PowerPoint Presentation

City of Glendale — Regular Meeting (2024-02-13)

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Water Meter Replacement with 
Advanced Metering Infrastructure
Presentation to City Council
February 13, 2024

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Agenda
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What is AMI?
Current & Desired State Overview
Project Costs & Benefits
Project Next Steps
Consensus

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Project Goals & Objectives
Goal
• Modernize metering infrastructure
Objectives
• Optimize water conversation efforts with improved water 
usage analytics
• Improve customer experience by providing water usage & 
billing information more quickly
• Optimize in-house operations and processes
• Improve metering accuracy and reduce non-revenue water
• Stay current with industry norms and practices
Work Performed To-Date

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What is AMI?
Advanced Metering Infrastructure
AMI is an integrated system of 
communication networks, 
meters & sensors, data 
management systems, and 
people & processes that 
enables two-way 
communication between the 
utility and the customers.

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AMI Communication Networks Overview
• Based on commonly used and FCC approved digital 
communication methods
• Both cellular and fixed-network options are available. 
• Very short data transmission duration… milliseconds
• Encrypted and secured
• No personally identifiable information
• Built-In network redundancy

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Overview of Static Meters
Advantages of Static Meters
• No moving parts 
• Static meters generally perform better than 
mechanical meters at low flow rates.  
• Static meters have the capability to record 
water flow at “ultra low flow” levels (0 – ¼ 
GPM), which mechanical meters lack. 
• Static meters should not lose accuracy over 
their life

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AMI Adoption Examples
Example AMI Systems in 
AZ Region
• Chandler - Implementing
• Flagstaff – Yes
• Gilbert – Implementing
• Las Vegas – Yes
• Mesa – Implementing
• Scottsdale - Implementing
• Surprise – Implementing
• Tempe – Yes
61% of water 
utilities surveyed 
are either assessing, 
updating, or 
installing a new 
meter reading 
system 
Other Notable Water 
Utility AMI Systems
• New York City DEP
• Cleveland, OH 
• DC Water
• San Francisco PUC
• Jacksonville Electric Authority
• Sacramento, CA

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Current and Future Water Metering
CURRENT
94%
6%
Water Analytics 
Software
Visual Read
Walk By Meter 
Reading
Radio Read
Drive By Meter 
Reading (AMR)
Data Collection 
Network
100%
System Manager 
and Data 
Analysts
Customer Portal
Customer
Technicians 
and Field 
Reps.
Mechanical Meters
Mechanical Meters
Static Meters
Approximately 65,000 total water meters, 
located outdoors in water meter boxes.
FUTURE WITH AMI

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AMI Benefits – Customer Portal
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• New web-based Customer 
Portal provides information and 
self-service capabilities to utility 
customers
• Detailed water usage 
information empowers 
customers to effectively 
manage water usage
• Proactive leak detection tools

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AMI Benefits - Utility
AMI helps utilities become more effective. 
• More precise water usage measurements from state-of-
the-art meters
• Reduces bill complaints, rebills, and adjustments
• Vehicle cost and carbon footprint reduction
• New data analytics capabilities will drive water 
conservation programs
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Acquisition Cost Estimate
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Summary of Project Cost and Benefits 
Estimate
Actual project costs will be confirmed during the 
procurement process. 
Business Case Evaluation
15-year Lifecycle Benefits and Costs
Scope Item
Cost
Water Meters Meter Box Lids
$15,250,000
AMI Hardware
$7,060,000
Meter and AMI Installation Services
$5,070,000
Software Integration
$1,300,000
AMI SaaS and Network Monitoring (Year 1)
$290,000
Subtotal
$28,970,000
Meter Salvage
-$450,000
Contingency @ 10%
$2,850,000
Total Acquisition Cost With Contingency
$31,370,000
Benefit Item
Benefit
Improved Meter Registration (Water and Sewer)
$43,870,000
Labor Productivity
$4,930,000
Operational Cost Reductions
$1,200,000
Total Net Present Value (Lifecycle Benefit)
$50,000,000
Total Net Present Value (Lifecycle Cost)
$34,470,000
Benefit/Cost Ratio
1.45
Internal Rate of Return
8.8%
Simple Payback Period (years)
8.92
Economic Indicators

• Approximately $33M will be proposed in the Capital Improvement Plan 
(CIP) budget
• Bureau of Reclamation, WaterSMART Water and Energy Efficiency 
Grant is available
– Awards up to $5M
– Grant Applications Are Due February 22, 2024 
– Award Notifications by Fall of 2024
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Project Funding

• Project cost approximately $33 million
– $5 million potential grant
– Approximately $28 million in water bond financing
• Cost of debt service to be offset by increased revenue and 
operational savings
• Structured as interest only during the 3-year implementation
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Rate Impact

• Consensus to move forward with AMI project
• Consensus to seek grant funding opportunities
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Requested Action

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AMI Project Next Steps
• Submit WaterSMART Grant Application…February 22, 2024
• Procurement. . . March - November 2024 (target)
• Potential Award of Contract. . . December 2024
• Implementation Project Kick-Off. . . January 2025

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Thank You!