PowerPoint Presentation

GESD System of Care Center 
Partnership Opportunity
City Council Workshop, February 28, 2023

Presentation Overview
2
• Background
• GESD System of Care Overview
• Location Information
• Partnership Opportunity & Community Benefit
• Cost-Benefit Analysis
• Council Consensus

Background
3
• $17M CIP FY2018-19 Community Services Resource 
Center
• Co-location of city and partner services:
– Improve social determinants of health
– Improve economic stability
– Increase access to quality workforce training & education
– Increase access to quality healthcare
– Increase access to city programs and services for low-
income households
• Ultimately removed from the plan

Human Service & Community Vitality 
Programs
4
• Public Housing
• Housing Choice Vouchers
• Eviction Prevention & Diversion
• Rapid Re-Housing
• Water/Energy Utility Assistance
• Homeowner Repair/Rehab Assistance
• Grant Management
• Volunteer Services
• Community Beautification Programs
• Community Partnership Programs
*Not including Library Programs & Services
8,000 Served 
Annually

Current Service Delivery Challenges
5
• Unable to accommodate partners on-site
• Wrap around services are referral based
• All divisions individually located
• Housing Administration off-site
• Inadequate space for client meetings
• Awkward workspaces (tiny offices, shared offices, 
etc.)

6

7
Public Service 
Windows
Client Seating 
Space
Small 
Workstations

8

Glendale Elementary School District
9
• 2016 – began projecting enrollment decline
• 2021-22 – began school closures 
• 5 schools closed, 2 repurposed
• Coyote Ridge Elementary       System of Care Center:
– Facility built in 2001 
– Community-based services
– Continuum of support for students and families
– Increase health awareness and literacy
– Provide early intervention
– Connect families, schools, and communities

10
System of Care Center (SoCC)
• 7677 W. Bethany Home
• Opened as SoCC August 2022
• Full and part-time providers on-
site:
– Welcome Center
– Literacy Center
– Event Center
– Family Hub
– Health & Wellness Center
– Social Services Center
– Vocational Training Center

11
Partner Providers
• Current Services:
– Parent/Child Literacy Classes
– Parent Workshops
– Health & Nutrition Programs
– Substance Abuse Prevention
– Mental/Behavioral Health
– Food Distribution
– AHCCCS Application 
Assistance
• Planned Services:
– Medical/Dental Services

Location Aerial
12
Bethany Home Road

Proximity to Qualified Census Tracts
13

Major Bus Route
14

15
Partnership Opportunity
• 12,000 SF 
• 5-year lease, with 
optional renewals 
• No leasing fees/rent
• Minimum 12 months 
notice of non-renewal
• City costs:
– Tenant Improvements
– Parking Improvements
– Utilities (pro-rata share)
– Custodial (pro-rata share)

16
Client/Community Benefit
• Welcoming environment
• Co-located partner services
• Enhanced programming
• Prioritizes vulnerable 
populations
• Public-Private Partnership
• Improved operational 
efficiency
• Improved collaboration
• Increased case 
management with on-site 
partners
• Improved resource and 
referral processes
• Streamlined services
• Increased partnerships

Strategic Alignment
17

18
Tenant Improvements Overview
• Immediate:
– Remodeling bathrooms
– Reception space
– Client meeting rooms
– Secure back-office
– Kitchenette/break area
– Conference space
– Office space/workstations
– Records/workroom
• Potential Future:
– Covered parking
– EV charging

Process & Probable Timeline
19
Timeframe:
Item:
April/May
Concept Study & Cost Refinement
Identify Funding Options
Seek Final Council Budget Approval
Enter into Facility Use Agreement
May-August
Design
Permit/BID
FF&E Order
September-November Construction
December
Move-In

Continuity of Services (July-December)
20
Services:
Item:
Scheduled Client Meetings
SoCC Welcome Center
Library Meeting Rooms
Housing 
No Change
CAP/Revitalization
SoCC Welcome Center (potentially)
Hotel Space (Main/Foothills Libraries)
Telework
Community Engagement
Hotel at Field Operations
Telework
Administration
Hotel Space (Housing or Libraries)
Telework

21
Cost Analysis/Return on Investment
One-Time Cost Estimates:
• $2 million immediate 
• $1 million potential future
Annual Ongoing:
• $30,000 GF operating
TOTAL SF
12,000
              
LEASE COST/SF
5.00
$                
ANNUAL CPI INCREASE
1.5%
Cumulative
YEAR 1
720,000
$       
YEAR 2
730,800
$       
1,450,800
$       
YEAR 3
741,762
$       
2,192,562
$       
YEAR 4
752,888
$       
2,945,450
$       
YEAR 5
764,182
$       
3,709,632
$       
YEAR 6
775,644
$       
4,485,277
$       
YEAR 7
787,279
$       
5,272,556
$       
YEAR 8
799,088
$       
6,071,644
$       
YEAR 9
811,075
$       
6,882,719
$       
YEAR 10
823,241
$       
7,705,960
$       
VALUE OF $0 COST LEASE
ASSUMPTIONS

Council Consensus
22
Seeking Council consensus to identify $2 million 
for one-time tenant improvements and $30,000 for 
annual operating costs to pursue co-location 
opportunity.
Seeking Council consensus to add a $1 million 
placeholder for future CIP for covered parking and 
electric vehicle charging.