PowerPoint Presentation (Added 6/6/2025)

City of Glendale — Regular Meeting (2025-06-10)

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Water Meter Replacement with 
Advanced Metering Infrastructure 
Update
Presentation to City Council
June 10, 2025

2
Agenda
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2
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Project Goals and Objectives
AMI Overview 
Project Overview To-Date
Current and Future State
Project Funding
Project Next Steps

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Project Goals & Objectives
Goal
• Modernize metering infrastructure and improve the customer experience
Objectives
• Optimize water conversation efforts with improved water usage analytics
• Improve customer experience by providing water usage & billing information more 
quickly
• Optimize in-house operations and processes
• Improve metering accuracy and reduce non-revenue water
• Stay current with industry norms and practices

4
Overview 
Advanced Metering Infrastructure
AMI is an integrated system of 
communication networks, 
meters & sensors, data 
management systems, and 
people & processes that 
enables two-way 
communication between the 
utility and the customers.

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Overview 
AMI Benefits – Customer Portal
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• New web-based Customer 
Portal provides information 
and self-service capabilities 
to utility customers
• Detailed water usage 
information empowers 
customers to effectively 
manage water usage
• Proactive leak detection tools

6
Overview 
AMI Benefits - Utility
AMI helps utilities become more effective. 
• More precise water usage measurements from state-
of-the-art meters
• Reduces bill complaints, rebills, and adjustments
• Vehicle cost and carbon footprint reduction
• New data analytics capabilities will drive water 
conservation programs
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Project Overview To-Date 
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Jan. 2022
Council authorized the City Manager to 
enter into a professional service 
agreement with Arcadis for AMI 
consulting services.
Feb. 2024
Staff and Arcadis presented to Council 
an overview of AMI utility and customer 
benefits and estimated cost. Council 
provided a consensus to move forward 
with a formal solicitation for water 
meter replacement with AMI.
Aug. 2024
City published a Request for Proposal 
(RFP) for water meter replacement with 
advanced meter infrastructure.
Oct-Dec 2024
A 5-member committee evaluated six 
proposals based on criteria, 
experience, and price.  Badger Meter 
was determined to be the most 
responsive and responsible proposal.
Jan 2025-April 2025
Contract development and Notice of 
Intent to award to Badger Meter was 
published April 10th, 2025

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Current and Future Water Metering
CURRENT
94%
6%
Visual Read
Walk By Meter 
Reading
Radio Read
Drive By Meter 
Reading (AMR)
Mechanical Meters
Mechanical Meters
Approximately 65,000 total water meters, 
located outdoors in water meter boxes.
FUTURE WITH AMI
Badger Meter E-Series Ultrasonic Water 
Meters with Orion Cellular AMI Endpoints
Badger Beacon AMI 
Software-as-a-Service
VertexOne Customer 
Portal Software-as-a-
Service
100%

• Project costs are included in the water rates
• Approximately $33M is included in the Capital Improvement 5-Year 
Plan (CIP)
• Bureau of Reclamation, WaterSMART Water and Energy Efficiency 
Grant is available
– Awards up to $5M
– Grant Application Submitted Nov 2024 
– Award Notifications Are Pending
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Project Funding

Project Cost Estimate (15-Year)
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Summary of Project Cost and Benefits 
Estimate
Acquisition costs based on contract values 
Project Benefits Estimate (15-Year)
Benefit Item
Benefits
Improved Meter Registration (Water and Sewer)
43,870,000
$        
Labor Productivity
4,930,000
$           
Operational Cost Reductions
1,200,000
$           
Total Net Present Value (Lifecycle Benefit)
50,000,000
$        
Total Net Present Value (Lifecycle Cost)
35,994,000
$        
Benefit/Cost Ratio
1.39
Simple Payback Period (years)
9.67
Internal Rate of Return
7%
Scope Item
Cost
Water Meters Meter Box Lids
12,548,000
$        
AMI Hardware
5,655,000
$           
Meter and AMI Installation Services
5,606,000
$           
Software Integration and Project Management
2,484,000
$           
AMI SaaS and Network Monitoring (Year 1-3)
937,000
$               
Program Management Consultant
750,000
$               
Subtotal
27,980,000
$        
Contingency @ 10%
2,798,000
$           
Total Acquisition Cost With Contingency (1-Time)
30,778,000
$        
Contractual Costs for 12-Years (Years 4-15)
8,087,000
$           
Total 15-year Lifecycle Cost
38,865,000
$

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AMI Project Schedule

• Council contract approvals:
1. Badger Meter
2. VertexOne
• Developing Customer Communication Plan
• Project Notice-to-Proceed targeted for Sept. 1.
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Project Next Steps

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Thank You!