Executed HOME ARP MSA

City of Glendale — Regular Meeting (2023-10-24)

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C23-1060

CITY OF GLENDALE

MASTER SERVICES AGREEMENT FOR HOMELESSNESS SERVICES UNDER THE HOME
INVESTMENT PARTNERSHIPS PROGRAM AMERICAN RESCUE PLAN ACT (HOME-ARP)

This Master Services Apreement for Homelessness Services Under the Home Investment Partnerships Program

American Rescue Plan Act (HOME-ARP) (“Agreement”) is executed this 1st day of October, 2023 by and between,
Central Arizona Shelter Services, Inc. (CASS), an Arizona nonprofit corporation (“Subrecipient”), and the City of

Glendale, an Arizona municipal corporation (the “City”).

RECITALS

WHEREAS, the City is a Member of the Maricopa HOME Consortium (“Consortium”), a “Participating
Jurisdiction” (“PJ”) under the Home Investment Partnerships Program (“HOME” or “HOME Program”) that
receives HOME funds from the U.S. Department of Housing and Urban Development (“HUD”) under Title II of
the Cranston-Gonzalez National Affordable Housing Act of 1990, as amended, 42 USC 12741 et seq., (the “Acey and
Title 24 of the Code of Federal Regulations Part 92; (the “HOME regulations”); and

WHEREAS, the P] received an allocation of supplemental HOME funds provided under the Public Law
117-2 known as the American Rescue Plan Act of 2021 (the “Act” or “ARPA”) that entitles the City to a portion of
these funds as a Member of the Consortium; and

WHEREAS, the City’s total share of these funds equals $2,876,844 which is available to the City to use for
activities eligible under Title 24 of the Code of Federal Regulations, Part 92 (“24 CFR 92” or the “HOME
regulations”) and HUD guidance provided through Community Planning and Development (“CPD”) Notice 21-10,
entitled, “Requsrements for the Use of Funds in the HOME-American Rescue Plan Program” (the “Notice”) that will
supplement the HOME regulations; and

WHEREAS, among the eligible uses of HOME-ARP program funds is the provision of supportive services
to the homeless; and

WHEREAS, Subrecipient is currently providing these services on behalf of the City under separate
agreement and has performed satisfactorily to date to address homelessness in the City through the Glendale
Homeless Solutions Alliance (“GHSA” or the “Activity”); and

WHEREAS, As provided in the Uniform Administrative Guidance in 2 CFR § 200, the City is authorized to
contract by subrecipient agreement with public entities or private non-profit entities for qualified activities and projects;
and City desires to provide funding to assist Subrecipient in providing its Activity through the distribution of HOME-
ARP funds (“Funds” or “Funding”).

WHEREAS, City and Subrecipient agree that the Activity meets a priority need identified in the City’s Five-
Year Consolidated Plan and the Funds designated for the Activity constitute reasonable and prudent assistance necessary
for the completion of the Activity.

WHEREAS, City finds that a public purpose is served by the financial participation of the City and by
providing the Funding designated for Subrecipient.

NOW, THEREFORE, in consideration of the foregoing and the mutual agreements and covenants set
forth herein, the City and Subrecipient do agree, for themselves and for their respective successors and assigns, as

follows:
AGREEMENT

In consideration of the mutual promises, payments and other provisions hereof, City and Subrecipient agree as
follows:

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Subrecipient Activity.

LL Subrecipient will design, implement, operate, and/or complete — including providing all necessary or
reasonable labor, materials, services, supervision, tools, equipment, licenses, and permits necessary to
operate the Glendale-Homeless Solutions Alliance (the “Activity”), which is further defined with
specificity in Exhibit A, Scope of Activity.

12 City may provide technical assistance upon request to Subrecipient in order for Subrecipient to assure it
complies at all times with applicable federal provisions governing the use of Funds.

13 Eligible HOME-ARP supportive service activities include, but are not limited to, the following broad
eligible categories, as defined in the Notice: street outreach, emergency shelter, homelessness
prevention. Glendale Homeless Solutions Alliance services include these and eligible sub-categories,
such as eviction prevention, utility assistance, deposit assistance, diversion, family reunification, rapid
re-housing, housing relocation and stabilization services, short-term and medium-term rental assistance,
pet services, and Homeless Management Information System management. Specific activities and
deliverables to be provided under this Agreement ate described in Exhibit A, Scope of Activity.

Agreement Term. This Agreement is effective October 1, 2023 and will terminate on June 30, 2025. This

Agreement may be amended at any time during the grant term if it is deemed by both parties to be advantageous

to the mission of the grant program. This Agreement may be extended for up to two (2) additional years upon

the agreement of both parties.

Period of Performance. Subrecipient may provide services under this Agreement between May 1, 2023 and

June 30, 2025 and shall be eligible to receive reimbursement for eligible and properly documented during this

period.

Funding Amount. The City will fund to the Subrecipient for the full performance of this Agreement and the

actual conduct of the Activity specified herein a total subgrant amount not to exceed $2,136,844:00. This

amount constitutes the entire consideration for the City’s participation in the performance and completion of
all work to be performed for this Activity under this Agreement.

41 Funding under this Agreement will be made available in accordance with Exhibit C, Billing and
Reporting Information, in such amounts and incremental distributions that are approved by the City
for vatious phases of work. The City shall reimburse the Subrecipient only for actual incurred costs
upon the presentation of properly documented reimbursement requests. Payments may be contingent
upon certification of the Subrecipient’s financial management system in accordance with the standards
specified in this Agreement, HOME regulations, stipulations in the Notice and the Uniform Guidance
under 2 CFR § 200.

42 Subrecipient’s final request for financial assistance under this Agreement must be submitted to the City
within thirty (30) days of the expiration or termination of this Agreement.

43 Subrecipient must make a concerted, good-faith effort to expend the total Funding amount specified
above within the Period of Performance stated in Section 3, The Subrecipient’s reimbursable costs and
expenditures shall not exceed the total Funding amount. The City shall not be liable for or reimburse
the Subrecipient for any extra costs or overruns on the Activity, or any additional Funding in excess
of the total amount stated above.

44 Reversion of Funds. Subrecipient will return to the City, upon expiration or termination of this
Agreement, any Funds that have not been expended, all Program Income, and any accounts receivable
resulting from the use of Funds, including Program Income, within 30 days after the end of the
Agreement Term. Any funds held by the City at the end of the Agreement Term or refunded to the
City shall be reallocated by the City.

45, Matching Funds. The Notice provides a waiver of matching requirements for HOME-ARP funds.
Subrecipient will not be required to contribute matching funds through this Agreement.

46 Program Income.

461. Any Program Income, as that term is defined by 24 CFR §92.503, that is received by
Subrecipient prior to grant close-out will be used to offset payment due in an amount directly
proportional to the prorated share of HOME-ARP Funds used.

462 Under this Agreement, “Program Income” refers solely to those funds derived from
Subrecipient provided by the City and includes, but is not limited to, income received from
the clients served for services performed or materials purchased. Documentation supporting
the amount of Program Income received will be submitted with monthly billings, as applicable.

Availability of Funds.

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The provisions of this Agreement relating to the payment for services shall become effective when
Funds assigned for the purpose of compensating the Subrecipient, as provided herein, are actually
available to the City for disbursement.

If any action is taken by the federal government to suspend, decrease or terminate its fiscal obligation
under, ot in connection with this Agreement, the City may amend, suspend, decrease or terminate its
obligations under or in connection with this Agreement. In the event of termination, the City shall be
liable for payment only for setvices rendered prior to the effective date of the termination, provided
that such services performed are in accordance with the provisions of this Agreement. The City shall
give written notice of the effective date of any suspension, amendment or termination under this
section. Notice shall be deemed effective upon Subrecipient when teceived or thtee days after
postmarked by mail carrier, whichever is sooner.

Subrecipient may request reimbursement from the City of that part of the Funding amount relating to
a particular Activity no less than once per quarter, not more often than monthly, or as required by the
City to meet its regulatory and contractual obligations. City shall review the claim and in accord with
24 CFR §576.203(c) and as further outlined in Exhibit B, shall reimburse Subrecipient for allowable
and fully documented costs within thirty (30) days after receiving Subrecipient’s complete payment
request.

Subrecipient Warranties and Representation. The Subrecipient certifies:

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Subtecipient is a duly organized non-profit corporation under the laws of Arizona. Subrecipient
maintains and will continue to maintain throughout the term of this Agreement, a designation under
state and federal law as a tax-exempt, nonprofit corporation.

Subrecipient’s governing body has duly adopted or passed as an official act, a resolution, motion, or
similar action authorizing the person identified as the official representative of the Subrecipient to
execute this Agreement and to comply with the terms of this Agreement.

That it possesses legal authority to execute this Agreement.

That it intends to provide the service for which Funds are granted under this Agreement for at least
the Agreement term.

Utilize normal and customary practices for the delivery of the Subrecipient Activity, and provide a level
of service that is consistent with the level of service for similar activities administered by the
Subrecipient exclusive of this Agreement as defined by the Scope of Activity attached in Exhibit A.
That the Activity assisted under this Agreement is designed to give maximum feasible priority to
activities that benefit program beneficiaries as defined in Exhibit A. Subrecipient must follow HUD
guidelines for determining that persons and families meet the definitions of allowable beneficiaries
under the HOME-ARP program. The Subrecipient shall conduct an initial evaluation to determine the
eligibility of each individual or family’s eligibility for assistance. These evaluations may be conducted
in accordance with the centralized or coordinated assessment requirements set forth under 24 CFR §
576.400(d) and the written standards established under 24 CFR § 576.500(e).

That the Activity will be carried out and administered in compliance with all federal laws and
regulations as further described in Exhibit C. Subrecipient will comply with all applicable laws and
regulations.

Subrecipient is independent of the City in all respects and is not an agent of the City and must not in
any way represent itself as an agent of the City. The relationship of City and Subrecipient under this
Agreement shall be that of an independent contractor status. Each party shall have the entire
responsibility to discharge all obligations of an independent contractor under federal, state and local
law. Nothing contained in this Agreement shall be construed to create the relationship between City
and Subtecipient of employer and employee, partner or joint venture. The City shall be exempt from
payment of all unemployment compensation, FICA, retirement, life and/or medical insurance and
workers’ compensation insurance, as the Subrecipient is an independent contractor.

Subrecipient is not currently engaged in and agrees that for the duration of this Agreement it will not
engage in, a boycott of Israel, as that term is defined in A.R.S. §35-393.

Uyghur Forced Labor Prevention Act (UFLPA). Subrecipient certifies that it does not currently, and
during the term of this Agreement, will not use:

610.1. The forced labor of ethnic Uyghurs in the People’s Republic of China;

6102. Any goods or services produced by the forced labor of ethnic Uyghurs in the People’s Republic

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of China; and
6103. Any contractor, subcontractors or supplies that use the forced or any goods or services produced
by the forced labor of ethnic Uyghurs in the People’s Republic of China.

Compliance with Laws and Regulations.

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The Subrecipient will comply with the HOME regulations as set forth in 24 CFR § 92 and the Notice,
as well as all applicable federal, state and local laws, statutes, ordinances, administrative rules, building
codes, regulations and lawful orders of any public authority bearing on the performance of the Activity
pursuant to this Agreement; including, but not limited to, 24 CFR § 5, 2 CFR § 200, and those identified
in Exhibit D, Federal Laws and Regulations.

HOME-ARP Requirements — the provisions of HUD CPD Notice 21-10, Requirements for the Use of

Funds in the HOME-American Rescue Plan Program, (the “Notice”, are hereby incorporated by reference

into this Agreement.

Home Investment Partnerships Program. Subrecipient shall comply with Title II of the Cranston-

Gonzalez National Affordable Housing Act of 1990, as amended, 42 USC 12741 et seq., (the “Act”)

and Title 24 of the Code of Federal Regulations Part 92; (the “HOME regulations”). Expenditures of

these funds will be in accordance with HOME Program related laws and with all pertinent regulations
issued by agencies of the federal government.

731. Client Eligibility, Subrecipient must conduct an initial evaluation to determine the eligibility of
each individual or family's eligibility for assistance and the amount and types of assistance the
individual or family needs to regain stability in permanent housing. The initial evaluation must
determine and document each client’s status as a member of a HOME-ARP Qualifying
Population per the standards and requirements in the Notice. These evaluations must be
conducted in accordance with the centralized or coordinated assessment requirements set
forth under §576.400(d), written standards established under §576.400(e) and documentation
and recordkeeping standards of §576.500.

732 Annual Income. The Notice provides administrative relief in the determination of client
eligibility and does not require that program beneficiaries be income qualified to receive
HOME-ARP assistance.

733.  Re-Evaluations for Homelessness Prevention and Rapid Re-Housing Assistance. The
Subrecipient must re-evaluate the program participant’s eligibility and the types and amounts
of assistance the program participant needs not less than once every six (6) months for
program participants receiving homelessness prevention assistance, and not less than once
annually for program participants receiving rapid re-housing assistance as outlined in 24 CFR
§576.401(b).

734. Terminating Assistance. If a program participant violates program requirements, the
Subrecipient may terminate the assistance only as outlined in Section VLD.5 of the Notice.

735. Case Management: The Subrecipient shall follow the requirements for housing stability case
management outlined in 24 CFR §576.401(e).

Uniform Administrative Requirements, The Subrecipient shall comply with the Uniform
Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards Final
Guidance and the provisions of 2 CFR §200.
Single Audit Act Requirements: If Subrecipient receives federal funds that, in the aggregate, equal or
exceed the threshold identified in the Uniform Administrative Requirements, the Subrecipient must
have an annual single audit in compliance with the Single Audit Act of 1984, as amended (Public Law
No. 98-502 (codified at 31 U.S.C. §§7501, et. Seq.) Subrecipient shall comply with 2 CFR §200, Subpart
F. Upon completion, such audits shall be made available for public inspection. Audits shall be
submitted to the City when completed but no later than nine months following the close of the fiscal
year. Subrecipient shall take corrective actions on any issues noted during the audit within six months
of the date of receipt of the reports. The City shall consider sanctions as described in 2 CFR‘§200.505
if the Subrecipient is not in compliance with these audit requirements. If Subtecipient receives an audit
other that a single audit, Subrecipient must file a copy of the audit with the City upon request.

Conflicts of Interest. Both parties acknowledge that no member of the governing body of the City or

any employee of the City or the Subrecipient who exercises any functions or responsibilities in

connection with the carrying out of the Activity to which this Agreement pertains has any personal
interest direct or indirect in this Agreement.

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Prohibition on Certain Conditions for Assistance. The provision of any type or amount of HOME-

ARP assistance may not be conditioned on an individual’s or family’s acceptance or occupancy of

emergency shelter ot housing owned by the Subrecipient or a parent or subsidiary of the Subrecipient.

For the procurement of goods and services, the Subrecipient must comply with the codes of conduct

and conflict of interest requitements under 2 CFR §200. All subcontractors of the Subrecipient must

comply with the same requirements of this section.

Certifications. Subrecipient must execute the following cettifications, which are attached as Exhibit F,

Certifications:

781. Policy of Nondiscrimination on the Basis of Disability.

782 Anti-Lobbying, Section 319 of Public Law 101-121.

783. Contracting with Small and Minority Firms, Women’s Business Enterprises and Labor Surplus
Area Firms.

784. Drug-Free Workplace Act of 1988.

785. Certification Regarding Debarment, Suspension, Ineligibility, and Voluntary Exclusion —
Lower Tier Coveted Transactions.

Procurement, As applicable, Subrecipient will comply with the Federal Procurement Code, and the

City’s procurement, mediation and right of refusal requirements.

Cooperative Use of Contract: This Agreement may be extended for use by other governmental agencies

and political subdivisions of the State. Any such usage by other entities must be in accordance with the

ordinances, charter, rules and regulations of the respective entity and the approval of the Contractor

and City. For a list of SAVE members, click on the following link:

http: / /www.mesaaz.pov/business / purchasing / save.

Environmental Review, MatoThe City will complete all environmental review requirements as required

by 24 CFR Part 58. The Subrecipient will comply with all applicable Federal, State and local

environmental laws applicable to this activity, and will work with the City to ensure compliance with

these laws and related requirements.

Cost Disallowances.

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The Subrecipient shall, upon written notice thereof, reimburse the City for any payments made under
this Agreement that are disallowed by a federal, State or City audit, or monitoring in the amount of
the disallowance, as well as coutt costs and attorney’s fees the City spends to pursue legal action
related to the disallowance. Court costs and attorney’s fees incurred will be specifically identified, as
applicable, to the recovery of the disallowed costs in question.

If the City determines that a cost for which payment has been made is a disallowed cost, the City will
notify the Subrecipient in writing of the disallowance and the required course of action, which shall
be at the option of the City, either to adjust any future claim submitted by the Subrecipient by the
amount of the disallowance or to require immediate repayment of the disallowed amount by the
Subrecipient issuing a check payable to the City.

If the City determines that Subrecipient has failed to follow a federal or state law relative to the
activity provided under this Agreement, the City may, at its discretion, require the Subrecipient to
repay the entire amount of the Agreement; except as otherwise noted in this Agreement.

Physical Improvements. As applicable, the use and disposition of real property and equipment under this
Agreement must comply with the requirements of 2 CFR 200, 24 CFR Part 92, or 24 CFR 576, as applicable,
which include but ate not limited to the following:

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Any physical improvements ovet $5,000 must be secured by a promissory note, lien document, special
warranty deed and deed of trust as specified in the Loan Documents. In addition, a fixed assets listing
must be maintained in accordance with federal regulations for the full compliance period. Annual
physical inventory must be conducted to ensute the property is still in condition and use as required
by the HOME and ESG programs.

Real property under the Subrecipient’s control that was acquired or improved in whole or in part with
HOME or ESG funds must be used in accordance with the terms of this Agreement and 24 CFR
576.102, respectively, for a period of time specified in the regulations, or for such longer period of time
as determined to be appropriate by the City.

After expiration of the required use period, Subrecipient is free to use the real property for another use
without obligation to the City or compliance with the Program Regulations.

If the real property that was acquired or improved is not used in accordance with HOME ot ESG

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guidelines, as applicable, the Subrecipient shall repay the City in accordance with the terms of loan
documents, and as outlined in 2 CFR Part 200.

Reporting.

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Subrecipient will provide to the City, not later than the 15t calendar day of each month, written
progress reports of its activities related to the Activity. On or before July 15® of each year and within
thirty-one (31) days of the date of termination of this Agreement, Subrecipient will provide to the
City a comprehensive report covering the agreed-upon objectives, activities, and expenditures for

each fiscal year ending June 30th, Subrecipient will cooperate with the City for completion of the

Consolidated Annual Performance and Evaluation Report.

In addition to the performance measures provided in Exhibit B, Subrecipient will keep records of

and report for statistical purposes:

1021. The total number of households served by the Activity;

1022 The total number of new households served by the Activity;

1023. The size of each household served (ongoing or new) by the Activity;

1024. The ethnicity and racial background of all persons served by the Activity;

1025. The number of veteran households served by the Activity;

1026. The number of single (non-elderly), elderly, single-parent (all genders), two-parent and
disabled individuals served by the Activity; and

Recordkeeping and Accounting.

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The Subrecipient shall maintain accurate financial and service delivery records pertinent to the
Activity to be funded under this Agreement. The Subrecipient’s books, records and other documents
related to this Agreement shall be sufficient to support and document that allowable setvices were
provided to eligible participants. Records shall support that costs incurred were reasonable and
allocable to the Activity under this Agreement.

Accounting Standards. Subrecipient agrees to comply with 2 CFR Part 200, as applicable, and agrees

to adhere to the accounting principles and procedures required therein, utilize adequate internal

controls, and maintain necessary documentation for all costs incurred.

Retention. Subrecipient will retain all Activity and related financial records under this Agreement for

a petiod of six (6) years after completion of the Activity and satisfaction of grant requirements.

1131. Records of non-expendable property acquired with the HOME funds, and related records
documenting the use of said property will be retained for six years after final disposition of
such property.

1132 Records for any displaced person must be kept for six (6) years after receipt of final payment.

11.33. Notwithstanding the above, if there is inves tigation, administrative action, litigation, or similar
actions involving the Activity, all existing records must be maintained for one year after the
final disposition of the matter or the expiration of the required six-year retention period,
whichever occurs later.

1134. Where HOME Funds are used to renovate an emergency shelter ot to convert a building into
an emergency shelter and the costs charged to the HOME grant exceed 75 percent of the
value of the building before renovation or after conversion, records must be retained for 10
years per 24 CFR 576.500(y).

Access.to Records. Subrecipient will provide the City, HUD and/or their representatives access for

purposes of monitoring, auditing, and examining performance to all pertinent records, books,

documents and papers of the Activity and Subrecipient’s performance or financial condition. Any
deficiencies noted in audit reports must be fully cleared by the Subrecipient within 30 days. F; ailure of
the Subrecipient to comply with the above audit requirements will constitute a violation of this

Agreement and may result in the withholding of future payments. However, nothing herein will be

construed to require access to any privileged or confidential information in contravention of federal or

state law.

Acknowledgment of City’s Participation. Subrecipient will acknowledge the contribution of the City’s
HOME Progtam in all published literature, brochures, activities, fliers, on-site signage, etc., during the term of
the Agreement.

Non-Discrimination.

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The Subrecipient must not discriminate against any employee or applicant for employment on the basis
of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity or

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expression, genetic characteristics, familial status, U.S. military veteran status or any disability.

B2 The Subrecipient must not discriminate against any client, applicant or resident on the basis of race,
color, religion, sex, national origin, age, marital status, sexual orientation, gender identity or expression,
genetic characteristics, familial status, U.S. military veteran status or any disability.

Right to Refuse Assistance. In addition to the right to terminate this Agreement pursuant to Section 24 of
this Agreement, the City also reserves the right to refuse, terminate, or suspend assistance or accounts to an
individual, company, Subrecipient or subcontractor, if the City believes that conduct or actions violate
applicable law, is harmful to the interests of the City and its affiliates, or meets the criteria covered under City’s
Right to Refuse Assistance Policy. Legal counsel will be consulted before such action is undertaken, unless an
emergency exists.
Safeguarding Participant Information. The use or disclosure by any Party of any information concerning an
applicant for, or recipient of, services under this Agreement is directly limited to the conduct of this Agreement.
Subrecipient shall safeguard the confidentiality of this information. Subrecipient shall include a clause to this
effect in all subcontracts. Subrecipient shall ensure the confidentiality of client data pertaining to the provision
of family violence prevention or treatment services as outlined in 24 CFR §576.500(x).
E-verify, Records and Audits. To the extent applicable under A.R.S. (41-4401, the Subrecipient warrants its
compliance and that of its subcontractor with all federal immigration laws and regulations that relate to their
employees and compliance with the E-verify requirements under A.R.S. §23- 214(A). The Subrecipient or
subcontractor’s breach of this warranty shall be deemed a material breach of the Agreement and may result in
the termination of the Agreement by the City under the terms of this Agreement. The City retains the legal
tight to randomly inspect the papers and records of the other party to ensure that the other party is complying
with the above-mentioned warranty. The Subrecipient warrants to keep their respective papers and records
open for random inspection during normal business hours by the City. The Subrecipient shall cooperate with
the City’s random inspections, including granting the City entry rights onto their respective ptoperties to
perform the random inspections and waiving their respective rights to keep such papers and records
confidential.

Lobbying

T71 No federal appropriated funds have been paid or will be paid by or on behalf of the Subrecipient to
any person for influencing or attempting to influence an officer or employee of an agency, a member
of Congress, an officer or employee of Congress or an employee of a member of Congress in
connection with the awarding of any federal contract, the making of any federal grant, the entering
into an Agreement, and the extension, continuation, renewal, amendment or modification of any
federal contract or grant.

172 If any funds, other than federal appropriated funds, have been or will be paid to any person for
influencing or attempting to influence an officer or employee of any agency, a member of Congzess,
an officer or employee of Congress, or an employee of a member of Congress in connection with
any federal contract or grant, the Subrecipient shall complete OMB Form- LLL, “Disclosure of
Lobbying Activities” in accordance with 31 USC §1352.

Religious Activities. The Subrecipient agrees that none of its costs and none of the costs incurred by any

vendor or subcontractor paid for from the federal funds will include any expense for any religious activity;

including, but not limited to, worship, religious instruction, or proselytization. If the Subrecipient is a primarily

religious or faith-based organization, funds provided under this Agreement are subject to the provisions of 24

CFR §576.406.

Political Activities. None of the funds, materials, property or services contributed by the City or the

Subrecipient under this Agreement shall be used for any partisan political activity, or to further the election or

defeat of any candidate for public office.

Indemnification and Hold Harmless.

2L Should Subrecipient perform any work knowing it to be contrary to the applicable laws, ordinances,
rules, or regulations it will assume full responsibility to correct the noncompliance and beat all costs,
fees, or penalties resulting therefrom. Subrecipient shall be solely responsible for all damages to
persons or property that occur as a result of negligence or fault of the Subrecipient in connection
with the performance of the Activity pursuant to this Agreement.

m2 Subrecipient will indemnify, defend, and hold harmless the City, and its elected officials, agents and
employees, hereinafter collectively referred to as City, from all claims and suits, actions, loss, damage,
expense, costs or claims, of any character or any nature, including attorneys’ fees and costs of

litigation, which arises out of any act or omission, or work done in fulfillment of the terms of this
Agreement or an account of any act, omission, claim or amount arising or recovered under
Workmen’s Compensation Law, or arising out of the failure of the Subrecipient or those acting under
the Subtecipient to conform to any statutes, ordinances, regulations, law or court decree.

203. It is the intent of the patties to this Agreement that the City, its elected officials, agents, and
employees will, in all instances, except for loss of damage resulting from the sole negligence of the
City, be indemnified against all liability, loss, or damage of any nature whatever for or on account of
any injuries to or death of person or damages to or destruction of property belonging to any person
atising out of or in any way connected with the performance of this Agreement, regardless of
whether or not the liability, loss or damage is caused in part by, ot alleged to be caused in part by, but
not solely, the negligence or fault of the City. It is agreed that the Subrecipient will be responsible for
primary loss investigation, defense and judgment costs where this Agreement of indemnity applies.

Conflicting Provisions. If either Party discovers that any part of the Agreement conflicts with any laws,

statutes, ordinances, rules, building codes, regulations or lawful orders of a public authority, Subrecipient or

City will promptly notify the other Party, in writing, of such conflict, specifying any necessary changes to the

Agreement or work to eliminate the conflict. Subrecipient will also notify its subcontractors, if any, of all

conflicts

Insurance.

21 Subrecipient has provided evidence of insurance as Exhibit E, Insurance Certificate. Subrecipient
shall ensure that this insurance remains in effect for the entire term of this Agreement. Subrecipient
will submit a certificate demonstrating insurance with the same or greater coverage limits has been
renewed or otherwise obtained if the policy or certificate appended as Exhibit E expires prior to the
conclusion of the term of this Agreement.

22. The City will be named in all insurance policies specifically relating to the Activity as a named insured
and as an additional named insured in all other required policies.

23 Required certificates of insurance must ptovide for a 30-day notice to the City prior to the effectiveness
of any cancellation, non-tenewal, or material change.

DA Subrecipient shall comply with the insurance and bonding requirements of 24 CFR 84.31 and 84.48,
Bonding and Insurance.

Amendments. This Agreement may be amended upon the consent of both parties. All amendments to this

Agreement shall be in writing and signed by authorized signers for both parties. Amendments must be requested

in writing at least sixty (60) days prior to Agreement expiration.

Assignment and Subcontracting. No tight, liability, obligation or duty under this Agreement .may be

assigned, delegated, transferred or subcontracted, in whole or in part, without the prior written approval of the

City. The Subrecipient shall bear all liability under this Agreement, even if it is assigned, delegated or

subcontracted, in whole or in part, unless the City agrees, in writing, otherwise. Subrecipient will exercise due

diligence to inform its subcontractors of all required HOME and ARPA requitements necessary to effectuate
this Agreement and all other agreements executed between Subrecipient and its subcontractors.

Notwithstanding the other requirements of this Agreement, Subrecipient may engage with any qualified

subcontractor it deems necessary to effectuate the Scope of Activity in a timely and effective manner

Termination; Suspension. In accordance with 2 CFR § 200, the City may suspend or terminate this

Agreement without providing notice and/or opportunity to cure, and take other remedies legally available

including a tefund of previously tendered Funds, should Subrecipient violate or fail to comply with any terms

or conditions of this Agreement, which include, but are not limited to, the following:

Bi Failure to comply with any of the rules, regulations ot provisions referred to herein, or such statutes,

regulations, executive orders, and HUD guidelines, policies or directives as may become applicable at

any time;

Failure, for any reason, of the Subrecipient to fulfill in a timely and proper manner its obligations

under this Agreement;

Ineffective or improper use of funds provided under this Agreement; or

Submission by the Subrecipient to the City reports that are incorrect or incomplete in any material

respect.

Notwithstanding this section, the City’s decision to waive or defer compliance with any term or

condition of the Subrecipient’s required performance under this Agreement does not act, nor will it

be deemed or interpreted to act as, a waiver or deferment of the City’s right to terminate and to

RB ORR OR

31

receive its refund based upon the Subrecipient’s non-compliance with any tetm or condition of this
Agreement or subsequent non-compliance with the same term and condition. The City or
Subrecipient may terminate this Agreement for convenience without cause upon a 30- day notice.
The party initiating the termination will notify the other party in writing stating the reasons for such
termination. In the event of any termination for convenience, all finished or unfinished documents,
data, studies, surveys, maps, models, photographs, reports or other materials prepated by the
Subrecipient under this Agreement shall, at the option of the City, become the property of the City,
and the Subrecipient shall be entitled to receive just and equitable compensation for any satisfactory
work completed on such documents or materials prior to the termination.

BG The City may suspend this Agreement, in whole or in part, if the Subrecipient materially fails to
comply with any term of this Agreement, or with any of the rules, regulations or provisions referred
to herein.

Bi. This Agreement is subject to the provisions of A.R.S. §38-511 and may be canceled without penalty
ot further obligation by the City if any person significantly involved in initiating, negotiating,
securing, drafting, or creating this Agreement on behalf of the City is, at any time while this
Agreement ot any extension thereof is in effect, an employee or agent of any other party to this
Agreement in any capacity or consultant to any other party of this Agreement with respect to the
subject matter of this Agreement.

Dispute Resolution. Any controversy or claim arising out of or relating to this Agreement, or the breach

thereof, shall be settled by arbitration administered according to the current American Arbitration Association’s

Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator may be entered in any

court having jurisdiction thereof.

General Provisions.

27. This Agreement supersedes any and all other Agreements or understandings, either oral or in writing,
between the parties hereto and contains all the covenants and Agreements between the parties with
respect to such employment in any manner whatsoever.

272 Each party to this Agreement acknowledges that no representations, inducements, promises or
Agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any
party, which are not embodied herein, and that no other Agreement or amendment hereto will be
effective unless executed in writing and signed by both the City and Subrecipient.

23 This Agreement will be governed by and construed in accordance with the laws of the State of
Arizona and all applicable federal laws and regulations.

Notices. It is hereby agreed that subsequent to the execution of this Agreement, the City’s Community Services

Department, through its Community Revitalization Division, will represent the City in the administration of

this Agteement. All notices required or permitted to be given under this Agreement may be personally delivered

or mailed by certified mail, return receipt requested, postage prepaid, to the following addresses:

To: City Manager
City of Glendale
5850 West Glendale Avenue
Glendale, Arizona 85301
With a Copy To: Community Revitalization Division
City of Glendale
5850 West Glendale Avenue, Suite 107
Glendale, Arizona 85301
With a Copy To: City Attorney
City of Glendale
5850 West Glendale Avenue Glendale, Arizona 85301

Severability. The invalidity in whole or in part of any provision of this Agreement will not void or affect the
validity of any other provision of this Agreement.

Section Headings & Subheadings. The section headings and subheadings contained in this Agreement are
included for convenience only and shall not limit or otherwise affect the terms of this Agreement.

Exhibits. The following exhibits are incorporated by this reference.

Exhibit A:

Exhibit B:
Exhibit C:

Exhibit D:
Exhibit E:

Exhibit P:

Exhibit G:

Scope of Activity

Program Budget

Billing and Reporting Information
Federal Laws and Regulations
Insurance

Certifications

HUD CPD Notice 21-10

(Signatures on the following page)

10

IN WITNESS WHEREOF, all parties concerned acknowledge that they have read, understand, approve, and accept
all of the provisions of this Agreement.

CITY OF GLENDALE, an Arizona municipal corporation

By: Kevin R. Phelps
Its: City Manager

Juli, Bower (SEAL) City Cletk

APPROVED AS TO FORM:

Caet -
Michael 1, Bail} City Attorney Cc )

11

Central Arizona Shelter Services, Inc.

an Arizona non-profit corporation

aor Lt~

By: Lisa Glow
Its: Chief Executive Officer

EXHIBIT A
SCOPE OF ACTIVITY

Subrecipient Name. Central Arizona Shelter Services, Inc.

Federal Tax ID No. 86-0500753

Federal Unique Identifier No. XV87R2CKH115

CAGE Code: 5QS15

Federal Contract Award Status (sam.gov): No Active Exclusions: registration expires 2.2.24;
Subrecipient must maintain active starus with No Active Exclusions for the duration of this

Agreement.
5. Assistance Listing No. 14.239

SYNE

Activity Name. Subrecipient will be responsible for administering the Glendale Homeless Solutions Alliance

GHSA) in a manner satisfactory to the City, and consistent with all standards required by the HOME
Program Regulations, CPD Notice 21-10 (the “Notice”), 2 CFR § 200 and others contained herein by
reference, as a condition of providing these funds.

Activity Description. Subrecipient shall operate the Activity both as a provider of services and administrator
overseeing partner agencies that are receiving funding as subcontractors. The GHSA will bring together
enough agencies, including funded and/or unfunded subcontractors and other partners to continue operation
of a full continuum of service expertise and resources focused on preventing, intervening, and working to
achieve functional zero for homelessness in the City of Glendale. The GHSA umbrella is intended to allow
clients to enter the system through a “No Wrong Doot” approach, whereby clients can access the GHSA
and teceive an initial assessment through any service provider and receive facilitated referrals (aka “warm
handoffs”) to other agencies in the GHSA based on each client’s needs.

Address/ Specific Location of the Activity. Subrecipient will undertake the activity at various locations in
Maricopa County with several activities occurring at the Norton Ramsey Social Justice Empowerment Center

located at 7031 N. 5oth Ave, Glendale, AZ 85301. Street outreach activities will occur as necessary
throughout the corporate limits of the City. Note.that some areas of the Cit: do not have Glendale mailing. addresses.

Geographical Service Area of Activity. Program activities may be carried out on a County-wide basis
depending on the needs of specific clients and Glendale residents.

Client Eligibility. The Notice provides for a streamlined eligibility determination method that does not
tequire an income eligibility process in all citcumstances, as is customary to HOME funded programs. To
comply with HOME-ARP eligibility requirements, all program beneficiaries must meet the criteria for at
least one (1) of the following definitions of a Qualifying Population under Notice definitions:

1. Homeless (as defined in 24 CFR 91.5, Homeless (1), (2) or (3): or

2. At-Risk of Homelessness (as defined in 24 CFR 91.5); of

3. Fleeing or Attempting to Flee, Domestic Violence, Dating Violence, Sexual Assault, Stalking or
Human Trafficking (as defined by HUD); of

4. Other populations that do not qualify in any other category

The Subrecipient shall create and maintain a system and process (including policies and procedures) to
categorize and track all program beneficiaries according to their Qualifying Population status as this term is
defined in the Notice. This tracking methodology must be incorporated into the Subrecipient’s
performance reporting.

To document Qualifying Population status, Subrecipient will follow the three-tier process stipulated in 24

CFR 576.500(b). In order of priority, Subrecipient will obtain at least one of the following:

1. Third party documentation, such as records/entries contained in a HUD-approved HMIS or
comparable database for victims of domestic violence, a By-Name List; or similar database; or

2. Written observations from a street outreach worker or referral from a social worker, case manager
or other provider agency; or

3. An attestation (written or verbal) by the client. If provided verbally, the Subrecipient must provide
written evidence of the attestation including the name and organizational affiliation of the person
taking the attestation, date and time, and any client-specific information that can identify the client.
The person documenting the attestation must sign, date and attest to the truthfulness and accuracy
of the client attestation.

All Qualifying Population documentation must be available in writing.

HOME-ARP Services. Subrecipient may provide all supportive service activities eligible under the Notice
in performance under this Agreement. These services may be provided in connection with one or more
components of the GHSA’s overall service delivery system, including, but not limited to: street outreach,
tapid rehousing, eviction prevention, case management, navigation, healthcare interventions, direct service
delivery, emergency shelter and others as determined to be a necessary and approptiate intervention
depending on each client’s needs.

Eligible HOME-ARP services include:

« Child Care

e Education Services

+ Employment Assistance & Job Training

* Food

+ Housing Search and Counseling Services

° Legal Services

e Life Skills Training

« Mental Health Services

¢ Outpatient Health Services

¢ Outreach Services

« Substance Abuse Treatment Services

¢ Transportation

« Case Management

° Mediation

« Credit Repair

+ Landlord/Tenant Liaison

e Services for Special Populations

« Financial Assistance Costs

« Short-term and medium-term financial assistance for rent, utilities and deposits

« General administration not eligible under direct service delivery

« Other services as further defined and described in Section VI.D.3.a (McKinney-Vento Supportive
Services) and Section VI.D.3.b (Homeless Prevention Services) of the Notice.

Duplication of Benefit. The Notice requires that expenditure of HOME-ARP funds comply with the cost
principles in 2 CFR 200. As such, all HOME-ARP expenditures must be necessary, reasonable and allocable
to the services being provided under this Agreement. To comply with the requirement, Subrecipient must
ensure that all services provided to clients and paid for with funding provided under this Agreement are also
not being paid for through other sources. To document this requirement, Subrecipient will be required to
provide a written attestation signed by each client that the services received through this Agreernent are not

I.

being provided to them by another service provider.

Homeless Management Information System (HMIS) and Coordinated Entry. Subrecipient will ensure
that all deliverables identified in Exhibit B, Program Budget, ate reported in HMIS for providers who use
HMIS, and for the partner agencies who do not use HMIS, reported in an agreed upon standard format, all
which be available upon request by the City, but not less than at the time of each reimbursement request. The
Subrecipient will submit program invoices, supporting documentation and monthly reports via email to:
cevitalization@elendaleaz.com no later than the 15th day following the end of the month being reported (Le.

February 15th for January report) and include the following:

* Performance Report to include success stories of the activity funded
* Reimbursement Request Form and Supporting Documentation

1.1. Provide any other report as requested by the City including aggregate or participant level data through the
HMIS System and according to approved CoC Data Sharing agreements. Such reporting shall be for the
purposes of improving access to service. The City reserves the right to add, remove or revise reporting
requirements at its discretion.

1.2. Subrecipient will provide the project name and code, read only, full access, to the project in HMIS for the
purpose of monitoring participant files for the duration of this Agreement. Subrecipient is responsible for
notifying HMIS Lead Agency and granting access to the City of Glendale within 30 days from the date of
execution of this Agreement.

Goals and Performance Measures. The Subrecipient, either through its own employees or subcontracting
agencies, agtees to provide the services and deliverables identified in Exhibit B, Program Budget. Subrecipient
and the City agree to review and modify these deliverables on a regular basis to identify gaps in service, program
impact, administrative efficiency and other factors as needed.

Activity funding and eligible expenses. Subrecipient will complete several HOME-ARP eligible activities
to include, but are not limited to: street outreach, rapid rehousing, short and medium term rental assistance,
homelessness prevention (including diversion), case management, housing and homeless navigation,
provision of shelter beds, transportation and other services. Deliverables associated with these services are
itemized in Exhibit B, Prygram Budget, and include pre-negotiated unit rates. These rates are based on
Subrecipient’s documented expenses incurted over time and are intended to be an all-inclusive representation
of the total costs associated with providing each deliverable, such as personnel costs, equipment, utilities,
consulting fees, software and technology, program supplies, operational costs (including maintenance and
repair of facilities), among others. Subtecipient agrees that it has exercised all due diligence to ensure that
these fees are allowable, reasonable and allocable to the Activities funded under this Agreement per the
requirements of the Notice and 2 CFR 200, Subpart E.

Reimbursement of expenses incurred by the Subrecipient and its subcontractors will be made directly to the
Subrecipient. Subrecipient and its subcontractors may expend funds for these activities in any combination
necessary to maximize impact on a client-specific basis. The initial budget reflects Subrecipient’s anticipated
funding needs for services it will provide itself and its subcontractors, and may be modified through
administrative review and approval by designated City staff and tracked as changes occur throughout the
term of the Agreement. City Council approval shall not be required for changes in the budget, provided that
the changes fit within the scope of this Agreement and the total compensation approved herein. The City
must approve all subcontractors and subcontractor funding Agreements prior to execution.

Subrecipient Staff Contact Information.

ae hi Contract Contact Accounting Contact ‘Program Contact |

Name: Lisa Glow Craig Hollinger Brittanie Stanton

Title: CEO Finance Director Program Director

Phone: 602.256.8939 602.256.8939 602.256.6945

Email: \glow@cassaz.org chollinger@cassaz.org bstanton@cassaz.org
Address: 230 S. 12% Ave., Phoenix, AZ 85007

M. City Staff Contact Information
Contract Contact Accounting Contact Program Contact
Name: Candace Schulte Cindy Schreiber Candace Schulte
Title: |Human Services Coordinator Senior Accountant Human Services
Coordinator
Phone: 623.930.3671 623.930.3672 623.930.3671
Email: cschulte@glendaleaz.com cschreiber@glendaleaz.com cschulte@glendaleaz.com
Address: 5850 W. Glendale Ave., Glendale, AZ 85301
N. Estimated Activity Timeline.
Task Completion Date
Initiate Activity 05/01/2023
Identify/Qualify Clients 05/01/2023 - 06/30/2025
Provide Services 05/01/2023 — 06/30/2025
Final Closeout 06/30/2025
EXHIBIT B
Program Budget
‘unding Source Total Program
Glendale HOME-ARP Funding: $2,136,844.00
Other Federal Funding (specify): $0
State Funding (specify): DES; ADOH $0
Other Municipal Funding (specify): $0
(Charitable donations (specify): $0
Foundation and Corporate Support/Grants (specify): $0
Volunteer In-Kind Contributions (specify): $0
Other Funding (specify): $0
Total: $2,136,844

Direct Services: $2,003,586
Administration: $133,258
Total Funds Available: $2,136,844

Fee Structure
: # of Total Total Cost
eyes Partnet Providing | Unit Cost | Units/Month stags (Life of
Dehyecable Deliverable | (Flat Fee) | (Target | MOP Y | contract-24
Goal) : months)
CASS $0 $0
1 | #ofEncampments Reported | Phoenix Rescue
| Mission $0 $0
2 # of Clients Engaged at an AS hes $0 nd
En t (all ts a
campment (all engagements) | sisson | $40.26 42.00 $1,690.92 | $40,582.08
# of “Basic Needs (B)” Service | CASS $0 $0
3 Transactions Homeless Youth
L_ Connection $6.76 37.00 $250.12 $6,002.88
| 4 # of “Clothing” Service CASS $0 $0
____| Transactions No GHSA Partner a $0 9
5 # of “Public Showers /Baths” CASS $117.46 30.00 $3,523.80 $84,571.20
Service Transactions No GHSA Partner $0 $0
CASS $135.52 100.00 $13,552.00 $325,248.00
# of “Case Man ent” Circle the City $212.53 4.00 $850.12 $20,402.88
© | Service Transactions Homeless Youth
Connection $6.58 38.00 $250.04 $6,000.96
a = Maggie's Place $33.33, 11.00 $366.63 $8,799.12
CASS $307.09 10.00 $3,070.90 $73,701.60
7 # of “Local Transit Passes” Phoenix Rescue
Service Transactions Mission $58.30 29.00 $1,690.70 $40,576.80
Circle the City $19.64 42.00 $824.88 $19,797.12
# of Referrals to Provides for | CASS $0 $0
8 Basic Needs, Transportation, or | Homeless Youth
Health/Hygiene. (quality of life | Connection $41.62 6.00 $249.72 $5,993.28
| service) YWCA $850.00 0.25 | $212.50 $5,100.00 |
9 # of Homeless Prevention CASS $0 $0
Assessments YWCA $0 $0
# of Clients Provided | CASS $0 $0
10 Homeless Prevention Services
| (Rental Assistance, Eviction
Prevention) ___| No GHSA Partner oe $0 $0
ul # of Employment Services CASS - $0 $0
Provided Phoenix Rescue
Mission | |e $0 so
12 # of Referrals to Employment cas - 2 =
Smee Phoenix Rescue
Mission 40 $0
13 CASS $0 $0

# of Non-Housing Homeless
Prevention Services (Vehicle Phoenix Rescue
Repairs, Childcare, etc.) _ Mission $0 $0
# of clients assigned to Case | CASS_ x0 »
14 Managets Phoenix Rescue
Mission $58.30 29.00 $1,690.70 $40,576.80
15 | # of 24-7 Line Calls CASS $14.82 450.00 $6,669.00 $160,056.00
_ No GHSA Partner — $0 $0
CASS $0 $0
YWCA $7.31 29.00 $211.99 $5,087.76
| 16 | # of Assessments Homeless Youth
| Connection $35.71 7.00 $249.97 $5,999.28
; Maggie's Place $45.83 8.00 $366.64 $8,799.36
17 | # of Coordinated Entries CASS 30 #
No GHSA Partner _ $0 $0
# of Referrals/Applications to | CASS $0 $0
18 | DES for
TANF/SNAP/Welfare services | No GHSA Partner $0 _ $0
19 | # of Crisis Response Calls ee $0 30
ee No GHSA Partner $0 $0
20 | # of Healthcare Connections GAS $0 bad
| __| Circle the City $18.75 44.00 $825.00 $19,800.00
21 | # of Refetrals to Healthcare CASS $0 2
_ Circle the City _ $0 $0
CASS $0 $0
22a | # Engaged YWCA $0.71 300.00 $213.00 $5,112.00
| Phoenix Rescue
Mission $20.37 83.00 $1,690.71 $40,577.04
22b | # Contacts eo 2 ad
| No GHSA Partner $0 $0
CASS $61.16 65.00 $3,975.40 $95,409.60
; Magpie's Place $1.47 250.00 $367.50 $8,820.00
23 | # of Bed nights Family Promise $33.88 150.96 $5,114.52 | $122,748.60
Homeless Youth
Connection $5.56 45.00 $250.20 _ $6,004.80
CASS $0 $0
4 | # of Referrals to Partner Magyie's Place $60.99 6.00 $365.94 $8,782.56
Services Phoenix Rescue
| _ Mission $1,000.55 __ 4.00 $4,002.20 $96,052.80
CASS $196.81 50.00 $9,840.50 $236,172.00
Phoenix Rescue
25 | # of Positive Exit Destinations | Mission $40.74 9.00 $366.66 $8,799.84
Phoenix Rescue
Mission _ $211.37 ____8.00 $1,690.96 $40,583.04 |

2% # of Negative Exit CASS $177.22 5.00 $886.10 $21,266.40
Destinations _ NO GHSA Partner $0 $0
# of Events Hosted (Norton CASS $0 $0
Ramsey Social Justice
27 | Empowerment Center and
other locations to be
= determined) No GHSA Pattner $0 $0 |
# of City of Glendale Events CASS $0 $0
28
Attended by Staff No GHSA Partner $0 $0
29 # of Subrecipient Events CASS $0 $0
Hosted within City of Glendale | yWCA $253.00 0.84 $212.52 $5,100.48
# of Focus CASS $0 $0
30 | Groups/Community Feedback
|__| Events No GHSA Partner $0 $0
Rapid Rehousing, to include CASS - ~ $7,395.00 $177,480.00
31 | flexible financial rehousing Phoenix Rescue
[assistance Mission = =| $3,171.50 $76,116.00 |
32 | Eviction Prevention* CASS oad -- $7,395.00 $177,480.00
| No GHSA Partner | $0 $0
33 | Administration ___| CASS _ $5,552.42 4.00 | _-$5,552.42 $133,258.08 |
34 # Persons served through CASS $0
GMSA GHSA Partners $0
TOTAL: 1894.05 $89,035.76 | $2,136,858.36**
CASS Budget Allocation — $61,860.12 $1,484,642.88
Partner Budget Allocation —_‘ $27,175.64 $652,215.48
Total Budget**: —_ $89,035.76 $2,136,858.36

* Rapid rehousing and eviction prevention expenses are not eligible for compensation based on a flat negotiated fee. All expenses
incurred under these deliverables will be paid at cost with appropriate supporting documentation. Total cost over the life of the
contract is a not to exceed amount per deliverable per partner.

** Due to line item rounding, total budgeted expenditures exceed the contract value by $14.11. The Gity of Glendale will not
remit payment above the total contract amount of $2,136,844.00.

#& Subrecipient shall, through its own staff or partnering agencies. ) services under all deliverables in

this budget, and shall report on all deliverables. Services and deliverables not paid for by the City under this contract
will be considered in-kind contributions by the Subrecipient.

Definitions

Employment Services

meant to help clients obtain gainful employment.

# | Deliverable Definition = |
1 # of Encampments The total number of unduplicated reports of encampments within the City of Glendale
Reported made via the 24-7 line and through street outreach
# of Clients Engaged atan | -Ty.4 total number of duplicated engagements with a client currently residing within an
2 | Encampment (all
encampment.
engagements)
# of “Basic Needs (B)” Any service provided at contact with a client which involves the provision of basic
3 . : needs such as hygiene products, food, water, self-care products, or other needs not
Service Transactions : : :
otherwise covered via other service types.
# of “Clothing” Service Any service provided at contact with a client which involves the provision of clothing
Transactions directly for the client.
# of "Public » : Any service provided at contact with a client that involves the provision of showers,
5 | Showers/Baths” Service .
. baths, or personal hygiene.
Transactions
6 # of Clients assigned to case | The total number of unduplicated people who have a case manager assigned to them
managers to reoccurring interactions of services.
7 # of “Local Transit Passes” | Any service provided at contact with a client that involves the provision of bus passes,
Service Transactions transit passes, or other local transportation at no cost to the client.
# of Referrals to Provides 7
for Basic Needs, Any referrals made on behalf of a client to a partner service that is able to provide to
8 | Transportation, or that client basic needs such as: food, clothing, hygeine, transportation, or general
Health/Hygiene. (quality of quality of life support.
life service)
9 # of Homeless Prevention | Total number of unduplicated assessments done for the Maricopa County Continuum
Assessments of Care Homeless Prevention Funding.
# of Clients Provided
Homeless Prevention Total number of unduplicated clients who received funding or services directly
Services (Rental Assistance, | intended to prevent their homelessness; limited to rental assistance, eviction prevention
Eviction Prevention)
1 # of Employment Services | Total number of unduplicated clients who received support or services meant to help
Provided them in obtaining gainful employment.
42 # of Referrals to Total number of referrals made to partner services who provide support or services