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INTERGOVERNMENTAL AGREEMENT
AMENDMENT FIVE
BETWEEN
MARICOPA COUNTY
AND
REGIONAL PUBLIC TRANSPORTATION AUTHORITY
CONTRACT # 215-75-2019-05
This Fifth Amendment, effective this_____ day of _________________, 2022, amends the following
items of the Transit Services Master Intergovernmental Agreement Contract #215-75-2019-00 (“Master
Agreement”) entered into between Maricopa County (“County”) and the Regional Public Transportation
Authority (“RPTA”) effective October 1, 2019, as amended by Amendment One, effective February 5, 2020,
Amendment Two, effective July 1, 2020, Amendment Three, effective July 1, 2021 and Amendment Four,
effective July 1, 2022. The RPTA and County collectively are referred to as the “Parties.”
I.
The following replaces and supersedes the first paragraph of Attachment A (Annual Service
Agreement) at page 16 of the Master Agreement, as amended by Amendments One, Two, Three, and
Four:
The Annual Service Agreement outlines the specific obligations of both
Parties and provides the Program Schedules that the County participates in
for Fiscal Year 2022-23, beginning on July 1, 2022, and ending on June 30,
2023. The specific obligations will be identified in Section 1: RPTA
Obligations, Section 2: Member Obligations, Section 3: Invoicing,
Payments, and Reconciliation, and Section 4: Program Schedules that
summarize the Programs that RPTA provides for County.
II.
The following replaces and supersedes Section 3.1 of the Master Agreement, as was amended by
Amendments One, Two, Three, and Four:
The County shall provide RPTA with $0.00 for Paratransit Services and
$606,239 for RideChoice Services, for a total of $606,239 for the period
July 1, 2022 through June 30, 2023. The County shall pay the RPTA in
four (4) quarterly installments of $151,560 for RideChoice Services.
Payment of invoices shall become due within thirty (30) calendar days
after receipt of an invoice from RPTA. If at any time the costs of this
program are projected to exceed the annual amount of $606,239. The
parties will reduce service levels to stay within the budgeted amount.
If it is determined upon the annual reconciliation at year end that
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MARICOPA COUNTY AMENDMENT 5 - TRANSIT SERVICES IGA 2022-23-01
Member has underpaid its share of the actual cost of services for the
period of FY 2023, RPTA shall reference the original Master Agreement.
III.
The following schedules replace the schedules to Attachment A of the Master Agreement, as was
amended by Amendments One, Two, Three, and Four:
The attached Schedule A replaces Schedule A (Paratransit Services Cost
Estimate and Service Overview) to Attachment A at page 21 thru page 27 of
the Master Agreement, as was amended by Amendments One, Two, Three,
and Four.
The attached Schedule B replaces Schedule B (Ride Choice Cost Estimate
and Service Overview) to Attachment A at page 35 thru page 40 of the
Master Agreement, as was amended by Amendments One, Two, Three, and
Four.
IV.
The following is added to Attachment A (Annual Service Agreement) Section 3, Invoicing, Payments,
and Reconciliation, at page 18, of the Master Agreement, as was amended by Amendments One, Two,
Three and Four.
3.9
As it relates to Lottery monies, Maricopa County Authorizes RPTA
to hold their portion of Arizona Lottery Funding (ALF) and apply it to their
annual IGA. In addition, the ALF monies currently in possession of
Maricopa County shall be remitted to RPTA for the same purpose.
Authorization shall be obtained from the Deputy Director of the Human
Services Department for the use of ALF monies in excess of the amounts
shown in Schedule A and Schedule B.
3.10
Both Parties acknowledge that Maricopa County retains ownership
of its ALF funding and is responsible for ensuring its use of ALF funds
comply with the ALF program requirements.
3.11
Maricopa County acknowledges they will complete the ALF
application annually within the prescribed deadlines and submit the report
and expenditure certification, as described in the RPTA ALF application
instruction and guidelines.
IN WITNESS, the Parties have each executed this Amendment Five as of the effective date first
set forth above.
REGIONAL PUBLIC TRANSPORTATION AUTHORITY (RPTA)
By: _______________________________________
Jessica Mefford-Miller, Chief Executive Officer
APPROVED AS TO FORM:
By: _______________________________________
Michael Wawro, Interim General Counsel
MARICOPA COUNTY
By: ________________________________________
Jack Sellers, Chairman, Board of Supervisors
ATTESTATION:
By: _______________________________________
Juanita Garza, Interim Clerk, Board of Supervisors
APPROVED AS TO FORM:
By: _______________________________________
Deputy County Attorney
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MARICOPA COUNTY AMENDMENT 5 - TRANSIT SERVICES IGA 2022-23-01
SCHEDULE “A” – PARATRANSIT SERVICES COST
ESTIMATE
July 1, 2022 through June 30, 2023
FY23 Paratransit Service
Funded by Maricopa County
Paratransit
Trips:
Paratransit Trips
8,688
Total Trips
8,688
Cost:
Contractor Transportation Cost
$670,237
RPTA Salaries, Fringes & OHD
$34,925
Contract Contingency
$22,359
Total Gross Program Cost
$727,521
Total Fare Revenue
($34,751)
Total Net Program Cost Before PTF
$692,770
PTF Balance Available
$155,300
PTF Applied
$155,300
ALF Revenues
$537,470
Member City Contributions:
ADA-Costs
$0
Total Member City Contribution
$0
SCHEDULE "A" -ADA-MANDATED PARATRANSIT
SERVICE
Schedule A
RPTA ADA Paratransit Service
Effective July 1, 2022
Service Overview
Service type
Origin to destination, shared-ride service provided with accessible
vans, accessible minivans, sedans and other non-accessible vehicles.
Eligibility
ADA certified and ADA eligible visitors
Visitors
Visitors who are ADA certified, or who have an obvious disability, or
who present documentation demonstrating a disability that indicates
the inability to use transit are eligible for ADA paratransit for up to 30
days per 365 days. To register as a visitor, contact RPTA
Mobility Center at 602.716.2100, option 2, sub-option 4.
Service Area
Trips that begin and end within the federally mandated ADA
paratransit service area. This includes areas that are within 3/4 mile of a
transit route or light rail station and any pockets that are surrounded by
areas that are within 3/4 mile of a transit route or light rail station and
that have been so-designated by RPTA. See the ADA
paratransit service area map shown in Exhibit 1.
Days of Service
Monday - Sunday Including Holidays
Hours of Service
5 AM to 10 PM and at other times when transit is available within 3/4
mile of both the origin and destination.
Trip Limits
No limit to the number of trips an individual can take as long as the
individual is ADA certified and the trips are within the ADA service
area and during ADA service hours.
Trip Purposes
Any trip, regardless of Trip purpose
Fare Structure
Fares
Two time the full fare for regular fixed route service
Fare Media
Cash, regional, East/Northwest and Phoenix DAR tickets, Phoenix
Monthly DAR Pass (Phoenix fare media may only be used by Phoenix
residents.)
Passenger Types
Riders
ADA certified and ADA eligible visitors.
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MARICOPA COUNTY AMENDMENT 5 - TRANSIT SERVICES IGA 2022-23-01
Personal Care
Attendant (PCA)
ADA certified customer may indicate the need for a PCA, an
individual who assists the customer with activities of daily living.
Pursuant to ADA requirements, PCA's are not charged a fare.
Companions
A customer may travel with one additional individual (and more on a
space available basis). Companions must pay the same fare as the
customer.
Children
Customers must be eight years of age or older to travel unaccompanied.
Customers may bring children as PCAs or companions. A child who is
five or under may travel for free with a fare-paying adult.
Mobility Devices and Disability-Related Equipment
Service Animals
Service animals are permitted on paratransit. For more information on
RPTA's service animal policies, visit valleymetro.org/service animals.
Mobility Devices
VM Paratransit will accommodate mobility devices measuring up to 51
inches in length and 34 inches in width and weighing not more
than 800 pounds when occupied at minimum. Larger devices will be
accommodated if the vehicle lift capacity allows.
Oxygen and Other
Equipment
Must be able to be safely secured on board the vehicle without blocking
safe path-of-travel for riders or the driver.
Reservation Changes and Cancellations
Reservations
Number
602.716.2200
Reservations Hours
Daily 6 AM to 7:00 PM
Reservations Period
1 to 14 days prior to service; no same day trips
Reserving based on
Pick-Up Time
If customer requests a specific pick-up time, RPTA Paratransit will offer
a pick-up time that is within one hour of the time requested.
Reserving based on
appointment time
If a customer specifies an appointment time, RPTA Paratransit will offer
a pick-up time which should enable the customer to arrive at his/her
destination between 0 minutes after appointment time.
Changes
May be made until 7:00 PM on the day before travel.
Cancellations
May be made until 2 hours before the scheduled pick-up time.
Cancellations made after this time are considered late and treated as
no-shows.
Service Delivery
On-Time
Expectation for
Pick-Ups
Service is on-time if the vehicle arrives to transport the rider between 0
and 30 minutes after the pick-up time quoted to the passenger when
the trip was booked.
On-Time
Expectation for
Appointments
Service is on-time if the vehicle arrives to drop off the rider 0 minutes
after the appointment time specified by the rider at the time the trip was
booked.
Early Trips
A trip is early if the vehicle arrives before the negotiated scheduled pick-
up time as communicated to the rider when the trip was booked, whether
or not the rider takes the trip.
Late Trips
A trip is late if the vehicle arrives 31 minutes or more after the
negotiated scheduled pick-up time as communicated to the rider when the
trip was booked.
Excessively Late
Trips
A trip is excessively late if the vehicle arrives 61 minutes or more
after the scheduled pick-up time as communicated to the rider when the
trip was booked.
Missed Trips
A trip is missed if the trip is early or late and the rider fails to take the
trip and/or if the vehicle fails to arrive.
Boarding Window
A five-minute pick-up window during which the rider is expected to
board the vehicle as long as the vehicle arrives on-time as defined
herein. If the vehicle arrives early, the pick-up window begins at the
negotiated scheduled pick-up time as defined herein.
No-Show
A no-show is when the rider fails to board the vehicle within the five-
minute boarding window as defined herein. No-shows cannot be charged
when the vehicle departs before the start of the pick-up
window or when the vehicle arrives late or excessively late.
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MARICOPA COUNTY AMENDMENT 5 - TRANSIT SERVICES IGA 2022-23-01
Door-to-Door
Service
This is the base level of service, defined as service from the outermost
door of a rider's origin to the outermost door of a rider's destination.
The driver is not permitted to lose sight of a vehicle when occupied.
Drivers are not required to go beyond the outermost door of a rider's
origin or destination, and drivers are not permitted to enter a rider's
place of residence.
Hand-to-Hand
Service
This is a higher level of service provided for riders who are unable to be
left alone safely. A driver must accompany the rider from the outermost
door of his/her origin to the outermost door of his/her destination and
must ensure that an authorized person at the rider's destination is aware
of the rider's arrival before departing. RPTA
will identify riders who must be provided hand-to-hand service.
Driver Assistance
The driver is expected to provide any of the assistance identified herein
as needed/requested: guiding the passenger by the hand/arm, pushing
the rider's mobility device, carrying small packages, assisting rider on
and off vehicle, assisting with vehicle seatbelt and securement systems,
and collecting the fare. Drivers are not permitted to lift or carry
passengers or their children, and drivers are not permitted to enter a
rider's place of residence.
Use of the
Lift/Ramp
Any rider is permitted to use the vehicle lift/ramp upon request.
Seatbelts and
Mobility Device
Securement
All riders must be wearing seatbelts, and all mobility devices must be
secured. RPTA Paratransit will not transport a rider who is not wearing a
seatbelt or mobility devices that are not secured.
Children
A child may travel with the rider. The rider is responsible for ensuring
that his/her accompanying child(ren) is/are transported in an approved
child safety seat when required to do so by law. The rider is
responsible for bringing his/her own child safety seat. VM Paratransit
drivers are trained to assist with the securement of child safety seats,
but drivers may not lift or carry children.
Pets
A pet, who is completely secured in a closed pet carrier, may be
transported as long as the rider has notified the provider in advance
and as long as the pet carrier fits on the rider's lap or at the rider's feet,
without blocking the path-of-travel for riders or the driver.
Packages
Riders are subject to RPTA's approved package policy available in the
RPTA ADA Paratransit Ride Guide. Drivers will assist with carrying
small packages, weighing not more than fifty pounds in total.
Ride Time
VM Paratransit is a shared-ride service. Accordingly, a ride may take as
long as a comparable trip would take on public transit.
Provider and Contract Information
Provider
Contracted service - Prime contractor is selected through a competitive
procurement process.
Provider Rate
Structure
Contractor is reimbursed per contract requirements as negotiated
through the competitive procurement process.
Performance
Standards
Performance standards are established and monitored based on the
negation based on the competitive procurement process.
Contract Term
Contract term will be established through the competitive procurement
process.
The following Exhibits are hereto attached to Schedule "A".
•
Exhibit 1: Maps
•
Exhibit 2: Contract Rate Sheet
•
Exhibit 3: Contract Based Performance Standards
•
Exhibit 4: Payment
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MARICOPA COUNTY AMENDMENT 5 - TRANSIT SERVICES IGA 2022-23-01
SCHEDULE A - Exhibit 1 - MAPS
SCHEDULE A - Exhibit 2 - Contract Rate Sheet
Contract rates will be provided upon request as a part of the contract agreement with
the provider based on the competitive procurement process.
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MARICOPA COUNTY AMENDMENT 5 - TRANSIT SERVICES IGA 2022-23-01
SCHEDULE A – Exhibit 3 – Contract Based Performance Standards
Incentives and Liquidated damages will be provided upon request as a part of the
contract agreement with the provider based on the competitive procurement process.
Schedule A - Exhibit 4 - Payments to Provider
Exhibit A "Payment Schedule" of RPTA's paratransit provider contract will be
provided upon request as a part of the contract agreement with the provider based on
the competitive procurement process.
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MARICOPA COUNTY AMENDMENT 5 - TRANSIT SERVICES IGA 2022-23-01
SCHEDULE “B” – RIDE CHOICE
July 1, 2022 through June 30, 2023
FY23 RideChoice Service
Funded by Maricopa County
RideChoice
Trips:
Ride Choice Trips
25,202
Total Trips
25,202
0
Cost:
Contractor Transportation Cost
$1,052,551
RPTA Salaries, Fringes & OHD
$90,829
Contract Contingency
$0
Total Gross Program Cost
$1,143,380
Total Fare Revenue
($85,183)
Total Net Program Cost before PTF
$1,058,197
PTF Balance Available
$0
PTF Applied
$0
ALF Revenues
$451,958
Member City Contributions:
RideChoice Costs
$606,239
Total Member City Contribution
$606,239
SECTION 2: RIDECHOICE SERVICE OVERVIEW
Schedule B
Effective July 1, 2022
Service Overview
Service type
Subsidized curb-to-curb transportation
Eligibility
RideChoice will be available for all qualified County residents and
available in all areas of the County. Qualified residents include ADA
certified residents and all other County residents who are eligible as of
March 31, 2019.
Visitors
Eligible residents of Unincorporated Maricopa County, and must be
ADA Certified.
Service Area
Service is available within all areas of Maricopa County.
Days of Service
365 days per year
Hours of Service
24 hours per day
Trip Limits
Per-Trip allocations- Base level is 20 trips per month. If a rider uses
RideChoice to get to work, school or medical appointments, rider may
request an increase to 50 trips per month. Unused trips do not roll over.
Or
Optional Mileage-Based Service Allocation- Allocate 400-miles per
month per eligible resident within Maricopa County and the immediate
surrounding areas. Customers would be able to take any trip for a fare
of $3.00. When any rider reaches their 400-mile allotment, service
would be discontinued until the start of the next month. Unused miles
would not carry over.
Trip Purposes
Any trip, regardless of trip purpose
Fare Structure
Fares
Per-Trip allocations $3 for up to eight-mile trip. $2 per mile beginning
after the eighth mile.
Or
Mileage-Based Service- $3 per one-way trip up until the 400-mile cap.
Fare Media
Credit/debit cards, some gift cards, and cash (some providers)
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MARICOPA COUNTY AMENDMENT 5 - TRANSIT SERVICES IGA 2022-23-01
Passenger Types
Riders
Riders are required to be ADA-Certified except for non-ADA verified
riders registered on or before March 31, 2019.
Personal Care
Attendant (PCA)
Permitted
Companions
Customer may travel with up to three additional companions.
Children
Customers must be eighteen years of age or older to travel
unaccompanied.
Mobility Devices and Disability-Related Equipment
Service Animals
Service animals are permitted on RideChoice. For more information on
RPTA's service animal policies, visit valleymetro.org/service animals.
Mobility Devices
RideChoice will accommodate mobility devices measuring up to 51
inches in length and 34 inches in width and weighing not more than 800
pounds when occupied at minimum.
Oxygen and Other
Equipment
Must be able to be safely secured on board the vehicle without blocking
safe path-of-travel for riders or the driver.
Reservations, Changes and Cancellations
Reservations
Number
602.716.2111
Reservations Hours
24 hours per day
Reservations Period On an immediate basis or up to 14 days prior to travel.
Changes
May be made at any time. Providers may not be able to accommodate
last-minute changes without notice.
Cancellations
May be made at any time.
Service Delivery
Vehicle Response
Times
Average response time for same day requests should be no more
than 45 minutes.
Early Trips
If a vehicle arrives before the scheduled pick-up time, the vehicle is early.
A rider is not required to take an early trip. There are no early
pick-ups for immediate pick-ups.
Late Trips
A trip is late if the vehicle arrives 45 minutes or more after the request for
an immediate pick-up or the scheduled pick-up time for a pre-scheduled
trip is greater than 31 minutes after pick-up time. A rider is not required
to take a late trip.
Missed Trips
A trip is missed if it is excessively late, whether the rider is transported or
not, or if the vehicle fails to arrive.
Boarding Window
The driver will wait for five minutes. If the rider fails to board within
that time, the driver may leave, and the rider will be charged with a
no-show.
No-Show
A no-show is when the rider fails to board the vehicle within the five-
minute boarding window as defined herein. No-shows will not be
charged when the vehicle is early or late.
Curb-to-Curb
Service
This is the base level of service, defined as service from the nearest safe
parking area near the rider's origin to the nearest safe parking area near the
rider's destination. This could be a driveway, a parking lot, or the
curbside adjacent to the rider's pick-up or drop-off address. Some drivers
may choose to provide a higher level of service, but it is not required.
Driver Assistance
Upon request, the driver may (but are not required to) provide any of the
assistance identified herein: pushing the rider's mobility device, carrying
small packages, assisting rider on and off vehicle, assisting with vehicle
seatbelt and securement systems, and collecting the fare. Drivers are not
permitted to lift or cany passengers or their children, and drivers are not
permitted to enter a rider's place of residence.
Seatbelts and
Mobility Device
Securement
Riders are strongly encouraged to use seatbelts and mobility device
securement systems.
Children
Riders are responsible for ensuring that accompanying children are
transported in approved child safety seats when required to do so by
law. The rider is responsible for bringing his/her own child safety seat.
Pets
The transport of pets is at the driver's discretion.
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MARICOPA COUNTY AMENDMENT 5 - TRANSIT SERVICES IGA 2022-23-01
Packages
Customers are subject to the package policies of individual RideChoice
providers. Most vehicles have trunks and/or cargo storage areas which
will accommodate items such as groceries, luggage and
other small items.
Provider and Contract Information
Provider
Contracted service - Prime contractor will be selected through a
competitive procurement process
Provider Rate
Structure
Contractor is reimbursed based on the competitive procurement process
Contract Term
Contract term will be based on the competitive procurement process.