Amendment No. 2 to agreement with City of Phoenix

City of Glendale — Regular Meeting (2025-02-25)

View PDF Item 21 Meeting page

Extracted text (via pymupdf) 18539 characters
1 
Last revised: July 1, 2024 
SECOND AMENDMENT 
TO THE  
INTERGOVERNMENTAL AGREEMENT 
BETWEEN 
THE CITY OF PHOENIX 
AND 
THE CITY OF GLENDALE 
FOR  
THE PHOENIX FIRE DEPARTMENT REGIONAL DISPATCH SYSTEM 
 
AGREEMENT NO. 151093-2 
 
This Amendment to the Intergovernmental Agreement (“IGA”) is entered into this 1ST day 
of July 2024, by and between the City of Phoenix, for and on behalf of the Phoenix Fire 
Department (“the City”), and the City of Glendale, for and on behalf of the Glendale Fire 
Department (“the Agency”). Throughout this Amendment, the City and the Agency 
individually may be referred to as “Party” and may be referred to collectively as “Parties” 
to this Agreement.  
 
RECITALS 
 
WHEREAS, The Parties entered into Intergovernmental Agreement, Contract No. 
151093-0, dated October 3, 2019 (the “Agreement”) for Glendale to utilize and participate 
in the Phoenix Fire Department Regional Dispatch System (the “System”), 
 
WHEREAS, Glendale’s fees and charges for the System are set forth in Exhibit C of the 
Agreement and pursuant to Article V, Section 2.1 of the Agreement the Parties shall 
annually revise Exhibit C to reflect the current fees and charges, 
 
WHEREAS, The fees and charges for Fiscal Year 2024-2025 have increased and the 
Parties desire to amend the Agreement to provide for the additional costs. 
 
WHEREAS, Ordinance No. S-51031 dated June 12, 2024, authorized the City to adopt 
Computer Aided Dispatch Service Fees and Charges for Fiscal Year 2024-2025. 
 
AGREEMENT 
 
NOW THEREFORE, in consideration of the foregoing recitals, which are incorporated 
herein by reference, the following mutual covenants and conditions, and other good and 
valuable consideration, the receipt and sufficiency of which are hereby acknowledged, 
the parties hereby agree as follows: 
 
1. 
Fees and Charges. In accordance with Article V, Section 2.1 of the Agreement, 
Exhibit C, Fees and Charges, is hereby deleted and replaced with the Exhibit C,

2 
Last revised: July 1, 2024 
Fees and Charges, attached hereto and incorporated herein by reference and shall 
become effective as of July 1, 2024. 
2.
Non-Default. By executing this Amendment, the Parties affirmatively assert that (i)
neither party is currently in default, nor has been in default at any time prior to this
Amendment, under any of the terms or conditions of the Agreement and (ii) any
and all claims, known and unknown, relating to the Agreement and existing on or
before the date of this Amendment are forever waived.
3.
Effect of the Amendment. The Agreement is affirmed and ratified and, except as
expressly modified herein, all terms and conditions of the Agreement shall remain
in full force and effect.
4.
Conflict of Interest. This Amendment and the Agreement may be canceled by
either party pursuant to ARIZ. REV. STAT. § 38-511.
5.
Counterparts. This Amendment may be executed in any number of counterparts,
all such counterparts shall be deemed to constitute one and the same instrument
and each of said counterparts shall be deemed original hereof.
IN WITNESS WHEREOF, this Agreement is executed as provided below. Further, in 
signing this Agreement, the signatories below affirm and attest that they are authorized 
to execute this Agreement on behalf of their respective Party.  
CITY OF PHOENIX, a municipal corporation 
JEFFREY BARTON, City Manager 
By: ____________________________ 
Michael J. Duran 
Fire Chief 
ATTEST: 
_______________________________ 
City Clerk 
APPROVED AS TO FORM: 
_______________________________ 
David Lavelle 
Assistant Chief Counsel

3 
Last revised: July 1, 2024 
CITY OF GLENDALE, a municipal corporation 
Kevin Phelps, City Manager 
By: ____________________________ 
Ryan Freeburg 
Fire Chief 
ATTEST: 
_______________________________ 
Julie K. Bower, City Clerk, Glendale 
APPROVED AS TO FORM: 
_______________________________ 
Michael D. Bailey, City Attorney, Glendale 
In accordance with A.R.S. §11-952 (D), this Agreement has been reviewed by the 
undersigned who determined that it is in appropriate form and is within the powers and 
authority of the respective parties. 
CITY OF PHOENIX 
By:   
David Lavelle 
Assistant Chief Counsel 
Date: 
, 2024 
CITY OF GLENDALE, a municipal corporation 
By:   
City Attorney, Glendale 
Date: 
, 2024

I. Dispatch Service Fee
$ / Dispatch
Dispatch Count
Total
$30.38 - Glendale - FD
$30.38
34,791
$1,056,950.58
$25.87 - Glendale - AMR
$25.87
129
$3,337.23
$25.87 - Glendale - MAC
$25.87
23,664
$612,187.68
$25.87 - Glendale - PMT
$25.87
16
$413.92
$25.87 - Glendale - Native Air
$25.87
2
$51.74
$1,672,941.15
II. General Maintenance Service Fee
$ / Unit
# Units
Total
Station Pack Maint. - Glendale - FD
$9,300
10
$93,000.00
Station Pack Maint. - Glendale - MAC
$9,300
4
$37,200.00
MCT Maint - Glendale - FD
$4,100
46
$188,600.00
MCT Maint - Glendale - MAC
$4,100
18
$73,800.00
MCT Maint - Glendale - Luke AFB
$4,100
7
$28,700.00
Airmobile Maint - Glendale - FD
$4,100
1
$4,100.00
$425,400.00
III. Network System Fees
$ / Unit
# Units
Total
WAN/LAN System Fee - Glendale - FD
$17,400
1
$17,400.00
Add'l PCMSS licenses - Glendale - FD
$200
13
$2,600.00
$20,000.00
IV. CAD System Fees
$ / Dispatch
Dispatch Count
Total
CAD Modernization Service Fee - Glendale - FD
$5.00
34,791
$173,955.00
CAD Maintenance Service Fee - Glendale - FD
$1.00
34,791
$34,791.00
$208,746.00
V. GIS & Data Analytics Fees
$ / Dispatch
Dispatch Count
Total
$0.00
Total Schedule A:   
$2,327,087.15
Total Specific Maintenance Service Fees:  
Total Network System Fees:   
Total CAD System Fees:   
Total GIS & Data Analystics Fees:   
The Dispatch Service, Specific Maintenance, Network System, and CAD System Fees for the City of Glendale are $2,327,087.15.  The City of Phoenix will 
invoice the City of Glendale on a quarterly basis in the amount of $581,771.79.
Fees based on dispatch counts are calculated from the number of dispatches that have occurred from July 1, 2022 through June 30, 2023.
Total Dispatch Service Fees:  
City of Phoenix Fire Department
Regional Dispatch Center Partners
Computer Aided Dispatch Consortium
Equipment Maintenance & Dispatch Cost Estimates
Fiscal Year 2024/2025
EXHIBIT A
INTERGOVERNMENTAL AGREEMENT
151093
City of Glendale
FINAL
EXHIBIT C - FEES AND CHARGES

I. Dispatch Service Fee
$ / Dispatch
Dispatch Count
Total
$30.38 - Glendale - FD
$30.38
34,791
$1,056,950.58
$1,056,950.58
II. General Maintenance Service Fee
$ / Unit
# Units
Total
Station Pack Maint. - Glendale - FD
$9,300
10
$93,000.00
MCT Maint - Glendale - FD
$4,100
46
$188,600.00
Airmobile Maint - Glendale - FD
$4,100
1
$4,100.00
$285,700.00
III.  Network System Fees
$ / Unit
# Units
Total
WAN/LAN System Fee - Glendale - FD
$17,400
1
$17,400.00
Add'l PCMSS licenses - Glendale - FD
$200
13
$2,600.00
$20,000.00
IV. CAD System Fees
$ / Dispatch
Dispatch Count
Total
CAD Modernization Service Fee - Glendale - FD
$5.00
34,791
$173,955.00
CAD Maintenance Service Fee - Glendale - FD
$1.00
34,791
$34,791.00
$208,746.00
V. GIS & Data Analytics Fees
$ / Dispatch
Dispatch Count
Total
GIS & Data Analytics Fee - Glendale - FD
$0.00
34,791
$0.00
$0.00
Total Schedule A:   
$1,571,396.58
Total Specific Maintenance Service Fees:  
Total Network System Fees:   
Total CAD System Fees:   
Total GIS & Data Analystics Fees:   
Fees based on dispatch counts are calculated from the number of dispatches that have occurred from July 1, 2022 through June 30, 2023.
Total Dispatch Service Fees:  
City of Phoenix Fire Department
Regional Dispatch Center Partners
Computer Aided Dispatch Consortium
Equipment Maintenance & Dispatch Cost Estimates
Fiscal Year 2024/2025
EXHIBIT A
INTERGOVERNMENTAL AGREEMENT
151093
City of Glendale
City of Glendale - FD (subset)
FINAL

I. Dispatch Service Fee
$ / Dispatch
Dispatch Count
Total
$25.87 - Glendale - AMR
$25.87
129
$3,337.23
$3,337.23
II. General Maintenance Service Fee
$ / Unit
# Units
Total
$0.00
III.  Network System Fees
$ / Unit
# Units
Total
$0.00
IV. CAD System Fees
$ / Dispatch
Dispatch Count
Total
$0.00
V. GIS & Data Analytics Fees
$ / Dispatch
Dispatch Count
Total
$0.00
Total Schedule A:   
$3,337.23
Total Specific Maintenance Service Fees:  
Total Network System Fees:   
Total CAD System Fees:   
Total GIS & Data Analystics Fees:   
Fees based on dispatch counts are calculated from the number of dispatches that have occurred from July 1, 2022 through June 30, 2023.
Total Dispatch Service Fees:  
City of Phoenix Fire Department
Regional Dispatch Center Partners
Computer Aided Dispatch Consortium
Equipment Maintenance & Dispatch Cost Estimates
Fiscal Year 2024/2025
EXHIBIT A
INTERGOVERNMENTAL AGREEMENT
151093
City of Glendale
City of Glendale - AMR Ambulance (subset)
FINAL

I. Dispatch Service Fee
$ / Dispatch
Dispatch Count
Total
$0.00
II. General Maintenance Service Fee
$ / Unit
# Units
Total
$0.00
III.  Network System Fees
$ / Unit
# Units
Total
$0.00
IV. CAD System Fees
$ / Dispatch
Dispatch Count
Total
$0.00
V. GIS & Data Analytics Fees
$ / Dispatch
Dispatch Count
Total
$0.00
Total Schedule A:   
$0.00
Total Specific Maintenance Service Fees:  
Total Network System Fees:   
Total CAD System Fees:   
Total GIS & Data Analystics Fees:   
Fees based on dispatch counts are calculated from the number of dispatches that have occurred from July 1, 2022 through June 30, 2023.
Total Dispatch Service Fees:  
City of Phoenix Fire Department
Regional Dispatch Center Partners
Computer Aided Dispatch Consortium
Equipment Maintenance & Dispatch Cost Estimates
Fiscal Year 2024/2025
EXHIBIT A
INTERGOVERNMENTAL AGREEMENT
151093
City of Glendale
City of Glendale - Buckeye Valley Ambulance (subset)
FINAL

I. Dispatch Service Fee
$ / Dispatch
Dispatch Count
Total
$25.87 - Glendale - MAC
$25.87
23,664
$612,187.68
$612,187.68
II. General Maintenance Service Fee
$ / Unit
# Units
Total
Station Pack Maint. - Glendale - MAC
$9,300
4
$37,200.00
MCT Maint - Glendale - MAC
$4,100
18
$73,800.00
$111,000.00
III.  Network System Fees
$ / Unit
# Units
Total
$0.00
IV. CAD System Fees
$ / Dispatch
Dispatch Count
Total
$0.00
V. GIS & Data Analytics Fees
$ / Dispatch
Dispatch Count
Total
$0.00
Total Schedule A:   
$723,187.68
Total Specific Maintenance Service Fees:  
Total Network System Fees:   
Total CAD System Fees:   
Total GIS & Data Analystics Fees:   
Fees based on dispatch counts are calculated from the number of dispatches that have occurred from July 1, 2022 through June 30, 2023.
Total Dispatch Service Fees:  
City of Phoenix Fire Department
Regional Dispatch Center Partners
Computer Aided Dispatch Consortium
Equipment Maintenance & Dispatch Cost Estimates
Fiscal Year 2024/2025
EXHIBIT A
INTERGOVERNMENTAL AGREEMENT
151093
City of Glendale
City of Glendale - Maricopa Ambulance (subset)
FINAL

I. Dispatch Service Fee
$ / Dispatch
Dispatch Count
Total
$25.87 - Glendale - PMT
$25.87
16
$413.92
$413.92
II. General Maintenance Service Fee
$ / Unit
# Units
Total
$0.00
III.  Network System Fees
$ / Unit
# Units
Total
$0.00
IV. CAD System Fees
$ / Dispatch
Dispatch Count
Total
$0.00
V. GIS & Data Analytics Fees
$ / Dispatch
Dispatch Count
Total
$0.00
Total Schedule A:   
$413.92
Total Specific Maintenance Service Fees:  
Total Network System Fees:   
Total CAD System Fees:   
Total GIS & Data Analystics Fees:   
Fees based on dispatch counts are calculated from the number of dispatches that have occurred from July 1, 2022 through June 30, 2023.
Total Dispatch Service Fees:  
City of Phoenix Fire Department
Regional Dispatch Center Partners
Computer Aided Dispatch Consortium
Equipment Maintenance & Dispatch Cost Estimates
Fiscal Year 2024/2025
EXHIBIT A
INTERGOVERNMENTAL AGREEMENT
151093
City of Glendale
City of Glendale - PMT Ambulance (subset)
FINAL

I. Dispatch Service Fee
$ / Dispatch
Dispatch Count
Total
$25.87 - Glendale - Native Air
$25.87
2
$51.74
$51.74
II. General Maintenance Service Fee
$ / Unit
# Units
Total
$0.00
III.  Network System Fees
$ / Unit
# Units
Total
$0.00
IV. CAD System Fees
$ / Dispatch
Dispatch Count
Total
$0.00
V. GIS & Data Analytics Fees
$ / Dispatch
Dispatch Count
Total
$0.00
Total Schedule A:   
$51.74
Total Specific Maintenance Service Fees:  
Total Network System Fees:   
Total CAD System Fees:   
Total GIS & Data Analystics Fees:   
Fees based on dispatch counts are calculated from the number of dispatches that have occurred from July 1, 2022 through June 30, 2023.
Total Dispatch Service Fees:  
City of Phoenix Fire Department
Regional Dispatch Center Partners
Computer Aided Dispatch Consortium
Equipment Maintenance & Dispatch Cost Estimates
Fiscal Year 2024/2025
EXHIBIT A
INTERGOVERNMENTAL AGREEMENT
151093
City of Glendale
City of Glendale - Helicopter Transports (subset)
FINAL

I. Dispatch Service Fee
$ / Dispatch
Dispatch Count
Total
$0.00
II. General Maintenance Service Fee
$ / Unit
# Units
Total
MCT Maint - Glendale - Luke AFB
$4,100
7
$28,700.00
$28,700.00
III.  Network System Fees
$ / Unit
# Units
Total
$0.00
IV. CAD System Fees
$ / Dispatch
Dispatch Count
Total
$0.00
V. GIS & Data Analytics Fees
$ / Dispatch
Dispatch Count
Total
$0.00
Total Schedule A:   
$28,700.00
Total Specific Maintenance Service Fees:  
Total Network System Fees:   
Total CAD System Fees:   
Total GIS & Data Analystics Fees:   
Fees based on dispatch counts are calculated from the number of dispatches that have occurred from July 1, 2022 through June 30, 2023.
Total Dispatch Service Fees:  
City of Phoenix Fire Department
Regional Dispatch Center Partners
Computer Aided Dispatch Consortium
Equipment Maintenance & Dispatch Cost Estimates
Fiscal Year 2024/2025
EXHIBIT A
INTERGOVERNMENTAL AGREEMENT
151093
City of Glendale
City of Glendale - Luke Air Force Base (subset)
FINAL

Item
Unit
Cost
U/M
Annual
Cost
U/M
Description
Dispatch Service Fee - Fire
$30.38
per dispatch
Dispatch Service Fee - Intercity
$25.87
per dispatch
Dispatch Service Fee - 
Ambo/Helo
$25.87
per dispatch
Fire Station Package 
Maintenance Fee
$9,300
each
A station alerting system is used to forward dispatch calls to and within the fire station. This 
version is a "permanent" installation and not designed to be moved between locations.  This fee 
covers the cost for the USDD station package extended warranty (break and fix, replacement of 
dead parts, system upgrades) and support staff costs. This is solely for the USDD station package 
units.
Temp Fire Station Package 
Maintenance Fee
$9,300
each
This version is a "temporary" installation and is designed to be moved between locations or for 
a short term lease.  This fee covers the cost for the USDD station package extended warranty 
(break and fix, replacement of dead parts, system upgrades) and support staff costs. This is 
solely for the USDD station package units.
MCT / AVL Maintenance Fee
$4,100
each
Mobile Computer Terminal (MCT) - Panasonic Toughbooks ruggedized wireless computer.
Automatic Vehicle Locator (AVL) - reverse GPS system - sends location of vehicles back to Alarm 
Room to determine location of nearest available vehicle for an incident. This fee covers the cost 
for MCT/AVL equipment maintenance and "break/fix" replacement parts, system upgrades, and 
support staff costs. 
Airmobile Equipment 
Maintenance Fee
$4,100
each
Airmobile server is a fire station-based server that provides wireless updates to the MCT units.  
This fee covers the cost for airmobile equipment maintenance and "break/fix" replacement 
parts, system upgrades, and support staff costs. 
Fire Station Package
(Temporary Lease)
$8,500
each
A station alerting system is used to forward dispatch calls to and within the fire station. This 
version is a "temporary" installation and is designed to be moved between locations or for a 
short term lease.
WAN/LAN System Fee
$17,400
per connection
Wide Area Network (WAN) / Local Area Network (LAN) System - This is a network connection 
between the City of Phoenix facility and the CAD partner.  Most CAD partners have a single 
WAN/LAN System link between Phoenix and the partner, with the partner having their own 
internal computer network.
Annual cost: annual telecommunications cost for this link (Century Link, Cox, etc).
PCMSS Additional Licenses 
$200
each
PCMSS is a software package to access the CAD system to see: incident history, fire hydrant 
locations, unit status, etc. Cost is for maintenance upgrades and tech support.
Premise Manager is software that allows users to attach documents (floor plans, access 
information, MSDS info, etc) to a parcel location accessible on the MCT. Cost is for maintenance 
upgrades and tech support.
Per CAD-IGA, each CAD partner receives one (1) PCMSS license for each fire station, one (1) 
administrative license, and one (1) license for each battalion office. Additional licenses are 
charged at the state rate per license (for additional workstations).
MCT Lite
$480
per
connection
MCT Lite is a non-ruggedized netbook computer. This is for staff that wants access to MCT data 
but don't require a ruggedized laptop. There is no annual support fee other than the annual 
wireless connection fee.  If the unit is damaged or lost, a new unit must be purchased by the 
CAD partner.  Vendors are discontinuing this device and future availability of this service is 
unknown.
CAD Modernization Service Fee
$5.00
per dispatch
CAD Modernization Service Fee allows for the future development and implementation of an 
upgraded CAD operating system will be charged. This charge will be assessed per each dispatch 
received by the Member in the previous Fiscal Year. This fee will accrue until such time as 
needed for a CAD system replacement.
CAD System Maintenance 
Service Fee
$1.00
per dispatch
CAD System Maintenance Service Fee is for the ongoing support and maintenance specific to 
the CAD system. This charge will be assessed per each dispatch received by the Customer in the 
previous Fiscal Year.
GIS & Data Analytics Fee
$0.00
per dispatch
Item Billing Terms for CAD Partners
A fee charged per dispatch to help cover Alarm Room operating costs. The are three (3) rates:
1. Fire Dispatch: fee charge for each fire dispatch
2. Intercity Dispatch: fee charge for each Intercity ambulance dispatch (not dispatched with Fire 
unit)
3. Ambo/Helo Dispatch: fee charge for each ambulance or helicopter dispatch.  CAD partners 
that provide ambulance services within their own borders and are dispatched with a Fire unit 
are not charged this fee.
City of Phoenix Audit Department conducted a study and determined the cost to dispatch an 
ambulance is 64% the cost to dispatch a fire unit.