Historic Letters of Support

January 15, 2025

To Whom It May Concern:

Dana Pop was a caregiver to our father, or 3 % years. He was very frail and could no
longer walk and had to use a wheelchair. He had a urinary catheter bag that she constantly changed for

him and kept the area clean so he would not get infections. He also had COPD and was on oxygen.

We had to take my father to the emergency room several times and Dana insisted on going with us.

Each time the physician in charge was always very complimentary on the care Dana provided for our
father. She kept detailed records of his medications and dosage times. We were so happy that Dana
came to the ER with us because the physician asked us questions and she supplied the answers

immediately.

She provided stimulating activities to keep our father involved and alert. She helped him to bathe so he
was always clean. She cooked nutritious meals that he enjoyed. Her home was always meticulously

clean even when we dropped by unannounced.

| can’t say enough about Dana. My father loved her and so did all of us as a family. She was our angel.
She has found her niche in life and | am so grateful for all that she has done for our family. | would
absolutely recommend her, without a shadow of a doubt, to anyone that needs care for their loved one.

With Deepest Respect,

|. —__________~.-=-___—___».____ aaa

Re: Letter of recommendation
Dec 10, 2024 at 11:15:31AM

You are so welcome

On Mon, Dec 9, 2024, 3:40 PM dana pop
A vice:

Thank you[iifor your kind words! Means a lot to me!

Sent from my iPhone

> On Dec 9, 2024, at 3:05PM, nn

—
>

> To Whom it May Concern:

> My father, MM was a resident at Dana Pop's

ome from 2014 to his death in 2017. | highly recommend Dana
for an increase in residents in her home.

> There are many reasons for my recommendation. First, Dar

1 very Caring person and truly does her best to make sure
that each resident is comfortable and happy. When my sister
and | were touring prospective homes for our father, we saw
some in which it was obvious that the owner was simply doing
it for the money. We chose Dana because her genuine caring
shone through. We were not disappointed.

V;

a

ae)
ici

best medica] practices.
>

>i was incredibly im

Pressed with the way that she made my
dad be as independent as he could be. She was so patient with
his dementia. As he deteriorated, she gave him the proper
amount of care that he needed On any given day.

>

> | will never forget how she had her son, who was about 12 at
the time, sit down with both residents and model color by

number coloring books. In the picture that she sent me, it is
obvious that my dad was enjoying the activity.

>
> | hope my testimony will assist Dana for what she

She is truly one of the few angels here on earth!
>

> Kind regards,

iS asking.

Thank you!
Sent from my iPhone

on bec 9, 2024, a 1:35 AM,

wrote:

December 9, 2024

To Whom it May Concer:

My mother was diagnosed with Alzheimer’s Dementia and living in Oregon.
Being in senior industries since 1999 | feel | know the industry well. When it
was time for my mother to have continuous care, | moved her to Arizona,
and | chose Brightest Light! It was highly recommended by other
professionals, who told me it was an “enriching” place for someone with
dementia. | knew for myself, when | met the owner, Dana Pop, and |

recognized it was the right choice for us.

For 3.5 years my mom had a good quality of life at Brightest Light! Dana
and the entire Pop family loved my mother and welcomed her into daily life
there. She interacted with the family continuously and | was able to visit any
time | wanted. EVERY time | went to visit Mom she was engaged and
enveloped in the daily activities there.

My siblings and | were blessed to have had our mother in Dana’s care until
she passed away in 2011. | will always be grateful for the total care my dear
mother received at Brightest Light.

Sincerely,

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June 11, 2013
To Whom it May Concern:

| have had the privilege of knowing Dana Pop and her family since July of 2012. At that time my mother

«ss in the hospital undergoing treatment for advanced lung cancer. We realized that she was no
longer going to be able to independently care for herself and, in fact, the level of ongoing care was going
to be beyond that of myself or other family members. When we met Dana in her home | knew right
away that this was no ordinary care facility. From a facility standpoint her home is beautiful, well kept,
very clean, and has a positive and comforting spirit. Dana works very hard at keeping her home that way
not just for the people she is caring for but also for her family. Speaking of her family, | am so glad to

have met her husband Dan and her son and daughter. They all truly welcomed my Mom and family with
open arms.

also knew very quickly that Dana herself is certainly no ordinary care giver. For just over 6 months |
watched her care for my mom. During that time she showed the utmost in courtesy, respect, concern,
and loving care. It is my belief that she has been called and placed by God to care for people during one
the most difficult times in a persons life: when they are sick and dying. Dana has supported this belief
Not just in my conversations with her, but also in her actions with my mother. In truth, her care went far
beyond my mother. She also showed great compassion to me and other family members. She and her
family welcomed us into their home, listened to us, comforted us, encouraged us, prayed with us, and
even fed us delicious Romanian treats! | do not have adequate words to express the debt | owe her for

her kindness. | can say this with full confidence: Dana loves God, her family, and has a heart to care for
others.

My mother passed away on February 13, 2013. During that heartbreaking time Dana cried with us,
prayed with us, and comforted us with warmth and love. It was during this time that | truly realized how
blessed we were to have had Dana walk my mom and us down this difficult road. She is a special care
giver and her home a special place that will forever hold special memories for me. Without reservation |
would recommend Dana Pop to a family that finds themselves in need of care for a loved one. If you

have any questions or would like further information about my experiences with the Pop family, please
feel free to contact me,

Sincerely,

Whom It May Concern,

| have been to Dana’s group home numerous times and | have witnessed
her caring and friendly attitude. She cares for her patients with passion and
empathy and all of her patients love her. | have witnessed interaction between
Patient’s family members and Dana, always with positive feedback from them.
She has always been honest and friendly with a positive attitude. Dana is very
knowledgeable and cares deeply for her Patients. She has always treated them as
if they were her own family members.

Sincerely,

04/15/2013

Letter of recommendation

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SOLUTIONS

Voted Ranking Arizona #1 Home Health Agency

2012

Glick helowto vole Cvorass #1 for 2013

June 6th, 2012

Brightest Light Senior Living
5415 W. St. John Road
Glendale, AZ 85308

Ms. Dana Pop:

Dana, Bonnie and I just like to thank y
Mildred during her last years. We wer
her and I know she was very satisfied
the kids grow and interact with each o'
who had not had children around for

ou again for your great care of

also. She enjoyed being able to watch
ther, and liked the dogs. For someone
many years it was a real positive thing.

If there should be any
questions about your
Please have them call
willing to recommend
chose your home and

possible future guests of Brightest Light that have any
place or would like to know what we thought of it,

or contact Bonnie and me. We would both be very
your place. We looked around quite a bit before we
have always been satisfied with our choice.

December 8, 2006

Mrs, Dana Pop & Family
5415 W. St. John Road
Glendale, AZ 85308

Dear Dana:

A long overdue note of thanks.

When HB a: I visited you the first time, it was unanimous that we all preferred
Brightest Light. While we were comfortable in our decision, little did we know that
Mom would be more than taken care of—she was immediately shown care,
companionship, and love far beyond our expectations.

I have written Hospice of the Valley (see attached letter) and expressed our thanks to
them and you. Frankly, I believe that you did far more for Mom and assumed some of
the duties and responsibilities that Hospice was to have taken care of.

We are all deeply indebted to you and your family. Before Mom became extremely ill,
she also acknowledged the wonderful care that you were providing when she told me that
“God has brought Dana to us”. Please express our sincere thanks to

and for making Mom feel comfortable and for opening your home to all of our
family. We were very fortunate to have been able to visit, celebrate (birthdays, holidays,
etc.) and to take Mom out for small trips as much as we did. You always made sure that
Mom was properly dressed and her hair done for all occasions.

Dana, do not hesitate to use us as a reference to prospective clients. Therefore, feel free
to use our name and telephone number when you deem it appropriate.

May the good Lord continue to bless you and your family. We will be forever thankful to
you for the love, care, and respect shown to our mother.

December 1, 2006

a

We would like to take this opportunity to thank all of the wonderful caregivers of
Hospice of the Valley who looked after our mother for over nine months. This would
include the Hospice of the Valley hospital staff at 55" and Thunderbird as well as I

Who were assigned to my Mom after her transfer to
Brightest Light Senior Living.

In late December, 2005, my mother was diagnosed with cancer of the kidney, lungs,
stomach and possibly the brain. With the knowledge that she could not recover, our
concer was that she be kept as comfortable as possible. It is believed that

ma
and|6id all possible medically to treat our mother’s pain, and we are grateful for
that.

When Mom was transferred from the hospice hospital to the hospice group home,
Brightest Light Senior Living, we were advised that Mom’s life expect

ancy would
possibly extend from two weeks to two months. Mom passed away a
and many of the nine months were good and for the most part pain free.

There is no doubt that Mom lived Jonger than expected due to the excellent care given by
(Brightest Light Senior Living). In addition to basic care such as feeding
and dressing, Dana and her family adopted our mother (and our family) and showed love

and respect to her at all times. Not long before Mom passed, she told me that “God has
brought Dana to us”.

Although relatively pain free, my mother struggled in the last months of her life. Her life
challenges were made less burdensome by the kindness and caring provided by Hospice
of the Valley. We are so very thankful for the professional staff members of your very
fine organization.

Sincerely,