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1 (()) IDEM IA ■! i 5515 East La Palma Ave., Suite 100 Anaheim, CA 92807 Tel: (714)238-2000 Fax: (714) 238-2049 May 18, 2020 Lt. Randy Stewart El Mirage Police Department 12401 W. Cinnabar Ave. El Mirage, AZ 85335 Email: rstewart@cityofelmirage.org Tel: (623) 500-3035 . RE: Extension to Maintenance and Support Agreement i. I • • . MAINTENANCE AND SUPPORT AGREEMENT NO. SA # 005596-001 - I • By means of this letter, Idemia Identity & Security USA LLC (“IDEMIA" or “Seller") hereby extends El Mirage Police Department Maintenance and SupportjAgreement as referenced above. Please find enclosed updated Exhibit-C: Support Plan Options and Pricing Worksheet and Exhibit-A: Description of Covered Products, for the period: July 1, 2020 through June 30,2021. Pursuant to Section 3.2 of the original agreement, all terms and conditions shall remain in full force and effect. Please indicate acceptance of this extension by signing in the acceptance block below and returning it to my attention via email at jenny.pelayo@idemia.com or fax to (714) 575-2964. If you have any questions or would like further clarification, please contact me at (714) 575-2964 or email jenny.pelayo@idemia.com. Thank you in advance. i i i ! Sincerely, / ! Jenny Pelayo Contract Administrator II ! I Accepted by: IDEMIA IDENTITY & SECURITY USA LLC ; ■ ! EL MIRAGE POLICE DEPARTMENT thr' Signed by: Signed by: Printed Name: Printed Name: Michael Kato Title: Title: Vice President Date: 5/18/20 Date: Page 1 of 3 Reference: SA 005596-001 MorphoTrak • 5515 East La Palma Avenue, Suite 100, Anaheim, CA 92807 Customer Support Center (800) 734-6241 • Email: cscenter@morDho.com • www.morpho.com/usa IDEMIA Internal : I, Exhibit-C: Support Plan Options and Pricing Worksheet Maintenance and Support Agreement# 005596-001 Date May 18, 2020 End June 30, 2021 New Term Effective Start July 1, 2020 Billing: Address (1): Address (2): City/State/Zip: Contact Name: Telephone: Fax: Email: ’ SAME Customer: El Mirage Police Department 12401 W. Cinnabar Ave. Address (1): Address (2): City/State/Zip: ■ El Mirage, AZ 85335 Contact Name: Lt. Randy Stewart Telephone: '(6237500^3035 Fax: f ■ rstewart@cityofelmirage.org Email: STANDARD SUPPORT ^ Advantage-Software Support ♦ Telephone Response: 2 Hour ♦ Remote Dial-In Analysis + Supplemental Releases & Updates ♦ 8 a.m. - 5 p.m. Monday to Friday PPM ♦ Standard Releases & Updates ♦ Software Customer Alert Bulletins SUPPORT OPTIONS $ Included On-Site Hardware Support ♦ 8 a.m. - 5 p.m. Monday to Friday PPM i. . ♦ Next day PPM On-site Response ♦ Defective Parts Replacement $ Included ^ Parts Support + Parts Ordered & Shipped Next Business Day ♦ Parts Customer Alert Bulletins $ 5,056.00 GRANDTOTAL PLEASE PROVIDE A COPY OF YOUR CURRENT TAX EXEMPTION CERTIFICATE (if applicable) Please note: This is not an invoice. An invoice will be provided after receipt of the signed document. ii <j ! f: I i: 1 t P Page 2 of 3 Reference: SA 005596-001 IDEMIA • 5515 East La Palma Avenue, Suite 100, Anaheim, CA 92807 Customer Support Center (800) 734-6241 IDEMIA Internal i !r i Exhibit-A: Description of Covered Products MAINTENANCE AND SUPPORT AGREEMENT NO. SA # 005596-001 CUSTOMER: El Mirage Police Department The following table lists the Products under maintenance coverage: i Qty Node Name Description Product 1 LiveScan AZMELEM01 LiveScan System 1 AZLPTELM01 Printer Tenprint Card Printer i' *• i V I 1 [: i. Page 3 of 3 Reference: SA 005596-001 IDEMIA • 5515 East La Raima Avenue, Suite 100, Anaheim, CA 92807 Customer Support Center (800) 734-6241 IDEMIA Internal i