CDAC draft minutes 9.18.2025

City of Glendale — Regular Meeting (2025-11-20)

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D R A F T
MINUTES
COMMUNITY DEVELOPMENT ADVISORY COMMITTEE
SAPPHIRE ROOM
GLENDALE CIVIC CENTER
5750 W. GLENN DR.
GLENDALE, ARIZONA 85301
SEPTEMBER 18, 2025
5:30 P.M.
 
 
 
       
   
1.
CALL TO ORDER
Commissioner Hackenberg called the meeting to order at 5:37. 
 
2.
ROLL CALL
Present: 
Kelly Carbello, Committee Member   
Kirstin Flores, Committee Member   
David Giles, Committee Member   
Theodora Hackenberg, Committee Member   
Brandon Hiller, Committee Member   
Absent: 
Lisa Baker, Chair
  
Moises Gallegos, Vice Chair
  
Jamon Fifer, Committee Member
  
Carlos Vargas, Committee Member
Also Present: Kimberly Hall, Director Community Services
Matthew Hess, Deputy Director Community Services
Trilese DiLeo, Human Services Grants Administrator
Yolanda Poole, Management Assistant
3.
CITIZEN COMMENTS
None.
 
4.
APPROVAL OF THE MINUTES

a.
Community Development Advisory Committee Minutes of August 21, 2025. For review and
approval.
  
 
 
Motioned by Committee Member David Giles, seconded by Committee Member Kirstin
Flores 
 
AYE: Committee Member Kelly Carbello 
 
Committee Member Kirstin Flores
 
Committee Member David Giles
 
Committee Member Theodora Hackenberg
 
Committee Member Brandon Hiller
Passed 
 
5.
OLD BUSINESS
None.
 
6.
NEW BUSINESS
 
a.
FY 2024-25 HUD Consolidated Annual Performance and Evaluation Report (CAPER) 
Ms. DiLeo discussed the FY2024-25 HUD Consolidated Annual Performance and Evaluation
Report (CAPER). As a recipient of federal funds from the US Department of Housing and
Urban Development (HUD), the City must prepare and submit an annual report showing the
City’s accomplishments and expenditures related to the Community Development Block
Grant (CDBG), Emergency Solutions Grant (ESG), Home Investment Partnerships Program
(HOME) and Neighborhood Stabilization Program (NSP) funding that the City receives.
These funds benefit City residents and businesses in several ways, including assistance to
owners for repairs to their homes, infrastructure improvements in the City’s low- and
moderate-income neighborhoods, demolition of unsafe structures, programs that benefit the
homeless and other vulnerable groups, acquisition of land for new affordable housing
development, and assistance to renters to remain in their homes, among others.
All activities that receive funding allocations during the Annual Action Plan process each year
must advance one or more of the following goals in the City’s approved FY 2020-24
Consolidated Plan:
GOAL 1: Promote Access to Decent Affordable Housing
GOAL 2: Increase Access to Homeless Services/Housing
GOAL 3: Increase Access to Public Services for Vulnerable Populations
GOAL 4: Provide Educational Programs and Business Assistance
GOAL 5: Enhance Livability of Neighborhoods
GOAL 6: Affirmatively Further Fair Housing Regulations
She also notified the committee that a draft of the FY2024-25 CAPER is available for review
and comment on the City of Glendale website and copies to view are available at the City's
library branches and the System of Care Center (SoCC). The public comment period runs
through September 19th 2025.
Commissioner Carbello stated that she was unsure where to make a public comment on the
CAPER due to the many tabs in the document and she asked for clarification on where to

leave comments. 
Ms. DiLeo stated that the link is on the Community Services Home Page under
Revitalization. She also stated that she would email her the link directly.
Commissioner Flores inquired about the City-Wide Fair Housing enforcement events and
whether the public could bring issues or problems directly to the Community Services
Department.
Ms. DiLeo responded that they would need to take the issues to the Southwest Fair Housing
Council because it has the capability to investigate the concerns and provide guidance to the
public.
 
 
b.
Peer Navigator Program 
Ms. DiLeo explained that with the closure of the Norton Ramsey Empowerment Center
(NREC), previously operated by CASS to support Glendale’s unhoused residents, the City
recognized the need to maintain direct assistance for individuals experiencing homelessness
who require help navigating services and housing resources. To fill this gap, the City created
a Peer Navigator position within the Human Services Grants Division.
Ryan Hendrix joined the City on July 8, 2025, as Glendale’s Peer Navigator. Since that time,
he has developed the program framework, implemented a data tracking system, and created
a comprehensive resource guide for residents and service partners. He has also established
strong working relationships with community providers and the City’s Misdemeanor Repeat
Offender Program (MROP) team to strengthen coordination and improve service
connections. In addition, the City rolled out the HOPE Line, which has begun receiving calls
and providing referrals to connect residents with housing and supportive services. Through
these efforts, Ryan serves as a trusted point of contact, helping individuals experiencing
homelessness overcome barriers and move toward stability.
Commissioner Carbello thanked Ryan for taking the potion of Peer Navigator and
congratulated him on his recovery and she asked how the program was funded.
Ms. DiLeo stated the program is funded through the HOME-ARP funds. 
Commissioner Carbello also asked if the program was going to supplement in other areas
because the Norton Ramsey Center provided many services.
Ms. DiLeo responded that Mr. Hendrix could refer the clients to all the services previously
provided. We are still utilizing our sub-recipients and our in house programs for the clients'
needs. She further explained that this is a pilot program, and they are using this opportunity
to track the community's needs. As more data becomes available, the program could
expand. 
Commissioner Carbello asked how Mr. Hendrix works with the Police Repeat Offender
Program.
Mr. Hendrix explained that he rides along with them for outreach because one of the
program's tasks is working with the homeless population. 
Commissioner Flores praised Mr. Hendrix for overcoming his substance abuse and using his
experiences to help others. She asked how the success of the program would be measured.

Mr. Hendrix explained that each case is tracked and he follows up with the clients and they
follow up with him as well. 
Commissioner Hackenberg asked if the Hope Line was available on the weekend. 
Ms. DiLeo explained that the line is open Monday through Friday, 8:00 a.m. to 4:30 p.m.
Dialing 211 would also be a resource that could be utilized. 
8.
DIRECTOR'S REPORT
Director Hall thanked Mr. Hess, Ms. DiLeo and Mr. Hendrix for their presentation on the Peer
Navigator Program. She also announced upcoming events in the City of Glendale.
9.
COMMITTEE MEMBER COMMENTS AND SUGGESTIONS
Commissioner Carbello inquired about the diversion program that used to be under Judge
Finn and if she could get an update in the future. She also inquired about President Trump's
executive order on homelessness and whether the city will be affected.
10.
NEXT MEETING
The next regular meeting of the Community Development Advisory Committee will be held on
October 16th at 5:30 p.m., in the Sapphire Room of the Glendale Civic Center, located
at 5750 W. Glenn Dr., Glendale, Arizona, 85301.
11.
ADJOURNMENT
Commissioner Hackenberg adjourned the meeting at 6:10 p.m.
The Community Development Advisory Committee meeting minutes of September 18th, 2025 were 
submitted and approved on this 20th day of November, 2025.
____________________________________
Yolanda Poole
Recording Secretary