Services Agreement

City of Glendale — Regular Meeting (2023-12-12)

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05/10/2023 
C      
SERVICES AGREEMENT 
(Not Construction Related) 
Residential Landscape Improvement Project 
 
This Services Agreement ( Agreement ) is entered into and effective between the CITY OF GLENDALE, an Arizona 
municipal corporation ("City") and Rebuilding Together - Valley of the Sun, Inc., a Arizona nonprofit corporation, 
authorized to do business in Arizona ( Consultant ) as of the _____ day of _________________, 20      
. 
RECITALS 
A. 
City intends to undertake a project for the benefit of the public and with public funds, that is more fully set 
forth in Exhibit A attached (the "Project");
B. 
City desires to retain the professional services of Consultant to perform certain specific duties and produce 
the specific work as set forth in the attached Exhibit B, Project 
 
C. 
Consultant desires to provide City with services 
consistent with industry-best practices and the 
standards set forth in this Agreement, in order to complete the Project; and 
D. 
City and Consultant desire to memorialize their agreement with this document. 
AGREEMENT 
 
The parties hereby agree as follows: 
 
1. 
Key Personnel; Other Consultants and Subcontractors. 
1.1 
Services.  Consultant will provide all Services necessary to assure the Project is completed timely and 
efficiently consistent within Project requirements, including, but not limited to, working in close 
interaction and interfacing with City and its designated employees, and working closely with others, 
including other consultants or contractors, retained by City. 
 
2. 
Schedule.  The Services will be undertaken in a manner that ensures the Project is completed timely and 
efficiently in accordance with the Project. Nevertheless, this Agreement terminates one year from the effective 
date.  
3. 
Consultant
 
3.1 
Standard.  Consultant must perform Services in accordance with the standards of due diligence, care, 
and quality prevailing among consultants having substantial experience with the successful furnishing 
of Services for projects that are equivalent in size, scope, quality, and other criteria under the Project 
and identified in this Agreement. 
3.2 
Licensing.  Consultant warrants that:
a. 
Consultant currently holds all appropriate and required licenses, registrations and other 
approvals necessary for the lawful furnishing of Services ("Approvals"); and 
b. 
Neither Consultant nor any Subconsultant has been debarred or otherwise legally excluded 
from contracting with any federal, state, or local governmental entity ("Debarment"). 
(1) 
City is under no obligation to ascertain or confirm the existence or issuance of any 
Approvals or Debarments, or to examine Consultant's contracting ability. 
(2) 
Consultant must notify City immediately if any Approvals or Debarment changes 
during the Agreement's duration. The failure of the Consultant to notify City as 
required will constitute a material default under the Agreement.

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3.3 
Compliance.   
a. 
Services will be furnished in compliance with applicable federal, state, county and local 
statutes, rules, regulations, ordinances, building codes, life safety codes, and other standards 
and criteria designated by City.
b. 
Consultant must not discriminate against any employee or applicant for employment on the 
basis of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender 
identity or expression, genetic characteristics, familial status, U.S. military veteran status or 
any disability. Consultant will require any Sub-contractor to be bound to the same 
requirements as stated within this section. Consultant, and on behalf of any subcontractors, 
warrants compliance with this section.  
3.4 
Work Product. 
a. 
Ownership.  Upon receipt of payment for Services furnished, Consultant grants to City 
exclusive ownership of and all copyrights, if any, to evaluations, reports, drawings, 
specifications, project manuals, surveys, estimates, reviews, minutes, all "architectural work" 
as defined in the United States Copyright Act, 17 U.S.C § 101, et seq., and other intellectual 
work product as may be applicable ("Work Product"). 
(1) 
This grant is effective whether the Work Product is on paper (e.g., a "hard copy"), 
in electronic format, or in some other form. 
(2) 
Consultant warrants, and agrees to indemnify, hold harmless and defend City for, 
from and against any claim that any Work Product infringes on third-party 
proprietary interests.
b. 
Delivery.  Consultant will deliver to City copies of the preliminary and completed Work 
Product promptly as they are prepared. 
c. 
City Use. 
(1) 
City may reuse the Work Product at its sole discretion. 
(2) 
In the event the Work Product is used for another project without further 
consultations with Consultant, the City agrees to indemnify and hold Consultant 
harmless from any claim arising out of the Work Product. 
(3) 
In such case, City will also remove any seal and title block from the Work Product. 
4. 
Compensation for the Project. 
4.1 
Compensation.  Consultant's compensation for the Project, including those furnished by its 
Subconsultants or Subcontractors will not exceed $125,000 as specifically detailed in Exhibit D 
("Compensation"). 
4.2 
Change in Scope of Project. The Compensation may be equitably adjusted if the originally 
contemplated Scope as outlined in the Project is significantly modified. 
a. 
Adjustments to Compensation require a written amendment to this Agreement and may 
require City Council approval.
b. 
Additional services which are outside the Scope of the Project contained in this Agreement 
may not be performed by the Consultant without prior written authorization from the City. 
c. 
Notwithstanding the incorporation of the Exhibits to this Agreement by reference, should 
any conflict arise between the provisions of this Agreement and the provisions found in the 
Exhibits and accompanying attachments, the provisions of this Agreement shall take priority 
and govern the conduct of the parties. 
4.3 
Allowances.  
and the 
value of which cannot reasonably be quantified at the time of this Agreement.

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a. 
As stated in Sec. 4.1 above, the Compensation must incorporate all Allowance amounts and 
any unused allowance at the completion of the Project will remain with City. 
b. 
Consultant may not add any mark-up for work identified as an Allowance and which is to 
be performed by a Subconsultant.
c. 
Consultant will not use any portion of an Allowance without prior written authorization 
from the City. 
d. 
Examples of Allowance items include, but are not limited to, subsurface pothole 
investigations, survey, geotechnical investigations, public participation, radio path studies 
and material testing. 
5. 
Billings and Payment. 
5.1 
Applications. 
a. 
Consultant will submit monthly invoices (each, a "Payment Application") to City's Project 
Manager and City will remit payments based upon the Payment Application as stated below. 
b. 
The period covered by each Payment Application will be one calendar month ending on the 
last day of the month. 
5.2 
Payment. 
a. 
After a full and complete Payment Application is received, City will process and remit 
payment within 30 days. 
b. 
Payment may be subject to or conditioned upon City's receipt of: 
(1) 
Completed work generated by Consultant and its Subconsultants; and 
(2) 
Unconditional waivers and releases on final payment from all Subconsultants as City 
may reasonably request to assure the Project will be free of claims arising from 
required performances under this Agreement. 
5.3 
Review and Withholding.  City's Project Manager will timely review and certify Payment Applications. 
a. 
If the Payment Application is rejected, the Project Manager will issue a written listing of the 
items not approved for payment.
b. 
City may withhold an amount sufficient to pay expenses that City reasonably expects to incur 
in correcting the deficiency or deficiencies rejected for payment. 
6. 
Termination. 
6.1 
For Convenience.  City may terminate this Agreement for convenience, without cause, by delivering 
a written termination notice stating the effective termination date, which may not be less than 15 
days following the date of delivery.
a. 
Consultant will be equitably compensated for Services furnished prior to receipt of the 
termination notice and for reasonable costs incurred. 
b. 
Consultant will also be similarly compensated for any approved effort expended, and 
approved costs incurred, that are directly associated with Project closeout and delivery of the 
required items to the City.
6.2 
For Cause.  City may terminate this Agreement for cause if Consultant fails to cure any breach of this 
Agreement within seven days after receipt of written notice specifying the breach. 
a. 
Consultant will not be entitled to further payment until after City has determined its damages. 
If City's damages resulting from the breach, as determined by City, are less than the equitable 
amount due but not paid Consultant for Services furnished, City will pay the amount due to 
Consultant, less City's damages, in accordance with the provisions of Sec. 5.

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b. 
If City's direct damages exceed amounts otherwise due to Consultant, Consultant must pay 
the difference to City immediately upon demand; however, Consultant will not be subject to 
consequential damages more than $1,000,000 or the amount of this Agreement, whichever 
is greater. 
7. 
Conflict.  Consultant acknowledges this Agreement is subject to A.R.S. § 38-511, which allows for 
cancellation of this Agreement in the event any person who is significantly involved in initiating, negotiating, 
securing, drafting, or creating the Agreement on City's behalf is also an employee, agent, or consultant of any 
other party to this Agreement. 
8. 
Insurance. For the duration of the term of this Agreement, Consultant shall procure and maintain insurance 
against claims for injuries to persons or damages to property which may arise from or in connection with the 
performance of all tasks or work necessary to complete the Project as herein defined. Such insurance shall 
cover Consultant, its agent(s), representative(s), employee(s) and any subcontractors. 
8.1 
Minimum Scope and Limit of Insurance. Coverage must be at least as broad as: 
a. 
Commercial General Liability (CGL):  Insurance Services Office Form CG 00 01, including 
products and completed operations, with limits of no less than $1,000,000 per occurrence 
for bodily injury, personal injury, and property damage. If a general aggregate limit applies, 
either the general aggregate limit shall apply separately to this project/location or the general 
aggregate limit shall be twice the required occurrence limit. 
b. 
Automobile Liability:  Insurance Services Office Form Number CA 0001 covering Code 1 
(any auto), with limits no less than $1,000,000 per accident for bodily injury and property 
damage. 
c. 
:  Insurance as required by the State of Arizona, with Statutory 
$1,000,000 per 
accident for bodily injury or disease.
8.2. 
Indemnification. 
a. 
To the fullest extent permitted by law, Consultant must defend, indemnify, and hold 
harmless City and its elected officials, officers, employees and agents (each, an "Indemnified 
Party," collectively, the "Indemnified Parties") for, from, and against any and all claims, 
demands, actions, damages, judgments, settlements, personal injury (including sickness, 
disease, death, and bodily harm), property damage (including loss of use), infringement, 
governmental action and all other losses and expenses, including attorneys' fees and litigation 
expenses (each, a "Demand or Expense" collectively "Demands or Expenses") asserted by a 
third-party (i.e. a person or entity other than City or Consultant) and that arises out of or 
results from the breach of this Agreement by the Consultant or the Consultant
actions, errors or omissions (including any Subconsultant or Subcontractor or other person 
or firm employed by Consultant), whether sustained before or after completion of the 
Project. 
b. 
This indemnity and hold harmless provision applies even if a Demand or Expense is in part 
due to the Indemnified Party's negligence or breach of a responsibility under this Agreement, 
but in that event, Consultant will be liable only to the extent the Demand or Expense results 
from the negligence or breach of a responsibility of Consultant or of any person or entity 
for whom Consultant is responsible. 
c. 
Consultant is not required to indemnify any Indemnified Parties for, from, or against any 
Demand or Expense resulting from the Indemnified Party's sole negligence or other fault 
solely attributable to the Indemnified Party. 
 
8.3 
Other Insurance Provisions.  The insurance policies required by the Section above must contain, or 
be endorsed to contain the following insurance provisions:

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a. 
The City, its officers, officials, employees and volunteers are to be covered as 
additional insureds of the CGL and automobile policies for any liability arising from or in 
connection with the performance of all tasks or work necessary to complete the Project as 
herein defined. Such liability may arise, but is not limited to, liability for materials, parts or 
equipment furnished in connection with any tasks, or work performed by Consultant or on 
its behalf and for liability arising from automobiles owned, leased, hired or borrowed on 
behalf of the Consultant. General liability coverage can be provided in the form of an 
endorsement to the Consultant
d such endorsement is 
at least as broad as ISO Form CG 20 10, 11 85 or both CG 20 10 and CG 23 37, if later 
revisions are used. 
b. 
For any claims related to this Project, the 
 insurance coverage shall be 
primary insurance with respect to the City, its officers, officials, employees, and volunteers. 
Any insurance or self-insurance maintained by the City, its officers, officials, employees or 
volunteers shall be in excess of the Consultant
 
c. 
Each insurance policy required by this Section shall provide that coverage shall not be 
canceled, except after providing notice to the City. 
8.4 
Acceptability of Insurers.  Insurance is to be placed with insurers with a current A.M. Best rating of 
no less than A: VII, unless the Consultant has obtained prior approval from the City stating that a 
non-conforming insurer is acceptable to the City. 
8.5 
Waiver of Subrogation.  Consultant hereby agrees to waive its rights of subrogation which any 
insurer may acquire from Consultant by virtue of the payment of any loss. Consultant agrees to 
Compensation Policy shall be endorsed with a waiver of subrogation in favor of the City for all work 
performed by the Consultant, its employees, agent(s) and subcontractor(s). 
8.6 
Verification of Coverage.  Within 15 days of the Effective Date of this Agreement, Consultant shall 
furnish the City with original certificates and amendatory endorsements, or copies of any applicable 
insurance language making the coverage required by this Agreement effective. All certificates and 
endorsements must be received and approved by the City before work commences. Failure to obtain, 
submit or secure th
to obtain and verify insurance coverage as otherwise provided in this Section. The City reserves the 
right to require complete, certified copies of all required insurance policies, including any 
endorsements or amendments, required by this Agreement at any time during the Term stated herein. 
certificates or endorsements shall not be considered a Force Majeure or defense for any failure by 
the Consultant to comply with the terms and conditions of the Agreement, including any schedule 
for performance or completion of the Project. 
8.7 
Subcontractors.  Consultant shall require and shall verify that all subcontractors maintain insurance 
meeting all requirements of this Agreement.
8.8  
Special Risk or Circumstances.  The City reserves the right to modify these insurance requirements, 
including any limits of coverage, based on the nature of the risk, prior experience, insurer, coverage 
or other circumstances unique to the Consultant, the Project or the insurer. 
9. 
E-verify, Records and Audits. To the extent applicable under A.R.S. § 41-4401, the Consultant warrants its 
compliance and that of its Subconsultants with all federal immigration laws and regulations that relate to their 
employees and compliance with the E-verify requirements under A.R.S. § 23-214(A). The Consultant or 
S
ch of the Agreement and may result 
in the termination of the Agreement by the City under the terms of this Agreement. The City retains the legal 
right to randomly inspect the papers and records of the other party to ensure that the other party is complying 
with the above-mentioned warranty. The Consultant and Subconsultant warrant to keep their respective 
papers and records open for random inspection during normal business hours by the other party. The

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Consultant and Subconsultant shall cooperate with the C
City 
entry rights onto their respective properties to perform the random inspections and waiving their respective 
rights to keep such papers and records confidential. 
10.  
No Boycott of Israel.  To the extent A.R.S § 35-393 through § 35-393.03 are applicable, the parties hereby 
certify that they are not currently engaged in, and agree for the duration of the Agreement to not engage in, a 
boycott of goods or services from Israel, as that term is defined in A.R.S § 35-393. 
11.         Uyghur Forced Labor Prevention Act (UFLPA). Consultant certifies that it does not currently, and during 
the term of this Agreement, will not use:
 
a. 
 
 
b. 
Republic of China; and 
 
c. 
any contractors, subcontractors or suppliers that use the forced labor or any goods or 
 
12. 
Attestation of PCI Compliance.  When applicable, the Contractor will provide the City annually with a 
Payment Card Industry Data Security Standard (PCI DSS) attestation of compliance certificate signed by an 
officer of Contractor with oversight responsibility.
13. 
Notices. 
13.1 
A notice, request or other communication that is required or permitted under this Agreement (each 
"Notice") will be effective only if:
a. 
The Notice is in writing; and
b. 
Delivered in person or by overnight courier service (delivery charges prepaid), certified or 
registered mail (return receipt requested). 
c. 
Notice will be deemed to have been delivered to the person to whom it is addressed as of 
the date of receipt, if: 
(1) 
Received on a business day before 5:00 p.m. at the address for Notices identified 
for the Party in this Agreement by U.S. Mail, hand delivery, or overnight courier 
service; or 
(2) 
As of the next business day after receipt, if received after 5:00 p.m. 
d. 
The burden of proof of the place and time of delivery is upon the Party giving the Notice. 
e. 
Digitalized signatures and copies of signatures will have the same effect as original signatures. 
13.2 
Representatives. 
a. 
Consultant.  Consultant's representative (the "Consultant's Representative") authorized to 
act on Consultant's behalf with respect to the Project, and his or her address for Notice 
delivery is: 
Rebuilding Together - Valley of the Sun, Inc. 
c/o Heidi Naranjo   
1826 W. Broadway Rd. #16
Mesa, AZ 85202  
 
b. 
City.  City's representative ("City's Representative") authorized to act on City's behalf, and 
his or her address for Notice delivery is: 
City of Glendale 
c/o  Michelle Yates 
6210 W. Myrtle Ave, Suite 111
Glendale, Arizona  85301

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With required copy to: 
City Manager 
City Attorney 
City of Glendale 
City of Glendale 
5850 West Glendale Avenue
5850 West Glendale Avenue 
Glendale, Arizona  85301
Glendale, Arizona  85301 
c. 
Concurrent Notices. 
(1) 
All notices to City's representative must be given concurrently to City Manager and 
City Attorney. 
(2) 
A notice will not be deemed to have been received by City's representative until the 
time that it has also been received by the City Manager and the City Attorney. 
(3) 
City may appoint one or more designees for the purpose of receiving notice by 
delivery of a written notice to Consultant identifying the designee(s) and their 
respective addresses for notices. 
14. 
Entire Agreement; Survival; Counterparts; Signatures. 
14.1 
Integration.  This Agreement contains, except as stated below, the entire agreement between City 
and Consultant and supersedes all prior conversations and negotiations between the parties regarding 
the Project or this Agreement. 
a. 
Neither Party has made any representations, warranties or agreements as to any matters 
concerning the Agreement's subject matter. 
b. 
Representations, statements, conditions, or warranties not contained in this Agreement will 
not be binding on the parties.
c. 
Inconsistencies between the solicitation, any addenda attached to the solicitation, the 
response or any excerpts, if any, and this Agreement, will be resolved by the terms and 
conditions stated in this Agreement.
14.2 
Interpretation. 
a. 
The parties fairly negotiated the Agreement's provisions to the extent they believed necessary 
and with the legal representation they deemed appropriate. 
b. 
The parties are of equal bargaining position and this Agreement must be construed equally 
between the parties without consideration of which of the parties may have drafted this 
Agreement. 
c. 
The Agreement will be interpreted in accordance with the laws of the State of Arizona. 
14.3 
Survival.  Except as specifically provided otherwise in this Agreement, each warranty, representation, 
indemnification and hold harmless provision, insurance requirement, and every other right, remedy 
and responsibility of a Party, will survive completion of the Project, or the earlier termination of this 
Agreement. 
14.4 
Amendment.  No amendment to this Agreement will be binding unless in writing and executed by 
the parties. Electronic signature blocks do not constitute execution for purposes of this Agreement. 
Any amendment may be subject to City Council approval. 
14.5 
Remedies.  All rights and remedies provided in this Agreement are cumulative and the exercise of 
any one or more right or remedy will not affect any other rights or remedies under this Agreement 
or applicable law. 
14.6 
Severability.  If any provision of this Agreement is voided or found unenforceable, that determination 
will not affect the validity of the other provisions, and the voided or unenforceable provision will be 
reformed to conform with applicable law.

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14.7 
Counterparts.  This Agreement may be executed in counterparts, and all counterparts will together 
comprise one instrument. 
15. 
Term.   
15.1 
The term of this Agreement commences upon the effective date and continues for a 1 year period. 
There are no automatic renewals. 
15.2 
Extension for Procurement Processes.  Upon the expiration of the Term of this Agreement, including 
sole discretion, this Agreement may be extended on a 
month-to-month basis for a maximum of six (6) months to allow for the City to complete its 
procurement process to select a vendor to provide the services/materials similar to those provided 
under this Agreement.  The City will notify the Contractor in writing of its intent to extend the 
Agreement at least thirty (30) calendar days prior to the expiration of the Term.  Any extension 
provided under this subsection will continue under the same terms and conditions as in effect 
immediately prior to the expiration of the then-current term.  
16. 
Dispute Resolution.  Any controversy or claim arising out of or relating to this contract, or the breach 
thereof, shall be settled by arbitration 
Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator may be entered in any 
court having jurisdiction thereof. 
17. 
Exhibits.  The following exhibits, with reference to the term in which they are first referenced, are 
incorporated by this reference. 
Exhibit A 
Project 
Exhibit B 
Scope of Work 
Exhibit C 
Schedule 
Exhibit D 
Compensation 
 
 
 
[Signatures on following page.]

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The parties enter into this Agreement effective as of the date shown above. 
City of Glendale, 
an Arizona municipal corporation 
_____________________________________ 
By:  Kevin R. Phelps 
Its:  City Manager 
ATTEST: 
 
 
 
 
 
 
Julie K. Bower 
City Clerk 
 
 
(SEAL) 
 
 
APPROVED AS TO FORM: 
 
 
 
 
 
 
Michael D. Bailey 
City Attorney 
 
 
Rebuilding Together - Valley of the Sun, Inc., 
an Arizona nonprofit corporation 
_____________________________________ 
By:        
Its:

EXHIBIT A 
Services Agreement 
PROJECT 
(1 page) 
    
The Project will assist homeowners within Qualified Census Tracts with low-maintenance and drought-resistant 
landscaping to mitigate front yard code violations and beautify neighborhoods. The Consultant shall plan and carry 
out 5 landscape clean-up events within identified neighborhoods. The events shall include low maintenance and 
drought resistant front yard landscape work completed on a minimum of 100 residential properties total.

EXHIBIT B 
Services Agreement 
SCOPE OF WORK 
(1 page) 
 
The Consultant shall comply with the following service requirements: 
 
1.  Administration 
    1.1. Ensure that established policies and procedures are in place for project service delivery. 
    1.2. Be responsible for hiring, managing, training, and terminating staff, as necessary, in accordance with 
C
    1.3. Report incidents that shall be a liability issue, significant disruptions in activities, or unusual or dangerous 
interaction which may leave the City open for public scrutiny. 
    1.4. Collaborate with service partners to maximize program impact. 
 
2.  Operations 
    2.1. Assessment of identified neighborhoods and residential properties. 
    2.2. Direct outreach to owners and residents of the selected neighborhoods that includes obtaining permission 
for work on the properties and specific projects to be completed. i.e., rock, weed removal, pre-emergent application, 
etc. (See form Attachment 1)   
    2.3. Develop and conduct a post-event survey for households and volunteers and provide raw data to the city.   
    2.4. Secure supplies, professional services, sponsors, and in-kind donations, as needed. 
    2.5. Provide and manage volunteers for each clean up event. 
    2.6. Provide an educational component for each clean up event. 
    2.7. Manage day-of activities for each event including but not limited to equipment, supplies, bathrooms, snacks, 
and water. 
    2.8. Ensure trash disposal after each clean up event. 
 
3.  Reporting 
    3.1. Reports to be submitted no later than 10 business days after each clean-up event. 
    3.2. Outcome report using an agreed upon template that reports progress on at least the following 
outcomes/performance measures: 
             3.2.1. 
Number of houses receiving landscape and clean up services 
             3.2.2. 
Number of volunteers   
             3.2.3. 
Number of volunteer hours 
             3.2.4. 
Before and after photos for each property receiving service. 
             3.2.5. 
List of donors and sponsors, monetary, and in-kind contributions, including value. 
    3.3. The Final report will also include post-event survey results. 
    3.4. Report will be submitted via communityengagement@glendaleaz.com.  
 
 
The City of Glendale and the Community Engagement Division shall comply with the following support service 
requirements: 
  
1.  Operations 
     1.1. Provide funding for the project. 
     1.2. Identify 5 neighborhoods based on income, number of code violations, and other criteria. 
     1.3. Assist with project timeline development. 
     1.4. Assist with volunteer recruitment. 
     1.5. Provide on-site assistance for each neighborhood event. 
     1.6. Utilize City resources to develop and implement external communications. 
     1.7. Coordinate bulk trash pickup with City resources.

EXHIBIT C 
Services Agreement 
SCHEDULE 
(1 page) 
 
Consultant shall work to complete the entire scope of work as quickly as possible recognizing that weather plays a 
significant factor in the ability to complete this scope of work.  Weather permitting, Consultant will complete all 
events by June 2024, otherwise all events shall be completed by November 2024.                           
 
January 2024 - Neighborhood/Household Assessments   
February 2024  Project Schedule and Work Plan
March 2024  Events Kick-off 
November 2024  Events Conclude

EXHIBIT D 
Services Agreement 
 
COMPENSATION 
(1 page) 
 
NOT-TO-EXCEED AMOUNT 
The total amount of compensation paid to Consultant for full completion of all work required by the Project during 
the entire term of the Project must not exceed $125,000. 
DETAILED PROJECT COMPENSATION 
$25,000 - upon completion of the Neighborhood/Household Assessments and delivery of the Project Schedule and 
Work Plan. 
$20,000  upon the completion of each of the five (5) neighborhood projects contingent upon receipt and 
acceptance of the final reports.