April 2020 Draft Minutes

City of Glendale — Regular Meeting (2020-06-18)

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DRAFT MINUTES 
 
CITY OF GLENDALE 
COMMUNITY DEVELOPMENT ADVISORY COMMITTEE  
MUNICIPAL OFFICE COMPLEX  
5850 W. GLENDALE AVENUE 
GLENDALE, ARIZONA  85301 
APRIL 16, 2020 
6:30 p.m. 
  
MEMBERS PRESENT: 
 
Dorlisa Dvorak, Chair 
Lisa Baker, Vice Chair 
Kirstin Flores 
Theodora Hackenberg 
Marcia Hopp-Newman 
Leslee Miele 
Alicia Rubio 
Lynda Vescio 
Tim Wayne 
 
MEMBERS ABSENT: 
 
Elida Feltus 
David Giles 
Vivian Lizarraga 
 
STAFF PRESENT: 
 
 
Matthew Hess, Revitalization Administrator 
Ismael Cantu, CAP Administrator 
Jean Moreno, Community Services Interim Director 
 
The meeting was conducted via a Zoom online conference. 
 
 
 
 
 
1. CALL TO ORDER 
Chair Dvorak called the meeting to order at 6:30 p.m.  
 
2. ROLL CALL 
Roll taken.   
 
3. CITIZEN COMMENTS 
None.  
 
4.  APPROVAL OF THE MINUTES 
Motion by Committee-member Hackenberg, second by Vice Chair Baker, to approve the 
February 20, 2020 CDAC meeting minutes as written.  The motion carried 9 – 0. 
 
5.   OLD BUSINESS 
None.  
 
6.   NEW BUSINESS 
a. Amendment to Community Development Advisory Committee Bylaws 
Mr. Cantu announced that the Arizona Department of Economic Security (DES) requires all public 
Community Action Agencies (CAAs) to maintain a tripartite Advisory Board that is structured as

Minutes of the Community Development Advisory Committee 
April 16, 2020 
Page 2 
 
 
follows:  one-third of members are elected public officials currently holding office or such officials’ 
representatives, at 1east one-third of members are low-income or have previously been low-income, 
reside in the service area in which they represent, and have been democratically selected by other low-
income representatives residing in the same service area, and the remaining members are 
representatives of major groups and interests in the community.  Mr. Cantu reported that the current 
bylaws of the CDAC do not reflect this structure. Mr. Cantu stated that on February 11, 2020, City 
Council approved and adopted Ordinance No. 020-16, which amended Glendale City Code, Chapter 
28, Article III by changing the composition of the CDAC from thirteen members to twelve members 
and establishing a tripartite structure. Mr. Cantu stated the suggested changes to the bylaws, 
specifically only to Section 1.3, allow for appropriate alignment with Ordinance No. 020-16 and to 
comply with DES contractual requirements.  
 
Committee-member Miele requested clarification of the term “democratically selected”.  Mr. Cantu 
replied that going forward, as vacancies are filled for this one-third of the CDAC, a democratic 
process would be utilized, for example using another low-income board such as Head Start, to offer a 
nomination.  
 
Vice Chair Baker asked if any changes in committee-members were needed in order to be in 
alignment with the Ordinance.  Mr. Cantu stated that CDAC is currently in alignment and clarified the 
number of members was changed to twelve, so that there are one-third of the members representing 
each category.   
 
Motion by Committee-member Rubio, second by Vice Chair Baker, to accept the proposed 
changes to the Community Development Advisory Committee bylaws to be in line with City of 
Glendale Ordinance No. 020-16.  The motion carried 9 – 0. 
 
b. City of Glendale, Arizona FY19 Single Audit 
Mr. Cantu announced that as part of oversight of all Arizona CAAs funding through CDBG funds, 
DES requires CAAs to meet a minimum of 80% of the Organizational Standards it developed for 
Arizona CAAs.  Mr. Cantu relayed that Section 8, Standard 8.3, requires that all public CAAs provide 
their advisory board the most recent single audit from the local government supporting the CAA.  Mr. 
Cantu stated the purpose of this agenda item was to document the receipt of the FY19 City of 
Glendale, Arizona Single Audit Acts report by the members of CDAC.   
 
Mr. Cantu reported that there were no findings in the audit.   
 
The agenda item was concluded.   
 
c. City of Glendale FY20-22 Community Action Program Community Needs Assessment and 
Strategic Work Plan 
Mr. Cantu announced that as part of oversight of all Arizona CAAs funding through CDBG funds, 
DES requires CAAs to meet a minimum of 80% of the Organizational Standards it developed for 
Arizona CAAs.  Mr. Cantu relayed that Section 1, Standard 1.3, requires that a statistically valid 
customer satisfaction survey is conducted at least one time per year which represents the geographic 
area served and the survey results are analyzed and reviewed by the advisory board.  Mr. Cantu stated 
that Section 3, Standard 3.5 requires that the tripartite advisory body formally accept the completed 
community assessment.  Mr. Cantu stated that Section 6, Standard 6.1, requires that the CAA,

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April 16, 2020 
Page 3 
 
 
Glendale CAP, has a strategic plan or comparable planning document in place that has been reviewed 
and accepted by the tripartite advisory body within the past five years.  
 
Mr. Cantu provided the CDAC members with the FY20-22 City of Glendale Community Action 
Program Community Needs Assessment/Strategic Work Plan, including satisfaction survey results. 
Mr. Cantu presented detailed information from the report, which included identified service gaps, 
goals, and the survey results.     
 
Chair Dvorak noted the number of survey respondents of approximately 52 appeared low and asked if 
this was the traditional response.  Mr. Cantu stated the response was low and could be due to the 
change in method of survey to online and noted that the survey was sent out a little later in the process 
this time.  Mr. Cantu said the intention going forward is to provide the survey to every CAP client on 
a quarterly basis and to report on the survey quarterly.   
 
Committee-member Rubio stated the plan was a two-year plan and asked if the survey could be 
conducted annually and the plan revised to include those changes.  Mr. Cantu replied he would like to 
conduct ongoing surveys and stated that suggestions for questions were encouraged.  Committee-
member Rubio said she was impressed with the survey and ease of answering the questions.  
Committee-member Rubio stated it would be interesting to see how responses change as barriers are 
removed or change and would like to see more real time comments from the respondents.  Committee-
member Rubio was pleased to see that staff was open to ongoing surveys.   
 
Committee-member Hopp-Newman suggested sending the survey link to customers any time a 
communication goes out to clients, with a phrase such as “Help us improve Glendale.” 
 
Mr. Cantu noted that typically the Committee would vote to approve the Strategic Plan, however, this 
agenda item was posted for information only, not voting.  Mr. Hess confirmed the item then could not 
be voted on at this meeting.  Mr. Cantu stated the meeting minutes will reflect that the item was 
discussed and if this was not acceptable with DES, the item will be brought back to CDAC for a vote.   
 
d. CAP Third Quarter Expenditure Report  
Mr. Cantu stated that CDBG recipients are required to administer their programs in accordance with 
the Organizational Standards set by the national Community Action Partnership. Mr. Cantu stated that 
Organizational Standards 4.4, 5.9, 6.5, 8.7, and 8.9 all require regular reporting to the advisory 
committee on issues of finances, outcomes, and performance a minimum of four times annually.  Mr. 
Cantu provided the CDAC with a summary of the FY20 Third Quarter, July 1, 2019 to March 31, 
2020, expenditures for review and comment.   
 
Committee-member Hackenberg inquired as to what would happen when the $50,000 water bill 
assistance fund runs out.  Mr. Cantu replied that staff would keep an eye on this and hopefully, with 
the new fiscal year, additional funding would be allocated.   
 
Committee-member Rubio asked if the City was receiving additional CDBG funds due to COVID-19.  
Mr. Cantu replied that this matter would be discussed during an upcoming agenda item.   
 
The agenda item was concluded.

Minutes of the Community Development Advisory Committee 
April 16, 2020 
Page 4 
 
 
e. City of Glendale, Arizona Whistle-Blower Policy and Training 
Mr. Cantu announced that as part of oversight of all Arizona CAAs funding through CDBG funds, 
DES requires CAAs to meet a minimum of 80% of the Organizational Standards it developed for 
Arizona CAAs.  Mr. Cantu relayed that Section 7, Standard 7.7, requires that all public CAAs provide 
a copy of any existing local government whistle-blower policy to members of the tripartite 
board/advisory body at the time of orientation.   
 
Mr. Cantu provided the CDAC members with a copy of City of Glendale HR Policy No. 513, which 
included reference to whistle-blower as well as the revised Government Services Committee Board 
and Commission Policy, which established a uniform process for the training of new board and 
commission members, including whistle-blower training.  Mr. Cantu stated that the City intends to 
develop a policy more specific to board members, as the current one is more general.  Mr. Cantu 
reported that the boards and commission training did not include whistle-blowing, however, the 
training will be changed in the future to include whistle-blowing and confidentiality.   
 
Chair Dvorak asked if the training was done for all Commissioners.  Mr. Cantu explained that it is 
offered at orientation, and if a Commissioner has already had training, this portion may be offered 
retroactively.   
 
Mr. Hess announced that Ms. Stephanie Small was no longer with the City of Glendale and Ms. Jean 
Moreno is currently serving as the Interim Community Services Director as well as in her existing 
position of Director of Organizational Performance.  Ms. Moreno gave a brief background of herself 
and stated she was looking forward to serving in this new capacity.   
 
f. 2020-2024 HUD Consolidated Plan & 2020-2021 Annual Action Plan 
Mr. Hess provided an update on the 2020-24 HUD Consolidated Plan and 2020-21 Annual Action 
Plan, which included the following information: 
• The City will receive additional CDBG funding due to the CARES Act as put in place on 
March 27th by the President.   
• The City will receive an additional $1.5 million in CDBG funds and an additional $750,000 in 
ESG funds.  
• The decision has been made to withhold submission of the Consolidated Plan and the Annual 
Action Plan until the best use of these additional funds has been determined.  
• The City has been conducting internal discussions regarding the COVID-19 approach. 
• The State of Arizona has allocated approximately $100 million to a variety of services and the 
City is waiting to see the impact of the state funding.   
• According to the HOME Consortium, the City must submit its Consolidated Plan and Annual 
Action Plan at the same time.  The members of the Consortium agreed that July 15th would be 
the deadline by which all questions and discussions would be taken to the respective 
Consortium member Councils.   
 
Committee-member Rubio expressed concern about school children who may not have the technology 
for remote learning as is now required due to COVID-19 and suggested using funds for this need.  
Committee-member Hopp-Newman reported that chrome books have been distributed to students in 
need in the Glendale Union High School district, Cox Cable has added two months of free internet 
access for those who qualify, all teachers are expected to work online with the students, and a very 
good plan was put in place. Committee-member Miele reported that chrome books were distributed to

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April 16, 2020 
Page 5 
 
 
all families who needed them and Cox was providing free internet to those in need at Title 1 schools. 
Committee-member Miele also shared information on the meals that have been distributed to the 
school children.  Committee-member Rubio was pleased to hear that the school districts have fast-
tracked the procurement process for these technology needs.  Mr. Hess commended the work of the 
school districts.  
 
Mr. Hess stated staff will confer with Council regarding plans for the additional funding and will 
bring back the agenda item to the CDAC at a later date.   
 
7. COMMITTEE-MEMBER COMMENTS AND SUGGESTIONS 
None.       
 
8. NEXT MEETING 
The next regular meeting of the Community Development Advisory Committee will be held on May 
21, 2020 at 6:30 p.m.  
 
9. ADJOURNMENT 
Motion by Committee-member Hopp-Newman, second by Committee-member Rubio, to 
adjourn the meeting at 7:26 p.m.   Motion carried 9 – 0. 
 
Respectfully submitted,  
 
Denise Kazmierczak