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ORDINANCE NO. O24-27
AN ORDINANCE OF THE COUNCIL OF THE CITY OF
GLENDALE, MARICOPA COUNTY, ARIZONA, AMENDING
CHAPTER
29.1
(RESIDENTIAL
RENTAL
PROPERTY)
ARTICLE IV (SHORT-TERM RENTALS) ADDING CERTAIN
DEFINITIONS, OCCUPANCY RATES, AND NEIGHBOR
NOTIFICATION REQUIREMENTS AND SETTING FORTH
AN EFFECTIVE DATE
BE IT ORDAINED BY THE COUNCIL OF THE CITY OF GLENDALE as follows:
SECTION 1. That the Glendale City Code Chapter 29.1, Article VI, is amended by
adding certain definitions, occupancy rates, and neighbor notification requirements and shall
read as follows:
Chapter 29.1 Residential Rental Property
Article IV – Short-Term Rentals
Sec. 29.1-41. - Short-term rentals.
Sec. 29.1-41.1. Purpose. This article is adopted to protect the health, safety, and welfare of the
community of the city by enacting reasonable regulations for short-term rentals and vacation rentals.
These regulations are in addition to other codes of the city.
Sec. 29.1-41.2. Definitions. In this article, unless the context or definitions in A.R.S. § 9-500.39 indicate
otherwise, the following terms or phrases are defined as follows:
“Event Center” A structure or area used for the purposes of public performances, sporting events,
private receptions or parties, or similar attractions that may generate heavy traffic.
"Online lodging marketplace" has the same meaning prescribed in A.R.S. § 42-5076.
“Pop-up Store” a temporary retail space that is typically used to introduce a new product line, test a new
market or generate awareness for a product or cause.
"Short-term rental" and "vacation rental" are interchangeable for purposes of this article and mean any
individually or collectively owned single-family or one-to-four-family house or dwelling unit, or any unit
or group of units in a condominium or cooperative, that is also a transient public lodging establishment
or owner-occupied residential home offered for transient use. "Short-term rental" does not include:
(1) Accommodations [or property] that is classified for property taxation under A.R.S. § 42-
12001; or
(2) Any unit that is used for any nonresidential use, including a special event that would
otherwise require a license, retail, restaurant, banquet space, or other similar use.
"Transaction privilege tax license" is the license issued by the State of Arizona pursuant to A.R.S., Title
42.
"Transient" has the same meaning prescribed in A.R.S. § 42-5070.
Sec. 29.1-41.3. Short-term rental license required; invalid license; penalties.
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(a) License required. Prior to use of a property as a short-term rental, the owner of shall obtain an annual
short-term rental license from the city. Renting, or offering for rent, a short-term rental without
complying with the license requirement in this section is prohibited.
(b) A separate license is required for each short-term rental. A license is valid for one (1) year from the
date of issuance or renewal. A license is non-transferable and non-assignable.
(c) License applications. The owner of a proposed short-term rental shall submit to the city a license
application on a form prescribed by the city. The license application shall contain the following minimum
information, which shall be made publicly available:
(1) The physical address of the residential property proposed to be used as a short-term rental.
(2) The name, address, and telephone number of the owner for which the short-term rental
registration certificate is to be issued. If the property owner is an entity, the legal name of the
entity and its statutory agent.
(3) The name, address, and telephone number of each designee of the owner, if any.
(4) The full name, address, and twenty-four (24) hour telephone number of the individual who
will serve as the emergency point of contact.
(5) Proof of a valid transaction privilege tax license.
(6) Acknowledgment by the owner of an agreement to comply with all applicable laws,
regulations, and ordinances, including the requirement that the owner and each designee shall
not be a registered sex offender, been convicted of any felony act that resulted in death or
serious physical injury, or been convicted of any felony use of a deadly weapon within the past
five years.
(d) License fee. Every application, including any renewal application, for a short-term rental license under
this Article shall be accompanied by a non-refundable one hundred dollar ($100.00) license fee and
penalties incurred pursuant to this section.
(e) Issuance; reasons for denial. The city may deny issuance of a new or renewal license for any of the
following reasons:
(1) The applicant failed to provide the information required under subsection (b);
(2) The applicant failed to pay the license fee required under subsection (c);
(3) The applicant provided false information;
(4) The owner or designee of the owner: (i) is a registered sex offender; (ii) has been convicted of
any felony act that resulted in death or serious physical injury; or (iii) has been convicted of any
felony use of a deadly weapon within five (5) years of submitting the application; or
(5) At the time of application, the owner has a suspended license for the same short-term rental.
(f) License revocation. The city shall immediately revoke a license upon the discovery of grounds for
denial that existed at the time that license was issued.
(g) Notice of denial; appeal. The city manager or designee shall give notice of the denial of an application
and shall inform the applicant of the right to appeal the denial as provided for in this Section.
(h) Maintaining accurate information; violations. All applicants and persons holding licenses issued
pursuant to this article shall give written notice to the city manager or designee of any change in
information submitted in connection with an application for a license or renewal of a license. The notice
shall be provided to the city manager not less than ten (10) days prior to the effective date of the
change. Any information required for an application under this section 29.1-41.3 is deemed to be
material for purposes of this. A violation of this subsection is a civil offense.
(i) Term of license; renewal application. All licenses issued under this article shall be valid for a period of
one (1) year from the date of their issuance/until suspended or revoked. Except where the city has
received a new application along with the requisite fees, it shall be unlawful for any person to operate a
short-term rental after the expiration date recorded upon the face of the short-term rental license.
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(j) Operating without a license; penalties. A short-term rental that fails to apply for a license or license
within thirty (30) days of the license application being made available by the city shall immediately cease
operations. In addition to any other penalty pursuant to the city Code, the city may impose a civil
penalty of up to one thousand dollars ($1,000.00) per month against the owner if the owner or owner's
designee fails to apply for license within thirty (30) days of receiving the written notice of violation from
the city. Representations or advertisements including online listings that reference the property, house
or dwelling unit location within the city is prima facie evidence that a short-term rental is operating in
the city.
(k) Non-transferable. No license shall be transferable either as to location or as to person.
(l) Implementation. The city manager or designee shall develop the necessary forms and/or database
necessary to implement this section 29.1-41.3.
Sec. 29.1-41.4. Compliance with the law; prohibited uses.
(a) Compliance with laws.
(1) A vacation rental or short-term rental must at all times comply with all federal, state, and
local laws, rules and regulations related to public health, safety, sanitation, solid waste,
hazardous waste, tax privilege licensing including advertising requirements, traffic control,
pollution control, noise, property maintenance, and nuisance abatement.
(2) Occupancy limits will be in accordance with the adopted International Fire Code (IFC) as may
be amended from time to time.
(3) No person including an owner or operator shall operate a vacation rental or short-term rental
in violation of this section.
(b) Non-residential usage by vacation rentals or short-term rentals prohibited.
(1) No vacation rental or short-term renal may be used for any non-residential use or purpose
including but not limited to any of the following:
a. Any commercial, industrial, manufacturing, or other non-residential purpose; or
b. Operating a retail business or pop-up store, restaurant, event center, banquet center
or similar use; or
c. Housing sex offenders; or
d. Operating or maintaining a structured sober living home; or
e. Selling liquor, controlled substances or pornography; or
f. Operating any adult-oriented business including nude and topless dancing.
(2) No person including an owner or operator shall operate a vacation rental or short-term rental
in violation of this section.
Sec. 29.1-41.5 Neighbor Notification Requirements
(a) Neighbor Notification. Prior to offering a short-term rental for rent or renting a short-term
rental, the owner or designee shall provide neighbor notification to each single-family
residential property adjacent to the short-term rental property, directly across from the short-term
rental property, and diagonally across the street of the short-term rental property. The
neighbor notification shall be provided in writing by certified mail, return receipt requested or
hand delivered in the form required by the city and shall include the following minimum
information:
(1) The short-term rental account number issued by the city;
(2) The short-term rental address; and
(3) The name, physical address, email address, and 24-hour telephone number of the
emergency point of contact.
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(b) Adjacent shall mean the condition of being near to or close to but not necessarily having a common
dividing line. Therefore, two (2) properties which are separated only by a street, alley, bridal path,
greenbelt, body of water, or any other landscape or hardscape by a distance of not more than 200 feet
shall be considered adjacent to one another.
(c) Additional Neighbor Notification Required. Any change to the information provided under
subsection (a) of this section shall require additional neighbor notification by the owner or
designee within five calendar days of each change. The additional notification shall be provided
in the manner required by subsection (a) of this section.
(d) Attestation. Prior to offering a short-term rental for rent, the owner or designee shall
provide to the city an attestation of compliance with the neighbor notification required by this
section that includes the address of each property notified and manner of notification.
Sec. 29.1-41.6. Insurance required.
(a) Insurance. The owner of a vacation rental or short-term rental shall maintain liability insurance
appropriate to cover the vacation rental or short-term rental in the aggregate of at least five hundred
thousand dollars ($500,000.00) or to advertise and offer each vacation rental or short-term rental
through an online lodging marketplace that provides equal or greater coverage.
Sec. 29.1-41.7. License suspensions.
(a) License suspensions. The city may initiate an administrative process to suspend a short-term rental
license for a period of up to twelve (12) months for any of the following:
(1) Three verified violations of this article within a twelve (12) month period, not including any
such violation based on an aesthetic, solid waste disposal or vehicle parking violation that is not
also a serious threat to public health and safety.
(2) One verified violation that results in or constitutes any of the following:
a. A felony offense committed at or in the vicinity of a vacation rental by the owner of
the vacation rental or by the owner's designee;
b. A serious physical injury or wrongful death at or related to a vacation rental resulting
from the knowing, intentional or reckless conduct of the owner of the vacation rental or
the owner's designee;
c. The owner of the vacation rental or the owner's designee knowingly or intentionally
housing a sex offender, allowing offenses related to adult-oriented businesses, sexual
offenses, or prostitution, or operating or maintaining a sober living home; or
d. The owner of the short-term rental or the owner's designee knowingly or intentionally
allowing the use of a short-term rental for a special event that would otherwise require
a permit or license pursuant to the city Code or a state law or rule or for a retail,
restaurant, banquet space or other similar use.
(b) Appeals. A decision to suspend a license may be appealed by the owner as set forth in section 29.1-
41.8.
Sec. 29.1-41.8. Enhanced penalties.
(a) The owner's failure to provide contact information shall result in a civil penalty up to one thousand
dollars ($1,000.00) against the owner of the for every thirty (30) days the owner fails to provide the
required contact information. The city shall provide thirty (30) days' notice to the owner before imposing
an initial civil penalty.
(b) In addition to any other penalty pursuant to this section, A violation of this section related to the
same vacation rental or short-term rental property within the same twelve-month period shall result in a
civil penalty up to five hundred dollars ($500.00) or up to an amount equal to one night's rent for the
[Additions are indicated by underline; deletions by strikeout.]
vacation rental or short-term rental as advertised, whichever is greater, for the first violation; up to one
thousand dollars ($1,000.00) or up to an amount equal to two (2) nights' rent for the vacation rental or
short-term rental as advertised, whichever is greater, for the second violation; up to three thousand five
hundred dollars ($3,500.00) or up to an amount equal to three (3) nights' rent for the vacation rental or
short-term rental as advertised, whichever is greater, for a third and any subsequent violation.
(c) Multiple violations arising out of the same response to an incident at a vacation rental or short-term
rental shall be considered one verified violation for the purpose of assessing civil penalties.
(d) If the owner of a vacation rental or short-term rental has provided contact information to the city and
if the city issues a citation for a violation of law that occurred on the owner's vacation rental or short-
term rental property, the city shall make a reasonable attempt to notify the owner or the owner's
designee of the citation within seven (7) business days after the citation is issued using the contact
information. If the owner of a vacation rental or short-term rental has not provided contact information,
the city or town is not required to provide such notice.
Sec. 29.1-41.9. Appeals.
(a) Any person aggrieved by any decision with respect to the denial of or a refusal to issue a short-term
rental license, the suspension of a short-term rental license, or a penalty imposed pursuant to this article
may appeal the decision by filing a written notice of appeal with the city manager no later than thirty
(30) days from the date of the decision letter. The notice of appeal shall be on a form approved by the
city.
(b) An appeal under this section does not operate as a stay of the license suspension.
SECTION 2. That the provisions of this ordinance shall become effective thirty (30)
days after passage of this ordinance by the Glendale City Council.
PASSED, ADOPTED AND APPROVED by the Mayor and Council of the City of
Glendale, Maricopa County, Arizona, this 13th day of August, 2024.
Mayor Jerry P. Weiers
ATTEST:
Julie K. Bower, City Clerk (SEAL)
APPROVED AS TO FORM:
Michael D. Bailey, City Attorney
REVIEWED BY:
Kevin R. Phelps, City Manager