Agreement with Lake Maintenance Services, LLC

City of Glendale — Regular Meeting (2024-06-25)

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11/08/2023 
C      
AGREEMENT FOR 
POND/LAKE MANAGEMENT SERVICES 
City of Glendale Solicitation No. RFP 24-55 
This Agreement for Pond/Lake Management Services ("Agreement") is effective and entered into between CITY OF 
GLENDALE, an Arizona municipal corporation ("City"), and Lake Maintenance Service, LLC, an Arizona limited 
liability company, authorized to do business in the State of Arizona, ("Contractor"), as of the _____ day of 
____________, 2024. 
RECITALS 
A. 
City intends to undertake a project for the benefit of the public and with public funds that is more fully set 
forth in Exhibit A, pursuant to Solicitation No. RFP 24-55 (the "Project"); 
B. 
City desires to retain the services of Contractor to perform those specific duties and produce the specific 
work as set forth in the Project attached hereto; and 
C. 
City and Contractor desire to memorialize their agreement with this document. 
AGREEMENT 
In consideration of the Recitals, which are confirmed as true and correct and incorporated by this reference, the 
mutual promises and covenants contained in this Agreement, and other good and valuable consideration, City and 
Contractor agree as follows: 
1. 
Key Personnel; Sub-contractors. 
1.1 
Services.  Contractor will provide all services necessary to assure the Project is completed timely and 
efficiently consistent with Project requirements, including, but not limited to, working in close 
interaction and interfacing with City and its designated employees, and working closely with others, 
including other contractors or consultants, retained by City. 
1.2 
Project Team. 
a. 
Project Manager. 
(1) 
Contractor will designate an employee as Project Manager with sufficient training, 
knowledge, and experience to complete the Project and handle all aspects of the 
Project (as determined by the City in its sole discretion); such that the work 
produced by Contractor is consistent with applicable standards as detailed in this 
Agreement; 
(2) 
The City must approve the designated Project Manager; and 
(3) 
To assure the Project schedule is met, Project Manager may be required to devote 
no less than a specific amount of time as set out in Exhibit A. 
b. 
Project Team. 
(1) 
The Project Manager and all other employees assigned to the project by Contractor 
will comprise the "Project Team." 
(2) 
Project Manager will have responsibility for and will supervise all other employees 
assigned to the Project by Contractor. 
c. 
Discharge, Reassign, Replacement. 
(1) 
Contractor acknowledges the Project Team is comprised of the same persons and 
roles for each as may have been identified in the response to the Project's 
solicitation.

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(2) 
Contractor will not discharge, reassign or replace or diminish the responsibilities of 
any of the employees assigned to the Project who have been approved by City 
without City's prior written consent unless that person leaves the employment of 
Contractor, in which event the substitute must first be approved in writing by City. 
(3) 
Contractor will change any of the members of the Project Team at the City's request 
if an employee's performance does not equal or exceed the level of competence that 
the City may reasonably expect of a person performing those duties or if the acts or 
omissions of that person are detrimental to the development of the Project. 
d. 
Sub-contractors. 
(1) 
Contractor may engage specific technical contractor (each a "Sub-contractor") to 
furnish certain service functions. 
(2) 
Contractor will remain fully responsible for Sub-contractor's services. 
(3) 
Sub-contractors must be approved by the City, unless the Sub-contractor was 
previously mentioned in the response to the solicitation. 
(4) 
Contractor shall certify by letter that contracts with Sub-contractors have been 
executed incorporating requirements and standards as set forth in this Agreement. 
2. 
Schedule.  The services will be undertaken in a manner that ensures the Project is completed timely and 
efficiently in accordance with the Project. 
3. 
Contractor’s Work. 
3.1 
Standard.  Contractor must perform services in accordance with the standards of due diligence, care, 
and quality prevailing among contractors having substantial experience with the successful furnishing 
of services for projects that are equivalent in size, scope, quality, and other criteria under the Project 
and identified in this Agreement. 
3.2 
Licensing.  Contractor warrants that: 
a. 
Contractor and Sub-contractors will hold all appropriate and required licenses, registrations 
and other approvals necessary for the lawful furnishing of services ("Approvals"); and 
b. 
Neither Contractor nor any Sub-contractor has been debarred or otherwise legally excluded 
from contracting with any federal, state, or local governmental entity ("Debarment"). 
(1) 
City is under no obligation to ascertain or confirm the existence or issuance of any 
Approvals or Debarments or to examine Contractor's contracting ability. 
(2) 
Contractor must notify City immediately if any Approvals or Debarment changes 
during the Agreement's duration and the failure of the Contractor to notify City as 
required will constitute a material default under the Agreement. 
3.3 
Compliance.  Services will be furnished in compliance with applicable federal, state, county and local 
statutes, rules, regulations, ordinances, building codes, life safety codes, and other standards and 
criteria designated by City. 
Contractor must not discriminate against any employee or applicant for employment on the basis of 
race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity or 
expression, genetic characteristics, familial status, U.S. military veteran status or any 
disability.  Contractor will require any Sub-contractor to be bound to the same requirements as stated 
within this section.  Contractor, and on behalf of any subcontractors, warrants compliance with this 
section.

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3.4 
Coordination; Interaction. 
a. 
For projects that the City believes requires the coordination of various professional services, 
Contractor will work in close consultation with City to proactively interact with any other 
professionals retained by City on the Project ("Coordinating Project Professionals"). 
b. 
Subject to any limitations expressly stated in the Project Budget, Contractor will meet to 
review the Project, Schedule, Project Budget, and in-progress work with Coordinating 
Project Professionals and City as often and for durations as City reasonably considers 
necessary in order to ensure the timely work delivery and Project completion. 
c. 
For projects not involving Coordinating Project Professionals, Contractor will proactively 
interact with any other contractors when directed by City to obtain or disseminate timely 
information for the proper execution of the Project. 
3.5 
Work Product. 
a. 
Ownership.  Upon receipt of payment for services furnished, Contractor grants to City, and 
will cause its Sub-contractors to grant to the City, the exclusive ownership of and all 
copyrights, if any, to evaluations, reports, drawings, specifications, project manuals, surveys, 
estimates, reviews, minutes, all "architectural work" as defined in the United States Copyright 
Act, 17 U.S.C § 101, et seq., and other intellectual work product as may be applicable ("Work 
Product"). 
(1) 
This grant is effective whether the Work Product is on paper (e.g., a "hard copy"), 
in electronic format, or in some other form. 
(2) 
Contractor warrants, and agrees to indemnify, hold harmless and defend City for, 
from and against any claim that any Work Product infringes on third-party 
proprietary interests. 
b. 
Delivery.  Contractor will deliver to City copies of the preliminary and completed Work 
Product promptly as they are prepared. 
c. 
City Use. 
(1) 
City may reuse the Work Product at its sole discretion. 
(2) 
In the event the Work Product is used for another project without further 
consultations with Contractor, the City agrees to indemnify and hold Contractor 
harmless from any claim arising out of the Work Product. 
(3) 
In such case, City shall also remove any seal and title block from the Work Product. 
4. 
Compensation for the Project. 
4.1 
Compensation.  Contractor's compensation for the Project, including those furnished by its Sub-
contractors will not exceed $92,460, as specifically detailed in Exhibit B (the "Compensation"). 
4.2 
Change in Scope of Project.  The Compensation may be equitably adjusted if the originally 
contemplated scope of services as outlined in the Project is significantly modified. 
a. 
Adjustments to the Compensation require a written amendment to this Agreement and may 
require City Council approval. 
b. 
Additional services which are outside the scope of the Project contained in this Agreement 
may not be performed by the Contractor without prior written authorization from the City. 
c. 
Notwithstanding the incorporation of the Exhibits to this Agreement by reference, should 
any conflict arise between the provisions of this Agreement and the provisions found in the 
Exhibits and accompanying attachments, the provisions of this Agreement shall take priority 
and govern the conduct of the parties.

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5. 
Billings and Payment. 
5.1 
Applications. 
a. 
Contractor will submit monthly invoices (each, a "Payment Application") to City's Project 
Manager and City will remit payments based upon the Payment Application as stated below. 
b. 
The period covered by each Payment Application will be one calendar month ending on the 
last day of the month or as specified in the solicitation. 
5.2 
Payment. 
a. 
After a full and complete Payment Application is received, City will process and remit 
payment within 30 days. 
b. 
Payment may be subject to or conditioned upon City's receipt of: 
(1) 
Completed work generated by Contractor and its Sub-contractors; and 
(2) 
Unconditional waivers and releases on final payment from Sub-contractors as City 
may reasonably request to assure the Project will be free of claims arising from 
required performances under this Agreement. 
5.3 
Review and Withholding.  City's Project Manager will timely review and certify Payment Applications. 
a. 
If the Payment Application is rejected, the Project Manager will issue a written listing of the 
items not approved for payment. 
b. 
City may withhold an amount sufficient to pay expenses that City reasonably expects to incur 
in correcting the deficiency or deficiencies rejected for payment. 
6. 
Termination. 
6.1 
For Convenience.  City may terminate this Agreement for convenience, without cause, by delivering 
a written termination notice stating the Effective Termination date, which may not be less than 30 
days following the date of delivery. 
a. 
Contractor will be equitably compensated for Goods or Services furnished prior to receipt 
of the termination notice and for reasonable costs incurred. 
b. 
Contractor will also be similarly compensated for any approved effort expended and 
approved costs incurred that are directly associated with project closeout and delivery of the 
required items to the City. 
6.2 
For Cause.  City may terminate this Agreement for cause if Contractor fails to cure any breach of this 
Agreement within seven days after receipt of written notice specifying the breach. 
a. 
Contractor will not be entitled to further payment until after City has determined its damages.  
If City's damages resulting from the breach, as determined by City, are less than the equitable 
amount due but not paid Contractor for Service and Repair furnished, City will pay the 
amount due to Contractor, less City's damages, in accordance with the provision of § 5. 
b. 
If City's direct damages exceed amounts otherwise due to Contractor, Contractor must pay 
the difference to City immediately upon demand; however, Contractor will not be subject to 
consequential damages of more than $1,000,000 or the amount of this Agreement, whichever 
is greater. 
7. 
Conflict.  Contractor acknowledges this Agreement is subject to A.R.S. § 38-511, which allows for 
cancellation of this Agreement in the event any person who is significantly involved in initiating, negotiating, 
securing, drafting, or creating the Agreement on City's behalf is also an employee, agent, or consultant of any 
other party to this Agreement. 
8. 
Insurance. 
8.1 
Requirements.  Contractor must obtain and maintain the following insurance ("Required Insurance"):

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a. 
Contractor and Sub-contractors.  Contractor, and each Sub-contractor performing work or 
providing materials related to this Agreement must procure and maintain the insurance 
coverages described below (collectively referred to herein as the "Contractor's Policies"), 
until each Party's obligations under this Agreement are completed. 
b. 
General Liability. 
(1) 
Contractor must at all times relevant hereto carry a commercial general liability 
policy with a combined single limit of at least $1,000,000 per occurrence and 
$2,000,000 annual aggregate for each property damage and contractual property 
damage. 
(2) 
Sub-contactors must at all times relevant hereto carry a general commercial liability 
policy with a combined single limit of at least $1,000,000 per occurrence. 
(3) 
This commercial general liability insurance must include independent contractors' 
liability, contractual liability, broad form property coverage, XCU hazards if 
requested by the City, and a separation of insurance provision. 
(4) 
These limits may be met through a combination of primary and excess liability 
coverage. 
c. 
Auto.  A business auto policy providing a liability limit of at least $1,000,000 per accident for 
Contractor and $1,000,000 per accident for Sub-contractors and covering owned, non-
owned and hired automobiles. 
d. 
Workers' Compensation and Employer's Liability.  A workers' compensation and employer's 
liability policy providing at least the minimum benefits required by Arizona law. 
e. 
Notice of Changes.  Contractor's Policies must provide for not less than 30 days' advance 
written notice to City Representative of: 
(1) 
Cancellation or termination of Contractor or Sub-contractor's Policies; 
(2) 
Reduction of the coverage limits of any of Contractor or and Sub-contractor's 
Policies; and 
(3) 
Any other material modification of Contractor or Sub-contractor's Policies related 
to this Agreement. 
f. 
Certificates of Insurance. 
(1) 
Within 10 business days after the execution of the Agreement, Contractor must 
deliver to City Representative certificates of insurance for each of Contractor and 
Sub-contractor's Policies, which will confirm the existence or issuance of Contractor 
and Sub-contractor's Policies in accordance with the provisions of this section, and 
copies of the endorsements of Contractor and Sub-contractor's Policies in 
accordance with the provisions of this section. 
(2) 
City is and will be under no obligation either to ascertain or confirm the existence 
or issuance of Contractor and Sub-contractor's Policies, or to examine Contractor 
and Sub-contractor’s Policies, or to inform Contractor or Sub-contractor in the 
event that any coverage does not comply with the requirements of this section. 
(3) 
Contractor's failure to secure and maintain Contractor Policies and to assure Sub-
contractor policies as required will constitute a material default under the 
Agreement. 
g. 
Other Contractors or Vendors. 
(1) 
Other contractors or vendors that may be contracted with in connection with the 
Project must procure and maintain insurance coverage as is appropriate to their 
particular contract.

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(2) 
This insurance coverage must comply with the requirements set forth above for 
Contractor's Policies (e.g., the requirements pertaining to endorsements to name the 
parties as additional insured parties and certificates of insurance). 
h. 
Policies.  Except with respect to workers' compensation and employer's liability coverages, 
City must be named and properly endorsed as additional insureds on all liability policies 
required by this section. 
(1) 
The coverage extended to additional insureds must be primary and must not 
contribute with any insurance or self insurance policies or programs maintained by 
the additional insureds. 
(2) 
All insurance policies obtained pursuant to this section must be with companies 
legally authorized to do business in the State of Arizona and reasonably acceptable 
to all parties. 
8.2 
Sub-contractors. 
a. 
Contractor must also cause its Sub-contractors to obtain and maintain the Required 
Insurance. 
b. 
City may consider waiving these insurance requirements for a specific Sub-contractor if City 
is satisfied the amounts required are not commercially available to the Sub-contractor and 
the insurance the Sub-contractor does have is appropriate for the Sub-contractor's work 
under this Agreement. 
c. 
Contractor and Sub-contractors must provide to the City proof of the Required Insurance 
whenever requested. 
8.3 
Indemnification. 
a. 
To the fullest extent permitted by law, Contractor must defend, indemnify, and hold 
harmless City and its elected officials, officers, employees and agents (each, an "Indemnified 
Party," collectively, the "Indemnified Parties"), for, from, and against any and all claims, 
demands, actions, damages, judgments, settlements, personal injury (including sickness, 
disease, death, and bodily harm), property damage (including loss of use), infringement, 
governmental action and all other losses and expenses, including attorneys' fees and litigation 
expenses (each, a "Demand or Expense"; collectively, "Demands or Expenses") asserted by 
a third-party (i.e. a person or entity other than City or Contractor) and that arises out of or 
results from the breach of this Agreement by the Contractor or the Contractor’s negligent 
actions, errors or omissions (including any Sub-contractor or other person or firm employed 
by Contractor), whether sustained before or after completion of the Project. 
b. 
This indemnity and hold harmless provision applies even if a Demand or Expense is in part 
due to the Indemnified Party's negligence or breach of a responsibility under this Agreement, 
but in that event, Contractor shall be liable only to the extent the Demand or Expense results 
from the negligence or breach of a responsibility of Contractor or of any person or entity 
for whom Contractor is responsible. 
c. 
Contractor is not required to indemnify any Indemnified Parties for, from, or against any 
Demand or Expense resulting from the Indemnified Party's sole negligence or other fault 
solely attributable to the Indemnified Party. 
9. 
E-verify, Records and Audits. To the extent applicable under A.R.S. § 41-4401, the Contractor warrants 
their compliance and that of its subcontractors with all federal immigration laws and regulations that relate to 
their employees and compliance with the E-verify requirements under A.R.S. § 23-214(A). The Contractor or 
subcontractor’s breach of this warranty shall be deemed a material breach of the Agreement and may result 
in the termination of the Agreement by the City under the terms of this Agreement. The City retains the legal 
right to randomly inspect the papers and records of the other party to ensure that the other party is complying 
with the above-mentioned warranty. The Contractor and subcontractor warrant to keep their respective

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papers and records open for random inspection during normal business hours by the other party. The parties 
shall cooperate with the City’s random inspections, including granting the inspecting party entry rights onto 
their respective properties to perform the random inspections and waiving their respective rights to keep such 
papers and records confidential. 
10.  
No Boycott of Israel.  To the extent A.R.S § 35-393 through § 35-393.03 are applicable, the parties hereby 
certify that they are not currently engaged in, and agree for the duration of the Agreement to not engage in, a 
boycott of goods or services from Israel, as that term is defined in A.R.S § 35-393. 
11. 
Uyghur Forced Labor Prevention Act (UFLPA). Contractor certifies that it does not currently, and during 
the term of this Agreement, will not use: 
a.  
the forced labor of ethnic Uyghurs in the People’s Republic of China;  
b. 
any goods or services produced by the forced labor of ethnic Uyghurs in the People’s 
Republic of China; and  
c. 
any contractors, subcontractors or suppliers that use the forced labor or any goods or 
services produced by the forced labor of ethnic Uyghurs in the People’s Republic of China. 
12. 
Attestation of PCI Compliance.  When applicable, the Contractor will provide the City annually with a 
Payment Card Industry Data Security Standard (PCI DSS) attestation of compliance certificate signed by an 
officer of Contractor with oversight responsibility. 
13. 
Notices. 
13.1 
A notice, request or other communication that is required or permitted under this Agreement (each 
a "Notice") will be effective only if: 
a. 
The Notice is in writing; and 
b. 
Delivered in person or by overnight courier service (delivery charges prepaid), certified or 
registered mail (return receipt requested); and 
c. 
Notice will be deemed to have been delivered to the person to whom it is addressed as of 
the date of receipt, if: 
(1) 
Received on a business day, or before 5:00 p.m., at the address for Notices identified 
for the Party in this Agreement by U.S. Mail, hand delivery, or overnight courier 
service on or before 5:00 p.m.; or 
(2) 
As of the next business day after receipt, if received after 5:00 p.m. 
d. 
The burden of proof of the place and time of delivery is upon the Party giving the Notice; 
and 
e. 
Digitalized signatures and copies of signatures will have the same effect as original signatures. 
13.2 
Representatives. 
a. 
Contractor.  Contractor's representative (the "Contractor's Representative") authorized to 
act on Contractor's behalf with respect to the Project, and his or her address for Notice 
delivery is: 
Lake Maintenance Service, LLC 
c/o  MaryAnne Karstadt 
700 N Neely St., #15 
Gilbert, AZ 85234 
service@lakemaintenance.com  
 
b. 
City.  City's representative ("City's Representative") authorized to act on City's behalf, and 
his or her address for Notice delivery is:

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City of Glendale 
c/o  Anne Shadle 
5970 W Brown St., 
Glendale, Arizona 85301 
(623) 930-2864 
 
With required copy to: 
 
City Manager 
 
 
 
City Attorney 
City of Glendale  
 
 
City of Glendale 
5850 West Glendale Avenue 
 
5850 West Glendale Avenue 
Glendale, Arizona 85301  
             Glendale, Arizona 85301 
c. 
Concurrent Notices. 
(1) 
All notices to City's representative must be given concurrently to City Manager and 
City Attorney. 
(2) 
A notice will not be deemed to have been received by City's representative until the 
time that it has also been received by City Manager and City Attorney. 
(3) 
City may appoint one or more designees for the purpose of receiving notice by 
delivery of a written notice to Contractor identifying the designee(s) and their 
respective addresses for notices. 
d. 
Changes.  Contractor or City may change its representative or information on Notice, by 
giving Notice of the change in accordance with this section at least ten days prior to the 
change. 
14. 
Financing Assignment.  City may assign this Agreement to any City-affiliated entity, including a non-profit 
corporation or other entity whose primary purpose is to own or manage the Project. 
15. 
Entire Agreement; Survival; Counterparts; Signatures. 
15.1 
Integration.  This Agreement contains, except as stated below, the entire agreement between City 
and Contractor and supersedes all prior conversations and negotiations between the parties regarding 
the Project or this Agreement. 
a. 
Neither Party has made any representations, warranties or agreements as to any matters 
concerning the Agreement's subject matter. 
b. 
Representations, statements, conditions, or warranties not contained in this Agreement will 
not be binding on the parties. 
c. 
The solicitation, any addendums and the response submitted by the Contractor are 
incorporated into this Agreement as if attached hereto.  Any Contractor response modifies 
the original solicitation as stated.  Inconsistencies between the solicitation, any addendums 
and the response or any excerpts attached as Exhibit A and this Agreement will be resolved 
by the terms and conditions stated in this Agreement. 
15.2 
Interpretation. 
a. 
The parties fairly negotiated the Agreement's provisions to the extent they believed necessary 
and with the legal representation they deemed appropriate. 
b. 
The parties are of equal bargaining position and this Agreement must be construed equally 
between the parties without consideration of which of the parties may have drafted this 
Agreement. 
c. 
The Agreement will be interpreted in accordance with the laws of the State of Arizona.

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15.3 
Survival.  Except as specifically provided otherwise in this Agreement, each warranty, representation, 
indemnification and hold harmless provision, insurance requirement, and every other right, remedy 
and responsibility of a Party, will survive completion of the Project, or the earlier termination of this 
Agreement. 
15.4 
Amendment.  No amendment to this Agreement will be binding unless in writing and executed by 
the parties.  Any amendment may be subject to City Council approval.  Electronic signature blocks 
do not constitute execution. 
15.5 
Remedies.  All rights and remedies provided in this Agreement are cumulative and the exercise of 
any one or more right or remedy will not affect any other rights or remedies under this Agreement 
or applicable law. 
15.6 
Severability.  If any provision of this Agreement is voided or found unenforceable, that determination 
will not affect the validity of the other provisions, and the voided or unenforceable provision will be 
deemed reformed to conform to applicable law. 
15.7 
Counterparts.  This Agreement may be executed in counterparts, and all counterparts will together 
comprise one instrument. 
16. 
Term.   
 
16.1  
Extensions. The term of this Agreement commences upon the effective date and continues for a one 
(1)-year initial period.  The City may, at its option and with the approval of the Contractor, extend 
the term of this Agreement an additional four (4) years, on an annual basis.  Contractor will be notified 
in writing by the City of its intent to extend the Agreement period at least thirty (30) calendar days 
prior to the expiration of the original or any extension period.  Price adjustments will only be reviewed 
prior to the extension period and any such price adjustment will be a determining factor for any 
renewal.  There are no automatic extensions or renewals of this Agreement. 
 
16.2 
Extension for Procurement Process. Upon the expiration of the Term of this Agreement, including 
 
the initial term and any renewals, at the City’s sole discretion, this Agreement may be extended on a 
 
month-to-month basis for a maximum of six (6) months to allow for the City to complete its 
 
procurement process to select a vendor to provide the services/materials similar to those provided 
 
under this Agreement.  The City will notify the Contractor in writing of its intent to extend the 
 
Agreement at least thirty (30) calendar days prior to the expiration of the Term.  Any extension 
 
provided under this subsection will continue under the same terms and conditions as in effect 
 
immediately prior to the expiration of the then-current term.  
17. 
Dispute Resolution.  Any controversy or claim arising out of or relating to this contract, or the breach 
thereof, shall be settled by arbitration administered according to the American Arbitration Association’s 
Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator may be entered in any 
court having jurisdiction thereof. 
18. 
Cooperative Use of Contract.  This agreement may be extended for use by other governmental agencies 
and political subdivisions of the State.  Any such usage by other entities must be in accord with the ordinances, 
charter, rules and regulations of the respective entity and the approval of the Contractor and City.  For a list 
of SAVE members, click on the following link: http://www.mesaaz.gov/business/purchasing/save 
19. 
Exhibits.  The following exhibits, with reference to the term in which they are first referenced, are 
incorporated by this reference. 
Exhibit A 
Project 
Exhibit B 
Compensation 
 
(Signatures appear on the following page.)

EXHIBIT A 
POND/LAKE MAINTENANCE SERVICES 
PROJECT 
 
Contractor will provided pond/lake maintenance services per the scope of work.

City of Glendale 
Solicitation Number: RFP 24-55 / 42400082 
POND/LAKE MANAGEMENT SERVICES 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
3     
rev. 12.11.2020 
 
 
 
1. 
INTRODUCTION   
The City of Glendale Parks and Recreation Department is seeking to contract with 
a company to provide the pond/lake and lake management services listed below.  
 
2. 
SERVICE LOCATIONS 
A. All services listed below are required at Bonsall Park South Lake, located at 59th 
Avenue, south of Bethany Home Road. The lake is 2.40 surface acres minus the 
island on the northern side of the lake.   
B. All services listed below are required at Heroes Park, located on the northeast 
corner of 83rd Avenue and Bethany Home Road and is approximately 4.0 surface 
acres. 
 
3. 
CONTRACTOR REQUIREMENTS  
A. Service Reporting 
i. For weekly work, Contractor will provide a weekly service report detailing all 
the work performed as part of this contract. 
ii. For monthly work, Contractor will be provided with a monthly service report 
detailing all the work performed as part of this contract. 
 
B. Monitoring 
i. Contractor must visit each site and inspect the ponds/lakes: 
1. Weekly – March through October  
2. Monthly – November through February  
3. The observations and data collected during the inspections will be used 
to inform and guide all activities required to fulfill the requirements of 
this contract as specified in the description of services below.  
 
C. Visual Inspection 
i. A visual inspection of the ponds/lakes will be performed during each visit to 
the site. The inspections shall include: 
1. Water levels 
2. Water clarity and quality 
3. Turbidity 
4. Beneficial aquatic vegetation 
5. Nuisance, invasive, or exotic aquatic vegetation 
6. Algae 
7. Physical components such as above ground pipes, inlet and outlet 
structures, trash racks, emergency spillways, and dams 
8. Erosion 
9. Issues with shoreline and bank stabilization measures such as rip rap 
stone, bulkheads, retaining walls, etc. 
10. Forebays and inflowing or outflowing swales, ditches, and stream 
channels 
11. Vegetated buffers 
12. Sedimentation 
13. Nuisance animal activity

City of Glendale 
Solicitation Number: RFP 24-55 / 42400082 
POND/LAKE MANAGEMENT SERVICES 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
4     
rev. 12.11.2020 
 
 
 
14. Fish habitat 
15. Mosquito breeding conditions and habitat 
16. Trash and debris 
ii. Any issues or deficiencies that are observed during this visual monitoring 
will be documented by Contractor staff and reported to the Department 
Representative per Service Reporting listed above. 
iii. Department Representative will be notified immediately if there are any 
deficiencies observed that appear in the judgment of our staff to be posing 
an immediate risk or otherwise jeopardizing the integrity of the pond/lake 
structures. Notice will be provided telephonically and in writing. 
iv. The scope of these services is limited to what can be reasonably observed at 
the surface of the water and above the ground around the water that makes 
up the physical structure of the ponds/lakes.  
 
D. Aquatic Weed Control 
i. Contractor must visit each site and inspect the ponds/lakes: 
1. Weekly – March through October  
2. Monthly – November through February  
ii. Any growth of undesirable aquatic weeds and vegetation found in the 
ponds/lakes must be treated and controlled through the application of 
aquatic herbicides and aquatic surfactants. 
iii. Invasive and unwanted submersed and floating vegetation must be treated 
and controlled preventatively and curatively during March through October 
through the use of systemic herbicides. Application will be designed to allow 
for selective control of unwanted species while allowing for desirable species 
of submersed and emergent wetland plants to prosper. 
 
E. Water Quality Monitoring 
i. Pond/lake water samples must be taken and tested one time per year during 
the month of October for the following parameters: 
1. Temperature 
2. pH 
3. Hardness 
4. Phosphates 
5. Turbidity 
6. Dissolved oxygen 
7. Alkalinity 
8. Conductivity 
9. Total phosphorus 
ii. The results of the tests, along with recommendations and analysis of the 
results, will be provided to the Department Representative in a written report 
following each testing period. 
iii. Any data collected that needs immediate action to resolve an issue will be 
brought to the Department Representative’s attention at once.

City of Glendale 
Solicitation Number: RFP 24-55 / 42400082 
POND/LAKE MANAGEMENT SERVICES 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
5     
rev. 12.11.2020 
 
 
 
 
F. Algae Testing and Identification 
i. Samples will be tested one time per year during the month of October for 
algae identification, classification, description and density, or biomass 
enumeration.  
ii. If there are any toxic algae species present, Contractor will notify Department 
Representative immediately telephonically and via email.  
iii. The results of the tests, recommendations and analysis of the results must 
be provided to the Department Representative in a written report within three 
(3) business days after the tests were performed.  – inside testing-results 
within 3 days, outside testing-results within 7 
 
G. Pond/Lake Dye 
i. Pond/lake dye must be applied to the ponds/lakes monthly. 
ii. A combination of blue and/or black dye will be used as required to maintain 
a dark natural water color. 
 
H. Water Analysis  
i. Contractor will perform the following tests quarterly. 
1. pH 
2. temperature  
3. phosphates 
4. nitrates 
5. nitrites and ammonia 
ii. Report any unusual conditions to the Department Representative in a written 
report within three (3) days business days via email. 
 
 
I. Equipment Inspection/Maintenance 
i. All aeration equipment and components must be inspected weekly. Any 
problems with the system must be reported to the Department 
Representative within three (3) days business days via email. 
1. Clean air filters and replace as needed. 
2. Check cooling fan for proper operation. 
3. Adjust air valves to balance air flow between diffuser heads. 
4. Clean aeration cabinet quarterly. 
ii. Any aerations parts and/or supplies required for equipment upkeep must be 
itemized on the invoice. 
iii. Any repair/service beyond routine maintenance listed are not included. 
Contractor must obtain approval from the Department Representative prior 
to commencing any such repair/service. 
 
J. Pond/Lake Algae Control 
i. Contractor must visit each site and inspect the ponds/lakes: 
1. Weekly – March through October

City of Glendale 
Solicitation Number: RFP 24-55 / 42400082 
POND/LAKE MANAGEMENT SERVICES 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
6     
rev. 12.11.2020 
 
 
 
2. Monthly – November through February  
ii. Any algae found in the ponds/lakes with each inspection shall be treated 
and controlled through the application of algaecides, aquatic herbicides, 
and aquatic surfactants as needed for control of the algae present at the 
time of service. 
 
K. Algaecide and Herbicide Applications 
i. Contractor will apply several algaecides and herbicides which are EPA 
registered for aquatic use to control undesirable species of algae and 
aquatic weeds. Other specialty products such as clarifiers, defoaming 
agents, water colorant, and other water treatment products may be 
necessary to maintain consistent water appearance.  
ii. All labor cost associated with applications shall be included in the monthly 
fee.  
iii. Vectobac application (mosquito and midge fly control) labor is also 
included.  
iv. City of Glendale agrees to pay for all treatments (chemicals) of the water 
system.  
v. The following will constitute the parameters for chemical applications: 
1. Eradicate those species of weeds and algae which Contractor and the 
City of Glendale considers undesirable.  
2. Allow growth of those species of vegetation which Contractor and the 
City of Glendale consider beneficial to the fish habitat and water quality. 
3. Spot treat for undesirable species before large scale infestations 
become possible. 
4. Follow all manufacturers’ label restrictions and application rates. 
5. All recommended treatments incurring an additional cost must be 
approved by Department Representative prior to application. 
 
L. Fountain Maintenance Service 
i. Contractor must service each fountain monthly as follows: 
1. Perform amp test on the motor to verify appropriate amp load.  
2. Check incoming and outgoing voltage. 
3. Test motor GFCI protection breaker.  
4. Test contactor (starter). 
5. Test motor overload protection to make sure it is set and functioning 
properly. 
6. Check fuses. 
7. Make sure all wires, breakers, and other electronic parts are securely 
attached. 
8. Check timer and set as needed.

City of Glendale 
Solicitation Number: RFP 24-55 / 42400082 
POND/LAKE MANAGEMENT SERVICES 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
7     
rev. 12.11.2020 
 
 
 
9. Test lighting GFCI breaker in the control panel to make sure it is 
operating properly. 
10. Check lighting timer and set as needed. 
ii. If the fountain or lights are not visibly operating properly or malfunctioning 
in any way as determined by the diagnostic checks specified above, the 
Contractor will perform the following: 
1. Perform ohm test to the cable to test for any shorts or resistance in the 
power cable between the control panel and the motor. 
2. Inspect motor shaft to ensure it is not bent and is turning smoothly and 
quietly. Inspect propeller or impeller (depending on what type unit) and 
diffuser plate (if present) to ensure they are tightly attached and not bent 
or damaged in any way. 
3. Clean fountain’s debris screen nozzle, shaft, and pump chamber ensure 
proper water flow. 
4. Clean all lighting lens covers. 
5. Check each light and replace lamps that have burnt out. Replace any 
seals on light housing which are leaking. 
6. Replace any seals on light housing which are leaking. 
iii. All replacement parts required for proper maintenance of the fountains and 
the additional labor required to replace these parts as needed will be 
itemized on the invoice. 
iv. All lights, seals, other replacement parts, and labor required for light 
replacements will be itemized on the invoice. 
v. All necessary repairs (parts and labor) covered by warranty must be 
performed at no additional charge to the City. 
vi. Any problems or malfunctions that are discovered during the maintenance 
service that cannot be repaired during that service, which are no longer 
under warranty, and that will require significant additional labor and/or 
parts, must be quoted, written up, and submitted to the Department 
Representative for approval prior to proceeding with the work. 
vii. All fountain work will be performed by factory-certified service and repair 
technicians. 
 
M. Submersed Air Diffuser Aeration System Maintenance 
i. Contractor must service Diffused Aeration Systems monthly. 
1. Compressor must be tested to ensure proper operation. 
2. Cabinet cooling exhaust fan must be checked to ensure proper operation.  
3. Compressor carbon vanes and seals must be changed annually or as 
needed.  
4. Compressor air filter/muffler assembly must be checked, cleaned, and 
replaced as needed. 
5. Diffuser air stones and/or membranes must be cleaned and replaced as 
needed.

City of Glendale 
Solicitation Number: RFP 24-55 / 42400082 
POND/LAKE MANAGEMENT SERVICES 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
8     
rev. 12.11.2020 
 
 
 
ii. Any significant problems/malfunctions that are discovered during the 
maintenance service which are no longer under warranty, which are not part 
of routine maintenance, and that will require additional labor and/or parts, 
will be written up and submitted to the Department Representative for 
authorization. 
iii. All aerator work will be performed by factory certified service and repair 
technicians. 
iv. All replacement parts required for proper maintenance of the aeration 
systems will be billed as an additional charge. 
 
N. Permitting (when applicable) 
Contractor staff will be responsible for the following: 
i. Obtain any Federal, state, or local permits required to perform any work 
specified in this contract where applicable. 
ii. Attend any public hearings or meetings with regulators as required in 
support of the permitting process. 
iii. File any notices or year-end reports with the appropriate agency as required 
by any related permit. 
iv. Notifying the Department Representative of any restrictions or special 
conditions put on the site with respect to any permit received, where 
applicable. 
 
O. City Responsibilities (when applicable) 
i. City will be responsible for the following: 
1. Provide information required for the permit application process upon 
request. 
2. Provide Certified Abutters List for abutter notification where required. 
3. Perform any public filings or recordings with any agency or commission 
associated with the permitting process, if required. 
4. Comply with any other special requirements or conditions required by 
the local municipality. 
5. Comply and enforce temporary water-use restrictions where applicable. 
 
P. General Qualifications 
i. Contractor must be a licensed pesticide applicator in the state in which 
service is to be provided. 
ii. Individual Applicators are Certified Pesticide Applicators in Aquatics, Public 
Health, Forestry, Right of Way, and Turf/Ornamental as required in the state 
in which service is to be provided. 
iii. Contractor must have a certified applicator that has been trained and 
educated in the water quality testing and analysis required for prescriptive 
site-specific water quality management and utilizes an integrated approach 
that encompasses all aspects of ecologically balanced management.  
iv. Contractor  must guarantee that all products used for treatment are EPA 
registered and labeled as appropriate and safe for use in ponds/lakes and

City of Glendale 
Solicitation Number: RFP 24-55 / 42400082 
POND/LAKE MANAGEMENT SERVICES 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
9     
rev. 12.11.2020 
 
 
 
other aquatic sites and are being applied in a manner consistent with their 
labeling. 
v. All pesticide applications made directly to the water or along the shoreline 
for the control of algae, aquatic weeds, or other aquatic pests as specified in 
this contract must meet or exceed all the Company’s legal regulatory 
requirements as set forth by the EPA and related state agencies for NPDES 
and FIFRA. Contractor will perform treatments that are consistent with 
NPDES compliance standards as applicable in and determined by the 
specific state in which treatments are made. All staff will be fully trained to 
perform all applications in compliance with all federal, state, and local law. 
vi. Company will furnish all personnel, vehicles, boats, equipment, materials, 
and other items required to provide the foregoing at their expense. 
 
4. 
TERM 
The term of the resultant contract shall be for a one (1) year initial term.  
 
5. 
OPTION TO EXTEND  
 
Based on satisfactory Contractor performance, the City, may at its option and upon 
mutual agreement with the Contractor, extend the term of this agreement for an 
additional four (4) years renewable on an annual basis. Contractor should be 
notified via email by the City Materials Manager of the City's intention to extend 
the contract period at least ninety (90) calendar days prior to the expiration of 
the original contract period. 
 
6. 
TYPE OF AWARD  
The City reserves the right to make multiple awards or to award by group of line 
items, or to make an aggregate award, whichever is deemed most advantageous to 
the City. If the City determines that an aggregate award to one bidder is not in the 
City's best interest, "all or none" Bids shall be rejected.  
 
7. 
HOW WE CHOOSE 
 
A. SCORING RESPONSES:  
The evaluation criteria are weighted in accordance with the Submission 
Requirements.  Your response will be rated as follows: 
40% Experience, Proven Performance, and Qualifications 
25% Method of Approach 
25% Cost 
10% References 
 
B. EVALUATION PANEL: Submittals will be evaluated by a panel based on the 
stated criteria and are responsible for selecting the proposal that is most 
advantageous to the City.

City of Glendale 
Solicitation Number: RFP 24-55 / 42400082 
POND/LAKE MANAGEMENT SERVICES 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
10     
rev. 12.11.2020 
 
 
 
C. PANEL CONTACT: Offerors shall have no exclusive meetings, conversations or 
communications with an individual evaluation panel member on any aspect of 
the RFP, after submittal. 
 
D. INTERVIEWS:  City may ask some or all Offerors to participate in an interview 
at any point during the evaluation process but is not required to do so. 
Information gathered in an interview will be used by the panel to make a 
selection. Offeror is responsible for any costs incurred to participate in an 
interview. 
 
E. ADDITIONAL INVESTIGATIONS: City may conduct additional investigations 
needed to determine the competence or financial stability of any Offeror. 
 
F. BEST AND FINAL OFFERS: City may request best and final offers and will 
determine the scope and subject of any best and final request.   
 
G. PROPOSAL EVALUATION: City reserves the right to secure additional 
information from the Offeror in various forms and to award based on submitted 
information. 
 
H. NOTICE OF INTENT TO AWARD AND PROTEST PERIOD: Information about the 
recommended award for this solicitation will be posted here and will be available 
immediately after the City has completed its evaluation process.  Questions 
regarding the notice of intent to award must be directed to the listed 
Procurement Officer immediately.  Any protest must be submitted to the 
Procurement Administrator no later than seven (7) calendar days from the date 
of posting on the Internet.  Information and instructions on how to file a protest 
can be found here.          
 
I. WITHDRAWAL OF PROPOSAL: Offeror may withdraw a submitted proposal at 
any time prior to the specified solicitation due date and time through the City’s 
online bidding system.  Withdrawals must be made by the Offeror or designated 
representative listed on the proposal.  Telephonic or oral withdrawals cannot be 
accepted. 
 
J. OFFER ERRORS OMISSIONS AND CORRECTIONS: City will not be responsible 
for any offeror errors or omissions. Any corrections shall be submitted through 
the City’s online bidding system prior to due date and time of the RFP. No 
corrections will be permitted after the offers have been opened. 
 
K. COMPETITIVE NEGOTIATIONS: City may negotiate with multiple Offerors at the 
same time.  Negotiations may result in changing the conditions, terms, or price 
of the proposed contract for the benefit of the City unless prohibited herein.  All 
Offerors shall be treated fairly and equally while conducting negotiations and 
the City is prohibited from disclosing any information submitted by competing 
Offerors. Entering into negotiations does not constitute a contract award or

City of Glendale 
Solicitation Number: RFP 24-55 / 42400082 
POND/LAKE MANAGEMENT SERVICES 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
11     
rev. 12.11.2020 
 
 
 
confer any rights to Offerors.  The City may formally terminate negotiations and 
enter into concurrent or exclusive negotiations with the next most qualified 
Offeror/s if it is in the City’s best interest to do so. 
 
L. NO CONTACT, NO INFLUENCE DURING THE RFP PROCESS: City is conducting 
a competitive RFP process for the contract, free from improper influence or 
lobbying.   There shall be no contact concerning this RFP from Offerors 
submitting a Proposal with any member of the City Council, RFP Evaluation 
Committee Members, or anyone connected with the process for or on behalf of 
the City.  Contact includes direct or indirect contact by the Offeror, its 
employees, attorneys, lobbyists, surrogates, etc. in an attempt to influence the 
RFP process. 
 
From the time the RFP is issued until the expiration of the protest period or the 
resolution of any protest, whichever is later (the “Silent”), Offerors, directly or 
indirectly through others, are restricted from attempting to influence in any 
manner the decision making process through, including but not limited to, the 
use of paid media; contacting or lobbying the City Council or City Manager or 
any other City employee (other than Material Management employees); the use 
of any media for the purpose of influencing the outcome; or in any other way 
that could be construed to influence any part of the decision-making process 
about this RFP.  This provision shall not prohibit an Offeror from petitioning an 
elected official or engaging in any other protected first amendment activity after 
the protest period has run or any protest has been resolved, whichever is later. 
 
Violation of this provision will cause the proposal or offer of the Offeror to be 
found in violation and to be rejected. 
 
M. PROPRIETARY INFORMATION Offeror shall clearly mark any proprietary 
information contained in its bid with the words “Proprietary Information.” 
Offeror shall not mark any Solicitation Form as proprietary. Pricing data shall 
not be considered proprietary. Marking all, or nearly all, of a bid as proprietary 
may result in rejection of the bid.  
 
Offerors acknowledge that the City is required by law to make certain records 
available for public inspection. In the event that the City receives a request for 
disclosure of Proprietary Information by any person, court, agency or 
administrative body, or otherwise has a reasonable belief that it is obligated to 
disclose the Proprietary Information to any such person or authority, the City 
will provide Offeror with prompt written notice so that Offeror may seek a 
protective order or other appropriate remedy. The Offeror, by submission of 
materials marked Proprietary Information, acknowledges and agrees that the 
City will have no obligation to advocate for non-disclosure in any forum or any 
liability to the Offeror in the event that the City must legally disclose the 
Proprietary Information.

City of Glendale 
Solicitation Number: RFP 24-55 / 42400082 
POND/LAKE MANAGEMENT SERVICES 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
12     
rev. 12.11.2020 
 
 
 
N. SUBMISSION CHECKLIST 
 
This section provides an overview of the submission instructions including a 
checklist to aid in the submission of complete proposals.  Offerors shall 
complete the fillable “RESPONSE WORKBOOK” attachment and submit as their 
proposal. 
 
Vendors are strongly advised to read this section in its entirety and complete 
the checklist to avoid disqualification.  Please note that the City will NOT be 
able to consider proposals that are submitted late or that do not follow these 
guidelines. 
 
The Offeror shall bear all costs associated with submitting the proposal, 
including proposal preparation, site visitation or any travel connected with 
submission of the proposal. The City shall have no liability whatsoever for such 
costs. 
 
 
Checklist for Submitting Proposal 
Complete 
(✓) 
Submission Requirements 
RESPONSE WORKBOOK(Offer sheet) 
Offeror Name 
Offeror Address                                   
 
1. EXPERIENCE, PROVEN PERFORMANCE, QUALIFICATIONS 
     (7 questions) 
 
2. METHOD OF APPROACH 
(2 questions) 
 
3. REFERENCES 
(3 references) 
 
4. COST (Must be submitted in a separate electronic file) 
(1 question – Completed Pricing Workbook) 
 
ADDENDUM RESPONSE (if applicable)  
 
Return of Offer 
• 
Electronic copies of all "SUBMISSION REQUIREMENTS” listed 
above. Pricing Workbook must be submitted separately from 
the rest of the proposal.

City of Glendale 
Solicitation Number: RFP 24-55 / 42400082 
POND/LAKE MANAGEMENT SERVICES 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
13     
rev. 12.11.2020 
 
 
 
O. SUBMISSION REQUIREMENTS 
The proposal is every element of your response to this RFP.  For this proposal, 
you must provide a completed OFFER SHEET in addition to answering the 
questions identified in the REQUIRED RESPONSES. (see Response Workbook) 
 
Responses must be numbered to correspond to the question numbers to aid 
in the evaluation process; failure to do so may result in disqualification.   
 
Should your offer contain any PROPRIETARY INFORMATION you must clearly 
mark that information with the words “Proprietary Information.” Only 
information contained in your response questions may be marked as such, 
information on the OFFER SHEET or PRICING SHEET (if applicable) are not 
considered proprietary. 
 
Offerors acknowledge that the City is required by law to make certain records 
available for public inspection.  By submitting any materials marked as 
Proprietary Information, Offeror acknowledges and agrees that the City will have 
no obligation to advocate for non-disclosure in any forum or any liability to the 
Offeror if the City must legally disclose the Proprietary Information. 
 
Helpful Hints: 
• 
Answer each question completely, your answers will be the only basis on 
which your proposal is scored. 
• 
Do not unnecessarily elaborate, keep your response complete and effective. 
• 
Do not provide general answers or reference to sales literature. 
• 
Only when applicable attach and reference supporting documents.

City of Glendale 
Solicitation Number: RFP 24-55 / 42400082 
POND/LAKE MANAGEMENT SERVICES 
EXHIBITS 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
14     
rev. 12.11.2020 
 
 
 
EXHIBIT 1: SPECIAL NOTICES   
Special Notices - By signing on the Offer/Bid page, solicitation Addendum(a), or cover 
letter accompanying the submittal documents, Offerors are certifying that they 
understand the following notices and agree to comply with all required terms and 
conditions. 
1. 
RETURN OF OFFER  
The Offeror shall submit required proposal responses electronically in Vendor Self 
Service (VSS). 
Offeror is required to register in VSS prior to submitting a proposal if they have 
not already registered.  
https://glendaleazvendors.munisselfservice.com/Vendors/default.aspx 
Guide to Register as a new vendor: 
https://www.glendaleaz.com/your_government/city_finances/procurement/vendo
r_self_service___v_s_s_  (This is a PDF document “Vendor Registration 
Instructions” at the bottom of page.) 
a. 
The Offeror shall complete all sections of the solicitation in the format 
given and the spaces provided.  Proposals that do not conform to the above 
format may be rejected.  
b. 
The Offeror shall bear all costs associated with submitting the proposal, 
including proposal preparation, site visitation or any travel connected with 
submission of the proposal. The City shall have no liability whatsoever for 
such costs. 
2. 
SITE VISITS 
Please see page 1 of this document regarding site visits.. 
 
3. 
NO CONTACT, NO INFLUENCE DURING THE RFP PROCESS 
The City is conducting a competitive RFP process for the contract, free from 
improper influence or lobbying.   There shall be no contact concerning this RFP 
from Offerors submitting a Proposal with any member of the City Council, RFP 
Evaluation Committee Members, or anyone connected with the process for or on 
behalf of the City.  Contact includes direct or indirect contact by the Offeror, its 
employees, attorneys, lobbyists, surrogates, etc. in an attempt to influence the RFP 
process. 
From the time the RFP is issued until the expiration of the protest period or the 
resolution of any protest, whichever is later (the “Silent Period”), Offerors, directly 
or indirectly through others, are restricted from attempting to influence in any 
manner the decision making process through, including but not limited to, the use 
of paid media; contacting or lobbying the City Council or City Manager or any other 
City employee (other than Procurement employees); the use of any media for the 
purpose of influencing the outcome; or in any other way that could be construed to 
influence any part of the decision-making process about this RFP.  This provision 
shall not prohibit an Offeror from petitioning an elected official or engaging in any

City of Glendale 
Solicitation Number: RFP 24-55 / 42400082 
POND/LAKE MANAGEMENT SERVICES 
EXHIBITS 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
15     
rev. 12.11.2020 
 
 
 
other protected first amendment activity after the protest period has run or any 
protest has been resolved, whichever is later. 
 
Violation of this provision will cause the proposal or offer of the Offeror to be found 
in violation and to be rejected. 
 
4. 
CONFLICT OF INTEREST    
Contractor shall disclose the following:  1) the name(s) and position(s) of each 
Contractor’s employee or subcontractor that participated in the preparation of the 
submittal or who will be involved, directly or indirectly, with performing the 
contract, if awarded; 2) the name(s) of any City of Glendale employee who is a 
relative of persons identified pursuant to No. 1;  3) the name(s) and position(s) of 
Contractor’s  personnel that have a financial or proprietary interest in the contract; 
4) the name(s) of any City of Glendale employee who is a relative of persons 
identified pursuant to No. 3.   
 
Providing such disclosure will not necessarily disqualify a Contractor.  Failure to 
disclose the requested information or any potential conflict of interest pursuant to 
A.R.S. § 38-511 et seq. may result in rejection of the proposal or bid or any contract 
being void or terminated. 
 
For purposes of this provision, the following definitions apply: 
 
“Employee” means all persons who are employed on a full-time, part-time or 
contract basis by the City of Glendale. 
 
“Relative” means the spouse, child, child’s child, parent, grandparent, brother or 
sister of the whole or half blood and their spouses and the parent, brother, sister or 
child of a spouse. 
 
5. 
INQUIRIES  
Any question related to the Request for Proposal shall be directed to the 
Procurement Officer whose name appears above. An Offeror shall not contact or ask 
questions of the department for whom the requirement is being procured. The 
Procurement Officer may require any and all questions be submitted in writing. 
Offerors are encouraged to submit written questions via electronic mail or facsimile, 
no later than FIVE days prior to the proposal due date. Any correspondence related 
to a solicitation should refer to the appropriate Request for Proposal number, page 
and paragraph number. An envelope containing questions should be identified as 
such; otherwise, it may not be opened until after the official proposal due date and 
time. Oral interpretations or clarifications will be without legal effect. Only questions 
answered by a formal written amendment to the Request for Proposal will be 
binding.

City of Glendale 
Solicitation Number: RFP 24-55 / 42400082 
POND/LAKE MANAGEMENT SERVICES 
EXHIBITS 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
16     
rev. 12.11.2020 
 
 
 
6. 
SPECIAL TERMS AND CONDITIONS  
 
Additional terms and conditions specific to the provision of the services referenced 
will be negotiated with the successful bidder for inclusion in the contract. 
 
7. 
PUBLIC RECORD REQUIREMENTS  
 
Offeror acknowledges that the City is a public agency and must comply with all 
Public Records laws and proposals submitted become the property of the City and 
are subject to public disclosure requirements in accordance with Arizona Public 
Records Law.  Any portion of the proposal that the offeror deems confidential or 
proprietary must be clearly labeled as such.  Labeling material does not 
automatically preclude the material from public disclosure, as the City is required 
to make an appropriate determination as to the confidentiality of the material in 
accordance with Arizona Public Records Law.  It is the offeror’s sole responsibility 
and cost to take action, including legal actions, to protect such material.  Price is 
not confidential and will not be withheld. 
 
8. 
PERMITS AND LICENSES 
 
It is the offeror’s sole responsibility to determine and secure any and all licenses and 
permits the contractor needs to operate the facility, from any regulatory body having 
jurisdiction related to the services being provided.  Such costs are the exclusive 
responsibility of the operator, operator must also ensure appropriate licensing of 
any sub-contractors, operator shall notify the City in writing within two (2) working 
days of any suspension, revocation or renewal. 
 
9. 
NO COLLUSION OR ANTI-COMPETITIVE PRACTICES   
The submission of the offer did not involve collusion, and without any agreement, 
understanding or planned common course of action with, any other vendor of 
materials, supplies, equipment or services described in the invitation to bid, 
designed to limit independent bidding or competition or other anti-competitive 
practices. 
 
10. 
NON-DISCRIMINATION  
Contractor agrees not to discriminate against any employee or applicant for 
employment on the basis of race, color, religion, sex, national origin, age, marital 
status, sexual orientation, gender identity or expression, genetic characteristics, 
familial status, U.S. military veteran status or any disability. Contractor will require 
any Sub-contractor to by bound to the same requirements as stated within this 
section. Contractor, and on behalf of any subcontractors, warrants compliance with 
this section. 
 
11. 
NO CONSIDERATIONS The Contractor has not given, offered to give, nor intends to 
give at any time hereafter, any economic opportunity, future employment, gift, loan, 
gratuity, special discount, trip, favor, meal or service to a public servant in 
connection with the submitted offer.

City of Glendale 
Solicitation Number: RFP 24-55 / 42400082 
POND/LAKE MANAGEMENT SERVICES 
EXHIBITS 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
17     
rev. 12.11.2020 
 
 
 
12. 
AUTHORIZED AGENT The individual signing the submittal is an authorized agent 
and has the authority to bind the Offeror to the proposal and subsequent contract 
if awarded. 
13. 
KEY PERSONNEL If awarded, Offeror shall assign a specific individual as the key 
point of contact for the management of the contract, subject to specific notification 
requirements to be included in the final contract.  
14. 
SITE INSPECTION It is the responsibility of the Offeror to become familiar with any 
conditions which may affect the performance and cost of providing the service and 
this submission will serve as evidence that the Offeror did, in fact, make a site 
inspection and is aware of all conditions.  
15. 
OFFICIAL TIME CLOCK The official time clock used to verify the date and time an 
offer is received is in the online bid system.     
 
16. 
DEFINITIONS For purposes of this Request for Proposal and Resultant contract, 
the following definitions apply: 
a. “City” means the municipal corporation of the City of Glendale, Arizona 
b. “Contract” means the agreement for the procurement of goods, services and 
work. 
c. “Contractor” means an Offeror responding to a Request for Proposal who has 
been awarded a Contract with the City. 
d. “Offer” means a written offer to furnish goods, services, work, materials and/or 
construction to the City, in conformity with the standards, specifications, 
delivery terms and conditions, and all other requirements established in a 
competitive solicitation. 
e. “Offeror” means the business, entity or person who submits an Offer in response 
to a competitive solicitation. 
f. “Public Record” means proposals and all other documents submitted in 
response to this solicitation shall become the property of the City and shall be 
a matter of public record available for review following the Contract award. 
g. “Purchase Order” means a document issued by the City Procurement Office 
directing the Contractor to deliver goods, services, work, materials and/or 
construction. 
h. “Request for Proposal” means a competitive solicitation issued by the City for 
the procurement of goods, services, work, materials and/or construction.

City of Glendale 
Solicitation Number: RFP 24-55 / 42400082 
POND/LAKE MANAGEMENT SERVICES 
EXHIBITS 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
18     
rev. 12.11.2020 
 
 
 
EXHIBIT 2: SPECIAL TERMS AND CONDITIONS 
By signing on the Offer/Bid page, solicitation Amendment(s), or cover letter accompanying the 
submittal documents, Offerors are certifying that they understand the following notices and agree 
to comply with all required terms and conditions. The following terms are found on the City’s 
Website and are applicable to this Request for Proposal:  
https://www.glendaleaz.com/common/pages/DisplayFile.aspx?itemId=18075866  
Standard Terms and Conditions – Revised 10/13/2021 
1. 
TYPE OF AWARDS The City reserves the right to make multiple awards or to award 
by individual line items, by group of line items, or to make an aggregate award, 
whichever is deemed most advantageous to the City. If the City determines that an 
aggregate award to one offeror is not in the City's best interest, "all or none" offers 
shall be rejected. 
 
2. 
ALTERNATE OFFERS Offers submitted as alternates, or on the basis of exceptions 
to specific conditions of purchase and/or required specifications, must be 
submitted as an attachment referencing the specific paragraph number(s) and 
adequately defining the alternate or exception submitted. Detailed product 
brochures and/or technical literature, suitable for evaluation, must be submitted 
with the offer. If no exceptions are taken, City will expect and require complete 
compliance with the specifications and all Conditions of Purchase. 
 
3. 
EFFECTIVE PERIOD OF OFFER Offers shall be valid for a minimum of 120 days 
following the deadline for submitting offers. If an award is not made during that 
period, all offers shall be automatically extended for another 120 days. Offers will 
be automatically renewed until such time as either an award is made, or proper 
Notice is given to the Procurement Officer of Offeror’s intent to withdraw its offer. 
Offers may only be withdrawn by submitting Notice at least 15 days before the 
expiration of the then current 120-day period. 
 
4. 
PAYMENT TERMS If payment terms are not indicated, terms of NET 30 days shall 
be applied by the City. Payment terms to apply after receipt of invoice or final 
acceptance of the products/services, whichever is later. Payment terms offering 
less than 20 days for payment will not be considered. 
 
5. 
UNIT PRICE TO PREVAIL In the event of a price disparity between the unit and 
extended price, the unit price shall prevail unless judged obviously in error by the 
City. 
 
6. 
OFFER ERRORS OMISSIONS AND CORRECTIONS The City will not be responsible 
for any offeror errors or omissions. All prices and notations shall be written in ink 
or typed. Changes or corrections made on the offer form must be initialed in ink by 
the individual signing the offer. No corrections will be permitted after the offers have 
been opened.  
 
7. 
BRAND NAME REFERENCES AND TECHNICAL SPECIFICATIONS Brand names or 
manufacturer's references shall be construed as a quality or performance level and

City of Glendale 
Solicitation Number: RFP 24-55 / 42400082 
POND/LAKE MANAGEMENT SERVICES 
EXHIBITS 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
19     
rev. 12.11.2020 
 
 
 
does not indicate the item cited is mandatory. Technical specifications define the 
acceptable standard. 
 
8. 
RESTRICTIVE OFFER PROVISIONS If specifications preclude an otherwise qualified 
offeror from submitting an offer, a written request for modification must be received 
by the Buyer at least seven (7) calendar days prior to the proposal due date. All 
offerors will be notified by a written addendum to the solicitation of any approved 
changes. 
 
9. 
DEFAULT In case of default by the contractor, the City may, by written notice, 
cancel this contract and repurchase from another source and may recover the 
excess costs by (1) deduction from an unpaid balance due; (2) collection against 
the bid and/or performance bond; or (3) a combination of the aforementioned 
remedies or other remedies as provided by law. 
10. 
TERMINATION FOR CONVENIENCE The City reserves the right to terminate any 
order or contract upon thirty days written notice. The City will be responsible only 
for those standard items which have been delivered and accepted. If the items are 
unique and not saleable or useable for any other application, the City will reimburse 
the Seller for actual labor, material, and burden costs, plus a profit not to exceed 
8%. Title to all materials, work-in-process, and completed but undelivered goods 
will pass to the City after costs are claimed and allowed. 
 
11. 
SUB-CONTRACTING The contract or any portion thereof, shall not be sub-
contracted without the prior written approval of the Materials Manager. No such 
approval will be construed as making the City a party of or to such sub-contract or 
subjecting the City to liability of any kind to any sub-contractor. No sub-contract 
shall, under any circumstances, relieve the contractor of liability and obligation 
under this contract; and despite any such subletting the City shall deal through the 
contractor. Sub-contractors will be dealt with as workmen and representatives of 
the contractor. 
 
12. 
SAFETY DATA SHEETS (SDS). Contractor is to supply SDS) in accordance with 
Federal requirements for The Globally Harmonized System of Classification and 
Labeling of Chemicals (GHS). Contractor entering the City workplace with 
hazardous materials will supply the City with a Safety Data Sheets (SDS) covering 
those particular products the contractor may expose City employees or the general 
public to while working at the site. 
 
13. 
GENERAL INDEMNIFICATION:  Contractor shall indemnify, defend, save and hold 
harmless the City of Glendale and its officers, officials, agents, and employees 
(hereinafter referred to as “Indemnitee”) from and against any and all claims, 
actions, liabilities, damages, losses, or expenses (including court costs, attorneys’ 
fees, and costs of claim processing, investigation and litigation) (hereinafter 
referred to as “Claims”) for bodily injury or personal injury (including death), or loss 
or damage to tangible or intangible property caused, or alleged to be caused, in 
whole or in part, by the negligent or willful acts or omissions of Contractor or any

City of Glendale 
Solicitation Number: RFP 24-55 / 42400082 
POND/LAKE MANAGEMENT SERVICES 
EXHIBITS 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
20     
rev. 12.11.2020 
 
 
 
of its owners, officers, directors, agents, employees or subcontractors.  This 
indemnity includes any claim or amount arising out of or recovered under the 
Workers’ Compensation Law or arising out of the failure of such Contractor to 
conform to any Federal, State or local law, statute, ordinance, rule, regulation or 
court decree.  It is the specific intention of the parties that the Indemnitee shall, in 
all instances, except for Claims arising solely from the negligent or willful acts or 
omissions of the Indemnitee, be indemnified by Contractor from and against any 
and all claims.  It is agreed that Contractor will be responsible for primary loss 
investigation, defense and judgment costs where this indemnification is applicable. 
In consideration of the award of this contract, the Contractor agrees to waive all 
rights of subrogation against the City, its officers, officials, agents, and employees 
for losses arising from the work performed by the Contractor for the City.  
 
14. 
RESPONSIBILITY FOR COMPLIANCE WITH LEGAL REQUIREMENTS The offeror's 
products, services, and facilities shall be in full compliance with all applicable 
Federal, State, and local health, environmental, and safety laws, regulations, 
standards, and ordinances, regardless of whether or not they are referred to by the 
City. 
 
15. 
RESPONSIBILITY FOR CORRECTION It is agreed that the offeror shall be fully 
responsible for making any correction, replacement, or modification necessary for 
specification or legal compliance. In the event of a call back, Offeror agrees to give 
the City first priority. Offeror agrees that if the product or service offered does not 
comply with the written specification, the Materials Manager has the right to cancel 
the sale at any time with full refund within thirty (30) calendar days after notice of 
noncompliance and offeror further agrees to be fully responsible for any 
consequential damages suffered by the City. 
16. 
WARRANTY Unless otherwise specified, all items shall be guaranteed for a 
minimum period of one year against defects in material and workmanship. During 
the period, if a defect should occur, that item shall be repaired or replaced by the 
Seller at no obligation to the City, except where it be shown that the defect was 
caused by misuse and not by faulty manufacture. The offeror expressly warrants all 
items to be new, free from defects in design, materials, and workmanship, and to 
be fit and sufficient for their intended purpose. Any sample submitted shall create 
an expressed warranty that the whole of the goods shall conform to the sample or 
model. 
 
17. 
REJECTION OF OFFERS The City reserves the right to reject any or all offers, or any 
part thereof; to accept any offer or any part thereof; or to waive any informalities 
when it is deemed to be in the City's best interest. 
 
18. 
DELAY IN EXERCISING CONTRACT REMEDY Failure or delay by the City to exercise 
any right, power, or privilege shall not be deemed a waiver thereof. 
 
19. 
ORDER OF PRECEDENCE In the event of conflict, the following precedence shall 
prevail: (1) Special Terms and Conditions incorporated by attachment; (2) Special

City of Glendale 
Solicitation Number: RFP 24-55 / 42400082 
POND/LAKE MANAGEMENT SERVICES 
EXHIBITS 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
21     
rev. 12.11.2020 
 
 
 
Terms and Conditions; (3) Drawings and Specifications; (4) referenced documents; 
and (5) the Standard Terms and Conditions. 
 
20. 
CHANGES The City reserves the right to make changes in any of the following: (a) 
specifications; (b) methods of shipment; (c) place of delivery; (d) time of delivery; 
(e) quantities. If any change causes an increase or decrease in the cost of or the 
time required for performance, an equitable adjustment may be made in the price 
or delivery schedule, or both. Any claim for adjustment shall be deemed waived 
unless asserted in writing within thirty days from receipt of the change. Price 
increases or extensions of delivery time shall not be binding on the City unless in 
writing and approved by the Materials Manager prior to the institution of the change. 
 
21. 
PRICE ADJUSTMENTS Price adjustments shall be addressed a minimum of sixty 
(60) days prior to the contract renewal date, shall be in writing and include 
supportive justification for the proposed increase. Supportive justification means 
that the request shall include detailed information and calculations that make it 
clear how the claimed increase has an impact on the contract unit prices.  The 
requested price increase must be based upon a cost increase that was clearly 
unpredictable at the time of the offer and can be shown to directly affect price of 
the item concerned.  The rate increase shall only be considered at time of contract 
extension. The City will review the request and shall determine if the increase shall 
be granted or if an alternate option is in the best interest of the City. The price 
increase adjustment, if approved, will be effective and executed via a contract 
amendment. 
 
22. 
LATE SUBMISSION OF CLAIM The City will not honor any invoices or claims which 
are tendered one year after the last item of the account accrued. 
 
23. 
PROTEST OF AWARD Any person who has an objection to the awarding of a 
solicitation by the City, pursuant to competitive solicitation procedures, shall lodge 
that protest, in writing, with the Materials Manager. The protest should specifically 
identify the objection to the award, pursuant to the formal purchase procedure. The 
protest must be submitted no later than seven (7) calendar days after the notice of 
intent to award is posted on the City's Procurement Internet home page at 
https://www.glendaleaz.com/your_government/city_finances/procurement/notice_of_inte
nt_to_award. Untimely protests will not be considered.  
 
24. 
REMEDIES City shall have, in addition to the remedies provided herein, all remedies 
afforded by the Uniform Commercial Code as adopted by the State of Arizona. 
Contractor shall have, subject to the limitation imposed by the terms of this 
agreement, all remedies afforded by the Uniform Commercial Code as adopted by 
the State of Arizona. 
 
25. 
ASSIGNMENT Neither an order nor monies due thereunder shall be assigned in 
whole or in part without the City's prior written consent.

City of Glendale 
Solicitation Number: RFP 24-55 / 42400082 
POND/LAKE MANAGEMENT SERVICES 
EXHIBITS 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
22     
rev. 12.11.2020 
 
 
 
26. 
ADDENDA Any change to the proposal will be in the form of a numbered addendum 
issued by the Procurement Division. The addendum will be furnished to all who 
received the proposal. The City will not be responsible for any oral or written 
instructions made by any employees, officers, contracted consultant or agent of the 
City in regard to the proposal. The City will not be responsible for offerors adjusting 
their offer based on oral or written instructions. 
 
27. 
SPECIAL ACCOMMODATIONS Please contact Procurement at 930-2862 at least 3 
days prior to the meeting for special accommodation. Hearing impaired persons, 
please use the Arizona Relay Service (1-800-367-8939). 
 
28. 
OFFER IDENTIFICATION The City is not responsible for the pre-opening of, post-
opening of, or the failure to open, an offer not properly addressed or identified. 
 
29. 
OFFER TABULATION An electronic copy of the scoring may be requested by e-
mailing the Procurement office at procurement@glendaleaz.com and referencing 
the proposal title and number. The information will be available for distribution 
when the City has completed its evaluation process of the offers received. 
 
30. 
LIABILITY Except for the sole negligence of the City, its officers, managers, 
employees, or agents, Contractor shall be liable to the City for any physical damage 
to City property or for the death of, or personal injury to, City personnel arising out 
of Contractor's occupancy, maintenance, repair, replacement, installation and/or 
any other work performed pursuant to the contract. Contractor agrees to indemnify, 
defend and hold the City harmless from any claim or loss arising from such damage 
or injury. 
 
31. 
OSHA GUIDELINES The contractor shall be familiar with and operate within the 
guidelines set forth by the Occupational Safety and Health Act. 
 
32. 
PATENTS Seller agrees to defend City at seller's own expense, in all suit, actions, 
or proceedings in which City is made a defendant for actual or alleged infringement 
of any United States of America or foreign letters patent resulting from City’s use 
of the goods purchased as a result of this RFP. Seller further agrees to pay and 
discharge any and all judgments or decrees, which may be rendered in any such 
suit, action or proceedings against City. Seller agrees to indemnify and hold 
harmless the City from any and all license, royalty and proprietary fees or costs, 
including legal costs, which may arise out of City’s purchase and use of goods 
supplied by the seller. It is expressly agreed by seller, that these covenants are 
irrevocable and perpetual. 
 
33. 
VENDOR PERFORMANCE Prior offeror performance in regard to product, service, 
or representation of/from the offeror may be used in evaluation of this offer. 
Unsatisfactory performance to the City may be considered sufficient grounds for 
rejection of this offer. No offer will be awarded to any offeror who is in default on 
any contract with the City.

City of Glendale 
Solicitation Number: RFP 24-55 / 42400082 
POND/LAKE MANAGEMENT SERVICES 
EXHIBITS 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
23     
rev. 12.11.2020 
 
 
 
34. 
PERFORMANCE SURETY REQUIREMENTS The performance sureties shall be in 
the form of a bond, cashier's check, certified check or money order. Personal or 
company checks are not acceptable unless certified. Letters of credit are not 
acceptable. Individual sureties are not acceptable. 
 
PERFORMANCE SURETY The successful proposer shall, at the time of entering 
into the contract, furnish a performance surety in the form of a bond, money 
order or certified or cashier's check, in the amount of 10 percent of the contract 
amount guaranteeing the faithful performance of the contract by the proposer. 
 
If a bond is submitted, it shall be written on the form provided by the City as 
an attachment to the proposal documents. The attorney-in-fact who executes 
the bond on behalf of the surety shall affix to the bond a certified and current 
copy of the power of attorney. The bond must be written by a surety with a Best 
Rating no less than an A and must be authorized and licensed to do business 
in this State by the Arizona Department of Insurance. Individual sureties and 
letters of credit are not acceptable. 
 
35. 
FUND APPROPRIATION CONTINGENCY The Contractor and the City recognize that 
the continuation of any contract after the close of any given fiscal year of the City, 
which ends on June 30, shall be subject to the approval of the budget of the City 
providing the contract item is an expenditure therein. The City does not guarantee 
that the budget item will be actually adopted, as it is the determination of the City 
Council at the time of the adoption of the budget. 
 
36. 
NOTIFICATION OF AWARD The successful offeror(s) will be notified that their offer 
has been accepted by the City Council as recommended for award. 
 
37. 
NON-EXCLUSIVITY The City, in its sole discretion, reserves the right to request the 
materials or services set forth herein from other sources when deemed necessary 
and appropriate.  No exclusive rights are included in this Agreement.  
 
38. 
COOPERATIVE USE OF CONTRACT This agreement may be extended for use by 
other governmental agencies and political subdivisions of the State. Any such usage 
by other entities must be in accord with the ordinances, charter, rules and 
regulations of the respective entity and the approval of the Contractor and City.  For 
a 
list 
of 
SAVE 
members, 
click 
on 
the 
following 
link:  
http://www.mesaaz.gov/business/purchasing/save  
 
39. 
PROHIBITIONS - Contractor, and on behalf any subcontractor, certifies, to the 
extent applicable under A.R.S. §§ 35-391 et seq and 35-393 et seq, that neither has 
"scrutinized" business operations, as defined in the proceeding statutes, in the 
countries of Sudan or Iran. 
 
40. 
IMMIGRATION LAW COMPLIANCE Contractor, and on behalf any subcontractor, 
warrants, to the extent applicable under A.R.S. § 41-4401, compliance with all 
federal immigration laws and regulations that relate to their employees as well as

City of Glendale 
Solicitation Number: RFP 24-55 / 42400082 
POND/LAKE MANAGEMENT SERVICES 
EXHIBITS 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
24     
rev. 12.11.2020 
 
 
 
compliance with A.R.S. § 23-214(A) which requires registration and participation 
with the E-Verify Program.  Any breach of warranty described above is considered 
a material breach of this Agreement and is subject to penalties up to and including 
termination of this Agreement.  City of Glendale (“City”) retains the legal right to 
inspect the papers of Contractor or subcontractor employee who performs work 
under this Agreement to ensure that Contractor or any subcontractor is compliant 
with the warranty described above.  City may conduct random inspections, and 
upon request of the City, Contractor shall provide copies of papers and records 
demonstrating 
continued 
compliance 
with 
the 
warranty 
described 
above.  Contractor agrees to keep papers and records available for inspection by 
the City during normal business hours and will cooperate with City in exercise of its 
statutory duties and not deny access to its business premises or applicable papers 
or records for the purposes of enforcement of this Section.  Contractor agrees to 
incorporate into any subcontracts under this Agreement the same obligations 
imposed upon itself and expressly accrue those obligations directly to the benefit 
of the City.  Contractor also agrees to require any subcontractor to incorporate into 
each of its own subcontracts under this Agreement the same obligations above and 
expressly accrue those obligations to the benefit of the City.  Contractor’s warranty 
and obligations under this Section I to the City is continuing throughout the term of 
this Agreement or until such time as the City determines, in its sole discretion, that 
Arizona law has been modified in that compliance with this section is no longer a 
requirement.  The “E-Verify Program” above means the employment verification 
program administered by the United States Department of Homeland Security, the 
Social Security Administration, or any successor program. 
 
41. 
CONTRACT ADMINISTRATOR The staff member identified as the Contract 
Administrator for a solicitation serves as the liaison between Procurement, the city 
and the successful contractor.   The Contract Administrator manages the contract, 
overseeing the daily operations, scheduling, performance and compliance of the 
agreement by all parties.  The Contract Administrator is responsible for: 
a. Establishing and maintaining records and documentation 
b. Monitoring the contractor’s performance 
c. Handling issues and disputes 
d. Exercising extension options 
e. Initiating contract modifications 
f. Initiating rebids or new solicitations 
 
42. 
FORCE MAJEURE  
a. Except for payment of sums due, neither party shall be liable to the other 
nor deemed in default under this contract if and to the extent that such 
party’s performance of this Contract is prevented by reason of force 
majeure.  The term “force majeure” means an occurrence that is beyond 
the control of the part affected and occurs without its fault or 
negligence.  Without limiting the foregoing, force majeure includes acts

City of Glendale 
Solicitation Number: RFP 24-55 / 42400082 
POND/LAKE MANAGEMENT SERVICES 
EXHIBITS 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
25     
rev. 12.11.2020 
 
 
 
of God; acts of the public enemy; war; riots; strikes; mobilization; labor 
disputes; civil disorders, fire; flood; lockouts; injunctions-interventions-
acts; or failures or refusals to act by government authority; and other 
similar occurrences beyond the control of the party declaring force 
majeure which such party is unable to prevent by exercising reasonable 
diligence. 
b. Force majeure shall not include the following circumstances: 
i. Late delivery of equipment or materials caused by congestion at a 
manufacturer’s plant or elsewhere, or an oversold condition of the 
market. 
ii. Late performance by a subcontractor unless the delay arises out of a 
force majeure occurrence in accordance with this force majeure term 
and condition; or 
iii. Inability of either the Contractor or any subcontractor to acquire or 
maintain any required insurance, bonds, licenses or permits.

City of Glendale 
Solicitation Number: RFP 24-55 / 42400082 
POND/LAKE MANAGEMENT SERVICES 
EXHIBITS 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
26     
rev. 12.11.2020 
 
 
 
EXHIBIT 3: INSURANCE REQUIREMENTS 
By signing on the Offer/Bid page, solicitation addenda, or cover letter accompanying the submittal 
documents, Offerors are certifying that they understand the following notices and agree to comply 
with all required terms and conditions. 
 
1) INSURANCE REQUIREMENTS. Offeror shall procure and maintain until all their 
obligations have been discharged, insurance against claims for injury to persons or 
damage to property that may arise from or in connection with this Solicitation. The 
insurance requirements herein are minimum requirements for this Solicitation and in no 
way limit the indemnity covenants contained herein. The City of Glendale in no way 
warrants that the minimum limits contained herein is sufficient to protect the OFFEROR 
from liabilities that might arise.  Offeror is free to purchase such additional insurance 
as Offeror determines necessary. 
 
a) Minimum Scope and Limits of Insurance: Offeror shall provide coverage with limits 
of liability not less than those stated below. 
 
i) Commercial General Liability – Occurrence Form 
 
Policy shall include bodily injury, property damage, personal and advertising 
injury and broad form contractual liability coverage.  
 
General Aggregate                                          
$2,000,000 
Products – Completed Operations Aggregate  
$1,000,000 
Personal and Advertising Injury                     
$1,000,000 
Each Occurrence                                              
$1,000,000 
 
(1) The policy shall be endorsed to include the following additional insured 
language: “The City of Glendale and its departments, officers, officials, 
agents, employees and volunteers shall be named as additional insureds 
with respect to liability arising out of the solicitation. Such additional 
insured shall be covered to the full limits of liability purchased by the  
Offeror, even if those limits of liability are in excess of those required herein. 
 
(2) Policy shall contain a waiver of subrogation endorsement in favor of the “City 
of Glendale and its departments, officers, officials, agents, employees and 
volunteers.”  This provision applies regardless of whether or not the City of 
Glendale has received a waiver of subrogation endorsement from the 
insurer.   
 
ii) Business Automobile Liability 
Bodily Injury and Property Damage for any owned, hired, and/or non-owned 
vehicles used in the performance of this Agreement.  
 
Combined Single Limit (CSL)  $1,000,000.

City of Glendale 
Solicitation Number: RFP 24-55 / 42400082 
POND/LAKE MANAGEMENT SERVICES 
EXHIBITS 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
27     
rev. 12.11.2020 
 
 
 
(1) The policy shall be endorsed to include the following additional insured 
language: “The City of Glendale, and its departments, officers, officials, 
agents, employees and volunteers shall be named as additional insureds with 
respect to liability arising out of the activities performed by or on behalf of 
the Offeror, involving automobiles owned, licensed, hired or borrowed by the 
Offeror." Such additional insured shall be covered to the full limits of liability 
purchased by the Offeror, even if those limits of liability are in excess of those 
required by this license. 
 
(2) Policy shall contain a waiver of subrogation endorsement in favor of the “City 
of Glendale and its departments, officers, officials, agents, employees and 
volunteers” for losses arising from work performed by or on behalf of the 
Offeror.  This provision applies regardless of whether or not the City of 
Glendale has received a waiver of subrogation endorsement from the insurer. 
 
iii) Worker's Compensation and Employers' Liability 
Workers' Compensation Statutory  
Employers' Liability 
Each Accident 
$1,000,000 
Disease – Each Employee 
$1,000,000 
Disease – Policy Limit 
$1,000,000 
 
Policy shall contain a waiver of subrogation endorsement in favor of the “City of 
Glendale and its departments, officers, officials, agents, employees and 
volunteers” for losses arising from Offeror activities. This provision applies 
regardless of whether or not the City of Glendale has received a waiver of 
subrogation endorsement from the insurer.   
 
 
iv) Additional Insurance Requirements:  The policies shall include or be endorsed 
to include the following provisions: 
 
(1) Policies shall stipulate that the insurance afforded by the organization shall 
be primary insurance and that any insurance carried by the City of Glendale 
shall be excess and not contributory insurance. 
(2) Coverage provided by the organization shall not be limited to the liability 
assumed under the indemnification provisions of the license or contract. 
(3) If the Vendor maintains broader coverage and/or higher limits than the 
minimum shown, the City requires and shall be entitled to the broader 
coverage and/or the higher limits maintained by the Vendor.  Any available 
insurance proceeds in excess of the specified minimum of insurance and 
coverage shall be available to the City. 
(4) Vendor shall require and verify that all subcontractors (subconsultants) 
maintain insurance meeting all the requirements stated herein, and Vendor 
shall ensure that City is an additional insured on insurance required from 
subcontractors (subconsultants).  
(5) If the Vendor is awarded the solicitation, the Vendor shall furnish the City 
with original Certificates of Insurance including all required amendatory

City of Glendale 
Solicitation Number: RFP 24-55 / 42400082 
POND/LAKE MANAGEMENT SERVICES 
EXHIBITS 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
28     
rev. 12.11.2020 
 
 
 
endorsements before the work begins. However, failure to obtain the 
required documents prior to the work beginning shall not waive the Vendor’s 
obligation to provide them.  The City reserves the right to require complete, 
certified copies of all required insurance policies including endorsements 
required by these specifications, at any time.

EXHIBIT B 
POND/LAKE MAINTENANCE SERVICES 
COMPENSATION 
 
METHOD AND AMOUNT OF COMPENSATION 
The method of payment is provided in Section 4 of this Agreement. The amount of compensation and unit prices 
charged by the Cotnractor is provided in the attached RFP 24-55 bid response. 
NOT-TO-EXCEED AMOUNT 
The total amount of compensation paid to Contractor for full completion of all work required by the Project during 
the entire term of the Project must not exceed $92,460. 
DETAILED PROJECT COMPENSATION 
Per attached RFP 24-55 bid response.

City of Glendale 
Solicitation Number: RFP 24-55 / 42400082 
POND/LAKE MANAGEMENT SERVICES 
PRICING WORKBOOK 
CITY OF GLENDALE 
Procurement Department 
5850 West Glendale 
Avenue, Suite 317 
Glendale, Arizona 85301 
 
 
1. 
INSTRUCTIONS 
a. 
The cost proposal must be submitted separately from the rest of the written 
proposal.  
b. 
Cost proposals shall be quoted as an all-inclusive fixed fee for services. 
c. 
All inclusive – pricing to include all direct and indirect necessary expenses 
including but not limited to: visual inspections, reports, and other out-of-
pocket expenses. 
d. 
Not to Exceed – The actual fees shall not exceed the amount specified in fee 
proposal. 
 
2. 
PRICE SCHEDULE 
 
All services listed in the Scope of Work for both ponds/lakes 
$1195. per month 
 
 
 
 
Additional work 
$125 / hour 
Parts 
20% markup (max 20%) 
 
 
3. 
DISCOUNT/PAYMENT TERMS: The City standard is 2% 20 days 
 
Comply: 
YES  x  NO       
 
If your answer is NO, please state terms offered: (Enter discount rate if payment in 
20 days) % 
 
4. 
PAYMENT 
Contractor shall provide monthly statements of itemized services.  Payment will be 
reviewed and approved by the Contract Administrator or designee. The itemized 
statement shall not exceed the proposal fee in this Section.    
 
5. 
TAX AMOUNT  
 
Do not include any use tax or federal tax in your proposal.