axon.
Identify holidays, non-workdays, or major events that may impact the project.
Ensure agency desktop, mobile systems, and devices can access the product.
Make available relevant systems if needed for assessment by Axon (including
making these systems available to Axon via remote access, if possible).
Provide Axon with remote access to the agency’s Axon Evidence account
when required.
The agency agrees to pay for licenses upon completion of Go-Live.
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5 . S U P P O R T:
Axon will provide updates and enhancements to the product, which the
agency will automatically receive.
Axon will provide the agency’s end users with access to the help.axon.com
support portal to submit and review service tickets.
Following final acceptance, the agency will utilize Axon support via
my.axon.com for any further modifications to the product.
For technical support assistance, the agency may contact a technical support
representative at 800-978-2737, or via email at Support@Axon.com. Online,
email-based support and remote-location troubleshooting are included on an
ongoing basis as part of the agency’s investment in the Axon ecosystem.
Phone support is available 24/7.
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6 . T E R M S A N D C O N D I T I O N S :
This SOW is governed by the Master Services and Purchasing Agreement executed by
the Parties.
A X O N E N T E R P R I S E , I N C .
Signature: _____________________
Name: _________________________
Title: _________________________
Date: _________________________
A G E N C Y
Signature: _________________________
Name: ____________________________
Title: _____________________________
Date:
_____________________________
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AT TA C H M E N T A - M I L E S TO N E C O M P L E T I O N
R E P O R T T E M P L AT E
By signing for the items in this Milestone Completion Checklist, I agree that Axon’s
Professional Services Organization has reached the following milestone for the
Project agreed upon in the SOW between Axon and Glendale Police Department:
ප
Final Acceptance
Date Services were completed on:
_________ day of _______________, 20___
Today’s Date: ______________
Agency Name: ______________________________________
Signature: _________________________________________
Printed Name: ______________________________________
Title: ______________________________________________
Email: ______________________________________________
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AT TA C H M E N T B - P R O J E C T C H A N G E O R D E R
T E M P L AT E
Date:
Description of change to Axon product or service:
Justification for change:
Effects on schedule:
Effect on project pricing (attach quote for reduction or increase in costs):
A X O N E N T E R P R I S E , I N C .
Signature: _____________________
Name: _________________________
Title: _________________________
Date: _________________________
A G E N C Y
Signature: _________________________
Name: ____________________________
Title: _____________________________
Date: _____________________________
_________________
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E N C Y
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Sign
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a ure: __________
Name: ___________
Titl
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AT TA C H M E N T C - T H I R D - PA R T Y P R O D U C T S A N D
S E R V I C E S
To deliver a complete solution to Agency, Axon employs third-party products and
services providers.
Axon will be responsible for the management of third parties identified within
Attachment C for the purposes of this project. All communications between those
third parties, the agency, and Axon will be managed by Axon including any supporting
requirements, integration acceptance testing, functional acceptance testing, or the
processing of PCO or MCR documentation.
The following third-party products and services are included within the scope of this
SOW:
Microsoft Data Gateway (“Data Gateway”):
Included within this project, is software that allows integrations within
Agency’s local environment to communicate with Axon’s cloud hosted
environment.
Agency agrees to provide a CJIS server and operating environment for
hosting of the Data Gateway.