Amendment to Agreement

1 
01/28/2025 
 
 
 
 
 
 
 
 
 
  C      
AMENDMENT NO. 1 
PROFESSIONAL SERVICES AGREEMENT  
(BETWEEN THE CITY OF GLENDALE AND SONORAN INTEGRATIONS, LLC, Contract 
No. C24-0502) 
 
This Amendment No. 1 (“Amendment”) to the Professional Services Agreement (“Agreement”) is 
made this ______ day of ________, 2025, (“Effective Date”), by and between the City of Glendale, 
an Arizona municipal corporation (“City”) and Sonoran Integrations, LLC, an Arizona limited liability 
company, authorized to do business in Arizona (“Contractor”). 
 
RECITALS 
 
A. 
City and Sonoran Integrations, LLC (“Contractor”) entered into Professional Services 
Agreement, Contract No. C24-0502, which became effective on June 28, 2024 (“Agreement”); 
and 
 
B. 
City and Contractor wish to modify and amend the Agreement subject to and strictly in 
accordance with the terms of this Amendment. 
 
AGREEMENT 
 
In consideration of the mutual promises set forth herein and other good and valuable consideration, 
the receipt and sufficiency of which are hereby acknowledged, the City and Contractor hereby agree 
as follows: 
 
1. 
Recitals.  The recitals set forth above are not merely recitals but form an integral part of this 
Amendment. 
 
2. 
Term.  The term of the Agreement is extended for a one-year period from June 25, 2025 
through June 24, 2026.  
 
3. 
Scope of Work. The Scope of Work is revised to include Palitto custom software, support, 
professional services for Contact Center Support and Custom programming for Call Center 
as set forth in Exhibit A. 
 
4.  
Compensation. The total purchase price for supplies and/or services purchased under this 
Agreement is increased by two hundred seventy-three thousand five hundred dollars 
($273,500), for a new not to exceed amount of three hundred eighty-nine thousand eight 
hundred forty dollars ($389,840) for the entire term of the Agreement. By approving this 
Agreement, the City Council ratifies approximately $123,500 in expenditures incurred and paid 
between November 2024 and April 2025 to maintain the City's telephone infrastructure.  The 
ratified amount is included in the new not-to-exceed amount. 
 
5. 
Insurance Certificate.  Current certificate will expire on September 21, 2025. A new 
insurance certificate must be provided prior to this date to the Finance Director and the 
Contract Administrator in order for this Agreement to remain in effect.