2025-29 Consolidated Plan & 2025-26 Annual Action Plan - SUBSTANTIAL FINAL FORM
Extracted text (via pymupdf)
497302 characters
Consolidated Plan
GLENDALE
1
OMB Control No: 2506-0117 (exp. 09/30/2021)
May 2025
Consolidated Plan
GLENDALE
2
OMB Control No: 2506-0117 (exp. 09/30/2021)
Executive Summary
ES-05 Executive Summary – 24 CFR 91.200(c), 91.220(b)
1.
Introduction
As a recipient of Community Development Block Grant and Emergency Solutions Grant Program funds,
the City of Glendale is required to submit a Consolidated Plan under Federal regulations at 24 CFR Part
91. The Consolidated Plan must be prepared every five years and must be updated annually via the
preparation of the Action Plan. The purpose of the city of Glendale's FY 2025-2029 Consolidated Plan is
to: 1. Assess the city's housing and community development needs; 2. Analyze the city's housing market
and economy; 3. Establish housing and community development priorities, goals and strategies to
address the identified needs; 4. and Identify the resources available from Community Development
Block Grant (CDBG) and Emergency Solutions Grant (ESG) entitlement grants and the HOME Investment
Partnerships (HOME) Program through the Maricopa HOME Consortium, as well as program income
received to address the community needs and implement the strategies identified. Glendale is a
participant in the Maricopa Regional Continuum of Care (CoC) and a member of the Maricopa
Association of Governments (MAG).
2.
Summary of the objectives and outcomes identified in the Plan Needs Assessment Overview
Identified below are the goals and outcomes that the city of Glendale has identified as the basis for its
strategies and related activities to be carried out under the Consolidated Plan for fiscal years 2025-2029.
Actual activities may vary each Plan year and will be based on priorities established during the
Consolidated Plan process and the amount of the city's annual allocation. While goals and outcomes are
identified in the Consolidated Plan with estimated funding, actual funding for activities will be based on
the Annual Action Plan Goals and Objectives.
The city began the Consolidated Plan process in September 2024 and undertook a robust public
participation process that included 2 public hearings, 8 public meetings and hearings, a community and
resident survey that yielded 402 resident and 369 open responses (772 total), and 10 key stakeholder
interviews.
GOAL 1: Increase Access to Decent Affordable Housing
Glendale will increase the availability of affordable, quality housing for its residents by addressing the
needs of low- and moderate-income families. The city may achieve this through activities such as: new
construction, rehabilitations, and targeted support for both renters and homeowners. By offering
resources like homeownership assistance and rental support programs, Glendale aims to help families
obtain and maintain safe, decent, and affordable housing.
Outcome Indicators: Homeowner Emergency Home Repairs: 350 units; Rental households assisted: 100
households.
GOAL 2: Increase Access to Homeless Services
Consolidated Plan
GLENDALE
3
OMB Control No: 2506-0117 (exp. 09/30/2021)
Through its ongoing Strategic Planning process and work with the Maricopa Regional Continuum of
Care, the city will identify ways to partner with government, nonprofit and private sector organizations
to increase availability of homeless services. The city may achieve this through activities such as:
emergency shelter, transitional housing, permanent and supportive housing, and necessary supportive
services to mitigate crisis situations and promote self-sufficiency to homeless people and those at risk of
homelessness.
Outcome Indicators: Homeless persons sheltered: 213 Persons sheltered; Homelessness prevention:
375 persons assisted; Homeless rapidly re-housed: 200 persons assisted; Homeless provided with
employment opportunities: 50 persons assisted.
GOAL 3: Increase Access to Public Services for Vulnerable Populations
Through our funding of nonprofit agencies, the city will provide additional services to support low- and
moderate-income people, particularly food assistance and senior and youth services. Other vulnerable
groups may include those with disabilities, survivors of domestic violence, children in or aged out of
foster care, those suffering from addiction or mental health diseases and possibly others.
Outcome Indicators: Public service activities other than Low/Moderate Income Housing Benefit: 10,000
Persons Assisted
GOAL 4: Advance Fair Housing Initiatives
Per 42 U.S.C. §§ 3601-19, the Fair Housing Act, all Federal programs relating to housing and urban
development be administered in a manner that comply with the statutory requirements of the Fair
Housing Act.
Outcome Indicator: Public service activities other than Low/Moderate Income Housing Benefit: 100
Persons Assisted;
3.
Evaluation of past performance
As a recipient of CDBG program funds, the city is required to submit at the end of each program year a
Consolidated Annual Performance and Evaluation Report (CAPER). The CAPER summarizes the
accomplishments of the prior program year, and the progress made towards the goals established in the
Consolidated Plan.
The past five CAPERs were reviewed to assist with the formulation of goals and objectives as stated in
this Plan. Over the past five years, Glendale has made significant strides in addressing affordable
housing, homelessness, and public service needs through strategic use of federal funding. The city’s
rehabilitation programs improved hundreds of housing units, ensuring low- and moderate-income
homeowners had safe and habitable conditions. Tenant-Based Rental Assistance (TBRA) programs
successfully rehoused dozens of households, providing long-term stability for vulnerable families.
Through the Glendale Homelessness Solutions Alliance (GHSA), since FY 2021 through the current fiscal
year (FY 24-25) over 100,000 service units provided. The Glendale Works program supported
employment opportunities for individuals experiencing homelessness, leading to permanent housing
placements for homeless residents. Public services for vulnerable populations exceeded expectations,
Consolidated Plan
GLENDALE
4
OMB Control No: 2506-0117 (exp. 09/30/2021)
serving thousands annually, particularly youth, seniors, and individuals with disabilities. Infrastructure
improvements like the Downtown Café Lighting Project enhanced safety in low- and moderate-income
neighborhoods. The city’s pandemic response leveraged CARES Act and ARPA funds to implement
eviction prevention and utility assistance programs, mitigating housing crises for thousands of families.
The city also operated a microenterprise program to assist businesses negatively impacted by the
pandemic. Fair housing education initiatives expanded awareness, though further outreach remains a
priority. Across all programs, Glendale maintained a focus on efficiently utilizing resources to meet
federal standards and delivering impactful results for a large population.
4.
Summary of citizen participation process and consultation process
The City of Glendale demonstrated a commitment to community engagement through its citizen
participation and consultation processes, ensuring that residents and stakeholders play an active role in
shaping community development activities over the next five years.
As part of its Citizen Participation Plan, the city provided multiple opportunities for residents to
comment on the process and proposed activities and funding priorities. Public notices were published in
local newspapers, announcing public comment periods and hearings. Drafts of reports, including the
Consolidated Plan and Annual Action Plan, were made available for review at locations commonly
frequented by the public, such as city offices, public libraries, community centers, and the city’s website.
In addition, email notifications were sent to stakeholders, subrecipients, and nonprofit partners to
broaden awareness of opportunities to participate.
Public hearings and forums were a cornerstone of the consultation process, providing residents a
platform to share their input on housing, homelessness, and public service priorities. The community
needs assessment conducted by the city provided critical insights into the housing, economic, and social
challenges faced by Glendale residents. In all, we received 772 responses to our Community Needs
Survey. Zero (0) people attended the two (2) public meetings hosted by the city. No public comments
were received during the open comment period.
The consultation process was also closely tied to the city’s collaboration with regional partners,
including the Maricopa County HOME Consortium and Continuum of Care (CoC). These partnerships
enhanced the city’s ability to assess local and regional needs, coordinate resources, and align its
strategies with broader community goals. Specific efforts included participation in CoC planning
meetings and consultation with housing providers, homeless service organizations, and other agencies
to develop data-driven plans and prioritize funding.
Overall, Glendale’s citizen participation and consultation processes reflected a comprehensive approach
to community planning, emphasizing transparency, ease of engagement, and stakeholder collaboration.
These efforts ensured that the city’s housing and community development initiatives were informed by
varying perspectives and aligned with community needs and priorities.
5.
Summary of public comments
During the open comment period, copies of the 2025-2029 Consolidated Plan were placed Online at
www.glendaleaz.com/communityservicesplans and in 6 different physical locations, including:
x
Glendale Main Public Library – 5959 W. Brown Street
Consolidated Plan
GLENDALE
5
OMB Control No: 2506-0117 (exp. 09/30/2021)
x
Velma Teague Branch Library – 7010 N. 58th Avenue
x
Foothills Library – 19055 N. 57th Avenue
x
Heroes Park Library – 6075 N. 83rd Avenue
x
Glendale Public Housing Authority – 6842 N. 61st Avenue
x
System of Care Center (SoCC) – 7677 W Bethany Home Rd. Building E
No public comments were received
6.
Summary of comments or views not accepted and the reasons for not accepting them
N/A - the City of Glendale accepted all comments from the public.
7.
Summary
As one of Arizona’s fastest-growing cities, Glendale faces both opportunities and challenges in
expanding housing and economic opportunities for its citizens. The city’s rapid growth, particularly in
the single-family housing market, has driven upward trends in housing prices, making affordable housing
a persistent challenge. In response, Glendale is committed to addressing housing affordability and
stability through strategic use of federal resources and community partnerships.
To tackle housing challenges, Glendale will continue its investments in programs that provide affordable
housing options. These include offering Tenant-Based Rental Assistance (TBRA) through a subrecipient
and providing rehabilitation assistance to help low- and moderate-income residents—especially seniors
and individuals with disabilities—remain in their homes. Additional priorities include rental, and utility
assistance programs to prevent homelessness and help residents maintain stable housing.
Public services remain a critical focus, with funding allocated to nonprofit agencies that provide food
assistance, senior and youth services, and other programs targeting vulnerable populations.
Additionally, Glendale will work with the Continuum of Care and other partners to prevent and reduce
homelessness through emergency shelters, transitional housing, supportive services, and long-term
housing solutions for at-risk individuals and families.
Glendale has a proven record of leveraging partnerships throughout the West Valley and Maricopa
County to maximize the impact of its resources. By building on the strengths of its community and
regional organizations, the city strives to ensure that all residents have the opportunity to achieve
stability, independence, and productive lives.
Consolidated Plan
GLENDALE
6
OMB Control No: 2506-0117 (exp. 09/30/2021)
The Process
PR-05 Lead & Responsible Agencies - 91.200(b)
1.
Describe agency/entity responsible for preparing the Consolidated Plan and those responsible
for administration of each grant program and funding source
The following are the agencies/entities the Consolidated Plan and those responsible for administration
of each grant program and funding source.
Agency Role
Name
Department/Agency
CDBG Administrator
GLENDALE
Finance and Compliance Division
ESG Administrator
GLENDALE
Finance and Compliance Division
Table 1– Responsible Agencies
Narrative
The following are the agencies/entities responsible for preparing the Consolidated Plan and those
responsible for administration of each grant program and funding source.
Consolidated Plan Public Contact Information
Ms. Trilese DiLeo, Interim Human Services Grants Administrator
Finance and Compliance Division, Community Services Department
City of Glendale
7677 W Bethany Home Rd, Bldg E
Glendale, AZ 85303
623-930-3670
Consolidated Plan
GLENDALE
7
OMB Control No: 2506-0117 (exp. 09/30/2021)
PR-10 Consultation - 91.100, 91.110, 91.200(b), 91.300(b), 91.215(l) and 91.315(l)
1.
Introduction
The City of Glendale conducted a comprehensive consultation process to ensure meaningful
engagement with residents, service providers, community organizations, and other stakeholders in the
development of the Consolidated Plan. This effort was designed to identify housing, community
development, and public service needs, as well as priorities for federal funding allocations.
Through a multi-faceted approach, the city collected a range of perspectives to inform the Plan’s
priorities and strategies. These efforts were guided by HUD’s requirements for citizen participation and
collaboration with relevant organizations, ensuring a data-driven and community-centered approach to
addressing local needs.
Provide a concise summary of the jurisdiction’s activities to enhance coordination between public and
assisted housing providers and private and governmental health, mental health and service agencies
(91.215(I)).
The City of Glendale Community Services Department actively collaborates with internal and external
partners to enhance coordination between public and assisted housing providers and health, mental
health, and service agencies. Recognizing the interconnected needs of residents, the Finance and
Compliance Division works closely with other Divisions internal to the Community Services department,
such as the Glendale Community Action Program, the City Libraries and the Glendale Public Housing
Authority to ensure seamless referrals to supportive services.
The city partners with over a dozen local nonprofits and service agencies to expand services for low-
income households, individuals experiencing homelessness, and other vulnerable populations. Key
partners include Phoenix Rescue Mission, YWCA, Boys & Girls Clubs of Metro Phoenix, and A New Leaf,
among others. These organizations provide critical resources such as emergency shelter, food
assistance, case management, and job readiness programs.
The Glendale Public Housing Authority administers Housing Choice Voucher and Public Housing
Programs, prioritizing Glendale residents and individuals experiencing homelessness through a local
preference policy. In addition to housing assistance, the city provides rental, mortgage, and utility
assistance through the Community Action Program, helping prevent eviction and displacement.
Additionally, partnerships with governmental and private health and mental health service providers
facilitate connections to behavioral health counseling, substance abuse treatment, and medical care for
residents in need.
By fostering strategic partnerships across sectors, the City of Glendale strives to ensure that residents
receive holistic, wraparound services that address housing stability, economic empowerment, and
overall well-being.
Describe coordination with the Continuum of Care and efforts to address the needs of homeless
persons (particularly chronically homeless individuals and families, families with children, veterans,
and unaccompanied youth) and persons at risk of homelessness
Consolidated Plan
GLENDALE
8
OMB Control No: 2506-0117 (exp. 09/30/2021)
The City of Glendale actively coordinates efforts with the Maricopa Regional Continuum of Care (CoC),
serving on the ESG committee, working with regional partners to address homelessness. Glendale
supports nonprofit and faith-based organizations such as Phoenix Rescue Mission, A New Leaf, Central
Arizona Shelter Services (CASS), and Maggie’s Place to provide outreach, shelter, and supportive services
for homeless individuals and families.
Internally, various city Departments work together to address homelessness, including Community
Services, Police, Fire, the City Manager’s Office, Parks and Recreation, and Transportation to coordinate
resources and homeless response efforts. Through these initiatives, the City strengthens its approach to
chronic homelessness, families with children, veterans, and unaccompanied youth, while also expanding
prevention services for those at risk of homelessness.
Describe consultation with the Continuum(s) of Care that serves the jurisdiction's area in determining
how to allocate ESG funds, develop performance standards and evaluate outcomes, and develop
funding, policies and procedures for the administration of HMIS
The City of Glendale actively collaborates with the Maricopa Regional Continuum of Care (CoC). As a
member of the CoC, Glendale participates in regular CoC planning and coordination meetings to ensure
ESG resources are aligned with regional priorities and tailored to address local needs effectively.
Through these discussions, the city works alongside other municipalities, nonprofit organizations, and
service providers to identify funding priorities and determine strategies to address homelessness
comprehensively.
The city also actively participates in the annual Point-in-Time (PIT) Count, an activity coordinated by the
CoC to assess the scope of homelessness in the region. Glendale staff and volunteers join the effort to
gather data on unsheltered individuals and families, which informs funding decisions, policy
development, and program planning. The data collected during the PIT Count directly supports the
allocation of ESG funds and ensures programs address the most urgent community needs.
In partnership with the CoC, Glendale helps establish performance standards for ESG-funded activities,
including emergency shelters, rapid rehousing, and homelessness prevention programs. These standards
are used to evaluate program effectiveness in reducing homelessness and improving housing stability.
For HMIS, the city follows CoC-established policies and procedures to ensure consistent and accurate
data collection. All entities utilizing CoC funds enter their information into HMIS to help the CoC
coordinate services among multiple providers, and the CoC continually reviews the data and updates its
strategies to address homelessness. Glendale requires all ESG subrecipients to participate in HMIS and
provides technical support to maintain data quality. This collaborative effort supports regional planning
and enhances the ability to monitor program outcomes effectively
2.
Describe Agencies, groups, organizations and others who participated in the process and
describe the jurisdiction’s consultations with housing, social service agencies and other entities
Consolidated Plan
GLENDALE
9
OMB Control No: 2506-0117 (exp. 09/30/2021)
Agency/Group/Organization
Agency/Group/Organiz
ation Type
What section of the
Plan was addressed by
Consultation?
How was the Agency/Group/Organization consulted and
what are the anticipated outcomes of the consultation
or areas for improved coordination?
City of Glendale - City
Manager's Office
Other government -
Local
Housing Need
Assessment
Homelessness Strategy
Needs Assessment –
Non-housing
Community
Development Needs
Homeless Needs -
Chronically homeless
Housing Market
Analysis- Affordable
Housing
The Assistant City Manager (ACM) was consulted and
identified Housing and Homelessness and Infrastructure
Improvements as the top priorities. They emphasized that
affordable housing is fundamental to preventing
homelessness and promoting long-term stability, as
individuals without stable housing face greater challenges
in education, employment, and self-sufficiency. To
address this, they highlighted the city’s LIHTC fee waivers,
Glendale Works program, and partnerships with MROP
and CAP to connect individuals to services and promote
self-sufficiency. The consultation also emphasized the
need for infrastructure investments in public housing,
streets, and parks to improve neighborhood livability. The
ACM stressed the importance of ongoing collaboration
with regional partners and suggested reassessing
community priorities through future surveys to measure
the impact of the city’s efforts.
City of Glendale Community
Services Department
Other government -
Local
Housing Need
Assessment
Homeless Needs -
Families with children
Economic
Development
Market Analysis
Anti-poverty Strategy
Housing Market
The Community Services Department Director was
consulted as part of the city’s community needs
assessment and identified Housing and Homelessness and
Economic Development as the top priorities. They
emphasized that housing stability is critical, as rising costs
directly contribute to homelessness. To combat this, the
department is developing a workforce development
Consolidated Plan
GLENDALE
10
OMB Control No: 2506-0117 (exp. 09/30/2021)
Analysis- Affordable
Housing
strategy to help residents secure stable, higher-paying
jobs and reduce reliance on emergency services. This
includes hiring events, skills training, and employer
partnerships to connect job seekers with local career
opportunities. The consultation underscored the need for
collaboration with Economic Development to align job
creation efforts with housing stability initiatives, fostering
long-term self-sufficiency for Glendale residents.
Community Action Program
Other government -
Local
Housing Need
Assessment
Homelessness Strategy
Homeless Needs -
Chronically homeless
Homeless Needs -
Families with children
Non-Homeless Special
Needs
Economic
Development
Market Analysis
Anti-poverty Strategy
The City of Glendale’s Community Action Program (CAP)
Administrator was consulted, which identified key needs
including increased onsite case management for
unemployed and underemployed residents, expanded
capacity for workforce support, and improved resume and
job coaching resources. CAP also highlighted urgent
challenges with rent affordability due to limited assistance
funding and long delays in utility assistance processing
through DES, which can lead to service shutoffs. These
insights point to the need for stronger coordination with
workforce partners and more timely access to housing
and utility support.
Glendale Housing Authority
Housing- Public
Housing Authority
Housing Need
Assessment
Public Housing Needs
The Public Housing Administrator was consulted through
internal coordination meetings and discussions focused
on aligning housing services with broader community
needs. Key issues identified include the ongoing challenge
of rent burden among low-income households, limited
availability of affordable units, and the need for
supportive services to help residents maintain housing
stability. The consultation also highlighted the need to
engage more private landlords to accept Housing Choice
Voucher recipients, as limited landlord participation
continues to be a barrier to housing access.
Glendale Economic
Other government -
Economic
The City of Glendale's Department of Economic
Consolidated Plan
GLENDALE
11
OMB Control No: 2506-0117 (exp. 09/30/2021)
Development Department
Local
Planning organization
Development
Housing Market
Analysis- Affordable
Housing
Anti-Poverty Strategy
Development identified Economic Development and
Housing and Homelessness as the top community needs
over the next five years. They emphasized that stable
housing is essential for workforce stability, as individuals
in crisis cannot effectively contribute to or benefit from
economic growth. Conversely, successful economic
development generates the revenue and resources
needed to support housing initiatives. The department
highlighted ongoing collaboration with Community
Services and regional partners, such as WEST-Mec,
Westmarc, and the Greater Phoenix Economic Council, to
align housing stability efforts with workforce
development and business growth strategies. This
consultation underscored the need for coordinated
efforts to strengthen Glendale’s overall economic and
social ecosystem.
Glendale Misdemeanor
Repeat Offender Program
(MROP) Squadron
Other government -
Local
Housing Need
Assessment
Homelessness Strategy
Homeless Needs -
Chronically homeless
Homeless Needs -
Families with children
Homeless Needs –
Seniors
Homeless Needs –
Unaccompanied Youth
Economic
Development
Anti-poverty Strategy
Needs Assessment –
Non-housing
Community
Development Needs
The Glendale Police Department’s MROP Squadron
identified Community and Public Facilities and Economic
Development as a key priority, emphasizing the need for
proactive services to support vulnerable populations,
including older adults and at-risk youth. They highlighted
the lack of dedicated facilities for aging residents to
access resources, such as cooling centers or service hubs,
and stressed the need for enhanced coordination
between public safety and social services. For youth, they
proposed skills-based training programs with local
businesses to offer career pathways and deter
involvement in crime. The consultation underscored the
need for expanded facilities, preventative programs, and
stronger interdepartmental collaboration to address both
homelessness and broader community challenges.
Consolidated Plan
GLENDALE
12
OMB Control No: 2506-0117 (exp. 09/30/2021)
Phoenix Rescue Mission
Services-homeless
Housing Need
Assessment
Homelessness Strategy
Homeless Needs -
Chronically homeless
Homeless Needs -
Families with children
Homelessness Needs -
Veterans
Homelessness Needs -
People with Mental
Illness
Anti-poverty Strategy
Housing Market
Analysis- Affordable
Housing
Phoenix Rescue Mission identified Human/Public Services
and Housing and Homelessness as a top priority for
Glendale over the next five years, emphasizing that
affordable housing is essential to breaking the cycle of
homelessness. They noted that while eviction prevention
programs provide a vital safety net, they can sometimes
create dependency without offering long-term solutions.
The organization highlighted the need for more affordable
housing units and shelter space that can accommodate
individuals with complex needs, such as mental health
conditions and medical issues. They also raised concerns
about limited access to new shelters, as larger
municipalities, like Phoenix, often reserve most of the
available beds. The consultation reinforced the need for
expanded housing capacity and stronger regional
coordination to ensure Glendale residents have access to
both preventative services and stable, long-term housing
solutions.
Glendale Union High School
District
Services-homeless
Services-Education
Regional organization
Housing Need
Assessment
Homelessness Strategy
Homeless Needs -
Families with children
Housing Market
Analysis- Affordable
Housing
Anti-poverty Strategy
City The Glendale Elementary School District (GESD) was
consulted as part of the city’s community needs
assessment and identified Housing and Homelessness and
Human/Public Services as top priorities. They highlighted
the growing demand for rental and utility assistance and
the lack of affordable housing, especially for large
families. GESD also emphasized the rising need for food
security and mental health services, noting that food
assistance requests have significantly increased in recent
years. To address these needs, they collaborate with St.
Mary’s Food Bank, school food drives, and nine mental
Consolidated Plan
GLENDALE
13
OMB Control No: 2506-0117 (exp. 09/30/2021)
health partners to serve families directly at school sites.
The consultation underscored the need for expanded
access to affordable housing and public benefits
programs, stronger partnerships with food distribution
networks, and enhanced outreach and service delivery
through mobile distribution efforts.
Maricopa Association of
Governments
Other government -
County
Regional organization
Planning organization
Homelessness Strategy
Homeless Needs -
Chronically homeless
Homeless Needs -
Families with children
Housing Market
Analysis- Affordable
Housing
The Maricopa Association of Governments (MAG) was
consulted as part of the city’s community needs
assessment and identified Housing and Homelessness and
Human/Public Services as the top priorities. Representing
the Continuum of Care (CoC), they emphasized that
housing shortages, particularly for extremely low-income
(ELI) households—are the primary driver of homelessness,
with insufficient affordable units forcing many residents
to spend well beyond the standard housing cost burden.
MAG highlighted funding instability at the federal, state,
and local levels as a major challenge, making it harder to
sustain homelessness interventions. They also noted
ongoing regional efforts to standardize service delivery for
shelter, eviction prevention, rapid rehousing, and
permanent supportive housing through collaboration with
AHCCCS and other partners. The consultation
underscored the need for expanded affordable housing,
stable funding streams, and coordinated intervention
strategies to effectively address homelessness and
support housing stability.
Table 2– Agencies, groups, organizations who participated
Consolidated Plan
GLENDALE
14
OMB Control No: 2506-0117 (exp. 09/30/2021)
Identify any Agency Types not consulted and provide rationale for not consulting
N/A
Other local/regional/state/federal planning efforts considered when preparing the Plan
Consolidated Plan
GLENDALE
15
OMB Control No: 2506-0117 (exp. 09/30/2021)
Name of Plan
Lead Organization
How do the goals of your
Strategic Plan overlap with the
goals of each plan?
Envision Glendale 2040 General
Plan Land Use Map
City of Glendale Planning
Division
The General Plan Land Use Map
identifies areas of the city in
which the city envisions
opportunities for different
zoning densities.
City of Glendale 5 Year PHA Plan
2025
City of Glendale Public Housing
Authority
The Plan outlines long-term
goals, policies, and strategies for
managing public housing and
the Housing Choice Voucher
(HCV) program.
Pathways Home
Maricopa Association of
Governments
The action plan identifies
strategic activities developed
through the consultation of
nonprofits, the Continuum of
Care, local governments and
other agencies to create a
regional approach to addressing
homelessness.
State of Arizona Analysis of
Impediments to Fair Housing
State of Arizona
The Analysis of Impediments
(AI) analyzes the current state of
fair housing and identifies new
and ongoing impediments to fair
housing choice and creates an
action plan to address those
impediments. Consideration of
these impediments are critical
to the city’s compliance with
Fair Housing Act.
City of Glendale Balanced
Scorecard Strategy
City of Glendale City Manager
Office
The Scorecard strategy aligns
community experience,
processes, workforce
development, and financial
management with housing,
community development, and
economic growth, ensuring
effective federal funding
allocation for lasting community
impact.
Consolidated Plan
GLENDALE
16
OMB Control No: 2506-0117 (exp. 09/30/2021)
Glendale Transit Plan 2020
City of Glendale Transportation
Department
The plan identifies transit needs
and improvement priorities that
impact housing availability,
economic opportunity, and
community development. The
plan’s focus on enhancing
existing services, aligning with
regional transit standards, and
improving connections to major
transit routes supports broader
goals of equitable development
and economic mobility.
Historic Preservation Plan
City of Glendale Historic
Preservation Commission
The Historic Plan offers
information regarding the city's
significant assets within
neighborhoods that have lower
household incomes and older
housing stock with more
housing problems than the rest
of the city.
Historic Preservation Districts
Map
City of Glendale Historic
Preservation Commission
As above, this map provides
location information for the
city's historic district for
understanding their relationship
to the city's identified areas of
need.
Table 3– Other local / regional / federal planning efforts
Describe cooperation and coordination with other public entities, including the State and any adjacent
units of general local government, in the implementation of the Consolidated Plan (91.215(l))
The City of Glendale works closely with the Maricopa Association of Governments, the Continuum of
Care, and Maricopa County, as well as other community partners and stakeholders, in the
implementation of the Consolidated Plan. Through these groups, and through other collaborations with
other West Valley cities, Glendale seeks to maximize the effects of its funding to help homeless and low-
income people.
Narrative
The city relies on the expertise of its various governmental and nonprofit partners and works closely
with other West Valley governments to share expertise and develop strategies to maximize the
effectiveness of city resources.
Consolidated Plan
GLENDALE
17
OMB Control No: 2506-0117 (exp. 09/30/2021)
PR-15 Citizen Participation - 91.105, 91.115, 91.200(c) and 91.300(c)
1.
Summary of citizen participation process/Efforts made to broaden citizen participation
Summarize citizen participation process and how it impacted goal-setting
Survey responses from 402 residents and 369 open respondents and agencies (772 total), 7 public meetings and hearings and 10 key stakeholder
interviews ensured a comprehensive citizen participation process in setting the goals for this Consolidated Plan.
Citizen Participation Outreach
Sort
Order
Mode of
Outreach
Target of
Outreach
Summary of
Response &
Attendance
Summary of
comments received
Summary of
comments
not accepted
and reasons
URL
(If applicable)
1
Public Meeting
CDAC Monthly
Meeting
Non-targeted,
broad
community
Held
11/21/2024; 8
CDAC members
CDAC members provided feedback on
the strategic goals, with one suggesting
rewording "promote affordable
housing" to clarify it refers to creating
affordable units rather than advertising.
Others expressed concerns about the
lack of economic development in the
goals, emphasizing the need for
sustainable growth by ensuring housing
is built near employment hubs with
well-paying jobs. Despite these
concerns, the members reached a
consensus on the presented goals.
All
comments
accepted
N/A
Consolidated Plan
GLENDALE
18
OMB Control No: 2506-0117 (exp. 09/30/2021)
Sort
Order
Mode of
Outreach
Target of
Outreach
Summary of
Response &
Attendance
Summary of
comments received
Summary of
comments
not accepted
and reasons
URL
(If applicable)
2
Public Meeting
Council
Workshop
Non-targeted,
broad
community
Held
12/10/2024; 7
Council
members, 16
other
government
officials
Council members provided feedback
and consensus on the strategic goals for
the FY 25-26 Annual Action Plan. A
member of the Council expressed
interest in blight remediation (or
neighborhood improvements).
All
comments
accepted
https://www.
youtube.com/
live/-
egBvIf5at8?si
=PLti_Ap88l14
6Vk9
3
Public Hearing
Non-targeted,
broad
community
Held
12/12/2024; 0
attendees
No members of the public attended. No
comments were received during the
public comment period.
All
comments
accepted
N/A
4
Public Meeting
CDAC Monthly
Meeting
Non-targeted,
broad
community
Held
02/06/2025; 7
CDAC members
CDAC members provided feedback and
consensus on the funding
recommendations for the FY 25-26
Annual Action Plan. A member of the
committee expressed the need for and
importance of programing and activities
for youth.
All
comments
accepted
N/A
5
Public Meeting
Council
Workshop
Non-targeted,
broad
community
Held
02/25/2025; 7
Council
members, 16
other
government
officials
Council members provided consensus
on the funding allocations for the FY25-
26 Annual Action Plan.
All
comments
accepted
https://www.
youtube.com/
live/xBGD9JG
Wcpw?si=8_k
Tu79O8hqQo
nGX
Consolidated Plan
GLENDALE
19
OMB Control No: 2506-0117 (exp. 09/30/2021)
Sort
Order
Mode of
Outreach
Target of
Outreach
Summary of
Response &
Attendance
Summary of
comments received
Summary of
comments
not accepted
and reasons
URL
(If applicable)
6
Public Hearing
Non-targeted,
broad
community
Held
03/11/025; 0
attendees
No members of the public attended. No
comments were received during the
public comment period.
All
comments
accepted
N/A
7
Public Meeting
Council
Workshop
Non-targeted,
broad
community
Held
04/22/2025; 7
Council
members, 16
other
government
officials
Council members approved the FY 2025-
2029 Consolidated Plan, FY 25-6 Annual
Action Plan for submission to HUD upon
final allocation
All
comments
accepted
Table 4– Citizen Participation Outreach
Consolidated Plan
GLENDALE
20
OMB Control No: 2506-0117 (exp. 09/30/2021)
Needs Assessment
NA-05 Overview
Needs Assessment Overview
Utilizing a variety of CHAS/ACS and Census Bureau data, city and regional planning documents, needs
assessments, and the stakeholder feedback contained within our 772 survey responses, 10 interviews,
and 7 public meetings and hearings, the City of Glendale developed a needs assessment of housing and
community development needs.
Affordable Housing: Housing insecurity remains a critical issue in Glendale, driven by limited affordable
housing inventory and persistent challenges for renters in securing and maintaining stable housing,
evictions continue to climb, and the Glendale ZIP code 85301 recorded the highest number of evictions
in Maricopa County in 2024.
Physical and Community Facility Improvements: Infrastructure improvements were widely supported
among respondents, particularly road repairs, water and sewer upgrades, flood drainage, and tree
planting (over 80% consensus), while electric vehicle charging stations received significantly less support
(35%). Glendale residents and stakeholders prioritized investments in parks and recreation centers,
healthcare facilities, and public buildings with physical improvements for people with disabilities and
facilities for domestic violence survivors.
Homelessness: In 2024, homelessness in Glendale increased and showed a rise in unsheltered
individuals. Despite these challenges, community support for housing services remains strong,
particularly for vulnerable populations, homebuyers, and permanent affordable housing initiatives.
Unlike countywide trends, the majority of Glendale’s homeless population is sheltered. While chronic
homelessness and Glendale One service requests related to homelessness have declined, targeted
housing interventions and eviction prevention efforts remain essential to reducing housing instability
and supporting cost-burdened residents.
Public Services: Glendale residents and stakeholders identified heat relief during summer months as the
most urgent need, followed by transportation, healthcare, and childcare services. Fair housing
initiatives, food and clothing assistance, and financial literacy programs also received strong community
support. These priorities emerged from the Glendale Resident Community Survey, stakeholder
interviews, and public meetings, reinforcing the need for continued investment in public services.
NA-40 Homeless Needs Assessment - 91.405, 91.205 (c)
Introduction:
Trends in homelessness were analyzed by examining data from the Community Survey, the annual
Point-In-Time Count (PIT Count), eviction trends, submissions to the city’s service portal (Glendale ONE)
and other regional planning documents.
In the most recent community survey conducted in November 2024, 402 Glendale residents and 369
additional respondents participated (772 responses total). A key finding from the results is that at least
Consolidated Plan
GLENDALE
21
OMB Control No: 2506-0117 (exp. 09/30/2021)
two-thirds of respondents consider most housing services for low- and moderate-income individuals to
be a critical need. The result of the report is as follows:
In the survey, respondents were asked to assess the importance of supporting 10 housing
services for people with low or moderate incomes. All 10 services were deemed very or
moderately important by at least half of the respondents. The services deemed more important
were providing housing for people with special needs (78% rated it as very or moderately
important), making low-interest loans to homebuyers (77%) and creating affordable, permanent
housing (76%). (Polco, City of Glendale 2024 Resident Survey)
In the City of Glendale, homelessness
trends continue to show signs of increase.
After reaching its highest peak of 406 in
2022, unsheltered homelessness levels
reflected in the PIT Count dropped to 170
in 2023, similar to pre-pandemic levels.
However, in 2024 homelessness increased
once again by 24% to 211 individuals
(Maricopa Association of Governments,
2024 PIT Report).
The location and
concentration of homeless individuals has
remained largely consistent over time, with
the majority of unsheltered persons
residing in zip codes 85301 and 85302.
Evictions in Glendale have been on the
rise in recent years. Following the
expiration of COVID eviction moratoriums,
cases surged from 6,871 in 2022 to 8,226
in 2023, highlighting increasing housing
instability. In 2024, evictions totaled 7,940 which demonstrates ongoing housing instability. Glendale
residents remain heavily impacted, with ZIP code 85301 experiencing the highest eviction rate in
Maricopa County.
Glendale ONE service requests related to homelessness, such as encampment reports or self-referrals
for help, similarly spiked in 2022 (483 reports) and have somewhat decreased from 283 reports to 231
as of October 2024.
If data is not available for the categories "number of persons becoming and exiting homelessness each
year," and "number of days that persons experience homelessness," describe these categories for
each homeless population type (including chronically homeless individuals and families, families with
children, veterans and their families, and unaccompanied youth):
Across Maricopa County, according to a Homeless Trends Report for July-September 2024, it is
estimated that 933 households experienced homelessness for the first time, while 448 households
exited homelessness into permanent housing (positive exits). Compared to the same period last year,
new households experiencing homelessness have generally increased and positive exits have decreased.
The report published by the County does not report on number of days that persons experience
homelessness. Reviewing historical Glendale PIT Count data, the number of individuals experiencing
Consolidated Plan
GLENDALE
22
OMB Control No: 2506-0117 (exp. 09/30/2021)
chronic homelessness decreased from 2023 to 2024 from 43 individuals to six.
Population
Estimate the # of persons experiencing
homelessness on a given night
Sheltered
Unsheltered
Persons in Households with Adult(s) and Child(ren)
0
10
Persons in Households with Only Children
0
0
Persons in Households with Only Adults
0
201
Chronically Homeless Individuals
0
50
Chronically Homeless Families
0
0
Veterans
0
9
Unaccompanied Child
0
0
Persons with HIV
0
0
Nature and Extent of Homelessness: (Optional)
Race:
Sheltered:
Unsheltered (optional)
White
0
87
Black or African American
0
35
Asian
0
0
American Indian or Alaska Native
0
7
Pacific Islander
0
1
Ethnicity:
Sheltered:
Unsheltered (optional)
Hispanic
0
75
Not Hispanic
0
112
Estimate the number and type of families in need of housing assistance for families with children and
the families of veterans.
Currently, there is no additional data available from the 2024 Point-in-Time Count specifying the
number and characteristics of families in need of housing assistance among the sheltered homeless
population. However, through the stakeholder interviewing process with the Glendale Elementary
School District, they stated that of the 1,600 intakes they conducted from July 2024 up to February
2025, 440 individuals and families were in need of rental or utility assistance and 282 were homeless
and in need of shelter.
Describe the Nature and Extent of Homelessness by Racial and Ethnic Group
Of the 211 homeless individuals surveyed, 11% did not report their racial information. Of the 187
people who provided their race, 41.2% were White; 26.1% were Hispanic or Latino only; 16.6% were
Black or African American; 3.3% were American Indian or Alaska Native; and 0.5% were Native Hawaiian
Consolidated Plan
GLENDALE
23
OMB Control No: 2506-0117 (exp. 09/30/2021)
or Other Pacific Islander. Of those who reported their ethnicity, 36% were Hispanic/Latino. By way of
context, 2020 Census estimates stated that among Glendale residents, 69.7% were White; 7.3% were
Black or African American; 1.6% were American Indian or Alaska Native; 4.4% were Asian; and 0.1%
were Native Hawaiian or Other Pacific Islander. Additionally, 39% of residents in 2020 were
Hispanic/Latino.
Describe the Nature and Extent of Unsheltered and Sheltered Homelessness.
In 2024, the total number of Unsheltered homeless increased by 24% to 211 individuals. Considering all
housing and shelter units located or otherwise affiliated with Glendale, sheltered homelessness
decreased by 3% from 1,776 to 1,726. Looking at shelter beds alone, during the Point-in-Time Count, a
total of 54 of 78 were occupied.
Discussion:
Of those experiencing homelessness in Glendale, 11% were unsheltered and 89% were sheltered, which
sharply contrasts from countywide trends, in which 43% of individuals experiencing homelessness are
unsheltered, and 57% are sheltered (Maricopa Association of Governments, 2024 PIT Report). These
figures highlight significant differences in how homelessness manifests locally versus across the broader
region.
If the PJ will establish a preference for a HOME TBRA activity for persons with a specific category of
disabilities (e.g., persons with HIV/AIDS or chronic mental illness), describe their unmet need for
housing and services needed to narrow the gap in benefits and services received by such persons. (See
24 CFR 92.209(c)(2) (ii))
The City of Glendale established a preference for a HOME Tenant-Based Rental Assistance (TBRA)
activity for low-barrier homeless residents to address the critical shortage of affordable housing and
support services for this vulnerable population. While the city provides much-needed support services,
they are not enough to meet the growing demand. The unmet need includes limited permanent housing
options, insufficient rental assistance, and gaps in supportive services such as case management, mental
health care, and employment assistance. To narrow this gap, the TBRA program prioritizes rental
subsidies and service coordination, ensuring homeless individuals gain stable housing and essential
support for long-term self-sufficiency.
Consolidated Plan
GLENDALE
24
OMB Control No: 2506-0117 (exp. 09/30/2021)
NA-50 Non-Housing Community Development Needs - 91.415, 91.215 (f)
Describe the jurisdiction’s need for Public Facilities:
Parks and recreation centers were considered the most important, followed by healthcare facilities, with about 8 in 10 respondents rating both
as very or moderately important. Other facilities with higher importance ratings included public buildings with physical improvements for the
disabled (79%), facilities for survivors of domestic violence (77%), senior and youth centers (73% each), and childcare facilities (72%). Meanwhile,
residential treatment centers and facilities for persons living with HIV/AIDS were considered important by 66% and 48% of respondents,
respectively.
Female respondents tended to place more importance than male respondents on investing in youth centers, childcare facilities and healthcare
facilities, among others. Meanwhile, residents aged 35 and
older were more concerned about investing in senior centers
compared to younger respondents. Geographically, the
importance of childcare facilities was rated higher among the
residents of the Ocotillo and Yucca Districts than in the
remaining districts of Glendale (City of Glendale 2024 Resident
Survey: Report of Results, 2024)
How were these needs determined?
The needs cited above are based on the feedback of
respondents to the Community Survey, consisting of 402
Glendale residents and 369 open respondents from
neighboring communities, in addition to 7 public meetings and
hearings and 10 key stakeholder interviews.
Describe the jurisdiction’s need for Public Improvements:
About 9 in 10 residents considered street and road
improvements, as well as improvements to water, sewer,
solid waste, and storm sewer systems, to be important infrastructure activities for Glendale. Other activities of high importance included tree
planting (83%), flood drainage improvements (82%), sidewalk improvements (74%), and bicycle and walking paths (70%). The construction of
Consolidated Plan
GLENDALE
25
OMB Control No: 2506-0117 (exp. 09/30/2021)
electric vehicle charging stations was the only item considered important by a minority of respondents (35%) (City of Glendale 2024 Resident
Survey: Report of Results, 2024).
How were these needs determined?
The needs cited above are based on the feedback of
respondents to the Community Survey, consisting of 402
Glendale residents and 369 open respondents from
neighboring communities, in addition to 7 public
meetings and hearings and 10 key stakeholder
interviews.
Consolidated Plan
GLENDALE
26
OMB Control No: 2506-0117 (exp. 09/30/2021)
Describe the jurisdiction’s need for Public Services: Heat relief during summer months was the public service deemed most important by
Glendale residents; about 9 in 10 respondents said it was very or moderately important to invest in. The remaining 8 public services were
considered important by at least 65% of the respondents. About 8 in 10 respondents considered it very or moderately important to invest in
transportation, healthcare and childcare services. Three-quarters of residents also highlighted the importance of fair housing activities, food and
clothing bank programs and financial literacy education. Residents in Cholla tended to give lower importance ratings to these public services
than respondents in other areas of Glendale (City of Glendale 2024 Resident Survey: Report of Results, 2024).
How were these needs determined?
The needs cited above are based on the feedback of
respondents to the Community Survey, consisting of 402
Glendale residents and 369 open respondents from
neighboring communities, in addition to 8 public meetings
and hearings and 10 key stakeholder interviews.
Based on the needs analysis above, describe the State's
needs in Colonias
N/A
Consolidated Plan
GLENDALE
27
OMB Control No: 2506-0117 (exp. 09/30/2021)
Housing Market Analysis
MA-05 Overview
Housing Market Analysis Overview:
Glendale faces significant housing affordability challenges, with 32% of owner and renter households
classified as cost-burdened, spending more than one-third of their income on housing costs. Renters
experience greater affordability constraints, while homeownership remains increasingly unattainable
due to rising housing prices and high mortgage rates. The rental market is highly competitive, with only
53% of available units deemed affordable for low- to moderate-income (LMI) households.
As of the most recent data, Glendale, Arizona, continues to experience escalating housing costs. The
median gross rent in the City is $1,397, according to the U.S. Census Bureau's 2019-2023 data.
In the broader Phoenix-Mesa-Scottsdale Metropolitan Statistical Area (MSA), the Fiscal Year 2025 Fair
Market Rents (FMRs) established by the U.S. Department of Housing and Urban Development (HUD) are
as follows:
Unit Size
FY 2020 FMR
FY 2025 FMR
Percentage Increase
Efficiency
$847
$1,530
80.6%
One-Bedroom
$958
$1,679
75.3%
Two-Bedroom
$1,173
$1,950
66.3%
Three-Bedroom
$1,676
$2,624
56.5%
Four-Bedroom
$1,916
$2,934
53.2%
HUD Data
These substantial increases, ranging from 53.2% to 80.6% depending on unit size, highlight the rapidly
escalating housing costs within the city and the surrounding metropolitan area. Geographically, the
lowest rental rates within Glendale are concentrated in the extreme southeast corner of the city, as
indicated by the CPD Map of Median Contract Rent. These trends highlight the growing affordability
challenges faced by residents, particularly those with low to moderate incomes.
Glendale has a total of 90,711 housing units, with 59% consisting of single-family detached homes.
Multi-unit structures comprise a smaller share of the housing inventory, with 5.6% in 10- to 19-unit
buildings and 13.2% in structures with 20 or more units (2022 ACS 5-Year Estimates, Housing
Characteristics). The City has a 92% housing occupancy rate, with 83,955 occupied units, consisting of
37,050 renter-occupied and 46,095 owner-occupied units. Renters face greater affordability challenges
than homeowners, with 67% of renter households classified as LMI, compared to 33% of owner-
occupied households. Among renters, 23% are very low income and severely cost-burdened, meaning
they spend over 50% of their income on rent. Homeowners also experience financial strain, though to a
lesser extent, with 20% cost-burdened and 6% classified as very low income and severely cost-burdened
(2017-2021 CHAS).
The affordable rental range for households earning 80% of the area median income (AMI) is between
$1,000 and $1,500 per month. However, only 53% of available rental units fall within this range, leading
to significant competition for affordable housing (Maricopa Association of Governments, 2024). The
Consolidated Plan
GLENDALE
28
OMB Control No: 2506-0117 (exp. 09/30/2021)
rental market is further segmented by property asset classes, which define housing based on location
and amenities. This segmentation leads to a clear divide between luxury (Discretionary) and affordable
(Upper/Lower Workforce) housing, leaving limited options for renters with moderate incomes (Yardi,
2024).
Homeownership affordability presents additional challenges, with a median household income in
Glendale of $70,600, translating to an affordable housing payment of $1,765 per month (30% of gross
income) (2023 ACS 1-Year Estimates, Income in the Past 12 Months). However, considering the median
home price in Glendale at $446,730 combined with a 6.4% 30-year mortgage interest rate, a typical
monthly mortgage payment—excluding property taxes and PMI—would be approximately $2,247,
which is 127% above the affordability threshold (Maricopa Association of Governments, 2024). This
affordability gap continues to push homeownership out of reach for many Glendale residents.
To address these challenges, Glendale is actively expanding its affordable housing stock, targeting the
development of 1,382 units by 2025 through strategic partnerships leveraging Low-Income Housing Tax
Credits (LIHTC). Additionally, the City’s Community Action Program (CAP) provides direct financial
assistance, while the Transcending, Hope, Resiliency into Viable Empowerment (THRIVE) initiative offers
long-term self-sufficiency coaching focused on asset-building, education, financial literacy, and housing
stability—all aimed at preventing homelessness and fostering long-term self-sufficiency.
Consolidated Plan
GLENDALE
29
OMB Control No: 2506-0117 (exp. 09/30/2021)
MA-30 Homeless Facilities and Services - 91.410, 91.210(c)
Introduction
As part of Maricopa County Continuum of Care, Glendale's homeless residents can be referred to
emergency services and housing assistance through countywide coordinated entry points, which
connect individuals and families to shelters, transitional housing, and permanent supportive housing
programs. While Glendale does not have emergency shelters within its city boundaries, it collaborates
with regional partners to ensure that residents in need can take advantage of emergency housing
solutions in nearby areas. The city actively supports individuals and families experiencing homelessness
through a range of targeted programs designed to provide stability, employment opportunities, and
long-term housing solutions.
The Glendale Works program offers a unique approach to addressing homelessness by providing day
labor employment for those experiencing homelessness. Participants are connected with work
opportunities such as landscaping, community beautification projects, and other public works
assignments, allowing them to earn wages while receiving case management services. This program
aims to help individuals regain financial stability and work towards self-sufficiency.
To further promote housing stability, Glendale administers a Tenant-Based Rental Assistance (TBRA)
program, which provides rental subsidies to formerly homeless households. Through case management,
TBRA participants receive support in maintaining stable housing, utilize employment resources, and
connecting with supportive services that promote long-term independence.
Recognizing the increasing impact of substance use and mental health challenges among the homeless
population, Glendale is expanding its homelessness response efforts by integrating opioid settlement
funds to enhance services for individuals affected by substance use disorder and related health issues.
These funds will support peer navigation services, which help individuals get connected critical
healthcare, mental health treatment, and substance use recovery programs. By addressing these
underlying challenges, the City aims to provide a more holistic and sustainable approach to ending
homelessness.
Glendale also works closely with nonprofit and faith-based organizations to enhance its homelessness
response. Through partnerships with organizations like Phoenix Rescue Mission, the City ensures that
individuals experiencing homelessness that are contacted through street outreach services are
connected to case management, emergency resources, and pathways to permanent housing. These
collaborations help to bridge service gaps and provide a coordinated approach to homelessness that
integrates housing solutions with supportive services.
Beyond these efforts, Glendale continues to seek opportunities for expanding its role in homelessness
prevention and response by advocating for additional funding, fostering regional partnerships, and
exploring innovative housing solutions. While significant progress has been made, ongoing investment in
affordable housing, supportive services, and employment initiatives remains essential to reducing
homelessness and ensuring that all Glendale residents have safe, stable housing.
Consolidated Plan
GLENDALE
30
OMB Control No: 2506-0117 (exp. 09/30/2021)
Facilities Targeted to Homeless Persons
Emergency Shelter
Beds
Transitional
Housing Beds
Permanent Supportive
Housing Beds
Year Round
Beds
(Current &
New)
Voucher /
Seasonal /
Overflow
Beds
Current &
New
Current &
New
Under
Development
Households with
Adult(s) and Child(ren)
0
0
0
0
0
Households with Only
Adults
0
0
0
0
0
Chronically Homeless
Households
0
0
0
0
0
Veterans
0
0
0
0
0
Unaccompanied Youth
0
0
0
0
0
Table 5- Facilities Targeted to Homeless Persons
Describe mainstream services, such as health, mental health, and employment services to the extent
those services are used to complement services targeted to homeless persons.
In addition to the direct services provided, the City leverages a range of mainstream services to address
the health, mental health, and employment needs of individuals experiencing homelessness. One key
initiative is the Multiple Repeat Offender Program (MROP) squadron, which conducts targeted outreach
to homeless individuals with frequent interactions with the justice system. This program provides a
structured path toward diversion, offering referrals to substance use treatment, mental health support,
and case management services to reduce recidivism and promote long-term stability.
To enhance availability of these critical services, the City connects individuals with a 24/7 referral
hotline, which offers real-time assistance in locating shelter, housing support, behavioral health services,
and employment resources. By directing individuals to these essential services, Glendale ensures a
coordinated response to homelessness that prioritizes both immediate needs and long-term self-
sufficiency.
Recognizing the significant impact of the opioid crisis on the homeless population, the City is integrating
opioid settlement funds into its broader homeless response strategy. Through a recent Request for
Proposals (RFP) process, Glendale is selecting a provider to deliver peer navigation services, which will
support individuals experiencing homelessness in getting connected to healthcare, substance use
treatment, and other supportive resources. These peer navigators will play a critical role in building
trust, reducing barriers to care, and promoting engagement with treatment and support services.
List and describe services and facilities that meet the needs of homeless persons, particularly
chronically homeless individuals and families, families with children, veterans and their families, and
unaccompanied youth. If the services and facilities are listed on screen SP-40 Institutional Delivery
Structure or screen MA-35 Special Needs Facilities and Services, describe how these facilities and
services specifically address the needs of these populations.
Consolidated Plan
GLENDALE
31
OMB Control No: 2506-0117 (exp. 09/30/2021)
The City of Glendale is committed to addressing homelessness through a comprehensive, multi-faceted
approach that prioritizes housing stability, prevention, outreach, and supportive services for individuals
and families experiencing homelessness, with particular attention to those who are chronically
homeless.
To expand availability of stable housing, Glendale leverages Community Planning and Development
(CPD) funding to support Low-Income Housing Tax Credit (LIHTC) projects. By the end of 2025, these
efforts will have added 1,382 affordable housing units, significantly increasing long-term housing
opportunities for individuals and families. Additionally, the City’s Tenant-Based Rental Assistance (TBRA)
program provides up to two years of rental assistance, coupled with case management, to help
households transition from homelessness to stable housing. Since its inception, 75 households (216
individuals) have been successfully housed, receiving an average rent subsidy of $1,350 per month.
However, with a 130-day average processing time for lease-ups, the shortage of affordable housing units
remains a challenge.
To prevent homelessness before it occurs, Glendale operates the Community Action Program (CAP),
which provides rental and utility assistance for at-risk households. CAP case managers collaborate with
Phoenix Rescue Mission to connect clients to workforce development programs, equipping individuals
with the skills and resources necessary to secure stable employment and financial independence. CAP
also delivers the THRIVE program, an intensive case management model that develops individualized
housing and financial stability plans, helping participants achieve long-term self-sufficiency.
For those already experiencing homelessness, Glendale provides targeted street outreach and
employment opportunities through Glendale Works, a partnership with Phoenix Rescue Mission. This
program offers day labor employment, allowing participants to earn income while receiving case
management support, housing referrals, and essential resources. Additionally, Maggie’s Place provides
specialized case management for survivors of domestic violence, ensuring they receive the necessary
support to transition into stable housing.
Recognizing the barriers to stability for chronically homeless individuals, Glendale operates the
Misdemeanor Repeat Offender Program (MROP) Diversion Initiative in collaboration with Phoenix
Rescue Mission. This program offers an alternative to incarceration, diverting individuals into substance
use treatment, mental health services, and long-term case management rather than the criminal justice
system. The City is also integrating opioid settlement funds to support peer navigation services,
connecting individuals to healthcare, behavioral health treatment, and recovery services.
To help low-income residents maintain housing stability, Glendale administers an Emergency Home
Repair Program, which ensures homes remain safe and habitable by addressing critical repairs, including
plumbing, HVAC, and air conditioning systems. To improve service delivery, the program was brought in-
house in September 2024, streamlining operations and improving efficiency. Since then, 22 households
have been served, with 52% of recipients over the age of 62.
The Glendale Homeless Solutions Alliance oversees the City’s coordinated homelessness response,
ensuring that all interventions—from prevention to permanent housing—are effectively integrated.
Through housing assistance, workforce development, emergency response, and cross-sector
partnerships, Glendale continues to strengthen its efforts to address homelessness, reduce housing
instability, and support vulnerable residents in achieving long-term well-being.
Consolidated Plan
GLENDALE
32
OMB Control No: 2506-0117 (exp. 09/30/2021)
MA-45 Non-Housing Community Development Assets - 91.410, 91.210(f)
Introduction
Glendale, Arizona, is the sixth-largest city in the state, with a population of approximately 253,855 as of
July 1, 2023. (US Census, 2023). Glendale’s economy employes over 118,000 people, with the most
prominent industries being Education and Health Care; Retail Trade; and Professional, Scientific and
Management Services. The city offers a blend of entertainment, shopping, and business community.
Glendale is home to major employers across various industries. For healthcare, organizations such as
Banner Health and Abrazo Health collectively employing thousands of professionals. In the defense
sector, companies such as Lockheed Martin, Honeywell, and Magellan Aerospace have a significant
presence. The city serves as an employment hub for other major employers like Red Bull, Ball
Corporation, Bechtel, and Nestlé.
Economic Development Market Analysis
Business Activity
Business by Sector
Number of
Workers
Number
of Jobs
Share of
Workers
%
Share of
Jobs
%
Jobs less
workers
%
Agriculture, Mining, Oil & Gas Extraction
559
0.5
Arts, Entertainment, Accommodations
10,214
8.7
Construction
10,789
9.1
Education and Health Care Services
25,747
21.8
Finance, Insurance, and Real Estate
10,179
8.9
Information
1,824
1.5
Manufacturing
8,677
7.4
Other Services
5,755
4.9
Professional, Scientific, Management
Services
13,013
11
Public Administration
4,372
3.7
Retail Trade
16,419
13.9
Transportation and Warehousing
7,825
6.6
Wholesale Trade
2,645
13.9
Total
118,018
100
Table 6 - Business Activity
Data Source
Comments:
U.S. Census Bureau. “Selected Economic Characteristics.” 2022: ACS 5-Year
Estimates Data Profiles
Labor Force
Total Population in the Civilian Labor Force
123,570
Civilian Employed Population 16 years and
over
116,455
Unemployment Rate
5.7%
Unemployment Rate for Ages 16-24
15.71
Consolidated Plan
GLENDALE
33
OMB Control No: 2506-0117 (exp. 09/30/2021)
Unemployment Rate for Ages 25-65
3.5
Table 7 - Labor Force
Data
Source:
U.S. Census Bureau. “Selected Economic Characteristics.” 2023: ACS 5-Year Estimates
Data Profiles
Occupations by Sector
Number of People Median Income
Management, business and
financial
24,495
Farming, fisheries and forestry
occupations
6,105
Service
13,595
Sales and office
28,005
Construction, extraction,
maintenance and repair
12,065
Production, transportation and
material moving
8,740
Table 8 – Occupations by Sector
Data
Source:
2016-2020 ACS
Travel Time
Travel Time
Number
Percentage
< 30 Minutes
57,610
54%
30-59 Minutes
40,168
37%
60 or More Minutes
9,623
9%
Total
107,401
100%
Table 9 - Travel Time
Data
Source:
2016-2020 ACS
Education:
Educational Attainment by Employment Status (Population 16 and Older)
Educational Attainment
In Labor Force
Civilian Employed
Unemployed
Not in Labor
Force
Less than high school graduate
12,705
775
7,140
High school graduate (includes
equivalency)
25,500
1,645
9,950
Some college or Associate's degree
32,370
1,600
8,630
Bachelor's degree or higher
23,155
500
4,815
Table 10 - Educational Attainment by Employment Status
Data
Source:
2016-2020 ACS
Consolidated Plan
GLENDALE
34
OMB Control No: 2506-0117 (exp. 09/30/2021)
Educational Attainment by Age
Age
18–24 yrs
25–34 yrs
35–44 yrs
45–65 yrs
65+ yrs
Less than 9th grade
415
1,550
2,170
5,105
2,895
9th to 12th grade, no diploma
4,295
3,125
3,715
4,965
2,205
High school graduate, GED, or
alternative
10,630
11,650
8,555
16,910
8,760
Some college, no degree
7,870
8,840
6,070
15,655
7,450
Associate's degree
1,730
4,105
2,250
6,040
2,165
Bachelor's degree
1,925
6,010
4,230
8,260
3,620
Graduate or professional degree
170
2,010
2,705
5,340
2,570
Table 11 - Educational Attainment by Age
Data
Source:
2016-2020 ACS
Educational Attainment – Median Earnings in the Past 12 Months
Educational Attainment
Median Earnings in the Past 12 Months
Less than high school graduate
54,514
High school graduate (includes equivalency)
65,965
Some college or Associate's degree
87,218
Bachelor's degree
106,639
Graduate or professional degree
131,165
Table 12 – Median Earnings in the Past 12 Months
Data
Source:
2016-2020 ACS
Based on the Business Activity table above, what are the major employment sectors within your
jurisdiction?
As indicated by the Business Activity table, Education and Health Care Services (25,747) Retail Trade
(16,419) and Professional, Scientific, Management Services (13,013) comprise the largest business
sectors within the city, nearly half of the city’s workers.
Describe the workforce and infrastructure needs of the business community:
The Glendale business community requires a broad range of workforce skills to adequately meet the
needs of its growing workforce. The local Chamber of Commerce aims to identify and close the resource
gaps by connecting people and companies to each other when a need arises by providing workforce
training opportunities to its members. According to a recent report on West Valley labor market trends
by Maricopa County (2023) the sectors anticipating the most growth include Manufacturing (3.4%)
Information Technology (3.3%) and Transportation and Logistics (1.5%). Expansion in these sectors will
require a skilled workforce to meet the needs of these industries, with credentials such as Welding,
Computer Numerical Controlled (CNC) Machining Certificate, Certified Information Systems Security
Professional (CISSP) and Commercial Driver’s Licenses (A and B).
Consolidated Plan
GLENDALE
35
OMB Control No: 2506-0117 (exp. 09/30/2021)
Describe any major changes that may have an economic impact, such as planned local or regional
public or private sector investments or initiatives that have affected or may affect job and business
growth opportunities during the planning period. Describe any needs for workforce development,
business support or infrastructure these changes may create.
Glendale supports a broad range of businesses from global manufacturers to Fortune 100 companies to
local enterprises. Its location offers strategic proximity to a skilled workforce and has six post-secondary
educational institutions. Recent and upcoming developments demonstrate the city’s economic growth:
x
Amazon Facility: The GEU2 facility spans 1.2 million square feet, employing over 300 individuals
with plans to grow to 2,000 jobs at full capacity.
x
Nestlé: The new 630,000-square-foot manufacturing plant produces creamers for brands like
Coffee Mate and Starbucks. Staffing includes 250 employees currently, with a target of 400 at
full capacity.
x
Chicken N Pickle: A 68,000-square-foot venue in the Westgate Entertainment District, providing
132 jobs.
x
Everhome Suites: A 122-room extended-stay hotel opened in September 2024 near Northern
and the 101 Freeway.
x
Thirsty Lion Gastropub: Opened in October 2024, this 14,000-square-foot location
accommodates up to 515 guests across two floors, creating 100 jobs.
x
Mario Andretti's Indoor Karting: Opening in Spring 2025, this 95,000-square-foot entertainment
hub features a three-level go-kart track, arcade games, laser tag, and virtual reality attractions.
x
Moxy Hotel: The Moxy hotel by the Marriott will be located at 95th and W Maryland Ave, which
is expected to finish construction by Summer of 2025 and anticipated to open in late 2026. It will
feature 209 rooms with an outdoor patio, a resort-style pool, and bar.
x
VAI Resort: Opening in late 2025, the VAI resort is a luxury hotel development located on a 60-
acre property near Cardinals Way and the 101 freeway, it will create 1,800 new jobs for
Glendale.
How do the skills and education of the current workforce correspond to employment opportunities in
the jurisdiction?
The local Chamber of Commerce actively monitors evolving workforce demands, including skills needed
for emerging industries, expanding businesses, and updates to existing roles. The Chamber has reported
that large employers in the Glendale-Phoenix area have not expressed concerns regarding workforce
readiness, indicating that the region’s labor force is well-aligned with current industry needs.
Describe any current workforce training initiatives, including those supported by Workforce
Investment Boards, community colleges and other organizations. Describe how these efforts will
support the jurisdiction's Consolidated Plan.
Consolidated Plan
GLENDALE
36
OMB Control No: 2506-0117 (exp. 09/30/2021)
The city’s Chamber of Commerce partners with the local community college to provide advanced
training or skills training for Chamber of Commerce members or their employees. The instructors are all
business professionals who have significant experience.
Does your jurisdiction participate in a Comprehensive Economic Development Strategy (CEDS)?
No.
If so, what economic development initiatives are you undertaking that may be coordinated with the
Consolidated Plan? If not, describe other local/regional plans or initiatives that impact economic
growth.
The city does not participate in a CEDS at this time. Glendale is beginning the extensive process of
strategic planning at the broadest level, which will then lead to individually focused plans at the
department level, such as Economic Development.
Discussion
At this time, a specific economic development initiative is not proposed to directly coordinate with the
Consolidated Plan. However, through our Economic Development Department, we actively consider
opportunities to support small businesses, workforce development, and job creation, which align with
broader economic growth goals. The department works to attract and retain businesses, encourage
investment in key sectors, and support entrepreneurs through various business assistance programs.
Additionally, Glendale’s Economic Development Strategic Plan and regional partnerships with
organizations such as the Greater Phoenix Economic Council (GPEC) and the Arizona Commerce
Authority play a role in shaping local economic initiatives. These efforts focus on strengthening
industries, enhancing job opportunities, and ensuring a sustainable economic environment that
indirectly supports the housing and community development goals outlined in the Consolidated Plan.
While there is no direct alignment between specific economic development initiatives and the
Consolidated Plan at this time, the city continues to explore opportunities for collaboration that support
both economic growth and housing stability.
Consolidated Plan
GLENDALE
37
OMB Control No: 2506-0117 (exp. 09/30/2021)
MA-50 Needs and Market Analysis Discussion
Are there areas where households with multiple housing problems are concentrated? (include a
definition of "concentration")
Our definition of concentration of multiple housing problems are areas in which the proportion of
people in a particular area reporting multiple housing problems is over 54.70%. The attached CPD maps
divides the city into quintiles based on the distribution of a particular data point; this analysis focuses on
the top two quintiles for housing problems in order to illustrate a concentration.
According to CPD Maps, households
with Extremely Low Incomes (ELI)
experience at least one of four
severe housing problems across the
city. The highest concentrations of
ELI households facing these issues (>
86.84% of households) are found in
the Northeast, Central, and
Southwest areas of the corporate
city limits. While moderate-income
households are generally less likely
to face severe housing issues, the
geographic patterns of these
problems persist, with certain tracts
emerging as ‘hot spots’ where
severe housing problems present
consistently. These tracts include:
Region
Census Tract
Northeast
•
1042.14
Central
•
926
•
927.17
•
927.21
Southwest
•
610.45
Consolidated Plan
GLENDALE
38
OMB Control No: 2506-0117 (exp. 09/30/2021)
Consolidated Plan
GLENDALE
39
OMB Control No: 2506-0117 (exp. 09/30/2021)
Are there any areas in the jurisdiction where racial or ethnic minorities or low-income families are
concentrated? (include a definition of "concentration")
The city defines a concentration of racial or ethnic minorities as areas where the White, Non-Hispanic
population is below 58.33%. Based on this definition, racial and ethnic minorities are primarily
concentrated in the south-central and southwestern parts of the city, near AZ Loop 101, US 60 Grand
Ave, and N 43rd Ave. In these areas, Black or African American residents comprise 13.33%–27.82% of
the population, while Persons of Hispanic Origin make up 47.80%–71.50% or more. These regions also
align with concentrations of low-income households, defined as areas where more than 39.09% of
households have low incomes.
Consolidated Plan
GLENDALE
40
OMB Control No: 2506-0117 (exp. 09/30/2021)
Consolidated Plan
GLENDALE
41
OMB Control No: 2506-0117 (exp. 09/30/2021)
What are the characteristics of the market in these areas/neighborhoods?
The 85301 zip-code in Glendale is characterized by its rich history and community-centric atmosphere.
Many homes in this area were constructed between the 1940s and 1960s, and a significant number are
still occupied by first- and second-generation owners who have aged in place. Due to financial
constraints, some of these home-owners face challenges in maintaining or updating their residences,
leading to visible signs of aging in the housing stock.
A notable feature of this area is the Catlin Court Historic District, established in 1914. This district has
early to mid-20th-century bungalow and ranch-style houses, many of which have been thoughtfully
converted into small retail businesses, creating a unique blend of residential charm and commercial
activity.
The area also encompasses Downtown Glendale, which serves as a hub for local small businesses,
specialty shops, restaurants, and residences. Key civic facilities, including City Hall and other municipal
buildings are situated here along with a mixed-use parking structure that supports both commercial and
public needs.
To enhance the vibrancy and functionality of Downtown Glendale, the city has initiated the Downtown
Campus Reinvestment Project. This comprehensive renovation effort focuses on updating critical
infrastructure such as City Hall and its parking garage, Council Chambers, the E. Lowell Rogers
Amphitheater, and the adjacent Murphy Park. The project aims to revitalize these central facilities,
ensuring they remain welcoming and efficient spaces for public engagement and community events.
These renovations are anticipated to have a positive impact on the surrounding areas by attracting more
visitors, supporting local businesses, and fostering a renewed sense of community. The improvements
are expected to stimulate economic growth, enhance the aesthetic appeal of the downtown area, and
provide updated amenities that benefit both residents and visitors alike.
Are there any community assets in these areas/neighborhoods?
Many neighborhoods are home to small, family-owned businesses that have been established for
generations, creating a strong sense of community and local economic resilience. In the 85301 zip-code,
residents benefit from two youth centers and an aquatic center, providing recreational and educational
opportunities that contribute to community engagement and overall. Additionally, the area features
over a dozen districts and buildings listed on the National Register of Historic Places, highlighting its rich
architectural, cultural, and economic history. The city’s Preservation Plan ensures that these historic
assets continue to be protected, allowing future generations to enjoy and appreciate Glendale’s social,
cultural, economic, and architectural heritage.
To improve connectivity and transportation, the area is served by the Glendale Urban Shuttle (GUS),
which provides residents with an affordable transit option to navigate key destinations within the city.
Additionally, as part of Glendale’s 100+ mile Bikeways and Bicycle Program, several streets in the area
Consolidated Plan
GLENDALE
42
OMB Control No: 2506-0117 (exp. 09/30/2021)
are equipped with bike lanes, enhancing alternative transportation options and promoting a more
pedestrian-friendly urban environment.
A key enhancement to the area’s economic vitality and streetscape appeal is the Café Lighting Project on
Glendale Avenue. This project introduced decorative overhead lighting that enhances pedestrian safety,
nighttime visibility, and the aesthetic appeal of Glendale’s historic downtown corridor. By improving
walkability and ambiance, the lighting project supports local businesses, encourages community events,
and attracts visitors to the area, reinforcing Glendale’s identity as a vibrant, welcoming destination for
both residents and tourists.
Collectively, these characteristics make the area a unique blend of historic charm, community-driven
commerce, and modern infrastructure improvements, ensuring that it remains an attractive place to
live, work, and visit while supporting economic growth and cultural preservation.
Are there other strategic opportunities in any of these areas?
The Glendale Centerline area, encompassing approximately three-square miles bounded by Maryland
Avenue to Orangewood Avenue and 43rd to 67th Avenue, is a focal point for growth under the Envision
Glendale 2040 Plan. This strategic plan aims to revitalize the downtown area by introducing additional
civic and cultural venues, expanding retail and office spaces, enhancing transportation infrastructure,
increasing hospitality activities, and promoting distinctive architecture that reflects Glendale's historical
heritage. The Centerline Zoning Overlay also provides opportunities for higher density and
administrative accommodations that facilitate high-quality development.
A significant development within this area is the Centerline on Glendale project, located at 6775 N. 67th
Avenue. This multimillion-dollar initiative, developed by Gorman & Co., will add 368 mixed-income
housing units, serving residents earning up to 80% of the area median income. The development
includes one-, two-, and three-bedroom units, with rents ranging from $497 to $1,837 per month.
Amenities feature on-site supportive services, a splash pad, dog park, business incubation space, fitness
and recreation center, a 13-acre walking path, and electric vehicle charging stations. Additionally, an on-
site commercial kitchen operated by Local First Arizona will support entrepreneurs running small food-
based businesses in the West Valley.
Furthermore, the Envision Glendale 2040 Plan identifies Grand Avenue, a diagonal thoroughfare
intersecting the 85301-zip code alongside active train tracks, as an area with untapped potential. Given
its heavy utilization, strategic improvements along Grand Avenue could enhance connectivity, attract
businesses, and further stimulate economic development in the surrounding neighborhoods.
Consolidated Plan
GLENDALE
43
OMB Control No: 2506-0117 (exp. 09/30/2021)
MA-60 Broadband Needs of Housing occupied by Low- and Moderate-Income Households -
91.210(a)(4), 91.310(a)(2)
According to the FCC, 100% of Glendale residents have connection to Broadband Internet, with
download speeds ranging from 20-100 Mbps. For higher speeds ranging above 250 Mbps, there is about
95% availability city-wide; and for speeds above 1,000 Mbps it is 80% (FCC, National Broadband Map).
According to a CNET article, “Around 94% of Glendale households have access to a wired or fixed
wireless internet connection,” (Anders, 2025). Glendale’s average download speed is 218Mbps, which is
69th fastest compared to other major US cities (Speedtest.net, Speedtest Global Index).
Describe the need for broadband wiring and connections for households, including low- and
moderate-income households and neighborhoods.
While fixed broadband internet is readily available in Glendale, with 100% of residents having access to
speeds ranging from 20 to 100 Mbps, access to fiber-optic internet remains limited, reaching only 9% of
households. This limitation seems to impact LMI households, as they often have fewer service provider
options and may be restricted to lower-speed DSL or cable connections, which can be less reliable and
more expensive over time.
Fiber availability is highest south of W. Northern Avenue along N. Dysart Road , but many LMI
neighborhoods still lack access to affordable, high-speed fiber connections, which are essential for
remote work, online education, telehealth, and job searching (Anders, 2025). The need for expanded
broadband wiring in underserved areas is critical to ensuring equitable access to high-speed internet,
allowing all Glendale residents to fully participate in the digital economy.
Investments in fiber infrastructure and other broadband initiatives could help bridge this gap, ensuring
that LMI households and neighborhoods can have high-quality, cost-effective internet to support
economic mobility, education, and overall quality of life.
Describe the need for increased competition by having more than one broadband Internet service
provider serve the jurisdiction.
Consolidated Plan
GLENDALE
44
OMB Control No: 2506-0117 (exp. 09/30/2021)
Although 10 leading providers offer fixed broadband services, many LMI neighborhoods are served by
only one or two dominant ISPs, limiting competition that would otherwise drive affordable pricing,
improved service quality, and higher speeds. Expanding fiber-optic infrastructure in these areas could
reduce disparities in internet access, ensuring that more households have reliable and high-speed
connections necessary for remote work, online education, telehealth services, and job searching—all of
which are critical for economic mobility.
In the mobile broadband market, competition is stronger, with AT&T, Verizon, T-Mobile, and Dish
Network providing widespread coverage. However, for LMI households, cost remains a major barrier to
high-speed internet, particularly after the expiration of the Affordable Connectivity Program (ACP) in
2024, which previously provided subsidies for low-income families. Increasing competition among ISPs
in Glendale, particularly in underserved neighborhoods, would help lower costs and improve service
reliability, ensuring that LMI residents can fully participate in the digital economy.
Consolidated Plan
GLENDALE
45
OMB Control No: 2506-0117 (exp. 09/30/2021)
MA-65 Hazard Mitigation - 91.210(a)(5), 91.310(a)(3)
Describe the jurisdiction’s increased natural hazard risks associated with climate change.
Glendale is included within the Maricopa County Multi-Jurisdictional Hazard Mitigation Plan, which was
officially adopted on February 9, 2022 and the Federal Emergency Management Agency (FEMA) found
the Plan to be in conformance with Title 44 Code of Federal Regulations Part 201.6 Local Mitigation
Plans. FEMA's approval of the Plan is for a period of 5 years, with an effective date of May 11, 2022. The
jurisdiction’s natural hazard risks associated with climate change are as follows: flooding, dam failure,
drought, heat & wildfire, groundwater depletion & land instability, severe weather risks. (Maricopa
County, Multi-Jurisdictional Hazard Mitigation Plan, 5.3 Hazard Risk Profiles, pp. 192-285)
Describe the vulnerability to these risks of housing occupied by low- and moderate-income
households based on an analysis of data, findings, and methods.
Housing occupied by low-moderate income persons are more likely to be affected by natural disasters
and hazards due to the increased environmental, social and financial challenges experienced by these
households. Generally, people of low incomes and less education are less prepared for disaster
(SAMHSA, 2017). They are also more likely to be at risk of damage or destruction to their homes due to
living in houses that are lower quality in construction, are older homes or are mobile homes; which
contrasts with communities living in newly-constructed units and better environments which serve as
protective factors against risk (SAMHSA, 2017; Chen et al., 2021). Vulnerability of low-income
households persist across all types of natural disasters, including those that affect Arizonans. The
impacts of rising temperatures and extreme weather are worsened by the built environment of low-
income neighborhoods (i.e., largely concrete landscapes) that contribute to the urban heat island effect;
and by limited availability of services such as healthcare (Tidal Basin, 2024). In a long-term study
conducted in California from 2009-2019 found that hospitalizations for cardiorespiratory issues
increased by 7% on days of extreme heat and toxic air from wildfires in zip codes where people were
likelier to be poor (Pineda, 2024). Finally, when low-income households are impacted by disaster, it can
lead to significant economic consequences such as job loss and long-term financial hardship due to lags
in recovery aid, which can take “...over two years to become available to eligible households,” (Martin et
al., 2023).
Consolidated Plan
GLENDALE
46
OMB Control No: 2506-0117 (exp. 09/30/2021)
Strategic Plan
SP-05 Overview
Strategic Plan Overview
This Strategic Plan Overview highlights the elements of our Plan to provide decent, safe and affordable
housing; shelter and services for homeless individuals and families; public services for vulnerable
populations; and a suitable living environment and expanding economic opportunities principally for
low- and moderate-income persons.
Geographic Priorities
The city in general does not allocate CDBG, ESG, and HOME funding by geographic priorities. The city
provides services such as housing rehabilitation, new construction of homeownership units, public
services, and homeless prevention on the basis of income eligibility. The city has identified several low-
to moderate-income target areas where 51% or more of the population includes households with
incomes below 80% of area median income, where public facilities and infrastructure improvement
activities may be located. However, the city recognizes that LMI households exist across the city, and
does not target its direct benefit activities (i.e. residential rehabilitation) to any particular area.
Priority Needs
The city identified housing and community development needs through the public participation and
community input process, including 772 surveys; 7 public meetings and hearings, including the input of
the City Council and the Community Development Advisory Committee; and 10 key stakeholder
interviews. Additionally, other government planning documents; the city’s competitive grant application
process; and historical funding allocations helped determine the most urgent community priorities. The
top priorities identified were affordable housing, housing and services for homeless people and those
at-risk of homelessness; services for vulnerable groups, and complying with fair housing initiatives.
Anticipated Resources: The City of Glendale anticipates receiving the following FY 2025- 26 allocations:
$2,351,551.00 in CDBG funds and $206,952 in ESG funds. The Maricopa County HOME Consortium is
expected to allocate $655,225 in HOME funding for FY2025-2026. Assuming the same allocation levels
for the following four years of this period, the anticipated funding for those four years would be
$9,406,204 in CDBG funds; $827,808 in ESG funds; and $2,620,900 in HOME funds, although these levels
are subject to change based on actual Federal appropriations. Additionally, it is estimated that the
CDBG and HOME programs will provide up to $50,000 in Program Income for each of the next five years.
Institutional Delivery Structure: Glendale’s Finance and Compliance Division will serve as the entity
responsible for managing the CDBG and ESG grants and HOME funding. One of the strengths of the
Division is its close working relationships with other agencies under the Community Services
Department umbrella under which it serves. including the city’s Public Housing Authority, Library,
Consolidated Plan
GLENDALE
47
OMB Control No: 2506-0117 (exp. 09/30/2021)
Community Programs and Community Action Programs. Additionally, the city serves on MAG’s ESG
committee and has participated in MAG’s CoC grant rank and review in 2024.
The city and its public and private partners offer a rich variety of services within the community,
particularly among homeless prevention services and public supportive services. The gaps in the city’s
institutional delivery system relate to a shortage of funding relative to community need, as well as an
opportunity to strengthen partnerships among agencies serving low- and moderate-income people,
including homeless people. The shortage of funding negatively affects city agencies as well as nonprofits
serving these populations.
Based on the needs and priorities determined through the community survey and needs assessment,
analysis of relevant data and consideration of available funding; the city, per the direction of the CDAC
and City Council, has identified for the city following Strategic Goals:
1. Increase Access to Decent Affordable Housing
2. Increased Access to Homeless Services
3. Increase Access to Public Services for Vulnerable Populations
4. Advance Fair Housing Initiatives
Consolidated Plan
GLENDALE
48
OMB Control No: 2506-0117 (exp. 09/30/2021)
SP-10 Geographic Priorities - 91.415, 91.215(a)(1)
Geographic Area
Table 13 - Geographic Priority Areas
1 Area Name:
CDBG Target Areas -85301 and 85302
Area Type:
Local Target area
Other Target Area Description:
HUD Approval Date:
% of Low/ Mod:
67%
Revital Type:
Comprehensive
Other Revital Description:
Identify the neighborhood boundaries for
this target area.
85301 is located in the city’s southeast corner and is
generally bounded by Northern Ave. on the north,
Camelback Rd. on the south, 43rd Ave. on the east
and 67th Ave. on the west. 85302 is located to the
north of 85301 and is generally bounded by Peoria
Ave. on the north, Northern Ave. on the south.
Include specific housing and commercial
characteristics of this target area.
How did your consultation and citizen
participation process help you to identify
this neighborhood as a target area?
The process provided direct input from residents,
community organizations, and stakeholders,
highlighting the areas housing challenges,
infrastructure needs, and economic disparities.
Identify the needs in this target area.
What are the opportunities for
improvement in this target area?
Are there barriers to improvement in this
target area?
2 Area Name:
Citywide
Area Type:
Local Target area
Other Target Area Description:
HUD Approval Date:
% of Low/ Mod:
Revital Type:
Comprehensive
Consolidated Plan
GLENDALE
49
OMB Control No: 2506-0117 (exp. 09/30/2021)
Other Revital Description:
Identify the neighborhood boundaries for
this target area.
Include specific housing and commercial
characteristics of this target area.
How did your consultation and citizen
participation process help you to identify
this neighborhood as a target area?
The process provided direct input from residents,
community organizations, and stakeholders,
highlighting the areas housing challenges,
infrastructure needs, and economic disparities.
Identify the needs in this target area.
What are the opportunities for
improvement in this target area?
Are there barriers to improvement in this
target area?
General Allocation Priorities
Describe the basis for allocating investments geographically within the state
The City of Glendale has identified LMI target areas where more than 51% of households earn at or
below 80% of the Area Median Income (AMI), as determined and adjusted annually by HUD. However,
rather than limiting assistance to these designated areas, the city primarily allocates resources based on
the income of beneficiaries.
Census tracts with a higher concentration of LMI households include 924, 925, 926, 926.01, 926.02,
926.05, 927.15, 927.17, 927.18, 928, 930.01, and 930.02. In accordance with CDBG, ESG, and HOME
program regulations, funding is directed citywide to support public service activities, affordable housing,
and emergency home repair programs. As a result, CDBG and ESG public service funds are distributed
throughout Glendale, ensuring assistance reaches residents based on need rather than geographic
location.
Consolidated Plan
GLENDALE
50
OMB Control No: 2506-0117 (exp. 09/30/2021)
SP-25 Priority Needs - 91.415, 91.215(a)(2)
Priority Needs
Priority Need Name:
Affordable Housing
Priority Level:
High
Population
x
LMI individuals and families
x
Homeless individuals
x
Individuals
x
Families with Children
x
Children
x
Children aging out of foster care
x
Seniors
x
Veterans
x
Survivors of domestic violence
x
People with disabilities
x
People with alcohol or drug addiction
x
People with mental illness
x
People with HIV/AIDS
x
Public Housing Residents
Geographic Areas
Affected
Citywide
Associated Goals
x
Increase Access to Affordable Housing
x
CDBG and ESG Program Administration
Description
Glendale will promote and increase the availability of affordable quality
housing throughout the city through a variety of activities that may
include; construction, rehabilitation and replacement of owner and renter
housing, homeownership assistance, and/or rental assistance that helps low-
and moderate-income families obtain or maintain housing.
Basis for Relative
Priority
Surveys, interviews, and public meeting feedback addressed five priority
needs, including Affordable Housing. The city's median household income is
$70,600. Per ACS data, more than 45% of renters allocate at least one-third
of their income to housing costs, while 25% spend more than half, making
them cost-burdened households. The median gross rent in the city is $1,397
while the median home sales price as of June 2024 was $446,730. The
shortage of affordable housing for low- and moderate-income households is
particularly acute in the 85301 and 85302 zip codes.
Consolidated Plan
GLENDALE
51
OMB Control No: 2506-0117 (exp. 09/30/2021)
Priority Need Name:
Housing and Services for Homeless/At-Risk
Priority Level:
High
Population
x
LMI individuals and families
x
Homeless individuals
x
Individuals
x
Families with Children
x
Children
x
Children aging out of foster care
x
Seniors
x
Veterans
x
Survivors of domestic violence
x
People with disabilities
x
People with alcohol or drug addiction
x
People with mental illness
x
People with HIV/AIDS
Geographic Areas Affected
Citywide
Associated Goals
Increase Access to Homeless Services
CDBG and ESG Program Administration
Description
Recognizing that an individual or family's homelessness may be
chronic, episodic, or situational in nature, the City of Glendale has
developed a strategic approach to support the specific needs of the
homeless population through the Glendale Homeless Solutions
Alliance. Working with the Maricopa Association of Governments
Continuum of Care programs and local and County nonprofits, the City
of Glendale seeks to provide housing and human service assistance and
referrals to homeless people and those at-risk of homelessness
Basis for Relative Priority
Homelessness trends continue to show signs of an increase. After
reaching its highest peak of 406 in 2022, unsheltered homelessness
reports reflected in the PIT Count dropped to 170 in 2023, similar to
pre-pandemic levels. However, in 2024 homelessness increased once
again by 24% to 211 individuals. Glendale ONE service requests related
to homelessness, such as encampment reports or self-referrals for
help, similarly spiked in 2022 (483 reports) and have somewhat
decreased from 283 reports to 231 as of October 2024.The location
and concentration of homeless individuals has remained largely
consistent over time, with the majority of unsheltered persons residing
in zip codes 85301 and 85302.
Consolidated Plan
GLENDALE
52
OMB Control No: 2506-0117 (exp. 09/30/2021)
Priority Need Name:
Increase Access to Public Services for Vulnerable Populations
Priority Level:
High
Population
x
Homeless individuals
x
Families with Children
x
Children
x
Children aging out of foster care
x
Seniors
x
Veterans
x
Survivors of domestic violence
x
People with disabilities
x
People with alcohol or drug addiction
x
People with mental illness
x
People with HIV/AIDS
Geographic Areas Affected
Citywide
CDBG Target Areas –85301 and 85302
Associated Goals
Increase Access to Public Services for Vulnerable Populations
CDBG and ESG Program Administration
Description
Through the funding of nonprofit agencies with Public Service funds,
the City will provide additional services to support low- and moderate-
income people, particularly food assistance and senior and youth
services. Other vulnerable groups may include those with disabilities,
survivors of domestic violence, children in or aged out of foster care,
those suffering from addiction or mental health diseases and possibly
others
Basis for Relative Priority
Glendale residents and stakeholders identified heat relief during
summer months as the most urgent need, followed by transportation,
healthcare, and childcare services. Fair housing initiatives, food and
clothing assistance, and financial literacy programs also received strong
community support. These priorities emerged from the Glendale
Resident Community Survey, stakeholder interviews, and public
meetings, reinforcing the need for continued investment in public
services.
Priority Need Name:
Fair Housing
Priority Level:
High
Consolidated Plan
GLENDALE
53
OMB Control No: 2506-0117 (exp. 09/30/2021)
Population
x
Homeless individuals
x
Families with Children
x
Children
x
Children aging out of foster care
x
Seniors
x
Veterans
x
Survivors of domestic violence
x
People with disabilities
x
People with alcohol or drug addiction
x
People with mental illness
x
People with HIV/AIDS
Geographic Areas Affected
Citywide
Associated Goals
Increase Access to Affordable Housing
Advance Fair Housing Initiatives
CDBG and ESG Program Administration
Description
The City recognizes the importance of complying with all regulations of
the Fair Housing act and providing support for all Glendale residents,
which is a high priority for the city.
Basis for Relative Priority
Compliance with federal regulations for fair housing is an important
foundation for supporting all residents of Glendale. Per 42 U.S.C. §§
3601-19, the Fair Housing Act, all Federal programs relating to housing
and urban development be administered in a manner that complies
with the Fair Housing Act.
Table 14 – Priority Needs Summary
Narrative (Optional)
The City of Glendale’s comprehensive public citizen participation process, research, and analysis
identified four key priorities for the community that are the basis of the city’s 2025-29 Consolidated Plan
goals. With a strong network of governmental and nonprofit partners, the city is committed to
addressing these needs while maximizing available resources. Through these efforts, Glendale aims to
create meaningful changes and enhance the quality of life for all residents.
SP-35 Anticipated Resources - 91.420(b), 91.215(a)(4), 91.220(c)(1,2)
Introduction
In all, the city has received $2,351,551 in CDBG funding; $217,342 in ESG funding; and $655,225 in
HOME funding.
Anticipated Resources
Consolidated Plan
GLENDALE
54
OMB Control No: 2506-0117 (exp. 09/30/2021)
Program
Source of
Funds
Uses of Funds
Expected Amount Available Year 1
Expected
Amount
Available
Remainder of
ConPlan: $
Narrative
Description
Annual
Allocation: $
Program
Income: $
Prior Year
Resources: $
Total: $
CDBG
Public-
Federal
Acquisition
Admin and Planning
Economic
Development
Housing
Public
Improvements
Public Services
2,351,551
50,000
0
2,401,551
9,606,204
Estimates
assume first-
year funding
remains
constant for all
four subsequent
years.
ESG
Public-
Federal
Conversion and
rehab for
transitional housing
Financial Assistance
Overnight shelter
Rapid Re-housing
Rental Assistance
Services
Transitional housing
Outreach
Eviction
Prevention
206,952
0
0
206,952
827,808
Estimates
assume first-
year funding
remains
constant for all
four subsequent
years.
Consolidated Plan
GLENDALE
55
OMB Control No: 2506-0117 (exp. 09/30/2021)
HOME
Public-
Federal
Affordable Housing –
acquisition;
construction and/or
rehabilitation of
affordable renter or
owner-occupied
single or multifamily
housing; Tenant
Based Rental
Assistance; First
Time Homebuyer
Assistance
655,225
50,000
0
705,225
2,820,900
Estimates
assume first-
year funding
remains
constant for all
four subsequent
years.
Table 15 – Anticipated Resources
Consolidated Plan
GLENDALE
56
OMB Control No: 2506-0117 (exp. 09/30/2021)
Explain how federal funds will leverage those additional resources (private, state and local funds),
including a description of how matching requirements will be satisfied
Over the five-year Consolidated Plan period, the City of Glendale will continue to fund local nonprofits
that leverage additional financial resources to expand services for residents. This approach has proven
effective, with funded nonprofits leveraging significant investments that maximize community impact.
Additionally, the city and its subrecipients will provide the required matching funds for HOME and ESG
programs, ensuring that federal investments are amplified to support affordable housing, homelessness
prevention, and essential community services. By strategically leveraging these resources, Glendale will
enhance long-term sustainability and maximize the impact of its HUD programs.
If appropriate, describe publicly owned land or property located within the state that may be used to
address the needs identified in the plan
Undeveloped city-owned land is scarce, but the city will consider the potential use of publicly owned
land in the future.
Discussion
The city will utilize $9,606,204 in CDBG funding; $827,808 in ESG funding; and $2,820,900 in HOME
funding and program income, over the next five years.
Consolidated Plan
GLENDALE
57
OMB Control No: 2506-0117 (exp. 09/30/2021)
SP-40 Institutional Delivery Structure - 91.415, 91.215(k)
Explain the institutional structure through which the jurisdiction will carry out its consolidated plan
including private industry, non-profit organizations, and public institutions.
Responsible Entity
Responsible Entity
Type
Role
Geographic Area
Served
Community Action
Program
Government
Homelessness
Ownership
Rental Assistance
Jurisdiction
City of Glendale
Housing Authority
Government
Homelessness
Public Housing
Jurisdiction
City of Glendale
Finance and
Compliance Division
Government
Planning
Neighborhood
Improvements
Grant Administration
Grant Finance and
Accounting
Jurisdiction
City of Glendale
Community Programs
Government
Neighborhood
Improvements
Rehabilitation
Emergency Repair
Jurisdiction
City of Glendale
Homeless Solutions
Alliance
Government
Homelessness
Jurisdiction
City of Glendale Public
Services
Government
Public Services
Non-homeless special
needs
Jurisdiction
Phoenix Rescue
Mission
Nonprofit
Homelessness - Street
Outreach
Maricopa County
A New Leaf
Nonprofit
Homelessness –
Tenant Based Rental
Assistance
Maricopa County
Table 15 - Institutional Delivery Structure
Assessment of Strengths and Gaps in the Institutional Delivery System
The City of Glendale’s Finance and Compliance Division is responsible for managing CDBG, ESG, and
HOME funding, ensuring compliance and effective program implementation. A key strength of the
Division is its strong collaboration with internal city departments and external partners, creating a
coordinated and efficient service delivery system for residents. Recognizing the overlap in client needs,
Consolidated Plan
GLENDALE
58
OMB Control No: 2506-0117 (exp. 09/30/2021)
the Division works closely with the city’s Public Housing Authority, Community Programming, Library,
and Community Action Programs to ensure residents are referred to appropriate services.
The city also maintains strong partnerships with nonprofit organizations to expand service capacity and
effectively allocate resources. These partnerships allow for the rapid deployment of funds to meet
critical needs such as Homeless Prevention, Rapid Rehousing, and Supportive Services. Additionally,
Glendale plays an active role in regional collaboration, serving on Maricopa Association of Government’s
ESG Committee to align strategies with other municipalities and strengthen efforts to address
homelessness.
While Glendale and its partners offer a wide range of services, the City continues to face gaps in funding
relative to community needs, impacting both City agencies and nonprofits serving low- and moderate-
income residents. Additionally, there remains an opportunity to further strengthen partnerships and
coordination among agencies to enhance service delivery. Addressing these challenges will require
leveraging additional resources, expanding partnerships, and continuing to align local and regional
strategies to maximize impact.
Consolidated Plan
GLENDALE
59
OMB Control No: 2506-0117 (exp. 09/30/2021)
Availability of services targeted to homeless persons and persons with HIV and mainstream services
Homelessness Prevention Services
Available in the Community
Targeted to Homeless
Targeted to People with HIV
Homelessness Prevention Services
Counseling/Advocacy
X
X
X
Legal Assistance
X
X
Mortgage Assistance
X
X
Rental Assistance
X
X
Utilities Assistance
X
X
Street Outreach Services
Law Enforcement
X
X
Mobile Clinics
X
X
Other Street Outreach Services
X
X
Supportive Services
Alcohol & Drug Abuse
X
X
Child Care
X
Education
X
X
Employment and Employment Training
X
X
X
Healthcare
X
X
X
HIV/AIDS
X
X
X
Life Skills
X
X
X
Mental Health Counseling
X
X
Transportation
X
X
Other
Other
X
X
X
Table 16 - Homeless Prevention Services Summary
Consolidated Plan
GLENDALE
60
OMB Control No: 2506-0117 (exp. 09/30/2021)
Describe how the service delivery system including, but not limited to, the services listed above meet
the needs of homeless persons (particularly chronically homeless individuals and families, families
with children, veterans and their families, and unaccompanied youth)
The City of Glendale employs a coordinated service delivery system to support homeless individuals and
families, including those who are chronically homeless, families with children, veterans, and survivors of
domestic violence. Through ESG, HOME, and leveraged funding sources, the city collaborates with
nonprofits, regional partners, and service providers to ensure connections to housing assistance,
supportive services, and long-term stability resources.
ESG funds support Rapid Rehousing (RRH) and Homeless Prevention (HP) programs, providing rental
assistance, case management, and shelter operations for at-risk populations. The Tenant-Based Rental
Assistance (TBRA) program, funded through HOME, offers up to 24 months of rental support in
partnership with A New Leaf, helping individuals transition to permanent housing. Glendale has also
prioritized veterans by investing in the Veterans Community Project and providing city-owned land at a
reduced sales price to expand affordable transitional housing options for homeless veterans.
The city maintains active participation in the Maricopa Regional Continuum of Care (CoC) and its
Pathways Home Initiative, ensuring alignment with countywide homelessness strategies and
partnerships with shelters and housing providers.
Describe the strengths and gaps of the service delivery system for special needs population and
persons experiencing homelessness, including, but not limited to, the services listed above
The City of Glendale’s service delivery system for special needs populations and individuals experiencing
homelessness is strengthened by collaborative partnerships, targeted funding allocations, and a
coordinated regional approach. The city works closely with local nonprofits, housing providers, and the
Maricopa Regional Continuum of Care (CoC) to expand services, including Rapid Rehousing (RRH),
Tenant-Based Rental Assistance (TBRA), and emergency shelter programs. Investments such as the
Veterans Community Project and LIHTC developments further enhance affordable housing opportunities
for vulnerable populations
However, gaps remain due to high demand and limited funding, particularly in permanent supportive
housing and specialized services for individuals with disabilities, HIV/AIDS, and the chronically homeless.
Expanding affordable housing options, supportive services, and regional collaboration will be critical to
addressing these service gaps and enhancing long-term stability for Glendale’s most vulnerable
residents.
Provide a summary of the strategy for overcoming gaps in the institutional structure and service
delivery system for carrying out a strategy to address priority needs
The City of Glendale recognizes that a coordinated local and regional response enhances support for
homeless and low-income populations. To maximize impact, the Finance and Compliance Division will
explore opportunities to strengthen partnerships across city departments, particularly within
Consolidated Plan
GLENDALE
61
OMB Control No: 2506-0117 (exp. 09/30/2021)
Community Services, as well as with nonprofit organizations, public entities, and regional agencies at the
city, County, and State levels.
The city may also identify ways to support training efforts for staff and service providers in areas such as
affordable housing, fair housing, economic development, and community development to improve
service delivery. Additionally, Glendale will continue to engage with regional collaborations, including
the Maricopa Regional Continuum of Care (CoC), to align strategies and resources that address
homelessness and housing needs
Consolidated Plan
GLENDALE
62
OMB Control No: 2506-0117 (exp. 09/30/2021)
SP-45 Goals - 91.415, 91.215(a)(4) Goals Summary Information
Consolidated Plan
GLENDALE
63
OMB Control No: 2506-0117 (exp. 09/30/2021)
Sort
Order
Goal Name
Start
Year
End
Year
Category
Geographic
Area
Needs Addressed
Funding
Goal Outcome Indicator
1
Increase Access
to Affordable
Housing
2025 2029
Affordable
Housing
Public Housing
Citywide
CDBG Target
Areas -85301
and 85302
Affordable Housing
Fair Housing
CDBG:
$2,351,551
Homeowner Housing Added:
10 Household Housing Unit
Homeowner/ Rental Housing
Rehabilitated:
100 Household Housing Unit
Tenant-based rental assistance /
Rapid Rehousing:
75 Households Assisted
2
Increase Access
to Homeless
Services
2025 2029
Homeless
Citywide
CDBG Target
Areas -85301
and 85302
Housing & Services
for Homeless/At-
Risk People
CDBG:
$920,348
ESG:
$178,280
Homeless Persons Overnight
Shelter:
100 Persons Assisted
Homelessness Prevention:
100 Persons Assisted
3
Increase Access
to Public Services
for Vulnerable
Populations
2025 2029
Non-Homeless
Special Needs
Citywide
Services & Facilities
for Vulnerable
Groups
CDBG:
$538,374
Public service activities other
than Low/Moderate Income
Housing Benefit:
1560 Persons Assisted
4
Advance Fair
Housing
Initiatives
2025 2029
Fair Housing
Citywide
Fair Housing
CDBG:
$5,000
Public service activities other
than Low/Moderate Income
Housing Benefit:
150 Persons Assisted
Consolidated Plan
GLENDALE
64
OMB Control No: 2506-0117 (exp. 09/30/2021)
5
CDBG and ESG
Program
Administration
2025 2029
Program
Administration
Citywide
Affordable Housing
Housing & Services
for Homeless/At-
Risk People
Services & Facilities
for Vulnerable
Groups
Employment, Job
Training, Financial
Literacy
Improved
Neighborhood
Facilities
Fair Housing
CDBG:
$495,469
ESG:
$16,300
Other:
1000 Other
Table 18 – Goals Summary
Consolidated Plan
GLENDALE
65
OMB Control No: 2506-0117 (exp. 09/30/2021)
Goal Descriptions
#
Goal Name
Goal Description
1
Increase Access to
Affordable Housing
Glendale will work to promote availability of decent, affordable quality housing throughout the city through a
variety of activities that may include: construction, rehabilitation and/or replacement of owner and renter
housing, homeownership assistance, or rental assistance that helps low- and moderate-income families obtain or
maintain housing.
CDBG National Objective(s): BENEFIT TO LMI PERSONS/HOUSEHOLDS; SLUM/BLIGHT
2
Increase Access to
Homeless Services
Through its ongoing Strategic Planning process with the MAG Continuum of Care, the city will identify ways to
partner with government and nonprofit providers to offer additional emergency shelter, transitional shelter,
permanent supportive housing, and necessary services to mitigate crisis situations and promote self-sufficiency
to homeless people and those at risk of homelessness.
CDBG National Objective(s): BENEFIT TO LMI PERSONS/HOUSEHOLDS
3
Increase Access to
Public Services for
Vulnerable Populations
Through the funding of nonprofit agencies, the city will provide additional services to support low- and
moderate-income people, including food assistance and senior and youth services.
CDBG National Objective(s): BENEFIT TO LMI PERSONS/HOUSEHOLDS
4
Advance Fair Housing
Initiatives
Per 42 U.S.C. §§ 3601-19, the Fair Housing Act, all Federal programs relating to housing and urban development
be administered in a manner that complies with the Fair Housing Act.
CDBG National Objective(s): BENEFIT TO LMI PERSONS/HOUSEHOLDS
5
CDBG and ESG Program
Administration
Per 24 CRF 570.206(a)(1), the city will fund Program Administrative Costs.
ELIGIBLE ACTIVITY: Program Administration Costs; Planning and Capacity-Building
Consolidated Plan
GLENDALE
66
OMB Control No: 2506-0117 (exp. 09/30/2021)
Estimate the number of extremely low-income, low-income, and moderate-income families to whom
the jurisdiction will provide affordable housing as defined by HOME 91.315(b)(2)
The City of Glendale estimates that the TBRA program will provide affordable housing to approximately
75 low- to moderate-income households over the five-year Consolidated Plan period, based on available
HOME funding and program capacity.
Consolidated Plan
GLENDALE
67
OMB Control No: 2506-0117 (exp. 09/30/2021)
SP-60 Homelessness Strategy - 91.415, 91.215(d)
Describe how the jurisdiction's strategic plan goals contribute to:
Reaching out to homeless persons (especially unsheltered persons) and assessing their individual
needs.
The city currently operates a street outreach program called Glendale Works, in partnership with the
Phoenix Rescue Mission. This program follows a progressive engagement model, initially connecting
individuals experiencing homelessness through day labor employment at a minimum wage rate.
Participants are connected to work opportunities such as landscaping, community beautification
projects, and other public works assignments, allowing them to earn wages while receiving case
management services. To encourage sustained engagement, continued work eligibility is contingent
upon participation in case management services, which provide support in addressing barriers to
housing and employment. This approach incentivizes individuals to remain engaged in services, helping
them work toward financial stability and self-sufficiency.
Glendale Works is funded through a hybrid model utilizing both federal and general funds, ensuring the
program remains sustainable while maximizing available resources. Through this initiative, the city aims
to create meaningful pathways out of homelessness by combining immediate income opportunities with
long-term support.
Additionally, the Multiple Repeat Offender Program (MROP) squadron, conducts targeted outreach to
homeless individuals with frequent interactions with the justice system. This program provides a
structured path toward diversion, offering referrals to substance use treatment, mental health support,
and case management services to reduce recidivism and promote long-term stability.
Addressing the emergency and transitional housing needs of homeless persons
The City of Glendale recognizes the critical need for emergency and transitional housing for individuals
and families experiencing homelessness. While the city does not currently operate a shelter program
due to past challenges with provider compliance, we remain committed to ensuring that those in need
have safe and stable housing options.
To support individuals seeking shelter, the city actively coordinates with the Coordinated Entry System
and partners with Central Arizona Shelter Services (CASS), which operates family and individual shelters
throughout the region. Although CASS does not currently have a shelter location in Glendale, its network
of facilities provides vital resources and housing solutions for those experiencing homelessness in our
community.
Further, the city has entered into an agreement with the Maricopa County Human Services Department
to develop a 50-unit transitional housing project for homeless veterans. This project, which broke
ground in February 2025, is anticipated to be completed by 2027, providing a critical housing resource
for those who have served our country.
Consolidated Plan
GLENDALE
68
OMB Control No: 2506-0117 (exp. 09/30/2021)
Helping homeless persons (especially chronically homeless individuals and families, families with
children, veterans and their families, and unaccompanied youth) make the transition to permanent
housing and independent living, including shortening the period of time that individuals and families
experience homelessness, facilitating access for homeless individuals and families to affordable
housing units, and preventing individuals and families who were recently homeless from becoming
homeless again.
The city is committed to helping individuals and families transition from homelessness to permanent
housing and independent living by supporting programs that provide both immediate shelter and long-
term stability. Through HOME-ARP funding, the city supports Maggie’s Place, which offers case
management and shelter for homeless pregnant women, ensuring they receive the resources necessary
for a stable future. Additionally, the City funds A New Leaf through CDBG and HOME, providing tenant-
based rental assistance to homeless families, children, and victims of domestic violence, helping them
secure safe, stable housing.
Recognizing the importance of youth-specific interventions, Glendale also supports case management
services through Homeless Youth Connection through HOME-ARP, which helps homeless youth
overcome barriers to completing high school and graduating, significantly improving their long-term
success and preventing future cycles of homelessness.
The city has entered into an agreement with the Maricopa County Human Services Department and the
Veterans Community Project to develop a 50-unit transitional housing project for homeless veterans.
This project, which broke ground in February 2025, and is anticipated to be completed by 2027,
providing a critical housing resource for those who have served our country.
By wrapping these vulnerable populations in supportive services and long-term housing solutions, the
city helps individuals and families heal, accumulate savings, and achieve lasting stability, ultimately
improving their long-term outcomes and reducing the likelihood of returning to homelessness.
Help low-income individuals and families avoid becoming homeless, especially extremely low-income
individuals and families who are likely to become homeless after being discharged from a publicly
funded institution or system of care, or who are receiving assistance from public and private agencies
that address housing, health, social services, employment, education or youth needs.
The city is dedicated to preventing homelessness among low-income individuals and families,
particularly those at imminent risk due to financial instability or discharge from publicly funded
institutions. Through the Community Action Program (CAP), the city operates Eviction Prevention and
Rapid Rehousing programs, providing direct financial assistance to cover rental arrears and stabilize
individuals and families in their existing homes.
To further support housing stability, the city partners with the Department of Economic Security (DES)
to administer the Low-Income Home Energy Assistance Program (LIHEAP), helping households afford
essential utility costs and prevent service disconnections that could lead to homelessness.
Consolidated Plan
GLENDALE
69
OMB Control No: 2506-0117 (exp. 09/30/2021)
Additionally, CAP offers the THRIVE program, an intensive coaching case management model that
creates individualized plans to address housing needs, financial literacy, and long-term goals, such as
educational attainment. By providing targeted support and resources, THRIVE helps individuals and
families achieve self-sufficiency and reduce the risk of future homelessness.
Through these strategic programs, the city ensures that vulnerable populations receive the financial
support, case management, and resources needed to maintain stable housing, avoid homelessness, and
build a more secure future.
Consolidated Plan
GLENDALE
70
OMB Control No: 2506-0117 (exp. 09/30/2021)
SP-65 Lead-based Paint Hazards - 91.415, 91.215(i)
Actions to address LBP hazards and increase access to housing without LBP hazards
The city will mitigate lead-based paint (LBP) hazards through its Eviction Prevention, Rapid Rehousing,
and Emergency Home Repair Programs. In accordance with 24 CFR Part 35, lead-based paint must be
controlled before the rehabilitation, sale, or lease of housing units. To comply with these regulations,
the city conducts the required LBP assessments based on the level of federal funding invested in
rehabilitating units built before 1978. Additionally, the city performs Housing Quality Standards (HQS)
inspections—which include an inspection of paint in the unit —before placing clients in a rental unit.
How are the actions listed above integrated into housing policies and procedures?
Based on the results of Lead-Based Paint (LBP) Risk Assessments, the city addresses identified hazards
using interim controls or abatement practices. All construction activities adhere to Safe Work Practices
to prevent contamination. Additionally, if a prospective unit for an Eviction Prevention or Rapid
Rehousing program participant fails the LBP inspection, case managers assist the participant in securing
housing in a compliant unit and/or complex.
Consolidated Plan
GLENDALE
71
OMB Control No: 2506-0117 (exp. 09/30/2021)
SP-70 Anti-Poverty Strategy - 91.415, 91.215(j)
Jurisdiction Goals, Programs and Policies for reducing the number of Poverty-Level Families
Reducing poverty requires a comprehensive approach that addresses housing affordability, economic
opportunities, and workforce development. In addition to expanding availability of safe and affordable
housing, the City of Glendale has actively worked to attract new industries and employers, creating
hundreds of new jobs and expanding opportunities for residents. These efforts provide a strong
foundation for job training programs and workforce development initiatives, helping low-income
families secure stable employment and achieve financial independence.
How are the Jurisdiction poverty reducing goals, programs, and policies coordinated with this
affordable housing plan
The City of Glendale’s poverty-reduction goals are closely aligned with its affordable housing strategies
to ensure a comprehensive approach to economic stability and self-sufficiency for low- and moderate-
income residents. The city continues to support job training, workforce development, and economic
initiatives aimed at increasing household income and reducing dependency on public assistance.
The city’s economic development efforts, such as the annexation and development of the Loop 303
corridor, are expected to create hundreds of jobs across various industries over the next decade. These
employment opportunities provide a pathway for residents to attain higher wages and long-term
financial stability. The City coordinates with local educational institutions, workforce boards, and
community-based organizations to ensure residents—especially those in affordable housing—are aware
of and connected to job training programs, apprenticeships, and career advancement services.
Consolidated Plan
GLENDALE
72
OMB Control No: 2506-0117 (exp. 09/30/2021)
SP-80 Monitoring - 91.230
Describe the standards and procedures that the jurisdiction will use to monitor activities carried out in
furtherance of the plan and will use to ensure long-term compliance with requirements of the
programs involved, including minority business outreach and the comprehensive planning
requirements.
The city maintains agreements with partner agencies and internal departments that include provisions
for monitoring, requiring monthly or quarterly reports on activities, accomplishments, and expenditures.
To ensure compliance and accountability, the city conducts on-site or desk reviews before annual funds
are fully expended.
A risk-based approach guides the city's monitoring of subrecipients, considering factors such as grant
management experience, staff tenure, award size, and other key indicators of organizational capacity.
Additionally, the city provides technical assistance, as needed, to help agencies maintain compliance
with relevant, federal funding requirements.
Subrecipient monitoring evaluates various aspects of program operations, including but not limited to:
Financial management systems, adherence to Fair Housing, Equal Employment Opportunity (EEO), and
nondiscrimination policies, procurement standards (including minority business outreach), beneficiary
eligibility, and general compliance with contractual obligations.
The city is currently implementing a web-hosted technology upgrade that will consolidate planning,
service delivery, financial management, reporting, and records retention for all HUD CPD programs as
well as other non-federal programs operated by the Community Services Department. Once fully
implemented, this system will significantly streamline these processes and save considerable
administrative time.
The city's comprehensive planning process is self-monitored and aligns with our Citizen Participation
Plan and the requirements of 24 CFR 91. This includes conducting the necessary public hearings,
maintaining appropriate comment periods, and implementing strategies to maximize engagement from
a variety of stakeholders, including low- and moderate-income residents, business owners, nonprofit
partners, elected officials, and others.
Expected Resources
AP-15 Expected Resources - 91.420(b), 91.220(c)(1,2)
Introduction
In all, the city has received $2,351,551 in CDBG funding; $217,342 in ESG funding; and $655,225 in
HOME funding.
Anticipated Resources
Consolidated Plan
GLENDALE
73
OMB Control No: 2506-0117 (exp. 09/30/2021)
Program
Source of
Funds
Uses of Funds
Expected Amount Available Year 1
Expected Amount Available
Remainder of ConPlan: $
Narrative
Description
Annual
Allocation: $
Program
Income: $
Prior Year
Resources:
$
Total: $
CDBG
Public-
Federal
Acquisition
Admin and
Planning
Economic
Development
Housing
Public
Improvements
Public Services
2,351,551
50,000
0
2,401,551
9,606,204
Estimates
assume first-
year funding
remains
constant for all
four subsequent
years.
ESG
Public-
Federal
Conversion and
rehab for
transitional
housing
Financial
Assistance
Overnight shelter
Rapid Rehousing
Rental Assistance
Services
Transitional
housing
Outreach
Eviction
Prevention
206,952
0
0
206,952
827,808
Estimates
assume first-
year funding
remains
constant for all
four subsequent
years.
Consolidated Plan
GLENDALE
74
OMB Control No: 2506-0117 (exp. 09/30/2021)
HOME
Public-
Federal
Affordable
Housing –
acquisition;
construction
and/or
rehabilitation of
affordable renter
or owner-
occupied single or
multifamily
housing; Tenant
Based Rental
Assistance; First
Time Homebuyer
Assistance
655,225
50,000
0
705,225
2,820,900
Estimates
assume first-
year funding
remains
constant for all
four subsequent
years.
Table 19 – Expected Resources – Priority Table
Consolidated Plan
GLENDALE
75
OMB Control No: 2506-0117 (exp. 09/30/2021)
Explain how federal funds will leverage those additional resources (private, state and local funds),
including a description of how matching requirements will be satisfied
The City of Glendale’s service delivery strategy prioritizes funding for local nonprofits that leverage
additional resources to maximize services for residents. The City and its subrecipients provide matching
HOME and ESG funding, ensuring that federal dollars are used strategically to attract local, state, and
federal financial resources that enhance the impact of Glendale’s HUD programs. HUD encourages
funding recipients to demonstrate leveraged financial commitments, as combining multiple funding
sources increases project efficiency, expands project scopes, and enhances overall effectiveness.
In FY 2025-26, the City of Glendale will allocate HOME funds from the Maricopa HOME Consortium to
continue the Tenant-Based Rental Assistance Program operated by A New Leaf. The 25% required HOME
match for FY 2025-26 will be covered by prior-year HOME match carryover. Additionally, some planning
and administrative costs related to managing federal grants, such as staffing and training expenses, will
be funded through the city’s General Fund.
The city will allocate its full FY 2025-26 ESG allocation to support and sustain the Homelessness
Prevention and Rapid Rehousing efforts, with an equal non-federal funding match to further strengthen
the city's response to homelessness.
If appropriate, describe publicly owned land or property located within the jurisdiction that may be
used to address the needs identified in the plan.
The City of Glendale does not hold fee-simple title to very much developable land, however it has
invested significantly in expanding affordable housing opportunities, particularly for veterans. The city
has partnered with the Veterans Community Project, selling a parcel of land at a reduced rate to support
the development of affordable housing for veterans. Additionally, Glendale continues to invest in Low-
Income Housing Tax Credit (LIHTC) projects, which not only expands affordable housing but leverages
external funding sources that benefit the city. LIHTC developments attract a variety of other
investments, helping Glendale maximize its affordable housing resources and drive long-term
community growth. Since 2020, LIHTC-awarded projects located in the city have contributed over $500
Million in private investment in the development of nearly 1,400 new affordable units.
Discussion
By strategically leveraging multiple funding sources, Glendale ensures that federal resources generate
the greatest possible impact, enhancing housing stability, preventing homelessness, and improving the
quality of life for its residents.
Over the next five years, the City of Glendale will continue to strategically leverage federal funds
alongside state, local, and private sources to maximize the impact of its housing, homelessness, and
community development initiatives. By combining CDBG, HOME, and ESG funding with additional
investment sources, the city aims to expand affordable housing, enhance homelessness prevention
efforts, and support critical community services. This approach ensures that every dollar is used
Consolidated Plan
GLENDALE
76
OMB Control No: 2506-0117 (exp. 09/30/2021)
efficiently, creating sustainable, long-term benefits for Glendale residents and strengthening the city's
ability to address evolving community needs.
Annual Goals and Objectives
AP-20 Annual Goals and Objectives - 91.420, 91.220(c)(3)&(e)
Consolidated Plan
GLENDALE
77
OMB Control No: 2506-0117 (exp. 09/30/2021)
Goals
Summary
Information
Sort Order
Goal Name
Start
Year
End
Year
Category
Geographic
Area
Needs Addressed
Funding
Goal Outcome Indicator
1
Increase
Access to
Affordable
Housing
2025
2029
Affordable
Housing
Public Housing
Citywide
CDBG
Target
Areas -
85301 and
85302
Affordable Housing
Fair Housing
CDBG: $2,351,551
Homeowner Housing
Added:
10 Households
Homeowner/ Rental
Housing Rehabilitated:
100 Households
Tenant-based rental
assistance / Rapid
Rehousing:
75 Households Assisted
2
Increase
Access to
Homeless
Services
2025
2029
Homeless
Citywide
Housing & Services
for Homeless/At-
Risk People
CDBG: $920,348
ESG: $178,280
Homeless Persons
Overnight Shelter:
100 Persons Assisted
Homelessness Prevention:
100 Persons Assisted
3
Increase
Access to
Public Services
for Vulnerable
Populations
2025
2029
Non-Homeless
Special Needs
Citywide
Services & Facilities
for Vulnerable
Groups
CDBG: $538,374
Public service activities
other than Low/Moderate
Income Housing Benefit:
1560 Persons Assisted
4
Advance Fair
Housing
Initiatives
2025
2029
Fair Housing
Citywide
Fair Housing
CDBG: $5,000
Public service activities
other than Low/Moderate
Income Housing Benefit:
150 Persons Assisted
Consolidated Plan
GLENDALE
78
OMB Control No: 2506-0117 (exp. 09/30/2021)
5
CDBG and ESG
Program
Administration
2025
2029
Program
Administration
Citywide
Affordable Housing
Housing & Services
for Homeless/At-
Risk People
Services & Facilities
for Vulnerable
Groups
Employment, Job
Training, Financial
Literacy
Improved
Neighborhood
Facilities
Fair Housing
CDBG: $495,469
ESG: $16,300
Other:
1000 Other
Table 20 – Goals Summary
Consolidated Plan
GLENDALE
79
OMB Control No: 2506-0117 (exp. 09/30/2021)
Goal Descriptions
Goal Name
Goal Description
1
Increase Access to Affordable
Housing
Glendale will work to promote availability of decent,
affordable quality housing throughout the city through a
variety of activities that may include: construction,
rehabilitation and/or replacement of owner and renter
housing, homeownership assistance, or rental assistance
that helps low- and moderate-income families obtain or
maintain housing.
CDBG National Objective(s): BENEFIT TO LMI
PERSONS/HOUSEHOLDS; SLUM/BLIGHT
2
Increase Access to Homeless
Services
Through its ongoing Strategic Planning process with the
MAG Continuum of Care, the city will identify ways to
partner with government and nonprofit providers to offer
additional emergency shelter, transitional shelter,
permanent and supportive housing, and necessary
services to mitigate crisis situations and promote self-
sufficiency to homeless people and those at risk of
homelessness.
CDBG National Objective(s): BENEFIT TO LMI
PERSONS/HOUSEHOLDS
3
Increase Access to Public
Services for Vulnerable
Populations
Through our funding of nonprofit agencies, the city will
provide additional services to support low- and moderate-
income people, including food assistance and senior and
youth services.
CDBG National Objective(s): BENEFIT TO LMI
PERSONS/HOUSEHOLDS
4
Advance Fair Housing Initiatives
Per 42 U.S.C. §§ 3601-19, the Fair Housing Act, all Federal
programs relating to housing and urban development be
administered in a manner that adhere to the statutory
requirements of the Fair Housing Act.
CDBG National Objective(s): BENEFIT TO LMI
PERSONS/HOUSEHOLDS
5
CDBG and ESG Program
Administration
Per 24 CRF 570.206(a)(1), the city will fund Program
Administrative Costs.
ELIGIBLE ACTIVITY: Program Administration Costs;
Planning and Capacity-Building
Consolidated Plan
GLENDALE
80
OMB Control No: 2506-0117 (exp. 09/30/2021)
AP-35 Projects - 91.420, 91.220(d)
Introduction
The following section provides the list of approved projects/activities for the use of entitlement grant
funds under the Community Development Block Grant (CDBG), Emergency Solutions Grants (ESG) HOME
Investment Partnerships Program (HOME) and for FY 2025-26.
Grant Source and Amount:
x
CDBG $2,351,551
x
ESG $206,952
x
HOME $665,225
Total FY 2025-26 Allocations: $3,223,728
The following activity will be funded with the city’s FY 2025-26 HOME allocation provided through the
Maricopa HOME Consortium and appear as a project in the Maricopa Home Consortium’s Annual Action
Plan for FY 2025-26. A total of $655,225 in HOME funds is expected to be received in FY 2025-26:
x
Tenant Based Rental Assistance (TBRA) (24 CFR 92.209) – Provide HOME funding to A New Leaf
for rental assistance and security deposits to eligible households through the city’s TBRA
program- $614,273
x
HOME Administration will be retained by the city – $40,952.
#
Project Name
1 Residential Rehabilitation
The City of Glendale Community Programs Division
through the use of contractors
2 ESG Program Activities – Rapid Rehousing
and Eviction Prevention
The Community Action Program and/or other agencies
that participate in the Glendale Homeless Solutions
Alliance
3 Public Housing Improvements
Glendale PHA and Community Programs through use of
contractors
4 LIHTC Delivery
Glendale Community Programs
5 Public Services for Vulnerable
Populations
Various subrecipients (see section AP-38)
6 Home Buyer Assistance
A subrecipient to be determined
7 CDBG Administration
The City of Glendale Finance and Compliance Division
Table 17 – Project Information
Describe the reasons for allocation priorities and any obstacles to addressing underserved needs
CDBG: Allocation priorities for the use of CDBG funds were based on the city's housing and community
development needs assessment contained within the Consolidated Plan, deliberations of the CDAC and
City Council, as well as funding applications received through the city's competitive grant application
cycle. The application process relies on specific criteria to ensure that funds are allocated to the
agencies that will use them in the most efficient and cost-effective manner. Organizations providing
housing and community development services to address underserved needs were also consulted
regarding their current activity levels and the needs of their constituent population. The efficient use of
the previous year's resources and the field observations garnered by providers helped to determine
levels of needs. The Comprehensive Housing Affordability Strategy (CHAS) data and other studies and
Consolidated Plan
GLENDALE
81
OMB Control No: 2506-0117 (exp. 09/30/2021)
planning documents were also used to guide the determination of priorities.
ESG: In addition to the above criteria such as the needs assessment, request for proposal responses,
CDAC and City Council deliberations, and previous expenditures, the city consulted with the Continuum
of Care, along with other homeless service providers in determining allocation priorities for ESG
funding.
AP-38 Project Summary
Project Summary Information
1 Project Name
Residential Rehabilitation and Emergency Home Repair
Target Area
Citywide
Goals Supported
Increase Access to Affordable Housing
Needs Addressed
Rehabilitation of existing homeowner and rental units
Funding
CDBG: $500,000
Description
The city will administer emergency home repair, roof and exterior
repair, and home modifications for people with disabilities for private,
single, and multifamily, renter and owner-occupied units. These
activities will serve low- to moderate-income residents of the City of
Glendale with assistance in maintaining safe, decent, affordable housing
by ensuring families can remain in their homes, free of hazards or
mobility impairments per CDBG regulations at 24 CFR 570.202,
570.201(I).
Target Date
6/30/2027
Estimate the number
and type of families
that will benefit from
the proposed
activities
Approximately 85 households will be assisted.
CDBG National Objective: Benefit to Low- and Moderate-Income
Persons -- on a limited clientele basis; Matrix code: 03T; 24 CFR 570.201
(e)
Location Description
Citywide
Consolidated Plan
GLENDALE
82
OMB Control No: 2506-0117 (exp. 09/30/2021)
Planned Activities
Funding for this activity will focus on life and safety issues, (e.g., roofing,
HVAC, electrical and plumbing) and will cover the following program
costs: construction; planning and permitting; title expenses;
environmental reviews; hazard testing, mitigation and abatement;
temporary relocation of occupants; and direct program delivery staff
costs for residential rental rehabilitation, emergency housing
rehabilitation, roof and exterior repair, and other owner- occupied
rehabilitation. These costs are eligible under 24 CFR 570.202(a)(1) –
CDBG matrix codes: 14A and 14B; 24 CFR 570.202(b)(2) – CDBG matrix
code 14I; 24 CFR 570.202(b)(4) – CDBG matrix code 14F; 24 CFR
570.202(b)(5) – CDBG matrix code: and 24 CFR 570.202(b)(9) – CDBG
matrix code 14H
2 Project Name
ESG Program Activities – Rapid Rehousing and Eviction Prevention
Target Area
Citywide
Goals Supported
Increase Access to Homeless Services
Increase Access to Affordable Housing
Public Services for Vulnerable Populations
Needs Addressed
Affordable Housing & Services for Homeless/At-Risk People Services &
Facilities for Vulnerable Groups
Funding
ESG: $206,952
Description
The city’s full ESG activity award will be allocated to support Rapid
Rehousing and Eviction Prevention activities.
Target Date
6/30/2027
Estimate the number
and type of families
that will benefit from
the proposed
activities
Approximately 25 individuals will benefit.
Location Description
Citywide
Planned Activities
The city will allocate the entire ESG activity allocation ($191,431) to
support Rapid Rehousing and Eviction Prevention activities in Glendale
and will reserve the eligible 7.5% of the award ($15,521) for
administration. The city will allocate an equal amount ($95,715.50) to
both Rapid Rehousing and Eviction Prevention. These activities are
eligible under 24 CFR 576.103-106.
3 Project Name
COG Public Housing Improvements
Target Area
None
Consolidated Plan
GLENDALE
83
OMB Control No: 2506-0117 (exp. 09/30/2021)
Goals Supported
Increase Access to Decent Affordable Housing
Improve Quality of Public Facilities
Needs Addressed
Affordable Housing
General Public Facilities and Improvements
Funding
CDBG: $750,000
Description
The city will review its Public Housing Capital Improvement Plan and
Needs Assessment to determine priority of work to be completed at one
or more of the city’s three public housing campuses. Work may include,
but is not limited to: roofing, attic insulation, exterior painting, site
improvements, and others as defined in the Public Housing CIP and will
improve the water and/or energy conservation of the public housing
units or properties.
Target Date
6/30/2027
Estimate the number
and type of families
that will benefit from
the proposed
activities
Up to 155 households may benefit across three public housing
campuses.
Location Description
6106 W Lamar Rd (Lamar Homes); 5320 W. Maryland Ave (Cholla Vista
Apartments) and 5215 W Ocotillo Rd (Glendale Homes), Glendale, AZ
85301
Planned Activities
Funds will be available for construction, engineering, architectural
planning and permitting, environmental review, hazardous material
testing and abatement, staff costs and others that may be required to
complete this activity.
National Objective: Low/Mod Housing (LMH); matrix code: 14C eligible
under 24 CFR 570.202(a)(2).
4 Project Name
Multi-Housing Delivery
Target Area
Citywide
Goals Supported
Increase Access to Homeless Services
Increase Access to Affordable Housing
Needs Addressed
Affordable Housing
Funding
CDBG: $68,509
Description
This project will support the development of affordable housing by
ensuring compliance with HUD requirements, including labor standards
enforcement, environmental reviews, and federal reporting obligations.
Consolidated Plan
GLENDALE
84
OMB Control No: 2506-0117 (exp. 09/30/2021)
Target Date
6/30/2027
Estimate the number
and type of families
that will benefit from
the proposed
activities
Up to 500 households may benefit across all LIHTC Multi-housing
projects.
Location Description
Citywide
Planned Activities
The planned activity will provide funds to complete HUD required
environmental reviews, labor standards compliance, Section 3
requirements, fair housing , federal reporting, and other project related
costs associated with LIHTC Multi-Housing projects.
5 Project Name
CDBG Services for Vulnerable Populations
Target Area
Citywide
Goals Supported
Public Services for Vulnerable Populations
Needs Addressed
Services & Facilities for Vulnerable Groups
Funding
CDBG: $352,732
Description
These programs will provide nutritional assistance, activities, wellness
programs, transportation, paperwork assistance, and other services to
Glendale seniors, youth, persons with disabilities, survivors of domestic
violence and other vulnerable populations.
Target Date
6/30/2026
Estimate the number
and type of families
that will benefit from
the proposed
activities
The planned activities will benefit up to 587 individuals, with a focus on
Seniors, People with disabilities, and Veterans.
CDBG National Objective: Benefit to Low- and Moderate-Income
Persons - on a limited clientele basis; Matrix code: 05A; 24 CFR 570.201
(e)
Location Description
Citywide
Consolidated Plan
GLENDALE
85
OMB Control No: 2506-0117 (exp. 09/30/2021)
Planned Activities
x
Arizona YWCA Metro Phoenix: The Senior Nutrition Program will
provide home-delivered meals, dining room meals at four
Glendale locations, offering socialization and recreational
activities, wellness programs and events, pet food distribution,
and transportation. ($90,000)
x
Boys & Girls Clubs of the Valley: Swift Kids Club offers after-
school, school break, and summer programs aimed at
preventing academic decline. It provides homework help,
tutoring, STEAM modules, and exposure to visual and
performing arts. ($15,000)
x
Chrysalis Shelter: The shelter program provides trauma-
informed case management for domestic violence survivors,
including counseling, victim advocacy, and life skills and job
readiness classes. It also offers referrals to housing, legal aid,
mental health, substance use services, childcare, financial
assistance, employment, and healthcare. ($17,000)
x
Duet: Partners In Health & Aging: The program offers free
volunteer services for low-income, homebound seniors,
including transportation to appointments, pharmacies, and
senior centers. Volunteers also assist with grocery shopping,
minor home repairs, friendly visits, and socialization support.
($30,000)
x
A New Leaf: The emergency and transitional housing program
serves single adults and families fleeing abuse. It offers wrap-
around services, including crisis stabilization, safety planning,
case management, childcare, financial empowerment, life skills
workshops, and assistance with permanent housing and other
referrals. ($113,732)
x
Friendship Retirement Corporation (Glencroft): Provides on-site
food pantry for low-income seniors that reside on campus
within their apartments. ($42,000)
x
Sun City Area Interfaith Services, Inc./Benevilla: The program
offers adult day programs for seniors, including memory care,
medication assistance, and nutritious meals, while providing
relief for caregivers. It also features engaging activities like
exercise and creative projects. ($10,000)
x
One Step Beyond Inc.: The award funds renovations, kitchen
equipment, and food costs for the Glendale Culinary Training
and Catering Program, which teaches adults with intellectual
Consolidated Plan
GLENDALE
86
OMB Control No: 2506-0117 (exp. 09/30/2021)
disabilities cooking skills to promote independence and
employment. ($20,000)
x
Big Brothers Big Sisters of Central Arizona: The program
provides one-on-one mentoring for low-income, at-risk youth
aged 6-18, pairing them with adult volunteers for emotional
support, leadership activities, and homework help. Youth also
receive professional case management. (15,000)
6 Project Name
CDBG Homebuyer Assistance Program
Target Area
Citywide
CDBG Target Areas -85301 and 85302
Goals Supported
Increase Access to Homeless Services
Increase Access to Affordable Housing
Needs Addressed
Affordable Housing
Funding
CDBG: $210,000
Description
This program will support low-to-moderate income households
transitioning from rental housing to homeownership by providing direct
financial assistance—including down payment support, closing cost
coverage, mortgage subsidies and others eligible under 24 CFR
570.201(n), Matrix Code 13B. Additionally, participants may receive
housing counseling services, reported separately under Matrix Code
13A, to ensure informed and sustainable homeownership.
Target Date
6/30/2027
Estimate the number
and type of families
that will benefit from
the proposed
activities
The planned activities will benefit up to 5 households.
CDBG National Objective: Benefit to Low- and Moderate-Income
Persons; Matrix code: 13A and 13B; 24 CFR 570.201 (n)
Location Description
Citywide
Planned Activities
The planned activity includes direct financial assistance such as down
payment support, closing cost assistance, and mortgage subsidies. In
addition, the program may provide participants with housing counseling
services, including financial literacy, homeownership education, and
budgeting support as a project delivery cost under homeownership
assistance.
Consolidated Plan
GLENDALE
87
OMB Control No: 2506-0117 (exp. 09/30/2021)
7 Goals Supported
CDBG Program Administration
Needs Addressed
Affordable Housing
Housing & Services for Homeless/At-Risk People
Services & Facilities for Vulnerable Groups
Employment, Job Training, Financial Literacy
Improved Neighborhood Facilities
Fair Housing
Funding
CDBG: $470,310
Description
General administration and oversight activities, such as payroll, supplies,
training, overhead and other possible costs eligible under 24 CFR
570.206.
Target Date
6/30/2026
Estimate the number
and type of families
that will benefit from
the proposed
activities
All program beneficiaries will benefit from the completion of
administrative activities.
Location Description
Primary administrative functions occur at the City of Glendale’s
Community Services Office at 7677 W Bethany Home Road, Building E,
Glendale, AZ 85303.
Planned Activities
General administration and oversight activities, such as payroll, supplies,
training, overhead and other possible costs eligible under 24 CFR
570.206.
Planned Activities
General administration and oversight activities, such as payroll, supplies,
training, overhead and other possible costs eligible under 24 CFR
570.206.
Consolidated Plan
GLENDALE
88
OMB Control No: 2506-0117 (exp. 09/30/2021)
AP-50 Geographic Distribution - 91.420, 91.220(f)
Description of the geographic areas of the entitlement (including areas of low-income and minority
concentration) where assistance will be directed.
The City of Glendale has identified LMI target areas where 51% or more of households have incomes at
or below 80% of the AMI as defined and adjusted annually by HUD. The city does not strictly direct
funding to these areas. In accordance with CDBG, ESG, and HOME regulations, resources are allocated
based on the income characteristics of beneficiaries. As such, the city allocates resources for public
service activities, affordable housing, and emergency home repair on a citywide basis, ensuring
assistance reaches eligible low- to moderate-income households regardless of geographic location.
The city estimates 90% of funding will be allocated citywide, while approximately 10% may focus in ZIP
codes 85301 and 85302, due to the areas having a higher concentration of LMI households and
affordable housing needs.
Geographic Distribution
Target Area
Percentage of Funds
Citywide
90
CDBG Targeted Areas – 85301 and 85302
10
Table 18 - Geographic Distribution
Rationale for the priorities for allocating investments geographically
Generally, allocation of funds is not based on geographic priorities except an area benefit National
Objective is utilized under the CDBG program.
Discussion
The City of Glendale implements activities that provide direct benefits to LMI households and individuals
and area-wide benefits that enhance neighborhoods with high concentrations of LMI residents. The
Annual Action Plan outlines specific activities and details the compliance method used to meet CDBG’s
National Objective, ensuring that programs effectively serve and improve conditions for LMI residents
regardless of where City they reside in the City.
AP-65 Homeless and Other Special Needs Activities - 91.420, 91.220(i)
Introduction
The city is committed to addressing homelessness and supporting homeless individuals and families in
need through strategic planning and coordinated efforts. By leveraging local, regional, and federal
resources, the city works to maximize the impact of its investments in housing, supportive services, and
homelessness prevention. Through collaboration with service providers, nonprofit organizations, and
other regional partners, Glendale aims to create sustainable solutions that improve housing stability and
enhance the well-being of its most vulnerable residents.
Describe the jurisdictions one-year goals and actions for reducing and ending homelessness including;
reaching out to homeless persons (especially unsheltered persons) and assessing their individual
needs
CDBG remnant funding will continue to support the Glendale Works program, which provides daytime
employment opportunities and engagement with case management for individuals experiencing
Consolidated Plan
GLENDALE
89
OMB Control No: 2506-0117 (exp. 09/30/2021)
homelessness. All FY 2025-26 ESG funding will be directed to the Community Action Program (CAP) for
Rapid Rehousing and Eviction Prevention, ensuring households facing housing instability receive rental
assistance, case management, and supportive services.
Additionally, the city has allocated HOME funds through Maricopa County for Tenant-Based Rental
Assistance (TBRA) to provide up to 24 months of rental assistance for individuals and families
transitioning from homelessness to permanent housing. These coordinated efforts aim to reduce
homelessness, prevent evictions, and support individuals in achieving long-term housing stability.
Addressing the emergency shelter and transitional housing needs of homeless persons
The City of Glendale has limited emergency housing options but is actively working to expand shelter
availability and outreach services. The City supports programs such as Maggie’s Place, which offers
shelter and supportive services for homeless pregnant women and mothers with young children.
Glendale also partners with Phoenix Rescue Mission to provide street outreach, case management, and
housing navigation services that connect individuals experiencing homelessness with shelter and critical
resources to address their housing needs.
In addition, the City is exploring new partnerships with existing providers to reserve dedicated
emergency shelter bed spaces, enabling a more immediate response for individuals and families in crisis.
Glendale is also exploring opportunities to restart the IHELP (Interfaith Homeless Emergency Lodging
Program) in collaboration with other West Valley cities, which would expand access to temporary
shelter through coordinated community-based efforts.
Helping homeless persons (especially chronically homeless individuals and families, families with
children, veterans and their families, and unaccompanied youth) make the transition to permanent
housing and independent living, including shortening the period of time that individuals and families
experience homelessness, facilitating access for homeless individuals and families to affordable
housing units, and preventing individuals and families who were recently homeless from becoming
homeless again
The City of Glendale is committed to reducing homelessness, increasing availability of permanent
housing, and preventing individuals and families from re-entering homelessness. To streamline
connections to housing, the city has adopted a local preference policy for Public Housing, prioritizing
Glendale residents on the waitlist experiencing homelessness. To further support housing stability, the
city funds rental, mortgage, and utility assistance programs through local nonprofits and the Community
Action Program (CAP), ensuring that families at risk of homelessness can maintain stable housing. The
city is also investing multiple years of HOME and CDBG funds to support a Tenant-Based Rental
Assistance (TBRA) program, providing medium-term rental and utility assistance for up to two years.
Priority is given to households currently experiencing or at imminent risk of homelessness.
Helping low-income individuals and families avoid becoming homeless, especially extremely low-
income individuals and families and those who are: being discharged from publicly funded institutions
and systems of care (such as health care facilities, mental health facilities, foster care and other youth
Consolidated Plan
GLENDALE
90
OMB Control No: 2506-0117 (exp. 09/30/2021)
facilities, and corrections programs and institutions) or, receiving assistance from public or private
agencies that address housing, health, social services, employment, education, or youth needs.
The City of Glendale works to prevent homelessness by providing direct financial assistance, service
coordination, and housing stability programs for individuals and families at the greatest risk of
homelessness. The city seeks to fund rental, mortgage, and utility assistance through the Community
Action Program (CAP) and local nonprofit partners, ensuring that low- and extremely low-income
households can maintain stable housing.
The city collaborates with public safety agencies, homeless service providers, healthcare organizations,
and mental health agencies to support individuals exiting publicly funded institutions and systems of
care. Through these partnerships, individuals are connected to housing navigation, case management,
workforce development, and educational programs. They may also be referred to other supportive
services that promote stability and encourage long-term independence. These efforts help reduce the
risk of homelessness. The Tenant-Based Rental Assistance (TBRA) program offers medium-term rental
assistance, prioritizing those at imminent risk of homelessness, including individuals discharged from
foster care. Through these coordinated efforts, Glendale aims to provide proactive solutions that
prevent homelessness and support successful reintegration into stable housing.
Discussion
The City of Glendale’s FY 2025-26 Annual Action Plan allocates over $1 million in CDBG, HOME, ESG, and
related funding sources to address homelessness and housing instability through a comprehensive
strategy. These funds support a range of initiatives, including Rapid Rehousing and Eviction Prevention,
Tenant-based Rental Assistance, utility assistance, food and case management services, employment
programs, shelter, and supportive services. Additional investments focus on homeless and housing
navigation, street outreach, self-sufficiency programming, and long-term housing solutions aligned with
the Housing First model. Through these targeted efforts, the city aims to prevent homelessness, provide
immediate support to those in crisis, and create sustainable pathways to housing stability.
Consolidated Plan
GLENDALE
91
OMB Control No: 2506-0117 (exp. 09/30/2021)
AP-85 Other Actions - 91.420, 91.220(k)
Introduction
The following sections will address the city’s approach to meet the need for, foster, and maintain
affordable housing, reduce lead-based paint hazards, reduce the number of poverty-level families,
develop institutional structure, and enhance coordination between public and private agencies.
Actions planned to address obstacles to meeting underserved needs
In addition to the CDBG and ESG activities described in previous sections, the city will continue its
strategy of leveraging its HOME resources, along with those of nonprofit agencies, to maximize the
impact of funding dollars in meeting housing needs of residents. The city has also expanded its efforts
to participate in regional coalitions, such as MAG and various subcommittees of the CoC, to coordinate
its efforts to support homeless families and those facing significant housing problems or cost
burdens. Glendale also continues to seek out additional funding from local, state, or Federal sources to
supplement its efforts.
Actions planned to foster and maintain affordable housing
The city of Glendale will continue to expand and strengthen programs that support housing stability and
affordability for low- and moderate-income residents. The Tenant-Based Rental Assistance (TBRA)
program helps families maintain stable housing while serving as a bridge to permanent and sustainable
housing after two years of assistance.
The city will also continue partnering with the Community Action Program (CAP) to provide Rapid
Rehousing and Eviction Prevention assistance, including rental, mortgage, and utility assistance for
eligible households at risk of displacement. Additionally, Glendale will invest in its Emergency Home
Repair Program to preserve and improve the existing affordable housing stock, ensuring that low-
income homeowners can maintain safe and habitable living conditions while preventing loss of
affordable units due to deterioration.
To foster availability of stable housing, Glendale leverages Community Planning and Development (CPD)
funding to support Low-Income Housing Tax Credit (LIHTC) projects. By the end of 2025, these efforts
will have added 1,382 affordable housing units, significantly increasing long-term housing opportunities
for individuals and families. The city currently has approximately $2 million set aside for the purpose of
providing local gap financing for future 9 and 4% LIHTC deals.
Actions planned to reduce lead-based paint hazards
The city will address lead-based paint (LBP) hazards within the implementation of its home repair
programs. HUD regulations, at 24 CFR Part 35, require that lead-based paint be controlled before the
rehabilitation of housing units, particularly if children under the age of six occupy the units. The city
conducts the required LBP Risk Assessment (LRA) based on the level of Federal funds invested in the
rehabilitation of units constructed prior to 1978. Based on the results of LRAs, the city requires that
Consolidated Plan
GLENDALE
92
OMB Control No: 2506-0117 (exp. 09/30/2021)
contractors use interim controls or abatement practices to address identified hazards. All construction
regardless of level hazard includes the use of Safe Work Practices to prevent contamination.
Actions planned to reduce the number of poverty-level families
The city of Glendale, in collaboration with nonprofit partners, will continue to provide assessments,
referrals, and supportive services to help low-income and homeless individuals and families achieve self-
sufficiency. Local service providers will offer food assistance, housing navigation, and case management
to connect residents with stable housing and essential resources. Additional programs will include
employment referrals, job training, financial literacy education, and debt management support,
equipping individuals with the tools needed to increase financial stability and reduce reliance on
assistance programs.
Actions planned to develop institutional structure
The City of Glendale recognizes that a coordinated local and regional response is essential to effectively
supporting homeless and low-income populations. To maximize impact, the city will strengthen
partnerships across departments, particularly within Community Services, and collaborate with
nonprofit organizations and public entities at the city, county, and state levels to enhance service
delivery.
The city will also explore opportunities to provide or support training for staff and service providers on
affordable housing, fair housing, economic development, and community development to ensure
effective program administration and compliance. By reinforcing these partnerships and expanding
training efforts, Glendale aims to improve the institutional capacity needed to address housing and
social service challenges efficiently.
Actions planned to enhance coordination between public and private housing and social
service agencies
The city will continue to rely on the guidance of the Community Development Advisory Committee,
comprised of a cross-section of Glendale residents including public housing residents, to review
applications and make recommendations for funding public services. Through its CDBG, HOME, and ESG
funding, the city works with numerous government, nonprofit, and private housing programs to meet
the housing and service needs of Glendale residents.
Discussion
The city has a wide network of partners to coordinate services to address the needs of the community
which includes various city Departments, Boards/committees, nonprofit agencies; and for-profit
businesses. Working cooperatively to develop appropriate and efficient structures is a priority in order
to maximize leverage of skills, funding and resources to address the city’s housing, homelessness, social
and economic needs.
Consolidated Plan
GLENDALE
93
OMB Control No: 2506-0117 (exp. 09/30/2021)
Program Specific Requirements
AP-90 Program Specific Requirements - 91.420, 91.220(l)(1,2,4)
Introduction
The following section provides information related to the city’s program income and National Objective
considerations, followed by considerations for the use of ESG funds.
Community Development Block Grant Program (CDBG)
Reference 24 CFR 91.220(l)(1)
Projects planned with all CDBG funds expected to be available during the year are identified in the
Projects Table. The following identifies program income that is available for use that is included in
projects to be carried out.
1. The total amount of program income that will have been received before the start of
the next program year and that has not yet been reprogrammed
Est
$6000.00
2. The amount of proceeds from section 108 loan guarantees that will be used during
the year to address the priority needs and specific objectives identified in the grantee's
strategic plan.
0
3. The amount of surplus funds from urban renewal settlements
0
4. The amount of any grant funds returned to the line of credit for which the planned
use has not been included in a prior statement or plan
0
5. The amount of income from float-funded activities
0
Total Program Income:
Est
$6000.00
Other CDBG Requirements
1. The amount of urgent need activities
0
2. The estimated percentage of CDBG funds that will be used for activities that
benefit persons of low and moderate income. Overall Benefit - A consecutive
period of one, two or three years may be used to determine that a minimum
overall benefit of 70% of CDBG funds is used to benefit persons of low and
moderate income.
90.00%
Consolidated Plan
GLENDALE
94
OMB Control No: 2506-0117 (exp. 09/30/2021)
Emergency Solutions Grant (ESG)
Reference 91.220(l)(4)
1. Include written standards for providing ESG assistance (may include as attachment)
The city maintains program policies and procedures, to guide the administration of its programs.
This information is stored on a cloud-based file sharing system, available to all Community Services
Department employees ESG standards for providing assistance are also included in all subrecipient
agreements with service providers.
The city actively collaborates with the Continuum of Care (CoC) and its lead agency, the Maricopa
Association of Government, by serving on its ESG Committee to standardize the contracting,
eligibility, monitoring and reporting documentation processes to fulfill the requirements of the ESG
program. The Continuum includes the State of Arizona and the city of Phoenix.
2. If the Continuum of Care has established centralized or coordinated assessment system
that meets HUD requirements, describe that centralized or coordinated assessment
system.
The Maricopa Association of Governments (MAG) administers the regional Continuum of Care (CoC).
According to the MAG CoC Regional Committee on Homelessness Governance Charter and
Operating Policies, the CoC approved the Service Prioritization Decision Assessment Tool (SPDAT)
and the Family SPDAT as the region’s common assessment tool. The tool was developed in
collaboration with municipalities, homeless services providers, and funders. The goal of the
Coordinated Assessment System is to end homelessness quickly and effectively by following a
housing first approach. The assessment system provides multiple coordinated entry points
throughout the region, streamlines the referral process, and prioritizes individuals and families with
the highest level of needs.
Homeless Management Information System (HMIS)
HMIS is an electronic data collection system that facilitates the collection of information on persons
who are homeless or at risk of becoming homeless. The HMIS is administered by Solari, who
collaborates with Maricopa County and AZ Balance of State Continuums of Care. ESG subrecipients
are required to report program participant-level data such as the number of persons served and
their demographic information (i.e., Universal Data Elements) in the HMIS database, in accordance
Consolidated Plan
GLENDALE
95
OMB Control No: 2506-0117 (exp. 09/30/2021)
with HUD published HMIS and data standards, and other community standards as may be adopted
by the City of Glendale and/or the CoC.
3. Identify the process for making sub-awards and describe how the ESG allocation available
to private nonprofit organizations (including community and faith-based organizations).
The City of Glendale allocates its Emergency Solutions Grant (ESG) funding for Rapid Rehousing and
Homelessness Prevention services through an internal allocation to the Community Action Program
(CAP), in accordance with City Council direction. Rather than utilizing a competitive grant application
process, the City Council has directed that these ESG funds be administered internally to ensure
consistent, streamlined service delivery to eligible residents.
CAP staff deliver ESG-funded services directly and in compliance with HUD requirements, focusing
on stabilizing households and preventing or ending homelessness through targeted financial
assistance and case management. While the ESG program is administered internally, the City
continues to collaborate with private nonprofit, community-based, and faith-based organizations to
support coordinated outreach, referrals, and supportive services that complement the City's ESG-
funded efforts.
If the jurisdiction is unable to meet the homeless participation requirement in 24 CFR
576.405(a), the jurisdiction must specify its plan for reaching out to and consulting with
homeless or formerly homeless individuals in considering policies and funding decisions
regarding facilities and services funded under ESG.
The Continuum of Care is governed by a Board which is the policy-setting and decision-making body
for the CoC and receives input from various committees including the ESG Committee, on which the
city serves as a member and participates in its coordination of efforts to address homelessness in
the region. The city will meet the requirement at 24 CFR 576.405(a) since at least one homeless or
formerly homeless individual serves on the CoC Board as well as on the Committee on
Homelessness. The Committee on Homelessness is responsible for making recommendations and
providing input to the CoC Board.
4. Describe performance standards for evaluating ESG.
The city will evaluate performance under the ESG program primarily by tracking goals related to the
number of beneficiaries assisted with Homeless Prevention, Rapid Rehousing,or Emergency Shelter.
The city will also use the timely distribution of funds as a performance standard. Program outcomes
will be reported in the Consolidated Annual Evaluation Report (CAPER). The city will monitor ESG
subrecipients to ensure that funds have been spent on eligible costs and that program regulations
and requirements have been met. The city will also consult with the CoC on meeting regional goals
to end homelessness as identified in the regional action plan, Pathways Home. The ESG program
requires that the city must provide a 100% match from other sources. The city shall ensure that
match amounts including other grants, cash, general funds, in kind services and costs are tracked
and documented for both its own operations and the operations of its subrecipients under the
Consolidated Plan
GLENDALE
96
OMB Control No: 2506-0117 (exp. 09/30/2021)
program.
Discussion
NA
Consolidated Plan
GLENDALE
97
OMB Control No: 2506-0117 (exp. 09/30/2021)
Appendix - Alternate/Local Data Sources
1 Data Source Name
The City of Glendale Resident Survey and Needs Assessment
List the name of the organization or individual who originated the data set.
City of Glendale Organizational Performance Division.
Provide a brief summary of the data set.
Online surveys from 402 residents and 369 open respondents and agencies (772 total) in the City
of Glendale.
What was the purpose for developing this data set?
To assist the City in identifying its housing and community development needs and priorities as a
part of the community consultation process for the Consolidated Plan and Annual Action Plan.
Provide the year (and optionally month, or month and day) for when the data was collected.
The survey was launched in July 2024 and results analyzed in November 2024.
Briefly describe the methodology for the data collection.
An online survey questionnaire for residents consisted of 14 questions regarding respondents'
demographics such as age, race/ethnicity, income level, household size, zip code, and respondents
were asked to identify and rank housing and community development activities and services that
they would like to see in the city over the next five years.
Describe the total population from which the sample was taken.
The resident survey was disseminated through links on the city's website, printed flyers were
mailed to residents, information was provided at public meetings and community events and
direct email communications were sent to non-profit and community stakeholders.
Consolidated Plan
GLENDALE
98
OMB Control No: 2506-0117 (exp. 09/30/2021)
Describe the demographics of the respondents or characteristics of the unit of measure, and the
number of respondents or units surveyed.
A total of 772 individuals completed the Glendale Resident Survey and needs assessment. The
following is a breakdown of the demographic characteristics of the respondents:
Characteristic
Population
Norm
Probability Sample Survey
Open Participation Survey
Weighted
Data
Unweighted
Data
Weighted
Data
Unweighted
Data
Rent home
43%
18%
39%
6%
22%
Own home
57%
82%
61%
94%
78%
Detached unit*
60%
85%
64%
97%
82%
Attached unit*
40%
15%
36%
3%
18%
White
62%
82%
64%
89%
74%
Not white
38%
18%
36%
11%
26%
Not Hispanic
65%
80%
67%
87%
73%
Hispanic
35%
20%
33%
13%
27%
Female
52%
52%
53%
62%
61%
Male
48%
48%
47%
38%
39%
18-34 years of
age
35%
9%
30%
5%
23%
35-54 years of
age
33%
27%
34%
26%
32%
55+ years of
age
32%
64%
36%
68%
45%
Females 18-34
17%
5%
15%
3%
10%
Females 35-54
17%
15%
18%
19%
23%
Females 55+
18%
32%
20%
39%
28%
Males 18-34
17%
4%
15%
2%
13%
Males 35-54
16%
12%
17%
8%
10%
Males 55+
14%
32%
15%
29%
17%
/TMS6-FRRTSX)W8ZNYJ
2FINXTS<.
NSKTUTQHTZXѬ
ǣȀȀǤ
ǤȀ
CITY OF GLENDALE
2024 RESIDENT SURVEY
Report of Results
November 2024
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
(TSYJSYX
*]JHZYN[J8ZRRFW^
8ZW[J^'FHPLWTZSI
8ZW[J^7JXZQYX
-TZXNSL8JW[NHJX
(TRRZSNY^.SKWFXYWZHYZWJFSI+FHNQNYNJX
5ZGQNH8JW[NHJX
'ZXNSJXXFSI*HTSTRNH)J[JQTURJSY
3JNLMGTWMTTI.RUWT[JRJSY
5WNTWNYN_FYNTSTK-TZXNSLFSI(TRRZSNY^)J[JQTURJSY(MFQQJSLJX
8TZWHJXTK.SKTWRFYNTS
&UUJSIN]& (TRUQJYJ8JYTK5WTGFGNQNY^8ZW[J^7JXUTSXJX
&UUJSIN]' ;JWGFYNR7JXUTSXJXYT4UJSJSIJI6ZJXYNTSXKWTR5WTGFGNQNY^8ZW[J^
&UUJSIN]( (TRUFWNXTSTK7JXUTSXJXYT5WTGFGNQNY^8ZW[J^G^7JXUTSIJSY)JRTLWFUMNHX
:SIJWXYFSINSLYMJ9FGQJX
7JXUTSXJXYT5WTGFGNQNY^8ZW[J^G^,JSIJW&LJFSI7FHJ*YMSNHNY^
7JXUTSXJXYT5WTGFGNQNY^8ZW[J^G^1JSLYMTK7JXNIJSH^9JSZWJFSI-TZXJMTQI.SHTRJ
7JXUTSXJXYT5WTGFGNQNY^8ZW[J^G^)NXYWNHY
&UUJSIN]) (TRUFWNXTSTK5WTGFGNQNY^8ZW[J^FSI4UJS5FWYNHNUFYNTS8ZW[J^7JXUTSXJX
&UUJSIN]* ;JWGFYNR7JXUTSXJXYT4UJSJSIJI6ZJXYNTSXKWTR4UJS5FWYNHNUFYNTS8ZW[J^
&UUJSIN]+ 8ZW[J^2JYMTITQTL^
&UUJSIN], 8ZW[J^2FYJWNFQX
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
1NXYTK+NLZWJX
+NLZWJ .RUTWYFSHJTK-TZXNSL8JW[NHJX
+NLZWJ .RUTWYFSHJTK-TZXNSL9^UJX
+NLZWJ .RUTWYFSHJTK.SKWFXYWZHYZWJ.RUWT[JRJSY&HYN[NYNJX
+NLZWJ .RUTWYFSHJTK(TRRZSNY^ 5ZGQNH+FHNQNYNJX
+NLZWJ .RUTWYFSHJTK5ZGQNH8JW[NHJX
+NLZWJ .RUTWYFSHJTK-ZRFS8JW[NHJX
+NLZWJ 'FWWNJWXKTW1T\NSHTRJ-TZXJMTQIX
+NLZWJ .RUTWYFSHJTK'ZXNSJXXFSI*HTSTRNH)J[JQTURJSY&HYN[NYNJX
+NLZWJ .RUTWYFSHJTK3JNLMGTWMTTI.RUWT[JRJSY&HYN[NYNJX
+NLZWJ 5WNTWNYNJXKTWYMJ(NY^TK,QJSIFQJ
+NLZWJ &IIWJXXNSL-TZXNSLFSI(TRRZSNY^)J[JQTURJSY(MFQQJSLJX
+NLZWJ 7JFINSLYMJ3J\XQJYYJW.SHQZIJI\NYMYMJ2TSYMQ^<FYJW'NQQ
+NLZWJ 7FYNSLYMJ(NY^ X(TRRZSNHFYNTSFSI.SKTWRFYNTS8MFWNSL
+NLZWJ 8TZWHJXTK.SKTWRFYNTS>ZYYMJ(NY^TK,QJSIFQJ
+NLZWJ 5WJKJWWJI(TRRZSNHFYNTS(MFSSJQXKTW5FWPXFSI7JHWJFYNTS8JW[NHJX
+NLZWJ 8TZWHJXTK.SKTWRFYNTSFGTZY(ZQYZWFQ&HYN[NYNJX
+NLZWJ 5WJKJWJSHJXKTW8UJHNFQ*[JSYX&YYJSIJI
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
*]JHZYN[J8ZRRFW^
8ZW[J^'FHPLWTZSIFSI2JYMTIX
ǡ
ǡ
ǡ
Ǥ
Ǧ
ǯ
Ǥ
ʹͲʹͶ
ͻǡͷͲͲ
ǤǡǡͲͲͲ
Ǥ͵ǡͷͲͲ
Ǥ ǡ
ͶͲʹ
ͻǡͲͳͻ
ȋ Ͷͺͳ
Ȁ
ȌǤ
ͷΨǤ
ͷ
Ǥ
Ǧ
Ǥ
Ǥ
ǡ ǡ
ǡ
ǡ ǡ
Ǥ
0J^+NSINSLX
Most housing services for people with low or moderate incomes are considered
important by at least two-thirds of respondents.
x
ͳͲ
ǤͳͲ
Ǥ
ȋͺΨ
Ȍǡ Ǧ ȋΨȌ
ǡ
ȋΨȌǤ
ǦǤ
x
ǡͺ
ͳͲ
ǡȋ
ȌǦȋ
Ȍ
Ǥ
Road improvements and water and sewer systems are considered the most
important infrastructure improvement activities.
x ͻͳͲ
ǡ
ǡ ǡ ǡ ǡ
Ǥ
ȋͺ͵ΨȌǡȋͺʹΨȌǡȋͶΨȌǡ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
ȋͲΨȌǤ
ȋ͵ͷΨȌǤ
x
ͻ
Ǥ
ǡ
ǡͺͳͲǤ
ȋͻΨȌǡ
ȋΨȌǡ
ȋ͵Ψ
Ȍǡ
ȋʹΨȌǤ
Living wage employment and housing were identified by survey respondents as the
greatest challenges faced by low-income households.
x
ͳͶ Ǥ Ǧ
ȋͺͶΨȌǡȋͺ͵ΨȌǡ
ȋͻΨȌǡ
ȋͻΨȌǡ
ȋͻΨȌǡ
ȋͺΨȌǡȋΨȌȋΨȌǤ
x
ǯǯ Ǧ
ǡ
Ǥ
ǡ
ǡ
ǡ
ǡ
ǡǤ
Retention of existing businesses was considered the most important area of
investment for businesses and economic development.
x
ͻͳͲ
Ǥ
ǡͺ
ͳͲ
ǡǤ
ͳͲ ǡ
Ǥ
Organized neighborhood clean-up is deemed as the most important activity for
neighborhood improvement.
x ͺͳͲ
ǦǤ͵Ͷ
Ǥ
ǡͳͲ
ǡ
Ǧ
Ǥ
When asked to prioritize across all areas, housing and homelessness topped the
agenda
x ǡ
ǤͳͲ
Ǥ
ǡ͵ͶΨ͵ʹΨǡ
Ǥ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
8ZW[J^'FHPLWTZSI
8ZW[J^5ZWUTXJ
ǡ
ǡ
ǡ
Ǥ
Ǧ
ǯ
Ǥ
Ǥ
̷Ǥ
Ǥ
2JYMTIX
ʹͲʹͶ
ͻǡͷͲͲ
ǤǡǡͲͲͲ
Ǥ͵ǡͷͲͲ
Ǥ ǡͶͲʹ
ͻǡͲͳͻ
ȋͶͺͳ
Ȁ
ȌǤ
ͷΨǤ
Dz
dz
Dz
dzȋȌǤ
ǡ
ǡͻͷΨǤͻͷΨ
Dzdz
ǯǯǤ
ȋͶͲʹȌͷ
Ǥ
Ǧ
Ǥ
Ǥ
ǡ ǡ
ǡ
ǡ ǡ
ȋ ͳͳͳ ͳ͵ͻȌǤ
Appendix F: Survey MethodologyǤ
Appendix G: Survey
MaterialsǤ
4UJS5FWYNHNUFYNTS8ZW[J^
ȋ
Ȍǡ
Ǥ
Ǥ
ǡǤ
͵ͻ Ǥ ǡ
Ǥ
Appendix D: Comparison of Probability Survey and Open
Participation Survey ResponsesAppendix E: Verbatim Responses to Open-ended Questions from
Open Participation SurveyǤ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
-T\YMJ7JXZQYX&WJ7JUTWYJI
ǡ
Dz
dz
Ǥ
ȋǤǤǡDz
dzDzǡdzDzdzDzǡdzDzdzDz
dzȌǤ
ǡ
DzǯǤdz
Appendix
A: Complete Set of Probability SurveyǤDzǯdz
ǡ
ȋ͵ͲΨ
DzǯdzȌǤ ǡ
Ǥ
ǡ
Ǥ
ͳͲͲΨ ǡ
Ǥ
ͳͲͲΨǡ
Ǥ
(TRUFWNSL8ZW[J^7JXZQYXG^)JRTLWFUMNH8ZGLWTZUX
Ǥ
Appendix C:
Comparison of Responses to Probability Survey by Respondent Demographics.
ǡǤ
(NY^TK,QJSIFQJ 7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
8ZW[J^7JXZQYX
-TZXNSL8JW[NHJX
ͳͲ
ǤͳͲ
Ǥ
ȋͺΨȌǡǦ
ȋΨȌ
ǡ ȋΨȌǤ
ͳͲ ǣ
ǡ
ǡǤ
ȋͷΨȌǤ
ǦǦ
Ǧ
ȋ
Appendix ǣComparison of Responses to Probability Survey by Respondent DemographicsȌǤ
+NLZWJ .RUTWYFSHJTK-TZXNSL8JW[NHJX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTXZUUTWYYMJKTQQT\NSL-4:8.3,XJW[NHJXKTW
UJTUQJ\NYMQT\TWRTIJWFYJNSHTRJX$
7JUFNWNSLJ]NXYNSLT\SJWMTZXNSL
7JUFNWNSLJ]NXYNSLWJSYJWMTZXNSL
)T\SUF^RJSYFXXNXYFSHJ
5WT[NINSLWJSYFQFXXNXYFSHJXZGXNINJX
7FUNIWJMTZXNSLKTW
MTRJQJXXFSIJ[NHYNTSUWJ[JSYNTS
(WJFYNSLFKKTWIFGQJUJWRFSJSYMTZXNSL
7JSYJW
5WT[NINSLJRJWLJSH^XMJQYJWKTWYMJMTRJQJXX
5WT[NINSLYWFSXNYNTSFQMTZXNSLF[FNQFGQJKTWFQNRNYJIUJWNTI
YTUWT[NIJXYWZHYZWJXZUJW[NXNTSFIINHYNTSFSIRJSYFQ
MJFQYMXZUUTWYFSIQNKJXPNQQX
(WJFYNSLFKKTWIFGQJUJWRFSJSYMTZXNSL
4\SJW
2FPNSLQT\NSYJWJXYQTFSXYTMTRJGZ^JWX
5WT[NINSLMTZXNSLKTWUJTUQJ\NYMXUJHNFQSJJIX
XZHMFX
[JYJWFSXTWYMJJQIJWQ^TWUJTUQJ\NYMINXFGNQNYNJXFQHTMTQTW
IWZLFIINHYNTSXTW-.;&.)8
;JW^NRUTWYFSY
2TIJWFYJQ^NRUTWYFSY
(NY^TK,QJSIFQJ 7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
ǡͺͳͲ
ǡ ȋ
ȌǦȋ
ȌǤ
ͳͲǡ
ǡ
Ǥ
ǡ ǡ
Ȁ Ǥ ǡ
ȋȌ
Ȁ
Ǥ
̈́ͷͲǡͲͲͲ
ȋAppendix C: Comparison of Responses to Probability Survey by Respondent DemographicsȌǤ
+NLZWJ .RUTWYFSHJTK-TZXNSL9^UJX
5QJFXJWFYJYMJNRUTWYFSHJKTWYMJ(NY^YTMF[JRTWJTKYMJKTQQT\NSL-4:8.3,Y^UJX
2TIZQFW2FSZKFHYZWJIMTRJX
&HHJXXTW^I\JQQNSLZSNYX
(FXNYFX
2ZQYNUQJ]
ZSNYX
-TZXNSLKTWUJWXTSXQN[NSL\NYM-.;&.)8
2ZQYNKFRNQ^
FYYFHMJIMTZXNSL
ZSNYXTWRTWJ
9WFSXNYNTSFQMTZXNSL
*RJWLJSH^XMJQYJWXKTWMTRJQJXX
5JWRFSJSYXZUUTWYN[JMTZXNSLXZHMFXXZGXNIN_JI
MTZXNSLYMFYTKKJWXXJW[NHJXKTWUJWXTSX\NYM
HMWTSNHUM^XNHFQRJSYFQINXFGNQNYNJX
8MJQYJWXTWMTZXNSLKTW^TZYM
^WX
8NSLQJKFRNQ^
IJYFHMJIMTZXNSL
8JSNTWMTZXNSLXZHMFXSZWXNSLMTRJXFXXNXYJI
TWNSIJUJSIJSYQN[NSLKFHNQNYNJX
-TZXNSLKTWXZW[N[TWXTKITRJXYNH[NTQJSHJ
NSHQZINSLHMNQIWJS
;JW^NRUTWYFSY
2TIJWFYJQ^NRUTWYFSY
(NY^TK,QJSIFQJ 7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
(TRRZSNY^.SKWFXYWZHYZWJFSI+FHNQNYNJX
ͻͳͲ
ǡ
ǡǡǡǡ
Ǥ
ȋͺ͵ΨȌǡ
ȋͺʹΨȌǡȋͶΨȌǡ
ȋͲΨȌǤ
ȋ͵ͷΨȌǤ
+NLZWJ .RUTWYFSHJTK.SKWFXYWZHYZWJ.RUWT[JRJSY&HYN[NYNJX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJHNY^YTNS[JXYNSYMJKTQQT\NSL.3+7&897:(9:7*
.2574;*2*39FHYN[NYNJX
*QJHYWNHFQ[JMNHQJHMFWLNSLXYFYNTSX
'NH^HQJFSI\FQPNSLUFYMX
8NIJ\FQPNRUWT[JRJSYX
+QTTIIWFNSFLJNRUWT[JRJSYX
9WJJUQFSYNSL
8YTWRXJ\JWX^XYJRNRUWT[JRJSYX
<FYJWXJ\JWFSIXTQNI\FXYJX^XYJR
HFUFHNY^FSIVZFQNY^NRUWT[JRJSYX
8YWJJYFSIWTFINRUWT[JRJSYX
;JW^NRUTWYFSY
2TIJWFYJQ^NRUTWYFSY
(NY^TK,QJSIFQJ 7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
Ǥ
ǡ
ǡ
ͺͳͲǤ
ȋͻΨȌǡ
ȋΨȌǡ
ȋ͵Ψ
Ȍǡ
ȋʹΨȌǤǡ
Ȁ
ΨͶͺΨǡ
Ǥ
ǡ
ǡǤ ǡ͵ͷ
Ǥ
ǡ
ȋ Appendix C:
Comparison of Responses to Probability Survey by Respondent DemographicsȌǤ
+NLZWJ .RUTWYFSHJTK(TRRZSNY^ 5ZGQNH+FHNQNYNJX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJHNY^YTNS[JXYNSYMJKTQQT\NSL(422:3.9> 5:'1.(
+&(.1.9.*8
+FHNQNYNJXKTWUJWXTSXQN[NSL\NYM-.;&.)8
7JXNIJSYNFQYWJFYRJSYHJSYJWX
(MNQIHFWJKFHNQNYNJX
>TZYMHJSYJWX
8JSNTWHJSYJWX
+FHNQNYNJXKTWXZW[N[TWXTKITRJXYNH[NTQJSHJ
NSHQZINSLHMNQIWJS
5ZGQNHGZNQINSLX\NYMNRUWT[JIFHHJXXNGNQNY^KTWYMJINXFGQJI
-JFQYMHFWJKFHNQNYNJX
5FWPXWJHWJFYNTSHJSYJWXTW(TRRZSNY^HJSYJWX
;JW^NRUTWYFSY
2TIJWFYJQ^NRUTWYFSY
(NY^TK,QJSIFQJ 7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
5ZGQNH8JW[NHJX
Ǣ ͻͳͲǤ
ͺ
ͷΨǤ
ͺ ͳͲ
ǡ
ǤǦ
ǡ
Ǥ
ȋAppendix C: Comparison of Responses to Probability
Survey by Respondent DemographicsȌǤ
+NLZWJ .RUTWYFSHJTK5ZGQNH8JW[NHJX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTNS[JXYNSYMJKTQQT\NSL5:'1.(8*7;.(*8
*RUQT^RJSYXJW[NHJX
NJWJXZRJ\WNYNSL
NSYJW[NJ\NSLYWFNSNSL
9JSFSY1FSIQTWIHTZSXJQNSL
7JSYRTWYLFLJTWZYNQNY^FXXNXYFSHJUWTLWFRX
2NYNLFYNTSTKWFITSFXGJXYTXTW
QJFIGFXJIUFNSYMF_FWIX
(WNRJF\FWJSJXXJIZHFYNTS
-TRJQJXXXJW[NHJX
'WTFIGFSI.SYJWSJY&HHJXX
)NLNYFQ.SHQZXNTS
-TRJGZ^JWJIZHFYNTS
+NSFSHNFQQNYJWFH^JIZHFYNTS
+NSFSHNFQQNYJWFH^JIZHFYNTS
+TTIHQTYMNSLGFSPUWTLWFRX
+FNWMTZXNSLFHYN[NYNJX
(MNQIHFWJXJW[NHJXJFWQ^HMNQIMTTI
IJ[JQTURJSYUWTLWFRX
-JFQYMHFWJ2JSYFQ-JFQYM
8ZGXYFSHJ&GZXJ8JW[NHJX
9WFSXUTWYFYNTSXJW[NHJX
-JFYWJQNJKIZWNSLXZRRJWRTSYMX
;JW^NRUTWYFSY
2TIJWFYJQ^NRUTWYFSY
(NY^TK,QJSIFQJ 7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
ͳͶ ǤǦ
ȋͺͶΨȌǡȋͺ͵ΨȌǡ
ȋͻΨȌǡ
ȋͻΨȌǡ
ȋͻΨȌǡ ȋͺΨȌǡ
ȋΨȌ ȋΨȌǤ
ȋ͵ΨȌǡǦ
ȋͳΨȌǡȋͺΨȌǡ
ȋͷͻΨȌǡ
Ȁ ȋͷͶΨȌȋͷʹΨȌǤ
ͷ
ͷ ȋ Appendix C: Comparison of Responses to Probability Survey by Respondent
DemographicsȌǤ
+NLZWJ .RUTWYFSHJTK-ZRFS8JW[NHJX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTNS[JXYNS-:2&3&3)5:'1.(8*7;.(*8KTWJFHM
TKYMJKTQQT\NSL[ZQSJWFGQJUTUZQFYNTSLWTZUX
2NLWFSY+FWR<TWPJWX
5JWXTSX\NYM-.;&.)8
5JWXTSX\NYMXZGXYFSHJZXJFIINHYNTSX
>TZYM
FLJI
1T\.SHTRJ5JWXTSX
-TRJQJXX5JWXTSX
5JWXTSX\NYMIJ[JQTURJSYFQINXFGNQNYNJX
5JWXTSX\NYMXJ[JWJRJSYFQNQQSJXX
8JSNTWX
(MNQIWJS
5JWXTSX\NYMUM^XNHFQINXFGNQNYNJX
(MNQIWJSFLNSLTZYTKYMJKTXYJWHFWJX^XYJR
;JYJWFSX
8ZW[N[TWXTKITRJXYNH[NTQJSHJ
;JW^NRUTWYFSY
2TIJWFYJQ^NRUTWYFSY
(NY^TK,QJSIFQJ 7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
Ǧ
ǡ
Ǥ
ȋʹʹΨȌǡ
ȋͳͻΨȌǡ
ȋͳΨȌǡ
ȋͳͷΨȌǡ
ȋͳͷΨȌǡ
ȋͳͷΨȌǤ
ǡ
ǡǦǡǡ
Ǥ
+NLZWJ 'FWWNJWXKTW1T\NSHTRJ-TZXJMTQIX
<MNHMTKYMJKTQQT\NSLGFWWNJWXIT^TZGJQNJ[JFWJYMJLWJFYJXYHMFQQJSLJXHZWWJSYQ^KFHJIG^
QT\NSHTRJMTZXJMTQIXNS,QJSIFQJ$
8JQJHYZUYT9-7**
8ZGXYFSHJFGZXJ
-TRJQJXXSJXX
5WJIFYTW^QJSINSLMNLMNSYJWJXYQTFSX
2JSYFQMJFQYMNXXZJX
(WJINYHFWIIJGY
/TGYWFNSNSL
5ZGQNHYWFSXUTWYFYNTS
-JFQYMHFWJHTXYX
(MNQIHFWJ
*IZHFYNTS
*SJWL^ZYNQNY^HTXYX
-TZXNSL
1N[NSL\FLJJRUQT^RJSY
5JWHJSYTKWJXUTSIJSYX
*Only the most frequently selected
categories are shown in this chart.
The full set of responses can be found
in Appendix A: Complete Set of
Probability Survey Responses.
(NY^TK,QJSIFQJ 7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
'ZXNSJXXFSI*HTSTRNH)J[JQTURJSY
ͻ ͳͲǤ
ǡͺ
ͳͲ
ǡ
ǡ
Ǥ
ͳͲ ǡ
Ǥ
+NLZWJ .RUTWYFSHJTK'ZXNSJXXFSI*HTSTRNH)J[JQTURJSY &HYN[NYNJX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTNS[JXYNSYMJKTQQT\NSL':8.3*88&3)*(4342.(
)*;*1452*39FHYN[NYNJX
)J[JQTURJSYTKGZXNSJXXNSHZGFYTWXFSI
GZXNSJXXUFWPX
5WT[NIJ\TWPNSLHFUNYFQKTWGZXNSJXXJX
5WT[NIJYJHMSNHFQFXXNXYFSHJKTWGZXNSJXXJX
*RUQT^RJSYXJW[NHJX
NJWJXZRJ\WNYNSL
NSYJW[NJ\NSLYWFNSNSL
*]UFSXNTSTKJ]NXYNSLGZXNSJXXJX
*SMFSHJRJSYTKGZXNSJXXNSKWFXYWZHYZWJ
5WT[NIJOTGYWFNSNSLNSHQZINSLWJYWFNSNSL
+TXYJWGZXNSJXXJX\NYMMNLMJWUF^NSLOTGX
&YYWFHYNTSTKSJ\GZXNSJXXJX
7JYJSYNTSTKJ]NXYNSLGZXNSJXXJX
;JW^NRUTWYFSY
2TIJWFYJQ^NRUTWYFSY
(NY^TK,QJSIFQJ 7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
3JNLMGTWMTTI.RUWT[JRJSY
ͺͳͲ
Ǧ
Ǥ͵Ͷ
ǤǡͳͲ
ǡ
Ǧ
Ǥ ǡǦ
Ǥ
ͷ
̈́ͳͲͲǡͲͲͲ
ǡ
Ǧ
ȋAppendix C: Comparison of Responses to Probability
Survey by Respondent DemographicsȌǤ
+NLZWJ .RUTWYFSHJTK3JNLMGTWMTTI.RUWT[JRJSY &HYN[NYNJX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTNS[JXYNSYMJKTQQT\NSL3*.,-'47-44)
.2574;*2*39FHYN[NYNJX
7JXNIJSYNFQMNXYTWNHUWJXJW[FYNTS
'QTHP\FYHM
1FSIXHFUJJ]YJWNTWWJUFNWTW\NSIT\WJUQFHJRJSY
FXXNXYFSHJKTWQT\NSHTRJWJXNIJSYX
)JRTQNXM[FHFSYFSIINQFUNIFYJIGZNQINSLX
8YFGNQN_JTWNRUWT[J[FHFSYGZNQINSLX
4WLFSN_JISJNLMGTWMTTIHQJFSZU
;JW^NRUTWYFSY
2TIJWFYJQ^NRUTWYFSY
(NY^TK,QJSIFQJ 7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
5WNTWNYN_FYNTSTK-TZXNSLFSI(TRRZSNY^)J[JQTURJSY(MFQQJSLJX
ǡ
ǤͳͲ
Ǥ
ǡ͵ͶΨ͵ʹΨǡ
Ǥ
Ȁ
ȋʹͺΨȌ
ȋʹΨȌǡ
ȋͳͻΨȌǤ
+NLZWJ 5WNTWNYNJXKTWYMJ(NY^TK,QJSIFQJ
9MNSPNSLFGTZYYMJ[FWNTZXFHYN[NYNJXINXHZXXJINSYMJXZW[J^FGT[JUQJFXJXJQJHY^TZWYTU9<4
UWNTWNYNJXKTWYMJ(NY^TK,QJSIFQJ
Ǧ
Ǥ
ʹͳͲ
ǡͳ ͳͲ
Ǥ
Ȁ
Ǥ
+NLZWJ &IIWJXXNSL -TZXNSLFSI(TRRZSNY^)J[JQTURJSY(MFQQJSLJX
.S^TZWTUNSNTSMT\HFSYMJ(NY^GJYYJWFIIWJXXMTZXNSLFSIHTRRZSNY^IJ[JQTURJSY
HMFQQJSLJX$
(TRRZSNY^FSI5ZGQNH+FHNQNYNJX
3JNLMGTWMTTI.RUWT[JRJSYX
-ZRFS5ZGQNH8JW[NHJX
.SKWFXYWZHYZWJ.RUWT[JRJSYX
*HTSTRNH)J[JQTURJSY
-TZXNSL -TRJQJXXSJXX
5JWHJSYTKWJXUTSIJSYX
)TS YPST\
4YMJW
8ZGXNINJXFSILWFSYX
,JJYNSLUZYTKYMJ\F^
7JMFGFGFSITSJIGZNQINSLX
8YTUGZNQINSL
.RUWT[JYMJJHTSTR^
.RUWT[JJIZHFYNTS
'JYYJWUQFSSNSLFSIGZILJYNSL
2NYNLFYJMTRJQJXXSJXX
7JSY(TSYWTQ
*SLFLJ\NYMYMJHTRRZSNY^
&KKTWIFGQJMTZXNSL
5JWHJSYTKWJXUTSIJSYX
9MJHTRUQJYJXJYTK[JWGFYNR
HTRRJSYXHFSGJKTZSINS
&UUJSIN]' ;JWGFYNR7JXUTSXJX
YT4UJSJSIJI6ZJXYNTSX KWTR
5WTGFGNQNY^8ZW[J^
(NY^TK,QJSIFQJ 7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
8TZWHJXTK.SKTWRFYNTS
ǡ
ǡ
Ǥ
Ǥ ǡ
ͷ ͵ͷǤ
+NLZWJ 7JFINSLYMJ3J\XQJYYJW.SHQZIJI\NYMYMJ2TSYMQ^<FYJW'NQQ
)T^TZWJFIYMJSJ\XQJYYJWNSHQZIJINS^TZWRTSYMQ^\FYJWGNQQ$
ǡ
ǡ
Ǥ
+NLZWJ 7FYNSLYMJ(NY^ X(TRRZSNHFYNTSFSI.SKTWRFYNTS8MFWNSL
5QJFXJWFYJMT\\JQQYMJHNY^ITJXFYXMFWNSLFSIJ]UQFNSNSLNSKTWRFYNTSFGTZYYMJKTQQT\NSL
ǯ
ͺͳͲǤǡͳͲ
ǯ
ǡʹ͵
ǤǡǦǦ
ͳͲǤ
+NLZWJ 8TZWHJXTK.SKTWRFYNTS>ZYYMJ(NY^TK,QJSIFQJ
-T\RZHMTKFXTZWHJNKFYFQQIT^TZHTSXNIJWJFHMTKYMJKTQQT\NSLYTGJKTWTGYFNSNSL
NSKTWRFYNTSFGTZYYMJ(NY^TK,QJSIFQJFSINYXFHYN[NYNJX$
>JX
3T
(NY^NSKWFXYWZHYZWJUWTOJHYX
7TFIHTSXYWZHYNTS
<FYJWYWJFYRJSYFHYN[NYNJX
*]HJQQJSY
,TTI
5ZGQNHRJJYNSLX
<TWITKRTZYM
4YMJWUWNSYJIRJINF
8THNFQRJINF
+FHJGTTP=>TZ9ZGJ.SXYFLWFR3J]YITTW
(NY^TK,QJSIFQJJSJ\XQJYYJW
9MJ(TSSJHYNTS
(NY^TK,QJSIFQJ\JGXNYJ
LQJSIFQJF_HTR
2FOTWXTZWHJ
2NSTWXTZWHJ
(NY^TK,QJSIFQJ 7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
Ǥ
Ǧ
ǡͳͲ
Ǥ Ȁǡ
ǡ
̷ ǡ
ͶͳͲǤ
+NLZWJ 5WJKJWWJI(TRRZSNHFYNTS(MFSSJQXKTW5FWPXFSI7JHWJFYNTS8JW[NHJX
.S\MNHM\F^IT^TZUWJKJWYTWJHJN[JNSKTWRFYNTSTS,QJSIFQJUFWPXFSIWJHWJFYNTSXJW[NHJX
FSIUWTLWFRX$
ǡǡǦ
Ǧǡ
ǡ
ǡ
̵
ǣ
ͳͲ
Ǥ
ǦǦ
Ȁ
ǤǡͷͶ
Ȁ
Ȁ
ȋ Appendix C: Comparison of Responses to Probability Survey by
Respondent DemographicsȌǤ
+NLZWJ 8TZWHJXTK.SKTWRFYNTSFGTZY(ZQYZWFQ&HYN[NYNJX
-T\RZHMTKFXTZWHJNKFYFQQIT^TZHTSXNIJWJFHMTKYMJKTQQT\NSLYTGJKTWKNSINSL
FWYXHZQYZWFQRZXNHFHYN[NYNJXYTFYYJSINS,QJSIFQJ$
8HMTTQJRFNQSJ\XQJYYJW
,QJSIFQJ%5QF^2FLF_NSJ
8THNFQRJINF
+FHJGTTP=>TZ9ZGJ.SXYFLWFR3J]YITTW
+Q^JWXUTXYJWX
5WNSYJIXHMJIZQJTKFHYN[NYNJX
*RFNQSJ\XQJYYJWX
8YWTSLUWJKJWJSHJ
2TIJWFYJUWJKJWJSHJ
8THNFQRJINF
+FHJGTTP=>TZ9ZGJ.SXYFLWFR3J]YITTW
5WNSYJIGWTHMZWJX
(NY^TK,QJSIFQJ\JGXNYJ
LQJSIFQJF_HTR
<TWITKRTZYM
)NWJHYQ^KWTRYMJFYJWXFSITYMJW[JSZJX
2FOTWXTZWHJ
2NSTWXTZWHJ
(NY^TK,QJSIFQJ 7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
ǤͺͳͲ
ǡ
ͳͲ
ǤǡͳͲ
Ǥ
+NLZWJ 5WJKJWJSHJXKTW8UJHNFQ*[JSYX&YYJSIJI
<MJSYMNSPNSLTKYMJXUJHNFQJ[JSYX^TZRTXYJSOT^FYYJSINSL\MFYUWJKJWJSHJIT^TZMF[JKTW
YMJKTQQT\NSL$
8UTWYNSLJ[JSYX
UWTKJXXNTSFQFSIFRFYJZW
5JWKTWRNSLFWYXQTHFQYMJFYJW
(TSHJWYX
+JXYN[FQX
+TTIWJQFYJIJ[JSYX
8YWTSLUWJKJWJSHJ
2TIJWFYJUWJKJWJSHJ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
&UUJSIN]& (TRUQJYJ8JYTK5WTGFGNQNY^8ZW[J^7JXUTSXJX
Ǥ
Dzǯ
dzǤDzǯ
dz
Ǥ
ǯǡ
ǢDzǯdz
ǡ
Ǣ
Dzǯdz
ǡ
Ǥ
9FGQJ 6ZJXYNTS\NYMITS YPST\WJXUTSXJX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YT
XZUUTWYYMJKTQQT\NSL-4:8.3,XJW[NHJXKTWUJTUQJ
\NYMQT\TWRTIJWFYJNSHTRJX$
;JW^
NRUTWYFSY
2TIJWFYJQ^
NRUTWYFSY
8TRJ\MFY
NRUTWYFSY
3TY
NRUTWYFSY
3T
TUNSNTS
9TYFQ
3
3
3
3
3
3
7JUFNWNSLJ]NXYNSLT\SJWMTZXNSL
3"
3"
3"
3"
3"
3"
7JUFNWNSLJ]NXYNSLWJSYJWMTZXNSL
3"
3"
3"
3"
3"
3"
(WJFYNSLFKKTWIFGQJUJWRFSJSYMTZXNSL
4\SJW
3"
3"
3"
3"
3"
3"
(WJFYNSLFKKTWIFGQJUJWRFSJSYMTZXNSL
7JSYJW
3"
3"
3"
3"
3"
3"
2FPNSLQT\NSYJWJXYQTFSXYTMTRJGZ^JWX
3"
3"
3"
3"
3"
3"
)T\SUF^RJSYFXXNXYFSHJ
3"
3"
3"
3"
3"
3"
5WT[NINSLWJSYFQFXXNXYFSHJXZGXNINJX
7FUNI
WJMTZXNSLKTWMTRJQJXXFSIJ[NHYNTSUWJ[JSYNTS
3"
3"
3"
3"
3"
3"
5WT[NINSLMTZXNSLKTWUJTUQJ\NYMXUJHNFQSJJIX
XZHMFX[JYJWFSXTWYMJJQIJWQ^TWUJTUQJ\NYM
INXFGNQNYNJXFQHTMTQTWIWZLFIINHYNTSXTW-.;&.)8
3"
3"
3"
3"
3"
3"
5WT[NINSLJRJWLJSH^XMJQYJWKTWYMJMTRJQJXX
3"
3"
3"
3"
3"
3"
5WT[NINSLYWFSXNYNTSFQMTZXNSLF[FNQFGQJKTWFQNRNYJI
UJWNTIYTUWT[NIJXYWZHYZWJXZUJW[NXNTSFIINHYNTS
FSIRJSYFQMJFQYMXZUUTWYFSIQNKJXPNQQX
3"
3"
3"
3"
3"
3"
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS\NYMTZYITS YPST\WJXUTSXJX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTXZUUTWYYMJ
KTQQT\NSL-4:8.3,XJW[NHJXKTWUJTUQJ\NYMQT\TWRTIJWFYJ
NSHTRJX$
;JW^
NRUTWYFSY
2TIJWFYJQ^
NRUTWYFSY
8TRJ\MFY
NRUTWYFSY
3TY
NRUTWYFSY
9TYFQ
3
3
3
3
3
7JUFNWNSLJ]NXYNSLT\SJWMTZXNSL
3"
3"
3"
3"
3"
7JUFNWNSLJ]NXYNSLWJSYJWMTZXNSL
3"
3"
3"
3"
3"
(WJFYNSLFKKTWIFGQJUJWRFSJSYMTZXNSL
4\SJW
3"
3"
3"
3"
3"
(WJFYNSLFKKTWIFGQJUJWRFSJSYMTZXNSL
7JSYJW
3"
3"
3"
3"
3"
2FPNSLQT\NSYJWJXYQTFSXYTMTRJGZ^JWX
3"
3"
3"
3"
3"
)T\SUF^RJSYFXXNXYFSHJ
3"
3"
3"
3"
3"
5WT[NINSLWJSYFQFXXNXYFSHJXZGXNINJX
7FUNIWJMTZXNSLKTW
MTRJQJXXFSIJ[NHYNTSUWJ[JSYNTS
3"
3"
3"
3"
3"
5WT[NINSLMTZXNSLKTWUJTUQJ\NYMXUJHNFQSJJIX
XZHMFX
[JYJWFSXTWYMJJQIJWQ^TWUJTUQJ\NYMINXFGNQNYNJXFQHTMTQTWIWZL
FIINHYNTSXTW-.;&.)8
3"
3"
3"
3"
3"
5WT[NINSLJRJWLJSH^XMJQYJWKTWYMJMTRJQJXX
3"
3"
3"
3"
3"
5WT[NINSLYWFSXNYNTSFQMTZXNSLF[FNQFGQJKTWFQNRNYJIUJWNTIYT
UWT[NIJXYWZHYZWJXZUJW[NXNTSFIINHYNTSFSIRJSYFQMJFQYM
XZUUTWYFSIQNKJXPNQQX
3"
3"
3"
3"
3"
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS\NYMITS YPST\WJXUTSXJX
5QJFXJWFYJYMJNRUTWYFSHJKTWYMJ(NY^YTMF[J
RTWJTKYMJKTQQT\NSL-4:8.3,Y^UJX
;JW^
NRUTWYFSY
2TIJWFYJQ^
NRUTWYFSY
8TRJ\MFY
NRUTWYFSY
3TY
NRUTWYFSY
3TTUNSNTS
9TYFQ
3
3
3
3
3
3
8NSLQJKFRNQ^
IJYFHMJIMTZXNSL
3"
3"
3"
3"
3"
3"
2ZQYNKFRNQ^
FYYFHMJIMTZXNSL
ZSNYXTWRTWJ
3"
3"
3"
3"
3"
3"
*RJWLJSH^XMJQYJWXKTWMTRJQJXX
3"
3"
3"
3"
3"
3"
9WFSXNYNTSFQMTZXNSL
3"
3"
3"
3"
3"
3"
8MJQYJWXTWMTZXNSLKTW^TZYM
^WX
3"
3"
3"
3"
3"
3"
8JSNTWMTZXNSLXZHMFXSZWXNSLMTRJXFXXNXYJITW
NSIJUJSIJSYQN[NSLKFHNQNYNJX
3"
3"
3"
3"
3"
3"
5JWRFSJSYXZUUTWYN[JMTZXNSLXZHMFXXZGXNIN_JI
MTZXNSLYMFYTKKJWXXJW[NHJXKTWUJWXTSX\NYM
HMWTSNHUM^XNHFQRJSYFQINXFGNQNYNJX
3"
3"
3"
3"
3"
3"
-TZXNSLKTWUJWXTSXQN[NSL\NYM-.;&.)8
3"
3"
3"
3"
3"
3"
-TZXNSLKTWXZW[N[TWXTKITRJXYNH[NTQJSHJ
NSHQZINSLHMNQIWJS
3"
3"
3"
3"
3"
3"
2TIZQFW2FSZKFHYZWJIMTRJX
3"
3"
3"
3"
3"
3"
2ZQYNUQJ]
ZSNYX
3"
3"
3"
3"
3"
3"
&HHJXXTW^I\JQQNSLZSNYX
(FXNYFX
3"
3"
3"
3"
3"
3"
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS\NYMTZYITS YPST\WJXUTSXJX
5QJFXJWFYJYMJNRUTWYFSHJKTWYMJ(NY^YTMF[JRTWJTKYMJ
KTQQT\NSL-4:8.3,Y^UJX
;JW^
NRUTWYFSY
2TIJWFYJQ^
NRUTWYFSY
8TRJ\MFY
NRUTWYFSY
3TY
NRUTWYFSY
9TYFQ
3
3
3
3
3
8NSLQJKFRNQ^
IJYFHMJIMTZXNSL
3"
3"
3"
3"
3"
2ZQYNKFRNQ^
FYYFHMJIMTZXNSL
ZSNYXTWRTWJ
3"
3"
3"
3"
3"
*RJWLJSH^XMJQYJWXKTWMTRJQJXX
3"
3"
3"
3"
3"
9WFSXNYNTSFQMTZXNSL
3"
3"
3"
3"
3"
8MJQYJWXTWMTZXNSLKTW^TZYM
^WX
3"
3"
3"
3"
3"
8JSNTWMTZXNSLXZHMFXSZWXNSLMTRJXFXXNXYJITW
NSIJUJSIJSYQN[NSLKFHNQNYNJX
3"
3"
3"
3"
3"
5JWRFSJSYXZUUTWYN[JMTZXNSLXZHMFXXZGXNIN_JIMTZXNSLYMFY
TKKJWXXJW[NHJXKTWUJWXTSX\NYMHMWTSNHUM^XNHFQRJSYFQ
INXFGNQNYNJX
3"
3"
3"
3"
3"
-TZXNSLKTWUJWXTSXQN[NSL\NYM-.;&.)8
3"
3"
3"
3"
3"
-TZXNSLKTWXZW[N[TWXTKITRJXYNH[NTQJSHJ
NSHQZINSLHMNQIWJS
3"
3"
3"
3"
3"
2TIZQFW2FSZKFHYZWJIMTRJX
3"
3"
3"
3"
3"
2ZQYNUQJ]
ZSNYX
3"
3"
3"
3"
3"
&HHJXXTW^I\JQQNSLZSNYX
(FXNYFX
3"
3"
3"
3"
3"
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS\NYMITS YPST\WJXUTSXJX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJHNY^YT
NS[JXYNSYMJKTQQT\NSL.3+7&897:(9:7*
.2574;*2*39FHYN[NYNJX
;JW^
NRUTWYFSY
2TIJWFYJQ^
NRUTWYFSY
8TRJ\MFY
NRUTWYFSY
3TY
NRUTWYFSY
3T
TUNSNTS
9TYFQ
3
3
3
3
3
3
8YWJJYFSIWTFINRUWT[JRJSYX
3"
3"
3"
3"
3"
3"
*QJHYWNHFQ[JMNHQJHMFWLNSLXYFYNTSX
3"
3"
3"
3"
3"
3"
8NIJ\FQPNRUWT[JRJSYX
3"
3"
3"
3"
3"
3"
<FYJWXJ\JWFSIXTQNI\FXYJX^XYJRHFUFHNY^FSI
VZFQNY^NRUWT[JRJSYX
3"
3"
3"
3"
3"
3"
8YTWRXJ\JWX^XYJRNRUWT[JRJSYX
3"
3"
3"
3"
3"
3"
+QTTIIWFNSFLJNRUWT[JRJSYX
3"
3"
3"
3"
3"
3"
'NH^HQJFSI\FQPNSLUFYMX
3"
3"
3"
3"
3"
3"
9WJJUQFSYNSL
3"
3"
3"
3"
3"
3"
9FGQJ 6ZJXYNTS\NYMTZYITS YPST\WJXUTSXJX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJHNY^YTNS[JXYNSYMJ
KTQQT\NSL.3+7&897:(9:7*.2574;*2*39FHYN[NYNJX
;JW^
NRUTWYFSY
2TIJWFYJQ^
NRUTWYFSY
8TRJ\MFY
NRUTWYFSY
3TY
NRUTWYFSY
9TYFQ
3
3
3
3
3
8YWJJYFSIWTFINRUWT[JRJSYX
3"
3"
3"
3"
3"
*QJHYWNHFQ[JMNHQJHMFWLNSLXYFYNTSX
3"
3"
3"
3"
3"
8NIJ\FQPNRUWT[JRJSYX
3"
3"
3"
3"
3"
<FYJWXJ\JWFSIXTQNI\FXYJX^XYJRHFUFHNY^FSIVZFQNY^
NRUWT[JRJSYX
3"
3"
3"
3"
3"
8YTWRXJ\JWX^XYJRNRUWT[JRJSYX
3"
3"
3"
3"
3"
+QTTIIWFNSFLJNRUWT[JRJSYX
3"
3"
3"
3"
3"
'NH^HQJFSI\FQPNSLUFYMX
3"
3"
3"
3"
3"
9WJJUQFSYNSL
3"
3"
3"
3"
3"
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS\NYMTZYITS YPST\WJXUTSXJX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJHNY^YTNS[JXYNSYMJ
KTQQT\NSL(422:3.9> 5:'1.(+&(.1.9.*8
;JW^
NRUTWYFSY
2TIJWFYJQ^
NRUTWYFSY
8TRJ\MFY
NRUTWYFSY
3TY
NRUTWYFSY
9TYFQ
3
3
3
3
3
>TZYMHJSYJWX
3"
3"
3"
3"
3"
5FWPXWJHWJFYNTSHJSYJWXTW(TRRZSNY^HJSYJWX
3"
3"
3"
3"
3"
(MNQIHFWJKFHNQNYNJX
3"
3"
3"
3"
3"
8JSNTWHJSYJWX
3"
3"
3"
3"
3"
-JFQYMHFWJKFHNQNYNJX
3"
3"
3"
3"
3"
7JXNIJSYNFQYWJFYRJSYHJSYJWX
3"
3"
3"
3"
3"
5ZGQNHGZNQINSLX\NYMNRUWT[JIFHHJXXNGNQNY^KTWYMJINXFGQJI
3"
3"
3"
3"
3"
+FHNQNYNJXKTWXZW[N[TWXTKITRJXYNH[NTQJSHJ
NSHQZINSL
HMNQIWJS
3"
3"
3"
3"
3"
9FGQJ 6ZJXYNTS\NYMITS YPST\WJXUTSXJX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJHNY^YT
NS[JXYNSYMJKTQQT\NSL(422:3.9> 5:'1.(
+&(.1.9.*8
;JW^
NRUTWYFSY
2TIJWFYJQ^
NRUTWYFSY
8TRJ\MFY
NRUTWYFSY
3TY
NRUTWYFSY
3T
TUNSNTS
9TYFQ
3
3
3
3
3
3
>TZYMHJSYJWX
3"
3"
3"
3"
3"
3"
5FWPXWJHWJFYNTSHJSYJWXTW(TRRZSNY^HJSYJWX
3"
3"
3"
3"
3"
3"
(MNQIHFWJKFHNQNYNJX
3"
3"
3"
3"
3"
3"
8JSNTWHJSYJWX
3"
3"
3"
3"
3"
3"
-JFQYMHFWJKFHNQNYNJX
3"
3"
3"
3"
3"
3"
7JXNIJSYNFQYWJFYRJSYHJSYJWX
3"
3"
3"
3"
3"
3"
5ZGQNHGZNQINSLX\NYMNRUWT[JIFHHJXXNGNQNY^KTW
YMJINXFGQJI
3"
3"
3"
3"
3"
3"
+FHNQNYNJXKTWXZW[N[TWXTKITRJXYNH[NTQJSHJ
NSHQZINSLHMNQIWJS
3"
3"
3"
3"
3"
3"
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS\NYMITS YPST\WJXUTSXJX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTNS[JXY
NS-:2&3&3)5:'1.(8*7;.(*8KTWJFHMTKYMJ
KTQQT\NSL[ZQSJWFGQJUTUZQFYNTSLWTZUX
;JW^
NRUTWYFSY
2TIJWFYJQ^
NRUTWYFSY
8TRJ\MFY
NRUTWYFSY
3TY
NRUTWYFSY
3T
TUNSNTS
9TYFQ
3
3
3
3
3
3
-TRJQJXX5JWXTSX
3"
3"
3"
3"
3"
3"
1T\.SHTRJ5JWXTSX
3"
3"
3"
3"
3"
3"
8JSNTWX
3"
3"
3"
3"
3"
3"
>TZYM
FLJI
3"
3"
3"
3"
3"
3"
(MNQIWJS
3"
3"
3"
3"
3"
3"
2NLWFSY+FWR<TWPJWX
3"
3"
3"
3"
3"
3"
5JWXTSX\NYMXJ[JWJRJSYFQNQQSJXX
3"
3"
3"
3"
3"
3"
5JWXTSX\NYMUM^XNHFQINXFGNQNYNJX
3"
3"
3"
3"
3"
3"
5JWXTSX\NYMIJ[JQTURJSYFQINXFGNQNYNJX
3"
3"
3"
3"
3"
3"
5JWXTSX\NYMXZGXYFSHJZXJFIINHYNTSX
3"
3"
3"
3"
3"
3"
5JWXTSX\NYM-.;&.)8
3"
3"
3"
3"
3"
3"
8ZW[N[TWXTKITRJXYNH[NTQJSHJ
3"
3"
3"
3"
3"
3"
;JYJWFSX
3"
3"
3"
3"
3"
3"
(MNQIWJSFLNSLTZYTKYMJKTXYJWHFWJX^XYJR
3"
3"
3"
3"
3"
3"
5JWXTSXWJHJSYQ^WJQJFXJIKWTROFNQUWNXTS
3"
3"
3"
3"
3"
3"
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS\NYMTZYITS YPST\WJXUTSXJX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTNS[JXYNS-:2&3
&3)5:'1.(8*7;.(*8KTWJFHMTKYMJKTQQT\NSL[ZQSJWFGQJ
UTUZQFYNTSLWTZUX
;JW^
NRUTWYFSY
2TIJWFYJQ^
NRUTWYFSY
8TRJ\MFY
NRUTWYFSY
3TY
NRUTWYFSY
9TYFQ
3
3
3
3
3
-TRJQJXX5JWXTSX
3"
3"
3"
3"
3"
1T\.SHTRJ5JWXTSX
3"
3"
3"
3"
3"
8JSNTWX
3"
3"
3"
3"
3"
>TZYM
FLJI
3"
3"
3"
3"
3"
(MNQIWJS
3"
3"
3"
3"
3"
2NLWFSY+FWR<TWPJWX
3"
3"
3"
3"
3"
5JWXTSX\NYMXJ[JWJRJSYFQNQQSJXX
3"
3"
3"
3"
3"
5JWXTSX\NYMUM^XNHFQINXFGNQNYNJX
3"
3"
3"
3"
3"
5JWXTSX\NYMIJ[JQTURJSYFQINXFGNQNYNJX
3"
3"
3"
3"
3"
5JWXTSX\NYMXZGXYFSHJZXJFIINHYNTSX
3"
3"
3"
3"
3"
5JWXTSX\NYM-.;&.)8
3"
3"
3"
3"
3"
8ZW[N[TWXTKITRJXYNH[NTQJSHJ
3"
3"
3"
3"
3"
;JYJWFSX
3"
3"
3"
3"
3"
(MNQIWJSFLNSLTZYTKYMJKTXYJWHFWJX^XYJR
3"
3"
3"
3"
3"
5JWXTSXWJHJSYQ^WJQJFXJIKWTROFNQUWNXTS
3"
3"
3"
3"
3"
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS6ZFQNY^\NYMITS YPST\WJXUTSXJX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YT
NS[JXYNSYMJKTQQT\NSL5:'1.(8*7;.(*8
;JW^
NRUTWYFSY
2TIJWFYJQ^
NRUTWYFSY
8TRJ\MFY
NRUTWYFSY
3TY
NRUTWYFSY
3T
TUNSNTS
9TYFQ
3
3
3
3
3
3
(MNQIHFWJXJW[NHJXJFWQ^HMNQIMTTIIJ[JQTURJSY
UWTLWFRX
3"
3"
3"
3"
3"
3"
9WFSXUTWYFYNTSXJW[NHJX
3"
3"
3"
3"
3"
3"
-JFQYMHFWJ2JSYFQ-JFQYM8ZGXYFSHJ&GZXJ
8JW[NHJX
3"
3"
3"
3"
3"
3"
+TTIHQTYMNSLGFSPUWTLWFRX
3"
3"
3"
3"
3"
3"
7JSYRTWYLFLJTWZYNQNY^FXXNXYFSHJUWTLWFRX
3"
3"
3"
3"
3"
3"
+FNWMTZXNSLFHYN[NYNJX
3"
3"
3"
3"
3"
3"
+NSFSHNFQQNYJWFH^JIZHFYNTS
3"
3"
3"
3"
3"
3"
9JSFSY1FSIQTWIHTZSXJQNSL
3"
3"
3"
3"
3"
3"
-TRJGZ^JWJIZHFYNTS+NSFSHNFQQNYJWFH^
JIZHFYNTS
3"
3"
3"
3"
3"
3"
(WNRJF\FWJSJXXJIZHFYNTS
3"
3"
3"
3"
3"
3"
2NYNLFYNTSTKWFITSFXGJXYTXTWQJFIGFXJIUFNSY
MF_FWIX
3"
3"
3"
3"
3"
3"
-TRJQJXXXJW[NHJX
3"
3"
3"
3"
3"
3"
*RUQT^RJSYXJW[NHJX
NJWJXZRJ\WNYNSL
NSYJW[NJ\NSLYWFNSNSL
3"
3"
3"
3"
3"
3"
'WTFIGFSI.SYJWSJY&HHJXX)NLNYFQ.SHQZXNTS
3"
3"
3"
3"
3"
3"
-JFYWJQNJKIZWNSLXZRRJWRTSYMX
3"
3"
3"
3"
3"
3"
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS6ZFQNY^\NYMTZYITS YPST\WJXUTSXJX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTNS[JXYNSYMJ
KTQQT\NSL5:'1.(8*7;.(*8
;JW^
NRUTWYFSY
2TIJWFYJQ^
NRUTWYFSY
8TRJ\MFY
NRUTWYFSY
3TY
NRUTWYFSY
9TYFQ
3
3
3
3
3
(MNQIHFWJXJW[NHJXJFWQ^HMNQIMTTIIJ[JQTURJSYUWTLWFRX
3"
3"
3"
3"
3"
9WFSXUTWYFYNTSXJW[NHJX
3"
3"
3"
3"
3"
-JFQYMHFWJ2JSYFQ-JFQYM8ZGXYFSHJ&GZXJ8JW[NHJX
3"
3"
3"
3"
3"
+TTIHQTYMNSLGFSPUWTLWFRX
3"
3"
3"
3"
3"
7JSYRTWYLFLJTWZYNQNY^FXXNXYFSHJUWTLWFRX
3"
3"
3"
3"
3"
+FNWMTZXNSLFHYN[NYNJX
3"
3"
3"
3"
3"
+NSFSHNFQQNYJWFH^JIZHFYNTS
3"
3"
3"
3"
3"
9JSFSY1FSIQTWIHTZSXJQNSL
3"
3"
3"
3"
3"
-TRJGZ^JWJIZHFYNTS+NSFSHNFQQNYJWFH^JIZHFYNTS
3"
3"
3"
3"
3"
(WNRJF\FWJSJXXJIZHFYNTS
3"
3"
3"
3"
3"
2NYNLFYNTSTKWFITSFXGJXYTXTWQJFIGFXJIUFNSYMF_FWIX
3"
3"
3"
3"
3"
-TRJQJXXXJW[NHJX
3"
3"
3"
3"
3"
*RUQT^RJSYXJW[NHJX
NJWJXZRJ\WNYNSLNSYJW[NJ\NSL
YWFNSNSL
3"
3"
3"
3"
3"
'WTFIGFSI.SYJWSJY&HHJXX)NLNYFQ.SHQZXNTS
3"
3"
3"
3"
3"
-JFYWJQNJKIZWNSLXZRRJWRTSYMX
3"
3"
3"
3"
3"
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS
<MNHMTKYMJKTQQT\NSLGFWWNJWXIT^TZGJQNJ[JFWJYMJLWJFYJXYHMFQQJSLJXHZWWJSYQ^KFHJIG^QT\NSHTRJMTZXJMTQIX
NS,QJSIFQJ$
8JQJHYZUYT9-7**
3
1N[NSL\FLJJRUQT^RJSY
3"
/TGYWFNSNSL
3"
*IZHFYNTS
3"
5ZGQNHYWFSXUTWYFYNTS
3"
5JWXTSFQYWFSXUTWYFYNTS
FHHJXXYTF[JMNHQJ
3"
-TZXNSL
3"
*SJWL^ZYNQNY^HTXYX
3"
'ZILJYNSL
3"
(WJINYHFWIIJGY
3"
-JFQYMHFWJHTXYX
3"
(MWTSNHNQQSJXX
3"
2JSYFQMJFQYMNXXZJX
3"
2JINHFQIJSYFQHFWJFHHJXX
3"
5FWJSYNSLJIZHFYNTSXZUUTWY
3"
(MNQIHFWJ
3"
8UJHNFQSJJIXHMNQIWJS
3"
9JJSUWJLSFSH^
3"
+FRNQ^[NTQJSHJ
3"
+FRNQ^HMNQIFGZXJ
3"
8ZGXYFSHJFGZXJ
3"
-JFQYM^KTTIXJQJHYNTS
3"
1FSLZFLJGFWWNJWX
3"
1FSIQTWIYJSFSY.XXZJX
3"
+FNW-TZXNSL)NXHWNRNSFYNTS
3"
-TRJQJXXSJXX
3"
5WJIFYTW^QJSINSLMNLMNSYJWJXYQTFSX
3"
4YMJW
3"
9TYFQRF^J]HJJI
FXWJXUTSIJSYXHTZQIXJQJHYRTWJYMFSTSJTUYNTS
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS \NYMITS YPST\WJXUTSXJX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YT
NS[JXYNSYMJKTQQT\NSL3*.,-'47-44)
.2574;*2*39FHYN[NYNJX
;JW^
NRUTWYFSY
2TIJWFYJQ^
NRUTWYFSY
8TRJ\MFY
NRUTWYFSY
3TY
NRUTWYFSY
3T
TUNSNTS
9TYFQ
3
3
3
3
3
3
&YYWFHYNTSTKSJ\GZXNSJXXJX
3"
3"
3"
3"
3"
3"
7JYJSYNTSTKJ]NXYNSLGZXNSJXXJX
3"
3"
3"
3"
3"
3"
*]UFSXNTSTKJ]NXYNSLGZXNSJXXJX
3"
3"
3"
3"
3"
3"
5WT[NIJOTGYWFNSNSLNSHQZINSLWJYWFNSNSL
3"
3"
3"
3"
3"
3"
+TXYJWGZXNSJXXJX\NYMMNLMJWUF^NSLOTGX
3"
3"
3"
3"
3"
3"
*SMFSHJRJSYTKGZXNSJXXNSKWFXYWZHYZWJ
3"
3"
3"
3"
3"
3"
5WT[NIJ\TWPNSLHFUNYFQKTWGZXNSJXXJX
3"
3"
3"
3"
3"
3"
5WT[NIJYJHMSNHFQFXXNXYFSHJKTWGZXNSJXXJX
3"
3"
3"
3"
3"
3"
)J[JQTURJSYTKGZXNSJXXNSHZGFYTWXFSIGN_UFWPX
3"
3"
3"
3"
3"
3"
*RUQT^RJSYXJW[NHJX
NJWJXZRJ\WNYNSL
NSYJW[NJ\NSLYWFNSNSL
3"
3"
3"
3"
3"
3"
9FGQJ 6ZJXYNTS \NYMTZYITS YPST\WJXUTSXJX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTNS[JXYNSYMJ
KTQQT\NSL3*.,-'47-44).2574;*2*39FHYN[NYNJX
;JW^
NRUTWYFSY
2TIJWFYJQ^
NRUTWYFSY
8TRJ\MFY
NRUTWYFSY
3TY
NRUTWYFSY
9TYFQ
3
3
3
3
3
&YYWFHYNTSTKSJ\GZXNSJXXJX
3"
3"
3"
3"
3"
7JYJSYNTSTKJ]NXYNSLGZXNSJXXJX
3"
3"
3"
3"
3"
*]UFSXNTSTKJ]NXYNSLGZXNSJXXJX
3"
3"
3"
3"
3"
5WT[NIJOTGYWFNSNSLNSHQZINSLWJYWFNSNSL
3"
3"
3"
3"
3"
+TXYJWGZXNSJXXJX\NYMMNLMJWUF^NSLOTGX
3"
3"
3"
3"
3"
*SMFSHJRJSYTKGZXNSJXXNSKWFXYWZHYZWJ
3"
3"
3"
3"
3"
5WT[NIJ\TWPNSLHFUNYFQKTWGZXNSJXXJX
3"
3"
3"
3"
3"
5WT[NIJYJHMSNHFQFXXNXYFSHJKTWGZXNSJXXJX
3"
3"
3"
3"
3"
)J[JQTURJSYTKGZXNSJXXNSHZGFYTWXFSIGZXNSJXXUFWPX
3"
3"
3"
3"
3"
*RUQT^RJSYXJW[NHJX
NJWJXZRJ\WNYNSLNSYJW[NJ\NSL
YWFNSNSL
3"
3"
3"
3"
3"
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS \NYMITS YPST\WJXUTSXJX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YT
NS[JXYNSYMJKTQQT\NSL3*.,-'47-44)
.2574;*2*39FHYN[NYNJX
;JW^
NRUTWYFSY
2TIJWFYJQ^
NRUTWYFSY
8TRJ\MFY
NRUTWYFSY
3TY
NRUTWYFSY
3T
TUNSNTS
9TYFQ
3
3
3
3
3
3
)JRTQNXM[FHFSYFSIINQFUNIFYJIGZNQINSLX
3"
3"
3"
3"
3"
3"
8YFGNQN_JTWNRUWT[J[FHFSYGZNQINSLX
3"
3"
3"
3"
3"
3"
7JXNIJSYNFQMNXYTWNHUWJXJW[FYNTS
3"
3"
3"
3"
3"
3"
4WLFSN_JISJNLMGTWMTTIHQJFSZU
3"
3"
3"
3"
3"
3"
'QTHP\FYHM
3"
3"
3"
3"
3"
3"
1FSIXHFUJJ]YJWNTWWJUFNWTW\NSIT\WJUQFHJRJSY
FXXNXYFSHJKTWQT\NSHTRJWJXNIJSYX
3"
3"
3"
3"
3"
3"
9FGQJ 6ZJXYNTS \NYMITS YPST\WJXUTSXJX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTNS[JXYNSYMJ
KTQQT\NSL3*.,-'47-44).2574;*2*39FHYN[NYNJX
;JW^
NRUTWYFSY
2TIJWFYJQ^
NRUTWYFSY
8TRJ\MFY
NRUTWYFSY
3TY
NRUTWYFSY
9TYFQ
3
3
3
3
3
)JRTQNXM[FHFSYFSIINQFUNIFYJIGZNQINSLX
3"
3"
3"
3"
3"
8YFGNQN_JTWNRUWT[J[FHFSYGZNQINSLX
3"
3"
3"
3"
3"
7JXNIJSYNFQMNXYTWNHUWJXJW[FYNTS
3"
3"
3"
3"
3"
4WLFSN_JISJNLMGTWMTTIHQJFSZU
3"
3"
3"
3"
3"
'QTHP\FYHM
3"
3"
3"
3"
3"
1FSIXHFUJJ]YJWNTWWJUFNWTW\NSIT\WJUQFHJRJSYFXXNXYFSHJ
KTWQT\NSHTRJWJXNIJSYX
3"
3"
3"
3"
3"
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS
9MNSPNSLFGTZYYMJ[FWNTZXFHYN[NYNJXINXHZXXJINSYMJXZW[J^FGT[JUQJFXJXJQJHY^TZWYTU9<4UWNTWNYNJXKTWYMJ(NY^
TK,QJSIFQJ
3
-TZXNSL -TRJQJXXSJXX
3"
.SKWFXYWZHYZWJ.RUWT[JRJSYX
3"
(TRRZSNY^FSI5ZGQNH+FHNQNYNJX
3"
-ZRFS5ZGQNH8JW[NHJX
3"
*HTSTRNH)J[JQTURJSY
3"
3JNLMGTWMTTI.RUWT[JRJSYX
3"
9TYFQRF^J]HJJI
FXWJXUTSIJSYXHTZQIXJQJHYRTWJYMFSTSJTUYNTS
9FGQJ 6ZJXYNTS\NYMTZYITS YPST\WJXUTSXJX
)T^TZWJFIYMJSJ\XQJYYJWNSHQZIJINS^TZWRTSYMQ^\FYJWGNQQ$
3
3T
3"
>JX
3"
9TYFQ
3"
9FGQJ 6ZJXYNTS\NYMITS YPST\WJXUTSXJX
5QJFXJWFYJMT\\JQQYMJHNY^ITJXFYXMFWNSLFSI
J]UQFNSNSLNSKTWRFYNTSFGTZYYMJKTQQT\NSL
*]HJQQJSY
,TTI
+FNW
5TTW
)TS YPST\
9TYFQ
3
3
3
3
3
3
<FYJWYWJFYRJSYFHYN[NYNJX
3"
3"
3"
3"
3"
3"
7TFIHTSXYWZHYNTS
3"
3"
3"
3"
3"
3"
(NY^NSKWFXYWZHYZWJUWTOJHYX
3"
3"
3"
3"
3"
3"
9FGQJ 6ZJXYNTS\NYMTZYITS YPST\WJXUTSXJX
5QJFXJWFYJMT\\JQQYMJHNY^ITJXFYXMFWNSLFSIJ]UQFNSNSLNSKTWRFYNTS
FGTZYYMJKTQQT\NSL
*]HJQQJSY
,TTI
+FNW
5TTW
9TYFQ
3
3
3
3
3
<FYJWYWJFYRJSYFHYN[NYNJX
3"
3"
3"
3"
3"
7TFIHTSXYWZHYNTS
3"
3"
3"
3"
3"
(NY^NSKWFXYWZHYZWJUWTOJHYX
3"
3"
3"
3"
3"
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS
-T\RZHMTKFXTZWHJNKFYFQQIT^TZHTSXNIJWJFHMTKYMJKTQQT\NSLYTGJKTW
TGYFNSNSLNSKTWRFYNTSFGTZYYMJ(NY^TK,QJSIFQJFSINYXFHYN[NYNJX$
2FOTWXTZWHJ
2NSTWXTZWHJ
3TYFXTZWHJ
9TYFQ
3
3
3
3
(NY^TK,QJSIFQJJSJ\XQJYYJW
9MJ(TSSJHYNTS
3"
3"
3"
3"
(NY^TK,QJSIFQJ\JGXNYJ
LQJSIFQJF_HTR
3"
3"
3"
3"
8THNFQRJINF
JL+FHJGTTP=9\NYYJW>TZ9ZGJ.SXYFLWFR3J]YITTW
3"
3"
3"
3"
4YMJWUWNSYJIRJINF
3"
3"
3"
3"
<TWITKRTZYM
3"
3"
3"
3"
5ZGQNHRJJYNSLX
3"
3"
3"
3"
4YMJW
3"
3"
3"
3"
9FGQJ 6ZJXYNTS
.S\MNHM\F^IT^TZUWJKJWYTWJHJN[JNSKTWRFYNTSTS
,QJSIFQJUFWPXFSIWJHWJFYNTSXJW[NHJXFSIUWTLWFRX$
8YWTSL
UWJKJWJSHJ
2TIJWFYJ
UWJKJWJSHJ
1T\
UWJKJWJSHJ
3T
UWJKJWJSHJ
9TYFQ
3
3
3
3
3
*RFNQSJ\XQJYYJWX
3"
3"
3"
3"
3"
5WNSYJIXHMJIZQJTKFHYN[NYNJX
3"
3"
3"
3"
3"
,QJSIFQJ%5QF^2FLF_NSJ
3"
3"
3"
3"
3"
8THNFQRJINF
JL+FHJGTTP=9\NYYJW>TZ9ZGJ.SXYFLWFR
3J]YITTW
3"
3"
3"
3"
3"
+Q^JWXUTXYJWX
3"
3"
3"
3"
3"
8HMTTQJRFNQSJ\XQJYYJW
3"
3"
3"
3"
3"
4YMJW
3"
3"
3"
3"
3"
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS
-T\RZHMTKFXTZWHJNKFYFQQIT^TZHTSXNIJWJFHMTKYMJKTQQT\NSLYTGJKTW
KNSINSLFWYXHZQYZWFQRZXNHFHYN[NYNJXYTFYYJSINS,QJSIFQJ$
2FOTWXTZWHJ
2NSTWXTZWHJ
3TYFXTZWHJ
9TYFQ
3
3
3
3
(NY^TK,QJSIFQJ\JGXNYJ
LQJSIFQJF_HTR
3"
3"
3"
3"
8THNFQRJINF
JL+FHJGTTP=9\NYYJW>TZ9ZGJ.SXYFLWFR3J]YITTW
3"
3"
3"
3"
)NWJHYQ^KWTRYMJFYJWXFSITYMJW[JSZJX
3"
3"
3"
3"
<TWITKRTZYM
3"
3"
3"
3"
5WNSYJIGWTHMZWJX
3"
3"
3"
3"
4YMJW
3"
3"
3"
3"
9FGQJ 6ZJXYNTS
<MJSYMNSPNSLTKYMJXUJHNFQJ[JSYX^TZRTXYJSOT^FYYJSINSL
\MFYUWJKJWJSHJIT^TZMF[JKTWYMJKTQQT\NSLY^UJXTK
J[JSYX$
8YWTSL
UWJKJWJSHJ
2TIJWFYJ
UWJKJWJSHJ
1T\
UWJKJWJSHJ
3T
UWJKJWJSHJ
9TYFQ
3
3
3
3
3
+JXYN[FQX
3"
3"
3"
3"
3"
(TSHJWYX
3"
3"
3"
3"
3"
8UTWYNSLJ[JSYX
UWTKJXXNTSFQFSIFRFYJZW
3"
3"
3"
3"
3"
5JWKTWRNSLFWYXQTHFQYMJFYJW
3"
3"
3"
3"
3"
+TTIWJQFYJIJ[JSYX
3"
3"
3"
3"
3"
4YMJW
3"
3"
3"
3"
3"
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS)
.SLJSJWFQMT\RFS^YNRJXIT
^TZ
8J[JWFQYNRJX
FIF^
4SHJFIF^
&KJ\YNRJXF
\JJP
*[JW^KJ\
\JJPX
1JXXTKYJSTW
SJ[JW
)TS Y
PST\
9TYFQ
3
3
3
3
3
3
3
&HHJXXYMJNSYJWSJYKWTR^TZW
MTRJZXNSLFHTRUZYJWQFUYTUTW
YFGQJYHTRUZYJW
3"
3"
3"
3"
3"
3"
3"
&HHJXXYMJNSYJWSJYKWTR^TZWHJQQ
UMTSJ
3"
3"
3"
3"
3"
3"
3"
;NXNYXTHNFQRJINFXNYJXXZHMFX
+FHJGTTP=
KTWRJWQ^9\NYYJW
3J]YITTWJYH
3"
3"
3"
3"
3"
3"
3"
:XJTWHMJHPJRFNQ
3"
3"
3"
3"
3"
3"
3"
8MFWJ^TZWTUNSNTSXTSQNSJ
3"
3"
3"
3"
3"
3"
3"
8MTUTSQNSJ
3"
3"
3"
3"
3"
3"
3"
9FGQJ 6ZJXYNTS)
5QJFXJWFYJ^TZWT[JWFQQMJFQYM
3
*]HJQQJSY
3"
,TTI
3"
+FNW
3"
5TTW
3"
)TS YPST\
3"
9TYFQ
3"
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS)
<MFYNRUFHYNKFS^IT^TZYMNSPYMJJHTSTR^\NQQMF[JTS^TZWKFRNQ^NSHTRJNSYMJSJ]YRTSYMX$)T^TZ
YMNSPYMJNRUFHY\NQQGJ
3
;JW^UTXNYN[J
3"
8TRJ\MFYUTXNYN[J
3"
3JZYWFQ
3"
8TRJ\MFYSJLFYN[J
3"
;JW^SJLFYN[J
3"
9TYFQ
3"
9FGQJ 6ZJXYNTS)
-T\RFS^^JFWXMF[J^TZQN[JINS,QJSIFQJ$
3
1JXXYMFS^JFWX
3"
^JFWX
3"
^JFWX
3"
^JFWX
3"
2TWJYMFS^JFWX
3"
9TYFQ
3"
9FGQJ 6ZJXYNTS)
<MNHMGJXYIJXHWNGJXYMJGZNQINSL^TZQN[JNS$
3
8NSLQJKFRNQ^IJYFHMJIMTRJ
3"
9T\SMTZXJTWIZUQJ]
RF^XMFWJ\FQQXGZYSTZSNYXFGT[JTWGJQT\^TZ
3"
(TSITRNSNZRTWFUFWYRJSY
MF[JZSNYXFGT[JTWGJQT\^TZ
3"
2TGNQJMTRJ
3"
4YMJW
3"
9TYFQ
3"
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS)
)T^TZWJSYTWT\S^TZWMTRJ
3
7JSYJI
3"
4\SJI
3"
9TYFQ
3"
9FGQJ 6ZJXYNTS)
>ZYMT\RZHMNX^TZWRTSYMQ^MTZXNSLHTXYKTWYMJUQFHJ^TZQN[J
NSHQZINSLWJSYRTWYLFLJUF^RJSY
UWTUJWY^YF]UWTUJWY^NSXZWFSHJFSIMTRJT\SJWX FXXTHNFYNTS
-4&KJJX$
3
1JXXYMFS
3"
YT
3"
YT
3"
YT
3"
YT
3"
YT
3"
YT
3"
YT
3"
TWRTWJ
3"
9TYFQ
3"
9FGQJ 6ZJXYNTS)
)TFS^HMNQIWJS TWZSIJWQN[JNS^TZWMTZXJMTQI$
3
3T
3"
>JX
3"
9FGQJ 6ZJXYNTS)
&WJ^TZTWFS^TYMJWRJRGJWXTK^TZWMTZXJMTQIFLJITWTQIJW$
3
3T
3"
>JX
3"
9TYFQ
3"
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS)
-T\RZHMIT^TZFSYNHNUFYJ^TZWMTZXJMTQI XYTYFQNSHTRJGJKTWJYF]JX\NQQGJKTWYMJHZWWJSY^JFW$
5QJFXJ
NSHQZIJNS^TZWYTYFQNSHTRJRTSJ^KWTRFQQXTZWHJXKTWFQQUJWXTSXQN[NSLNS^TZWMTZXJMTQI
3
1JXXYMFS
3"
YT
3"
YT
3"
YT
3"
YT
3"
YT
3"
YT
3"
TWRTWJ
3"
9TYFQ
3"
9FGQJ 6ZJXYNTS)
&WJ^TZTK-NXUFSNH1FYNSTF]TW8UFSNXMTWNLNS$
3
3TSTY8UFSNXM-NXUFSNHTW1FYNST
3"
>JX.HTSXNIJWR^XJQKYTGJ8UFSNXM-NXUFSNHTW1FYNST
3"
9TYFQ
3"
9FGQJ 6ZJXYNTS)
7FHJ
3
&RJWNHFS.SINFSTW&QFXPF3FYN[J
3"
&XNFS
3"
'QFHPTW&KWNHFS&RJWNHFS
3"
3FYN[J-F\FNNFSTW4YMJW5FHNKNH.XQFSIJW
3"
<MNYJ
3"
&WFHJSTYQNXYJI
3"
9TYFQRF^J]HJJI
FXWJXUTSIJSYXHTZQIXJQJHYRTWJYMFSTSJTUYNTS
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS)
.S\MNHMHFYJLTW^NX^TZWFLJ$
3
^JFWX
3"
^JFWX
3"
^JFWX
3"
^JFWX
3"
^JFWX
3"
^JFWX
3"
^JFWXTWTQIJW
3"
9TYFQ
3"
9FGQJ 6ZJXYNTS)
<MFYNX^TZWLJSIJW$
3
<TRFS
3"
2FS
3"
.IJSYNK^NSFSTYMJW\F^
3"
9TYFQ
3"
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
&UUJSIN]' ;JWGFYNR7JXUTSXJXYT4UJSJSIJI
6ZJXYNTSXKWTR5WTGFGNQNY^8ZW[J^
ǦǤ
ǡ
ǡ
Ǥ
ǡ
Ǥ
6ZJXYNTS <MNHMTKYMJKTQQT\NSLGFWWNJWXIT^TZGJQNJ[JFWJYMJLWJFYJXYHMFQQJSLJX
HZWWJSYQ^KFHJIG^QT\NSHTRJMTZXJMTQIXNS,QJSIFQJ$
49-*7
x
Ǥ
x
̵ ǡ
Ǥ
x
Ǥ
x
x
x
Ǧ
Ȁ
Ǥ
6ZJXYNTS .S^TZWTUNSNTSMT\HFSYMJ(NY^GJYYJWFIIWJXXMTZXNSLFSIHTRRZSNY^
IJ[JQTURJSYHMFQQJSLJX$
&KKTWIFGQJ-TZXNSL
x
x
x
x
x
ǡ
x
ǦǡǦ
Ǥ
Ǥ
x
Ȁ
x
ȋͶȌǤ
Ǥ
x
Ǥ
ǡ Ǥ
̵
̵
ǡ̵
Ǥ
ǡ
Ǥ
ǡ
ȋǡǡ
ǡ
ǤȌ
Ǥ
x
Ǥ
Ǥ
x
x
̶
̶
x
Ǥ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
ǡͳǡǦ
Ǥ
x
̶ ̶
Ǥ
Ǧ
Ǥ
x
x
Ǥ
x
x
x
Ǥ
x
x
ǡ
x
Ǥ
x
Ǥ
x
x
x
x
x
Ǥ ̵
ͳͲΨ
ǡ
ͳͲΨ
ʹͲʹͶǤǢͻ
ʹͷͲǤ
7JSY(TSYWTQ
x
x
Ǥ
x
ǡ͵
ǡʹͺǤ Ǥ
̈́ʹͲȀ̈́͵ͲȀǡ̈́ͲȀ̈́ͺͲȀ͵Ǥ
ʹǡ
̵
ǡ
ǡǤ
ǡ
Ǥ
Ǥ
x
x
x
x
x
Ǥ
x
ǡ
ǤǤ Ǥ
̵Ǥ
x
Ǥ
x
x
x
x
Ǥ
Ȁ
x
Ǧ̈́ʹͲͲͲȀͳǤ
x
Ǥ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
x
ȋȌ
x
x
ǡǡ
Ǥ
Ǥ
.RUWT[JYMJJHTSTR^
x
ǡǤ
x
x
x
Ǥ
ǡǤ
x
x
Ǥ̈́ͳ͵Ȁ
̵
Ǥ ̵̈́ʹǡͲͲͲȀ
Ǥ
x
x
Ǥ
Ǥ
x
x
.RUWT[JJIZHFYNTS
x
Ǥ
x
ǡǤ
x
Ǥ
x
Ǥ
Ǥ
Ǥ
x
Ǥ
x
x
Ȁ
x
ǤʹͲǦ͵Ͳ
Ǥ
̈́ͳͻǦʹ͵Ǥ
x
x
*SLFLJ\NYMYMJHTRRZSNY^
x
Ǥ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
x
x
x
Ǥ
x
x
Ǥ
x
Ȁ
ȋǤǡ ǡ
Ȍ
ǤǦǦ
x
ǡǡ
Ǥ
x
ǡ
Ǥ
x
ǡ
Ǥ
x
̵
x
Ȁ
Ǥ
x
x
Ǥ
x
ǢǤ
x
ǡǤ
x
x
ǤǤ
x
Ȁ
Ǥ
x
Ȁ
ǡ
ǡ
Ǥ
ǡ
Ǥ
x
x
Ǥ
ǡǤ
x
x
Ȁ
ǡ Ǥ
Ǥ
x
ǡǤǨ
8ZGXNINJXFSILWFSYX
x
ǫ
x
Ǥ
x
Ǥ
x
x
ǢǤǤ
x
ȋ
ȌǤ
Ǥ
x
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
Ǧ
ǦǤ
Ǥ
Ǥ
x
Ǧ
ǡ
Ǧ
Ǥ
x
2NYNLFYJMTRJQJXXSJXX
x
ǡ
Ǥ
Ǥ ǡ
Ǥ
ǡ
ǫ
Ǥ
x
x
ǡ
Ǩ
Ǥ
x
x
̵
x
Ǥ
x
Ǥ
Ǥ
x
Ǥ
x
Ǥ
Ǥ
Ǥ
x
Ǥ
Ǥ
x
Ǥ
ǡǡ
ǡ
Ǥ
Ǥ
x
x
̵Ǥ
Ƭ
Ǥ
x
ǤǤ
Ǥ
ǡ
x
̵
Ǥ
ǡ
ȋȌǡǡ
Ǥ
ǡ
ǡ
ǡ
̵
x
ǤǤ
x
Ǥ
x
Ǥ
x
Ǥ
ǡ
Ǥ
̵
̵Ǥ
Ǥ
ǡ
Ǥ
Ǥ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
ǣ ǡ
x
Ǥ Ƭ
Ǥ Ǥ
x
Ǥ
8YTUGZNQINSL
x
Ǥ
x
ǡ
ǡ
̵Ǥ
x
Ǥ
x
Ǥ
Ǥ
x
Ȁ
Ǥ ʹǤ
Ǥ
x
Ǥ
Ǥ
Ǥ ǡ
ǤǡǤ̈́ͲͲ
Ǥ̵
ͳͲǤ
x
Ǥ
ǤǤ
ǡ
Ǥ
x
,JJYNSLUZYTKYMJ\F^
x
x
Ǥ
̵ǤǦ
x
ǡ
Ǥ
x
Ǧ
x
ǤǤ
x
Ǥ
x
Ǥ
x
ǡ
ǡ
Ǥ
ǡ
Ǥ
x
̵
Ǥ
x
̵Ǧ
̵Ǥ
7JMFGFGFSITSJIGZNQINSLX
x
Ǥ
x
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
ȋ
Ȍ
Ǥ
Ǥ
Ǥ
x
Ǥ
ǡ
ǡǡ
ǢǤ
Ǥ
x
x
Ǧ
Ǥ
x
Ǥ
x
ͳǤ
x
Ǥ
x
ȀǤ
'JYYJWUQFSSNSLFSIGZILJYNSL
x
̵
Ǥ
x
Ǥ
x
ǡ
ǡ
x
ǡ
Ǥ
x
Ǥ
x
x
ǦǦǦǦ
x
Ǩ
x
ǡ
ǡ
ǡ
Ǥ
ǤǤ
x
x
Ǥ
ǡ
Ǥ
x
Ǧ
x
Ǥ
x
Ǥ
x
ƬǤ
ǤǡǤ
Ǥ
x
̈́ͷͲ
Ǥ
ʹͷǤ
ǡ
Ǥ
Ǥ
ǡ
ǡ
ǡ
Ǥ
Ǥ
ͳͲͳ
Ǥ̵
Ǥ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
ǡ
Ǧ
x
ǡ
ǤǤ
4YMJW
x
Ǩ
x
x
x
̶Ǧ̶
Ǥ
x
ǨƬǤ
x
ǡ
Ǥ
x
ǡǡ
x
Ǥ
x
ͳͲΨ
ͳͲΨǦ
Ǥ
x
Ǥ
x
Ǥ̵Ǥ
x
Ǥ
ǤǤǤ
ǤǤ
ǤǤ Ǥ
̶
̶Ǥ
̶̶Ǥ
Ǥ
ǤǤ
ȋ
ȌǤǤ
Ǥǡ
Ǥ
Ǥ
̶̶Ǥ
Ǥ
ǡ
ǡ
Ǥ
Ǥ
Ǩ
Ǥ
Ǥ
Ǥ
x
x
ȏǫȐƬȏǫȐǤ
x
Ǥ ǡǡ
ǡ
Ǥ
ǡ
Ȁ
Ǥ
ǫ
̵
Ǥ
x
Ǥ
Ǥ
x
x
x
Ǥ
x
Ǥ
Ǥ
Ǥ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
ǣ ǣ Ƭ
Ǥ
x
Ǥ
Ǥ
Ǥ
x
Ǥ
̵Ǥ
x
ȋ Ǣ
Ȍ
x
Ȁ
Ǥ
Ǥ
ǤǦ
x
Ǥ
x
Ǩ
x
Ǥ
x
Ǥ
x
Ǥ
x
Ǥ
x
Ǥ
Ǥ
x
Ǥ
x
ǡǤ
Ǥ
x
̵ Ǥ ̵
Ǥ
Ǩ
Ǩ
x
Ǥ
Ǥ
Ǥ
Ǥ
)TS YPST\
x
̵
x
Ǥ
x
̵
x
̵Ǥ
x
̵Ǥ
x
Ǥ
x
ǡ
x
Ǥ ̵Ǥ
x
Ǥ
x
ǡǤ
x
x
x
x
x
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
x
x
x
x
x
ǡ
Ǥ
6ZJXYNTS -T\RZHMTKFXTZWHJNKFYFQQIT^TZHTSXNIJWJFHMTKYMJKTQQT\NSLYT
GJKTWTGYFNSNSLNSKTWRFYNTSFGTZYYMJ(NY^TK,QJSIFQJFSINYXFHYN[NYNJX$
49-*7
x
Ǥ
x
x
Ǥ
x
x
̵
x
ͳͳ
x
x
Ƭ
Ǥ
x
Ǥ
x
ȋ Ȍ
x
x
̵
Ǥ
x
ǡǤ
Ǥ
x
̵
̵
Ǥ
x
̵
x
Ǥ
x
Ǥ
Ǥ
x
ǡ Ǥ
Ǥ
x
x
x
x
x
x
x
x
x
x
x
Ǥ
x
x
x
Ǥ
x
x
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
x
x
x
Ǥ
x
Ǥ Ǧ Ƭ
Ǥ
x
ǤǤǡǫ̵ǦǦǤ
x
x
ǦǦ
x
Ǥ
x
x
ǡ
x
Ǥ
x
x
Ǥ
6ZJXYNTS .S\MNHM\F^IT^TZUWJKJWYTWJHJN[JNSKTWRFYNTSTS,QJSIFQJUFWPXFSI
WJHWJFYNTSXJW[NHJXFSIUWTLWFRX$
49-*7
x
x
x
Ǥ
x
x
ǡ͵
Ǥ
x
̵
Ǥ
x
x
x
Ǥ
x
x
Ǥ
x
x
x
Ǥ
x
ǡǤ ̵
̵
Ǥ
̷Ǥ
x
Ǥ
x
Ǥ
x
Ǥ
x
Ȁ
x
x
x
ȀǤ
6ZJXYNTS .S\MNHM\F^IT^TZUWJKJWYTWJHJN[JNSKTWRFYNTSTS,QJSIFQJUFWPXFSI
WJHWJFYNTSXJW[NHJXFSIUWTLWFRX$
49-*7
x
x
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
x
̵
x
x
x
̵
̵
Ǥ
x
Ǥ
x
x
x
x
Ǥ
x
ǡ
x
Ǥ
x
̈́ǡ Ǥ
x
Ǥ
x
x
x
Ǥ
x
x
Ǥ
x
Ǥ
6ZJXYNTS <MJSYMNSPNSLTKYMJXUJHNFQJ[JSYX^TZRTXYJSOT^FYYJSINSL\MFY
UWJKJWJSHJIT^TZMF[JKTWYMJKTQQT\NSLY^UJXTKJ[JSYX$
49-*7
x
ȋȌǡǡǦ
x
x
̵̈́ Ǥ
x
ǡ
x
x
Ǥ
x
ǡ̵ǡ
Ǥ
x
Ǥ
x
x
̵ǡ
x
x
ǡ
x
ʹ
ȋȌ
x
Ǥ
Ǥ
ǡ
ǡ
ǡǡ
Ǥ
ǡ
Ǥ
x
Ǥ
x
ǡ
ǡǤ
x
x
Ǥ
x
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
x
x
x
ǡ Ǥ
6ZJXYNTS 5QJFXJXMFWJFS^TYMJW(TRRZSNY^HTSHJWSXSTYKTZSINSYMNXXZW[J^YMFY
^TZ\TZQIQNPJYTXJJFIIWJXXJI
5ZGQNHXFKJY^
x
ǡ
Ǥ ǡ
Ǥ
ǡ
Ǥ
x
Ǥ
x
x
x
ǫ
x
Ǥ̵
͵
Ǥ
x
Ǥ
ǡ
ǫ̵
̶
ǤǤ̶
̶
̶
Ǥ
x
Ǥ
x
Ǥ
x
ǣ Ǧ Ǥ
x
8UJJINSL
x
ȋ
ǡͳȌ
x
Ǥ
Ǥ
Ǥ
x
ȀǣȌ
Ǥ
ǡ ̵Ǥ
x
Ͳ
x
x
ǨǨǤ
x
x
x
ȀȀ
x
x
ǡǡ
x
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
Ǥ
Ǥ
ǫ
Ǥ
̵Ǥ
̵Ǥ
Ǥ
Ǥ
x
Ǥ
ǤǤ
Ǥ
5FWPXLWJJSXUFHJXFSIWJHWJFYNTS
x
ͳͷǦ͵Ͳ
x
Ǥ ̵Ǥ
x
Ǥ
x
Ǥ
x
ǡ
x
ǡ
-TRJQJXXSJXX
x
ͳǤ ʹǤ
ȋ
Ȍ͵ǤͶǤ
Ǥ̵
Ǥ
ǤͷǤ
x
x
x
ǡǡ
x
Ǥ
x
x
ͷͻ
Ǥ
x
Ǥ
Ǥ
*IZHFYNTS8HMTTQX
x
x
Ǥ
Ǥ
Ǥ
x
Ǥ
Ǥ
.SKWFXYWZHYZWJ
x
ͺ͵
ʹͷ
ǡ
ǡ
Ǧǡ
Ǥ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
x
x
ǤǤ
x
Ǥ
x
Ǥ
ǡǤ
x
x
ͺ͵
Ǥ
x
ǡ
Ǥ
x
Ǥ
x
Ǥ
Ǥ
9WFSXUTWYFYNTS
x
̵
̵Ǥ
x
x
ǡ
x
Ǧ
̵
'JYYJWHFWNSLFSIHQJFSNSL
x
Ǥ ̵
ǡ
Ǥ
Ǥ
Ǥǡ
Ǥ
Ǥ
̵͵ͲǦͶͲǤ
x
x
Ǧ
Ȁ
̵Ǥ
̵Ǥ
x
x
Ǥ
x
Ȁ
̵
Ǩ
x
Ǥ Ǥ
Ǥ Ǥ
(TIJJSKTWHJRJSY
x
Ǥʹ
Ǥǡ
Ǥ
ƬǤ
x
x
ͳͲͲͲͲǤǤ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
ȀȀǢ Ȁ
Ǣ
ȋ
Ȍ
x
'JYYJWLT[JWSRJSYQJFIJWXMNUFSIXJW[NHJX
x
Ǥ
x
ǡǤǤ
ǨǨǤ
ǡ
Ǥ
Ǥ
Ǥ ǡ̶ ̶
Ǩ
ͳȀʹ
Ǩ ǡ̈́̈́Ǥ
Ǥ
ǡ
Ǥ ̵Ǥ
x
Ǥ
x
Ǥ
x
Ǥ
Ǥ Ǥ
ǤǤǡ
ǡ
ǤǤ
x
Ǥ
x
Ǧ
Ǥ
x
Ǥ
x
ǡͲȀʹͷǡ
ǡ
ǫ
ǡ
x
Ǥ
4YMJW
x
ͷͳ
Ǥ
Ǥ
Ǥ
x
ʹͲ
ǡ
Ǥ
x
Ǥ
x
Ǩ
x
ƬǤ
̵
Ǥ
x
Ȁ
Ǥ
x
Ǥ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
Ǥ
Ǥ
x
ǡ
ǡ
ǡ
Ǥ
ȀǤ
x
ͳͲͳ
x
ȋǡ Ȍ Ǥ
Ǥ
̶̶ Ǥ ̵
Ǥǡ
ǡ ̵
ǡ
Ǥ ̵
Ǥ
x
Ǣ Ǣ
Ǣ
x
x
Ǥ
ǤǤǤǤǫ
x
ǡ ǡ
Ǥ
Ǥ
Ǥ
Ǥ
ǡ
ǡ Ǥ
Ǥ
ͳͲǡͳͷ
ʹͲ
Ǥ
Ǥ
̵
̵
̵ǡ
ǡ
Ǥ
Ǥ
Ǥ
ǡ
Ǥ
ǡǤ
Ǥ
Ǥ
Ǥ
ǡ
̵ ǡ
Ǥ
Ǥ
Ǥ
Ǥ
Ǥ
ǡǡ
Ǥ
ǡ
x
Ǥ
x
Ǥ
3TYMNSL
x
ʹǤ
x
̵Ǥ
x
x
x
x
x
x
Ǥ
x
Ǥ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
&UUJSIN]( (TRUFWNXTSTK7JXUTSXJXYT5WTGFGNQNY^8ZW[J^G^
7JXUTSIJSY)JRTLWFUMNHX
:SIJWXYFSINSLYMJ9FGQJX
ǡ
Ǣǡ
Dz
dzǡDz
dzǤ
Ǧ
ǤDzǦdzͲǤͲͷ
ͷΨ
Ǣǡ
ͻͷΨ
Dzdz
Ǥ
ȋ
Ȍǡ
Ǥ
ȋȌ
ǡǦ
Ǥ
ǤǦ
Ǥ
ǡͶͲǡͲΨ
DzǦdz
ͶʹΨǤ
ǡ
DzǦdz
DzdzͲΨǤ
ȋȌǤ
Ǥ
ǡ
ǡǤǤǡ
ǡ
ȂǦͳͺǦ͵ͷ͵ǦͷͶ
ǡͷͷΪ
Ǥ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
7JXUTSXJXYT5WTGFGNQNY^8ZW[J^G^,JSIJW&LJFSI7FHJ*YMSNHNY^
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTXZUUTWYYMJ
KTQQT\NSL-4:8.3,XJW[NHJXKTWUJTUQJ\NYMQT\TWRTIJWFYJ
NSHTRJX$5JWHJSY[JW^TWRTIJWFYJQ^NRUTWYFSY
,JSIJW
&LJ
7FHJFSIJYMSNHNY^
4[JWFQQ
+JRFQJ
2FQJ
<MNYJFQTSJ
STY-NXUFSNH
-NXUFSNH
FSITWTYMJW
WFHJ
&
&
'
&
'
(
&
'
7JUFNWNSLJ]NXYNSLT\SJWMTZXNSL
'
&
7JUFNWNSLJ]NXYNSLWJSYJWMTZXNSL
'
&
(WJFYNSLFKKTWIFGQJUJWRFSJSYMTZXNSL
4\SJW
'
(
(
(WJFYNSLFKKTWIFGQJUJWRFSJSYMTZXNSL
7JSYJW
'
'(
&
2FPNSLQT\NSYJWJXYQTFSXYTMTRJGZ^JWX
'
(
&
)T\SUF^RJSYFXXNXYFSHJ
'
&
5WT[NINSLWJSYFQFXXNXYFSHJXZGXNINJX
7FUNIWJMTZXNSLKTW
MTRJQJXXFSIJ[NHYNTSUWJ[JSYNTS
'
(
&
5WT[NINSLMTZXNSLKTWUJTUQJ\NYMXUJHNFQSJJIX
XZHMFX[JYJWFSX
TWYMJJQIJWQ^TWUJTUQJ\NYMINXFGNQNYNJXFQHTMTQTWIWZLFIINHYNTSX
TW-.;&.)8
'
'
)T\SUF^RJSYFXXNXYFSHJ
'
&
)T\SUF^RJSYFXXNXYFSHJ
'
&
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
5QJFXJWFYJYMJNRUTWYFSHJKTWYMJ(NY^YTMF[JRTWJTKYMJ
KTQQT\NSL-4:8.3,Y^UJX5JWHJSY[JW^TWRTIJWFYJQ^NRUTWYFSY
,JSIJW
&LJ
7FHJFSIJYMSNHNY^
4[JWFQQ
+JRFQJ
2FQJ
<MNYJFQTSJ
STY-NXUFSNH
-NXUFSNH
FSITWTYMJW
WFHJ
&
&
'
&
'
(
&
'
8NSLQJKFRNQ^
IJYFHMJIMTZXNSL
'
2ZQYNKFRNQ^
FYYFHMJIMTZXNSL
ZSNYXTWRTWJ
'
'
*RJWLJSH^XMJQYJWXKTWMTRJQJXX
'
9WFSXNYNTSFQMTZXNSL
'
&
8MJQYJWXTWMTZXNSLKTW^TZYM
^WX
'
'(
8JSNTWMTZXNSLXZHMFXSZWXNSLMTRJXFXXNXYJITWNSIJUJSIJSY
QN[NSLKFHNQNYNJX
5JWRFSJSYXZUUTWYN[JMTZXNSLXZHMFXXZGXNIN_JIMTZXNSLYMFY
TKKJWXXJW[NHJXKTWUJWXTSX\NYMHMWTSNHUM^XNHFQRJSYFQ
INXFGNQNYNJX
'
-TZXNSLKTWUJWXTSXQN[NSL\NYM-.;&.)8
'
&
-TZXNSLKTWXZW[N[TWXTKITRJXYNH[NTQJSHJ
NSHQZINSLHMNQIWJS
'
2TIZQFW2FSZKFHYZWJIMTRJX
'
2ZQYNUQJ]
ZSNYX
'
&HHJXXTW^I\JQQNSLZSNYX
(FXNYFX
'
&
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJHNY^YTNS[JXYNSYMJ
KTQQT\NSL.3+7&897:(9:7*.2574;*2*39FHYN[NYNJX5JWHJSY
[JW^TWRTIJWFYJQ^NRUTWYFSY
,JSIJW
&LJ
7FHJFSIJYMSNHNY^
4[JWFQQ
+JRFQJ
2FQJ
<MNYJFQTSJ
STY-NXUFSNH
-NXUFSNH
FSITWTYMJW
WFHJ
&
&
'
&
'
(
&
'
8YWJJYFSIWTFINRUWT[JRJSYX
&
*QJHYWNHFQ[JMNHQJHMFWLNSLXYFYNTSX
8NIJ\FQPNRUWT[JRJSYX
&
<FYJWXJ\JWFSIXTQNI\FXYJX^XYJRHFUFHNY^FSIVZFQNY^
NRUWT[JRJSYX
&
8YTWRXJ\JWX^XYJRNRUWT[JRJSYX
&
+QTTIIWFNSFLJNRUWT[JRJSYX
'
&
9WJJUQFSYNSL
&
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJHNY^YTNS[JXYNSYMJ
KTQQT\NSL(422:3.9> 5:'1.(+&(.1.9.*85JWHJSY[JW^TW
RTIJWFYJQ^NRUTWYFSY
,JSIJW
&LJ
7FHJFSIJYMSNHNY^
4[JWFQQ
+JRFQJ
2FQJ
<MNYJFQTSJ
STY-NXUFSNH
-NXUFSNHFSITW
TYMJWWFHJ
&
&
'
&
'
(
&
'
>TZYMHJSYJWX
'
&
5FWPXWJHWJFYNTSHJSYJWXTW(TRRZSNY^HJSYJWX
(MNQIHFWJKFHNQNYNJX
'
&
8JSNTWHJSYJWX
&
&
-JFQYMHFWJKFHNQNYNJX
'
7JXNIJSYNFQYWJFYRJSYHJSYJWX
'
(
&
+FHNQNYNJXKTWUJWXTSXQN[NSL\NYM-.;&.)8
'
&
+FHNQNYNJXKTWXZW[N[TWXTKITRJXYNH[NTQJSHJ
NSHQZINSLHMNQIWJS
'
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTNS[JXYNS-:2&3
&3)5:'1.(8*7;.(*8KTWJFHMTKYMJKTQQT\NSL[ZQSJWFGQJ
UTUZQFYNTSLWTZUX 5JWHJSY[JW^TWRTIJWFYJQ^NRUTWYFSY
,JSIJW
&LJ
7FHJFSIJYMSNHNY^
4[JWFQQ
+JRFQJ
2FQJ
<MNYJFQTSJ
STY-NXUFSNH
-NXUFSNHFSITW
TYMJWWFHJ
&
&
'
&
'
(
&
'
-TRJQJXX5JWXTSX
'
&
1T\.SHTRJ5JWXTSX
'
&
8JSNTWX
'
&
&
>TZYM
FLJI
'
&
(MNQIWJS
'
&
2NLWFSY+FWR<TWPJWX
'
'(
&
5JWXTSX\NYMUM^XNHFQINXFGNQNYNJX
'
5JWXTSX\NYMIJ[JQTURJSYFQINXFGNQNYNJX
'
&
5JWXTSX\NYMXZGXYFSHJZXJFIINHYNTSX
'
&
5JWXTSX\NYM-.;&.)8
'
'(
&
8ZW[N[TWXTKITRJXYNH[NTQJSHJ
'
;JYJWFSX
'
&
(MNQIWJSFLNSLTZYTKYMJKTXYJWHFWJX^XYJR
'
5JWXTSXWJHJSYQ^WJQJFXJIKWTROFNQUWNXTS
'
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTNS[JXYNS-:2&3
&3)5:'1.(8*7;.(*8KTWJFHMTKYMJKTQQT\NSL[ZQSJWFGQJ
UTUZQFYNTSLWTZUX 5JWHJSY[JW^TWRTIJWFYJQ^NRUTWYFSY
,JSIJW
&LJ
7FHJFSIJYMSNHNY^
4[JWFQQ
+JRFQJ
2FQJ
<MNYJFQTSJ
STY-NXUFSNH
-NXUFSNHFSITW
TYMJWWFHJ
&
&
'
&
'
(
&
'
(MNQIHFWJXJW[NHJXJFWQ^HMNQIMTTIIJ[JQTURJSYUWTLWFRX
'
&
9WFSXUTWYFYNTSXJW[NHJX
'
&
-JFQYMHFWJ2JSYFQ-JFQYM8ZGXYFSHJ&GZXJ8JW[NHJX
'
'(
&
+TTIHQTYMNSLGFSPUWTLWFRX
'
(
7JSYRTWYLFLJTWZYNQNY^FXXNXYFSHJUWTLWFRX
'
&
+FNWMTZXNSLFHYN[NYNJX
'
&
9JSFSY1FSIQTWIHTZSXJQNSL
'
&
-TRJGZ^JWJIZHFYNTS+NSFSHNFQQNYJWFH^JIZHFYNTS
'
(
&
(WNRJF\FWJSJXXJIZHFYNTS
'
&
2NYNLFYNTSTKWFITSFXGJXYTXTWQJFIGFXJIUFNSYMF_FWIX
&
-TRJQJXXXJW[NHJX
'
&
*RUQT^RJSYXJW[NHJX
NJWJXZRJ\WNYNSLNSYJW[NJ\NSLYWFNSNSL
'
&
'WTFIGFSI.SYJWSJY&HHJXX)NLNYFQ.SHQZXNTS
'
(
&
-JFYWJQNJKIZWNSLXZRRJWRTSYMX
'
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS G^)JRTLWFUMNHX
<MNHMTKYMJKTQQT\NSLGFWWNJWXIT^TZGJQNJ[JFWJYMJLWJFYJXY
HMFQQJSLJXHZWWJSYQ^KFHJIG^QT\NSHTRJMTZXJMTQIXNS
,QJSIFQJ$
8JQJHYZUYT9-7**
,JSIJW
&LJ
7FHJFSIJYMSNHNY^
4[JWFQQ
+JRFQJ
2FQJ
<MNYJFQTSJ
STY-NXUFSNH
-NXUFSNH
FSITWTYMJW
WFHJ
&
'
&
'
(
&
'
&
1N[NSL\FLJJRUQT^RJSY
'
4YMJW
/TGYWFNSNSL
'
*IZHFYNTS
5ZGQNHYWFSXUTWYFYNTS
'
5JWXTSFQYWFSXUTWYFYNTS
FHHJXXYTF[JMNHQJ
-TZXNSL
'
*SJWL^ZYNQNY^HTXYX
'ZILJYNSL
(WJINYHFWIIJGY
&
'(
-JFQYMHFWJHTXYX
'
(MWTSNHNQQSJXX
2JSYFQMJFQYMNXXZJX
&
2JINHFQIJSYFQHFWJFHHJXX
5FWJSYNSLJIZHFYNTSXZUUTWY
(MNQIHFWJ
'
8UJHNFQSJJIXHMNQIWJS
9JJSUWJLSFSH^
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
<MNHMTKYMJKTQQT\NSLGFWWNJWXIT^TZGJQNJ[JFWJYMJLWJFYJXY
HMFQQJSLJXHZWWJSYQ^KFHJIG^QT\NSHTRJMTZXJMTQIXNS
,QJSIFQJ$
8JQJHYZUYT9-7**
,JSIJW
&LJ
7FHJFSIJYMSNHNY^
4[JWFQQ
+JRFQJ
2FQJ
<MNYJFQTSJ
STY-NXUFSNH
-NXUFSNH
FSITWTYMJW
WFHJ
&
'
&
'
(
&
'
&
+FRNQ^[NTQJSHJ
+FRNQ^HMNQIFGZXJ
8ZGXYFSHJFGZXJ
'
-JFQYM^KTTIXJQJHYNTS
1FSLZFLJGFWWNJWX
'
1FSIQTWIYJSFSY.XXZJX
'
+FNW-TZXNSL)NXHWNRNSFYNTS
-TRJQJXXSJXX
5WJIFYTW^QJSINSLMNLMNSYJWJXYQTFSX
&
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS G^)JRTLWFUMNHX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTNS[JXYNSYMJ
KTQQT\NSL':8.3*88&3)*(4342.()*;*1452*39FHYN[NYNJX
5JWHJSY[JW^TWRTIJWFYJQ^NRUTWYFSY
,JSIJW
&LJ
7FHJFSIJYMSNHNY^
4[JWFQQ
+JRFQJ
2FQJ
<MNYJFQTSJ
STY-NXUFSNH
-NXUFSNH
FSITWTYMJW
WFHJ
&
&
'
&
'
(
&
'
&YYWFHYNTSTKSJ\GZXNSJXXJX
&
7JYJSYNTSTKJ]NXYNSLGZXNSJXXJX
*]UFSXNTSTKJ]NXYNSLGZXNSJXXJX
5WT[NIJOTGYWFNSNSLNSHQZINSLWJYWFNSNSL
'
&
+TXYJWGZXNSJXXJX\NYMMNLMJWUF^NSLOTGX
*SMFSHJRJSYTKGZXNSJXXNSKWFXYWZHYZWJ
&
5WT[NIJYJHMSNHFQFXXNXYFSHJKTWGZXNSJXXJX
'
&
)J[JQTURJSYTKGZXNSJXXNSHZGFYTWXFSIGZXNSJXXUFWPX
&
*RUQT^RJSYXJW[NHJX
NJWJXZRJ\WNYNSLNSYJW[NJ\NSLYWFNSNSL
'
&
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS G^)JRTLWFUMNHX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTNS[JXYNSYMJ
KTQQT\NSL3*.,-'47-44).2574;*2*39FHYN[NYNJX 5JWHJSY
[JW^TWRTIJWFYJQ^NRUTWYFSY
,JSIJW
&LJ
7FHJFSIJYMSNHNY^
4[JWFQQ
+JRFQJ
2FQJ
<MNYJFQTSJ
STY-NXUFSNH
-NXUFSNH
FSITWTYMJW
WFHJ
&
&
'
&
'
(
&
'
)JRTQNXM[FHFSYFSIINQFUNIFYJIGZNQINSLX
8YFGNQN_JTWNRUWT[J[FHFSYGZNQINSLX
7JXNIJSYNFQMNXYTWNHUWJXJW[FYNTS
'
&
4WLFSN_JISJNLMGTWMTTIHQJFSZU
&
'QTHP\FYHM
'
&
&
1FSIXHFUJJ]YJWNTWWJUFNWTW\NSIT\WJUQFHJRJSYFXXNXYFSHJKTW
QT\NSHTRJWJXNIJSYX
'
&
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
9MNSPNSLFGTZYYMJ[FWNTZXFHYN[NYNJXINXHZXXJINSYMJXZW[J^
FGT[JUQJFXJXJQJHY^TZWYTU9<4UWNTWNYNJXKTWYMJ(NY^TK
,QJSIFQJ
,JSIJW
&LJ
7FHJFSIJYMSNHNY^
4[JWFQQ
+JRFQJ
2FQJ
<MNYJFQTSJ
STY-NXUFSNH
-NXUFSNHFSITW
TYMJWWFHJ
&
'
&
'
(
&
'
&
-TZXNSL -TRJQJXXSJXX
'
'(
.SKWFXYWZHYZWJ.RUWT[JRJSYX
&
(TRRZSNY^FSI5ZGQNH+FHNQNYNJX
&
(
(
-ZRFS5ZGQNH8JW[NHJX
'
*HTSTRNH)J[JQTURJSY
3JNLMGTWMTTI.RUWT[JRJSYX
&
&
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
.S^TZWTUNSNTSMT\HFSYMJ(NY^GJYYJWFIIWJXXMTZXNSL
FSIHTRRZSNY^IJ[JQTURJSYHMFQQJSLJX$
,JSIJW
&LJ
7FHJFSIJYMSNHNY^
4[JWFQQ
+JRFQJ
2FQJ
<MNYJFQTSJSTY
-NXUFSNH
-NXUFSNHFSITW
TYMJWWFHJ
&
'
&
'
(
&
'
&
&KKTWIFGQJMTZXNSL
'
(
&
7JSY(TSYWTQ
.RUWT[JYMJJHTSTR^
(
&
.RUWT[JJIZHFYNTS
'
'
*SLFLJ\NYMYMJHTRRZSNY^
&
8ZGXNINJXFSILWFSYX
2NYNLFYJMTRJQJXXSJXX
8YTUGZNQINSL
&
,JJYNSLUZYTKYMJ\F^
7JMFGFGFSITSJIGZNQINSLX
'JYYJWUQFSSNSLFSIGZILJYNSL
4YMJW
&
)TS YPST\
&'
'
9TYFQ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
)T^TZWJFIYMJSJ\XQJYYJWNSHQZIJINS^TZW
RTSYMQ^\FYJWGNQQ$
,JSIJW
&LJ
7FHJFSIJYMSNHNY^
4[JWFQQ
+JRFQJ
2FQJ
<MNYJFQTSJSTY
-NXUFSNH
-NXUFSNHFSITWTYMJW
WFHJ
&
'
&
'
(
&
'
&
>JX
&
&
3T
'(
9TYFQ
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
5QJFXJWFYJMT\\JQQYMJHNY^ITJXFYXMFWNSLFSIJ]UQFNSNSL
NSKTWRFYNTSFGTZYYMJKTQQT\NSL 5JWHJSYJ]HJQQJSYTWLTTI
,JSIJW
&LJ
7FHJFSIJYMSNHNY^
4[JWFQQ
+JRFQJ
2FQJ
<MNYJFQTSJSTY
-NXUFSNH
-NXUFSNHFSITW
TYMJWWFHJ
&
&
'
&
'
(
&
'
<FYJWYWJFYRJSYFHYN[NYNJX
&'
7TFIHTSXYWZHYNTS
&'
'
(NY^NSKWFXYWZHYZWJUWTOJHYX
&
'
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
-T\RZHMTKFXTZWHJNKFYFQQIT^TZHTSXNIJWJFHMTKYMJ
KTQQT\NSLYTGJKTWTGYFNSNSLNSKTWRFYNTSFGTZYYMJ(NY^TK,QJSIFQJ
FSINYXFHYN[NYNJX$5JWHJSYRF^TWTWRNSTWXTZWHJ
,JSIJW
&LJ
7FHJFSIJYMSNHNY^
4[JWFQQ
+JRFQJ
2FQJ
<MNYJFQTSJ
STY-NXUFSNH
-NXUFSNH
FSITWTYMJW
WFHJ
&
&
'
&
'
(
&
'
(NY^TK,QJSIFQJJSJ\XQJYYJW
9MJ(TSSJHYNTS
&
&
(NY^TK,QJSIFQJ\JGXNYJ
LQJSIFQJF_HTR
'
&(
8THNFQRJINF
JL+FHJGTTP=9\NYYJW>TZ9ZGJ.SXYFLWFR
3J]YITTW
(
(
&
4YMJWUWNSYJIRJINF
&
<TWITKRTZYM
&
5ZGQNHRJJYNSLX
&
&
4YMJW
&
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
.S\MNHM\F^IT^TZUWJKJWYTWJHJN[JNSKTWRFYNTSTS,QJSIFQJ
UFWPXFSIWJHWJFYNTSXJW[NHJXFSIUWTLWFRX$5JWHJSYXYWTSLTW
RTIJWFYJUWJKJWJSHJ
,JSIJW
&LJ
7FHJFSIJYMSNHNY^
4[JWFQQ
+JRFQJ
2FQJ
<MNYJFQTSJ
STY-NXUFSNH
-NXUFSNH
FSITWTYMJW
WFHJ
&
&
'
&
'
(
&
'
*RFNQSJ\XQJYYJWX
5WNSYJIXHMJIZQJTKFHYN[NYNJX
'
&
&
,QJSIFQJ%5QF^2FLF_NSJ
'
&
8THNFQRJINF
JL+FHJGTTP=9\NYYJW>TZ9ZGJ.SXYFLWFR
3J]YITTW
'
(
&
+Q^JWXUTXYJWX
'
(
&
8HMTTQJRFNQSJ\XQJYYJW
(
(
&
4YMJW
&
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
-T\RZHMTKFXTZWHJNKFYFQQIT^TZHTSXNIJWJFHMTKYMJ
KTQQT\NSLYTGJKTWKNSINSLFWYXHZQYZWFQRZXNHFHYN[NYNJXYTFYYJSINS
,QJSIFQJ$5JWHJSYRF^TWTWRNSTWXTZWHJ
,JSIJW
&LJ
7FHJFSIJYMSNHNY^
4[JWFQQ
+JRFQJ
2FQJ
<MNYJFQTSJ
STY-NXUFSNH
-NXUFSNH
FSITWTYMJW
WFHJ
&
&
'
&
'
(
&
'
(NY^TK,QJSIFQJ\JGXNYJ
LQJSIFQJF_HTR
8THNFQRJINF
JL+FHJGTTP=9\NYYJW>TZ9ZGJ.SXYFLWFR
3J]YITTW
(
(
&
)NWJHYQ^KWTRYMJFYJWXFSITYMJW[JSZJX
'
<TWITKRTZYM
'
&
5WNSYJIGWTHMZWJX
&
4YMJW
'
&
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS G^)JRTLWFUMNHX
<MJSYMNSPNSLTKYMJXUJHNFQJ[JSYX^TZRTXYJSOT^FYYJSINSL
\MFYUWJKJWJSHJIT^TZMF[JKTWYMJKTQQT\NSLY^UJXTKJ[JSYX$
5JWHJSYXYWTSLTWRTIJWFYJUWJKJWJSHJ
,JSIJW
&LJ
7FHJFSIJYMSNHNY^
4[JWFQQ
+JRFQJ
2FQJ
<MNYJFQTSJ
STY-NXUFSNH
-NXUFSNH
FSITWTYMJW
WFHJ
&
&
'
&
'
(
&
'
+JXYN[FQX
'
&
&
(TSHJWYX
'
&
8UTWYNSLJ[JSYX
UWTKJXXNTSFQFSIFRFYJZW
&
5JWKTWRNSLFWYXQTHFQYMJFYJW
'
&
+TTIWJQFYJIJ[JSYX
'
&
4YMJW
&
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS G^)JRTLWFUMNHX
5QJFXJXMFWJFS^TYMJW(TRRZSNY^HTSHJWSXSTYKTZSINS
YMNXXZW[J^YMFY^TZ\TZQIQNPJYTXJJFIIWJXXJI
,JSIJW
&LJ
7FHJFSIJYMSNHNY^
4[JWFQQ
+JRFQJ
2FQJ
<MNYJFQTSJSTY
-NXUFSNH
-NXUFSNHFSITW
TYMJWWFHJ
&
'
&
'
(
&
'
&
5ZGQNHXFKJY^
'
8UJJINSL
5FWPXLWJJSXUFHJXFSIWJHWJFYNTS
'
-TRJQJXXSJXX
(
*IZHFYNTS8HMTTQX
.SKWFXYWZHYZWJ
&
9WFSXUTWYFYNTS
'JYYJWHFWNSLFSIHQJFSNSL
(TIJJSKTWHJRJSY
'JYYJWLT[JWSRJSYQJFIJWXMNUFSIXJW[NHJX
4YMJW
3TYMNSL
9TYFQ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
7JXUTSXJXYT5WTGFGNQNY^8ZW[J^G^1JSLYMTK7JXNIJSH^9JSZWJFSI-TZXJMTQI.SHTRJ
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YT
XZUUTWYYMJKTQQT\NSL-4:8.3,XJW[NHJXKTWUJTUQJ
\NYMQT\TWRTIJWFYJNSHTRJX$5JWHJSY[JW^TW
RTIJWFYJQ^NRUTWYFSY
1JSLYMTKWJXNIJSH^
-TZXNSL
YJSZWJ
-TZXJMTQINSHTRJ
4[JWFQQ
^JFWX
TWQJXX
YT
^JFWX
2TWJ
YMFS
^JFWX
7JSY
4\S
1JXXYMFS
YT
TWRTWJ
&
&
'
(
&
'
&
'
(
7JUFNWNSLJ]NXYNSLT\SJWMTZXNSL
(
(
7JUFNWNSLJ]NXYNSLWJSYJWMTZXNSL
(
'
'(
(WJFYNSLFKKTWIFGQJUJWRFSJSYMTZXNSL
4\SJW
'
(WJFYNSLFKKTWIFGQJUJWRFSJSYMTZXNSL
7JSYJW
'(
'
'(
2FPNSLQT\NSYJWJXYQTFSXYTMTRJGZ^JWX
(
'
)T\SUF^RJSYFXXNXYFSHJ
'(
'
5WT[NINSLWJSYFQFXXNXYFSHJXZGXNINJX
7FUNI
WJMTZXNSLKTWMTRJQJXXFSIJ[NHYNTSUWJ[JSYNTS
(
'
'(
(
5WT[NINSLMTZXNSLKTWUJTUQJ\NYMXUJHNFQSJJIX
XZHMFX[JYJWFSXTWYMJJQIJWQ^TWUJTUQJ\NYM
INXFGNQNYNJXFQHTMTQTWIWZLFIINHYNTSXTW-.;&.)8
'
'(
)T\SUF^RJSYFXXNXYFSHJ
'(
'
)T\SUF^RJSYFXXNXYFSHJ
'(
'
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
5QJFXJWFYJYMJNRUTWYFSHJKTWYMJ(NY^YTMF[J
RTWJTKYMJKTQQT\NSL-4:8.3,Y^UJX5JWHJSY
[JW^TWRTIJWFYJQ^NRUTWYFSY
1JSLYMTKWJXNIJSH^
-TZXNSL
YJSZWJ
-TZXJMTQINSHTRJ
4[JWFQQ
^JFWX
TWQJXX
YT
^JFWX
2TWJ
YMFS
^JFWX
7JSY
4\S
1JXXYMFS
YT
TWRTWJ
&
&
'
(
&
'
&
'
(
8NSLQJKFRNQ^
IJYFHMJIMTZXNSL
(
'
(
2ZQYNKFRNQ^
FYYFHMJIMTZXNSL
ZSNYXTWRTWJ
(
'
'(
*RJWLJSH^XMJQYJWXKTWMTRJQJXX
'
'(
9WFSXNYNTSFQMTZXNSL
'
(
8MJQYJWXTWMTZXNSLKTW^TZYM
^WX
(
'
(
8JSNTWMTZXNSLXZHMFXSZWXNSLMTRJXFXXNXYJITW
NSIJUJSIJSYQN[NSLKFHNQNYNJX
'
'(
5JWRFSJSYXZUUTWYN[JMTZXNSLXZHMFXXZGXNIN_JI
MTZXNSLYMFYTKKJWXXJW[NHJXKTWUJWXTSX\NYM
HMWTSNHUM^XNHFQRJSYFQINXFGNQNYNJX
'
(
-TZXNSLKTWUJWXTSXQN[NSL\NYM-.;&.)8
'
'
'(
-TZXNSLKTWXZW[N[TWXTKITRJXYNH[NTQJSHJ
NSHQZINSLHMNQIWJS
'
(
2TIZQFW2FSZKFHYZWJIMTRJX
'(
'
'(
2ZQYNUQJ]
ZSNYX
(
'
&HHJXXTW^I\JQQNSLZSNYX
(FXNYFX
'
(
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJHNY^YTNS[JXY
NSYMJKTQQT\NSL.3+7&897:(9:7*.2574;*2*39
FHYN[NYNJX5JWHJSY[JW^TWRTIJWFYJQ^NRUTWYFSY
1JSLYMTKWJXNIJSH^
-TZXNSL
YJSZWJ
-TZXJMTQINSHTRJ
4[JWFQQ
^JFWX
TWQJXX
YT
^JFWX
2TWJ
YMFS
^JFWX
7JSY
4\S
1JXXYMFS
YT
TWRTWJ
&
&
'
(
&
'
&
'
(
8YWJJYFSIWTFINRUWT[JRJSYX
(
(
*QJHYWNHFQ[JMNHQJHMFWLNSLXYFYNTSX
8NIJ\FQPNRUWT[JRJSYX
'
(
(
<FYJWXJ\JWFSIXTQNI\FXYJX^XYJRHFUFHNY^FSI
VZFQNY^NRUWT[JRJSYX
(
'
8YTWRXJ\JWX^XYJRNRUWT[JRJSYX
'
'(
+QTTIIWFNSFLJNRUWT[JRJSYX
'
(
9WJJUQFSYNSL
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJHNY^YT
NS[JXYNSYMJKTQQT\NSL(422:3.9> 5:'1.(
+&(.1.9.*85JWHJSY[JW^TWRTIJWFYJQ^
NRUTWYFSY
1JSLYMTKWJXNIJSH^
-TZXNSL
YJSZWJ
-TZXJMTQINSHTRJ
4[JWFQQ
^JFWX
TWQJXX
YT
^JFWX
2TWJ
YMFS
^JFWX
7JSY
4\S
1JXXYMFS
YT
TWRTWJ
&
&
'
(
&
'
&
'
(
>TZYMHJSYJWX
(
'
'
5FWPXWJHWJFYNTSHJSYJWXTW(TRRZSNY^HJSYJWX
'
(MNQIHFWJKFHNQNYNJX
(
(
'
8JSNTWHJSYJWX
(
'
-JFQYMHFWJKFHNQNYNJX
'
7JXNIJSYNFQYWJFYRJSYHJSYJWX
(
'
(
+FHNQNYNJXKTWUJWXTSXQN[NSL\NYM-.;&.)8
'(
'
'(
+FHNQNYNJXKTWXZW[N[TWXTKITRJXYNH[NTQJSHJ
NSHQZINSLHMNQIWJS
'(
'
(
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTNS[JXY
NS-:2&3&3)5:'1.(8*7;.(*8KTWJFHMTKYMJ
KTQQT\NSL[ZQSJWFGQJUTUZQFYNTSLWTZUX 5JWHJSY[JW^
TWRTIJWFYJQ^NRUTWYFSY
1JSLYMTKWJXNIJSH^
-TZXNSL
YJSZWJ
-TZXJMTQINSHTRJ
4[JWFQQ
^JFWX
TWQJXX
YT
^JFWX
2TWJ
YMFS
^JFWX
7JSY
4\S
1JXXYMFS
YT
TWRTWJ
&
&
'
(
&
'
&
'
(
-TRJQJXX5JWXTSX
'
'(
1T\.SHTRJ5JWXTSX
'
'(
8JSNTWX
(
(
'
'(
>TZYM
FLJI
(
'
'(
(MNQIWJS
(
(
'
2NLWFSY+FWR<TWPJWX
(
'
'(
5JWXTSX\NYMUM^XNHFQINXFGNQNYNJX
'
'(
5JWXTSX\NYMIJ[JQTURJSYFQINXFGNQNYNJX
(
'
(
5JWXTSX\NYMXZGXYFSHJZXJFIINHYNTSX
'
'(
5JWXTSX\NYM-.;&.)8
'
'
'
8ZW[N[TWXTKITRJXYNH[NTQJSHJ
(
'
;JYJWFSX
'
'(
(MNQIWJSFLNSLTZYTKYMJKTXYJWHFWJX^XYJR
'
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTNS[JXY
NS-:2&3&3)5:'1.(8*7;.(*8KTWJFHMTKYMJ
KTQQT\NSL[ZQSJWFGQJUTUZQFYNTSLWTZUX 5JWHJSY[JW^
TWRTIJWFYJQ^NRUTWYFSY
1JSLYMTKWJXNIJSH^
-TZXNSL
YJSZWJ
-TZXJMTQINSHTRJ
4[JWFQQ
^JFWX
TWQJXX
YT
^JFWX
2TWJ
YMFS
^JFWX
7JSY
4\S
1JXXYMFS
YT
TWRTWJ
&
&
'
(
&
'
&
'
(
5JWXTSXWJHJSYQ^WJQJFXJIKWTROFNQUWNXTS
'
'
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTNS[JXY
NS-:2&3&3)5:'1.(8*7;.(*8KTWJFHMTKYMJ
KTQQT\NSL[ZQSJWFGQJUTUZQFYNTSLWTZUX 5JWHJSY[JW^
TWRTIJWFYJQ^NRUTWYFSY
1JSLYMTKWJXNIJSH^
-TZXNSL
YJSZWJ
-TZXJMTQINSHTRJ
4[JWFQQ
^JFWX
TWQJXX
YT
^JFWX
2TWJ
YMFS
^JFWX
7JSY
4\S
1JXXYMFS
YT
TWRTWJ
&
&
'
(
&
'
&
'
(
(MNQIHFWJXJW[NHJXJFWQ^HMNQIMTTIIJ[JQTURJSY
UWTLWFRX
(
'
(
9WFSXUTWYFYNTSXJW[NHJX
-JFQYMHFWJ2JSYFQ-JFQYM8ZGXYFSHJ&GZXJ
8JW[NHJX
(
'
'(
+TTIHQTYMNSLGFSPUWTLWFRX
(
(
'
(
7JSYRTWYLFLJTWZYNQNY^FXXNXYFSHJUWTLWFRX
'
'(
+FNWMTZXNSLFHYN[NYNJX
'
'(
9JSFSY1FSIQTWIHTZSXJQNSL
'(
'
'(
-TRJGZ^JWJIZHFYNTS+NSFSHNFQQNYJWFH^JIZHFYNTS
(
(
'
'(
(WNRJF\FWJSJXXJIZHFYNTS
(
(
'
2NYNLFYNTSTKWFITSFXGJXYTXTWQJFIGFXJIUFNSY
MF_FWIX
(
(
'
'(
-TRJQJXXXJW[NHJX
'
'(
*RUQT^RJSYXJW[NHJX
NJWJXZRJ\WNYNSLNSYJW[NJ\NSL
YWFNSNSL
(
'
(
'WTFIGFSI.SYJWSJY&HHJXX)NLNYFQ.SHQZXNTS
(
'
'(
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTNS[JXY
NS-:2&3&3)5:'1.(8*7;.(*8KTWJFHMTKYMJ
KTQQT\NSL[ZQSJWFGQJUTUZQFYNTSLWTZUX 5JWHJSY[JW^
TWRTIJWFYJQ^NRUTWYFSY
1JSLYMTKWJXNIJSH^
-TZXNSL
YJSZWJ
-TZXJMTQINSHTRJ
4[JWFQQ
^JFWX
TWQJXX
YT
^JFWX
2TWJ
YMFS
^JFWX
7JSY
4\S
1JXXYMFS
YT
TWRTWJ
&
&
'
(
&
'
&
'
(
-JFYWJQNJKIZWNSLXZRRJWRTSYMX
(
'
(
9FGQJ 6ZJXYNTS G^)JRTLWFUMNHX
<MNHMTKYMJKTQQT\NSLGFWWNJWXIT^TZGJQNJ[JFWJ
YMJLWJFYJXYHMFQQJSLJXHZWWJSYQ^KFHJIG^QT\
NSHTRJMTZXJMTQIXNS,QJSIFQJ$
8JQJHYZUYT
9-7**
1JSLYMTKWJXNIJSH^
-TZXNSL
YJSZWJ
-TZXJMTQINSHTRJ
T[JWFQQ
^JFWX
TWQJXX
YT
^JFWX
2TWJ
YMFS
^JFWX
7JSY
4\S
1JXXYMFS
YT
TWRTWJ
4[JWFQQ
&
'
(
&
'
&
'
(
&
1N[NSL\FLJJRUQT^RJSY
4YMJW
/TGYWFNSNSL
&
*IZHFYNTS
&
&
5ZGQNHYWFSXUTWYFYNTS
'
'
5JWXTSFQYWFSXUTWYFYNTS
FHHJXXYTF[JMNHQJ
-TZXNSL
(
'
(
*SJWL^ZYNQNY^HTXYX
'ZILJYNSL
(WJINYHFWIIJGY
-JFQYMHFWJHTXYX
(
&
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
<MNHMTKYMJKTQQT\NSLGFWWNJWXIT^TZGJQNJ[JFWJ
YMJLWJFYJXYHMFQQJSLJXHZWWJSYQ^KFHJIG^QT\
NSHTRJMTZXJMTQIXNS,QJSIFQJ$
8JQJHYZUYT
9-7**
1JSLYMTKWJXNIJSH^
-TZXNSL
YJSZWJ
-TZXJMTQINSHTRJ
T[JWFQQ
^JFWX
TWQJXX
YT
^JFWX
2TWJ
YMFS
^JFWX
7JSY
4\S
1JXXYMFS
YT
TWRTWJ
4[JWFQQ
&
'
(
&
'
&
'
(
&
(MWTSNHNQQSJXX
2JSYFQMJFQYMNXXZJX
'
2JINHFQIJSYFQHFWJFHHJXX
5FWJSYNSLJIZHFYNTSXZUUTWY
(MNQIHFWJ
&
8UJHNFQSJJIXHMNQIWJS
(
9JJSUWJLSFSH^
+FRNQ^[NTQJSHJ
+FRNQ^HMNQIFGZXJ
8ZGXYFSHJFGZXJ
-JFQYM^KTTIXJQJHYNTS
1FSLZFLJGFWWNJWX
1FSIQTWIYJSFSY.XXZJX
+FNW-TZXNSL)NXHWNRNSFYNTS
-TRJQJXXSJXX
5WJIFYTW^QJSINSLMNLMNSYJWJXYQTFSX
&
&
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS G^)JRTLWFUMNHX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTNS[JXY
NSYMJKTQQT\NSL':8.3*88&3)*(4342.(
)*;*1452*39FHYN[NYNJX 5JWHJSY[JW^TW
RTIJWFYJQ^NRUTWYFSY
1JSLYMTKWJXNIJSH^
-TZXNSL
YJSZWJ
-TZXJMTQINSHTRJ
4[JWFQQ
^JFWX
TWQJXX
YT
^JFWX
2TWJ
YMFS
^JFWX
7JSY
4\S
1JXXYMFS
YT
TWRTWJ
&
&
'
(
&
'
&
'
(
&YYWFHYNTSTKSJ\GZXNSJXXJX
(
'
7JYJSYNTSTKJ]NXYNSLGZXNSJXXJX
'
*]UFSXNTSTKJ]NXYNSLGZXNSJXXJX
'
5WT[NIJOTGYWFNSNSLNSHQZINSLWJYWFNSNSL
(
'
+TXYJWGZXNSJXXJX\NYMMNLMJWUF^NSLOTGX
*SMFSHJRJSYTKGZXNSJXXNSKWFXYWZHYZWJ
(
(
'
5WT[NIJYJHMSNHFQFXXNXYFSHJKTWGZXNSJXXJX
(
'
(
(
)J[JQTURJSYTKGZXNSJXXNSHZGFYTWXFSIGZXNSJXX
UFWPX
(
(
'
*RUQT^RJSYXJW[NHJX
NJWJXZRJ\WNYNSL
NSYJW[NJ\NSLYWFNSNSL
'
'(
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS G^)JRTLWFUMNHX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTNS[JXY
NSYMJKTQQT\NSL3*.,-'47-44).2574;*2*39
FHYN[NYNJX 5JWHJSY[JW^TWRTIJWFYJQ^NRUTWYFSY
1JSLYMTKWJXNIJSH^
-TZXNSL
YJSZWJ
-TZXJMTQINSHTRJ
4[JWFQQ
^JFWX
TWQJXX
YT
^JFWX
2TWJ
YMFS
^JFWX
7JSY
4\S
1JXXYMFS
YT
TWRTWJ
&
&
'
(
&
'
&
'
(
)JRTQNXM[FHFSYFSIINQFUNIFYJIGZNQINSLX
8YFGNQN_JTWNRUWT[J[FHFSYGZNQINSLX
'
7JXNIJSYNFQMNXYTWNHUWJXJW[FYNTS
4WLFSN_JISJNLMGTWMTTIHQJFSZU
(
'QTHP\FYHM
(
(
1FSIXHFUJJ]YJWNTWWJUFNWTW\NSIT\WJUQFHJRJSY
FXXNXYFSHJKTWQT\NSHTRJWJXNIJSYX
'(
(
(
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
9MNSPNSLFGTZYYMJ[FWNTZXFHYN[NYNJXINXHZXXJI
NSYMJXZW[J^FGT[JUQJFXJXJQJHY^TZWYTU9<4
UWNTWNYNJXKTWYMJ(NY^TK,QJSIFQJ
1JSLYMTKWJXNIJSH^
-TZXNSL
YJSZWJ
-TZXJMTQINSHTRJ
T[JWFQQ
^JFWX
TWQJXX
YT
^JFWX
2TWJ
YMFS
^JFWX
7JSY
4\S
1JXXYMFS
YT
TWRTWJ
4[JWFQQ
&
'
(
&
'
&
'
(
&
-TZXNSL -TRJQJXXSJXX
'
(
.SKWFXYWZHYZWJ.RUWT[JRJSYX
&
(TRRZSNY^FSI5ZGQNH+FHNQNYNJX
-ZRFS5ZGQNH8JW[NHJX
*HTSTRNH)J[JQTURJSY
(
'
3JNLMGTWMTTI.RUWT[JRJSYX
&
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
.S^TZWTUNSNTSMT\HFSYMJ(NY^GJYYJW
FIIWJXXMTZXNSLFSIHTRRZSNY^
IJ[JQTURJSYHMFQQJSLJX$
1JSLYMTKWJXNIJSH^
-TZXNSL
YJSZWJ
-TZXJMTQINSHTRJ
T[JWFQQ
^JFWX
TWQJXX
YT
^JFWX
2TWJYMFS
^JFWX
7JSY
4\S
1JXXYMFS
YT
TW
RTWJ
4[JWFQQ
&
'
(
&
'
&
'
(
&
&KKTWIFGQJMTZXNSL
7JSY(TSYWTQ
'
.RUWT[JYMJJHTSTR^
&
.RUWT[JJIZHFYNTS
'
'(
*SLFLJ\NYMYMJHTRRZSNY^
'
'
8ZGXNINJXFSILWFSYX
2NYNLFYJMTRJQJXXSJXX
8YTUGZNQINSL
,JJYNSLUZYTKYMJ\F^
7JMFGFGFSITSJIGZNQINSLX
'JYYJWUQFSSNSLFSIGZILJYNSL
&(
4YMJW
'
)TS YPST\
&
9TYFQ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
)T^TZWJFIYMJSJ\XQJYYJWNSHQZIJI
NS^TZWRTSYMQ^\FYJWGNQQ$
1JSLYMTKWJXNIJSH^
-TZXNSL
YJSZWJ
-TZXJMTQINSHTRJ
T[JWFQQ
^JFWX
TWQJXX
YT
^JFWX
2TWJYMFS
^JFWX
7JSY
4\S
1JXXYMFS
YT
TW
RTWJ
4[JWFQQ
&
'
(
&
'
&
'
(
&
>JX
&
&
&
&
3T
'(
'
'
9TYFQ
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
5QJFXJWFYJMT\\JQQYMJHNY^ITJXFYXMFWNSL
FSIJ]UQFNSNSLNSKTWRFYNTSFGTZYYMJKTQQT\NSL
5JWHJSYJ]HJQQJSYTWLTTI
1JSLYMTKWJXNIJSH^
-TZXNSL
YJSZWJ
-TZXJMTQINSHTRJ
4[JWFQQ
^JFWX
TWQJXX
YT
^JFWX
2TWJ
YMFS
^JFWX
7JSY
4\S
1JXXYMFS
YT
TW
RTWJ
&
&
'
(
&
'
&
'
(
<FYJWYWJFYRJSYFHYN[NYNJX
&
&
7TFIHTSXYWZHYNTS
&
&
&
(NY^NSKWFXYWZHYZWJUWTOJHYX
&
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
-T\RZHMTKFXTZWHJNKFYFQQIT^TZHTSXNIJWJFHM
TKYMJKTQQT\NSLYTGJKTWTGYFNSNSLNSKTWRFYNTSFGTZY
YMJ(NY^TK,QJSIFQJFSINYXFHYN[NYNJX$5JWHJSYRF^TW
TWRNSTWXTZWHJ
1JSLYMTKWJXNIJSH^
-TZXNSL
YJSZWJ
-TZXJMTQINSHTRJ
4[JWFQQ
^JFWX
TWQJXX
YT
^JFWX
2TWJ
YMFS
^JFWX
7JSY
4\S
1JXXYMFS
YT
TWRTWJ
&
&
'
(
&
'
&
'
(
(NY^TK,QJSIFQJJSJ\XQJYYJW
9MJ(TSSJHYNTS
&
&
(NY^TK,QJSIFQJ\JGXNYJ
LQJSIFQJF_HTR
&
8THNFQRJINF
JL+FHJGTTP=9\NYYJW>TZ9ZGJ
.SXYFLWFR3J]YITTW
4YMJWUWNSYJIRJINF
'
<TWITKRTZYM
5ZGQNHRJJYNSLX
(
4YMJW
'(
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
.S\MNHM\F^IT^TZUWJKJWYTWJHJN[JNSKTWRFYNTS
TS,QJSIFQJUFWPXFSIWJHWJFYNTSXJW[NHJXFSI
UWTLWFRX$5JWHJSYXYWTSLTWRTIJWFYJUWJKJWJSHJ
1JSLYMTKWJXNIJSH^
-TZXNSL
YJSZWJ
-TZXJMTQINSHTRJ
4[JWFQQ
^JFWX
TWQJXX
YT
^JFWX
2TWJ
YMFS
^JFWX
7JSY
4\S
1JXXYMFS
YT
TWRTWJ
&
&
'
(
&
'
&
'
(
*RFNQSJ\XQJYYJWX
&
&
5WNSYJIXHMJIZQJTKFHYN[NYNJX
(
,QJSIFQJ%5QF^2FLF_NSJ
8THNFQRJINF
JL+FHJGTTP=9\NYYJW>TZ9ZGJ
.SXYFLWFR3J]YITTW
(
+Q^JWXUTXYJWX
'
'
(
8HMTTQJRFNQSJ\XQJYYJW
(
(
'
4YMJW
'
(
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
-T\RZHMTKFXTZWHJNKFYFQQIT^TZHTSXNIJWJFHM
TKYMJKTQQT\NSLYTGJKTWKNSINSLFWYXHZQYZWFQRZXNH
FHYN[NYNJXYTFYYJSINS,QJSIFQJ$5JWHJSYRF^TWTW
RNSTWXTZWHJ
1JSLYMTKWJXNIJSH^
-TZXNSL
YJSZWJ
-TZXJMTQINSHTRJ
4[JWFQQ
^JFWX
TWQJXX
YT
^JFWX
2TWJ
YMFS
^JFWX
7JSY
4\S
1JXXYMFS
YT
TWRTWJ
&
&
'
(
&
'
&
'
(
(NY^TK,QJSIFQJ\JGXNYJ
LQJSIFQJF_HTR
8THNFQRJINF
JL+FHJGTTP=9\NYYJW>TZ9ZGJ
.SXYFLWFR3J]YITTW
(
(
'
)NWJHYQ^KWTRYMJFYJWXFSITYMJW[JSZJX
&(
<TWITKRTZYM
5WNSYJIGWTHMZWJX
4YMJW
(
9FGQJ 6ZJXYNTS G^)JRTLWFUMNHX
<MJSYMNSPNSLTKYMJXUJHNFQJ[JSYX^TZRTXYJSOT^
FYYJSINSL\MFYUWJKJWJSHJIT^TZMF[JKTWYMJ
KTQQT\NSLY^UJXTKJ[JSYX$5JWHJSYXYWTSLTW
RTIJWFYJUWJKJWJSHJ
1JSLYMTKWJXNIJSH^
-TZXNSL
YJSZWJ
-TZXJMTQINSHTRJ
4[JWFQQ
^JFWX
TWQJXX
YT
^JFWX
2TWJ
YMFS
^JFWX
7JSY
4\S
1JXXYMFS
YT
TWRTWJ
&
&
'
(
&
'
&
'
(
+JXYN[FQX
&
(TSHJWYX
8UTWYNSLJ[JSYX
UWTKJXXNTSFQFSIFRFYJZW
5JWKTWRNSLFWYXQTHFQYMJFYJW
+TTIWJQFYJIJ[JSYX
4YMJW
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS G^)JRTLWFUMNHX
5QJFXJXMFWJFS^TYMJW(TRRZSNY^HTSHJWSX
STYKTZSINSYMNXXZW[J^YMFY^TZ\TZQIQNPJYT
XJJFIIWJXXJI
1JSLYMTKWJXNIJSH^
-TZXNSL
YJSZWJ
-TZXJMTQINSHTRJ
T[JWFQQ
^JFWX
TWQJXX
YT
^JFWX
2TWJ
YMFS
^JFWX
7JSY
4\S
1JXXYMFS
YT
TW
RTWJ
4[JWFQQ
&
'
(
&
'
&
'
(
&
5ZGQNHXFKJY^
(
'
8UJJINSL
5FWPXLWJJSXUFHJXFSIWJHWJFYNTS
-TRJQJXXSJXX
*IZHFYNTS8HMTTQX
.SKWFXYWZHYZWJ
9WFSXUTWYFYNTS
'JYYJWHFWNSLFSIHQJFSNSL
'
(TIJJSKTWHJRJSY
(
'JYYJWLT[JWSRJSYQJFIJWXMNUFSIXJW[NHJX
4YMJW
3TYMNSL
9TYFQ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
7JXUTSXJXYT5WTGFGNQNY^8ZW[J^G^)NXYWNHY
9FGQJ 6ZJXYNTSG^)NXYWNHY
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTXZUUTWYYMJKTQQT\NSL-4:8.3,
XJW[NHJXKTWUJTUQJ\NYMQT\TWRTIJWFYJNSHTRJX$5JWHJSY[JW^TWRTIJWFYJQ^
NRUTWYFSY
)NXYWNHY
4[JWFQQ
'FWWJQ
(FHYZX
(MTQQF
4HTYNQQT
8FMZFWT
>ZHHF
&
&
'
(
)
*
+
7JUFNWNSLJ]NXYNSLT\SJWMTZXNSL
(
(*
(
7JUFNWNSLJ]NXYNSLWJSYJWMTZXNSL
(
(*
(
(
(WJFYNSLFKKTWIFGQJUJWRFSJSYMTZXNSL
4\SJW
(WJFYNSLFKKTWIFGQJUJWRFSJSYMTZXNSL
7JSYJW
(*
(
2FPNSLQT\NSYJWJXYQTFSXYTMTRJGZ^JWX
(*
(*
(
)T\SUF^RJSYFXXNXYFSHJ
(
(
(
5WT[NINSLWJSYFQFXXNXYFSHJXZGXNINJX
7FUNIWJMTZXNSLKTWMTRJQJXXFSIJ[NHYNTS
UWJ[JSYNTS
(*
(
(*
(
(
5WT[NINSLMTZXNSLKTWUJTUQJ\NYMXUJHNFQSJJIX
XZHMFX[JYJWFSXTWYMJJQIJWQ^TW
UJTUQJ\NYMINXFGNQNYNJXFQHTMTQTWIWZLFIINHYNTSXTW-.;&.)8
*
*
*
(*
)T\SUF^RJSYFXXNXYFSHJ
(
(
(
)T\SUF^RJSYFXXNXYFSHJ
(
(
(
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)NXYWNHY
5QJFXJWFYJYMJNRUTWYFSHJKTWYMJ(NY^YTMF[JRTWJTKYMJKTQQT\NSL-4:8.3,
Y^UJX5JWHJSY[JW^TWRTIJWFYJQ^NRUTWYFSY
)NXYWNHY
4[JWFQQ
'FWWJQ
(FHYZX
(MTQQF
4HTYNQQT
8FMZFWT
>ZHHF
&
&
'
(
)
*
+
8NSLQJKFRNQ^
IJYFHMJIMTZXNSL
*
2ZQYNKFRNQ^
FYYFHMJIMTZXNSL
ZSNYXTWRTWJ
(
(
*RJWLJSH^XMJQYJWXKTWMTRJQJXX
(
(
(
(
9WFSXNYNTSFQMTZXNSL
(
(
(
8MJQYJWXTWMTZXNSLKTW^TZYM
^WX
(*
8JSNTWMTZXNSLXZHMFXSZWXNSLMTRJXFXXNXYJITWNSIJUJSIJSYQN[NSLKFHNQNYNJX
(*+
(
5JWRFSJSYXZUUTWYN[JMTZXNSLXZHMFXXZGXNIN_JIMTZXNSLYMFYTKKJWXXJW[NHJXKTW
UJWXTSX\NYMHMWTSNHUM^XNHFQRJSYFQINXFGNQNYNJX
-TZXNSLKTWUJWXTSXQN[NSL\NYM-.;&.)8
(
(
(
-TZXNSLKTWXZW[N[TWXTKITRJXYNH[NTQJSHJ
NSHQZINSLHMNQIWJS
*
(*
(*
2TIZQFW2FSZKFHYZWJIMTRJX
(
(+
(+
(
2ZQYNUQJ]
ZSNYX
(
(
(
(
(
&HHJXXTW^I\JQQNSLZSNYX
(FXNYFX
(+
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)NXYWNHY
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJHNY^YTNS[JXYNSYMJKTQQT\NSL
.3+7&897:(9:7*.2574;*2*39FHYN[NYNJX5JWHJSY[JW^TWRTIJWFYJQ^
NRUTWYFSY
)NXYWNHY
4[JWFQQ
'FWWJQ
(FHYZX
(MTQQF
4HTYNQQT
8FMZFWT
>ZHHF
&
&
'
(
)
*
+
8YWJJYFSIWTFINRUWT[JRJSYX
*QJHYWNHFQ[JMNHQJHMFWLNSLXYFYNTSX
8NIJ\FQPNRUWT[JRJSYX
<FYJWXJ\JWFSIXTQNI\FXYJX^XYJRHFUFHNY^FSIVZFQNY^NRUWT[JRJSYX
8YTWRXJ\JWX^XYJRNRUWT[JRJSYX
(
+QTTIIWFNSFLJNRUWT[JRJSYX
(*
9WJJUQFSYNSL
(*
(
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)NXYWNHY
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJHNY^YTNS[JXYNSYMJKTQQT\NSL(422:3.9>
5:'1.(+&(.1.9.*85JWHJSY[JW^TWRTIJWFYJQ^NRUTWYFSY
)NXYWNHY
4[JWFQQ
'FWWJQ
(FHYZX
(MTQQF
4HTYNQQT
8FMZFWT
>ZHHF
&
&
'
(
)
*
+
>TZYMHJSYJWX
(
(
(
5FWPXWJHWJFYNTSHJSYJWXTW(TRRZSNY^HJSYJWX
*
(MNQIHFWJKFHNQNYNJX
&(*
&(*
8JSNTWHJSYJWX
(
(
(
-JFQYMHFWJKFHNQNYNJX
7JXNIJSYNFQYWJFYRJSYHJSYJWX
(
(
(*
(*
+FHNQNYNJXKTWUJWXTSXQN[NSL\NYM-.;&.)8
(
(
+FHNQNYNJXKTWXZW[N[TWXTKITRJXYNH[NTQJSHJ
NSHQZINSLHMNQIWJS
*
*
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)NXYWNHY
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTNS[JXYNS-:2&3&3)5:'1.(
8*7;.(*8KTWJFHMTKYMJKTQQT\NSL[ZQSJWFGQJUTUZQFYNTSLWTZUX 5JWHJSY[JW^TW
RTIJWFYJQ^NRUTWYFSY
)NXYWNHY
4[JWFQQ
'FWWJQ
(FHYZX
(MTQQF
4HTYNQQT
8FMZFWT
>ZHHF
&
&
'
(
)
*
+
-TRJQJXX5JWXTSX
(
(
(
1T\.SHTRJ5JWXTSX
(
(
(
(
(
8JSNTWX
(
(
(
>TZYM
FLJI
(
(
(MNQIWJS
(*
2NLWFSY+FWR<TWPJWX
(
(
(*
(
(
5JWXTSX\NYMUM^XNHFQINXFGNQNYNJX
(
(
(
5JWXTSX\NYMIJ[JQTURJSYFQINXFGNQNYNJX
(
(
(
(*
5JWXTSX\NYMXZGXYFSHJZXJFIINHYNTSX
5JWXTSX\NYM-.;&.)8
(
8ZW[N[TWXTKITRJXYNH[NTQJSHJ
*
(*
(*
;JYJWFSX
*
(MNQIWJSFLNSLTZYTKYMJKTXYJWHFWJX^XYJR
*
(*
5JWXTSXWJHJSYQ^WJQJFXJIKWTROFNQUWNXTS
()
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)NXYWNHY
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTNS[JXYNS-:2&3&3)5:'1.(
8*7;.(*8KTWJFHMTKYMJKTQQT\NSL[ZQSJWFGQJUTUZQFYNTSLWTZUX 5JWHJSY[JW^TW
RTIJWFYJQ^NRUTWYFSY
)NXYWNHY
4[JWFQQ
'FWWJQ
(FHYZX
(MTQQF
4HTYNQQT
8FMZFWT
>ZHHF
&
&
'
(
)
*
+
(MNQIHFWJXJW[NHJXJFWQ^HMNQIMTTIIJ[JQTURJSYUWTLWFRX
(
(
(*
(*
9WFSXUTWYFYNTSXJW[NHJX
*
-JFQYMHFWJ2JSYFQ-JFQYM8ZGXYFSHJ&GZXJ8JW[NHJX
(*
(*
(*
+TTIHQTYMNSLGFSPUWTLWFRX
(
(
7JSYRTWYLFLJTWZYNQNY^FXXNXYFSHJUWTLWFRX
(
(*
(
(*
+FNWMTZXNSLFHYN[NYNJX
(
(*
(
(
(*
9JSFSY1FSIQTWIHTZSXJQNSL
(*
(
(*
(*
-TRJGZ^JWJIZHFYNTS+NSFSHNFQQNYJWFH^JIZHFYNTS
*
(*
(WNRJF\FWJSJXXJIZHFYNTS
*
(*
2NYNLFYNTSTKWFITSFXGJXYTXTWQJFIGFXJIUFNSYMF_FWIX
(
(*
(*
(
-TRJQJXXXJW[NHJX
(
(
(
*RUQT^RJSYXJW[NHJX
NJWJXZRJ\WNYNSLNSYJW[NJ\NSLYWFNSNSL
(*
(*
(*
'WTFIGFSI.SYJWSJY&HHJXX)NLNYFQ.SHQZXNTS
(
(
(
-JFYWJQNJKIZWNSLXZRRJWRTSYMX
(*
(*
*
(*
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS G^)NXYWNHY
<MNHMTKYMJKTQQT\NSLGFWWNJWXIT^TZGJQNJ[JFWJYMJLWJFYJXYHMFQQJSLJXHZWWJSYQ^
KFHJIG^QT\NSHTRJMTZXJMTQIXNS,QJSIFQJ$
8JQJHYZUYT9-7**
'FWWJQ
(FHYZX
(MTQQF
4HTYNQQT
8FMZFWT
>ZHHF
4[JWFQQ
&
'
(
)
*
+
&
1N[NSL\FLJJRUQT^RJSY
4YMJW
/TGYWFNSNSL
+
*IZHFYNTS
5ZGQNHYWFSXUTWYFYNTS
'
5JWXTSFQYWFSXUTWYFYNTS
FHHJXXYTF[JMNHQJ
&(+
+
-TZXNSL
(
(*
*SJWL^ZYNQNY^HTXYX
'ZILJYNSL
(WJINYHFWIIJGY
-JFQYMHFWJHTXYX
(MWTSNHNQQSJXX
2JSYFQMJFQYMNXXZJX
2JINHFQIJSYFQHFWJFHHJXX
5FWJSYNSLJIZHFYNTSXZUUTWY
(MNQIHFWJ
8UJHNFQSJJIXHMNQIWJS
9JJSUWJLSFSH^
+FRNQ^[NTQJSHJ
+FRNQ^HMNQIFGZXJ
8ZGXYFSHJFGZXJ
-JFQYM^KTTIXJQJHYNTS
1FSLZFLJGFWWNJWX
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
<MNHMTKYMJKTQQT\NSLGFWWNJWXIT^TZGJQNJ[JFWJYMJLWJFYJXYHMFQQJSLJXHZWWJSYQ^
KFHJIG^QT\NSHTRJMTZXJMTQIXNS,QJSIFQJ$
8JQJHYZUYT9-7**
'FWWJQ
(FHYZX
(MTQQF
4HTYNQQT
8FMZFWT
>ZHHF
4[JWFQQ
&
'
(
)
*
+
&
1FSIQTWIYJSFSY.XXZJX
+FNW-TZXNSL)NXHWNRNSFYNTS
-TRJQJXXSJXX
5WJIFYTW^QJSINSLMNLMNSYJWJXYQTFSX
9FGQJ 6ZJXYNTS G^)NXYWNHY
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTNS[JXYNSYMJKTQQT\NSL':8.3*88
&3)*(4342.()*;*1452*39FHYN[NYNJX 5JWHJSY[JW^TWRTIJWFYJQ^NRUTWYFSY
)NXYWNHY
4[JWFQQ
'FWWJQ
(FHYZX
(MTQQF
4HTYNQQT
8FMZFWT
>ZHHF
&
&
'
(
)
*
+
&YYWFHYNTSTKSJ\GZXNSJXXJX
7JYJSYNTSTKJ]NXYNSLGZXNSJXXJX
*]UFSXNTSTKJ]NXYNSLGZXNSJXXJX
5WT[NIJOTGYWFNSNSLNSHQZINSLWJYWFNSNSL
+TXYJWGZXNSJXXJX\NYMMNLMJWUF^NSLOTGX
*SMFSHJRJSYTKGZXNSJXXNSKWFXYWZHYZWJ
5WT[NIJYJHMSNHFQFXXNXYFSHJKTWGZXNSJXXJX
(
'(*+
(
)J[JQTURJSYTKGZXNSJXXNSHZGFYTWXFSIGZXNSJXXUFWPX
(
(
(
*RUQT^RJSYXJW[NHJX
NJWJXZRJ\WNYNSLNSYJW[NJ\NSLYWFNSNSL
(*
(*
(*
(*
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS G^)NXYWNHY
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTNS[JXYNSYMJKTQQT\NSL
3*.,-'47-44).2574;*2*39FHYN[NYNJX 5JWHJSY[JW^TWRTIJWFYJQ^NRUTWYFSY
)NXYWNHY
4[JWFQQ
'FWWJQ
(FHYZX
(MTQQF
4HTYNQQT
8FMZFWT
>ZHHF
&
&
'
(
)
*
+
)JRTQNXM[FHFSYFSIINQFUNIFYJIGZNQINSLX
8YFGNQN_JTWNRUWT[J[FHFSYGZNQINSLX
7JXNIJSYNFQMNXYTWNHUWJXJW[FYNTS
4WLFSN_JISJNLMGTWMTTIHQJFSZU
(
'QTHP\FYHM
(*
1FSIXHFUJJ]YJWNTWWJUFNWTW\NSIT\WJUQFHJRJSYFXXNXYFSHJKTWQT\NSHTRJ
WJXNIJSYX
(
(
(*
(
9FGQJ 6ZJXYNTSG^)NXYWNHY
9MNSPNSLFGTZYYMJ[FWNTZXFHYN[NYNJXINXHZXXJINSYMJXZW[J^FGT[JUQJFXJXJQJHY
^TZWYTU9<4UWNTWNYNJXKTWYMJ(NY^TK,QJSIFQJ
'FWWJQ
(FHYZX
(MTQQF
4HTYNQQT
8FMZFWT
>ZHHF
4[JWFQQ
&
'
(
)
*
+
&
-TZXNSL -TRJQJXXSJXX
(
()
.SKWFXYWZHYZWJ.RUWT[JRJSYX
&
&
(TRRZSNY^FSI5ZGQNH+FHNQNYNJX
&'+
-ZRFS5ZGQNH8JW[NHJX
*HTSTRNH)J[JQTURJSY
3JNLMGTWMTTI.RUWT[JRJSYX
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)NXYWNHY
.S^TZWTUNSNTSMT\HFSYMJ(NY^GJYYJWFIIWJXXMTZXNSLFSIHTRRZSNY^
IJ[JQTURJSYHMFQQJSLJX$
'FWWJQ
(FHYZX
(MTQQF
4HTYNQQT
8FMZFWT
>ZHHF
4[JWFQQ
&
'
(
)
*
+
&
&KKTWIFGQJMTZXNSL
7JSY(TSYWTQ
.RUWT[JYMJJHTSTR^
.RUWT[JJIZHFYNTS
*SLFLJ\NYMYMJHTRRZSNY^
+
8ZGXNINJXFSILWFSYX
2NYNLFYJMTRJQJXXSJXX
8YTUGZNQINSL
,JJYNSLUZYTKYMJ\F^
7JMFGFGFSITSJIGZNQINSLX
'JYYJWUQFSSNSLFSIGZILJYNSL
4YMJW
)TS YPST\
9TYFQ
9FGQJ 6ZJXYNTSG^)NXYWNHY
)T^TZWJFIYMJSJ\XQJYYJWNSHQZIJINS^TZWRTSYMQ^\FYJWGNQQ$
)NXYWNHY
4[JWFQQ
'FWWJQ
(FHYZX
(MTQQF
4HTYNQQT
8FMZFWT
>ZHHF
&
&
'
(
)
*
+
>JX
3T
9TYFQ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)NXYWNHY
5QJFXJWFYJMT\\JQQYMJHNY^ITJXFYXMFWNSLFSIJ]UQFNSNSLNSKTWRFYNTSFGTZYYMJ
KTQQT\NSL 5JWHJSYJ]HJQQJSYTWLTTI
)NXYWNHY
4[JWFQQ
'FWWJQ
(FHYZX
(MTQQF
4HTYNQQT
8FMZFWT
>ZHHF
&
&
'
(
)
*
+
<FYJWYWJFYRJSYFHYN[NYNJX
7TFIHTSXYWZHYNTS
(NY^NSKWFXYWZHYZWJUWTOJHYX
9FGQJ 6ZJXYNTSG^)NXYWNHY
-T\RZHMTKFXTZWHJNKFYFQQIT^TZHTSXNIJWJFHMTKYMJKTQQT\NSLYTGJKTW
TGYFNSNSLNSKTWRFYNTSFGTZYYMJ(NY^TK,QJSIFQJFSINYXFHYN[NYNJX$5JWHJSYRF^TW
TWRNSTWXTZWHJ
)NXYWNHY
4[JWFQQ
'FWWJQ
(FHYZX
(MTQQF
4HTYNQQT
8FMZFWT
>ZHHF
&
&
'
(
)
*
+
(NY^TK,QJSIFQJJSJ\XQJYYJW
9MJ(TSSJHYNTS
(NY^TK,QJSIFQJ\JGXNYJ
LQJSIFQJF_HTR
8THNFQRJINF
JL+FHJGTTP=9\NYYJW>TZ9ZGJ.SXYFLWFR3J]YITTW
(*
4YMJWUWNSYJIRJINF
*
*
*
<TWITKRTZYM
5ZGQNHRJJYNSLX
*
*
*
4YMJW
'(*
+
'(*+
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)NXYWNHY
.S\MNHM\F^IT^TZUWJKJWYTWJHJN[JNSKTWRFYNTSTS,QJSIFQJUFWPXFSIWJHWJFYNTS
XJW[NHJXFSIUWTLWFRX$5JWHJSYXYWTSLTWRTIJWFYJUWJKJWJSHJ
)NXYWNHY
4[JWFQQ
'FWWJQ
(FHYZX
(MTQQF
4HTYNQQT
8FMZFWT
>ZHHF
&
&
'
(
)
*
+
*RFNQSJ\XQJYYJWX
(*
5WNSYJIXHMJIZQJTKFHYN[NYNJX
(*+
,QJSIFQJ%5QF^2FLF_NSJ
*
*
*
*
8THNFQRJINF
JL+FHJGTTP=9\NYYJW>TZ9ZGJ.SXYFLWFR3J]YITTW
&(*
+Q^JWXUTXYJWX
(*+
8HMTTQJRFNQSJ\XQJYYJW
(
(*
(
4YMJW
(
()*
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)NXYWNHY
-T\RZHMTKFXTZWHJNKFYFQQIT^TZHTSXNIJWJFHMTKYMJKTQQT\NSLYTGJKTW
KNSINSLFWYXHZQYZWFQRZXNHFHYN[NYNJXYTFYYJSINS,QJSIFQJ$5JWHJSYRF^TWTWRNSTW
XTZWHJ
)NXYWNHY
4[JWFQQ
'FWWJQ
(FHYZX
(MTQQF
4HTYNQQT
8FMZFWT
>ZHHF
&
&
'
(
)
*
+
(NY^TK,QJSIFQJ\JGXNYJ
LQJSIFQJF_HTR
*
*
*
8THNFQRJINF
JL+FHJGTTP=9\NYYJW>TZ9ZGJ.SXYFLWFR3J]YITTW
*
&(*
)NWJHYQ^KWTRYMJFYJWXFSITYMJW[JSZJX
*
*
*
*
*
<TWITKRTZYM
5WNSYJIGWTHMZWJX
*
*
*
*
*
4YMJW
&'(*
(*
9FGQJ 6ZJXYNTS G^)NXYWNHY
<MJSYMNSPNSLTKYMJXUJHNFQJ[JSYX^TZRTXYJSOT^FYYJSINSL\MFYUWJKJWJSHJIT
^TZMF[JKTWYMJKTQQT\NSLY^UJXTKJ[JSYX$5JWHJSYXYWTSLTWRTIJWFYJUWJKJWJSHJ
)NXYWNHY
4[JWFQQ
'FWWJQ
(FHYZX
(MTQQF
4HTYNQQT
8FMZFWT
>ZHHF
&
&
'
(
)
*
+
+JXYN[FQX
*
*
*
(TSHJWYX
8UTWYNSLJ[JSYX
UWTKJXXNTSFQFSIFRFYJZW
)*
5JWKTWRNSLFWYXQTHFQYMJFYJW
(*
+TTIWJQFYJIJ[JSYX
*
*
4YMJW
&(*
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS G^)NXYWNHY
5QJFXJXMFWJFS^TYMJW(TRRZSNY^HTSHJWSXSTYKTZSINSYMNXXZW[J^YMFY^TZ
\TZQIQNPJYTXJJFIIWJXXJI
'FWWJQ
(FHYZX
(MTQQF
4HTYNQQT
8FMZFWT
>ZHHF
4[JWFQQ
&
'
(
)
*
+
&
5ZGQNHXFKJY^
8UJJINSL
5FWPXLWJJSXUFHJXFSIWJHWJFYNTS
-TRJQJXXSJXX
*IZHFYNTS8HMTTQX
.SKWFXYWZHYZWJ
9WFSXUTWYFYNTS
'JYYJWHFWNSLFSIHQJFSNSL
(TIJJSKTWHJRJSY
'JYYJWLT[JWSRJSYQJFIJWXMNUFSIXJW[NHJX
4YMJW
3TYMNSL
9TYFQ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
&UUJSIN]) (TRUFWNXTSTK5WTGFGNQNY^8ZW[J^FSI
4UJS5FWYNHNUFYNTS8ZW[J^7JXUTSXJX
9FGQJ 6ZJXYNTSG^4ZYWJFHM2JYMTI
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTXZUUTWYYMJKTQQT\NSL
-4:8.3,XJW[NHJXKTWUJTUQJ\NYMQT\TWRTIJWFYJNSHTRJX$
5JWHJSY[JW^TWRTIJWFYJQ^NRUTWYFSY
&IIWJXXGFXJI
5WTGFGNQNY^8FRUQJ
4UJS
5FWYNHNUFYNTS
8FRUQJ
&
'
7JUFNWNSLJ]NXYNSLT\SJWMTZXNSL
7JUFNWNSLJ]NXYNSLWJSYJWMTZXNSL
(WJFYNSLFKKTWIFGQJUJWRFSJSYMTZXNSL
4\SJW
(WJFYNSLFKKTWIFGQJUJWRFSJSYMTZXNSL
7JSYJW
'
2FPNSLQT\NSYJWJXYQTFSXYTMTRJGZ^JWX
)T\SUF^RJSYFXXNXYFSHJ
5WT[NINSLWJSYFQFXXNXYFSHJXZGXNINJX
7FUNIWJMTZXNSLKTW
MTRJQJXXFSIJ[NHYNTSUWJ[JSYNTS
5WT[NINSLMTZXNSLKTWUJTUQJ\NYMXUJHNFQSJJIX
XZHMFX[JYJWFSX
TWYMJJQIJWQ^TWUJTUQJ\NYMINXFGNQNYNJXFQHTMTQTWIWZLFIINHYNTSX
TW-.;&.)8
)T\SUF^RJSYFXXNXYFSHJ
)T\SUF^RJSYFXXNXYFSHJ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
5QJFXJWFYJYMJNRUTWYFSHJKTWYMJ(NY^YTMF[JRTWJTKYMJ
KTQQT\NSL-4:8.3,Y^UJX5JWHJSY[JW^TWRTIJWFYJQ^NRUTWYFSY
&IIWJXXGFXJI
5WTGFGNQNY^8FRUQJ
4UJS
5FWYNHNUFYNTS
8FRUQJ
&
'
8NSLQJKFRNQ^
IJYFHMJIMTZXNSL
2ZQYNKFRNQ^
FYYFHMJIMTZXNSL
ZSNYXTWRTWJ
*RJWLJSH^XMJQYJWXKTWMTRJQJXX
9WFSXNYNTSFQMTZXNSL
8MJQYJWXTWMTZXNSLKTW^TZYM
^WX
8JSNTWMTZXNSLXZHMFXSZWXNSLMTRJXFXXNXYJITWNSIJUJSIJSY
QN[NSLKFHNQNYNJX
5JWRFSJSYXZUUTWYN[JMTZXNSLXZHMFXXZGXNIN_JIMTZXNSLYMFY
TKKJWXXJW[NHJXKTWUJWXTSX\NYMHMWTSNHUM^XNHFQRJSYFQ
INXFGNQNYNJX
-TZXNSLKTWUJWXTSXQN[NSL\NYM-.;&.)8
-TZXNSLKTWXZW[N[TWXTKITRJXYNH[NTQJSHJ
NSHQZINSLHMNQIWJS
2TIZQFW2FSZKFHYZWJIMTRJX
'
2ZQYNUQJ]
ZSNYX
'
&HHJXXTW^I\JQQNSLZSNYX
(FXNYFX
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJHNY^YTNS[JXYNSYMJKTQQT\NSL
.3+7&897:(9:7*.2574;*2*39FHYN[NYNJX5JWHJSY[JW^TW
RTIJWFYJQ^NRUTWYFSY
&IIWJXXGFXJI
5WTGFGNQNY^8FRUQJ
4UJS
5FWYNHNUFYNTS
8FRUQJ
&
'
8YWJJYFSIWTFINRUWT[JRJSYX
*QJHYWNHFQ[JMNHQJHMFWLNSLXYFYNTSX
8NIJ\FQPNRUWT[JRJSYX
<FYJWXJ\JWFSIXTQNI\FXYJX^XYJRHFUFHNY^FSIVZFQNY^
NRUWT[JRJSYX
8YTWRXJ\JWX^XYJRNRUWT[JRJSYX
'
+QTTIIWFNSFLJNRUWT[JRJSYX
'
9WJJUQFSYNSL
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^)JRTLWFUMNHX
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJHNY^YTNS[JXYNSYMJ
KTQQT\NSL(422:3.9> 5:'1.(+&(.1.9.*85JWHJSY[JW^TW
RTIJWFYJQ^NRUTWYFSY
&IIWJXXGFXJI
5WTGFGNQNY^8FRUQJ
4UJS
5FWYNHNUFYNTS
8FRUQJ
&
'
>TZYMHJSYJWX
5FWPXWJHWJFYNTSHJSYJWXTW(TRRZSNY^HJSYJWX
(MNQIHFWJKFHNQNYNJX
8JSNTWHJSYJWX
&
-JFQYMHFWJKFHNQNYNJX
7JXNIJSYNFQYWJFYRJSYHJSYJWX
'
+FHNQNYNJXKTWUJWXTSXQN[NSL\NYM-.;&.)8
+FHNQNYNJXKTWXZW[N[TWXTKITRJXYNH[NTQJSHJ
NSHQZINSLHMNQIWJS
9FGQJ 6ZJXYNTSG^4ZYWJFHM2JYMTI
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTNS[JXYNS-:2&3&3)
5:'1.(8*7;.(*8KTWJFHMTKYMJKTQQT\NSL[ZQSJWFGQJUTUZQFYNTS
LWTZUX 5JWHJSY[JW^TWRTIJWFYJQ^NRUTWYFSY
&IIWJXXGFXJI
5WTGFGNQNY^
8FRUQJ
4UJS
5FWYNHNUFYNTS
8FRUQJ
&
'
-TRJQJXX5JWXTSX
'
1T\.SHTRJ5JWXTSX
8JSNTWX
>TZYM
FLJI
(MNQIWJS
2NLWFSY+FWR<TWPJWX
5JWXTSX\NYMUM^XNHFQINXFGNQNYNJX
5JWXTSX\NYMIJ[JQTURJSYFQINXFGNQNYNJX
'
5JWXTSX\NYMXZGXYFSHJZXJFIINHYNTSX
5JWXTSX\NYM-.;&.)8
8ZW[N[TWXTKITRJXYNH[NTQJSHJ
'
;JYJWFSX
(MNQIWJSFLNSLTZYTKYMJKTXYJWHFWJX^XYJR
5JWXTSXWJHJSYQ^WJQJFXJIKWTROFNQUWNXTS
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^4ZYWJFHM2JYMTI
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTNS[JXYNS-:2&3&3)
5:'1.(8*7;.(*8KTWJFHMTKYMJKTQQT\NSL[ZQSJWFGQJUTUZQFYNTS
LWTZUX 5JWHJSY[JW^TWRTIJWFYJQ^NRUTWYFSY
&IIWJXXGFXJI
5WTGFGNQNY^
8FRUQJ
4UJS
5FWYNHNUFYNTS
8FRUQJ
&
'
(MNQIHFWJXJW[NHJXJFWQ^HMNQIMTTIIJ[JQTURJSYUWTLWFRX
'
9WFSXUTWYFYNTSXJW[NHJX
'
-JFQYMHFWJ2JSYFQ-JFQYM8ZGXYFSHJ&GZXJ8JW[NHJX
'
+TTIHQTYMNSLGFSPUWTLWFRX
'
7JSYRTWYLFLJTWZYNQNY^FXXNXYFSHJUWTLWFRX
+FNWMTZXNSLFHYN[NYNJX
9JSFSY1FSIQTWIHTZSXJQNSL
'
-TRJGZ^JWJIZHFYNTS+NSFSHNFQQNYJWFH^JIZHFYNTS
'
(WNRJF\FWJSJXXJIZHFYNTS
2NYNLFYNTSTKWFITSFXGJXYTXTWQJFIGFXJIUFNSYMF_FWIX
'
-TRJQJXXXJW[NHJX
'
*RUQT^RJSYXJW[NHJX
NJWJXZRJ\WNYNSLNSYJW[NJ\NSLYWFNSNSL
'WTFIGFSI.SYJWSJY&HHJXX)NLNYFQ.SHQZXNTS
-JFYWJQNJKIZWNSLXZRRJWRTSYMX
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS G^4ZYWJFHM2JYMTI
<MNHMTKYMJKTQQT\NSLGFWWNJWXIT^TZGJQNJ[JFWJYMJLWJFYJXY
HMFQQJSLJXHZWWJSYQ^KFHJIG^QT\NSHTRJMTZXJMTQIXNS,QJSIFQJ$
8JQJHYZUYT9-7**
&IIWJXXGFXJI
5WTGFGNQNY^8FRUQJ
4UJS
5FWYNHNUFYNTS
8FRUQJ
&
'
1N[NSL\FLJJRUQT^RJSY
4YMJW
/TGYWFNSNSL
*IZHFYNTS
5ZGQNHYWFSXUTWYFYNTS
5JWXTSFQYWFSXUTWYFYNTS
FHHJXXYTF[JMNHQJ
&
-TZXNSL
*SJWL^ZYNQNY^HTXYX
'ZILJYNSL
&
(WJINYHFWIIJGY
-JFQYMHFWJHTXYX
(MWTSNHNQQSJXX
2JSYFQMJFQYMNXXZJX
2JINHFQIJSYFQHFWJFHHJXX
5FWJSYNSLJIZHFYNTSXZUUTWY
(MNQIHFWJ
8UJHNFQSJJIXHMNQIWJS
9JJSUWJLSFSH^
+FRNQ^[NTQJSHJ
+FRNQ^HMNQIFGZXJ
8ZGXYFSHJFGZXJ
-JFQYM^KTTIXJQJHYNTS
1FSLZFLJGFWWNJWX
&
1FSIQTWIYJSFSY.XXZJX
+FNW-TZXNSL)NXHWNRNSFYNTS
-TRJQJXXSJXX
'
5WJIFYTW^QJSINSLMNLMNSYJWJXYQTFSX
'
9TYFQRF^J]HJJI
FXWJXUTSIJSYXHTZQIXJQJHYRTWJYMFSTSJTUYNTS
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTS G^4ZYWJFHM2JYMTI
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTNS[JXYNSYMJKTQQT\NSL
':8.3*88&3)*(4342.()*;*1452*39FHYN[NYNJX 5JWHJSY[JW^
TWRTIJWFYJQ^NRUTWYFSY
&IIWJXXGFXJI
5WTGFGNQNY^8FRUQJ
4UJS
5FWYNHNUFYNTS
8FRUQJ
&
'
&YYWFHYNTSTKSJ\GZXNSJXXJX
'
7JYJSYNTSTKJ]NXYNSLGZXNSJXXJX
*]UFSXNTSTKJ]NXYNSLGZXNSJXXJX
5WT[NIJOTGYWFNSNSLNSHQZINSLWJYWFNSNSL
+TXYJWGZXNSJXXJX\NYMMNLMJWUF^NSLOTGX
*SMFSHJRJSYTKGZXNSJXXNSKWFXYWZHYZWJ
5WT[NIJYJHMSNHFQFXXNXYFSHJKTWGZXNSJXXJX
)J[JQTURJSYTKGZXNSJXXNSHZGFYTWXFSIGZXNSJXXUFWPX
*RUQT^RJSYXJW[NHJX
NJWJXZRJ\WNYNSLNSYJW[NJ\NSLYWFNSNSL
9FGQJ 6ZJXYNTS G^4ZYWJFHM2JYMTI
5QJFXJWFYJMT\NRUTWYFSYNYNXKTWYMJ(NY^YTNS[JXYNSYMJ
KTQQT\NSL3*.,-'47-44).2574;*2*39FHYN[NYNJX 5JWHJSY[JW^
TWRTIJWFYJQ^NRUTWYFSY
&IIWJXXGFXJI
5WTGFGNQNY^8FRUQJ
4UJS
5FWYNHNUFYNTS
8FRUQJ
&
'
)JRTQNXM[FHFSYFSIINQFUNIFYJIGZNQINSLX
8YFGNQN_JTWNRUWT[J[FHFSYGZNQINSLX
7JXNIJSYNFQMNXYTWNHUWJXJW[FYNTS
4WLFSN_JISJNLMGTWMTTIHQJFSZU
'QTHP\FYHM
1FSIXHFUJJ]YJWNTWWJUFNWTW\NSIT\WJUQFHJRJSYFXXNXYFSHJKTW
QT\NSHTRJWJXNIJSYX
9FGQJ 6ZJXYNTSG^4ZYWJFHM2JYMTI
9MNSPNSLFGTZYYMJ[FWNTZXFHYN[NYNJXINXHZXXJINSYMJXZW[J^
FGT[JUQJFXJXJQJHY^TZWYTU9<4UWNTWNYNJXKTWYMJ(NY^TK
,QJSIFQJ
&IIWJXXGFXJI
5WTGFGNQNY^8FRUQJ
4UJS5FWYNHNUFYNTS
8FRUQJ
&
'
-TZXNSL -TRJQJXXSJXX
'
.SKWFXYWZHYZWJ.RUWT[JRJSYX
(TRRZSNY^FSI5ZGQNH+FHNQNYNJX
-ZRFS5ZGQNH8JW[NHJX
*HTSTRNH)J[JQTURJSY
'
3JNLMGTWMTTI.RUWT[JRJSYX
&
9TYFQRF^J]HJJI
FXWJXUTSIJSYXHTZQIXJQJHYRTWJYMFSTSJTUYNTS
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^4ZYWJFHM2JYMTI
)T^TZWJFIYMJSJ\XQJYYJWNSHQZIJINS^TZW
RTSYMQ^\FYJWGNQQ$
&IIWJXXGFXJI5WTGFGNQNY^
8FRUQJ
4UJS5FWYNHNUFYNTS
8FRUQJ
&
'
>JX
&
3T
'
9TYFQ
9FGQJ 6ZJXYNTSG^4ZYWJFHM2JYMTI
5QJFXJWFYJMT\\JQQYMJHNY^ITJXFYXMFWNSLFSIJ]UQFNSNSL
NSKTWRFYNTSFGTZYYMJKTQQT\NSL 5JWHJSYJ]HJQQJSYTWLTTI
&IIWJXXGFXJI
5WTGFGNQNY^8FRUQJ
4UJS5FWYNHNUFYNTS
8FRUQJ
&
'
<FYJWYWJFYRJSYFHYN[NYNJX
7TFIHTSXYWZHYNTS
&
(NY^NSKWFXYWZHYZWJUWTOJHYX
9FGQJ 6ZJXYNTSG^4ZYWJFHM2JYMTI
-T\RZHMTKFXTZWHJNKFYFQQIT^TZHTSXNIJWJFHMTKYMJ
KTQQT\NSLYTGJKTWTGYFNSNSLNSKTWRFYNTSFGTZYYMJ(NY^TK,QJSIFQJ
FSINYXFHYN[NYNJX$5JWHJSYRF^TWTWRNSTWXTZWHJ
&IIWJXXGFXJI
5WTGFGNQNY^
8FRUQJ
4UJS
5FWYNHNUFYNTS
8FRUQJ
&
'
(NY^TK,QJSIFQJJSJ\XQJYYJW
9MJ(TSSJHYNTS
&
(NY^TK,QJSIFQJ\JGXNYJ
LQJSIFQJF_HTR
&
8THNFQRJINF
JL+FHJGTTP=9\NYYJW>TZ9ZGJ.SXYFLWFR
3J]YITTW
4YMJWUWNSYJIRJINF
<TWITKRTZYM
5ZGQNHRJJYNSLX
&
4YMJW
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
9FGQJ 6ZJXYNTSG^4ZYWJFHM2JYMTI
.S\MNHM\F^IT^TZUWJKJWYTWJHJN[JNSKTWRFYNTSTS,QJSIFQJ
UFWPXFSIWJHWJFYNTSXJW[NHJXFSIUWTLWFRX$5JWHJSYXYWTSLTW
RTIJWFYJUWJKJWJSHJ
&IIWJXXGFXJI
5WTGFGNQNY^8FRUQJ
4UJS
5FWYNHNUFYNTS
8FRUQJ
&
'
*RFNQSJ\XQJYYJWX
5WNSYJIXHMJIZQJTKFHYN[NYNJX
,QJSIFQJ%5QF^2FLF_NSJ
8THNFQRJINF
JL+FHJGTTP=9\NYYJW>TZ9ZGJ.SXYFLWFR
3J]YITTW
+Q^JWXUTXYJWX
'
8HMTTQJRFNQSJ\XQJYYJW
4YMJW
9FGQJ 6ZJXYNTSG^4ZYWJFHM2JYMTI
-T\RZHMTKFXTZWHJNKFYFQQIT^TZHTSXNIJWJFHMTKYMJ
KTQQT\NSLYTGJKTWKNSINSLFWYXHZQYZWFQRZXNHFHYN[NYNJXYTFYYJSINS
,QJSIFQJ$5JWHJSYRF^TWTWRNSTWXTZWHJ
&IIWJXXGFXJI
5WTGFGNQNY^
8FRUQJ
4UJS
5FWYNHNUFYNTS
8FRUQJ
&
'
(NY^TK,QJSIFQJ\JGXNYJ
LQJSIFQJF_HTR
8THNFQRJINF
JL+FHJGTTP=9\NYYJW>TZ9ZGJ.SXYFLWFR
3J]YITTW
)NWJHYQ^KWTRYMJFYJWXFSITYMJW[JSZJX
<TWITKRTZYM
5WNSYJIGWTHMZWJX
4YMJW
9FGQJ 6ZJXYNTS G^4ZYWJFHM2JYMTI
<MJSYMNSPNSLTKYMJXUJHNFQJ[JSYX^TZRTXYJSOT^FYYJSINSL
\MFYUWJKJWJSHJIT^TZMF[JKTWYMJKTQQT\NSLY^UJXTKJ[JSYX$
5JWHJSYXYWTSLTWRTIJWFYJUWJKJWJSHJ
&IIWJXXGFXJI
5WTGFGNQNY^8FRUQJ
4UJS
5FWYNHNUFYNTS
8FRUQJ
&
'
+JXYN[FQX
(TSHJWYX
8UTWYNSLJ[JSYX
UWTKJXXNTSFQFSIFRFYJZW
&
5JWKTWRNSLFWYXQTHFQYMJFYJW
&
+TTIWJQFYJIJ[JSYX
4YMJW
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
&UUJSIN]* ;JWGFYNR7JXUTSXJXYT4UJSJSIJI
6ZJXYNTSXKWTR4UJS5FWYNHNUFYNTS8ZW[J^
Ǧ Ǥ
ǡ
ǡ
Ǥ
Ǥ
6ZJXYNTS <MNHMTKYMJKTQQT\NSLGFWWNJWXIT^TZGJQNJ[JFWJYMJLWJFYJXYHMFQQJSLJX
HZWWJSYQ^KFHJIG^QT\NSHTRJMTZXJMTQIXNS,QJSIFQJ$
49-*7
x
x
x
x
Ȁ
x
x
Ǥ
x
Ǥ
x
ǡ
Ǥ
ǤǤ
ǡǡ
Ǥ̶̶ǡ
ǡ
Ǥ
Ǥ
Ǥ
Ǥͺͷ͵Ͳͳ
Ǥ
Ǥ
6ZJXYNTS .S^TZWTUNSNTSMT\HFSYMJ(NY^GJYYJWFIIWJXXMTZXNSLFSIHTRRZSNY^
IJ[JQTURJSYHMFQQJSLJX$
x
x
Ǥ
x
x
Ǥ
x
x
x
ǡ
x
x
x
x
Ǥ
x
ǤǤǤǤ
x
x
x
Ǥ
x
x
Ǥ
x
Ǥ
x
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
x
x
Ǥ
x
x
Ǥ̵ǡ
Ǥ̵ǡ
ǡǨǡ
ǡ
Ǥ
Ǥ
ǡ Ǥ
Ǥ
̵Ǥ
Ǥ
x
Ǥ
x
Ȁ
Ǧ
̵ʹͲ͵Ͳ
Ǥ
x
Ǧ
x
ǤǤ
ǡǤ
x
Ǥ
Ǥ
x
x
Ǥ
ǡǡ
Ǥ
Ȁ
ǦǤ
ǦǤ
x
Ȁ
x
ȋǦȌ
Ǧ
Ǥ ǡǦǤ
Ǥ
Ǥͻ
ȋͶ
Ȍ
Ǥ̵ͻ
Ǥ
x
ǡ
Ǥ
x
Ǥ
Ǥ
x
x
Ǧ
Ǥ
ǤǡǡǡǤ
Ǥ
Ǥ
x
x
x
x
Ǥ
̶̶Ǥ
ȋȌǤ
x
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
Ǥ ǡ
ǡ
Ǥ
x
̵Ǥ
x
ǡ
x
x
̵ǡ
x
x
Ǥ
ǡ
ǡͳͳͻǤǨ
x
̵
Ǥ̵
ǡ
Ǥ
ǡ
ǫ
Ǥ
x
ǡ
ǡǡ
x
Ǧ
ȋȌ
Ǧ
ǦȋȌ
x
ǡ
ǡǤ
x
Ǥ
Ǥ
x
Ǥ͓
Ǥ
x
Ǥ
x
Ǥ
x
Ȁ
x
ǡ
Ǥ
ǡ
̵
Ǥ
Ǥ
x
Ǥ
Ǥ
ǡǡ
Ǥ
Ǥ
x
x
x
Ǥ
Ǥ
x
Ǥ
x
Ǥ
ǡ
ǡ
Ǥ
Ǥ
x
Ȁ
ǡ
Ǣ
Ǥ
x
x
Ǥ
Ǥ
x
Ǥ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
Ǥ
x
Ǥ
x
Ǥ
x
Ǥ
Ǥ
Ǥ
x
Ǥ
Ǥǡ
̵
Ǥ
ǡ
Ǥ
x
Ǥ
x
ǡ ̵
̵
ǡ
Ǥ
Ǥ ̵Ǥ
x
Ǥ
Ǥ
Ǥ
ǤǡǡƬ
ǡǤ
Ǥ̵
Ȁ
Ǥǫǫ
Ǥ
Ƭ
Ǥ ǡ
Ǥ
ƬǤ
̵
Ƭ Ǥ
ǡ ǡ Ǥ
Ǥ
Ǥ
Ǥ ̵
ǡǤ
ƬǤ
x
̵Ǣ
Ǥ
x
̵
x
̵
x
Ǣ
Ǥ
x
Ǥ
ǡ
Ǥ
x
ȀǤ
Ǥ
x
ǡ ̵Ǥ
Ǧ
Ǥǡ ̵
ȗ
Ȍ
Ǥ ̶ǤǤ̶
x
ǤǤ
ǡƬ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
ǡ
ǡǡ
ǡ
Ǥ
Ǥ
Ǥ
Ǥ
x
̵Ǥ
x
x
Ǥ
ǤǤ
Ǥ
x
ǡǤ
ͺǤ
Ǥ
x
x
ǡ
Ǥ
ǡ
ǡǤ
x
Ǥ
x
Ǥ
x
̵̵Ǥ
x
ǦǤ
x
ǡǡ
Ǥ
x
ǡǡ
x
x
ǡ
Ǥ
x
ǦǤ
x
x
ǡ
ǡ
ǡ
Ǥ
x
ǡ
Ǥ
Ǥ
x
x
x
̵Ǥ
x
x
x
Ȁ
Ǥ
x
x
Ǥ
x
ʹǤ
Ǥ
ǡǤ
ͷͳͷͻǤ
x
ǡ
ǡǤǤ
Ǥ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
ǡ ǡ
Ȁ ǡ
ǡ
ǡ
Ǥ
ǡǤ
x
x
ǡ
ǡ
x
Ǥ
x
Ȁ
x
x
Ǥ
Ǥ
Ǩ
Ǩ
ǨǨ
x
x
x
x
x
ǢǤ
x
Ǥ
x
x
x
x
ǡ ̵Ǥ
x
Ǥ
x
x
Ǥ
x
ǡ
x
Ǩ
x
Ǥ
x
Ǥ
x
Ǥ
ǤǡǡǤ
x
ǡǡ
x
ǡ
x
x
Ȁ
Ǥ
Ǥ
x
x
Ǥ
x
ǡ
Ǥ
x
ǡ
ǡ
Ǥ
x
Ǧ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
Ǥ
x
Ǥ
ǡ
Ǥ
x
̶ ̶
x
ǤǤǤȋ
͵Ȍ
x
Ǥ
ǤǨǨ
x
x
x
x
x
ǡ
ǡ
Ȁǡ
Ǥ
Ǥ
x
Ǥ
Ǥ
x
Ǥ
Ǥ
Ǥ
x
ǣ Ǧ
Ȁ̵
ǡ
Ȁ
ǡ
ǡǡ
ǡ
ǡ
ǡ
̶
̶
Ǥ
x
Ǥ
Ǥ
Ǥ
x
ǨǨǨ
x
x
x
x
Ǥ
Ǥ
̵
Ǥ
x
ǤǤ
Ǥ
ǡ Ǥ
x
Ǥ ǡ
Ǥ
Ǥ
x
x
x
Ǧ
Ǧǡ
Ǥ Ǧ
Ȁ
Ǥ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
ǡ
Ǥ
x
Ǥ
x
̵ǦǦ
ʹͲͶͲ
Ǧ
̶̶Ǥ ̵
Ǥ
̵ǤǤ
ǡ
ǡǡ Ǥ
Ǥ
ʹͲͶͲ
̶ ̶Ǥ
ǡ̵Ǥ
ǡ
Ǧ
Ǥ̵
Ǥ
x
ǡ
Ǥ
x
Ǥ
ǡ
Ǥ
Ǥ
Ǥ
Ǥ
Ǥ
ǡ
Ǥ
ǡ
Ǥ
ͷǡ
Ǥ
x
ǣ
ǡ
ǡ
ͷͺǤ ǦʹͲǨǨ
x
Ǥ
ǤͳʹǡͲͲͲǤ
Ǥ
ͳͲͲǤǡ
ǡ
Ǥ Ǩ
x
Ǥ
Ǥ
x
̵Ǥ
x
̵
Ǥ
̵
Ǥ
͵Ǥ
ǤǤǤǤǤ
Ǥ
x
̵
̵
Ǥ
Ȁ
̵
Ǥ̶̶
̶
Ǩ̶
ǡ
Ǥ
̵
ȀǡȀ
ǤǨ
Ǥ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
̵ǡ̵
Ǥ̵
ǤǤ
x
Ǥ
Ƭ
Ǥ
x
Ǥ
x
ǡ
Ȁ
x
Ǥ
Ǥ
Ǩ
x
Ȁ
x
Ǥ
ͺ
x
̵
Ǧ Ǧ
Ǥǡǡ
Ǥ
Ǥ
ǡ
ǡ
Ǥ
ǡ
Ǥ
x
ǡ̵Ǥ̵
Ǥ
Ǥǡ
Ǥ
Ǥ
x
ǫǢ
Ǣ
ͺ
Ǩ
x
x
x
Ȁ
Ǥ
ȋ͵ͲͲͲ
̵ǡ
ǤǤǤǤǤǤǡ ǡ
Ȍ
Ǥ
Ǥ
x
Ǥ
ȀǤ
x
x
ǡ
̵ǫ
x
Ǧ
Ǥ
Ǣ
Ǥ
ǤǦ
ǡ
Ǥ ̵
ǡǤ
x
Ǥ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
Ȁ
ǡǤ
ǡǤ
6ZJXYNTS -T\RZHMTKFXTZWHJNKFYFQQIT^TZHTSXNIJWJFHMTKYMJKTQQT\NSLYT
GJKTWTGYFNSNSLNSKTWRFYNTSFGTZYYMJ(NY^TK,QJSIFQJFSINYXFHYN[NYNJX$
49-*7
x
x
x
Ǧ
ǤǤ
x
Ǥ
ǡǤ
x
x
x
ͳͳ
x
̵
x
x
x
x
x
x
̵
x
̵
x
x
x
Ǥ
x
Ǥ
x
x
x
Ǥ
x
̵ǡ̵
x
Ǥ
x
x
Ǥ ̵
ǦǤ
̵ Ǥ
x
x
̵
Ǥ
x
x
x
Ǩ
x
x
x
ǡ
ȋȌ
x
x
ǤǤ
x
̵
x
Ǥ
x
Ǥ
x
Ǧ̵
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
Ǥ
ǡǡ
Ǥ
x
x
̵ǡ ̵Ǥ
x
Ǥ
x
Ǧ
x
̵
x
ͷͲͳ
͵
x
x
Ǥ
x
x
Ǧ
Ǥ
x
ǫǤ ̵ ̵
Ǥ
x
Ǥ
6ZJXYNTS .S\MNHM\F^IT^TZUWJKJWYTWJHJN[JNSKTWRFYNTSTS,QJSIFQJUFWPXFSI
WJHWJFYNTSXJW[NHJXFSIUWTLWFRX$
49-*7
x
x
̵
x
x
x
̵
Ǥ
x
x
Ǣ̵
Ǣ
Ǣ ̵
Ǥ
x
x
Ǥ
x
̵ Ǥ
x
x
ǡ Ǥ
x
x
x
ǡ
ǡȀ
ǡ
Ǥ
x
Ǥ
x
x
x
Ǥ ̵Ǥ
x
̵Ǥ
6ZJXYNTS -T\RZHMTKFXTZWHJNKFYFQQIT^TZHTSXNIJWJFHMTKYMJKTQQT\NSLYT
GJKTWKNSINSLFWYXHZQYZWFQRZXNHFHYN[NYNJXYTFYYJSINS,QJSIFQJ$
49-*7
x
ǡ
Ǥ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
Ǥ
Ǥ
x
Ǥ
x
x
x
ǦǤ
x
x
̵
x
ǡǡ
x
x
x
x
x
Ǥ
x
Ǣ
Ǥ
x
̵
x
̶
̶
Ǥ
x
x
ǦǤǡ̵
Ǥ
x
x
ǡ
6ZJXYNTS <MJSYMNSPNSLTKYMJXUJHNFQJ[JSYX^TZRTXYJSOT^FYYJSINSL\MFY
UWJKJWJSHJIT^TZMF[JKTWYMJKTQQT\NSLY^UJXTKJ[JSYX$
49-*7
x
̱ͳͲǨ
x
ǨǨǤ
x
x
ǡ
x
x
Ȁ
Ǥ
Ǥ
x
Ǥ
x
x
x
̵ǦǤ
x
x
ǡ
x
ǡ
Ǥ
Ǥ
x
ȀǦǤ
x
ǡǤǤǡ
ǤǢǢ
x
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
Ǥ
Ǥ̵Ǧ
Ǥ
ǡ
̵
Ǥǡ
Ǩ
x
x
x
x
x
x
ȋ
ȌǤ
x
x
ǡ
ǡ
ǡ
Ǥ
x
ǡǡ
x
x
Ǧ
x
6ZJXYNTS 5QJFXJXMFWJFS^TYMJW(TRRZSNY^HTSHJWSXSTYKTZSINSYMNXXZW[J^YMFY
^TZ\TZQIQNPJYTXJJFIIWJXXJI
x
Ǥ
ǣͳȌ
ʹȌ
͵Ȍ
ȋͶȌͶȌǡ
ǤǤ
Ǥ
ǫ
ǫ
x
Ǥ
x
ǡ
Ǥ
ǡ
Ǥ
Ǥ
x
x
x
x
̵̶
Ǥ̶̶
̶
ǫ
ǫ
ǫ
x
x
x
Ƭ
x
x
Ǥ
Ǥ
x
Ǥ
x
x
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
Ǧǡ
Ǥ
Ǧ
ǦǦ Ǥ
ǣ
Ǥ
ǡ
ǡǡ
Ǥ
x
Ǩ
x
x
ͷͳǤǡǤǡ
Ǩ
x
ǤǤ
ǤǤ
ȋȀȌǤ
x
x
x
̵
ǨǨǨ
x
x
̵
Ǩ
Ǥǡǡ
x
Ǥ
Ǥ
Ǥ
Ǥ
ǫǫǫǫǫǫǫ Ǥ
x
ͺ͵ǡͻͳǤ
ȋǫǫȌ
x
x
Ǧ
Ǥ
x
x
x
Ǥ
Ǥ
x
ǡǤ
ǡ
Ǥ
x
x
x
ǡ
ǦǦǤ
x
x
Ǥ ǡ
Ǥ
x
̵
̵
ǡ
ǡ
Ǥ
ǡ
Ǥ
x
̵
̵
x
Ǥ ͷͻ
ǡ
Ǥ
Ǥ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
Ǥ
x
Ǥ
x
̵
Ǥ
x
Ǥ
x
Ǥ
Ǥ
Ǥ
Ǥ
ǤǤ
x
x
ȀǤ
x
ǡ
ʹͲ
Ǥ
ǡ̵Ͷ
̵
Ǧ
̵
ǤǤǤǫ
x
ǡ ȋ Ȍ
Ǥ ǡǤ
x
x
̵Ǥ
Ǥ ̵
Ǥ
x
ǡ
Ǥ
x
Ǥ ̵
x
ǡ
Ǥ
x
̵
ʹͶ
ǡ
ǡ
̵ǤʹͶ
Ǥ
ǫ̵Ǥ
̵Ǥ
ȗȗȗȗ
Ǥ
ǡǤ̵
Ǥ
x
Ǩ
Ǥ
x
ǡǤ
Ǥ ǡǡ
Ǥ
x
ǡ
ǡǦ
x
x
̵Ȁ
Ǥ
x
x
̵
Ǥ
x
Ǥ Ǥ
x
ǡ
Ǥ
x
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
ǤǤǤ
Ǥ ̵
Ǥ
Ǥ
Ǥ
ǤǤǤǤ
ǤǤ
Ǥ
x
Ǥ
x
ǡ
Ǥ
x
ǡǡ
x
ȋǡǡ
Ȍ
Ǥ
͵ǦͶ
ǡ
Ǥ
Ǥ
Ǥ
x
Ȁ
x
Ȁ
x
x
Ǥ
x
ǡǡ
Ǥ
ǤƬǡ
ǡ
ǡ
ǡ ǡ
ǡ
Ȁ ǡ
ƬǤ
x
x
x
Ǥ
x
x
Ǥ
x
Ǥ
ǡǡǤ
x
ǡ
x
ͷͳ
ǡǤ
x
ǡǡ
Ǥ
Ǩ
̵
Ǩ
Ǩ
x
Ǥ
ǦǡǦǤ
x
͵Ͳ͵
ͳͲͳǤ
͵Ͳ͵ͳͲͳ
ͳͲǤ
͵Ͳ͵ͳͲͳͳͲͳǤ
x
Ǥ
x
x
Ǥ
ȀǤ
ǡ
Ǥ̵
Ǥ̵
ǫ
x
x
Ǥ
̶̶
Ǥ ǨǨǨǨǨ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
Ǥ
Ǥ
̵
Ǩ
Ǥ
x
͵ͶǤǦǦ
Ǩ ̈́̈́̈́
Ǧ
Ǩ
ȋȌ
Ǥ
ƬǤ
̵Ǥ
ƬǤ
Ǧ
̈́̈́ǡ
ǡǦǦ
ǤǤȀ
Ǩ
ǦǦ
Ǥ
ǡ̵
ǫ̵
ǦǦǤ
ǣ̶
̵Ǥ̶
x
Ǥ
x
ǨǨ
x
ͺ͵
x
ǡ
Ǩ
ǡ
̶̶
Ǥ
̶̶
Ǥ
̶ ̶
Ǥ
Ǥ
ǡƬ
Ǥ
x
x
Ǥ
x
Ƭ
x
ǣ
x
ǡ
x
x
̵
x
ǤǡǡǡǤ
x
Ǥ ̵
x
Ǥǣͺ
Ǥ
x
x
Ǥ
̵
ǡ
̵Ǧ
ǡ̵
Ǥ ̵
Ǥ ǡ
Ǥ̵
Ǥ
x
Ǥ
x
̵
Ǥ
x
ǡ
x
ǨǨǨ
x
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
Ǥ
ǡ
Ǥ
̵
Ǥ
ʹ
Ǥ
̶̵̶ǡ ̵
Ǥ
ǡ
Ǥǡ
Ǥ
Ǥ
x
Ǥ
Ǥ
x
̵ǡ
Ǥ
x
Ǥ
Ǥ
Ǥ
x
Ǣ
Ǥ
x
ȋǡȌ
ǡ Ǥ ̵
ǡ Ǥ
x
ǡ
ǡ ̵
ͳͷ
Ǥ
x
ǣ
Ǥ
x
̵
̵ǡ
̵ǡ ̵Ǥ
Ǥ
̵
Ǥ ̵Ͷ͵ǡ ̈́͵ǡͲͲͲ
̵
ǫǨǫ͵̈́ʹͲͲͲ
Ǥ͵ǨǫǨ
ǫ
ǡ
ǫ
̵
ǫ ͵
ǡ ̵Ǧ
Ǥ
x
Ǥ
ǫ
x
Ǥ
x
ǡǤ
ǫ
x
x
Ǩ
ͺ͵Ǥ
Ǥ
̵
Ǥ
x
x
ǡͷͻǤ
x
ǡ
ǡǤ ̵
ǡ ͳͲͳǤ
x
Ȁ
Ǥ
Ǥ
Ǥ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
x
Ǥ
x
ǡǡ
Ǥ
ǡ
Ǥ
ǡ
Ǥ
x
Ǥ
Ǥ
x
Ǧ Ǥ
Ǥ
Ǥ
x
ǡǤ
ǡ
Ǥ
Ǥ
Ǥ
Ǥ
Ǧ
Ǥ
Ǥ
̵
x
Ǥ
ǡ
Ǥ
x
̵ǫ
ǫ
x
ǫ
Ǥ
ǡ
ǫ
x
Ǥ
Ǩ
x
ǡ
Ȁ
ǡ
Ǧ
ǡ ǡ Ȁ
Ȁ
Ǥ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
&UUJSIN]+ 8ZW[J^2JYMTITQTL^
8ZW[J^.SXYWZRJSY)J[JQTURJSY
ʹͲʹͶ
Ǧ
Ǥ
Ǥ
̷Ǥ
Ǥ
8JQJHYNSL8ZW[J^7JHNUNJSYX
ͻǡͷͲͲ
Ǥ
ǡ
Ǥ
Ǥ
ǯ
Ǥ
Ǥ
Dz
dz
Ǥ
Ǥ
8ZW[J^&IRNSNXYWFYNTSFSI7JXUTSXJ
ͻǡͷͲͲ
Ǥ
ǡͲͲͲ ǣ ͳȌ Ǧ ȋǦȌ
ʹͲʹͶǢʹȌ
Ǥ͵ǡͷͲͲ
ͳȌǦȋǦȌ
ʹͲʹͶʹȌ
ǡȋ
ȌǦǤ
ͶͲʹ
ǣͻ
͵͵͵
ͷΨǤͶͺͳ
ȋ
ȌǡͻǡͲͳͻ
Ǥ
9FGQJ 8ZW[J^7JXUTSXJ7FYJXG^)NXYWNHY
'FWWJQ
(FHYZX
(MTQQF
4HTYNQQT
8FMZFWT
>ZHHF
4[JWFQQ
9TYFQXFRUQJZXJI
."(TRUQJYJ.SYJW[NJ\X
3*"3TYJQNLNGQJ
7JXUTSXJWFYJ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
(TSKNIJSHJ.SYJW[FQX
Dz
dz
Dz
dzȋȌǤ
ǡ
ǡͻͷΨǤͻͷΨ
Dzdz
ǯǯǤ
ȋͶͲʹȌͷ
Ǥ
ͻͷΨ
ͳͲͲǡͻͷ
Dzdz Ǥ
Dzdz
Ǥ ǡͷΨ
Dz
ǡdzͷΨȋͻͷΨ
Ȍ
ͲΨͺͲΨǤ
Ǥ
Ǥ
ǡ
ȋ
Ǧ Ȍ
ȋ
ȌǤ
Ǥ
ͳͶΨͷͲͳͲΨͳͲͲ
Ǥǡ
ǡ
Ǥ
8ZW[J^5WTHJXXNSL
)FYF*SYW^
Ǧ Ǥ
ǡ
Ǥǡ
Dz
dz
Ǥ ǡ
ǡ
Ǣ
Ǥ
ǡ
Ǥ
Dzǡdz
Ǥ
Ǥ
Ǥ
Ǥǡ
ǡ
Ǥ
4UJS5FWYNHNUFYNTS8ZW[J^
ǡ
Ǥ
Ǥ
ǡ
Ǥ͵ͻ
Ǥ
Ǥ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
Appendix D: Comparison of Probability Survey and Open Participation Survey ResponsesAppendix
E: Verbatim Responses to Open-ended Questions from Open Participation SurveyǤ
<JNLMYNSLYMJ)FYF
Ǥ
Ǥ
Ǥǡǡ
ǡǡ
Ǥ
Ǥ
9FGQJ ,QJSIFQJ23<JNLMYNSL9FGQJ
(MFWFHYJWNXYNH
5TUZQFYNTS
3TWR
5WTGFGNQNY^8FRUQJ8ZW[J^
4UJS5FWYNHNUFYNTS8ZW[J^
:S\JNLMYJI
)FYF
<JNLMYJI
)FYF
:S\JNLMYJI
)FYF
<JNLMYJI
)FYF
7JSYMTRJ
4\SMTRJ
)JYFHMJIZSNY
&YYFHMJIZSNY
<MNYJ
3TY\MNYJ
3TY-NXUFSNH
-NXUFSNH
+JRFQJ
2FQJ
^JFWXTKFLJ
^JFWXTKFLJ
^JFWXTKFLJ
+JRFQJX
+JRFQJX
+JRFQJX
2FQJX
2FQJX
2FQJX
'FWWJQ
(FHYZX
(MTQQF
4HTYNQQT
8FMZFWT
>ZHHF
8TZWHJ :8(JSXZX&RJWNHFS(TRRZSNY^8ZW[J^
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
&SFQ^_NSLYMJ)FYF
ȋȌǤ
ǤǦ
ȋǣ
ȌǤDzǦdzͲǤͲͷ
ͷΨ
ǢǡͻͷΨ
Dzdz
Ǥ
Ǥ
(NY^TK,QJSIFQJ7JXNIJSY8ZW[J^
3T[JRGJW
7JUTWYTK7JXZQYX
5FLJ
&UUJSIN], 8ZW[J^2FYJWNFQX
ʹͲʹͶǤ
Dear City of Glendale Resident,
:HZDQWWRKHDUIURP\RX,I\RXKDYHQRW\HW
FRPSOHWHG*OHQGDOH¶V&RPPXQLW\6XUYH\SOHDVH
GRVR,I\RXKDYHFRPSOHWHGLWZHDSSUHFLDWH\RXU
SDUWLFLSDWLRQ'RQRWUHVSRQGWZLFH
You can go online and complete the confidential
survey at:
https://polco.us/xxplaceholder
Please do not share your survey link. This survey
is for randomly selected households only. The City will
conduct a separate survey that is open to all residents
just a few weeks from now.
Any adult 18 years or older in your household can
complete this survey. If there are multiple adults in the
household, the one who most recently had a birthday
(regardless of birth year) should complete this survey.
If you have any questions about the survey, please call
623-930-3190 or e-mail at
communitysurvey@glendaleaz.org
Thank you for helping create a better City!
Sincerely,
Estimado Residente de Glendale,
£4XHUHPRVHVFXFKDUGHWL6LD~QQRKDFRPSOHWDGROD
(QFXHVWD&RPXQLWDULDGH*OHQGDOHKiJDOR6LOR
KDVFRPSOHWDGR£DJUDGHFHPRVWXSDUWLFLSDFLyQ1R
UHVSRQGDVGRVYHFHV
Puede completar la encuesta confidencial en línea
en español en:
https://polco.us/xxplaceholder
Por favor no comparta el enlace de su
encuesta. Esta encuesta es solamente para hogares
seleccionados al azar. La Ciudad conducirá una
encuesta separada que está abierta a todos los
residentes dentro de unas semanas.
Cualquier adulto mayor de 18 años en su hogar puede
completar esta encuesta. Si hay varios adultos en el
hogar, el que cumplió años más recientemente
(independientemente del año de nacimiento) debe
completar esta encuesta.
Si tiene alguna pregunta sobre la encuesta, por favor
llame al 623-930-3190 o Email a
communitysurvey@glendale.org.
¡Gracias por ayudar a crear una Ciudad mejor!
Atentamente,
Jerry Weiers
Mayor
J
W i
Jerry Weiers
Alcalde
e,
J
W i
Presorted
First Class Mail
US Postage
PAID
Boulder, CO
Permit NO. 94
5752 W Glenn Dr.,
Civic Center Annex
Glendale, AZ 85301
Tell us what you think!
Complete the
Glendale
community survey.
QR Code Place-
holder
QR Code Place-
holder
͋Dinos qué piensas!
Completar la Glendale
encuesta comunitaria.
Dear City of Glendale Resident,
It won’t take much of your time to make a big
difference!
Your household has been randomly selected to
participate in the City of Glendale’s 2024 Community
Survey. You can go online and complete the
confidential survey at:
https://polco.us/xxplaceholder
Please do not share your survey link. This survey is
for randomly selected households only. The City will
conduct a separate survey that is open to all residents
just a few weeks from now.
Any adult 18 years or older in your household can
complete this survey. If there are multiple adults in the
household, the one who most recently had a birthday
(regardless of birth year) should complete this survey.
If you have any questions about the survey, please call
623-930-3190 or e-mail at
communitysurvey@glendaleaz.org
Thank you for helping create a better City!
Sincerely,
Estimado Residente de Glendale,
¡No le tomará mucho de su tiempo para marcar una
gran diferencia!
Su hogar ha sido elegido al azar para participar en
Encuesta de la Communidad del 2024 de Glendale
Puede completar la encuesta confidencial en línea en
español en:
https://polco.us/xxplaceholder
Por favor no comparta el enlace de su encuesta.
Esta encuesta es solamente para hogares
seleccionados al azar. La Ciudad conducirá una
encuesta separada que está abierta a todos los
residentes dentro de unas semanas.
Cualquier adulto mayor de 18 años en su hogar puede
completar esta encuesta. Si hay varios adultos en el
hogar, el que cumplió años más recientemente
(independientemente del año de nacimiento) debe
completar esta encuesta.
Si tiene alguna pregunta sobre la encuesta, por favor
llame al 623-930-3190 o Email a
communitysurvey@glendale.org.
¡Gracias por ayudar a crear una Ciudad mejor!
Atentamente,
Jerry Weiers
Mayor
J
W i
Jerry Weiers
Alcalde
e,
J
W i
Presorted
First Class Mail
US Postage
PAID
Boulder, CO
Permit NO. 94
5752 W Glenn Dr.,
Civic Center Annex
Glendale, AZ 85301
Tell us what you think!
Complete the
Glendale
community survey.
QR Code Place-
holder
QR Code Place-
holder
͋Dinos qué piensas!
Completar la Glendale
encuesta comunitaria.
Glendale Resident,
Join us in shaping the future of Glendale! You've been
randomly selected to participate in the 2024 Glendale
Community Needs Assessment. Your feedback is important
- it will impact decisions that affect our community.
To hear from a representative group of residents, the adult
18 or older in your household who most recently had a
birthday should complete this survey.
Please do not share your survey link. This survey is for
randomly selected households only. Go online now and
complete the confidential survey at:
polco.us/xxplaceholder
If you have any other questions about the survey, please call
the City at 623-930-3190.
Thank you for your time and insights,
Residente de Glendale,
¡Ayúdenos a dar forma al futuro de Glendale! Su hogar ha
sido seleccionado al azar para participar en la Encuesta de
la Comunidad de Glendale del 2024. Sus opiniones son
importantes e impactarán en decisiones que afectan a
nuestra comunidad.
Para escuchar a un grupo representativo de residentes, el
adulto mayor de 18 años que cumplió años más
recientemente en su hogar debe completar esta encuesta.
No comparta el enlace de su encuesta. Esta encuesta es
solo para hogares seleccionados al azar. Conéctese ahora
y complete la encuesta confidencial en español en:
polco.us/xxplaceholder
Si tiene alguna otra pregunta sobre la encuesta, llame la
Ciudad al 623-930-3190.
Gracias por su tiempo,y percepciones,
Jerry Weiers
Mayor/Alcalde
QR Code
Placeholder
Tell us what you think! Complete the Glendale community survey.
¡Dinos lo qué piensas! Completa la encuesta comunitaria Glendale.
5752 W Glenn Dr.,
Civic Center Annex
Glendale, AZ 85301
Presorted
First Class Mail
US Postage
PAID
Boulder, CO
Permit NO. 94
Dear Glendale Resident:
Join us in shaping the future of Glendale! You've been
randomly selected to participate in the 2024 Glendale
Community Needs Assessment. Your feedback is
important - it will impact decisions that affect our
community. If you've already completed the survey
online, thank you.
If you have not already completed the survey online,
please fill out the enclosed survey. Your feedback is
crucial since your household is among a select number
invited to participate.
Survey results will impact
decisions that affect Glendale.
Important things to keep in mind:
x
Please do not share your survey link. This
survey is for randomly selected households
only.
x
Your responses are confidential and no
identifying information will be shared.
x
Complete the survey if you're 18 or older. If
there are multiple adults in your household,
have the one who most recently had a birthday
complete the survey. This way, the person
within your household is also randomized.
x
You may return the survey by mail in the
enclosed postage-paid envelope, or you can
complete the survey online at:
If you have any other questions about the survey,
please call the City at 623-930-3190.
We appreciate your time and insights!
Thank you,
Estimado Residente del Glendale,
¡Ayúdenos a moldear el futuro de Glendale! Usted ha
sido seleccionado al azar para participar en la
Encuesta Comunitaria de Glendale de 2024. Sus
opiniones son importantes e impactarán en decisiones
que afectan a nuestra comunidad.
Si usted ya
completó la encuesta en línea, gracias.
Si aún no ha completado la encuesta en línea, por
favor responda la encuesta ahora. Para completar la
encuesta en español, utilice el enlace que esta más
abajo. Su participación es muy importante, ya que su
hogar es uno de los pocos invitados a participar.
Cosas importantes para recordar:
x
No comparta el enlace de su encuesta. Esta
encuesta es únicamente para hogares
seleccionados al azar.
x
Sus respuestas son confidenciales y no se
compartirá ninguna información de
identificación.
x
Complete la encuesta si tiene 18 años o más.
Si hay varios adultos en su hogar, el adulto
que cumplió años más recientemente debe
completar la encuesta.
x
Para acceder a la encuesta en español elija
la opción ‘español’ en la parte superior del
siguiente enlace:
Si tiene alguna otra pregunta sobre la encuesta,
llame la Ciudad al 623-930-3190.
¡Apreciamos su tiempo y sus ideas!
Gracias,
Jerry Weiers
Mayor/Alcalde
polco.us/xxplaceholder
QR Code
Placeholder
Jerry Weiers
dŚĞŝƚLJ ŽĨ'ůĞŶĚĂůĞ ϮϬϮϰ ŽŵŵƵŶŝƚLJ^ƵƌǀĞLJ
WĂŐĞϭ ŽĨϱ
ͳͺ
Ǥ
Ǥ
1.
Please rate how important it is for the City to support the following HOUSING services for people with low or
moderate incomes?
Ǧ ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
Ǧ ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǡȋȌǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǡȋȌǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǦǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
Ȁȋ
ȌǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ȋ
ǡ
Ȁ ȌǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǡǡ
ǡǡ
ǡ
ǡǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
2.
Please rate the importance for the City to have more of the following HOUSING types.
Ǧȋ
ȌǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
Ǧȋ
ȌȋͷȌǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ȋͳ͵ǦʹͳǤȌ ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǡ
ǡ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǡ
ȀǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
Ȁ ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ȋ
Ȍ ͳ
ʹ
͵
Ͷ
ͷ
Ȁ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǦȋʹǦͶȌǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ȋȌǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
3.
Please rate how important it is for the city to invest in the following INFRASTRUCTURE IMPROVEMENT
activities:
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǡǡ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
WĂŐĞϮ ŽĨϱ
4.
Please rate how important it is for the city to invest in the following COMMUNITY & PUBLIC FACILITIES:
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
Ȁ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
Ȁ ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ȋ
ȌǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
5.
Please rate how important it is for the City to invest in HUMAN AND PUBLIC SERVICES for each of the
following vulnerable population groups:
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
Ǧ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ȋͷΪȌǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ȋͳǦʹͶȌǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ȋͲǦͳͷȌǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
Ȁ ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ȀǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
6.
Please rate how important it is for the City to invest in the following PUBLIC SERVICES:
Ȁ
ǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
Ȁ Ȁ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ȀǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǡ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
Ȁ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
Ȁ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǡǦǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ȋǤǤǡ
ȌǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
Ȁ
Ȁ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
dŚĞŝƚLJŽĨ'ůĞŶĚĂůĞϮϬϮϰŽŵŵƵŶŝƚLJ^ƵƌǀĞLJ
WĂŐĞϯŽĨϱ
7. Which of the following barriers do you believe are the greatest challenges currently faced by low-income
households in Glendale? (Select up to THREE.)
o
o
o
o
o
ȋ
Ȍ
o
o
Ȁ
o
o
o
o
o
o
Ȁ
o
Ȁ
o
ǣ̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴
8. Please rate how important it is for the City to invest in the following BUSINESS AND ECONOMIC
DEVELOPMENT activities:
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ȋǤǤǡ
ȌǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
9. Please rate how important it is for the City to invest in the following NEIGHBORHOOD IMPROVEMENT
activities:
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǦǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǡ
Ǧ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
10. Thinking about the various activities discussed in the survey above, please select your top TWO priorities
for the City of Glendale.
,ŽƵƐŝŶŐΘ,ŽŵĞůĞƐƐŶĞƐƐ ,ƵŵĂŶͬWƵďůŝĐ^ĞƌǀŝĐĞƐ
/ŶĨƌĂƐƚƌƵĐƚƵƌĞ/ŵƉƌŽǀĞŵĞŶƚƐ
ŽŵŵƵŶŝƚLJĂŶĚWƵďůŝĐ&ĂĐŝůŝƚŝĞƐ EĞŝŐŚďŽƌŚŽŽĚ/ŵƉƌŽǀĞŵĞŶƚƐ
11. In your opinion, how can the City better address housing and community development challenges?
______________________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________________
o
o
o
o
o
Ȁ
o
o
o
o
Ȁ
o
o
o
ȀǦ
WĂŐĞϰŽĨϱ
12. Do you read the newsletter included in your monthly water bill?
13. Please rate how well the city does at sharing and explaining information about the following:
ǯ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
14. How much of a source, if at all, do you consider each of the following to be for obtaining information about
the City of Glendale and its activities?
ǦȋThe ConnectionȌǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
ȋǤ
ȌǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
ȋǤǤǡ
ǡȀǡ ǡ ǡȌǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
ǦǦǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
ȋ
Ȍ̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
15. In which way do you prefer to receive information on Glendale parks and recreation services and programs?
ǦǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
̷ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ȋǤǤǡ
ǡȀǡ ǡ ǡȌǤͳ
ʹ
͵
Ͷ
ȀǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ȀǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ȋ
Ȍ̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴ǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
16. How much of a source, if at all, do you consider each of the following to be for finding arts/cultural/music
activities to attend in Glendale?
ȋǤ
ȌǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
ȋǤǤǡ
ǡȀǡ ǡ ǡȌǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
ǦǦǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
ȋ
Ȍ̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
17. When thinking of the special events you most enjoy attending, what preference do you have for the following
types of events?
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ȋȌǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
Ȁ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ȋ
Ȍ̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴̴ǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
18. Please share any other Community concerns not found in this survey that you would like to see addressed.
______________________________________________________________________________________________________________________________________
______________________________________________________________________________________________________________________________________
dŚĞŝƚLJŽĨ'ůĞŶĚĂůĞϮϬϮϰŽŵŵƵŶŝƚLJ^ƵƌǀĞLJ
WĂŐĞϱŽĨϱ
Ǥ
ǡ
Ǥ
D1. In general, how many times do you:
ǯ
ǡǡ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǡ
ȋȌǡǡ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
ǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤǤͳ
ʹ
͵
Ͷ
ͷ
D2. Please rate your overall health.
D3. What impact, if any, do you think the economy will have on your family income in the next 6 months?
Do you think the impact will be:
D4. How many years have you lived in
Glendale?
ʹ
ʹǦͷ
ǦͳͲ
ͳͳǦʹͲ
ʹͲ
D5. Which best describes the building you live
in?
Ǧ
ȋ
Ȍ
ȋ
Ȍ
D6. Do you rent or own your home?
D7. About how much is your monthly housing
cost for the place you live (including rent,
mortgage payment, property tax, property
insurance, and homeowners’ association
(HOA) fees)?
̈́͵ͲͲ
̈́ʹǡͷͲͲ̈́͵ǡͻͻͻ
̈́͵ͲͲ̈́ͷͻͻ
̈́ͶǡͲͲͲ̈́ǡͻͻͻ
̈́ͲͲ̈́ͻͻͻ
̈́ǡͲͲͲ̈́ͻǡͻͻͻ
̈́ͳǡͲͲͲ̈́ͳǡͶͻͻ
̈́ͳͲǡͲͲͲ
̈́ͳǡͷͲͲ̈́ʹǡͶͻͻ
D8. Do any children 17 or under live in your
household?
D9. Are you or any other members of your household
aged 65 or older?
D10.How much do you anticipate your household’s total
income before taxes will be for the current year?
(Please include in your total income money from all
sources for all persons living in your household.)
̈́ʹͷǡͲͲͲ
̈́ͳͲͲǡͲͲͲ̈́ͳͶͻǡͻͻͻ
̈́ʹͷǡͲͲͲ̈́Ͷͻǡͻͻͻ
̈́ͳͷͲǡͲͲͲ̈́ͳͻͻǡͻͻͻ
̈́ͷͲǡͲͲͲ̈́Ͷǡͻͻͻ
̈́ʹͲͲǡͲͲͲ̈́ʹͻͻǡͻͻͻ
̈́ͷǡͲͲͲ̈́ͻͻǡͻͻͻ
̈́͵ͲͲǡͲͲͲ
D11. Are you of Hispanic, Latino/a/x, or Spanish origin?
D12.What is your race? (Mark one or more races to
indicate what race you consider yourself to be.)
D13.In which category is your age?
ͳͺǦʹͶ
ͷͷǦͶ
ʹͷǦ͵Ͷ
ͷǦͶ
͵ͷǦͶͶ
ͷ
ͶͷǦͷͶ
D14. What is your gender?
Thank you!