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City of Glendale Code Compliance Division CODE COMPLIANCE OVERVIEW Community Standards Landscape - Abandoned Vehicles - Outside Storage Unsecured Vacant Structures – Dilapidated Fences Vacant Lots - Combustible Vegetation - Debris Roofing - Rental Property (Interior/Exterior) Building w/out Permits - Design Standards Illicit Discharge - Combustible Storage Commercial Signs - Illegal Business Our Mission: We strive to make Glendale a safe and vibrant place to live and work. We accomplish this through effective communication and continuous education to ensure compliance with city codes, providing a healthy and desirable community for all. Code Compliance Code Compliance Background • Code Enforcement Division created in 1980 – City Attorney’s Office • Became a Department in 2006 • Back to a Division in 2014 – Development Services Department • Moved to a Division in City Manager’s Office in 2019 Organization Overview 24.5 Budgeted full-time employees • 2 office support – intake, customer service • 12 grid inspectors – residential • 0.5 part-time residential inspector • 5 senior inspectors – residential zoning, rental and commercial • 1 office supervisor – administrative support staff • 3 field administrators • 1 official Code Compliance Code Compliance Staff Tim Boling - Official Tasha Jefferson Administrator Jacob Ward Sr. Inspector David Velez Sr. Inspector Paul Frescas Sr. Inspector Michele Ramirez Sr. Inspector Abdul Muhammad Sr. Inspector Richard Fink Part Time Contract Inspector Robert Erickson Administrator Donna Cook Grid Inspector Jay Romero Grid Inspector Jorge Ortega Grid Inspector Reyes Espinoza Grid Inspector Lando Garcia Grid Inspector Clint Haver Grid Inspector George Nieto Administrator Steve Berry Grid Inspector Amber Garcia Grid Inspector Travis Halling Grid Inspector Carlos Valdez Grid Inspector Maria Martinez Grid Inspector Melissa Avila Grid Inspector Deborah Gentry Supervisor Admin Support Alexis Vasquez Admin. Support Assistant Patrick Schutte Admin. Support Assistant Why do we have community standards? • Preserve and promote neighborhood health and safety • Protect the community from blight and deterioration • Enhance the quality of life in our community • Retain Property Values Code Compliance Code Compliance Scope of Services • Glendale City Code (GCC) Chapter 24 – Vehicles • GCC Chapter 25 Nuisance • GCC Chapter 29.1 Residential Rental • GCC Chapter 30 Visibility Triangle/Landscaping • GCC Chapter 32 Barriers and Enclosures • GCC Chapter 33 Drought Management • The Unified Development Code • GCC Chapter 19 Landscaping • International Building Code What does code do? Code Compliance General Nuisance • Overgrown Grass/Weeds • Outside Storage • Accumulation of Trash/Debris • Inoperable Vehicles • Parking on the Front Yard Vacant • Parcels/Lots • Structures Code Compliance What does code do? Zoning – Building • Home Occupation • Land Use • Accessory Uses/Structures • Signs • Building Without Permits • Development Standards Code Compliance What does code do? Rental Properties Interior Inspections • Plumbing and Electrical • Heating and Cooling Systems • Light and Ventilation Exterior Inspections • General Nuisance • Property Maintenance Code Compliance What does code do? Property Maintenance Exterior Inspections • Ground Cover (dirt yards) • Dead Trees – Shrubs • Dilapidated Fences • Deteriorated Roofing • Excessive Peeling Paint Code Compliance What does code do? Code Compliance Volunteers Sign Removal from Main Arterial Streets • Remove Illegal Signs (City Rights of Way) Office Support • Filing and Secretarial Support Code Compliance “City Codes: In the Interest of Community and Neighborhoods” Code Compliance FY 2022-2023 Statistics Total Code Compliance Complaints: 6,312 Total Cases Resolved: 11,229 Properties Abated: 67 Citations Issued: 206 Total Staff Initiated Cases: (44% Pro-active Generated) 5,016 Weekend Inspections: 902 Total Inspections Conducted: 30,000+ Complaint Code Compliance How are cases opened? • Citizen Call In • GlendaleOne • Website • Department Referral Proactive • Grid Audit • Expanded Audit Code Compliance Most Common Violations Overgrown Grass/Weeds Rubbish, Trash, Debris Items Stored in Public View Front Yard Parking/Parking on Unimproved Surfaces Property Maintenance-Landscaping Graffiti Abandoned/Inoperable Vehicles Vegetation Encroachment in R.O.W. Illegal Signs/Banners Polluted/Stagnant Pools Code Compliance Overgrown Grass/Weeds Code Compliance Items Stored in Public View Code Compliance Abandoned or Inoperable Vehicles Code Compliance Rubbish, Trash, and Debris Code Compliance Front Yard Parking / Parking on Unimproved Surface Code Compliance Vegetation Obstructions Code Compliance Polluted/Stagnant Swimming Pool Code Compliance 13 Tons Removed “City Codes: In the Interest of Community and Neighborhoods” Code Compliance 27 Tons Removed “City Codes: In the Interest of Community and Neighborhoods” Code Compliance Before and After Photos Code Compliance Before and After Photos Code Compliance Before and After Photos Code Compliance Before and After Photos Complaint Received Re-Inspection Violations Remain Final Notice Issued (7-10 Days) Notice of Violation Issued (7-10 Days) Field Inspection (within 2 working days) Re-Inspection Violations Remain: Court Action Violations Corrected Case Closed No Violations Case Closed Code Compliance Code Compliance Code Challenges • Fourth Amendment rights – curtilage of a home • Legal interpretations of codes • Court wins and losses • Altercations • Balance between hardships and enforcement Code Compliance Code Compliance Division Contact information: 6829 N 58th Dr – Suite 200 Glendale Az 85301 623-930-3610 GlendaleOne provides access to non-emergency services and information 24/7; and, includes a knowledge base of frequently asked questions and important phone numbers. To report an issue or concern, enter the location, type of issue, and contact information to have your request automatically sent to the correct department. www.glendaleaz.com Code Compliance Questions?