Agreement with Community Support Services, Inc.

City of Glendale — Regular Meeting (2024-12-10)

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C      
PROFESSIONAL SERVICES AGREEMENT 
(Not Construction Related) 
HOME DETENTION AND ELECTRONIC MONITORING SERVICES 
City of Glendale Solicitation No. 25-13 
This Professional Services Agreement ("Agreement") is entered into and effective between CITY OF GLENDALE, 
an Arizona municipal corporation ("City") and Community Support Services, Inc, an Arizona corporation 
("Consultant") as of the _____ day of _________________, 2024 (“Effective Date”). 
RECITALS 
A. 
City intends to undertake a project for the benefit of the public and with public funds that is more fully set 
forth in Exhibit A, Project (the "Project"); 
B. 
City desires to retain the professional services of Consultant to perform certain specific duties and produce 
the specific work as set forth in the attached Exhibit B, Project Scope of Work (“Scope”); 
C. 
Consultant desires to provide City with professional services (“Services”) consistent with best consulting or 
architectural practices and the standards set forth in this Agreement, in order to complete the Project; and 
D. 
City and Consultant desire to memorialize their agreement with this document. 
AGREEMENT 
The parties agree as follows: 
1. 
Key Personnel; Other Consultants and Subcontractors. 
1.1 
Professional Services.  Consultant will provide all Services necessary to assure the Project is 
completed timely and efficiently consistent within Project requirements, including, but not limited 
to, working in close interaction and interfacing with City and its designated employees, and working 
closely with others, including other consultants or contractors, retained by City. 
1.2 
Project Team. 
a. 
Project Manager. 
(1) 
Consultant will designate an employee as Project Manager with sufficient training, 
knowledge, and experience to, in the City's opinion, complete the project and handle 
all aspects of the Project such that the work produced by Consultant is consistent 
with applicable standards as detailed in this Agreement; and 
(2) 
The City must approve the designated Project Manager. 
b. 
Project Team. 
(1) 
The Project Manager and all other employees assigned to the Project by Consultant 
will comprise the "Project Team." 
(2) 
Project Manager will have responsibility for and will supervise all other employees 
assigned to the Project by Consultant. 
c. 
Discharge, Reassign, Replacement. 
(1) 
Consultant acknowledges the Project Team is comprised of the same persons and 
roles for each as may have been identified in Exhibit A. 
(2) 
Consultant will not discharge, reassign, replace or diminish the responsibilities of 
any of the employees assigned to the Project who have been approved by City 
without City's prior written consent unless that person leaves the employment of 
Consultant, in which event the substitute must first be approved in writing by City.

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(3) 
Consultant will change any of the members of the Project Team at the City's request 
if an employee's performance does not equal or exceed the level of competence that 
the City may reasonably expect of a person performing those duties, or if the acts 
or omissions of that person are detrimental to the development of the Project. 
d. 
Subcontractors.  Consultant shall not engage any subcontractor for the work or services to 
be performed under this Agreement. 
2. 
Schedule.  The Services will be undertaken in a manner that ensures the Project is completed timely and 
efficiently in accordance with the Project. 
3. 
Consultant’s Work. 
3.1 
Standard.  Consultant must perform Services in accordance with the standards of due diligence, care, 
and quality prevailing among consultants having substantial experience with the successful furnishing 
of Services for projects that are equivalent in size, scope, quality, and other criteria under the Project 
and identified in this Agreement. 
3.2 
Licensing.  Consultant warrants that: 
a. 
Consultant currently holds all appropriate and required licenses, registrations and other 
approvals necessary for the lawful furnishing of Services ("Approvals"); and 
b. 
Neither Consultant nor any Subconsultant has been debarred or otherwise legally excluded 
from contracting with any federal, state, or local governmental entity ("Debarment"). 
(1) 
City is under no obligation to ascertain or confirm the existence or issuance of any 
Approvals or Debarments, or to examine Consultant's contracting ability. 
(2) 
Consultant must notify City immediately if any Approvals or Debarment changes 
during the Agreement's duration. The failure of the Consultant to notify City as 
required will constitute a material default under the Agreement. 
3.3 
Compliance.   
a. 
Services will be furnished in compliance with applicable federal, state, county and local 
statutes, rules, regulations, ordinances, building codes, life safety codes, and other standards 
and criteria designated by City.  
b.  
Consultant must not discriminate against any employee or applicant for employment on the 
basis of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender 
identity or expression, genetic characteristics, familial status, U.S. military veteran status or 
any disability.  Consultant will require any Sub-contractor to be bound to the same 
requirements as stated within this section.  Consultant, and on behalf of any subcontractors, 
warrants compliance with this section. 
3.4 
Coordination; Interaction. 
a. 
For projects that the City believes requires the coordination of various professional services, 
Consultant will work in close consultation with City to proactively interact with any other 
professionals retained by City on the Project ("Coordinating Project Professionals"). 
b. 
Subject to any limitations expressly stated in the Project Budget, Consultant will meet to 
review the Project, Schedule, Project Budget, and in-progress work with Coordinating 
Project Professionals and City as often and for durations as City reasonably considers 
necessary in order to ensure the timely work delivery and Project completion. 
c. 
For projects not involving Coordinating Project Professionals, Consultant will proactively 
interact with any other contractors when directed by City to obtain or disseminate timely 
information for the proper execution of the Project.

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3.5 
Work Product. 
a. 
Ownership.  Upon receipt of payment for Services furnished, Consultant grants to City 
exclusive ownership of and all copyrights, if any, to evaluations, reports, drawings, 
specifications, project manuals, surveys, estimates, reviews, minutes, all "architectural work" 
as defined in the United States Copyright Act, 17 U.S.C § 101, et seq., and other intellectual 
work product as may be applicable ("Work Product"). 
(1) 
This grant is effective whether the Work Product is on paper (e.g., a "hard copy"), 
in electronic format, or in some other form. 
(2) 
Consultant warrants, and agrees to indemnify, hold harmless and defend City for, 
from and against any claim that any Work Product infringes on third-party 
proprietary interests. 
b. 
Delivery.  Consultant will deliver to City copies of the preliminary and completed Work 
Product promptly as they are prepared. 
c. 
City Use. 
(1) 
City may reuse the Work Product at its sole discretion. 
(2) 
In the event the Work Product is used for another project without further 
consultations with Consultant, the City agrees to indemnify and hold Consultant 
harmless from any claim arising out of the Work Product. 
(3) 
In such case, City will also remove any seal and title block from the Work Product. 
4. 
Compensation for the Project. 
4.1 
Compensation.  Consultant's compensation for the Project, including those furnished by its 
Subconsultants or Subcontractors will not exceed $425,000 as specifically detailed in Exhibit D 
("Compensation"). 
4.2 
Change in Scope of Project.  The Compensation may be equitably adjusted if the originally 
contemplated Scope as outlined in the Project is significantly modified. 
a. 
Adjustments to Compensation require a written amendment to this Agreement and may 
require City Council approval. 
b. 
Additional services which are outside the Scope of the Project contained in this Agreement 
may not be performed by the Consultant without prior written authorization from the City. 
c. 
Notwithstanding the incorporation of the Exhibits to this Agreement by reference, should 
any conflict arise between the provisions of this Agreement and the provisions found in the 
Exhibits and accompanying attachments, the provisions of this Agreement shall take priority 
and govern the conduct of the parties. 
4.3 
Expenses.  City will reimburse Consultant for certain out-of-pocket expenses necessarily incurred by 
Consultant in connection with this Agreement, without mark-up (the “Reimbursable Expenses”), 
including, but not limited to, document reproduction, materials for book preparation, postage, 
courier and overnight delivery costs incurred with Federal Express or similar carriers, travel and car 
mileage, subject to the following: 
a. 
Mileage, airfare, lodging and other travel expenses will be reimbursable only to the extent 
these would, if incurred, be reimbursed to City of Glendale personnel under its policies and 
procedures for business travel expense reimbursement made available to Consultant for 
review prior to the Agreement’s execution, and which policies and procedures will be 
furnished to Consultant; 
b. 
The Reimbursable Expenses in this section are approved in advance by City in writing; and

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c. 
The total of all Reimbursable Expenses paid to Consultant in connection with this 
Agreement will not exceed the “not to exceed” amount identified for Reimbursable Services 
in the Compensation. 
5. 
Billings and Payment. 
5.1 
Applications. 
a. 
Consultant will submit monthly invoices (each, a "Payment Application") to City's Project 
Manager and City will remit payments based upon the Payment Application as stated below. 
b. 
The period covered by each Payment Application will be one calendar month ending on the 
last day of the month. 
5.2 
Payment. 
a. 
After a full and complete Payment Application is received, City will process and remit 
payment within 30 days. 
b. 
Payment may be subject to or conditioned upon City's receipt of: 
(1) 
Completed work generated by Consultant and its Subconsultants; and 
(2) 
Unconditional waivers and releases on final payment from all Subconsultants as City 
may reasonably request to assure the Project will be free of claims arising from 
required performances under this Agreement. 
5.3 
Review and Withholding.  City's Project Manager will timely review and certify Payment Applications. 
a. 
If the Payment Application is rejected, the Project Manager will issue a written listing of the 
items not approved for payment. 
b. 
City may withhold an amount sufficient to pay expenses that City reasonably expects to incur 
in correcting the deficiency or deficiencies rejected for payment. 
6. 
Termination. 
6.1 
For Convenience.  City may terminate this Agreement for convenience, without cause, by delivering 
a written termination notice stating the effective termination date, which may not be less than 15 
days following the date of delivery. 
a. 
Consultant will be equitably compensated for Services furnished prior to receipt of the 
termination notice and for reasonable costs incurred. 
b. 
Consultant will also be similarly compensated for any approved effort expended, and 
approved costs incurred, that are directly associated with Project closeout and delivery of the 
required items to the City. 
6.2 
For Cause.  City may terminate this Agreement for cause if Consultant fails to cure any breach of this 
Agreement within seven days after receipt of written notice specifying the breach. 
a. 
Consultant will not be entitled to further payment until after City has determined its damages. 
If City's damages resulting from the breach, as determined by City, are less than the equitable 
amount due but not paid Consultant for Services furnished, City will pay the amount due to 
Consultant, less City's damages, in accordance with the provisions of Sec. 5. 
b. 
If City's direct damages exceed amounts otherwise due to Consultant, Consultant must pay 
the difference to City immediately upon demand; however, Consultant will not be subject to 
consequential damages more than $1,000,000 or the amount of this Agreement, whichever 
is greater. 
7. 
Conflict.  Consultant acknowledges this Agreement is subject to A.R.S. § 38-511, which allows for 
cancellation of this Agreement in the event any person who is significantly involved in initiating, negotiating,

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securing, drafting, or creating the Agreement on City's behalf is also an employee, agent, or consultant of any 
other party to this Agreement. 
8. 
Insurance.  For the duration of the term of this Agreement, Consultant shall procure and maintain insurance 
against claims for injuries to persons or damages to property which may arise from or in connection with the 
performance of all tasks or work necessary to complete the Project as herein defined. Such insurance shall 
cover Consultant, its agent(s), representative(s), employee(s) and any subcontractors. 
8.1 
Minimum Scope and Limit of Insurance.  Coverage must be at least as broad as: 
a. 
Commercial General Liability (CGL):  Insurance Services Office Form CG 00 01, including 
products and completed operations, with limits of no less than $2,000,000 per occurrence 
for bodily injury, personal injury, and property damage. If a general aggregate limit applies, 
either the general aggregate limit shall apply separately to this project/location or the general 
aggregate limit shall be twice the required occurrence limit. 
b. 
Automobile Liability:  Insurance Services Office Form Number CA 0001 covering Code 1 
(any auto), with limits no less than $2,000,000 per accident for bodily injury and property 
damage. 
c. 
Professional Liability.  Consultant must maintain a Professional Liability insurance covering 
errors and omissions arising out of the work or services performed by Consultant, or anyone 
employed by Consultant, or anyone for whose acts, mistakes, errors and omissions 
Consultant is legally liability, with a liability insurance limit of $2,000,000 for each claim and 
a $2,000,000 annual aggregate limit. 
d. 
Worker’s Compensation:  Insurance as required by the State of Arizona, with Statutory 
Limits, and Employers’ Liability insurance with a limit of no less than $2,000,000 per 
accident for bodily injury or disease. 
8.2 
Indemnification. 
a. 
To the fullest extent permitted by law, Consultant must defend, indemnify, and hold 
harmless City and its elected officials, officers, employees and agents (each, an "Indemnified 
Party," collectively, the "Indemnified Parties") for, from, and against any and all claims, 
demands, actions, damages, judgments, settlements, personal injury (including sickness, 
disease, death, and bodily harm), property damage (including loss of use), infringement, 
governmental action and all other losses and expenses, including attorneys' fees and litigation 
expenses (each, a "Demand or Expense" collectively "Demands or Expenses") asserted by a 
third-party (i.e. a person or entity other than City or Consultant) and that arises out of or 
results from the breach of this Agreement by the Consultant or the Consultant’s negligent 
actions, errors or omissions (including any Subconsultant or Subcontractor or other person 
or firm employed by Consultant), whether sustained before or after completion of the 
Project. 
b. 
This indemnity and hold harmless provision applies even if a Demand or Expense is in part 
due to the Indemnified Party's negligence or breach of a responsibility under this Agreement, 
but in that event, Consultant will be liable only to the extent the Demand or Expense results 
from the negligence or breach of a responsibility of Consultant or of any person or entity 
for whom Consultant is responsible. 
c. 
Consultant is not required to indemnify any Indemnified Parties for, from, or against any 
Demand or Expense resulting from the Indemnified Party's sole negligence or other fault 
solely attributable to the Indemnified Party. 
8.3 
Other Insurance Provisions.  The insurance policies required by the Section above must contain, or 
be endorsed to contain the following insurance provisions: 
a. 
The City, its officers, officials, employees and volunteers are to be covered as 
additional insureds of the CGL and automobile policies for any liability arising from or in

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connection with the performance of all tasks or work necessary to complete the Project as 
herein defined. Such liability may arise, but is not limited to, liability for materials, parts or 
equipment furnished in connection with any tasks, or work performed by Consultant or on 
its behalf and for liability arising from automobiles owned, leased, hired or borrowed on 
behalf of the Consultant. General liability coverage can be provided in the form of an 
endorsement to the Consultant’s existing insurance policies, provided such endorsement is 
at least as broad as ISO Form CG 20 10, 11 85 or both CG 20 10 and CG 23 37, if later 
revisions are used. 
b. 
For any claims related to this Project, the Consultant’s insurance coverage shall be 
primary insurance with respect to the City, its officers, officials, employees, and volunteers. 
Any insurance or self-insurance maintained by the City, its officers, officials, employees or 
volunteers shall be in excess of the Consultant’s insurance and shall not contribute with it. 
c. 
Each insurance policy required by this Section shall provide that coverage shall not be 
canceled, except after providing notice to the City. 
8.4 
Acceptability of Insurers.  Insurance is to be placed with insurers with a current A.M. Best rating of 
no less than A: VII, unless the Consultant has obtained prior approval from the City stating that a 
non-conforming insurer is acceptable to the City. 
8.5 
Waiver of Subrogation.  Consultant hereby agrees to waive its rights of subrogation which any 
insurer may acquire from Consultant by virtue of the payment of any loss. Consultant agrees to 
obtain any endorsement that may be necessary to affect this waiver of subrogation. The Workers’ 
Compensation Policy shall be endorsed with a waiver of subrogation in favor of the City for all work 
performed by the Consultant, its employees, agent(s) and subcontractor(s). 
8.6 
Verification of Coverage.  Within 15 days of the Effective Date of this Agreement, Consultant shall 
furnish the City with original certificates and amendatory endorsements, or copies of any applicable 
insurance language making the coverage required by this Agreement effective. All certificates and 
endorsements must be received and approved by the City before work commences. Failure to obtain, 
submit or secure the City’s approval of the required insurance policies, certificates or endorsements 
prior to the City’s agreement that work may commence shall not waive the Consultant’s obligations 
to obtain and verify insurance coverage as otherwise provided in this Section. The City reserves the 
right to require complete, certified copies of all required insurance policies, including any 
endorsements or amendments, required by this Agreement at any time during the Term stated herein. 
Consultant’s failure to obtain, submit or secure the City’s approval of the required insurance policies, 
certificates or endorsements shall not be considered a Force Majeure or defense for any failure by 
the Consultant to comply with the terms and conditions of the Agreement, including any schedule 
for performance or completion of the Project. 
8.7 
Subcontractors.  Consultant shall require and shall verify that all subcontractors maintain insurance 
meeting all requirements of this Agreement. 
8.8  
Special Risk or Circumstances.  The City reserves the right to modify these insurance requirements, 
including any limits of coverage, based on the nature of the risk, prior experience, insurer, coverage 
or other circumstances unique to the Consultant, the Project or the insurer. 
9. 
E-verify, Records and Audits. To the extent applicable under A.R.S. § 41-4401, the Consultant warrants 
their compliance and that of its subconsultants with all federal immigration laws and regulations that relate to 
their employees and compliance with the E-verify requirements under A.R.S. § 23-214(A). The Consultant or 
subconsultant’s breach of this warranty shall be deemed a material breach of the Agreement and may result 
in the termination of the Agreement by the City under the terms of this Agreement. The City retains the legal 
right to randomly inspect the papers and records of the other party to ensure that the other party is complying 
with the above-mentioned warranty. The Consultant and subconsultant warrant to keep their respective 
papers and records open for random inspection during normal business hours by the other party. The parties 
shall cooperate with the City’s random inspections, including granting the inspecting party entry rights onto

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their respective properties to perform the random inspections and waiving their respective rights to keep such 
papers and records confidential. 
10.  
No Boycott of Israel.  To the extent A.R.S § 35-393 through § 35-393.03 are applicable, the parties hereby 
certify that they are not currently engaged in, and agree for the duration of the Agreement to not engage in, a 
boycott of goods or services from Israel, as that term is defined in A.R.S § 35-393. 
11. 
Uyghur Forced Labor Prevention Act (UFLPA). Consultant certifies that it does not currently, and during 
the term of this Agreement, will not use: 
a.  
the forced labor of ethnic Uyghurs in the People’s Republic of China;  
b. 
any goods or services produced by the forced labor of ethnic Uyghurs in the People’s 
Republic of China; and  
c. 
any contractors, subcontractors or suppliers that use the forced labor or any goods or 
services produced by the forced labor of ethnic Uyghurs in the People’s Republic of China. 
12. 
Attestation of PCI Compliance.  When applicable, the Consultant will provide the City annually with a 
Payment Card Industry Data Security Standard (PCI DSS) attestation of compliance certificate signed by an 
officer of Consultant with oversight responsibility. 
13. 
Notices. 
13.1 
A notice, request or other communication that is required or permitted under this Agreement (each 
a "Notice") will be effective only if: 
a. 
The Notice is in writing; and 
b. 
Delivered in person or by overnight courier service (delivery charges prepaid), certified or 
registered mail (return receipt requested). 
c. 
Notice will be deemed to have been delivered to the person to whom it is addressed as of 
the date of receipt, if: 
(1) 
Received on a business day before 5:00 p.m. at the address for Notices identified 
for the Party in this Agreement by U.S. Mail, hand delivery, or overnight courier 
service; or 
(2) 
As of the next business day after receipt, if received after 5:00 p.m. 
d. 
The burden of proof of the place and time of delivery is upon the Party giving the Notice. 
e. 
Digitalized signatures and copies of signatures will have the same effect as original signatures. 
13.2 
Representatives. 
a. 
Consultant.  Consultant's representative (the "Consultant's Representative") authorized to 
act on Consultant's behalf with respect to the Project, and his or her address for Notice 
delivery is: 
 
Community Support Services, Inc 
10645 N Tatum Blvd, Suite 200-184 
Phoenix, AZ 85028 
 
b. 
City.  City's representative ("City's Representative") authorized to act on City's behalf, and 
his or her address for Notice delivery is: 
City of Glendale 
c/o  Shoalynn Gilliland 
5850 W. Glendale Ave. 
Glendale, Arizona  85301

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With required copy to: 
City Manager 
City Attorney 
City of Glendale 
City of Glendale 
5850 West Glendale Avenue 
5850 West Glendale Avenue 
Glendale, Arizona  85301 
Glendale, Arizona  85301 
c. 
Concurrent Notices. 
(1) 
All notices to City's representative must be given concurrently to City Manager and 
City Attorney. 
(2) 
A notice will not be deemed to have been received by City's representative until the 
time that it has also been received by the City Manager and the City Attorney. 
(3) 
City may appoint one or more designees for the purpose of receiving notice by 
delivery of a written notice to Consultant identifying the designee(s) and their 
respective addresses for notices. 
d. 
Changes.  Consultant or City may change its representative or information on Notice, by 
giving Notice of the change in accordance with this section at least ten days prior to the 
change. 
14. 
Financing Assignment.  City may assign this Agreement to any City-affiliated entity, including a non-profit 
corporation or other entity whose primary purpose is to own or manage the Project. 
15. 
Entire Agreement; Survival; Counterparts; Signatures. 
15.1 
Integration.  This Agreement contains, except as stated below, the entire agreement between City 
and Consultant and supersedes all prior conversations and negotiations between the parties regarding 
the Project or this Agreement. 
a. 
Neither Party has made any representations, warranties or agreements as to any matters 
concerning the Agreement's subject matter. 
b. 
Representations, statements, conditions, or warranties not contained in this Agreement will 
not be binding on the parties. 
c. 
The solicitation, any addendums and the response submitted by the Contractor are 
incorporated into this Agreement as if attached hereto.  Any Contractor response modifies 
the original solicitation as stated.  Inconsistencies between the solicitation, any addendums 
and the response or any excerpts attached as Exhibit A and this Agreement will be resolved 
by the terms and conditions stated in this Agreement.  
15.2 
Interpretation. 
a. 
The parties fairly negotiated the Agreement's provisions to the extent they believed necessary 
and with the legal representation they deemed appropriate. 
b. 
The parties are of equal bargaining position and this Agreement must be construed equally 
between the parties without consideration of which of the parties may have drafted this 
Agreement. 
c. 
The Agreement will be interpreted in accordance with the laws of the State of Arizona. 
15.3 
Survival.  Except as specifically provided otherwise in this Agreement, each warranty, representation, 
indemnification and hold harmless provision, insurance requirement, and every other right, remedy 
and responsibility of a Party, will survive completion of the Project, or the earlier termination of this 
Agreement. 
15.4 
Amendment.  No amendment to this Agreement will be binding unless in writing and executed by 
the parties. Electronic signature blocks do not constitute execution for purposes of this Agreement. 
Any amendment may be subject to City Council approval.

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15.5 
Remedies.  All rights and remedies provided in this Agreement are cumulative and the exercise of 
any one or more right or remedy will not affect any other rights or remedies under this Agreement 
or applicable law. 
15.6 
Severability.  If any provision of this Agreement is voided or found unenforceable, that determination 
will not affect the validity of the other provisions, and the voided or unenforceable provision will be 
reformed to conform with applicable law. 
15.7 
Counterparts.  This Agreement may be executed in counterparts, and all counterparts will together 
comprise one instrument. 
16. 
Term.  
16.1 
Extensions.  The term of this Agreement commences upon the effective date and continues for a 
one (1) year initial period. The City may, at its option and with the approval of the Consultant, extend 
the term of this Agreement an additional four (4) years, on an annual basis. Consultant will be notified 
in writing by the City of its intent to extend the Agreement period at least thirty (30) calendar days 
prior to the expiration of the original or any extension period. Price adjustments will only be reviewed 
prior to the City exercising its extension and may be a determining factor for any extension. There 
are no automatic extensions or renewals of this Agreement. 
16.2 
Extension for Procurement Process.  Upon the expiration of the Term of this Agreement, including 
the initial term and any renewals, at the City’s sole discretion, this Agreement may be extended on a 
month-to-month basis for a maximum of six (6) months to allow for the City to complete its 
procurement process to select a vendor to provide the services/materials similar to those provided 
under this Agreement.  The City will notify the Contractor in writing of its intent to extend the 
Agreement at least thirty (30) calendar days prior to the expiration of the Term.  Any extension 
provided under this subsection will continue under the same terms and conditions as in effect 
immediately prior to the expiration of the then-current term. 
17. 
Dispute Resolution.  Any controversy or claim arising out of or relating to this contract, or the breach 
thereof, shall be settled by arbitration administered according to the American Arbitration Association’s 
Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator may be entered in any 
court having jurisdiction thereof. 
18. 
Cooperative Use of Contract.   This agreement may be extended for use by other governmental agencies 
and political subdivisions of the State.  Any such usage by other entities must be in accord with the ordinances, 
charter, rules and regulations of the respective entity and the approval of the Contractor and City.  For a list 
of SAVE members, click on the following link: http://www.mesaaz.gov/business/purchasing/save  
19. 
Exhibits.  The following exhibits, with reference to the term in which they are first referenced, are 
incorporated by this reference. 
Exhibit A 
Project 
Exhibit B 
Scope of Work 
Exhibit C 
Schedule 
Exhibit D 
Compensation 
 
(Signatures appear on the following page.)

EXHIBIT A 
Professional Services Agreement 
PROJECT 
 
Contractor to provide full-service home detention and alcohol monitoring for defendants convicted of criminal 
offenses in Glendale City Court on an "as required" basis.  Home detention screening and electronic monitoring 
services and equipment shall include the capability of providing remote electronic alcohol testing.  All Glendale City 
Court home detention court orders will include random alcohol testing.

EXHIBIT B 
Professional Services Agreement 
SCOPE OF WORK 
 
Contractor will supply all equipment and support services using global positioning satellite (GPS) technology as well 
as monitoring, reporting and removal services.  Contractor shall supply continuous signaling equipment.   
Contractor bills and collects fees for providing these services directly from the defendants.  There is no cost to the 
City for Glendale's award of this contract unless the Court determines that a defendant has an inability to pay for 
such services and grants the defendant a full or partial waiver of such fees.  In those instances, the City shall 
reimburse the Contractor for the cost for the home detention electronic monitoring and alcohol testing services on a 
monthly basis, at the rate contained in response to RFP 25-13. 
 
Contractor shall abide by the Scope of Work outlined in RFP 25-13

City of Glendale 
Solicitation Number: RFP 25-13 / 42500016 
HOME DETENTION AND ELECTRONIC MONITORING 
SERVICES 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
3     
rev. 5.8.2024 
 
1. 
INTRODUCTION  
 
The City Court adjudicates criminal misdemeanors, local non-criminal ordinance 
City Code violations, traffic violations and certain juvenile offenses committed in 
the City of Glendale. In cases of domestic violence and harassment, the Court 
issues protective orders. The Court has the authority to issue search warrants for 
misdemeanors and felonies. 
 
A.R.S. § 9-499.07 authorizes a city or town to establish a prisoner work, 
community restitution work and home detention program for eligible sentenced 
prisoners, which shall be treated the same as confinement in jail. The presiding 
judge of the city or town municipal court shall approve the program before its 
implementation. All services provided pursuant to this RFP, the contract for service 
and/or other procurement documents shall comply with the provisions of the 
enabling legislation. A prisoner is not eligible for a prisoner work, community 
restitution work and home detention program or a continuous alcohol monitoring 
program if any of the following applies: 
 
1.The prisoner is found by the city or town to constitute a risk to either himself or 
other members of the community. 
2.The prisoner has a past history of violent behavior. 
3.The sentencing judge states at the time of the sentence that the prisoner may not 
be eligible for a prisoner work, community restitution work and home detention 
program or a continuous alcohol monitoring program. 
 
The judge of the respective court will determine at the time of sentence or pre-trial 
release whether a participant is eligible for the home detention and electronic 
alcohol monitoring program. It is the sole discretion of the judge at the time of 
sentencing or pre-trial release if the defendant is eligible for home 
detention/alcohol monitoring program. The defendant may be required pursuant to 
state, federal, local laws or judge’s order to serve a period of time in jail before 
being placed under home detention and continuous alcohol monitoring. 
 
On December 14, 2004, the Glendale City Council adopted a resolution authorizing 
Glendale City Court to utilize home detention and electronic monitoring systems as 
suitable forms of punishment for defendants convicted of various criminal offenses. 
This alternative to incarceration was necessitated by steadily rising jail costs, the 
need to conserve public resources, and the need to develop proactive forms of 
treatment to reduce recidivism. 
 
Initially, home detention was utilized on a limited basis in Glendale City Court. 
During 2005, 18 total defendants were ordered to undergo monitoring. These 
numbers increased substantially throughout the program’s history in Glendale. 
During 2023, 168 total defendants were ordered to undergo monitoring.

City of Glendale 
Solicitation Number: RFP 25-13 / 42500016 
HOME DETENTION AND ELECTRONIC MONITORING 
SERVICES 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
4     
rev. 5.8.2024 
 
Glendale City Court does not guarantee any specific number of individuals who will 
be on the home detention and continuous alcohol monitoring program. Legislative 
or judicial changes may enhance, degrade or eliminate the program at any time. 
Pursuant to this solicitation, the services shall be provided on an “as needed” basis 
for a period as outlined under Section 2.0.  
 
The majority of Glendale City Court judicial orders for home detention/electronic 
monitoring originate at the time of sentencing. Defendants convicted of DUI are 
monitored in proceedings under Glendale City Court’s DUI Review Calendar. Home 
detention status may be reviewed during the DUI Review Calendar, which is 
conducted twice monthly. This specialized court docket provides active and 
ongoing judicial monitoring and intervention for defendants convicted of DUI and 
required to complete DUI counseling programs as a term of their sentence. 
 
2. 
OBJECTIVES 
 
The City Court of Glendale, Arizona invites sealed proposals from qualified firms 
to provide home detention and electronic monitoring services and equipment on 
an “as required” basis. Home detention screening and electronic monitoring 
services and equipment must include the capability of providing remote electronic 
alcohol testing. All Glendale City Court home detention court orders will include 
random alcohol testing.  
 
Contractors must provide monitoring services as specified in this request for 
proposals. Glendale intends to offer full-service home detention and alcohol 
monitoring utilizing a comprehensive program that includes all equipment and 
support services using global positioning satellite (GPS) technology as well as 
monitoring, reporting and removal services. The resulting Agreement will require 
the Contractor to supply continuous signaling equipment.  
 
3. 
TARGET POPULATIONS FOR HOME DETENTION/REMOTE ALCOHOL TESTING 
 
Pursuant to A.R.S. §9–499.07 defendants convicted of Driving Under the Influence 
(DUI) are eligible for home detention electronic monitoring. Defendants targeted 
for this program in the Glendale City Court shall be second offense regular and 
second offense extreme DUI, “super” extreme first and second offense DUI and 
other offenses such as shoplifting 
 
Arizona Revised Statutes provide for the following minimum and maximum 
incarceration penalties for the following convictions: 
 
3.1.  Charge: DUI with a BAC of .08% or more 
Proof: BAC of .08% or more 
Minimum Mandatory Sentence: 10 days in jail with 9 days suspended 
Maximum Sentence: 6 months in jail

City of Glendale 
Solicitation Number: RFP 25-13 / 42500016 
HOME DETENTION AND ELECTRONIC MONITORING 
SERVICES 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
5     
rev. 5.8.2024 
 
3.2.  Charge: Extreme DUI with a BAC of .15% or more 
Proof: BAC of .15% or more 
Minimum Mandatory Sentence: 30 consecutive days in jail  
Maximum Sentence: 6 months in jail 
 
3.3. Charge: Super DUI with a BAC of .20% or more 
Proof: BAC of .20% or more 
Minimum Mandatory Sentence: 45 consecutive days in jail  
Maximum Sentence: 6 months in jail 
 
Second offense DUI convictions within 84 months carry increased jail sentences.  
    
4. 
SCOPE OF WORK 
 
4.1. Contractors must be familiar with all local conditions and federal, state, and local 
laws, ordinances and rules and regulations that may in any manner affect cost, 
progress or performance of the work.  
 
4.2. The Contractor must be in compliance with current and future provisions of 
relevant court rules, the code of judicial administration and Arizona statues and 
federal law. Failure to comply with relevant court rules, the code of judicial 
administration and statutes will be grounds for termination under this 
Agreement.  
 
4.3. The Contractor must comply with all rules, regulations and other standards 
adopted by the Arizona Department of Health Services, Division of Behavior 
Health, or other agency as prescribed by law for operation of behavioral health 
screening agencies.  
 
4.4. The Contractor, without expense to the City of Glendale or Glendale City court, 
must be responsible for obtaining and maintaining any necessary licenses and 
permits required in connection with the completion of the required services 
herein.  
 
4.5. The Contractor must establish and maintain procedures and controls acceptable 
to the Court for the purpose of assuring that information or data in its possession 
is not mishandled, misused, released, disclosed or used in an inappropriate 
manner by it, its agents, officers or employees. This includes information 
contained in its records obtained from the Court, or others, necessary for 
contract performance. The Contractor must take all reasonable steps and 
precautions to safeguard this information and data will not divulge the 
information or data to parties other than those needed for the performance of 
duties under the Agreement.  
 
4.6. The Contractor must furnish all labor, materials and equipment necessary for the 
provision of the products and services described herein.

City of Glendale 
Solicitation Number: RFP 25-13 / 42500016 
HOME DETENTION AND ELECTRONIC MONITORING 
SERVICES 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
6     
rev. 5.8.2024 
 
 
4.7. The Contractor must have sufficient personnel, inventory and equipment to 
complete all work requests, as defined in this solicitation, in the timeframe 
required by the Court.  
 
4.8. The Contractor shall not terminate any person’s participation with the program 
without first notifying the Court and receiving correspondence from the Court 
giving the Contractor permission to terminate the person from the home 
detention program.  
 
4.9. The Contractor must be available, either in person or by telephone, for the Court 
hearings related to the home detention program anytime the Contractor’s 
presence is requested by the Court. These appearances must be done at no 
charge to the Glendale City Court.  
 
4.10. The Contractor must make reasonable efforts in providing all participant services 
in another language, if necessary. The Contractor will be responsible for the costs 
of this service.  
 
4.11. All services, program forms and materials must be provided in English and 
Spanish. All services must be provided to hearing-impaired participants, speech 
impaired participants and other participants with physical and other disabilities 
as well as non-English speaking defendants. The Contractor must provide 
interpreters for defendants at no extra cost to the City or the participant.  
 
4.12. The Contractor must provide services to participants in compliance with all ADA 
requirements.  
 
4.13. The Contractor must return all telephone calls/messages and emails to 
participants and City Staff within one business day.  
 
4.14. The Contractor must provide a current primary and secondary contact list to the 
Contract Administrator. The list must include contact names, titles, telephone 
numbers and email addresses for the Contractors staff who can be contacted 24 
hours per day. 
 
4.15. The Contractor must staff and maintain an office located within the corporate 
limits of Glendale. Screening under this Agreement must be performed at the 
office location.  
 
4.16. The Contractor must offer a schedule to provide sufficient number of hours per 
week to conduct court referral screening, including appointment opportunities on 
nights and weekends.  
 
4.17. The Contractor must maintain current case logs and records on a computer 
system subject to approval by the Contract Administrator, or designee. All

City of Glendale 
Solicitation Number: RFP 25-13 / 42500016 
HOME DETENTION AND ELECTRONIC MONITORING 
SERVICES 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
7     
rev. 5.8.2024 
 
records must be retained for a minimum of five (5) years from the date that case 
is closed.  
 
4.18. At the time that they home detention contract is terminated and the Contractor 
no longer provides home detention services, all records of home detention 
participants must be forwarded to the Glendale City Court.  
 
4.19. The Contractor must exchange data and communications with the Glendale City 
Court in a secure electronic environment in software formats prescribed by the 
Contract Administrator, or designee.  
 
4.20. Participants have the right to file written objections with the Court concerning 
home detention program requirements that may be ordered by the Contractor. In 
the event that a hearing is held to review the program orders, the Contractor 
must furnish staff to testify in Court on the participants program status during 
regular Glendale City Court work hours.  
 
4.21. All Contractor personnel shall be required to clear a background investigation 
through an acceptable background investigation process conducted by the 
Contractor and approved by the Contract Administrator.  
 
4.22. Monitoring personnel must have the capability of being accessed 24 hours daily.  
 
 
5. 
MONITORING SERVICES 
 
 
5.1. The Contractor must provide a system capable of securely receiving, storing and 
disseminating the data generated by the home detention monitoring equipment. 
The Contractor must provide a reliable and secure means of transmitting data 
between the central computer or unit and the participants home detention 
monitoring equipment.   
 
5.2. The Contractor must provide appropriate monitoring devices that can be attached 
to each participant. Transmitter straps must be either adjustable or available in 
varying sizes to fit any participant. The unit must attach to a participant’s ankle 
with a hypoallergenic fiber-optic strap that detect tampering. This would include 
severing the strap or the removal of the transmitter without severing the strap. The 
transmitter must transmit a tamper alert radio signal with the attachment strap is 
cut or removed from the participant.  
 
5.3. The Contractors monitoring devices must be capable of integrating with a remote 
alcohol-testing device. Random alcohol tests must be administered continuously 
24 hours each day or at frequent intervals throughout each day, as approved by 
the Contract Administrator.

City of Glendale 
Solicitation Number: RFP 25-13 / 42500016 
HOME DETENTION AND ELECTRONIC MONITORING 
SERVICES 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
8     
rev. 5.8.2024 
 
5.4. The device must be shock resistant, water and moisture proof and must function 
reliably under normal human conditions and Arizona’s extreme atmospheric 
conditions and environmental conditions.  
 
5.5. The device must be small, lightweight and not pose any health or safety hazards 
nor unduly restrict the activities of the participant.  
 
5.6. The monitoring equipment must have the capability to identify the participant 
assigned to each individual unit.  
 
5.7. The transmitter must be capable of remote programming of multiple inclusion and 
exclusion zones.  
 
5.8. The monitoring equipment must have the capability to identify the participant 
assigned to each individual unit.  
 
5.9. The monitoring equipment must use GPS frequency of transmitting monitoring 
data to communicate between the individual monitoring devices and the 
monitoring center.  
 
5.10. All of the monitoring equipment, devices and accessories used by the participants 
must be specifically designed for electronic house arrest purposes and not an 
adaptation of readily and commercially available products.  
 
6. 
PARTICIPANT HOME RECEIVER EQUIPMENT 
 
6.1. The Contractors receiver/dialer base station must be easily attached to the 
defendants telephone and telephone outlet and accommodate standard modular 
telephone connector jacks or plugs to communicate between the individual base 
stations and the monitoring center. Cellular technology equipment must also be 
included and described in the Contractors proposal. The base station, whether 
utilizing standard or cellular phone technology, must be capable of full 
communications to the central computer system.  
 
6.2. The Contractor must schedule an intake appointment and discuss all set-up and 
system requirements with the defendant placed on the home detention and alcohol 
monitoring program prior to the start date ordered by the judge. The Contractor 
must explain all program requirements, describe the functions and installation of 
all necessary equipment and provide training manuals in English and Spanish for 
all equipment and system operations. The Contractor must also have bilingual 
employees available to accommodate instructions to those participants who do not 
speak fluent English.  
 
6.3. The receiver/dialer must accept and activate to simulate or duplicate the 
participants transmitter signal and immediately report this to the central computer 
system.

City of Glendale 
Solicitation Number: RFP 25-13 / 42500016 
HOME DETENTION AND ELECTRONIC MONITORING 
SERVICES 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
9     
rev. 5.8.2024 
 
6.4. The receiver/dialer must be powered by a 110-volt AC line current, with an internal 
battery back-up capable of providing a minimum of 24-hours of continuous 
operating power in the event of a power loss.  
 
6.5. The receiver/dialer must contain an internal clock and memory to store and time 
stamp data in the event that telephone communication with the central computer 
is disrupted.   
 
6.6. The receiver/dialer must be capable of receiving the radio signal from the 
participants transmitter with the specific range of 150-200 feet without undue 
obstruction from metallic objects or interference from household electronic 
equipment.  
 
6.7. The receiver/dialer must not pose a health or safety hazard to the participant or 
other family members and must function reliably under normal household 
environmental and atmospheric conditions.  
 
6.8. The receiver/dialer must be able to detect the following events and immediately 
communicate them to the central computer with the time of occurrence: 
 
6.8.1.  Arrival of transmission within range of receiver/dialer 
 
6.8.2. Departure of transmitter out of range of the receiver/dialer (subject to a 
preset time interval) 
 
6.8.3. Cutting or removal of the transmitter attachment strap from the participant 
 
6.8.4. Loss or restoration of 110-volt AC power 
 
6.8.5. Tampering with receiver/dialer including attempts to gain unauthorized 
access to the internal mechanism 
 
6.8.6. Disconnection and restoration of the telephone service 
 
6.8.7. Attempt to simulate or duplicate the radio signal by a device other than the 
participants own transmitter 
 
6.8.8. Measurement of participant alcohol level 
 
6.9. The receiver/dialer must automatically communicate with the central computer at 
preset intervals with a maximum of six hours, if no participant activity is detected. 
This will create a status report and indicate that it is connected and functioning 
properly.

City of Glendale 
Solicitation Number: RFP 25-13 / 42500016 
HOME DETENTION AND ELECTRONIC MONITORING 
SERVICES 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
10     
rev. 5.8.2024 
 
7. 
CENTRAL COMPUTER SYSTEM 
 
7.1. 
The Contractor must have a central computer system of automatically initiating 
and receiving telephone calls to/from the participants home to communicate with 
the participant and the home monitoring equipment. This system must meet the 
following requirements: 
 
7.1.1. The computer system must be located in a secure monitoring center 
designed for that purpose. 
 
7.1.2. The Contractor must provide an uninterruptible power source with 
adequate operating time to minimize loss of data in event of 110-volt AC 
power loss. 
 
7.1.3. Provisions must be made for an orderly back-up of data on at least a daily 
basis to prevent data loss due to system failure. 
 
7.1.4. The Contractor must have a contingency plan for movement of all 
monitoring and data to a back-up computer system in case of a system 
malfunction that cannot be corrected in four (4) hours. 
 
7.1.5. The computer system must be capable of continuously initiating, receiving 
and storing all call responses of the participant and data sent by the 
verifier and/or receiver/dialer, together with the data and time of each 
occurrence. All data must be reported and printable in various report 
formats as requested. 
 
7.1.6. The computer system must be capable of retaining relevant personal 
information for each participant including name, address, phone number 
and equipment serial numbers. The Contractor must also provide a means 
to enter, modify or delete any of this information by an operator during 
business hours as requested by the City.  
 
7.1.7. The computer system must have an alert device and a radio pager 
arrangement to notify the proper personnel of unauthorized absence/late 
arrivals plus equipment malfunctions and other functions upon occurrence.  
 
8. 
REPORTING REQUIREMENTS 
 
8.1. 
The monitoring equipment must provide the ability to manage violation data and 
other event management. The Contractor must report all violations to the 
Glendale City Court no later than 9:00 a.m. on the next regular Court business 
day.  
 
8.2. 
The Contractor must provide law enforcement agencies with current real-time 
information on a persons whereabouts if requested by law enforcement agencies

City of Glendale 
Solicitation Number: RFP 25-13 / 42500016 
HOME DETENTION AND ELECTRONIC MONITORING 
SERVICES 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
11     
rev. 5.8.2024 
 
and/or the Court, during the investigation of a criminal incident or while 
attempting to coordinate an arrest for violation of the home detention rules.  
 
8.3. 
The Contractor must be responsible for reporting electronically to the Court within 
one (1) business day a minimum of the following: 
 
8.3.1. Use of alcohol (for those individuals ordered by the Judge to have alcohol 
monitoring.). 
 
8.3.2. Violation of curfew. 
 
8.3.3. Tampering with or damaging the electronic monitoring device. 
 
8.3.4. Violation of any known Court order.  
 
8.4. 
Once the Court receives the information detailed above, the Court will notify the 
person on home detention/alcohol monitoring to appear in Court the next 
business day to determine release conditions. In addition, both the Contractor 
and person on home detention will be notified of any order to show cause (OSC) 
hearing which will be set within five (5) business days from the violation 
notification. A failure to appear at the OSC will result in the issuance of an arrest 
warrant.  
 
8.5. 
The Contractor must have staff available to testify in Court regarding the 
participant violation behavior and/or program status during regular Glendale City 
Court business hours, as ordered by a City Judge, Presiding Judge or Hearing 
Officer. These appearances must be made at no charge to the Glendale City 
Court.  
 
8.6. 
Whenever a defendant fails to schedule and/or complete a screening evaluation 
or other appointment with the Contractor as directed by the Glendale City Court, 
the Contractor must notify the Court within two (2) business days of such failure. 
Notification must include documentation that the Contractor notified or 
attempted to notify the defendant that he/she was in violation of a court order. 
All telephone and written attempts must be documented.  
 
9. 
MAINTENANCE 
 
9.1. 
The Contractor must maintain the equipment in good operating condition and 
arrange for prompt repair or replacement. The Contractor must re-install any 
necessary equipment within 24-hours if the original equipment is not functioning 
within the established acceptable parameters.  
 
9.2. 
Equipment repairs and replacements due to loss, theft or destruction by the 
participant shall not be reimbursed by the City but shall be reimbursed by the

City of Glendale 
Solicitation Number: RFP 25-13 / 42500016 
HOME DETENTION AND ELECTRONIC MONITORING 
SERVICES 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
12     
rev. 5.8.2024 
 
participant including equipment confiscated by law enforcement during a 
subsequent arrest and detention.  
 
9.3. 
The Contractor must maintain and promptly replenish spare part to maintain a 
sufficient inventory level.  
 
9.4. 
If monitoring devices are battery powered, the Contractor will be responsible for 
supplying batteries and replacing all defective or low batteries. The Contractor 
must provide in their proposal the expected battery life of each piece of 
equipment where a battery is required.  
 
9.5. 
The monitoring equipment must be the latest technology available from the 
manufacturer. Throughout the life of the Agreement, the Contractor must provide 
the Glendale City Court with the latest equipment model. The contractor must 
ensure that all equipment provided to the Glendale City Court has had all the final 
beta testing completed and be ready for release. The equipment must be 
upgraded by the Contractor as technology is improved so that to the best of the 
Contractors ability the system remains “state of the art” at no additional cost to 
the City.  
 
9.6. 
If the Contractor is not the manufacturer of the equipment to be used in this 
Agreement, the Contractor must ensure that the equipment is under warranty and 
must enter into a maintenance agreement to include equipment repair with the 
manufacturer at the Contractors or manufacturers expense. If the Contractor is 
the manufacturer of the equipment, the Contractor must provide an extended 
warranty and routine maintenance and repair of the equipment with no cost to the 
Glendale City Court. 
 
9.7. 
Equipment specification literature and warranty information from the 
manufacturer must be included with the offer.   
 
9.8. 
If the unit is faulty or fails, the Contractor must have the equipment replaced 
within 24-hours  
 
10. 
DATA REPORTING 
 
10.1. The Contractor must provide monthly and annual electronic reports containing 
pertinent data as required by the Contract Administrator for the purposes of audit, 
research and evaluation. The Contractor must have discretion to design and 
format the monthly and annual reports and must identify the appropriate data 
elements for inclusion, subject to the approval of the Contract Administrator. 
 
10.2. The monthly reports must be submitted no later than 10 days after the end of 
each month. Annual reports must be submitted no later that 30 days after the end 
of the calendar year. Electronic reports must be available in Word, .pdf., txt or .xls 
format as directed by the Glendale City Court.

City of Glendale 
Solicitation Number: RFP 25-13 / 42500016 
HOME DETENTION AND ELECTRONIC MONITORING 
SERVICES 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
13     
rev. 5.8.2024 
 
 
10.3. The Contractor will be responsible for any costs incurred for electronic 
transmission of this information and development of the electronical data file 
transfer method.  
 
10.4. The Contractor must provide on a monthly basis a program summary report to 
the Glendale City Court that includes at a minimum the following information: 
 
10.4.1. Total number of program participants referred.  
 
10.4.2. Number of DUI offenders 
 
10.4.3. Total number of program participants in the program.  
 
10.4.4. Number of DUI offenders in the program.  
 
10.4.5. Total number of program participants that have completed the program.  
 
10.4.6. Number of DUI offenders who have completed the program.  
 
10.4.7. Total number of program participants that were violated from the 
program.  
 
10.4.8. Number of DUI offenders that were violated from the program.  
 
10.4.9. Total number of program participants that have used alcohol while on the 
program and/or refused an alcohol test. 
 
10.4.10. Number of DUI offenders that have used alcohol while on the program 
and/or refused an alcohol or drug test.  
 
10.4.11. Total number of days served in home detention for participants currently 
enrolled at the time of the report and total number of days served in home 
detention for each participant at the end of the program. 
 
10.4.12. Number of days served in home detention for DUI offenders currently 
enrolled at the time of the report.  
 
10.4.13. Number of program participants that committed a new misdemeanor 
and/or felony offense while on the program (must include what offense put 
them on home detention and what the new offense is.) 
 
10.5. 
The Glendale City Court may also request the inclusion of additional data 
elements as needed.

City of Glendale 
Solicitation Number: RFP 25-13 / 42500016 
HOME DETENTION AND ELECTRONIC MONITORING 
SERVICES 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
14     
rev. 5.8.2024 
 
11. 
FEES AND COSTS 
 
11.1. 
The Contractor should anticipate that some defendants will be unable to pay all or 
part of their fees. The sentencing Judge will determine indigency status of the 
participant. In cases of full indigency, the Court will order the defendants fees be 
waived. In cases partial indigency, the Court will order the defendant to pay a 
portion of their fees. In cases of non-indigency, the Court will order the defendant 
to pay all monitoring costs in full. 
  
11.2. 
The Glendale City Court will never be responsible for any charges or costs 
associated with this Agreement under any circumstances. All costs of compliance 
with the monitoring requirements must be included in the all-inclusive fees to be 
paid by participants and must not constitute a charge to the Glendale City Court. 
Participants shall pay the Contractor directly for all costs associated with this 
service. The Contractor shall charge the participants in accordance with the daily 
fee listed on the price page contained in the Agreement and the Contractor shall 
be responsible for collecting the payment from the program participants.  
 
11.3. 
The Contractor is encouraged but not required to provide a methodology that will  
be used to implement a reduced fee indigency sliding scale schedule when a 
defendant is unable to pay all or part of the fee. If provided, the methodology 
should also contain the fee reduction amounts. All pricing variations for all options 
shall be included in the proposals price page. Any charges not listed in the project 
cost section or supporting documentation submitted with the Contractors 
proposal shall not be allowed during the contract period and amu applicable 
extensions.  
 
11.4. 
When full indigency exists, the City of Glendale Police Department will pay for 
monitoring costs. The Contractor shall be responsible for invoicing and the 
collection of fees from the Glendale Police Department for all participants 
determined to be fully indigent. The Contractor shall prepare a detailed invoice for 
the Glendale Police Department on a monthly basis to include but not limited to 
the defendant’s name, sentencing date and monitoring days to be invoiced.  
 
11.5. 
Contractors’ unit price quoted herein must be all inclusive and include all 
pertinent additional fees normally associated with this type of service. This must 
include but not limited to environmental fees, set-up fees, travel fees, etc.  
 
12. 
TERM 
The term of the resultant contract shall be for a one (1) year initial term.  
 
 
OPTION TO EXTEND  
 
Based on satisfactory Contractor performance, the City, may at its option and upon 
mutual agreement with the Contractor, extend the term of this agreement for an 
additional four (4) years renewable on an annual basis.  Contractor shall be notified 
in writing by the City Materials Manager of the City's intention to extend the

EXHIBIT C 
Professional Services Agreement 
SCHEDULE 
 
Contractor will provide home detention and electronic monitoring services and equipment on an "as required" basis.  
This will also include electronic alcohol testing.  Participants will typically be placed on home detention for periods 
of 5 to 30 days but may be for longer periods in some cases.  There may also be cases in which an individual will be 
placed on the program for less than five (5) days.

City of Glendale 
Solicitation Number: RFP 25-13 / 42500016 
HOME DETENTION AND ELECTRONIC MONITORING 
SERVICES  
PRICING WORKBOOK 
CITY OF GLENDALE 
Procurement Department 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
3. PRICING/COST WORKBOOK  
 
Contractor must complete the Pricing Schedule below. Any items not clearly listed on 
Contractor’s submitted price proposal will be considered included in Contractor’s price 
at no additional cost to the City. All pricing should contemplate compliance with the 
performance requirements as specified in the Scope of Work.  
 
 
 
  
 
Instructions: 
a. The cost proposal must be submitted separately from the rest of the written 
proposal.  
b. Cost proposals shall be quoted as an all-inclusive fixed fee for services. 
c. All inclusive – covers all direct and indirect necessary expenses including but not 
limited to: travel, telephone, copying, and other out-of-pocket expenses. 
d. Not to Exceed – The actual fees shall not exceed the amount specified in fee proposal. 
 
PRICE SCHEDULE 
 
Item 
No. 
 
Description 
Estimated 
Quantity 
(A) 
Unit of 
Measure 
Unit 
Price 
(B) 
Extended 
Price 
(A X B) 
 
1 
 
Screening Services 
 
320 
Per 
Defendant 
 
$0 
 
 
$0 
 
2 
 
Installation Services 
 
300 
Per 
Defendant 
 
$40.00 
 
$12,000 
 
3 
 
Daily Monitoring Services 
 
300 
Per 
Defendant 
 
$9.50 
 
$2,850 
 
4 
 
Alcohol Daily Monitoring Fee 
 
300 
Per 
Defendant 
 
$11.90 
 
$3,570 
 
5 
 
Additional Costs not listed above, please 
describe:Daily Transdermal Monitoring 
Fee 
 
 
 
 
1 
Per 
Defendant 
 
$21.25 
 
$21.25 
 
 
                                                          Grand Total  
 
 
$18,441.25

City of Glendale 
Solicitation Number: RFP 25-13 / 42500016 
HOME DETENTION AND ELECTRONIC MONITORING 
SERVICES  
PRICING WORKBOOK 
CITY OF GLENDALE 
Procurement Department 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
DISCOUNT/PAYMENT TERMS: The City standard is 2% 20 days 
 
Comply: 
YES  x  NO       
 
If your answer is NO, please state terms offered: (Enter discount rate if payment in 
20 days) % 
 
 
 
PAYMENT Contractor shall provide monthly statements of itemized services.  Payment 
will be reviewed and approved by the Contract Administrator or designee. The itemized 
statement shall not exceed the proposal fee in this Section.    
 
 
     TAX AMOUNT Do not include any use tax or federal tax in your proposal.   
 
 
 
 
 
 
 
 
 
 
 
 
 
OFFEROR NAME:  Community Support Services, Inc.

EXHIBIT D 
Professional Services Agreement 
COMPENSATION 
 
METHOD AND AMOUNT OF COMPENSATION 
Citizens/customers receiving the services provided by the Contractor under this Agreement are responsible for 
making payments to the Contractor directly unless the Court grants a defendant a full or partial waiver.  The rates 
are defined in the response to RFP 25-13. 
NOT-TO-EXCEED AMOUNT 
The total amount of compensation paid to Consultant for full completion of all work required by the Project during 
the entire term of the Project must not exceed $425,000.  
DETAILED PROJECT COMPENSATION 
See attached price sheet.