Neogov Schedule S Agreement

City of El Mirage — Regular Meeting (2020-07-07)

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NEOGOV Schedule S –Service Descriptions 
Customer may use only those Services purchased or subscribed to as listed within the NEOGOV Ordering Document. NEOGOV Service descriptions for 
Services not purchased or subscribed to by Customer are provided for reference only and are subject to change. 
Insight Enterprise (IN).  
Insight Enterprise is designed to address five major areas of human resource activities including recruitment, selection, applicant tracking, reporting and 
analysis, and HR automation.  As described below, Insight Enterprise enables agencies to post class specifications online, post job announcements on Customer 
websites, accept online applications, conduct applicant tracking including EEO and other statistical analysis, create email/hardcopy applicant notices, complete 
item analysis, create/route/approve requisitions and hire actions online, and certify eligible lists electronically.  A subscription to Insight Enterprise (IN) will 
include the following: 
Recruitment: 
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Online job application
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Configurable Career site 
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Online job interest cards
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Recruitment and examination planning
Applicant Tracking: 
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Email and hardcopy notifications
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EEO Data collection and reports
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Track applicants by step/hurdle
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Schedule written, oral, and other exams
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Candidate self-service portal for scheduling and application status
Career Pages: 
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NEOGOV will provide the URLs for the Career Pages, which the 
Customer will use to advertise on their website. Customer will need to
change the IP addresses of its promotional, transfer and ordinary job
posting website links (Links provided by NEOGOV)
Reporting and Analysis: 
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Standard system reports
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Ad hoc reporting tool 
Selection: 
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Configurable supplemental questions 
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Define unique automatic scoring plans 
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Test analysis and pass-point setting
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Score, rank, and refer applicants
Insight Training: 
•
NEOGOV will create a Customer-specific training environment for
Insight Enterprise, which is used by Customer during training and
afterwards to train in prior to moving into production. 
•
Customer will have full access to the demo/training environment 
setup for Insight Enterprise. 
•
NEOGOV training is available online (web-based, pre-built, content)
unless otherwise proposed as included in the Ordering Document.
•
NEOGOV’s pre-built, online training consists of a series of web
courses as well as a series of hands-on exercise designed to introduce
the standard features and functions and may be used as reference
material by the staff following training to conduct day-to-day
activities. The pre-built, online training includes exercises that are 
designed to be flexible enough to allow Customer led training
sessions internally to introduce user-specific requirements and
processes for staff to learn the system as closely as possible to the
customer’s actual recruitment processes after go-live.
Insight Candidate Text Add-On 
Send messages through the Insight platform to candidates who agree to receive text notifications on their mobile device. Provide them with updates on the 
status of their applications, interview times, next steps in the application process, and application results.  
Insight Canvassing Add-On 
The canvassing feature automates the distribution and collection of canvassing forms. It allows organizations to email notify candidates to complete a 
canvassing form for a specific job opportunity. Candidates access the form within their jobseeker account. Employers can access the submitted forms from 
each candidate and set access restrictions. The history of dates the form is sent and received is maintained within the system.  
Position Management (PM).  
Position Management is designed to track, monitor, and implement approval workflows relating to Position status and Position requests. Tracked fields of 
budgeted positions include job title, department, job classification, position types, FTE, custom fields, and more. In addition, PM allows for an audit trail of 
position requests and permits a seamless integration into the NEOGOV HRIS to transmit Position data and track filled or vacant positions. 
GovernmentJobs.com Job Posting Subscription (GJ).  
Agency can advertise their job openings on the governmentjobs.com employment website. This secondary NEOGOV job board consistently attracts more 
than 300,000 visitors per week, greatly expanding the audience of job postings. Applicants can search for jobs based on geographical location and/or keyword, 
helping them find jobs at agencies within which they are not specifically searching. Applicants can apply and monitor their application directly from 
governmentjobs.com, making the application process seamless and simple. All job postings are shared to GovernmentJobs.com automatically from the 
agency’s primary career page when this subscription is enabled. 
Perform (PE).  
Perform is designed to address the major areas of human resource activities centered around employee performance management.  As described below, 
Perform includes built-in workflow for business processes, configurable tasks, performance evaluations and reports.  A subscription to Perform will include 
the following: 
•
Configurable Performance Evaluations 
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Ability to build Library of Goals, Competencies, and Writing Assistants 
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Shareable Competency Content
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Development Plans
•
Configurable Process Workflows
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Scored and Non-scored Rating Scales Log of Performance 
Observations throughout the year
•
Configurable Email Notifications 
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Automatic Evaluation Creation
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Ability to perform actions in bulk for Employees & Evaluations

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Peer Reviews & Multi-rater capability 
 
E-Forms (EF).  
E-Forms is designed to provide customers the means to complete all employee paperwork online. Features include automated approval and signature 
routing, electronic personnel files, conversion of PDF files to online forms, E-signature, and automated notifications. 
 
Onboard (ON).   
Onboard is designed to facilitate the onboarding process for new hires. As described below, NEOGOV maintains standard forms as part of the annual 
subscription.  Agencies shall maintain any custom forms created by Customer.  A subscription to Onboard (ON) will include the following functionality: 
• 
Electronic Employee File of  Onboard forms 
• 
Federal I9 and W4 forms 
• 
Checklists of tasks to create specific Onboard process by position, 
department, division or class spec 
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Configurable new hire portal 
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Ability to promote, rehire and offboard employees (task assignment 
based on new position) 
• 
Global form bank 
• 
Configurable Email Notifications 
• 
Automation of Onboard process 
• 
Build your own Onboarding forms. Onboard (ON) includes Federal I9 
and Federal W4 forms which are updated as new versions are released. 
Additional forms or form maintenance is available from NEOGOV at 
the following cost:   
• 
Background forms $295 per form 
• 
Dynamic Forms $40 per form 
• 
Updates to existing forms $200 an hour 
 
Learn (LE).   
Learn is designed to provide a seamless experience for organizations to train and develop employees. LE addresses the critical need of organizations to ensure 
completion of required trainings.  By tracking both in-person and online training in one central place, organizations can improve employee performance and 
safety and reduce risk and liability claims.  A subscription to Learn (LE) will including the following:  
• 
Create, schedule, enroll learners in, and track completion of online 
and in-person, classroom trainings 
• 
Ability to upload SCORM course content files 
• 
Certificates after course completion 
• 
Learner transcripts & class rosters 
• 
Course catalog with configurable categories for learners to browse 
• 
Centralized dashboard that displays all required and elective trainings 
(online and in-person) that employees are enrolled in 
• 
Off-the-shelf online courses 
• 
NEOGOV will work with Customer staff to understand the existing 
processes, as well as other workforce business practices, where applicable. 
 
Core HR (CHR) 
Core HR is designed to be a combination of Human Resource data and IT resource to maintain detail and history around their human resource capital.  This 
includes organization structural design, employee records, benefit plans and administration, attendance/leave plans, and more.  A subscription to CoreHR 
includes, but is not limited to the following: 
• 
Organizational management 
• 
Benefits administration and online open enrollment 
• 
Attendance/Leave management 
• 
Employee and manager self-service 
• 
Reporting and analytics 
• 
PA’s and workflow 
• 
Union contracts 
• 
FMLA tracking 
 
Payroll (PR)  
Payroll is designed to further enhance the CoreHR technology with the ability to process payroll directly in the HRIS.  This feature-rich module handles all 
your payroll processing needs and complexities unique to your agency.  A subscription to PR includes, but is not limited to the following: 
• 
Premiums and shift differentials 
• 
FLSA true up 
• 
Retro pay calculation 
• 
Job/fund costing 
• 
General ledger integration including cost allocations 
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W2, 1095, garnishment, tax, and year-end processing 
 
Time and Attendance (TA)  
Time and Attendance is designed to assist in the tracking of employees work time.  This module complements payroll by capturing time and calculating 
items such as various overtime rules, shift differentials, and job/cost tracking.  A subscription to TA includes, but is not limited to the following: 
• 
Unlimited work rule/shifts 
• 
Holiday calendars 
• 
Online timesheets 
• 
Scheduling 
• 
Approvals