Linking Agreement with CDW Government, LLC

Docusign Envelope ID: 26EA31C4-59D8-40C3-89A8-F616E2F8FB44

C25-0200
LINKING AGREEMENT
BETWEEN
THE CITY OF GLENDALE, ARIZONA
AND
CDW GOVERNMENT LLC

This Linking Agreement (“Agreement”) is entered into as of this 25th day of March, 2025, between the
City of Glendale, an Arizona municipal corporation (“City”), and CDW Government LLC, an Illinois limited
liability company, authorized to do business in Arizona (“Contractor”), collectively, the “Parties.”

RECITALS

A. On July 2, 2024, City of Mesa, a member of the Arizona State Purchasing Cooperative, entered into
a contract with Contractor to purchase the goods and services described in Information Technology
Solutions Products and Services Agreement No. 2024056 (“Cooperative Agreement”), which is
attached hereto as Exhibit A. The Cooperative Agreement allows its coopetative use by other
governmental agencies, including the City.

B. Section 2-149 of the City’s Procurement Code permits the Finance Director to procure goods and
services by participating with other governmental units in cooperative purchasing agreements when
the best interests of the City would be served.

Cc. Section 2-149 also provides that the Finance Director may enter into such cooperative agreements
without meeting the formal or informal solicitation and bid requirements of Glendale City Code
Sections 2-145 and 2-146.

D. The City wishes to contract with Contractor for supplies or services identical to those being provided

to other units of government under the Cooperative Agreement. Contractor consents to the City’s
cooperative use of the terms and conditions of the Cooperative Agreement, and agrees to provide
the supplies and services set forth in the Statement of Work appended hereto as Exhibit B.

AGREEMENT

NOW, THEREFORE, in consideration of the foregoing recitals, which are incorporated by reference, and
the covenants and promises contained in this Linking Agreement, the parties agree as follows:

1. Term of Agreement.

A. As provided in the Cooperative Agreement, purchases can be made by governmental entities
from the date of award, which was July 2, 2024, until the date the contract terminates on July
1, 2028, unless the term is extended by mutual agreement of the parties to the Cooperative
Agreement. The initial period of this Agreement is the period from the Effective Date of
this Agreement until July 1, 2028.

B. The City may extend the term of this Agreement for up to a maximum of six (6) years upon
the mutual written agreement of the parties, if the Cooperative Agreement is likewise
extended. The City must give the Contractor notice that it is exercising its option to extend
this Agreement 30 days prior to the anniversary of the Effective Date. Glendale extensions
are not automatic and shall only occur if the City affirmatively exercises its right to extend
this Agreement.

1
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2. Scope of Work; Terms, Conditions, and Specifications.

A. Contractor shall provide City the supplies and/or services identified in the Scope of Work
attached as Exhibit B.

B. Contractor agrees to comply with all the terms, conditions and specifications of the
Cooperative Purchasing Agreement. Such terms, conditions and specifications are
specifically incorporated into and ate an enforceable part of this Agreement.

3. Compensation.

A. City shall pay Contractor compensation at the same rate and on the same schedule as
provided in the Cooperative Purchasing Agreement, which is attached hereto as Exhibit C.

B. The total purchase price for the supplies and/or services purchased under this Agreement
shall not exceed nine million dollars ($9,000,000) for the entire term of the Agreement (initial
term plus any extensions).

4. Cancellation. This Agreement may be cancelled pursuant to A.RS. § 38-511.

5. Non-disctimination. Contractor must not discriminate against any employee or applicant for
employment on the basis of race, color, religion, sex, national origin, age, marital status, sexual
orientation, gender identity or expression, genetic characteristics, familial status, U.S. military veteran
status or any disability. Contractor will require any Sub-contractor to be bound to the same
requirements as stated within this section. Contractor, and on behalf of any subcontractors, warrants
compliance with this section.

6. Insurance Certificate. A certificate of insurance applying to this Agreement must be provided to the
City prior to the Effective Date.

7. E-verify. Contractor complies with A.RS. § 23-214 and agrees to comply with the requirements of
ARS. § 41-4401.

8. No Boycott of Israel. To the extent A.R.S § 35-393 through § 35-393.03 are applicable, the patties
hereby certify that they are not currently engaged in, and agree for the duration of the Agreement to
not engage in, a boycott of goods or services from Israel, as that term is defined in A.R.S § 35-393.

9. Uyghur Forced Labor Prevention Act (UFLPA). Contractor certifies that it does not currently, and
during the term of this Agreement, will not use:
a. the forced labor of ethnic Uyghurs in the People’s Republic of China;

b. any goods or services produced by the forced labor of ethnic Uyghurs in the People’s
Republic of China; and

c. any contractors, subcontractors ot suppliers that use the forced labor or any goods
or services produced by the forced labor of ethnic Uyghurs in the People’s Republic
of China.

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10. Attestation of PCI Compliance. When applicable, the Contractor will provide the City annually with
a Payment Card Industry Data Security Standard (PCI DSS) attestation of compliance certificate
signed by an officer of Contractor with oversight responsibility.

11. Notices. Any notices that must be provided under this Agreement shall be sent to the Parties’
respective authorized representatives at the address listed below:

City of Glendale
c/o Mike Siewerth

6835 N. 57" Drive, Suite 100

Glendale, AZ 85301
and

CDW Government LLC
Attn: General Council
230 N. Milwaukee Avenue
Vernon Hills, IL 60061

CDW Government LLC
Attn: Program Sales

2 Corporate Drive, Suite 800
Shelton, CT 06484

IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the date and year set

forth above.
“City”
City of Glendale, an Arizona

municipal corporation

By:

Kevin R. Phelps
City Manager

ATTEST:

Julie K. Bower (SEAL)
City Clerk

APPROVED AS TO FORM:

Michael D. Bailey
City Attorney

“Contractor”

CDW Government LLC,
a Illinois limited liability company
‘Signed by:
i rerdiavan 3/3/2025
By: [ tug 3 5242 aw 3/3/

Name: Anup Sreedharan
Title: Sr. Manager, Program Sales

01/28/2025

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LINKING AGREEMENT
BETWEEN
THE CITY OF GLENDALE, ARIZONA
AND
CDW GOVERNMENT LLC

EXHIBIT A
CITY OF MESA AGREEMENT NO. 2024056

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~~
mesa-az

AGREEMENT PURSUANT TO SOLICITATION
CITY OF MESA AGREEMENT NUMBER 2024056

INFORMATION TECHNOLOGY SOLUTIONS PRODUCTS AND SERVICES

CITY OF MESA, Arizona (“

9
my
ity of Mesa — Purchasing Division

Department Name
| Mailing Address

| P.O. Box 1466
‘Mesa, AZ 85211-1466

' Delivery Address

20 East Main St, Suite 450

Attention

1
|
—
| E-Mail __
f hone

E
PI

With a copy to:

Mesa,AZ 85201.
Ted Stallings
__| Procurement Officer I!

Ted. Stallings@MesaAZ.orc org
| ae) 600-205

City of Mesa — Department of Inovation and Technology
Attn: Suzanne Alberts

AND

cow GOVERNMENT, LLC, (“Contractor”) _

" Mailing Address
Remit to Address

{ Attention
| E-Mai _E-Mail

: Phone _
|

[4 Attention

E. ‘ail

230 North Milwaukee Avenue
Vernon Hills, IL_60061
| 75 Re Remittance [ Drive, Suite 1515
“Chicago, IL 60 60675
Emily Nye. oe
emily.nye@cdwg.com
i: 973-714-0711

‘chrande@cdgw. com
847-371-7149

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CITY OF MESA AGREEMENT PURSUANT TO SOLICITATION

This Agreement pursuant to Solicitation (‘Agreement’) is entered into this 5th day of July, 2024, by and
between the City of Mesa, Arizona, an Arizona municipal corporation (“City”), and CompanyName, a(n)
State corporation/company/natural person (“Contractor”). The City and Contractor are each a “Party” to the
Agreement or together are “Parties” to the Agreement.

RECITALS

A. The City issued Solicitation number 2024056 (“Solicitation”) for INFORMATION TECHNOLOGY
SOLUTIONS PRODUCTS AND SERVICES, to which Contractor provided a response (“Response”);
and

B. The City Selected Contractor’s Response as being in the best interest of the City and wishes to engage
Contractor in providing the services/materials described in the Solicitation and Response.

In consideration of the reciprocal promises contained in the Agreement, and for other valuable and good
consideration, which the Parties acknowledge the receipt and sufficiency of, the Parties agree to the
following Terms & Conditions.

TERMS & CONDITIONS

1. Term. This Agreement is for a term beginning on July 2, 2024 and ending on July 1, 2028. The use
of the word “Term” in the Agreement includes the aforementioned period as well as any applicable
extensions or renewals in accordance with this Section 1.

14.1 Renewals. On the mutual written agreement of the Parties, the Term may be renewed up to a
maximum of six (6) years. Any renewal(s) will be a continuation of the same terms and
conditions as in effect immediately before the expiration of the then-current term.

1.2 Extension for Procurement Processes. Upon the expiration of the Term of this Agreement,
including any renewals permitted herein, at the City's sole discretion, this Agreement may be
extended on a month-to-month basis for a maximum of six (6) months to allow for the City's
procurement processes in the selection of a Contractor to provide the services/materials
provided under this Agreement. The City will notify the Contractor in writing of its intent to
extend the Agreement at least thirty (30) calendar days before the expiration of the Term. Any
extension under this Subsection 1.2 will be a continuation of the same terms and conditions as
in effect immediately prior to the expiration of the then-current term.

1.3 Delivery. Delivery shall be made to the location(s) contained in the Scope of Work within thirty
(30) days after receipt of an order. Title to Products and risk of loss or damage during shipment
pass from Contractor to City upon delivery to the destination specified on the applicable
purchase order (F.O.B. Destination, freight prepaid and allowed). Contractor agrees to deliver
all products to be delivered F.O.B. destination, freight pre-paid and allowed to various locations
throughout the City. In many cases within the City, the Contractor may be asked to deliver ail
products to the front counter within a given department. For special orders, the Parties agree
to negotiate in good faith an alternative delivery date when necessary. Notwithstanding the
foregoing, title to software will remain with the applicable licensor(s), and the City's rights
therein are contained in the license agreement between such licensor(s) and the City.

2. Scope of Work. The Contractor will provide the necessary staff, services and associated resources
to provide the City with the services, materials, and obligations attached to this Agreement as Exhibit
A ("Scope of Work") Contractor will be responsible for all costs and expenses incurred by Contractor that
are incident to the performance of the Scope of Work unless otherwise stated in Exhibit A. Contractor
will supply all equipment and instrumentalities necessary to perform the Scope of Work. If set forth in
Exhibit A, the City will provide Contractor's personnel with adequate workspace and such other related

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facilities as may be required by Contractor to carry out the Scope of Work.

The Agreement is based on the Solicitation and Response which are hereby incorporated by reference
into the Agreement as if written out and included herein. In addition to the requirements specifically set
forth in the Scope of Work, the Parties acknowledge and agree that the Parties shall perform in
accordance with all terms, conditions, specifications and other requirements set forth within the
Solicitation and Response unless modified herein.

Orders. Orders must be placed with the Contractor by either a: (i) Purchase Order when for a one- time
purchase; (ii) procurement card; (iii) Delivery Order or Blanket Purchase Order for a requirements
contract where multiple as-needed orders will be placed with the Contractor; (iv) Executed Statement
of Work (SOW); or (v) Executed Cloud Service Order (CSO) Form. The City may use the Internet to
communicate with Contractor and to place orders as permitted under this Agreement. Unless explicitly
stated in a separate writing executed by the Parties, the terms and conditions on any order form, quote,
or similar document provided by Contractor to the City will not take precedence over the language set
forth in this Agreement or any of the documents outlined in Section 4 below.

Document Order of Precedence. In the event of any inconsistency between the terms of the body of
the Agreement, Exhibits, Solicitation, and Response, the language of the documents will control in the
following order.

a. Amendments to the Agreement
b. Agreement
c. Exhibits
1. Mesa Standard Terms & Conditions (Exhibit C)
2. Pricing (Exhibit B)
3. Scope of Work (Exhibit A)
4. Other Exhibits not listed above
d. Solicitation including any addenda
e. Contractor's Response

Payment. Subject to the provisions of the Agreement, the City will pay Contractor the sum(s) described
in Exhibit B ("Pricing") in consideration of Contractor's performance of the Scope of Work during the
Term.

Pricing, Contractor's pricing shall be in the format of a minimum percentage discount off a verifiable
price index. Contractor may submit discounts for various manufacturers. At the time of purchase,
Contractor may offer deeper discounts beyond the discounted price list, based on volume or other
factors, as applicable. Minimum discounts will remain firm during the entirety of the Term of the
Agreement, unless the Contractor requests to increase its discount percentage, and Pricing will include
all charges that may be incurred in fulfilling requirement(s). In addition to decreasing prices for the
balance of the Term due to a change in market conditions, a Contractor may conduct sales promotions
involving price reductions for a specified lesser period. Inthe event a product is discontinued, Contractor
will provide a product of the same or greater functionality, utilizing the discount structure.

No price modifications will be accepted without proper request by the Contractor and response by the
City's Purchasing Division.

6.1 Price Adjustment. Any requests for reasonable price adjustments must be submitted in
accordance with this Section. Requests for adjustment in cost of labor and/or materials must
be supported by appropriate documentation. There is no guarantee the City will accept a price
adjustment; therefore, Contractor should be prepared for the Pricing to be firm over the Term of
the Agreement. The City is only willing to entertain price adjustments based on an increase to
Contractor's actual expenses or other reasonable adjustment in providing the services/materials
under the Agreement. If the City agrees to the adjusted price terms, the City shall issue written
approval of the change.

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6.2

6.3

6.4

6.5

During the sixty (60) day period prior to the expiration of the then-current term date of the
Agreement, the Contractor may submit a written request to the City to allow an increase to the
prices in an amount not to exceed the twelve (12) month change in the Consumer Price Index
for Ali Urban Consumers (CPI-U), US City Average, All Items, Not Seasonally Adjusted as
published by the U.S, Department of Labor, Bureau of Labor Statistics
(http:/Awww.bls.gov/cpi/home.htm). The City shall review the request for adjustment and
respond in writing; such response and approval shall not be unreasonably withheld.

Renewal and Extension Pricing. Any extension of the Agreement will be at the same pricing
as the initial term. If the Agreement is renewed in accordance with Section 1, pricing may be
adjusted for amounts other than inflation that represent actual costs to the Contractor based on
the mutual agreement of the Parties. Contractor may submit a request for a price adjustment
along with appropriate supporting documentation demonstrating the cost to the Contractor.
Renewal prices shall be firm for the term of the renewal period and may be adjusted thereafter
as outlined in the Subsection 6.2. There is no guarantee the City will accept a price adjustment.

Invoices. Payment will be made to Contractor following the City's receipt of a properly
completed invoice. Any issues regarding billing or invoicing must be directed to the City
Department/Division requesting the service or material from the Contractor. A properly
completed invoice should contain, at a minimum, all of the following:

Contractor name, address, and contact information;

City billing information;

City contract number as listed on the first page of the Agreement;
Invoice number and date;

Payment terms;

Date of service or delivery;

Description of materials or services provided;

If materials provided, the quantity delivered and pricing of each unit;
Applicable taxes; and

Total amount due.

rsa mp oO oD

Payment of Funds. Contractor acknowledges the City may, at its option and where available
use a Procurement Cardle-Payables to make payment for orders under the Agreement;
otherwise, payment will be through a traditional method of a check or Electronic Funds Transfer
(EFT) as available.

. If at any time the City determines that a cost for which
payment was made to Contractor is a disallowed cost, such as an overpayment or a charge for
materials/service not in accordance with the Agreement, the City will notify Contractor in writing
of the disallowance; such notice will state the means of correction which may be, but is not limited
to, adjustment of any future claim/invoice submitted by Contractor in the amount of the
disallowance or to require repayment of the disallowed amount by Contractor. Contractor will
be provided with the opportunity to respond to the notice.

7. Insurance.

7.4

Contractor must obtain and maintain at its expense throughout the Term of the Agreement, ata
minimum, the types and amounts of insurance set forth in this Section 7 from insurance
companies authorized to do business in the State of Arizona; the insurance must cover the
materials/service to be provided by Contractor under the Agreement. For any insurance
required under the Agreement, Contractor will name the City of Mesa, its agents,
representatives, officials, volunteers, officers, elected officials, and employees as additional
insured, as evidenced by providing either an additional insured endorsement or proper
insurance policy excerpts.

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8.

7.2

7.3

7.4

75

7.6

7.7

7.8

7.9

Nothing in this Section 7 limits Contractor's responsibility to the City. The insurance
requirements herein are minimum requirements for the Agreement and in no way limit any
indemnity promise(s) contained in the Agreement.

The City does not warrant the minimum limits contained herein are sufficient to protect
Contractor and subcontractor(s) from liabilities that might arise out of performance under the
Agreement by Contractor, its agents, representatives, employees, or subcontractor(s).
Contractor is encouraged to purchase additional insurance as Contractor determines may be
necessary.

Each insurance policy required under the Agreement must be in effect at or prior to the execution
of the Agreement and remain in effect for the Term of the Agreement.

Prior to the execution of the Agreement, Contractor will provide the City with a Certificate of
Insurance (using an appropriate "ACORD" or equivalent certificate) signed by the issuer with
applicable endorsements. The City reserves the right to request additional copies of any or all
of the policies, endorsements, or notices relating thereto required under the Agreement.

When the City requires a Certificate of Insurance to be furnished, Contractor's insurance is
primary of all other sources available. When the City is a certificate holder and/or an additional
insured, Contractor agrees no policy will expire, be canceled, or be materially changed to affect
the coverage available without advance written notice to the City.

The policies required by the Agreement must contain a waiver of transfer rights of recovery
(waiver of subrogation) against the City, its agents, representatives, officials, volunteers,
officers, elected officials, and employees for any claims arising out of the work of Contractor.

All insurance certificates and applicable endorsements are subject to review and approval by
the City's Risk Management Division.

Types and Amounts of Insurance. Contractor must obtain and retain throughout the term of
the Agreement, at a minimum, the following:

7.9.1 Worker's compensation insurance in accordance with the provisions of Arizona law.
If Contractor operates with no employees, Contractor must provide the City with written
proof Contractor has no employees. If employees are hired during the course of this
Agreement, Contractor must procure worker's compensations in accordance with
Arizona law.

7.9.2 The Contractor shall maintain at all times during the term of this contract, a minimum
amount of $1 million per occurrence/$2 million aggregate Commercial General Liability
insurance, including Contractual Liability. For Commercial General Liability insurance,
the City of Mesa, their agents, officials, volunteers, officers, elected officials or
employees shall be named as additional insured, as evidenced by providing an
additional insured endorsement.

7.9.3 Automobile liability, bodily injury and property damage with a limit of $1 million per
occurrence including owned, hired and non-owned autos.

. Contractor acknowledges and agrees the Agreement is a requirements

contract; the Agreement does not guarantee any purchases will be made (minimum or maximum).
Orders will only be placed when the City identifies a need and issues a purchase order or a written notice
to proceed. The City reserves the right to cancel purchase orders or a notice to proceed within three (3)
business days of issuance; any such cancellation will be in writing. Should a purchase order or notice
to proceed be canceled, the City agrees to reimburse Contractor for any actual and documented costs

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10.

11.

12.

13.

14.

15.

incurred by Contractor. The City will not reimburse Contractor for any avoidable costs incurred after
receipt of cancellation including, but not limited to, lost profits, shipment of materials, or performance of
services. The City reserves the right to purchase contracted items through other sources if determined
in the best interests of the City to do so.

Notices. All notices to be given pursuant to the Agreement will be delivered to the Contractor at the
address listed on Page 1 of this Agreement. Notice will be delivered pursuant to the requirements set
forth the Mesa Standard Terms and Conditions that are attached to the Agreement as Exhibit C.

Representations of Contractor. To the best of Contractor's knowledge, Contractor agrees that:

a. Contractor has no obligations, legal or otherwise, inconsistent with the terms of the
Agreement or with Contractor's undertaking of the relationship with the City;

b. Performance of the services called for by the Agreement do not and will not violate any
applicable law, rule, regulation, or any proprietary or other right of any third party;

c. Contractor will not use in the performance of Contractor's responsibilities under the
Agreement any proprietary information or trade secret of a former employer of its
employees (other than City, if applicable); and

d. Contractor has not entered into and will not enter into any agreement, whether oral or
written, in conflict with the Agreement.

Mesa Standard Terms and Conditions. Exhibit C to the Agreement is the Mesa Standard Terms and
Conditions as modified by the Parties, which are incorporated by reference into the Agreement as though
fully set forth herein. In the event of any inconsistency between the terms of the Agreement and the
Mesa Standard Terms and Conditions, the language of the Agreement will control. The Parties or a
Party are referred to as a "party" or "parties" in the Mesa Standard Terms and Conditions. The Term is
referred to as the "term" in the Mesa Standard Terms and Conditions.

Counterparts and Facsimile or Electronic Signatures. This Agreement may be executed in two (2)
or more counterparts, each of which will be deemed an original and all of which, taken together, will
constitute one agreement. A facsimile or other electronically delivered signature to the Agreement
will be deemed an original and binding upon the Party against whom enforcement is sought.

Incorporation of Recitals and Exhibits, All Recitals and Exhibits to the Agreement are hereby
incorporated by reference into the Agreement as if written out and included herein. In the event of any
inconsistency between the terms of the body of the Agreement and the Exhibits, the language of the
Agreement will control.

Exhibits to this Agreement are the following:
{A) Scope of Work/ Technical Specifications
(B) Pricing
(C) Mesa Standard Terms and Conditions

Attorneys' Fees. The prevailing Party in any litigation arising out of the Agreement will be entitled to
the recovery of its reasonable attorney's fees, court costs, and other litigation related costs and fees
from the other Party.

Additional Acts, The Parties agree to execute promptly such other documents and to perform such
other acts as may be reasonably necessary to carry out the purpose and intent of the Agreement.

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16. Headings, The headings of the Agreement are for reference only and will not limit or define the
meaning of any provision of the Agreement.

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By executing below, each Party acknowledges that it understands, approves, and accepts all of the terms
of the Agreement and the attached exhibits.

IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first above written.

CITY OF MESA, ARIZONA CDW GOVERNMENT, LLC
Edward Quedens

By:

Edward Quedens Dario Bertocchi

Printed Name Printed Name

Business Services Director Vice President, Contracting Operations

Title Title

7/8/24 09:01 MST July 5, 2024

Date Date

REVIEWED BY:

By: Ted, Stallings

Ted Stallings, CPPB
Procurement Officer II

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EXHIBIT A
SCOPE OF WORK
1 SCOPE OF WORK: For the purchase of Information Technology Solutions, Products, and
Services.
2. ORDERING. Aijthough the City is open to alternate ordering methods, the primary methods for
customers placing orders with the Supplier are the following:
a. Online
b. Email
c. Telephone
d. Fax

3. DELIVERY REQUIREMENT. The contractor agrees to deliver all products to the desktop of the
ordering customer and be delivered F.O.B. destination, freight pre-paid and allowed to various
locations throughout the City. In many cases within the City, the Contractor may be asked to deliver
all goods to the front counter within a given department. This is the City of Mesa requirement and
other participating agencies may have other delivery requirements.

4. SCOPE OF PRODUCTS. The intent of this solicitation is to establish a contract with the ability to
purchase a comprehensive, wide variety of Information Technology Solution Products and Services
including but not limited to the following categories:

a. Software: National brand name _ Microsoft, Google, Oracle, Enterprise
applications/solutions, cyber security applications/solutions, etc.

b. Personal Computer Systems: National brand name desktop PCs, notebooks, laptops,
tablets, and other related devices from Enterprise Tier and Middle Tier Contractors that are
business related computers, manufactured by companies, such as, Apple, COMPAQ, Dell,
Gateway, Hewlett Packard, IBM / Lenovo, Panasonic, and Toshiba. Product will include
the operating system license, software media and documentation in the hardware
shipment.

c. Standard Business Workstation: These will be used for typical tasks, which will include
word processing, spreadsheet analysis, database management, business graphics,
statistical analysis, internet, and other office automation activities. Product will include the
operating system license, software media and documentation in the hardware shipment.

d. High End Workstation: These will be used by application developers using GIS, CASE or
other high-level language development tools, Computer Aided Design and Drafting
professional, Internet Application developers or other sophisticated application work.
Product will include the operating system license, software media and documentation in
the hardware shipment.

e. Laptop Computer or Notebook: These will be used by traveling or remote access user for
typical office automation and business productivity use. With a port replicator or docking
station, it may also be used as a standard desktop. Product will include the operating
system license, software media and documentation in the hardware shipment.

f. Network Equipment: This includes equipment primarily used for communications over an
IP network. This includes servers (physical and virtual), layer 2 and layer 3 switches,
routers, area wireless access points, point-to-point wireless access, optics, media
interfaces (i.e. serial, T1, T3, OC3) and fiber channel. Class of equipment should include
home office, small and medium business, and enterprise. Contractors may include, but

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33.

not limited to, Cisco Systems, Dell, Juniper Networks, HP, Extreme Networks, Enterasys
Networks, D-Link, Netgear, and Brocade Communications Systems.

g. Monitors: These will include plug and play compatible monitors that are manufactured for
the above systems and/or any other brand that may be specifically called for by the ordering
entity and which meet the most current UL and OSHA requirements.

h. Computer and Network Products, Peripherals, Accessories, and Components: Complete
availability of major manufacturer's product lines on items such as, but not limited to RAM,

graphic accelerator cards, network interface cards, cables, printers, scanners, monitors,
AV equipment, unified communications hardware, mobility hardware, modems, routers,
switches, keyboards, drives, memory cards, cables, batteries, power management,
supplies, etc.

i. Information Technology/Educational Furniture: Includes furniture design, delivery,
installation, parts, maintenance, and repair and replacement.

j. Services: Services such as, but not limited to cloud computing, consulting, technical
support, leasing/financing, trade-ins, repair, design, analysis, configuration,
implementation, installation, training, maintenance, advisory, managed and support
services, staff augmentation, professional services, etc. In addition, services that are
related to the design, use, or operation of the products being purchased such as system
configurations, testing, hardware/software installation, upgrades, imaging, etc. Services
may also include materials, equipment, and supplies provided by the Reseller under an
SOW.

Note: All hardware should come assembled. For example, if extra memory, additional
drives, or peripherals are ordered, the Contractor must install them unless the Participating
Agency requests, that they not be installed.

k. Comprehensive Product Offering: Offeror's complete catalog and services offered shall be
available. Each offeror awarded a contract under this solicitation may offer their complete
product and service offering. Pricing for products and services must be entered on the
appropriate section of the Price Page. The City reserves the right to accept or reject any
or all items offered.

|. Financing: Options available such as lease programs and conditional sales contracts.

5. LICENSES. Participating Agencies may be required to sign a separate agreement, rider, or End

User Licensing Agreement (“EULA"), etc., as required by manufacturers.

DEFECTIVE PRODUCT. All defective products shall be replaced and exchanged by the
Contractor. The cost of transportation, unpacking, inspection, re-packing, re-shipping, or other like
expenses shall be paid by the Contractor. All replacement products must be received by the City
within seven (7) business days of initial notification.

i DUC RRVICES: The scope described in this RFP and resulting
contract(s) is preliminary in nature and intended to provide Contractors with a general overview of
the major tasks envisioned as part of this solicitation. The City reserves the right to expand and/or
reduce the Project Objectives as may be appropriate based on the technical content of the
successful Contractor's proposal and/or during contract negotiations based on budget
considerations.

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