Agreement - Linking with Getac
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LINKING AGREEMENT
BETWEEN
THE CITY OF GLENDALE, ARIZONA
AND
GETAC, INC.
EXHIBIT A
CITY OF TUCSON CONTRACT NO. 226017-01 FOR MOBILE COMPUTING SOLUTIONS
City of Tucson
Contract # 226017-01
for
Mobile Computing Solutions
with
Getac, Inc.
Effective: April 14, 2023
The following documents comprise the executed contract between the City
of Tucson, and Getac effective April 14, 2023:
I.
Vendor’s Response to Intent to Negotiate/Best and Final Offer
(BAFO)
II.
City’s Intent to Negotiate/BAFO Request
III.
Supplier’s Response to the RFP
IV.
RFP 226017
V.
OMNIA Partners
Contract No. 226017 - 01
Mobile Computing Solutions
Vendor: Getac, Inc.
Table of Contents
1.
Vendor’s Response to Intent to Negotiate/Best and Final
Offer (BAFO)
2.
City’s Intent to Negotiate/BAFO Request
3.
Vendor’s Response to RFP 226017
4.
RFP 226017
1. Vendor’s Response to Intent to
Negotiate/Best and Final Offer (BAFO)
ITEM NO.
PRODUCT CATEGORIES
PROPOSED MANUFACTURER PROPOSED MODEL # UNIT PRICE PERCENT DISCOUNT OFF SRP EXTENDED PRICING
1.a.
Ultra-Rugged
Getac
X500/X600
20.0%
0
1.b.
Accessories
Getac
10.0%
0
1.c.
Fully-Rugged
Getac
B360/V110
20.0%
0
1.d.
Accessories
Getac
10.0%
0
1.e.
Semi or Business-Rugged
Getac
S410
15.0%
0
1.f.
Accessories
Getac
10.0%
0
ITEM NO.
PRODUCT CATEGORIES
PROPOSED MANUFACTURER PROPOSED MODEL # UNIT PRICE PERCENT DISCOUNT OFF SRP EXTENDED PRICING
2.a.
Ultra-Rugged
N/A
N/A
N/A
N/A
#VALUE!
2.b.
Accessories
N/A
N/A
N/A
N/A
#VALUE!
2.c.1
Fully-Rugged
Getac
A140
15.0%
2.c.2
Fully-Rugged
Getac
F110
15.0%
0
2.c.3
Fully-Rugged
Getac
K120
15.0%
0
2.c.4
Fully-Rugged
Getac
UX10
15.0%
0
2.c.5
Fully-Rugged
Getac
T800
15.0%
2.c.6
Fully-Rugged
Getac
ZX10
15.0%
0
2.c.7
Fully-Rugged
Getac
ZX70
15.0%
0
2.d.
Accessories
Getac
10.0%
0
2.e.
Semi or Business-Rugged
N/A
0
2.f.
Accessories
N/A
0
PERCENT DISCOUNT
OFF SRP
10.0%
10.0%
10.0%
10.0%
5.0%
PERCENT DISCOUNT
OFF SRP
10.0%
10.0%
10.0%
10.0%
PERCENT DISCOUNT
OFF SRP
10.0%
$199 per unit for 3 Years
$99 per unit for 3 years
PRICE
$2,000
$2,200 per Day
$53 per unit for 1 Year
PROPOSED MANUFACTURER
Group 1: Ruggedized Laptop Product Line
Group 2: Ruggedized Tablet Product Line
Group 3: Laptop and Tablet Accessories
PROPOSED MANUFACTURER
Getac - Warranty
Getac - Carry Tools
Getac - Keyboards
Getac - Power
Getac - Freight
(add additional lines as necessary)
Group 4: Ancillary Products
Getac Video Solutions
Gamber-Johnson
Havis
Lind
Brother
(add additional lines as necessary)
Group 5: Other Technology Products
PROPOSED MANUFACTURER
Disk Image Validation
Keywedge BCR Utility SW
Keep Your HD Retention
(add additional lines as necessary)
Group 6: Services
PROPOSED SERVICE OFFERING
Disk Image Consulting
Mobile Device Management - Cloud
(add additional lines as necessary)
4/13/23, 10:37 AM
Mail - Casey Adams - Outlook
https://outlook.office365.com/mail/inbox/id/AAQkADhjZjFlOTJhLTUyNWMtNGU5MC1iY2Q2LTQ5NGQxYzQ4ODNkNwAQABzg9t4Y6gBLhYKIDi7gg5s…
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Fw: [External]Re: RFP 226017 - Term regarding A.R.S. §35-394
Casey Adams <Casey.Adams@tucsonaz.gov>
Thu 4/13/2023 10:36 AM
To: Casey Adams <Casey.Adams@tucsonaz.gov>
Casey Adams, CPPB
Senior Contract Officer
City of Tucson
Business Services | Procurement
(520) 837-4128
www.tucsonprocurement.com
From: tammy.tubbs (Tammy Tubbs - GUSA) <tammy.tubbs@getac.com>
Sent: Thursday, March 30, 2023 8:08 AM
To: Casey Adams <Casey.Adams@tucsonaz.gov>
Cc: mark.hovey (Mark Hovey - GUSA) <mark.hovey@getac.com>
Subject: RE: [External]Re: RFP 226017 - Term regarding A.R.S. §35-394
Good morning Casey
We have confirmed with our Legal team that we can agree to the additional terms. We look forward to moving forward with OMNIA!
Tammy Tubbs
Capture Manager
p: 949-681-2926 m: 949-217-8939
a: 15495 Sand Canyon Ave., Suite 350, Irvine, CA 92618
s: us.getac.com e: tammy.tubbs@getac.com
From: Casey Adams <Casey.Adams@tucsonaz.gov>
Sent: Wednesday, March 29, 2023 12:51 PM
To: tammy.tubbs (Tammy Tubbs - GUSA) <tammy.tubbs@getac.com>; mark.hovey (Mark Hovey - GUSA) <mark.hovey@getac.com>
Subject: [External]Re: RFP 226017 - Term regarding A.R.S. §35-394
Casey Adams, CPPB
Senior Contract Officer
City of Tucson
Business Services | Procurement
(520) 837-4128
www.tucsonprocurement.com
From: Casey Adams
Sent: Wednesday, March 29, 2023 12:07 PM
To: tammy.tubbs (Tammy Tubbs - GUSA) <tammy.tubbs@getac.com>; mark.hovey (Mark Hovey - GUSA) <mark.hovey@getac.com>
Subject: RFP 226017 - Term regarding A.R.S. §35-394
4/13/23, 10:37 AM
Mail - Casey Adams - Outlook
https://outlook.office365.com/mail/inbox/id/AAQkADhjZjFlOTJhLTUyNWMtNGU5MC1iY2Q2LTQ5NGQxYzQ4ODNkNwAQABzg9t4Y6gBLhYKIDi7gg5s…
2/2
Hi Tammy and Mark,
The State of Arizona has passed a new statutory requirement that contracts signed on or after September 24th should include the
below referenced term. Please confirm Getac's understanding that the following term will be incorporated into contract 226017.
"WRITTEN CERTIFICATION PURSUANT TO A.R.S. §35-394
If Contractor engages in for-profit activities and has at least ten full time employees, Contractor certifies that Contractor does not
currently, and agrees for the duration of the contract that it will not, use: 1) the forced labor of ethnic Uyghurs in the People’s
Republic of China; 2) any goods or services produced by the forced labor of ethnic Uyghurs in the People’s Republic of China; and 3)
any contractors, subcontractors or suppliers that use the forced labor or any goods or services produced by the forced labor of ethnic
Uyghurs in the People’s Republic of China. If Contractor becomes aware during the term of the contract that it is not in compliance
with the written certification, it must notify the City within five business days after becoming aware of the noncompliance. This
Contract will be automatically terminated 180 days after the date of the notice unless Contractor has, before the end of that period,
notified the City that the noncompliance has been remedied."
Here is a link to ARS §35-394: https://www.azleg.gov/viewdocument/?docName=https://www.azleg.gov/ars/35/00394.htm
Thank you,
Casey Adams, CPPB
Senior Contract Officer
City of Tucson
Business Services | Procurement
(520) 837-4128
www.tucsonprocurement.com
NOTICE AND DISCLAIMER : This email and any attachments transmitted with it are confidential and/or privileged and intended
solely for the use of addressee(s) hereof. Any unauthorized review, retransmission, dissemination, disclosure, copying or other use,
or taking of any action in reliance upon the information is strictly prohibited. If you have received this email in error, please
immediately notify us and delete the email and attachments from your device(s) and system(s). This email is for informational
purposes only and shall not be regarded as an offer, solicitation of an offer, or an acceptance of any contract or transaction by us.
Getac Inc., on behalf of itself and its affiliates.
2. City’s Intent to Negotiate/BAFO
Request
BUSINESS SERVICES DEPARTMENT
SHARED SERVICES – PROCUREMENT
CITY HALL • 255 W. ALAMEDA • P.O. BOX 27210 • TUCSON, AZ 85726-7210
(520) 791-4217 • FAX (520) 791-4735 • TTY (520) 791-2639
www.tucsonprocurement.com
BUSINESS
SERVICES
DEPARTMENT
January 4, 2023
Tammy Tubbs
Getac, Inc.
15495 Sand Canyon Drive Suite 350
Irvine, CA 92618
Tammy.tubbs@getac.com
Sent via electronic mail, this day
Subject: Request for Proposal No. 226017 – Mobile Computing Solutions
Intent to Negotiate
Dear Tammy:
The City of Tucson has completed the evaluation of submittals received in response to the
subject solicitation. Based upon the recommendation of the evaluation committee, the City
is inviting your firm to enter negotiations. Specifically, the City requests the following:
1. Best and Final Pricing: The City requests a best and final price offer.
2. Exceptions: The City acknowledges that no exceptions have been taken to City
contract language. However, communication with OMNIA is required in order to
resolve exceptions to their attachments.
This Notice of Intent to Negotiate is not an intent to award a contract and does not
establish a contractual relationship between the firm and the City. In the event that the
City is not able to negotiate a satisfactory contract with the firm, the City will terminate
negotiations.
Please submit a written response to my attention via e-mail to casey.adams@tucsonaz.gov
on or before Thursday, January 12, 2023 at 2:00 PM. Please contact me via e-mail or at
(520) 837-4128 with questions regarding the items above.
Sincerely,
Casey Adams
Senior Contract Officer
3. Vendor’s Response to RFP 226017
Exhibit A – Getac Response
1
Getac, Inc.
15495 Sand Canyon Ave, Suite 350
Irvine, CA 92618 www.getac.com
June 30, 2022
BUSINESS SERVICES DEPARTMENT
SHARED SERVICES PROCUREMENT DIVISION RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701 PH: (520) 837-4128
Dear Sir or Madam
Getac is pleased to submit our proposal response to the CITY OF TUCSON, REQUEST FOR
PROPOSAL #226017 MOBILE COMPUTING SOLUTIONS.
For over 30 years, Getac has worked cooperatively with contract administrators, resellers and end
users to identify, consult, develop and deploy rugged computing solutions across a wide range of
sectors, such as military and defense, law enforcement and public sector, utility, telecom,
education and transportation.
Getac is tremendously proud of the impacts we have made in helping leverage technology to
support the changing role of mobile data terminals in the public sector across the United States.
Our goal is to utilize the OMNIA contract to provide rugged solutions to the communities we live
in.
By execution of this letter, we officially submit this proposal showing our pledge in support of this
valuable effort. Getac looks forward to the outcome of your evaluation and should there be any
questions, please feel free to contact Mrs. Tammy Tubbs, Getac Capture Manager at (949) 217-
8939 or tammy.tubbs@getac.com. On behalf of Getac, thank you for giving us the opportunity to
respond to this Request for Proposal (RFP) and we look forward to a mutually rewarding
partnership.
A. NOTICE
A.1 Getac Inc. (Original Equipment Manufacturer, OEM)
Response to Request for Proposal No. 226017
Title: Getac Response to Mobile Computing Solutions RFP
Submittal Date: 30 Jun 2022
Questions shall be directed to Tammy Tubbs, tammy.tubs@getac.com, (949) 217-8939
B. INTRODUCTION
B.1. Summary
B.2. Background
B.3. Contact Information
C. SCOPE OF WORK
C.1 General Requirements
A. Qualified Vendors
B. Ordering
C. Delivery Requirement
D. Usage Report
E. Warehousing, Distribution & Sales Facilities
F. Warranty
Getac acknowledges and accepts the terms associated with Section C.1 General Requirements.
C.2. Product Requirements
A. RUGGED DEFINTIONS:
B. PRODUCT CATEGORIES: A complete and comprehensive line of technical product and service solutions
including, but not limited to, the following:
1. Ruggedized Laptops
2. Ruggedized Tablets
3. Accessories
4. Ancillary Products
C. CURRENT PRODUCTS:
D. DEFECTIVE PRODUCT:
E. PRODUCT/RECALL NOTICES:
F. PRICING
G. SALES PROMOTIONS
H. PRODUCT DEMONSTRATIONS: The City will conduct product demonstrations with those Offerors who
proceed to this phase of the evaluation process. The Offerors proposed products may be tested during a
minimum 30-day window. The test time will start upon completion of vehicle installation, if applicable. Offerors
shall provide a specified quantity (to be determined later) of each proposed product for testing in the Tucson
work environment. Demo products will be installed in law enforcement automobiles and motorcycles, in Fire
and EMT vehicles, and field crew vehicles. The tests will document the performance of the proposed products
in the actual work environments of staff, which includes inclement weather where extreme temperature
changes exist. Temperatures inside vehicles can reach over 150 degrees, outdoor temperatures can reach 115
degrees and be very wet and humid due to the monsoon season. Staff shall document the functionality of the
products and any issues that are experienced. Proposed products, including installation and removal, must be
provided to City at no cost.
Getac acknowledges and accepts the terms associated with Section C.2 General Requirements.
C.3. EQUIPMENT CURRENTLY IN USE BY THE CITY OF TUCSON
Getac has reviewed and acknowledges the type of rugged equipment currently in use by the city of Tucson.
C.4. SERVICE REQUIREMENTS
A. SERVICE CATEGORIES: Offerors shall provide as many of the following associated services that are available through
its distribution and sales network:
1. Financing or Leasing
a. Capital
b. Operating
c. Other
2. Consulting
a. Public safety equipment needs assessment and recommendation for upcoming use case
b. Grant assessment and writing
c. Other
3. Repairs
a. Onsite
b. Repair Facility
c. Other
4. Installation
a. Provide installation services.
5. Protection Plus
a. List products.
b. Provide details.
6. Extended Warranties
a. List products.
b. Provide details.
7. Training and Education
a. Onsite
b. Online
c. Offsite
8. Customer Support Services: The policies and procedures for:
a. Replacements
b. Returns
c. Restocking charges
d. After hours service
e. After sales support
f. Out of stock
g. Order tracing
h. Technical feedback
i. Quality assurance for orders
j. Drop shipments
k. Online support
i. Customer
ii. Technical
l. Phone support
i. Customer
ii. Technical
m. Location, hours and staff quantity of call centers
n. other
9. Implementation
10. Misplaces or Stolen device location
11. Other Applicable Services. Value-add services not included in above categories.
Getac acknowledges and accepts the terms associated with Section C.4 General Requirements.
D. INSTRCUCTIONS TO OFFERORS
D.1. DEFINITIONS
D.2. PRESUBMITAL MEETING
D.3. INQIRIES
D.4. ADDENDUM OF SOLICITATION
D.5. UNDERSTANDING SCOPE OF WORK
D.6. PREPARATION OF SUBMITTAL
D.7. PAYMENT DISCOUNTS
D.8. TAXES
D.9. PROPOSAL/SUBMITTAL FORMAT
D.10. EXCEPTIONS TO CONTRACT PROVISIONS
D.11. PUBLIC RECORD
D.12. CONFIDENTIAL INFORMATION
D.13. CERTIFICATION OF NONCOLLUSION; CONFLICTS OF INTEREST
D.14. WHEN AND HOW TO SUBMIT PROPOSAL
D.15. OFFER AND ACCEPTANCE PERIOD
D.16. WITHDRAWAL OF SUBMITTAL; BINDING OFFER
D.17. DISCUSSIONS/CLARIFICATIONS
D.18. TAX OFFSET POLICY
D.19. CONTRACT NEGOTIATIONS
D.20. VENDOR REGISTRATION; BUSINESS LICENSE
D.21. UPON NOTICE OF INTENT TO AWARD
D.22. AWARD OF CONTRACT
D.23. PROPOSAL RESULTS
D.24. PROTESTS
Getac acknowledges and accepts the terms associated with Section D, INSTRUCTIONS TO OFFERORS. General Requirements.
E. PROPOSAL EVALUATION REQUIREMENTS
E.1. PROPOSAL EVALUATION CRITERIA – (listed in relative order of importance)
E.2. SHORTLIST
E.3. INTERVIEWS
E.4. ADDITIONAL INVESTIGATIONS
E.5. OTHER INFORMATION
E.6. PRICE PROPOSAL
E.7. CITY’S RIGHT TO WAIVE DEFECTS OR REJECT SUBMITTALS
E.8. CONTRACT NEGOTIATIONS
E.9. AWARD OF CONTRACT
E.10. MULTIPLE AWARDS
E.11. SUBMITTAL RESULTS
E.12. PROTESTS
Getac acknowledges and accepts the terms associated with Section E, PROPOSAL EVLUATIONS REQUIREMETS.
F. SPECIAL TERMS AND CONDITIONS
F.1. COOPERATIVE PURCHASING
F.2. FOB DESTINATION FREIGHT PREPAID
F.3. PRICE ADJUSTMENT
F.4. TERM AND RENEWAL
Getac acknowledges and accepts the terms associated with Section F, SPECIAL TERMS AND CONDITIONS.
G. INSURANCE REQUIREMENTS
G.1. Required Insurance Policies
G.2. Commercial General Liability
G.3. Commercial Automobile Liability
G.4. Worker's Compensation.
G.5. Professional Liability - Technology Errors & Omissions
G.6. Claims Made Insurance Coverage
G.7. Additional Insurance Requirements
G.8. Policy Change Notice.
G.9. Additional Insured
G.10. Acceptability of Insurers
G.11. Verification of Coverage
G.12. Subcontractors
G.13. Exceptions
Getac acknowledges and accepts the terms associated with Section G, INSURANCE REQUIREMENTS.
H. STANDARD TERMS AND CONDITIONS
Getac acknowledges and accepts the terms associated with Section H, STANDARD TERMS AND CONDITIONS.
I. EVALUATION PHASE
1.A. Method of Approach – National Program
1. Include a detailed response to Attachment 1, Exhibit A, OMNIA Partners Response for National Cooperative contract.
Responses should highlight experience, demonstrate a strong national presence, describe how offeror will educate its
national sales force about the contract, describe how products and services will be distributed nationwide, include a
plan for marketing the products and services nationwide, and describe how volume will be tracked and reported to
OMNIA Partners.
Getac Response: See Exhibit A
2. The successful offeror will be required to sign Attachment 1, Exhibit B, OMNIA Partners Administration Agreement.
The Agreement shall be signed no later than issuance of the City of Tucson’s Notice of Intent to Award letter. Offerors
should complete all reviews of the document prior to submitting a response. Offeror’s response should include any
proposed exceptions to the OMNIA Partners Administration Agreement.
Getac Response: See Exhibit B
2.A. Method of Approach – General Requirements
A. Provide a detailed written response to each requirement describing how your offer will meet the General
Requirements of this solicitation for the City of Tucson and the national program.
Getac Response: As the 2nd largest manufacturer of rugged devices in the world, with three manufacturing facilities and
a North American Sales Team (GUSA), Getac Inc. is prepared to meet all the General Requirements of this solicitation for
the City of Tucson and the national program. Getac currently participates in other national cooperative purchasing
agreements at the city/county/state/national level.
B. Describe your delivery commitment. If manufacturer is responding, describe how reseller will meet the delivery
commitment:
1. What is your fill rate guarantee? With proper planning and communication, Getac can fill up to 6,000 devices per
month, per customer under this solicitation.
2. What are your delivery days? Even with the desperate supply chain interruptions currently associated with
information technology equipment, Getac is proud to maintain an average 45 day delivery window from receipt of valid
purchase order to delivery.
3. Do you offer next day delivery? No. All Getac rugged devices are built to order to the desired end user specifications
and require 30-60 days for manufacturing, testing, and shipping. In some instances, our distribution partners, SYNNEX
may maintain a specific amount of stock rugged devices that are offered at a generous discount and may be offered to
our customers. Additional details and availability of this program are available through the Regional Sales Manager
assigned to the customer.
4. How do you facilitate emergency orders? All Getac rugged devices are built to order to the desired end user
specifications and require 30-60 days for manufacturing, testing, and shipping. In some instances, our distribution
partners, SYNNEX may maintain a specific amount of stock rugged devices that are offered at a generous discount and
may be offered to our customers. Additional details and availability of this program are available through the Regional
Sales Manager assigned to the customer.
5. Are shipping charges exempt for ALL who use this contract? Yes. Shipping is included in the price of the device. If
additional services are purchased that required a third-party US-based supplier, additional shipping may be included
from the third-party vendor. Generally an order is shipped directly to the purchaser from our manufacturing facility.
6. Describe how problems - such as a customer ordering a wrong product; a customer receiving a defective product; etc.
is resolved. As the OEM, all Getac rugged products are tested and verified to meet the specifications provided by the
purchasing organization prior to their shipment from the manufacturing facility. In the highly unlikely event that a
device arrives “Dead on Arrival” (DOA) to the customer, a replacement will be shipped to the customer at no additional
cost.
7. Describe how products will be distributed to the City of Tucson and nationwide. Provide the number, size and
location of distribution facilities, warehouses and retail network as applicable.
All Getac hardware is manufactured either by the factory in Kunshan, Jiangsu Province, PR China and by plant 3 in
Guishan District, Taoyuan City, Taiwan. All Getac manufacturing locations maintain current ISO-14001 certification.
Getac has obtained ISO 9001, ISO14001, OHSAS 18001, and other quality system certifications, and obtained the
IECQ/QC080000 Hazardous Substance Management System Quality Certification at the Kunshan production base in
China and is committed to environmental protection.
U.S.-based SYNNEX Corporation distributes more than 30,000 technology products from more than 500 of the world’s
leading and emerging manufacturers, and provide complete solutions to more than 20,000 resellers and retail
customers in the U.S., Canada, and Japan. As the distributor, they may also provide financial and storage services to
our Getac Certified Resellers.
Getac currently employs over 90 North American-based employees to support Sales, Service, Financing/Billing,
Product Solutions and Organizational Development for our non-federal governmental customers. Getac also relies on
our 3rd Party Providers, FedEx TechConnect, Paragon Bay, and On-Shore telephone support team for additional
customer service and maintenance of Getac devices and related equipment. Getac also works with over 500 reseller
agents supporting the participating states.
C. Describe your ordering capacity (telephone, fax, internet, etc.). Provide details of the capabilities of your E Commerce
website including ability to display contract pricing, on-line ordering, order tracking, search options, order history,
technical assistance, lists, technical data and documentation, identification of alternate products, etc. If a manufacturer
is responding, describe how the City and other agencies wishing to purchase from the contract will make a purchase.
For example, are orders placed directly with the manufacturer or with resellers? If resellers, indicate the authorized
resellers for any subsequent contract.
Due to the customized nature of a rugged product order, Getac relies on our Getac Regional Sales Managers in
collaboration with a certified reseller to support the purchasing on this contract. Interested buyers may contact the
Getac Sales Manager designated below or the Certified Reseller partner.
Manufacturing
Facility
US Distribution
Facility
Synnex / HP
Getac Certified
Reseller
Buyer/End User
Below are a sample of current certified Getac resellers that may participate on this contract. We reserve the right to add or
delete resellers to satisfy the requirements of a specific buyer.
Reseller
Location
Reseller
Location
Brite Rochester, NY
*Mobile Rugged Computers Mesa, AZ
Datasource Mobility Clarksville, TN
Ramco Rugged Los Angeles, CA
PCN Strategies Washington D.C.
RCN Knoxville, TN
*DuraTech USA Sacramento, CA
Midwest Public Safety Midwest
*SHI North America
*USC Canterbury Marlboro, MD
*GST Los Angeles, CA
*Preferred Communications Eastern United States
NWN Boston, MA
Compar Minnetonka, MN
Barcodes Chicago, IL
Code 3 Mesa, AZ
Island Tech Services Ronkonkoma, NY
Insight North America
Cas Severn Laurel, MD
Howard North America
Glacier Computing Milford, CT
CDW North America
D. Describe your invoicing process. Is electronic invoicing available? Is summary invoicing available? Are there other
options on how an agency receives an invoice? Submit sample invoices.
Getac Response: Invoicing will be directed by each certified reseller so process may differ. See attached sample invoices
from our current resellers.
E. Describe how your firm measures performance including identification, calculation, tracking and reporting of
measurements. What is your stock fill percentage rate, by line item, of the orders filled without backorders?
As the OEM, Getac has developed a highly effective ”MPS” system that identifies pending orders to aid in factory
workload stabilization and order are delivered in the order they are received at the factories.
All GETAC products start the manufacturing process in its state-of-the-art ISO 9001:2000 factory that is capable of
very high production rates. Significant features of the production facility include:
•
Certified to ISO 9001, ISO 9002, ISO 14000, RoHS
•
Approx. 1.1 M sq ft factory facility, including 380 K sq ft automated warehouse
•
Approx. 6200 production & quality line employees
•
Approx. 25 SMT production lines
•
Approx. 20 system production lines, 10 each for rugged and commercial products
•
System Production rate maximum capacity of 330K rugged products per month
F. State any return and restocking policy, and any fees, if applicable associated with returns.
Due to the customize nature of the rugged devices offered under this RFP, each product is made to order to purchasers’
desired specifications and is not available for refunds.
G. Submit additional information that will aid the city in evaluating your proposal.
Getac Response: See Exhibit A for additional information
3.A. Method of Approach – Product Requirements
A. Provide a detailed written response to each requirement describing how the products offered will meet the Product
Requirements of this solicitation for the City of Tucson and the national program. Offerors shall identify and describe
their categories. If a manufacturer is responding and proposing resellers the manufacturer should clearly identify the
products available from the manufacturer and products available from reseller. For each proposed category, describe in
detail and provide at a minimum the following types of information:
1. Identification and description of product categories offered
2. Identification and description of subcategories
3. Identification and description of manufacturers within each subcategory.
B. Describe how your firm will notify customers of new products.
Getac Response: Along with formal marketing public releases via online media platforms, press releases, and
development of marketing materials, Getac will update our website with new products with descriptions, pricing, and
links to detailed specifications.
C. Describe the equipment solutions that are available that reduce the extreme heat that adversely impacts and
prevents the proposed equipment from operating.
PERCENT DISCOUNT
OFF SRP
10
10
10
10
10
PERCENT DISCOUNT
OFF SRP
10
10
10
10
10
10
10
10
10
10
10
PERCENT DISCOUNT
OFF SRP
10
$199 per unit for 3 Years
$99 per unit for 3 years
PRICE
$2,000
$2200 per Day
$53 per unit for 1 Year
Group 4: Ancillary Products
Getac - Carry Tools
(add additional lines as necessary)
Getac - Freight
Getac - Keyboards
Getac - Power
Group 3: Laptop and Tablet Accessories
PROPOSED MANUFACTURER
Getac - Warranty
(add additional lines as necessary)
Group 6: Services
Group 5: Other Technology Products
Gamber Johnson
(add additional lines as necessary)
Getac Video Solutions
Havis
Getac Video Solutions
Cradlepoint
Disk Image Validation
Disk Image Consulting
Mobile Device Management - Cloud GDMS
Keywedge BCR Utility SW
Keep Your HD Retention
PROPOSED MANUFACTURER
PROPOSED MANUFACTURER
PROPOSED SERVICE OFFERING
TG3
Netmotion
Brother
Infocase
Lind
Absolute
Airgain
Getac Response: As a global leader in rugged IT manufacturing, each Getac device is tested to the highest temperature
standard available, MIL-STD 810H. The following table is an excerpt of the testing requirements to have this MIL-STD
810H designation.
Every Getac device has a minimum Environmental Specification Temperature:
- Operating: -29°C to 63°C / 20°F to 145°F
- Storage: -51°C to 71°C / -60°F to 160°F
Humidity: - 95% RH, non-condensing
See Device specification sheets for specific environmental details.
D. Submit additional information that will aid the city in evaluating your proposal.
Getac Response: See Attached Specification Documents for detailed device specifications.
4.A. Method of Approach – Service Requirements
A. Provide a detailed written response to each requirement describing how the services offered will meet the Service
Requirements of this solicitation for the City of Tucson and the national program. For each proposed category, describe
and/or provide details explaining your capabilities. In your response include information such as:
1. Policies and programs detailing your efforts in these areas.
2. Literature explaining your capabilities.
Getac Response: See Attached Specification Documents for detailed device specifications.
B. Describe how services will be distributed to the City of Tucson and nationwide If a manufacturer is responding and
proposing resellers the manufacturer should clearly identify the services provided by the manufacturer and services
provided by the reseller.
Getac Response: Due to the customized nature of a rugged product order, Getac relies on our Getac Regional Sales
Managers in collaboration with a certified reseller to support the purchasing on this contract. Interested buyers
may contact the Getac Sales Manager designated below or the Certified Reseller partner.
Below are a sample of current certified Getac resellers that may participate on this contract. We reserve the
right to add or delete resellers to satisfy the requirements of a specific buyer.
Reseller
Location
Reseller
Location
Brite
Rochester, NY
*Mobile Rugged Computers
Mesa, AZ
Datasource Mobility
Clarksville, TN
Ramco Rugged
Los Angeles, CA
PCN Strategies
Washington D.C.
RCN
Knoxville, TN
*DuraTech USA
Sacramento, CA
Midwest Public Safety
Midwest
*SHI
North America
*USC Canterbury
Marlboro, MD
*GST
Los Angeles, CA
*Preferred Communications
Eastern United States
NWN
Boston, MA
Compar
Minnetonka, MN
Barcodes
Chicago, IL
Code 3
Mesa, AZ
Island Tech Services
Ronkonkoma, NY
Insight
North America
Cas Severn
Laurel, MD
Howard
North America
Glacier Computing
Milford, CT
CDW
North America
C. Describe the types of customer service available to agencies that use this contract:
Getac Response: Device Support - Getac employs a multi-layered support structure, at no cost to the End User that
includes a Solutions Architect, Field Service Engineer, and a 3-Tier Technical Support team. In addition, Getac's 24/7
technical support is available via email at GetacSupport_US@Getac.com or by phone at +1 (866) EZ-GETAC [+1 (866)
394-3822]. All support requests via phone or email are logged in our internal ticketing system and assigned to the
appropriate resource. Escalation to product or software engineering is engaged as needed. The Getac Service Portal
allows real-time tracking of hardware repairs and history. For technical support incidents, a ticket # is generated for
every request and on-going and final resolution can be obtained by referring to previously assigned ticket #. Getac does
not use "off-shore" technical support.
D. Will the City of Tucson and Participating Agencies be assigned a dedicated service representative and/or a dedicated
service team? If a manufacturer is responding, provide a representative at the manufacturer level and for each reseller.
If a dedicated customer service representative and/or team are assigned, what types of services does the
representative/team provide? How do you help the customer manage our account?
Getac Response: Getac is prepared to provide computer equipment and the services related to supporting the
equipment as prescribed by NASPO and any PA. All Getac branded equipment may be purchased through a Getac-
NASPO certified reseller and is covered under all applicable Getac warranty features.
a.
In Service Warranty - Customer support is available by calling 1-866-394-3822 or email at
Getac.Support@Getac.com. End user may initiate all in-warranty requests by logging in to the Service Portal at
https://support.getac.com/Portal/SetLanguage?languageCode=us.
b.
Out of Warranty (OOW) Services - Should a hardware problem arise requiring service for an out of warranty
device our customer can follow this simple process.
1.
Visit https://usrma.Getac.com/ and register as a new user
2.
Once logged in, a customer will select Create Service request and Follow the prompts
3.
Customers may generate a quote and save it to their account for 30 days
4.
Once the quote is paid for on the Portal, an RMA is issued along with shipping labels.
5.
All prices include time and material plus round-trip shipping
c.
Standard non-customized training - Training manuals and device specific training is available to end users via
the Getac Service Portal at https://support.getac.com/Portal/Page/763
d.
Installation/de-installation - Service may be provided by certified Getac reseller for an additional fee.
e.
Self-Service Support - For all Support issues, Getac users will have access to a free web-portal at
https://support.getac.com/Portal/SetLanguage?languageCode=us. Services available at no charge include Service and
Repair Requests, Drivers and Manuals, Warranty Checker, Product Registration, Order Tracking, Getac Device
Diagnostic, and Getac Recovery Assistant.
As an OEM, Getac relies on our certified reseller partners to sell our products to the end user. All Getac products come
with a specific warranty that will pass-through the reseller onto the End User. Throughout the purchasing lifestyle, a
dedicated Regional Sales Manager (RSM) will be assigned to the end user organization based on vertical marketing and
geographic location. The RSM along with the certified Getac reseller will ensure a smooth transition from procurement
to installation with the end user and act as a point of contact to facilitate warranty service and maintenance support
throughout the device lifecycle. The following web-based services are also available to all purchasers to facilitate
warranty and maintenance services and can be found at our Service and Support page
https://support.Getac.com/Portal/SetLanguage?languageCode=us.
•
Getac Service Portal – Each Getac user has access to a unique service dashboard that provides real time reporting
on device health, service request performance and additional device information.
•
Service Request Portal – Within the Getac Service Portal, each Getac user has access to a web- based service
request portal to establish service requests and track the progress of the service through repair and/or replacement.
•
Self-Maintainer Site – The Self-Maintainer site allows Getac-trained End-User IT Support to repair and/or replace
commonly broken items on the devices and reduce the overall time spent in repair status. Features include
Warranty Checker, Create Service Request, Video tutorials, review parts usage and replenish seed stock parts.
•
Third Party Product Warranty Services – All third-party product warranty procurement processes,
descriptions, and contact information will be available on a link at the NASPO/Getac website under Third
Party products.
E. How are problems resolved?
Getac Response to Complaint Resolution:
Customer Complaints and Service-related Issues – Initial complaints and service-related issues are handled through
Getac’s Level 1 Technical Support. If an issue which requires escalation, a Getac Level 2/3 Technical Support
Representative or Professional Services Manager will take over the case through resolution. An acknowledgement with
appropriate follow up communication should take place throughout the research until resolution.
Response Time (pre-CV19/Post CV19) – Getac provides technical support for Getac branded product for the following
hours of operations:
•
Level 1 Technical Support is offered 7 days a week x 24 hours per day x 365 days a year. This would
consist of basic troubleshooting, product use and service questions.
•
Level 2 Technical Support is offered from 8am – 6pm ET, M – F, excluding holiday / Response time when
escalated from Level 1 is within 4 business hours.
•
Level 3 Technical Support is available from 7am – 6pm PT M-F, excluding holidays / Response time when
escalated from Level 2 is by next business day.
Case Management - All complaints received via email or phone call are captured in Getac’s case management software
and each customer contact is time stamped. Each escalation has a running time capture with escalation notification
sent to all team members. This ensures the fastest response from the first available resource (Level 2/3, Prof Svc Mgr)
to address the issue.
Equipment Complaints - Escalation which cannot be resolved Level 3 Technical Support are escalated to:
Field Service Engineer (FSE) - If a possible onsite visit is necessary, the FSE will take over the management of the
complaint until resolution. Resolution times will vary based upon external factors.
Product Engineer - The Product Engineer may receive escalations from Level 3 Technical Support or from the FSE.
Depending on the type of equipment compliant, the appropriate Product Engineer will be assigned the escalation,
Electrical Engineer, Mechanical Engineer or Software Engineer. The Product Engineer works directly with Getac’s
Research and Design and Engineering Departments to find the appropriate resolution to the equipment compliant.
Resolution times will vary based upon external factors.
Service Complaints escalation which cannot be resolved by Level 3 Technical Support or Professional Services Manager
are escalated to:
Vendor Manager - Responsible for oversight of Getac’s service providers and is responsible for their activity and
performance. Complaints related to Repair Services are usually responded to by next business day. Resolution times will
vary based upon external factors.
Service IT Manager - Responsible for the uptime of all service-related systems responds to complaints related to
processing service requests for repair, Self-Maintainer part ordering, reporting and dashboard, site access. Response
expected same business day. Resolution times will vary based upon external factors.
F. What response time is guaranteed when a customer service request is made?
Getac Response: Level 1 Technical Support is offered 7 days a week x 24 hours per day x 365 days a year. This would
consist of basic troubleshooting, product use and service questions.
Level 2 Technical Support is offered from 8am – 6pm ET, M – F, excluding holiday / Response time when escalated from
Level 1 is within 4 business hours.
Level 3 Technical Support is available from 7am – 6pm PT M-F, excluding holidays / Response time when escalated from
Level 2 is by next business day.
G. Do you measure/track the success of your customer service program? If so, how do you do this, and what are your
findings?
Getac Response: All measurements and metrics tracking of customer service program is maintained in the Customer
facing portal and may be access by the Purchaser anytime.
H. Describe if technical support questions are handled the same way as a customer service request? If not, describe the
type(s) of technical support available, the location of technical support, and the hours of technical support.
Getac Response: Customer Complaints and Service-related Issues – Initial complaints and service-related issues are
handled through Getac’s Level 1 Technical Support. If an issue which requires escalation, a Getac Level 2/3 Technical
Support Representative or Professional Services Manager will take over the case through resolution. An
acknowledgement with appropriate follow up communication should take place throughout the research until
resolution.
I.
Submit additional information that will aid the city in evaluating your proposal.
Getac Response: See Warranty Cards attached.
J. What is the turnaround time for repairs? Describe the process. Are loaner products available?
Getac Response: With the industry's best 3-Year Bumper to Bumper Warranty included with our rugged devices, Getac
stands behind every tablet and laptop. Accidents can take your equipment out of service when you least expect it,
especially in a rugged environment, which can cause costly equipment downtime. That is why Getac has introduced
accidental damage as standard under our new Bumper-to-Bumper warranty, to help minimize your enterprise IT costs.
Bumper- to-Bumper is your hassle-free guarantee, supported by the FedEx TechConnect in the US and rapid repair and
return by Getac’s in-house experts. That means you can depend on us to have your unit back in service within days. See
warranty cards for additional warranty coverage information.
*All Getac devices come with a 3 Year Bumper to Bumper Warranty except the Semi-Rugged S410 which comes with a
3-Year Limited warranty that can be upgraded for an additional fee and the X500 which includes a 5 Year Bumper to
Bumper Warranty standard.
GETAC RESPONSE TO RUGGED MOBILE COMPUTING RFP
06/09/2022
Device Support - Getac employs a multi-layered support structure, at no cost to the End User
that includes a Solutions Architect, Field Service Engineer, and a 3-Tier Technical Support team.
In addition, Getac's 24/7 technical support is available via email at
GetacSupport_US@Getac.com or by phone at +1 (866) EZ-GETAC [+1 (866) 394-3822]. All
support requests via phone or email are logged in our internal ticketing system and assigned to
the appropriate resource. Escalation to product or software engineering is engaged as needed.
The Getac Service Portal allows real-time tracking of hardware repairs and history. For technical
support incidents, a ticket # is generated for every request and on-going and final resolution can
be obtained by referring to previously assigned ticket #. Getac does not use "off-shore" technical
support.
Warranty Services Overview - Getac designed its tablets and notebooks to survive drops,
shocks, rain, vibration, and more. We are confident in our quality and that is why our devices
come with the best warranty in the industry. It is the peace-of-mind protection of knowing you
are covered. Therefore, downtime due to product failures and associated costs of repair are
greatly minimized leading to a lower total cost of ownership (TCO) than consumer devices that
are not “suitable to task” for this environment. However, Getac understands accidents are
inevitable in this environment. Warranty support is available 24-hrs/7 days a week, including
holidays, utilizing the web- based customer portal.
For Level I/II Repairs – Getac Self-Maintainer Program empowers in house technicians to
provide immediate services to defective unit for minor repairs. For Level I and Level II repairs,
the Getac Self-Maintainer Program allows you to perform warranty repairs on Getac products.
Instead of shipping products to Getac’s US-based Repair Center, the defective part can be
swapped out by your own technicians. This allows you keep possession of your products and
minimize downtime. Self-Maintainer repairs include all parts, and materials at no additional
cost.
Common cosmetic repairs like hatch door replacement are
also included. Getac provides training for your team as part
of the Self- Maintainer Program with an emphasis on parts
replacement, product use and Getac’s Service System
processing. Upon successful completion of training, Getac
supplies you an initial stock of seed parts to inventory at
your location. When a repair is needed, your technician
diagnoses the problem, creates an RMA in Getac’s Online
Service System (GSS) then removes the required part from Getac consigned inventory and
repairs the unit.
To replenish the inventory, simply place the defective part in the used part box, put a copy of
the RMA inside, write the RMA number on the outside of the box and return it to Getac. Upon
receipt of the defective part, Getac will ship out a replacement part to you. When you receive
the new part, place it into inventory for future repairs.
LEVEL 1
LEVEL II
Door / Hatch / Dust
Cover Replacement
Keyboard Replacement
Computer Handle
Replacement
Memory Replacement
Battery and AC Adapter
Replacement
Internal WLAN & GOBI
Module Replacement
GETAC RESPONSE TO RUGGED MOBILE COMPUTING RFP
06/09/2022
To ensure our high standard for repair is met, Getac has established the following qualification
requirements for the Self-Maintainer Program:
• Repairs are limited to customer owned product—150-unit minimum
• Must be a current Getac USA customer in good business standing
• Must have Service and Spare Parts Agreement in place with Getac
• Must have qualified technicians on staff capable of repairing Getac products
• Must have a dedicated environment and tools appropriate to repair products
• Maintain product repair information and problem codes in the Getac Service Portal for
product tracking and spare part replenishment
Level III Repairs - FedEx TechConnect Program was designed to offer
fast, convenient, reliable service repairs that can be initiated 24
hours a day, 7 days a week on Getac Service Portal. With one of the
lowest annual failure rates in the computer industry, Getac
computers are built to survive. If one does need repair beyond the
Level I & Level II Self-Maintainer program, we want to make it as
convenient as possible. Getac has partnered with FedEx
TechConnect, a fast, convenient, reliable service repair center
located in Memphis, TN. The End-of- runway location ensures
shorter time in transit for express shipments and 3 day or less transit by FedEx Ground for most
of the US.
Warranty repairs can be initiated 24 hours a day, 7 days a week on the Getac service portal.
With over 1,800 FedEx Office locations nationwide, it’s easy to find a convenient drop-off
location to and US-based end user. Once the device is shipped to the end of runway state of the
art facility, technology repair specialists, certified by Getac, provide diagnostics, repair, re-image
and upgrade services with quality assurance methodologies designed to verify that everything is
working properly. All Getac warranty repairs are performed by expert technicians using only
Getac original production parts. Every repair comes with online three-stage tracking of the
inbound
shipment to the repair center, during repair or upgrade, and the return shipment back to the
designated location. With the 24/7 online monitored chain of custody, your system is always
either with FedEx or you. Average repair time, excluding shipping, is 3.1 days.
K. K. Describe the warranty period of products. Submit information on your warranty programs.
Getac Response: See Warranty Cards attached.
5.A. Method of Approach – Technology Requirements
Describe your website and the ease-of-use for customers to perform the following types of tasks: to
search for products; to find alternate products (if a certain product is not available); to perform side-
by-side price comparison to products; to order products; to order products in advance (i.e., how far
in advance of required delivery date can an order be placed?); to track order status, to include
backordered items; to determine when an item was received and who received it; to restrict/block
the ordering of certain line items and to restrict/block the ordering of groups; to create approval
paths/levels for orders, to include creating an approval path for restricted items; to create a
GETAC RESPONSE TO RUGGED MOBILE COMPUTING RFP
06/09/2022
“favorites” list or other personalized list of frequently ordered items; to create a “shared” list for an
agency to use; to obtain online customer service; to receive online training; to accept credit card
payment (and describe the level of data offered; also describe your security measures for credit card
orders); to track their budget for purchases; to generate reports
Getac Response: See Exhibit A for Website details.
Describe additional functionality offered by your website.
Getac Response: See Exhibit A for website details.
Describe the hours your website is applicable?
Getac Response: 24/7
What are your hours of downtime, such as for system maintenance?
Getac Response: No specific downtime, however, notice on the site will be made at least 72 hours
prior to system maintenance.
Does your website offer real time product availability? No. Due to the customize nature of the
rugged devices offered under this RFP, each product is made to order to purchasers’ desired
specifications.
If volume discounts are proposed, does your website automatically offer the order size incentive?
For example, if an order reaches a certain amount, is a volume discount automatically offered and, if
so, how is that conveyed to the customer? No volume discounts are available. We maintain a low
margin with our certified resellers to ensure “Best Value” competitive NTE pricing for all orders
offered under this contract.
Describe the types of email confirmations that your website generates. What events trigger an email
going to the customer? Getac Response: Each customer may select what type of email events trigger
an email on their private customer portal.
Describe the registration process to set up new customers for your online ordering process. Is self-
registration available? If an agency does not want self- registration, are you available to assist in the
registration process? Getac Response: Due to the complexity of device ordering, Getac does not
have an online order process. A customer is directed to contact the appropriate sales
representative based on geography and the sales member will create the order.
Describe if your website can be customized for an agency’s specific needs, such as placing our logo
on your website, associating an agency blanket purchase order number on all orders, creating a
bulletin board or other place to display customized messages, displaying approved configurations,
naming certain fields (i.e., user defined fields), etc. Getac Response: At this time the functionality
does not exist, but we are open to providing specific site customizations based on agency needs.
Describe the types of online reporting that are available. Is customized reporting available? Getac
Response: After initial purchase, detailed customizable reporting is available to the customer on the
unique customer portal website.
GETAC RESPONSE TO RUGGED MOBILE COMPUTING RFP
06/09/2022
Describe your online return process (if available). As a rugged OEM that provides custom designed
rugged products made to end user specifications, general returns are not accepted. In the highly
unlikely event that a device arrives “Dead on Arrival” (DOA) to the customer, a replacement will be
shipped to the customer at no additional cost.
Describe any third-party integration that you have successfully implemented. For example, is your
website integrated with any third-party procurement, financial, or purchasing/credit card systems?
Getac Response: No.
Describe your strategic vision for your website – i.e., Is new functionality expected to be added? If
so, describe the functionality and the timeline for implementation. How often is the web
redesigned? As technology evolves (for example, new search engines are more robust), does your
website evolve, too? Etc. Getac Response: This will be newly designed website for OMNIA and Getac
is eager to design website to meet robust requirements.
6. Method of Approach - Reporting Requirements
Contractor shall provide and supply customized usage reports upon request from the City of Tucson
or any Participating Agency. At a minimum, the reports shall include the item number, item
description, manufacturer number, total quantity ordered, number of orders and total spend for the
requested time period. At a minimum, the City of Tucson requires an annual report within 30
calendar days of each contract years end date. Getac Response: Getac acknowledges and accepts
the terms of Section 6. Reporting Requirements.
7. Price Proposal
A. Provide price proposal as requested on the Price Page attached herein. Getac Response: See Price
Proposal Page
B. Provide details of and propose more aggressive pricing for volume orders, special manufacturer’s
offers, minimum order quantity, free goods programs, total annual spend, etc. Getac Response: No
more aggressive pricing strategies are proposed.
C. Describe any government rebate programs that are offered. Getac Response: N/A
D. Provide information on any ordering methods – such as electronic ordering or payment via pCard
or EFT – or other criteria which entitle the using agency to additional discounts off of a
manufacturer’s price list. If so, please provide the percentage discount. Getac Response: N/A
E. The City anticipates new products within the categories described herein will be automatically
available to Participating Public Agencies at the same proposed pricing methodology indicated
above. If new products become available and will not be offered at the same pricing methodology
describe the proposed verifiable pricing formula or guaranteed discount matrix for new products
introduced. Getac Response: Getac does not intend on introducing new products that do not fall
within the proposed pricing methodology.
8. Qualifications & Experience
A. Provide a brief history and description of your firm.
GETAC RESPONSE TO RUGGED MOBILE COMPUTING RFP
06/09/2022
Getac Response: Getac is part of the MiTAC-Synnex Group, a multinational
business group established in 1945. Its scope of businesses covers the
computer, consumer electronics with more than $40B of consolidated
sales.
Founded in 1989, Getac Technology Corporation is one of the
largest rugged device Original Equipment Manufacturing (OEM)
company in the world and consistently leads the industry in
innovation, technology and design of rugged laptops and tablets.
Getac’s primary goal is to offer a solution that streamlines productivity
and withstands the rigors of the harshest working environments. Getac
currently employs over 9000+ people across 20 global operation sites
whose sole focus is on mobile rugged solutions.
EXPERIENCE
As a global leader in rugged mobile laptops and tablets, Getac has led innovation and technological
advances in rugged device manufacturing for over 30 years. Getac has over 250 full-time engineers
dedicated to finding solutions to real life problems.
B. Offeror is a reseller, provide proof your firm is an authorized reseller. Getac Response: N/A
C. Provide a summarization of your experience in performing work similar to that outlined in this
solicitation. Provide a minimum of three references for which your firm has provided the same
solution (please include company name, address, contact person, phone number and email
address). References from other public agencies, particularly municipal governments, with similar
environmental conditions as the City of Tucson are preferred. Getac Response: See exhibit A for 10
current public sector references.
D. Provide resumes and three references (preferably from the public sector) for the primary
customer service representative(s). Resume(s) shall include their title within the organization, a
description of the type of work they would perform, the individuals' credentials, background, years
of experience and relevant experience, etc. References shall include the contact’s name, phone
number, email, position, organization, and the work which the Offeror performed for the reference.
Getac Response:
NAME:
Maria Gutierrez
TELEPHONE #:
949-247-4114
EMAIL ADDRESS:
Contract.administrator_us@getac.com
Maria Gutierrez (OMNIA Primary Representative/Master Agreement Manager) – Maria was chosen by
the Director of Product Solutions Division because of her 10+ years’ experience supporting the large
state and education multi-agency IDIQs and as manager for various teams. Maria’s persistence, passion
and commitment can be seen in her day-to-day activities and will ensure that OMNIA Master Agreement
GETAC RESPONSE TO RUGGED MOBILE COMPUTING RFP
06/09/2022
Administrator, participating states and procuring entities that reach out to her for assistance receive an
immediate response and resolution to their satisfaction.
GETAC is committed to ensuring that the OMNIA Master Agreement Administrator, participating states,
all State and agency procurement officials, Directors and procuring agencies have the Senior
experienced Master Agreement Manager assigned to maintain and ensuring contract compliance
requirements and satisfaction. Maria has spent over fifteen years in the industry supporting Federal,
State, Education and Government, working in many different facets through her career learning the
industry operations from beginning to end, providing her the ability to have the knowledge, leadership,
and problem-solving skills to quickly resolve any issue that may arise. Maria currently manages 5 State
Government contracts with national and local reach and continues to learn from the best teachers and
mentors in the industry, State Procurement officials and will learn more about OMNA through
supporting the contract and attending the OMNIA event each year.
GETAC RESPONSE TO RUGGED MOBILE COMPUTING RFP
06/09/2022
J. VENDOR QUESTIONNAIRE
J.1. Discounts
As stated in the Instructions to Offerors. Discounts, the price(s) herein can be discounted by
___0____%, if payment is made within _N/A_____ days. These payment terms shall apply to all
purchases and to all payment methods.
J.2. City of Tucson Business License
Does your firm have a City of Tucson Business License? No
If yes, please provide a copy of your City of Tucson Business license in the next question.
City of Tucson Business License
If yes on the above question, please upload your business license.
J.3. Credit Card Payment
Will payment be accepted via commercial credit card?
X☐ Yes
☐ No
If yes, can commercial payment(s) be made online?
☐ Yes
X☐ No
☐ N/A
Will a third party be processing the commercial credit card payment(s)?
☐ Yes
X☐ No
☐ N/A
If yes, indicate the flat fee per transaction $___________ (as allowable, per Section 4.9 of the
MasterCard Transaction Processing Rules).
If “no” to above, will consideration be given to accept the card?
☐ Yes
☐ No
☐ N/A
OFFER AND ACCEPTANCE
OFFER
TO THE CITY OF TUCSON:
The Undersigned hereby offers and shall furnish the material or service in compliance with all terms, scope of work, conditions,
specifications, and amendments in the Request for Proposal which is incorporated by reference as if fully set forth herein.
For clarification of this offer, contact:
Name:
Company Name
Title:
Address
Phone:
City
State
Zip
Fax:
Signature of Person Authorized to Sign
E-mail:
Printed Name
Title
ACCEPTANCE OF OFFER
The Offer is hereby accepted. The Contractor is now bound to sell the materials or services specified in the
Contract. This Contract shall be referred to as Contract No. ________________.
CITY OF TUCSON, a municipal corporation
Approved as to form:
Awarded:
This ________ day of _______________ 20_____
This ________ day of _______________ 20_____
As Tucson City Attorney and not personally
As Director of Business Services and not
personally
Getac, Inc.
Tammy Tubbs
949.217.8939
tammy.tubbs@getac.com
Irvine
CA
92618
15495 Sand Canyon Drive. Suite 350
Hsin-Jung Lu
Contract Manager
DocuSign Envelope ID: 17FAFA7C-0EB4-43E9-87E8-2120136FAB84
Getac recommends
Windows 11 Pro
for business
Rugged Mobile Computing Solutions 1
A140 FULLY
RUGGED TABLET
14" FHD / HD LumiBond
® display with Getac sunlight readable technology for unprecedented viewing
experience
Dual battery design with LifeSupport™ battery swappable technology
Enhanced security with TPM 2.0, RFID/NFC and fingerprint scanner
Optional 1D/2D imager barcode reader and RFID
Multi-function hard handle, hand straps and shoulder straps and slim-profile vehicle dock for
maximum mobile productivity
A140 FULLY RUGGED TABLET
2
SPECIFICATIONS
Operating System
Windows 10 Pro
Windows 11 Pro
Mobile Computing Platform
Intel
® Core™ i5-10210U Processor 1.6GHz
Max. 4.2GHz with Intel
® Turbo Boost Technology
- 6MB Intel
® Smart Cache
Platform options:
Intel
® Core™ i5-10310U, vPro Processor 1.7GHz
Max. 4.4GHz with Intel
® Turbo Boost Technology
- 6MB Intel
® Smart Cache
Intel
® Core™ i7-10510U Processor 1.8GHz
Max. 4.9GHz with Intel
® Turbo Boost Technology
- 8MB Intel
® Smart Cache
Intel
® Core™ i7-10610U vPro Processor 1.8GHz
Max. 4.9GHz with Intel
® Turbo Boost Technology
- 8MB Intel
® Smart Cache
VGA Controller
Intel
® UHD Graphics
Display
14" TFT LCD HD (1366 x 768)
Protection film
1,000 nits LumiBond
® display with Getac sunlight readable
technology
Capacitive multi-touch screen
Optional: 14" IPS TFT LCD FHD (1920 x 1080)
800nits LumiBond
® display with Getac sunlight readabl
technology and capacitive multi-touch screen
Storage & Memory
8GB DDR4
Optional: 16GB / 32GB DDR4
256GB PCIe NVMe SSD
Optional: 512GB / 1TB PCIe NVMe SSD
Keyboard
Power button
7 tablet programmable buttons
Pointing Device
Touchscreen
- Capacitive multi-touch screen
A140 FULLY RUGGED TABLET
3
Expansion Slots
Optional: 1D/2D imager barcode reader
Optional: Serial port, or HF RFID, or Fingerprint scanner, or HF
RFID + Fingerprint scanner
I/O Interface
Audio in/out combo x 1
DC in Jack x 1
USB 2.0 x 1
USB 3.2 Gen 2 Type-A x 1
USB 3.2 Gen 1 Type-C x 1
HDMI 1.4 x 1
LAN(RJ45) x 1
Docking connector x 1
Optional: FHD webcam x 1
Optional: SIM card slot x 1 (Micro-SIM, 3FF)
Optional: RF antenna pass-through for GPS, WWAN and
WLAN
Optional: 8M pixels auto focus rear camera x 1
Communication Interface
10/100/1000 base-T Ethernet x 1
Intel
® Wi-Fi 6 AX201, 802.11ax
Bluetooth (v5.2)
i
Optional: Dedicated GPS
ii
Optional: 4G LTE mobile broadband
iii
Security Feature
TPM 2.0
Kensington lock
Optional: HF RFID
Optional: Fingerprint reader
Smart card reader
Power
AC adapter (65W, 100-240VAC, 50/60Hz)
Li-ion battery (10.8V,typical 3220mAh;min.3120mAh) x 2
LifeSupport™ battery swappable technology
Dimension
369 x 248 x 32.5mm (14.58" x 9.76" x 1.279")
2.3kg (5.07lbs)
iv
Rugged Feature
MIL-STD-810H certified
IP65 certified
MIL-STD-461G certified
v
Vibration & 4ft (1.2m) drop resistant
vi
Optional: ANSI / ISA 121201
xi
Environmental Specification
Temperature
vii:
- Operating: -29°C to 63°C / -20°F to 145°F
- Storage: -51°C to 71°C / -60°F to 160°F
Humidity:
- 95% RH , non-condensing
A140 FULLY RUGGED TABLET
4
Pre-installed Software
Getac Utility
Getac Camera
Getac Geolocation
Getac Barcode Manager
viii
Optional: Absolute Persistence
®
Optional software
Getac Driving Safety Utility
Getac KeyWedge Barcode Reader Utility
Getac Device Monitoring System (GDMS)
Getac VGPS Utility
ix
Accessories
Battery (10.8V, typical 3220mAh; min. 3120mAh)
AC adapter (65W, 100-240VAC)
Capacitive stylus with tether
Optional:
Carry bag
Battery (10.8V, typical 3220mAh; min. 3120mAh)
Multi-Bay charger (Dual-Bay)
Multi-Bay charger (Eight-Bay)
AC adapter (65W, 100-240VAC)
Office dock AC adapter (90W, 100-240VAC)
MIL-STD-461 AC adapter (90W, 100-240VAC)
DC-DC vehicle adapter (120W, 11-32VDC)
Capacitive stylus with tether
Protection film
Rotating hand strap with kickstand
Rubber hand strap
Shoulder strap (2-point)
Shoulder harness (4-point; handsfree)
Vehicle cradle
x
Vehicle dock
x
Office dock
100W Type-C adapter
Getac rugged keyboard
Bumper-to-Bumper Warranty
Accidents can take your equipment out of service when you
least expect it, especially in a rugged environment, which can
cause costly equipment downtime.
That is why Getac has introduced accidental damage as
standard under our Bumper-to-Bumper warranty, to help
minimize your enterprise IT costs.
Bumper-to-Bumper is your hassle-free guarantee. That means
you can depend on us to have your unit back in service within
days.
Standard
3 years Bumper-to-Bumper
Bluetooth performance and connectable distance may be subject to interference with the environments and performance
I.
on client devices, users may be able to reduce effects of interference by minimizing the number of active Bluetooth
wireless devices that is operating in the area.
A140 FULLY RUGGED TABLET
5
Supports GPS and Glonass.
II.
Units with 4G LTE option comes with an embedded SIM card slot.
III.
Weight varies from configurations and optional accessories..
IV.
MIL-STD-461 90W AC adapter sold separately.
V.
Drop test results vary from configurations and optional accessories.
VI.
Tested by an independent third-party test lab following MIL-STD-810H.
VII.
Available when barcode reader option is selected.
VIII.
Models require either embedded or standalone GPS module.
IX.
Gamber Johnson and Havis vehicle docks are e-mark certified.
X.
Available with limited configurations and environment conditions.
XI.
Information provided herewith is for reference only, available specification shall be subjected to quotation by request.
Vehicle Dock
Office Dock
Serial Port
1
1
External VGA
1
-
Display Port
-
1
Microphone
1
1
Audio Output
1
1
DC in Jack
1
1
USB
4
3
LAN
1
1
HDMI 1.4
1
1
RF Antenna Connector
3 (WWAN, WLAN, GPS)
-
Printer Port
-
1
Getac USA
15495 Sand Canyon Ave. Suite 350
Irvine, CA 92618
Tel : 949-681-2900
GetacSales_US@getac.com I www.getac.com/us/
Copyright © 2022 Getac Technology Corporation and/or any of its affiliates. All Rights Reserved.
Information provided herewith is for reference only,
available specification shall be subjected to quotation by request.
Getac recommends
Windows 11 Pro
for business
Rugged Mobile Computing Solutions 1
B360 FULLY
RUGGED
NOTEBOOK
MIL-STD 810H, 6ft operating drop rating,IP66 certified, and optional salt fog resistant
10th Generation Intel
® Core™ Processor
13.3" FHD LumiBond
® display with Getac sunlight readable technology (1,400 nits) and capacitive
touchscreen
Enhanced enterprise security with optional dual user replaceable storage, Windows Hello face-
authentication camera, integrated 1D/2D imager barcode reader and multi-factor authentication
options
LifeSupport™ battery swappable technology
B360 FULLY RUGGED NOTEBOOK
2
SPECIFICATIONS
Operating System
Windows 10 Pro
Windows 11 Pro
Mobile Computing Platform
Intel
® Core™ i5-10210U Processor 1.6GHz
Max. 4.2GHz with Intel
® Turbo Boost Technology
- 6MB Intel
® Smart Cache
Platform options:
Intel
® Core™ i5-10310U vPro™ Processor 1.7GHz
Max. 4.4GHz with Intel
® Turbo Boost Technology
- 6MB Intel
® Smart Cache
Intel
® Core™ i7-10510U Processor 1.8GHz
Max. 4.9GHz with Intel
® Turbo Boost Technology
- 8MB Intel
® Smart Cache
Intel
® Core™ i7-10610U vPro™ Processor 1.8GHz
Max. 4.9GHz with Intel
® Turbo Boost Technology
- 8MB Intel
® Smart Cache
Intel
® Core™ i7-10710U Processor 1.1GHz
Max. 4.7GHz with Intel
® Turbo Boost Technology
12MB Intel
® Smart Cache
VGA Controller
Intel
® UHD Graphics
Display
13.3" IPS TFT LCD FHD (1920 x 1080)
Protection film
1,400 nits LumiBond
® display with Getac sunlight readable
technology
Capacitive multi-touch screen
Storage & Memory
8GB DDR4
Optional: 16GB / 32GB / 64GB DDR4
256GB PCIe NVMe SSD
Optional: 512GB / 1TB PCIe NVMe SSD
Optional 2
nd storage
i: 256GB / 512GB / 1TB SATA SSD
Keyboard
LED backlit membrane keyboard
Optional: LED backlit rubber keyboard
Pointing Device
Touchscreen
- Capacitive multi-touch screen
Touchpad
- Touchpad with two buttons
B360 FULLY RUGGED NOTEBOOK
3
Expansion Slots
Smart card reader x 1
Optional: 1D / 2D imager barcode reader
I/O Interface
FHD webcam x 1
Audio in/out combo x 1
DC in Jack x 1
PowerShare USB 2.0 x 1
USB 3.2 Gen 2 Type-A x 2
LAN (RJ45) x 1
HDMI 1.4 x 1
Docking connector x 1
Optional: SIM card slot x 1 (Mini-SIM, 2FF)
Optional: Windows Hello face-authentication camera (front-
facing) x 1
Optional: RF antenna pass-through for GPS, WWAN and
WLAN
Configurable I/O options
ii:
1. Serial port (9-pin; D-sub) x 1 + External VGA (15-pin; D-sub)
x 1
2. Serial port (9-pin; D-sub) x 1 + USB 3.2 Gen 2 Type-C x 1
3. Serial port (9-pin; D-sub) x 1 + Display port x 1
4. Serial port (9-pin; D-sub) x 1 + External VGA (15-pin; D-sub)
x 1 + 2nd LAN (RJ45) x 1
5. Serial port (9-pin; D-sub) x 1 + Display Port x 1 + 2nd LAN
(RJ45) x 1
Communication Interface
10 / 100 / 1000 base-T Ethernet
Intel
® Wi-Fi 6 AX200, 802.11ax
Bluetooth (v5.2)
iii
Optional: Dedicated GPS
iv
Optional: 4G LTE mobile broadband with integrated GPS
iv,v
Security Features
TPM 2.0
Kensington lock
Optional: Fingerprint reader
xi
Optional: HF RFID reader
vi, xi
Smart card reader
Power
AC adapter (90W, 100-240VAC, 50/60Hz)
Li-ion battery (11.1V, typical 2100mAh; min. 2040mAh) x 2
LifeSupport™ battery swappable technology
Dimension (W x D x H) & Weigh
342 x 281 x 34.9 mm (13.46” x 11.06” x 1.37”)
2.32kg (5.11lbs)
vii
B360 FULLY RUGGED NOTEBOOK
4
Rugged Feature
MIL-STD-810H certified
IP66 certified
MIL-STD-461G certified
viii
Vibration & 6ft (1.8m) drop resistant
Optional: ANSI/UL 121201, CSA C22.2 NO. 213 (Class I, Division
2, Groups A, B, C, D)
xiv
Optional: Salt fog certified
Environmental Specification
Temperature
ix:
- Operating: -29°C to 63°C / -20°F to 145°F
- Storage: -51°C to 71°C / -60°F to 160°F
Humidity:
- 95% RH, non-condensing
Pre-installed software
Getac Utility
Getac Geolocation
Getac Barcode Manager
ix
Optional: Absolute Persistence
®
Optional software
Getac Driving Safety Utility
Getac KeyWedge Barcode Reader Utility
Getac Device Monitoring System (GDMS)
Getac VGPS Utility
xii
Accessories
Battery (11.1V, typical 2100mAh; min. 2040mAh)
AC adapter (90W, 100-240VAC)
Capacitive stylus with tether
Optional:
Backpack
Battery (11.1V, typical 2100mAh; min. 2040mAh)
Multi-Bay charger (Dual-Bay)
Multi-Bay charger (Eight-Bay)
AC adapter (90W, 100-240VAC)
Office dock AC adapter (120W, 100-240VAC)
MIL-STD-461 AC adapter (90W, 100-240VAC)
DC-DC vehicle adapter (120W, 11-32VDC)
Capacitive stylus with tether
Protection film
Vehicle cradle
xiii
Vehicle dock
xiii
Office dock
Spare SSD kit
100W Type-C adapter
B360 FULLY RUGGED NOTEBOOK
5
Bumper-to-Bumper warranty
Accidents can take your equipment out of service when you
least expect it, especially in a rugged environment, which can
cause costly equipment downtime.
That is why Getac has introduced accidental damage as
standard under our Bumper-to-Bumper warranty, to help
minimize your enterprise IT costs.
Bumper-to-Bumper is your hassle-free guarantee. That means
you can depend on us to have your unit back in service within
days.
Standard
3 years Bumper-to-Bumper
Second storage is optional and will be fitted with a removable cover when not chosen at point of purchase.
I.
External VGA, USB 3.2 Gen 1 Type-C port and Display port are mutually exclusive.
II.
Bluetooth performance and connectable distance may be subject to interference with the environments and performance
III.
on client devices, users may be able to reduce effects of interference by minimizing the number of active Bluetooth
wireless devices that is operating in the area.
Dedicated GPS is mutually exclusive with 4G LTE mobile broadband.
IV.
Units with 4G LTE option comes with an embedded SIM card slot.
V.
HF(13.56MHz) combo HF RFID/NFC reader (iClass, HID Prox , ISO 15693, 14443 A/B, Mifare, and FeliCa™ compliant).
VI.
Weight and dimensions vary from configurations and optional accessories.
VII.
MIL-STD-461 90W AC adapter sold separately.
VIII.
Tested by an independent third-party test lab following MIL-STD-810H.
IX.
Available when barcode reader option is selected.
X.
Fingerprint reader and HF RFID reader are mutually exclusive.
XI.
Models require either embedded or standalone GPS module.
XII.
Gamber Johnson and Havis vehicle docks are e-mark certified.
XIII.
Available with limited configurations and environment conditions.
XIV.
Information provided herewith is for reference only, available specification shall be subjected to quotation by request.
B360 FULLY RUGGED NOTEBOOK
6
Vehicle Dock
Office Dock
Serial Port
2
2
External VGA
1
1
Microphone
1
1
Audio Output
1
1
DC in Jack
1
1
USB
6
5
LAN
2
2
HDMI 1.3
1
1
RF Antenna Connector
3 (GPS, WWAN, WLAN)
-
Getac USA
15495 Sand Canyon Ave. Suite 350
Irvine, CA 92618
Tel : 949-681-2900
GetacSales_US@getac.com I www.getac.com/us/
Copyright © 2022 Getac Technology Corporation and/or any of its affiliates. All Rights Reserved.
Information provided herewith is for reference only,
available specification shall be subjected to quotation by request.
Getac recommends
Windows 11 Pro
for business
Rugged Mobile Computing Solutions 1
F110 FULLY
RUGGED TABLET
11th Generation Intel
® Core™ i7 / i5 vPro™ Processor
Thunderbolt™ 4 brings lightning speed and performance
Enhanced enterprise security with optional Intel
® vPro™, Windows Hello face-authentication camera,
TPM 2.0 and many more multi-factor authentication options
Configurable options to fit diverse data collection needs: Optional 1D/2D imager barcode reader /
USB 2.0 port / Serial port + LAN port (RJ45)
LifeSupport™ battery swappable technology
F110 FULLY RUGGED TABLET
2
SPECIFICATIONS
Operating System
Windows 10 Pro
Windows 11 Pro
Mobile Computing Platform Options
Intel
® Core™ i5-1135G7 Processor
Max. 4.2GHz with Intel
® Turbo Boost Technology
- 8MB Intel
® Smart Cache
Platform options:
Intel
® Core™ i5-1145G7 vPro™ Processor
Max. 4.4GHz with Intel
® Turbo Boost Technology
- 8MB Intel
® Smart Cache
Intel
® Core™ i7-1165G7 Processor
Max. 4.7GHz with Intel
® Turbo Boost Technology
- 12MB Intel
® Smart Cache
Intel
® Core™ i7-1185G7 vPro™ Processor
Max. 4.8GHz with Intel
® Turbo Boost Technology
- 12MB Intel
® Smart Cache
VGA Controller
Intel
® UHD Graphics
Display
11.6" IPS TFT LCD FHD (1920 x 1080)
Protection film
1,000 nits LumiBond
® display with Getac sunlight readable
technology
Capacitive multi-touch screen
Storage & Memory
8GB DDR4
Optional: 16GB / 32GB DDR4
256GB PCIe NVMe SSD
Optional: 512GB / 1TB / 2TB PCIe NVMe SSD
Keyboard
Power button
4 tablet programmable buttons
Pointing Device
Touchscreen
- Capacitive multi-touch screen
- Optional: Dual mode touchscreen (multi-touch and digitizer)
F110 FULLY RUGGED TABLET
3
Expansion Slots
Optional: Smart card reader
Optional: 1D/2D imager barcode reader, or USB 2.0 port, or
serial port + LAN (RJ45)
i
Optional
ii: HF RFID Reader, or Fingerprint Reader
I/O Interface
FHD webcam x 1
iii
8M pixels auto focus rear camera x 1
Audio in/out combo x 1
DC in Jack x 1
Thunderbolt™ 4 Type-C x 1
USB 3.2 Gen 2 Type-A x 1
Docking connector x 1
Optional: SIM card slot x 1 (Micro-SIM, 3FF)
Optional: Windows Hello face-authentication camera (front-
facing) x 1
iii
Optional: RF antenna pass-through for GPS, WWAN and
WLAN
Communication Interface
Intel
® Wi-Fi 6 AX201, 802.11ax
Bluetooth (v5.2)
iv
Optional: Dedicated GPS
Optional: 4G LTE mobile broadband with integrated GPS
v
Optional: 10/100/1000 base-T Ethernet
i (Occupies expansion
slot)
Security Features
TPM 2.0
Kensington lock
Optional: Intel
® vPro™ Technology
Optional: Windows Hello face-authentication camera (front-
facing)
iii
Optional: HF RFID Reader
vi, ii, or Smart Card Reader, or
Fingerprint Reader
ii
Power
AC adapter (90W,100-240VAC, 50/60Hz)
Li-ion battery (11.4V,typical 2680mAh;min. 2640mAh) x 2
LifeSupport™ battery swappable technology
Optional: High capacity Li-ion battery (11.1V, typical
4200mAh; min.4080mAh) x 2
Dimension (W x D x H) & Weigh
314 x 207 x 25mm (12.4" x 8.15" x 0.98")
1.52kg (3.35lbs)
vii
Rugged Features
MIL-STD-810H certified
IP66 certified
MIL-STD-461G certified
viii
Vibration & 6ft (1.8m) drop resistant
Optional: ANSI/UL 121201, CSA C22.2 NO. 213 (Class I, Division
2, Groups A, B, C, D)
ix
F110 FULLY RUGGED TABLET
4
Environmental Specifications
Temperature
x:
- Operating: -29°C to 63°C / -20°F to 145°F
- Storage: -51°C to 71°C / -60°F to 160°F
Humidity:
- 95% RH, non-condensing
Pre-installed software
Getac Utility
Getac Camera
Getac Geolocation
Getac Barcode Manager
xi
Optional: Absolute Persistence
®
Optional software
Getac Driving Safety Utility
Getac KeyWedge Barcode Reader Utility
Getac Device Monitoring System (GDMS)
xii
Getac VGPS Utility
xiii
Accessories
Battery (11.4V, typical 2680mAh; min. 2640mAh)
AC adapter (90W, 100-240VAC, 50 / 60Hz)
Capacitive stylus with tether
Optional:
Carry bag
Battery (11.4V, typical 2680mAh; min. 2640mAh)
High capacity Li-ion battery (11.1V, typical 4200mAh;
min.4080mAh)
Multi-Bay charger (Dual-Bay)
Multi-Bay charger (Eight-Bay)
AC adapter (90W, 100-240VAC, 50 / 60Hz)
Office dock AC adapter (90W, 100-240VAC)
MIL-STD-461 AC adapter (90W, 100-240VAC)
DC-DC vehicle adapter (120W, 11-32VDC)
Digitizer pen
Capacitive stylus with tether
Protection film
Hard handle
Hand strap
Shoulder strap (2-point)
Shoulder harness (4-point; handsfree)
Detachable keyboard
Vehicle cradle
xiv
Vehicle dock
xiv
Office dock
Spare SSD kit
100W Type-C adapter
Getac rugged keyboard
F110 FULLY RUGGED TABLET
5
Bumper-to-Bumper warranty
Accidents can take your equipment out of service when you
least expect it, especially in a rugged environment, which can
cause costly equipment downtime.
That is why Getac has introduced accidental damage as
standard under our Bumper-to-Bumper warranty, to help
minimize your enterprise IT costs. Bumper-to-Bumper is your
hassle-free guarantee.
That means you can depend on us to have your unit back in
service within days.
Standard
3 years Bumper-to-Bumper
1D/2D imager barcode reader, or USB (USB 2.0) port, or Serial port + LAN are mutually exclusive options.
I.
HF RFID reader and fingerprint reader are mutually exclusive options.
II.
FHD webcam and optional Windows Hello face-authentication camera (front-facing) are mutually exclusive options.
III.
Bluetooth performance and connectable distance may be subject to interference with the environments and performance
IV.
on client devices, users may be able to reduce effects of interference by minimizing the number of active Bluetooth
wireless devices that is operating in the area.
Units with 4G LTE option comes with an embedded SIM card slot.
V.
13.56MHz HF RFID reader (ISO 15693, 14443 A/B, Mifare and FeliCa™ compliant).
VI.
Weight and dimensions vary from configurations and optional accessories; optional high-capacity batteries add approx.
VII.
6mm (H), 0.24kg.
MIL-STD-461 90W AC adapter sold separately.
VIII.
Available with limited configurations and environment conditions.
IX.
Tested by an independent third-party test lab following MIL-STD-810H.
X.
Available when barcode reader option is selected.
XI.
Only compatible with Windows 10.
XII.
Models require either embedded or standalone GPS module.
XIII.
Gamber Johnson and Havis vehicle docks are e-mark certified.
XIV.
Information provided herewith is for reference only, available specification shall be subjected to quotation by request.
F110 FULLY RUGGED TABLET
6
Vehicle Dock
Office Dock
Serial Port
2
2
External VGA
1
1
Microphone
1
1
Audio Output
1
1
DC in Jack
1
1
USB
4
4
LAN
1
1
HDMI
1
1
RF Antenna Connector
3 (WWAN, WLAN, GPS)
-
Getac USA
15495 Sand Canyon Ave. Suite 350
Irvine, CA 92618
Tel : 949-681-2900
GetacSales_US@getac.com I www.getac.com/us/
Copyright © 2022 Getac Technology Corporation and/or any of its affiliates. All Rights Reserved.
Information provided herewith is for reference only,
available specification shall be subjected to quotation by request.
Getac recommends
Windows 11 Pro
for business
Rugged Mobile Computing Solutions 1
K120 FULLY
RUGGED TABLET
11th Generation Intel
® Core™ i7 / i5 vPro™ Processor
12.5" FHD LumiBond
® display with Getac sunlight readable technology (1,200 nits) and capacitive
touchscreen
Enhanced enterprise security with optional Intel vPro, Windows Hello face-authentication camera,
and multi-factor authentication options
Multi-mode usage streamlined by extensive accessory selections
LifeSupport™ battery swappable technology
Thunderbolt™ 4 brings lightning speed and performance
K120 FULLY RUGGED TABLET
2
SPECIFICATIONS
Operating System
Windows 10 Pro
Windows 11 Pro
Mobile Computing Platform
Intel
® Core™ i5-1135G7 Processor
Max. 4.2GHz with Intel
® Turbo Boost Technology
- 8MB Intel
® Smart Cache
Platform options:
Intel
® Core™ i5-1145G7 vPro™ Processor
Max. 4.4GHz with Intel
® Turbo Boost Technology
- 8MB Intel
® Smart Cache
Intel
® Core™ i7-1165G7 Processor
Max. 4.7GHz with Intel
® Turbo Boost Technology
- 12MB Intel
® Smart Cache
Intel
® Core™ i7-1185G7 vPro™ Processor
Max. 4.8GHz with Intel
® Turbo Boost Technology
- 12MB Intel
® Smart Cache
VGA Controller
Intel
® Iris
® X
e Graphics
xv
Display
12.5" IPS TFT LCD FHD (1920 x 1080)
Protection film
1,200 nits LumiBond
® display with Getac sunlight readable
technology
Capacitive multi-touch screen
Storage & Memory
16GB DDR4
Optional: 32GB / 64GB DDR4
256GB PCIe NVMe SSD
Optional: 512GB / 1TB / 2TB PCIe NVMe SSD
Keyboard
Power button
5 tablet programmable buttons
Pointing Device
Touchscreen
- Capacitive multi-touch screen
- Optional: Dual mode touchscreen (multi-touch and digitizer)
Expansion Slots
Optional: 1D/2D imager barcode reader
Optional: Serial port (9-pin; D-sub), or USB 2.0 port
K120 FULLY RUGGED TABLET
3
I/O Interfaces
Tablet
FHD webcam x 1
i
8M pixels auto focus rear camera x 1
Audio in/out combo x 1
DC in Jack x 1
USB 3.2 Gen 2 Type-A x 1
Thunderbolt™ 4 x 1
LAN (RJ-45) x 1
HDMI 2.0 x 1
Docking connector x 2
Optional: SIM card slot x 1 (Micro-SIM, 3FF)
Optional: Windows Hello face-authentication camera (front-
facing) x 1
i
Optional: RF antenna pass-through for GPS, WWAN and
WLAN
Optional keyboard dock:
DC in Jack x 1
USB 3.2 Gen 1 Type-A x 3
LAN (RJ45) x 1
HDMI 2.0 x 1
Display port 1.2 x 1
Serial port (9-pin; D-sub) x 1
Optional: RF antenna pass-through for GPS, WWAN and
WLAN
Communication Interface
10/100/1000 base-T Ethernet
Intel
® Wi-Fi 6 AX201, 802.11ax
Bluetooth (v5.2)
ii
Optional: Dedicated GPS
iii
Optional: 4G LTE mobile broadband with integrated GPS
iii, iv
Security Features
TPM 2.0
Kensington lock
Optional: Intel
® vPro™ Technology
Optional: Smart card reader or HF RFID reader
v, vi or
Fingerprint reader
vii
Power
AC adapter (90W, 100-240VAC, 50/60Hz)
Li-ion battery (11.1V, typical 2100mAh; min. 2040mAh) x 2
LifeSupport™ battery swappable technology
Optional: High capacity Li-ion battery (14.4V, typical
3450mAh; min. 3300mAh) x 2
Dimension (W x D x H) & Weight
Tablet
329.5 x 238 x 24mm (12.97" x 9.37" x 0.94")
1.7kg (3.75lbs)
viii
Tablet + Optional keyboard dock:
340.5 x 307.5 x 47mm (13.40" x 12.10" x 1.85")
3.13kg (6.9lbs)
viii
K120 FULLY RUGGED TABLET
4
Rugged Features
MIL-STD-810H certified
IP66 certified
MIL-STD-461G certified
ix
Vibration & 6ft (1.8m) drop-resistant
x
Optional: ANSI/UL 121201, CSA C22.2 NO. 213 (Class I, Division
2, Groups A, B, C, D)
xi
Environmental Specifications
Temperature
xii:
- Operating: -29°C to 63°C / -20°F to 145°F
- Storage: -51°C to 71°C / -60°F to 160°F
Humidity:
- 95% RH, non-condensing
Pre-installed software
Getac Utility
Getac Camera
Getac Geolocation
Getac Barcode Manager
xiii
Optional: Absolute Persistence
®
Optional software
Getac Driving Safety Utility
Getac KeyWedge Barcode Reader Utility
Getac Device Monitoring System (GDMS)
xvi
Getac VGPS Utility
xvii
K120 FULLY RUGGED TABLET
5
Accessories
Battery (11.1V, typical 2100mAh; min. 2040mAh)
AC adapter (90W, 100-240VAC)
Capacitive stylus with tether
Optional:
Carry bag
Battery (11.1V, typical 2100mAh; min. 2040mAh)
High capacity Li-ion battery (14.4V, typical 3450mAh; min.
3300mAh)
Multi-Bay charger (Dual-Bay)
Multi-Bay charger (Eight-Bay)
AC adapter (90W, 100-240VAC)
Office dock AC adapter (120W, 100-240VAC)
MIL-STD-461 AC adapter (90W, 100-240VAC)
DC-DC vehicle adapter (120W, 11-32VDC)
Digitizer pen
Capacitive stylus with tether
Protection film
Hard handle
Rotating hand strap with kickstand
Shoulder strap (2-point)
Shoulder harness (4-point; handsfree)
Detachable keyboard
Vehicle cradle
xviii
Keyboard dock
Vehicle dock
xiv, xviii
Office dock
Spare SSD kit
100W Type-C adapter
Getac rugged keyboard
Bumper-to-Bumper Warranty
Accidents can take your equipment out of service when you
least expect it, especially in a rugged environment, which can
cause costly equipment downtime.
That is why Getac has introduced accidental damage as
standard under our Bumper-to-Bumper warranty, to help
minimize your enterprise IT costs.
Bumper-to-Bumper is your hassle-free guarantee. That means
you can depend on us to have your unit back in service within
days.
Standard
3 years Bumper-to-Bumper
FHD webcam and optional Windows Hello face-authentication camera (front-facing) are mutually exclusive options.
I.
Bluetooth performance and connectable distance may be subject to interference with the environments and performance
II.
on client devices, users may be able to reduce effects of interference by minimizing the number of active Bluetooth
wireless devices that is operating in the area.
Dedicated GPS is mutually exclusive with 4G LTE mobile broadband. Supports GPS and Glonass.
III.
Units with 4G LTE option comes with an embedded SIM card slot. .
IV.
13.56MHz HF RFID/NFC reader (ISO 15693, 14443 A/B, Mifare and FeliCa™ compliant).
V.
LF/HF RFID reader option is not Energy Star 8.0 compliant.
VI.
Smart card reader, HF RFID reader and Fingerprint scanner are mutually exclusive options.
VII.
Weight and dimensions vary from configurations and optional accessories; optional high capacity batteries add approx.
VIII.
11mm (H), 0.20kg.
MIL-STD-461 90W AC adapter sold separately.
IX.
K120 FULLY RUGGED TABLET
6
Drop test results vary from configurations and optional accessories.
X.
Available with limited configurations and environment conditions.
XI.
Tested by an independent third-party test lab following MIL-STD-810H.
XII.
Available when barcode reader option is selected.
XIII.
Available for laptop and tablet mode.
XIV.
Units equipped with dual channel memory come with Intel
® Iris
® X
e Graphics.
XV.
Only compatible with Windows 10.
XVI.
Models require either embedded or standalone GPS module.
XVII.
Gamber Johnson and Havis vehicle docks are e-mark certified.
XVIII.
Information provided herewith is for reference only, available specification shall be subjected to quotation by request.
Vehicle Dock
for Tablet
Mode
Vehicle Dock
for Laptop
Mode
Office Dock
for Tablet
Mode
Office Dock
for Laptop
Mode
Serial Port
1
1
1
1
VGA
1
1
1
1
Microphone
-
-
1
1
Audio Output
-
-
1
1
DC in Jack
1
1
1
1
USB
USB 2.0 x 3 USB
3.2 Gen 1 x 3
USB 2.0 x 3 USB
3.2 Gen 1 x 3
USB 2.0 x 2
USB 3.2 Gen 1
x 3
USB 2.0 x 2
USB 3.2 Gen 1
x 3
LAN
2
2
2
2
HDMI 2.0
1
1
1
1
RF Antenna
Connector
3 (WWAN,
WLAN, GPS)
3 (WWAN,
WLAN, GPS)
-
-
Kensington Lock
1
1
1
1
Getac USA
15495 Sand Canyon Ave. Suite 350
Irvine, CA 92618
Tel : 949-681-2900
GetacSales_US@getac.com I www.getac.com/us/
Copyright © 2022 Getac Technology Corporation and/or any of its affiliates. All Rights Reserved.
Information provided herewith is for reference only,
available specification shall be subjected to quotation by request.
Getac recommends
Windows 11 Pro
for business
Rugged Mobile Computing Solutions 1
S410 SEMI
RUGGED
NOTEBOOK
11th Generation Intel
® Core™ i7 / i5 vPro™ Processor
Optional Windows Hello face-authentication camera with IR sensor and fingerprint dual biometric
authentication
Thunderbolt™ 4 brings lightning speed and performance
Greater flexibility and I/O options
Wider range of operating temperatures of -29°C ~ 63°C (-20°F ~ 145°F)
S410 SEMI RUGGED NOTEBOOK
2
SPECIFICATIONS
Operating System
Windows 10 Pro
Windows 11 Pro
Mobile Computing Platform
Intel
® Core™ i3-1115G4 Processor
Max. 4.1GHz with Intel
® Turbo Boost Technology
- 6MB Intel
® Smart Cache
Platform Options:
Intel
® Core™ i5-1135G7 Processor
Max. 4.2GHz with Intel
® Turbo Boost Technology
- 8MB Intel
® Smart Cache
Intel
® Core™ i5-1145G7 vPro™ Processor
Max. 4.4GHz with Intel
® Turbo Boost Technology
- 8MB Intel
® Smart Cache
Intel
® Core™ i7-1165G7 Processor
Max. 4.7GHz with Intel
® Turbo Boost Technology
- 12MB Intel
® Smart Cache
Intel
® Core™ i7-1185G7 vPro™ Processor
Max. 4.8GHz with Intel
® Turbo Boost Technology
- 12MB Intel
® Smart Cache
VGA Controller
Intel
® Iris
® X
e Graphics (i5/i7)
xvii
Intel
® UHD Graphics (i3)
Optional: NVIDIA
® GeForce
® GTX 1650 4GB discrete graphic
controller
ii, iii, iv
Display
14" TFT LCD HD (1366 x 768)
Protection film
1,000 nits LumiBond
® display with Getac sunlight readable
technology
Optional: 14" TFT LCD HD (1366 x 768)
1,000 nits LumiBond
® display with Getac sunlight readable
technology and capacitive multi-touch screen
Optional: 14" IPS TFT LCD FHD (1920 x 1080)
1,000 nits LumiBond
® display with Getac sunlight readable
technology and capacitive multi-touch screen
Storage & Memory
8GB DDR4
Optional: 16GB / 32GB / 64GB DDR4
256GB PCIe NVMe SSD
Optional: 512GB / 1TB / 2TB PCIe NVMe SSD
Optional: Multimedia bay 2
nd storage: 256GB / 512GB / 1TB
SATA SSD
iii
S410 SEMI RUGGED NOTEBOOK
3
Keyboard
LED backlit membrane keyboard
Pointing Device
Touchscreen
- Optional: Capacitive multi-touch screen
Touchpad
- Glide touchpad with multi-touch
Expansion Slots
Optional: Smart card reader x 1
Multimedia Bay
Weight saver
Optional: 1D/2D imager barcode reader
iii
Optional: PCMCIA Type II
iii
Optional: ExpressCard/34 / 54
i,iii, vi
Optional: DVD super multi drive
iii,v
Optional: Multimedia bay battery
iii,v
Optional: Blu-Ray super multi drive
iii,v
Optional: 2
nd storage
iii,v
I/O Interface
Audio in/out combo x 1
DC in Jack x 1
USB 2.0 x 1
USB 3.2 Gen 2 Type-A x 2
Optional: Thunderbolt™ 4 x 1
LAN (RJ45) x 1
HDMI 2.0 x 1
Docking connector x 1
Optional: FHD webcam x 1
Optional: SIM card slot x 1 (Mini-SIM, 2FF)
Optional: Windows Hello Face-authentication Camera (front-
facing) x 1
Optional: RF Antenna Pass-through for GPS, WWAN and
WLAN
Configurable I/O options
vi:
1. Serial port (9-pin; D-sub) + VGA port (15-pin; D-sub) +
2
nd LAN (RJ45)
2. Serial port (9-pin; D-sub) + VGA port (15-pin; D-sub) +
PowerShare USB 3.2 Gen 1 Type-A
3. Serial port (9-pin; D-sub) + Display port + 2
nd LAN (RJ45)
4. Serial port (9-pin; D-sub) + Display port + PowerShare USB
3.2 Gen 1 Type-A
Communication Interface
10/100/1000 base-T Ethernet
Intel
® Wi-Fi 6 AX201, 802.11ax
Bluetooth (v5.2)
vii
Optional: Dedicated GPS
viii
Optional: 4G LTE mobile broadband with integrated GPS
viii,ix
S410 SEMI RUGGED NOTEBOOK
4
Security Features
TPM 2.0
Kensington lock
Optional: Intel® vPro™ Technology
Optional: HF RFID reader
vi, ix
Optional: Fingerprint Reader
Optional: Smart card reader
Optional: Windows Hello Face-authentication
Camera(frontfacing) x 1
Power
AC adapter (90W, 100-240VAC, 50/60Hz)
Li-ion battery (10.8V, typical 6900mAh; min. 6600mAh)
Optional: AC adapter (120W, 100-240VAC, 50/60Hz)
ii
Optional: Multimedia bay battery (11.1V, typical 4200mAh;
min. 3980mAh)
ii
Optional: 2
nd battery (10.8V, typical 6900mAh; min. 6600mAh)
Dimensions & Weight
350 x 293 x 38.5mm (13.8" x 11.5" x 1.5")
2.38kg (5.25lbs)
xi
Rugged Features
MIL-STD-810H certified
IP53 certified
Splash resistant keyboard
Vibration & 3ft (0.9m) drop resistant
xii
Sealed ports and connectors
Shock-protected removable SSD
Environmental Specifications
Temperature
xiii :
- Operating: -29°C to 63°C / -20°F to 145°F
xiv
- Storage: -51°C to 71°C / -60°F to 160°F
Humidity:
- 95% RH, non-condensing
Pre-installed Software
Getac Utility
Getac Geolocation
Getac Barcode Manager
xv
Optional: Absolute Persistence
®
Optional software
Getac Driving Safety Utility
Getac Device Monitoring System (GDMS)
xviii
Getac VGPS Utility
xix
S410 SEMI RUGGED NOTEBOOK
5
Accessories
Battery (10.8V, typical 6900mAh; min. 6600mAh)
AC adapter (90W, 100-240VAC, 50/60Hz)
Capacitive stylus with tether
Optional:
Carry bag
Battery (10.8V, typical 6900mAh; min. 6600mAh)
Multimedia 2
nd SSD
iii
Multimedia bay battery (11.1V, tpyical 4200mAh; min.
3980mAh)
iii
Multi-Bay charger (Dual-Bay)
Multi-Bay charger (Eight-Bay)
AC adapter (120W, 100-240VAC, 50/60Hz)
ii
DC-DC vehicle adapter (120W, 11-32VDC)
Capacitive stylus with tether
Protection film
Vehicle cradle
xx
Vehicle dock
xx
Office dock
100W Type-C adapter
xvi
Warranty
Nothing says quality like a manufacturer standing behind
their product. We’ve designed the notebook from the inside
out to survive drops, shocks, spills, vibration and more. We’re
confident in our quality and that’s why it comes standard with
the industry leading 3 years warranty. It’s the peace-of-mind
protection of knowing you’re covered.
Standard
3 years limited warranty
Factory option. Not user swappable.
I.
120W AC adapter is used for office dock and for device configured with discrete graphics card.
II.
NVIDIA
® GeForce
® GTX 1650 4GB discrete graphics controller, PCMCIA, Blu-Ray, DVD super multi drive, Express card,
III.
Multimedia bay battery, 1D/2D imager barcode reader and 2
nd storage are mutually exclusive options.
NVIDIA
® GeForce
® GTX 1650 4GB discrete graphics controller is required to configure with Intel
® Core™ i5/i7 processor,
IV.
Dual battery, FHD LCD display with capacitive multi-touch screen, and 120W AC adapter.
Trained user swappable.
V.
HF RFID reader and express card are mutually exclusive.
VI.
Bluetooth performance and connectable distance may be subject to interference with the environments and performance
VII.
on client devices, users may be able to reduce effects of interference by minimizing the number of active Bluetooth
wireless devices that is operating in the area.
Dedicated GPS is mutually exclusive with 4G LTE mobile broadband. Supports GPS and Glonass.
VIII.
Units with 4G LTE option comes with an embedded SIM card slot.
IX.
13.56MHz HF RFID/NFC reader (ISO 15693, 14443 A/B, Mifare and FeliCa™ compliant).
X.
Weight and dimensions vary from configurations and optional accessories.
XI.
Drop test results vary from configurations and optional accessories.
XII.
Tested by an independent third-party test lab following MIL-STD-810H.
XIII.
For S410 optional DVD super-multi drive, the operating temperature is -10°C to 60°C / 14°F to 140°F.
XIV.
Available when barcode reader option is selected.
XV.
Do not support the configurations with discrete graphics card.
XVI.
Units equipped with dual channel memory come with Intel
® Iris
® X
e Graphics.
XVII.
Only compatible with Windows 10.
XVIII.
Models require either embedded or standalone GPS module.
XIX.
Havis vehicle dock is e-mark certified.
XX.
Information provided herewith is for reference only, available specification shall be subjected to quotation by request.
S410 SEMI RUGGED NOTEBOOK
6
Vehicle Dock
Office Dock
Serial Port
1
1
External VGA
1
1
Microphone
1
1
Audio Output
1
1
DC in Jack
1
1
USB
4
USB 3.0 x 1 USB 2.0 x 3
LAN
1
1
HDMI 2.0
1
1
RF Antenna Connector
3 (WWAN, WLAN, GPS)
-
Getac USA
15495 Sand Canyon Ave. Suite 350
Irvine, CA 92618
Tel : 949-681-2900
GetacSales_US@getac.com I www.getac.com/us/
Copyright © 2022 Getac Technology Corporation and/or any of its affiliates. All Rights Reserved.
Information provided herewith is for reference only,
available specification shall be subjected to quotation by request.
Getac recommends
Windows 10 Pro
for business
Rugged Mobile Computing Solutions 1
T800 FULLY
RUGGED TABLET
8.1" HD LumiBond
® display for better viewing experience
Getac proprietary SnapBack add-on featuring smart card and contactless RFID reader combo or 2
nd
expanded battery
Choice of 1D/2D imager barcode reader, Serial port and LAN port (RJ45)
MIL-STD-810H and IP65 certified
Enhanced enterprise security with TPM2.0, Windows disk encryption
T800 FULLY RUGGED TABLET
2
SPECIFICATIONS
Operating System
Windows 10 Pro
Mobile Computing Platform
Intel
® Atom Processor x7-Z8750 1.6GHz,
burst up to 2.56GHz
- 2MB Cache
VGA Controller
Intel
® HD Graphics
Display
8.1" IPS TFT LCD WXGA (1280 x 800)
Protection film
600 nits LumiBond
® display with Getac sunlight readable
technology
Storage & Memory
4GB LPDDR3
Optional: 8GB LPDDR3
128GB eMMC
Optional: 256GB eMMC
Keyboard
Power button
5 tablet programmable buttons
Pointing Device
Touchscreen
- Capacitive multi-touch screen
- Optional: Dual mode touchscreen (multi-touch and digitizer)
Expansion Slots
Optional: 1D/2D imager barcode reader, Serial port, Ethernet
i
Optional: SnapBack add-on: Smart card and HF RFID/NFC
reader combo
ii
Optional: SnapBack add-on: 2
nd expanded battery
ii
Optional: SnapBack add-on: Smart card and magnetic stripe
reader
ii
I/O Interface
FHD webcam x 1
8M pixels auto focus rear camera x 1
Audio in/out combo x 1
DC in Jack x 1
USB 3.2 Gen 1 Type-A x 1
Micro HDMI 1.4 x 1
Docking connector x 1
Optional: SIM card slot x 1 (Mini-SIM, 2FF)
Optional: RF antenna pass-through for GPS, WWAN and
WLAN
T800 FULLY RUGGED TABLET
3
Communication Interface
Intel
® Wi-Fi 6 AX200, 802.11ax
Bluetooth (v5.2)
iii
Optional: Dedicated GPS
Optional: 4G LTE mobile broadband
iv
Optional: 10/100/1000 base-T Ethernet (Occupies expansion
slot)
Security Features
TPM 2.0
Optional: SnapBack add-on: Smart card and HF RFID/NFC
combo reader
v
Optional: SnapBack add-on: Smart card and magnetic stripe
reader
Power
AC adapter (65W, 100-240VAC, 50/60Hz)
Li-ion battery (7.4V, typical 4200mAh; min. 4080mAh)
LifeSupport™ battery swappable technology (only with
SnapBack 2
nd expanded battery)
Dimension (W x D x H) & Weight
227 x 151 x 24 mm (8.93" x 5.94" x 0.94")
0.88kg (1.94 lbs)
vi
Rugged Features
MIL-STD-810H certified
IP65 certified
MIL-STD-461G certified
Vibration & 6ft (1.8m) drop resistant
vii
Optional: ANSI/UL 121201, CSA C22.2 NO. 213 (Class I, Division
2, Groups A, B, C, D)
viii
Environmental Specifications
Temperature
ix:
- Operating: -21°C to 50°C / -6°F to 122°F
- Storage: -51°C to 71°C / -60°F to 160°F
Humidity:
- 95% RH , non-condensing
Pre-installed software
Getac Utility
Getac Camera
Getac Barcode Manager
x
Optional: Absolute Persistence
®
Optional software
Getac Driving Safety Utility
Getac KeyWedge Barcode Reader Utility
Getac Device Monitoring System (GDMS)
Getac VGPS Utility
xi
T800 FULLY RUGGED TABLET
4
Accessories
Battery (7.4V, typical 4200mAh; min. 4080mAh)
AC adapter (65W, 100-240VAC)
Capacitive stylus with tether
Optional:
Carry bag
Battery (7.4V, typical 4200mAh; min. 4080mAh)
2
nd expanded battery (14.4V, 2100mAh)
Multi-Bay charger (Dual-Bay)
Multi-Bay expanded battery dock with adapter (Six-Bay)
Multi-Bay charger (Eight-Bay)
AC adapter (65W, 100-240VAC)
Office dock AC adapter (90W, 100-240VAC)
MIL-STD-461 AC adapter (90W, 100-240VAC)
DC-DC vehicle adapter (120W, 11-32VDC)
Digitizer pen
Capacitive stylus with tether
Protection film
Hand strap
Shoulder strap (2-point)
Wrist strap
Vehicle cradle
xii
Vehicle dock
xii
Office dock
Bumper-to-Bumper warranty
Accidents can take your equipment out of service when you
least expect it, especially in a rugged environment, which can
cause costly equipment downtime.
That is why Getac has introduced accidental damage as
standard under our Bumper-to-Bumper warranty, to help
minimize your enterprise IT costs.
Bumper-to-Bumper is your hassle-free guarantee. That means
you can depend on us to have your unit back in service within
days.
Standard
3 years Bumper-to-Bumper
1D/2D imager barcode reader, Serial port, and Ethernet, are mutually exclusive options.
I.
All snapBack add-ons are mutually exclusive options.
II.
Bluetooth performance and connectable distance may be subject to interference with the environments and performance
III.
on client devices, users may be able to reduce effects of interference by minimizing the number of active Bluetooth
wireless devices that is operating in the area.
Units with 4G LTE option comes with an embedded SIM card slot.
IV.
13.56MHz HF RFID/NFC reader (ISO 15693, 14443 A/B, Mifare and FeliCa™ compliant).
V.
Weight and dimensions vary from configurations and optional accessories.
VI.
Drop test results vary from configurations and optional accessories.
VII.
Available with limited configurations and environment coditions.
VIII.
Tested by an independent third-party test lab following MIL-STD-810H.
IX.
Available with limited configurations.
X.
Available when barcode reader option is selected.
XI.
Models require either embedded or standalone GPS module.
XII.
Havis vehicle dock is e-mark certified.
XIII.
Information provided herewith is for reference only, available specification shall be subjected to quotation by request.
T800 FULLY RUGGED TABLET
5
Vehicle Dock
Office Dock
Serial Port
1
-
External VGA
-
1
Microphone
1
1
Audio Output
1
1
DC in Jack
1
1
USB
2
4
LAN
1
1
HDMI 1.4
-
1
RF Antenna Connector
3 (WWAN, WLAN, GPS)
-
Getac USA
15495 Sand Canyon Ave. Suite 350
Irvine, CA 92618
Tel : 949-681-2900
GetacSales_US@getac.com I www.getac.com/us/
Copyright © 2022 Getac Technology Corporation and/or any of its affiliates. All Rights Reserved.
Information provided herewith is for reference only,
available specification shall be subjected to quotation by request.
Getac recommends
Windows 11 Pro
for business
Rugged Mobile Computing Solutions 1
UX10 FULLY
RUGGED TABLET
10th Generation Intel
® Core™ i7 / i5 Processor
10.1" FHD LumiBond
® display with Getac sunlight readable technology (1,000 nits) and capacitive
touchscreen
Enhanced enterprise security with optional Intel vPro, Windows Hello face-authentication camera
and multi-factor authentication options
Detachable keyboard & multi-funtional hard handle for on-the-job flexibility
Multiple configurable options to fit diverse usage scenarios
UX10 FULLY RUGGED TABLET
2
SPECIFICATIONS
Operating System
Windows 10 Pro
Windows 11 Pro
Mobile Computing Platform
Intel
® Core™ i5-10210U Processor 1.6GHz
Max. 4.2GHz with Intel
® Turbo Boost Technology
- 6MB Intel
® Smart Cache
Platform options:
Intel
® Core™ i5-10310U, vPro Processor 1.7GHz
Max. 4.4GHz with Intel
® Turbo Boost Technology
- 6MB Intel
® Smart Cache
Intel
® Core™ i7-10510U Processor 1.8GHz
Max. 4.9GHz with Intel
® Turbo Boost Technology
- 8MB Intel
® Smart Cache
Intel
® Core™ i7-10610U vPro Processor 1.8GHz
Max. 4.9GHz with Intel
® Turbo Boost Technology
- 8MB Intel
® Smart Cache
VGA Controller
Intel
® UHD Graphics
Display
10.1" IPS TFT LCD WUXGA (1920 x 1200)
Protection film
1,000 nits LumiBond
® display with Getac sunlight readable
technology
Capacitive multi-touch screen
Storage & Memory
8GB DDR4
Optional 16GB/32GB DDR4
256GB PCIe NVMe SSD
Optional: 512GB / 1TB PCIe NVMe SSD
Keyboard
Power button
5 tablet programmable buttons
Pointing Device
Touchscreen
– Capacitive multi-touch screen
– Optional dual mode touchscreen (multi-touch and digitizer)
UX10 FULLY RUGGED TABLET
3
Expansion Slots
Optional (top side): 1D/2D imager barcode reader, or Serial
port, or USB 3.2 Gen 1 Type-A port, or USB 3.2 Gen 1 Type-C
port, or LAN port (RJ45), or VGA port i, or HF RFID reader
ii
Optional (right side): Fingerprint reader, or Serial port + LAN
port (RJ-45) iii, or HF RFID reader
ii
Optional (back side): Smart card reader, or Bridge battery, or
Bridge battery + Smart card reader
iv
I/O Interface
FHD webcam x 1
v
8M pixels auto focus rear camera x 1
Audio in/out combo x 1
DC in Jack x 1
USB 3.2 Gen 2 Type-A x 1
HDMI 1.4 x 1
Docking connector x 1
Optional: SIM card slot x 1 (Micro-SIM, 3FF)
Optional: Windows Hello face-authentication camera (front-
facing) x 1
v
Optional: RF antenna pass-through for GPS, WWAN and
WLAN
Communication Interface
Intel
® Wi-Fi 6 AX200, 802.11ax
Bluetooth (v5.1)
vi
Optional: Dedicated GPS
vii
Optional: 4G LTE mobile broadband with integrated GPS
vii,viii
Optional: 10/100/1000 base-T Ethernet
Security Features
TPM 2.0
Kensington lock
Optional: Intel
® vPro™ Technology
Optional: HF RFID reader
ii
Optional: Fingerprint reader
iii
Optional: Smart card reader
iv
Power
AC adapter (65W, 100-240VAC, 50/60 Hz)
Li-ion battery (11.1V, typical 4200mAh; min. 4080mAh) x 1
Optional: High capacity Li-ion battery (10.8V, 9240mAh) x 1
Optional: Bridge battery
iv
Dimension (W x D x H) & Weigh
276.8 x 194.5 x 23.5 mm (10.89″ x 7.65″ x 0.92″)
1.22kg (2.68lbs)
ix
Rugged Feature
MIL-STD-810H certified
IP65 certified
MIL-STD-461G certified
x
Vibration & 6ft (1.8m) drop resistant
xi
Optional: ANSI/UL 121201, CSA C22.2 NO. 213 (Class I, Division
2, Groups A, B, C, D)
xvi
Optional: Salt fog certified
UX10 FULLY RUGGED TABLET
4
Environmental Specification
Temperature
xii:
– Operating: -29°C to 63°C / -20°F to 145°F
– Storage: -51°C to 71°C / -60°F to 160°F
Humidity:
– 95% RH , non-condensing
Pre-installed software
Getac Utility
Getac Camera
Getac Geolocation
Getac Barcode Manager
xiii
Optional: Absolute Persistence
®
Optional software
Getac Driving Safety Utility
Getac KeyWedge Barcode Reader Utility
Getac Device Monitoring System (GDMS)
Getac VGPS Utility
xiv
Accessories
Battery (11.1V, typical 4200mAh; min. 4080mAh)
AC adapter (65W, 100-240VAC)
Capacitive stylus with tether
Optional:
Carry bag
Folio case
Battery (11.1V, typical 4200mAh; min. 4080mAh)
High capacity Li-ion battery (10.8V, 9240 mAh)
Multi-Bay charger (Dual-Bay)
Multi-Bay charger (Eight-Bay)
AC adapter (65W, 100-240VAC)
Office dock AC adapter (90W, 100-240VAC)
MIL-STD-461 AC adapter (90W, 100-240VAC)
DC-DC vehicle adapter (120W, 11-32VDC)
Digitizer pen
Capacitive stylus with tether
Protection film
Hand strap
Shoulder strap (2-point)
Shoulder harness (4-point; handsfree)
Detachable keyboard
Vehicle cradle
xv
Keyboard dock
Vehicle dock
xv
Office dock
100W Type-C adapter
Getac rugged keyboard
UX10 FULLY RUGGED TABLET
5
Bumper-toBumper warranty
Accidents can take your equipment out of service when you
least expect it, especially in a rugged environment, which can
cause costly equipment downtime.
That is why Getac has introduced accidental damage as
standard under our Bumper-to-Bumper warranty, to help
minimize your enterprise IT costs.
Bumper-to-Bumper is your hassle-free guarantee. That means
you can depend on us to have your unit back in service within
days.
Standard
3 years Bumper-to-Bumper
1D/2D imager barcode reader, Serial port, USB 3.2 Gen 1 Type-A port, USB 3.2 Gen 1 Type-C port, LAN port (RJ45) and
I.
VGA port are mutually exclusive options.
13.56MHz contactless HF RFID reader (ISO 15693, 14443 A/B, Mifare and FeliCa™ compliant).
II.
Fingerprint scanner, HF RFID reader and Serial port + LAN port (RJ45) are mutually exclusive options.
III.
Smart card reader, Bridge battery and Bridge battery + Smart card reader are mutually exclusive options.
IV.
FHD webcam and optional Windows Hello face-authentication camera (front-facing) are mutually exclusive options.
V.
Bluetooth performance and connectable distance may be subject to interference with the environments and performance
VI.
on client devices, users may be able to reduce effects of interference by minimizing the number of active Bluetooth
wireless devices that is operating in the area.
Supports GPS and Glonass.
VII.
Units with 4G LTE option come with an embedded SIM card slot.
VIII.
Weight and dimensions vary from configurations and optional accessories.
IX.
MIL-STD-461 90W AC adapter sold separately.
X.
Drop test results vary from configurations and optional accessories.
XI.
Tested by an independent third-party test lab following MIL-STD-810H.
XII.
Available when barcode reader option is selected.
XIII.
Models require either embedded or standalone GPS module.
XIV.
Gamber Johnson and Havis vehicle docks are e-mark certified.
XV.
Available with limited configurations and environment conditions.
XVI.
Information provided herewith is for reference only, available specification shall be subjected to quotation by request.
Vehicle Dock
Office Dock
Serial Port
1
1
External VGA
-
1
Microphone
-
1
Audio Output
-
1
DC in Jack
1
1
USB
USB 2.0 x 2 USB 3.2 Gen 1 x 2
USB 2.0 x 2 USB 3.2 Gen 1 x 2
LAN
1
1
HDMI 1.4
-
1
RF Antenna Connector
3 (WWAN, WLAN, GPS)
-
Kensington Lock
1
1
UX10 FULLY RUGGED TABLET
6
Getac USA
15495 Sand Canyon Ave. Suite 350
Irvine, CA 92618
Tel : 949-681-2900
GetacSales_US@getac.com I www.getac.com/us/
Copyright © 2022 Getac Technology Corporation and/or any of its affiliates. All Rights Reserved.
Information provided herewith is for reference only,
available specification shall be subjected to quotation by request.
Getac recommends
Windows 11 Pro
for business
Rugged Mobile Computing Solutions 1
V110 FULLY
RUGGED
NOTEBOOK
Enhanced enterprise security with optional Intel vPro, Windows disk encryption, TPM 2.0 and many
more multi-factor authentication options
10th Generation Intel
® Core™ i7 / i5 vPro™ Processor
11.6'' LumiBond
® display with Getac sunlight readable technology and capacitive touchscreen
LifeSupport™ battery swappable technology
Optional dual mode touchscreen (multi-touch and digitizer)
V110 FULLY RUGGED NOTEBOOK
2
SPECIFICATIONS
Operating System
Windows 10 Pro
Windows 11 Pro
Mobile Computing Platform
Intel
® Core™ i5-10210U Processor 1.6GHz
Max. 4.2GHz with Intel
® Turbo Boost Technology
- 6MB Intel
® Smart Cache
Platform options:
Intel
® Core™ i5-10310U vPro™ Processor 1.7GHz
Max. 4.4GHz with Intel
® Turbo Boost Technology
- 6MB Intel
® Smart Cache
Intel
® Core™ i7-10510U Processor 1.8GHz
Max. 4.9GHz with Intel
® Turbo Boost Technology
- 8MB Intel
® Smart Cache
Intel
® Core™ i7-10610U vPro™ Processor 1.8GHz
Max. 4.9GHz with Intel
® Turbo Boost Technology
- 8MB Intel
® Smart Cache
VGA Controller
Intel
® UHD Graphics
Display
11.6" IPS TFT LCD FHD (1920 x 1080)
Protection film
800 nits LumiBond
® display with Getac sunlight readable
technology
Capacitive multi-touch screen
Storage & Memory
8GB DDR4
Optional: 16GB / 32GB / 64GB DDR4
256GB PCIe NVMe SSD
Optional: 512GB / 1TB SSD PCIe NVMe SSD
Keyboard
LED backlit membrane keyboard
Optional: Rubber keyboard
Power button
5 tablet programmable buttons
Pointing Device
Touchscreen
- Capacitive multi-touch screen
- Optional: Dual mode touchscreen (multi-touch and digitizer)
Touchpad
- Glide touchpad with left-click and right-click buttons
V110 FULLY RUGGED NOTEBOOK
3
Expansion Slots
Smart card reader x 1
i
Optional: 1D/2D imager barcode reader
i
I/O Interface
FHD webcam x 1
ii
Audio in/out combo x 1
DC in Jack x 1
USB 3.2 Gen 2 Type-C x 1
USB 3.2 Gen 2 Type-A x 2
LAN (RJ45) x 1
HDMI 1.4 x 1
Serial port (9-pin; D-sub) x 1
Docking connector x 1
Optional: SIM card slot x 1 (Mini-SIM, 2FF)
Optional: Windows Hello face-authentication camera (front-
facing) x 1
ii
Optional: RF antenna pass-through for GPS, WWAN and
WLAN
Optional: 8M pixels auto focus rear camera x 1
Communication Interface
10/100/1000 base-T Ethernet
Intel
® Wi-Fi 6 AX200, 802.11ax
Bluetooth (v5.2)
iii
Optional: Dedicated GPS
Optional: 4G LTE mobile broadband
iv
Security Features
TPM 2.0
Kensington lock
Optional: Intel
® vPro™ Technology
Optional: HF RFID reader and Smart card reader
v
Optional: Fingerprint reader
Power
AC adapter (65W, 100-240VAC, 50/60Hz)
Li-ion battery (11.1V, typical 2100mAh; min. 2040mAh) x 2
LifeSupport™ battery swappable technology
Dimension (W x D x H) & Weigh
313 x 238 x 39mm (12.32" x 9.37" x 1.53")
2.1kg (4.63lbs)
vi
Rugged Features
MIL-STD-810H certified
IP65 certified
MIL-STD-461G certified
vii
Vibration & 4ft (1.2m) drop resistant
viii
Optional: ANSI/UL 121201, CSA C22.2 NO. 213 (Class I, Division
2, Groups A, B, C, D)
ix
Optional: Salt fog certified
V110 FULLY RUGGED NOTEBOOK
4
Environmental Specifications
Temperature
x:
- Operating: -29°C to 63°C / -20°F to 145°F
- Storage: -51°C to 71°C / -60°F to 160°F
Humidity:
- 95% RH, non-condensing
Pre-installed software
Getac Utility
Getac Camera
Getac Geolocation
Getac Barcode Manager
xi
Optional: Absolute Persistence
®
Optional software
Getac Driving Safety Utility
Getac Device Monitoring System (GDMS)
Getac VGPS Utility
xii
Accessories
Battery (11.1V, typical 2100mAh; min. 2040mAh)
AC adapter (65W, 100-240VAC)
Capacitive stylus with tether
Optional:
Carry bag
Battery (11.1V, typical 2100mAh; min. 2040mAh)
Multi-Bay charger (Dual-Bay)
Multi-Bay charger (Eight-Bay)
AC adapter (65W, 100-240VAC)
Office dock AC adapter (90W, 100-240VAC)
MIL-STD-461 AC adapter (90W, 100-240VAC)
DC-DC vehicle adapter (120W, 11-32VDC)
Digitizer pen
Capacitive stylus with tether
Protection film
Hard handle
X strap
Shoulder strap (2-point)
Vehicle cradle
xiii
Vehicle dock
xiii
Office dock
Spare SSD kit
100W Type-C adapter
Getac rugged keyboard
V110 FULLY RUGGED NOTEBOOK
5
Bumper-to-Bumper warranty
Accidents can take your equipment out of service when you
least expect it, especially in a rugged environment, which can
cause costly equipment downtime.
That is why Getac has introduced accidental damage as
standard under our Bumper-to-Bumper warranty, to help
minimize your enterprise IT costs.
Bumper-to-Bumper is your hassle-free guarantee. That means
you can depend on us to have your unit back in service within
days.
Standard
3 years Bumper-to-Bumper
Smart card reader, Optional 1D/2D imager barcode reader are mutually exclusive options.
I.
FHD webcam and optional Windows Hello face-authentication camera (front-facing) are mutually exclusive options.
II.
Bluetooth performance and connectable distance may be subject to interference with the environments and performance
III.
on client devices, users may be able to reduce effects of interference by minimizing the number of active Bluetooth
wireless devices that is operating in the area.
Units with 4G LTE option come with an embedded SIM card slot.
IV.
13.56MHz contactless HF RFID/NFC reader (ISO 15693, 14443 A/B, Mifare and FeliCa™ compliant).
V.
Weight and dimensions vary from configurations and optional accessories.
VI.
MIL-STD-461 90W AC adapter sold separately.
VII.
Drop test results vary from configurations and optional accessories.
VIII.
Available with limited configurations and environment conditions.
IX.
Tested by an independent third-party test lab following MIL-STD-810H.
X.
Available when barcode reader option is selected.
XI.
Models require either embedded or standalone GPS module.
XII.
Gamber Johnson and Havis vehicle docks are e-mark certified.
XIII.
Information provided herewith is for reference only, available specification shall be subjected to quotation by request.
V110 FULLY RUGGED NOTEBOOK
6
Vehicle Dock
Office Dock
Serial Port
2
2
External VGA
1
1
Microphone
1
1
Audio Output
1
1
DC in Jack
1
1
USB
4
4
LAN
1
1
HDMI
1
1
RF Antenna Connector
3 (WWAN, WLAN, GPS)
-
Getac USA
15495 Sand Canyon Ave. Suite 350
Irvine, CA 92618
Tel : 949-681-2900
GetacSales_US@getac.com I www.getac.com/us/
Copyright © 2022 Getac Technology Corporation and/or any of its affiliates. All Rights Reserved.
Information provided herewith is for reference only,
available specification shall be subjected to quotation by request.
Getac recommends
Windows 10 Pro
for business
Rugged Mobile Computing Solutions 1
X500 FULLY
RUGGED
NOTEBOOK
Intel
® Core™ i7-7820EQ Processor
15.6" TFT LCD FHD with Getac QuadraClear
® sunlight readable display
Optional NVIDIA
® Quadro
® P2000 4GB discrete graphics controller
Multimedia bay & PCI/PCIe 3.0 expansion unit
X500 FULLY RUGGED NOTEBOOK
2
SPECIFICATIONS
Operating System
Windows 10 Pro
Mobile Computing Platform
Intel
® Core™ i5-7440EQ 2.9GHz
Max. 3.6GHz
- 6MB Intel
® Smart Cache
Platform options:
Intel
® Core™ i7-7820EQ 3.0GHz
Max. 3.7GHz
- 8MB Intel
® Smart Cache
VGA Controller
Intel
® HD Graphics 630
Optional: NVIDIA
® GeForce
® GTX1050 4GB discrete graphics
controller
Optional: NVIDIA
® Quadro
® P2000 4GB discrete graphics
controller
Display
15.6" TFT LCD FHD (1920 x 1080)
Protection film
1,000 nits QuadraClear
® sunlight readable display
Optional: Resistive touch screen
Storage & Memory
8GB DDR4
Optional: 16GB / 32GB / 64GB DDR4
i
500GB SATA HDD / 512GB SATA SSD
Optional: 1TB SATA HDD / 1TB / SSD
Keyboard
LED backlit membrane keyboard with integrated numeric
keypad
Optional: LED backlit rubber keyboard
Pointing Device
Touchscreen
- Optional: Pressure sensitive touchscreen
Touchpad
- Touchpad with two buttons
Expansion Slots
Smart card reader x 1
ExpressCard/54 x 1
Optional: PCMCIA Type II x 1
X500 FULLY RUGGED NOTEBOOK
3
Multimedia Bay
DVD super multi drive
Optional 2
nd storage: 500GB HDD / 1TB HDD / 512GB SSD / 1TB
SSD
Optional 2
nd battery: 10.8V, 9240mAh, 99.8Wh
I/O Interface
Audio input (Mini-jack) x 1
Audio output (Mini-jack) x 1
DC in Jack x 1
USB 3.2 Gen 1 Type-A x 4
LAN (RJ45) x 2
HDMI 1.4 x 1
Docking connector x 1
External VGA (15-pin; D-sub) x 1
Serial port (9-pin; D-sub) x 2
Optional: FHD webcam x 1
Optional: RF antenna pass-through for GPS
ii, and WLAN
Communication Interface
10/100/1000 base-T Ethernet
Intel
® Dual Band Wireless-AC 8265, 802.11ac
Bluetooth (v4.2)
iii
Optional: Dedicated GPS
Security Features
TPM 2.0
Kensington lock
Intel
® vPro™ Technology
Smart card reader
Power
AC adapter (150W, 100-240VAC, 50/60Hz)
Li-ion battery (10.8V, 9240mAh, 99.8Wh)
Optional: Multimedia bay 2
nd Li-ion battery (10.8V, 9240mAh,
99.8Wh)
Dimension (W x D x H) & Weight
410 x 320 x 65mm (16.1" x 12.6" x 2.5")
5.2 kg (11.4 lbs)
iv
Rugged Features
MIL-STD-810H certified
IP65 certified
MIL-STD-461G certified
v
Vibration & drop resistant
Full magnesium alloy case
Shock-protected removable HDD
Optional: ANSI/UL 121201, CSA C22.2 NO. 213 (Class I, Division
2, Groups A, B, C, D)
vi
X500 FULLY RUGGED NOTEBOOK
4
Environmental Specifications
Temperature
vii:
- Operating: -20°C to 55°C / -4°F to 131°F
- Storage: -40°C to 71°C / -40°F to 160°F
Humidity:
- 95% RH, non-condensing
Pre-installed Software
Getac Utility
Getac Geolocation
Optional: Absolute Persistence
®
Optional software
Getac Device Monitoring System (GDMS)
Accessories
Battery (10.8V, 9240mAh, 99.8Wh)
AC adapter (150W, 100-240VAC)
Optional:
Backpack
Battery (10.8V, 9240mAh, 99.8Wh)
Multimedia bay 2
nd Storage
Multimedia bay 2
nd battery (10.8V, 9240mAh, 99.8Wh)
Multi-Bay charger (Dual-Bay)
Multimedia bay DVD super multi drive
AC adapter (150W, 100-240VAC)
Office dock AC adapter (150W, 100-240VAC)
MIL-STD-461 AC adapter (150W, 100-240VAC)
Stylus with tether
Protection film
PCI or PCI-Express 3.0 expansion unit (x2 slots)
viii
Vehicle dock
viii
Office dock
viii
Spare SSD kit
Bumper-to-Bumper Warranty
Accidents can take your equipment out of service when you
least expect it, especially in a rugged environment, which can
cause costly equipment downtime.
That is why Getac has introduced accidental damage as
standard under our Bumper-to-Bumper warranty, to help
minimize your enterprise IT costs.
Bumper-to-Bumper is your hassle-free guarantee. That means
you can depend on us to have your unit back in service within
days.
Standard
5 years Bumper-to-Bumper
Share memory size may vary by different operating system and RAM size.
I.
Optional RF antenna pass-through for GPS, PCI or PCI-Express expansion unit are mutually exclusive options.
II.
Bluetooth performance and connectable distance may be subject to interference with the environments and performance
III.
on client devices, users may be able to reduce effects of interference by minimizing the number of active Bluetooth
wireless devices that is operating in the area.
Weight and dimensions vary from configurations and optional accessories. Depth including hard handle.
IV.
MIL-STD-461 150W AC adapter sold separately.
V.
X500 FULLY RUGGED NOTEBOOK
5
PCI or PCI-Express 3.0 expansion unit is not available with ANSI/UL 121201, CSA C22.2 NO. 213 configurations.
VI.
Tested by an independent third-party test lab following MIL-STD-810H.
VII.
PCI or PCI-Express 3.0 expansion unit is not compatible with vehicle dock and office dock.
VIII.
Information provided herewith is for reference only, available specification shall be subjected to quotation by request.
Vehicle Dock
Office Dock
Serial Port
2
1
External VGA
1
1
Microphone
1
1
Audio Output
1
1
DC in Jack
1
1
USB
USB 2.0 x 4
USB 3.0 x 2 USB 2.0 x 2
LAN
1
1
RF Antenna Connector
3 (optional)
-
Getac USA
15495 Sand Canyon Ave. Suite 350
Irvine, CA 92618
Tel : 949-681-2900
GetacSales_US@getac.com I www.getac.com/us/
Copyright © 2022 Getac Technology Corporation and/or any of its affiliates. All Rights Reserved.
Information provided herewith is for reference only,
available specification shall be subjected to quotation by request.
Getac Three (3) Year Bumper-to-Bumper Warranty
Getacʼs warranty obligations for this hardware product are limited to the terms set forth below:
Getac, Inc. warrants this Getac-branded rugged computer against defects in materials and workmanship
under normal use and damage that occurs due to accidental acts and exposure to environmental
conditions for a period of THREE (3) YEARS from the date of purchase by the original end-user purchaser
(“Warranty Period”). This warranty only applies to products sold by Getac or its Authorized Distributors or
Dealers and only where the products are used and serviced within North America or its Authorized Service
Providers’ territories. Warranty coverage only applies to service carried out by a Getac Authorized Service
Provider.
If a hardware defect arises and a valid claim is received within the Warranty Period, at its option and to the
extent permitted by law, Getac will either repair the defect at no charge, using new or refurbished
replacement parts, or exchange the product with a product that is new or which has been manufactured
from new or serviceable used parts and is at least functionally equivalent to the original product. A
replacement product or part, including a user installable part that has been installed in accordance with
instructions provided by Getac, assumes the remaining warranty of the original product or ninety (90) days
from the date of replacement or repair, whichever provides longer coverage for you. When a product or
part is exchanged, any replacement product becomes your property and the replaced item becomes
Getacʼs property. Parts provided by Getac in fulfillment of its warranty obligation must be used in products
for which warranty service is claimed.
Exclusions and Limitations
This Limited Warranty applies only to Getac-branded hardware products manufactured by or for Getac
that can be identified by the “Getac” trademark, trade name, or logo affixed to them. The Limited Warranty
does not apply to any non-Getac hardware products, co-branded hardware products (whether or not
displaying a “powered by Getac” trademark, trade name, or logo affixed to them) or any software, even if
packaged or sold with Getac hardware. Manufacturers, suppliers, or publishers, other than Getac, may
provide their own warranties to the end user purchaser, but Getac, in so far as permitted by law, provides
their products “as is”.
Software distributed by Getac with or without the Getac brand name (including, but not limited to system
software) is not covered under this Limited Warranty. Refer to the licensing agreement accompanying the
software for details of your rights with respect to its use. Getac does not warrant that the operation of the
product will be uninterrupted or error-free. Getac is not responsible for damage arising from failure to
follow instructions relating to the product’s use.
Batteries supplied with the product are covered under the warranty for one (1) year from date of purchase.
A battery furnished under the warranty is covered for the remaining period of the one year warranty on
the original battery or ninety (90) days from the date of replacement or repair, whichever provides longer
coverage for you.
The LCD, touchscreen, hard drive/SSD, motherboard, and keyboard are limited to one repair/replacement
per part component per 12 month period for damage that occurs due to accidental acts and exposure to
environmental conditions.
This warranty does not apply to:
(a) loss or theft;
(b) fire;
(c) submersion;
(d) acts of god;
(e) acts of war;
(f) virus-inflicted damage;
(g) improper use, intentional misuse or abuse;
(h) improper maintenance or modification by
anyone other than Getac or a Getac
Authorized Service Provider;
(i) a product or part that has been modified to
alter functionality or capability without the
written permission of Getac;
(j) a product on which any Getac serial number
has been removed or defaced;
(k) data recovery from hard drive failure;
(l) All consumable items; such as screen protection
films, logo badges, labels, cleaning cloths,
carry cases, manuals, cables, straps, belts,
holsters, tethers, stylus, digitizer pens, and harnesses and any other
options and accessories not listed above or
covered under a separate warranty.
(m) to cosmetic damage that does not affect the
functionality of the system, including but not
limited to scratches, dents and numerals,
letters, icons and symbols silkscreened onto
unit keycaps and numerals, letters, icons and
symbols silkscreened onto unit cabinet; or
(n) negligence
(o) operation of product outside the published environmental or electrical parameters
(p) use of supplies or parts not meeting Getac’s specifications
THIS PRODUCT IS NOT INTENDED FOR USE AS OR PART OF NUCLEAR EQUIPMENT/SYSTEMS,
AIRTRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS,
OR ANYOTHER SYSTEMS THAT REQUIRE FAIL-SAFE PERFORMANCE. GETAC WILL NOT BE
RESPONSIBLE FORANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT
OF THE FOREGOING USES. AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include class 2 Electronic
Flight Bag (EFB) Systems and Class 1EFB Systems when used during critical phases of flight (e.g.,
during take-off and landing) and/or mounted onto theaircraft. Class 1 EFB Systems and 2 EFB Systems
are defined by FAA: AC (Advisory Circular) 120-76A or JAA: JAATGL (Temporary Guidance Leaflets) No.
36.
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE
EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER
ORAL ORWRITTEN, STATUTORY, EXPRESS OR IMPLIED. AS PERMITTED BY APPLICABLE LAW,
GETACSPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES,
INCLUDING, WITHOUTLIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE ANDWARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF GETAC
CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES THEN TO THE EXTENT
PERMITTED BY LAW, ALL SUCHWARRANTIES SHALL BE LIMITED IN DURATION TO THE
DURATION OF THIS EXPRESS WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE AS
DETERMINED BY GETAC IN ITS SOLE DISCRETION. No Getac reseller, agent, or employee is
authorized to make any modification, extension, or addition to this warranty. If any term is held to be illegal
or unenforceable, the legality or enforceability of the remaining terms shall not be affected orimpaired.
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW, GETAC
IS NOTRESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL
THEORY, INCLUDING BUTNOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL
OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE
OF MONEY; LOSS OF ANTICIPATEDSAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY;
LOSS OF GOODWILL; LOSS OF REPUTATION;LOSS OF, DAMAGE TO OR CORRUPTION OF DATA;
OR ANY INDIRECT OR CONSEQUENTIAL LOSS ORDAMAGE HOWSOEVER CAUSED INCLUDING
THE REPLACEMENT OF EQUIPMENT AND PROPERTY, ANYCOSTS OF RECOVERING,
PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED ORUSED WITH GETAC
PRODUCTS AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE
PRODUCT. THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY
CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS
AND/OROMISSIONS. GETAC DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO
REPAIR ANY PRODUCT UNDER THIS WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT
RISK TO OR LOSS OF THE PROGRAMS OR DATA.
Obtaining Warranty Service
Please access and review the online help resources at www.getac.com before requesting warranty service.
If the product is still not functioning properly after making use of these resources, please contact a Getac
representative at (949) 681-2950. A Getac representative will help determine whether your product
requires service and, if it does, will inform you how Getac will provide it. Getac will provide warranty
service on products that are tendered or presented for service during the warranty period, as permitted by
law. In accordance with applicable law, Getac may require that you furnish proof of purchase and/or
comply with registration requirements before receiving warranty service. You may be responsible for
shipping and handling charges to obtain service under this warranty. In any instance in which Getac
issues a Return Material Authorization Number (RMA #), Getac must receive the product(s) for repair prior
to the expiration of the warranty period in order for the repair(s) to be covered by the limited warranty
service. If your product is capable of storing data or software programs, you should make periodic backup
copies of the data and programs contained on the product’s hard drive or other storage media to protect
your data and as a precaution against possible operational failures. Before you deliver your product for
warranty service, it is your responsibility to keep a separate backup copy of the system software,
application software and data, and disable any security passwords. You will be responsible for reinstalling
all such software, data and passwords. Getac and its authorized service providers are not liable for any
damage to or loss of any programs, data or other information stored on any media, or other non-Getac
product or part not covered by this warranty. Recovery and reinstallation of system and application
software and user data are not covered under this limited warranty.
V1M01Y10
Getac Five (5) Year Bumper-to-Bumper Warranty
Getacʼs warranty obligations for this hardware product are limited to the terms set forth below:
Getac, Inc. warrants this Getac-branded rugged computer against defects in materials and workmanship
under normal use and damage that occurs due to accidental acts and exposure to environmental
conditions for a period of FIVE (5) YEARS from the date of purchase by the original end-user purchaser
(“Warranty Period”). This warranty only applies to products sold by Getac or its Authorized Distributors or
Dealers and only where the products are used and serviced within North America or its Authorized Service
Providers’ territories. Warranty coverage only applies to service carried out by a Getac Authorized Service
Provider.
If a hardware defect arises and a valid claim is received within the Warranty Period, at its option and to the
extent permitted by law, Getac will either repair the defect at no charge, using new or refurbished
replacement parts, or exchange the product with a product that is new or which has been manufactured
from new or serviceable used parts and is at least functionally equivalent to the original product. A
replacement product or part, including a user installable part that has been installed in accordance with
instructions provided by Getac, assumes the remaining warranty of the original product or ninety (90) days
from the date of replacement or repair, whichever provides longer coverage for you. When a product or
part is exchanged, any replacement product becomes your property and the replaced item becomes
Getacʼs property. Parts provided by Getac in fulfillment of its warranty obligation must be used in products
for which warranty service is claimed.
Exclusions and Limitations
This Limited Warranty applies only to Getac-branded hardware products manufactured by or for Getac
that can be identified by the “Getac” trademark, trade name, or logo affixed to them. The Limited Warranty
does not apply to any non-Getac hardware products, co-branded hardware products (whether or not
displaying a “powered by Getac” trademark, trade name, or logo affixed to them) or any software, even if
packaged or sold with Getac hardware. Manufacturers, suppliers, or publishers, other than Getac, may
provide their own warranties to the end user purchaser, but Getac, in so far as permitted by law, provides
their products “as is”.
Software distributed by Getac with or without the Getac brand name (including, but not limited to system
software) is not covered under this Limited Warranty. Refer to the licensing agreement accompanying the
software for details of your rights with respect to its use. Getac does not warrant that the operation of the
product will be uninterrupted or error-free. Getac is not responsible for damage arising from failure to
follow instructions relating to the product’s use.
Batteries supplied with the product are covered under the warranty for one (1) year from date of purchase.
A battery furnished under the warranty is covered for the remaining period of the one year warranty on
the original battery or ninety (90) days from the date of replacement or repair, whichever provides longer
coverage for you.
The LCD, touchscreen, hard drive/SSD, motherboard, and keyboard are limited to one repair/replacement
per part component per 12 month period for damage that occurs due to accidental acts and exposure to
environmental conditions.
This warranty does not apply to:
(a) loss or theft;
(b) fire;
(c) submersion;
(d) acts of god;
(e) acts of war;
(f) virus-inflicted damage;
(g) improper use, intentional misuse or abuse;
(h) improper maintenance or modification by
anyone other than Getac or a Getac
Authorized Service Provider;
(i) a product or part that has been modified to
alter functionality or capability without the
written permission of Getac;
(j) a product on which any Getac serial number
has been removed or defaced;
(k) data recovery from hard drive failure;
(l) All consumable items; such as screen protection
films, logo badges, labels, cleaning cloths,
carry cases, manuals, cables, straps, belts,
holsters, tethers, stylus, digitizer pens, and harnesses and any other
options and accessories not listed above or
covered under a separate warranty.
(m) to cosmetic damage that does not affect the
functionality of the system, including but not
limited to scratches, dents and numerals,
letters, icons and symbols silkscreened onto
unit keycaps and numerals, letters, icons and
symbols silkscreened onto unit cabinet; or
(n) negligence
(o) operation of product outside the published environmental or electrical parameters
(p) use of supplies or parts not meeting Getac’s specifications
THIS PRODUCT IS NOT INTENDED FOR USE AS OR PART OF NUCLEAR EQUIPMENT/SYSTEMS,
AIRTRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS,
OR ANYOTHER SYSTEMS THAT REQUIRE FAIL-SAFE PERFORMANCE. GETAC WILL NOT BE
RESPONSIBLE FORANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT
OF THE FOREGOING USES. AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include class 2 Electronic
Flight Bag (EFB) Systems and Class 1EFB Systems when used during critical phases of flight (e.g.,
during take-off and landing) and/or mounted onto theaircraft. Class 1 EFB Systems and 2 EFB Systems
are defined by FAA: AC (Advisory Circular) 120-76A or JAA: JAATGL (Temporary Guidance Leaflets) No.
36.
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE
EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER
ORAL ORWRITTEN, STATUTORY, EXPRESS OR IMPLIED. AS PERMITTED BY APPLICABLE LAW,
GETACSPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES,
INCLUDING, WITHOUTLIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE ANDWARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF GETAC
CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES THEN TO THE EXTENT
PERMITTED BY LAW, ALL SUCHWARRANTIES SHALL BE LIMITED IN DURATION TO THE
DURATION OF THIS EXPRESS WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE AS
DETERMINED BY GETAC IN ITS SOLE DISCRETION. No Getac reseller, agent, or employee is
authorized to make any modification, extension, or addition to this warranty. If any term is held to be illegal
or unenforceable, the legality or enforceability of the remaining terms shall not be affected orimpaired.
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW, GETAC
IS NOTRESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL
THEORY, INCLUDING BUTNOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL
OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE
OF MONEY; LOSS OF ANTICIPATEDSAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY;
LOSS OF GOODWILL; LOSS OF REPUTATION;LOSS OF, DAMAGE TO OR CORRUPTION OF DATA;
OR ANY INDIRECT OR CONSEQUENTIAL LOSS ORDAMAGE HOWSOEVER CAUSED INCLUDING
THE REPLACEMENT OF EQUIPMENT AND PROPERTY, ANYCOSTS OF RECOVERING,
PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED ORUSED WITH GETAC
PRODUCTS AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE
PRODUCT. THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY
CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS
AND/OROMISSIONS. GETAC DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO
REPAIR ANY PRODUCT UNDER THIS WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT
RISK TO OR LOSS OF THE PROGRAMS OR DATA.
Obtaining Warranty Service
Please access and review the online help resources at www.getac.com before requesting warranty service.
If the product is still not functioning properly after making use of these resources, please contact a Getac
representative at (949) 681-2950. A Getac representative will help determine whether your product
requires service and, if it does, will inform you how Getac will provide it. Getac will provide warranty
service on products that are tendered or presented for service during the warranty period, as permitted by
law. In accordance with applicable law, Getac may require that you furnish proof of purchase and/or
comply with registration requirements before receiving warranty service. You may be responsible for
shipping and handling charges to obtain service under this warranty. In any instance in which Getac
issues a Return Material Authorization Number (RMA #), Getac must receive the product(s) for repair prior
to the expiration of the warranty period in order for the repair(s) to be covered by the limited warranty
service. If your product is capable of storing data or software programs, you should make periodic backup
copies of the data and programs contained on the product’s hard drive or other storage media to protect
your data and as a precaution against possible operational failures. Before you deliver your product for
warranty service, it is your responsibility to keep a separate backup copy of the system software,
application software and data, and disable any security passwords. You will be responsible for reinstalling
all such software, data and passwords. Getac and its authorized service providers are not liable for any
damage to or loss of any programs, data or other information stored on any media, or other non-Getac
product or part not covered by this warranty. Recovery and reinstallation of system and application
software and user data are not covered under this limited warranty.
V1M01Y10
Exhibit A – Getac Response
2
Getac Inc. (Original Equipment Manufacturer, OEM) Response to Exhibit A
A. Brief history and description of Supplier to include experience providing similar
products and services.
a. Getac offers rugged computing product lines of all sizes including rugged notebooks,
rugged tablets, rugged handheld for public sector, utility, manufacturing, transportation
& logistics, automotive maintenance and field-service customers. Currently Getac has over
37,000 devices valued at over $211.5M deployed in the state and local government
industry, including Police/Sheriff, Fire, EMS and various agencies and departments.
Integrated Solutions - Many of Getac’s products are used by first responders in Dispatch
and Record Management, eCitation and Patrol and Situational Awareness. They need
integrated vehicle solutions and Getac provides a wide range of rugged secure vehicle
solutions that seamlessly integrates front line emergency services personnel, to the
command-and-control center for cohesive operational decisions and intelligence. We
work closely with our partners to deliver a highly integrated eco-system. This includes
excellent hardware, mounting options, vehicle power integration, software and security
solutions, ensuring seamless compatibility with dedicated industry systems. We are also a
strategic Microsoft and Intel partner.
Excellent Total Cost of Ownership - Our fully rugged products come with an industry
leading bumper-to-bumper warranty including coverage for accidental damage and a
collect and return service aimed at reducing our customers internal overheads and costs.
This high level of standard service reduces the need for costly spares, provides a fast and
reliable turn-around time to get your device back in up and running in the minimal time
without additional through-life operational expenditures. Getac therefore delivers one of
the lowest TCO in your industry.
Secure Authentication - Our devices offer a robust suite of security features. To further
protect your data, we provide multiple authentication methods. These include fingerprint
readers, smartcards, RFID readers and facial recognition solutions. We also provide our
“Getac Secure” security software suite.
Industry Leading Services - Getac offers an industry-leading warranty (bumper-to-bumper)
on our products for a minimum of 3-years (semi-rugged product require service upgrade),
which includes accidental damage. With one of the lowest annual failure rates in the
computer industry, Getac computers are built-to-survive. If one does need repair, we want
to make it as convenient as possible. That's why Getac rugged computers are serviced by
FedEx Logistics - a fast, convenient and reliable service so you can quickly get back to doing
what you do best. For minor repairs, Getac’s Self-Maintainer Program lets customers opt
to have replacement parts shipped directly to them.
Exhibit A – Getac Response
3
For over 30 years, Getac has helped public-sector customers in government, health care,
and education achieve the highest possible levels of operational excellence and service
delivery. Getac has established industry best practices to the rugged industry and is
dedicated to bringing high quality rugged product to market. Getac will apply these same
principles to the Omnia contract for successful program execution.
B.
Total number and location of salespersons employed by Supplier.
Getac headquarters is located at 15495 Sand Canyon Drive Suite 350, Irvine CA 92618. Our
total North American employees 210 with 46 salespersons located throughout the US and
Canada.
Due to the customized nature of a rugged product order, Getac relies on our Getac
Regional Sales Managers in collaboration with a certified reseller to support the
purchasing on this contract. Interested buyers may contact the Getac Sales Manager
designated below or the Certified Reseller partner.
Below are a sample of current certified Getac resellers that may participate on this
contract. We reserve the right to add or delete resellers to satisfy the requirements of a
specific buyer.
Reseller
Location
Reseller
Location
Brite
Rochester, NY
*Mobile Rugged
Computers
Mesa, AZ
Exhibit A – Getac Response
4
Datasource
Mobility
Clarksville, TN
Ramco Rugged
Los
Angeles,
CA
PCN Strategies
Washington D.C.
RCN
Knoxville,
TN
*DuraTech
USA
Sacramento, CA
Midwest Public
Safety
Midwest
*SHI
North America
*USC Canterbury
Marlboro,
MD
*GST
Los Angeles, CA
*Preferred
Communications
Eastern
United
States
NWN
Boston, MA
Compar
Minneton
ka, MN
Barcodes
Chicago, IL
Code 3
Mesa, AZ
Island Tech
Services
Ronkonkoma, NY
Insight
North
America
Cas Severn
Laurel, MD
Howard
North
America
Glacier
Computing
Milford, CT
CDW
North
America
C.
Number and location of support centers (if applicable) and location of corporate office.
Getac headquarters is located at 15495 Sand Canyon Drive Suite 350, Irvine CA 92618
D.
Annual sales for the three previous fiscal years. a. Submit FEIN and Dunn & Bradstreet
report.
Fed EIN # 95-4547422 / DUNS – 928779305
2019 - $180M
2020 - $186M
2021 - $200M
E.
Describe any green or environmental initiatives or policies.
All Getac hardware is manufactured either by the factory in Kunshan, Jiangsu Province, PR
China and by plant 3 in Guishan District, Taoyuan City, Taiwan. All Getac manufacturing
locations maintain current ISO-14001 certification. Getac has obtained ISO 9001,
ISO14001, OHSAS 18001, and other quality system certifications, and obtained the
Exhibit A – Getac Response
5
IECQ/QC080000 Hazardous Substance Management System Quality Certification at the
Kunshan production base in China and is committed to environmental protection.
The operation of the Company’s various factories, depending on the industry and product
attributes, have passed the certification of the international standard management
system, including ISO 9001 quality certification system, ISO 14001 environmental
management system, OHSAS 18001 occupational safety management health system, and
QC080000 hazardous substances management system, IATF 16949:2016 (International
Automotive Industry Quality Certification), AS9100 (Aerospace Industry Quality
Certification), and other quality system certification. Additional information regarding our
ISO 14001 facilities may be found in
our
annual investors report at
https://en.Getacgroup.com/upload/investor_report_m_files/f60cc05f30616e5377dd423
71693d1fe.pdf.
Getac cares about the environment. We have implemented strict policies to ensure our
material parts, products, packing and manufacturing processes are environmentally
friendly. We are proud to partner with organizations around the globe to bring awareness
and help implement solutions to the environmental issues the world is facing. As a certified
green manufacturer Getac has been independently tested and received environmental
certifications including EPEAT®, RoHS Directive, REACH Regulation, and ENERGY STAR®.
We believe in, and actively pursue innovation that will continue to lessen the
environmental impact of electronics manufacturing to improve the quality of human life
and protect the planet.
Getac has set the Company's environmental policy with the goal of “Care for Environment,
Sustainable Recycling,” clearly set for cherishing the earth's resources, complying with
national environmental laws and regulations. Getac is committed to promoting green
production, fulfilling our responsibility to protect the earth, through standard operation
procedures; we include water resources management, energy management, wastewater,
waste, and air pollution prevention in our daily management.
All Getac's factories scrupulously abide by the environmental laws and regulations of the
plant locations, and all factories have obtained the environmental management system
certification of ISO14001 or the same level, and all plants have completed the new version
certification of ISO14001:2015 at the end of 2019.
In response to the trend of international environmental protection, such as the
requirements of product greening, toxic free, hazard free and environmentally friendly
design, packaging, and recyclability, the Company has developed "Regulations for Getac
Environmental Load Control" and "Getac Green Product Operating Procedures" and other
related operating procedures and regulations, to actively promote overall product
greening internally, and require all Getac suppliers to cooperate with the requirements of
Getac environmental control regulations, not only to meet the requirements specified in
the domestic and international environmental protection laws and regulations, so that the
products can be successfully marketed globally, but also with stricter demand of self-
expectation to meet the requirements of customers, while fulfilling the corporate
responsibility and emphasizing the importance of environmental protection.
Exhibit A – Getac Response
6
We are also making it easier for customers to reduce waste by designing easily recyclable
products and working with our Certified reseller partners to offer environmentally friendly
packaging services and solutions for large scale device deployments.
F. Describe any diversity programs or partners supplier does business with and how
Participating Agencies may use diverse partners through the Master Agreement. Indicate
how, if at all, pricing changes when using the diversity program. If there are any diversity
programs, provide a list of diversity alliances and a copy of their G. Indicate if supplier
holds any of the below certifications in any classified areas and certifications.
Supplier Diversity – Getac, Inc. has a long legacy of leadership in helping diverse suppliers
flourish. Since 1989, Getac has sought out and encouraged reseller diversity with
companies who have various diversity qualifications including women-owned, veteran
owed, minority, small business, and other identifiable diversity markers. A goal in 20221
is to establish a formal diversity program and set diversity goals for each of our tier reseller
partners and encourage inclusion and support diverse businesses in North America. Over
the past thirty years, we have spent more than $107 billion with diverse suppliers and
contributed to innumerable community initiatives.
Getac is committed to supporting a diverse coalition of value-added resellers, recognizing
that 35% of our highest performing partners (Platinum status) hold small business set-
aside statuses including: Service-Disabled Veteran Owned Small Business (SDVOSB),
Minority Owned Business (MBE), Woman Owned Small Business (WOSB), Historically
Under-Utilized Business Zone (HUBZone), and more. While the current diversity at the top
of our value- added reseller network is a strong start, Getac is committed to replicating
this success in each level of our 3-tier partner program. Only value-added resellers and
distributors approved by each participating state, will be listed, and supported.
One of the values of the OMNIA contract is that Getac partners with small, veteran-owned,
economically disadvantaged, minority and women-owned businesses to support the
contract through Getac’s Public Sector Reseller Program. Through this program, a
purchasing entity will have the ability not only to meet its specific participation for this
target group, but also to reinvest in the community. With a contract that gives states the
ability to hold a contract directly with the manufacturer while receiving the support of
local businesses, these businesses are provided an avenue to maintain their businesses
and expand operations, thereby creating additional jobs and tax revenue in their local
communities – providing even more economic value through the OMNIA contract.
Yes No
If yes, list certifying agency: ___________________________________
b. Small Business Enterprise (SBE) or Disadvantaged Business Enterprise
(DBE)
Yes No
If yes, list certifying agency: ___________________________________
Exhibit A – Getac Response
7
c. Historically Underutilized Business (HUB)
Yes No
If yes, list certifying agency: ___________________________________
d. Historically Underutilized Business Zone Enterprise (HUBZone)
Yes No
If yes, list certifying agency: ___________________________________
e. Other recognized diversity certificate holder
Yes No
If yes, list certifying agency: ____________________________________
H. List any relationships with subcontractors or affiliates intended to be used when
providing services and identify if subcontractors meet minority-owned standards. If any,
list which certifications subcontractors hold and certifying agency.
The following is a brief list and description of the Third-Party Products being offered as
part of this Master Agreement.
•
Getac Video Solutions (GVS) combines enterprise software with best-in-breed hardware
and comprehensive support to provide departments with a complete end-to-end
solution. GVS is solely focused on its video solution and the continuous evolution of that
solution.
GVS is capable of handling all law enforcement’s video evidence needs. Standard
elements of the system, including body-worn cameras, in-car video and Interview rooms
are easily deployable for departments of all sizes. All of these elements connect all in one
place, to GVS digital evidence management software. As a result, departments utilizing
GVS can manage all digital evidence using a single piece of software for ultimate
departmental efficiency with both cloud and self-hosted data storage options.
Body-Worn Camera Solution
Mapping & Analytics
Digital In-Car Video
Real-Time Command Center
Backend Digital Evidence Management
•
Gamber-Johnson is proudly “made in Wisconsin” and manufactures mounting
components and systems for laptop and tablet computers, surveillance cameras,
printers, keyboards and other devices — all meticulously designed to be rugged, reliable,
and responsive.
Partnering with Getac, Gamber-Johnson is a trusted name in the industry. With more
than 20 patents and counting, the company continues to evolve, creating numerous jobs
and meaningful opportunities for community stewardship.
Exhibit A – Getac Response
8
Cradles & Docking Stations
Vehicle Mounts
Dash Mounts
Peripheral Mounts
Motion Attachments
Keyboard Mounts
Printer Mounts
•
Havis manufactures mobile office solutions for members of public safety, utility and
public works, military and government, transportation industries and other mobile
professions. Havis expansive product line includes vehicle consoles, heavy duty mounts,
computer docking stations, idle reduction systems, power management solutions,
prisoner and K9 transports. Havis stays on the leading edge of automotive design
changes to design the most efficient and thoroughly tested solutions.
Havis docking stations for Getac's rugged notebooks and tablets improve mobile worker
productivity by providing a secure location for charging and connection to essential
peripherals, such as printers, keyboards, and barcode scanners. With these docking
solutions, fleet managers can seamlessly integrate their Getac notebook or tablet into
their workforce to enhance productivity without sacrificing quality, safety, or longevity.
•
Brother Mobile Solutions offers a wide range of mobile printing solutions to improve
performance and efficiency across multiple industries. Headquartered in Westminster,
CO, Brother Mobile Solutions, Inc. is a division of the $7 billion multinational Brother
Group of companies, perform a job safely while on the go and reduce dangerous
roadside time with fast, easy mobile printers and a wide variety of mounts and carry case
options Designed and engineered for the rigors of public safety field work and backed by
the Brother Assure Service Limited Warranty, our mobile printing solutions are tough,
fast, and reliable.
Full Page Mobile Printers
Rugged 1-4” Mobile Printers
● Lind Electronics is a company whose reputation is built on innovation, reliability and
durability. A leading provider of rugged mobile power solutions to the U.S. military,
public safety and warehousing industries, Lind products are gaining popularity in all
extreme environments where ruggedized mobile power solutions are the only solution.
Lind products boast a failure rate of .02% — the best in the industry.
AC/DC Adapters
AC/DC Combo Adapters
•
Airgain is a leading provider of advanced antenna technologies used to enable high
performance wireless networking across a broad range of devices and markets, including
consumer, enterprise, and automotive.
External and Internal Antennas
Modem-Antenna Combinations
Exhibit A – Getac Response
9
•
Cradlepoint is a Boise, Idaho, company with a mission of enabling customers to Connect
Beyond the limits of wired networks. We unlock the transformative power of today’s LTE
and 5G cellular networks to provide an agile, reliable, and pervasive Wireless WAN edge.
Cradlepoint has the most extensive portfolio of enterprise-class wireless routers and
adapters for every use case. From branch connectivity and continuity to mobile and in-
vehicle networks and connecting IoT devices, the endpoint solutions you need are all
right here — built and backed by Cradlepoint.
Enterprise Class Mobile wireless routers
•
InfoCase has been an industry leader in the design and manufacturing of cases,
harnesses, and other protective solutions for mobile devices since 1992. Their mission is
to help reduce damage of our customers’ mobile technology, while increasing the
efficiency of their use. They accomplish their mission by crafting innovative, solution-
oriented products that exceed the expectations of our clients.
Hand, Shoulder, and Ergonomic
Straps
Backpacks
Top Loading Cases
Harnesses & Handsfree
systems
•
Absolute® Software Corporation, the industry standard for persistent endpoint security
and management solutions for computers, laptops, tablets and smartphones is
partnered with Getac, a leading manufacturer of rugged computers to provide
Persistence® technology by Absolute to Getac’s global suite of rugged mobile solutions,
including its rugged notebooks and rugged tablets. Developed to fit specific vertical
needs with features and specifications tailored for in-the-field performance, Getac
customers have expanded access to superior level security and management features to
remotely track and manage deployed devices, on or off the corporate network.
•
NetMotion is a solution designed to meet rugged business needs, with flexibility at the
heart of our platform. Getac and NetMotion ensure deployments are seamless and
simple, regardless of how complex the environment is. With support for SaaS, cloud, on-
premise NetMotion can be configured and installed in whichever way best matches your
enterprise’s IT and security strategy.
NetMotion as a Service
On-Premise Support
Private Cloud
Hybrid Network Traffic Management
As technology evolves and additional third-party products are introduced, Getac may add additional
third- party products in compliance with OMNIA and Participating Addendums to enhance the overall
functionality and features of the Getac lineup of rugged devices.
Exhibit A – Getac Response
10
I. Describe how supplier differentiates itself from its competitors.
For over 30 years, in partnership with our Certified Value-Added
Resellers (VARs), Getac has worked collaboratively with Resellers
and End Users to identify, consult, develop, and deploy rugged
computing solutions across a wide range of sectors, such as public
safety, warehousing, transportation, manufacturing, utility,
telecom and military / defense.
Getac is tremendously proud of the impacts we have made in helping leverage technology to support the
changing role of mobile data terminals in public safety and emergency management. Our goal is to provide
solutions that enhance Fort Collins Police Department’s operations and reduce total cost of rugged mobile
data terminal ownership.
As a global leader in rugged mobile laptops and tablets, Getac has led innovation and technological
advances in rugged device manufacturing for over 30 years. Getac has over 250 full-time engineers
dedicated to finding solutions to real life problems.
Portability and Ergonomic Considerations - For handheld applications, device size and weight are
key. Getac engineers develop devices that consider ergonomics of full shift operation to reduce
stress on employees during use.
Equipped for Harsh Environments – Warehouse equipment must survive bumps and drops. The
Getac solution proposed is independently certified MIL-STD-810H, IP66 and MIL-STD-461G
standards. Our tablets are shock, drop, moisture and dust-resistant, and work in extreme
temperatures from -20F to 145F. With up to 1400 nits of brightness, Getac screens can be read
even in direct sunlight and with polarized sunglasses.
Hot-Swappable Battery Design – All Getac devices offered have hot-swappable technology that
allows simple and quick battery replacement in the field without powering the unit down.
Optional 4/5 Year Bumper to Bumper Warranty & Accidental Coverage – Our industry leading
warranty comes with full maintenance/repair coverage includes parts, labor, and shipping for
defects in materials & workmanship plus accidental damage.
Getac’s LumiBond 2.0 – Our proprietary display technology utilizes a clear resin to optically bond
the Tempered Glass, a capacitive touch sensor and LCD panel into a single panel that is both more
durable and improves readability.
The Getac Rugged Solution Proposed includes:
1) Rugged laptops and tablets that run critical software (Mobile CAD, Records Management
System, Dictation Software, web browser, etc.)
2) Device whose battery lasts for a reasonable amount of time for the conditions.
3) Device is ruggedized and able to use in hot and cold climates seen across North America.
4) Vehicle docks that are ergonomically friendly to the user along with plans to install it in
existing vehicles
Exhibit A – Getac Response
11
5) Dockable to connect to wireless routers in the vehicles which is typically done via an Ethernet
cable.
6) Dockable to power the device that is docked
J. Describe any present or past litigation, bankruptcy or reorganization involving supplier.
Case ID: Panasonic Holdings Corp. V. Getac Technology Corporation. Et Al (8:19cv1118)
1. Overview: The verdict pertains to a design patent infringement lawsuit filed by the Japanese company,
Panasonic Holdings Corporation, against Getac Technology Corporation and Getac Inc. on June 5, 2019, in
the United States District Court of the Central District of California.
2. History: Getac Technology Corporation filed five design patent applications for the K120 and UX10 with
the United States Patent and Trademark Office in 2018 and 2019. Panasonic then claimed that the K120
products sold by Getac Technology Corporation and Getac Inc. infringed four U.S. design patents that
Panasonic had obtained. Later, on October 23, 2019, Panasonic withdrew one patent infringement claim,
and on March 24, 2020, the UX10 rugged tablet was added as an infringing product to this case. The United
States Patent and Trademark Office granted Getac Technology Corporation the five design patents (U.S.
Patent#: D879771, D888714, D910007, D926760, D900825) in 2020 and 2021.
3. Patent details: The trial involved the bottom edge of Getac's K120 and UX10 rugged tablets (U.S.
Patent#: D756998) and the cradle of their keyboard docks (U.S. Patent#: D766232 & D785634) (together
referred to as the "Asserted Portion").
4. The verdict: The jury found that the "Asserted Portion" in question infringed three Panasonic design
patents. The United States District Court of the Central District of California ruled that the above
infringement was established.
5. It is projected that the temporary cease-of-sale will impact overall sales by approximately two-to-four
percentage points, based on 2021 revenue, with the little overall impact on the consolidated revenue of
Getac in 2022.
6.: During the pendency of any motions to set aside the verdict and any subsequent appeal, we want to
assure our customers that we anticipate a minimal interruption in our ability to supply these products,
and will have no issues maintaining, servicing, and supporting both current fleet of K120 and UX10 rugged
tablets and/or keyboard docks, as well as those that are on order now and in the foreseeable future.
K. Felony Conviction Notice: Indicate if the supplier a. is a publicly held corporation and this reporting
requirement is not applicable.
b. is not owned or operated by anyone who has been convicted of a felony; or
c. is owned or operated by and individual(s) who has been convicted of a felony and provide the names
and convictions.
There were no felony convictions associated with the Patent Infringement case.
L. Describe any debarment or suspension actions taken against supplier
Exhibit A – Getac Response
12
Getac is voluntarily & temporarily removing the K120 and UX10 from the sales catalogue until adequate
modification are made to the devices in question and approved by the Patent court. Projected return to
sales catalogue in Q1 2023.
3.2 Distribution, Logistics
A. Each offeror awarded an item under this solicitation may offer their complete product and service
offering/a balance of line. Describe the full line of products and services offered by supplier.
Include proof of such certification in the response:
Since 1989, Getac has been manufacturing rugged computers for some of the most demanding users in
the most mission critical environments. Getac is the sole manufacturer of proposed products. Additional
information
regarding
the
manufacturing
of
each
product
may
be
found
at
https://www.Getac.com/us/products/.
As one of the leading rugged computer original equipment manufacturers (OEMs), Getac offers extensive
100% designed and manufactured in-house rugged computing product lines including laptops, tablets
computers, accessories and peripherals. Getac is part of the MiTAC-Synnex Group, a multinational
business group established in 1945. Together we have more than US$40.0 billion of consolidated sales.
Getac has been a publicly listed company since 2002. We have over 12 manufacturing sites worldwide
and more than 8 subsidiaries spanning 3 continents.
Additional information regarding Getac’s manufacturing history and capability can be found at
https://www.Getac.com/us/about-us/.
Exhibit A – Getac Response
13
Exhibit A – Getac Response
14
Exhibit A – Getac Response
15
B. Describe how supplier proposes to distribute the products/service nationwide. Include any states
where products and services will not be offered under the Master Agreement, including U.S. Territories
and Outlying Areas.
Getac currently employs over 80 North American-based employees to support Sales, Service,
Financing/Billing, Product Solutions and Organizational Development for our non-federal governmental
customers. Getac also relies on our 3rd Party Providers, FedEx TechConnect, Paragon Bay, and On-Shore
telephone support team for additional customer service and maintenance of Getac devices and related
equipment. Getac also works with over 500 reseller agents supporting the participating states. Getac is
applying a leveraged program management and assignment team model to support this contract. By using
shared resources to respond to state and participating entity requirements, Getac can focus the efforts of
an integrated team of sales and service professionals in a coordinated way, sharing knowledge, expertise,
and resources. This approach eliminates the inefficiencies inherent in models that require costly
infrastructure and operate in isolation from core processes and key contacts within the larger
organization.
Exhibit A – Getac Response
16
C. Describe how Participating Agencies are ensured they will receive the Master Agreement pricing;
include all distribution channels such as direct ordering, retail or in-store locations, through distributors,
etc. Describe how Participating Agencies verify and audit pricing to ensure its compliance with the
Master Agreement.
Upon award, GETAC will have a master price file/catalog set up that include the guaranteed discounts
along with the scope of products allowed under the contract and thresholds tied to each part number as
approved by the OMNIA Master Agreement Administrator defined in the awarded Master Agreement.
Each time a participating state executes its PA, GETAC will either use the master price file or set up a new
price file/catalog. New price files/catalogs are set up when a participating state or entity excludes
products or has different thresholds, state specific standards or other requirements defined in its PA. The
Master price file/catalog is used when a participating state or entity does not have any changes to the
Master Agreement in its PA.
During each setup process, these price files are reviewed by contract and pricing operations personnel for
accuracy as part of GETAC’s contract compliance and pricing management business processes. These same
reviews and approvals occur each time a product is added, or a contract modification is received.
GETAC’s price file/catalog of products under each band is tied systematically to the baseline list price and
tied to the discounts that automatically pre-calculate the price file/catalog in accordance with the
discount that is reflected and flowed to the contract website and the Inside Sales Representatives’ quoting
tool. The GETAC system that houses the price list/catalogs were recently audited to ensure compliance,
and GETAC agrees to conduct random checks during the term of to ensure quotes provided are at the
discount off list price he contracts as required.
Getac will conduct a quarterly self-audit, which will sample a minimum of one tenth of one percent (.001)
of orders with a maximum of 100 audits per quarter conducted. For example: Up to 1,000 sales = 1 audit;
10,000 sales = 10 audits; Up to 100,000 sales = 100 audits. This will be a random sample of orders and
invoices and must include documentation of pricing. Summary findings will be reported to Lead State with
actions to correct documented findings.
End users that would like to self-audit at the time of the quote can go to the GETAC List Price that will be
published at the following link, as approved by the Master Agreement Administrator at
https://omnia.getac.us/.
End users typically make this request to the Inside Sales or Primary Account Representative. Inside Sales
Representatives can provide the contract and baseline price quotes for reference for end user auditing
purposes. Requests to the Primary Account Representative can be in the same format or in a spreadsheet
format like that shown below for current or past invoice/order audit requests, as done today.
GETAC audits purchase orders and corresponding invoices randomly on a quarterly basis under existing
contracts today and will continue this process under a new awarded contract. The website, quotes and
invoices generated through GETAC systems are based on the contract number tied to a specific price
file/catalog for pricing and systematically flows.
Exhibit A – Getac Response
17
GETAC agrees to conduct random checks during the term of the contract as required. Quotes
automatically reflect the discount off GETAC’s list price as required under the contract, and invoices will
reflect the lowest price at the time the product ships. If an order is received for GETAC-branded product
and a price decrease was generated prior to shipment, the procuring entity will receive the price decrease
reflected on the invoice, providing them additional savings.
Reporting mechanisms available such as Invoice Reports which will assist in Participating Entity’s or
Omnia’s ability to audit the Master Agreement through vendor supplied reporting tools.
Upon request to the Primary Account Representative/Master Agreement Manager, the Lead Organization
OMNIA Master Agreement Administrator, participating state or procuring entity can request additional
reporting such as open order, sales data on shipments, quote reports and invoice reports for auditing
purposes or simply to assist the state in its product purchase analysis.
The GETAC OMNIA Team Lead Contract Specialist will conduct quarterly sales data reports to ensure that
purchases are correctly booked and reflected under the correct Participating State PA. If human error is
discovered in entering the order, the Primary Account Representative, Manager(s), Director, and Order
Management compliance team are engaged to investigate and take the necessary steps to correct any
issue proactively. GETAC agrees to manage this process upon award of a new contract.
D. Identify all other companies that will be involved in processing, handling, or shipping the
products/service to the end user.
Getac will process, handle and/or ship all Getac branded products and services to the end user. All
third-party products will be sent from the third party to the end user.
E. Provide the number, size and location of Supplier’s distribution facilities, warehouses, and retail
network as applicable.
Getac will utilize 1) Distributors and 2) Value-Added Resellers to support an awarded Master Agreement.
Getac utilizes three distributors in North America to facilitate device procurement from the Getac (the
OEM):
1. SYNNEX brings the most relevant technology solutions to the IT and consumer electronics markets to
help our partners sustainably grow their business. We distribute more than 30,000 technology
products from more than 500 of the world’s leading and emerging manufacturers and provide
complete solutions to more than 20,000 resellers and retail customers in the U.S. and Canada. SYNNEX
is Getac’s longest running and largest sales volume distributor in North America.
2. HP Third Party Solutions (3PS) identified a lack of rugged IT products and partnered with Getac in 2013
to provide rugged devices to its customer base. The Getac/HP 3PS partnership adds to HP’s 3rd Party
portfolio a vast line of rugged mobile computing solutions for mission-critical and enterprise-based
mobile, field and in-vehicle deployments. HP3PS is the fastest growing Getac distributor in North
America.
3. Tessco, a leading value-added distributor of wireless communications products, has drawn on over
three decades of wireless infrastructure experience to assemble an unmatched array of solutions and
Exhibit A – Getac Response
18
the industry’s most complete lineup of technical and logistics services to help you meet any wireless
challenges.
To qualify as a value-added reseller, each perspective organization must complete a standard
application which includes a description of services offered, years in business, current business structure
with points of contact, proof of insurance, Federal EIN, and at least one referral from a current Getac
Regional Sales Manager or Sales Director. After review, an awarded partner will be classified as Silver,
Gold or Platinum based on application assessment, projected annual sales and outside sales force
capabilities. Below is a description of our 3-Tier Partner program.
Each Getac distributor and value-added reseller is required to register on Getac’s Partner Portal,
participate in an initial onboarding, and must remain current/compliant on both sales as well as technical
continuing education presentations. The competency of Getac’s value-added resellers is reviewed
annually to ensure our partners are well equipped to serve a diverse group of end users.
3.3 Marketing and Sales
A. Provide a detailed ninety-day plan beginning from award date of the Master Agreement describing the
strategy to immediately implement the Master Agreement as supplier’s primary go to market strategy for
Public Agencies to supplier’s teams nationwide, to include, but not limited to:
i. Executive leadership endorsement and sponsorship of the award as the public sector go-to-market
strategy within first 10 days
ii. Training and education of Supplier’s national sales force with participation from the Supplier’s executive
leadership, along with the OMNIA Partners team within first 90 days
Upon contract award for the new OMNIA Contract, Getac plans to promote the contract award through
internal and external communications as approved by the OMNIA Master Agreement Administrator. The
goal of marketing the OMNIA contract is not only to communicate the value proposition, benefits, and
Exhibit A – Getac Response
19
the OMNIA and Getac story, but also to emphasize Getac’s commitment and flexibility in delivering and
promoting OMNIA and/or State-specific standards and savings as appropriate and approved by the
OMNIA Master Agreement Administrator and the participating state.
To ensure effective marketing plan execution, the Getac OMNIA Primary Account Representative, with
the collaboration of the OMNIA Master Agreement Administrator and OMNIA designated participating
states, will develop a plan annually that will help in promoting contract awareness and value for the
contract. Getac looks forward to reviewing and discussing the proposed plan with OMNIA after award.
The Marketing plan will include several key features:
Press Release: Getac will collaborate with the designated OMNIA Master Agreement Administrator and
other designated OMNIA contacts to prepare and distribute a press release, after approval, announcing
the contract award to Getac. Once a press release is written and approved, and with permission from
OMNIA, Getac will manage all efforts with the media. The press release will be sent to all government
industry publications and released over the business wire for pickup by major media. Getac will also
leverage the announcement over social media sites to include LinkedIn, Facebook, and Twitter. As
required under the contract, all marketing materials will be provided to OMNIA for review, modification
and approval prior to distribution. Communication will not be released without approval in writing from
the OMNIA Master Agreement Administrator.
Advertising: Getac will drive contract awareness and product/service promotions under the OMNIA
contract through Getac web banners onhttps://www.getac.com/us/ and our Platinum Tier Certified
Resellers promoting the Getac OMNIA contract value proposition and product/service promotions
through web banners provides an opportunity to reach a large audience of OMNIA procuring entities.
Web banners have a “call to action” inviting the reader to contact Getac OMNIA URL for pricing and
information. Getac will distribute periodic email newsletters and promotions to eligible procuring entities
throughout the contract term. These email promotions will provide the most current ongoing OMNIA
promotions. As required under the contract, all marketing materials will be provided to the OMNIA Master
Agreement Administrator for review, modification and approval prior to distribution. Communication will
not be released without approval in writing from the OMNIA Master Agreement Administrator.
Web Presence: The Getac OMNIA contract website that is in development with a potential landing page
named https://omnia.getac.us/ will offer customers extensive information on the OMNIA contract,
products, certified resellers, warranty, pricing and more. Getac will continue to make improvements
throughout the contract term to provide information to potential OMNIA procurement entities.
The website will provide a dropdown menu of the participating US states and guide the user to a state
specific OMNIA page to facilitate procurement efforts. Each state website will be personalized, as allowed
by OMNIA and as approved by the Participating State Procurement official, to meet the needs of that state
and maintain the approved format.
Marketing Events & Forums: Getac will participate in annual OMNIA marketing events annually and
attend other OMNIA events and the NIGP Annual Marketing event. The Getac Primary Account
Representative will attend this event along with the Contract Program Management team and potential
management team members. The Getac Primary Account Representative and other Program
Management team members will meet with participating states throughout the year to review
Exhibit A – Getac Response
20
participating state marketing plans and events, which may include management. Getac, in partnership
with our Platinum tiered certified resellers, may schedule seminars in local major cities to review the latest
IT trends and new Getac products with both local agencies and Getac authorized partners. Getac will work
with the OMNIA Master Agreement Administrator, designated OMNIA teams and/or participating states
to make them aware of these events or schedule additional seminar events or Webinars. Events will
provide important information to agencies on contracts specifics including product scope, ordering
information, PSP’s or State Specific Standards, and how to save more using this contract.
B. Provide a detailed ninety-day plan beginning from award date of the Master Agreement describing
the strategy to market the Master Agreement to current Participating Public Agencies, existing Public
Agency customers of Supplier, as well as to prospective Public Agencies nationwide immediately upon
award, to include, but not limited to:
i. Creation and distribution of a co-branded press release to trade publications
ii. Announcement, Master Agreement details and contact information published on the Supplier’s
website within first 90 days
iii. Design, publication and distribution of co-branded marketing materials within first 90 days
iv. Commitment to attendance and participation with OMNIA Partners at national (i.e. NIGP Annual
Forum, NPI Conference, etc.), regional (i.e. Regional NIGP Chapter Meetings, Regional Cooperative
Summits, etc.) and supplier-specific trade shows, conferences and meetings throughout the term of the
Master Agreement
v. Commitment to attend, exhibit and participate at the NIGP Annual Forum in an area reserved by
OMNIA Partners for partner suppliers. Booth space will be purchased and staffed by Supplier. In
addition, Supplier commits
vi. Design and publication of national and regional advertising in trade publications throughout the term
of the Master Agreement
vii. Ongoing marketing and promotion of the Master Agreement throughout its term (case studies,
collateral pieces, presentations, promotions, etc.)
viii. Dedicated OMNIA Partners internet web-based homepage on Supplier’s website with:
• OMNIA Partners standard logo;
• Copy of original Request for Proposal;
• Copy of Master Agreement and amendments between Principal Procurement Agency and Supplier;
• Summary of Products and pricing;
• Marketing Materials
• Electronic link to OMNIA Partners’ website including the online registration page;
• A dedicated toll-free number and email address for OMNIA Partners
Exhibit A – Getac Response
21
Getac is committed to creating and maintaining a website upon award that includes specific items relating
to the contract based on a OMNIA Master Agreement Administrator approved redirect URL name and
site. Getac agrees to provide a new format that meets all required features and several of the desired
features as shown below.
Getac agrees to post the following items on both the main Getac OMNIA portal and the states pages.
•
Designated Baseline Price List(s) (e.g., MSRP, List, or Education)
•
Product and Service Schedule (PSS)
•
Products Tab - Product specifications, pricing, and configuration aids for the major
product categories proposed that can be used to obtain a quote
•
Service/Warranty Tab - Service options and service agreements available on the
contract and service concerns (warranty and maintenance), problem reporting
•
Billing/PO Tracking Tab - Contact information for order placement and billing concerns
•
Signed Master Agreement
•
Sales representatives for participating entities as approved by the OMNIA Master
Agreement Administrator and participating state. The main page will have the ability
to contact a general sales representative and each state page will have the direct link
to the Regional Sales Manager assigned to a specific state’s OMNIA’s procurement
efforts.
•
Links to environmental certification, including but not limited to take-back/recycling
programs, EPEAT, Energy Star, etc.
•
State Specific URL - Each state site will host a link to view state specific contract
documents including but not limited to: Participating Addendums; Link to Band
Products; Additional documentation to provide information on Software, Third-Party
Products and Additional Services; How to Purchase instructions including a certified
reseller list and Getac Regional Sales Manager contact; and A state approved Product
Service Schedule; Additional information and URL links to Service Contacts, Options
and Agreements
•
The OMNIA site will be made available twenty-four (24) hours per day, seven (7) days
per week, except for regularly scheduled maintenance times. This site is a separate
site from Getac’s https://www.getac.com/us site and is created specifically for this
contract for access by eligible procuring entities as allowed and required under the
Master Agreement and state PA.
•
Upon approval of the website changes will follow the required process for approval
prior to modification. As instructed by the Master Agreement Administrator, each
state site will be set up in the same format unless otherwise approved by the
Administrator and participating state. Getac agrees to include additional information
as requested by the Agreement Administrator or participating state to provide easy
navigation and access for information required through the contract term.
C. Describe how Supplier will transition any existing Public Agency customers’ accounts to the Master
Agreement available nationally through OMNIA Partners. Include a list of current cooperative contracts
Exhibit A – Getac Response
22
(regional and national) Supplier holds and describe how the Master Agreement will be positioned
among the other cooperative agreements.
Getac currently does not hold any cooperative contracts. Our current cooperative contracts are utilized
through a certified reseller or distributor.
D. Acknowledge Supplier agrees to provide its logo(s) to OMNIA Partners and agrees to provide
permission for reproduction of such logo in marketing communications and promotions. Acknowledge
that use of OMNIA Partners logo will require permission for reproduction, as well.
Getac acknowledges and agrees to provide its logo and provide permission for reproduction of such logo
in marketing communications and promotions. We also acknowledge that the use of OMNIA partners logo
will require permission for reproduction.
E. Confirm Supplier will be proactive in direct sales of Supplier’s goods and services to Public Agencies
nationwide and the timely follow up to leads established by OMNIA Partners. All sales materials are to
use the OMNIA Partners logo. At a minimum, the Supplier’s sales initiatives should communicate:
i. Master Agreement was competitively solicited and publicly awarded by a Principal Procurement
Agency
ii. Best government pricing
iii. No cost to participate
iv. Non-exclusive
Getac acknowledges and agree to be proactive in direct sales of suppliers good as described in Section E.
and its subparts.
F. Confirm Supplier will train its national sales force on the Master Agreement. At a minimum, sales
training should include:
i. Key features of Master Agreement
ii. Working knowledge of the solicitation process
iii. Awareness of the range of Public Agencies that can utilize the Master Agreement through OMNIA
Partners
iv. Knowledge of benefits of the use of cooperative contracts
Upon award, the Primary Account Representative will conduct training on the overall Master Agreement
and specific requirements for teams supporting a participating state that may have requirements different
from the Master Agreement to include, but not limited to, product or service exclusions, thresholds,
contract numbers. This training will be conducted with the Inside Sales Teams and Regional Sales Directors
via on- site (COVID-permitted) or via webinar through pre-set training calls and staff calls.
As a normal business practice at Getac, all employees are required to take Standard Business Code of
Conduct training, and employees supporting Public Sector are mandated to complete the Code of Conduct
Exhibit A – Getac Response
23
& Compliance training website modules that may include testing to ensure an understanding of the laws
and requirements of a participating state.
Upon award, the Primary Account Representative will conduct training on the overall Master Agreement
and specific requirements for teams supporting a participating state that may have requirements different
from the Master Agreement to include, but not limited to, product or service exclusions, thresholds,
contract numbers. This training will be conducted with the Inside Sales Teams and the Field Account
Manager and other operational teams by phone or a webinar through pre-set training calls and staff calls.
Getac also provides virtual training modules that can be reviewed and approved by the OMNIA Master
Agreement Administrator once available that will be used for training the partners and used as a training
tool for the sales and operations teams. The goal is to have training modules that will also require the
person to complete a test. Any person taking this test at the end of the training module that misses any
specific item will be required to have additional training with the Primary Account Representative to re-
review the requirements so that person can re-take the module.
The Primary Account Representative is available daily to answer questions from employees, partners or
partner program managers. Getac encourages all team members to ask questions and will make every
reasonable effort to ensure that all employees and partners have training for compliance purposes
throughout the term of the contract.
G. Provide the name, title, email and phone number for the person(s), who will be responsible for:
i. Executive Support – Michael McMahon, President, Michael.mcmahon@getac.com, 949.681.2954
ii. Marketing – Marc Reese, Sr. Marketing Manager, marc.reese@getac.com, 949.681.2959
iii. Sales – Larry D’Onofrio, Director Public Sector Sales, larry.donofrio@getac.com, 949.379.4509
iv. Sales Support – Derek Suzuki, Director Professional Services, derek.suzuki@getac.com, 949.528.5419
v. Financial Reporting – Maria Gutierrez, Contract Administrator, maria.gutierrez@getac.com,
949.681.3126
vi. Accounts Payable – Sally Wu, Accounting Manager, sally.wu@getac.com, 949.681.3102
vii. Contracts – Tammy Tubbs, Contracts Manager, contract.administrator_us@getac.com, 949.217.8939
H. Describe in detail how Supplier’s national sales force is structured, including contact information for
the highest-level executive in charge of the sales team.
Due to the customized nature of a rugged product order, Getac relies on our Getac Regional Sales
Managers in collaboration with a certified reseller to support the purchasing on this contract. Interested
buyers may contact the Getac Sales Manager designated below or the Certified Reseller partner.
Exhibit A – Getac Response
24
Below are a sample of current certified Getac resellers that may participate on this contract. We reserve
the right to add or delete resellers to satisfy the requirements of a specific buyer.
Reseller
Location
Reseller
Location
Brite
Rochester, NY
*Mobile Rugged Computers
Mesa, AZ
Datasource Mobility
Clarksville, TN
Ramco Rugged
Los Angeles, CA
PCN Strategies
Washington D.C.
RCN
Knoxville, TN
*DuraTech USA
Sacramento, CA
Midwest Public Safety
Midwest
*SHI
North America
*USC Canterbury
Marlboro, MD
*GST
Los Angeles, CA
*Preferred Communications
Eastern United States
NWN
Boston, MA
Compar
Minnetonka, MN
Barcodes
Chicago, IL
Code 3
Mesa, AZ
Island Tech Services
Ronkonkoma, NY
Insight
North America
Cas Severn
Laurel, MD
Howard
North America
Glacier Computing
Milford, CT
CDW
North America
Exhibit A – Getac Response
25
Invoicing will be directed by each certified reseller so process may differ. See attached sample invoices
from our current resellers.
I. Explain in detail how the sales teams will work with the OMNIA Partners team to implement, grow and
service the national program.
As an OMNIA partner and second largest manufacturer of rugged laptops and tablets in the world, Getac
is prepared to utilize the OMNIA contract to grow sales throughout the US. Initial growth strategy includes
sales training for regional sales managers and certified resellers. Getac will also implement sales goals
with quarterly competitions with financial compensation bonus’ for placing OMNIA orders. After the first
year, we can establish growth percentage goals to ensure additional compensation for OMNIA utilization.
I. Explain in detail how Supplier will manage the overall national program throughout the term of the
Master Agreement, including ongoing coordination of marketing and sales efforts, timely new
Participating Public Agency account set-up, timely contract administration, etc.
The assigned Getac OMNIA Primary Account Representative/Master Agreement Manager’s role is to
address tactical and strategic issues directly with OMNIA, a participating state and/or procuring entity
covering an awarded and executed contract. Following is a summary of select roles assigned to support
OMNIA, participating states and procuring entities through a team, state by state, on an awarded and
executed contract.
Primary Account
Representative/Master
Agreement Manager &
Contract Program
The OMNIA Primary Account Representative/Master Agreement
Manager is the post- award management lead for implementation of the
contract vehicle and is the primary Getac interface with the assigned
Contract
Procurement
Officer(s).
The
Primary
Account
Representative/Master Agreement Manager manages the contract to
Exhibit A – Getac Response
26
Management team
ensure compliance with terms and conditions and acts as the escalation
point of contact.
Regional Sales Managers
(RSM)
There is a RSM for Public Sector assigned by North American
geographical territories. Each RSM may have multiple states assigned
to specifically support State and Local Government, K-12 and Higher
Education or named accounts, providing more of a focus on the
product and market. This individual is the primary point of contact for
procuring entities. The RSM works closely with the Inside Sales
Representative and the procuring entities covering special pricing
requests, availability of new product, and roadmaps. The RSM engages
Corporate resources as a “Customer Advocate.”
Inside Sales Representatives
(ISR)
The ISR is a member of the sales team and serves as the point of
contact for quotes and product information when the RSM is
unavailable. The ISR assists the account with questions or product
information and solutions needs. The ISR also handles problem
resolution, demonstration equipment requests, and product
availability and delivery questions.
Order Management and
Customer Services
Representative
There are two roles in Order Management: Order Entry and Customer
Service. The Customer Service Representative (CSR) is the initial point
of contact for post-sales issues (order status, delivery, billing, product
return and replacement, product transitions, warranty issues). The CSR
is the primary contact for internal Getac departments that are involved
in processing orders. The CSR oversees fulfillment activities from order
entry and acceptance to invoicing and delivery.
Solution Architects (SA)
The SA assists the RSM and procuring entity on a consultative basis for
project and technology planning. In addition, the SA acts as an
escalation point for technical issues and trends.
Director, Public Sector
The Director is responsible for the RSMs assigned to the Public Sector
and is an escalation point of contact. The Primary Account
Representative works closely with management on escalations and
quality improvement processes to ensure customer satisfaction and
contract compliance.
Director, Channel
Partner/Management
Director of Channel works closely with the Primary Account
Representative/Master Agreement Manager on program
improvements, partner bulletins, escalations, and training to ensure
compliance for approved reseller agents and subcontractors.
Exhibit A – Getac Response
27
Technical Support
Available 24 hours per day, 365 days per year. (*COVID-19 Help Desk
Hours 21 Hrs per day, 365 Days per year)
Certified Reseller
Partners
Certified Reseller Agents are local specialists who can provide agencies
with expert advice, guidance to customize solutions for specific
technology needs, pre- and post-sales support, and customer service
support. Agents work closely with Getac team members to ensure the
highest level of customer satisfaction.
Getac sees the entire OMNIA Project Management team as a dynamic entity flexible to meet the special
demands of the OMNIA contract, including each participating state. Getac understands that an
experienced team is critical to the overall success of this program, Getac has assigned its most experienced
teammates to cover each participating state’s specific needs and deliverables. The Primary Account
Representative/Master Agreement Manager will work with assigned Getac staff to effectively manage
and drive the contract deliverables for each participating state.
J. State the amount of Supplier’s Public Agency sales for the previous fiscal year. Provide a list of
Supplier’s top 10 Public Agency customers, the total purchases for each for the previous fiscal year along
with a key contact for each.
1. LOUISVILLE METRO POLICE DEPT KY Total Revenue: $1,529,210, Conrad Lanham,
conrad.lanham@louisvilleky.gov, (502) 574-4623
2. CA DEPT OF TRANSPORTATION (CA DOT) (CALTRANS) Total Revenue: $6,132,488, AJ Hyer
aaron.hyer@dot.ca.gov, (530) 565-0209
3. STANISLAUS COUNTY FIRE DEPT CA Total Revenue: $494,979, Chad Homme, Communications
Coordinator, hommec@stanoes.com, (209) 652-4994
4. LAS VEGAS METRO POLICE DEPT NV Total Revenue: $6,304,740, Ellen Nisenbaum
e1850609n@lvpd.com, (702) 828-4560
5. SAN JOSE POLICE DEPT CA Total Revenue: $3,572,676, Huan Nguyen
huan.nguyen@sanjoseca.gov, (408) 896-8100
6. FLORIDA FISH & WILDLIFE COMMISSION FL (FWC) Total Revenue: $8,343,926, Mursch Ted,
theodore.mursch@myfwc.com, (850) 582-375
7. ORLANDO POLICE DEPT FL Total Closed Revenue: $7,310,932, Justin Clark, City IT Department
Computer Support Specialist, justin.clark@orlando.gov, (407) 246-3056
8. CAL FIRE - RIVERSIDE COUNTY Total Closed Revenue: $2,428,017, Nguyen Mihn,
minh.nguyen@fire.ca.gov, (707) 889-4278
9. US DEPARTMENT OF HOMELAND SECURITY (DHS) Total Revenue: $196,958, Wheeler William,
william.e.wheeler@ice.dhs.gov, (310) 628-2073
10. SAN BERNARDINO COUNTY SHERIFFS OFFICE CA Total Revenue: $4,966,789, Villarreal Edgar,
evillarreal@sbsd.org, (909) 659-6701
Exhibit A – Getac Response
28
K. Describe Supplier’s information systems capabilities and limitations regarding order management
through receipt of payment, including description of multiple platforms that may be used for any of
these functions.
There are two roles in Order Management: Order Entry and Customer Service. The Customer Service
Representative (CSR) is the initial point of contact for post-sales issues (order status, delivery, billing,
product return and replacement, product transitions, warranty issues). The CSR is the primary contact for
internal Getac departments that are involved in processing orders. The CSR oversees fulfillment activities
from order entry and acceptance to invoicing and delivery.
The value-added reseller partners supporting this contract have specific focuses on State and Local
Government entities. These partners are aligned with the Getac Public Sector team and receive additional
support from Getac’s Field Sales organization. This alignment ensures partners have the proper support
and competence to master the requirements set forth by the partnering government end users. The
appointed resellers include large national organizations as well as local partners who often provide
additional services around product deployment and implementation of Getac devices. These value- added
resellers will work directly with the State and Local Government entities to provide both pre- and post-
sales support, quotes, as well as installation and implementation services. Getac’s value-added resellers
will be the primary points of contact for acceptance of orders, invoicing, and payment.
These value-added resellers will source all Getac solutions and services through Getac’s appointed
distribution partners, who have a direct purchasing relationship with Getac, the manufacturer. Upon
receiving a fully executed purchase order from the government end user, the value-added reseller will
issue purchase order to one of the appointed distributor partners. The purchase order to distribution will
include a copy of the end customer’s purchase order for the purpose of tracking and reporting as indicated
below.
L. Provide the Contract Sales (as defined in Section 12 of the OMNIA Partners Administration
Agreement) that Supplier will guarantee each year under the Master Agreement for the initial three
years of the Master Agreement (“Guaranteed Contract Sales”).
In response to Question #5. Q&R Response, a guaranteed contract sales is not required for this effort.
M. Even though it is anticipated many Public Agencies will be able to utilize the Master Agreement
without further formal solicitation, there may be circumstances where Public Agencies will issue their
own solicitations. The following options are available when responding to a solicitation for Products
covered under the Master Agreement.
i. Respond with Master Agreement pricing (Contract Sales reported to OMNIA Partners).
ii. If competitive conditions require pricing lower than the standard Master Agreement not-to-exceed
pricing, Supplier may respond with lower pricing through the Master Agreement. If Supplier is awarded
the contract, the sales are reported as Contract Sales to OMNIA Partners under the Master Agreement.
iii. Respond with pricing higher than Master Agreement only in the unlikely event that the Public Agency
refuses to utilize Master Agreement (Contract Sales are not reported to OMNIA Partners).
iv. If alternative or multiple proposals are permitted, respond with pricing higher than Master
Agreement, and include Master Agreement as the alternate or additional proposal.
Exhibit A – Getac Response
29
Detail Supplier’s strategies under these options when responding to a solicitation.
The OMNIA contract is a not to exceed price and competitive procurements often result in a lower total
price than the OMNIA contracted price. Getac is prepared to respond with MA pricing and competitive
NTE pricing. If an agency refuses to use the MA, Getac may respond with a higher price.
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Exhibit F
Federal Funds Certifications
FEDERAL CERTIFICATIONS
ADDENDUM FOR AGREEMENT FUNDED BY U.S. FEDERAL GRANT
TO WHOM IT MAY CONCERN:
Participating Agencies may elect to use federal funds to purchase under the Master Agreement. This form should be
completed and returned.
DEFINITIONS
Contract means a legal instrument by which a non–Federal entity purchases property or services needed to carry out the project
or program under a Federal award. The term as used in this part does not include a legal instrument, even if the non–Federal
entity considers it a contract, when the substance of the transaction meets the definition of a Federal award or subaward
Contractor means an entity that receives a contract as defined in Contract.
Cooperative agreement means a legal instrument of financial assistance between a Federal awarding agency or pass-through
entity and a non–Federal entity that, consistent with 31 U.S.C. 6302–6305:
(a) Is used to enter into a relationship the principal purpose of which is to transfer anything of value from the Federal
awarding agency or pass-through entity to the non–Federal entity to carry out a public purpose authorized by a law of
the United States (see 31 U.S.C. 6101(3)); and not to acquire property or services for the Federal government or
pass-through entity's direct benefit or use;
(b) Is distinguished from a grant in that it provides for substantial involvement between the Federal awarding agency
or pass-through entity and the non–Federal entity in carrying out the activity contemplated by the Federal award.
(c) The term does not include:
(1) A cooperative research and development agreement as defined in 15 U.S.C. 3710a; or
(2) An agreement that provides only:
(i) Direct United States Government cash assistance to an individual;
(ii) A subsidy;
(iii) A loan;
(iv) A loan guarantee; or
(v) Insurance.
Federal awarding agency means the Federal agency that provides a Federal award directly to a non–Federal entity
Federal award has the meaning, depending on the context, in either paragraph (a) or (b) of this section:
(a)(1) The Federal financial assistance that a non–Federal entity receives directly from a Federal awarding agency or
indirectly from a pass-through entity, as described in § 200.101 Applicability; or
(2) The cost-reimbursement contract under the Federal Acquisition Regulations that a non–Federal entity
receives directly from a Federal awarding agency or indirectly from a pass-through entity, as described in §
200.101 Applicability.
(b) The instrument setting forth the terms and conditions. The instrument is the grant agreement, cooperative
agreement, other agreement for assistance covered in paragraph (b) of § 200.40 Federal financial assistance, or the
cost-reimbursement contract awarded under the Federal Acquisition Regulations.
(c) Federal award does not include other contracts that a Federal agency uses to buy goods or services from a
contractor or a contract to operate Federal government owned, contractor operated facilities (GOCOs).
(d) See also definitions of Federal financial assistance, grant agreement, and cooperative agreement.
Non–Federal entity means a state, local government, Indian tribe, institution of higher education (IHE), or nonprofit organization
that carries out a Federal award as a recipient or subrecipient.
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Nonprofit organization means any corporation, trust, association, cooperative, or other organization, not including IHEs, that:
(a) Is operated primarily for scientific, educational, service, charitable, or similar purposes in the public interest;
(b) Is not organized primarily for profit; and
(c) Uses net proceeds to maintain, improve, or expand the operations of the organization.
Obligations means, when used in connection with a non–Federal entity's utilization of funds under a Federal award, orders
placed for property and services, contracts and subawards made, and similar transactions during a given period that require
payment by the non–Federal entity during the same or a future period.
Pass-through entity means a non–Federal entity that provides a subaward to a subrecipient to carry out part of a Federal
program.
Recipient means a non–Federal entity that receives a Federal award directly from a Federal awarding agency to carry out an
activity under a Federal program. The term recipient does not include subrecipients.
Simplified acquisition threshold means the dollar amount below which a non–Federal entity may purchase property or
services using small purchase methods. Non–Federal entities adopt small purchase procedures in order to expedite the
purchase of items costing less than the simplified acquisition threshold. The simplified acquisition threshold is set by the Federal
Acquisition Regulation at 48 CFR Subpart 2.1 (Definitions) and in accordance with 41 U.S.C. 1908. As of the publication of this
part, the simplified acquisition threshold is $250,000, but this threshold is periodically adjusted for inflation. (Also see definition
of § 200.67 Micro-purchase.)
Subaward means an award provided by a pass-through entity to a subrecipient for the subrecipient to carry out part of a Federal
award received by the pass-through entity. It does not include payments to a contractor or payments to an individual that is a
beneficiary of a Federal program. A subaward may be provided through any form of legal agreement, including an agreement
that the pass-through entity considers a contract.
Subrecipient means a non–Federal entity that receives a subaward from a pass-through entity to carry out part of a Federal
program; but does not include an individual that is a beneficiary of such program. A subrecipient may also be a recipient of other
Federal awards directly from a Federal awarding agency.
Termination means the ending of a Federal award, in whole or in part at any time prior to the planned end of period of
performance.
The following provisions may be required and apply when Participating Agency expends federal funds for any purchase resulting
from this procurement process. Per FAR 52.204-24 and FAR 52.204-25, solicitations and resultant contracts shall contain the
following provisions.
52.204-24 Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment (Oct
2020)
The Offeror shall not complete the representation at paragraph (d)(1) of this provision if the Offeror has represented that it "does
not provide covered telecommunications equipment or services as a part of its offered products or services to the Government in
the performance of any contract, subcontract, or other contractual instrument" in paragraph (c)(1) in the provision at 52.204-26,
Covered Telecommunications Equipment or Services—Representation, or in paragraph (v)(2)(i) of the provision at 52.212-3,
Offeror Representations and Certifications-Commercial Items. The Offeror shall not complete the representation in paragraph
(d)(2) of this provision if the Offeror has represented that it "does not use covered telecommunications equipment or services, or
any equipment, system, or service that uses covered telecommunications equipment or services" in paragraph (c)(2) of the
provision at 52.204-26, or in paragraph (v)(2)(ii) of the provision at 52.212-3.
(a) Definitions. As used in this provision—
Backhaul, covered telecommunications equipment or services, critical technology, interconnection arrangements,
reasonable inquiry, roaming, and substantial or essential component have the meanings provided in the clause 52.204-25,
Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment.
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(b) Prohibition.
(1) Section 889(a)(1)(A) of the John S. McCain National Defense Authorization Act for Fiscal Year 2019 (Pub. L. 115-232)
prohibits the head of an executive agency on or after August 13, 2019, from procuring or obtaining, or extending or renewing a
contract to procure or obtain, any equipment, system, or service that uses covered telecommunications equipment or services as
a substantial or essential component of any system, or as critical technology as part of any system. Nothing in the prohibition shall
be construed to—
(i) Prohibit the head of an executive agency from procuring with an entity to provide a service that connects to the
facilities of a third-party, such as backhaul, roaming, or interconnection arrangements; or
(ii) Cover telecommunications equipment that cannot route or redirect user data traffic or cannot permit visibility into
any user data or packets that such equipment transmits or otherwise handles.
(2) Section 889(a)(1)(B) of the John S. McCain National Defense Authorization Act for Fiscal Year 2019 (Pub. L. 115-
232) prohibits the head of an executive agency on or after August 13, 2020, from entering into a contract or extending or renewing
a contract with an entity that uses any equipment, system, or service that uses covered telecommunications equipment or services
as a substantial or essential component of any system, or as critical technology as part of any system. This prohibition applies to
the use of covered telecommunications equipment or services, regardless of whether that use is in performance of work under a
Federal contract. Nothing in the prohibition shall be construed to—
(i) Prohibit the head of an executive agency from procuring with an entity to provide a service that connects to the
facilities of a third-party, such as backhaul, roaming, or interconnection arrangements; or
(ii) Cover telecommunications equipment that cannot route or redirect user data traffic or cannot permit visibility into
any user data or packets that such equipment transmits or otherwise handles.
(c) Procedures. The Offeror shall review the list of excluded parties in the System for Award Management (SAM)
(https://www.sam.gov) for entities excluded from receiving federal awards for "covered telecommunications equipment or services".
(d) Representation. The Offeror represents that—
(1) It □ will, □ will not provide covered telecommunications equipment or services to the Government in the performance
of any contract, subcontract or other contractual instrument resulting from this solicitation. The Offeror shall provide the additional
disclosure information required at paragraph (e)(1) of this section if the Offeror responds "will" in paragraph (d)(1) of this section;
and
(2) After conducting a reasonable inquiry, for purposes of this representation, the Offeror represents that—
It □ does, □ does not use covered telecommunications equipment or services, or use any equipment, system, or service
that uses covered telecommunications equipment or services. The Offeror shall provide the additional disclosure information
required at paragraph (e)(2) of this section if the Offeror responds "does" in paragraph (d)(2) of this section.
(e) Disclosures.
(1) Disclosure for the representation in paragraph (d)(1) of this provision. If the Offeror has responded "will" in the representation
in paragraph (d)(1) of this provision, the Offeror shall provide the following information as part of the offer.
(i) For covered equipment—
(A) The entity that produced the covered telecommunications equipment (include entity name, unique entity
identifier, CAGE code, and whether the entity was the original equipment manufacturer (OEM) or a distributor, if known);
(B) A description of all covered telecommunications equipment offered (include brand; model number, such as
OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); and
(C) Explanation of the proposed use of covered telecommunications equipment and any factors relevant to
determining if such use would be permissible under the prohibition in paragraph (b)(1) of this provision.
(ii) For covered services—
(A) If the service is related to item maintenance: A description of all covered telecommunications services offered
(include on the item being maintained: Brand; model number, such as OEM number, manufacturer part number, or wholesaler
number; and item description, as applicable); or
(B) If not associated with maintenance, the Product Service Code (PSC) of the service being provided; and
explanation of the proposed use of covered telecommunications services and any factors relevant to determining if such use would
be permissible under the prohibition in paragraph (b)(1) of this provision.
(2) Disclosure for the representation in paragraph (d)(2) of this provision. If the Offeror has responded "does" in the
representation in paragraph (d)(2) of this provision, the Offeror shall provide the following information as part of the offer:
(i) For covered equipment—
(A) The entity that produced the covered telecommunications equipment (include entity name, unique entity
identifier, CAGE code, and whether the entity was the OEM or a distributor, if known);
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(B) A description of all covered telecommunications equipment offered (include brand; model number, such as
OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); and
(C) Explanation of the proposed use of covered telecommunications equipment and any factors relevant to
determining if such use would be permissible under the prohibition in paragraph (b)(2) of this provision.
(ii) For covered services—
(A) If the service is related to item maintenance: A description of all covered telecommunications services offered
(include on the item being maintained: Brand; model number, such as OEM number, manufacturer part number, or wholesaler
number; and item description, as applicable); or
(B) If not associated with maintenance, the PSC of the service being provided; and explanation of the proposed
use of covered telecommunications services and any factors relevant to determining if such use would be permissible under the
prohibition in paragraph (b)(2) of this provision.
52.204-25 Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment
(Aug 2020).
(a) Definitions. As used in this clause—
Backhaul means intermediate links between the core network, or backbone network, and the small subnetworks at the edge
of the network (e.g., connecting cell phones/towers to the core telephone network). Backhaul can be wireless (e.g., microwave) or
wired (e.g., fiber optic, coaxial cable, Ethernet).
Covered foreign country means The People’s Republic of China.
Covered telecommunications equipment or services means–
(1) Telecommunications equipment produced by Huawei Technologies Company or ZTE Corporation (or any subsidiary
or affiliate of such entities);
(2) For the purpose of public safety, security of Government facilities, physical security surveillance of critical
infrastructure, and other national security purposes, video surveillance and telecommunications equipment produced by Hytera
Communications Corporation, Hangzhou Hikvision Digital Technology Company, or Dahua Technology Company (or any
subsidiary or affiliate of such entities);
(3) Telecommunications or video surveillance services provided by such entities or using such equipment; or
(4) Telecommunications or video surveillance equipment or services produced or provided by an entity that the Secretary
of Defense, in consultation with the Director of National Intelligence or the Director of the Federal Bureau of Investigation,
reasonably believes to be an entity owned or controlled by, or otherwise connected to, the government of a covered foreign country.
Critical technology means–
(1) Defense articles or defense services included on the United States Munitions List set forth in the International Traffic
in Arms Regulations under subchapter M of chapter I of title 22, Code of Federal Regulations;
(2) Items included on the Commerce Control List set forth in Supplement No. 1 to part 774 of the Export Administration
Regulations under subchapter C of chapter VII of title 15, Code of Federal Regulations, and controlled-
(i) Pursuant to multilateral regimes, including for reasons relating to national security, chemical and biological
weapons proliferation, nuclear nonproliferation, or missile technology; or
(ii) For reasons relating to regional stability or surreptitious listening;
(3) Specially designed and prepared nuclear equipment, parts and components, materials, software, and technology
covered by part 810 of title 10, Code of Federal Regulations (relating to assistance to foreign atomic energy activities);
(4) Nuclear facilities, equipment, and material covered by part 110 of title 10, Code of Federal Regulations (relating to
export and import of nuclear equipment and material);
(5) Select agents and toxins covered by part 331 of title 7, Code of Federal Regulations, part 121 of title 9 of such Code,
or part 73 of title 42 of such Code; or
(6) Emerging and foundational technologies controlled pursuant to section 1758 of the Export Control Reform Act of
2018 (50 U.S.C. 4817).
Interconnection arrangements means arrangements governing the physical connection of two or more networks to allow
the use of another's network to hand off traffic where it is ultimately delivered (e.g., connection of a customer of telephone provider
A to a customer of telephone company B) or sharing data and other information resources.
Reasonable inquiry means an inquiry designed to uncover any information in the entity's possession about the identity of
the producer or provider of covered telecommunications equipment or services used by the entity that excludes the need to include
an internal or third-party audit.
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Roaming means cellular communications services (e.g., voice, video, data) received from a visited network when unable to
connect to the facilities of the home network either because signal coverage is too weak or because traffic is too high.
Substantial or essential component means any component necessary for the proper function or performance of a piece of
equipment, system, or service.
(b) Prohibition.
(1) Section 889(a)(1)(A) of the John S. McCain National Defense Authorization Act for Fiscal Year 2019 (Pub. L. 115-232)
prohibits the head of an executive agency on or after August 13, 2019, from procuring or obtaining, or extending or renewing a
contract to procure or obtain, any equipment, system, or service that uses covered telecommunications equipment or services as
a substantial or essential component of any system, or as critical technology as part of any system. The Contractor is prohibited
from providing to the Government any equipment, system, or service that uses covered telecommunications equipment or services
as a substantial or essential component of any system, or as critical technology as part of any system, unless an exception at
paragraph (c) of this clause applies or the covered telecommunication equipment or services are covered by a waiver described
in FAR 4.2104.
(2) Section 889(a)(1)(B) of the John S. McCain National Defense Authorization Act for Fiscal Year 2019 (Pub. L. 115-
232) prohibits the head of an executive agency on or after August 13, 2020, from entering into a contract, or extending or renewing
a contract, with an entity that uses any equipment, system, or service that uses covered telecommunications equipment or services
as a substantial or essential component of any system, or as critical technology as part of any system, unless an exception at
paragraph (c) of this clause applies or the covered telecommunication equipment or services are covered by a waiver described
in FAR 4.2104. This prohibition applies to the use of covered telecommunications equipment or services, regardless of whether
that use is in performance of work under a Federal contract.
(c) Exceptions. This clause does not prohibit contractors from providing—
(1) A service that connects to the facilities of a third-party, such as backhaul, roaming, or interconnection arrangements;
or
(2) Telecommunications equipment that cannot route or redirect user data traffic or permit visibility into any user data or
packets that such equipment transmits or otherwise handles.
(d) Reporting requirement.
(1) In the event the Contractor identifies covered telecommunications equipment or services used as a substantial or essential
component of any system, or as critical technology as part of any system, during contract performance, or the Contractor is notified
of such by a subcontractor at any tier or by any other source, the Contractor shall report the information in paragraph (d)(2) of this
clause to the Contracting Officer, unless elsewhere in this contract are established procedures for reporting the information; in the
case of the Department of Defense, the Contractor shall report to the website at https://dibnet.dod.mil. For indefinite delivery
contracts, the Contractor shall report to the Contracting Officer for the indefinite delivery contract and the Contracting Officer(s) for
any affected order or, in the case of the Department of Defense, identify both the indefinite delivery contract and any affected
orders in the report provided at https://dibnet.dod.mil.
(2) The Contractor shall report the following information pursuant to paragraph (d)(1) of this clause
(i) Within one business day from the date of such identification or notification: the contract number; the order
number(s), if applicable; supplier name; supplier unique entity identifier (if known); supplier Commercial and Government Entity
(CAGE) code (if known); brand; model number (original equipment manufacturer number, manufacturer part number, or wholesaler
number); item description; and any readily available information about mitigation actions undertaken or recommended.
(ii) Within 10 business days of submitting the information in paragraph (d)(2)(i) of this clause: any further available
information about mitigation actions undertaken or recommended. In addition, the Contractor shall describe the efforts it undertook
to prevent use or submission of covered telecommunications equipment or services, and any additional efforts that will be
incorporated to prevent future use or submission of covered telecommunications equipment or services.
(e) Subcontracts. The Contractor shall insert the substance of this clause, including this paragraph (e) and excluding
paragraph (b)(2), in all subcontracts and other contractual instruments, including subcontracts for the acquisition of commercial
items.
The following certifications and provisions may be required and apply when Participating Agency expends federal funds for any
purchase resulting from this procurement process. Pursuant to 2 C.F.R. § 200.326, all contracts, including small purchases,
awarded by the Participating Agency and the Participating Agency’s subcontractors shall contain the procurement provisions of
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Appendix II to Part 200, as applicable.
APPENDIX II TO 2 CFR PART 200
(A) Contracts for more than the simplified acquisition threshold currently set at $250,000, which is the inflation adjusted
amount determined by the Civilian Agency Acquisition Council and the Defense Acquisition Regulations Council
(Councils) as authorized by 41 U.S.C. 1908, must address administrative, contractual, or legal remedies in instances
where contractors violate or breach contract terms, and provide for such sanctions and penalties as appropriate.
Pursuant to Federal Rule (A) above, when a Participating Agency expends federal funds, the Participating Agency reserves all
rights and privileges under the applicable laws and regulations with respect to this procurement in the event of breach of contract
by either party.
Does offeror agree? YES
Initials of Authorized Representative of
offeror
(B) Termination for cause and for convenience by the grantee or subgrantee including the manner by which it will be
effected and the basis for settlement. (All contracts in excess of $10,000)
Pursuant to Federal Rule (B) above, when a Participating Agency expends federal funds, the Participating Agency reserves the
right to immediately terminate any agreement in excess of $10,000 resulting from this procurement process in the event of a
breach or default of the agreement by Offeror as detailed in the terms of the contract.
Does offeror agree? YES
Initials of Authorized Representative of
offeror
(C) Equal Employment Opportunity. Except as otherwise provided under 41 CFR Part 60, all contracts that meet the
definition of “federally assisted construction contract” in 41 CFR Part 60-1.3 must include the equal opportunity clause
provided under 41 CFR 60-1.4(b), in accordance with Executive Order 11246, “Equal Employment Opportunity” (30
CFR 12319, 12935, 3 CFR Part, 1964-1965 Comp., p. 339), as amended by Executive Order 11375, “Amending Executive
Order 11246 Relating to Equal Employment Opportunity,” and implementing regulations at 41 CFR part 60, “Office of
Federal Contract Compliance Programs, Equal Employment Opportunity, Department of Labor.”
Pursuant to Federal Rule (C) above, when a Participating Agency expends federal funds on any federally assisted construction
contract, the equal opportunity clause is incorporated by reference herein.
Does offeror agree to abide by the above? YES
Initials of Authorized Representative of offeror
(D) Davis-Bacon Act, as amended (40 U.S.C. 3141-3148). When required by Federal program legislation, all prime
construction contracts in excess of $2,000 awarded by non-Federal entities must include a provision for compliance
with the Davis-Bacon Act (40 U.S.C. 3141-3144, and 3146-3148) as supplemented by Department of Labor regulations
(29 CFR Part 5, “Labor Standards Provisions Applicable to Contracts Covering Federally Financed and Assisted
Construction”). In accordance with the statute, contractors must be required to pay wages to laborers and mechanics
at a rate not less than the prevailing wages specified in a wage determination made by the Secretary of Labor. In
addition, contractors must be required to pay wages not less than once a week. The non-Federal entity must place a
copy of the current prevailing wage determination issued by the Department of Labor in each solicitation. The decision
to award a contract or subcontract must be conditioned upon the acceptance of the wage determination. The non
- Federal entity must report all suspected or reported violations to the Federal awarding agency. The contracts must
also include a provision for compliance with the Copeland “Anti-Kickback” Act (40 U.S.C. 3145), as supplemented by
Department of Labor regulations (29 CFR Part 3, “Contractors and Subcontractors on Public Building or Public Work
Financed in Whole or in Part by Loans or Grants from the United States”). The Act provides that each contractor or
subrecipient must be prohibited from inducing, by any means, any person employed in the construction, completion, or
repair of public work, to give up any part of the compensation to which he or she is otherwise entitled. The non -Federal
entity must report all suspected or reported violations to the Federal awarding agency.
Pursuant to Federal Rule (D) above, when a Participating Agency expends federal funds during the term of an award for all
contracts and subgrants for construction or repair, offeror will be in compliance with all applicable Davis-Bacon Act provisions.
Does offeror agree? YES
Initials of Authorized Representative of offeror
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(E) Contract Work Hours and Safety Standards Act (40 U.S.C. 3701-3708). Where applicable, all contracts awarded by
the non-Federal entity in excess of $100,000 that involve the employment of mechanics or laborers must include a
provision for compliance with 40 U.S.C. 3702 and 3704, as supplemented by Department of Labor regulations (29 CFR
Part 5). Under 40 U.S.C. 3702 of the Act, each contractor must be required to compute the wages of every mechanic and
laborer on the basis of a standard work week of 40 hours. Work in excess of the standard work week is permissible
provided that the worker is compensated at a rate of not less than one and a half times the basic rate of pay for all
hours worked in excess of 40 hours in the work week. The requirements of 40 U.S.C. 3704 are applicable to construction
work and provide that no laborer or mechanic must be required to work in surroundings or under working conditions
which are unsanitary, hazardous or dangerous. These requirements do not apply to the purchases of supplies or
materials or articles ordinarily available on the open market, or contracts for transportation or transmission of
intelligence.
Pursuant to Federal Rule (E) above, when a Participating Agency expends federal funds, offeror certifies that offeror will be in
compliance with all applicable provisions of the Contract Work Hours and Safety Standards Act during the term of an award for
all contracts by Participating Agency resulting from this procurement process.
Does offeror agree? YES
Initials of Authorized Representative of offeror
(F) Rights to Inventions Made Under a Contract or Agreement. If the Federal award meets the definition of “funding
agreement” under 37 CFR §401.2 (a) and the recipient or subrecipient wishes to enter into a contract with a small
business firm or nonprofit organization regarding the substitution of parties, assignment or performance of
experimental, developmental, or research work under that “funding agreement,” the recipient or subrecipient must
comply with the requirements of 37 CFR Part 401, “Rights to Inventions Made by Nonprofit Organizations and Small
Business Firms Under Government Grants, Contracts and Cooperative Agreements,” and any implementing regulations
issued by the awarding agency.
Pursuant to Federal Rule (F) above, when federal funds are expended by Participating Agency, the offeror certifies that during
the term of an award for all contracts by Participating Agency resulting from this procurement process, the offeror agrees to
comply with all applicable requirements as referenced in Federal Rule (F) above.
Does offeror agree? YES
Initials of Authorized Representative of offeror
(G) Clean Air Act (42 U.S.C. 7401-7671q.) and the Federal Water Pollution Control Act (33 U.S.C. 1251-1387), as
amended—Contracts and subgrants of amounts in excess of $150,000 must contain a provision that requires the non -
Federal award to agree to comply with all applicable standards, orders or regulations issued pursuant to the Clean Air
Act (42 U.S.C. 7401-7671q) and the Federal Water Pollution Control Act as amended (33 U.S.C. 1251- 1387). Violations
must be reported to the Federal awarding agency and the Regional Office of the Environmental Protection Agency
(EPA)
Pursuant to Federal Rule (G) above, when federal funds are expended by Participating Agency, the offeror certifies that during
the term of an award for all contracts by Participating Agency member resulting from this procurement process, the offeror
agrees to comply with all applicable requirements as referenced in Federal Rule (G) above.
Does offeror agree? YES
Initials of Authorized Representative of offeror
(H) Debarment and Suspension (Executive Orders 12549 and 12689)—A contract award (see 2 CFR 180.220) must not be
made to parties listed on the government wide exclusions in the System for Award Management (SAM), in accordance
with the Executive Office of the President Office of Management and Budget (OMB) guidelines at 2 CFR 180 that
implement Executive Orders 12549 (3 CFR part 1986 Comp., p. 189) and 12689 (3 CFR part 1989 Comp., p. 235),
“Debarment and Suspension.” SAM Exclusions contains the names of parties debarred, suspended, or otherwise
excluded by agencies, as well as parties declared ineligible under statutory or regulatory authority other than Executive
Order 12549.
Pursuant to Federal Rule (H) above, when federal funds are expended by Participating Agency, the offeror certifies that during
the term of an award for all contracts by Participating Agency resulting from this procurement process, the offeror certifies that
neither it nor its principals is presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded
from participation by any federal department or agency. If at any time during the term of an award the offeror or its principals
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becomes debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from participation by any
federal department or agency, the offeror will notify the Participating Agency.
Does offeror agree? YES
Initials of Authorized Representative of offeror
(I) Byrd Anti-Lobbying Amendment (31 U.S.C. 1352)—Contractors that apply or bid for an award exceeding $100,000
must file the required certification. Each tier certifies to the tier above that it will not and has not used Federal
appropriated funds to pay any person or organization for influencing or attempting to influence an officer or employee
of any agency, a member of Congress, officer or employee of Congress, or an employee of a member of Congress in
connection with obtaining any Federal contract, grant or any other award covered by 31 U.S.C. 1352. Each tier must
also disclose any lobbying with non-Federal funds that takes place in connection with obtaining any Federal award.
Such disclosures are forwarded from tier to tier up to the non-Federal award.
Pursuant to Federal Rule (I) above, when federal funds are expended by Participating Agency, the offeror certifies that during
the term and after the awarded term of an award for all contracts by Participating Agency resulting from this procurement
process, the offeror certifies that it is in compliance with all applicable provisions of the Byrd Anti-Lobbying Amendment (31
U.S.C. 1352). The undersigned further certifies that:
(1) No Federal appropriated funds have been paid or will be paid for on behalf of the undersigned, to any person for influencing
or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of congress,
or an employee of a Member of Congress in connection with the awarding of a Federal contract, the making of a Federal grant,
the making of a Federal loan, the entering into a cooperative agreement, and the extension, continuation, renewal, amendment,
or modification of a Federal contract, grant, loan, or cooperative agreement.
(2) If any funds other than Federal appropriated funds have been paid or will be paid to any person for influencing or
attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of congress,
or an employee of a Member of Congress in connection with this Federal grant or cooperative agreement, the undersigned shall
complete and submit Standard Form-LLL, “Disclosure Form to Report Lobbying”, in accordance with its instructions.
(3) The undersigned shall require that the language of this certification be included in the award documents for all covered
sub-awards exceeding $100,000 in Federal funds at all appropriate tiers and that all subrecipients shall certify and disclose
accordingly.
Does offeror agree? YES
Initials of Authorized Representative of offeror
RECORD RETENTION REQUIREMENTS FOR CONTRACTS INVOLVING FEDERAL FUNDS
When federal funds are expended by Participating Agency for any contract resulting from this procurement process, offeror
certifies that it will comply with the record retention requirements detailed in 2 CFR § 200.333. The offeror further certifies that
offeror will retain all records as required by 2 CFR § 200.333 for a period of three years after grantees or subgrantees
submit final expenditure reports or quarterly or annual financial reports, as applicable, and all other pending matters are closed.
Does offeror agree? YES
Initials of Authorized Representative of offeror
CERTIFICATION OF COMPLIANCE WITH THE ENERGY POLICY AND CONSERVATION ACT
When Participating Agency expends federal funds for any contract resulting from this procurement process, offeror certifies that
it will comply with the mandatory standards and policies relating to energy efficiency which are contained in the state energy
conservation plan issued in compliance with the Energy Policy and Conservation Act (42 U.S.C. 6321 et seq.; 49 C.F.R. Part 18).
Does offeror agree? YES
Initials of Authorized Representative of offeror
CERTIFICATION OF COMPLIANCE WITH BUY AMERICA PROVISIONS
To the extent purchases are made with Federal Highway Administration, Federal Railroad Administration, or Federal Transit
Administration funds, offeror certifies that its products comply with all applicable provisions of the Buy America Act and
agrees to provide such certification or applicable waiver with respect to specific products to any Participating Agency upon
request. Purchases made in accordance with the Buy America Act must still follow the applicable procurement rules calling
for free and open competition.
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Does offeror agree? YES
Initials of Authorized Representative of offeror
CERTIFICATION OF ACCESS TO RECORDS – 2 C.F.R. § 200.336
Offeror agrees that the Inspector General of the Agency or any of their duly authorized representatives shall have access to any
documents, papers, or other records of offeror that are pertinent to offeror’s discharge of its obligations under the Contract for
the purpose of making audits, examinations, excerpts, and transcriptions. The right also includes timely and reasonable access
to offeror’s personnel for the purpose of interview and discussion relating to such documents.
Does offeror agree? YES
Initials of Authorized Representative of offeror
CERTIFICATION OF APPLICABILITY TO SUBCONTRACTORS
Offeror agrees that all contracts it awards pursuant to the Contract shall be bound by the foregoing terms and conditions.
Does offeror agree? YES
Initials of Authorized Representative of offeror
Offeror agrees to comply with all federal, state, and local laws, rules, regulations and ordinances, as applicable. It is
further acknowledged that offeror certifies compliance with all provisions, laws, acts, regulations, etc. as
specifically noted above.
Offeror’s Name:
____________________________________________________________________________________________
Address, City, State, and Zip Code:
_____________________________________________________________________________
Phone Number: __________________________________ Fax Number:
______________________________________
Printed Name and Title of Authorized Representative:
_____________________________________________________________________
Email Address:
____________________________________________________________________________________________
Signature of Authorized Representative: ____________________________________Date: _____________________________
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Getac, Inc.
15495 Sand Canyon Drive. Suite 350 Irvine CA 92618
949.217.8939
949.681.2999
Tammy Tubbs
tammy.tubbs@getac.com
30 June 2022
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FEMA SPECIAL CONDITIONS
Awarded Supplier(s) may need to respond to events and losses where products and services are needed
for the immediate and initial response to emergency situations such as, but not limited to, water damage,
fire damage, vandalism cleanup, biohazard cleanup, sewage decontamination, deodorization, and/or wind
damage during a disaster or emergency situation. By submitting a proposal, the Supplier is accepted these
FEMA Special Conditions required by the Federal Emergency Management Agency (FEMA).
“Contract” in the below pages under FEMA SPECIAL CONDITIONS is also referred to and defined as the
“Master Agreement”.
“Contractor” in the below pages under FEMA SPECIAL CONDITIONS is also referred to and defined as
“Supplier” or “Awarded Supplier”.
Conflicts of Interest
No employee, officer, or agent may participate in the selection, award, or administration of a contract
supported by a FEMA award if he or she has a real or apparent conflict of interest. Such a conflict would
arise when the employee, officer, or agent, any member of his or her immediate family, his or her partner,
or an organization which employs or is about to employ any of these parties, has a financial or other interest
in or a tangible personal benefit from a firm considered for award. 2 C.F.R. § 200.318(c)(1); See also
Standard Form 424D, ¶ 7; Standard Form 424B, ¶ 3. i. FEMA considers a “financial interest” to be the
potential for gain or loss to the employee, officer, or agent, any member of his or her immediate family, his
or her partner, or an organization which employs or is about to employ any of these parties as a result of
the particular procurement. The prohibited financial interest may arise from ownership of certain financial
instruments or investments such as stock, bonds, or real estate, or from a salary, indebtedness, job offer,
or similar interest that might be affected by the particular procurement. ii. FEMA considers an “apparent”
conflict of interest to exist where an actual conflict does not exist, but where a reasonable person with
knowledge of the relevant facts would question the impartiality of the employee, officer, or agent
participating in the procurement. c. Gifts. The officers, employees, and agents of the Participating Public
Agency nor the Participating Public Agency (“NFE”) must neither solicit nor accept gratuities, favors, or
anything of monetary value from contractors or parties to subcontracts. However, NFE’s may set standards
for situations in which the financial interest is de minimus, not substantial, or the gift is an unsolicited item
of nominal value. 2 C.F.R. § 200.318(c)(1). d. Violations. The NFE’s written standards of conduct must
provide for disciplinary actions to be applied for violations of such standards by officers, employees, or
agents of the NFE. 2 C.F.R. § 200.318(c)(1). For example, the penalty for a NFE’s employee may be
dismissal, and the penalty for a contractor might be the termination of the contract.
Contractor Integrity
A contractor must have a satisfactory record of integrity and business ethics. Contractors that are debarred
or suspended, as described in and subject to the debarment and suspension regulations implementing
Executive Order 12549, Debarment and Suspension (1986) and Executive Order 12689, Debarment and
Suspension (1989) at 2 C.F.R. Part 180 and the Department of Homeland Security’s regulations at 2 C.F.R.
Part 3000 (Non-procurement Debarment and Suspension), must be rejected and cannot receive contract
awards at any level.
Public Policy
A contractor must comply with the public policies of the Federal Government and state, local government,
or tribal government. This includes, among other things, past and current compliance with the:
a. Equal opportunity and nondiscrimination laws
b. Five affirmative steps described at 2 C.F.R. § 200.321(b) for all subcontracting under contracts supported
by FEMA financial assistance; and FEMA Procurement Guidance June 21, 2016 Page IV- 7
c. Applicable prevailing wage laws, regulations, and executive orders
Affirmative Steps
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For any subcontracting opportunities, Contractor must take the following Affirmative steps:
1. Placing qualified small and minority businesses and women's business enterprises on solicitation
lists;
2. Assuring that small and minority businesses, and women's business enterprises are solicited
whenever they are potential sources;
3. Dividing total requirements, when economically feasible, into smaller tasks or quantities to permit
maximum participation by small and minority businesses, and women's business enterprises;
4. Establishing delivery schedules, where the requirement permits, which encourage participation by
small and minority businesses, and women's business enterprises; and
5. Using the services and assistance, as appropriate, of such organizations as the Small Business
Administration and the Minority Business Development Agency of the Department of Commerce.
Prevailing Wage Requirements
When applicable, the awarded Contractor (s) and any and all subcontractor(s) agree to comply with all laws
regarding prevailing wage rates including the Davis-Bacon Act, applicable to this solicitation and/or
Participating Public Agencies. The Participating Public Agency shall notify the Contractor of the applicable
pricing/prevailing wage rates and must apply any local wage rates requested. The Contractor and any
subcontractor(s) shall comply with the prevailing wage rates set by the Participating Public Agency.
Federal Requirements
If products and services are issued in response to an emergency or disaster recovery the items below,
located in this FEMA Special Conditions section of the Federal Funds Certifications, are activated and
required when federal funding may be utilized.
2 C.F.R. § 200.326 and 2 C.F.R. Part 200, Appendix II, Required Contract Clauses
1.
REMEDIES
a.
Standard. Contracts for more than the simplified acquisition threshold, currently set at
$250,000, must address administrative, contractual, or legal remedies in instances where
contractors violate or breach contract terms, and provide for such sanctions and penalties
as appropriate. See 2 C.F.R. Part 200, Appendix II(A).
b.
Applicability. This requirement applies to all FEMA grant and cooperative agreement
programs.
2.
TERMINATION FOR CAUSE AND CONVENIENCE
a.
Standard. All contracts in excess of $10,000 must address termination for cause and for
convenience by the non-Federal entity, including the manner by which it will be effected
and the basis for settlement. See 2 C.F.R. Part 200, Appendix II(B).
b.
Applicability. This requirement applies to all FEMA grant and cooperative agreement
programs.
3.
EQUAL EMPLOYMENT OPPORTUNITY
When applicable:
a.
Standard. Except as otherwise provided under 41 C.F.R. Part 60, all contracts that meet
the definition of “federally assisted construction contract” in 41 C.F.R.
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§ 60-1.3 must include the equal opportunity clause provided under 41 C.F.R. § 60- 1.4(b),
in accordance with Executive Order 11246, Equal Employment Opportunity (30 Fed. Reg.
12319, 12935, 3 C.F.R. Part, 1964-1965 Comp., p.
339), as amended by Executive Order 11375, Amending Executive Order 11246 Relating
to Equal Employment Opportunity, and implementing regulations at 41
C.F.R. Part 60 (Office of Federal Contract Compliance Programs, Equal Employment
Opportunity, Department of Labor). See 2 C.F.R. Part 200, Appendix II(C).
b. Key Definitions.
i.
Federally Assisted Construction Contract. The regulation at 41 C.F.R. § 60-
1.3 defines a “federally assisted construction contract” as any agreement or
modification thereof between any applicant and a person for construction work which
is paid for in whole or in part with funds obtained from the Government or borrowed
on the credit of the Government pursuant to any Federal program involving a grant,
contract, loan, insurance, or guarantee, or undertaken pursuant to any Federal
program involving such grant, contract, loan, insurance, or guarantee, or any
application or modification thereof approved by the Government for a grant, contract,
loan, insurance, or guarantee under which the applicant itself participates in the
construction work.
ii.
Construction Work. The regulation at 41 C.F.R. § 60-1.3 defines “construction work”
as the construction, rehabilitation, alteration, conversion, extension, demolition or
repair of buildings, highways, or other changes or improvements to real property,
including facilities providing utility services. The term also includes the supervision,
inspection, and other onsite functions incidental to the actual construction.
c.
Applicability. This requirement applies to all FEMA grant and cooperative agreement
programs.
d. Required Language. The regulation at 41 C.F.R. Part 60-1.4(b) requires the insertion of
the following contract clause.
During the performance of this contract, the contractor agrees as follows:
(1) The contractor will not discriminate against any employee or applicant for
employment because of race, color, religion, sex, sexual orientation, gender identity, or
national origin. The contractor will take affirmative action to ensure that applicants are
employed, and that employees are treated during employment without regard to their
race, color, religion, sex, sexual orientation, gender identity, or national origin. Such
action shall include, but not be limited to the following:
Employment, upgrading, demotion, or transfer; recruitment or recruitment advertising;
layoff or termination; rates of pay or other forms of compensation; and selection for
training, including apprenticeship. The contractor agrees to post in conspicuous places,
available to employees and applicants for employment, notices to be provided setting
forth the provisions of this nondiscrimination clause.
(2) The contractor will, in all solicitations or advertisements for employees placed by or
on behalf of the contractor, state that all qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, sexual orientation, gender
identity, or national origin.
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(3) The contractor will not discharge or in any other manner discriminate against any
employee or applicant for employment because such employee or applicant has inquired
about, discussed, or disclosed the compensation of the employee or applicant or another
employee or applicant. This provision shall not apply to instances in which an employee
who has access to the compensation information of other employees or applicants as a
part of such employee's essential job functions discloses the compensation of such other
employees or applicants to individuals who do not otherwise have access to such
information, unless such disclosure is in response to a formal complaint or charge, in
furtherance of an investigation, proceeding, hearing, or action, including an investigation
conducted by the employer, or is consistent with the contractor's legal duty to furnish
information.
(4) The contractor will send to each labor union or representative of workers with which
he has a collective bargaining agreement or other contract or understanding, a notice to
be provided advising the said labor union or workers' representatives of the contractor's
commitments under this section and shall post copies of the notice in conspicuous
places available to employees and applicants for employment.
(5) The contractor will comply with all provisions of Executive Order 11246 of September
24, 1965, and of the rules, regulations, and relevant orders of the Secretary of Labor.
(6) The contractor will furnish all information and reports required by Executive Order
11246 of September 24, 1965, and by rules, regulations, and orders of the Secretary of
Labor, or pursuant thereto, and will permit access to his books, records, and accounts by
the administering agency and the Secretary of Labor for purposes of investigation to
ascertain compliance with such rules, regulations, and orders.
(7) In the event of the contractor's noncompliance with the nondiscrimination clauses of
this contract or with any of the said rules, regulations, or orders, this contract may be
canceled, terminated, or suspended in whole or in part and the contractor may be
declared ineligible for further Government contracts or federally assisted construction
contracts in accordance with procedures authorized in Executive Order 11246 of
September 24, 1965, and such other sanctions may be imposed and remedies invoked
as provided in Executive Order 11246 of September 24, 1965, or by rule, regulation, or
order of the Secretary of Labor, or as otherwise provided by law.
(8) The contractor will include the portion of the sentence immediately preceding
paragraph (1) and the provisions of paragraphs (1) through (8) in every subcontract or
purchase order unless exempted by rules, regulations, or orders of the Secretary of
Labor issued pursuant to section 204 of Executive Order 11246 of September 24, 1965,
so that such provisions will be binding upon each subcontractor or vendor. The
contractor will take such action with respect to any subcontract or purchase order as the
administering agency may direct as a means of enforcing such provisions, including
sanctions for noncompliance:
Provided, however, that in the event a contractor becomes involved in, or is threatened
with, litigation with a subcontractor or vendor as a result of such direction by the
administering agency, the contractor may request the United States to enter into such
litigation to protect the interests of the United States.
The applicant further agrees that it will be bound by the above equal opportunity clause
with respect to its own employment practices when it participates in federally assisted
construction work: Provided, That if the applicant so participating is a State or local
government, the above equal opportunity clause is not applicable to any agency,
instrumentality or subdivision of such government which does not participate in work on
or under the contract.
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The applicant agrees that it will assist and cooperate actively with the administering
agency and the Secretary of Labor in obtaining the compliance of contractors and
subcontractors with the equal opportunity clause and the rules, regulations, and relevant
orders of the Secretary of Labor, that it will furnish the administering agency and the
Secretary of Labor such information as they may require for the supervision of such
compliance, and that it will otherwise assist the administering agency in the discharge of
the agency's primary responsibility for securing compliance.
The applicant further agrees that it will refrain from entering into any contract or contract
modification subject to Executive Order 11246 of September 24, 1965, with a contractor
debarred from, or who has not demonstrated eligibility for, Government contracts and
federally assisted construction contracts pursuant to the Executive Order and will carry
out such sanctions and penalties for violation of the equal opportunity clause as may be
imposed upon contractors and subcontractors by the administering agency or the
Secretary of Labor pursuant to Part II, Subpart D of the Executive Order. In addition, the
applicant agrees that if it fails or refuses to comply with these undertakings, the
administering agency may take any or all of the following actions: Cancel, terminate, or
suspend in whole or in part this grant (contract, loan, insurance, guarantee); refrain from
extending any further assistance to the applicant under the program with respect to
which the failure or refund occurred until satisfactory assurance of future compliance has
been received from such applicant; and refer the case to the Department of Justice for
appropriate legal proceedings.
4.
DAVIS-BACON ACT
a.
Standard. All prime construction contracts in excess of $2,000 awarded by non- Federal
entities must include a provision for compliance with the Davis-Bacon Act (40 U.S.C. §§ 3141-
3144 and 3146-3148) as supplemented by Department of Labor regulations at 29 C.F.R. Part
5 (Labor Standards Provisions Applicable to Contracts Covering Federally Financed and
Assisted Construction). See 2 C.F.R. Part 200, Appendix II(D). In accordance with the statute,
contractors must be required to pay wages to laborers and mechanics at a rate not less than
the prevailing wages specified in a wage determination made by the Secretary of Labor. In
addition, contractors must be required to pay wages not less than once a week.
b. Applicability. The Davis-Bacon Act applies to the Emergency Management Preparedness
Grant Program, Homeland Security Grant Program, Nonprofit Security Grant Program, Tribal
Homeland Security Grant Program, Port Security Grant Program, and Transit Security Grant
Program.
c.
Requirements. If applicable, the non-federal entity must do the following:
i. The non-Federal entity must place a copy of the current prevailing wage
determination issued by the Department of Labor in each solicitation. The decision
to award a contract or subcontract must be conditioned upon the acceptance of
the wage determination. The non-Federal entity must report all suspected or
reported violations to the Federal awarding agency.
ii.
Additionally, pursuant 2 C.F.R. Part 200, Appendix II(D), contracts subject to the
Davis-Bacon Act, must also include a provision for compliance with the Copeland
“Anti-Kickback” Act (40 U.S.C. § 3145), as supplemented by Department of Labor
regulations at 29 C.F.R. Part 3 (Contractors and Subcontractors on Public
Building or Public Work Financed in Whole or in Part by Loans or Grants from the
United States). The Copeland Anti- Kickback Act provides that each contractor or
subrecipient must be prohibited from inducing, by any means, any person
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employed in the construction, completion, or repair of public work, to give up any
part of the compensation to which he or she is otherwise entitled. The non-
Federal entity must report all suspected or reported violations to FEMA.
iii.
Include a provision for compliance with the Davis-Bacon Act (40 U.S.C. 3141-
3144, and 3146-3148) as supplemented by Department of Labor regulations (29
CFR Part 5, “Labor Standards Provisions Applicable to Contracts Covering
Federally Financed and Assisted Construction”).
Suggested Language. The following provides a sample contract clause:
Compliance with the Davis-Bacon Act.
a.
All transactions regarding this contract shall be done in
compliance with the Davis-Bacon Act (40 U.S.C. 3141- 3144, and
3146-3148) and the requirements of 29 C.F.R. pt. 5 as may be
applicable. The contractor shall comply with 40 U.S.C. 3141-
3144, and 3146-3148 and the requirements of 29 C.F.R. pt. 5 as
applicable.
b. Contractors are required to pay wages to laborers and mechanics
at a rate not less than the prevailing wages specified in a wage
determination made by the Secretary of Labor.
c.
Additionally, contractors are required to pay wages not less than
once a week.
5.
COPELAND ANTI-KICKBACK ACT
a.
Standard. Recipient and subrecipient contracts must include a provision for compliance with
the Copeland “Anti-Kickback” Act (40 U.S.C. 3145), as supplemented by Department of Labor
regulations (29 CFR Part 3, “Contractors and Subcontractors on Public Building or Public
Work Financed in Whole or in Part by Loans or Grants from the United States”).
b. Applicability. This requirement applies to all contracts for construction or repair work above
$2,000 in situations where the Davis-Bacon Act also applies. It DOES NOT apply to the FEMA
Public Assistance Program.
c.
Requirements. If applicable, the non-federal entity must include a provision for compliance
with the Copeland “Anti-Kickback” Act (40 U.S.C. § 3145), as supplemented by Department
of Labor regulations at 29 C.F.R. Part 3 (Contractors and Subcontractors on Public Building
or Public Work Financed in Whole or in Part by Loans or Grants from the United States). Each
contractor or subrecipient must be prohibited from inducing, by any means, any person
employed in the construction, completion, or repair of public work, to give up any part of the
compensation to which he or she is otherwise entitled. The non-Federal entity must report all
suspected or reported violations to FEMA. Additionally, in accordance with the regulation,
each contractor and subcontractor must furnish each week a statement with respect to the
wages paid each of its employees engaged in work covered by the Copeland Anti-Kickback
Act and the Davis Bacon Act during the preceding weekly payroll period. The report shall be
delivered by the contractor or subcontractor, within seven days after the regular payment
date of the payroll period, to a representative of a Federal or State agency in charge at the
site of the building or work.
Sample Language. The following provides a sample contract clause:
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Compliance with the Copeland “Anti-Kickback” Act.
a.
Contractor. The contractor shall comply with 18 U.S.C. § 874, 40 U.S.C.
§ 3145, and the requirements of 29 C.F.R. pt. 3 as may be applicable,
which are incorporated by reference into this contract.
b. Subcontracts. The contractor or subcontractor shall insert in any
subcontracts the clause above and such other clauses as FEMA may
by appropriate instructions require, and also a clause requiring the
subcontractors to include these clauses in any lower tier subcontracts.
The prime contractor shall be responsible for the compliance by any
subcontractor or lower tier subcontractor with all of these contract
clauses.
c.
Breach. A breach of the contract clauses above may be grounds for
termination of the contract, and for debarment as a contractor and
subcontractor as provided in 29 C.F.R. §5.12.”
6.
CONTRACT WORK HOURS AND SAFETY STANDARDS ACT
a.
Standard. Where applicable (see 40 U.S.C. §§ 3701-3708), all contracts awarded by the
non-Federal entity in excess of $100,000 that involve the employment of mechanics or
laborers must include a provision for compliance with 40 U.S.C. §§ 3702 and 3704, as
supplemented by Department of Labor regulations at 29 C.F.R. Part 5. See 2 C.F.R. Part
200, Appendix II(E). Under 40 U.S.C. § 3702, each contractor must be required to
compute the wages of every mechanic and laborer on the basis of a standard work week
of 40 hours. Work in excess of the standard work week is permissible provided that the
worker is compensated at a rate of not less than one and a half times the basic rate of
pay for all hours worked in excess of 40 hours in the work week. Further, no laborer or
mechanic must be required to work in surroundings or under working conditions which
are unsanitary, hazardous, or dangerous.
b.
Applicability. This requirement applies to all FEMA contracts awarded by the non- federal
entity in excess of $100,000 under grant and cooperative agreement programs that involve
the employment of mechanics or laborers. It is applicable to construction work. These
requirements do not apply to the purchase of supplies or materials or articles ordinarily
available on the open market, or contracts for transportation or transmission of
intelligence.
c.
Suggested Language. The regulation at 29 C.F.R. § 5.5(b) provides contract clause
language concerning compliance with the Contract Work Hours and Safety Standards
Act. FEMA suggests including the following contract clause:
Compliance with the Contract Work Hours and Safety Standards Act.
(1) Overtime requirements. No contractor or subcontractor contracting for any part of
the contract work which may require or involve the employment of laborers or mechanics
shall require or permit any such laborer or mechanic in any workweek in which he or she
is employed on such work to work in excess of forty hours in such workweek unless such
laborer or mechanic receives compensation at a rate not less than one and one-half
times the basic rate of pay for all hours worked in excess of forty hours in such workweek.
(2) Violation; liability for unpaid wages; liquidated damages. In the event of any violation
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of the clause set forth in paragraph (b)(1) of this section the contractor and any
subcontractor responsible therefor shall be liable for the unpaid wages. In addition, such
contractor and subcontractor shall be liable to the United States (in the case of work
done under contract for the District of Columbia or a territory, to such District or to such
territory), for liquidated damages. Such liquidated damages shall be computed with
respect to each individual laborer or mechanic, including watchmen and guards,
employed in violation of the clause set forth in paragraph (b)(1) of this section, in the sum
of
$27 for each calendar day on which such individual was required or permitted to work in
excess of the standard workweek of forty hours without payment of the overtime wages
required by the clause set forth in paragraph (b)(1) of this section.
(3) Withholding for unpaid wages and liquidated damages. The Federal agency or
loan/grant recipient shall upon its own action or upon written request of an authorized
representative of the Department of Labor withhold or cause to be withheld, from any
moneys payable on account of work performed by the contractor or subcontractor under
any such contract or any other Federal contract with the same prime contractor, or any
other federally-assisted contract subject to the Contract Work Hours and Safety
Standards Act, which is held by the same prime contractor, such sums as may be
determined to be necessary to satisfy any liabilities of such contractor or subcontractor
for unpaid wages and liquidated damages as provided in the clause set forth in
paragraph (b)(2) of this section.
(4) Subcontracts. The contractor or subcontractor shall insert in any subcontracts the
clauses set forth in paragraph (b)(1) through (4) of this section and also a clause requiring
the subcontractors to include these clauses in any lower tier subcontracts. The prime
contractor shall be responsible for compliance by any subcontractor or lower tier
subcontractor with the clauses set forth in paragraphs (b)(1) through (4) of this section.
7.
RIGHTS TO INVENTIONS MADE UNDER A CONTRACT OR AGREEMENT
a.
Standard. If the FEMA award meets the definition of “funding agreement” under 37C.F.R.
§ 401.2(a) and the non-Federal entity wishes to enter into a contract with a small business
firm or nonprofit organization regarding the substitution of parties, assignment or
performance of experimental, developmental, or research work under that “funding
agreement,” the non- Federal entity must comply with the requirements of 37 C.F.R. Part
401 (Rights to Inventions Made by Nonprofit Organizations and Small Business Firms
Under Government Grants, Contracts and Cooperative Agreements), and any
implementing regulations issued by FEMA. See 2 C.F.R. Part 200, Appendix II(F).
b.
Applicability. This requirement applies to “funding agreements,” but it DOES NOT apply
to the Public Assistance, Hazard Mitigation Grant Program, Fire Management Assistance
Grant Program, Crisis Counseling Assistance and Training Grant Program, Disaster Case
Management Grant Program, and Federal Assistance to Individuals and Households –
Other Needs Assistance Grant Program, as FEMA awards under these programs do not
meet the definition of “funding agreement.”
c.
Funding Agreements Definition. The regulation at 37 C.F.R. § 401.2(a) defines “funding
agreement” as any contract, grant, or cooperative agreement entered into between any
Federal agency, other than the Tennessee Valley Authority, and any contractor for the
performance of experimental, developmental, or research work funded in whole or in part
by the Federal government. This term also includes any assignment, substitution of
parties, or subcontract of any type entered into for the performance of experimental,
developmental, or research work under a funding agreement as defined in the first
sentence of this paragraph.
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8.
CLEAN AIR ACT AND THE FEDERAL WATER POLLUTION CONTROL ACT
a.
Standard. If applicable, contracts must contain a provision that requires the contractor to
agree to comply with all applicable standards, orders, or regulations issued pursuant to
the Clean Air Act (42 U.S.C. §§ 7401-7671q.) and the Federal Water Pollution Control Act
as amended (33 U.S.C. §§ 1251-1387). Violations must be reported to FEMA and the
Regional Office of the Environmental Protection Agency. See 2 C.F.R. Part 200,
Appendix II(G).
b.
Applicability. This requirement applies to contracts awarded by a non-federal entity of
amounts in excess of $150,000 under a federal grant.
c.
Suggested Language. The following provides a sample contract clause.
Clean Air Act
1.
The contractor agrees to comply with all applicable standards, orders or
regulations issued pursuant to the Clean Air Act, as amended, 42 U.S.C.
§ 7401 et seq.
2. The contractor agrees to report each violation to the Participating Public
Agency and understands and agrees that the Participating Public Agency
will, in turn, report each violation as required to assure notification to the
Federal Emergency Management Agency, and the appropriate
Environmental Protection Agency Regional Office.
3. The contractor agrees to include these requirements in each subcontract
exceeding $150,000 financed in whole or in part with Federal assistance
provided by FEMA.
Federal Water Pollution Control Act
1. The contractor agrees to comply with all applicable standards, orders, or
regulations issued pursuant to the Federal Water Pollution Control Act, as
amended, 33 U.S.C. 1251 et seq.
2. The contractor agrees to report each violation to the Participating Public
Agency and understands and agrees that the Participating Public Agency
will, in turn, report each violation as required to assure notification to the
Federal Emergency Management Agency, and the appropriate
Environmental Protection Agency Regional Office.
3. The contractor agrees to include these requirements in each subcontract
exceeding $150,000 financed in whole or in part with Federal assistance
provided by FEMA.
9.
DEBARMENT AND SUSPENSION
a.
Standard. Non-Federal entities and contractors are subject to the debarment and
suspension regulations implementing Executive Order 12549, Debarment and
Version April 12, 2022
Suspension (1986) and Executive Order 12689, Debarment and Suspension (1989) at 2
C.F.R. Part 180 and the Department of Homeland Security’s regulations at 2 C.F.R. Part
3000 (Non-procurement Debarment and Suspension).
b.
Applicability. This requirement applies to all FEMA grant and cooperative
agreement programs.
c.
Requirements.
i.
These regulations restrict awards, subawards, and contracts with certain parties
that are debarred, suspended, or otherwise excluded from or ineligible for
participation in Federal assistance programs and activities. See 2 C.F.R. Part 200,
Appendix II(H); and 2 C.F.R. § 200.213. A contract award must not be made to
parties listed in the SAM Exclusions. SAM Exclusions is the list maintained by the
General Services Administration that contains the names of parties debarred,
suspended, or otherwise excluded by agencies, as well as parties declared
ineligible under statutory or regulatory authority other than Executive Order 12549.
SAM exclusions can be accessed at www.sam.gov. See 2 C.F.R. § 180.530.
ii.
In general, an “excluded” party cannot receive a Federal grant award or a contract
within the meaning of a “covered transaction,” to include subawards and
subcontracts. This includes parties that receive Federal funding indirectly, such
as contractors to recipients and subrecipients. The key to the exclusion is whether
there is a “covered transaction,” which is any non-procurement transaction
(unless excepted) at either a “primary” or “secondary” tier. Although “covered
transactions” do not include contracts awarded by the Federal Government for
purposes of the non-procurement common rule and DHS’s implementing
regulations, it does include some contracts awarded by recipients and
subrecipients.
iii.
Specifically, a covered transaction includes the following contracts for goods or
services:
1.
The contract is awarded by a recipient or subrecipient in the amount of at
least $25,000.
2.
The contract requires the approval of FEMA, regardless of amount.
3.
The contract is for federally-required audit services.
4.
A subcontract is also a covered transaction if it is awarded by the
contractor of a recipient or subrecipient and requires either the approval of
FEMA or is in excess of $25,000.
d.
Suggested Language. The following provides a debarment and suspension clause. It
incorporates an optional method of verifying that contractors are not excluded or
disqualified.
Suspension and Debarment
(1)
This contract is a covered transaction for purposes of 2 C.F.R. pt. 180 and 2 C.F.R.
pt. 3000. As such, the contractor is required to verify that none of the contractor’s
principals (defined at 2 C.F.R. § 180.995) or its affiliates (defined at 2 C.F.R. §
180.905) are excluded (defined at 2 C.F.R. § 180.940) or disqualified (defined at 2
Version April 12, 2022
C.F.R. § 180.935).
(2)
The contractor must comply with 2 C.F.R. pt. 180, subpart C and2 C.F.R. pt. 3000,
subpart C, and must include a requirement to comply with these regulations in any
lower tier covered transaction it enters into.
(3)
This certification is a material representation of fact relied upon by the Participating
Public Agency. If it is later determined that the contractor did not comply with 2
C.F.R. pt. 180, subpart C and 2 C.F.R. pt. 3000, subpart C, in addition to remedies
available to the Participating Public Agency, the Federal Government may pursue
available remedies, including but not limited to suspension and/or debarment.
(4)
The bidder or proposer agrees to comply with the requirements of 2 C.F.R. pt.
180, subpart C and 2 C.F.R. pt. 3000, subpart C while this offer is valid and
throughout the period of any contract that may arise from this offer. The bidder or
proposer further agrees to include a provision requiring such compliance in its
lower tier covered transactions.
10.
BYRD ANTI-LOBBYING AMENDMENT
a.
Standard. Each tier certifies to the tier above that it will not and has not used Federal
appropriated funds to pay any person or organization for influencing or attempting to
influence an officer or employee of any agency, a Member of Congress, officer or
employee of Congress, or an employee of a Member of Congress in connection with
obtaining any Federal contract, grant or any other award covered by 31 U.S.C. § 1352.
FEMA’s regulation at 44 C.F.R. Part 18 implements the requirements of 31 U.S.C. § 1352
and provides, in Appendix A to Part 18, a copy of the certification that is required to be
completed by each entity as described in 31 U.S.C. § 1352. Each tier must also disclose
any lobbying with non-Federal funds that takes place in connection with obtaining any
Federal award. Such disclosures are forwarded from tier to tier up to the Federal
awarding agency.
b.
Applicability. This requirement applies to all FEMA grant and cooperative agreement
programs. Contractors that apply or bid for a contract of $100,000 or more under a federal
grant must file the required certification. See 2 C.F.R. Part 200, Appendix II(I); 31 U.S.C.
§ 1352; and 44 C.F.R. Part 18.
c.
Suggested Language.
Byrd Anti-Lobbying Amendment, 31 U.S.C. § 1352 (as amended)
Contractors who apply or bid for an award of $100,000 or more shall file the required
certification. Each tier certifies to the tier above that it will not and has not used Federal
appropriated funds to pay any person or organization for influencing or attempting to
influence an officer or employee of any agency, a Member of Congress, officer or
employee of Congress, or an employee of a Member of Congress in connection with
obtaining any Federal contract, grant, or any other award covered by 31 U.S.C. § 1352.
Each tier shall also disclose any lobbying with non-Federal funds that takes place in
connection with obtaining any Federal award. Such disclosures are forwarded from tier
to tier up to the recipient who in turn will forward the certification(s) to the awarding
agency.
Version April 12, 2022
d.
Required Certification. If applicable, contractors must sign and submit to the non-federal
entity the following certification.
APPENDIX A, 44 C.F.R. PART 18 – CERTIFICATION REGARDING LOBBYING
Certification for Contracts, Grants, Loans, and Cooperative Agreements
The undersigned certifies, to the best of his or her knowledge and belief, that:
1. No Federal appropriated funds have been paid or will be paid, by or on behalf of the
undersigned, to any person for influencing or attempting to influence an officer or
employee of an agency, a Member of Congress, an officer or employee of Congress,
or an employee of a Member of Congress in connection with the awarding of any
Federal contract, the making of any Federal grant, the making of any Federal loan,
the entering into of any cooperative agreement, and the extension, continuation,
renewal, amendment, or modification of any Federal contract, grant, loan, or
cooperative agreement.
2. If any funds other than Federal appropriated funds have been paid or will be paid to
any person for influencing or attempting to influence an officer or employee of any
agency, a Member of Congress, an officer or employee of Congress, or an employee
of a Member of Congress in connection with this Federal contract, grant, loan, or
cooperative agreement, the undersigned shall complete and submit Standard Form-
LLL, “Disclosure Form to Report Lobbying,” in accordance with its instructions.
3. The undersigned shall require that the language of this certification be included in
the award documents for all subawards at all tiers (including subcontracts,
subgrants, and contracts under grants, loans, and cooperative agreements) and that
all subrecipients shall certify and disclose accordingly.
This certification is a material representation of fact upon which reliance was placed
when this transaction was made or entered into. Submission of this certification is a
prerequisite for making or entering into this transaction imposed by section 1352, title
31, U.S. Code. Any person who fails to file the required certification shall be subject to a
civil penalty of not less than $10,000 and not more than $100,000 for each such failure.
The Contractor,
, certifies or affirms the truthfulness and
accuracy of each statement of its certification and disclosure, if any. In addition, the
Contractor understands and agrees that the provisions of 31 U.S.C. Chap. 38,
Administrative Remedies for False Claims and Statements, apply to this certification and
disclosure, if any.
Signature of Contractor’s Authorized Official
Name and Title of Contractor’s Authorized Official
Date
Getac, Inc.
TAMMY G. TUBBS, Contract Manager
30 June 2022
Version April 12, 2022
11.
PROCUREMENT OF RECOVERED MATERIALS
a.
Standard. A non-Federal entity that is a state agency or agency of a political subdivision
of a state and its contractors must comply with Section 6002 of the Solid Waste Disposal
Act, as amended by the Resource Conservation and Recovery Act. See 2 C.F.R. Part
200, Appendix II(J); and 2 C.F.R. § 200.322.
b.
Applicability. This requirement applies to all contracts awarded by a non- federal entity
under FEMA grant and cooperative agreement programs.
c.
Requirements. The requirements of Section 6002 include procuring only items
designated in guidelines of the EPA at 40 C.F.R. Part 247 that contain the highest
percentage of recovered materials practicable, consistent with maintaining a satisfactory
level of competition, where the purchase price of the item exceeds
$10,000 or the value of the quantity acquired by the preceding fiscal year exceeded
$10,000; procuring solid waste management services in a manner that maximizes energy
and resource recovery; and establishing an affirmative procurement program for
procurement of recovered materials identified in the EPA guidelines.
d.
Suggested Language.
i.
In the performance of this contract, the Contractor shall make maximum use of
products containing recovered materials that are EPA-designated items unless
the product cannot be acquired—
1. Competitively within a timeframe providing for compliance with the contract performance
schedule;
2. Meeting contract performance requirements; or
3. At a reasonable price.
ii.
Information about this requirement, along with the list of EPA- designated items,
is available at EPA’s Comprehensive Procurement Guidelines web site,
https://www.epa.gov/smm/comprehensive-procurement-guideline-cpg-program.
iii.
The Contractor also agrees to comply with all other applicable requirements of
Section 6002 of the Solid Waste Disposal Act.”
12.
ACCESS TO RECORDS
a. Standard. All recipients, subrecipients, successors, transferees, and assignees must
acknowledge and agree to comply with applicable provisions governing DHS access to
records, accounts, documents, information, facilities, and staff. Recipients must give
DHS/FEMA access to, and the right to examine and copy, records, accounts, and other
documents and sources of information related to the federal financial assistance award
and permit access to facilities, personnel, and other individuals and information as may be
necessary, as required by DHS regulations and other applicable laws or program
guidance. See DHS Standard Terms and Conditions: Version 8.1 (2018). Additionally,
Section 1225 of the Disaster Recovery Reform Act of 2018 prohibits FEMA from providing
reimbursement to any state, local, tribal, or territorial government, or private non-profit for
activities made pursuant to a contract that purports to prohibit audits or internal reviews
by the FEMA administrator or Comptroller General.
Access to Records. The following access to records requirements apply to this contract:
Version April 12, 2022
i.The Contractor agrees to provide Participating Public Agency, the FEMA
Administrator, the Comptroller General of the United States, or any of their
authorized representatives access to any books, documents, papers, and records
of the Contractor which are directly pertinent to this contract for the purposes of
making audits, examinations, excerpts, and transcriptions.
ii.The Contractor agrees to permit any of the foregoing parties to reproduce by any
means whatsoever or to copy excerpts and transcriptions as reasonably needed.
iii. The Contractor agrees to provide the FEMA Administrator or his authorized
representatives access to construction or other work sites pertaining to the work
being completed under the contract.
iv.In compliance with the Disaster Recovery Act of 2018, the Participating Public
Agency and the Contractor acknowledge and agree that no language in this
contract is intended to prohibit audits or internal reviews by the FEMA Administrator
or the Comptroller General of the United States.
13. CHANGES
a. Standard. To be eligible for FEMA assistance under the non-Federal entity’s FEMA grant
or cooperative agreement, the cost of the change, modification, change order, or
constructive change must be allowable, allocable, within the scope of its grant or
cooperative agreement, and reasonable for the completion of project scope.
b. Applicability. FEMA recommends, therefore, that a non-Federal entity include a changes
clause in its contract that describes how, if at all, changes can be made by either party to
alter the method, price, or schedule of the work without breaching the contract. The
language of the clause may differ depending on the nature of the contract and the end-item
procured.
14. DHS SEAL, LOGO, AND FLAGS
a. Standard. Recipients must obtain permission prior to using the DHS seal(s), logos, crests,
or reproductions of flags or likenesses of DHS agency officials. See DHS Standard Terms
and Conditions: Version 8.1 (2018).
b. Applicability. FEMA recommends that all non-Federal entities place in their contracts a
provision that a contractor shall not use the DHS seal(s), logos, crests, or reproductions of
flags or likenesses of DHS agency officials without specific FEMA pre-approval.
c. “The contractor shall not use the DHS seal(s), logos, crests, or reproductions of flags or
likenesses of DHS agency officials without specific FEMA pre-approval.
15. COMPLIANCE WITH FEDERAL LAW, REGULATIONS, AND EXECUTIVE ORDERS
a. Standard. The recipient and its contractors are required to comply with all Federal laws,
regulations, and executive orders.
b. Applicability. FEMA recommends that all non-Federal entities place into their contracts an
acknowledgement that FEMA financial assistance will be used to fund the contract along with
the requirement that the contractor will comply with all applicable Federal law, regulations,
executive orders, and FEMA policies, procedures, and directives.
c. “This is an acknowledgement that FEMA financial assistance will be used to fund all or a
portion of the contract. The contractor will comply with all applicable Federal law, regulations,
executive orders, FEMA policies, procedures, and directives.”
16. NO OBLIGATION BY FEDERAL GOVERNMENT
a. Standard. FEMA is not a party to any transaction between the recipient and its contractor.
FEMA is not subject to any obligations or liable to any party for any matter relating to the
contract.
b. Applicability. FEMA recommends that the non-Federal entity include a provision in its contract
that states that the Federal Government is not a party to the contract and is not subject to any
obligations or liabilities to the non-Federal entity, contractor, or any other party pertaining to
any matter resulting from the contract.
c. “The Federal Government is not a party to this contract and is not subject to any obligations or
liabilities to the non-Federal entity, contractor, or any other party pertaining to any matter
resulting from the contract.”
17. PROGRAM FRAUD AND FALSE OR FRAUDULENT STATEMENTS OR RELATED ACTS
a. Standard. Recipients must comply with the requirements of The False Claims Act (31 U.S.C.
§§ 3729-3733) which prohibits the submission of false or
fraudulent claims for payment to the federal government. See DHS Standard Terms and
Conditions: Version 8.1 (2018); and 31 U.S.C. §§ 3801-3812, which details the
administrative remedies for false claims and statements made. The non-Federal entity must
include a provision in its contract that the contractor acknowledges that 31 U.S.C. Chap. 38
(Administrative Remedies for False Claims and Statements) applies to its actions pertaining
to the contract.
b. Applicability. FEMA recommends that the non-Federal entity include a provision in its contract
that the contractor acknowledges that 31 U.S.C. Chap. 38 (Administrative Remedies for False
Claims and Statements) applies to its actions pertaining to the contract.
c. “The Contractor acknowledges that 31 U.S.C. Chap. 38 (Administrative Remedies for False
Claims and Statements) applies to the Contractor’s actions pertaining to this contract.”
Version April 12, 2022
Offeror agrees to comply with all terms and conditions outlined in the FEMA Special Conditions
section of this solicitation.
Offeror’s Name: ______________________________________________
Address, City, State, and Zip Code:
_____________________________________________________________________________
Phone Number: ________________________ Fax Number: ______________________________
Printed Name and Title of Authorized Representative:
____________________________________________________________
Email Address: _____________________________________________
Signature of Authorized Representative: ____________________________________
Date: ________________________________
Getac, Inc.
15495 Sand Canyon Drive. Suite 350 Irvine CA 92618
949.217.8939
949.681.2999
Tammy Tubbs
tammy.tubbs@getac.com
30 June 2022
Version April 12, 2022
Exhibit G
New Jersey Business Compliance
NEW JERSEY BUSINESS COMPLIANCE
Suppliers intending to do business in the State of New Jersey must comply with policies and
procedures required under New Jersey statues. All offerors submitting proposals must complete the
following forms specific to the State of New Jersey. Completed forms should be submitted with the
offeror’s response to the RFP. Failure to complete the New Jersey packet will impact OMNIA
Partners’ ability to promote the Master Agreement in the State of New Jersey.
DOC #1
Ownership Disclosure Form
DOC #2
Non-Collusion Affidavit
DOC #3
Affirmative Action Affidavit
DOC #4
Political Contribution Disclosure Form
DOC #5
Stockholder Disclosure Certification
DOC #6
Certification of Non-Involvement in Prohibited Activities in Iran
DOC #7
New Jersey Business Registration Certificate
DOC #8
EEOAA Evidence
DOC #9
MacBride Principals Form
New Jersey suppliers are required to comply with the following New Jersey statutes when
applicable:
• all anti-discrimination laws, including those contained in N.J.S.A. 10:2-1 through N.J.S.A.
10:2-14, N.J.S.A. 10:5-1, and N.J.S.A. 10:5-31 through 10:5-38;
• Prevailing Wage Act, N.J.S.A. 34:11-56.26, for all contracts within the contemplation of the
Act;
• Public Works Contractor Registration Act, N.J.S.A. 34:11-56.26; and
• Bid and Performance Security, as required by the applicable municipal or state statutes.
Version April 12, 2022
DOC #1
STATEMENT OF OWNERSHIP DISCLOSURE
N.J.S.A. 52:25-24.2 (P.L. 1977, c.33, as amended by P.L. 2016, c.43)
This statement shall be completed, certified to, and included with all bid and proposal submissions.
Failure to submit the required information is cause for automatic rejection of the bid or proposal.
Name of Organization:_____________________________________________________
Organization Address:_____________________________________________________
Part I Check the box that represents the type of business organization:
Sole Proprietorship (skip Parts II and III, execute certification in Part IV)
Non-Profit Corporation (skip Parts II and III, execute certification in Part IV)
For-Profit Corporation (any type) Limited Liability Company (LLC)
Partnership
Limited Partnership
Limited Liability Partnership (LLP)
Other (be specific): ______________________________________________
Part II
The list below contains the names and addresses of all stockholders in the
corporation who own 10 percent or more of its stock, of any class, or of all individual
partners in the partnership who own a 10 percent or greater interest therein, or of all
members in the limited liability company who own a 10 percent or greater interest
therein, as the case may be. (COMPLETE THE LIST BELOW IN THIS SECTION)
OR
No one stockholder in the corporation owns 10 percent or more of its stock, of any
class, or no individual partner in the partnership owns a 10 percent or greater
interest therein, or no member in the limited liability company owns a 10 percent or
greater interest therein, as the case may be. (SKIP TO PART IV)
(Please attach additional sheets if more space is needed):
Name of Individual or Business Entity
Home Address (for Individuals) or Business Address
Getac, Inc.
15495 Sand Canyon Drive. Suite 350 Irvine CA 92618
Type text here
Version April 12, 2022
Part III DISCLOSURE OF 10% OR GREATER OWNERSHIP IN THE STOCKHOLDERS,
PARTNERS OR LLC MEMBERS LISTED IN PART II
If a bidder has a direct or indirect parent entity which is publicly traded, and any person
holds a 10 percent or greater beneficial interest in the publicly traded parent entity as of
the last annual federal Security and Exchange Commission (SEC) or foreign equivalent
filing, ownership disclosure can be met by providing links to the website(s) containing the last
annual filing(s) with the federal Securities and Exchange Commission (or foreign equivalent)
that contain the name and address of each person holding a 10% or greater beneficial interest
in the publicly traded parent entity, along with the relevant page numbers of the filing(s) that
contain the information on each such person. Attach additional sheets if more space is
needed.
Website (URL) containing the last annual SEC (or foreign equivalent) filing
Page #’s
Please list the names and addresses of each stockholder, partner or member owning a 10
percent or greater interest in any corresponding corporation, partnership and/or limited liability
company (LLC) listed in Part II other than for any publicly traded parent entities
referenced above. The disclosure shall be continued until names and addresses of every
noncorporate stockholder, and individual partner, and member exceeding the 10 percent
ownership criteria established pursuant to N.J.S.A. 52:25-24.2 has been listed. Attach
additional sheets if more space is needed.
Stockholder/Partner/Member and Corresponding
Entity Listed in Part II
Home Address (for Individuals) or Business Address
Part IV Certification
I, being duly sworn upon my oath, hereby represent that the foregoing information and any attachments thereto
to the best of my knowledge are true and complete. I acknowledge: that I am authorized to execute this
certification on behalf of the bidder/proposer; that the <name of contracting unit> is relying on the information
contained herein and that I am under a continuing obligation from the date of this certification through the
completion of any contracts with <type of contracting unit> to notify the <type of contracting unit> in writing
of any changes to the information contained herein; that I am aware that it is a criminal offense to make a false
statement or misrepresentation in this certification, and if I do so, I am subject to criminal prosecution under the
law and that it will constitute a material breach of my agreement(s) with the, permitting the <type of
contracting unit> to declare any contract(s) resulting from this certification void and unenforceable.
Full Name (Print):
Title:
Signature:
Date:
Tammy Tubbs
Contract Manager
tammy.tubbs@getac.com
Version April 12, 2022
DOC #2
NON-COLLUSION AFFIDAVIT
STANDARD BID DOCUMENT REFERENCE
Reference: VII-H
Name of Form:
NON-COLLUSION AFFIDAVIT
Statutory Reference:
No specific statutory reference
State Statutory Reference N.J.S.A. 52:34-15
Instructions Reference:
Statutory and Other Requirements VII-H
Description:
The Owner’s use of this form is optional. It is used to ensure that
the bidder has not participated in any collusion with any other
bidder or Owner representative or otherwise taken any action in
restraint of free and competitive bidding.
Version April 12, 2022
NON-COLLUSION AFFIDAVIT
State of New Jersey
County of _________________ ss:
I, ________________________________ residing in ___________________________________
(name of affiant) (name of municipality)
in the County of _______________________________ and State of _____________________of full
age, being duly sworn according to law on my oath depose and say that:
I am _____________________________________ of the firm of _________________________
(title or position)
(name of firm)
_____________________________________ the bidder making this Proposal for the bid
entitled ______________________________, and that I executed the said proposal with
(title of bid proposal)
full authority to do so that said bidder has not, directly or indirectly entered into any agreement,
participated in any collusion, or otherwise taken any action in restraint of free, competitive bidding in
connection with the above named project; and that all statements contained in said proposal and in this
affidavit are true and correct, and made with full knowledge that the ______________
_________________________relies upon the truth of the statements contained in said Proposal
(name of contracting unit)
and in the statements contained in this affidavit in awarding the contract for the said project.
I further warrant that no person or selling agency has been employed or retained to solicit or secure such
contract upon an agreement or understanding for a commission, percentage, brokerage, or contingent
fee, except bona fide employees or bona fide established commercial or selling agencies maintained by
_________________________________________________.
Subscribed and sworn to
before me this day
_____________________________
Signature
________________, 2____
___________________________________
(Type or print name of affiant under signature)
_____________________________
Notary public of
My Commission expires _______________
(Seal)
Tammy Tubbs
Corona
Riverside
California
Contract Manager
Getac, Inc.
City of Tucson RFP 226017 Mobile Computing Solutions
City of Tucson
Getac, Inc.
Tammy Tubbs
June 30th
022
Version April 12, 2022
DOC #3
AFFIRMATIVE ACTION AFFIDAVIT
(P.L. 1975, C.127)
Company Name:
Street:
City, State, Zip Code:
Proposal Certification:
Indicate below company’s compliance with New Jersey Affirmative Action regulations. Company’s
proposal will be accepted even if company is not in compliance at this time. No contract and/or
purchase order may be issued, however, until all Affirmative Action requirements are met.
Required Affirmative Action Evidence:
Procurement, Professional & Service Contracts (Exhibit A)
Vendors must submit with proposal:
1. A photocopy of a valid letter that the contractor is operating under an existing Federally
approved or sanctioned affirmative action program (good for one year from the date of the
letter);
OR
2. A photocopy of a Certificate of Employee Information Report approval, issued in
accordance with N.J.A.C. 17:27-4;
OR
3. A photocopy of an Employee Information Report (Form AA302) provided by the Division
of Contract Compliance and Equal Employment Opportunity in Public Contracts and
distributed to the public agency to be completed by the contractor in accordance with
N.J.A.C. 17:27-4.
Public Work – Over $50,000 Total Project Cost:
A. No approved Federal or New Jersey Affirmative Action Plan. We will complete Report Form
AA201. A project contract ID number will be assigned to your firm upon receipt of the
completed Initial Project Workforce Report (AA201) for this contract.
B. Approved Federal or New Jersey Plan – certificate enclosed
I further certify that the statements and information contained herein, are complete and correct to
the best of my knowledge and belief.
_______________________
_________________________________
Date Authorized Signature and Title
Getac, Inc.
15495 Sand Canyon Road Suite 350
Irvine, CA 92618
30 June 2022
Tammy Tubbs, Contract Manager
Version April 12, 2022
DOC #3, continued
P.L. 1995, c. 127 (N.J.A.C. 17:27)
MANDATORY AFFIRMATIVE ACTION LANGUAGE
PROCUREMENT, PROFESSIONAL AND SERVICE
CONTRACTS
During the performance of this contract, the contractor agrees as follows:
The contractor or subcontractor, where applicable, will not discriminate against any employee or applicant for
employment because of age, race, creed, color, national origin, ancestry, marital status, sex, affectional or sexual
orientation. The contractor will take affirmative action to ensure that such applicants are recruited and employed, and
that employees are treated during employment, without regard to their age, race, creed, color, national origin, ancestry,
marital status, sex, affectional or sexual orientation. Such action shall include, but not be limited to the following:
employment, upgrading, demotion, or transfer; recruitment or recruitment advertising; layoff or termination; rates of pay
or other forms of compensation; and selection for training, including apprenticeship. The contractor agrees to post in
conspicuous places, available to employees and applicants for employment, notices to be provided by the Public Agency
Compliance Officer setting forth provisions of this non-discrimination clause.
The contractor or subcontractor, where applicable will, in all solicitations or advertisement for employees placed by or
on behalf of the contractor, state that all qualified applicants will receive consideration for employment without regard to
age, race, creed, color, national origin, ancestry, marital status, sex, affectional or sexual orientation.
The contractor or subcontractor, where applicable, will send to each labor union or representative of workers with which
it has a collective bargaining agreement or other contract or understanding, a notice, to be provided by the agency
contracting officer advising the labor union or workers' representative of the contractor's commitments under this act and
shall post copies of the notice in conspicuous places available to employees and applicants for employment.
The contractor or subcontractor, where applicable, agrees to comply with any regulations promulgated by the Treasurer
pursuant to P.L. 1975, c. 127, as amended and supplemented from time to time and the Americans with Disabilities Act.
The contractor or subcontractor agrees to attempt in good faith to employ minority and female workers trade consistent
with the applicable county employment goal prescribed by N.J.A.C. 17:27-5.2 promulgated by the Treasurer pursuant to
P.L. 1975, C.127, as amended and supplemented from time to time or in accordance with a binding determination of the
applicable county employment goals determined by the Affirmative Action Office pursuant to N.J.A.C. 17:27-5.2
promulgated by the Treasurer pursuant to P.L. 1975, C.127, as amended and supplemented from time to time.
The contractor or subcontractor agrees to inform in writing appropriate recruitment agencies in the area, including
employment agencies, placement bureaus, colleges, universities, labor unions, that it does not discriminate on the basis
of age, creed, color, national origin, ancestry, marital status, sex, affectional or sexual orientation, and that it will
discontinue the use of any recruitment agency which engages in direct or indirect discriminatory practices.
The contractor or subcontractor agrees to revise any of it testing procedures, if necessary, to assure that all personnel
testing conforms with the principles of job-related testing, as established by the statutes and court decisions of the state
of New Jersey and as established by applicable Federal law and applicable Federal court decisions.
The contractor or subcontractor agrees to review all procedures relating to transfer, upgrading, downgrading and lay-off
to ensure that all such actions are taken without regard to age, creed, color, national origin, ancestry, marital status, sex,
affectional or sexual orientation, and conform with the applicable employment goals, consistent with the statutes and court
decisions of the State of New Jersey, and applicable Federal law and applicable Federal court decisions.
The contractor and its subcontractors shall furnish such reports or other documents to the Affirmative Action Office as
may be requested by the office from time to time in order to carry out the purposes of these regulations, and public
agencies shall furnish such information as may be requested by the Affirmative Action Office for conducting a compliance
investigation pursuant to Subchapter 10 of the Administrative Code (NJAC 17:27).
________________________________________________
Signature of Procurement Agent
Version April 12, 2022
DOC #4
C. 271 POLITICAL CONTRIBUTION DISCLOSURE FORM
Public Agency Instructions
This page provides guidance to public agencies entering into contracts with business entities that are required to file
Political Contribution Disclosure forms with the agency. It is not intended to be provided to contractors. What follows
are instructions on the use of form local units can provide to contractors that are required to disclose political contributions
pursuant to N.J.S.A. 19:44A-20.26 (P.L. 2005, c. 271, s.2). Additional information on the process is available in Local
Finance Notice 2006-1 (http://www.nj.gov/dca/divisions/dlgs/resources/lfns_2006.html). Please refer back to these
instructions for the appropriate links, as the Local Finance Notices include links that are no longer operational.
1. The disclosure is required for all contracts in excess of $17,500 that are not awarded pursuant to a “fair and open”
process (N.J.S.A. 19:44A-20.7).
2. Due to the potential length of some contractor submissions, the public agency should consider allowing data to be
submitted in electronic form (i.e., spreadsheet, pdf file, etc.). Submissions must be kept with the contract documents
or in an appropriate computer file and be available for public access. The form is worded to accept this alternate
submission. The text should be amended if electronic submission will not be allowed.
3. The submission must be received from the contractor and on file at least 10 days prior to award of the contract.
Resolutions of award should reflect that the disclosure has been received and is on file.
4. The contractor must disclose contributions made to candidate and party committees covering a wide range of public
agencies, including all public agencies that have elected officials in the county of the public agency, state legislative
positions, and various state entities. The Division of Local Government Services recommends that contractors be
provided a list of the affected agencies. This will assist contractors in determining the campaign and political
committees of the officials and candidates affected by the disclosure.
a.
The Division has prepared model disclosure forms for each county. They can be downloaded from the “County
PCD Forms” link on the Pay-to-Play web site at http://www.nj.gov/dca/divisions/dlgs/programs/lpcl.html#12.
They will be updated from time-to-time as necessary.
b. A public agency using these forms should edit them to properly reflect the correct legislative district(s). As
the forms are county-based, they list all legislative districts in each county. Districts that do not represent
the public agency should be removed from the lists.
c.
Some contractors may find it easier to provide a single list that covers all contributions, regardless of the county.
These submissions are appropriate and should be accepted.
d. The form may be used “as-is”, subject to edits as described herein.
e.
The “Contractor Instructions” sheet is intended to be provided with the form. It is recommended that the
Instructions and the form be printed on the same piece of paper. The form notes that the Instructions are printed
on the back of the form; where that is not the case, the text should be edited accordingly.
f.
The form is a Word document and can be edited to meet local needs, and posted for download on web sites, used
as an e-mail attachment, or provided as a printed document.
5. It is recommended that the contractor also complete a “Stockholder Disclosure Certification.” This will assist the
local unit in its obligation to ensure that contractor did not make any prohibited contributions to the committees listed
on the Business Entity Disclosure Certification in the 12 months prior to the contract (See Local Finance Notice
2006-7
for
additional
information
on
this
obligation
at
http://www.nj.gov/dca/divisions/dlgs/resources/lfns_2006.html). A sample Certification form is part of this package
and the instruction to complete it is included in the Contractor Instructions. NOTE: This section is not applicable to
Boards of Education.
Version April 12, 2022
DOC #4, continued
C. 271 POLITICAL CONTRIBUTION DISCLOSURE FORM
Contractor Instructions
Business entities (contractors) receiving contracts from a public agency that are NOT awarded pursuant to a “fair and
open” process (defined at N.J.S.A. 19:44A-20.7) are subject to the provisions of P.L. 2005, c. 271, s.2 (N.J.S.A. 19:44A-
20.26). This law provides that 10 days prior to the award of such a contract, the contractor shall disclose contributions
to:
•
any State, county, or municipal committee of a political party
•
any legislative leadership committee*
•
any continuing political committee (a.k.a., political action committee)
•
any candidate committee of a candidate for, or holder of, an elective office:
o
of the public entity awarding the contract
o
of that county in which that public entity is located
o
of another public entity within that county
o
or of a legislative district in which that public entity is located or, when the public entity is a county, of
any legislative district which includes all or part of the county
The disclosure must list reportable contributions to any of the committees that exceed $300 per election cycle that were
made during the 12 months prior to award of the contract. See N.J.S.A. 19:44A-8 and 19:44A-16 for more details on
reportable contributions.
N.J.S.A. 19:44A-20.26 itemizes the parties from whom contributions must be disclosed when a business entity is not a
natural person. This includes the following:
•
individuals with an “interest” ownership or control of more than 10% of the profits or assets of a business entity
or 10% of the stock in the case of a business entity that is a corporation for profit
•
all principals, partners, officers, or directors of the business entity or their spouses
•
any subsidiaries directly or indirectly controlled by the business entity
•
IRS Code Section 527 New Jersey based organizations, directly or indirectly controlled by the business entity
and filing as continuing political committees, (PACs).
When the business entity is a natural person, “a contribution by that person’s spouse or child, residing therewith, shall be
deemed to be a contribution by the business entity.” [N.J.S.A. 19:44A-20.26(b)] The contributor must be listed on the
disclosure.
Any business entity that fails to comply with the disclosure provisions shall be subject to a fine imposed by ELEC in an
amount to be determined by the Commission which may be based upon the amount that the business entity failed to report.
The enclosed list of agencies is provided to assist the contractor in identifying those public agencies whose elected official
and/or candidate campaign committees are affected by the disclosure requirement. It is the contractor’s responsibility to
identify the specific committees to which contributions may have been made and need to be disclosed. The disclosed
information may exceed the minimum requirement.
The enclosed form, a content-consistent facsimile, or an electronic data file containing the required details (along with a
signed cover sheet) may be used as the contractor’s submission and is disclosable to the public under the Open Public
Records Act.
The contractor must also complete the attached Stockholder Disclosure Certification. This will assist the agency in
meeting its obligations under the law. NOTE: This section does not apply to Board of Education contracts.
* N.J.S.A. 19:44A-3(s): “The term "legislative leadership committee" means a committee established, authorized to be
established, or designated by the President of the Senate, the Minority Leader of the Senate, the Speaker of the General
Assembly or the Minority Leader of the General Assembly pursuant to section 16 of P.L.1993, c.65 (C.19:44A-10.1) for
the purpose of receiving contributions and making expenditures.”
Version April 12, 2022
DOC #4, continued
C. 271 POLITICAL CONTRIBUTION DISCLOSURE FORM
Required Pursuant to N.J.S.A. 19:44A-20.26
This form or its permitted facsimile must be submitted to the local unit
no later than 10 days prior to the award of the contract.
Part I – Vendor Information
Vendor Name:
Address:
City:
State:
Zip:
The undersigned being authorized to certify, hereby certifies that the submission provided herein represents
compliance with the provisions of N.J.S.A. 19:44A-20.26 and as represented by the Instructions
accompanying this form.
_______________________ _______________________ ________________________
Signature
Printed Name
Title
Part II – Contribution Disclosure
Disclosure requirement: Pursuant to N.J.S.A. 19:44A-20.26 this disclosure must include all reportable
political contributions (more than $300 per election cycle) over the 12 months prior to submission to
the committees of the government entities listed on the form provided by the local unit.
Check here if disclosure is provided in electronic form
Contributor Name
Recipient Name
Date
Dollar Amount
$
Check here if the information is continued on subsequent page(s)
Getac, Inc.
15495 Sand Canyon Road Suite 350
Irvine
CA
92618
Tammy Tubbs
Contract Manager
Version April 12, 2022
DOC #4, continued
List of Agencies with Elected Officials Required for Political Contribution Disclosure
N.J.S.A. 19:44A-20.26
County Name:
State: Governor, and Legislative Leadership Committees
Legislative District #s:
State Senator and two members of the General Assembly per district.
County:
Freeholders
County Clerk
Sheriff
{County Executive}
Surrogate
Municipalities (Mayor and members of governing body, regardless of title):
USERS SHOULD CREATE THEIR OWN FORM, OR DOWNLOAD
FROM THE PAY TO PLAY SECTION OF THE DLGS WEBSITE A
COUNTY-BASED, CUSTOMIZABLE FORM.
Version April 12, 2022
DOC #5
STOCKHOLDER DISCLOSURE CERTIFICATION
Name of Business:
I certify that the list below contains the names and home addresses of all stockholders
holding 10% or more of the issued and outstanding stock of the undersigned.
OR
I certify that no one stockholder owns 10% or more of the issued and outstanding stock of
the undersigned.
Check the box that represents the type of business organization:
Partnership
Corporation
Sole Proprietorship
Limited Partnership Limited Liability Corporation
Limited Liability Partnership
Subchapter S Corporation
Sign and notarize the form below, and, if necessary, complete the stockholder list below.
Stockholders:
Name:
Name:
Home Address:
Home Address:
Name:
Name:
Home Address:
Home Address:
Name:
Name:
Home Address:
Home Address:
Subscribed and sworn before me this ___ day of ___________,
2__.
(Notary Public)
My Commission expires:
_________________________________
(Affiant)
________________________________
(Print name & title of affiant)
(Corporate Seal)
Type text here
Version April 12, 2022
DOC #6
Certification of Non-Involvement in Prohibited Activities in Iran
Pursuant to N.J.S.A. 52:32-58, Offerors must certify that neither the Offeror, nor any of its parents,
subsidiaries, and/or affiliates (as defined in N.J.S.A. 52:32 – 56(e) (3)), is listed on the Department
of the Treasury’s List of Persons or Entities Engaging in Prohibited Investment Activities in Iran
and that neither is involved in any of the investment activities set forth in N.J.S.A. 52:32 – 56(f).
Offerors wishing to do business in New Jersey through this contract must fill out the Certification of
Non-Involvement in Prohibited Activities in Iran here:
http://www.state.nj.us/humanservices/dfd/info/standard/fdc/disclosure_investmentact.pdf.
Offerors should submit the above form completed with their proposal.
RESPONSE TO DOC #6
Certification of Non-Involvement in Prohibited Activities in Iran
Version April 12, 2022
DOC #7
NEW JERSEY BUSINESS REGISTRATION CERTIFICATE
(N.J.S.A. 52:32-44)
Offerors wishing to do business in New Jersey must submit their State Division of Revenue issued
Business Registration Certificate with their proposal here. Failure to do so will disqualify the
Offeror from offering products or services in New Jersey through any resulting contract.
https://www.njportal.com/DOR/BusinessRegistration/
RESPONSE TO DOC #7 NEW JERSEY BUSINESS REGISTRATION CERTIFICATE (N.J.S.A. 52:32-44)
Getac FEIN – 95-4547422
DUNS – 928779305
CAGE – 00PP6
NAICS – 334111
The website ( https://www.njportal.com/DOR/BusinessRegistration/) was not functioning to obtain a NJ
Business Entity ID #. Upon notice of award, we will actively engage with the State of NJ to complete this
requirement.
DOC #8
EEOAA EVIDENCE
Equal Employment Opportunity/Affirmative Action
Goods, Professional Services & General Service Projects
EEO/AA Evidence
Vendors are required to submit evidence of compliance with N.J.S.A. 10:5-31 et seq. and
N.J.A.C. 17:27 in order to be considered a responsible vendor.
One of the following must be included with submission:
• Copy of Letter of Federal Approval
• Certificate of Employee Information Report
• Fully Executed Form AA302
• Fully Executed EEO-1 Report
See the guidelines at:
https://www.state.nj.us/treasury/contract_compliance/documents/pdf/guidelines/pa.pdf
for further information.
I certify that my bid package includes the required evidence per the above list and
State website.
Name: ______________________________
Title: _____________________
Signature: ___________________________
Date: _____________________
Tammy Tubbs
Contract Manager
30 June 2022
Version April 12, 2022
CERTIFICATION
I, the undersigned, certify that I am authorized to execute this certification on behalf of the Vendor/Bidder, that the foregoing
information and any attachments hereto, to the best of my knowledge are true and complete. I acknowledge that the State
of New Jersey is relying on the information contained herein, and that the Vendor/Bidder is under a continuing obligation
from the date of this certification through the completion of any contract(s) with the State to notify the State in writing of
any changes to the information contained herein; that I am aware that it is a criminal offense to make a false statement or
misrepresentation in this certification. If I do so, I will be subject to criminal prosecution under the law, and it will constitute
a material breach of my agreement(s) with the State, permitting the State to declare any contract(s) resulting from this
certification to be void and unenforceable.
DOC #9
MACBRIDE-PRINCIPLES
MACBRIDE PRINCIPALS FORM
_____________________
VENDOR’S/BIDDER’S REQUIREMENT
TO PROVIDE A CERTIFICATION IN COMPLIANCE WITH THE MACBRIDE PRINCIPALS
AND NORTHERN IRELAND ACT OF 1989
Pursuant to Public Law 1995, c. 134, a responsible Vendor/Bidder selected, after public bidding, by the Director
of the Division of Purchase and Property, pursuant to N.J.S.A. 52:34-12, must complete the certification below by
checking one of the two options listed below and signing where indicated. If a Vendor/Bidder that would otherwise
be awarded a purchase, contract or agreement does not complete the certification, then the Director may determine,
in accordance with applicable law and rules, that it is in the best interest of the State to award the purchase, contract
or agreement to another Vendor/Bidder that has completed the certification and has submitted a bid within five (5)
percent of the most advantageous bid. If the Director finds contractors to be in violation of the principals that are
the subject of this law, he/she shall take such action as may be appropriate and provided by law, rule or contract,
including but not limited to, imposing sanctions, seeking compliance, recovering damages, declaring the party in
default and seeking debarment or suspension of the party.
I, the undersigned, on behalf the Vendor/Bidder, certify pursuant to N.J.S.A. 52:34-12.2 that:
CHECK THE APPROPRIATE BOX
The Vendor/Bidder has no business operations in Northern Ireland; or
OR
The Vendor/Bidder will take lawful steps in good faith to conduct any business operations it has in Northern Ireland
in accordance with the MacBride principals of nondiscrimination in employment as set forth in section 2 of P.L. 1987,
c. 177 (N.J.S.A. 52:18A-89.5) and in conformance with the United Kingdom’s Fair Employment (Northern Ireland)
Act of 1989, and permit independent monitoring of its compliance with those principals.
Signature
Date
Print Name and Title
STATE OF NEW JERSEY DEPARTMENT OF THE TREASURY
DIVISION OF PURCHASE AND PROPERTY
33 WEST STATE STREET, P.O. BOX 230
TRENTON, NEW JERSEY 08625-0230
BID SOLICITATION #:
VENDOR/BIDDER:
226017
Getac, Inc.
Tammy Tubbs / Contract Manager
30 June 2022
OFFER AND ACCEPTANCE
OFFER
TO THE CITY OF TUCSON:
The Undersigned hereby offers and shall furnish the material or service in compliance with all terms, scope of work, conditions,
specifications, and amendments in the Request for Proposal which is incorporated by reference as if fully set forth herein.
For clarification of this offer, contact:
Name:
Company Name
Title:
Address
Phone:
City
State
Zip
Fax:
Signature of Person Authorized to Sign
E-mail:
Printed Name
Title
ACCEPTANCE OF OFFER
The Offer is hereby accepted. The Contractor is now bound to sell the materials or services specified in the
Contract. This Contract shall be referred to as Contract No. ________________.
CITY OF TUCSON, a municipal corporation
Approved as to form:
Awarded:
This ________ day of _______________ 20_____
This ________ day of _______________ 20_____
As Tucson City Attorney and not personally
As Director of Business Services and not
personally
April
23
13th
226017 -- 01
14th
23
April
Getac, Inc.
Tammy Tubbs
Capture Manager
949.217.8939
tammy.tubbs@getac.com
Irvine
CA
92618
15495 Sand Canyon Drive. Suite 350
Hsin-Jung Lu
DocuSign Envelope ID: 17FAFA7C-0EB4-43E9-87E8-2120136FAB84
4. RFP 226017
CITY OF TUCSON
REQUEST FOR PROPOSAL
226017
MOBILE COMPUTING SOLUTIONS
Due Date: Thursday, June 30, 2022
City of Tucson
255 W Alameda St
Tucson, AZ 85701
Procurement portal
https://secure.procurenow.com/portal/tucson-az
Public Portal https://secure.procurenow.com/portal/tucson-
az/projects/17227
PUBLISH DATE:
April 28, 2022
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 2 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
Attachments:
A - OFFER AND ACCEPTANCE
F - OMNIA_Partners_Solicitation_Attachment
G - 226017 Price Page
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 3 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
A.
NOTICE
A.1. CITY OF TUCSON
NOTICE OF REQUEST FOR PROPOSAL NO 226017
TITLE: Mobile Computing Solutions
SUBMITTAL DUE DATE: Thursday, June 30, 2022 AT 2:00 P.M. LOCAL AZ TIME
PRE-SUBMITTAL CONFERENCE DATE: Thursday, May 19, 2022
TIME: 10:00 am LOCAL AZ TIME
LOCATION: Microsoft Teams
QUESTIONS
SHALL
BE
DIRECTED
TO:
Casey
Adams
(520)
837-4128
casey.adams@tucsonaz.gov
Posted Date: Thursday, April 28, 2022
Competitive sealed offers for the material or service specified in this solicitation must be submitted
through the City’s online bidding system. No late submitted offer will be accepted or considered.
Reponses submitted in physical form or by facsimile or email will not be considered. Offerors are
cautioned to commence the submittal process sufficiently ahead of time to allow for unanticipated
delays resulting from things like a slow internet connection, internet outage, difficulty uploading large
documents, differing system requirements, etc.
Questions about this solicitation must be addressed to the responsible Contract Officer listed herein.
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 4 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
B.
INTRODUCTION
B.1. Summary
The City of Tucson (“The City”) is soliciting proposals from qualified firms to provide a Mobile Computing
Solution Including Ruggedized Laptops, Tablets, Accessories and Related Technology Products and
Services, to be delivered to various locations throughout the City of Tucson. Public Safety solutions for
Tucson Police Department and Tucson Fire Department is the primary focus for the eventual contract
with potential participation by other City departments like Tucson Water and General Services.
Therefore, a comprehensive and varied offering of products and services will be needed to meet the
diverse operations of the City.
B.2. Background
The City of Tucson, as the Principal Procurement Agency, has partnered with OMNIA Partners, Public
Sector (“OMNIA Partners”) to make the resultant contract (also known as the “Master Agreement” in
materials distributed by OMNIA Partners) from this solicitation available to other public agencies
nationally, including state and local governmental entities, public and private primary, secondary and
higher education entities, non-profit entities, and agencies for the public benefit (“Public Agencies”),
through OMNIA Partners’ cooperative purchasing program. The City of Tucson is acting as the
contracting agency for any other Public Agency that elects to utilize the resulting Master Agreement.
Use of the Master Agreement by any Public Agency is preceded by their registration with OMNIA
Partners (a “Participating Public Agency”) and by using the Master Agreement, any such Participating
Public Agency agrees that it is registered with OMNIA Partners, whether pursuant to the terms of a
Master Intergovernmental Cooperative Purchasing Agreement, a form of which is attached hereto on
Omnia Partners Attachment, or as otherwise agreed to. Omnia Partners Attachment contains additional
information about OMNIA Partners and the cooperative purchasing program.
OMNIA Partners is the largest and most experienced purchasing organization for public and private
sector procurement. Through the economies of scale created by OMNIA Partners public sector
subsidiaries and affiliates, National IPA and U.S. Communities, our participants now have access to
more competitively solicited and publicly awarded cooperative agreements. The lead agency
contracting process continues to be the foundation on which we are founded. OMNIA Partners is proud
to offer more value and resources to state and local government, higher education, K-12 education and
non-profits.
OMNIA Partners provides shared services and supply chain optimization to government, education and
the private sector. With corporate, pricing and sales commitments from the Supplier, OMNIA Partners
provides marketing and administrative support for the Supplier that directly promotes the Supplier
products and services to Participating Public Agencies through multiple channels, each designed to
promote specific products and services to Public Agencies on a national basis. Participating Public
Agencies benefit from pricing based on aggregate spend and the convenience of a contract that has
already been advertised and publicly competed. The Supplier benefits from a contract that generally
allows Participating Public Agencies to directly purchase goods and services without the Supplier’s
need to respond to additional competitive solicitations. As such, the Supplier must be able to
accommodate a nationwide demand for services and to fulfill obligations as a nationwide Supplier and
respond to the OMNIA Partners documents (Omnia Partners Attachment).
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 5 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
The City of Tucson anticipates spending approximately $900,000 over the full potential Master
Agreement term for Mobile Computing Solution Including Ruggedized Laptops, Tablets, Accessories
and Related Technology Products and Services . While no minimum volume is guaranteed to the
Supplier, the estimated annual volume of Mobile Computing Solution Including Ruggedized Laptops,
Tablets, Accessories and Related Technology Products and Services purchased under the Master
Agreement through OMNIA Partners is approximately $8,000,000. This projection is based on the
current annual volumes among the City of Tucson, other Participating Public Agencies anticipated to
utilize the resulting Master Agreement to be made available to them through OMNIA Partners, and
volume growth into other Public Agencies through a coordinated marketing approach between the
Supplier and OMNIA Partners.
B.3. Contact Information
Casey Adams
Senior Contract Officer
Email: casey.adams@tucsonaz.gov
Phone: (520) 837-4128
Department:
Business Services
B.4. Timeline
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 6 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
Release Project Date
April 28, 2022
Pre-Proposal Meeting (Non-
Mandatory)
May 19, 2022, 10:00am
Agenda
Microsoft Teams
Question Submission Deadline
May 27, 2022, 2:00pm
Proposal Submission Deadline
June 30, 2022, 2:00pm
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 7 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
C.
SCOPE OF WORK
C.1. General Requirements
A. QUALIFIED VENDORS: Offerors should meet the minimum qualifications:
1. Be an authorized reseller or manufacturer.
2. Have a strong national presence in the computer industry.
3. Have a distribution model capable of delivering products nationwide.
4. Have a demonstrated national sales presence.
5. Be able to meet the minimum requirements of the cooperative purchasing program detailed
herein.
6. Be able to provide the full range of products and services to meet the demands of the City
and all agencies that opt to participate in the cooperative purchasing program with the City.
B. ORDERING: Although the City is open to alternate ordering methods, the primary methods for
customers placing orders with the Contractor is through the following:
1. Online
2. Telephone
3. Email
C. DELIVERY REQUIREMENT: Contractor agrees to deliver all products to the desktop of the
ordering customer. In many cases within the City, the Contractor may be asked to deliver all
goods to the front counter within a given department.
D. USAGE REPORT: The Contractor shall provide an electronic copy of a usage report upon
request to the Agency Department of Procurement. The report shall provide complete
information on the items purchased under this Contract. At a minimum for each item sold, the
report should list the manufacturer name, model number, part number, serial number, item
description, quantity sold and total spend by department, division, ordering entity, etc.
E. WAREHOUSING, DISTRIBUTION AND SALES FACILITIES: The product specified in this
solicitation is dependent upon an extensive manufacturer-to-customer supply chain distribution
system. In order to be considered for award, each potential contractor is required to provide
proof of an extensive distribution system.
F. WARRANTY: Offeror shall warrant that all equipment and parts furnished in their offer are
newly manufactured and free from defects in material and workmanship for no less than (3)
three year from the date the equipment is delivered or installed. Warranty shall also guarantee
accepted trade standards of quality, fitness for the intended uses, and conformance to
promises or specified specifications in addition to temperature and humidity variations. No
other express or implied warranty shall eliminate the vendor’s liability as stated herein.
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 8 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
C.2. Product Requirements
A. RUGGED DEFINTIONS:
1. Ultra-Rugged: Designed to meet precise specifications for military use and are made to
handle the harshest environmental conditions. An ultra-rugged laptop can be left out in a
sandstorm, frozen in a blizzard or sent on a vibrating rocket into space without any
detrimental effects. All products being offered shall meet or exceed the specifications
defined in the most recent Department of Defense Test Method Standard as Military Grade.
Most recent document is MIL- STD-810H 31 OCTOBER 2008. In addition, equipment
offered and tested by the City shall function in extreme heat temperature of 150 degrees
and wet, rainy, humid environments and a drastic change from to dry to humid as occurs in
Tucson during the wet months. The devise will allow for precise daylight and night
readability without glare.
2. Fully-Rugged: Designed from the inside-out to work in extreme temperatures, to be
resistant to being dropped, to resist shocks and vibrations and to be dustproof and
waterproof. A fully- rugged laptop may have a solid state hard drive.
3. Semi or Business-Rugged: Withstands harsh temperatures as well as extreme vibration
such as in a vehicle riding over rough terrain. It can also handle some water on the
keyboard. Semi- rugged laptops are typically regular laptops with better cases, rubber-
mounted hard drives and spill-proof keyboards.
B. PRODUCT CATEGORIES: A complete and comprehensive line of technical product and
service solutions including, but not limited to, the following:
1. Ruggedized Laptops: Components include touchscreens, solid state drives, vibration
resistant/control, bezels, heat resistant, water resistant,
a. Ultra-rugged
b. Fully-rugged
c. Semi or Business-rugged
2. Ruggedized Tablets: Touchscreens must be useable with latex or other medical gloves and
q-tips, keyboard film, sanitization resistant, stylus secured to tablet.
a. Ultra-rugged
b. Fully-rugged
c. Semi or Business-rugged
3. Accessories including but not limited to the following categories
a. vehicle mounts
b. desktop replicators
c. docking stations
d. batteries
e. battery chargers
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 9 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
f. memory cards
g. external drives
h. extended warranties to include batteries
i. keyboards
j. keyboard covers
k. backlit keyboards
l. stylus
m. solid state drives
n. cases
o. touchscreens
p. aircard
q. cooling devices
r. Peripherals
s. other
4. Ancillary Products (includes 3rd Party products including but not limited to the following
Ancillary products that complement and are associated with the proposed product lines.
a. cradlepoint
b. antennas
c. other
d. Other Technology Product Categories (list each category with a brief description)
C. CURRENT PRODUCTS: All products being offered in response to this solicitation shall be in
current and ongoing production; shall be formally announced for general marketing purposes;
shall be a model or type currently functioning in a user (paying customer) environment and
capable of meeting or exceeding all specifications and requirements set forth in this
solicitation. Newer versions released may be proposed during the term of the contract.
D. DEFECTIVE PRODUCT: All defective products shall be replaced and exchanged by the
Contractor. The cost of transportation, unpacking, inspection, re-packing, re-shipping or other
like expenses shall be paid by the Contractor. All replacement products must be received by
the City within seven (7) days of initial notification regardless of whether or not defective
product has been received by contractor.
E. PRODUCT/RECALL NOTICES: In the event of any recall notice, technical service bulletin, or
other important notification affecting product purchased from this contract, a notice shall be
sent to the Contract Representative. It shall be the responsibility of the contractors to assure
that all recall notices are sent directly to the agencies Contract Representative.
F. PRICING: Pricing shall be provided in the format of a discount off Suggested Retail Price
(SRP) with the ability to provide discounts based on large quantity and large dollar spend.
Because the “technology marketplace” is one of rapid change with new products and revisions
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 10 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
coming into the marketplace on a regular basis, it is required that a verifiable pricing formula or
guaranteed discount matrix be included with the response. This formula will provide a method
of determining the price of future configuration. In the event a product is discontinued, Vendor
will provide a product of the same or greater functionality, utilizing the proposed discount
structure. In addition, Vendor must notify the City in writing within 180 days of End of Life on all
models.
G. SALES PROMOTIONS: In addition to decreasing prices for the balance of the Contract term
due to a change in market conditions, a Contractor may conduct sales promotions involving
price reductions for a specified lesser period.
H. PRODUCT DEMONSTRATIONS: The City will conduct product demonstrations with those
Offerors who proceed to this phase of the evaluation process. The Offerors proposed
products may be tested during a minimum 30-day window. The test time will start upon
completion of vehicle installation, if applicable. Offerors shall provide a specified quantity
(to be determined later) of each proposed product for testing in the Tucson work environment.
Demo products will be installed in law enforcement automobiles and motorcycles, in Fire and
EMT vehicles, and field crew vehicles. The tests will document the performance of the
proposed products in the actual work environments of staff, which includes inclement weather
where extreme temperature changes exist. Temperatures inside vehicles can reach over 150
degrees, outdoor temperatures can reach 115 degrees and be very wet and humid due to the
monsoon season. Staff shall document the functionality of the products and any issues that are
experienced. Proposed products, including installation and removal, must be provided to City
at no cost.
I. See below for a list of the equipment currently in use in the City of Tucson. Demo products will
not be limited to only these types of equipment, and this list is being provided solely to give
offerors an indication of the type of equipment currently in use.
C.3. Additional Product Requirements
Products should include the following options:
• Basic Input/Output System (BIOS) Settings
• Blue Tooth (version 4.1 and above)
• Optical Drive
• Passthrough Requirements
• Dual Battery
• Security Options
Please include literature for any additional options/features that are available.
C.4. Equipment Currently in Use by the City of Tucson
Department Manufacturer Model Number Installed Quantity Installed in Vehicle Type
Tucson Fire Panasonic CF31 130 MDTs
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 11 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
Tucson Fire Panasonic CF19 74 ePCR
Tucson Fire Panasonic FZ-G1/CF20 30 Fire Inspector
Tucson Fire Havis DS-GTC-801-3
Tucson Fire Gambler Johnson 7160-0568
NOTES:
CF31 - MDTs installed on Engines, Ladders, Ladder Tenders, Paramedic Units, F150, F250, F350
CF19 - Reporting software/ePCR for use on Engines, Ladders, Ladder Tenders, Paramedic Units,
F150, F250, F350
FZ-G1 - Fire Inspector reporting tablet
DEMO UNITS: 3 MDTs, 3ePCRs and 3 Inspector units.
Department Manufacturer Model Number Quantity Vehicle Type
Tucson Police Panasonic CF20 47 Motorcycles
Tucson Police Panasonic CF54 1014 Patrol & unmarked units (SUVs and sedans) /Assigned to
Individual detectives/Officers
Tucson Police Panasonic CF55 107 Patrol & unmarked units (SUV’s and sedans)
Tucson Police Havis PS-PAN-421-2
C.5. Service Requirements
A. SERVICE CATEGORIES: Offerors shall provide as many of the following associated services
that are available through its distribution and sales network:
1. Financing or Leasing
a. Capital
b. Operating
c. Other
2. Consulting
a. Public safety equipment needs assessment and recommendation for upcoming use
case
b. Grant assessment and writing
c. Other
3. Repairs
a. Onsite
b. Repair Facility
c. Other
4. Installation:
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 12 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
a. Provide installation services.
5. Protection Plus
a. List products.
b. Provide details.
6. Extended Warranties
a. List products.
b. Provide details.
7. Training and Education
a. Onsite
b. Online
c. Offsite
8. Customer Support Services: The policies and procedures for:
a. Replacements
b. Returns
c. Restocking charges
d. After hours service
e. After sales support
f. Out of stock
g. Order tracing
h. Technical feedback
i. Quality assurance for orders
j. Drop shipments
k. Online support
i. Customer
ii. Technical
l. Phone support
i. Customer
ii. Technical
m. Location, hours and staff quantity of call centers
n. other
9. Implementation
10. Misplaces or Stolen device location
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 13 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
11. Other Applicable Services. Value-add services not included in above categories.
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 14 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
D.
INSTRUCTIONS TO OFFERORS
D.1. DEFINITION OF KEY WORDS USED IN THE SOLICITATION
For purposes of this solicitation and subsequent contract, the following definitions shall apply:
City:The City of Tucson, Arizona
Contract:The legal agreement(s) executed between City and the Successful Offeror(s). The Contract
will be deemed to include all the conditions and requirements set forth in this RFP and any Amendments
to the RFP, all the Special Terms and Conditions and Standard Terms and Conditions, and all the terms
of the Proposal submitted by Offeror as finally negotiated and accepted by the City.
Contractor/Consultant:A Successful Offeror that enters into a Contract with the City.
Contract Representative:The City employee or employees who have been designated to act as the
City contact for this solicitation process and who are responsible for monitoring and overseeing the
Contractor's performance under the Contract.
Business Services Director:The contracting authority for the City, authorized to sign contracts and
amendments thereto on behalf of the City.
May: Indicates something that is not mandatory but permissible.
Offer:Any proposal, statement of qualifications, bid, or other submission provided by an Offeror in
response to this Solicitation.
Offeror: Each individual or entity that submits a submittal in response to this solicitation.
Will:The indicated party is promising to take the action or abide by the condition.
Must: The action or condition is required.
Should:Indicates something that is recommended but not mandatory. If the Offeror fails to provide
recommended information, the City may, at its sole option, ask the Offeror to provide the information
or evaluate the proposal without the information.
D.2. PRE-SUBMITTAL MEETING
A Pre-Submittal Meeting will be held at the date and time stated on the cover page of this solicitation,
if such a date and time is provided. Attendance at this meeting is not mandatory, but written minutes
and/or notes regarding the meeting will NOT be provided, so attendance is encouraged. The purpose
of this meeting will be to clarify the contents of this solicitation in order to prevent any misunderstanding
of the City's position.
D.3. INQUIRIES
Any questions about this solicitation or the proposed Contract must be presented at the Pre-Submittal
Meeting, if there is one (see above), or submitted in writing, via email, or through the online bidding
system, to the Contract Officer by the Question Submission Deadline. The email must refer to the
solicitation number and the paragraph number of the provision that the question concerns. The Contract
Officer may respond by email or may, if they deem it appropriate, address the question in a solicitation
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 15 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
Amendment. Offeror may not rely on oral interpretations or clarifications about the solicitation; only
questions answered in an email by the Contract Officer or posted as a formal solicitation Amendment
will be binding.
D.4. ADDENDUM OF SOLICITATION
Solicitation Addenda will be posted on the City’s link to the online bidding website. Offeror is responsible
for checking the webpage regularly for new solicitation addenda and must acknowledge each
addendum to this solicitation in its submittal. Please note that vendors who have registered with the
Business Services Department at http://www.tucsonprocurement.com/ OpenGov:Procurement website
and follow the City of Tucson will receive email notifications of solicitation addenda.
D.5. UNDERSTANDING SCOPE OF WORK
Before submitting a response to this solicitation, Offeror must familiarize itself with the Scope of Work,
laws, regulations, physical conditions, and other factors affecting the obligations – including the
expense and difficulty of fulfilling those obligations – that Offeror will have under the Contract if awarded
to Offeror. No adjustment to the financial or other terms of the Contract will be justified by Offeror’s
failure to fully understand or appreciate the Contract requirements or other factors affecting Contract
performance.
D.6. PREPARATION OF SUBMITTAL
A. Form and Organization. Offeror’s Submittal must be on the forms provided in this solicitation
(as applicable). Supporting documentation must be arranged in a manner that follows and
clearly refers to corresponding sections of the solicitation. Offeror may copy the submittal
forms in order to complete them electronically but may not alter or rearrange them or change
any paragraph designations.
B. Confidential Information. Any information in its submittal that Offeror wishes to be treated as
confidential must be clearly marked “CONFIDENTIAL.”
C. Proposal Contents. Offeror’s submittal must contain a response to all sections of the
solicitation and forms must be completed and any requested supporting documentation
attached.
D. Signatures. Offeror must include in their submittal signed copies of the Offer and Acceptance
page. Any cover letter accompanying the proposal documents must be signed. Offeror must
initial each erasure, interlineation or other modification in the submittal. The person signing and
initialing on behalf of Offeror must be a person authorized to legally bind Offeror.
E. Prices. Where a unit price is provided it will govern over any erroneous extension of the price.
F. Time Periods. Periods of time, stated as a number of days, will be calendar days unless
specifically stated otherwise.
G. Accuracy. Mistakes in preparation of its submittal confers on Offeror no right to modify or
withdraw its submittal after the Submittal Deadline.
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 16 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
H. Cost of Preparation. The City will not reimburse Offeror for the cost of developing, presenting,
submitting or providing any response to this solicitation.
I. Subcontractors. Offeror must, in their submittal, list any subcontractors that it will utilize in the
performance of the Contract if they are awarded the Contract and must describe their
qualifications in detail.
J. Incomplete Information. Failure to include all requested information may have a negative
impact on the evaluation of Offeror’s submittal.
D.7. PAYMENT DISCOUNTS
Payment discount periods shall be computed from the date of receipt of the material/service or correct
invoice, whichever is later, to the date City’s payment warrant is mailed. Unless freight and other
charges are itemized, any discount provided shall be taken on full amount of invoice. Payment
discounts of twenty-one calendar days or more shall be deducted from the proposed price in
determining the price points. However, the City shall be entitled to take advantage of any payment
discount offered by a vendor provided payment is made within the discount period. The payment
discount shall apply to all purchases and to all payment methods.
D.8. TAXES
The City is exempt from federal excise tax, including the federal transportation tax. The City is not tax
exempt from sales tax, etc.
D.9. PROPOSAL/SUBMITTAL FORMAT
A proposal should be submitted on the forms and in the format specified in the RFP. Any information
that the offeror requested to held as confidential information shall be clearly marked as such. The
material should be in sequence and related to the RFP. The sections of the submittal should be
organized, clearly identifiable, and should include a minimum of the following sections: the completed
Offer and Acceptance Form, all signed Amendments, a copy of this RFP document, and the Offeror’s
response to the Evaluation Criteria including the completed Price Page. Failure to include the requested
information may have a negative impact on the evaluation of the offeror's proposal.
D.10. EXCEPTIONS TO CONTRACT PROVISIONS
By submitting a submittal in response to this solicitation, Offeror is offering to enter into the Contract
with the City. If Offeror wishes to modify any Contract terms and conditions, Offeror must, in its
submittal, clearly identify the changes it is requesting. No requested modification will be deemed
accepted by the City unless and until the City’s Business Services Director or their designee expressly
accepts it in writing.
D.11. PUBLIC RECORD
Any documents submitted by Offeror in response to this solicitation will become the property of the City.
Except as set forth below with respect to Confidential Information, the Submittal will be deemed to be
a public record available for review by the public after the award notification.
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 17 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
D.12. CONFIDENTIAL INFORMATION
The City is obligated to abide by the Arizona Public Records Law, A.R.S. §§ 39-101 through 39-161. If
Offeror believes that any portion of its proposal, offer, specification, protest or correspondence contains
information that is confidential and subject to being withheld from disclosure in the event that the City
receives a public records request to which the record is responsive, Offeror must, when the record is
submitted, provide the Contract Officer written notification of that fact. The records or portions of records
that Offeror wishes to be treated as confidential must also be clearly marked “CONFIDENTIAL” on their
face. Pricing will not be treated as confidential.
If the City, after award notification, receives a public-records request to which a Contractor record
marked “CONFIDENTIAL” is responsive, City will notify Offeror in writing. Unless Offeror, within 10
days after the date of that notice, obtains and provides to City an order from a court of competent
jurisdiction prohibiting the City from releasing the records, the City may release the records without any
liability to Offeror.
D.13. CERTIFICATION OF NONCOLLUSION; CONFLICTS OF INTEREST
By submitting a response, Offeror warrants that:
A. Preparation and submission of the submittal did not involve collusion or other anti-competitive
practices.
B. Offeror has not given, offered to give, nor intends to give at any time hereafter, any economic
opportunity, future employment, gift, loan, gratuity, special discount, trip, favor, meal or service
to a public servant in connection with this solicitation.
C. No person has been employed or retained to solicit or secure a Contract under this solicitation
upon a promise of a commission, percentage, brokerage, or contingent fee.
D. No member of the City of Tucson Mayor and Council or any employee of the City involved in
this solicitation process has any financial interest in Offeror’s firm.
The City may disqualify Offeror from further participation in the solicitation process if the City determines
that Offeror has an actual or apparent conflict of interest or has engaged in any collusion or anti-
competitive practices.
D.14. WHEN AND HOW TO SUBMIT PROPOSALS
In order to be considered, Offeror must, no later than the Submittal Deadline, submit its response
electronically through the City’s online bidding system. Submittal instructions and online bidding system
can be found at the following link: https://www.tucsonprocurement.com/
NOTE: THE ENTIRE PROPOSAL MUST BE IN "“SUBMITTED"” STATUS IN THE CITY’S ONLINE
BIDDING SYSTEM IN ORDER TO BE CONSIDERED. RESPONSES THAT HAVE BEEN CREATED
IN THE SYSTEM, BUT THAT ARE NOT IN "“SUBMITTED"” STATUS BY THE PROPOSAL
SUBMITTAL DEADLINE WILL NOT BE CONSIDERED.
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 18 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
D.15. OFFER AND ACCEPTANCE PERIOD
In order to allow for an adequate evaluation, the City requires an offer in response to this solicitation to
be valid and irrevocable for ninety (90) days after the proposal due date and time.
D.16. WITHDRAWAL OF SUBMITTAL; BINDING OFFER
By submitting a response to this solicitation, Offeror is offering to enter into the Contract with the City.
Offeror may withdraw a submitted response at any time prior to the Submittal Deadline. Submittals can
be withdrawn by clicking "unsubmit proposal" in the online bidding system.
D.17. DISCUSSIONS/CLARIFICATIONS
The City may, at its discretion, conduct discussions with Offeror for the purpose of eliminating minor
irregularities, informalities, or apparent clerical mistakes in Offeror’s submittal in order to clarify the offer
and assure full understanding of, and responsiveness to, solicitation requirements.
D.18. TAX OFFSET POLICY
If applicable, in evaluating price proposals, the City shall include the amount of applicable business
privilege tax, except that the amount of the City of Tucson business privilege tax shall not be included
in the evaluation.
D.19. CONTRACT NEGOTIATIONS
Exclusive or concurrent negotiations may be conducted with responsible offeror(s) for the purpose of
altering or otherwise changing the conditions, terms and price of the proposed contract unless
prohibited. Offerors shall be accorded fair and equal treatment in conducting negotiations and there
shall be no disclosure of any information derived from proposals submitted by competing offerors.
Exclusive or concurrent negotiations shall not constitute a contract award nor shall it confer any property
rights to the successful offeror. In the event the City deems that negotiations are not progressing, the
City may formally terminate these negotiations and may enter into subsequent concurrent or exclusive
negotiations with the next most qualified firm(s).
D.20. VENDOR REGISTRATION; BUSINESS LICENSE
In order to be eligible for award of a Contract, Offeror must:
A. Register with the City’s Business Services Department. Registration can be completed at
http://www.tucsonprocurement.com/ by clicking on Vendor Services. Please note that email
notifications of newly published solicitations and amendments will be provided to those
vendors that select email as their preferred delivery method in their vendor record.
B. Obtain a City of Tucson Business License or a written determination from the City'’s Business
License Section that a license is not required. Application for a City Business License can be
completed at http://www.tucsonaz.gov/etax. For questions contact the City'’s Business License
Section at (520) 791-4566 or email at tax-license@tucsonaz.gov.
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 19 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
D.21. UPON NOTICE OF INTENT TO AWARD
The apparent successful offeror shall sign and file with the City, within five (5) days after Notice of Intent
to Award, all documents necessary to the successful execution of the Contract.
D.22. AWARD OF CONTRACT
Notwithstanding any other provision of the Request for Proposal, the City reserves the right to:
A. waive any immaterial defect or informality; or
B. reject any or all proposals, or portions thereof; or
C. reissue the Request for Proposal.
A response to this Request for Proposal is an offer to contract with the City based upon the terms,
conditions and Scope of Work contained in the City's Request for Proposal. Proposals do not become
contracts unless and until they are executed by the City's Business Services Director and the City
Attorney. A contract has its inception in the award, eliminating a formal signing of a separate contract.
All of the terms and conditions of the contract are contained in the Request for Proposal, unless any of
the terms and conditions are modified by a Request for Proposal amendment, a Contract Amendment,
or by mutually agreed terms and conditions in the Contract documents.
D.23. PROPOSAL RESULTS
The name(s) of the successful offeror(s) will be posted on the Procurement Department’s Internet site
at http://www.tucsonprocurement.com/ upon issuance of a Notice of Intent to Award or upon final
contract execution.
D.24. PROTESTS
A protest shall be in writing and shall be filed with the Business Services Director. A protest of a Request
for Proposal shall be received at the Department of Procurement not less than five (5) working days
before the Request for Proposal due date. A protest of a proposed award or of an award shall be filed
within ten (10) days after issuance of notification of award or issuance of a notice of intent to award, as
applicable. A protest shall include:
A. The name, address, and telephone number of the protestant;
B. The signature of the protestant or its representative;
C. Identification of the Request for Proposal or Contract number;
D. A detailed statement of the legal and factual grounds of protest including copies of relevant
documents; and
E. The form of relief requested.
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 20 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
E.
PROPOSAL EVALUATION REQUIREMENTS
E.1. PROPOSAL EVALUATION CRITERIA – (listed in relative order of
importance)
A. Method of Approach
B. Price Proposal
C. Qualifications & Experience
E.2. SHORTLIST
The City reserves the right to shortlist the offerors on any of the stated criteria. However, the City may
determine that shortlisting is not necessary.
E.3. INTERVIEWS
The City may interview some or all of the offerors at any point during the evaluation process. If
interviews are conducted, information provided during the interview process will be taken into
consideration in the evaluation process.
E.4. ADDITIONAL INVESTIGATIONS
The City may undertake any additional investigations it deems appropriate to evaluate the competence
and financial stability of any offeror.
E.5. OTHER INFORMATION
Information that evaluation committee members have about an offeror beyond what is provided in the
offeror’s proposal may be taken into consideration during the evaluation process.
E.6. PRICE PROPOSAL
A. Tax Offset Policy. If applicable under Section 28-18(6) or Section 28-17(7)(d) of the Tucson
Procurement Code, the City will include the amount of all business privilege taxes other than
the City’s in evaluating price proposals.
B. Payment Discounts. Any discounts offered by Offeror for payments made within 21 calendar
days or more will be deducted from the proposed price in evaluating an offeror’s price
proposal. However, the City may take advantage of any early- or timely-payment discounts
offered by a vendor. Any proposed payment discount will apply to all purchases and to all
payment methods
E.7. CITY’S RIGHT TO WAIVE DEFECTS OR REJECT SUBMITTALS
Notwithstanding any other provision of this solicitation, the City may:
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 21 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
A. Waive any immaterial defect or informality; or
B. Reject any or all submittals, or portions thereof; or
C. Reissue the solicitation.
E.8. CONTRACT NEGOTIATIONS
At the City’s discretion, it may negotiate with one or more responsible offerors to agree upon the final
conditions, terms and price of the Contract. In doing so, the City will treat offerors fairly and will not
disclose to any offeror information from responses submitted by other offerors. Exclusive or concurrent
negotiations do not constitute a contract award and do not confer any rights to the offerors participating
in such negotiations. In the event the City deems that negotiations are not progressing, the City may
formally terminate these negotiations and may enter into concurrent or exclusive negotiations with the
next most qualified firm(s).
E.9. AWARD OF CONTRACT
A Contract is created when, and only when, it is formally awarded, which occurs when the Business
Services Director and the City Attorney sign the Offer and Acceptance page of the Successful Offeror’s
submittal. When a Contract is awarded, the City will send the Contractor a Notice of Award.
The City may first issue a Notice of Intent to Award to the Successful Offeror(s). Offeror, if it receives a
Notice of Intent to Award from the City, must sign and file with the City, within five (5) days after receipt
of the Notice, all documents necessary for execution of the Contract. A Notice of Intent to Award does
not create a contract. Only a subsequent formal award, as described above, creates a Contract.
E.10. MULTIPLE AWARDS
The City, at its sole discretion, may award multiple Contracts.
E.11. SUBMITTAL RESULTS
After the City issues a Notice of Award, the City will post the name(s) of the Successful Offeror(s) on
the Business Services Department’s Internet site at http://www.tucsonprocurement.com/.
E.12. PROTESTS
Any interested party, may, in accordance with Article IX of the Tucson Procurement Code, protest either
this solicitation or the award of a Contract under this solicitation. A protest based on alleged
improprieties in this solicitation must be filed no later than five (5) working days before the Proposal
Submittal Deadline. A protest of a proposed or actual award must be filed no later than ten (10) calendar
days after the City issues a Notice of Intent to Award or, if no Notice of Intent to Award is issued, after
the City issues a Notice of Award.
A protest must be made in writing and filed with the Contract Officer. It must include:
A. The name, address, and telephone number of the protestant;
B. The signature of the protestant or its representative;
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 22 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
C. The solicitation or Contract number;
D. A detailed statement of the legal and factual grounds for the protest along with copies of all
relevant documents; and
E. The form of relief requested.
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 23 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
F.
SPECIAL TERMS AND CONDITIONS
F.1. COOPERATIVE PURCHASING
Contractor will, when requested, provide goods and services at the same prices and under the same
terms and conditions as set forth in this Contract to any public or nonprofit agency that, at the time of
request, is registered with OMNIA Partners, Public Sector, has a Cooperative Purchasing Agreement
with the City or participates in the Strategic Alliance for Volume Expenditures (SAVE) cooperative. See
http://www.tucsonprocurement.com/coop_partners.aspx and click on “Cooperatives” for a list of
agencies
that
have
Cooperative
Purchasing
Agreements
with
the
City;
see
http://www.mesaaz.gov/home/showdocument?id=23638 for a list of agencies participating in SAVE.
These lists are subject to change. Contractor may, however, negotiate with an agency for payment of
additional out-of-pocket expenses that will be incurred by Contractor in providing goods and services
to the agency (i.e., freight charges, travel related expenses, etc.).
Each participating agency that orders goods or services under this Contract as provided above is solely
responsible for paying Contractor for those goods and services. The City is not responsible for any
disputes arising out of transactions made by others.
F.2. FOB DESTINATION FREIGHT PREPAID
Prices shall be FOB Destination Freight Prepaid to the delivery location designated. Contractor shall
retain title and control of all goods until they are delivered and the Contract of coverage has been
completed. All risk of transportation and all related charges shall be the responsibility of the Contractor.
All claims for visible or concealed damage shall be filed by the Contractor. The City will assist the
Contractor in arranging for inspection.
F.3. PRICE ADJUSTMENT
The City will review fully documented requests for price adjustment after any Contract has been in
effect for one (1) year. Any price adjustment will only be made at the time of Contract renewal and/or
extension and will be a factor in the extension review process. The City will determine whether the
requested price adjustment or an alternate option, is in the best interest of the City. Any price
adjustment will be effective upon the effective date of the Contract extension.
F.4. TERM AND RENEWAL
The term of the Contract shall commence upon award and shall remain in effect for a period of two (2)
year, unless terminated, canceled or extended as otherwise provided herein. The Contractor agrees
that the City of Tucson shall have the right, at its sole option, to renew the Contract for three (3)
additional one-year periods or portions thereof. In the event that the City exercises such rights, all
terms, conditions and provisions of the original Contract shall remain the same and apply during the
renewal period with the possible exception of price and minor scope additions and/or deletions.
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 24 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
G.
INSURANCE REQUIREMENTS
G.1. Required Insurance Policies
Contractor will obtain and maintain during the entire term of this Contract the following insurance
coverage from insurers that have an “A.M. Best” rating of not less than A-VII:
G.2. Commercial General Liability
Policy must include Bodily Injury, Property Damage, Personal Injury and Broad Form Contractual
Liability with coverage limits no lower than:
Each Occurrence: $1,000,000
General Aggregate: $2,000,000
Products & Completed Operations Aggregate: $2,000,000
Personal and Advertising Injury: $1,000,000
Blanket Contractual Liability: $1,000,000
G.3. Commercial Automobile Liability
Policy must include bodily injury and property damage, for any owned, hired, and/or non-owned
vehicles used in performance of work under this Contract, with a Combined Single Limit no lower than
$1,000,000.
G.4. Worker's Compensation. Policy must have coverage limits no lower than:
Policy must have coverage limits no lower than:
Per Occurrence: Statutory
Employer's Liability: $1,000,000
Disease Each Employee: $1,000,000
Disease Policy Limit: $1,000,000
[If Contractor is a Sole Proprietor, include this waiver provision under A.R.S. § 23-961(M). To determine
whether the Contractor is a Sole Proprietor, please request the Sole Proprietor/Independent Contractor
form from the Contract Officer listed in the solicitation.] I am a sole proprietor, and I am doing business
as [name of sole proprietor business]. I am performing work as an independent contractor for the City
of Tucson. I am not the employee of the City of Tucson for workers' compensation purposes, and,
therefore, I am not entitled to workers' compensation benefits from the City. I understand that if I have
any employees working for me, I must maintain workers' compensation insurance on them.
G.5. Professional Liability - Technology Errors & Omissions
Each Claim: $1,000,000
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 25 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
General Aggregate: $2,000,000
G.6. Claims Made Insurance Coverage
If any or part of the required insurance is written on a claims-made basis, any policy retroactive date
must precede the date of the contract and the Contractor must maintain such coverage for a period not
less than three (3) years following contract expiration, termination or cancellation.
G.7. Additional Insurance Requirements
All Policies, excluding Employment Practices Liability and Professional Liability (Errors & Omissions),
shall include or be endorsed to include the following provisions:
A. A waiver of subrogation endorsement in favor of the City of Tucson, for losses arising from
work performed by or on behalf of the Contractor (Including Worker’s Compensation).
B. The insurance afforded the contractor shall be primary insurance and that any insurance
carried by the City of Tucson and its agents, officials or employees shall be excess and not
contributory.
C. Coverage provided by the Contractor shall not be limited to the liability assumed under the
indemnification provisions of this Contract.
G.8. Policy Change Notice.
Contractor will give the City 10 days advance written notice before any of the above policies are
changed in any manner that is inconsistent with the requirements of this Contract. The notice must be
sent directly to the Procurement Division of the Business Services Department.
G.9. Additional Insured
The Commercial General Liability, Commercial Automobile Liability and umbrella policies where
applicable will include the City as an additional insured with respect to liability arising out of the
performance of this contract. The City must be covered to the full policy limits, even if those limits of
liability are in excess of those required by this Contract.
G.10. Acceptability of Insurers
Contractors insurance shall have an “A.M. Best” rating of not less than A-VII. The City of Tucson in no
way warrants that the required minimum insurer rating is sufficient to protect the Contractor from
potential insurer insolvency.
G.11. Verification of Coverage
Contractor shall furnish the City of Tucson with certificates of insurance (ACORD form or equivalent
approved by the City of Tucson) as required by this Contract. The certificates for each insurance policy
are to be signed by an authorized representative.
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 26 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
All certificates and endorsements are to be received and approved by the City of Tucson before work
commences. Each insurance policy required by this Contract must be in effect at or prior to
commencement of work and remain in effect for the duration of the contract and two (2) years after
completion. Failure to maintain the insurance policies as required by this Contract, or to provide
evidence of renewal upon the City’s request, is a material breach of contract.
All certificates required by this Contract shall be sent directly to the Procurement Division.
The City of Tucson project/contract number and project description shall be noted on the certificate of
insurance. The City of Tucson reserves the right to require complete copies of all insurance policies
required by this Contract at any time.
G.12. Subcontractors
Contractors’ certificate(s) shall include all subcontractors as insureds under its policies or Contractor
shall furnish to the City of Tucson separate certificates and endorsements for each subcontractor. All
coverages for subcontractors shall be subject to the minimum requirements identified above.
G.13. Exceptions
In the event the Contractor or sub-contractor(s) is/are a public entity, then the Insurance Requirements
shall not apply. Such public entity shall provide a Certificate of Self- Insurance.
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 27 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
H.
STANDARD TERMS AND CONDITIONS
H.1. ACCEPTANCE
Mere physical receipt and inspection of goods or services by the City does not alter or affect the
obligations of Contractor to provide goods and services that conform to all specifications of this Contract
and the City may reject goods or services that are later found to be nonconforming.
H.2. ADVERTISING
Contractor will not advertise or publish information concerning this Contract without prior written
consent of the City’s Business Services Director.
H.3. AFFIRMATIVE ACTION
Contractor shall abide by the provisions of the Tucson Procurement Code Chapter 28, Article XII.
H.4. AMERICANS WITH DISABILITIES ACT (ADA)
The Contractor shall comply with all applicable provisions of the Americans with Disabilities Act (Public
Law 101-336, 42 U.S.C. 12101, et seq.) and applicable Federal regulations under the Act.
H.5. ARBITRATION
Notwithstanding any other provision in this Contract, no agreement by the City to arbitrate a dispute is
binding unless given expressly and in writing after execution of this Contract. However, if both parties
agree, disputes may be resolved through arbitration following the process in A.R.S. § 12-1501, et seq.
Contractor must continue to perform under this Contract without interruption, notwithstanding the
provisions of this section.
H.6. ASSIGNMENT
Contractor may not assign its rights or obligations under this Contract without the prior written
permission of the City's Business Services Director. The City will not unreasonably withhold approval
for a requested assignment.
H.7. CHILD/SWEAT-FREE LABOR POLICY
The Contractor shall comply with all applicable provisions of the United States Federal and State Child
Labor and Worker's Right laws and agrees if called upon to affirm in writing, that they, and any
subcontractor involved in the provision of goods to the City, are in compliance.
H.8. COMMENCEMENT OF WORK
Contractor will not commence any billable work or provide any material or service under this Contract
until Contractor receives a purchase order or is otherwise directed to do so, in writing, by the City.
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 28 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
H.9. CONFIDENTIALITY OF RECORDS
Contractor will establish and maintain procedures to ensure that no information contained in its records
or obtained from the City or from others in carrying out its functions under this Contract is used or
disclosed by it, its agents, officers, or employees, except as required to efficiently perform its duties
under the Contract, and will take appropriate measures to protect any personal identifying information
of any individuals.
H.10. CONFLICTS OF INTEREST
The City may terminate this Contract without penalty or further obligation pursuant to A.R.S. § 38-511
if any person significantly involved in initiating, negotiating, securing, drafting, or creating the Contract
on behalf of the City is or becomes, at any time while the Contract or any extension of the Contract is
in effect, an employee of, or a contractor to, Contractor with respect to the subject matter of this
Contract. Termination will be effective when written notice from the City's Business Services Director
is received by Contractor, unless the notice specifies a later time.
H.11. CONTRACT AMENDMENTS; ADDITIONAL WORK
This Contract may only be amended by a written agreement signed by the parties. The City’s Business
Services Director or their designee may, on behalf of the City (1) approve and execute any
amendments, change orders, or supplemental written agreements; and (2) grant time extensions or
contract renewals. Except in the case of a documented emergency, Contractor will not perform any
work under this Contract that exceeds the scope of work or contract amount unless a formal
amendment or change order has first been approved and executed by the City.
H.12. DEFAULT IN ONE INSTALLMENT TO CONSTITUTE TOTAL BREACH
Contractor shall deliver conforming materials in each installment or lot of this Contract and may not
substitute nonconforming materials. Delivery of nonconforming materials, or default of any nature, may
constitute breach of the Contract. Noncompliance may be deemed a cause for possible Contract
termination.
H.13. DELIVERABLES PROPERTY OF CITY; NO LIENS
All services, information, computer program elements, reports and other deliverables created under
this Contract are the sole property of the City and may not be used or released by Contractor except
with the City’s prior written permission.
All deliverables supplied to the City under this Contract will be free of all liens and encumbrances.
H.14. DUPLEXED/RECYCLED PAPER
Whenever practicable, all printed materials produced by Contractor in the performance of this Contract
will be duplexed (two-sided copies), printed on recycled paper, and labeled as such.
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 29 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
H.15. ENTIRE CONTRACT; INTERPRETATION
This Contract, which includes all the conditions and requirements set forth in the solicitation and all
Amendments to the solicitation, all the Special Terms and Conditions and Standard Terms and
Conditions, and all the terms of the submittal submitted by Contractor as finally negotiated and accepted
by the City, constitutes the entire agreement of the parties regarding the services described in the
Scope of Work and will prevail over any and all previous agreements, contracts, proposals,
negotiations, purchase orders, or master agreements in any form.
No course of prior dealings between the parties and no usage of the trade will be deemed to supplement
or explain any term used in the Contract.
H.16. FEDERAL IMMIGRATION LAWS AND REGULATIONS
Contractor warrants and will require each subcontractor performing work on this Contract to warrant
that it will comply with all federal immigration laws and regulations that relate to its employees and with
the requirements of A.R.S. § 23-214(A). A breach of this warranty will be deemed a material breach of
this Contract that is subject to penalties up to and including termination of this Contract. City may
inspect the records of any employee of Contractor or any subcontractor performing work on this
Contract to monitor Contractor’s and its subcontractors’ compliance with this warranty.
H.17. FINANCIAL RECORDS AND AUDITS
A. Financial Controls and Accounting Records. Contractor will exercise internal controls over all
financial transactions related to this Contract in accordance with sound fiscal policies.
Contractor will maintain books, records, documents, and other evidence directly pertinent to
the performance this Contract in accordance with generally accepted accounting principles and
practices consistently applied, and other local, state or federal regulations.
B. Retention Period. Contractor will maintain those records, together with related or supporting
documents and information, at all times during the term of this Contract and for a period of 3
years after its expiration or termination.
C. Audits. The City and its authorized representatives may, with advance written notice to
Contractor, during the term of this Contract or thereafter during the above retention period,
inspect and audit Contractor's books and records that relate to its operations under this
Contract as well as those kept by or under the control of its agents, assigns, successors and
subcontractors. The Contractor will, at its expense, make such books and records available for
such inspection and audit during normal business hours at Contractor’s office, place of
business, or other agreed-upon location, or will provide copies by mail or electronically. The
City may, as part of its examination, make copies of, or extracts from, all such books and
records (in whatever form they may be kept, whether written, electronic, or other).
D. Result of Audit. If, as a result of such audit, Contractor is liable to the City for the payment of
any sum, Contractor will pay such sum to the City together with interest thereon at the rate of
one percent (1%) per month from the date such sums should have been paid, or the date of
any overpayment by City, within 90 days after presentation of City’s findings to Contractor. If
the audit results in findings of fraud, misrepresentation, or non‐performance, Contractor will
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 30 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
pay the City’s costs of conducting the audit. The City's audit rights will survive the expiration or
termination of this Contract.
E. Subcontractors and Assigns. Contractor will include these Section H.31 requirements in every
agreement with any agent, assign, successor, and subcontractor who provides construction,
professional design services, goods or services under this Contract.
H.18. FORCE MAJEURE
Except for payment of sums due, neither party will be liable to the other nor deemed in default under
this Contract if and to the extent that such party's performance of this Contract is prevented by reason
of Force Majeure. The term "Force Majeure" means an occurrence that is beyond the control of the
party affected and occurs without its fault or negligence. Force Majeure does not include late
performance by a subcontractor unless the delay arises out of a Force Majeure occurrence.
If either party is delayed at any time in the progress of the work by Force Majeure, the delayed party
must notify the other party in writing of the delay as soon as practical, including when the delay
commenced and its cause. The notice must make a specific reference to this article to fall within its
protection. The delayed party must resume performance as soon as practicable and must notify the
other party in writing when it has done so. The parties will modify the Contract to agree upon the period
of time by which the excused delay extends any completion dates.
H.19. GRATUITIES
The City may, by written notice to the Contractor, terminate this Contract if it finds that gratuities, in the
form of entertainment, gifts, meals or otherwise, were offered or given by Contractor or any agent or
representative of Contractor, to any officer or employee of the City to influence the award of this
Contract or any determinations with respect to the performance of this Contract. In the event this
Contract is terminated by the City pursuant to this provision, the City will be entitled, in addition to any
other rights and remedies, to recover or withhold from Contractor the amount of the gratuity.
H.20. GOVERNING LAW AND VENUE
This Contract is governed by, and the City and Contractor will have all remedies afforded to each by,
the Tucson Procurement Code and the laws of the State of Arizona. State law claims regarding this
Contract must be brought in Pima County Superior Court.
H.21. HUMAN RELATIONS
Contractor shall abide by the provisions of the Tucson City Code Chapter 28, Article XII.
H.22. INDEMNIFICATION
To the fullest extent permitted by law, Contractor, its successors, assigns and guarantors, shall pay,
defend, indemnify and hold harmless City of Tucson, its agents, representatives, officers, directors,
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 31 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
officials and employees from and against all allegations, demands, proceedings, suits, actions, claims,
including claims of patent or copyright infringement, damages, losses, expenses, including but not
limited to, attorney fees, court costs, and the cost of appellate proceedings, and all claim adjusting and
handling expense, related to, arising from or out of or resulting from any actions, acts, errors, mistakes
or omissions caused in whole or part by Contractor relating to work, services and/or products provided
in the performance of this Contract, including but not limited to, any Subcontractor or anyone directly
or indirectly employed by any of them or anyone for whose acts any of them may be liable and any
injury or damages claimed by any of Contractor’s and Subcontractor’s employees. It is agreed that
Contractor will be responsible for primary loss investigation, defense and judgment costs where this
indemnification is applicable. The Contractor agrees to waive all rights of subrogation against the City
of Tucson, it's agents, representatives, officers, directors, officials, employees and volunteers for losses
arising from the work performed by the Contractor for the City of Tucson.
Contractor is responsible for compliance with the Patient Protection and Affordable Care Act (ACA), for
its employees in accordance with 26 CFR §54. 4980H. Additionally, Contractor is responsible for all
applicable IRS reporting requirements related to ACA. If Contractor or any of Contractor’s employees
is certified to the City as having received a premium tax credit or cost sharing reduction which
contributes to or triggers an assessed penalty against the City, or Contractor fails to meet reporting
requirements pursuant to section 6056 resulting in a penalty to City, Contractor indemnifies City from
and shall pay any assessed tax penalty.
H.23. INDEPENDENT CONTRACTOR
Neither party is the agent, employee, partner, joint venturer, or associate of the other. No employee or
agent of one party will be deemed or construed to be the employee or agent of the other party for any
purpose. Neither party will be liable for any debts, accounts, obligations or other liabilities whatsoever
of the other, including (without limitation) the other party's obligation to withhold Social Security and
income taxes for itself or any of its employees.
H.24. INSPECTION AND ACCEPTANCE
All materials and services provided to the City under this Contract are subject to final inspection and
acceptance by the City. Any materials or services failing to conform to the specifications of this Contract
must be promptly replaced or redone at Contractor’s cost. Nonconforming goods or services may be
deemed a default and result in Contract termination.
H.25. INTELLECTUAL PROPERTY
If manufacture, sale, or use of any method, process, machine, technique, design, living thing, genetic
material, or composition of matter, or any part thereof (“Product”) by Contractor in performing its duties
under this Contract is determined to constitute infringement and if further manufacture, sale, or use of
said Product is enjoined, Contractor will, at its own expense, either procure for the City the right to
continue manufacture, sale, or use of that Product, replace it with an alternative non-infringing Product,
or modify it so it becomes non-infringing.
If requested by City, Contractor will provide the City with satisfactory evidence of patent licenses or
patent releases covering City-specified proprietary materials, equipment, devices or processes.
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 32 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
H.26. ISREAL BOYCOTT DIVESTMENT
If this Contract has a value of $100,000 or more, Contractor certifies that it is not currently engaged in,
and will not during the term of this Contract engage in, a boycott of goods or services from Israel as
defined in A.R.S. § 35-393.
H.27. LICENSES
Contractor will maintain in current status all Federal, State, and local licenses and permits required for
the operation of the business conducted by the Contractor as applicable to this Contract. Contractor
will, at the request of the City at any time during the term of this Contract, give the City a valid copy of
its business license or, if it is exempt, a written determination from the City Business License Section
that a business license is not required.
H.28. NO WAIVER
No provision in this Contract acts expressly or by implication as a waiver by either party of any existing
or future right and/or remedy available at law in the event of any claim, default or breach of contract. If
either party fails to insist upon the other’s strict performance of any duty or condition under this Contract
or fails to exercise or delays in exercising any right or remedy provided in this Contract or by law, or
accepts nonconforming materials or services, that party will not be deemed to have waived its right to
insist thereafter upon the strict performance of the Contract.
H.29. NON-DISCRIMINATION
Contractor will comply with all provisions and requirements of Arizona Executive Order 2009-09, which
is hereby incorporated into this Contract, including flow-down of all provisions and requirements to any
subcontractors. During the term of this Contract, Contractor will not discriminate against any employee,
client, or any other individual in any way because of race, color, religion, ancestry, sex, age, disability,
national origin, sexual orientation, gender identity, familial status, and/or marital status.
H.30. NON-EXCLUSIVE CONTRACT
This Contract is for the sole convenience of the City, which may obtain like goods or services from other
sources.
H.31. OVERCHARGES BY ANTITRUST VIOLATIONS
To the extent permitted by law, Contractor hereby assigns to the City any and all claims that Contractor
has for overcharges by any subcontractor or supplier of goods or services used by Contractor to fulfill
this Contract that relate to antitrust violations.
H.32. PAYMENT
A. Form of Payment. Unless otherwise specified elsewhere in this Contract, the City is permitted
to make payments to Contractor using any lawful method of payment, including check/warrant,
credit card, or electronic funds transfer.
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 33 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
B. Invoices. Unless City pays by credit card at time of order or point of sale, Contractor will issue
to the City a separate invoice for each shipment of materials or provision of services under this
Contract, and City will issue no payment prior to receipt of the goods or services and the
related invoice. The invoice may not be dated prior to the receipt of goods or completion of
services.
C. Timing of Payments. The City will make commercially reasonable efforts to process
payments due under this Contract within 21 calendar days after receipt of materials or services
and a correct invoice.
D. Payment Discounts. Any early- or timely-payment discounts included in Contractor’s
submittal will apply to all payments under this Contract. The payment period for purposes of
determining whether the discount applies to a particular payment will begin on the date the City
receives the materials/service or a correct invoice for the materials/service, whichever is later,
and will end on the date City’s payment is issued. Unless freight and other charges are
itemized, the discount will be calculated using the full invoice amount.
H.33. PROTECTION OF CITY PROPERTY
If this Contract requires Contractor to perform any work on City-owned property, Contractor will use
reasonable care to avoid damaging existing buildings, equipment, and vegetation (such as trees,
shrubs, and grass) on the property. Contractor will replace or repair any damage caused by Contractor
or any employee, agent, or subcontractor of Contractor, at no expense to the City. If Contractor fails or
refuses to make such repair or replacement, the City will estimate the cost of repair and, upon receiving
an invoice from the City for that estimated cost, Contractor will pay the City the invoiced amount. City
may, at its discretion, instead deduct the amount from any payments due Contractor under this or any
other City contract.
Contractor will, during the course of its work on City property, keep the work area, including any storage
areas used by the Contractor, free from accumulation of waste material or rubbish. Upon completion of
the work, Contractor will leave the work area in a clean and neat condition, free of any debris, and will
remove any non-City-owned materials or equipment or other personal property that it has caused to be
located on the City property.
H.34. PROVISIONS REQUIRED BY LAW
This Contract will be deemed to include every provision required by law to be included. If through
mistake or otherwise any such provision is not included, or is included incorrectly, then upon request
by either party the parties will amend the Contract to insert or correct the required provision.
H.35. RECORDS
Internal control over all financial transactions related to this Contract shall be in accordance with sound
fiscal policies. Contractor shall maintain books, records, documents, and other evidence directly
pertinent to the performance of the Work under this Contract in accordance with generally accepted
accounting principles and practices consistently applied and other applicable local, state or federal
regulations.
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 34 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
Contractor shall, at all times during the term of this Contract and for a period of three years after the
completion of this Contract, maintain such records, together with such supporting or underlying
documents and materials.
Contractor shall ensure City has these rights with Contractor’s employees, agents, assigns,
successors, and subcontractors, and the obligations of these rights shall be explicitly included in any
subcontracts or agreements formed between the Contractor and any subcontractors to the extent that
those subcontracts or agreements relate to fulfillment of the Contractor’s obligations to City.
H.36. RIGHT TO AUDIT
The City and its authorized representatives shall have the right, upon reasonable written notice to
Contractor, to cause an audit to be made of the Contractor's books and records which relate to its
operations under this Contract. The audit shall be limited to the term of this Contract. The City shall
have the right to examine and to make copies of or extracts from all financial and related records (in
whatever form they may be kept, whether written, electronic, or other) relating to or pertaining to this
Contract kept by or under the control of the Contractor, including, but not limited to those kept by the
Contractor, its employees, agents, assigns, successors and subcontractors. Such records shall include,
but not be limited to, accounting records, subcontractor records, payment vouchers and invoices.
The Contractor shall at any time requested by City, whether during or after completion of this Contract,
and at Contractor’s own expense make such records available for inspection and audit (including copies
and extracts of records as required) by City. Such records shall be made available to City during normal
business hours at the Contractor’s office, place of business, an agreed to location, mailed or provided
electronically.
If, as a result of such audit, the Contractor is liable to the City for the payment of any sum, Contractor
shall promptly pay such sum to the City together with interest thereon at the rate of one percent (1%)
per month from the date such sums should have been paid. Payment shall be made within 90 days
from presentation of City’s findings to Contractor.
If the audit discovers substantive findings related to fraud, misrepresentation, or non‐performance, City
may recoup the costs of the audit work from the Contractor. The City's rights under this provision shall
survive the expiration or termination of the Contract
H.37. RIGHT TO ASSURANCE
If a party to this Contract has reason to question, in good faith, the other party's intent to perform, the
former party may demand that the other party give a written assurance of their intent to perform. In the
event that a demand is made and no written assurance is given within 5 business days, the demanding
party may treat this failure as a default.
H.38. RIGHT TO INSPECT
The City may from time to time during normal business hours, at the City's expense, inspect the
Contractor’s or any subcontractor’s place of business at which work under this Contract is being
performed.
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 35 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
H.39. SEVERABILITY
The provisions of this Contract are severable. If any provision or application of a provision of this
Contract is held to be invalid, that will not affect the validity of any other provision or application of a
provision that can remain meaningfully effective without the invalidated provision or application.
H.40. SHIPMENT UNDER RESERVATION
No tender of a bill of lading shall operate as a tender of the materials. Non-compliance shall conform
to the termination clause set forth within this document.
H.41. SUBCONTRACTS
Contractor may not enter into any subcontracts for work under this Contract without the advance written
approval of the City's Business Services Director. All subcontracts will incorporate all the terms and
conditions of this Contract. Contractor is responsible for contract compliance and quality of work of any
subcontractors used.
H.42. TERMINATION OF CONTRACT
A. For Convenience. The City may terminate this Contract at any time, with or without cause, with
30 days’ advance written notice to Contractor. If the City terminates the Contract, it will be
liable only for payment for services rendered and accepted before the effective date of the
termination.
B. For Cause. The City may terminate this Contract if any Contractor representation or warranty
is found to have been inaccurate when made or is no longer accurate, or if Contractor fails to
carry out or abide by any term or condition of the Contract and fails to remedy the problem
within 10 days after receipt of notice of default from the City for monetary defaults, or within 30
days after notice if the default is non-monetary.
C. Non-Appropriation. Each payment obligation of the City created by this Contract is conditioned
upon the availability of funds that are appropriated or allocated for the payment of such
obligation. If funds are not appropriated by the City and available for the continued purchase of
the services and/or materials provided under this Contract, this Contract may be terminated by
the City at the end of the period for which funds are available. The City will endeavor to notify
Contractor in the event that continued service will or may be affected by non-appropriation. No
penalty will accrue to the City in the event this provision is exercised, and the City will not be
liable for any future payments due or for any damages as a result of termination under this
paragraph.
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 36 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
H.43. TITLE AND RISK OF LOSS
The title and risk of loss of any goods provided under this Contract will not pass to the City until the City
actually receives the goods at the point of delivery and thereafter accepts them. No tender of a bill of
lading will operate as a delivery of the materials.
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 37 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
I.
EVALUATION PHASES
No.
Evaluation Criteria
Scoring Method
Weight (Points)
1.
Method of Approach - National Program
A. Provide a response to the national
program.
1.
Include a detailed response to
Attachment 1, Exhibit A,
OMNIA Partners Response
for National Cooperative
contract. Responses should
highlight experience,
demonstrate a strong national
presence, describe how
offeror will educate its
national sales force about the
contract, describe how
products and services will be
distributed nationwide, include
a plan for marketing the
products and services
nationwide, and describe how
volume will be tracked and
reported to OMNIA Partners.
2.
The successful offeror will be
required to sign Attachment 1,
Exhibit B, OMNIA Partners
Administration Agreement.
The Agreement shall be
signed no later than issuance
of the City of Tucson’s Notice
of Intent to Award letter.
Offerors should complete all
reviews of the document prior
to submitting a response.
Offeror’s response should
include any proposed
exceptions to the OMNIA
Partners Administration
Agreement.
N/A
N/A
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 38 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
2.
Method of Approach - General
Requirements
A. Provide a detailed written
response to each requirement
describing how your offer will meet
the General Requirements of this
solicitation for the City of Tucson
and the national program.
B. Describe your delivery
commitment. If manufacturer is
responding, describe how reseller
will meet the delivery commitment:
1.
What is your fill rate
guarantee?
2.
What are your delivery days?
3.
Do you offer next day
delivery?
4.
How do you facilitate
emergency orders?
5.
Are shipping charges exempt
for ALL who use this
contract?
6.
Describe how problems -
such as a customer ordering
a wrong product; a customer
receiving a defective product;
etc. is resolved.
7.
Describe how products will be
distributed to the City of
Tucson and nationwide.
Provide the number, size and
location of distribution
facilities, warehouses and
retail network as applicable.
C. Describe your ordering capacity
(telephone, fax, internet, etc.).
Provide details of the capabilities
of your E Commerce website
including ability to display contract
pricing, on-line ordering, order
tracking, search options, order
history, technical assistance, lists,
technical data and documentation,
identification of alternate products,
etc. If a manufacturer is
responding, describe how the City
and other agencies wishing to
purchase from the contract will
make a purchase. For example,
are orders placed directly with the
manufacturer or with resellers? If
resellers, indicate the authorized
resellers for any subsequent
contract.
N/A
N/A
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 39 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
D. Describe your invoicing process.
Is electronic invoicing available? Is
summary invoicing available? Are
there other options on how an
agency receives an invoice?
Submit sample invoices.
E. Describe how your firm measures
performance including
identification, calculation, tracking
and reporting of measurements.
What is your stock fill percentage
rate, by line item, of the orders
filled without backorders?
F.
State any return and restocking
policy, and any fees, if applicable
associated with returns.
G. Submit additional information that
will aid the City in evaluating your
proposal.
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 40 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
3.
Method of Approach - Product
Requirements
A. Provide a detailed written
response to each requirement
describing how the products
offered will meet the Product
Requirements of this solicitation
for the City of Tucson and the
national program. Offerors shall
identify and describe their
categories. If a manufacturer is
responding and proposing
resellers the manufacturer should
clearly identify the products
available from the manufacturer
and products available from
reseller. For each proposed
category, describe in detail and
provide at a minimum the following
types of information:
1.
Identification and description
of product categories offered
2.
Identification and description
of sub categories
3.
Identification and description
of manufacturers within each
sub category.
B. Describe how your firm will notify
customers of new products.
C. Describe the equipment solutions
that are available that reduce the
extreme heat that adversely
impacts and prevents the
proposed equipment from
operating.
D. Submit additional information that
will aid the City in evaluating your
proposal.
N/A
N/A
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 41 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
4.
Method of Approach - Service
Requirements
A. Provide a detailed written
response to each requirement
describing how the services
offered will meet the Service
Requirements of this solicitation
for the City of Tucson and the
national program. For each
proposed category, describe
and/or provide details explaining
your capabilities. In your response
include information such as:
1.
Policies and programs
detailing your efforts in these
areas.
2.
Literature explaining your
capabilities.
B. Describe how services will be
distributed to the City of Tucson
and nationwide If a manufacturer
is responding and proposing
resellers the manufacturer should
clearly identify the services
provided by the manufacturer and
services provided by the reseller.
C. Describe the types of customer
service available to agencies that
use this contract:
D. Will the City of Tucson and
Participating Agencies be
assigned a dedicated service
representative and/or a dedicated
service team? If a manufacturer is
responding, provide a
representative at the manufacturer
level and for each reseller. If a
dedicated customer service
representative and/or team are
assigned, what types of services
does the representative/team
provide? How do you help the
customer manage our account?
E. How are problems resolved?
F.
What response time is guaranteed
when a customer service request
is made?
G. Do you measure/track the success
of your customer service
program? If so, how do you do
this, and what are your findings?
H. Describe if technical support
questions are handled the same
way as a customer service
request? If not, describe the
type(s) of technical support
N/A
N/A
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 42 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
available, the location of technical
support, and the hours of technical
support.
I.
Submit additional information that
will aid the City in evaluating your
proposal.
J.
What is the turnaround time for
repairs? Describe the process. Are
loaner products available?
K. Describe the warranty period of
products. Submit information on
your warranty programs.
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 43 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
5.
Method of Approach - Technology
Requirements
Describe your website and the ease-of-use
for customers to perform the following types
of tasks: to search for products; to find
alternate products (if a certain product is not
available); to perform side-by-side price
comparison to products; to order products;
to order products in advance (i.e., how far in
advance of required delivery date can an
order be placed?); to track order status, to
include backordered items; to determine
when an item was received and who
received it; to restrict/block the ordering of
certain line items and to restrict/block the
ordering of groups; to create approval
paths/levels for orders, to include creating
an approval path for restricted items; to
create a “favorites” list or other personalized
list of frequently ordered items; to create a
“shared” list for an agency to use; to obtain
online customer service; to receive online
training; to accept credit card payment (and
describe the level of data offered; also
describe your security measures for credit
card orders); to track their budget for
purchases; to generate reports
Describe additional functionality offered by
your website.
Describe
the
hours
your
website
is
applicable?
What are your hours of downtime, such as
for system maintenance?
Does your website offer real time product
availability?
If volume discounts are proposed, does your
website automatically offer the order size
incentive? For example, if an order reaches
a certain amount, is a volume discount
automatically offered and, if so, how is that
conveyed to the customer?
Describe the types of email confirmations
that your website generates. What events
trigger an email going to the customer?
Describe the registration process to set up
new customers for your online ordering
process. Is self-registration available? If an
agency does not want self- registration, are
you available to assist in the registration
process?
Describe if your website can be customized
for an agency’s specific needs, such as
placing
our
logo
on
your
website,
associating an agency blanket purchase
order number on all orders, creating a
bulletin board or other place to display
N/A
N/A
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 44 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
customized messages, displaying approved
configurations, naming certain fields (i.e.,
user defined fields), etc.
Describe the types of online reporting that
are available. Is customized reporting
available?
Describe your online return process (if
available).
Describe any third-party integration that you
have
successfully
implemented.
For
example, is your website integrated with any
third-party
procurement,
financial,
or
purchasing/credit card systems?
Describe your strategic vision for your
website – i.e., Is new functionality expected
to be added? If so, describe the functionality
and the timeline for implementation. How
often is the web redesigned? As technology
evolves (for example, new search engines
are more robust), does your website evolve,
too? Etc.
6.
Method of Approach - Reporting
Requirements
Contractor
shall
provide
and
supply
customized usage reports upon request
from the City of Tucson or any Participating
Agency. At a minimum, the reports shall
include the item number, item description,
manufacturer
number,
total
quantity
ordered, number of orders and total spend
for the requested time period. At a minimum,
the City of Tucson requires an annual report
within 30 calendar days of each contract
years end date.
N/A
N/A
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 45 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
7.
Price Proposal
A. Provide price proposal as
requested on the Price Page
attached herein.
B. Provide details of and propose
more aggressive pricing for
volume orders, special
manufacturer’s offers, minimum
order quantity, free goods
programs, total annual spend, etc.
C. Describe any government rebate
programs that are offered.
D. Provide information on any
ordering methods – such as
electronic ordering or payment via
pCard or EFT – or other criteria
which entitle the using agency to
additional discounts off of a
manufacturer’s price list. If so,
please provide the percentage
discount.
E. The City anticipates new products
within the categories described
herein will be automatically
available to Participating Public
Agencies at the same proposed
pricing methodology indicated
above. If new products become
available and will not be offered at
the same pricing methodology
describe the proposed verifiable
pricing formula or guaranteed
discount matrix for new products
introduced.
N/A
N/A
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 46 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
8.
Qualifications & Experience
A. Provide a brief history and
description of your firm.
B. Offeror is a reseller, provide proof
your firm is an authorized reseller.
C. Provide a summarization of your
experience in performing work
similar to that outlined in this
solicitation. Provide a minimum of
three references for which your
firm has provided the same
solution (please include company
name, address, contact person,
phone number and email
address). References from other
public agencies, particularly
municipal governments, with
similar environmental conditions
as the City of Tucson are
preferred.
D. Provide resumes and three
references (preferably from the
public sector) for the primary
customer service
representative(s). Resume(s) shall
include their title within the
organization, a description of the
type of work they would perform,
the individuals' credentials,
background, years of experience
and relevant experience, etc.
References shall include the
contact’s name, phone number,
email, position, organization, and
the work which the Offeror
performed for the reference.
N/A
N/A
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 47 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
J.
VENDOR QUESTIONNAIRE
J.1. Discounts
As stated in the Instructions to Offerors. Discounts, the price(s) herein can be discounted by _______%,
if payment is made within ______ days. These payment terms shall apply to all purchases and to all
payment methods.
J.2. City of Tucson Business License
Does your firm have a City of Tucson Business License?
If yes, please provide a copy of your City of Tucson Business license in the next question.
City of Tucson Business License
If yes on the above question please upload your business license.
J.3. Credit Card Payment
Will payment be accepted via commercial credit card?
☐ Yes
☐ No
If yes, can commercial payment(s) be made online?
☐ Yes
☐ No
☐ N/A
Will a third party be processing the commercial credit card payment(s)?
☐ Yes
☐ No
☐ N/A
If yes, indicate the flat fee per transaction $___________ (as allowable, per Section
4.9 of the MasterCard Transaction Processing Rules).
If “no” to above, will consideration be given to accept the card?
☐ Yes
☐ No
☐ N/A
CITY OF TUCSON
REQUEST FOR PROPOSAL NO. 226017
BUSINESS SERVICES DEPARTMENT
Page 48 of 49
SHARED SERVICES PROCUREMENT DIVISION
RESPONSIBLE CONTRACT OFFICER: Casey Adams
255 W. ALAMEDA, 6TH FLOOR, TUCSON, AZ 85701
PH: (520) 837-4128
J.4. Forms to be filled out
Please ensure that all required information is included with your offer.
A. Technical Proposal
B. Pricing Proposal
C. Offer and Acceptance Form
Technical Proposal
Please upload your Vendor Response to Evaluation Criteria.
Pricing Proposal
Please upload your Pricing Proposal (if applicable).
Offer and Acceptance Form*
Please upload the signed Offer and Acceptance Form.
*Response required
LINKING AGREEMENT
BETWEEN
THE CITY OF GLENDALE, ARIZONA
AND
GETAC, INC.
EXHIBIT B
Scope of Work
Code 3 Technology LLC is an authorized reseller for Getac, Inc. for mobile computing solutions as awarded
in Contract No. 226017-01. Code 3 Technology LLC will sell Getac, Inc products as described within the
contract as well as buyback previous tablets for credit towards purchases.
LINKING AGREEMENT
BETWEEN
THE CITY OF GLENDALE, ARIZONA
AND
GETAC, INC.
EXHIBIT C
METHOD AND AMOUNT OF COMPENSATION
The Glendale Police Department will purchase Getac Fully Rugged items from Code 3 Technology LLC
per City of Tuscon Contract #226017-01 .
NOT TO EXCEED AMOUNT
The total amount of compensation paid to Code 3 Technology, LLC for full completion of all work
required by the Statement of Work must not exceed $100,000 for the entire term of the Agreement.
DETAILED PROJECT COMPENSATION
The Glendale Police Department will purchase Getac Fully Rugged V110G7s as further detailed in quote
23-329.
PROPOSAL
Date: 10/4/2023
QUOTE: 23-329
Thanks for your business!
Quote expires 12/30/2023*
Michaelanne Acree
Glendale Police Dept.
6835 N. 57th Dr.
Glendale, AZ 85301
623-930-3000
Customer ID: GPDAZ004
Salesperson
Project
Payment Terms
Contract#
Clay Jeppsen
Getac V110 – Traffic Unit
Net 30
OMNIA Partners: 226017-01
Part#
Description
Qty
MSRP
OMNIA
Unit Price
Ext Price
VSEP7PJABGBE
Getac Fully Rugged V110G7: Intel i7-1255U
Processor, Win Hello Webcam, Win11 Pro x64,
32GB RAM, 256GB PCIe SSD (user
swappable), Sunlight Readable (Full HD LCD +
Touchscreen + Hard Tip stylus + Screen
Protector), Dual Battery, Barcode Reader, US
Red Backlit Keyboard, Hard Handle, WIFI,
Bluetooth, 5G Sub-6, Dedicated GPS, Antenna
Passthrough, HDMI, Serial, LAN, Thunderbolt 4,
USB-A x2, USB-C x1, 3yr Bumper-2-Bumper
Warranty
16
$6074
$4859
$4310
$68,960
GE-SVTBNFX5Y
Extended Bumper-2-Bumper Warranty (Yrs 4-5)
16
$599
$539
$521
$8336
GAD2X4
Getac 11-16V, 22-32V DC (Cig-plug) Vehicle
Adapter / Charger
16
$110
$99
$98
$1568
GBM3X1
Spare Hot Swappable V110 Battery
32
$90
$81
$81
$2592
GCECUC
8-Bay V110 Battery Charger w/ Adapter
1
$1299
$1169
$1117
$1117
C3T-BB
Buyback Offer: (9) Panasonic G1 Tablets
*Credit
*Credit
*Credit
-$20
-$180
Subtotal
$82,393.00
Sales Tax
$7580.15
Omnia Fee
$824.00
Shipping
$0.00
Total
$90,797.15
*We offer financing & Leasing, device buyback, and rugged device insurance coverage, just ask!
*CCs add 2.89%. Purchasing contracts add 1-2% (GSA, OMNIA, NCPA, Sourcewell, PEPPM, SLP, DIR)
Code 3 Technology/ 9855 E Southern Ave #50882 Mesa AZ 85209/480-888-6401/ clay@code3technology.com