Agreement

SERVICES AGREEMENT

Automatic Vehicle Location and Passenger Counting Tracking System
City of Glendale Solicitation No. RFP 24-67

‘This Services Agreement (“Agreement”) is entered into and effective between the CITY OF GLENDALE, an Arizona
municipal corporation ("City") and Peak Transit, LLC, a Florida Limited Liability Company, authorized to do business

in Arizona (“Consultant”) as of the day of May, 2025 (“Effective Date”).
RECITALS
A. City intends to undertake a project for the benefit of the public and with public funds, that is more fully set
forth in Exhibit A attached (the "Project"); and
B. Consultant desires to provide City with services (“Services”) consistent with industry-best practices and the
standards set forth in this Agreement, in order to complete the Project; and
Cc. City and Consultant desire to memorialize their agreement with this document.
AGREEMENT

The parties hereby agree as follows:

1. Key Personnel; Other Consultants and Subcontractors.

11 Services. Consultant will provide all Services necessary to assure the Project is completed timely and
efficiently consistent within Project requirements, including, but not limited to, working in close
interaction and interfacing with City and its designated employees, and working closely with others,
including other consultants or contractors, retained by City.

2. Schedule. The Services will be undertaken in a manner that ensures the Project is completed timely and
efficiently in accordance with the Project. Nevertheless, this Agreement terminates one year from the effective
date, unless extended in accordance with Section 15 of this Agreement.

3. Consultant’s Work.

3.1 Standard. Consultant must perform Services in accordance with the standards of due diligence, care,
and quality prevailing among consultants having substantial experience with the successful furnishing
of Services for projects that are equivalent in size, scope, quality, and other criteria under the Project
and identified in this Agreement.

3.2 Licensing. Consultant warrants that:

a. Consultant currently holds all appropriate and required licenses, registrations and other
approvals necessary for the lawful furnishing of Services ("Approvals"); and

b. Neither Consultant nor any Subconsultant has been debarred or otherwise legally excluded
from contracting with any federal, state, or local governmental entity ("Debarment").

(1) City is under no obligation to ascertain or confirm the existence or issuance of any
Approvals or Debarments, or to examine Consultant's contracting ability.

(2) Consultant must notify City immediately if any Approvals or Debarment changes
during the Agreement's duration. The failure of the Consultant to notify City as
required will constitute a material default under the Agreement.

c The Licensed Software (as defined in Exhibit C) will perform substantially in accordance
with the Documentation (as defined in Exhibit C) under normal use and circumstances.

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3.3 Compliance.

a. Services will be furnished in compliance with applicable federal, state, county and local
statutes, rules, regulations, ordinances, building codes, life safety codes, and other
standards and criteria designated by City.

b. Consultant must not discriminate against any employee or applicant for employment on the
basis of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender
identity or expression, genetic characteristics, familial status, U.S. military veteran status or
any disability. Consultant will require any Sub-contractor to be bound to the same
requirements as stated within this section. Consultant, and on behalf of any subcontractors,
warrants compliance with this section.

3.4 Intellectual Property Infringement Indemnity. Consultant warrants, and agrees to indemnify, hold
harmless and defend City for, from and against any third party claim that the Licensed Software (as defined

in Exhibit C) or the Documentation (as defined in Exhibit C) infringes on third-party proprietary interests.
Any claim for indemnification pursuant to this Section 3.4 shall be governed by the procedure set forth
in Section 8.2(d).

4. Compensation for the Project.

4.1 Compensation. Consultant's compensation for the Project, including those furnished by its
Subconsultants or Subcontractors will not exceed $210,000 as specifically detailed in Exhibit B
("Compensation").

4.2 Change in Scope of Project. The Compensation may be equitably adjusted if the originally
contemplated Scope as outlined in the Project is significantly modified.

a. Adjustments to Compensation require a written amendment to this Agreement and may
require City Council approval.

b. Additional services which are outside the Scope of the Project contained in this Agreement
may not be performed by the Consultant without ptior written authorization from the City.

c. Notwithstanding the incorporation of the Exhibits to this Agreement by reference, should
any conflict arise between the provisions of this Agreement and the provisions found in the
Exhibits and accompanying attachments, the provisions of this Agreement shall take priority
and govern the conduct of the parties.

4.3 Allowances. An “Allowance” may be identified only for work that is required by the Scope and

the value of which cannot reasonably be quantified at the time of this Agreement.

a. As stated in Sec. 4.1 above, the Compensation must incorporate all Allowance amounts and
any unused allowance at the completion of the Project will remain with City.

b. Consultant may not add any mark-up for work identified as an Allowance and which is
to be performed by a Subconsultant.

c. Consultant will not use any portion of an Allowance without prior written authorization
from the City.

d. Examples of Allowance items include, but ate not limited to, subsurface pothole

investigations, survey, geotechnical investigations, public Participation, radio path
studies and material testing.

5. Billings and Payment.
5.1 Applications.
a. Consultant will submit monthly invoices (each, a "Payment Application") to City's Project

Manager and City will remit payments based upon the Payment Application as stated below.
Capital costs are invoiced on the Effective Date.

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b.

The period covered by each Payment Application will be one calendar month ending on
the last day of the month.

5.2 Payment.

a. After a full and complete Payment Application is received, City will process and remit
payment within 30 days. In the event that City processes and remits payment within 20
days of the date of the invoice, City shall receive a two percent (2%) discount on the
subscription fee for the Solution set forth in the applicable invoice. Capital costs
invoiced by Consultant are due upon City’s receipt of invoice.

b. Payment may be subject to or conditioned upon City's receipt of:

(1) Completed work generated by Consultant and its Subconsultants; and

(2) Unconditional waivers and releases on final payment from all Subconsultants as
City may reasonably request to assure the Project will be free of claims arising
from required performances under this Agreement.

5.3 Review and Withholding. City's Project Manager will timely review and certify Payment Applications.
a. If the Payment Application is rejected, the Project Manager will issue a written listing of

the items not approved for payment.

b. City may withhold an amount sufficient to pay expenses that City reasonably expects to
incur in correcting the deficiency or deficiencies rejected for payment.

Termination.

6.1 For Convenience. City may terminate this Agreement for convenience, without cause, by
delivering a written termination notice stating the effective termination date, which may not be
less than 15 days following the date of delivery.

a. Consultant will be equitably compensated for Services furnished prior to receipt of the
termination notice and for reasonable costs incurred.

b. Consultant will also be similarly compensated for any approved effort expended, and
approved costs incurred, that are directly associated with Project closeout and delivery
of the required items to the City.

6.2

For Cause. City may terminate this Agreement for cause if Consultant fails to cure any breach of
this Agreement within seven days after receipt of written notice specifying the breach.

a.

Consultant will not be entitled to further payment until after City has determined its damages.
If City's damages resulting from the breach, as determined by City, are less than the equitable
amount due but not paid Consultant for Services furnished, City will pay the amount due to
Consultant, less City's damages, in accordance with the provisions of Sec. 5.

If City's direct damages exceed amounts otherwise due to Consultant, Consultant must pay
the difference to City immediately upon demand; however, Consultant will not be subject to
consequential damages more than $1,000,000 or the amount of this Agreement, whichever
is greater.

Conflict. Consultant acknowledges this Agreement is subject to A.R.S. § 38-511, which allows for
cancellation of this Agreement in the event any person who is significantly involved in initiating,
negotiating, securing, drafting, or creating the Agreement on City's behalf is also an employee, agent, or
consultant of any other party to this Agreement.

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Insurance. For the duration of the term of this Agreement, Consultant shall procure and maintain insurance
against claims for injuries to persons or damages to property which may arise from or in connection with the
performance of all tasks or work necessary to complete the Project as herein defined. Such insurance shall
cover Consultant, its agent(s), representative(s), employee(s) and any subcontractors.

8.1 Minimum Scope and Limit of Insurance. Coverage must be at least as broad as:

a.

Commercial General Liability (CGL): Insurance Services Office Form CG 00 01, including
products and completed operations, with limits of no less than $1,000,000 per occurrence
for bodily injury, personal injury, and property damage. If a general aggregate limit applies,
either the general aggregate limit shall apply separately to this project/location or the general
aggregate limit shall be twice the required occurrence limit.

Automobile Liability: Insurance Services Office Form Number CA 0001 covering Code
1 (any auto), with limits no less than $1,000,000 per accident for bodily injury and
property damage.

Worker’s Compensation: Insurance as required by the State of Arizona, with Statutory
Limits, and Employers’ Liability insurance with a limit of no less than $1,000,000 per
accident for bodily injury or disease.

8.2. Indemnification.

a.

To the fullest extent permitted by law, Consultant must defend, indemnify, and hold
harmless City and its elected officials, officers, employees and agents (each, an "Indemnified
Party," collectively, the "Indemnified Parties") for, from, and against any and all claims,
demands, actions, damages, judgments, settlements, personal injury (including sickness,
disease, death, and bodily harm), property damage (including loss of use), infringement,
governmental action and all other losses and expenses, including attorneys' fees and litigation
expenses (each, a "Demand or Expense" collectively "Demands or Expenses") asserted by
a third-party (i.e. a person or entity other than City or Consultant) and that arises out of or
results from the breach of this Agreement by the Consultant or the Consultant’s negligent
actions, errors or omissions (including any Subconsultant or Subcontractor or other person
or firm employed by Consultant), whether sustained before or after completion of the
Project.

This indemnity and hold harmless provision applies even ifa Demand or Expense is in part due
to the Indemnified Party's negligence or breach of a responsibility under this Agreement, but in
that event, Consultant will be liable only to the extent the Demand or Expense results from the
negligence or breach of a responsibility of Consultant or of any person or entity for whom
Consultant is responsible.

Consultant is not required to indemnify any Indemnified Parties for, from, or against
any Demand or Expense resulting from the Indemnified Party's sole negligence or other
fault solely attributable to the Indemnified Party.

City shall provide Consultant written notice of any claim for which it is entitled to
indemnity under this Agreement as promptly as is practicable, but no later than thirty
(30) days of City’s receipt of such claim. City shall reasonably cooperate with Consultant
in the defense of any such claim, suit or proceeding, including appeals, negotiations and
any settlement or compromise thereof, provided that Consultant shall control the
defense, negotiations and settlement or compromise thereof and shall keep City
informed of the proceedings and review and consider input from City; provided further,
that City shall be given the right to consent to the terms of any settlement or compromise
with respect to such matter, and such approval shall not be unreasonably withheld,
conditioned or delayed by City.

8.3 Other Insurance Provisions. The insurance policies required by the Section above must contain,
or be endorsed to contain the following insurance provisions:

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8.4

8.6

8.7

8.8

a. The City, its officers, officials, employees and volunteers are to be covered as
additional insureds of the CGL and automobile policies for any liability arising from or in
connection with the performance of all tasks or work necessary to complete the Project as
herein defined. Such liability may arise, but is not limited to, liability for materials, parts or
equipment furnished in connection with any tasks, or work performed by Consultant or on
its behalf and for liability arising from automobiles owned, leased, hired or borrowed on
behalf of the Consultant. General liability coverage can be provided in the form of an
endorsement to the Consultant’s existing insurance policies, provided such endorsement is
at least as broad as ISO Form CG 20 10, 11 85 or both CG 20 10 and CG 23 37, if later

revisions are used.

b. For any claims related to this Project, the Consultant’s insurance coverage shall be primary
insurance with respect to the City, its officers, officials, employees, and volunteers. Any
insurance ot self-insurance maintained by the City, its officers, officials, employees or volunteers
shall be in excess of the Consultant’s insurance and shall not contribute with it.

c. Each insurance policy required by this Section shall provide that coverage shall not be
canceled, except after providing notice to the City.

Acceptability of Insurers. Insurance is to be placed with insurers with a current A.M. Best rating of
no less than A: VII, unless the Consultant has obtained prior approval from the City stating that a
non-conforming insurer is acceptable to the City.

Waiver of Subrogation. Consultant hereby agrees to waive its rights of subrogation which any
insurer may acquire from Consultant by virtue of the payment of any loss. Consultant agrees to
obtain any endorsement that may be necessary to effect this waiver of subrogation. The Workers’
Compensation Policy shall be endorsed with a waiver of subrogation in favor of the City for all work
performed by the Consultant, its employees, agent(s) and subcontractor(s).

Verification of Coverage. Within 15 days of the Effective Date of this Agreement, Consultant shall
furnish the City with original certificates and amendatory endorsements, or copies of any applicable
insurance language making the coverage required by this Agreement effective. All certificates and
endorsements must be received and approved by the City before work commences. Failure to obtain,
submit or secure the City’s approval of the required insurance policies, certificates or endorsements prior
to the City’s agreement that work may commence shall not waive the Consultant’s obligations to obtain
and verify insurance coverage as otherwise provided in this Section. The City reserves the right to require
complete, certified copies of all required insurance policies, including any endorsements or amendments,
required by this Agreement at any time during the Term stated herein.

Consultant’s failure to obtain, submit or secure the City’s approval of the required insurance policies,
certificates or endorsements shall not be considered a Force Majeure or defense for any failure by the
Consultant to comply with the terms and conditions of the Agreement, including any schedule for
performance or completion of the Project.

Subcontractors. Consultant shall require and shall verify that all subcontractors maintain insurance
meeting all requirements of this Agreement.

Special Risk or Circumstances. The City reserves the right to modify these insurance requirements,
including any limits of coverage, based on the nature of the risk, ptior experience, insurer, coverage
or other circumstances unique to the Consultant, the Project or the insurer.

E-verify, Records and Audits. ‘To the extent applicable under A.R.S. § 41-4401, the Consultant warrants its
compliance and that of its Subconsultants with all federal immigration laws and regulations that relate to their
employees and compliance with the E-verify requirements under A.R.S. § 23-214(A). The Consultant or
Subconsultant’s breach of this warranty shall be deemed a material breach of the Agreement and may result in
the termination of the Agreement by the City under the terms of this Agreement. The City retains the legal right
to randomly inspect the papers and records of the other party to ensure that the other party is complying with
the above-mentioned warranty. The Consultant and Subconsultant warrant to keep their respective papers and
records open for random inspection during normal business hours by the other party. The Consultant and

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10.

11.

Subconsultant shall cooperate with the City’s random inspections, including granting the City entry rights
onto their respective properties to perform the random inspections and waiving their respective rights to
keep such papers and records confidential.

No Boycott of Israel. To the extent A.R.S § 35-393 through § 35-393.03 are applicable, the parties hereby
certify that they are not currently engaged in, and agree for the duration of the Agreement to not engage
in, a boycott of goods or services from Israel, as that term is defined in A.R.S § 35-393.

Uyghur Forced Labor Prevention Act (UFLPA). Consultant certifies that it does not currently, and
during the term of this Agreement, will not use:

the forced labor of ethnic Uyghurs in the People’s Republic of China;

b. any goods or services produced by the forced labor of ethnic Uyghurs in the People’s
Republic of China; and
c. any contractors, subcontractors or suppliers that use the forced labor or any goods ot

services produced by the forced labor of ethnic Uyghurs in the People’s Republic of China.

Attestation of PCI Compliance. When applicable, the Contractor will provide the City annually with a
Payment Card Industry Data Security Standard (PCI DSS) attestation of compliance certificate signed by
an officer of Contractor with oversight responsibility.

Notices.

13.1 A notice, request or other communication that is required or permitted under this Agreement
(each "Notice") will be effective only if:

a. The Notice is in writing; and

b. Delivered in person or by overnight courier service (delivery charges prepaid), certified
or registered mail (return receipt requested).

Cc. Notice will be deemed to have been delivered to the person to whom it is addressed as
of the date of receipt, if:

(1) Received on a business day before 5:00 p-m. at the address for Notices identified
for the Party in this Agreement by U.S. Mail, hand delivery, or overnight courier
service; or

(2) As of the next business day after receipt, if received after 5:00 p.m.

d. The burden of proof of the place and time of delivery is upon the Party giving the Notice.
e. Digitalized signatures and copies of signatures will have the same effect as original signatures.

13.2 Representatives.

a. Consultant. Consultant's representative (the "Consultant's Representative") authorized
to act on Consultant's behalf with respect to the Project, and his or her address for
Notice delivery is:
Peak Transit, LLC
c/o Brady Young

600 East Colonial Dr, Suite 100
Orlando, FL 32803

b. City. City's representative ("City's Representative") authorized to act on City's behalf,
and his or her address for Notice delivery is:

City of Glendale

c/o Shoalynn Gilliland
5850 W. Glendale Ave.
Glendale, Arizona 85301

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With required copy to:

City Manager City Attorney
City of Glendale City of Glendale
5850 West Glendale Avenue 5850 West Glendale Avenue
Glendale, Arizona 85301 Glendale, Arizona 85301
c. Concurrent Notices.
(1) All notices to City's representative must be given concurrently to City Manager
and City Attorney.
(2) A notice will not be deemed to have been received by City's representative until the

time that it has also been received by the City Manager and the City Attorney.

(3) City may appoint one or more designees for the purpose of receiving notice by
delivery of a written notice to Consultant identifying the designee(s) and their
respective addresses for notices.

14. Entire Agreement; Survival; Counterparts; Signatures.
14.1 Integration. This Agreement contains, except as stated below, the entire agreement between City

14.2

14.3

14.4

14.5

14.6

and Consultant and supersedes all prior conversations and negotiations between the parties
regarding the Project or this Agreement.

a. Neither Party has made any representations, warranties or agreements as to any matters
concerning the Agreement's subject matter.

b. Representations, statements, conditions, or warranties not contained in this Agreement
will not be binding on the parties.

c. Inconsistencies between the solicitation, any addenda attached to the solicitation, the
response or any excerpts, if any, and this Agreement, will be resolved by the terms and
conditions stated in this Agreement.

Interpretation.

a. The parties fairly negotiated the Agreement's provisions to the extent they believed
necessary and with the legal representation they deemed appropriate.

b. The parties are of equal bargaining position and this Agreement must be construed
equally between the parties without consideration of which of the parties may have
drafted this Agreement.

c. The Agreement will be interpreted in accordance with the laws of the State of Arizona.

Survival. Except as specifically provided otherwise in this Agreement, each warranty, representation,
indemnification and hold harmless provision, insurance requirement, and every other right, remedy
and responsibility of a Party, will survive completion of the Project, or the earlier termination of this
Agreement.

Amendment. No amendment to this Agreement will be binding unless in writing and executed by
the parties. Electronic signature blocks do not constitute execution for purposes of this
Agreement. Any amendment may be subject to City Council approval.

Remedies. All rights and remedies provided in this Agreement are cumulative and the exercise of
any one or more right or remedy will not affect any other rights or remedies under this Agreement
or applicable law.

Severability. If any provision of this Agreement is voided or found unenforceable, that determination
will not affect the validity of the other provisions, and the voided or unenforceable provision will be
reformed to conform with applicable law.

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16.

17.

14.7

Term.
15.1

15.2

Counterparts. This Agreement may be executed in counterparts, and all counterparts will together
comprise one instrument.

Extensions. The term of this Agreement commences upon the effective date and continues for a one
(1) year initial period. The City may, at its option and with the approval of the Consultant, extend the
term of this Agreement an additional four (4) years, on an annual basis. Consultant will be notified in
writing by the City of its intent to extend the Agreement period at least thirty (30) calendar days prior
to the expiration of the original or any extension period. Price adjustments will only be reviewed
during the Agreement extension period and will be a determining factor for any extension. There are
no automatic extensions or renewals of this Agreement.

Extension for Procurement Processes. Upon the expiration of the Term of this Agreement, including
the initial term and any renewals, at the City’s sole discretion, this Agreement may be extended on a
month-to-month basis for a maximum of six (6) months to allow for the City to complete its
procurement process to select a vendor to provide the services/materials similar to those provided
under this Agreement. The City will notify the Contractor in writing of its intent to extend the
Agreement at least thirty (30) calendar days prior to the expiration of the Term. Any extension
provided under this subsection will continue under the same terms and conditions as in effect
immediately prior to the expiration of the then-current term.

Dispute Resolution. Any controversy or claim arising out of or relating to this contract, or the breach
thereof, shall be settled by arbitration administered according to the American Arbitration Association’s
Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator may be entered in any
court having jurisdiction thereof.

Exhibits. The following exhibits, with reference to the term in which they are first referenced, are
incorporated by this reference.

Exhibit A Project
Exhibit B Compensation
Exhibit C Additional Terms and Conditions

[Signatures on following page.]

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The parties enter into this Agreement effective as of the date shown above.

ATTEST:

Julie K. Bower
City Clerk

APPROVED AS TO FORM:

(SEAL)

Michael D. Bailey
City Attorney

City of Glendale,
an Arizona municipal corporation

By: Kevin R. Phelps
Its: Interim City Manager

Peak Transit, LLC,
a Flori imited Liability Company

.

$-18-25°

By: Cole Schtimsher
Its: CLO

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EXHIBIT A
Services Agreement

PROJECT
(Automatic Vehicle Location and Passenger Counting Tracking System)

See attached solicitation.

i CITY OF GLENDALE
City of Glendale Procurement Division

Solicitation Number: RFP 24-67 / 42400097 5970 West Brown Street,
Glendale AUTOMATIC VEHICLE LOCATION, PASSENGER Suite 210
COUNTING TRACKING SYSTEM Glendale, Arizona 85302

1. INTRODUCTION

The City of Glendale Transit Division is soliciting Request for Proposals from qualified
firms to provide Automatic Vehicle Location and Passenger Counter (PC) System for
its city-operated fixed route circulator transit buses (GUS Bus). No federal funding
will be utilized to fund this project.

2. BACKGROUND

The City of Glendale Transit Division operates the GUS bus fixed-route transit
circulator system in Glendale, AZ. This solicitation seeks a qualified vendor to provide
a GPS Automatic Vehicle Location (AVL) and Passenger Counter (PC) System for this
bus system. The system is to allow instantaneous tracking of fleet vehicles accurately
and without interruption of coverage along with meeting the passenger counting
needs of Glendale Transit.

3. SCOPE OF WORK

The proposed system should be completely inclusive of all necessary equipment and
software. Glendale Transit’s automated vehicle location and passenger counter
monitoring goals include a reliable, scalable system supporting a current fixed-route
bus system consisting of three (3) weekday and one (1) weekend routes and nine (9)
current vehicles viewable from both an Administrative Platform and a customer facing
app/interface reflecting routes over a map with real time and passenger count
updates on the location of the GUS buses. The AVL & PC system needs to
accommodate the following:

A. 35-Foot Coach Buses:
e Three (3) buses:
o 1 international Aero Lite 2016
o 1 Arboc 2019
o 1 freightliner Aero Lite 2024 (on order)
e Automated vehicle location
e Passenger counting
e Track speed and stop durations
e Track route history including miles travelled, location, speed, time and date
e Assignable in the system to differing routes and schedules

B. 25-Foot Cutaway Buses:
e Three (3) Ford El Dorado’s

o Model years 1 - 2015, 2- 2017

o Three (3) Ford Starcraft

o Model years 2024 (3 buses on order)
e Automated vehicle location
e Passenger counting
e Track speed and stop durations

3 rev. 12.11.2020

~ Solicitation Number: RFP 24-67 / 42400097 5970 West Brown Street,
Glendale AUTOMATIC VEHICLE LOCATION, PASSENGER Suite 210
COUNTING TRACKING SYSTEM Glendale, Arizona 85302

e Track route history including miles travelled, location, speed, time and date
e Assignable in the system to differing routes and schedules

C. Passenger Counter: The Glendale Transit buses have only one (1) door that
passengers both board. and disembark through. Therefore, the automated
passenger coor reader/counter must be able to count the number of passengers
boarding and exiting the bus through the same door. It must also use the GPS or
have a way to identify the street location where each passenger boards and
disembarks the bus along the assigned route. The system must provide a read out
at the end of each shift of the total number of passengers boarding and
disembarking.

3.1. System Details
The system must be able to expand to a system to cover additional vehicles,
routes, and technologies. The Contractor shall provide the appropriate
installation plans and all parts/material/hardware/software for installation by
Glendale Transit’s “make ready” vendor for any future purchases. The system
should allow for use for the public to track the bus on a particular route. The
system should provide the requested functionality for each of the types of
vehicles specified above. Additionally, the vendors software and platform should
be able to adapt to new technologies as they become available.

3.2 Product Specification
The Contractor must detail their GPS tracking and passenger counting system
and related components. All parts not specifically mentioned, which are
necessary to provide a complete system, must be included in the system and
conform in durability and quality of material and workmanship to that which is
industry standard. All system components must be new and of current model
under standard production by the manufacturer. The Contractor must ensure
that the system is complete when delivered and is ready for operation. Omission
of any essential detail from these specifications does not relieve the Contractor
from furnishing a complete system.

3.3 System Requirements

3.3.1 The system must be scalable in terms of being complementary to new
technologies. The system must obtain GPS information for each vehicle
using GPS satellites orbiting the earth. The GPS positional accuracy
should be rated to five (5) meter accuracy or less and provide at least ten
(10) meter accuracy ninety (90%) percent of the time.

3.3.2 Information to be transmitted about each vehicle must be updated at
least every three (3) seconds and should include:
o Latitude and longitude
o Direction of travel
o Speed

4 rev. 12.11.2020 |

~ City of Glendale Procurement Disicion
C7 Solicitation Number: RFP 24-67 / 42400097 5970 West Brown Street,
Glendale AUTOMATIC VEHICLE LOCATION, PASSENGER Suite 210
wee COUNTING TRACKING SYSTEM Glendale, Arizona 85302

o Mileage tracking
o Historical access to all the above for a minimum of 3 years

3.3.3 The in-vehicle equipment will communicate via a broadband wireless
connection and be accessible for the City of Glendale Transit computers
and handheld devices. Staff desktop and laptop computers are generally
Intel i5 processors, 16GB of memory, and running on Windows 10
operating systems; handheld devices are either Android or IOS based
devices.

3.4 Functional Capabilities

3.4.1. The system must be capable of supporting the following functions:

e Real-time Instant Location: The operator or dispatcher must be able
to select any one or more vehicles and display the current known
locations of those selected vehicles on a map with a bus routes
overlay. Information associated with the vehicles including: Custom
Vehicle ID, location, speed, driving direction, and last communication
time and date should all be displayed.

e Passenger Counting: The operator must have the ability to input
passenger boarding’s by type through a touch-based input computer
device connected to the proposed AVL system.

e Communication Interval: The tracking System should report real-time
vehicle location data every three (3) seconds while the vehicle is in
transit. The communication interval should be automated and not
require requests or intervention from the system operator's or
dispatchers’ computers.

e Administrative visualization of vehicle location and related information
on electronic map, accessible on both PC and mobile interfaces,
including:

o Vehicle/ Custom ID number.

o Historical track route custom color coded by speed with all
locations tagged with date and time.

o Expanded vehicle data including current speed, direction of travel,
verification of last data transmission.

o Ability to select and view one vehicle or entire fleet.

e Input and display bus routes, schedules, and stops into system for
administrative purposes and customer visualization.

e Ability to see each bus route in a map overlay. Each route would be
viewed either individually or by the entire systern/fleet.

5 rev. 12.11.2020

Glendale

City of Glendale CITY OF GLENDALE
Procurement Division

Solicitation Number: RFP 24-67 / 42400097 5970 West Brown Street,
AUTOMATIC VEHICLE LOCATION, PASSENGER Suite 210
COUNTING TRACKING SYSTEM Glendale, Arizona 85302

3.4.2

Ability for Glendale Transit staff to modify and manipulate established

bus routes, schedules, and stops on the system.

Assignment of any fleet vehicle to a specific route.

Ability to group vehicles by type and ability to modify system vehicle

information.

Ability to add, remove, and replace vehicles on system.

Input defined boundaries (geo-fencing) around fixed route locations

for off route or out of area notifications.

Customer facing visualization of vehicle location and related

information on electronic map, accessible on both personal

computers and mobile interfaces, including:

o Route selection and respective vehicle displaying current location,
direction of travel, and whether the vehicle is stopped or in motion

o Applicable route time points or designated stops with scheduled
arrival/departure times viewable in interface

o Complete route schedule available in interface

o Available seating or passenger capacity available on the selected
bus

o Bus/station monitor or display capability at transit transfer
centers/hubs scalable to view real-time information regarding
routes which utilize each location

Support of customer facing bus/station displays at transit transfer
centers with animated map scalable to view real-time information
regarding the routes and vehicles utilizing each specific transfer
center.

Support for customer facing PC, mobile, and bus station displays for
advertising and/or sponsorship information.

o Provide information regarding the systems capability of automatic
door passenger counting for single door buses. Including if it has
the capabilities of the announcing system tying together with the
destination sign.

GTFS Weblink: System must provide and maintain a General Transit
Feed Specification (GTFS) weblink. GTFS defines a common format for
public transportation schedules and associated geographic information.
The GTFS Schedule contains information about routes, schedules, fares,
and geographic transit details and it is presented in simple text files. The
GTFS link must include Vehicle Revenue Miles (VRM), Vehicle Revenue
Hours (VRH), Passenger Miles Traveled (PMT), Unlinked Passenger Trips
(UPT) and Operating Expenses.

3.5 Report Generating

6 rev. 12.11.2020

City of Glendale CITY OF GLENDALE
Procurement Division

Solicitation Number: RFP 24-67 / 42400097 5970 West Brown Street,

Glendale AUTOMATIC VEHICLE LOCATION, PASSENGER Suite 210

COUNTING TRACKING SYSTEM Glendale, Arizona 85302

3.6

3.7

3.8

3.9

The System must provide a user-friendly ad-hoc reporting function within the
software. This facilitates the creation of reports for management. Reports should
be customizable to management discretion.

Travel History Playback

The system must provide a function to allow the agency to playback the history
file of all vehicles on any date. The vehicle’ travel pattern must be displayed on
the map, along with the speed, direction, time, and date. The system operator or
dispatcher should be able to view the entire trip as a speed color-coded trail.
System must have the capability to store data history for a minimum of three (3)
years. The City shall have real time access to stated recordings.

System Security

The system security architecture must allow for the designation of a security
administrator. There must be provisions for the System to handle security
measures including user identifications (ID’s) and passwords. Access to these
user IDs and passwords must be restricted. Customized login permissions must
be assigned by the security administrator that designates the rolls of users.
Customized logins will assign control program access and prevent unauthorized
persons from viewing or modifying information.

Vehicle Tracking Hardware

The GPS vehicle tracking system must have integrated wireless data
transmission. The mobile tracking unit must be a one-piece design and utilize
the on-board vehicle power. The device should be resistant to shock, vibration,
heat, cold, and electronic interference. The mobile unit must be maintenance
free for a driver and require no operation or intervention by a driver.

User interface

The User interface should provide a full-screen map viewing. Maps must offer
animated maps, as well as satellite imagery with animated map overlay. It must
also include a visualization of vehicle location and related information on an
electronic map, including:

Vehicle/route number.

Current location of one or all vehicles in the fleet.

Available seating/passenger capacity of bus.

Historical track route custom color-coded by speed with available date

including direction of travel, time and date.

e Expanded vehicle data including current location, current speed, direction of
travel, and verification of last data transmission.

e Ability to select and view one vehicle or all vehicles with optimal zoom
settings.

e The system operator or dispatcher operator must be able to select any one

or more vehicles and display the current known locations of those selected

vehicles on the map.

7 rev. 12.11.2020

City of Glendale CITY OF GLENDALE
Procurement Division

Solicitation Number: RFP 24-67 / 42400097 5970 West Brown Street,

Glendale AUTOMATIC VEHICLE LOCATION, PASSENGER Suite 210

COUNTING TRACKING SYSTEM Glendale, Arizona 85302

e System shall allow the user to group vehicles by various criteria so they can
choose to view only vehicles that they need to see with the option to hide
unneeded units.

e System must provide immediate access to historical data for report
generation for a timespan of not less than three (3) years.

The system must be capable of geo-coding/fencing user specified areas for both
reporting and alerting functions. The system must be able to send user-
configurable alerts to notify selected users of events such as:

e Vehicles out-of-service-area (“geo-fencing”)
e Excessive speed, hard acceleration, braking, etc.

The system must allow detailed historical reporting in both detailed and
summary reports. User interface application must be able to run on a standard
PC with Windows Operating Systems and mobile devices running Android and
|OS and be available through the Google Play and Apple App Store.

3.10 Mandatory Requirements of GPS Vehicle Monitoring Device:

e GPS Tracking

Locates vehicles in near real time

Monitors vehicle mileage

Monitors vehicle speed

Geo-Fence customizable to each vehicle

Installation guidance for the system

Ability to track and trend previous month vehicle data
Vendors warranty information

3.11 Training

Training must be provided to City personnel and must be conducted with the
most current version on the proposed system software. Training and instruction
of City of Glendale’s mechanics on installation and removal of AVL equipment
for future equipment replacements, as well as general maintenance and
troubleshooting of the equipment is also required.

The vendor must provide training to users and administrators. The training must
be designed in a “Train the Trainer” model that ensures staff self-sufficiency.

3.12 Marketing

The Contractor must have a marketing/outreach plan to deploy the product.

3.13 Installation

Contractor shall perform installation for basic hardware units (power, ground,
antennas, etc.). Any advanced hardware installation or required software setup
and installation will be the responsibility of the Contractor. All devices specified
in the resultant contract shall be supplied, installed, configured, and

8 rev. 12.11.2020

C7 Solicitation Number: RFP 24-67 / 42400097 5970 West Brown Street,
Glendale AUTOMATIC VEHICLE LOCATION, PASSENGER Suite 210
oe COUNTING TRACKING SYSTEM Glendale, Arizona 85302

successfully tested at no additional cost to the City. These include devices for
automatically locating the vehicle and transmitting data.

3.14 Maintenance and Support
Contractor must maintain the AVL/PC service and administer the software.

3.15 Service Level Requirements and Timelines:

The Contractor will be required to ensure that the solution meets or exceeds the
following service level requirements of timelines:

Hardware Issues:

e Acknowledgement of issue within 2 hours of reporting to the Contractor by
Glendale Administrators during typical business hours.

e Ongoing issue tracking service/system available for use by Glendale.

e Resolve issue remotely if possible or arrange for express shipment of
replacement parts.

Software Issues/Outages:

e Acknowledgement of issue within 2 hours of reporting to the Contractor by
Glendale Administrators during typical business hours.

e Ongoing issue tracking service/system available for use by Glendale.

Backend Data or Updates (referring to transit schedule related information):

e Acknowledgement of issues within 2 hours of reporting to the Contractor by
Glendale Administrators during typical business hours.

e Ongoing issue tracking service/system available for use by Glendale

The Contractors customer support for the software, maintenance and technical
support for the hardware should be available at least between the hours of 7AM
to 7PM (Arizona Time Zone), Monday through Friday with access available on
Saturdays.

Contractor must provide 24/7 support 365 days a year and response times.
Contractor must have warranty information on hardware life expectancy and how
repairs are normally made. The Contractor must provide information on the
frequency of software updates and patches. The Contractor must provide five (5)
years of maintenance and support included in the proposal price. The
Contractor must provide the annual support contract requirements and
anticipated costs beyond the initial five (5) years of support.

4. TERM
The term of the resultant contract shall be for a one (1) year initial term. The City
may, at its option and upon mutual agreement with the Bidder(s), extend the term of
this agreement for an additional four (4) years.

5. OPTION TO EXTEND
Based on satisfactory Bidder performance, the City, may at its option and upon
mutual agreement with the Bidder, extend the term of this agreement for an

9 rev. 12.11.2020

is City of Glendale CITY OF GLENDALE

a . Pi it Divisii
Cy Solicitation Number: RFP 24-67 / 42400097 | sovowect Gran Steet,
Glendale AUTOMATIC VEHICLE LOCATION, PASSENGER Suite 210

COUNTING TRACKING SYSTEM Glendale, Arizona 85302

additional four (4) years renewable on an annual basis. Bidder shall be notified in
writing by the City Materials Manager of the City's intention to extend the contract

period at least ninety (90) calendar days prior to the expiration of the original
contract period.

10 rev. 12.11.2020

EXHIBIT B
Services Agreement

COMPENSATION
(1 paAutomatic Vehicle Location and Passenger Counting Tracking Systemge)

NOT-TO-EXCEED AMOUNT

The total amount of compensation paid to Consultant for full completion of all work required by the Project
during the entire term of the Project must not exceed $210,000.

DETAILED PROJECT COMPENSATION

Per attached price sheet.

G

Glendale

City of Glendale

Solicitation Number: RFP 24-67 / 42400097
AUTOMATIC VEHICLE LOCATION WITH PASSENGER COUNTING

TRACING SYSTEM

REVISED PRICING WORKBOOK

CITY OF GLENDALE
Procurement
Department
5970 West Brown
Street, Suite 210
Glendale, Arizona
85302

3. Pricinc/Cost WorKBook

Contractor must complete the Pricing Schedule below. Any items not clearly listed on Contractor’s
submitted price proposal will be considered included in Contractor’s price at no additional cost to the
City. All pricing should contemplate compliance with the performance requirements as specified in the

Scope of Work.

Instructions:

a. The cost proposal must be submitted separately from the rest of the written proposal.

b. Cost proposals shall be quoted as an all-inclusive fixed fee for services.

c. All inclusive - covers all direct and indirect necessary expenses including but not limited to:
travel, telephone, copying, and other out-of-pocket expenses.

d. Not to Exceed - The actual fees shall not exceed the amount specified in fee proposal.

PRICE SCHEDULE

ROUTE TRANSIT CIRCULATORS

AUTOMATIC VEHICLE LOCATION/PASSENGER COUNTING TRACKING SYSTEM FOR GLENDALE FIXED

technical support, product

initial 3 years of maintenance and

warranty, initial Glendale employee
training and instruction materials.

. Est Annual Extended
Item soe Unit of age sD .
No. Description Measure Quantities Unit Price Price
(A) (B) (AX B)
1 Automatic Vehicle
Location/Passenger Counting
Tracking System for Glendale Fixed
Route Transit Circulators as per
Scope of Work
The complete system includes the
following:
Software, software updates and Complete
patches, equipment, hardware, P 9 $14,111 $127,000
System re 7 ie
related components, parts,
accessories, materials, supplies,
installation, and implementation. Go1Ges S-16- 2S

2 Initial three (3) years of
maintenance and technical