Agreement with Soundthinking, Inc.

City of Glendale — Regular Meeting (2024-09-24)

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1 
05/10/2023
C-4333-11
AMENDMENT NO. 11 
AGREEMENT BETWEEN 
THE CITY OF GLENDALE, ARIZONA 
AND 
SOUNDTHINKING, INC. (FKA SHOTSPOTTER, INC.) 
(Contract No. C-4333) 
This Amendment No. 11 (“Amendment”) to the Purchase Agreement (“Agreement”) is made this 
24th day of September, 2024, (“Effective Date”), by and between the City of Glendale, an Arizona 
municipal corporation (“City”) and SoundThinking, Inc, a Delaware Corporation, authorized to 
do business in Arizona (“Contractor”). 
RECITALS 
A.
City and SoundThinking, Inc. (“Contractor”) previously entered into a Purchase Agreement,
Contract No. C-4333, dated July 24, 2001, which was superseded by a Flex Services
Agreement, Contract No.  C-4333-1 dated April 10, 2014 (“Agreement”); and
B.
C-4333-1 was most recently amended by Amendment No. 10 dated September 1, 2023; and
C.
City and Contractor wish to modify and amend the Agreement subject to and strictly in
accordance with the terms of this Amendment.
AGREEMENT 
In consideration of the mutual promises set forth herein and other good and valuable consideration, 
the receipt and sufficiency of which are hereby acknowledged, the City and Contractor hereby agree 
as follows: 
1.
Recitals.  The recitals set forth above are not merely recitals but form an integral part of this
Amendment.
2.
Term.  The term of the Agreement is extended for a one-year period from September 1, 2024
through August 31, 2025, unless otherwise terminated or canceled as provided by the
Agreement.  All other provisions of the Agreement except as set forth in this Amendment
shall remain in their entirety.
3.
Scope of Work. The Scope of Work remains unchanged. Contractor shall provide city the
suppplies and/or services identified in the Scope of work Exhibit A.
4.
Compensation. The total purchase price for the annual supplies and/or services purchased
under this Agreement is amended and increased by 10% over the previous rate and shall not
exceed $52,500.
5.
Insurance Certificate.  Current certificate will expire on August 15, 2025.  A new insurance
certificate must be provided prior to this date to the Materials Manager and the Contract
Administrator in order for this Agreement to remain in effect.
Docusign Envelope ID: E8B34714-2F25-4430-A292-F00298074199

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05/10/2023 
6. 
Non-discrimination.   Contractor must not discriminate against any employee or applicant 
for employment on the basis of race, color, religion, sex, national origin, age, marital status, 
sexual orientation, gender identity or expression, genetic characteristics, familial status, U.S. 
military veteran status or any disability. Contractor will require any Sub-contractor to be bound 
to the same requirements as stated within this section. Contractor, and on behalf of any 
subcontractors, warrants compliance with this section.  
 
7.  
No Boycott of Israel.  To the extent A.R.S § 35-393 through § 35-393.03 are applicable, the 
parties hereby certify that they are not currently engaged in, and agree for the duration of the 
Agreement to not engage in, a boycott of goods or services from Israel, as that term is defined 
in A.R.S § 35-393. 
 
8. 
Uyghur Forced Labor Prevention Act (UFLPA). Contractor certifies that it does not 
currently, and during the term of this Agreement, will not use: 
 
(a) 
the forced labor of ethnic Uyghurs in the People’s Republic of China;  
 
(b) 
any goods or services produced by the forced labor of ethnic Uyghurs in the People’s 
Republic of China; and  
 
(c) 
any contractors, subcontractors or suppliers that use the forced labor or any goods or 
services produced by the forced labor of ethnic Uyghurs in the People’s Republic of 
China. 
 
9. 
Attestation of PCI Compliance.  When applicable, the Contractor will provide the City 
annually with a Payment Card Industry Data Security Standard (PCI DSS) attestation of 
compliance certificate signed by an officer of Contractor with oversight responsibility. 
 
10. 
Ratification of Agreement.  City and Contractor hereby agree that except as expressly 
provided herein, the provisions of the Agreement shall be, and remain in full force and effect 
and that if any provision of this Amendment conflicts with the Agreement, then the provisions 
of this Amendment shall prevail. 
 
[Signatures on the following page.] 
 
Docusign Envelope ID: E8B34714-2F25-4430-A292-F00298074199

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05/10/2023 
CITY OF GLENDALE, an Arizona 
 
 
 
 
 
 
municipal corporation 
 
 
 
 
 
 
 
 
___________________________________ 
 
 
 
 
 
 
Kevin R. Phelps, City Manager 
 
ATTEST: 
 
 
____________________________________ 
Julie K. Bower, City Clerk                 (SEAL) 
 
 
APPROVED AS TO FORM: 
 
 
____________________________________ 
Michael D. Bailey, City Attorney                 
 
 
 
SoundThinking, Inc. 
 
a Delaware Corporation 
 
 
 
 
 
 
By: 
Roxanne Lerner 
Its: 
Director of Contracts 
 
Docusign Envelope ID: E8B34714-2F25-4430-A292-F00298074199
9/16/2024

SoundThinking, Inc. 
DATE 8/21/2024
39300 Civic Center Dr., Suite 300
Quote # GLNDLPD040124r
Fremont, CA  94538-2337
Customer ID Glendale PD
Phone: 888.274.6877   Fax: 650.887.2106
Quote For:
Quote valid until: 8/31/2024
Ms. Tiffany Sandoval 
Prepared by: D Lashley
Sr. Research & Management Analyst
Glendale Police Department
6835 North 57th. Drive
Glendale, AZ 85301
Comments or Special Instructions:
Terri Greene
Net 30
QUANTITY (mi²)
UNIT PRICE
(per mi²)
TAXABLE?
AMOUNT
2.0
$23,783
$47,566
SUBTOTAL  
$47,566
TAX RATE  
SALES TAX  
- 
OTHER  
- 
TOTAL  
$47,566
Please indicate your acceptance of this quote by issuing a Purchase Order referencing the Quote # above.
SoundThinking will issue an invoice once we receive the PO.
If you have any questions concerning this Quote, please contact
Karen Isotalo - Vice President, Sales Operations at 510.298.8668 or kisotalo@soundthinking.com
Quote
Renewal of Annual ShotSpotter (formerly Respond) Subscription Services for an additional one-year term (September 
1, 2024 through August 31, 2025) for the 2.0 mi² coverage area. The proposed services will be delivered according to 
the terms and conditions contained in the ShotSpotter Service Agreement dated April 10, 2014, as subsequently 
amended, which is incorporated herein by reference.
DESCRIPTION
SALES DIRECTOR:
TERMS:
Annual ShotSpotter Subscription 
Services for September 1, 2024 through 
August 31, 2025. 
EXHIBIT A
Docusign Envelope ID: E8B34714-2F25-4430-A292-F00298074199

_______________________________________________________________________________________________________ 
SoundThinking™ 
soundthinking.com 
39300 Civic Center Drive, Suite 300  
 
 
Fremont, CA 94538 
 
 
 
August 21, 2024 
 
 
Ms. Tiffany Sandoval 
Sr. Research & Management Analyst 
Glendale Police Department 
6835 North 57th Drive 
Glendale, AZ 85301 
 
 
Dear Ms. Sandoval: 
 
As you may be aware, the Department’s current ShotSpotter (formerly Respond) subscription 
expires on August 31, 2024. To that end, the attached Quote GLNDLPD040124r is for an 
additional one-year term of the current subscription (September 1, 2024 through August 31, 
2025) for the 2.0 square mile coverage area. 
  
Since the current rate for the Department’s coverage area is below our current market pricing 
($75,000 per square mile annually as of January 1, 2024) the attached quote includes a pricing 
adjustment (a 10% increase over the previous rate). This quote does not include any state or 
local taxes; please notify me if the quote needs to be adjusted for applicable taxes.  
 
We appreciate the opportunity to continue to support the Glendale Police Department in your 
efforts to reduce gun violence and build community trust. Should you have any questions 
regarding the Department’s subscription renewal, please feel free to call me at 510-298-8668. 
 
Sincerely, 
 
 
 
 
 
Karen Isotalo 
Vice President, Sales Operations 
 
 
Docusign Envelope ID: E8B34714-2F25-4430-A292-F00298074199