Agreement with Advanced Network Management Inc

City of Glendale — Regular Meeting (2025-03-25)

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01/28/2025 
C      
AGREEMENT FOR 
E-Rate Fund Year 2025 Category Two Equipment  
City of Glendale Solicitation No. RFP 25-40 
This Agreement for E-Rate Fund Year 2025 Category Two Equipment  ("Agreement") is effective and entered into 
between CITY OF GLENDALE, an Arizona municipal corporation ("City"), and Advanced Network Management 
Inc., a New Mexico corporation, authorized to do business in the State of Arizona, ("Contractor"), as of the _____ 
day of ____________, 2025. 
RECITALS 
A. 
City intends to undertake a project for the benefit of the public and with public funds that is more fully set 
forth in Exhibit A, pursuant to Solicitation No. RFP 25-40 (the "Project"); 
B. 
City desires to retain the services of Contractor to perform those specific duties and produce the specific 
work as set forth in the Project attached hereto; and 
C. 
City and Contractor desire to memorialize their agreement with this document. 
AGREEMENT 
In consideration of the Recitals, which are confirmed as true and correct and incorporated by this reference, the 
mutual promises and covenants contained in this Agreement, and other good and valuable consideration, City and 
Contractor agree as follows: 
1. 
Key Personnel; Sub-contractors. 
1.1 
Services.  Contractor will provide all services necessary to assure the Project is completed timely and 
efficiently consistent with Project requirements, including, but not limited to, working in close 
interaction and interfacing with City and its designated employees, and working closely with others, 
including other contractors or consultants, retained by City. 
1.2 
Project Team. 
a. 
Project Manager. 
(1) 
Contractor will designate an employee as Project Manager with sufficient training, 
knowledge, and experience to complete the Project and handle all aspects of the 
Project (as determined by the City in its sole discretion); such that the work 
produced by Contractor is consistent with applicable standards as detailed in this 
Agreement; 
(2) 
The City must approve the designated Project Manager; and 
(3) 
To assure the Project schedule is met, Project Manager may be required to devote 
no less than a specific amount of time as set out in Exhibit A. 
b. 
Project Team. 
(1) 
The Project Manager and all other employees assigned to the project by Contractor 
will comprise the "Project Team." 
(2) 
Project Manager will have responsibility for and will supervise all other employees 
assigned to the Project by Contractor. 
c. 
Discharge, Reassign, Replacement. 
(1) 
Contractor acknowledges the Project Team is comprised of the same persons and 
roles for each as may have been identified in the response to the Project's 
solicitation.

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(2) 
Contractor will not discharge, reassign or replace or diminish the responsibilities of 
any of the employees assigned to the Project who have been approved by City 
without City's prior written consent unless that person leaves the employment of 
Contractor, in which event the substitute must first be approved in writing by City. 
(3) 
Contractor will change any of the members of the Project Team at the City's request 
if an employee's performance does not equal or exceed the level of competence that 
the City may reasonably expect of a person performing those duties or if the acts or 
omissions of that person are detrimental to the development of the Project. 
d. 
Sub-contractors. 
(1) 
Contractor may engage specific technical contractor (each a "Sub-contractor") to 
furnish certain service functions. 
(2) 
Contractor will remain fully responsible for Sub-contractor's services. 
(3) 
Sub-contractors must be approved by the City, unless the Sub-contractor was 
previously mentioned in the response to the solicitation. 
(4) 
Contractor shall certify by letter that contracts with Sub-contractors have been 
executed incorporating requirements and standards as set forth in this Agreement. 
2. 
Schedule.  The services will be undertaken in a manner that ensures the Project is completed timely and 
efficiently in accordance with the Project. 
3. 
Contractor’s Work. 
3.1 
Standard.  Contractor must perform services in accordance with the standards of due diligence, care, 
and quality prevailing among contractors having substantial experience with the successful furnishing 
of services for projects that are equivalent in size, scope, quality, and other criteria under the Project 
and identified in this Agreement. 
3.2 
Licensing.  Contractor warrants that: 
a. 
Contractor and Sub-contractors will hold all appropriate and required licenses, registrations 
and other approvals necessary for the lawful furnishing of services ("Approvals"); and 
b. 
Neither Contractor nor any Sub-contractor has been debarred or otherwise legally excluded 
from contracting with any federal, state, or local governmental entity ("Debarment"). 
(1) 
City is under no obligation to ascertain or confirm the existence or issuance of any 
Approvals or Debarments or to examine Contractor's contracting ability. 
(2) 
Contractor must notify City immediately if any Approvals or Debarment changes 
during the Agreement's duration and the failure of the Contractor to notify City as 
required will constitute a material default under the Agreement. 
3.3 
Compliance.  Services will be furnished in compliance with applicable federal, state, county and local 
statutes, rules, regulations, ordinances, building codes, life safety codes, and other standards and 
criteria designated by City. 
Contractor must not discriminate against any employee or applicant for employment on the basis of 
race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity or 
expression, genetic characteristics, familial status, U.S. military veteran status or any 
disability.  Contractor will require any Sub-contractor to be bound to the same requirements as stated 
within this section.  Contractor, and on behalf of any subcontractors, warrants compliance with this 
section.

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3.4 
Coordination; Interaction. 
a. 
For projects that the City believes requires the coordination of various professional services, 
Contractor will work in close consultation with City to proactively interact with any other 
professionals retained by City on the Project ("Coordinating Project Professionals"). 
b. 
Subject to any limitations expressly stated in the Project Budget, Contractor will meet to 
review the Project, Schedule, Project Budget, and in-progress work with Coordinating 
Project Professionals and City as often and for durations as City reasonably considers 
necessary in order to ensure the timely work delivery and Project completion. 
c. 
For projects not involving Coordinating Project Professionals, Contractor will proactively 
interact with any other contractors when directed by City to obtain or disseminate timely 
information for the proper execution of the Project. 
3.5 
Work Product. 
a. 
Ownership.  Upon receipt of payment for services furnished, Contractor grants to City, and 
will cause its Sub-contractors to grant to the City, the exclusive ownership of and all 
copyrights, if any, to evaluations, reports, drawings, specifications, project manuals, surveys, 
estimates, reviews, minutes, all "architectural work" as defined in the United States Copyright 
Act, 17 U.S.C § 101, et seq., and other intellectual work product as may be applicable ("Work 
Product"). 
(1) 
This grant is effective whether the Work Product is on paper (e.g., a "hard copy"), 
in electronic format, or in some other form. 
(2) 
Contractor warrants, and agrees to indemnify, hold harmless and defend City for, 
from and against any claim that any Work Product infringes on third-party 
proprietary interests. 
b. 
Delivery.  Contractor will deliver to City copies of the preliminary and completed Work 
Product promptly as they are prepared. 
c. 
City Use. 
(1) 
City may reuse the Work Product at its sole discretion. 
(2) 
In the event the Work Product is used for another project without further 
consultations with Contractor, the City agrees to indemnify and hold Contractor 
harmless from any claim arising out of the Work Product. 
(3) 
In such case, City shall also remove any seal and title block from the Work Product. 
4. 
Compensation for the Project. 
4.1 
Compensation.  Contractor's compensation for the Project, including those furnished by its Sub-
contractors will not exceed $128,167.00, as specifically detailed in Exhibit B (the "Compensation"). 
4.2 
Change in Scope of Project.  The Compensation may be equitably adjusted if the originally 
contemplated scope of services as outlined in the Project is significantly modified. 
a. 
Adjustments to the Compensation require a written amendment to this Agreement and may 
require City Council approval. 
b. 
Additional services which are outside the scope of the Project contained in this Agreement 
may not be performed by the Contractor without prior written authorization from the City. 
c. 
Notwithstanding the incorporation of the Exhibits to this Agreement by reference, should 
any conflict arise between the provisions of this Agreement and the provisions found in the 
Exhibits and accompanying attachments, the provisions of this Agreement shall take priority 
and govern the conduct of the parties.

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5. 
Billings and Payment. 
5.1 
Applications. 
a. 
Contractor will submit monthly invoices (each, a "Payment Application") to City's Project 
Manager and City will remit payments based upon the Payment Application as stated below. 
b. 
The period covered by each Payment Application will be one calendar month ending on the 
last day of the month or as specified in the solicitation. 
5.2 
Payment. 
a. 
After a full and complete Payment Application is received, City will process and remit 
payment within 30 days. 
b. 
Payment may be subject to or conditioned upon City's receipt of: 
(1) 
Completed work generated by Contractor and its Sub-contractors; and 
(2) 
Unconditional waivers and releases on final payment from Sub-contractors as City 
may reasonably request to assure the Project will be free of claims arising from 
required performances under this Agreement. 
5.3 
Review and Withholding.  City's Project Manager will timely review and certify Payment Applications. 
a. 
If the Payment Application is rejected, the Project Manager will issue a written listing of the 
items not approved for payment. 
b. 
City may withhold an amount sufficient to pay expenses that City reasonably expects to incur 
in correcting the deficiency or deficiencies rejected for payment. 
6. 
Termination. 
6.1 
For Convenience.  City may terminate this Agreement for convenience, without cause, by delivering 
a written termination notice stating the Effective Termination date, which may not be less than 30 
days following the date of delivery. 
a. 
Contractor will be equitably compensated for Goods or Services furnished prior to receipt 
of the termination notice and for reasonable costs incurred. 
b. 
Contractor will also be similarly compensated for any approved effort expended and 
approved costs incurred that are directly associated with project closeout and delivery of the 
required items to the City. 
6.2 
For Cause.  City may terminate this Agreement for cause if Contractor fails to cure any breach of this 
Agreement within seven days after receipt of written notice specifying the breach. 
a. 
Contractor will not be entitled to further payment until after City has determined its damages.  
If City's damages resulting from the breach, as determined by City, are less than the equitable 
amount due but not paid Contractor for Service and Repair furnished, City will pay the 
amount due to Contractor, less City's damages, in accordance with the provision of § 5. 
b. 
If City's direct damages exceed amounts otherwise due to Contractor, Contractor must pay 
the difference to City immediately upon demand; however, Contractor will not be subject to 
consequential damages of more than $2,000,000 or the amount of this Agreement, whichever 
is greater. 
7. 
Conflict.  Contractor acknowledges this Agreement is subject to A.R.S. § 38-511, which allows for 
cancellation of this Agreement in the event any person who is significantly involved in initiating, negotiating, 
securing, drafting, or creating the Agreement on City's behalf is also an employee, agent, or consultant of any 
other party to this Agreement. 
8. 
Insurance. 
8.1 
Requirements.  Contractor must obtain and maintain the following insurance ("Required Insurance"):

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a. 
Contractor and Sub-contractors.  Contractor, and each Sub-contractor performing work or 
providing materials related to this Agreement must procure and maintain the insurance 
coverages described below (collectively referred to herein as the "Contractor's Policies"), 
until each Party's obligations under this Agreement are completed. 
b. 
General Liability. 
(1) 
Contractor must at all times relevant hereto carry a commercial general liability 
policy with a combined single limit of at least $2,000,000 per occurrence and 
$4,000,000 annual aggregate for each property damage and contractual property 
damage. 
(2) 
Sub-contactors must at all times relevant hereto carry a general commercial liability 
policy with a combined single limit of at least $2,000,000 per occurrence. 
(3) 
This commercial general liability insurance must include independent contractors' 
liability, contractual liability, broad form property coverage, XCU hazards if 
requested by the City, and a separation of insurance provision. 
(4) 
These limits may be met through a combination of primary and excess liability 
coverage. 
c. 
Auto.  A business auto policy providing a liability limit of at least $2,000,000 per accident for 
Contractor and $2,000,000 per accident for Sub-contractors and covering owned, non-
owned and hired automobiles. 
d. 
Workers' Compensation and Employer's Liability.  A workers' compensation and employer's 
liability policy providing at least the minimum benefits required by Arizona law. 
e. 
Notice of Changes.  Contractor's Policies must provide for not less than 30 days' advance 
written notice to City Representative of: 
(1) 
Cancellation or termination of Contractor or Sub-contractor's Policies; 
(2) 
Reduction of the coverage limits of any of Contractor or and Sub-contractor's 
Policies; and 
(3) 
Any other material modification of Contractor or Sub-contractor's Policies related 
to this Agreement. 
f. 
Certificates of Insurance. 
(1) 
Within 10 business days after the execution of the Agreement, Contractor must 
deliver to City Representative certificates of insurance for each of Contractor and 
Sub-contractor's Policies, which will confirm the existence or issuance of Contractor 
and Sub-contractor's Policies in accordance with the provisions of this section, and 
copies of the endorsements of Contractor and Sub-contractor's Policies in 
accordance with the provisions of this section. 
(2) 
City is and will be under no obligation either to ascertain or confirm the existence 
or issuance of Contractor and Sub-contractor's Policies, or to examine Contractor 
and Sub-contractor’s Policies, or to inform Contractor or Sub-contractor in the 
event that any coverage does not comply with the requirements of this section. 
(3) 
Contractor's failure to secure and maintain Contractor Policies and to assure Sub-
contractor policies as required will constitute a material default under the 
Agreement. 
g. 
Other Contractors or Vendors. 
(1) 
Other contractors or vendors that may be contracted with in connection with the 
Project must procure and maintain insurance coverage as is appropriate to their 
particular contract.

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(2) 
This insurance coverage must comply with the requirements set forth above for 
Contractor's Policies (e.g., the requirements pertaining to endorsements to name the 
parties as additional insured parties and certificates of insurance). 
h. 
Policies.  Except with respect to workers' compensation and employer's liability coverages, 
City must be named and properly endorsed as additional insureds on all liability policies 
required by this section. 
(1) 
The coverage extended to additional insureds must be primary and must not 
contribute with any insurance or self insurance policies or programs maintained by 
the additional insureds. 
(2) 
All insurance policies obtained pursuant to this section must be with companies 
legally authorized to do business in the State of Arizona and reasonably acceptable 
to all parties. 
8.2 
Sub-contractors. 
a. 
Contractor must also cause its Sub-contractors to obtain and maintain the Required 
Insurance. 
b. 
City may consider waiving these insurance requirements for a specific Sub-contractor if City 
is satisfied the amounts required are not commercially available to the Sub-contractor and 
the insurance the Sub-contractor does have is appropriate for the Sub-contractor's work 
under this Agreement. 
c. 
Contractor and Sub-contractors must provide to the City proof of the Required Insurance 
whenever requested. 
8.3 
Indemnification. 
a. 
To the fullest extent permitted by law, Contractor must defend, indemnify, and hold 
harmless City and its elected officials, officers, employees and agents (each, an "Indemnified 
Party," collectively, the "Indemnified Parties"), for, from, and against any and all claims, 
demands, actions, damages, judgments, settlements, personal injury (including sickness, 
disease, death, and bodily harm), property damage (including loss of use), infringement, 
governmental action and all other losses and expenses, including attorneys' fees and litigation 
expenses (each, a "Demand or Expense"; collectively, "Demands or Expenses") asserted by 
a third-party (i.e. a person or entity other than City or Contractor) and that arises out of or 
results from the breach of this Agreement by the Contractor or the Contractor’s negligent 
actions, errors or omissions (including any Sub-contractor or other person or firm employed 
by Contractor), whether sustained before or after completion of the Project. 
b. 
This indemnity and hold harmless provision applies even if a Demand or Expense is in part 
due to the Indemnified Party's negligence or breach of a responsibility under this Agreement, 
but in that event, Contractor shall be liable only to the extent the Demand or Expense results 
from the negligence or breach of a responsibility of Contractor or of any person or entity 
for whom Contractor is responsible. 
c. 
Contractor is not required to indemnify any Indemnified Parties for, from, or against any 
Demand or Expense resulting from the Indemnified Party's sole negligence or other fault 
solely attributable to the Indemnified Party. 
9. 
E-verify, Records and Audits. To the extent applicable under A.R.S. § 41-4401, the Contractor warrants 
their compliance and that of its subcontractors with all federal immigration laws and regulations that relate to 
their employees and compliance with the E-verify requirements under A.R.S. § 23-214(A). The Contractor or 
subcontractor’s breach of this warranty shall be deemed a material breach of the Agreement and may result 
in the termination of the Agreement by the City under the terms of this Agreement. The City retains the legal 
right to randomly inspect the papers and records of the other party to ensure that the other party is complying 
with the above-mentioned warranty. The Contractor and subcontractor warrant to keep their respective

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papers and records open for random inspection during normal business hours by the other party. The parties 
shall cooperate with the City’s random inspections, including granting the inspecting party entry rights onto 
their respective properties to perform the random inspections and waiving their respective rights to keep such 
papers and records confidential. 
10.  
No Boycott of Israel.  To the extent A.R.S § 35-393 through § 35-393.03 are applicable, the parties hereby 
certify that they are not currently engaged in, and agree for the duration of the Agreement to not engage in, a 
boycott of goods or services from Israel, as that term is defined in A.R.S § 35-393. 
11. 
Uyghur Forced Labor Prevention Act (UFLPA). Contractor certifies that it does not currently, and during 
the term of this Agreement, will not use: 
a.  
the forced labor of ethnic Uyghurs in the People’s Republic of China;  
b. 
any goods or services produced by the forced labor of ethnic Uyghurs in the People’s 
Republic of China; and  
c. 
any contractors, subcontractors or suppliers that use the forced labor or any goods or 
services produced by the forced labor of ethnic Uyghurs in the People’s Republic of China. 
12. 
Attestation of PCI Compliance.  When applicable, the Contractor will provide the City annually with a 
Payment Card Industry Data Security Standard (PCI DSS) attestation of compliance certificate signed by an 
officer of Contractor with oversight responsibility. 
13. 
Notices. 
13.1 
A notice, request or other communication that is required or permitted under this Agreement (each 
a "Notice") will be effective only if: 
a. 
The Notice is in writing; and 
b. 
Delivered in person or by overnight courier service (delivery charges prepaid), certified or 
registered mail (return receipt requested); and 
c. 
Notice will be deemed to have been delivered to the person to whom it is addressed as of 
the date of receipt, if: 
(1) 
Received on a business day, or before 5:00 p.m., at the address for Notices identified 
for the Party in this Agreement by U.S. Mail, hand delivery, or overnight courier 
service on or before 5:00 p.m.; or 
(2) 
As of the next business day after receipt, if received after 5:00 p.m. 
d. 
The burden of proof of the place and time of delivery is upon the Party giving the Notice; 
and 
e. 
Digitalized signatures and copies of signatures will have the same effect as original signatures. 
13.2 
Representatives. 
a. 
Contractor.  Contractor's representative (the "Contractor's Representative") authorized to 
act on Contractor's behalf with respect to the Project, and his or her address for Notice 
delivery is: 
Advanced Network Management Inc. 
c/o  Quaid Jordan 
4001 Jefferson Plaza NE 
Alburquerque, NM 87109 
quaid.jordan@anm.com 
 
 
b. 
City.  City's representative ("City's Representative") authorized to act on City's behalf, and 
his or her address for Notice delivery is:

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City of Glendale 
c/o  Anne Shadle 
5970 W Brown Street 
Glendale, Arizona 85302 
(623) 930-2864 
 
With required copy to: 
 
City Manager 
 
 
 
City Attorney 
City of Glendale  
 
 
City of Glendale 
5850 West Glendale Avenue 
 
5850 West Glendale Avenue 
Glendale, Arizona 85301  
             Glendale, Arizona 85301 
c. 
Concurrent Notices. 
(1) 
All notices to City's representative must be given concurrently to City Manager and 
City Attorney. 
(2) 
A notice will not be deemed to have been received by City's representative until the 
time that it has also been received by City Manager and City Attorney. 
(3) 
City may appoint one or more designees for the purpose of receiving notice by 
delivery of a written notice to Contractor identifying the designee(s) and their 
respective addresses for notices. 
d. 
Changes.  Contractor or City may change its representative or information on Notice, by 
giving Notice of the change in accordance with this section at least ten days prior to the 
change. 
14. 
Financing Assignment.  City may assign this Agreement to any City-affiliated entity, including a non-profit 
corporation or other entity whose primary purpose is to own or manage the Project. 
15. 
Entire Agreement; Survival; Counterparts; Signatures. 
15.1 
Integration.  This Agreement contains, except as stated below, the entire agreement between City 
and Contractor and supersedes all prior conversations and negotiations between the parties regarding 
the Project or this Agreement. 
a. 
Neither Party has made any representations, warranties or agreements as to any matters 
concerning the Agreement's subject matter. 
b. 
Representations, statements, conditions, or warranties not contained in this Agreement will 
not be binding on the parties. 
c. 
The solicitation, any addendums and the response submitted by the Contractor are 
incorporated into this Agreement as if attached hereto.  Any Contractor response modifies 
the original solicitation as stated.  Inconsistencies between the solicitation, any addendums 
and the response or any excerpts attached as Exhibit A and this Agreement will be resolved 
by the terms and conditions stated in this Agreement. 
15.2 
Interpretation. 
a. 
The parties fairly negotiated the Agreement's provisions to the extent they believed necessary 
and with the legal representation they deemed appropriate. 
b. 
The parties are of equal bargaining position and this Agreement must be construed equally 
between the parties without consideration of which of the parties may have drafted this 
Agreement.

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c. 
The Agreement will be interpreted in accordance with the laws of the State of Arizona. 
15.3 
Survival.  Except as specifically provided otherwise in this Agreement, each warranty, representation, 
indemnification and hold harmless provision, insurance requirement, and every other right, remedy 
and responsibility of a Party, will survive completion of the Project, or the earlier termination of this 
Agreement. 
15.4 
Amendment.  No amendment to this Agreement will be binding unless in writing and executed by 
the parties.  Any amendment may be subject to City Council approval.  Electronic signature blocks 
do not constitute execution. 
15.5 
Remedies.  All rights and remedies provided in this Agreement are cumulative and the exercise of 
any one or more right or remedy will not affect any other rights or remedies under this Agreement 
or applicable law. 
15.6 
Severability.  If any provision of this Agreement is voided or found unenforceable, that determination 
will not affect the validity of the other provisions, and the voided or unenforceable provision will be 
deemed reformed to conform to applicable law. 
15.7 
Counterparts.  This Agreement may be executed in counterparts, and all counterparts will together 
comprise one instrument. 
16. 
Term.   
 
16.1  
Extensions. The term of this Agreement commences upon the effective date and continues for a one 
(1)-year initial period.  The City may, at its option and with the approval of the Contractor, extend 
the term of this Agreement an additional four (4) years, on an annual basis.  Contractor will be notified 
in writing by the City of its intent to extend the Agreement period at least thirty (30) calendar days 
prior to the expiration of the original or any extension period.  Price adjustments will only be reviewed 
prior to the extension period and any such price adjustment will be a determining factor for any 
renewal.  There are no automatic extensions or renewals of this Agreement. 
 
16.2 
Extension for Procurement Process. Upon the expiration of the Term of this Agreement, including 
 
the initial term and any renewals, at the City’s sole discretion, this Agreement may be extended on a 
 
month-to-month basis for a maximum of six (6) months to allow for the City to complete its 
 
procurement process to select a vendor to provide the services/materials similar to those provided 
 
under this Agreement.  The City will notify the Contractor in writing of its intent to extend the 
 
Agreement at least thirty (30) calendar days prior to the expiration of the Term.  Any extension 
 
provided under this subsection will continue under the same terms and conditions as in effect 
 
immediately prior to the expiration of the then-current term.  
17. 
Dispute Resolution.  Any controversy or claim arising out of or relating to this contract, or the breach 
thereof, shall be settled by arbitration administered according to the American Arbitration Association’s 
Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator may be entered in any 
court having jurisdiction thereof. 
18. 
Cooperative Use of Contract.  This agreement may be extended for use by other governmental agencies 
and political subdivisions of the State.  Any such usage by other entities must be in accord with the ordinances, 
charter, rules and regulations of the respective entity and the approval of the Contractor and City.  For a list 
of SAVE members, click on the following link: http://www.mesaaz.gov/business/purchasing/save 
19. 
Exhibits.  The following exhibits, with reference to the term in which they are first referenced, are 
incorporated by this reference. 
Exhibit A 
Project 
Exhibit B 
Compensation 
 
(Signatures appear on the following page.)

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The parties enter into this Agreement as of the Effective Date shown above. 
City of Glendale, 
an Arizona municipal corporation 
_____________________________________ 
By:  Kevin Phelps 
Its:  City Manager 
ATTEST: 
Julie K. Bower 
City Clerk 
(SEAL) 
APPROVED AS TO FORM: 
Michael D. Bailey 
City Attorney 
Advanced Network Management, Inc., 
a New Mexico corporation 
_________________________________________ 
By:  Kurt Huegin 
Its:  VP of Sales & Marketing

EXHIBIT A 
E-Rate Fund Year 2025 Category Two Equipment
PROJECT 
Contractor shall supply the hardware, licenses, and support as needed for a three-year period.

City of Glendale 
Solicitation Number: RFP 25-40 / 42500057 
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
3     
rev. 5.8.2024 
 
1. 
INTRODUCTION 
The city of Glendale (“City”) Library Department is requesting proposals from 
qualified vendors to provide network hardware in accordance with the provisions, 
specifications, and instructions set forth in this Request for Proposal (RFP). This 
contract will be awarded if the city obtains funding from e-rate. 
 
2. 
TYPE OF CONTRACT 
The City is soliciting proposals from Responders for Category Two Equipment 
supporting a contract for Network Equipment which is E-Rate eligible. The contract 
to be awarded pursuant to this RFP will be a firm fixed price single-award contract 
(“Contract”). The firm fixed price for the work (all line items) is to be set forth in 
Pricing Workbook. The firm fixed price is to include all direct and indirect costs, 
including equipment, product support, supplies, general and administrative 
expenses, overhead, materials, shipping, and profit.  
 
3. 
REQUIREMENTS  
3.1 
Contractor shall supply the parts and licenses listed below (or equivalent). 
All parts must be new and have a warranty that matches or exceeds that of 
the manufacturer. 
SKU 
Description 
QTY 
C9200CX-8P-2X2G-E 
8 port POE, 10GB uplink switch 
2 
CON-SNT-C9200C88 
Support License  
2 
C9200L-24P-4X-E 
24 port POE, 10GB uplink switch 
1 
C9200L-DNA-E-24-3Y 
Software License  
1 
CON-SNT-C920024X 
Support License  
1 
C9200L-48P-4X-E 
48 port POE, 10GB uplink switch 
11 
C9200L-DNA-E-48-3Y 
Software License  
11 
CON-SNT-C9200L4X 
Support License  
11 
C9300L-24P-4X-A 
24 port POE, 10GB uplink switch 
2 
C9300L-DNA-A-24-3Y 
Software License  
2 
CON-SNT-C93004G4 
Support License  
2 
C9300L-48P-4X-A 
48 port POE, 10GB uplink switch 
2 
C9300L-DNA-A-48-3Y 
Software License 
2 
CON-SNT-CA00LXL8 
Support License  
2 
C9500-NM-8X 
8 - 10GB port network module  
2 
CW9176I-CFG 
Meraki Access Point 
17 
LIC-ENT-3YR 
Support License  
17 
PA-460 
Next Generation Firewalls with layer 7 
inspection 
2 
PAN-SVC-STND-460 – 
1YR 
Next Generation Firewall 1 Year 
Standard Service License 
2 
PWR-C1-715WAC= 
715W secondary Power supply for 
C9300 Switch 
3

City of Glendale 
Solicitation Number: RFP 25-40 / 42500057 
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
4     
rev. 5.8.2024 
 
SKU 
Description 
QTY 
 
SMT1500RM2UCNC 
APC by Schneider Electric 1500VA 2U 
120V Smart-UPS with Network Card -- 
Black 
4 
 
3.2 
Requirements for Network Equipment    
This section defines specifications for wireless equipment for the city of 
Glendale.  
1.  All equipment costs must be new and included and identified separately.  
2.  Manufacturer must warrant all parts and equipment.  
3.  Vendor must be a certified reseller of parts and equipment.  
4.  Vendor must certify that their equipment is not manufactured by, nor 
contains any components from, the list of vendors in “The Secure 
Networks Act”.  
5.  Proposer may attach additional pertinent information they deem 
important to the selection and overall success of the project.   
6.  Prices to remain firm through evaluation, approval, execution, and 
duration of the proposed contract. In the event of a price decrease for 
service or from the manufacturer, said decrease shall be passed on to 
the city of Glendale and documented with new price sheet sent to the 
Procurement Officer. 
 
3.2.1 Equivalency Requirements 
1. If Offeror is proposing equipment other than that listed in 3.1, 
above, the equipment offered must be equivalent to that listed in 
3.1. 
2. For each equivalent piece of equipment, license, or software item, 
Offeror must include with their RFP response a listing of the 
functionalities of the item from Section 3.1 and an explanation of 
how the equivalent item offers the same or different but equivalent 
functionalities. 
3. For each equivalent piece of equipment, license, or software item, 
Offeror must also include a description of the compatibility and 
interoperability of the item with other hardware. Since Glendale 
Public Library is primarily running Cisco equipment, Offeror must 
indicate any compatibility or interoperability concerns with Cisco 
equipment, including equipment management concerns. 
 
3.3 
E-rate Requirements 
1. It is the intention of the Glendale Public Library to seek E-rate 
discounts on some or all the services included in this RFP. Therefore, 
all Offerors responding to this RFP must participate in the E-rate 
program and must comply with applicable Federal Communications 
Commission (FCC) rules. Offerors must be familiar and compliant 
with all applicable federal E-Rate program requirements, including 
but not limited to: timely filing of all required service provider forms,

City of Glendale 
Solicitation Number: RFP 25-40 / 42500057 
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
5     
rev. 5.8.2024 
 
including Form 498, Form 499-A (annual and quarterly filings to the 
extent they are applicable); Form 473 (Annual Service Provider 
Certification); Form 474 (Service Provider Invoice Form), which 
invoices SLD for the E-Rate discount amount; and Offeror must agree 
to the provision of discounted bills (net of the E-Rate discounts) 
unless otherwise specified. 
2. Offeror must agree that the parties’ contract and any subcontracts, 
amendments, extensions, or other modifications of the contract shall 
be executed in compliance with all E-rate program requirements 
(including, but not limited to, those cited herein).  Should the Offeror 
use subcontractors, the Offeror is responsible for its subcontractors’ 
compliance with all statutory and regulatory requirements associated 
with the E-rate program and applicable federal, state, and local laws.  
In addition, the Offeror must designate a single point of contact within 
the Offeror’s organization to assist in the timely compliance with all 
E-rate program requirements. 
3. The Service Provider must, in compliance with E-rate program rules, 
retain all documentation associated with their bid and service 
provided pursuant to this contract for a minimum period of 10 years 
after the last date to receive service (or whatever retention period is 
required by the rules at that time).  Any and all documents that 
demonstrate compliance with statutory or regulatory requirements 
associated with the E-rate program must be retained as well.  Service 
Provider shall, upon request from either a representative of an 
authorized state agency, the Federal Communications Commission, 
the Administrator, their subcontractors, or SWWC, produce those 
records. 
4. Pursuant to federal regulations, Service Providers shall not charge 
entities participating in the E-rate program a price above the lowest 
corresponding price for supported services, unless the FCC (with 
respect to interstate services) or the state commission (with respect 
to intrastate services) finds that the lowest corresponding price is not 
compensatory. 
5. It is the responsibility of the Offeror to identify those services that are 
E-rate eligible (or partially E-rate Eligible) and those that are E-rate 
ineligible in their response. Eligible and ineligible services (and 
related equipment) must also be explicitly identified in the RFP 
response.  The Pricing Workbook included in this RFP contains a 
mechanism for separating eligible and ineligible costs.  If a provider 
is unsure about eligibility, the provider should seek a response from 
the Schools and Libraries Division of USAC regarding the eligibility of 
the component of the service; if the provider is still unable to 
determine the eligibility, the service provider must call this to our 
attention in the RFP response and allow us to jointly research the 
issue, if necessary.  If any services are incorrectly identified as eligible 
in the bid response, the service provider must honor the discounted 
price listed in the Pricing Workbook for the item(s) which were

City of Glendale 
Solicitation Number: RFP 25-40 / 42500057 
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
6     
rev. 5.8.2024 
 
incorrectly identified as eligible.  We will not pay prices above those 
listed in the Pricing Workbook. 
6. Any 
Offeror 
submitting 
a 
response 
must 
have 
a 
Federal 
Communications Commission Registration Number (FCCRN) and 
should be in good standing with the Federal Communications 
Commission (i.e. not in “Red Light” status).  The FCCRN should be 
included in the bid proposal and certification of the vendor’s current 
“Red Light” status should be included in the RFPresponse.  Providers 
may obtain a FCCRN and document their “Red Light” status via the 
Federal Communications Commission Website: http://www.fcc.gov. 
7. Providers must also have an up-to-date Service Provider Identification 
Number (SPIN) and must maintain eligibility to provide services 
under the E-rate program.  The provision and use of multiple SPINs 
is discouraged.  Providers that have multiple SPINs should select a 
single corporate entity with a single SPIN as the prime contractor 
submitting the proposal to this RFP.  The provider should agree that 
all E-rate eligible service billing resulting from a contract awarded 
pursuant to this RFP will be provided under this single SPIN.  The 
provider’s SPIN should be included where requested in the bid 
response.  
 
3.4 
The successful Offeror will be chosen based upon the requirements in 
Section 4, below. The City reserves the right to reject any or all bids. 
 
4. 
HOW WE CHOOSE 
4.1 
SCORING RESPONSES  
The evaluation criteria are weighted in accordance with the Submission 
Requirements.  Your response will be rated as follows: 
o 
20% Method of Approach  
o 
15% Experience and Past Performance 
o 
15% Quality of Proposal  
o 
10% References 
o 
30% Cost for E-rate Eligible Goods 
o 
10% Cost for E-rate Ineligible Goods 
 
4.2 
EVALUATION PANEL: Submittals will be evaluated by a panel based on the 
stated criteria and are responsible for selecting the proposal that is most 
advantageous to the City, using the above-listed criteria. 
 
4.3 
PANEL CONTACT: Offerors shall have no exclusive meetings, conversations, 
or communications with an individual evaluation panel member on any 
aspect of the RFP at any point during the RFP process. 
 
4.4 
INTERVIEWS:  City may ask some or all Offerors to participate in an interview 
at any point during the evaluation process but is not required to do so. 
Information gathered in an interview will be used by the panel to make a

City of Glendale 
Solicitation Number: RFP 25-40 / 42500057 
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
7     
rev. 5.8.2024 
 
selection.  Offeror is responsible for any costs incurred to participate in an 
interview. 
 
4.5 
ADDITIONAL INVESTIGATIONS: City may conduct additional 
investigations needed to determine the competence or financial stability of 
any Offeror. 
 
4.6 
BEST AND FINAL OFFERS: City may request best and final offers and will 
determine the scope and subject of any best and final request.   
 
4.7 
PROPOSAL EVALUATION: City reserves the right to secure additional 
information from the Offeror in various forms and to award based on 
submitted information. 
 
5. 
NOTICE OF INTENT TO AWARD AND PROTEST PERIOD 
Information about the recommended award for this solicitation will be posted here 
and will be available immediately after the City has completed its evaluation 
process.  Questions regarding the notice of intent to award must be directed to the 
listed Procurement Officer immediately.  Any protest must be submitted to the 
Procurement Administrator no later than seven (7) calendar days from the date of 
posting on the Internet.  Information and instructions on how to file a protest can 
be found here.          
 
6. 
WITHDRAWAL OF PROPOSAL 
 
Offeror may withdraw a submitted proposal at any time prior to the specified 
solicitation due date and time through the City’s online bidding system.  
Withdrawals must be made by the Offeror or designated representative listed on the 
proposal.  Telephonic or oral withdrawals cannot be accepted. 
 
7. 
OFFER ERRORS OMISSIONS AND CORRECTIONS 
 
City will not be responsible for any offeror errors or omissions. Any corrections shall 
be submitted through the City’s online bidding system prior to due date and time 
of the RFP. No corrections will be permitted after the offers have been opened. 
 
8. 
COMPETITIVE NEGOTIATIONS 
 
City may negotiate with multiple Offerors at the same time.  Negotiations may result 
in changing the conditions, terms, or price of the proposed contract for the benefit 
of the City unless prohibited herein.  All Offerors shall be treated fairly and equally 
while conducting negotiations and the City is prohibited from disclosing any 
information submitted by competing Offerors. Entering into negotiations does not 
constitute a contract award or confer any rights to Offerors.  The City may formally 
terminate negotiations and enter into concurrent or exclusive negotiations with the 
next most qualified Offeror/s if it is in the City’s best interest to do so. 
 
9. 
NO CONTACT, NO INFLUENCE DURING THE RFP PROCESS  
City is conducting a competitive RFP process for the contract, free from improper 
influence or lobbying.   There shall be no contact concerning this RFP from Offerors

City of Glendale 
Solicitation Number: RFP 25-40 / 42500057 
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
8     
rev. 5.8.2024 
 
submitting a Proposal with any member of the City Council, RFP Evaluation 
Committee Members, or anyone connected with the process for or on behalf of the 
City.  Contact includes direct or indirect contact by the Offeror, its employees, 
attorneys, lobbyists, surrogates, etc. in an attempt to influence the RFP process. 
 
From the time the RFP is issued until the expiration of the protest period or the 
resolution of any protest, whichever is later (the “Silent”), Offerors, directly or 
indirectly through others, are restricted from attempting to influence in any manner 
the decision making process through, including but not limited to, the use of paid 
media; contacting or lobbying the City Council or City Manager or any other City 
employee (other than Material Management employees); the use of any media for 
the purpose of influencing the outcome; or in any other way that could be construed 
to influence any part of the decision-making process about this RFP.  This provision 
shall not prohibit an Offeror from petitioning an elected official or engaging in any 
other protected first amendment activity after the protest period has run or any 
protest has been resolved, whichever is later. 
 
Violation of this provision will cause the proposal or offer of the Offeror to be found 
in violation and to be rejected. 
 
10. 
PROPRIETARY INFORMATION 
 
Offeror shall clearly mark any proprietary information contained in its bid with the 
words “Proprietary Information.” Offeror shall not mark any Solicitation Form as 
proprietary. Pricing data shall not be considered proprietary. Marking all, or nearly 
all, of a bid as proprietary may result in rejection of the bid.  
 
Offerors acknowledge that the City is required by law to make certain records 
available for public inspection. In the event that the City receives a request for 
disclosure of Proprietary Information by any person, court, agency or administrative 
body, or otherwise has a reasonable belief that it is obligated to disclose the 
Proprietary Information to any such person or authority, the City will provide Offeror 
with prompt written notice so that Offeror may seek a protective order or other 
appropriate remedy. The Offeror, by submission of materials marked Proprietary 
Information, acknowledges and agrees that the City will have no obligation to 
advocate for non-disclosure in any forum or any liability to the Offeror in the event 
that the City must legally disclose the Proprietary Information. 
 
11. 
SUBMISSION CHECKLIST 
This section provides an overview of the submission instructions including a 
checklist to aid in the submission of complete proposals.  Offerors shall complete 
the fillable “RESPONSE WORKBOOK” attachment and submit as their proposal. 
 
Vendors are strongly advised to read this section in its entirety and complete the 
checklist to avoid disqualification.  Please note that the City will NOT be able to 
consider proposals that are submitted late or that do not follow these guidelines.

City of Glendale 
Solicitation Number: RFP 25-40 / 42500057 
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
9     
rev. 5.8.2024 
 
The Offeror shall bear all costs associated with submitting the proposal, including 
proposal preparation, site visitation or any travel connected with submission of 
the proposal. The City shall have no liability whatsoever for such costs. 
 
Checklist for Submitting Proposal 
Complete 
(✓) 
Submission Requirements 
OFFER SHEET (Response Workbook) 
Offeror Name 
Offeror Address                                   
 
1. METHOD OF APPROACH 
(5 questions) 
 
2. EXPERIENCE AND PAST PERFORMANCE 
(3 questions) 
 
3. QUALITY OF PROPOSAL 
(1 question) 
 
4. REFERENCES 
(3 required) 
 
5. COST (Must be submitted in a separate electronic file) 
 
ADDENDUM RESPONSES (if applicable)  
 
Return of Offer 
• 
Electronic copies of all "SUBMISSION REQUIREMENTS” listed 
above. Pricing Workbook must be submitted separately from 
the rest of the proposal.  
 
 
12. 
SUBMISSION REQUIREMENTS 
For this proposal, you must provide a completed OFFER SHEET in addition to 
answering the questions identified in the REQUIRED RESPONSES. (see Response 
Workbook) 
 
Responses must be numbered to correspond to the question numbers to aid in 
the evaluation process; failure to do so may result in disqualification.   
 
Should your offer contain any PROPRIETARY INFORMATION you must clearly mark 
that information with the words “Proprietary Information.” Only information 
contained in your response questions may be marked as such, information on the 
OFFER SHEET or PRICING SHEET (if applicable) are not considered proprietary. 
 
Offerors acknowledge that the City is required by law to make certain records 
available for public inspection.  By submitting any materials marked as Proprietary 
Information, Offeror acknowledges and agrees that the City will have no obligation 
to advocate for non-disclosure in any forum or any liability to the Offeror if the City 
must legally disclose the Proprietary Information.

City of Glendale 
Solicitation Number: RFP 25-40 / 42500057 
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
10     
rev. 5.8.2024 
 
Helpful Hints: 
• 
Answer each question completely, your answers will be the only basis on 
which your proposal is scored. 
• 
Do not unnecessarily elaborate, keep your response complete and effective. 
• 
Do not provide general answers or reference to sales literature. 
• 
Only when applicable attach and reference supporting documents.

City of Glendale 
Solicitation Number: RFP 25-40 / 42500057 
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
11     
rev. 5.8.2024 
 
EXHIBIT 1: SPECIAL NOTICES   
By signing on the Offer/Bid page, solicitation Addendum(a), or cover letter accompanying 
the submittal documents, Offerors are certifying that they understand the following notices 
and agree to comply with all required terms and conditions. 
1. 
RETURN OF OFFER  
The Offeror shall submit required proposal responses electronically in Vendor 
Self Service (VSS). 
Offeror is required to register in VSS prior to submitting a proposal if they have 
not already registered.  
https://glendaleazvendors.munisselfservice.com/Vendors/default.aspx 
Guide to Register as a new vendor: 
https://www.glendaleaz.com/your_government/city_finances/procurement/vendo
r_self_service___v_s_s_  (This is a PDF document “Vendor Registration 
Instructions” at the bottom of page.) 
a. 
The Offeror shall complete all sections of the solicitation in the format 
given and the spaces provided.  Proposals that do not conform to the above 
format may be rejected.  
b. 
The Offeror shall bear all costs associated with submitting the proposal, 
including proposal preparation, site visitation or any travel connected with 
submission of the proposal. The City shall have no liability whatsoever for 
such costs. 
2. 
PRE-OFFER CONFERENCE  
A Pre-Offer meeting will be held on the time and at the location shown on page 1 
of this document. Attendance is not required. Copies of the Request for Proposal 
(RFP) will NOT be available. 
 
The purpose of the conference will be to clarify the contents of the solicitation to 
prevent any misunderstanding of the City of Glendale’s position. Any doubt as to 
the requirements of the solicitation or any apparent omission or discrepancy should 
be presented to the City at the conference. The City will determine the appropriate 
action necessary, if any, and issue a written amendment to the solicitation if 
required. Oral statements or instructions will not constitute an amendment to the 
solicitation. 
 
3. 
NO CONTACT, NO INFLUENCE DURING THE RFP PROCESS 
The City is conducting a competitive RFP process for the contract, free from 
improper influence or lobbying.   There shall be no contact concerning this RFP 
from Offerors submitting a Proposal with any member of the City Council, RFP 
Evaluation Committee Members, or anyone connected with the process for or on 
behalf of the City.  Contact includes direct or indirect contact by the Offeror, its 
employees, attorneys, lobbyists, surrogates, etc. in an attempt to influence the RFP 
process. 
From the time the RFP is issued until the expiration of the protest period or the 
resolution of any protest, whichever is later (the “Silent Period”), Offerors, directly

City of Glendale 
Solicitation Number: RFP 25-40 / 42500057 
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
12     
rev. 5.8.2024 
 
or indirectly through others, are restricted from attempting to influence in any 
manner the decision making process through, including but not limited to, the use 
of paid media; contacting or lobbying the City Council or City Manager or any other 
City employee (other than Procurement employees); the use of any media for the 
purpose of influencing the outcome; or in any other way that could be construed to 
influence any part of the decision-making process about this RFP.  This provision 
shall not prohibit an Offeror from petitioning an elected official or engaging in any 
other protected first amendment activity after the protest period has run or any 
protest has been resolved, whichever is later. 
 
Violation of this provision will cause the proposal or offer of the Offeror to be found 
in violation and to be rejected. 
 
4. 
CONFLICT OF INTEREST    
Contractor shall disclose the following:  1) the name(s) and position(s) of each 
Contractor’s employee or subcontractor that participated in the preparation of the 
submittal or who will be involved, directly or indirectly, with performing the 
contract, if awarded; 2) the name(s) of any City of Glendale employee who is a 
relative of persons identified pursuant to No. 1;  3) the name(s) and position(s) of 
Contractor’s  personnel that have a financial or proprietary interest in the contract; 
4) the name(s) of any City of Glendale employee who is a relative of persons 
identified pursuant to No. 3.   
 
Providing such disclosure will not necessarily disqualify a Contractor.  Failure to 
disclose the requested information or any potential conflict of interest pursuant to 
A.R.S. § 38-511 et seq. may result in rejection of the proposal or bid or any contract 
being void or terminated. 
 
For purposes of this provision, the following definitions apply: 
i. 
“Employee” means all persons who are employed on a full-time, part-time or 
contract basis by the City of Glendale. 
ii. 
“Relative” means the spouse, child, child’s child, parent, grandparent, 
brother or sister of the whole or half blood and their spouses and the parent, 
brother, sister or child of a spouse. 
 
5. 
INQUIRIES  
Any question related to the Request for Proposal shall be directed to the 
Procurement Officer whose name appears above. An Offeror shall not contact or ask 
questions of the department for whom the requirement is being procured. Offerors 
are required to submit any questions in a written format via electronic mail or 
facsimile, no later than THE DATE LISTED ON PAGE 1 OF THIS RFP. Any 
correspondence related to a solicitation MUST refer to the appropriate Request for 
Proposal number, page and paragraph number. Oral interpretations or 
clarifications will be without legal effect. Only questions answered by a formal 
written amendment to the Request for Proposal will be binding.

City of Glendale 
Solicitation Number: RFP 25-40 / 42500057 
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
13     
rev. 5.8.2024 
 
6. 
SPECIAL TERMS AND CONDITIONS  
 
Additional terms and conditions specific to the provision of the services referenced 
will be negotiated with the successful bidder for inclusion in the contract. 
 
7. 
PUBLIC RECORD REQUIREMENTS  
 
Offeror acknowledges that the City is a public agency and must comply with all 
Public Records laws and proposals submitted become the property of the City and 
are subject to public disclosure requirements in accordance with Arizona Public 
Records Law.  Any portion of the proposal that the offeror deems confidential or 
proprietary must be clearly labeled as such.  Labeling material does not 
automatically preclude the material from public disclosure, as the City is required 
to make an appropriate determination as to the confidentiality of the material in 
accordance with Arizona Public Records Law.  It is the offeror’s sole responsibility 
and cost to take action, including legal actions, to protect such material.  Price is 
not confidential and will not be withheld. 
 
8. 
PERMITS AND LICENSES  
It is the offeror’s sole responsibility to determine and secure any and all licenses 
and permits the contractor needs to operate the facility, from any regulatory body 
having jurisdiction related to the services being provided.  Such costs are the 
exclusive responsibility of the operator, operator must also ensure appropriate 
licensing of any sub-contractors, operator shall notify the City in writing within two 
(2) working days of any suspension, revocation or renewal. 
 
9. 
NO COLLUSION OR ANTI-COMPETITIVE PRACTICES   
The submission of the offer did not involve collusion, and without any agreement, 
understanding or planned common course of action with, any other vendor of 
materials, supplies, equipment or services described in the invitation to bid, 
designed to limit independent bidding or competition or other anti-competitive 
practices. 
 
10. 
NON-DISCRIMINATION  
Contractor agrees not to discriminate against any employee or applicant for 
employment on the basis of race, color, religion, sex, national origin, age, marital 
status, sexual orientation, gender identity or expression, genetic characteristics, 
familial status, U.S. military veteran status or any disability. Contractor will require 
any Sub-contractor to by bound to the same requirements as stated within this 
section. Contractor, and on behalf of any subcontractors, warrants compliance with 
this section. 
 
11. 
NO CONSIDERATIONS  
 
The Contractor has not given, offered to give, nor intends to give at any time 
hereafter, any economic opportunity, future employment, gift, loan, gratuity, special 
discount, trip, favor, meal or service to a public servant in connection with the 
submitted offer.

City of Glendale 
Solicitation Number: RFP 25-40 / 42500057 
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
14     
rev. 5.8.2024 
 
12. 
AUTHORIZED AGENT  
 
The individual signing the submittal is an authorized agent and has the authority to 
bind the Offeror to the proposal and subsequent contract if awarded. 
 
13. 
KEY PERSONNEL   
If awarded, Offeror shall assign a specific individual as the key point of contact for 
the management of the contract, subject to specific notification requirements to be 
included in the final contract.  
 
14. 
SITE INSPECTION   
It is the responsibility of the Offeror to become familiar with any conditions which 
may affect the performance and cost of providing the service and this submission 
will serve as evidence that the Offeror did, in fact, make a site inspection and is 
aware of all conditions.

City of Glendale 
Solicitation Number: RFP 25-40 / 42500057 
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
15     
rev. 5.8.2024 
 
EXHIBIT 2: SPECIAL TERMS AND CONDITIONS 
By signing on the Offer/Bid page, solicitation Addendum(a), or cover letter accompanying 
the submittal documents, Offerors are certifying that they understand the following notices 
and agree to comply with all required terms and conditions. The following terms are found 
on the City’s Website and are applicable to Request for Proposal:  Standard Terms and 
Conditions  
 
1. 
TYPE OF AWARDS  
The City reserves the right to make multiple awards or to award by individual line 
items, by group of line items, or to make an aggregate award, whichever is deemed 
most advantageous to the City. If the City determines that an aggregate award to 
one offeror is not in the City's best interest, "all or none" offers shall be rejected. 
 
2. 
ALTERNATE OFFERS  
 
Offers submitted as alternates, or on the basis of exceptions to specific conditions 
of purchase and/or required specifications, must be submitted as an attachment 
referencing the specific paragraph number(s) and adequately defining the alternate 
or exception submitted. Detailed product brochures and/or technical literature, 
suitable for evaluation, must be submitted with the offer. If no exceptions are taken, 
City will expect and require complete compliance with the specifications and all 
Conditions of Purchase. 
 
3. 
EFFECTIVE PERIOD OF OFFER Offers shall be valid for a minimum of 120 days 
following the deadline for submitting offers. If an award is not made during that 
period, all offers shall be automatically extended for another 120 days. Offers will 
be automatically renewed until the solicitation is either canceled, an award is made, 
or proper Notice is given to the Procurement Officer of Offeror’s intent to withdraw 
its offer. Offers may only be withdrawn by submitting Notice at least 15 days before 
the expiration of the then current 120-day period. 
 
4. 
PAYMENT TERMS If payment terms are not indicated, terms of NET 30 days shall 
be applied by the City. Payment terms to apply after receipt of invoice or final 
acceptance of the products/services, whichever is later. Payment terms offering 
less than 20 days for payment will not be considered. 
 
5. 
UNIT PRICE TO PREVAIL In the event of a price disparity between the unit and 
extended price, the unit price shall prevail unless judged obviously in error by the 
City. 
 
6. 
OFFER ERRORS OMISSIONS AND CORRECTIONS The City will not be responsible 
for any offeror errors or omissions. All prices and notations shall be written in ink 
or typed. Changes or corrections made on the offer form must be initialed in ink by 
the individual signing the offer. No corrections will be permitted after the offers have 
been opened.  
 
7. 
BRAND NAME REFERENCES AND TECHNICAL SPECIFICATIONS Brand names or 
manufacturer's references shall be construed as a quality or performance level and

City of Glendale 
Solicitation Number: RFP 25-40 / 42500057 
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
16     
rev. 5.8.2024 
 
does not indicate the item cited is mandatory. Technical specifications define the 
acceptable 
standard. 
Offerors 
bidding 
equivalent 
items 
must 
provide 
documentation with their offer showing equivalency. 
 
8. 
RESTRICTIVE OFFER PROVISIONS If specifications preclude an otherwise qualified 
offeror from submitting an offer, a written request for modification must be received 
by the Procurement Office by January 28, 2025, 5:00 pm Local time. All offerors 
will be notified by a written addendum to the solicitation of any approved changes. 
 
9. 
DEFAULT In case of default by the contractor, the City may, by written notice, 
cancel this contract and repurchase from another source and may recover the 
excess costs by (1) deduction from an unpaid balance due; (2) collection against 
the bid and/or performance bond; or (3) a combination of the aforementioned 
remedies or other remedies as provided by law. 
 
10. 
TERM 
The term of the resultant contract shall be for a one (1) year initial term.  
 
11. 
TERMINATION FOR CONVENIENCE The City reserves the right to terminate any 
order or contract upon thirty days written notice. The City will be responsible only 
for those standard items which have been delivered and accepted. If the items are 
unique and not saleable or useable for any other application, the City will reimburse 
the Seller for actual labor, material, and burden costs, plus a profit not to exceed 
8%. Title to all materials, work-in-process, and completed but undelivered goods 
will pass to the City after costs are claimed and allowed. 
 
12. 
SUB-CONTRACTING The contract or any portion thereof, shall not be sub-
contracted without the prior written approval of the Materials Manager. No such 
approval will be construed as making the City a party of or to such sub-contract or 
subjecting the City to liability of any kind to any sub-contractor. No sub-contract 
shall, under any circumstances, relieve the contractor of liability and obligation 
under this contract; and despite any such subletting the City shall deal through the 
contractor. Sub-contractors will be dealt with as workmen and representatives of 
the contractor. 
 
13. 
SAFETY DATA SHEETS (SDS). Contractor is to supply SDS) in accordance with 
Federal requirements for The Globally Harmonized System of Classification and 
Labeling of Chemicals (GHS). Contractor entering the City workplace with 
hazardous materials will supply the City with a Safety Data Sheets (SDS) covering 
those particular products the contractor may expose City employees or the general 
public to while working at the site. 
 
14. 
GENERAL INDEMNIFICATION:  Contractor shall indemnify, defend, save and hold 
harmless the City of Glendale and its officers, officials, agents, and employees 
(hereinafter referred to as “Indemnitee”) from and against any and all claims, 
actions, liabilities, damages, losses, or expenses (including court costs, attorneys’

City of Glendale 
Solicitation Number: RFP 25-40 / 42500057 
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
17     
rev. 5.8.2024 
 
fees, and costs of claim processing, investigation and litigation) (hereinafter 
referred to as “Claims”) for bodily injury or personal injury (including death), or loss 
or damage to tangible or intangible property caused, or alleged to be caused, in 
whole or in part, by the negligent or willful acts or omissions of Contractor or any 
of its owners, officers, directors, agents, employees or subcontractors.  This 
indemnity includes any claim or amount arising out of or recovered under the 
Workers’ Compensation Law or arising out of the failure of such Contractor to 
conform to any Federal, State or local law, statute, ordinance, rule, regulation or 
court decree.  It is the specific intention of the parties that the Indemnitee shall, in 
all instances, except for Claims arising solely from the negligent or willful acts or 
omissions of the Indemnitee, be indemnified by Contractor from and against any 
and all claims.  It is agreed that Contractor will be responsible for primary loss 
investigation, defense and judgment costs where this indemnification is applicable. 
In consideration of the award of this contract, the Contractor agrees to waive all 
rights of subrogation against the City, its officers, officials, agents, and employees 
for losses arising from the work performed by the Contractor for the City. 
 
15. 
RESPONSIBILITY FOR COMPLIANCE WITH LEGAL REQUIREMENTS The offeror's 
products, services, and facilities shall be in full compliance with all applicable 
Federal, State, and local health, environmental, and safety laws, regulations, 
standards, and ordinances, regardless of whether or not they are referred to by the 
City. 
 
16. 
RESPONSIBILITY FOR CORRECTION It is agreed that the offeror shall be fully 
responsible for making any correction, replacement, or modification necessary for 
specification or legal compliance. In the event of a call back, Offeror agrees to give 
the City first priority. Offeror agrees that if the product or service offered does not 
comply with the written specification, the Materials Manager has the right to cancel 
the sale at any time with full refund within thirty (30) calendar days after notice of 
noncompliance and offeror further agrees to be fully responsible for any 
consequential damages suffered by the City. 
17. 
WARRANTY Unless otherwise specified, all items shall be guaranteed for a 
minimum period of one year against defects in material and workmanship. During 
the period, if a defect should occur, that item shall be repaired or replaced by the 
Seller at no obligation to the City, except where it be shown that the defect was 
caused by misuse and not by faulty manufacture. The offeror expressly warrants all 
items to be new, free from defects in design, materials, and workmanship, and to 
be fit and sufficient for their intended purpose. Any sample submitted shall create 
an expressed warranty that the whole of the goods shall conform to the sample or 
model. 
 
18. 
REJECTION OF OFFERS The City reserves the right to reject any or all offers, or any 
part thereof; to accept any offer or any part thereof; or to waive any informalities 
when it is deemed to be in the City's best interest.

City of Glendale 
Solicitation Number: RFP 25-40 / 42500057 
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
18     
rev. 5.8.2024 
 
19. 
DELAY IN EXERCISING CONTRACT REMEDY Failure or delay by the City to exercise 
any right, power, or privilege shall not be deemed a waiver thereof. 
 
20. 
TAX EXEMPTION The City is not exempt from paying Federal Excise Taxes and will 
furnish an exemption certificate upon request. 
 
21. 
ORDER OF PRECEDENCE In the event of conflict, the following precedence shall 
prevail: (1) Special Terms and Conditions incorporated by attachment; (2) Special 
Terms and Conditions; (3) Drawings and Specifications; (4) referenced documents; 
and (5) the Standard Terms and Conditions. 
 
22. 
CHANGES The City reserves the right to make changes in any of the following: (a) 
specifications; (b) methods of shipment; (c) place of delivery; (d) time of delivery; 
(e) quantities. If any change causes an increase or decrease in the cost of or the 
time required for performance, an equitable adjustment may be made in the price 
or delivery schedule, or both. Any claim for adjustment shall be deemed waived 
unless asserted in writing within thirty days from receipt of the change. Price 
increases or extensions of delivery time shall not be binding on the City unless in 
writing and approved by the Materials Manager prior to the institution of the change. 
 
23. 
PRICE ADJUSTMENTS Price adjustments shall not be accepted during the term of 
the contract. 
 
24. 
LATE SUBMISSION OF CLAIM The City will not honor any invoices or claims which 
are tendered one year after the last item of the account accrued. 
 
25. 
PROTEST OF AWARD Any person who has an objection to the awarding of a 
solicitation by the City, pursuant to competitive solicitation procedures, shall lodge 
that protest, in writing, with the Materials Manager. The protest should specifically 
identify the objection to the award, pursuant to the formal purchase procedure. The 
protest must be submitted no later than 15 calendar days after the notice of intent 
to award is posted on the City's Procurement Internet home page at 
https://www.glendaleaz.com/your_government/city_finances/procurement/notice
_of_intent_to_award. Untimely protests will not be considered.  
 
26. 
REMEDIES City shall have, in addition to the remedies provided herein, all remedies 
afforded by the Uniform Commercial Code as adopted by the State of Arizona. 
Contractor shall have, subject to the limitation imposed by the terms of this 
agreement, all remedies afforded by the Uniform Commercial Code as adopted by 
the State of Arizona. 
 
27. 
ASSIGNMENT Neither an order nor monies due thereunder shall be assigned in 
whole or in part without the City's prior written consent. 
 
28. 
ADDENDA Any change to the proposal will be in the form of a numbered addendum 
issued by the Procurement Division. The addendum will be furnished to all who 
received the proposal. The City will not be responsible for any oral or written

City of Glendale 
Solicitation Number: RFP 25-40 / 42500057 
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
19     
rev. 5.8.2024 
 
instructions made by any employees, officers, contracted consultant or agent of the 
City in regard to the proposal. The City will not be responsible for offerors adjusting 
their offer based on oral or written instructions. 
 
29. 
SPECIAL ACCOMMODATIONS Please contact Procurement at 930-2862 at least 3 
days prior to the meeting for special accommodation. Hearing impaired persons, 
please use the Arizona Relay Service (1-800-367-8939). 
 
30. 
OFFER IDENTIFICATION The City is not responsible for the pre-opening of, post-
opening of, or the failure to open, an offer not properly addressed or identified. 
 
31. 
OFFER TABULATION An electronic copy of the scoring may be requested by e-
mailing the Procurement office at procurement@glendaleaz.com and referencing 
the proposal title and number. The information will be available for distribution 
when the City has completed its evaluation process of the offers received. 
 
32. 
LIABILITY Except for the sole negligence of the City, its officers, managers, 
employees, or agents, Contractor shall be liable to the City for any physical damage 
to City property or for the death of, or personal injury to, City personnel arising out 
of Contractor's occupancy, maintenance, repair, replacement, installation and/or 
any other work performed pursuant to the contract. Contractor agrees to indemnify, 
defend and hold the City harmless from any claim or loss arising from such damage 
or injury. 
 
33. 
OSHA GUIDELINES The contractor shall be familiar with and operate within the 
guidelines set forth by the Occupational Safety and Health Act. 
 
34. 
PATENTS Seller agrees to defend City at seller's own expense, in all suit, actions, 
or proceedings in which City is made a defendant for actual or alleged infringement 
of any United States of America or foreign letters patent resulting from City’s use 
of the goods purchased as a result of this RFP. Seller further agrees to pay and 
discharge any and all judgments or decrees, which may be rendered in any such 
suit, action or proceedings against City. Seller agrees to indemnify and hold 
harmless the City from any and all license, royalty and proprietary fees or costs, 
including legal costs, which may arise out of City’s purchase and use of goods 
supplied by the seller. It is expressly agreed by seller, that these covenants are 
irrevocable and perpetual. 
 
35. 
VENDOR PERFORMANCE Prior offeror performance in regard to product, service, 
or representation of/from the offeror may be used in evaluation of this offer.  
 
36. 
PERFORMANCE SURETY REQUIREMENTS The performance sureties shall be in 
the form of a bond, cashier's check, certified check or money order. Personal or 
company checks are not acceptable unless certified. Letters of credit are not 
acceptable. Individual sureties are not acceptable. 
 
PERFORMANCE SURETY The successful proposer shall, at the time of entering

City of Glendale 
Solicitation Number: RFP 25-40 / 42500057 
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
20     
rev. 5.8.2024 
 
into the contract, furnish a performance surety in the form of a bond, money 
order or certified or cashier's check, in the amount of 10 percent of the contract 
amount guaranteeing the faithful performance of the contract by the proposer. 
 
If a bond is submitted, it shall be written on the form provided by the City as 
an attachment to the proposal documents. The attorney-in-fact who executes 
the bond on behalf of the surety shall affix to the bond a certified and current 
copy of the power of attorney. The bond must be written by a surety with a Best 
Rating no less than an A and must be authorized and licensed to do business 
in this State by the Arizona Department of Insurance. Individual sureties and 
letters of credit are not acceptable. 
 
37. 
FUND APPROPRIATION CONTINGENCY The contractor and the City recognize that 
the continuation of any contract after the close of any given fiscal year of the City; 
which ends on June 30, shall be subject to the approval of the budget of the City 
providing the contract item is an expenditure therein. The City does not guarantee 
that the budget item will be actually adopted, as it is the determination of the City 
Council at the time of the adoption of the budget. 
 
38. 
NOTIFICATION OF AWARD The successful offeror(s) will be notified that their offer 
has been accepted by the City Council as recommended for award. 
 
39. 
NON-EXCLUSIVITY The City, in its sole discretion, reserves the right to request the 
materials or services set forth herein from other sources when deemed necessary 
and appropriate.  No exclusive rights are included in this Agreement.  
 
40. 
PROHIBITIONS - Contractor, and on behalf any subcontractor, certifies, to the 
extent applicable under A.R.S. §§ 35-391 et seq and 35-393 et seq, that neither has 
"scrutinized" business operations, as defined in the proceeding statutes, in the 
countries of Sudan or Iran. 
 
41. 
IMMIGRATION LAW COMPLIANCE Contractor, and on behalf any subcontractor, 
warrants, to the extent applicable under A.R.S. § 41-4401, compliance with all 
federal immigration laws and regulations that relate to their employees as well as 
compliance with A.R.S. § 23-214(A) which requires registration and participation 
with the E-Verify Program.  Any breach of warranty described above is considered 
a material breach of this Agreement and is subject to penalties up to and including 
termination of this Agreement.  City of Glendale (“City”) retains the legal right to 
inspect the papers of Contractor or subcontractor employee who performs work 
under this Agreement to ensure that Contractor or any subcontractor is compliant 
with the warranty described above.  City may conduct random inspections, and 
upon request of the City, Contractor shall provide copies of papers and records 
demonstrating 
continued 
compliance 
with 
the 
warranty 
described 
above.  Contractor agrees to keep papers and records available for inspection by 
the City during normal business hours and will cooperate with City in exercise of its 
statutory duties and not deny access to its business premises or applicable papers 
or records for the purposes of enforcement of this Section.  Contractor agrees to

City of Glendale 
Solicitation Number: RFP 25-40 / 42500057 
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
21     
rev. 5.8.2024 
 
incorporate into any subcontracts under this Agreement the same obligations 
imposed upon itself and expressly accrue those obligations directly to the benefit 
of the City.  Contractor also agrees to require any subcontractor to incorporate into 
each of its own subcontracts under this Agreement the same obligations above and 
expressly accrue those obligations to the benefit of the City.  Contractor’s warranty 
and obligations under this Section I to the City is continuing throughout the term of 
this Agreement or until such time as the City determines, in its sole discretion, that 
Arizona law has been modified in that compliance with this section is no longer a 
requirement.  The “E-Verify Program” above means the employment verification 
program administered by the United States Department of Homeland Security, the 
Social Security Administration, or any successor program. 
 
42. 
CONTRACT ADMINISTRATOR The staff member identified as the Contract 
Administrator for a solicitation serves as the liaison between Procurement, the city 
and the successful contractor.   The Contract Administrator manages the contract, 
overseeing the daily operations, scheduling, performance and compliance of the 
agreement by all parties.  The Contract Administrator is responsible for: 
a. 
Establishing and maintaining records and documentation 
b. 
Monitoring the contractor’s performance 
c. 
Handling issues and disputes 
d. 
Exercising extension options 
e. 
Initiating contract modifications 
f. 
Initiating rebids or new solicitations 
 
43. 
FORCE MAJEURE  
a. 
Except for payment of sums due, neither party shall be liable to the other 
nor deemed in default under this contract if and to the extent that such 
party’s performance of this Contract is prevented by reason of force 
majeure.  The term “force majeure” means an occurrence that is beyond the 
control 
of 
the 
part 
affected 
and 
occurs 
without 
its 
fault 
or 
negligence.  Without limiting the foregoing, force majeure includes acts of 
God; acts of the public enemy; war; riots; strikes; mobilization; labor 
disputes; civil disorders, fire; flood; lockouts; injunctions-interventions-acts; 
or failures or refusals to act by government authority; and other similar 
occurrences beyond the control of the party declaring force majeure which 
such party is unable to prevent by exercising reasonable diligence. 
b. 
Force majeure shall not include the following circumstances: 
i. 
Late delivery of equipment or materials caused by congestion at a 
manufacturer’s plant or elsewhere, or an oversold condition of the 
market. 
ii. 
Late performance by a subcontractor unless the delay arises out of a 
force majeure occurrence in accordance with this force majeure term 
and condition; or 
iii. 
Inability of either the Contractor or any subcontractor to acquire or 
maintain any required insurance, bonds, licenses or permits.

City of Glendale 
Solicitation Number: RFP 25-40 / 42500057 
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
22     
rev. 5.8.2024 
 
44. 
SUSPENSION AND DEBARMENT. (APPLIES TO ALL PURCHASES.)  
a. 
This contract is a covered transaction for purposes of 2 CFR pt. 180 and 2 
CFR pt. 3000. As such, the Contractor is required to verify that none of 
Contractor’s principals (defined at 2 CFR § 180.995) or its affiliates (defined 
at 2 CFR § 180.905) are excluded (defined at 2 CFR § 180.940) or 
disqualified (defined at 2 CFR § 180.935). 
b. 
The Contractor must comply with 2 CFR pt. 180, subpart C and 2 CFR pt. 
3000, subpart C, and must include a requirement to comply with these 
regulations in any lower tier covered transaction it enters into. 
c. 
This certification is a material representation of fact relied upon by the City 
of Glendale. If it is later determined that the contractor did not comply with 
2 CFR pt. 180, subpart C and 2 CFR pt. 3000, subpart C, in addition to 
remedies available to the City, the Federal Government may pursue available 
remedies, including but not limited to suspension and/or debarment. 
d. 
The Contractor agrees to comply with the requirements of 2 CFR pt. 180, 
subpart C and 2 CFR pt. 3000, subpart C while this offer is valid and 
throughout the period of any contract that may arise from this offer. The 
Contractor further agrees to include a provision requiring such compliance 
in its lower tier covered transactions.

City of Glendale 
Solicitation Number: RFP 25-40 / 42500057 
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
23     
rev. 5.8.2024 
 
EXHIBIT 3: INSURANCE REQUIREMENTS 
By signing on the Offer/Bid page, solicitation addenda, or cover letter accompanying the submittal 
documents, Offerors are certifying that they understand the following notices and agree to comply 
with all required terms and conditions. 
1) 
INSURANCE REQUIREMENTS. Offeror shall procure and maintain until all their 
obligations have been discharged, insurance against claims for injury to persons or 
damage to property that may arise from or in connection with this Solicitation.  The 
insurance requirements herein are minimum requirements for this Solicitation and 
in no way limit the indemnity covenants contained herein. The City of Glendale in 
no way warrants that the minimum limits contained herein is sufficient to protect 
the OFFEROR from liabilities that might arise.  Offeror is free to purchase such 
additional insurance as Offeror determines necessary. 
 
a) 
Minimum Scope and Limits of Insurance: Offeror shall provide coverage with 
limits of liability not less than those stated below. 
 
i) 
Commercial General Liability – Occurrence Form 
Policy shall include bodily injury, property damage, personal and advertising 
injury and broad form contractual liability coverage.  
 
General Aggregate 
$2,000,000 
Products – Completed Operations Aggregate  
$1,000,000 
Personal and Advertising Injury 
$1,000,000 
Each Occurrence 
$1,000,000 
 
(1) 
The policy shall be endorsed to include the following additional 
insured language: “The City of Glendale, and its departments, 
officers, officials, agents, employees and volunteers shall be 
named as additional insureds with respect to liability arising 
out of the solicitation.   Such additional insured shall be 
covered to the full limits of liability purchased by the OFFEROR, 
even if those limits of liability are in excess of those required 
herein. 
 
(2) 
Policy shall contain a waiver of subrogation endorsement in 
favor of the “City of Glendale, and its departments, officers, 
officials, agents, employees and volunteers”.  This provision 
applies regardless of whether or not the City of Glendale has 
received a waiver of subrogation endorsement from the 
insurer.   
 
ii) 
Business Automobile Liability – (if driving is not a part of the scope 
of work, excluding driving from the place of business and to the City 
departments, this coverage can be eliminated.) 
 
Bodily Injury and Property Damage for any owned, hired, and/or non-owned 
vehicles used in the performance of this Agreement. Combined Single Limit 
(CSL) $1,000,000.

City of Glendale 
Solicitation Number: RFP 25-40 / 42500057 
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
24     
rev. 5.8.2024 
 
(1) 
The policy shall be endorsed to include the following additional 
insured language: “The City of Glendale and its departments, 
officers, officials, agents, employees and volunteers shall be 
named as additional insureds with respect to liability arising 
out of the activities performed by or on behalf of the Offeror, 
involving automobiles owned, licensed, hired or borrowed by 
the OFFEROR." Such additional insured shall be covered to the 
full limits of liability purchased by the Offeror, even if those 
limits of liability are in excess of those required by this license. 
 
(2) 
Policy shall contain a waiver of subrogation endorsement in 
favor of the “City of Glendale, and its departments, officers, 
officials, agents, employees and volunteers” for losses arising 
from work performed by or on behalf of the Offeror.  This 
provision applies regardless of whether or not the City of 
Glendale has received a waiver of subrogation endorsement 
from the insurer.   
 
iii) 
Worker's Compensation and Employers' Liability 
Workers' Compensation Statutory  
Employers' Liability 
Each Accident 
$1,000,000 
Disease – Each Employee 
$1,000,000 
Disease – Policy Limit 
$1,000,000 
 
(1) 
Policy shall contain a waiver of subrogation endorsement in 
favor of the “City of Glendale, and its departments, officers, 
officials, agents, employees and volunteers” for losses arising 
from OFFEROR activities.  This provision applies regardless of 
whether or not the City of Glendale has received a waiver of 
subrogation endorsement from the insurer.  
 
iv) 
Fidelity Insurance (Crime Bond) 
(1) 
The policy shall be issued with minimum limits of $1,000,000. 
(2) 
The policy shall include coverage for all directors, officers, agents and 
employees of the Offeror. 
(3) 
The policy shall include coverage for third party fidelity. 
(4) 
The policy shall include coverage for theft. 
(5) 
The policy shall contain no requirement for arrest and conviction. 
(6) 
The policy shall cover loss outside the premises of the Named Insured. 
(7) 
The Department shall be endorsed (Blanket Endorsements are not 
acceptable) as a Loss Payee as our interest may appear. 
 
v) 
Professional Liability (Errors & Omissions) – no less than $2,000,000 per 
occurrence or claim, $4,000,000 aggregate. Should include coverage for 
Plan administration and fiduciary administrative duties. Full description of 
the E&O Coverage provided.

City of Glendale 
Solicitation Number: RFP 25-40 / 42500057 
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
25     
rev. 5.8.2024 
 
Errors & Omissions are written as Claims Made Policies. If any of the policies 
provide coverage on a claims-made basis the following shall apply:   
(1) 
The Retroactive Date must be shown and must be before the date of 
the contract or the beginning of contract work. 
(2) 
Insurance must be maintained and evidence of insurance must be 
provided for at least five (5) years after completion of the contract of 
work. 
(3) 
If coverage is canceled or non-renewed, and not replaced with another 
claims-made policy form with a Retroactive Date prior to the contract 
effective date, the Consultant must purchase “extended reporting” 
coverage for a minimum of five (5) years after completion of contract 
work 
 
vi) 
Cyber Liability – with limits not less than $5,000,000 per occurrence or 
claim, $10,000,000 aggregate.  Coverage shall be sufficiently broad to 
respond to the duties and obligations as is undertaken by the Vendor in this 
agreement and shall include but not be limited to, claims involving 
infringement of intellectual property, including but not limited to 
infringement copyright, trademark, trade dress, invasion of privacy 
violations, information theft, damage to or destruction of electronic 
information, release of private information, alteration of electronic 
information, extortion and network security.  The policy shall provide 
coverage for breach response costs as well as regulatory fines and penalties 
as well as credit monitoring expenses with limits sufficient to respond to 
these obligations.  If the policy is written on a claims-made basis a 
Retroactive Date must be shown as indicated item v) above.     
 
vii) 
Additional Insurance Requirements:  The policies shall include, or be 
endorsed to include, the following provisions: 
 
(1) 
Policies shall stipulate that the insurance afforded by the organization 
shall be primary insurance and that any insurance carried by the City 
of Glendale shall be excess and not contributory insurance. 
(2)      Coverage provided by the organization shall not be limited to the 
liability assumed under the indemnification provisions of the license 
or contract. 
(3)      If the Vendor maintains broader coverage and/or higher limits than 
the minimum shown, the City requires and shall be entitled to the 
broader coverage and/or the higher limits maintained by the Vendor.  
Any available insurance proceeds in excess of the specified minimum 
of insurance and coverage shall be available to the City. 
(4)      Vendor 
shall 
require 
and 
verify 
that 
all 
subcontractors 
(subconsultants) maintain insurance meeting all the requirements 
stated herein, and Vendor shall ensure that City is an additional 
insured on insurance required from subcontractors (subconsultants).  
(5)      If the Vendor is awarded the solicitation, the Vendor shall furnish the 
City with original Certificates of Insurance including all required

City of Glendale 
Solicitation Number: RFP 25-40 / 42500057 
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY 
 
CITY OF GLENDALE 
Procurement Division 
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
 
 
 
26     
rev. 5.8.2024 
 
amendatory endorsements before the work begins.  However, failure 
to obtain the required documents prior to the work beginning shall 
not waive the Vendor’s obligation to provide them.  The City reserves 
the right to require complete, certified copies of all required insurance 
policies including endorsements required by these specifications, at 
any time.

AN ANM SOLUTION FOR: 
GLENDALE PUBLIC LIBRARY SYSTEM 
 
RFP 25-40 / FCC FORM 470 #250009384 
 
RESPONSE WORKBOOK 
 
FEBRUARY 14, 2025 
Presented By: 
 
Quaid Jordan 
Account Manager 
602.326.0278 
quaid.jordan@anm.com

ANM Corporate Headquarters 
4001 Jefferson Plaza NE 
Albuquerque, NM 87109 
Tel 1-866-266-8822 
info@anm.com 
 
©2025 ANM, Inc. 
February 14, 2025 
 
Ms. Ann Shadle, Procurement Officer 
City of Glendale / Glendale Public Library System 
5959 W. Brown Street 
Glendale, AZ 85302 
Via VSS Online Bid System 
 
Dear Ms. Shadle,  
 
Thank you for the opportunity to submit our response to City of Glendale’s RFP 25-40 for E-Rate 
Fund Year 2025 Category Two Equipment for Glendale Library. We greatly appreciate the chance 
to collaborate on this project and are excited about the possibility of supporting the Library's 
technology needs. 
Advanced Network Management (ANM) is one of the fastest-growing IT consultancies in the U.S., 
recognized for delivering innovative solutions and personalized local service to school districts and 
library systems. Our team of experts specializes in designing, implementing, and supporting a 
comprehensive range of IT solutions, including enterprise networking, cloud infrastructure, 
remote workforce solutions, collaboration, cybersecurity, and structured cabling. 
We are proud to be an award-winning partner with leading technology providers, such as Cisco, 
Palo Alto Networks, HPE/Aruba, Dell Technologies, Fortinet, Juniper Networks, Ruckus, and APC, to 
name a few. Our strong relationships with these manufacturers, combined with our extensive 
certifications, enable us to deliver cutting-edge technology solutions and serve as a trusted 
advisor to our clients. 
At ANM, we are dedicated to providing the Library with the highest level of product knowledge, 
technical expertise, and tailored IT solutions that meet your unique needs. We look forward to the 
possibility of partnering with you on this project and are confident in our ability to deliver 
exceptional results. 
Should you have any questions or require further clarification, please feel free to contact me at 
602.326.0278 or Quaid.Jordan@anm.com.  
 
Sincerely, 
Quaid Jordan 
Quaid Jordan 
Account Manager

CITY OF GLENDALE / GLENDALE LIBRARY 
RFP 25-40 / FCC FORM 470 #250009384 
Table of Contents 
 
©2025 ANM, Inc. 
Table of Contents 
 
RFP Response Workbook .............................................................................................................................. 2 
ANM Fact Sheet ........................................................................................................................................... 15

CITY OF GLENDALE / GLENDALE LIBRARY 
RFP 25-40 / FCC FORM 470 #250009384 
RFP Response Workbook 
 
February 14, 2025  
 
 
 
©2025 ANM, Inc.  
 
 
 
2 
RFP RESPONSE WORKBOOK 
 
City of Glendale 
Solicitation Number: RFP 25-40 / 42500057  
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY RESPONSE 
WORKBOOK 
CITY OF GLENDALE 
Procurement Division  
5970 West Brown Street,  
Suite 210 
Glendale, Arizona 85302 
Offerors to complete this Response Workbook and submit with their response to this RFP. 
COVER SHEET 
OFFEROR NAME: Advanced Network Management, Inc. 
OFFEROR ADDRESS: 1355 N. Scottsdale Road, Suite 380, Scottsdale, AZ 85257  
OFFEROR SERVICE PROVIDER INFORMATION NUMBER: 143028101

CITY OF GLENDALE / GLENDALE LIBRARY 
RFP 25-40 / FCC FORM 470 #250009384 
RFP Response Workbook 
February 14, 2025 
©2025 ANM, Inc. 
3 
City of Glendale 
Solicitation Number: RFP 25-40 / 42500057 
E-RATE FUND YEAR 2025 CATEGORY TWO
EQUIPMENT FOR GLENDALE LIBRARY RESPONSE 
WORKBOOK 
CITY OF GLENDALE 
Procurement Division  
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
OFFER SHEET (Must be printed, signed and returned upon completion) 
Offeror certifies that they have read, understand, and will fully and faithfully comply with this solicitation, its 
attachments and any referenced documents. Offeror also certifies that the prices offered were independently 
developed without consultation with any of the other Offerors or potential Offerors. 
02/14/2025 
Advanced Network Management, Inc. 
Date 
Legal Company Name 
Kurt Huegin 
Vice President, Sales & Marketing 
Printed Name (Authorized Signatory)  
Job Title 
Offeror Certifies it is a (check only one): 
 Proprietorship 
  Partnership 
  Corporation 
c/o quaid.jordan@anm.com 
 
1355 N. Scottsdale Road, Suite 380 
Email Address 
Mailing Street Address 
(602) 326-0278
Scottsdale, AZ 85257 
Phone Number  
 
 
 
 
City, State & Zip Code 
Questions regarding this offer should be directed to (if different from above): 
Quaid Jordan  
602-326-0278  
quaid.jordan@anm.com 
Contact Name 
Phone Number 
Email Address 
FEDERAL TAXPAYER ID NUMBER (Required): 85-0427142  
OFFEROR IS A MINORITY OR WOMEN OWNED BUSINESS: 
 Yes 
 No 
DO YOU HAVE AN ARIZONA TRANSACTION PRIVILEGE TAX (TPT) LICENSE? 
 Yes, Number 20480621 Tax Rate: 8.05% OR 
 No, not required to have an Arizona TPT License 
CONFLICT OF INTEREST (SPECIAL NOTICES): 
 No, I do not have a conflict of interest 
 Yes, I have a conflict of interest and response includes the 
disclosure required (see Exhibit 1, Item #3) 
ACKNOWLEDGEMENTS: By signing this Offer Sheet and submitting the accompanying solicitation 
response, Offeror is certifying that they have read, understand, and agree to comply with all required 
terms and conditions provided in the EXHIBITS PACKAGE and checked off below. 
Failure to provide this acknowledgement will result in disqualification. 
 Exhibit 1 – Special Notices  
 Exhibit 2 – RFP Standard Terms and Conditions 
 Exhibit 3 – Insurance Requirements 
Authorized Signature - Print this form and sign above

CITY OF GLENDALE / GLENDALE LIBRARY 
RFP 25-40 / FCC FORM 470 #250009384 
RFP Response Workbook 
 
February 14, 2025  
 
 
 
©2025 ANM, Inc.  
 
 
 
4 
 
City of Glendale 
Solicitation Number: RFP 25-40 / 42500057  
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY RESPONSE 
WORKBOOK 
CITY OF GLENDALE 
Procurement Division  
5970 West Brown Street,  
Suite 210 
Glendale, Arizona 85302 
REQUIRED RESPONSES: 
Offeror’s answers to the following questions will comprise the Offeror’s response to this RFP. It should be 
noted that all attachments or exhibits prepared by the City and referenced herein are incorporated by 
reference into the Offeror’s response and shall be included in a final contract with the successful Offeror. 
Information prepared by the Offeror and submitted with their proposal may be incorporated into a final 
contract (for example program offerings, curriculum, key personnel, or performance metrics). 
1. 
METHOD OF APPROACH 
1.1 
Glendale Public Library is currently using primarily Cisco equipment and software for 
networking. Do you certify there will be interoperability and compatibility of your proposed 
solution with the existing Cisco-based infrastructure at Glendale Public Library? 
ANM Response: 
Yes. ANM has proposed the Cisco, Palo Alto and APC equipment and software 
requested by the Library. 
1.2 
Please list the warranty for all parts/equipment. (Offeror to include response here) 
ANM Response: 
Cisco Catalyst 9200, 9300 and 9500 Series Switches  
Cisco Catalyst 9200 and 9300 Series switches come with a Cisco Enhanced Limited 
Lifetime Warranty (E-LLW) that includes Next-Business-Day (NBD) delivery of 
replacement hardware where available and 90 days of 8x5 Cisco Technical 
Assistance Center (TAC) support. 
Cisco CW9176 Access Points 
The Cisco Wireless 9176 Series Access Points come with a limited lifetime warranty 
that provides full warranty coverage of the hardware for as long as the original end 
user continues to own or use the product. The warranty includes 5-day advance 
hardware replacement and helps ensure that software media are defect-free for 90 
days. 
Palo Alto Networks PA-460 
All Palo Alto Networks products are covered by a 90 day software and 12 month 
hardware warranty. To take advantage of our warranty related information and 
updates, we encourage you to register your products through our Palo Alto 
Networks Support Portal (https://support.paloaltonetworks.com). Other details 
about your software and hardware warranty are outlined below. 
Your Software Warranty 
The standard warranty for software is 90 days. During the 90 day warranty period, 
you are entitled to all software updates (bug fixes, maintenance releases, and 
feature upgrades) for your particular software product. You can download the 
software updates through our software update portal embedded in your device web 
interface, or through our password-protected Palo Alto Networks support web site.

CITY OF GLENDALE / GLENDALE LIBRARY 
RFP 25-40 / FCC FORM 470 #250009384 
RFP Response Workbook 
 
February 14, 2025  
 
 
 
©2025 ANM, Inc.  
 
 
 
5 
You must create an account and register your device for access into the support 
portal. 
Hardware Warranty 
The standard warranty for our hardware is 12 months from the date of shipment. 
This is a 'return and repair' hardware service model. If a Return Merchandise 
Authorization (“RMA”) is required during the 12 month period, we will work with you 
to confirm the hardware problem and issue an RMA number to be used when you 
ship the product to Palo Alto Networks. 
Hardware Return Procedures 
You should obtain a RMA number for the product that you wish to return to us, Palo 
Alto Networks by contacting Support via telephone or by opening a case with Palo 
Alto Networks Support. You must ship the product in the original packaging 
(shipping damage that occurs from insufficient packaging is not covered), record the 
RMA number on the shipping label, and send the product to the specified Palo Alto 
Networks location. You will be responsible for all shipping costs incurred in 
returning the defective product. Products will be repaired (or replaced) and shipped 
within 10 business days from receipt of the defective product by us We will pay all 
costs incurred in shipping the repaired or replacement product to you, except that if 
you are located outside the United States, you will be responsible for any taxes, 
duties, fees or other charges assessed in connection with importing the repaired or 
replaced product into your country of destination. 
Warranty and Service Model Restrictions 
The applicable warranties and Service Model do not apply if the product: 
• 
Has been altered, except by an authorized Palo Alto Networks, Inc. 
• 
Has not been installed, operated, repaired, or maintained in accordance with 
the instructions supplied by Palo Alto Networks, Inc. 
• 
Has been subjected to unreasonable physical or electrical stress, misuse, 
negligence, accidental damage, or damage caused by an Act of God. 
• 
Is being used in a different country than where the original purchase or 
activation occurred. 
Schneider Electric IT USA (APC) SMT1500RM2UCNC  
The SMT UPS has a 3-year warranty, and the built-in lead-acid battery has a 2-year 
warranty. It is compatible with a dedicated user-replaceable battery, and the APC 
replacement battery cartridge helps restore UPS performance to the original 
specifications.

CITY OF GLENDALE / GLENDALE LIBRARY 
RFP 25-40 / FCC FORM 470 #250009384 
RFP Response Workbook 
 
February 14, 2025  
 
 
 
©2025 ANM, Inc.  
 
 
 
6 
1.3 
Is your company a certified reseller of the parts/equipment offered in your response? 
ANM Response: 
Yes. ANM holds the following status with each manufacturer: 
• 
Cisco Gold Partner 
• 
Palo Alto Networks Diamond Innovator  
• 
APC Authorized Reseller 
 
1.4 
Do you certify the equipment offered in your response is not manufactured by, nor contains 
any components from, the list of vendors on “The Secure Networks Act?” 
ANM Response: 
Yes. ANM certifies. 
 
1.5 
Attach any additional pertinent information they deem important to the selection and overall 
success of the project. 
ANM Response: 
ANM has provided all information requested by the Library.

CITY OF GLENDALE / GLENDALE LIBRARY 
RFP 25-40 / FCC FORM 470 #250009384 
RFP Response Workbook 
 
February 14, 2025  
 
 
 
©2025 ANM, Inc.  
 
 
 
7 
 
City of Glendale 
Solicitation Number: RFP 25-40 / 42500057  
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY RESPONSE 
WORKBOOK 
CITY OF GLENDALE 
Procurement Division  
5970 West Brown Street,  
Suite 210 
Glendale, Arizona 85302 
2. 
EXPERIENCE AND PAST PERFORMANCE 
2.1 
Please provide details on the last five (5) years of providing the services stated herein and 
your firm’s experience with the provision of network equipment and participation in the E-rate 
program. 
ANM Response: 
Established in 1994, ANM is one of the rapidly expanding IT service providers in 
North America, renowned for its outstanding engineering expertise and enduring 
client associations. Our exceptional technical leadership and solid financial 
management are the cornerstones of our success. Moreover, we are committed to 
fostering deeper community involvement, which adds to our credibility and 
reputation. 
ANM provides the critical infrastructure to simply and securely run your District. 
This includes networks, security, collaboration technologies, data center, cloud, and 
cabling. Our award-winning team designs, deploys and manages solutions that can 
keep you running without the headache of traditional IT infrastructure. 
ANM’s Network Practice provides infrastructure solutions to simply, securely 
connect users and devices regardless of location. 
• 
Wired & Wireless Networks 
• 
Data Center Networking 
• 
Software Defined Networking 
• 
Segmented Networks 
• 
Cloud Networking 
• 
Visibility, Monitoring & Management 
ANM E-Rate Program 
The ANM team has been responding to E-Rate Category 2 Internal Connections 
since 2005. We provide Category 2 Internal Connections supporting SPI or BEAR 
invoicing. A sampling of K12 clients include: 
Arizona 
• 
Agua Fria Union HSD 216 
• 
Crane Elementary School 
District 13 
• 
Liberty School District 25 
• 
Maricopa Unified School 
District 20 
• 
West Phoenix School 
District 7 
• 
Tucson Unified School 
District 
• 
The Leona Group (22 
Individual Schools) 
Colorado 
• 
Adams County School 
District 14 
• 
Delta County School District 
50 J

CITY OF GLENDALE / GLENDALE LIBRARY 
RFP 25-40 / FCC FORM 470 #250009384 
RFP Response Workbook 
 
February 14, 2025  
 
 
 
©2025 ANM, Inc.  
 
 
 
8 
• 
Denver Public Library 
System 
• 
Denver School District 1 
• 
Douglas County School 
District RE1 
• 
Eagle County School District 
RE 50 J 
• 
El Paso County School 
District 49 
• 
Littleton School District 6 
• 
Marmot Library Network, 
Inc. 
• 
Mesa Valley School District 
51 
• 
Montrose County School 
District, CO 
• 
Parker Performing Arts 
School Consortium 
• 
Platte Valley School District 
RE 7 
• 
Roaring Fork School District 
RE1 
• 
St. Vrain Valley School 
District RE1J 
• 
Weld RE-4 
 
New Mexico 
• 
Albuquerque School District 
• 
Gadsden ISD 
• 
Las Cruces Public Schools 
• 
Los Alamos Public Schools 
• 
Lovington Municipal School 
District 31 
• 
New Mexico State Library 
Texas 
• 
Clint Independent School 
District 
• 
El Paso Independent School 
District 
• 
Socorro Independent 
School District 
Wyoming 
• 
Albany County School 
District 1 
• 
Campbell County School 
District 1 
• 
Fremont County School 
District 01 
• 
Sheridan County School 
District 02 
• 
Sweetwater County School 
District 02 
• 
Uinta County School District 
1 
SPIN: 143028101 / FRN: 0025002452 
Green Light Status

CITY OF GLENDALE / GLENDALE LIBRARY 
RFP 25-40 / FCC FORM 470 #250009384 
RFP Response Workbook 
 
February 14, 2025  
 
 
 
©2025 ANM, Inc.  
 
 
 
9 
2.2 
Please describe how your firm maintains current knowledge of technical developments, E-
rate program requirements, and related laws and practices. 
ANM Response: 
ANM maintains current knowledge of technical developments, E-rate program 
requirements, and related laws and practices through a combination of ongoing 
training, active participation in industry groups, and close relationships with key 
organizations.  
Continuous Professional Development 
ANM invests in ongoing training and certifications for our team members, ensuring 
they stay up to date on the latest technological advancements, E-rate program 
changes, and relevant regulations. This includes certifications from major vendors 
like such as Cisco, Palo Alto Networks, HPE/Aruba, Dell Technologies, Fortinet, 
Juniper Networks, Ruckus, and APC, and others, as well as specialized training on E-
rate requirements. 
Industry Engagement 
ANM actively participates in industry forums, conferences, and webinars hosted by 
organizations such as the Funds for Learning and USAC (Universal Service 
Administrative Company). These platforms offer insights into program changes, new 
compliance requirements, and emerging technologies. ANM also engages in vendor-
sponsored training to stay ahead of trends in cloud computing, networking, and 
cybersecurity. 
E-Rate Specific Resources 
ANM keeps a close watch on the E-Rate program by regularly reviewing updates 
published by the Federal Communications Commission (FCC) and USAC. The 
company subscribes to E-Rate newsletters and consults with E-Rate experts to track 
any modifications to the program, including eligibility guidelines, funding rules, and 
application processes. 
Internal Knowledge Sharing 
ANM encourages internal knowledge sharing through regular team meetings, where 
the latest developments, regulations, and technologies are discussed. The company 
also maintains an internal knowledge base that includes best practices, vendor 
updates, and legal guidelines for quick reference.

CITY OF GLENDALE / GLENDALE LIBRARY 
RFP 25-40 / FCC FORM 470 #250009384 
RFP Response Workbook 
February 14, 2025 
©2025 ANM, Inc. 
10 
2.3 
Describe your firm’s experience with the E-rate program. Be sure to indicate whether your 
firm has even been the subject of a “red light” and, if so, explain why your firm was the 
subject of a red light and how the situation was resolved. 
ANM Response: 
ANM has extensive experience with the E-rate program, assisting schools and 
libraries in securing funding for eligible Category 2 Internal Connections, Basic 
Maintenance and Managed Internal Broadband Services. Since 2005, ANM has 
helped numerous educational institutions navigate the E-rate process, ensuring 
compliance with FCC regulations and successfully obtaining funding for network 
infrastructure, hardware, and other technology-related services. 
Regarding the "red light" status, ANM has never been subject to a red light under 
the E-rate program. The company has always adhered to the program’s compliance 
standards and ensures that all documentation is accurate and submitted in a timely 
manner. ANM has established a strong track record of transparency and ethical 
practices when working with educational institutions, helping clients avoid potential 
issues that could lead to funding delays or penalties. 
ANM continues to maintain close relationships with both the USAC (Universal 
Service Administrative Company) and the FCC, regularly updating its understanding 
of E-rate regulations to help clients make informed decisions and secure funding 
efficiently. 
3.
QUALITY OF PROPOSAL
3.1 
Please explain how your solution offered meets the needs of the city of Glendale, Library 
Department. 
ANM Response: 
ANM has proposed the Cisco, Palo Alto and APC equipment and software requested 
by the Library.

CITY OF GLENDALE / GLENDALE LIBRARY 
RFP 25-40 / FCC FORM 470 #250009384 
RFP Response Workbook 
 
February 14, 2025  
 
 
 
©2025 ANM, Inc.  
 
 
 
11 
 
City of Glendale 
Solicitation Number: RFP 25-40 / 42500057  
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY RESPONSE 
WORKBOOK 
CITY OF GLENDALE 
Procurement Division  
5970 West Brown Street,  
Suite 210 
Glendale, Arizona 85302 
4. 
REFERENCES 
Proposer must submit three references, at least one of which is a government agency for similar 
projects. Please indicate whether the project was done through the E-rate program. 
Reference 1: 
Maricopa Unified School District 20 
44150 W. Maricopa Casa Grande Hwy  
Maricopa, AZ 85138 
Ms. Christine Dickinson 
520.568.5100 
cdickinson@musd20.org 
2024 
Provide a brief summary of Services provided: E-Rate FY24 - Cisco Switches, Access 
Points and Installation Services. 
Reference 2: 
Tucson Unified School District 
1010 E. Tenth Street  
Tucson, AZ 85719 
Mr. Rabih K. Hamadeh 
520.225.6341 
rabih.hamadeh@tusd1.org 
FY22 E-Rate and FY25 E-Rate Awarded 
Provide a brief summary of Services provided: FY22 E-Rate - Cisco Switches; FY25 - 
Cisco Switch and Access Point Refresh with ANM Installation Services. 
Reference 3: 
Denver School District 1 
1860 Lincoln Street 
Denver, CO 80203 
Mr. Vince Bocchino 
720.423.3993 
vince_bocchino@dpsk12.net 
FY23 E-Rate, FY21 E-Rate and FY25 E-Rate 
Awarded 
Provide a brief summary of Services provided: FY23 - Cisco Wireless Refresh; FY21 - 
Cisco Switches and UPS; FY25 - Cisco Switch Refresh. All projects included ANM 
Installation Services.

CITY OF GLENDALE / GLENDALE LIBRARY 
RFP 25-40 / FCC FORM 470 #250009384 
RFP Response Workbook 
 
February 14, 2025  
 
 
 
©2025 ANM, Inc.  
 
 
 
12 
 
City of Glendale 
Solicitation Number: RFP 25-40 / 42500057  
E-RATE FUND YEAR 2025 CATEGORY TWO 
EQUIPMENT FOR GLENDALE LIBRARY RESPONSE 
WORKBOOK 
CITY OF GLENDALE 
Procurement Division  
5970 West Brown Street,  
Suite 210 
Glendale, Arizona 85302 
5. 
VENDOR EXCEPTIONS: 
Per Exhibit 2.2, Offeror shall note any exceptions to the solicitation documents in this section using 
the example below: 
Document Name: 
Exhibit 3 – Insurance Requirements 
Section: 
 
1.a.i. Commercial General Liability – General Aggregate $5,000,000 
Exception: 
Vendor’s General Aggregate is only $3,000,000  
ANM Response: 
Exhibit 2: Special Terms and Conditions 
Advanced Network Management, Inc. (“ANM”) submits this RFP response subject to the 
following exception, which ANM requests to be incorporated as part of the definitive 
contract or agreement if ANM is selected as the winning bidder for this RFP. ANM believes 
these terms are customary in the industry for VARs and is willing to negotiate this 
exception in good faith with Customer. 
• 
Hardware and software (collectively, “Products”) that you (“Customer”) purchase 
from Advanced Network Management, Inc. or its affiliates (collectively, “ANM”) are 
manufactured by third-party vendors (“Manufacturers”). Notwithstanding anything 
to the contrary elsewhere in this agreement, the following provisions apply with 
respect to Products and any associated Services provided by such Manufacturers 
(“Manufacturer Services”), as well as Services performed by ANM (“ANM Services”): (i) 
Products and Manufacturer Services are subject to additional terms which are 
available at https://anm.com/eulas-and-product- warranties/ (“Manufacturer’s 
Terms”); (ii) Products and Manufacturer Services purchased for a 12+ month 
subscription term are non-cancelable and non- refundable unless Customer is a 
government entity subject to non-appropriation of funds; (iii) Products are non-
returnable except that Customer may return erroneously shipped Products or 
Products that the Manufacturer authorizes for return through its Return 
Merchandise Authorization process (“RMA”); (iv) to the extent authorized, ANM shall 
pass through to Customer any transferable warranties and indemnifications with 
respect to Products and Manufacturer Services; and (v) TO THE MAXIMUM EXTENT 
PERMITTED BY APPLICABLE LAW AND REGARDLESS OF WHETHER ANY REMEDY 
FAILS OF ITS ESSENTIAL PURPOSE AND REGARDLESS OF WHAT CAUSE OF ACTION 
OR CLAIM FOR RELIEF IS ASSERTED: (A) IN NO EVENT WILL EITHER PARTY OR ITS 
OFFICERS, DIRECTORS, EMPLOYEES, SUCCESSORS, ASSIGNS, OR AFFILIATES BE 
LIABLE TO THE OTHER PARTY OR ANY OTHER PERSON FOR ANY INDIRECT, 
INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR OTHER SPECIAL DAMAGES; (B) THE 
ONLY LIABILITY ANM WILL HAVE WITH RESPECT TO PRODUCTS AND

CITY OF GLENDALE / GLENDALE LIBRARY 
RFP 25-40 / FCC FORM 470 #250009384 
RFP Response Workbook 
 
February 14, 2025  
 
 
 
©2025 ANM, Inc.  
 
 
 
13 
MANUFACTURER SERVICES PROVIDED UNDER THIS AGREEMENT WILL BE THE RMA 
PRODUCT RETURN RIGHTS AND THE OBLIGATION TO PASS THROUGH 
TRANSFERABLE MANUFACTURER WARRANTIES AND INDEMNIFICATIONS AS 
DESCRIBED IN THIS SENTENCE; AND (C) THE MAXIMUM LIABILITY OF ANM WITH 
RESPECT TO ANM SERVICES SHALL BE LIMITED TO THE AMOUNT OF FEES PAID BY 
CUSTOMER TO ANM FOR SUCH SERVICES DURING THE TWELVE (12) MONTHS PRIOR 
TO THE FIRST EVENT OR OCCURRENCE GIVING RISE TO THE CLAIM.

CITY OF GLENDALE / GLENDALE LIBRARY 
RFP 25-40 / FCC FORM 470 #250009384 
RFP Response Workbook 
February 14, 2025 
©2025 ANM, Inc. 
14 
City of Glendale 
Solicitation Number: RFP 25-40 / 42500057 
E-RATE FUND YEAR 2025 CATEGORY TWO
EQUIPMENT FOR GLENDALE LIBRARY RESPONSE 
WORKBOOK 
CITY OF GLENDALE 
Procurement Division  
5970 West Brown Street, 
Suite 210 
Glendale, Arizona 85302 
6.
ADDENDUM RESPONSES AND ACKNOWLEDGEMENT:
Attach addendum response(s) and acknowledgement(s) here.
ANM Response:
None
7.
CONFLICT OF INTEREST STATEMENT:
If Offeror indicated they have a conflict of interest on the Offer Sheet, Offeror must provide details
here. Please refer to the CONFLICT-OF-INTEREST section within Exhibit 1 for required information
to be included here.
ANM Response:
Not applicable.

CITY OF GLENDALE / GLENDALE LIBRARY 
RFP 25-40 / FCC FORM 470 #250009384 
ANM Fact Sheet 
February 14, 2025 
©2025 ANM, Inc. 
15 
ANM FACT SHEET 
LEGAL ENTITY NAME: 
Advanced Network Management Inc. / dba ANM Inc. 
DATE FOUNDED: 
1994 
CORPORATE STATUS: 
S Corporation 
HEADQUARTERS: 
4001 Jefferson Plaza NE, Albuquerque, NM 87109 
WEBSITE: 
www.anm.com 
MAIN PHONE: 
1-866-527-8822
GENERAL DESCRIPTION: 
One of the fastest-growing IT consultancies in the U.S., ANM 
provides innovative solutions and expert local service to large and 
mid-sized companies. Our dedicated team designs, implements and 
supports IT solutions in enterprise networking, cloud, remote 
workforce solutions, collaboration, security, cabling, and audio 
visual.  
ANM is headquartered in Albuquerque and has offices in Denver, 
Scottsdale, El Paso and Casper, WY. We enjoy a 98.6% client 
satisfaction rating, as well as excellent employee and client 
retention rates. 
NUMBER OF EMPLOYEES: 
250+ 
CORPORATE OFFICERS: 
Raminder Mann, Chief Executive Officer 
Vance Krier, Chief Technology Officer 
Kurt Huegin, Vice President, Sales & Marketing 
Wray Smith, Vice President, Service Delivery 
Mary Calderwood, Vice President, Finance 
Ben Hadary, Vice President, Legal Counsel 
Meralys Stephens, Vice President, Human Resources 
FEDERAL ID #/FEIN: 
85-0427142
DUNS: 
839096247 
NAICS CODES: 
517810, 517121, 518210, 238210, 334112, 541513, 541519, 541512 
E-VERIFY ID:
432209

EXHIBIT B 
E-Rate Fund Year 2025 Category Two Equipment
COMPENSATION 
METHOD AND AMOUNT OF COMPENSATION 
The method of payment is provided in Section 5 of this Agreement. 
NOT-TO-EXCEED AMOUNT 
The total amount of compensation paid to Contractor for full completion of all work required by the Project during 
the entire term of the Project must not exceed $128,167.00. 
DETAILED PROJECT COMPENSATION 
See Contractor's pricing below..

Item No. Preferred Manufacturer 
Name or Equivalent
Model Number (SKU)
Estimated Quantity
 Total Price 
per Unit 
 Extended Price 
1
Cisco or equivalent
C9200CX-8P-2X2G-E
2
1,266.65
$       
2,533.30
$                 
2
Cisco or equivalent
CON-SNT-C9200C88
2
-
$                   
-
$                             
3
Cisco or equivalent
C9200L-24P-4X-E
1
2,151.36
$       
2,151.36
$                 
4
Cisco or equivalent
C9200L-DNA-E-24-3Y
1
324.72
$           
324.72
$                     
5
Cisco or equivalent
CON-SNT-C920024X
1
-
$                   
-
$                             
6
Cisco or equivalent
C9200L-48P-4X-E
11
3,713.43
$       
40,847.73
$              
7
Cisco or equivalent
C9200L-DNA-E-48-3Y
11
596.07
$           
6,556.77
$                 
8
Cisco or equivalent
CON-SNT-C9200L4X
11
-
$                   
-
$                             
9
Cisco or equivalent
C9300L-24P-4X-A
2
3,376.05
$       
6,752.10
$                 
10
Cisco or equivalent
C9300L-DNA-A-24-3Y
2
1,069.92
$       
2,139.84
$                 
11
Cisco or equivalent
CON-SNT-C93004G4
2
-
$                   
-
$                             
12
Cisco or equivalent
C9300L-48P-4X-A
2
4,962.99
$       
9,925.98
$                 
13
Cisco or equivalent
C9300L-DNA-A-48-3Y
2
2,006.77
$       
4,013.54
$                 
14
Cisco or equivalent
CON-SNT-CA00LXL8
2
-
$                   
-
$                             
15
Cisco or equivalent
C9500-NM-8X
2
2,246.30
$       
4,492.60
$                 
16
Cisco or equivalent
CW9176I-CFG
17
927.77
$           
15,772.09
$              
17
Cisco or equivalent
LIC-ENT-3YR
17
203.21
$           
3,454.57
$                 
18
Cisco or equivalent
PA-460
2
3,266.25
$       
6,532.50
$                 
19
Cisco or equivalent
PAN-SVC-PREMUSG-460-3YR 
2
2,167.10
$       
4,334.20
$                 
19
Cisco or equivalent
PWR-C1-715WAC=
3
842.81
$           
2,528.43
$                 
20
Cisco or equivalent
SMT1500RM2UCNC
4
1,252.33
$       
5,009.32
$

E-rate Eligible Price per 
Unit % 
E-rate Ineligible Price 
per Unit % 
Equivalent Make
Equivalent Model
100%
0%
100%
0%
Cisco/included w/line 1
CON-SWC9200C88
100%
0%
Cisco
C9200L-24P-4X-EDU
100%
0%
100%
0%
Cisco/included w/line 3
CON-SWC92L24PX
100%
0%
Cisco
C9200L-48P-4X-EDU
100%
0%
100%
0%
Cisco/included w/line 6
CON-SWC92L48PX
100%
0%
Cisco
C9300L-24P-4X-EDU
100%
0%
      
100%
0%
Cisco/included w/line 9
CON-SWC9300LD2
100%
0%
Cisco
C9300L-48P-4X-EDU
100%
0%
      
      
100%
0%
Cisco/included w/line 12
CON-SWC9300LX4
100%
0%
      
100%
0%
      
      
100%
0%
      
100%
0%
      
100%
0%
      
      
100%
0%
      
      
100%
0%