Agreement

City of Glendale — Regular Meeting (2025-06-24)

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1 
01/28/2025 
LINKING AGREEMENT 
BETWEEN 
THE CITY OF GLENDALE, ARIZONA 
AND 
MESA ENERGY SYSTEMS, INC. 
 
This Linking Agreement (“Agreement”) is entered into as of this       day of      , 2025, between the 
City of Glendale, an Arizona municipal corporation (“City”), and Mesa Energy Systems, Inc., a California 
corporation, authorized to do business in Arizona (“Contractor”), collectively, the “Parties.” 
 
RECITALS 
  
A. 
On May 13, 2025, the State of Arizona, a member of the S.A.V.E Cooperative Purchasing Agreement.,  
entered into a contract with Contractor to purchase the goods and services described in the HVAC 
Maintenance, Repair, and Emergency Services Contract No. CTR076875 (“Cooperative 
Agreement”), which is attached hereto as Exhibit A. The Cooperative Agreement allows its 
cooperative use by other governmental agencies, including the City.  
 
B. 
Section 2-149 of the City’s Procurement Code permits the Finance Director to procure goods and 
services by participating with other governmental units in cooperative purchasing agreements when 
the best interests of the City would be served.  
 
C. 
Section 2-149 also provides that the Finance Director may enter into such cooperative agreements 
without meeting the formal or informal solicitation and bid requirements of Glendale City Code 
Sections 2-145 and 2-146.  
 
D. 
The City wishes to contract with Contractor for supplies or services identical to those being provided 
to other units of government under the Cooperative Agreement. Contractor consents to the City’s 
cooperative use of the terms and conditions of the Cooperative Agreement, and agrees to provide 
the supplies and services set forth in the Statement of Work appended hereto as Exhibit B. 
 
AGREEMENT 
 
NOW, THEREFORE, in consideration of the foregoing recitals, which are incorporated by reference, and 
the covenants and promises contained in this Linking Agreement, the parties agree as follows: 
 
1. 
Term of Agreement.   
 
A. 
As provided in the Cooperative Agreement, purchases can be made by governmental entities 
from the date of award, which was May 20, 2025, until the date the contract terminates on 
May 19, 2026, unless the term is extended by mutual agreement of the parties to the 
Cooperative Agreement.  The Cooperative Agreement, however, may not be extended 
beyond May 19, 2030.  The initial period of this Agreement is the period from the Effective 
Date of this Agreement until May 19, 2026.  
 
B. 
The City may extend the term of this Agreement in increments of one (1) or more months 
and do so one or more times, provided that the maximum aggregate term of the Contract 
including extensions cannot exceed the maximum aggregate term of five (5) years. The City 
will give the Contractor notice that it is exercising its option to extend this Agreement as 
soon as practicable after the State of Arizona grants its extension. Glendale extensions are

2 
01/28/2025 
not automatic and shall only occur if the City affirmatively exercises its right to extend this 
Agreement.   
 
2. 
Scope of Work; Terms, Conditions, and Specifications.  
 
A. 
Contractor shall provide City the supplies and/or services identified in the Scope of Work 
attached as Exhibit B. 
 
B. 
Contractor agrees to comply with all the terms, conditions and specifications of the 
Cooperative Purchasing Agreement. Such terms, conditions and specifications are 
specifically incorporated into and are an enforceable part of this Agreement.   
 
3. 
Compensation.  
 
A. 
City shall pay Contractor compensation at the same rate and on the same schedule as 
provided in the Cooperative Purchasing Agreement, which is attached hereto as Exhibit C. 
 
B. 
The total purchase price for the supplies and/or services purchased under this Agreement 
shall not exceed two million five hundred thousand dollars ($2,500,000) for the entire term 
of the Agreement (initial term plus any extensions). 
 
4. 
Cancellation.  This Agreement may be cancelled pursuant to A.R.S. § 38-511. 
 
5. 
Non-discrimination.  Contractor must not discriminate against any employee or applicant for 
employment on the basis of race, color, religion, sex, national origin, age, marital status, sexual 
orientation, gender identity or expression, genetic characteristics, familial status, U.S. military veteran 
status or any disability.  Contractor will require any Sub-contractor to be bound to the same 
requirements as stated within this section.  Contractor, and on behalf of any subcontractors, warrants 
compliance with this section. 
 
6. 
Insurance Certificate.  A certificate of insurance applying to this Agreement must be provided to the 
City prior to the Effective Date.  
 
7. 
E-verify.  Contractor complies with A.R.S. § 23-214 and agrees to comply with the requirements of 
A.R.S. § 41-4401. 
 
8. 
No Boycott of Israel.  To the extent A.R.S § 35-393 through § 35-393.03 are applicable, the parties 
hereby certify that they are not currently engaged in, and agree for the duration of the Agreement to 
not engage in, a boycott of goods or services from Israel, as that term is defined in A.R.S § 35-393. 
 
9. 
Uyghur Forced Labor Prevention Act (UFLPA). Contractor certifies that it does not currently, and 
during the term of this Agreement, will not use: 
 
a.  
the forced labor of ethnic Uyghurs in the People’s Republic of China;  
b. 
any goods or services produced by the forced labor of ethnic Uyghurs in the People’s 
Republic of China; and  
c. 
any contractors, subcontractors or suppliers that use the forced labor or any goods 
or services produced by the forced labor of ethnic Uyghurs in the People’s Republic 
of China.

LINKING AGREEMENT 
BETWEEN 
THE CITY OF GLENDALE, ARIZONA 
AND 
MESA ENERGY SYSTEMS, INC. 
 
 
EXHIBIT A 
STATE OF ARIZONA CONTRACT NO. CTR076875 
HVAC MAINTENANCE, REPAIR, AND EMERGENCY SERVICES

LINKING AGREEMENT 
BETWEEN 
THE CITY OF GLENDALE, ARIZONA 
AND 
MESA ENERGY SYSTEMS, INC. 
 
EXHIBIT B 
Scope of Work 
 
Contractor will provide HVAC Maintenance, Repair, And Emergency Services for City of Glendale Facilities 
on as-neede basis.

LINKING AGREEMENT 
BETWEEN 
THE CITY OF GLENDALE, ARIZONA 
AND 
MESA ENERGY SYSTEMS, INC.  
 
EXHIBIT C 
 
METHOD AND AMOUNT OF COMPENSATION 
 
The method and amount of compensation is in accordance with section 3 of this agreement. 
 
NOT TO EXCEED AMOUNT 
 
The total amount of compensation paid to Contractor for full completion of all work required by the 
Statement of Work must not exceed $2,500,000 for the entire term of the Agreement. 
 
DETAILED PROJECT COMPENSATION 
 
City shall pay contractor compensation in accordance with the rates as set forth in the State of Arizona 
Contract No. CTR076875 for HVAC Maintenance, Repair, and Emergency Services.

Proposal Title 
2 
Solicitation No. BPM006897 
4/23/2025 
1. Attachment 1 – Offer and Acceptance Form
CTR076875
May 20, 2025
State of Arizona Awarded this 13th day of May 2025
Dustin Deason 
Procurement Manager

Request for Proposal  
under A.R.S. § 41-2534 
 Notice Page 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
 
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Solicitation Number:  
 
BPM006897 
Description:  
 
HVAC Maintenance, Repair, and Emergency Services 
Solicitation Due Date and Time:  
 
As indicated in APP  
 
 
 
Pre-Offer Conference:  
 
Pre-Offer Conference will not be conducted 
 
 
 
Proposals will only be accepted online in the “State’s eProcurement System”, Arizona 
Procurement Portal (APP), at https://app.az.gov until the “Bid/Offer Due Date” indicated in the 
“State’s eProcurement System” for the Solicitation No. shown at the top of this page. Proposals 
must be in the State Procurement Office’s possession online no later than that deadline. 
Submit technical inquiries about navigating and/or submitting proposals in the State’s eProcurement 
System to the State’s eProcurement System Help Desk by phone at (602) 542-7600, option 2; or by 
email to app@azdoa.gov.  
LATE PROPOSALS WILL NOT BE CONSIDERED. No extension or grace period will be given for 
delays or incomplete proposals caused by internet connectivity problems, file uploading difficulties, or 
misunderstanding of the requirements or procedures for online submission in the “State’s 
eProcurement System”.  
It is the responsibility of the Prospective Offeror to routinely check the APP website for Solicitation 
Amendments. Additional instructions for preparing an Offer are included in this solicitation.  
Persons with a disability may request a reasonable accommodation, such as a sign language 
interpreter, by contacting the Solicitation contact person. Requests shall be made as early as possible 
to allow time to arrange for the accommodation.

Table of Contents 
Request for Proposal under A.R.S. § 41-2534 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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Click here to return to the Table of Contents 
 
Notice Page                                                                                   
Table of Contents 
Solicitation Summary 
3 
Scope of Work 
5 
Special Terms and Conditions 
16 
Addendum A to the Special Terms and Conditions 
44 
Uniform Terms and Conditions 
48

Solicitation Summary 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
Solicitation Requirements  |  Revision No. 9  |  Revised 09-24  |  Page 3 of 66 
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Solicitation Summary 
 
1. 
What is the State Soliciting?  
The Arizona Department of Administration, General Services Division (the State), as authorized 
under A.R.S. § 41-2501 et seq. is seeking to establish one or more mandatory statewide Contracts 
to provide HVAC Maintenance, Repair, and Emergency Services. 
The State anticipates awarding contract(s) with the intent to secure service coverage statewide. 
Whether or not it actually enters into any contracts, how many contracts it enters into, and how the 
work is awarded between those contracts are all at the State’s discretion. Furthermore, the State 
will use any awarded contracts on an as-needed basis, with no guarantee as to its actual spending 
under them. 
The State reserves the right to accept any item or combination of items specified in the Solicitation, 
unless the Offeror expressly restricts an item or combination of items in its Offer, and conditions 
its response on receiving all items for which it provided a proposal. In the event of such restriction, 
the State will evaluate if an award on such a basis will result in the best value and is in the best 
interest for the State. The State may otherwise determine, at its sole discretion, that such restriction 
is non-responsive and deem the Offeror ineligible for further evaluation. 
2. 
What is in the Solicitation? 
2.1. 
At the time of publication, the following documents are included in the Solicitation:  
2.1.1. 
Attachment: BPM006897 Solicitation Requirements 
2.1.1.1. 
Notice / Cover Page 
2.1.1.2. 
Table of Contents 
2.1.1.3. 
Solicitation Summary 
2.1.1.4. 
Scope of Work 
2.1.1.5. 
Special Terms and Conditions 
2.1.1.6. 
Addendum A to the Special Terms and Conditions 
2.1.1.7. 
Addendum B to the Special Terms and Conditions 
2.1.1.8. 
Uniform Terms and Conditions  
 
2.1.2. 
Attachment: BPM006897 Solicitation Instructions 
2.1.2.1. 
Special Instructions to Offerors 
2.1.2.2. 
Standard Instructions to Offerors (RFP) 
 
2.1.3. 
Solicitation Attachments 
2.1.3.1. 
Offer and Acceptance 
2.1.3.2. 
Boycott of Israel Disclosure

Solicitation Summary 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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2.1.3.3. 
Forced Labor of Ethnic Uyghurs Ban 
2.1.3.4. 
Confidential Information Designation 
○ Confidential Information Designation (for reference only) 
2.1.3.5. 
Conformance Statements and Exceptions Requests 
2.1.3.6. 
Key Personnel 
2.1.3.7. 
Letter of Insurability 
2.1.3.8. 
Organization Profile 
2.1.3.9. 
Proposed Subcontractors 
2.1.3.10. 
Experience and Capacity Response 
2.1.3.11. 
References 
2.1.3.12. 
Method of Approach 
 
2.2. 
The State may issue a Solicitation Amendment at any time after Solicitation publication 
and before the Offer due date. It is the responsibility of the Prospective Offeror to routinely 
check the APP website for any Solicitation Amendments and revised documents.

Scope of Work 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
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Scope of Work 
Scope of Work 
1.
Purpose and Background
The purpose of this Solicitation is to establish the State’s HVAC Maintenance, Repair and 
Emergency Services Program for Eligible Agencies, Employees, and the State of Arizona. 
The Arizona Department of Administration (ADOA) is requesting proposals from qualified 
firms for the purpose of providing HVAC Maintenance, Repair and Emergency 
Services. These services will be provided for multiple facilities owned and/or managed 
by Eligible Agencies and/or CoOp users. 
2.
HVAC Maintenance, Repair and Emergency Services Clarifications
2.1. 
For clarification purposes within the scope of work as well as the 
attachments, the following abbreviations are defined: 
AHU 
Air handling unit 
CFM Cubic feet per minute 
CLG TWR Cooling Tower 
TSP Total static pressure 
CHWR 
Chilled water return 
PNEU Pneumatic 
CDWS 
Condenser water supply 
ELEC Electric 
CDWR 
Condenser water return 
D 
Daily 
PPS 
Pumps 
W 
Weekly 
GPM 
Gallons per minute 
M 
Monthly 
TDH 
Total dynamic head 
Q 
Quarterly 
HVAC 
Heating, ventilating and 
SA 
Semi-annually 
AC 
air conditioning 
A 
Annually 
RPM 
Revolutions per minute 
HX 
Plate Heat 
Exchangers 
CRAC 
Computer Room Air 
Conditioner 
2.2. 
Building Information: 
2.2.1. 
Individual buildings covered by this contract will be outlined by the 
agency needs. 
3.
Service Requirements – General
3.1. 
The selected firm shall furnish all labor, materials, tools, and resources
necessary to design, develop and implement a maintenance procedure and 
provide normal maintenance, repair and emergency services for all heating, 
cooling, ventilating systems in the facilities. (Building automation systems are 
NOT covered but the chiller automation systems are covered.) The goods

Scope of Work 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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and services provided shall include, but are not limited to, those outlined 
below: 
3.1.1. 
Provide maintenance and repair services on all equipment related to 
the heating, ventilation, air conditioning, humidity control, building 
control systems (pneumatic, electric, and DDC) within the facilities. 
This involves maintenance and repair of chillers, chiller controls, 
chilled water and condenser piping in chiller rooms, in air handler 
rooms, in cooling towers, and in boiler rooms as well as pumps and 
pump controls, cooling towers, cooling tower controls, chemical water 
treatment equipment (including pumps, piping and controls) and air 
handling equipment. Maintenance consists of pre scheduled recurring 
actions that are to be performed on a regular interval determined by 
equipment operating hours that may be recommended by each 
equipment manufacturer. The maintenance tasks are designed to 
maintain the equipment for prime operating conditions so that the 
equipment will operate effectively, reliably, and efficiently.  
3.1.2. 
Furnish all labor, parts, materials, test equipment, tools, programming 
materials, and services in conformance with the terms and conditions 
as stated in this RFP. All work shall be performed in compliance with 
applicable standards, regulations and codes established by local, 
state and federal agencies. 
3.1.3. 
Vendor shall notify the Agency immediately of any occurrence or 
condition within the service areas that interfere with the full 
performance of the contract, and confirm it in writing within 24 hours. 
3.1.4. 
During the performance of work under this contract, the Vendor shall 
take all necessary precautions for the protection of the public and 
prevention of accidents. This includes, but is not limited to, the use of 
barricades, cones and electric warning lights, approved by the 
Agency in order to guard the public against any impending danger. 
The Vendor shall provide and maintain all barricades and other 
barriers related to the work during the period of the contract. 
3.2. 
Personnel 
3.2.1. 
Qualifications Of Personnel 
The selected firm shall employ sufficient qualified staff who can arrive 
on the site within the specified time period. Technicians shall have the 
training and necessary experience needed for proper performance of 
this work. The selected firm shall have a minimum of three (3) factory 
trained service technicians who have a minimum of five (5) years’ 
experience in servicing and maintaining the equipment listed in this 
contract. 
3.2.2. 
Onsite Personnel 
3.2.2.1. 
The name(s), and cell phone number(s) of all key onsite 
personnel shall be provided by the selected firm. Once

Scope of Work 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
Solicitation Requirements  |  Revision No. 9  |  Revised 09-24  |  Page 7 of 66 
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assigned to work under the contract, key personnel shall not 
be removed or replaced without the prior written approval of 
the issuing agency and a copy to the procurement officer of 
record. 
3.2.2.2. 
The key onsite personnel shall have the authority to facilitate 
the work, prioritize the activities, determine the weekly 
(seasonal) schedules, participate in the day to day decisions 
concerning maintenance, and assist the authorized designee 
in making onsite inspections and coordinating the facilities 
operational needs and requirements. A set of facility access 
keys may be available to the approved key onsite personnel. 
Should any of these facility access keys be damaged, lost, or 
destroyed, the selected firm shall bear the cost of lost key 
replacement. 
3.2.2.3. 
All onsite personnel shall be attired in appropriate uniforms 
(hats or shirts, etc.) that identify the selected firm while on 
State property. 
3.2.2.4. 
Onsite personnel may be required to follow special 
procedures per the Building Manager or their designee when 
accessing buildings and shall follow the required procedures. 
3.3. 
Subcontracting 
All subcontractors shall meet the same requirements as outlined in this RFP. 
Under no condition will any work specified be subcontracted without the 
designated agency’s representative’s prior approval. If there is a subcontractor, 
qualifications shall be provided to the Agency for review and approval; 
3.4. 
Inventory and Test Equipment 
To ensure ability to meet response times as outlined in the RFP, the selected 
firm shall maintain or have access to an adequate inventory of standard 
replacement parts for common components in the systems under contract 
3.5. 
Maintenance 
3.5.1. 
Maintenance and Scheduling 
3.5.1.1. 
Maintenance Tasks and Scheduling will be customized for 
individual Agencies and Buildings. 
3.5.1.2. 
To ensure a uniform and detailed method of defining 
maintenance tasks, all maintenance tasks shall be scheduled 
based on the manufacturers’ maintenance recommendations 
and according to industry standards. The selected firm shall 
maintain and may be required to show copies of maintenance 
reports to demonstrate compliance to this requirement.  
3.5.1.3. 
Within 60 days of request, the selected firm shall submit to the 
Agency Facilities Management Professional for agency 
approval all scheduling documentation for the performance of

Scope of Work 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
Solicitation Requirements  |  Revision No. 9  |  Revised 09-24  |  Page 8 of 66 
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all required work under this contract including annual 
inspections and equipment overhauls. 
3.5.2. 
General Maintenance Procedures 
3.5.2.1. 
Vendor shall maintain and may be required to show copies of 
complete and detailed service and maintenance records for 
each piece of equipment, in a secure central database that will 
be provided to using Agency upon request. 
3.5.2.2. 
Vendor shall provide real time records to each and all 
technicians servicing any piece of equipment on the site. 
3.5.2.3. 
Vendor shall provide work orders that clearly identify the 
equipment to be serviced and contain sufficient information 
about the task required to complete the work 
3.5.2.4. 
Vendor shall have the ability to provide “real time” status of 
any current work order at any time and make that status 
available via the Internet, e-mail, or phone. 
3.5.2.5. 
Vendor shall have the ability to receive service requests via an 
Internet web site or centralized call center on a 24/7, 365-day 
basis 
3.5.2.6. 
Vendor shall have quality processes that ensure equipment is 
serviced and work actions are recorded in a uniform manner 
every time, regardless of the assigned technician. 
3.5.2.7. 
Vendor shall have the ability for service requests and 
maintenance activities to be tracked to completion in a timely 
manner. 
3.5.3. 
Maintenance and Repair Calls 
3.5.3.1. 
Maintenance under this agreement shall be performed during 
the normal working hours defined as 8:00 AM through 5:00 
PM. When major equipment needs to be turned off for 
servicing, including but not limited to maintenance, repairs and 
any scheduled overhauls, and it would not be acceptable to do 
so during normal business hours, the Vendor shall be 
available to do work after normal business hours at no 
additional charge to the Agency. 
3.5.4. 
The Vendor must respond to all service requests, including repair 
calls regardless of weather conditions. Repair calls shall be 
responded to within two (2) hours. All repair service shall be 
determined by a designated Agency representative. Repair services 
are defined as those services that are required to keep chillers, 
cooling towers, air moving equipment and pumps in operating 
condition. The Agency will provide reasonable means of access to all 
equipment covered by the resulting agreement. The Vendor shall 
schedule the start and stop of all primary equipment that is incidental 
to the operation of the systems as arranged with Agency

Scope of Work 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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representatives. All equipment shall be repaired to equipment 
manufacturer’s specifications. 
3.5.5. 
The Vendor as part of the monthly service fee shall, regardless of 
cause or fault, provide labor; overtime; travel costs; temporary 
equipment; all parts necessary to repair or replace permanent 
equipment to manufacturer’s specifications; and other incidental 
expenses incurred. Any temporary equipment used shall be required 
to maintain the buildings at 75 degrees F and shall be provided on a 
continuous basis, including weekends and holidays, until the 
necessary repairs are made and the permanent equipment is back in 
full service. 
3.6. 
Emergency Service 
3.6.1. 
Unless an exception is approved by the Agency, all major systems 
must be back on line and operating whether by repair or use of 
temporary equipment within eight (8) hours of notification of systems 
failure. 
3.6.2. 
The selected firm shall provide emergency service as a part of this 
agreement including: 
3.6.2.1. 
All labor, overtime, travel costs, parts, supplies, etc to 
diagnose and repair any failed equipment. All expenses 
incurred and expended on such a call are included in the cost 
of this program and there will be no additional compensation 
to the selected firm. 
3.6.2.2. 
Emergency service shall be provided as often as needed, on a 
24-hour basis, weekends and holidays included. 
3.6.2.3. 
Service personnel shall arrive on-site within 2 hours after 
notification of an emergency situation. 
3.6.2.4. 
At least one emergency phone number, available 24/7, that 
shall be answered by a person, not a recording. 
3.7. 
Parts, Labor and Complete Replacement 
3.7.1. 
The Vendor will repair or replace worn parts or complete components 
covered under this contract with new parts to original equipment 
manufacturer’s specifications. 
3.7.2. 
With the exception of major equipment, and if it’s mutually determined 
that equipment cannot be repaired; the cost for replacement will be 
covered under this agreement. Major equipment shall include but not 
be limited to chillers, cooling towers, air handlers and flat plates. 
3.7.3. 
The Vendor shall be responsible for proper disposal of old parts and 
equipment in accordance to government and environmental 
regulations.

Scope of Work 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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3.7.4. 
All repair and replacement parts, components, and devices for the 
mechanical systems and equipment shall be provided by the selected 
firm and will be included in the cost of this service program. 
3.7.4.1. 
If a part is determined to be obsolete 
3.7.4.1.1. 
If the part(s) is/are obsolete and there is an equivalent 
part(s); the eligible agency will pay only the difference 
in the price of the part(s) 
3.7.4.1.2. 
If the part(s) is/are obsolete and there is not an 
equivalent part(s); and the upgrade does not require a 
major control change or expansion; the eligible agency 
will pay only the difference in the price of the part(s). 
3.7.4.1.3. 
If the part(s) is/are obsolete and there is not an 
equivalent part(s); and the upgrade requires a major 
control change or expansion; then the eligible agency 
has the option to accept the contractor’s proposal or 
go for bidding. 
3.7.4.1.4. 
All labor to replace obsolete or equivalent parts shall 
be completed at no cost to the state and will be 
covered under the monthly maintenance agreement. If 
after-hour work is required, the state shall pay the 
difference between the normal hourly rate and 
overtime rate but only if prior authorization has been 
received 
3.7.5. 
All labor to replace obsolete or equivalent parts shall be completed at 
no cost to the state and will be covered under the monthly 
maintenance agreement. If after-hour work is required, the state shall 
pay the difference between the normal hourly rate and overtime rate 
but only if prior authorization has been received. All miscellaneous 
parts and supplies, including but not limited to those necessary to 
maintain the mechanical systems and equipment shall be supplied by 
the Vendor and shall be included in the cost of this service program 
(belts, fuses, valves, valve packing, insulation, lubricants, oil, tools, 
paints, refrigerant, test instruments, meters, etc). 
3.7.6. 
If it is determined, and mutually agreed upon, that any major 
equipment under this agreement has passed its useful life and cannot 
be repaired, the selected firm shall provide a quote for the 
replacement of the equipment upon request of the using agency. 
3.7.7. 
Major equipment replacement to be performed under this agreement 
will be for the cost of equipment only and all conditions of the contract 
shall apply. Any other additional charges for installation, freight, other 
materials, travel, etc. will not be allowed. 
3.7.8. 
The Vendor shall have written approval prior to proceeding with major 
repairs. It is understood and agreed that the State of Arizona has the

Scope of Work 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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right to reject the written quotation for the major equipment 
replacement and subject the requirement to competitive quotation 
separate from this contract. 
3.7.9. 
The Vendor shall provide documentation in cases of major equipment 
failure that all maintenance was completed per manufacturer’s 
requirements to ensure that failure was not the result of neglect or 
deferred maintenance 
3.8. 
Designated State Representative 
3.8.1. 
Will be established upon agency initiation with the selected firm. 
4. 
Services for Mechanical Systems 
4.1. 
Routine maintenance services shall be performed in accordance with the 
task schedule that has been agreed upon with the Designated Agency 
Representative for each equipment type. A designated state representative 
must authorize, in writing, task schedule activities prior to services being 
performed and may elect to be present for maintenance activities performed. 
4.1.1. 
Pumps 
Typical guidelines as required by the manufacturer, the Vendor shall 
maintain pumps back to include but not limited to, the main service 
entrance section breaker. Maintenance shall incorporate all 
associated valves, check valves, isolation valves, pneumatic valves, 
flanges, welds and chemical feed systems including all associated 
pumps, injectors and piping. Maintenance shall also include but not 
limited to pump motors and their components, electrical breakers and 
their components, including starter heaters, contactors, disconnects, 
all fuses and control wiring between pumps and other equipment 
4.1.2. 
Chillers 
Typical guidelines as required by the manufacturer, the Vendor shall 
maintain entire chillers (including but not limited to condenser and 
evaporator tubes) back to and including but not limited to the main 
service entrance section breaker. Maintenance shall also incorporate 
but not be limited to starter heaters, contactors, chiller control panels, 
disconnects, all fuses and control wiring between chillers and other 
equipment. Starter panels shall be cleaned and maintained 
semiannually. An oil analysis shall be done annually. Additionally, the 
Vendor shall also inspect all chillers on a biennial basis. This 
inspection shall include an eddy current test on condensers and 
evaporators 
4.1.3. 
Cooling Towers and Cooling Tower Fans 
Typical guidelines as required by the manufacturer, the Vendor shall 
provide maintenance and repair services for the cooling towers and 
cooling tower fans. All cooling towers listed are to have a complete

Scope of Work 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
Solicitation Requirements  |  Revision No. 9  |  Revised 09-24  |  Page 12 of 66 
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annual tear down, which will include but not be limited to maintenance 
on the cooling tower fan(s). As part of the cooling tower annual 
teardown, work on the fans is to include but not be limited to: gear box 
cleaning, fan and motor cleaning and adjusting and calibrating fan 
vibrations switch as part of the maintenance contract. The annual 
teardown shall be completed during the first quarter of the contract. 
4.1.4. 
Plate Heat Exchangers 
The Vendor shall inspect all plate heat exchangers in accordance with 
the typical guidelines as required by the manufacturer, shall provide 
evidence that the plate heat exchangers are operating per 
manufacturer specifications. Should they scale, the Vendor shall 
chemically clean and flush the exchangers in accordance with the 
manufacturer’s recommended procedures for removing scale. 
4.1.5. 
Water Treatment Systems 
4.1.5.1. 
The water treatment systems for the closed loop (cooling, 
heating & glycol) water and open cooling towers shall be 
maintained in accordance with the relevant Task Schedule. 
The Vendor shall test water supply source and tower water for 
Total Dissolved Solids (TDS), PH, alkalinity and inhibitor level; 
clean and adjust bleed control based on analysis; add and 
adjust chemicals to towers including inhibitor and biocides. 
Appropriate Personal Protective Equipment (PPE) shall be 
used such as gloves when handling chemicals. 
4.1.5.2. 
TDS is to be maintained at 2.5 to 3.5 cycles, in all towers. 
Nitrate levels in closed loop systems (cooling and heating) 
within the first 90 days shall be brought up to and maintained 
for the duration of the contract between 500 to 600 Parts Per 
Million (PPM) for chilled water and 700 to 800 PPM for hot 
water. The selected firm shall clean and calibrate TDS and PH 
sensor probes weekly and replace as needed. Maintenance 
and replacement of chemical feed systems shall be the single 
source responsibility of the Vendor. Within 10 days after 
notice to proceed, the Vendor shall provide initial water testing 
on all cooling towers and have reports available upon request 
from the agency. Water treatment chemicals’, manufacturer’s 
safety data sheets (SDS), and test procedures shall be 
submitted within thirty (30) days of contract award. A 
representative of the State of Arizona may, at any time, 
monitor any and all water treatment activities, test procedures, 
chemical treatment or adjustments. 
4.1.5.3. 
The Vendor shall quarterly, or as the State deems necessary, 
drain and clean the cooling towers. The Vendor shall notify the 
State prior to cleaning and shall chemically readjust tower 
water after completion of tower cleaning. On site chemical

Scope of Work 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
Solicitation Requirements  |  Revision No. 9  |  Revised 09-24  |  Page 13 of 66 
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storage will be allowed as follows: no more than 4 barrels 
inside and 4 barrels outside the Tucson location, and at most 
1 barrel at each location in Phoenix. 
4.1.6. 
Air Moving Equipment 
4.1.6.1. 
Typical guidelines as required by the manufacturer, the 
Vendor shall maintain fans back to and including the motor 
control centers. 
4.1.6.2. 
In-line vane axial fans, including those manufactured by JOY 
and American SF products, and the axial type fans shall be 
kept balanced to manufacturer’s specifications. 
4.1.7. 
Variable Speed Drives 
The variable speed/frequency drive controllers for equipment shall be 
maintained in accordance with typical guidelines as required by the 
manufacturer. Maintenance shall include prom chip, wiring back to 
and including breaker, microprocessors, integrated circuits, all 
electrical components and wiring and devices such as control wiring 
and duct sensors. VFD/VSD shall be cleaned on an annual basis with 
the external covers removed and all dust and debris removed. All 
electrical connections shall be checked for tightness. 
4.1.8. 
Evaporative Cooler Equipment 
The Vendor, in accordance with typical guidelines as required by the 
manufacturer, shall provide maintenance and repair services for the 
evaporative cooler equipment. All evaporative cooler equipment 
maintenance shall include at a minimum but not limited to five (5) site 
visits per year, to include one (1) spring start-up, three mid-season 
service calls, and one (1) winter shut-down visit. 
5. 
Quality Control and Performance Data 
5.1. 
General 
5.1.1. 
Within one month after contract award, the Vendor shall establish and 
submit evidence of a complete quality control program ensuring that 
proper services are to be provided. Using Agencies shall review and 
advise of approval or denial of the quality control program within 10 
working days of submittal. In the event of denial, the selected firm 
shall resolve all found deficiencies and re-submit. 
5.1.2. 
The Vendor’s performance shall be subject to periodic inspection by 
the using agency at any time. The Vendor shall provide to the Agency 
evidence, through service performance data, that the service 
requirements of this RFP are being met. The performance data shall 
be captured electronically and stored with the selected firm who shall 
make performance reports available as directed by the Agency. 
5.2. 
Service Performance Data

Scope of Work 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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5.2.1. 
The minimum information required to be captured and stored 
electronically shall consist of the following: 
5.2.1.1. 
An inventory of all equipment, including the serial numbers 
and model numbers for all mechanical equipment under 
coverage of the contract resulting from this RFP; 
5.2.1.2. 
Records of every service order issued during the term of the 
contract. These records shall include customer initiated 
service requests and computer generated maintenance 
requests; and, 
5.2.1.3. 
Each service record shall include the description of the 
request, date and time of the service request, name of the 
service mechanic assigned, date and time that the mechanic 
arrived at the site, resolution of the request with a description 
of the work performed and the date and time that the work 
was completed. 
5.2.2. 
Viewing of Service Performance Information 
The information shall be provided electronically (in a format approved 
by the Agency) to the Agency on a monthly basis and as reasonably 
requested. The service history should be retrievable by individual 
building or by the type of service request (maintenance, emergency 
service, etc.).

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
Solicitation Requirements  |  Revision No. 9  |  Revised 09-24  |  Page 15 of 66 
Click here to return to the Table of Contents 
Special Terms and Conditions 
 
The Special Terms and Conditions modify the Uniform Terms and Conditions. It can modify them by replacing, 
deleting, appending to, or revising the text of an existing provision or by inserting a new paragraph into an 
existing article. No other document modifies or adds to the Uniform Terms and Conditions, except as may 
subsequently be otherwise and expressly agreed and incorporated by Contract Amendment. 
1. 
Definition of Terms: As used in the Contract, the terms listed below are defined as follows: 
1.1. 
Acceptance: The document titled “Offer and Acceptance Form” bearing the state contract 
number once Procurement Officer has signed it to signify (1) State’s formal acceptance 
of the Accepted Offer and (2) the formation of the Contract. For clarity of intent, the 
foregoing is not to be confused with the term “acceptance” used throughout the Contract 
in the context of delivery, inspection, etc., with respect to Materials or Services. 
1.2. 
Accepted Offer: 
1.2.1. 
If State did not request a Revised Offer, then “Accepted Offer” means the 
Initial Offer. 
1.2.2. 
If State requested a Revised Offer but not a Best and Final Offer, then 
“Accepted Offer” means the latest Revised Offer. 
1.2.3. 
If State requested a Best and Final Offer, then “Accepted Offer” means the 
Best and Final Offer. 
1.3. 
“AI” means the science and engineering of making machines capable of performing tasks 
that are typically associated with human intelligence, such as learning and problem-
solving, and includes without limitation: AI systems, classic AI, external AI, generative AI, 
and large language model (LLM) AI. 
1.4. 
Arizona Procurement Code: The Arizona Procurement Code consists of Arizona Revised 
Statutes (A.R.S.) §§ 41-2501 et seq. and Arizona Administrative Code (A.A.C.) R2-7-101 
et seq. There is additional information in the Solicitation Instructions regarding how to 
access these state statutes and rules. 
1.5. 
Arizona Risk and Authorization Management Program (AZRAMP): is used by the Arizona 
Department of Homeland Security to evaluate Cloud services and Contractors that will 
transfer, process, or store state data outside of state-managed or controlled networks, 
and has three levels of control review:  
1.5.1. 
AZRAMP Level 1 Prerequisite: 35 Controls  
1.5.2. 
AZRAMP Level 2 Low Impact: Public Data Classification

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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1.5.3. 
AZRAMP Level 3 Moderate Impact: Confidential Data Classification 
1.6. 
Arizona Transaction Privilege Tax (TPT): For information, refer to the Arizona Department 
of Revenue (DOR) website at: https://azdor.gov/transaction-privilege-tax-tpt  
1.7. 
Attachment. Any item that: 
1.7.1. 
The Solicitation required Offeror to submit as part of the Offer (e.g., Initial 
Offer, Revised Offer, or Best and Final Offer); 
1.7.2. 
Was attached to an Offer when submitted; and 
1.7.3. 
Was included in the Accepted Offer. 
1.8. 
Cloud Services: Cloud or Cloud Services means any Software as a Service (SaaS), 
Infrastructure as a Service (IaaS), or Platform as a Service (Paas) involving the transfer, 
processing, or storage of state Data outside the control of state-managed and controlled 
networks. 
1.9. 
Contract Terms and Conditions: The Special Terms and Conditions and the Uniform 
Terms and Conditions taken collectively. 
1.10. 
Contractor: The Person identified on the Accepted Offer who has entered into the Contract 
with the State. 
1.11. 
Contractor Indemnitor: Contractor or any of its owners, officers, directors, agents, 
employees, or Subcontractors. 
1.12. 
Co-Op Buyer: A member of the State Purchasing Cooperative that has entered into a 
“Cooperative Purchasing Agreement” with the Arizona Department of Administration State 
Procurement Office under A.R.S. § 41-2632. Unless there is an applicable Cooperative 
Purchasing Agreement in effect at the time, a State Purchasing Cooperative member 
cannot be a Co-Op Buyer. For reference, “Co-Op Buyer” is to be construed as 
encompassing an “eligible procurement unit” under A.A.C. R2-7-101(23). 
NOTE: Membership in the State Purchasing Cooperative is open to all Arizona political 
subdivisions, including cities, counties, school districts, and special districts. Membership 
is also available to non-profit organizations, other state governments, the federal 
government and tribal nations. For reference, “non-profit organizations” are defined in 
A.R.S. § 41-2631(4) as any nonprofit corporation as designated by the I.R.S. under 
Section 501(c)(3) through 501(c)(6) of the tax code. 
1.13. 
Data Breach: Data Breach is used herein as defined as stated in A.R.S. Title 18, chapter 
5, article 4 (Data Security Breaches), or in any relevant state or federal standard, to 
indicate an unauthorized acquisition of and unauthorized access that materially

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
Solicitation Requirements  |  Revision No. 9  |  Revised 09-24  |  Page 17 of 66 
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compromises the security or confidentiality of unencrypted and unredacted computerized 
personal information maintained as part of a database of personal information regarding 
multiple individuals. 
1.14. 
Eligible Agency:  
1.14.1. 
If the Special Terms and Conditions indicate that the Contract is a “single-
agency” contract, then “Eligible Agency” means the particular State of Arizona 
agency, university, commission, or board identified therein.   
1.14.2. 
If the Special Terms and Conditions indicate that the Contract is a mandatory 
statewide contract, then “Eligible Agency” means any State of Arizona 
department, agency, university, commission, or board. 
1.14.3. 
If the Special Terms and Conditions indicate that the Contract is a 
“cooperative” contract available for use by Co-Op Buyers, then “Eligible 
Agency” means any State of Arizona department, agency, university, 
commission, board, or any Co-Op Buyer.  
1.15. 
Federal Risk and Authorization Management Program (FedRAMP): A federal government 
program that provides a standardized approach to security assessment, authorization, 
and continuous monitoring specifically for Cloud products and services relied upon by 
federal entities that store, process and transmit federal information. 
1.16. 
Instructions to Offerors: The Solicitation Instructions document of the Solicitation.  
1.17. 
NIST: NIST is the National Institute of Standards and Technology.  For more information, 
see https://www.nist.gov/.  
1.18. 
Order: The instrument by which the Eligible Agency or Co-Op Buyer authorizes a 
Contractor to perform some or all of the Work. Whether the Contract will have one Order 
or many Orders depends on the scope of the Contract and how the State will use it. The 
Special Terms and Conditions provide that information. Any of the following are construed 
as an “Order”: “Purchase order,” “task order,” “service order,” or “job order”. 
1.19. 
State’s eProcurement System: The State’s official electronic procurement system, 
established pursuant to A.A.C. R2-7-201 as set forth in the Arizona Department of 
Administration State Procurement Office policy document Technical Bulletin No. 020, The 
State’s eProcurement System–The Official State eProcurement System. Technical 
Bulletin No. 020 is available online at: 
https://spo.az.gov/sites/default/files/documents/files/TB_020_APP_20181024.pdf

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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1.20. 
State: With respect to the Contract generally, “State” means the State of Arizona and its 
department, agency, university, commission, or board that has executed the Contract. 
With respect to administration or rights, remedies, obligations and duties under the 
Contract for a given Order, “State” means each Eligible Agency or Co-Op Buyer who has 
issued the Order. 
1.21. 
State Indemnitees: Collectively, the State of Arizona, its departments, agencies, 
universities, commissions, and boards and, and their respective officers, agents, and 
employees. 
1.22. 
StateRAMP: A non-profit organization that provides a uniform approach to verifying that 
the cybersecurity of Cloud service providers (CSPs) meets the standards and regulations 
needed to do business with state and local governments.  
1.23. 
Work: The totality of the Materials and the Services and all the acts of administration, 
creation, production, and performance necessary to fulfill and incidental to fulfilling all of 
Contractor's obligations and duties under the Contract in conformance with the Contract 
and applicable laws. 
2. 
Contract Interpretations 
2.1. 
Usage.  Where the Contract:  
2.1.1. 
assigns obligations to Contractor, any reference to “Contractor” is to be 
construed to be a reference to the Contractor and all Subcontractors, whether 
they are first-tier Subcontractors, sub-subcontractors, suppliers, sub-suppliers, 
consultants, or sub-consultants, as well as all of Contractor’s and the 
Subcontractor’s respective agents, representatives, and employees in every 
instance unless the context plainly requires that it is a reference only to 
Contractor as apart from Subcontractors. 
2.1.2. 
uses the permissive “may” with respect to a party’s actions, determinations, 
etc., the terms is to be interpreted as in A.A.C. R2-7-101(32) [Definitions]. For 
clarity of intent, any right given to State using “State may” or a like construction 
denotes discretion and freedom to act so far as any regulatory or operative 
constraints permit in the relevant circumstances, provided that: (a) where 
written “may, at its discretion,” the discretion extends to whatever is most 
advantageous to State; and (b) where written only as “may,” the discretion is 
constrained by what is fair, reasonable, and as accommodating of the 
respective best interests of both parties as practicable under the 
circumstances;

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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2.1.3. 
uses the imperative “shall” with respect to a party’s actions, duties, etc., the 
term is to be interpreted as in A.A.C. R2-7-101(44) [Definitions]. Conversely, 
the phrase “shall not” is to be interpreted as an imperative prohibition. 
2.1.4. 
uses the term “must” with respect to a requirement, criterion, etc., the term is 
to be interpreted as conveying compulsion or strict necessity; 
2.1.5. 
uses the term “might” with respect to an event, outcome, action, etc., the term 
is to be interpreted as conveying contingency or non-discretionary 
conditionality; and 
2.1.6. 
uses the term “will” or the phrases “is to be” or “are to be” with respect to an 
event, outcome, action, etc., the term or phrase is to be interpreted as 
conveying such certainty or imperativeness that “shall” is either unnecessary 
or irrelevant in that instance. 
2.2. 
Contract Order of Precedence 
2.2.1. 
Complementary Documents. All of the documents forming the Contract are 
complementary. If certain work, requirements, obligations, or duties are set out 
only in one but not in another, Contractor shall carry out the Work as though 
the relevant Work, requirements, obligations, or duties had been fully 
described in all, consistent with the other documents forming the Contract and 
as is reasonably inferable from them as being necessary to produce complete 
results. 
2.2.2. 
Conflicts. In case of any inconsistency, conflict, or ambiguity among the 
documents forming the Contract and their provisions, they are to prevail in the 
following order, descending from most dominate to most subordinate, provided 
that, among categories of documents or provisions having the same rank, the 
document or provision with the latest date prevails. Information being identified 
in one document, but not in another, is not to be considered a conflict or 
inconsistency. 
2.2.2.1. 
Contract Amendments; 
2.2.2.2. 
The final Solicitation Documents, in the following order: 
(1)  Special Terms and Conditions; 
(2)  Exhibits to the Special Terms and Conditions; 
(3)  Uniform Terms and Conditions; 
(4)  Scope of Work;

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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(5)  Exhibits to the Scope of Work; 
(6)  Specifications; and 
(7)  Any other documents referenced or included in the  
Solicitation; 
2.2.2.3. 
Orders, in reverse chronological order; and 
2.2.2.4. 
Accepted Offer. 
2.2.3. 
Attachments and Exhibits. For clarity of intent, if an item was an Attachment in 
the Solicitation Documents or an Offer (either Initial, Revised, Best and Final, 
or Accepted) and was subsequently made into an Exhibit, or its content was 
incorporated into one of the other Contract documents, then that Attachment 
no longer exists contractually as an “Attachment” since it has at that point been 
made into some other Contract document. In every other case, an Attachment 
and the Offeror Data therein remain part of the Accepted Offer for purposes of 
precedence and contractual effect. 
3. 
Contract Administration and Operation 
3.1. 
Term of Contract. The term of the Contract will commence on the date indicated on the 
Acceptance and continue for twelve (12) months unless canceled, terminated, or 
permissibly extended.  
3.2. 
Contract Extensions. State may at its discretion extend the initial Contract term in 
increments of one (1) or more months and do so one or more times, provided that the 
maximum aggregate term of the Contract including extensions cannot exceed the 
maximum aggregate term of five (5) years. 
3.3. 
Notices and Correspondence   
3.3.1. 
To Contractor. State shall address all Contract correspondence other than 
formal notices to the email address indicated as “Default for Type” for “General 
Mailing Address” in Contractor’s corresponding State’s eProcurement System 
Vendor Profile; and address any required notices to Contractor to the “Contact 
Name and Title” at the “Mailing Address” indicated on the Accepted Offer, as 
that address might have been amended during the term of the Contract. 
3.3.2. 
To State. Contractor shall address all Contract correspondence other than 
formal notices to the email address indicated in “Contact Instructions” in the 
State’s eProcurement System Summary for State; and address any required 
notices to State via email to the Procurement Officer identified as “Purchaser”

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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in the State’s eProcurement System and via mail to the following mailing 
address: 
  Arizona Department of Administration 
State Procurement Office 
1802 W. Jackson, #100,  
Phoenix, AZ 85007 
 
3.3.3. 
Changes. State may change the designated Procurement Officer, update 
contact information, or change the applicable mailing address.  
3.4. 
Signing of Contract Amendments. Contractor’s counter-signature (or “approval” in the 
State’s eProcurement System, in the case of an amendment) is not required to give effect 
if the Contract Amendment only covers either: 
3.4.1. 
extension of the term of the Contract within the maximum aggregate term; or 
3.4.2. 
modifications of a clerical nature that have no effect on terms, conditions, price, 
scope, or other material aspect of the Contract. 
In every case other than those listed in 3.4.1 and 3.4.2 above, both parties’ signatures 
(or “approval” in the State’s eProcurement System in the case of an Amendment) are 
required to give it effect. 
3.5. 
Click-through Terms and Conditions.  If either party uses a web-based ordering system, 
an electronic purchase order system, an electronic order acknowledgement, a form of an 
electronic acceptance, or any software based ordering system with respect to the Contract 
(each an “Electronic Ordering System”), the parties acknowledge and agree that an 
Electronic Ordering System is for ease of administration only, and Contractor is hereby 
given notice that the persons using Electronic Ordering Systems on behalf of State do not 
have any actual or apparent authority to create legally binding obligations that vary from 
the terms and conditions of the Contract. Accordingly, where an authorized State user is 
required to “click through” or otherwise accept or be made subject to any terms and 
conditions in using an Electronic Ordering System, any such terms and conditions are 
deemed void upon presentation. Additionally, where an authorized State user is required 
to accept or be made subject to any terms and conditions in accessing or employing any 
Materials or Services, those terms and conditions will also be void. 
3.6. 
Books and Records 
3.6.1. 
Retain Records. In addition to the audit rights detailed in the Uniform Terms 
and Conditions, State also requires that, pursuant to A.R.S. § 41-2548(B),

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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Contractor shall retain and shall contractually require each Subcontractor to 
retain books and records relating to any cost and pricing Data submitted in 
satisfaction of § 41-2543 for the period specified in the statute.  
3.6.2. 
Usage Information. Additionally, any and all information (including, but not 
limited to, documentation or Data) related to Eligible Agency and Co-Op Buyer 
usage retained solely within the Contractor’s system (for example, related to 
punch-out or Contractor catalog sales) shall be considered public information 
or information that can be shared with and distributed by the State freely and 
for any purpose under the State’s government purpose rights detailed in 
Section 3 of the Uniform Terms and Conditions [Ownership of Intellectual 
Property]. Any modifications to this Contract notwithstanding, the State shall 
have free use of any and all information related to Eligible Agency or Co-Op 
Buyer purchasing. Upon request by the State, Contractor shall promptly 
provide the State with any usage information requested and shall not attempt 
to limit the State's use in any way. 
3.6.3. 
Right To Audit. The retained books and records are subject to audit by State 
during that period. Pursuant to A.R.S. § 41-2548(B), Contractor shall retain and 
shall contractually require each Subcontractor to retain books and records 
relating to performance under the Contract for the period specified in the 
statute and those retained books and records are subject to audit by State 
during that period. 
3.6.4. 
Auditing. Contractor or Subcontractor shall either make all such books and 
records under subparagraphs 3.6.1 and 3.6.2 available to State at all 
reasonable times or produce the records at a designated State office on State’s 
demand, the choice of which being at State’s discretion. For the purpose of this 
paragraph, “reasonable times” are during normal business hours and in such 
a manner so as to not unreasonably interfere with normal business activities. 
3.7. 
Subcontract 
3.7.1. 
Initial list. At the time of Contract execution, Contractor’s candidate 
Subcontractors were identified in Attachment Proposed Subcontractors to the 
Accepted Offer [Proposed Subcontractors]. Agreeing to them being included 
in the Accepted Offer signified Procurement Officer’s advance consent for 
Contractor to enter into a Subcontract with each candidate, which Contractor 
shall do as promptly as necessary to ensure its ability to carry out the Work in 
a timely manner.

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
Solicitation Requirements  |  Revision No. 9  |  Revised 09-24  |  Page 23 of 66 
Click here to return to the Table of Contents 
3.7.2. 
Additional names. Contractor shall not enter into a Subcontract to perform 
Work under the Contract, without first obtaining Procurement Officer’s written 
consent with any prospective Subcontractor that (a) was not listed on the 
Attachment Proposed Subcontractors at time of Contract execution or (b) is for 
any Materials or Services categories other than the ones for which they were 
previously consented. For either case (a) or (b), Contractor shall submit a 
written request sufficiently in advance of the need date for those materials or 
services so that performance under the Contract is not impaired. Procurement 
Officer may request any additional information he or she determines is 
necessary to assess the submittal, and may withhold consent pending it. 
Approval of additional subcontractors shall be added to the Contract by a 
bilateral Contract Amendment. 
3.7.3. 
Flow-down. Contractor shall incorporate the provisions, terms, and conditions 
of the Contract into every Subcontract by inclusion or by reference, as 
appropriate. When making any post-execution consent requests, Contractor 
shall include its warrant that it will do the same for the pending Subcontracts 
covered by the request. Entering into Subcontracts will not relieve Contractor 
of any of its obligations or duties under the Contract, including, among other 
things, the duty to supervise and coordinate the work of Subcontractors. 
Nothing contained in any Subcontract will create or is to be construed as 
creating any contractual relationship between State and the Subcontractor. 
3.8. 
Orders            
3.8.1. 
Order Sufficiency. The Contract was awarded in accordance with the Arizona 
Procurement Code; the transactions and procedures required by the Arizona 
Procurement Code for competitive source selection have been met. An Order 
issued that cites the correct State contract number will suffice to authorize the 
Contractor to provide the Materials and perform the Services covered by that 
Order. 
3.8.2. 
Order Terms. All Orders are subject to the Contract Terms and Conditions; an 
Order cannot modify the Contract Terms and Conditions. Any Contractor terms 
added to quotes or otherwise unilaterally added to Eligible Agency or Co-Op 
Buyer Orders are null and void. 
3.8.3. 
Orders are Obligatory. Until the expiration or earlier termination of the Contract, 
State may issue and Contractor shall accept Orders that make proper 
reference to the Contract and are permissible hereunder, provided that, 
Contractor is not obliged to accept any Order that is not consistent with the 
then-current pricing, lead times, specifications, or payment provisions of the

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
Solicitation Requirements  |  Revision No. 9  |  Revised 09-24  |  Page 24 of 66 
Click here to return to the Table of Contents 
Contract. Contractor shall fulfill and complete any Orders that are begun but 
not yet completed as of expiration or earlier termination of the Contract unless 
State instructs otherwise at the time. 
3.8.4. 
No Minimums or Commitments. (a) Contractor shall not impose any minimum 
dollar amount, item count, services volume, or services duration on Orders; (b) 
State makes no commitment of any kind concerning the quantity or monetary 
value of activity actually initiated or completed during the term of the Contract; 
(c) Contractor shall only deliver or perform as authorized by Orders; and (d) 
State is not limited as to the number of Orders it may issue for the Contract. 
For clarity of intent, the foregoing applies equally whether an Eligible Agency 
issues the Order or, if applicable, a Co-Op Buyer issues it. 
3.8.5. 
Non-contracted Materials or Services. Any attempt to knowingly represent for 
sales, marketing, or related purposes that Materials or Services not specifically 
awarded are under a State contract is a violation of the Contract and law. 
3.9. 
Order Cancellations. State may cancel Orders within a reasonable period after issuance 
and at its discretion. The same method used for ordering will be used for cancellation.  
3.9.1. 
If State cancels an Order, then State shall: 
3.9.1.1. 
pay Contractor for any portion of the Materials and Services from 
that Order that have been properly delivered or performed as of 
the cancellation effective date; and  
3.9.1.2. 
reimburse Contractor for actual, documented costs incurred in 
fulfilling the Order up to the cancellation effective date  and the 
cost of any obligations incurred in fulfilling the Order up to the 
cancellation effective date that demonstrably cannot be canceled 
or that have pre-established cancellation penalties specified in 
the relevant Subcontracts, to the extent the penalties are 
reasonable and customary for the work in question. 
3.9.2. 
Contractor shall not charge or be entitled to charge State for any new costs it 
incurs after receiving the cancellation notice; State is not liable for any 
Materials that were produced, shipped, or delivered, or Services that were 
performed before Contractor had acknowledged the corresponding Order. 
3.9.3. 
State shall also be able to cancel Orders freely and without any further 
obligation at any time prior to Contractor’s formal acknowledgement of the 
Order.

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
Solicitation Requirements  |  Revision No. 9  |  Revised 09-24  |  Page 25 of 66 
Click here to return to the Table of Contents 
3.10. 
The Contract is a mandatory statewide contract (per A.A.C. R2-7-607) for multiple 
purchases, projects, or assignments, and a cooperative contract (per A.R.S.  § 41-2632 
and A.A.C. R2-7-1002(B)) that can be purchased against by some or all Eligible Agencies 
and any Co‑Op Buyers that elect to participate. Even if only one Eligible Agency needs or 
elects to purchase against the Contract, it is to be construed as being a cooperative  
contract hereunder. 
3.10.1. 
Contractor shall verify if an ordering entity is a current Co-Op Buyer before 
selling Materials to or providing Services for them under the Contract. The 
current list of Co‑Op Buyers is available on the State Procurement Office 
website: 
https://spo.az.gov/suppliers/usage-reporting  
3.10.2. 
Contractor shall sell to Co-Op Buyers at the same price and on the same lead 
times and other terms and conditions under which it sells to Eligible Agencies, 
with the sole exception of any legitimately additional costs for extraordinary 
shipping or delivery requirements if the Co-Op Buyer is having Materials 
delivered or installed or Services performed at locations not contemplated in 
the contracted pricing (e.g. delivery to a location outside Arizona). 
3.10.3. 
Contractor shall pay State an administrative fee against all Contract sales to 
Co‑Op Buyers, as provided for under A.R.S. § 41‑2633. Rates are set in 
accordance with SPO Technical Bulletin (TB) 007, available on the SPO 
website, which may be revised at the State’s sole discretion as part of Arizona 
state procurement policy. For convenience (though note that this link may 
change over time) TB 007 may be found here: 
https://spo.az.gov/suppliers/usage-reporting.  
Failure to remit the administrative fees is a material breach of contract, and will 
entitle the State to its remedies under Contract Terms and Conditions Section 
8 and its right to terminate for default under Section 9. Method of calculation, 
payment procedures, and other details are provided on the State Procurement 
Office website: 
   https://spo.az.gov/suppliers/usage-reporting. 
3.10.4. 
Contractor shall submit to State a quarterly usage report documenting all 
Contract sales to both Eligible Agencies and Co‑Op Buyers, itemized 
separately. Contractor shall further itemize divisions, groups or areas within a 
given Eligible Agency if they place Orders independently of each other. Failure

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
Solicitation Requirements  |  Revision No. 9  |  Revised 09-24  |  Page 26 of 66 
Click here to return to the Table of Contents 
to submit the report is a material breach of contract, and will entitle the State 
to its remedies under Contract Terms and Conditions Section 8 and its right to 
terminate for default under Section 9. Contractor shall submit the report using 
the forms and following the instructions on the State Procurement Office 
website: 
https://spo.az.gov/suppliers/usage-reporting. 
3.10.5. 
Contractor shall acknowledge each Order from Eligible Agencies within one (1) 
business day after receipt by either: (a) “approving” the Order electronically in 
the State’s eProcurement System, which will indicate Contractor’s unqualified 
acceptance of the Order as‑issued; or (b) “rejecting” the Order electronically in 
the State’s eProcurement System, with a concurrent explanation by email to 
relevant originator as to the reason for rejecting it. By way of reminder, the only 
grounds on which the Contractor may reject or refuse an Order are those set 
out in subparagraph 3.8.3 [Orders are Obligatory]. Unless and until Contractor 
has approved the Order in the State’s eProcurement System, it will have no 
effect under the Contract and will not oblige either State or Contractor. If the 
relevant Eligible Agency explicitly instructs at the time that a verbal acceptance 
is sufficient because of urgency or other unusual circumstances and Contractor 
duly gives its verbal acceptance, then Contractor will be deemed to have 
accepted the Order immediately upon commencing performance, provided 
that, Contractor must follow-up its verbal acceptance by accepting the 
Purchase Order electronically in the State’s eProcurement System within three 
(3) business days. Contractor shall thereafter be barred from subsequently 
rejecting the Order in the State’s eProcurement System and if it does so the 
rejection will be void. 
3.10.6. 
Contractor shall acknowledge each Order from Co‑Op Buyers in conformance 
with each Co-Op Buyer’s instructions given at the time of ordering or in any 
supplemental participating agreement Contractor might have with them. 
Orders from Co‑Op Buyers create no obligation on State’s part, since they are 
entirely between the Co-Op Buyer and Contractor. That notwithstanding, 
Contractor’s obligation under the Contract is to service Co-Op Buyers 
commercially as though they were with an Eligible Agency, and Contractor’s 
refusal to do so would be a material breach of the Contract. 
3.11. 
Multiple-Use Provisions. Eligible Agencies may issue Orders for Services in several forms, 
all of which become final and effective by a Purchase Order in the State’s eProcurement 
System. Orders issued by Co-Op Buyers will be in whatever form the Co-Op Buyer 
normally uses. Regardless of origin, Orders must cite the State contract number to be

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
Solicitation Requirements  |  Revision No. 9  |  Revised 09-24  |  Page 27 of 66 
Click here to return to the Table of Contents 
valid. State may, at its discretion in each instance, determine the scope, schedule, and 
price for each Order in any of the following ways: 
3.11.1. 
By choosing some or all of the Materials or Services items covered by the 
Contract for which a price is established in the Contract, then preparing an 
Order using those prices (e.g. filling out an order form), and sending it to the 
Contractor; 
3.11.2. 
By instructing Contractor to provide a comprehensive proposal of item 
quantities, combinations, etc., or services hours, personnel, etc., for a defined 
scope using those established prices as a basis, then validating and 
negotiating the proposal with Contractor and issuing an Order if and when 
reaching agreement; 
3.11.3. 
As described in 3.11.2 above but requesting the proposal from both Contractor 
and other vendors who are contracted within the applicable scope categories 
and locations, either sequentially or concurrently, then selecting the proposal 
or proposals combination that is most advantageous to State; or 
3.11.4. 
As described in 3.11.3 above but introducing ad-hoc commercial competition 
by making the selection and ordering conditional on obtaining more favorable 
prices than the contractually-established ones. 
3.12. 
Work on State Premises 
 
3.12.1. 
Compliance With Rules.  Contractor is responsible for ensuring that its 
personnel comply with State’s rules, regulations, policies, documented 
practices, and documented operating procedures while delivering or installing 
Materials or performing Services on State’s grounds or in its facilities. For 
clarity of intent, the foregoing means that if Contractor is required to comply 
with certain security requirements in order to deliver, install, or perform at that 
particular location, then it shall do so nonetheless and without entitlement to 
any additional compensation or additional time for performance if those 
particular requirements are not expressly stated in the Contract. Contractor is 
reminded that violation of the prohibition under A.R.S. § 13-1502 against 
possession of weapons on State’s property by anyone for whom Contractor is 
responsible is a material breach of contract and grounds for termination for 
default. 
3.12.2. 
Protection Of Grounds And Facilities. Contractor shall deliver or install the 
Materials and perform the Services without damaging any State grounds or 
facilities. Contractor shall repair or replace any damage it does cause promptly 
and at its own expense, subject to whatever instructions and restrictions State 
needs to make to prevent inconvenience or disruption of operations. If 
Contractor fails to make the necessary repairs or replacements in a timely

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
Solicitation Requirements  |  Revision No. 9  |  Revised 09-24  |  Page 28 of 66 
Click here to return to the Table of Contents 
manner, State will be entitled to exercise its remedies under paragraph 8.5 of 
the Uniform Terms and Conditions [Right of Offset]. 
3.13. 
Transitions  
3.13.1. 
During commencement, Contractor shall attend transition meetings with any 
outgoing suppliers to coordinate and ease the transition so that the impact on 
State’s operations is kept to a minimum. State may elect to have outgoing 
suppliers  complete some or all of their Work or Orders in progress, even if that 
Work could be covered under the incoming supplier’s Contract. Conversely, 
the State may have a continued need for the same Materials and Services 
upon expiration or earlier termination of the Contract. Accordingly, Contractor 
shall work closely with any incoming supplier and State to ensure as smooth 
and complete a transition transfer as is practicable.  
3.13.2. 
Eligible Agency or Co-Op Buyers representative will coordinate all transition 
activities and facilitate joint development of a comprehensive transition plan by 
both Contractor and the incoming supplier. As with the incoming transition, 
State may permit Contractor, when Contractor is outgoing, to complete work 
or orders in progress to ease the transition as is safest and most efficient in 
each instance. 
4. 
Costs and Payments 
4.1. 
Type of Pricing. Offeror shall include only firm, fixed pricing in the Offer. 
4.2. 
Contractor’s Best Pricing. Contractor warrants that, for the term of the Contract, the prices 
and discounts set out in the Attachments titled Pricing, including any subsequent 
agreed amendment to it (the “Contract Pricing”), shall be equal to or better than the 
lowest prices and largest discounts, both separately and in combination, at which 
Contractor sells equivalent services, items of equipment, and materials.  
4.2.1. 
That price-plus-discount equivalence (“Contractor’s Best Pricing”) is intended 
to be irrespective of whether or not those other sales have special purchase 
terms, conditions, rebates, or allowances. 
4.2.2. 
If Contractor’s Best Pricing for equivalent services, items of equipment, and 
materials is better than the Contract Pricing, then Contractor agrees to adjust 
the Contract Pricing to match the Contractor’s Best Pricing for all sales related 
to the Contractor made after the date when the Contractor’s Best Pricing was 
first better than the Contract Pricing.

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
Solicitation Requirements  |  Revision No. 9  |  Revised 09-24  |  Page 29 of 66 
Click here to return to the Table of Contents 
4.2.3. 
For clarification of intent, that date is intended to be the date when the 
difference first occurred, which might have been before the difference was 
first identified. If the difference occurred before it was identified, then Supplier 
agrees to charge less than the Contract Pricing until the extended difference 
that would have been realized (i.e. if the Contractor’s Best Pricing had been 
applied when it should have been) has been settled. 
4.3. 
Pricing is all-inclusive, including any ancillary fees and costs required to accomplish the 
Scope of Work and all aspects of Contractor’s offer as accepted by State.  
4.3.1. 
Details of service not explicitly stated in the Scope of Work or in Contractor’s 
Offer, but necessarily a part of, are deemed to be understood by Contractor 
and included herein. All administrative, reporting, or other requirements, all 
overhead costs and profit and any other costs toward the accomplishment of 
the requirements in the Contract are included in the pricing provided. 
4.3.2. 
Additional Charges.  Any charges or fees not delineated in the Contract shall 
not be added, billed, or invoiced under the Contract.  
4.4. 
Price Increase. The State may review a fully documented request for a price increase. 
The requested increase shall be in writing and be based upon a cost increase to the 
Contractor that was clearly unpredictable at the time of the offer and is directly correlated 
to the price of the product concerned. Contractor must provide conclusive evidence of a 
need for any price increases. 
4.4.1. 
Initial Contract prices shall be honored for one year after award of Contract. 
4.4.2. 
The State needs sufficient time to make a fair and equitable determination in 
response to any Contractor requests for price adjustments. As a result, the 
State requests that the Contractor provide ninety (90) days advance notice 
prior to any price adjustment whenever possible, and at a minimum, sixty (60) 
days advance notice. Requests sent to the State with less than sixty (60) days 
notice will be denied, unless the Contractor provides proper documentation 
demonstrating the urgency of the request. The State shall determine whether 
the price increase is in the best interest of the State. 
4.4.3. 
All price adjustments will be implemented by a formal Contract Amendment. 
State shall determine whether the requested price increase or an alternate 
option is in the best interest of the State. 
4.4.4. 
State expects Contractors to use Lean Six Sigma principles to reduce costs 
in their supply chain, and not simply pass new costs on to the State. If a price 
increase is requested, State will ask for evidence that Lean Six Sigma

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
Solicitation Requirements  |  Revision No. 9  |  Revised 09-24  |  Page 30 of 66 
Click here to return to the Table of Contents 
principles and tools have been used by Contractor to attempt to reduce costs 
in advance of any request for a price increase under the Contract. 
4.5. 
Price Reductions. Price reductions shall be immediately passed along to State and may 
be submitted in writing to State for consideration at any time during the Contract period. 
The contractor shall offer State a price reduction on the Contract product(s) concurrent 
with a published price reduction made to other customers. The State at its own discretion 
may accept a price reduction. The price reduction request shall be in writing and include 
documentation showing the actual reduction of cost. Sales promotions requests shall 
include differences in pricing, begin, and end date of promotion along with the products 
covered. 
4.6. 
Travel. Contractor shall request and receive written approval prior to any travel under the 
Contract in which reimbursement of expenses will be requested. Contractor will be 
reimbursed for actual expenses incurred in accordance with the current rates specified 
in the State's Travel Policy. Contractor shall itemize all per diem and lodging charges. 
State 
Travel 
Policy, 
including 
State 
rates, 
may 
be 
located 
at 
https://gao.az.gov/travel/travel-information. Eligible Agency or State shall reject any claim 
for travel reimbursement for which Contractor did not receive prior written approval. 
4.7. 
Funding 
No particular funding considerations apart from Uniform Terms and Conditions Sections 
4.5 [Availability of Funds for the Next State Fiscal Year] and 4.6 [Availability of Funds for 
the Current State Fiscal Year] have been identified as of the Solicitation publication date. 
4.8. 
Invoicing 
4.8.1. 
Invoices Go To Ordering Entity. Contractor shall submit all billing notices or 
invoices to the ordering Eligible Agency or Co-Op Buyer at the address 
indicated on the applicable Order document or by utilizing the Ordering 
Entity’s purchasing tool/process. 
4.8.2. 
Minimum Invoice Requirements. Every invoice shall include the following 
information: 
4.8.2.1. 
Bill-to name and address; 
4.8.2.2. 
Contractor name and contact information; 
4.8.2.3. 
Remit-to address; 
4.8.2.4. 
Invoice number and date; 
4.8.2.5. 
State contract number; 
4.8.2.6. 
Order number (APP PO number); 
4.8.2.7. 
Material or Service description (itemized);

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
Solicitation Requirements  |  Revision No. 9  |  Revised 09-24  |  Page 31 of 66 
Click here to return to the Table of Contents 
4.8.2.8. 
Date(s) Services were performed or Materials were delivered; 
4.8.2.9. 
Applicable payment terms; 
4.8.2.10. 
Quantity delivered or performed; 
4.8.2.11. 
Line item unit of measure; 
4.8.2.12. 
Item price; 
4.8.2.13. 
Extended pricing; 
4.8.2.14. 
Receipt for pass-through expenses (if applicable); 
4.8.2.15. 
Taxes (as a separate invoice line item), including the percentage 
used to calculate taxes; 
4.8.2.16. 
Mailing fees (if applicable); and 
4.8.2.17. 
Total invoice amount due. 
 
4.8.3. 
No Invoice Without Authorization. Contractor shall not seek payment for any: 
4.8.3.1. 
Materials or Services that have not been authorized on an 
acknowledged Order; 
4.8.3.2. 
Expediting, overtime, premiums, or upcharges absent State’s 
express prior approval; or 
4.8.3.3. 
Materials or Services that are the subject of a Contract 
Amendment that has not been fully signed by the Procurement 
Officer. 
 
4.8.4. 
Submitting Invoices. Contractor shall submit an invoice to the ordering Eligible 
Agency or Co‑Op Buyer using the form and/or process required by the 
ordering Eligible Agency or Co-Op Buyer. Every invoice must be signed by 
Contractor’s authorized representative and accompanied by all supporting 
information and documentation required by the Contract and applicable laws. 
4.8.5. 
Defective Invoices. Without prejudice to its other rights under the Contract or 
further obligation to Contractor, the ordering Eligible Agency or Co-Op Buyer 
may, at its discretion, reject any materially defective invoice. 
4.8.5.1. 
The ordering Eligible Agency or Co-Op Buyer shall notify the 
Contractor within five (5) business days after receipt if it 
determines an invoice to be materially defective. 
4.8.5.2. 
Invoices will be deemed automatically rejected upon delivery if 
they: are sent to an incorrect address, do not reference the 
correct State contract and Purchase Order number, or are 
payable to any Person other than the Contractor.

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
Solicitation Requirements  |  Revision No. 9  |  Revised 09-24  |  Page 32 of 66 
Click here to return to the Table of Contents 
4.8.5.3. 
The ordering Eligible Agency or Co-Op Buyer shall have no 
obligation to pay against a defective invoice unless and until 
Contractor has re-submitted it free of defects. 
4.9. 
Payments                                  
 
4.9.1. 
Payment Deadline. State shall make payments in compliance with Arizona 
Revised Statutes Titles 35 and 41. Unless and then only to the extent expressly 
stated otherwise in the Pricing Section of the Special Terms and Conditions 
above, State shall make payment in full for Materials that have been delivered 
and accepted and Services that have been performed and accepted within the 
time specified in A.R.S. § 35-342, after both of the following occur: (a) all of the 
Materials being invoiced have been delivered or installed (as applicable) and 
accepted and all of the Services being invoiced have been performed and 
accepted; and (b) Contractor has provided a complete and accurate invoice in 
the form and manner called for in the Contract, provided that, State will not 
make or be liable for any payments to Contractor until Contractor has 
registered properly in the State’s eProcurement System and provided a current 
I.R.S. Form W-9 to State unless excused by law from providing one. 
4.9.2. 
Payments Only To Contractor. Unless an assignment and assumption 
agreement has been reached between the Contractor and State pursuant to 
Section 5.1 of the Special Terms and Conditions [Assignment and Delegation] 
or the State has been otherwise compelled by operation of law or order of a 
court of competent jurisdiction, State will only make payment to Contractor 
under the federal tax identifier the Contract was awarded to within the 
eProcurement System. 
4.9.3. 
Payment. The applicable Eligible Agency or Co-Op Buyer shall pay undisputed 
amounts due to Contractor within the time period specified in Section 4 Costs 
and Payments of the Uniform Terms and Conditions. 
4.9.4. 
Joint Checks or Direct Pay. Applicable Eligible Agency or Co-Op Buyer may, 
but is under no obligation to, pay by joint check or to pay directly to any 
Subcontractor or other creditor to whom any portion of Contractor’s requested 
payment is owed. 
4.9.5. 
Recovery of Overpayment. If applicable, Eligible Agency or Co-Op Buyer 
determines that an overpayment has been made to Contractor on any prior 
invoice, it shall inform Contractor of the amount and date of the overpayment 
and may deduct the overpaid amount from amounts then or thereafter due to 
Contractor.

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
Solicitation Requirements  |  Revision No. 9  |  Revised 09-24  |  Page 33 of 66 
Click here to return to the Table of Contents 
4.9.6. 
Purchasing Card. Applicable Eligible Agency or Co-Op Buyer may pay 
invoices for some or all Orders using a purchasing card. Any and all fees 
related to payment using a purchasing card (also called a p-card) are the 
responsibility of the Contractor. Unless otherwise stated in the Contract, there 
will be no additional fees or increase in prices associated with this method of 
payment. 
4.9.7. 
Automated clearing house. Applicable Eligible Agency or Co-Op Buyer may 
pay invoices for some or all Orders through an Automated Clearing House 
(ACH). In order to receive payments in this manner from Eligible Agencies, 
the Contractor must complete an ACH Vendor Authorization Form (form GAO-
618) within 30 (thirty) days after the effective date of the Contract. The form is 
available online at: https://gao.az.gov/publications/forms. 
4.10. 
Applicable Taxes 
 
4.10.1. 
Contractor To Pay All Taxes. State is subject to Arizona Transaction Privilege 
Tax (TPT). Therefore, Arizona TPT applies to all sales under the Contract and 
Arizona TPT is Contractor’s responsibility (as seller) to remit. Contractor’s 
failure to collect Arizona TPT or any other applicable sales or use taxes from 
an Eligible Agency or Co-Op Buyer will not relieve the Contractor of any 
obligation to remit sales or use taxes that are due under the Contract or laws. 
Unless clearly stated otherwise in the Contract, all prices therein include 
Arizona TPT as well as every other manner of transaction privilege or sales/use 
tax that is due to a municipality or another state or its political subdivisions. 
Contractor shall pay all federal, state, and local taxes applicable to its 
operations and personnel. 
4.10.2. 
Tax Indemnity. Contractor shall hold State harmless from any responsibility for 
taxes or contributions, including any applicable damages and interest, that are 
due to federal, state, and local authorities with respect to the Work and the 
Contract, as well as any related costs; the foregoing expressly includes Arizona 
TPT, unemployment compensation insurance, social security, and workers’ 
compensation insurance. 
5. 
Contract Changes 
5.1. 
Assignment and Delegation  
5.1.1. 
In Whole. Contractor shall not assign in whole its rights or delegate in whole 
its duties under the Contract without Procurement Officer’s prior written 
consent, which consent Procurement Officer may withhold at his or her 
discretion. If Contractor’s proposed assignment or delegation stems from a

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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split, sale, acquisition, or other non-merger change in control, then no such 
consent will be given in any event without the assignee or delegate giving State 
satisfactory and equivalent evidence or assurance of its financial soundness, 
competency, capacity, and qualification to perform as that which Contractor 
possessed when State first awarded it the Contract. 
5.1.2. 
In Part. Subject to Special Terms and Conditions sections 3.7 [Subcontract] 
with respect to subcontracting, Contractor may assign particular rights or 
delegate particular duties under the Contract, but shall obtain Procurement 
Officer’s written consent before doing so. Procurement Officer shall not 
unreasonably withhold consent so long as the proposed assignment or 
delegation does not attempt to modify the Contract in any way or to alter or 
impair State’s rights or remedies under the Contract or state law. 
6. 
Risk and Liability 
6.1. 
Risk of Loss. Contractor shall bear all risk of loss to Materials while in pre-production, 
production, storage, transit, staging, assembly, installation, testing, and commissioning, if 
and as those duties are within the scope of the Work, until they have been accepted as 
conforming by State in the particular location and situation specified in the Order, or as 
specified generally elsewhere in the Contract if the Order does not provide particulars, 
provided that, risk of loss for nonconforming Materials will remain with Contractor 
notwithstanding acceptance to the extent the loss stems from the nonconformance. 
6.2. 
General Contractor Indemnification and Insurance Requirements 
6.2.1. 
Contractor Indemnification (Not Public Agency). To the fullest extent permitted 
by law, Contractor shall defend, indemnify, and hold harmless the State of 
Arizona, and its departments, agencies, boards, commissions, universities, 
officers, officials, agents, and employees (hereinafter referred to as 
“Indemnitee”) from and against any and all claims, actions, liabilities, damages, 
losses, or expenses (including court costs, attorneys’ fees, and costs of claim 
processing, investigation and litigation) (hereinafter referred to as “Claims”) for 
bodily injury or personal injury (including death), or loss or damage to tangible 
or intangible property caused, or alleged to be caused, in whole or in part, by 
the negligent or willful acts or omissions of Contractor or any of its owners, 
officers, directors, agents, employees or Subcontractors. This indemnity 
includes any claim or amount arising out of, or recovered under, the Workers’ 
Compensation Law or arising out of the failure of such Contractor to conform 
to any federal, state, or local law, statute, ordinance, rule, regulation, or court 
decree. It is the specific intention of the parties that the Indemnitee shall, in all 
instances, except for Claims arising solely from the negligent or willful acts or

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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omissions of the Indemnitee, be indemnified by Contractor from and against 
any and all claims. It is agreed that Contractor will be responsible for primary 
loss investigation, defense, and judgment costs where this indemnification is 
applicable. In consideration of the award of this contract, the Contractor agrees 
to waive all rights of subrogation against the State of Arizona, its officers, 
officials, agents, and employees for losses arising from the work performed by 
the Contractor for the State of Arizona. This indemnity shall not apply if the 
Contractor or Subcontractor(s) is/are an agency, board, commission or 
university of the State of Arizona. 
6.2.2. 
Public Agency Language Only. Each party (as 'indemnitor') agrees to 
indemnify, defend, and hold harmless the other party (as 'indemnitee') from 
and against any and all claims, losses, liability, costs, or expenses (including 
reasonable attorney's fees) (hereinafter collectively referred to as 'claims') 
arising out of bodily injury of any person (including death) or property damage 
but only to the extent that such claims which result in vicarious/derivative 
liability to the indemnitee, are caused by the act, omission, negligence, 
misconduct, or other fault of the indemnitor, its officers, officials, agents, 
employees, or volunteers. 
6.2.3. 
Insurance Requirements. Addendum A to the Special Terms and 
Conditions: Contractor Insurance Requirements is incorporated herein 
as part of the Special Terms and Conditions. 
6.3. 
Patent and Copyright Indemnification. [CONTRACTOR/VENDOR (NOT PUBLIC AGENCY)]. 
With respect to Materials or Services provided or proposed by a Contractor Indemnitor for 
performance under the Contract, Contractor shall indemnify, defend and hold harmless 
State Indemnitees against any third-party claims for liability, costs, and expenses, 
including, but not limited to reasonable attorneys' fees, for infringement or violation of any 
patent, trademark, copyright, or trade secret by the Materials and the Services. With 
respect to the defense and payment of claims under this subparagraph: 
6.3.1. 
State shall provide reasonable and timely notification to Contractor of any claim 
for which Contractor may be liable under this paragraph; 
6.3.2. 
Contractor, with reasonable consultation from State, shall have control of the 
defense of any action on an indemnified claim including all negotiations for its 
settlement or compromise;  
6.3.3. 
State may elect to participate in such action at its own expense; and  
6.3.4. 
State may approve or disapprove any settlement or compromise, provided that, 
(i) State shall not unreasonably withhold or delay such approval or disapproval

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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and (ii) State shall cooperate in the defense and in any related settlement 
negotiations. 
If Contractor is a public agency, this section 6.3 does not apply.  
7. 
Warranties 
7.1. 
Warranties and Requirements Related to Information Security. Addendum B: 
Warranties and Requirements Related to Arizona Information Security Statewide 
Policies, Standards, and Procedures is incorporated herein as part of the Special 
Terms and Conditions.  
8. 
State’s Contractual Remedies 
8.1. 
[RESERVED] 
9. 
Contract Termination 
9.1. 
[RESERVED] 
10. 
Contract Claims 
10.1. 
[RESERVED] 
11. 
Arbitration 
11.1. 
[RESERVED] 
12. 
General Provisions for Materials 
12.1. 
Applicability. Section 12 applies to the extent the Work is or includes Materials. 
12.2. 
Off-Contract Materials. Contractor shall ensure that the design and/or procedures for the 
Materials ordering method prevents Orders for items not included in the scope of the 
Contract (and for which no price or compensation has been established contractually) or 
specifically excluded items. Notwithstanding that State might have its own internal 
administrative rules regarding off-contract or excluded item ordering, and endeavors to 
prevent such orders from occurring, Contractor is responsible for not accepting any such 
Orders. State may, at its discretion, return any such items under subparagraph 12.17 or 
cancel any such Order under subparagraph 12.18, in either case being without obligation 
and at Contractor’s expense. 
12.3. 
Compensation for Late Deliveries. Contractor shall have clear, published policies in place 
regarding late delivery, order cancellation, discounts, or rebates given to compensate for 
late deliveries, etc., and make them readily available to those Eligible Agencies, and Co-
Op Buyers if applicable, that are likely to need them. If late deliveries have been

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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specifically addressed in the Contract, the Contract shall take precedence over any such 
Contractor policies. 
12.4. 
Indicate Shipping Costs on Order. Contractor shall identify and provide the required 
substantiating documentation for the amount it intends to add for shipping in the Order 
acknowledgment if shipping is additional to the contracted price or rate for an item; 
otherwise, Contractor shall indicate that shipping is included in the Order price (in other 
words, every Order must indicate clearly whether or not shipping is included in the Order 
price, and if not included, how much is to be added and why that amount is the correct or 
appropriate one). 
12.5. 
Current Products. Contractor shall keep all products being offered under the Contract: (a) 
in current and ongoing production; (b) in its advertised product lines; (c) as models or 
types that are actively functioning in other paying customer environments; and (d) in 
conformance to the requirements of the Contract. 
12.6. 
Maintain Comprehensive Selection. Contractor shall provide at all times the 
comprehensive selection of products for which a price is established in the Contract for 
ordering by Eligible Agencies, and Co-Op Buyers, if applicable. 
12.7. 
Additional Products. State, at its discretion, may modify the scope of the Contract by 
Contract Amendment to include additional products or product categories so long as they 
are within the general scope of the ones originally covered by the Contract. Once the 
Contract Amendment has been fully executed, Contractor shall then update all applicable 
pricing and make the pricing available to all affected entities at no additional cost. Either 
party may make the request to add products to the Contract; regardless of who makes the 
request, the parties shall negotiate in good faith a fair price for any additional products, 
but State may elect not to add some or all of the products in question if no agreement is 
reached on pricing in a timely manner. Contractor’s request or proposal in response to 
State’s request shall include: (a) documentation demonstrating that the additional 
products meet or exceed the specifications for the original products while remaining in the 
same product groups as the original ones; and (b) documentation demonstrating that the 
proposed price for the additional products is both fair and reasonable and at the same 
level of discount relative to market price as were the original ones. Demonstration of (b) 
typically requires showing how prices offered to a significant number of buyers compare 
to the prices or discounts proposed for the additional products. 
12.8. 
Discontinued Products. If a product or groups of products covered by the Contract are 
discontinued by the manufacturer, Contractor shall notify State within five (5) business 
days after receiving the manufacturer’s notification. State, at its discretion, may allow 
Contractor to provide substitutes for the discontinued products or delete the products from 
the scope of the Contract. The resulting change to the Contract will be formalized by

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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Contract Amendment. Contractor shall then update all applicable pricing and make the 
pricing available to all affected entities at no additional cost. The parties shall negotiate in 
good faith a fair price for any substitute product, but State may elect to delete the products 
from the scope of the Contract if no agreement is reached on substitute pricing in a timely 
manner. When notifying State of any discontinuance, Contractor shall provide: (a) 
manufacturer’s announcement or documentation stating that the products have been 
discontinued, with identification by model/part number; (b) documentation demonstrating 
that the substitute products meet or exceed the specifications for the discontinued 
products while remaining in the same product groups as were the discontinued ones; and 
(c) documentation demonstrating that the proposed price for the substitute products is 
both fair and reasonable and at the same level of discount relative to market price as were 
the discontinued ones. 
12.9. 
Forced Substitutes. The Contractor shall not provide forced substitutions under the 
Contract; Contractor shall obtain State’s prior written consent before making any 
discretionary substitution for any product covered by the Contract.  
12.10. 
Recalls. In the event of a recall notice, technical service bulletin, or other important 
notification affecting a product offered under the Contract (collectively, “recalls” 
hereinafter), Contractor shall send timely notice to State for each applicable Order 
referencing the affected Order and product. Notwithstanding whatever protection 
Contractor might have under A.R.S. § 12-684, with respect to a manufacturer, Contractor 
shall handle recalls entirely and without obligation on State’s part, other than to permit 
removal of installed products, retrieve stored products, and take any other reasonably 
necessary actions, to implement the recall. 
12.11. 
Delivery Time. Unless stated otherwise in the Purchase Order, Contractor shall make 
delivery within two (2) business days after receiving each Order. 
12.12. 
Delivery Locations. Contractor shall offer deliveries to every location served under the 
scope of the Contract, specifically 
12.12.1. 
if the Contract is for a single State agency in a single area, then Contractor 
shall deliver to any agency location in that area;  
12.12.2. 
if the Contract is for a single State agency in all its locations, then Contractor 
shall deliver to any of that agency’s location in Arizona; 
12.12.3. 
if the Contract is for cooperative use, but excludes certain areas, then 
Contractor shall deliver to any Eligible Agency or Co-Op Buyer location that is 
not in the excluded areas; and

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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12.12.4. 
if the Contract is for unrestricted mandatory statewide and cooperative use, 
then:  
12.12.4.1. 
Contractor shall deliver to any Eligible Agency or Co-Op Buyer 
anywhere in Arizona;  
12.12.4.2. 
if a prospective Co-Op Buyer outside Arizona wishes to order 
against the Contract, Contractor agrees to negotiate in good faith 
any fair and reasonable price or lead time adjustments necessary 
to serve that location if practicable to do so within the scope of its 
normal business; and, 
12.12.4.3. 
if the Purchase Order indicates defined delivery areas and prices, 
those always apply unless the Order expressly states otherwise 
and Contractor accepts it.  
12.13. 
Conditions at Delivery Location. Contractor shall verify receiving hours and conditions 
(e.g. height/weight restrictions, access control, etc.) with the relevant Eligible Agency or 
Co-Op Buyer for the receiving site before scheduling or making a delivery. Contractor shall 
make each delivery to the specific location indicated in the Order, which Contractor 
acknowledges might be inside an industrial building, institutional building, low-rise office 
building, or high-rise office building instead of a normal receiving dock. Contractor might 
be required to make deliveries to locations inside a secured perimeter at certain 
institutional facilities such as prisons where prior clearances are required for each delivery 
and driver individually. Contractor shall contact each such facility directly to confirm its 
most current security clearance procedures, allowable hours for deliveries, visitor dress 
code, and other applicable rules. State shall not  pay extra charges for wait time, 
comebacks, or the like, nor excuse late deliveries if Contractor has failed to comply with 
this section.  
12.14. 
Materials Acceptance. State has the right to accept Materials subject to a complete 
inspection on delivery and installation, if installation is Contractor’s responsibility. State 
may require acceptance criteria, including, but not limited to, conformity to the Contract, 
workmanship, and quality under the Contract or for a specific Order. Contractor shall 
remove any rejected Materials from the delivery location, or from any area to which it might 
have been reasonably necessary to move it, and subsequently deliver an equal quantity 
of conforming items within a timeframe set by the Eligible Agency or Co-Op Buyer. State 
shall not owe Contractor any payment for rejected Materials, and State may, at its 
discretion, withhold or make partial payment for any rejected Materials that have been 
returned to Contractor in those instances where State has agreed to permit repair instead 
of demanding replacement.

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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12.15. 
Correcting Defects. Contractor shall, at no additional cost and without entitlement to 
extension of any delivery deadline or specified time for performance, remove or exchange 
and replace any defective or non-conforming delivered or installed Materials. 
12.15.1. 
Contractor shall be solely responsible for the cost of any associated cutting 
and patching, temporary protection measures, packing and crating, hoisting 
and loading, transportation, unpacking, inspection, repacking, reshipping, and 
reinstallation if installation is within the scope of the Contract. 
12.15.2. 
If Contractor fails to do so in a timely manner, State will be entitled to exercise 
its remedies under the Contract, including but not limited to, paragraph 8.5 
[Right of Offset] of the Uniform Terms and Conditions. 
12.15.3. 
Whether State will permit Contractor to repair in place or demands that 
Contractor remove and replace is at State’s discretion in each instance, 
provided that, State shall not apply that discretion punitively if repair in place is 
practicable and doing so would not create safety hazards, put property at risk, 
unreasonably interfere with operations, create public nuisance, or give rise to 
any other reasonable concern on State’s part.  
12.16. 
Returns. State may, at its discretion, return for full credit and with no restocking charges, 
any delivered Materials unused in the original packaging within thirty (30) days after 
receipt, regardless of acceptance. If State elects to return delivered Materials, then State 
shall pay  delivery costs to return the products to the place from which Contractor shipped 
them.  However, if State returns delivered Materials because they are defective or non-
conforming or for any other reason having to do with Contractor fault or error, then State 
will not be responsible for any costs associated with returning the Materials and may, at 
its discretion, either have those billed directly to Contractor, offset them under paragraph 
8.5 [Right of Offset] of the Uniform Terms and Conditions, or take any other appropriate 
actions under the Contract. 
12.17. 
Product Safety. Materials as-shipped must comply with applicable safety regulations and 
standards. Unless expressly stated otherwise in the Scope of Work, State is not 
responsible for making any Materials safe or compliant following acceptance. Contractor 
shall only deliver Materials that are already safe and compliant with the warranties in the 
Contract Terms and Conditions. 
12.18. 
Hazardous Materials. Contractor shall timely provide State with any “Safety Data Sheets” 
(SDS) and any other hazard communication documentation required under the United 
States Department of Labor’s Occupational Safety and Health Administration (OSHA) 
“Hazard Communication Standard” (often referred to as the “HazCom 2012 Final Rule”) 
that is reasonably necessary for State to comply with regulations when it or its other

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
Solicitation Requirements  |  Revision No. 9  |  Revised 09-24  |  Page 41 of 66 
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contractors install, handle, operate, repair, maintain or remove any Materials. Note that, 
in the past, those documents might have been referred to as “Material Safety Data Sheets” 
or “Product Safety Data Sheets”, but State (and this Contract) use only the more up-to-
date “SDS” reference. Contractor shall ensure that all its relevant personnel understand 
the nature of and hazards associated with (to the extent they are Contractor’s 
responsibility under the Contract) the design, shipping, handling, delivery, installation, 
repair and maintenance of any portion of the Work that is, contains or will become upon 
use a hazardous material, with “hazardous material” being any material or substance that 
is: (1) identified now or in the future as being hazardous, toxic or dangerous under 
applicable laws; or (2) subject to statutory or regulatory requirement governing special 
handling, disposal or cleanup.  
13. 
General Provisions for Services 
13.1. 
Applicability. Article 13 applies to the extent the Work is or includes Services. 
13.2. 
Comprehensive Services. Contractor shall provide the comprehensive range of Services 
for which a price is established in the Contract for ordering by Eligible Agencies and Co-
Op Buyers. 
13.3. 
Additional Services. State at its discretion may modify the scope of the Contract by 
Contract Amendment to include additional Services or service categories that are within 
the general scope of the ones originally covered by the Contract. Once the Contract 
Amendment is fully executed, Contractor shall then update all applicable pricing and make 
them available to all affected entities at no additional cost. Either party may make the 
request to add Services to the Contract; regardless of who makes the request, the parties 
shall negotiate in good faith a fair price for any additional Services, but State may elect 
not to add some or all of the Services in question if no agreement is reached on pricing in 
a timely manner. Contractor’s request or proposal in response to State’s request shall 
include documentation demonstrating that the proposed price for the additional Services 
is both fair and reasonable and comparable to the original prices. 
13.4. 
Off-Contract Services. Contractor shall ensure that the ordering process for the Services 
prevents Orders for Services not included in the scope of the Contract (and for which no 
price or compensation has been established in the Contract) or Services explicitly 
excluded from the Contract. Notwithstanding that State might have its own internal 
administrative rules regarding off-contract or excluded ordering of Services, and 
endeavors to prevent such Orders from occurring, Contractor is responsible for not 
accepting any such Orders. State may, at its discretion, cancel any such Order without 
obligation.

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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13.5. 
Removal of Personnel. Notwithstanding that Contractor is in every circumstance 
responsible for hiring, assigning, directing, managing, training, disciplining, and rewarding 
its personnel, State may at its discretion, and without the obligation to demonstrate cause, 
instruct Contractor to remove any of its personnel from State’s facilities or from further 
assignment under the Contract. In such cases, Contractor shall promptly replace removed 
personnel with other personnel that have equivalent qualifications, experience, and 
capabilities. 
13.6. 
Accuracy of Work. Contractor is responsible for the accuracy of the Services, and shall 
promptly make all necessary revisions or corrections resulting from errors and omissions 
on its part without additional compensation. Acceptance by State shall not relieve 
Contractor of responsibility for correction of any errors discovered subsequently or 
necessary clarification of any ambiguities. 
13.7. 
Requirements at Location of Services   
13.7.1. 
Contractor personnel shall perform their assigned portions of the Services at 
the specific location indicated in the Order. Contractor acknowledges that the 
location might be inside an industrial building, institutional building, or one of 
various office types and classes.  
13.7.2. 
If performing the Services requires Contractor personnel to work inside a 
secured perimeter at certain institutional facilities (including but not limited to 
prisons) where prior clearances are required, Contractor shall contact the 
facility directly in advance of performing the Services to confirm its current 
security clearance procedures, allowable hours for work, visitor dress code, 
and other applicable rules. State shall not pay any additional fees (including 
but not limited to service charges) or excuse late performance, if Contractor 
has failed to comply with these requirements. 
13.8. 
Acceptance of Services. State has the right to accept Services subject to acceptance 
criteria. State may apply acceptance criteria to the Contract or a specific Order, which may 
include, but are not limited to, accuracy, completeness, conformance to requirements, or 
quality. State shall not pay Contractor for unaccepted Services, and State may, at its 
discretion, withhold or make partial payment for any rejected Services, while Contractor is 
in the process of re-performing or otherwise curing the grounds for State’s rejection. 
13.9. 
Corrective Action Required. Notwithstanding any other guarantees, general warranties, or 
particular warranties Contractor has given under the Contract, and in addition to any other 
rights and remedies available under the Contract,  if Contractor fails to perform any 
material portion of the Services including, but not limited to, failure to complete any 
contractual deliverable or failure to meet agreed-upon service levels or service standards 
set out in or referred to in the Contract, then Contractor shall perform a root-cause analysis 
to identify the source of the failure and use all commercially reasonable efforts to correct

Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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the failure and meet the Contract requirements as promptly as is practicable.  
13.9.1. 
Contractor shall provide State a report detailing the identified cause and setting 
out its detailed corrective action plan promptly after the date the failure 
occurred (or the date when the failure first became apparent, if it was not 
apparent immediately after occurrence).  
13.9.2. 
State may demand to review and approve Contractor’s analysis and plans, and 
Contractor shall make any and all reasonable corrections State instructs and 
adopt State’s recommendations, including any measures State determines to 
be necessary for employee or public safety, or the protection of property or the 
environment. 
13.9.3. 
Contractor shall take the necessary action(s) to avoid any like failures in the 
future.

Addendum A to the  
Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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Addendum A to the Special Terms and Conditions 
Contractor Insurance Requirements 
1. Insurance Requirements 
 
1.1. Contractor and subcontractors shall procure and maintain, until all of their obligations 
have been discharged, including any warranty periods under this Contract, insurance 
against claims for injury to persons or damage to property arising from, or in connection 
with, the performance of the work hereunder by the Contractor, its agents, 
representatives, employees or subcontractors. 
1.2. The Insurance Requirements herein are minimum requirements for this Contract and in 
no way limit the indemnity covenants contained in this Contract. The State of Arizona in 
no way warrants that the minimum limits contained herein are sufficient to protect the 
Contractor from liabilities that arise out of the performance of the work under this Contract 
by the Contractor, its agents, representatives, employees or subcontractors, and the 
Contractor is free to purchase additional insurance. 
 
2. MINIMUM SCOPE AND LIMITS OF INSURANCE: Contractor shall provide coverage with 
limits of liability not less than those stated below. 
Contractor shall provide coverage with limits of liability not less than those stated below. 
2.1. Commercial General Liability (CGL) – Occurrence Form 
 
Policy shall include bodily injury, property damage, and broad form contractual 
liability coverage. 
● General Aggregate 
$2,000,000 
● Products – Completed Operations Aggregate 
$1,000,000 
● Personal and Advertising Injury 
$1,000,000 
● Damage to Rented Premises 
$50,000 
● Each Occurrence 
$1,000,000 
 
a. The policy shall be endorsed, as required by this written agreement, to 
include the State of Arizona, and its departments, agencies, boards, 
commissions, universities, officers, officials, agents, and employees as 
additional insureds with respect to liability arising out of the activities 
performed by or on behalf of the Contractor. 
b. Policy shall contain a waiver of subrogation endorsement, as required by this 
written agreement, in favor of the State of Arizona, and its departments, 
agencies, boards, commissions, universities, officers, officials, agents, and 
employees for losses arising from work performed by or on behalf of the

Addendum A to the  
Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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Contractor. 
2.2. Business Automobile Liability 
 
Bodily Injury and Property Damage for any owned, hired, and/or non- owned 
automobiles used in the performance of this Contract. 
● Combined Single Limit (CSL) 
$1,000,000 
 
a. Policy shall be endorsed, as required by this written agreement, to include the 
State of Arizona, and its departments, agencies, boards, commissions, 
universities, officers, officials, agents, and employees as additional insureds with 
respect to liability arising out of the activities performed by, or on behalf of, the 
Contractor involving automobiles owned, hired and/or non-owned by the 
Contractor. 
b. Policy shall contain a waiver of subrogation endorsement as required by this 
written agreement in favor of the State of Arizona, and its departments, agencies, 
boards, commissions, universities, officers, officials, agents, and employees for 
losses arising from work performed by or on behalf of the Contractor. 
2.3. Workers’ Compensation and Employers' Liability 
 
● Workers' Compensation 
Statutory 
● Employers' Liability 
o Each Accident 
$1,000,000 
o Disease – Each Employee 
$1,000,000 
o Disease – Policy Limit 
$1,000,000 
 
a. Policy shall contain a waiver of subrogation endorsement, as required by this 
written agreement, in favor of the State of Arizona, and its departments, 
agencies, boards, commissions, universities, officers, officials, agents, and 
employees for losses arising from work performed by or on behalf of the 
Contractor. 
b. This requirement shall not apply to each Contractor or subcontractor that is 
exempt under A.R.S. § 23-901, and when such Contractor or subcontractor 
executes the appropriate waiver form (Sole Proprietor or Independent 
Contractor). 
2.4. Professional Liability (Errors and Omissions Liability) 
 
● Each Claim 
$2,000,000 
● Annual Aggregate 
$2,000,000

Addendum A to the  
Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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a. In the event that the Professional Liability insurance required by this Contract is 
written on a claims-made basis, Contractor warrants that any retroactive date 
under the policy shall precede the effective date of this Contract and, either 
continuous coverage will be maintained, or an extended discovery period will be 
exercised, for a period of two (2) years beginning at the time work under this 
Contract is completed. 
b. The policy shall cover professional misconduct or negligent acts for those 
positions defined in the Scope of Work of this contract. 
3. Additional Insurance Requirements 
 
The policies shall include, or be endorsed to include, as required by this written agreement, 
the following provisions: 
 
3.1. The Contractor's policies, as applicable, shall stipulate that the insurance afforded the 
Contractor shall be primary and that any insurance carried by the Department, its agents, 
officials, employees or the State of Arizona shall be excess and not contributory 
insurance, as provided by A.R.S. § 41-621 (E). 
3.2. Insurance provided by the Contractor shall not limit the Contractor’s liability assumed 
under the indemnification provisions of this Contract. 
4. Notice of Cancellation 
 
Applicable to all insurance policies required within the Insurance Requirements of this 
Contract, Contractor’s insurance shall not be permitted to expire, be suspended, be 
canceled, or be materially changed for any reason without thirty (30) days prior written notice 
to the State of Arizona. Within two (2) business days of receipt, Contractor must provide 
notice to the State of Arizona if they receive notice of a policy that has been or will be 
suspended, canceled, materially changed for any reason, has expired, or will be expiring. 
Such notice shall be sent directly to the Department and shall be mailed, emailed, hand 
delivered or sent by facsimile transmission to (State Representative’s Name, Address & Fax 
Number). 
 
5. Acceptability of Insurers 
 
Contractor’s insurance shall be placed with companies licensed in the State of Arizona or 
hold approved non-admitted status on the Arizona Department of Insurance List of Qualified 
Unauthorized Insurers. Insurers shall have an “A.M. Best” rating of not less than A- VII. The 
State of Arizona in no way warrants that the above-required minimum insurer rating is 
sufficient to protect the Contractor from potential insurer insolvency. 
 
6. Verification of Coverage

Addendum A to the  
Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
Solicitation Requirements  |  Revision No. 9  |  Revised 09-24  |  Page 47 of 66 
Click here to return to the Table of Contents 
 
Contractor shall furnish the State of Arizona with certificates of insurance (valid ACORD 
form or equivalent approved by the State of Arizona) evidencing that Contractor has the 
insurance as required by this Contract. An authorized representative of the insurer shall sign 
the certificates. 
 
6.1.1. All such certificates of insurance and policy endorsements must be received by the 
State before work commences. The State’s receipt of any certificates of insurance 
or policy endorsements that do not comply with this written agreement shall not 
waive or otherwise affect the requirements of this agreement. 
6.1.2. Each insurance policy required by this Contract must be in effect at, or prior to, 
commencement of work under this Contract. Failure to maintain the insurance 
policies as required by this Contract, or to provide evidence of renewal, is a material 
breach of contract. 
6.1.3. All certificates required by this Contract shall be sent directly to the Department. The 
State of Arizona project/contract number and project description shall be noted on 
the certificate of insurance. The State of Arizona reserves the right to require 
complete copies of all insurance policies required by this Contract at any time. 
7. Subcontractors 
 
Contractor’s certificate(s) shall include all subcontractors as insureds under its policies or 
Contractor shall be responsible for ensuring and/or verifying that all subcontractors have 
valid and collectable insurance as evidenced by the certificates of insurance and 
endorsements for each subcontractor. All coverages for subcontractors shall be subject to 
the minimum Insurance Requirements identified above. The Department reserves the right 
to require, at any time throughout the life of this contract, proof from the Contractor that its 
subcontractors have the required coverage. 
 
8. Approval and Modifications 
 
The Contracting Agency, in consultation with State Risk, reserves the right to review or 
make modifications to the insurance limits, required coverages, or endorsements throughout 
the life of this contract, as deemed necessary. Such action will not require a formal Contract 
amendment but may be made by administrative action. 
 
9. Exceptions 
 
In the event the Contractor or subcontractor(s) is/are a public entity, then the Insurance 
Requirements shall not apply. Such public entity shall provide a certificate of self-insurance. 
If the Contractor or subcontractor(s) is/are a State of Arizona agency, board, commission, 
or university, none of the above shall apply.

Addendum A to the  
Special Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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Uniform Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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Uniform Terms and Conditions 
Uniform Terms and Conditions 
1. 
Definition of Terms. As used in this Solicitation and any resulting Contract, the terms listed below 
are defined as follows: 
1.1. 
“AI” means the science and engineering of making machines capable of performing tasks 
that are typically associated with human intelligence, such as learning and problem-
solving, and includes without limitation: AI systems, classic AI, external AI, generative AI, 
and large language model (LLM) AI. 
1.2. 
“Attachment” means any item the Solicitation which requires the Offeror to submit as part 
of the Offer. 
1.3. 
“Contract” means the combination of the Solicitation, including the Instructions to Offerors, 
the Uniform and Special Terms and Conditions, and the Specifications and Statement or 
Scope of Work; the Offer and any Best and Final Offers; and any Solicitation Amendments 
or Contract Amendments. 
1.4. 
"Contract Amendment" means a written document signed by the Procurement Officer that 
is issued for the purpose of making changes in the Contract. 
1.5. 
“Contractor” means any person who has a Contract with the State. 
1.6. 
“Data” means recorded information, regardless of form or the media on which it may be 
recorded. The term may include technical Data and computer software. The term does 
not include information incidental to contract administration, such as financial, 
administrative, cost or pricing, or management information.   
1.7. 
“Days” means calendar days unless otherwise specified. 
1.8. 
“Exhibit” means any item labeled as an Exhibit in the Solicitation or placed in the Exhibits 
section of the Solicitation generally containing maps, schematics, examples of reports, or 
other documents that will be used to perform the requirements of the Scope of Work after 
contract award. 
1.9. 
“Gratuity” means a payment, loan, subscription, advance, deposit of money, services, or 
anything of more than nominal value, present or promised, unless consideration of 
substantially equal or greater value is received. 
1.10. 
“Materials” means all property, including equipment, supplies, printing, insurance and 
leases of property but does not include land, a permanent interest in land or real property 
or leasing space.

Uniform Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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1.11. 
“Procurement Officer” means the person, or his or her designee, duly authorized by the 
State to enter into and administer Contracts and make written determinations with respect 
to the Contract. 
1.12. 
“Services” means the furnishing of labor, time or effort by a Contractor or Subcontractor 
which does not involve the delivery of a specific end product other than required reports 
and performance, but does not include employment agreements or collective bargaining 
agreements. 
1.13. 
“State” means any department, commission, council, board, bureau, committee, 
institution, agency, government corporation or other establishment or official of the 
executive branch or corporation commission of the State of Arizona that executes the 
Contract. 
1.14. 
“State Fiscal Year” means the period beginning with July 1 and ending June 30. 
1.15. 
“Subcontract” means any Contract, express or implied, between the Contractor and 
another party or between a Subcontractor and another party delegating or assigning, in 
whole or in part, the making or furnishing of any Materials or any Services required for the 
performance of the Contract. 
1.16. 
“Subcontractor” means a person who contracts to perform work or render Services to a 
Contractor or to another Subcontractor as a part of a Contract with the State. 
2. 
Contract Interpretation 
2.1. 
Arizona Law. The Arizona law applies to this Contract including, where applicable, the 
Uniform Commercial Code as adopted by the State of Arizona and the Arizona 
Procurement Code, Arizona Revised Statutes (A.R.S.) Title 41, Chapter 23, and its 
implementing rules, Arizona Administrative Code (A.A.C.) Title 2, Chapter 7. 
2.2. 
Implied Contract Terms. Each provision of law and any terms required by law to be in this 
Contract are a part of this Contract as if fully stated in it. 
2.3. 
Contract Order of Precedence. In the event of a conflict in the provisions of the Contract, 
as accepted by the State and as they may be amended, the following shall prevail in the 
order set forth below: 
2.3.1. 
Special Terms and Conditions; 
2.3.2. 
Uniform Terms and Conditions; 
2.3.3. 
Statement or Scope of Work; 
2.3.4. 
Specifications; 
2.3.5. 
Attachments;

Uniform Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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2.3.6. 
Exhibits; then 
2.3.7. 
Any other documents referenced or included in the Solicitation including, but not 
limited to, any Bid or Offer documents provided by the Contractor that do not fall 
into one of the above categories. 
 
2.4. 
Relationship of Parties. The Contractor under this Contract is an independent Contractor. 
Neither party to this Contract shall be deemed to be the employee or agent of the other 
party to the Contract. 
2.5. 
Severability. The provisions of this Contract are severable. Any term or condition deemed 
illegal or invalid shall not affect any other term or condition of the Contract. 
2.6. 
No Parol Evidence. This Contract is intended by the parties as a final and complete 
expression of their agreement. No course of prior dealings between the parties and no 
usage of the trade shall supplement or explain any terms used in this document and no 
other understanding either oral or in writing shall be binding. 
2.7. 
No Waiver. Either party’s failure to insist on strict performance of any term or condition of 
the Contract shall not be deemed a waiver of that term or condition even if the party 
accepting or acquiescing in the nonconforming performance knows of the nature of the 
performance and fails to object to it. 
3. 
Contract Administration and Operation 
3.1. 
Records. Under A.R.S. § 35-214 and § 35-215, the Contractor shall retain and shall 
contractually require each Subcontractor to retain any and all Data and other “records” 
relating to the acquisition and performance of the Contract for a period of five (5) years 
after the completion of the Contract. All records shall be subject to inspection and audit by 
the State at reasonable times. Upon request, the Contractor shall produce a legible copy 
of any or all such records. 
3.2. 
Non-Discrimination. The Contractor shall comply with State Executive Order Nos. 2023-
09, 2023-01, 2009-09, and any and all other applicable Federal and State laws, rules and 
regulations, including the Americans with Disabilities Act. 
3.3. 
Audit. Pursuant to A.R.S. § 35-214, at any time during the term of this Contract and five 
(5) years thereafter, the Contractor’s or any Subcontractor’s books and records shall be 
subject to audit by the State and, where applicable, the Federal Government, to the extent 
that the books and records relate to the performance of the Contract or Subcontract. 
3.4. 
Facilities Inspection and Materials Testing. The Contractor agrees to permit access to its 
facilities, Subcontractor facilities, and the Contractor’s processes or services, at 
reasonable times for inspection of the facilities or Materials covered under this Contract

Uniform Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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as required under A.R.S. § 41-2547. The State shall also have the right to test, at its own 
cost, the Materials to be supplied under this Contract. Neither inspection of the 
Contractor’s facilities nor Materials testing shall constitute final acceptance of the 
Materials or Services. If the State determines non-compliance of the Materials, the 
Contractor shall be responsible for the payment of all costs incurred by the State for testing 
and inspection. 
3.5. 
Notices. Notices to the Contractor required by this Contract shall be made by the State to 
the person indicated on the Offer and Acceptance form submitted by the Contractor unless 
otherwise stated in the Contract. Notices to the State required by the Contract shall be 
made by the Contractor to the Solicitation Contact Person indicated on the Solicitation, 
stated in the Contract, or listed on the State’s eProcurement system. An authorized 
Procurement Officer and an authorized Contractor representative may change their 
respective person to whom notice shall be given by written notice to the other and an 
amendment to the Contract shall not be necessary. 
3.6. 
Advertising, Publishing and Promotion of Contract. The Contractor shall not use, advertise 
or promote information for commercial benefit concerning this Contract without the prior 
written approval of the Procurement Officer. 
3.7. 
Continuous Improvement. Contractor shall recommend continuous improvements on an 
ongoing basis in relation to any Materials and Services offered under the Contract, with a 
view to reducing State costs and improving the quality and efficiency of the provision of 
Materials or Services. State may require Contractor to engage in continuous 
improvements throughout the term of the Contract.  
3.8. 
Other Contractors. State may undertake on its own or award other contracts to the same 
or other suppliers for additional or related work. In such cases, the Contractor shall 
cooperate fully with State employees and such other suppliers and carefully coordinate, 
fit, connect, accommodate, adjust, or sequence its work to the related work by others. 
Where the Contract requires handing-off Contractor’s work to others, Contractor shall 
cooperate as State instructs regarding the necessary transfer of its work product, 
Materials, Services, or records to State or the other suppliers. Contractor shall not commit 
or permit any act that interferes with the State’s or other suppliers’ performance of their 
work, provided that, State shall enforce the foregoing section equitably among all its 
suppliers so as not impose an unreasonable burden on any one of them. 
3.9. 
Ownership of Intellectual Property 
3.9.1. 
Rights In Work Product. All intellectual property originated or prepared by 
Contractor pursuant to the Contract, including but not limited to, inventions, 
discoveries, intellectual copyrights, trademarks, trade names, trade secrets,

Uniform Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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technical communications, records reports, computer programs and other 
documentation or improvements thereto, including Contractor’s administrative 
communications and records relating to the Contract, are considered work 
product and Contractor’s property, provided that, State has Government 
Purpose Rights to that work product as and when it was delivered to State. 
3.9.2. 
“Government Purpose Rights” are: 
3.9.2.1. 
the unlimited, perpetual, irrevocable, royalty free, non-exclusive, 
worldwide right to use, modify, reproduce, release, perform, display, 
sublicense, disclose and create derivatives from that work product 
without restriction for any activity in which State is a party; 
3.9.2.2. 
the right to release or disclose that work product to third parties for 
any State government purpose; and 
3.9.2.3. 
the right to authorize those to whom it rightfully releases or discloses 
that work product to use, modify, release, create derivative works 
from the work product for any State government purpose; such 
recipients being understood to include the federal government, the 
governments of other states, and various local governments. 
3.9.3. 
“Government Purpose Rights” do not include any right to use, modify, 
reproduce, perform, release, display, create derivative works from or disclose 
that work product for any commercial purpose, or to authorize others to do so. 
3.9.4. 
Joint Developments. The Contractor and State may each use equally any ideas, 
concepts, know-how, or techniques developed jointly during the course of the 
Contract, and may do so at their respective discretion, without obligation of 
notice or accounting to the other party. 
3.9.5. 
Pre-existing Material. All pre-existing software and other Materials developed 
or otherwise obtained by or for Contractor or its affiliates independently of the 
Contract or applicable Purchase Orders are not part of the work product to 
which rights are granted State under subparagraph 3.9.1 above, and will remain 
the exclusive property of Contractor, provided that: 
3.9.5.1. 
any derivative works of such pre-existing Materials or elements 
thereof that are created pursuant to the Contract are part of that work 
product;

Uniform Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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3.9.5.2. 
any elements of derivative work of such pre-existing Materials that 
was not created pursuant to the Contract are not part of that work 
product; and 
3.9.5.3. 
except as expressly stated otherwise, nothing in the Contract is to 
be construed to interfere or diminish Contractor’s or its affiliates’ 
ownership of such pre-existing Materials. 
3.9.6. 
Developments Outside Of Contract. Unless expressly stated otherwise in the 
Contract, this Section does not preclude Contractor from developing competing 
Materials outside the Contract, irrespective of any similarity to Materials 
delivered or to be delivered to State hereunder. 
3.10. 
Property of the State. If there are any materials that are not covered by Section 3.9 above 
created under this Contract, including but not limited to, reports and other deliverables, 
these materials are the sole property of the State. The Contractor is not entitled to a patent 
or copyright on those materials and may not transfer the patent or copyright to anyone 
else. The Contractor shall not use or release these materials without the prior written 
consent of the State.  
3.11. 
Federal Immigration and Nationality Act. Contractor shall comply with all federal, state and 
local immigration laws and regulations relating to the immigration status of their employees 
during the term of the contract. Further, Contractor shall flow down this requirement to all 
Subcontractors utilized during the term of the contract. The State shall retain the right to 
perform random audits of Contractor and Subcontractor records or to inspect papers of 
any employee thereof to ensure compliance. Should the State determine that the 
Contractor or any Subcontractors be found noncompliant, the State may pursue all 
remedies allowed by law, including, but not limited to: suspension of work, termination of 
the contract for default and suspension or debarment of the contractor. 
3.12. 
E-Verify Requirements. In accordance with A.R.S. § 41-4401, Contractor warrants 
compliance with all Federal immigration laws and regulations relating to employees and 
warrants its compliance with Section A.R.S. § 23- 214, Subsection A. 
3.13. 
Offshore Performance of Work involving Data is Prohibited. Any Services that are 
described in the specifications or scope of work that directly serve the State of Arizona or 
its clients and involve access to Data shall be performed within the defined territories of 
the United States. 
3.14. 
Protection of State Cybersecurity Interests. The Contractor shall comply with State 
Executive Order No. 2023-10, which includes, but is not limited to, a prohibition against

Uniform Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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(a) downloading and installing of TikTok on all State-owned and State-leased information 
technology; and (b) accessing TikTok through State information technology. 
3.15. 
Artificial Intelligence (AI) Prohibitions. Consistent with State policy, if Contractor supplies 
AI Services or Materials (either directly or through Subcontractors or the sale of licenses), 
such as research, development, training, implementation, deployment, maintenance, 
provision, or sale of AI systems, then Contractor is prohibited from using State of Arizona 
Materials or Data in generative AI queries or for building or training proprietary generative 
AI programs unless explicitly approved in advance by the State in writing.  
3.15.1. 
Contractor shall also disclose the utilization of generative AI before producing 
works owned by the State and/or integrating generative AI into Materials or 
Services used by the State.  
3.15.2. 
Contractor shall perform due diligence to ensure proper licensure of model 
training data for all generative AI services. 
3.16. 
Certifications Required by State Law.  
3.16.1. 
If Contractor is  a  Company  as  defined  in  A.R.S.  § 35-393, Contractor 
certifies that it is not currently engaged in a boycott of Israel as described in 
A.R.S. §§ 35-393 et seq. and will refrain from any such boycott for the duration 
of this Contract.  
3.16.2. 
Contractor further certifies that it shall comply with A.R.S. § 35-394, regarding 
use of the forced labor of ethnic Uyghurs, as applicable.  
4. 
Costs and Payments 
4.1. 
Payments. Payments shall comply with the requirements of A.R.S. Titles 35 and 41, Net 
30 days. Upon receipt and acceptance of Materials or Services, the Contractor shall 
submit a complete and accurate invoice for payment from the State within thirty (30) days.  
4.2. 
Delivery. Unless stated otherwise in the Contract, per A.R.S. § 47-2319, all prices shall 
be F.O.B. (“free on board”) Destination and shall include all freight delivery and unloading 
at the destination. 
4.3. 
Firm, Fixed Price. Unless stated otherwise in the Special Terms and Conditions of the 
Contract, all prices shall be firm-fixed-prices.  
4.4. 
Applicable Taxes 
4.4.1. 
Payment of Taxes. The Contractor shall be responsible for paying all applicable 
taxes.

Uniform Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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4.4.2. 
State and Local Transaction Privilege Taxes. The State of Arizona is subject to 
all applicable state and local transaction privilege taxes. Transaction privilege 
taxes apply to the sale and are the responsibility of the seller to remit. Failure to 
collect such taxes from the buyer does not relieve the seller from its obligation to 
remit taxes. 
4.4.3. 
Tax Indemnification. Contractor and all Subcontractors shall pay all Federal, 
state and local taxes applicable to its operation and any persons employed by 
the Contractor. Contractor shall, and require all Subcontractors to hold the State 
harmless from any responsibility for taxes, damages and interest, if applicable, 
contributions required under Federal, and/or state and local laws and regulations 
and any other costs including transaction privilege taxes, unemployment 
compensation insurance, Social Security and Worker’s Compensation. 
4.4.4. 
I.R.S. W9 Form. In order to receive payment the Contractor shall have a current 
I.R.S. W9 Form on file with the State of Arizona, unless not required by law. 
4.5. 
Availability of Funds for the Next State Fiscal Year. Funds may not presently be available 
for performance under this Contract beyond the current State Fiscal Year. No legal liability 
on the part of the State for any payment may arise under this Contract beyond the current 
State Fiscal Year until funds are made available for performance of this Contract. 
4.6. 
Availability of Funds for the Current State Fiscal Year. Should the State Legislature enter 
back into session and reduce the appropriations or for any reason and these Materials or 
Services are not funded, the State may take any of the following actions: 
4.6.1. 
Accept a decrease in price offered by the Contractor; 
4.6.2. 
Cancel the Contract; or 
4.6.3. 
Cancel the Contract and re-solicit the requirements. 
 
5. 
Contract Changes 
5.1. 
Amendments. This Contract is issued under the authority of the Procurement Officer who 
signed this Contract. The Contract may be modified only through a Contract Amendment 
within the scope of the Contract. Changes to the Contract, including the addition of 
Services or Materials, the revision of payment terms, or the substitution of Services or 
Materials, directed by a person who is not specifically authorized by the Procurement 
Officer in writing or made unilaterally by the Contractor are violations of the Contract and 
of applicable law. Such changes, including unauthorized written Contract Amendments 
shall be void and without effect, and the Contractor shall not be entitled to any claim under 
this Contract based on those changes.

Uniform Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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5.2. 
Subcontracts. The Contractor shall not enter into any Subcontract under this Contract for 
the performance of this Contract without the advance written approval of the Procurement 
Officer as described in Arizona State Procurement Office Standard Procedure 002. The 
Contractor shall clearly list any proposed Subcontractors and the Subcontractor’s 
proposed responsibilities. The Subcontract shall incorporate by reference the terms and 
conditions of this Contract. 
5.3. 
Assignment and Delegation. The Contractor shall not assign any right nor delegate any 
duty under this Contract without the prior written approval of the Procurement Officer. The 
State shall not unreasonably withhold approval. 
6. 
Risk and Liability 
6.1. 
Risk of Loss. The Contractor shall bear all loss of conforming Materials covered under this 
Contract until received by authorized personnel at the location designated in the purchase 
order or Contract. Mere receipt does not constitute final acceptance. The risk of loss for 
nonconforming Materials shall remain with the Contractor regardless of receipt. 
6.2. 
Indemnification 
6.2.1. 
Contractor/Vendor Indemnification (Not Public Agency).To the fullest extent 
permitted by law, Contractor shall defend, indemnify, and hold harmless the 
State of Arizona, and its departments, agencies, boards, commissions, 
universities, officers, officials, agents, and employees (hereinafter referred to as 
“Indemnitee”) from and against any and all claims, actions, liabilities, damages, 
losses, or expenses (including court costs, attorneys’ fees, and costs of claim 
processing, investigation and litigation) (hereinafter referred to as “Claims”) for 
bodily injury or personal injury (including death), or loss or damage to tangible or 
intangible property caused, or alleged to be caused, in whole or in part, by the 
negligent or willful acts or omissions of Contractor or any of its owners, officers, 
directors, agents, employees or Subcontractors. This indemnity includes any 
claim or amount arising out of, or recovered under, the Workers’ Compensation 
Law or arising out of the failure of such Contractor to conform to any federal, 
state, or local law, statute, ordinance, rule, regulation, or court decree. It is the 
specific intention of the parties that the Indemnitee shall, in all instances, except 
for Claims arising solely from the negligent or willful acts or omissions of the 
Indemnitee, be indemnified by Contractor from and against any and all claims. It 
is agreed that Contractor will be responsible for primary loss investigation, 
defense, and judgment costs where this indemnification is applicable. In 
consideration of the award of this contract, the Contractor agrees to waive all 
rights of subrogation against the State of Arizona, its officers, officials, agents, 
and employees for losses arising from the work performed by the Contractor for

Uniform Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
Solicitation Requirements  |  Revision No. 9  |  Revised 09-24  |  Page 58 of 66 
Click here to return to the Table of Contents 
the State of Arizona. This indemnity shall not apply if the Contractor or 
Subcontractor(s) is/are an agency, board, commission or university of the State 
of Arizona. 
6.2.2. 
Public Agency Language Only. Each party (as 'indemnitor') agrees to indemnify, 
defend, and hold harmless the other party (as 'indemnitee') from and against any 
and all claims, losses, liability, costs, or expenses (including reasonable 
attorney's fees) (hereinafter collectively referred to as 'claims') arising out of 
bodily injury of any person (including death) or property damage but only to the 
extent that such claims which result in vicarious/derivative liability to the 
indemnitee, are caused by the act, omission, negligence, misconduct, or other 
fault of the indemnitor, its officers, officials, agents, employees, or volunteers. 
6.3. 
Indemnification - Patent and Copyright. The Contractor shall indemnify and hold harmless 
the State against any liability, including costs and expenses, for infringement of any patent, 
trademark or copyright arising out of Contract performance or use by the State of Materials 
furnished or work performed under this Contract. The State shall reasonably notify the 
Contractor of any claim for which it may be liable under this paragraph. If the Contractor 
is insured pursuant to A.R.S. § 41-621 and § 35-154, this paragraph shall not apply. 
6.4. 
Force Majeure. 
6.4.1. 
Except for payment of sums due, neither the Contractor nor State shall be liable 
to the other nor deemed in default under this Contract if and to the extent that 
such party’s performance of this Contract is prevented by reason of force 
majeure. The term “force majeure” means an occurrence that is beyond the 
control of the party affected and occurs without its fault or negligence. Without 
limiting the foregoing, force majeure includes: acts of God, acts of the public 
enemy, war, riots, strikes, mobilization, labor disputes, civil disorders, fire, flood, 
lockouts, injunctions-intervention-acts, failures or refusals to act by government 
authority, and other similar occurrences beyond the control of the party declaring 
force majeure which such party is unable to prevent by exercising reasonable 
diligence. 
6.4.2. 
Force Majeure shall not include the following occurrences: 
6.4.2.1. 
Late delivery of equipment, Materials, or Services caused by 
congestion at a manufacturer’s plant or elsewhere, or an oversold 
condition of the market; 
 
6.4.2.2. 
Late performance by a Subcontractor unless the delay arises out of 
a force majeure occurrence in accordance with this force majeure 
term and condition; or

Uniform Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
Solicitation Requirements  |  Revision No. 9  |  Revised 09-24  |  Page 59 of 66 
Click here to return to the Table of Contents 
 
6.4.2.3. 
Inability of either the Contractor or any Subcontractor to acquire or 
maintain any required insurance, bonds, licenses or permits. 
 
6.4.3. 
If either the Contractor or State is delayed at any time in the progress of the work 
by force majeure, the delayed party shall notify the other party in writing of such 
delay, as soon as is practicable and no later than the following working day, of 
the commencement thereof and shall specify the causes of such delay in such 
notice. Such notice shall be delivered or mailed certified-return receipt and shall 
make a specific reference to this article, thereby invoking its provisions. The 
delayed party shall cause such delay to cease as soon as practicable and shall 
notify the other party in writing when it has done so. The time of completion shall 
be extended by Contract Amendment for a period of time equal to the time that 
results or effects of such delay prevent the delayed party from performing in 
accordance with this Contract. 
6.4.4. 
Any delay or failure in performance by either party hereto shall not constitute 
default hereunder or give rise to any claim for damages or loss of anticipated 
profits if, and to the extent that such delay or failure is caused by force majeure. 
6.5. 
Third Party Antitrust Violations. The Contractor assigns to the State any claim for 
overcharges resulting from antitrust violations to the extent that those violations concern 
Materials or Services supplied by third parties to the Contractor, toward fulfillment of this 
Contract. 
7. 
Warranties 
7.1. 
Liens. The Contractor warrants that the Materials supplied under this Contract are free of 
liens and shall remain free of liens. 
7.2. 
Quality. Unless otherwise modified elsewhere in the Special Terms and Conditions, the 
Contractor warrants that, for one (1) year after acceptance by the State of the Materials, 
they shall be: 
7.2.1. 
Of a quality to pass without objection in the trade under the Contract description; 
7.2.2. 
Fit for the intended purposes for which the Materials are used; 
7.2.3. 
Within the variations permitted by the Contract and are of even kind, quantity, 
and quality within each unit and among all units; 
7.2.4. 
Adequately contained, packaged, and marked as the Contract may require; and 
7.2.5. 
Conform to the written promises or affirmations of fact made by the Contractor.

Uniform Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
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7.3. 
Conformity to Requirements.  
7.3.1. 
Contractor warrants that, unless expressly provided otherwise elsewhere in the 
Contract, the Materials and Services will for one (1) year after acceptance and 
in each instance:  
7.3.1.1. 
Conform to the requirements of the Contract, which by way of 
reminder include without limitation all descriptions, specifications, 
and drawings identified in the Scope of Work and any and all 
Contractor affirmations included as part of the Contract;  
7.3.1.2. 
Be free from defects of material and workmanship;  
7.3.1.3. 
Conform to or perform in a manner consistent with current industry 
standards; and  
7.3.1.4. 
Be fit for the intended purpose or use described in the Contract. 
7.3.2. 
Mere delivery or performance does not substitute for express acceptance by the 
State. Where inspection, testing, or other acceptance assessment of Materials 
or Services cannot be done until after installation or invoicing, the forgoing 
warranty will not begin until State’s explicit acceptance of the Materials or 
Services. 
7.4. 
Inspection/Testing. The warranties set forth in this Section 7 [Warranties] are not affected 
by inspection or testing of or payment for the Materials or Services by the State. 
7.5. 
Contractor Personnel. Contractor warrants that its personnel will perform their duties 
under the Contract in a professional manner, applying the requisite skills and knowledge, 
consistent with industry standards, and in accordance with the requirements of the 
Contract. Contractor further warrants that its key personnel will maintain any and all 
certifications relevant to their work, and Contractor shall provide individual evidence of 
certification to State’s authorized representatives upon request.  
7.6. 
Compliance With Applicable Laws. The Materials and Services supplied under this 
Contract shall comply with all applicable federal, state, and local laws and policies 
(including, but not limited to, information technology policies, standards, and procedures 
available on the State’s website and/or the website of any department, commission, 
council, board, bureau, committee, institution, agency, government corporation or other 
establishment or official of the executive branch or corporation commission of the State of 
Arizona). Federal requirements may be incorporated into this Contract, if required, 
pursuant to A.R.S. § 41-2637. Contractor shall maintain any and all applicable license and 
permit requirements. This requirement includes, but is not limited to, any and all Arizona

Uniform Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
Solicitation Requirements  |  Revision No. 9  |  Revised 09-24  |  Page 61 of 66 
Click here to return to the Table of Contents 
state statutes that impact state contracts, regardless of whether those statutory references 
have been removed during the course of contract negotiations; this is notice to Contractors 
that the State does not have the authority to modify Arizona state law by contract. 
7.7. 
Intellectual Property. Contractor warrants that the Materials and Services do not and will 
not infringe or violate any patent, trademark, copyright, trade secret, or other intellectual 
property rights or laws, except only to the extent the Specifications do not permit use of 
any other product and Contractor is not and cannot reasonably be expected to be aware 
of the infringement or violation. 
7.8. 
Licenses and Permits. Contractor warrants that it will maintain all licenses required to fully 
perform its duties under the Contract and all required permits valid and in force. 
7.9. 
Operational Continuity. Contractor warrants that it will perform without relief 
notwithstanding being sold or acquired; no such event will operate to mitigate or alter any 
of Contractor’s duties hereunder absent a consented delegation under paragraph 5.3 
[Assignment and Delegation] that expressly recognizes the event. 
7.10. 
Performance in Public Health Emergency. Contractor warrants that it will: 
7.10.1. 
Have in effect, promptly after commencement, a plan for continuing 
performance in the event of a declared public health emergency that 
addresses, at a minimum: 
7.10.1.1. 
Identification of response personnel by name; 
7.10.1.2. 
Key succession and performance responses in the event of 
sudden and significant decrease in workforce; and 
7.10.1.3. 
Alternative avenues to keep sufficient product on hand or in the 
supply chain. 
7.10.2. 
Provide a copy of its current plan to State within three (3) business days after 
State’s written request. If Contractor claims relief under paragraph 6.4 [Force 
Majeure] for an occurrence of force majeure that is a declared public health 
emergency, then that relief will be conditioned on Contractor having first 
implemented its plan and exhausted all reasonable opportunity for that plan 
implementation to overcome the effects of that occurrence, or mitigate those 
effects to the extent that overcoming entirely is not practicable. 
7.10.3. 
A request from the State related to this paragraph 7.10 does not necessarily 
indicate that there has been an occurrence of force majeure, and the

Uniform Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
Solicitation Requirements  |  Revision No. 9  |  Revised 09-24  |  Page 62 of 66 
Click here to return to the Table of Contents 
Contractor will not be entitled to any additional compensation or extension of 
time by virtue of having to implement a plan. 
7.10.4. 
Failure to have or implement an appropriate plan will be a material breach of 
contract. 
7.11. 
  Lobbying 
7.11.1. 
Prohibition. Contractor warrants that it will not engage in lobbying activities, as 
defined in 40 Code of Federal Regulations (CFR) part 34 and A.R.S. § 41-
1231, et seq., using monies awarded under the Contract, provided that, the 
foregoing does not intend to constrain Contractor's use of its own monies or 
property, including without limitation any net proceeds duly realized under the 
Contract or any value thereafter derived from those proceeds; and upon award 
of the Contract, it will disclose all lobbying activities to State to the extent they 
are an actual or potential conflict of interest or where such activities could 
create an appearance of impropriety. Contractor shall implement and maintain 
adequate controls to assure compliance with above. Contractor shall obtain an 
equivalent warranty from all Subcontractors and shall include an equivalent no-
lobbying provision in all Subcontracts. 
7.11.2. 
Exception.  This paragraph 7.11 does not apply to the extent that the Services 
are defined in the Contract as being lobbying for State’s benefit or on State’s 
behalf. 
7.12. 
Covered Telecommunications or Services. Contractor warrants that the Materials and 
Services rendered under this Agreement will not require Contractor to use for the State, 
or provide to the State to use, "covered telecommunications equipment or Services" as a 
substantial or essential component of any system, or as critical technology as part of any 
system, within the meaning of Federal Acquisition Regulation (“FAR”) Section 52.204-25. 
7.13. 
Debarment, Suspension, U.S. Government Restricted Party Lists. Contractor warrants 
that it is not, and its Subcontractors are not, on the U.S. government’s Denied Parties List, 
the Unverified List, the Entities List, the Specially Designated Nationals and Blocked 
Parties List, and neither the Contractor nor any Subcontractors are presently debarred, 
suspended, proposed for debarment or otherwise declared ineligible for award of federal 
contracts or participation in federal assistance programs or activities. 
7.14. 
False Statements. Contractor represents and warrants that all statements and information 
Contractor prepared and submitted in response to the Solicitation or as part of the Contract 
documents are current, complete, true, and accurate. If the Procurement Officer 
determines that Contractor submitted an Offer or Bid with a false statement, or makes

Uniform Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
Solicitation Requirements  |  Revision No. 9  |  Revised 09-24  |  Page 63 of 66 
Click here to return to the Table of Contents 
material misrepresentations during the performance of the Contract, the Procurement 
Officer may determine that Contractor has materially breached the Contract and may void 
the submitted Offer or Bid and any resulting Contract. 
7.15. 
Survival of Rights and Obligations after Contract Expiration or Termination.         
7.15.1. 
Survival of Warranty. All representations and warranties made by Contractor 
under the Contract will survive the expiration or earlier termination of the 
Contract. 
7.15.2. 
Contractor's Representations and Warranties. All representations and 
warranties made by the Contractor under this Contract shall survive the 
expiration or termination hereof. In addition, the parties hereto acknowledge that 
pursuant to A.R.S. § 12-510, except as provided in A.R.S. § 12- 529, the State 
is not subject to or barred by any limitations of actions prescribed in A.R.S., Title 
12, Chapter 5. 
7.15.3. 
Purchase Orders. The Contractor shall, in accordance with all terms and 
conditions of the Contract, fully perform and shall be obligated to comply with 
all purchase orders received by the Contractor prior to the expiration or 
termination hereof, unless otherwise directed in writing by the Procurement 
Officer, including, without limitation, all purchase orders received prior to but not 
fully performed and satisfied at the expiration or termination of this Contract. 
8. 
State's Contractual Remedies 
8.1. 
Right to Assurance. If the State in good faith has reason to believe that the Contractor 
does not intend to, or is unable to perform or continue performing under this Contract, the 
Procurement Officer may demand in writing that the Contractor give a written assurance 
of intent to perform. Failure by the Contractor to provide written assurance within the 
number of Days specified in the demand may, at the State’s option, be the basis for 
terminating the Contract under the Uniform Terms and Conditions or other rights and 
remedies available by law or provided by the contract. 
8.2. 
Stop Work Order. 
8.2.1. 
The State may, at any time, by written order to the Contractor, require the 
Contractor to stop all or any part of the work called for by this Contract for 
period(s) of days indicated by the State after the order is delivered to the 
Contractor. The order shall be specifically identified as a stop work order issued 
under this clause. Upon receipt of the order, the Contractor shall immediately 
comply with its terms and take all reasonable steps to minimize the incurrence

Uniform Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
Solicitation Requirements  |  Revision No. 9  |  Revised 09-24  |  Page 64 of 66 
Click here to return to the Table of Contents 
of costs allocable to the work covered by the order during the period of work 
stoppage. 
8.2.2. 
If a stop work order issued under this clause is canceled or the period of the 
order or any extension expires, the Contractor shall resume work. The 
Procurement Officer shall make an equitable adjustment in the delivery schedule 
or Contract price, or both, and the Contract shall be amended in writing 
accordingly. 
8.3. 
Non-exclusive Remedies. The rights and the remedies of the State under this Contract 
are not exclusive. 
8.4. 
Nonconforming Tender. Materials or Services supplied under this Contract shall fully 
comply with the Contract. The delivery of Materials or Services or a portion of the Materials 
or Services that do not fully comply constitutes a breach of contract. On delivery of 
nonconforming Materials or Services, the State may terminate the Contract for default 
under applicable termination clauses in the Contract, exercise any of its rights and 
remedies under the Uniform Commercial Code, or pursue any other right or remedy 
available to it. 
8.5. 
Right of Offset. The State shall be entitled to offset against any sums due the Contractor, 
any expenses or costs incurred by the State, or damages assessed by the State 
concerning the Contractor’s non-conforming performance or failure to perform the 
Contract, including expenses, costs and damages described in the Uniform Terms and 
Conditions. 
9. 
Contract Termination 
9.1. 
Cancellation for Conflict of Interest. Pursuant to A.R.S. § 38-511, the State may cancel 
this Contract within three (3) years after Contract execution without penalty or further 
obligation if any person significantly involved in initiating, negotiating, securing, drafting or 
creating the Contract on behalf of the State is or becomes at any time while the Contract 
or an extension of the Contract is in effect an employee of or a consultant to any other 
party to this Contract with respect to the subject matter of the Contract. The cancellation 
shall be effective when the Contractor receives written notice of the cancellation unless 
the notice specifies a later time. If the Contractor is a political subdivision of the State, it 
may also cancel this Contract as provided in A.R.S. § 38-511.  
9.2. 
Gratuities. The State may, by written notice, terminate this Contract, in whole or in part, if 
the State determines that employment or a Gratuity was offered or made by the Contractor 
or a representative of the Contractor to any officer or employee of the State with the 
purpose of influencing the outcome of the procurement or securing the Contract, an

Uniform Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
Solicitation Requirements  |  Revision No. 9  |  Revised 09-24  |  Page 65 of 66 
Click here to return to the Table of Contents 
amendment to the Contract, or favorable treatment concerning the Contract, including the 
making of any determination or decision about contract performance. The State, in 
addition to any other rights or remedies, shall be entitled to recover exemplary damages 
in the amount of three (3) times the value of the Gratuity offered by the Contractor. 
9.3. 
Suspension or Debarment. The State may, by written notice to the Contractor, immediately 
terminate this Contract if the State determines that the Contractor has been debarred, 
suspended or otherwise lawfully prohibited from participating in any public procurement 
activity, including but not limited to, being disapproved as a Subcontractor of any public 
procurement unit or other governmental body. Submittal of an offer or execution of a 
contract shall attest that the Contractor is not currently suspended or debarred. If the 
Contractor becomes suspended or debarred, the Contractor shall immediately notify the 
State. 
9.4. 
Termination for Convenience. The State reserves the right to terminate the Contract, in 
whole or in part at any time when in the best interest of the State, without penalty or 
recourse. Upon receipt of the written notice, the Contractor shall stop all work, as directed 
in the notice, notify all Subcontractors of the effective date of the termination and minimize 
all further costs to the State. In the event of termination under this paragraph, all 
documents, Data and reports prepared by the Contractor under the Contract shall become 
the property of and be delivered to the State upon demand. The Contractor shall be 
entitled to receive just and equitable compensation for work in progress, work completed, 
and Materials or Services accepted before the effective date of the termination. The cost 
principles and procedures provided in A.R.S. § 41-2543 and A.A.C. Title 2, Chapter 7, 
Article 7, shall apply. 
9.5. 
Termination for Default. 
9.5.1. 
In addition to the rights reserved in the contract, the State may terminate the 
Contract in whole or in part due to the failure of the Contractor to comply with 
any term or condition of the Contract, to acquire and maintain all required 
insurance policies, bonds, licenses and permits, or to make satisfactory progress 
in performing the Contract. The Procurement Officer shall provide written notice 
of the termination and the reasons for it to the Contractor. 
9.5.2. 
Upon termination under this paragraph, all goods, Materials, documents, Data, 
and reports prepared by the Contractor under the Contract shall become the 
property of and be delivered to the State on demand. 
9.5.3. 
The State may, upon termination of this Contract, procure, on terms and in the 
manner that it deems appropriate, Materials or Services to replace those under 
this Contract. The Contractor shall be liable to the State for any excess costs

Uniform Terms and Conditions 
Request for Proposal 
Solicitation No. BPM006897 
HVAC Maintenance, Repair, and Emergency 
Services 
Arizona Department of Administration 
General Services Division 
1400 W. Washington St., Suite B200 
Phoenix, AZ 85007 
 
 
Solicitation Requirements  |  Revision No. 9  |  Revised 09-24  |  Page 66 of 66 
Click here to return to the Table of Contents 
incurred by the State in procuring Materials or Services in substitution for those 
due from the Contractor. 
9.6. 
Continuation of Performance Through Termination. The Contractor shall continue to 
perform, in accordance with the requirements of the Contract, up to the date of termination, 
as directed in the termination notice. 
10. 
Contract Claims 
All contract claims or controversies under this Contract shall be resolved according to A.R.S. Title 
41, Chapter 23, Article 9, and rules adopted thereunder. 
11. 
Arbitration 
The parties to this Contract agree to resolve all disputes arising out of or relating to this Contract 
through arbitration, after exhausting applicable administrative review, to the extent required by 
A.R.S. § 12-1518, except as may be required by other applicable statutes (A.R.S. Title 41).
Exhibit A