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C-11434
AMENDMENT NO. 2
Professional Services Agreement
between City of Glendale and System Innovators,
A Division of N. Harris Computer Corporation
Contract No. C-11434)
This Amendment No. 2 (“Amendment”) to the Support and Maintenance (“Agreement”) is
made this day of , 2022, (“Effective Date”), by and between the City of
Glendale, an Arizona municipal corporation (“City”) and System Innovators, a Division of
N. Harris Computer Corporation a Foreign For-Profit (Business) Corporation authorized to
do business in Arizona (“Contractor”).
RECITALS
A. City and System Innovators (“Contractor”) previously entered into the Support and
Maintenance Agreement, Contract No. C-11434, dated December 20, 2016
(“Agreement”); and
B. City and System Innovators entered into Amendment No. 1 to the Support and
Maintenance Agreement on August 13, 2019 for a interface to the iNovah cashiering
system with SmartGov for customer payments; and
Cc. City and Contractor wish to modify and amend the Agreement subject to and strictly
in accordance with the terms of this Amendment.
AGREEMENT
In consideration of the mutual promises set forth herein and other good and valuable
consideration, the receipt and sufficiency of which are hereby acknowledged, the City and
Contractor hereby agree as follows:
1. Recitals. The recitals set forth above are not merely recitals but form an integral
part of this Amendment.
2. Term. The term of the Agreement is extended for a (3) three-year period from
January 1, 2023, through December 31, 2025. Thereafter, the City may extend the
Agreement for an additional two (2) years renewable on an annual basis, unless
terminated by either party upon giving to the other not less than two (2) month
notice in writing prior to the end of any subsequent renewal term. All other
provisions of the Agreement except as set forth in this Amendment shall remain in
their entirety.
3. Scope of Work. The Scope has changed by the removal of the Teleworks IVR
Interface. All other Software and Maintenance products shall remain the same.
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Compensation. The City will pay Contractor $257,593.00 for the initial term and
includes all renewal periods as further defined in Exhibit B, Annual Support and
Maintenance Fee.
Insurance Certificate. Current certificate will expire on City will (Date) and a new
certificate applying to the extended term must be provided prior to this date to
Materials Management and the Contract Administrator.
Non-discrimination. Contractor must not discriminate against any employee or
applicant for employment on the basis of race, color, religion, sex, national origin,
age, marital status, sexual orientation, gender identity or expression, genetic
characteristics, familial status, U.S. military veteran status or any disability.
Contractor will require any Sub-contractor to be bound to the same requirements as
stated within this section. Contractor, and on behalf of any subcontractors, warrants
compliance with this section.
No Boycott of Israel. To the extent A.R.S § 35-393 through § 35-393.03 are
applicable, the parties hereby certify that they are not currently engaged in, and agree
for the duration of the Agreement to not engage in, a boycott of goods or services
from Israel, as that term is defined in A.R.S § 35-393.
Attestation of PCI Compliance. When applicable, the Contractor will provide the
City annually with a Payment Card Industry Data Security Standard (PCI DSS)
attestation of compliance certificate signed by an officer of Contractor with oversight
responsibility.
Ratification of Agreement. City and Contractor hereby agree that except as
expressly provided herein, the provisions of the Agreement shall be, and remain in
full force and effect and that if any provision of this Amendment conflicts with the
Agreement, then the provisions of this Amendment shall prevail.
{Signatures on the following page.|
{6
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ATTEST:
CITY OF GLENDALE, an Arizona
municipal corporation
Kevin R. Phelps, City Manager
Julie K. Bower, City Clerk
APPROVED AS TO FORM:
(SEAL)
Michael D. Bailey, City Attorney
SYSTEMS INNOVATORS, A
DIVISION OF N. HARRIS
COMPUTER COMPANY
Ps
y: _Terg/Bechtcl
: _Vi€e President, Operations
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Exhibit B
Annual Support and Maintenance Fee
Year 1 — Year 3 Support and Maintenance Fees with optional Year 4 and Year 5.
Software Support
iNovah- SWS - 300,000 Receipts License
Northstar Real Time Interface
Tyler Munis GL Batch File
Hansen Permitting Batch File
SmartGoy
4 TPGA?76 Printer - HWX
4 APG Cash Drawer - HWX
Year 1:
1/412023-12/31/2023
$ 24,062.46
$ 9,669.78
3 2,993.71
$ 2,993.74
5,512.50
$ 255.26 $ 1,021.04
$91.16 $ 364.64
Year 2:
11/2024-12/31/2024
25,265.58
10,153.27
3,143.40
3,143.40
5,788.13
wR tT Fe &
$ 268.02 $ 1,072.09
$95.72 $ 382.87
Year 3:
1/1/2025-12/31/2025
$ 26,528.86
$ 10,660.93
$ 3,300.57
$ 3,300.57
$ 6,077.53
$ 28142 $ 1,125.70
$ 100.50 $ 402.02
Optional Year 4:
1/4/2026-12/31/2026
27,855.31
11,193.98
9,465.59
3,465.59
6,381.41
$ 295.50 $ 1,181.98
$ 10553 $ 422.12
wwe FH FH
Optional Year 5:
4/1/2027-12/3112027
29,248.07
11,753.68
3,638.87
3,638.87
6,700.48
$ 310.27 $ 1,241.08
$ 11081 $ 443.22
CP FA Hh TF
Term Total
$ 46,617.84
$ 48,948.73
$ 51,396.17
$ 53,965.98
$ 56,664.28
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