Agreement Complete Printing

1 
11/08/2023 
C      
AGREEMENT FOR 
Printing Services 
City of Glendale Solicitation No. IFB 24-57 
This Agreement for Printing Services ("Agreement") is effective and entered into between CITY OF GLENDALE, 
an Arizona municipal corporation ("City"), and Complete Print Shop, Inc., an Arizona Corporation, authorized to do 
business in the State of Arizona, ("Contractor"), as of the _____ day of ____________, 2024. 
RECITALS 
A. 
City intends to undertake a project for the benefit of the public and with public funds that is more fully set 
forth in Exhibit A, pursuant to Solicitation No. IFB 24-57 (the "Project"); 
B. 
City desires to retain the services of Contractor to perform those specific duties and produce the specific 
work as set forth in the Project attached hereto; and 
C. 
City and Contractor desire to memorialize their agreement with this document. 
AGREEMENT 
In consideration of the Recitals, which are confirmed as true and correct and incorporated by this reference, the 
mutual promises and covenants contained in this Agreement, and other good and valuable consideration, City and 
Contractor agree as follows: 
1. 
Key Personnel; Sub-contractors. 
1.1 
Services.  Contractor will provide all services necessary to assure the Project is completed timely and 
efficiently consistent with Project requirements, including, but not limited to, working in close 
interaction and interfacing with City and its designated employees, and working closely with others, 
including other contractors or consultants, retained by City. 
1.2 
Project Team. 
a. 
Project Manager. 
(1) 
Contractor will designate an employee as Project Manager with sufficient training, 
knowledge, and experience to complete the Project and handle all aspects of the 
Project (as determined by the City in its sole discretion); such that the work 
produced by Contractor is consistent with applicable standards as detailed in this 
Agreement; 
(2) 
The City must approve the designated Project Manager; and 
(3) 
To assure the Project schedule is met, Project Manager may be required to devote 
no less than a specific amount of time as set out in Exhibit A. 
b. 
Project Team. 
(1) 
The Project Manager and all other employees assigned to the project by Contractor 
will comprise the "Project Team." 
(2) 
Project Manager will have responsibility for and will supervise all other employees 
assigned to the Project by Contractor. 
c. 
Discharge, Reassign, Replacement. 
(1) 
Contractor acknowledges the Project Team is comprised of the same persons and 
roles for each as may have been identified in the response to the Project's 
solicitation.

2 
11/08/2023 
(2) 
Contractor will not discharge, reassign or replace or diminish the responsibilities of 
any of the employees assigned to the Project who have been approved by City 
without City's prior written consent unless that person leaves the employment of 
Contractor, in which event the substitute must first be approved in writing by City. 
(3) 
Contractor will change any of the members of the Project Team at the City's request 
if an employee's performance does not equal or exceed the level of competence that 
the City may reasonably expect of a person performing those duties or if the acts or 
omissions of that person are detrimental to the development of the Project. 
d. 
Sub-contractors. 
(1) 
Contractor may engage specific technical contractor (each a "Sub-contractor") to 
furnish certain service functions. 
(2) 
Contractor will remain fully responsible for Sub-contractor's services. 
(3) 
Sub-contractors must be approved by the City, unless the Sub-contractor was 
previously mentioned in the response to the solicitation. 
(4) 
Contractor shall certify by letter that contracts with Sub-contractors have been 
executed incorporating requirements and standards as set forth in this Agreement. 
2. 
Schedule.  The services will be undertaken in a manner that ensures the Project is completed timely and 
efficiently in accordance with the Project. 
3. 
Contractor’s Work. 
3.1 
Standard.  Contractor must perform services in accordance with the standards of due diligence, care, 
and quality prevailing among contractors having substantial experience with the successful furnishing 
of services for projects that are equivalent in size, scope, quality, and other criteria under the Project 
and identified in this Agreement. 
3.2 
Licensing.  Contractor warrants that: 
a. 
Contractor and Sub-contractors will hold all appropriate and required licenses, registrations 
and other approvals necessary for the lawful furnishing of services ("Approvals"); and 
b. 
Neither Contractor nor any Sub-contractor has been debarred or otherwise legally excluded 
from contracting with any federal, state, or local governmental entity ("Debarment"). 
(1) 
City is under no obligation to ascertain or confirm the existence or issuance of any 
Approvals or Debarments or to examine Contractor's contracting ability. 
(2) 
Contractor must notify City immediately if any Approvals or Debarment changes 
during the Agreement's duration and the failure of the Contractor to notify City as 
required will constitute a material default under the Agreement. 
3.3 
Compliance.  Services will be furnished in compliance with applicable federal, state, county and local 
statutes, rules, regulations, ordinances, building codes, life safety codes, and other standards and 
criteria designated by City. 
Contractor must not discriminate against any employee or applicant for employment on the basis of 
race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity or 
expression, genetic characteristics, familial status, U.S. military veteran status or any 
disability.  Contractor will require any Sub-contractor to be bound to the same requirements as stated 
within this section.  Contractor, and on behalf of any subcontractors, warrants compliance with this 
section.

3 
11/08/2023 
3.4 
Coordination; Interaction. 
a. 
For projects that the City believes requires the coordination of various professional services, 
Contractor will work in close consultation with City to proactively interact with any other 
professionals retained by City on the Project ("Coordinating Project Professionals"). 
b. 
Subject to any limitations expressly stated in the Project Budget, Contractor will meet to 
review the Project, Schedule, Project Budget, and in-progress work with Coordinating 
Project Professionals and City as often and for durations as City reasonably considers 
necessary in order to ensure the timely work delivery and Project completion. 
c. 
For projects not involving Coordinating Project Professionals, Contractor will proactively 
interact with any other contractors when directed by City to obtain or disseminate timely 
information for the proper execution of the Project. 
3.5 
Work Product. 
a. 
Ownership.  Upon receipt of payment for services furnished, Contractor grants to City, and 
will cause its Sub-contractors to grant to the City, the exclusive ownership of and all 
copyrights, if any, to evaluations, reports, drawings, specifications, project manuals, surveys, 
estimates, reviews, minutes, all "architectural work" as defined in the United States Copyright 
Act, 17 U.S.C § 101, et seq., and other intellectual work product as may be applicable ("Work 
Product"). 
(1) 
This grant is effective whether the Work Product is on paper (e.g., a "hard copy"), 
in electronic format, or in some other form. 
(2) 
Contractor warrants, and agrees to indemnify, hold harmless and defend City for, 
from and against any claim that any Work Product infringes on third-party 
proprietary interests. 
b. 
Delivery.  Contractor will deliver to City copies of the preliminary and completed Work 
Product promptly as they are prepared. 
c. 
City Use. 
(1) 
City may reuse the Work Product at its sole discretion. 
(2) 
In the event the Work Product is used for another project without further 
consultations with Contractor, the City agrees to indemnify and hold Contractor 
harmless from any claim arising out of the Work Product. 
(3) 
In such case, City shall also remove any seal and title block from the Work Product. 
4. 
Compensation for the Project. 
4.1 
Compensation.  Contractor's compensation for the Project, including those furnished by its Sub-
contractors will not exceed $500,000, as specifically detailed in Exhibit B (the "Compensation"). 
4.2 
Change in Scope of Project.  The Compensation may be equitably adjusted if the originally 
contemplated scope of services as outlined in the Project is significantly modified. 
a. 
Adjustments to the Compensation require a written amendment to this Agreement and may 
require City Council approval. 
b. 
Additional services which are outside the scope of the Project contained in this Agreement 
may not be performed by the Contractor without prior written authorization from the City. 
c. 
Notwithstanding the incorporation of the Exhibits to this Agreement by reference, should 
any conflict arise between the provisions of this Agreement and the provisions found in the 
Exhibits and accompanying attachments, the provisions of this Agreement shall take priority 
and govern the conduct of the parties.

4 
11/08/2023 
5. 
Billings and Payment. 
5.1 
Applications. 
a. 
Contractor will submit monthly invoices (each, a "Payment Application") to City's Project 
Manager and City will remit payments based upon the Payment Application as stated below. 
b. 
The period covered by each Payment Application will be one calendar month ending on the 
last day of the month or as specified in the solicitation. 
5.2 
Payment. 
a. 
After a full and complete Payment Application is received, City will process and remit 
payment within 30 days. 
b. 
Payment may be subject to or conditioned upon City's receipt of: 
(1) 
Completed work generated by Contractor and its Sub-contractors; and 
(2) 
Unconditional waivers and releases on final payment from Sub-contractors as City 
may reasonably request to assure the Project will be free of claims arising from 
required performances under this Agreement. 
5.3 
Review and Withholding.  City's Project Manager will timely review and certify Payment Applications. 
a. 
If the Payment Application is rejected, the Project Manager will issue a written listing of the 
items not approved for payment. 
b. 
City may withhold an amount sufficient to pay expenses that City reasonably expects to incur 
in correcting the deficiency or deficiencies rejected for payment. 
6. 
Termination. 
6.1 
For Convenience.  City may terminate this Agreement for convenience, without cause, by delivering 
a written termination notice stating the Effective Termination date, which may not be less than 30 
days following the date of delivery. 
a. 
Contractor will be equitably compensated for Goods or Services furnished prior to receipt 
of the termination notice and for reasonable costs incurred. 
b. 
Contractor will also be similarly compensated for any approved effort expended and 
approved costs incurred that are directly associated with project closeout and delivery of the 
required items to the City. 
6.2 
For Cause.  City may terminate this Agreement for cause if Contractor fails to cure any breach of this 
Agreement within seven days after receipt of written notice specifying the breach. 
a. 
Contractor will not be entitled to further payment until after City has determined its damages.  
If City's damages resulting from the breach, as determined by City, are less than the equitable 
amount due but not paid Contractor for Service and Repair furnished, City will pay the 
amount due to Contractor, less City's damages, in accordance with the provision of § 5. 
b. 
If City's direct damages exceed amounts otherwise due to Contractor, Contractor must pay 
the difference to City immediately upon demand; however, Contractor will not be subject to 
consequential damages of more than $1,000,000 or the amount of this Agreement, whichever 
is greater. 
7. 
Conflict.  Contractor acknowledges this Agreement is subject to A.R.S. § 38-511, which allows for 
cancellation of this Agreement in the event any person who is significantly involved in initiating, negotiating, 
securing, drafting, or creating the Agreement on City's behalf is also an employee, agent, or consultant of any 
other party to this Agreement. 
8. 
Insurance. 
8.1 
Requirements.  Contractor must obtain and maintain the following insurance ("Required Insurance"):

5 
11/08/2023 
a. 
Contractor and Sub-contractors.  Contractor, and each Sub-contractor performing work or 
providing materials related to this Agreement must procure and maintain the insurance 
coverages described below (collectively referred to herein as the "Contractor's Policies"), 
until each Party's obligations under this Agreement are completed. 
b. 
General Liability. 
(1) 
Contractor must at all times relevant hereto carry a commercial general liability 
policy with a combined single limit of at least $1,000,000 per occurrence and 
$2,000,000 annual aggregate for each property damage and contractual property 
damage. 
(2) 
Sub-contactors must at all times relevant hereto carry a general commercial liability 
policy with a combined single limit of at least $1,000,000 per occurrence. 
(3) 
This commercial general liability insurance must include independent contractors' 
liability, contractual liability, broad form property coverage, XCU hazards if 
requested by the City, and a separation of insurance provision. 
(4) 
These limits may be met through a combination of primary and excess liability 
coverage. 
c. 
Auto.  A business auto policy providing a liability limit of at least $1,000,000 per accident for 
Contractor and $1,000,000 per accident for Sub-contractors and covering owned, non-
owned and hired automobiles. 
d. 
Workers' Compensation and Employer's Liability.  A workers' compensation and employer's 
liability policy providing at least the minimum benefits required by Arizona law. 
e. 
Notice of Changes.  Contractor's Policies must provide for not less than 30 days' advance 
written notice to City Representative of: 
(1) 
Cancellation or termination of Contractor or Sub-contractor's Policies; 
(2) 
Reduction of the coverage limits of any of Contractor or and Sub-contractor's 
Policies; and 
(3) 
Any other material modification of Contractor or Sub-contractor's Policies related 
to this Agreement. 
f. 
Certificates of Insurance. 
(1) 
Within 10 business days after the execution of the Agreement, Contractor must 
deliver to City Representative certificates of insurance for each of Contractor and 
Sub-contractor's Policies, which will confirm the existence or issuance of Contractor 
and Sub-contractor's Policies in accordance with the provisions of this section, and 
copies of the endorsements of Contractor and Sub-contractor's Policies in 
accordance with the provisions of this section. 
(2) 
City is and will be under no obligation either to ascertain or confirm the existence 
or issuance of Contractor and Sub-contractor's Policies, or to examine Contractor 
and Sub-contractor’s Policies, or to inform Contractor or Sub-contractor in the 
event that any coverage does not comply with the requirements of this section. 
(3) 
Contractor's failure to secure and maintain Contractor Policies and to assure Sub-
contractor policies as required will constitute a material default under the 
Agreement. 
g. 
Other Contractors or Vendors. 
(1) 
Other contractors or vendors that may be contracted with in connection with the 
Project must procure and maintain insurance coverage as is appropriate to their 
particular contract.

6 
11/08/2023 
(2) 
This insurance coverage must comply with the requirements set forth above for 
Contractor's Policies (e.g., the requirements pertaining to endorsements to name the 
parties as additional insured parties and certificates of insurance). 
h. 
Policies.  Except with respect to workers' compensation and employer's liability coverages, 
City must be named and properly endorsed as additional insureds on all liability policies 
required by this section. 
(1) 
The coverage extended to additional insureds must be primary and must not 
contribute with any insurance or self insurance policies or programs maintained by 
the additional insureds. 
(2) 
All insurance policies obtained pursuant to this section must be with companies 
legally authorized to do business in the State of Arizona and reasonably acceptable 
to all parties. 
8.2 
Sub-contractors. 
a. 
Contractor must also cause its Sub-contractors to obtain and maintain the Required 
Insurance. 
b. 
City may consider waiving these insurance requirements for a specific Sub-contractor if City 
is satisfied the amounts required are not commercially available to the Sub-contractor and 
the insurance the Sub-contractor does have is appropriate for the Sub-contractor's work 
under this Agreement. 
c. 
Contractor and Sub-contractors must provide to the City proof of the Required Insurance 
whenever requested. 
8.3 
Indemnification. 
a. 
To the fullest extent permitted by law, Contractor must defend, indemnify, and hold 
harmless City and its elected officials, officers, employees and agents (each, an "Indemnified 
Party," collectively, the "Indemnified Parties"), for, from, and against any and all claims, 
demands, actions, damages, judgments, settlements, personal injury (including sickness, 
disease, death, and bodily harm), property damage (including loss of use), infringement, 
governmental action and all other losses and expenses, including attorneys' fees and litigation 
expenses (each, a "Demand or Expense"; collectively, "Demands or Expenses") asserted by 
a third-party (i.e. a person or entity other than City or Contractor) and that arises out of or 
results from the breach of this Agreement by the Contractor or the Contractor’s negligent 
actions, errors or omissions (including any Sub-contractor or other person or firm employed 
by Contractor), whether sustained before or after completion of the Project. 
b. 
This indemnity and hold harmless provision applies even if a Demand or Expense is in part 
due to the Indemnified Party's negligence or breach of a responsibility under this Agreement, 
but in that event, Contractor shall be liable only to the extent the Demand or Expense results 
from the negligence or breach of a responsibility of Contractor or of any person or entity 
for whom Contractor is responsible. 
c. 
Contractor is not required to indemnify any Indemnified Parties for, from, or against any 
Demand or Expense resulting from the Indemnified Party's sole negligence or other fault 
solely attributable to the Indemnified Party. 
9. 
E-verify, Records and Audits. To the extent applicable under A.R.S. § 41-4401, the Contractor warrants 
their compliance and that of its subcontractors with all federal immigration laws and regulations that relate to 
their employees and compliance with the E-verify requirements under A.R.S. § 23-214(A). The Contractor or 
subcontractor’s breach of this warranty shall be deemed a material breach of the Agreement and may result 
in the termination of the Agreement by the City under the terms of this Agreement. The City retains the legal 
right to randomly inspect the papers and records of the other party to ensure that the other party is complying 
with the above-mentioned warranty. The Contractor and subcontractor warrant to keep their respective

7 
11/08/2023 
papers and records open for random inspection during normal business hours by the other party. The parties 
shall cooperate with the City’s random inspections, including granting the inspecting party entry rights onto 
their respective properties to perform the random inspections and waiving their respective rights to keep such 
papers and records confidential. 
10.  
No Boycott of Israel.  To the extent A.R.S § 35-393 through § 35-393.03 are applicable, the parties hereby 
certify that they are not currently engaged in, and agree for the duration of the Agreement to not engage in, a 
boycott of goods or services from Israel, as that term is defined in A.R.S § 35-393. 
11. 
Uyghur Forced Labor Prevention Act (UFLPA). Contractor certifies that it does not currently, and during 
the term of this Agreement, will not use: 
a.  
the forced labor of ethnic Uyghurs in the People’s Republic of China;  
b. 
any goods or services produced by the forced labor of ethnic Uyghurs in the People’s 
Republic of China; and  
c. 
any contractors, subcontractors or suppliers that use the forced labor or any goods or 
services produced by the forced labor of ethnic Uyghurs in the People’s Republic of China. 
12. 
Attestation of PCI Compliance.  When applicable, the Contractor will provide the City annually with a 
Payment Card Industry Data Security Standard (PCI DSS) attestation of compliance certificate signed by an 
officer of Contractor with oversight responsibility. 
13. 
Notices. 
13.1 
A notice, request or other communication that is required or permitted under this Agreement (each 
a "Notice") will be effective only if: 
a. 
The Notice is in writing; and 
b. 
Delivered in person or by overnight courier service (delivery charges prepaid), certified or 
registered mail (return receipt requested); and 
c. 
Notice will be deemed to have been delivered to the person to whom it is addressed as of 
the date of receipt, if: 
(1) 
Received on a business day, or before 5:00 p.m., at the address for Notices identified 
for the Party in this Agreement by U.S. Mail, hand delivery, or overnight courier 
service on or before 5:00 p.m.; or 
(2) 
As of the next business day after receipt, if received after 5:00 p.m. 
d. 
The burden of proof of the place and time of delivery is upon the Party giving the Notice; 
and 
e. 
Digitalized signatures and copies of signatures will have the same effect as original signatures. 
13.2 
Representatives. 
a. 
Contractor.  Contractor's representative (the "Contractor's Representative") authorized to 
act on Contractor's behalf with respect to the Project, and his or her address for Notice 
delivery is: 
Complete Print Shop, Inc. 
c/o  Joe Bui 
3433 W. Earll Dr. 
Phoenix, AZ 85017 
 
b. 
City.  City's representative ("City's Representative") authorized to act on City's behalf, and 
his or her address for Notice delivery is:

8 
11/08/2023 
City of Glendale 
c/o  Shoalynn Gilliland 
5850 W. Glendale Ave. 
Glendale, Arizona 85301 
(623) 930-2863 
 
With required copy to: 
 
City Manager 
 
 
 
City Attorney 
City of Glendale  
 
 
City of Glendale 
5850 West Glendale Avenue 
 
5850 West Glendale Avenue 
Glendale, Arizona 85301  
             Glendale, Arizona 85301 
c. 
Concurrent Notices. 
(1) 
All notices to City's representative must be given concurrently to City Manager and 
City Attorney. 
(2) 
A notice will not be deemed to have been received by City's representative until the 
time that it has also been received by City Manager and City Attorney. 
(3) 
City may appoint one or more designees for the purpose of receiving notice by 
delivery of a written notice to Contractor identifying the designee(s) and their 
respective addresses for notices. 
d. 
Changes.  Contractor or City may change its representative or information on Notice, by 
giving Notice of the change in accordance with this section at least ten days prior to the 
change. 
14. 
Financing Assignment.  City may assign this Agreement to any City-affiliated entity, including a non-profit 
corporation or other entity whose primary purpose is to own or manage the Project. 
15. 
Entire Agreement; Survival; Counterparts; Signatures. 
15.1 
Integration.  This Agreement contains, except as stated below, the entire agreement between City 
and Contractor and supersedes all prior conversations and negotiations between the parties regarding 
the Project or this Agreement. 
a. 
Neither Party has made any representations, warranties or agreements as to any matters 
concerning the Agreement's subject matter. 
b. 
Representations, statements, conditions, or warranties not contained in this Agreement will 
not be binding on the parties. 
c. 
The solicitation, any addendums and the response submitted by the Contractor are 
incorporated into this Agreement as if attached hereto.  Any Contractor response modifies 
the original solicitation as stated.  Inconsistencies between the solicitation, any addendums 
and the response or any excerpts attached as Exhibit A and this Agreement will be resolved 
by the terms and conditions stated in this Agreement. 
15.2 
Interpretation. 
a. 
The parties fairly negotiated the Agreement's provisions to the extent they believed necessary 
and with the legal representation they deemed appropriate. 
b. 
The parties are of equal bargaining position and this Agreement must be construed equally 
between the parties without consideration of which of the parties may have drafted this 
Agreement. 
c. 
The Agreement will be interpreted in accordance with the laws of the State of Arizona.

9 
11/08/2023 
15.3 
Survival.  Except as specifically provided otherwise in this Agreement, each warranty, representation, 
indemnification and hold harmless provision, insurance requirement, and every other right, remedy 
and responsibility of a Party, will survive completion of the Project, or the earlier termination of this 
Agreement. 
15.4 
Amendment.  No amendment to this Agreement will be binding unless in writing and executed by 
the parties.  Any amendment may be subject to City Council approval.  Electronic signature blocks 
do not constitute execution. 
15.5 
Remedies.  All rights and remedies provided in this Agreement are cumulative and the exercise of 
any one or more right or remedy will not affect any other rights or remedies under this Agreement 
or applicable law. 
15.6 
Severability.  If any provision of this Agreement is voided or found unenforceable, that determination 
will not affect the validity of the other provisions, and the voided or unenforceable provision will be 
deemed reformed to conform to applicable law. 
15.7 
Counterparts.  This Agreement may be executed in counterparts, and all counterparts will together 
comprise one instrument. 
16. 
Term.   
 
16.1  
Extensions. The term of this Agreement commences upon the effective date and continues for a one 
(1)-year initial period.  The City may, at its option and with the approval of the Contractor, extend 
the term of this Agreement an additional four (4) years, on an annual basis.  Contractor will be notified 
in writing by the City of its intent to extend the Agreement period at least thirty (30) calendar days 
prior to the expiration of the original or any extension period.  Price adjustments will only be reviewed 
prior to the extension period and any such price adjustment will be a determining factor for any 
renewal.  There are no automatic extensions or renewals of this Agreement. 
 
16.2 
Extension for Procurement Process. Upon the expiration of the Term of this Agreement, including 
 
the initial term and any renewals, at the City’s sole discretion, this Agreement may be extended on a 
 
month-to-month basis for a maximum of six (6) months to allow for the City to complete its 
 
procurement process to select a vendor to provide the services/materials similar to those provided 
 
under this Agreement.  The City will notify the Contractor in writing of its intent to extend the 
 
Agreement at least thirty (30) calendar days prior to the expiration of the Term.  Any extension 
 
provided under this subsection will continue under the same terms and conditions as in effect 
 
immediately prior to the expiration of the then-current term.  
17. 
Dispute Resolution.  Any controversy or claim arising out of or relating to this contract, or the breach 
thereof, shall be settled by arbitration administered according to the American Arbitration Association’s 
Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator may be entered in any 
court having jurisdiction thereof. 
18. 
Cooperative Use of Contract.  This agreement may be extended for use by other governmental agencies 
and political subdivisions of the State.  Any such usage by other entities must be in accord with the ordinances, 
charter, rules and regulations of the respective entity and the approval of the Contractor and City.  For a list 
of SAVE members, click on the following link: http://www.mesaaz.gov/business/purchasing/save 
19. 
Exhibits.  The following exhibits, with reference to the term in which they are first referenced, are 
incorporated by this reference. 
Exhibit A 
Project 
Exhibit B 
Compensation 
 
(Signatures appear on the following page.)

10
11/08/2023
The parties enter into this Agreement as of the Effective Date shown above.
City of Glendale, 
an Arizona municipal corporation
_____________________________________ 
By:  Kevin R. Phelps
Its:  City Manager
ATTEST:
 
 
 
 
 
 
Julie K. Bower
City Clerk 
 
 
(SEAL)
APPROVED AS TO FORM:
 
 
 
 
 
 
Michael D. Bailey
City Attorney
Complete Print Shop, Inc., 
an Arizona Corporation
_________________________________________ 
By:  Joe Bui
Its:  CEO
Complete Print Shop, Inc., 
an Arizona Corporation
_________________________
By:  Joe Bui
Its:  CEO

EXHIBIT A 
Printing Services 
PROJECT 
 
The contractor will provide printing services per the attached solicitation.

SOLICITATION NUMBER: IFB 24-57/ 42400080 
 
PRINTING SERVICES 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
4
 
1. 
INTRODUCTION     
 
The City of Glendale, Arizona Field Operations Department, is requesting bids from 
qualified firms to provide a variety of quality printing services on an “as needed” 
basis. The resulting Agreement shall provide for all materials in this contract. Unit 
pricing shall be firm include the cost of freight and all other associated direct or 
indirect costs, excluding taxes. 
 
2. 
OBJECTIVES 
The printing services may include but not limited to typesetting, design, printing, 
binding, layout of closure post cards, refuse/recycle/bulk trash tags, bulk trash, 
commercial and residential brochures, bulk trash and recycle magnets and various 
other projects that may come up on an “as needed” basis. Printing services may 
also include mail preparation services, including folding, inserting, affixing postage 
as needed and mailing to the United States Post Office.  
 
3. 
PRINTING SPECIFICATIONS  
3.1 Recycling Magnets: Size must be 3.5” x 8” with a paper weight of #100, 
Matte/Silk finish, 4/0 No bleed. Magnet size must be 3” x 1” and each print job 
may be done in batches of 2500.  
3.2 Bulk Trash Schedule Magnets: Size must be 3.5” x 8” with a paper weight of #100 
Cover-Matte/Silk finish, 4/4 No bleed. Magnet size must be 3” x 1” and each print 
job may be done in batches of 2500.  
3.3 Barrel Tags (Current 1-color version): Size must be 4.25” x 17” with a paper 
weight of #65 Astrobright-Uncoated, 1/1 No bleed with die cuts and a perforated 
bottom. Each print job may be done in batches of 2500.  
3.4 Barrel Tags (Current full color version): Size must be 4.25” x 17” with a paper 
weight of #100 Cover-Matte Silk finish, 4/4 No bleed with die cuts and a perforated 
bottom. Each print job may be done in batches of 2500.   
3.5 Residential Bulk Trash Door Hanger (Current 1-color version): Size must be 4.25” 
x 14” with a paper weight of #65 Astrobright-Uncoated, 1/1 No bleed with a door 
hanger die cut and a perforated bottom. Each print job may be done in batches of 
2500.  
3.6 Residential Bulk Trash Door Hanger (Current full color version): Size must be 
4.25” x 14” with a paper weight of #100 Cover-Matte/Silk finish. 4/4 No bleed with 
a door hanger die cut. Each print job may be done in batches of 2500.  
3.7 Blue Barrel Recycling Door Hanger: The size must be 4.25 x 11” with a paper 
weight of #100 Cover-Matte/Silk finish, 4/4 No bleed. Must contain a door hanger 
die cut with a perforated bottom. Each print job may be done in batches of 2500.  
3.8 Informational Handouts: Size must be 3.5” x 8.5” with a paper weight of #100 
Cover- Matte/Silk finish, 4/4 no bleed. Each print job may be done in batches of 
2500.  
3.9 Postcards: Size must be 6” x 4” with a paper weight of #100 Cover- Matte/Silk 
finish. Each print job may be done in batches of 2500.  
3.10 Brochure (3-panel version): Size must be 8.5” x 11” (trim) / 8.75” x 11.25” 
(bleed) with a paper weight of #100 Text- Gloss finish, 4/4 full bleed. Each print 
job may be done in batches of 2500.

SOLICITATION NUMBER: IFB 24-57/ 42400080 
 
PRINTING SERVICES 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
5
3.11 Brochure (4-panel version): Size must be 8.5” x 14” (trim) / 8.75” x 11.25” 
(bleed) with a paper weight of #100 Text-Gloss finish, 4/4 full bleed. Each print job 
may be done in batches of 2500. 
3.12 Clean & Green (Current Newspaper Style) Includes Mail Services: Must be an 
eight (8) page tabloid size newsletter. Each page must be 11” x 17” (folded to 8.5” 
x 5.5”), 4/4 no bleed with a paperweight of #35 Newsprint. 
3.13  Commercial Stickers: Print Stickers for front load, roll off and other commercial 
containers. Sizes may vary. Examples may be provided upon request. 
3.14  Metal signage For Alleys: Provide metal signage for alley gating and other 
projects. Sizes will vary. Examples may be provided upon request. 
 
4. 
ADDITIONAL SPECIFICATIONS  
4.1 The Contractor must provide all labor, equipment, materials, hardware, software, 
shipping and postage costs (if applicable) when performing the services specified 
in this solicitation.  
4.2 The Contractor must have an off-site facility that accommodates the City’s 
business hours which are Monday through Friday from 8:00 AM to 5:00 PM. 
4.3 The Contractors production site must be secure and pass the required security 
inspection and controls.  
4.4 The Contractor must have the ability to adhere to the postal regulations and 
implement new requirements as identified by the United States Postal Service 
(USPS). 
4.5 The Contractor must be capable of folding, mail inserting, mail merging, pre-
sorting and mail preparation services.  
4.6 When applicable, the Contractor shall ensure that the City receives the lowest 
postal rates possible, including information regarding the minimum quantities for 
mailing. Unless requested otherwise by the City the Contractor must use presorted 
first class mail to maximize postal discounts.   
4.7 The Contractor must be available via phone or email within two business days from 
the initial contact from the City for printing projects or problem resolution.  
4.8 The Contractor must be able to produce quality print products in a timely manner 
and meet the agreed upon deadlines and delivery specifications.  
4.9 The Contractors print quality shall be determined by accurate color, color 
consistency, color saturation, no dirt or smudging, no trapped air, wrinkles or 
cracks in the folding, etc.  
4.10 When applicable, the Contractor must provide assistance (size, weight 
measurements and other factors) when inserts are to be placed with City mailing. 
Inserts may be prepared by the Contractor or provided by the City.  
4.11 The Contractor deliveries must be made during the hours of 8:00 AM to 5:00 PM, 
Monday through Friday, (except City holidays) on or before the deadline date.  
4.12 The Contractor must have a contingency plan in place to meet the service need of 
the City if or when the Contractors equipment, personnel, delivery vehicle, etc. are 
temporarily not operational.  
4.13 The Contractor must work with the City staff in the design, layout and 
programming changes to allow for changes as the City department needs changes.  
4.14 The Contractor must provide proofs prior to final production and when requested 
by the City.

SOLICITATION NUMBER: IFB 24-57/ 42400080 
 
PRINTING SERVICES 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
6
4.15 The Contractor must keep the City staff aware of the progress of each project.  
4.16 The Contractors pre-press capabilities must include the following formats: PDF, 
Publisher, Photoshop, Illustrator or in Design files in both MAC and PC platforms.  
4.17 The City expects that the Contractor deliver the quantities ordered. If the quantity 
is delivered short then the Contractor must reprint or reproduce enough product to 
meet the order. The City will NOT pay for Contractor overages.  
4.18 The turnaround time for simple printing and mailing of documents or letters is five 
(5) business days. The turnaround time begins with the receipt of the request and 
ends with the delivery of the printed products to the City or delivery of mail to the 
USPS.  
4.19 All material or service is subject to final inspection and acceptance by the City. If 
the product is deemed unacceptable it will be returned to the Contractor at the 
Contractors expense.  
4.20 All services, information, reports and other deliverables that may be created under 
the Agreement are the sole property of the City and will not be used or released by 
the Contractor or any other person without prior written permission from the City.  
4.21 The Contractor is cautioned not to commence any billable work or provide any 
material or services under this contract until the Contractor receives a purchase 
order or is otherwise directed to do so in writing by the City.  
 
5. 
QUANTITIES  
The quantities referenced in this solicitation are estimates ONLY and are to be used 
for information purposes only. No commitment of any quantity is made during this 
contract.   
  
 
6. 
BRAND NAME OR EQUIVALENT 
There are a number of products that have been determined, through evaluation or 
testing, to be equivalent to the requirements of the specifications.  The list of these 
brands is not intended to limit or restrict competition.  Rather, it is to set the 
standard of quality, design, performance and characteristics of the products 
specified herein.  Any bid which proposes products that are of equivalent quality, 
type of material, design and performance will be considered if sufficient evidence 
and information is given to establish it as equivalent and the City determines the 
product to be equivalent to the brand name and specifications 
 
7. 
DELIVERY 
x 
Delivery Time 
x 
All deliveries shall be FOB Destination to 6210 W. Myrtle Ave. 
8. 
OTHER REQUIREMENTS 
 
A. Term. The term of the resultant contract shall be for a one (1) year initial term. 
The City may, at its option and upon mutual agreement with the Bidder(s), extend 
the term of this agreement for an additional four (4) years as defined in 8.B. 
 
B Option to Extend. Based on satisfactory Bidder performance, the City, may at its 
option and upon mutual agreement with the Bidder, extend the term of this 
agreement for an additional four (4) years renewable on an annual basis.  Bidder 
shall be notified in writing by the City Materials Manager of the City's intention

SOLICITATION NUMBER: IFB 24-57/ 42400080 
 
PRINTING SERVICES 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
7
to extend the contract period at least ninety (90) calendar days prior to the 
expiration of the original contract period. 
 
9. 
SUSPENSION AND DEBARMENT. (APPLIES TO ALL PURCHASES.)  
A. This contract is a covered transaction for purposes of 2 CFR pt. 180 and 2 CFR 
pt. 3000. As such, the Contractor is required to verify that none of Contractor’s 
principals (defined at 2 CFR § 180.995) or its affiliates (defined at 2 CFR § 
180.905) are excluded (defined at 2 CFR § 180.940) or disqualified (defined at 
2 CFR § 180.935). 
B. The Contractor must comply with 2 CFR pt. 180, subpart C and 2 CFR pt. 3000, 
subpart C, and must include a requirement to comply with these regulations in 
any lower tier covered transaction it enters into. 
C. This certification is a material representation of fact relied upon by the City of 
Glendale. If it is later determined that the contractor did not comply with 2 CFR 
pt. 180, subpart C and 2 CFR pt. 3000, subpart C, in addition to remedies 
available to the City, the Federal Government may pursue available remedies, 
including but not limited to suspension and/or debarment. 
D. The Contractor agrees to comply with the requirements of 2 CFR pt. 180, subpart 
C and 2 CFR pt. 3000, subpart C while this offer is valid and throughout the 
period of any contract that may arise from this offer. The Contractor further 
agrees to include a provision requiring such compliance in its lower tier covered 
transactions.

EXHIBIT B 
Printing Services 
COMPENSATION 
 
METHOD AND AMOUNT OF COMPENSATION 
Compensation shall be paid per section 5.2 Payment. 
NOT-TO-EXCEED AMOUNT 
The total amount of compensation paid to Contractor for full completion of all work required by the Project during 
the entire term of the Project must not exceed $500,000. 
DETAILED PROJECT COMPENSATION 
Per the attached price sheet.

ITEM
DESCRIPTION
UNIT OF 
MEASURE
ESTIMATED 
BATCH 
QUANTIES
UNIT PRICE
TOTAL
1
Recycling Magnets: 
size 3.8x8" Paper 
weight: 100# Cover, 
Matte/Silk finish
4/0- No bleed
Magnet size: 3”x 1”
Each print job may be 
done in batches of 
2500
Each Batch
2500
$0.07
$1,800.00
2
Bulk Trash Schedule 
Magnets Size:  3.5”x 
8”
Paper weight: 100# 
Cover-Matte/Silk 
finish
4/4 -No bleed
Magnet size: 3”x 1”
Each print job may be 
done in batches of 
2500 
Each Batch
2500
$0.76
$1,900.00
3
Barrel Tags (Current 1-
color version) Size: 
4.25”x17”
Paper weight:  65# 
Astrobright-
Uncoated1/1 -No 
bleed
Die Cuts
Perforated bottom
Each print job may be 
done in batches of 
2500
Each Batch
2500
$0.79
$197.50

4
Barrel Tags (Current 
full color version) 
Size: 4.25”x17”
Paper weight: 100# 
Cover-Matte/Silk 
finish 
4/4-No bleed
Die Cuts
Perforated bottom
Each print job may be 
done in batches of 
2500
Each Batch
2500
$0.14
$340.00
5
Residential Bulk Trash 
Door Hanger (Current 
1-color version) Size:  
4.25”x 14”
Paper weight: 65# 
Astrobright-Uncoated
1/1-No bleed
Door hanger Die cut
Perforated bottom
Each print job may be 
done in batches of 
2500
Each Batch
2500
$0.14
$360.00
6
Residential Bulk Trash 
Door Hanger (Current 
full color version) 
Size:  4.25”x 14”
Paper weight: 100# 
Cover-Matte/Silk 
finish
4/4-No bleed
Door hanger Die cut
Perforated bottom
Each print job may be 
done in batches of 
2500
Each Batch
2500
$0.18
$457.50

7
Blue Barrel Recycling Door 
Hanger Size:  4.25”x 11”
Paper weight: 100# Cover-
Matte/Silk finish
4/4-No bleed
Door hanger Die cut
Each print job may be 
done in batches of 2500
Each Batch
2500
$0.18
$457.50
8
Informational Handouts 
Size:  3.5” x 8.5”
4/4 – no bleed
Paper weight: 100# Cover 
– Matte/Silk finish
Each print job may be 
done in batches of 2500
Each Batch
2500
$0.07
$167.50
9
Postcards Size: 6” x 4”
4/4 – no bleed
Paper weight: 100# Cover 
– Matte/Silk finish
Each print job may be 
done in batches of 2500 
Each Batch
2500
$0.06
$140.00
10
Brochure (4-panel 
version) Size:  8.5”x 14” 
(trim) / 8.75” x 14.25” 
(bleed)
4/4 – full bleed
Paper weight: 100# Text – 
Gloss finish
Each print job may be 
done in batches of 2500 
Each Batch
2500
$0.18
$445.00
11
Brochure (3-panel 
version) Size:  8.5”x 11” 
(trim) / 8.75” x 11.25” 
(bleed)
4/4 – full bleed
Paper weight: 100# Text – 
Gloss finish
Each print job may be 
done in batches of 2500
Each Batch
2500
$0.14
$337.50

12
Clean and Green Calendar 
Includes Mail Services 32-
page self-cover, 60# Gloss 
book. 4 Color Process 
throughout. Each page 
must be 11”x17” (folded 
to 11” x 8.5”) with a 
saddle stich with 1 drill 
hole. Process list – CASS 
Certify, De-Dupe, NCOA, 
Inkjet Addressing. 
Each Batch
57500
$0.49
$28,405.00
13
Commercial Stickers Print 
Stickers for front load, roll 
off and other commercial 
containers. Sizes may 
vary. Examples may be 
provided upon request.
Each  
1
$5.00
$5.00
14
Metal signage for alleys 
Provide metal signage for 
alley gating and other 
projects. Sizes will vary. 
Examples may be 
provided upon request.
Each
30X18
$50.00
$146.00
14
Metal signage for alleys 
Provide metal signage for 
alley gating and other 
projects. Sizes will vary. 
Examples may be 
provided upon request.
Each
12X18
$50.00
$129.00
$35,158.50