Agreement with Phoenix Gospel Mission

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CITY OF GLENDALE

AGREEMENT FOR HOMELESSNESS SERVICES WITH SUBRECIPIENT PHOENIX GOSPEL
MISSION, INC. dba PHOENIX RESCUE MISSION

This Subrecipient Agreement for Homelessness Services Under the Home Investment Partnerships Program
American Rescue Plan Act (HOME-ARP) (“Agreement”) is executed this_25th day of _June_, 2024 by and
between, the City of Glendale, an Arizona municipal corporation (City), and PHOENIX GOSPEL MISSION,
INC. dba PHOENIX RESCUE MISSION an Arizona nonprofit corporation. (the “Subrecipient”).

RECITALS

WHEREAS, the City of Glendale is a Member of the Maricopa HOME Consortium (“Consortium”), a
“Participating Jurisdiction” (“PJ”) under the Home Investment Partnerships Program (“HOME?” or “HOME
Program”) that receives HOME funds from the U.S. Department of Housing and Urban Development (“HUD”)
under Title II of the Cranston-Gonzalez National Affordable Housing Act of 1990, as amended, 42 USC 12741 et
seq., (the “Act”) and Title 24 of the Code of Federal Regulations Part 92; (the “HOME regulations”); and

WHEREAS, the PJ received an allocation of supplemental HOME funds provided under the Public Law
117-2 known as the American Rescue Plan Act of 2021 (the “Act” or “ARPA”) that entitles the City to a portion
of these funds as a Member of the Consortium; and

WHEREAS, the City’s total share of these funds equals $2,876,844 which is available to the City to use
for activities eligible under Title 24 of the Code of Federal Regulations, Part 92 (“24 CFR 92” or the “HOME
regulations”) and HUD guidance provided through Community Planning and Development (“CPD”) Notice 21-
10, entitled, “Reguirements for the Use of Funds in the HOME-American Rescue Plan Program” (the “Notice”)
that will supplement the HOME regulations; and

WHEREAS, among the eligible uses of HOME-ARP program funds is the provision of supportive
services to the homeless; and

WHEREAS, Phoenix Rescue Mission is currently providing these authorized services on behalf of the
City under agreement through the Glendale Homeless Solutions Alliance (“GHSA” or the “Activity”); and

WHEREAS, City and Subrecipient agrees that the Activity contracted for in this Agreement meets a
priority need identified in Glendale’s Five-Year Consolidated Plan and the Funds designated for the Activity
constitute reasonable and prudent assistance necessary for the completion of the Activity.

NOW, THEREFORE, in consideration of the foregoing and the mutual agreements and covenants set
forth herein, the City and Subrecipient do agree, for themselves and for their respective successors and assigns, as

follows:

AGREEMENT
In consideration of the mutual promises, payments and other provisions hereof, City and Subrecipient agree as
follows:

L Subrecipient Activity.

11. Subrecipient will implement, operate, and/or complete — including providing all necessary or
reasonable labor, materials, services, supervision, tools, equipment, licenses, and permits necessary
to operate the activity as part of the Glendale Homeless Solutions Alliance (the “Activity”), which
is further defined with specificity in this agreement.

12 City may provide technical assistance upon request to Subrecipient in order for Subrecipient to
assure it complies at all times with applicable federal provisions governing the use of Funds.

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5.

13. Eligible HOME-ARP supportive service activities include, but are not limited to, the following
broad eligible categories, as defined in the Notice: street outreach, emergency shelter, homelessness
prevention. Glendale Homeless Solutions Alliance services include these and eligible sub-
categories, such as eviction prevention, utility assistance, deposit assistance, diversion, family
reunification, rapid re-housing, housing relocation and stabilization services, short-term and
medium-term rental assistance, pet services, and Homeless Management Information System
management. Specific activities and deliverables to be provided under this Agreement are described
in Exhibit A, Scope of Activity.

Agreement Term. This Agreement is effective July 1, 2023 and will terminate on June 30, 2025. This
Agreement may be amended at any time during the grant term if it is deemed by both parties to be
advantageous to the mission of the grant program. This Agreement may be extended for up to two (2)
additional years upon the agreement of both parties.

Period of Performance. Subrecipient may provide services under this Agreement between July 1, 2023
and June 30, 2025 and shall be eligible to receive reimbursement for eligible and properly documented
during this period.

Funding Amount. The City will fund to the Subrecipient for the full performance of this Agreement and

the actual conduct of the Activity specified herein a total grant amount not to exceed $383.859.12. This

amount constitutes the entire consideration for the City’s participation in the performance and completion

of all work to be performed for this Activity under this Agreement.

41. Funding under this Agreement will be made available in accordance with Exhibit C, Billing and
Reporting Information, in such amounts and incremental distributions that are approved by the
City for various phases of work. The City shall reimburse the Subrecipient only for actual
incurred costs upon the presentation of properly documented reimbursement requests. Payments
may be contingent upon certification of the Subrecipient’s financial management system in
accordance with the standards specified in this Agreement, HOME regulations, stipulations in the
Notice and the Uniform Guidance under 2 CFR § 200.

42. Subrecipient’s final request for financial assistance under this Agreement must be submitted to
the City within thirty (30) days of the expiration or termination of this Agreement.
43, Subrecipient must make a concerted, good-faith effort to expend the total Funding amount

specified above within the Period of Performance stated in Section 3. The Subrecipient’s

reimbursable costs and expenditures shall not exceed the total Funding amount. The City shall not

be liable for or reimburse the Subrecipient for any extra costs or overruns on the Activity, or any
additional Funding in excess of the total amount stated above.

44. Reversion of Funds. Subrecipient will return to the City, upon expiration or termination of this
Agreement, any Funds that have not been expended, all Program Income, and any accounts
receivable resulting from the use of Funds, including Program Income, within 30 days after the
end of the Agreement Term. Any funds held by the City at the end of the Agreement Term or
refunded to the City shall be reallocated by the City in consultation with the City.

45, Matching Funds, The Notice provides a waiver of matching requirements for HOME-ARP funds,
Subrecipient will not be required to contribute matching funds through this Agreement.

46. Program Income.

46.1. Any Program Income, as that term is defined by 24 CFR §92.503, that is received by
Subrecipient prior to grant close-out will be used to offset payment due in an amount
directly proportional to the prorated share of HOME-ARP Funds used,

462. Under this Agreement, “Program Income” refers solely to those funds derived from
Subrecipient provided by the City and includes, but is not limited to, income received
from the clients served for services performed or materials purchased. Documentation
supporting the amount of Program Income received will be submitted with monthly
billings, as applicable.

Availability of Funds.

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52.

53.

The provisions of this Agreement relating to the payment for services shall become effective
when Funds assigned for the purpose of compensating the Subrecipient, as provided herein, are
actually available to the City for disbursement.

If any action is taken by the federal government to suspend, decrease or terminate its fiscal
obligation under, or in connection with this Agreement, the City may amend, suspend, decrease
or terminate its obligations under or in connection with this Agreement. In the event of
termination, the City shall be liable for payment only for services rendered prior to the effective
date of the termination, provided that such services performed are in accordance with the
provisions of this Agreement. The City shall give written notice of the effective date of any
suspension, amendment or termination under this section. Notice shall be deemed effective upon
Subrecipient when received or three days after postmarked by mail carrier, whichever is sooner.
Subrecipient may request reimbursement from the City of that part of the Funding amount
relating to a particular Activity no less than once per month or more often than monthly, or as
required by the City to meet its regulatory and contractual obligations. City shall review the claim
and in accord with 24 CFR §576.203(c) and as further outlined in Exhibit B, shall reimburse
Subrecipient for allowable and fully documented costs within thirty (30) days after receiving
Subrecipient’s complete payment request.

6. Subrecipient Warranties and Representation. The Subrecipient certifies:

61.

62.

G7.

610.

Subrecipient is a duly organized non-profit corporation under the laws of Arizona. Subrecipient
maintains and will continue to maintain throughout the term of this Agreement, a designation
under state and federal Jaw as a tax-exempt, nonprofit corporation.

Subrecipient’s governing body has duly adopted or passed as an official act, a resolution, motion,
or similar action authorizing the person identified as the official representative of the Subrecipient
to execute this Agreement and to comply with the terms of this Agreement.

That it possesses legal authority to execute this Agreement.

That it intends to provide the service for which Funds are granted under this Agreement for at
least the Agreement term.

Utilize normal and customary practices for the delivery of the Subrecipient Activity, and provide
a level of service that is consistent with the level of service for similar activities administered by
the Subrecipient exclusive of this Agreement as defined by the Scope of Activity attached in
Exhibit A.

That the Activity assisted under this Agreement is designed to give maximum feasible priority to
activities that benefit program beneficiaries as defined in Exhibit A. Subrecipient must follow
HUD guidelines for determining that persons and families meet the definitions of allowable
beneficiaries under the HOME-ARP program. The Subrecipient shall conduct an initial
evaluation to determine the eligibility of each individual or family’s eligibility for assistance.
These evaluations may be conducted in accordance with the centralized or coordinated
assessment requirements set forth under 24 CFR § 576.400(d) and the written standards
established under 24 CFR § 576.500(e).

That the Activity will be carried out and administered in compliance with all federal laws and
regulations as further described in Exhibit C. Subrecipient will comply with all applicable laws
and regulations.

Subrecipient is independent of the City in all respects and is not an agent of the City and must not
in any way represent itself as an agent of the City. The relationship of City and Subrecipient
under this Agreement shall be that of an independent City status. Each party shall have the entire
responsibility to discharge all obligations of an independent City under federal, state and local
law. Nothing contained in this Agreement shall be construed to create the relationship between
City and Subrecipient of employer and employee, partner or joint venture. The City shall be
exempt from payment of all unemployment compensation, FICA, retirement, life and/or medical
insurance and workers’ compensation insurance, as the Subrecipient is an independent contractor.
Subrecipient is not currently engaged in and agrees that for the duration of this Agreement it will
not engage in, a boycott of Israel, as that term is defined in A.R.S. §35-393.

Uyghur Forced Labor Prevention Act (UFLPA). Subrecipient certifies that it does not currently,

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and during the term of this Agreement, will not use:

6.10.1. The forced labor of ethnic Uyghurs in the People’s Republic of China;

6.102.Any goods or services produced by the forced labor of ethnic Uyghurs in the People’s
Republic of China; and

6.103.Any City, Subrecipients or supplies that use the forced or any goods or services produced
by the forced labor of ethnic Uyghurs in the People’s Republic of China.

Compliance with Laws and Regulations.

Th,

72.

73.

74.

7S.

The Subrecipient will comply with the HOME regulations as set forth in 24 CFR § 92 and the
Notice, as well as all applicable federal, state and local laws, statutes, ordinances, administrative
rules, building codes, regulations and lawful orders of any public authority bearing on the
performance of the Activity pursuant to this Agreement; including, but not limited to, 24 CFR §
5, 2 CFR § 200, and those identified in Exhibit D, Federal Laws and Regulations.

HOME-ARP Requirements — the provisions of HUD CPD Notice 21-10, Requirements for the

Use of Funds in the HOME-American Rescue Plan Program, (the “Notice”), are hereby

incorporated by reference into this Agreement.

Home Investment Partnerships Program. Subrecipient shall comply with Title II of the Cranston-

Gonzalez National Affordable Housing Act of 1990, as amended, 42 USC 12741 et seq., (the

“Act”) and Title 24 of the Code of Federal Regulations Part 92; (the “HOME regulations”).

Expenditures of these funds will be in accordance with HOME Program related laws and with all

pertinent regulations issued by agencies of the federal government.

73.1. Client Eligibility. Subrecipient must conduct an initial evaluation to determine the
eligibility of each individual or family's eligibility for assistance and the amount and
types of assistance the individual or family needs to regain stability in permanent
housing. The initial evaluation must determine and document each client’s status as a
member of a HOME-ARP Qualifying Population per the standards and requirements in
the Notice. These evaluations must be conducted in accordance with the centralized or
coordinated assessment requirements set forth under §576.400(d), written standards
established under §576.400(e) and documentation and recordkeeping standards of
§576.500.

732. Annual Income. The Notice provides administrative relief in the determination of client
eligibility and does not require that program beneficiaries be income qualified to receive
HOME-ARP assistance.

733. Re-Evaluations for Homelessness Prevention and Rapid Re-Housing Assistance, The
Subrecipient must re-evaluate the program participants eligibility and the types and
amounts of assistance the program participant needs not less than once every three (3)
months for program participants receiving homelessness prevention assistance, and not
less than once annually for program participants receiving rapid re-housing assistance as
outlined in 24 CFR §576.401(b).

734. Terminating Assistance. If a program participant violates program requirements, the
Subrecipient may terminate the assistance only as outlined in Section VI.D.5 of the
Notice.

735. Case Management, The Subrecipient shall follow the requirements for housing stability
case management outlined in 24 CFR §576.401(e).

Uniform Administrative Requirements, The Subrecipient shall comply with the Uniform

Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards Final

Guidance and the provisions of 2 CFR §200.

Single Audit Act Requirements. If Subrecipient receives federal funds that, in the aggregate,

equal or exceed the threshold identified in the Uniform Administrative Requirements, the

Subrecipient must have an annual single audit in compliance with the Single Audit Act of 1984,

as amended (Public Law No. 98-502 (codified at 31 U.S.C. §§7501, et. Seq.) Subrecipient shall

comply with 2 CFR §200, Subpart F, Upon completion, such audits shall be made available for
public inspection. Audits shall be submitted to the City when completed but no later than nine
months following the close of the fiscal year. Subrecipient shall take corrective actions on any

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78.

79.

710.

TAL.

issues noted during the audit within six months of the date of receipt of the reports. The City shall

consider sanctions as described in 2 CFR §200.505 if the Subrecipient is not in compliance with

these audit requirements. If Subrecipient receives an audit other that a single audit, Subrecipient

must file a copy of the audit with the City upon request.

Conflicts of Interest. Both parties acknowledge that no member of the governing body of the City

or any employee of the City or the Subrecipient who exercises any functions or responsibilities in

connection with the carrying out of the Activity to which this Agreement pertains has any

personal interest direct or indirect in this Agreement.

Prohibition on Certain Conditions for Assistance. The provision of any type or amount of

HOME-ARP assistance may not be conditioned on an individual’s or family’s acceptance or

occupancy of emergency shelter or housing owned by the Subrecipient or a parent or subsidiary

of the Subrecipient. For the procurement of goods and services, the Subrecipient must comply

with the codes of conduct and conflict of interest requirements under 2 CFR §200. All

Subcontractors of the Subrecipient must comply with the same requirements of this section.

Certifications. Subrecipient must execute the following certifications, which are attached as

Exhibit F, Certifications:

78.1. Policy of Nondiscrimination on the Basis of Disability.

782. Anti-Lobbying, Section 319 of Public Law 101-121.

783. Contracting with Small and Minority Firms, Women’s Business Enterprises and Labor
Surplus Area Firms.

784. Drug-Free Workplace Act of 1988.

785. Certification Regarding Debarment, Suspension, Ineligibility, and Voluntary Exclusion —
Lower Tier Covered Transactions.

Procurement. As applicable, Subrecipient will comply with the Federal Procurement Code, and

the City’s procurement, mediation and right of refusal requirements.

Cooperative Use of Contract. This Agreement may be extended for use by other governmental

agencies and political subdivisions of the State. Any such usage by other entities must be in

accordance with the ordinances, charter, rules and regulations of the respective entity and the

approval of the City and City. For a list of SAVE members, click on the following link:_

http://www.mesaaz.gov/business/purchasing/save.

Environmental Review. The City will complete all environmental review requirements as

required by 24 CFR Part 58. The Subrecipient will comply with all applicable Federal, State and

local environmental laws applicable to this activity, and will work with the City to ensure

compliance with these laws and related requirements.

8. Cost Disallowances.

al.

The Subrecipient shall, upon written notice thereof, reimburse the City for any payments made
under this Agreement that are disallowed by a federal, State or City audit, or monitoring in the
amount of the disallowance, as well as court costs and attorney’s fees the City spends to pursue
legal action related to the disallowance. Court costs and attorney’s fees incurred will be
specifically identified, as applicable, to the recovery of the disallowed costs in question.

If the City determines that a cost for which payment has been made is a disallowed cost, the City
will notify the Subrecipient in writing of the disallowance and the required course of action,
which shall be at the option of the City, either to adjust any future claim submitted by the
Subrecipient by the amount of the disallowance or to require immediate repayment of the
disallowed amount by the Subrecipient issuing a check payable to the City.

If the City determines that Subrecipient has failed to follow a federal or state law relative to the
activity provided under this Agreement, the City may, at its discretion, require the Subrecipient to
repay the entire amount of the Agreement; except as otherwise noted in this Agreement.

9. Physical Improvements. As applicable, the use and disposition of real property and equipment under this
Agreement must comply with the requirements of 2 CFR 200, 24 CFR Part 92, or 24 CFR 576, as
applicable, which include but are not limited to the following:

91.

Any physical improvements over $5,000 must be secured by a promissory note, lien document,

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11.

92.

93.

9A.

special warranty deed and deed of trust as specified in the Loan Documents. In addition, a fixed
assets listing must be maintained in accordance with federal regulations for the full compliance
period. Annual physical inventory must be conducted to ensure the property is still in condition
and use as required by the HOME and ESG programs.

Real property under the Subrecipient’s control that was acquired or improved in whole or in part
with HOME or ESG funds must be used in accordance with the terms of this Agreement and 24
CFR 576.102, respectively, for a period of time specified in the regulations, or for such longer
period of time as determined to be appropriate by the City.

After expiration of the required use period, Subrecipient is free to use the real property for
another use without obligation to the City or compliance with the Program Regulations.

If the real property that was acquired or improved is not used in accordance with HOME or ESG
guidelines, as applicable, the Subrecipient shall repay the City in accordance with the terms of
loan documents, and as outlined in 2 CFR Part 200.

Reporting.

101.

102,

Subrecipient will provide to the City, not later than the 15" calendar day of each month, written
progress reports of its activities related to the Activity. On or before July 15" of each year and
within thirty-one (31) days of the date of termination of this Agreement, Subrecipient will
provide to the City a comprehensive report covering the agreed-upon objectives, activities, and

expenditures for each fiscal year ending June 30th, Subrecipient will cooperate with the City for

completion of the Consolidated Annual Performance and Evaluation Report.

In addition to the performance measures provided in Exhibit B, Subrecipient will keep records of

and report for statistical purposes:

102.1. The total number of households served by the Activity;

1022. The total number of new households served by the Activity;

1023. The size of each household served (ongoing or new) by the Activity;

1024. The ethnicity and racial background of all persons served by the Activity;

102.5. The number of veteran households served by the Activity;

102.6. The number of single (non-elderly), elderly, single-parent (all genders), two-parent and
disabled individuals served by the Activity; and

Recordkeeping and Accounting,

WL,

112,

113.

The Subrecipient shall maintain accurate financial and service delivery records pertinent to the
Activity to be funded under this Agreement. The Subrecipient’s books, records and other
documents related to this Agreement shall be sufficient to support and document that allowable
services were provided to eligible participants. Records shall support that costs incurred were
reasonable and allocable to the Activity under this Agreement.

Accounting Standards. Subrecipient agrees to comply with 2 CFR Part 200, as applicable, and

agrees to adhere to the accounting principles and procedures required therein, utilize adequate

internal controls, and maintain necessary documentation for all costs incurred.

Retention. Subrecipient will retain all Activity and related financial records under this Agreement

for a period of six (6) years after completion of the Activity and satisfaction of grant

requirements.

113.1. Records of non-expendable property acquired with the HOME funds, and related records
documenting the use of said property will be retained for six years after final disposition
of such property.

1132. Records for any displaced person must be kept for six (6) years after receipt of final
payment,

1133. Notwithstanding the above, if there is investigation, administrative action, litigation, or
similar actions involving the Activity, all existing records must be maintained for one
year after the final disposition of the matter or the expiration of the required six-year
retention period, whichever occurs later.

11.3.4. Where HOME Funds are used to renovate an emergency shelter or to convert a building
into an emergency shelter and the costs charged to the HOME grant exceed 75 percent of

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14,

15.

16.

the value of the building before renovation or after conversion, records must be retained
for 10 years per 24 CFR 576.500(y).

114. Access to Records. Subrecipient will provide the City, the City, HUD and/or their representatives
access for purposes of monitoring, auditing, and examining performance to all pertinent records,
books, documents and papers of the Activity and Subrecipient’s performance or financial
condition. Any deficiencies noted in audit reports must be fully cleared by the Subrecipient
within 30 days. Failure of the Subrecipient to comply with the above audit requirements will
constitute a violation of this Agreement and may result in the withholding of future payments.
However, nothing herein will be construed to require access to any privileged or confidential
information in contravention of federal or state law.

Acknowledgment of City’s Participation. Subrecipient will acknowledge the contribution of the City’s
HOME Program in all published literature, brochures, activities, fliers, on-site signage, etc., during the
term of the Agreement.

Non-Discrimination.

31. The Subrecipient must not discriminate against any employee or applicant for employment on the
basis of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender
identity or expression, genetic characteristics, familial status, U.S. military veteran status or any
disability.

B2 The Subrecipient must not discriminate against any client, applicant or resident on the basis of
race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity or
expression, genetic characteristics, familial status, U.S. military veteran status or any disability.

133, Notwithstanding any contrary provision in this contract, Phoenix Rescue Mission maintains its
rights as a religious organization employer under federal, state, and local laws, including but not
limited to: Section 702(a) of Title VII, 42 U.S.C. § 2000e-1(a); 42 U.S.C. § 12113(d)(1) and
(d)(2); the First Amendment of the U.S. Constitution; the Religious Freedom Restoration Act of
1993, 107 Stat. 1488, 42 U.S.C. § 2000bb et seq.; A.R.S. § 41-1493 et seq.; and A.R.S. § 41-
1462.

Right to Refuse Assistance. In addition to the right to terminate this Agreement pursuant to Section 24
of this Agreement, the City also reserves the right to refuse, terminate, or suspend assistance or accounts
to an individual, company, Subrecipient or Subcontractor, if the City believes that conduct or actions
violate applicable law, is harmful to the interests of the City and its affiliates, or meets the criteria covered
under City’s Right to Refuse Assistance Policy. Legal counsel will be consulted before such action is
undertaken, unless an emergency exists. ‘

Safeguarding Participant Information. The use or disclosure by any Party of any information
concerning an applicant for, or recipient of, services under this Agreement is directly limited to the
conduct of this Agreement. Subrecipient shall safeguard the confidentiality of this information.
Subrecipient shall include a clause to this effect in all subcontracts. Subrecipient shall ensure the
confidentiality of client data pertaining to the provision of family violence prevention or treatment
services as outlined in 24 CFR §576.500(x).

E-verify, Records and Audits. To the extent applicable under A.R.S. §41-4401, the Subrecipient
warrants its compliance and that of its Subcontractor with all federal immigration laws and regulations
that relate to their employees and compliance with the E-verify requirements under A.R.S. §23- 214(A).
The Subrecipient or Subcontractor’s breach of this warranty shall be deemed a material breach of the
Agreement and may result in the termination of the Agreement by the City under the terms of this
Agreement. The City retains the legal right to randomly inspect the papers and records of the other party
to ensure that the other party is complying with the above-mentioned warranty. The Subrecipient warrants
to keep their respective papers and records open for random inspection during normal business hours by
the City. The Subrecipient shall cooperate with the City’s random inspections, including granting the City
entry rights onto their respective properties to perform the random inspections and waiving their

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18.

19,

20.

21.

respective rights to keep such papers and records confidential.

Lobbying

171. No federal appropriated funds have been paid or will be paid by or on behalf of the Subrecipient
to any person for influencing or attempting to influence an officer or employee of an agency, a
member of Congress, an officer or employee of Congress or an employee of a member of
Congress in connection with the awarding of any federal contract, the making of any federal
grant, the entering into an Agreement, and the extension, continuation, renewal, amendment or
modification of any federal contract or grant.

172, If any funds, other than federal appropriated funds, have been or will be paid to any person for
influencing or attempting to influence an officer or employee of any agency, a member of
Congress, an officer or employee of Congress, or an employee of a member of Congress in
connection with any federal contract or grant, the Subrecipient shall complete OMB Form- LLL,
“Disclosure of Lobbying Activities” in accordance with 31 USC §1352.

Religious Activities. The Subrecipient agrees that none of its costs and none of the costs incurred by any
vendor or Subcontractor paid for from the federal funds will include any expense for any religious
activity; including, but not limited to, worship, religious instruction, or proselytization. If the Subrecipient
is a primarily religious or faith-based organization, funds provided under this Agreement are subject to
the provisions of 24 CFR §576.406.

Political Activities. None of the funds, materials, property or services contributed by the City or the
Subrecipient under this Agreement shall be used for any partisan political activity, or to further the
election or defeat of any candidate for public office.

Indemnification and Hold Harmless,

21. Should Subrecipient perform any work knowing it to be contrary to the applicable laws,
ordinances, rules, or regulations it will assume full responsibility to correct the noncompliance
and bear all costs, fees, or penalties resulting therefrom. Subrecipient shall be solely responsible
for all damages to persons or property that occur as a result of negligence or fault of the
Subrecipient in connection with the performance of the Activity pursuant to this Agreement.

22, — Subrecipient will indemnify, defend, and hold harmless the City, and its agents and employees,
hereinafter collectively referred to as City, from all claims and suits, actions, loss, damage,
expense, costs or claims, of any character or any nature, including attorneys’ fees and costs of
litigation, which arises out of any act or omission, or work done in fulfillment of the terms of this
Agreement or an account of any act, omission, claim or amount arising or recovered under
Workmen’s Compensation Law, or arising out of the failure of the Subrecipient or those acting
under the Subrecipient to conform to any statutes, ordinances, regulations, law or court decree.

203. _ It is the intent of the parties to this Agreement that the City, its agents, and employees will, in all
instances, except for loss of damage resulting from the sole negligence of the City, be
indemnified against all liability, loss, or damage of any nature whatever for or on account of any
injuries to or death of person or damages to or destruction of property belonging to any person
arising out of or in any way connected with the performance of this Agreement, regardless of
whether or not the liability, loss or damage is caused in part by, or alleged to be caused in part by,
but not solely, the negligence or fault of the City. It is agreed that the Subrecipient will be
responsible for primary loss investigation, defense and judgment costs where this Agreement of
indemnity applies.

Conflicting Provisions. If either Party discovers that any part of the Agreement conflicts with any laws,
statutes, ordinances, rules, building codes, regulations or lawful orders of a public authority, Subrecipient
or City will promptly notify the other Party, in writing, of such conflict, specifying any necessary changes
to the Agreement or work to eliminate the conflict. Subrecipient will also notify its Subcontractors, if
any, of all conflicts

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Insurance.

21. Subrecipient has provided evidence of insurance as Exhibit E, Insurance Certificate. Subrecipient
shall ensure that this insurance remains in effect for the entire term of this Agreement.
Subrecipient will submit a certificate demonstrating insurance with the same or greater coverage
limits has been renewed or otherwise obtained if the policy or certificate appended as Exhibit E
expires prior to the conclusion of the term of this Agreement.

22 ‘The City will be named in all insurance policies specifically relating to the Activity as a named
insured and as an additional named insured in all other required policies,

23, Required. certificates of insurance must provide for a 30-day notice to the City prior to the
effectiveness of any cancellation, non-renewal, or material change.

DA. Subrecipient shall comply with the insurance and bonding requirements of 2 CFR 200.

Amendments. This Agreement may be amended upon the consent of both parties. All amendments to this
Agreement shall be in writing and signed by authorized signers for both parties. Amendments must be
requested in writing at least sixty (60) days prior to Agreement expiration.

Assignment and Subcontracting. No right, liability, obligation or duty under this Agreement may be
assigned, delegated, transferred or subcontracted, in whole or in part, without the prior written approval of
the City. The Subrecipient shall bear all liability under this Agreement, even if it is assigned, delegated or
subcontracted, in whole or in part, unless the City agrees, in writing, otherwise. Subrecipient will exercise
due diligence to inform its Subcontractors of all required HOME and ARPA requirements necessary to
effectuate this Agreement and all other agreements executed between Subrecipient and its Subcontractors.
Notwithstanding the other requirements of this Agreement, Subrecipient may engage with any qualified
Subcontractor it deems necessary to effectuate the Scope of Activity in a timely and effective manner

Termination; Suspension. In accordance with 2 CFR § 200, the City may suspend or terminate this
Agreement without providing notice and/or opportunity to cure, and take other remedies legally available
including a refund of previously tendered Funds, should Subrecipient violate or fail to comply with any
terms or conditions of this Agreement, which include, but are not limited to, the following:

251. Failure to comply with any of the rules, regulations or provisions referred to herein, or such
statutes, regulations, executive orders, and HUD guidelines, policies or directives as may become
applicable at any time;

252.‘ Failure, for any reason, of the Subrecipient to fulfill in a timely and proper manner its obligations
under this Agreement;

253. Ineffective or improper use of funds provided under this Agreement; or

254. Submission by the Subrecipient to the City reports that are incorrect or incomplete in any material
respect.

255. Notwithstanding this section, the City’s decision to waive or defer compliance with any term or

condition of the Subrecipient’s required performance under this Agreement does not act, nor will
it be deemed or interpreted to act as, a waiver or deferment of the City’s right to terminate and to
receive its refund based upon the Subrecipient’s non-compliance with any term or condition of
this Agreement or subsequent non-compliance with the same term and condition. The City or
Subrecipient may terminate this Agreement for convenience without cause upon a 30- day notice.
The party initiating the termination will notify the other party in writing stating the reasons for
such termination. In the event of any termination for convenience, all finished or unfinished
documents, data, studies, surveys, maps, models, photographs, reports or other materials prepared
by the Subrecipient under this Agreement shall, at the option of the City, become the property of
the City, and the Subrecipient shall be entitled to receive just and equitable compensation for any
satisfactory work completed on such documents or materials prior to the termination.

256. The City may suspend this Agreement, in whole or in part, if the Subrecipient materially fails to
comply with any term of this Agreement, or with any of the rules, regulations or provisions
referred to herein.

257. This Agreement is subject to the provisions of A.R.S. §38-511 and may be canceled without
penalty or further obligation by the City if any person significantly involved in initiating,

DocuSign Envelope ID: 348F51F3-3460-4E04-B3DB-8F8CD405A053,

26.

27.

29,

30.

3h.

negotiating, securing, drafting, or creating this Agreement on behalf of the City is, at any time
while this Agreement or any extension thereof is in effect, an employee or agent of any other
party to this Agreement in any capacity or consultant to any other party of this Agreement with
respect to the subject matter of this Agreement.

Dispute Resolution. Any controversy or claim arising out of or relating to this Agreement, or the breach
thereof, shall be settled by arbitration administered according to the current American Arbitration
Association’s Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator may
be entered in any court having jurisdiction thereof.

General Provisions.

271, This Agreement supersedes any and all other Agreements or understandings, either oral or in
writing, between the parties hereto and contains all the covenants and Agreements between the
parties with respect to such employment in any manner whatsoever.

272. Each party to this Agreement acknowledges that no representations, inducements, promises or
Agreements, orally or otherwise, have been made by any party, or anyone acting on behalf of any
party, which are not embodied herein, and that no other Agreement or amendment hereto will be
effective unless executed in writing and signed by both the City and Subrecipient.

273. This Agreement will be governed by and construed in accordance with the laws of the State of
Arizona and all applicable federal laws and regulations.

Notices. All notices required or permitted to be given under this Agreement may be personally delivered
or mailed by certified mail, return receipt requested, postage prepaid, to the following addresses:

To: City Manager
City of Glendale
5850 West Glendale Avenue
Glendale, AZ 85301

With a copy to: Community Revitalization Division
City of Glendale
5959 West Brown Street
Glendale, AZ 85302

With a copy to: City Attorney
City of Glendale
5850 West Glendale Avenue
Glendale, AZ 85301

Severability. The invalidity in whole or in part of any provision of this Agreement will not void or affect
the validity of any other provision of this Agreement.

Section Headings & Subheadings. The section headings and subheadings contained in this Agreement
are included for convenience only and shall not limit or otherwise affect the terms of this Agreement.

Exhibits, The following exhibits are incorporated by this reference.
Exhibit A: Scope of Activity
Exhibit B: Program Budget
Exhibit C: Billing and Reporting Information
Exhibit D: Federal Laws and Regulations
Exhibit E: Insurance
Exhibit F: Certifications
Exhibit G: HUD CPD Notice 21-10
(Signatures on the following page)

10

DocuSign Envelope ID: 348F51F3-3460-4E04-B3DB-8F8CD405A053

IN WITNESS WHEREOF, all parties concerned acknowledge that they have read, understand, approve, and

accept all of the provisions of this Agreement.
‘DocuSigned by:
Videi |, Kios 6/17/2024
y: Kevin R. Phelps

Its: City Manager

CITY OF GLENDALE, an Arizona Nonprofit

6/17/2024
(SEAL) City Clerk

APPROVED AS TO FORM:

DocuSigned by:

hal 2). Bailey 6/14/2024

Michael D. Bailey, City Attorney

SUBRECIPIENT, 2 an = Nonprofit

CED

By: Nathan Smith
Its: Chief Program Officer

Phoenix Gospel Mission, Inc., dba Phoenix Rescue Mission
an Arizona non-profit corporation

11

DocuSign Envelope 1D: 348F51F3-3460-4E04-B3DB-8F8CD405A053

EXHIBIT A
SCOPE OF SERVICES

>

Subrecipient Name. Phoenix Gospel Mission, Inc. dba Phoenix Rescue Mission

Federal Tax ID No. 86-6057771

Federal Unique Identifier No. JMLPMK45JKL6

CAGE Code: 86KU8

Federal Contract Award Status (sam.gov): No Active Exclusions; registration expires 9.4.24;
ubrecipient must maintain active status with No Active Exclusions for the duration of this Agreement.
Assistance Listing No. 14.239

YORYNS

B. Activity Name. Subrecipient will be responsible for partnering with CASS and the Glendale
Homeless Solutions Alliance (GHSA) in a manner satisfactory to the City, and consistent with all
standards required by the HOME Program Regulations, CPD Notice 21-10 (the “Notice”), 2 CFR §
200 and others contained herein by reference, as a condition of providing these funds.

C, Activity Description. Subrecipient shall operate the Activity as a provider of services. As a
partner in the GHSA, Subrecipient is working towards preventing, intervening, and working to
achieve functional zero for homelessness in the city of Glendale. Subrecipient will be responsible
for administering Street Outreach and Case Management and Criminal Justice Diversion for the
Glendale Homeless Solutions Alliance (GHSA) in a manner satisfactory to the City and City, and
consistent with all standards required by the HOME Program Regulations, CPD Notice 21-10 (the
“Notice”), 2 CFR § 200 and others contained herein by reference, as a condition of providing these
funds.

Homeless Outreach & Navigation: Phoenix Rescue Mission will provide a mobile outreach program to
send outreach teams to targeted areas of homelessness within the corporate boundaries of Glendale, to
provide basic services, engaging clients for placement, and assist with community strategic initiatives to end
homelessness. This team will use a variety of tools and methods to motivate people living on the streets to
permanently exit homelessness. The program will be staffed with four Street Outreach case managers who
help set case plans with participants, connect them to resources, and follow up consistently to keep them on
track to reach their goals. Program service activities include:

1) Outreach:

e Information and Referral: Connect people living on the streets to programs and services that help
them end their homelessness

e Access Point: Chronically homeless individuals who are not a match for PRM’s services will be
assessed for placement on the Maricopa County housing voucher list.

e GIK Distribution: Distribute water, Tote bags with basic hygiene supplies, naloxone kits, and
seasonal items to people living on the streets.

e Program Supplies/toolkit: Hotel vouchers, bus passes, and ID vouchers will be provided to people
who are working on a case plan. These vouchers help reduce clients’ barriers to ending their
homelessness,

Transports: Transport clients for placement in response to community partner requests.

e Partner Engagements: Outreach engagements in partnership with another agency or group (includes
police, nonprofits, churches, and other agencies identified as partners in the GHSA or as necessary to
provide services.)

DocuSign Envelope ID: 348F51F3-3460-4E04-B3DB-8F8CD405A053

e Community response: Hotline referral response to encampments and homeless hotspots and provide
outreach services.

2) Navigation/Case Management:

e Navigation: Work with people who are awaiting a housing voucher to get their identification, fill out
housing applications, search for housing, and complete any other steps necessary to get into
permanent housing.

e Benefits Assistance: Eligible prospects will be assisted in signing up for SNAP, AHCCCS, and Social
Security benefits.

° Assist clients in other major areas of need, including food and clothing; transportation; shelter; mental
health; general health; employment; addiction recovery; and legal issues.

3) Kick-Starter Toolkit Assistance: The Kick-Starter Toolkit Assistance items will support the work of
PRM in assisting Glendale residents to resolve their homelessness.

IDs, birth certificates, social security cards, and other vital personal documents

Bus passes to get to appointments, interviews, jobs, and conduct housing searches.

Housing application fees

New unit holding fees

New unit rental one-time assistance

Legal fees preventing housing or employment

Households goods for people transitioning to permanent housing

Intercity diversion (e.g. Greyhound ticket) for people with a confirmed stable place to stay in another
locale

Criminal Justice Diversion: Phoenix Rescue Mission will work with Glendale's criminal justice system and
police department to accept referrals of justice system involved individuals with four (4) or more
misdemeanors and who are also experiencing homelessness, This program's objective is to break the
revolving door where individuals convicted of minor offenses serve their sentence, are released back into
society, and commit similar offenses that end them back into Glendale's criminal justice system. The program
will be staffed with one (1) Criminal Justice Diversion Case Manager. Program service activities include:

® Work with police officers, prosecutors, and judges to set plea agreements for repeat criminal
offenders who are willing to enroll in services rather than be prosecuted.

e Attend criminal court and visit jails daily/weekly to discuss resources and program options with
diversion prospects.
Coordinate third-party releases for diversion prospects through the court.
Transport criminal justice diversion clients from court or jail to resources, when applicable (Phoenix
Rescue Mission facility, mental health clinics, treatment programs, etc.).

© Maintain communication with police officers, prosecutors, and courts with client status updates.

D. Address/Specific Location of the Activity. . Subrecipient will undertake the activity at various locations
in the Corporate boundaries of the City of Glendale with activities occurring at the Norton and Ramsey
Social Justice Empowerment Center (NREC), as well as in other areas of the city where street outreach and
case management and related activities will occur as necessary throughout the corporate limits of the City.

Note that some areas of the City do not have Glendale mailing addresses.

Corporate boundaries for the city of Glendale, AZ should be determined utilizing the following link:
https://gismaps.glendaleaz.com/gisportal/apps/experiencebuilder/experience/?id=3afa5163cf224b1193c
602f0f8691c81

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E. Geographical Service Area of Activity. Program activities may be carried out on a County-
wide basis depending on the needs of specific clients and Glendale residents.

F. Client Eligibility. The Notice provides for a streamlined eligibility determination method that
does not require an income eligibility process in all circumstances, as is customary to HOME funded
programs. To comply with HOME-ARP eligibility requirements, all program beneficiaries must
meet the criteria for at least one (1) of the following definitions of a Qualifying Population under
Notice definitions:

1, Homeless (as defined in 24 CFR 91.5, Homeless (1), (2) or (3): or

2. At-Risk of Homelessness (as defined in 24 CFR 91.5); or

3. Fleeing or Attempting to Flee, Domestic Violence, Dating Violence, Sexual Assault,
Stalking or Human Trafficking (as defined by HUD); or

4. Other populations that do not qualify in any other category

The Subrecipient shall create and maintain a system and process (including policies and procedures)
to categorize and track all program beneficiaries according to their Qualifying Population status as
this term is defined in the Notice. This tracking methodology must be incorporated into the
Subrecipient’s performance reporting.

To document Qualifying Population status, Subrecipient will follow the three-tier process stipulated
in 24 CFR 576.500(b). In the following order of priority, Subrecipient will obtain at least one of
the following:

1. Third party documentation, such as records/entries contained in a HUD-approved HMIS or
comparable database for victims of domestic violence, a By-Name List; or similar database;
or

2. Written observations from a street outreach worker or referral from a social worker, case
manager or other provider agency; or

3. An attestation (written or verbal) by the client. If provided verbally, the Subrecipient must
provide written evidence of the attestation including the name and organizational affiliation
of the person taking the attestation, date and time, and any client-specific information that
can identify the client. The person documenting the attestation must sign, date and attest to
the truthfulness and accuracy of the client attestation.

All Qualifying Population documentation must be available in writing. The Subrecipient will
document eligibility in the foliowing ways:

In following the order of priority practice, PRM Case Managers will search for engaged clients in
HMIS and will create an entry into the city’s homeless street outreach or Criminal Justice Diversion
project. Based on the observation of a PRM Case Manager, a Homeless Certification Form is
completed for every client after the client’s first engagement with the Homeless Outreach &
Navigation team. In the City of Glendale’s criminal justice system (court or jail) PRM Criminal
Justice Case Managers will complete the Homeless Certification Form for clients who disclose that
they are actively experiencing homelessness during the first engagement. When possible, the HUD
Universal Data Elements information is collected and entered into PRM’s program database and
HMIS. The client’s Homeless Certification Form are uploaded and stored in PROM’s database and
HMIS client profile.

G. HOME-ARP Services. Subrecipient may provide all supportive service activities eligible under
the Notice in performance under this Agreement. Contracted services within this scope include:

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basic needs, case management, referrals to employment, assessments, referrals to health care, bed
nights and positive exit destinations and others as determined to be a necessary and appropriate
intervention depending on each client’s needs,

Eligible HOME-ARP services include:

Child Care

Education Services

Employment Assistance & Job Training

Food

Housing Search and Counseling Services

Legal Services

Life Skills Training

Mental Health Services

Outpatient Health Services

Outreach Services

Substance Abuse Treatment Services

Transportation

Case Management

Mediation

Credit Repair .

Landlord/Tenant Liaison

Services for Special Populations

Financial Assistance Costs

Short-term and medium-term financial assistance for rent, utilities and deposits
General administration not eligible under direct service delivery

_ Other services as further defined and described in Section VI.D.3.a (McKinney-Vento
Supportive Services) and Section VI.D.3.b (Homeless Prevention Services) of the Notice.

oo e eo we © © © we eo ew we ew ew we ew we we we

H. Duplication of Benefit. The Notice requires that expenditure of HOME-ARP funds comply with
the cost principles in 2 CFR 200. As such, all HOME-ARP expenditures must be necessary,
reasonable and allocable to the services being provided under this Agreement. To comply with the
requirement, Subrecipient must ensure that all services provided to clients and paid for with funding
provided under this Agreement are also not being paid for through other sources. To document this
requirement, Subrecipient will be required to provide a written attestation signed by each client that the
services received through this Agreement are not being provided to them by another service provider.

I Homeless Management Information System (HMIS) and Coordinated Entry. Subrecipient will
ensure that all deliverables identified in Exhibit B, Program Budget, are reported in HMIS and

available upon request by the City and the City of Glendale, but not less than at the time of each
reimbursement request. The Subrecipient will submit program invoices, supporting documentation
and monthly reports via email to: revitalization@glendaleaz.com no later than thé 15th day following
the end of the month being reported (i.e. February 15th for January report) and include the following:

* Performance Report to include success stories of the activity funded
* Reimbursement Request Form and Supporting Documentation

1.1. Provide any other report as requested by the City including aggregate or participant level data
through the HMIS System and according to approved CoC Data Sharing agreements, Such
reporting shall be for the purposes of improving access to service. The City reserves the right to
add, remove or revise reporting requirements at its discretion.

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1.2. Subrecipient will provide the project name and code, read only, full access, to the project in HMIS
for the purpose of monitoring participant files for the duration of this Agreement. Subrecipient is
responsible for notifying HMIS Lead Agency and granting access to the City within 30 days from
the date of execution of this Agreement.

J. Goals and Performance Measures. The Subrecipient, either through its own employees or
subcontracting agencies, agrees to provide the services and deliverables identified in Exhibit A, Scope
of Work and Exhibit B, Program Budget. Subrecipient and the City agree to review and modify these
deliverables on a regular basis to identify gaps in service, program impact, administrative efficiency
and other factors as needed.

K. Activity funding and eligible expenses, Subrecipient will complete several HOME-ARP eligible
activities to include, but are not limited to: street outreach, case management, housing and homeless
navigation, transportation and other services. Deliverables associated with these services are
itemized in Exhibit B, Program Budget, and include pre-negotiated unit rates. These rates are based
on Subrecipient’s documented expenses incurred over time and are intended to be an all-inclusive
representation of the total costs associated with providing each deliverable, such as personnel costs,
equipment, utilities, consulting fees, software and technology, program supplies, operational costs
(including maintenance and repair of facilities), among others. Subrecipient agrees that it has
exercised all due diligence to ensure that these fees are allowable, reasonable and allocable to the
Activities funded under this Agreement per the requirements of the Notice and 2 CFR 200, Subpart
E.

Reimbursement of expenses incurred by the Subrecipient will be made directly to the Subrecipient.
Subrecipient may expend funds for these activities in any combination necessary to maximize
impact on a client-specific basis. The initial budget reflects Subrecipient’s anticipated funding needs
for services it will provide itself and may be modified through administrative review and approval
by designated City staff and tracked as changes occur throughout the term of the Agreement. City
approval shall be required for changes in the budget for changes—these changes must fit within the
scope of this Agreement and the total compensation approved herein. The City must approve all
Subrecipients and Subrecipient funding Agreements prior to execution.

L. City Staff Contact Information.

Contract Contact Accounting Contact Program Contact
IName: Candace Schulte (Cindy Schreiber (Candace Schulte
(Title: IHuman Setvices CoordinatorSenior Accountant [Human Services Coordinator
Phone: 623-930-3671 (602-930-3672 602-930-3671
Email: Cschulte@plendaleaz.com _|Cschreiber@glendaleaz.com Cschulte@plendaleaz.com
Address: 5959 West Brown Street, Glendale AZ 85302

M. Subrecipient Staff Contact Information

Contract Contact Accounting Contact Program Contact
Name: Xen Brissa eremy Woodard Nathan Smith
(Title: CEO CFO CPO
Phone: (602-233-3000 (602-233-3000 602-233-3000

Email: _{kenbrissa@phxmission.org _|jeremywoodard@phxmission.org_|nathansmith@phxmission.org

|Address: | 1540 W. Van Buren St. Phoenix, AZ 85007

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N. Estimated Activity Timeline.
Task Completion Date
Initiate Activity July 1, 2023
Identify/Qualify Clients ongoing
Provide Services 06/30/2025
Final Closeout 06/30/2025

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EXHIBIT B
Program Budget
[Funding Source (Total Program
(Glendale HOME-ARP Funding: $383,859.12
(Other Federal Funding (specify): $1,050,33 1.60
[Foundation and Corporate Support/Grants (specify): $243,562.00

State Funding (specify):

(Other Municipal Funding (specify):

(Charitable donations (specify):

\Volunteer In-Kind Contributions (specify): in-kind donations and gift cards
(Other Funding (specify):

Total: $1,677,752.72 |
# Deliverable Unit # Total Total Total Contract (24 Main or
Cost Units/Month | Monthly | Annual months) Alternate
Deliverable
22 # Engaged $42.27 | 80 $3,381.60 | $40,579.20 | $81,158.40 Main
26 # of Positive Exit $226.54 | 7 $1,585.78 | $19,029.36 | $38,058.72 Main
Destinations
34 Transportation $169.08 | 20 $3,381.60 | $40,579.20 | $81,158.40 Main
6 # Client assigned to | $287.79 | 6 $1,690.74 | $20,288.88 | $40,577.76 Main
case managers
(MROP)
23 # Contacts $6.67 | 600 $4,002.00 | $48,024.00 | $96,048.00 Main
32 Rapid Rehousing, to | Varies | Actual cost | Varies Varies $46,857.84 Main

include flexible
financial rehousing

assistance
16 # of Assessments $309.68 | 15 $4,645.20 | $55,742.24 | $111,484.80 *Alternate
1 # of Encampments $39.74 | 40 $1,589.60 | $19,075.20 | $38,150.40 *Alternate
Reported
2 # of Clients engaged | $189.25 | 15 $2,838.75 | $34,065.00 | $68,130.00 *Alternate

at an encampment
(all engagements)
25 # of Referrals to $2.10 120 $252.00 | $3,024.00 | $6,048.00 *Alternate
partner services

*Subrecipient will bill on main deliverables, as specified in table above, and may use the option to bil! for an alternate
deliverable to ensure compensation of program expenses for the month have been earned but may not exceed the
monthly total for all deliverables, with the exception of deliverable #32. Deliverable #32 may only be billed for actua’
expenses incurred on a reimbursement basis and may not exceed the total of $46,857.84 over the term of this
agreement,

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Definitions
# Deliverable Definition
1 # of Encampments The total number of unduplicated reports of encampments within the City of
Reported Glendale made via the 24-7 line and through street outreach
# of Clients Engaged at an The total number of duplicated engagements with a client currently residing within
2 Encampment (all
an encampment.
engagements)
# of “Basic Needs (B)” Any service provided at contact with a client which involves the provision of basic
3 . : needs such as hygiene products, food, water, self-care products, or other needs not
Service Transactions . . .
otherwise covered via other service types.
4 # of “Clothing” Service Any service provided at contact with a client which involves the provision of
Transactions clothing directly for the client.
# of “Eubli : Any service provided at contact with a client that involves the provision of showers.
5 Showers/Baths” Service ; °
T ; baths, or personal hygiene.
ransactions
6 # of Clients assigned to The total number of unduplicated people who have a case manager assigned to them
case manager's to reoccurring interactions of services.
7 # of “Local Transit Passes” | Any service provided at contact with a client that involves the provision of bus
Service Transactions passes, transit passes, or other local transportation at no cost to the client.
# of Referrals to Provides
for Basic Needs, Any referrals made on behalf of a client to a partner service that is able to provide
8 Transportation, or to that client basic needs such as: food, clothing, hygiene, transportation, or general
Health/Hygiene. (quality of | quality of life support.
life service)
9 # of Homeless Prevention | Total number of unduplicated assessments done for the Maricopa County
Assessments Continuum of Care Homeless Prevention Funding.
# of Clients Provided :
Homeless Prevention Total number of unduplicated clients who received funding or services directly
10 | Services (Rental intended to prevent their homelessness; limited to rental assistance, eviction
Assistance, Eviction prevention
Prevention)
ul # of Employment Services | Total number of unduplicated clients who received support or services meant to
Provided help them in obtaining gainful employment.
# of Referrals to Total number of referrals made to partner services who provide support or services
12 . . ae
Employment Services meant to help clients obtain gainful employment.

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. Total number of unduplicated clients who received funding or services indirectly
# of Non-Housing : . . . pa
. intended to prevent their homelessness through financial support in obtaining a
Homeless Prevention . . , A
13 A : . wide array of outcomes meant to reduce the financial burden or barriers causing
Services (Vehicle Repairs, |... a : : a F
. imminent homelessness, not limited to but including repairs to vehicles, access to
Childcare, etc.) .
childcare, food, or other needs.
14 # case management service | Total number of interactions recorded in HMIS between a case manager and a
transactions client.
15 | #of24-7 Line Calls Number of calls received by the 24-7 line at the Norton Ramsey Empowerment
Center.
16 | #of Assessments Total number of unduplicated instances in which an assessment for services was
conducted in HMIS.
17. | #of Coordinated Entries Total number of unduplicated instances in which a client was entered into the
coordinated entry system for the Maricopa County Continuum of Care.
ke Referrals/Agy plicatiofis Total number of referrals made to a partner service, or services directly applied, in
to DES for was ; . . :
18 TANE/SNAP/Welfare order to support the client in accessing services provided by DES, to include by not
. limited to: TANF, SNAP, Childcare.
services
19 _ | # of Crisis Response Calls Total number of instances in which a case manager or case management team was
called in order to manage a crisis situation.
20 # of Healthcare Total number of unduplicated clients who connected with service provider for the
Connections intent of healthcare services.
21 # of Referrals to Total number of referrals made to a partner services for the purpose of healthcare
Healthcare services or support in accessing healthcare services.
Total number of instances in which a client engaged with a partner service staff
22 =| # Engaged we . :
member for the provision of support or services unspecified.
Total number of unduplicated clients who engaged with a partner service staff
23 | # Contacts . : : ;
member with the intent to have ongoing services.
24 | #of Bed nights Total number of duplicated clients who received shelter from a provider per day
over a given timeframe.
25 # of Referrals to Partner Total number of duplicated clients who were referred to a partner service for the
Services provision of support or services unspecified.
26 # of Positive Exit Total number of clients who exited a program to a positive destination as defined by
Destinations HUD based off the program type.
07 # of Negative Exit Total number of clients who exited a program to a negative destination as defined
Destinations by HUD based off the program type.
Total number of events hosted by the NREC or within the community meant to
# of Events Hosted at sal : . 5
28 - . | generate knowledge within the community of the services provided by the GHA, by
NREC or in the community . .
GHA partners, or generally available for the public.
29 # of City of Glendale Total number of events hosted by the City of Glendale, relevant to services
Events Attended by Staff _| provided by the GHA attended by one or more GHA partner services.