15 230025-ACADIA WORKFORCE CONTRACT_SIGNED ESPARZA J 11-07-2022.PDF
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CONTRACT TEMPORARY MEDICAL PERSONNEL
230025-RFP
This contract is entered into this 16th day of November, 2022 by and between Maricopa County (County),
a political subdivision of the State of Arizona, and Acadia Workforce, Inc. dba Nursing Group, an Arizona
corporation (Contractor) for the purchase of qualified temporary medical personnel (TMP) to provide
professional health care services to incarcerated patients for Correctional Health Services (CHS).
1.0
CONTRACT TERM
1.1
This contract is for a term of three years, beginning on the 16th of November, 2022 and
ending the 30th of November, 2025 .
2.0
OPTION TO RENEW
The County may, at its option and with the concurrence of the Contractor, renew the term of this
contract up to a maximum of three additional year(s), (or at the County’s sole discretion, extend the
contract on a month-to-month basis for a maximum of six months after expiration). The Contractor
shall be notified in writing by the Office of Procurement Services of the County’s intention to renew
the contract term at least 60 calendar days prior to the expiration of the original contract term.
3.0
CONTRACT COMPLETION
In preparation for contract completion, the Contractor shall make all reasonable efforts for an
orderly transition of its duties and responsibilities to another provider and/or to the County. This
may include, but is not limited to, preparation of a transition plan and cooperation with the County
or other providers in the transition. The transition includes the transfer of all records and other data
in the possession, custody, or control of the Contractor that are required to be provided to the
County either by the terms of this agreement or as a matter of law. The provisions of this clause
shall survive the expiration or termination of this agreement.
4.0
PRICE ADJUSTMENTS
At the County’s sole discretion, rate caps may be adjusted at the contract renewal date(s) or via an
amendment.
5.0
PAYMENTS
5.1
As consideration for performance of the duties described herein, County shall pay
Contractor the sum(s) stated in Exhibit A – Vendor Information and Pricing.
5.2
Payment shall be made upon the County’s receipt of a properly completed invoice.
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5.3
INVOICING REQUIREMENTS
5.3.1
CHS will only use electronic invoicing for efficiency of the reverse invoicing
payment process.
5.3.1.1
Contractor must participate with electronic invoicing as a requirement of
this contract.
5.3.2
CHS will generate an invoice for each contractor with a listing of the dates, and
times/hours worked for each TMP, and distribute this invoice to the contractor on
a weekly basis following the payroll period, as determined by CHS.
5.3.2.1
The payroll period refers to the seven-day period beginning on Monday
at 12:00 a.m. MST and ending the following Sunday at 11:59 p.m. MST
based upon the beginning of the shift.
5.3.3
Invoices are automatically adjusted to correspond with the Electronic Timekeeping
System, detailed below in Section 3.7.
5.3.4
Contractor is responsible for completion of the following:
5.3.4.1
verifying the invoice for accuracy,
5.3.4.2
assigning a unique invoice number,
5.3.4.3
signing the invoice to indicate approval, and
5.3.4.4
returning
the
invoice
to
CHS
Finance
via
email
(CHSRegistry@maricopa.gov) for payment.
5.3.5
Invoices must be submitted no later than 30 days after reverse invoice date.
5.3.6
Invoices returned with a duplicate invoice number or unsigned will be returned to
the contractor for correction, which delays payment processing.
5.3.7
CHS will not honor any invoice for payment that is returned later than 90 days after
the date of service.
5.3.8
The CHS Finance designee may adjust the invoice for disallowed items (including
time record and time invoice) in accordance with the terms of this contract and will
process the revised invoice for payment at the adjusted rate.
5.3.8.1
Contractor must provide written notice to the CHS Finance designee of
the protested disallowance and provide supporting documentation.
5.3.9
Fiscal year-end invoices: Invoices shall be returned within fifteen business days of
the end of the fiscal year (June 30th). Invoices submitted after that date will not be
paid.
5.3.10 Contract expiration invoices: All invoices must be submitted to the CHS Finance
Manager, or designee, no later than 30 days after the expiration date of the current
contract.
5.3.11 Contractors are responsible for their own invoice tracking.
5.3.12 Due to improved automation, record keeping, and overall process improvement,
the method of recording hours worked, invoicing and payment, may change while
this contract is in effect.
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5.3.12.1 Contractor participation in the current and/or improved method(s) being
used is a requirement of this contract.
5.3.13 CHS reserves the right to deny payment for any incomplete invoice.
5.4
PAYMENT FOR SERVICES
5.4.1
CHS will only compensate in accordance with the terms specified in this contract
and at the specified contract rate.
5.4.2
Fixed pricing rates for services are pre-determined and all-inclusive (See Exhibit
A: Vendor Information and Pricing).
5.4.2.1
Contractor is responsible for all costs associated with recruiting and
retaining TMP, including but not limited to, insurance, re-filling
vacancies, workers compensation, payroll, housing, food, benefits,
travel, relocation, and other expenses associated with maintaining “hard
to fill” staffing levels.
5.4.3
Payment shall only be made to the contractor (agency contractors -OR- direct
contractors) by Accounts Payable through the Maricopa County Vendor Express
Payment Program.
5.4.4
Maricopa County Vendor Express Payment Program preferred method is an
Electronic Funds Transfer (EFT).
5.4.4.1
CHS is not responsible for compensating individual TMP under an
agency contractor, rather the agency contractor is responsible for
compensating their TMP.
5.4.5
Payment terms begin when a clean, ready to process, approved invoice is received
for submission of payment.
5.5
APPLICABLE TAXES
5.5.1
It is the responsibility of the Contractor to determine any and all applicable taxes
and include those taxes in their proposal. The legal liability to remit the tax is on
the entity conducting business in Arizona. Tax is not a determining factor in
contract award.
5.5.2
The County will look at the price or offer submitted and will not deduct, add, or alter
pricing based on speculation or application of any taxes, nor will the County
provide Contractor any advice or guidance regarding taxes. If you have questions
regarding your tax liability, seek advice from a tax professional prior to submitting
your bid. You may also find information at https://www.azdor.gov/Business.aspx.
Once your bid is submitted, the offer is valid for the time specified in this solicitation,
regardless of mistake or omission of tax liability. If the County finds overpayment
of a project due to tax consideration that was not due, the Contractor will be liable
to the County for that amount, and by contracting with the County agrees to remit
any overpayments back to the County for miscalculations on taxes included in a
bid price.
5.5.3
Tax Indemnification: Contractor and all subcontractors shall pay all Federal, State,
and local taxes applicable to their operation and any persons employed by the
Contractor. Contractor shall, and require all subcontractors to, hold Maricopa
County harmless from any responsibility for taxes, damages, and interest, if
applicable, contributions required under Federal and/or State and local laws and
regulations, and any other costs including: transaction privilege taxes,
unemployment
compensation
insurance,
Social
Security,
and
workers’
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compensation. Contractor may be required to establish, to the satisfaction of
County, that any and all fees and taxes due to the City or the State of Arizona for
any license or transaction privilege taxes, use taxes, or similar excise taxes are
currently paid (except for matters under legal protest).
6.0
AVAILABILITY OF FUNDS
6.1
The provisions of this contract relating to payment for services shall become effective when
funds assigned for the purpose of compensating the Contractor as herein provided are
actually available to County for disbursement. The County shall be the sole judge and
authority in determining the availability of funds under this contract. County shall keep the
Contractor fully informed as to the availability of funds.
6.2
If any action is taken by, any State agency, Federal department, or any other agency or
instrumentality to suspend, decrease, or terminate its fiscal obligations under, or in
connection with, this contract, County may amend, suspend, decrease, or terminate its
obligations under, or in connection with, this contract. In the event of termination, County
shall be liable for payment only for services rendered prior to the effective date of the
termination, provided that such services are performed in accordance with the provisions
of this contract. County shall give written notice of the effective date of any suspension,
amendment, or termination under this section, at least 10 days in advance.
7.0
STRATEGIC ALLIANCE for VOLUME EXPENDITURES (SAVE)
The County is a member of the SAVE cooperative purchasing group. SAVE includes the State of
Arizona, many Phoenix metropolitan area municipalities, and many K-12 unified school districts.
Under the SAVE Cooperative Purchasing Agreement, and with the concurrence of the successful
respondent under this solicitation, a member of SAVE may access a contract resulting from a
solicitation issued by the County. If contractor does not want to grant such access to a member of
SAVE, state so in contractor’s bid. In the absence of a statement to the contrary, the County will
assume that contractor does wish to grant access to any contract that may result from this bid. The
County assumes no responsibility for any purchases by using entities.
8.0
INTERGOVERNMENTAL COOPERATIVE PURCHASING AGREEMENTS (ICPAs)
County currently holds ICPAs with numerous governmental entities. These agreements allow those
entities, with the approval of the Contractor, to purchase their requirements under the terms and
conditions of the County contract. It is the responsibility of the non-County government entity to
perform its own due diligence on the acceptability of the contract under its applicable procurement
rules, processes, and procedures. Certain governmental agencies may not require an ICPA and
may utilize this contract if it meets their individual requirements. Other governmental agencies may
enter into a separate Statement of Work with the Contractor to meet their own requirements. The
County is not a party to any uses of this contract by other governmental entities.
9.0
POST AWARD MEETING
The contractor may be required to attend a post-award meeting with the department to discuss
the terms and conditions of this contract. This meeting will be coordinated by the procurement
officer of the contract.
10.0
DUTIES
10.1
The Contractor shall perform all duties stated in Exhibit B – Scope of Work, or as otherwise
directed in writing by the procurement officer.
10.2
During the contract term, County may provide Contractor’s personnel with adequate
workspace for consultants and such other related facilities as may be required by
Contractor to carry out its contractual obligations.
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11.0
TERMS AND CONDITIONS
11.1
INDEMNIFICATION
11.1.1 To the fullest extent permitted by law, and to the extent that claims, damages,
losses, or expenses are not covered and paid by insurance purchased by the
contractor, the contractor shall defend, indemnify, and hold harmless the County
(as Owner), its agents, representatives, officers, directors, officials, and employees
from and against all claims, damages, losses, and expenses (including, but not
limited to attorneys' fees, court costs, expert witness fees, and the costs and
attorneys' fees for appellate proceedings) arising out of, or alleged to have resulted
from, the negligent acts, errors, omissions, or mistakes relating to the performance
of this contract.
11.1.2 Contractor's duty to defend, indemnify, and hold harmless the County, its agents,
representatives, officers, directors, officials, and employees shall arise in
connection with any claim, damage, loss, or expense that is attributable to bodily
injury, sickness, disease, death, or injury to, impairment of, or destruction of
tangible property, including loss of use resulting therefrom, caused by negligent
acts, errors, omissions, or mistakes in the performance of this contract, but only to
the extent caused by the negligent acts or omissions of the contractor, a
subcontractor, anyone directly or indirectly employed by them, or anyone for
whose acts they may be liable, regardless of whether or not such claim, damage,
loss, or expense is caused in part by a party indemnified hereunder.
11.1.3 The amount and type of insurance coverage requirements set forth herein will in
no way be construed as limiting the scope of the indemnity in this section.
11.1.4 The scope of this indemnification does not extend to the sole negligence of County.
11.2
INSURANCE
11.2.1 Contractor, at Contractor’s own expense, shall purchase and maintain, at a
minimum, the herein stipulated insurance from a company or companies duly
licensed by the State of Arizona and possessing an AM Best, Inc. category rating
of B++. In lieu of State of Arizona licensing, the stipulated insurance may be
purchased from a company or companies, which are authorized to do business in
the State of Arizona, provided that said insurance companies meet the approval of
County. The form of any insurance policies and forms must be acceptable to
County.
11.2.2 All insurance required herein shall be maintained in full force and effect until all
work or service required to be performed under the terms of the contract is
satisfactorily completed and formally accepted. Failure to do so may, at the sole
discretion of County, constitute a material breach of this contract.
11.2.3 In the event that the insurance required is written on a claims-made basis,
Contractor warrants that any retroactive date under the policy shall precede the
effective date of this contract and either continuous coverage will be maintained,
or an extended discovery period will be exercised for a period of two years
beginning at the time work under this contract is completed.
11.2.4 Contractor’s insurance shall be primary insurance as respects County, and any
insurance or self-insurance maintained by County shall not contribute to it.
11.2.5 Any failure to comply with the claim reporting provisions of the insurance policies
or any breach of an insurance policy warranty shall not affect the County’s right to
coverage afforded under the insurance policies.
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11.2.6 The insurance policies may provide coverage that contains deductibles or self-
insured retentions. Such deductible and/or self-insured retentions shall not be
applicable with respect to the coverage provided to County under such policies.
Contractor shall be solely responsible for the deductible and/or self-insured
retention and County, at its option, may require Contractor to secure payment of
such deductibles or self-insured retentions by a surety bond or an irrevocable and
unconditional letter of credit.
11.2.7 The insurance policies required by this contract, except Workers’ Compensation
and Professional Liability, shall name County, its agents, representatives, officers,
directors, officials, and employees as additional insureds.
11.2.8 The policies required hereunder, except Workers’ Compensation and Professional
Liability, shall contain a waiver of transfer of rights of recovery (subrogation)
against County, its agents, representatives, officers, directors, officials, and
employees for any claims arising out of Contractor’s work or service.
11.2.9 If available, the insurance policies required by this contract may be combined with
Commercial Umbrella Insurance policies to meet the minimum limit requirements.
If a Commercial Umbrella insurance policy is utilized to meet insurance
requirements, the Certificate of Insurance shall indicate which lines the
Commercial Umbrella Insurance covers.
11.2.9.1 Commercial General Liability
Commercial General Liability (CGL) insurance and, if necessary,
Commercial Umbrella insurance with a limit of not less than $1,000,000
for each occurrence, and $2,000,000 General Aggregate Limit. The
policy shall include coverage for premises liability, bodily injury, broad
form property damage, personal injury, products and completed
operations and blanket contractual coverage, and shall not contain any
provisions which would serve to limit third party action over claims.
There shall be no endorsement or modifications of the CGL limiting the
scope of coverage for liability arising from explosion, collapse, or
underground property damage.
11.2.9.2 Automobile Liability
Commercial/Business Automobile Liability insurance with a combined
single limit for bodily injury and property damage of not less than
$1,000,000 each occurrence with respect to any of the Contractor’s
owned, hired, and non-owned vehicles assigned to or used in
performance of the Contractor’s work or services or use or maintenance
of the premises under this contract. Individual Contractors must carry a
minimum of AZ State Statuary liability limits.
11.2.9.3 Workers’ Compensation
11.2.9.3.1 Workers’ compensation insurance to cover obligations
imposed by Federal and State statutes having jurisdiction of
Contractor’s employees engaged in the performance of the
work or services under this contract; and Employer’s
Liability insurance of not less than $1,000,000 for each
accident, $1,000,000 disease for each employee, and
$1,000,000 disease policy limit.
11.2.9.3.2 Contractor, its subcontractors, and sub-subcontractors
waive all rights against this contract and its agents, officers,
directors, and employees for recovery of damages to the
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extent these damages are covered by the workers’
compensation and Employer’s Liability or Commercial
Umbrella Liability insurance obtained by Contractor, its
subcontractors, and its sub-subcontractors pursuant to this
contract.
11.2.9.4 Professional Liability
Contractor shall maintain Professional Liability insurance which will
provide coverage for any and all acts arising out of the work or services
performed by the contractor under the terms of this contract, with a limit
of not less than $1,000,000 for each claim, and $3,000,000 aggregate
claims.
11.2.9.5 Medical Malpractice
Medical Malpractice insurance, for psychiatrist issuing medication and,
if necessary, Commercial Umbrella insurance, which will insure and
provide coverage for Medical Malpractice of the Contractor, with limits
of no less than $2,000,000 for each claim.
11.2.9.6 Sexual Molestation and Physical Abuse
The policy shall be endorsed to include coverage for sexual molestation
and physical abuse at limits not less than $1,000,000.00 per occurrence
and $2,000,000.00 aggregate. These limits may be included within a
General Liability policy, Professional Liability policy or provided by
separate endorsement with its own limits as required. Contractor must
provide the following statement on their Certificate(s) of Insurance:
“Sexual molestation and physical abuse coverage is included.”
Policies/certificates stating that “Sexual molestation and physical abuse
coverage is not excluded” do not meet this requirement.
11.2.10 Certificates of Insurance
11.2.10.1 Prior to contract award, Contractor shall furnish the County with valid
and complete Certificates of Insurance, or formal endorsements as
required by the contract in the form provided by the County, issued by
Contractor’s insurer(s), as evidence that policies providing the required
coverage, conditions and limits required by this contract are in full force
and effect. Such certificates shall identify this contract number and title.
11.2.10.2 In the event any insurance policy(ies) required by this contract is (are)
written on a claims-made basis, coverage shall extend for two years past
completion and acceptance of Contractor’s work or services and as
evidenced by annual certificates of insurance.
11.2.10.3 If a policy does expire during the life of the Contract, a renewal certificate
must be sent to County 15 calendar days prior to the expiration date.
11.2.10.4 Certificates of Insurance shall identify Maricopa County as the additional
insured/certificate holder as follows:
Maricopa County
c/o Risk Management
301 W Jefferson St., Suite 910
Phoenix, AZ 85003
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11.2.11 Cancellation and Expiration Notice
Applicable to all insurance policies required within the insurance requirements of
this contract, Contractor’s insurance shall not be permitted to expire, be
suspended, be canceled, or be materially changed for any reason without 30 days
prior written notice to Maricopa County. Contractor must provide to Maricopa
County, within two business days of receipt, if they receive notice of a policy that
has been or will be suspended, canceled, materially changed for any reason, has
expired, or will be expiring. Such notice shall be sent directly to Maricopa County
Office of Procurement Services and shall be mailed, or hand delivered to 301 W.
Jefferson St. Suite 700, Phoenix, AZ 85003, or emailed to the procurement officer
noted in the solicitation.
11.3
FORCE MAJEURE
11.3.1 Neither party shall be liable for failure of performance, nor incur any liability to the
other party on account of any loss or damage resulting from any delay or failure to
perform all or any part of this contract, if such delay or failure is caused by events,
occurrences, or causes beyond the reasonable control and without negligence of
the parties. Such events, occurrences, or causes include, but are not limited to,
acts of God/nature (including fire, flood, earthquake, storm, hurricane, or other
natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is
declared or not), civil war, riots, rebellion, revolution, insurrection, military or
usurped power or confiscation, terrorist activities, nationalization, government
sanction, lockout, blockage, embargo, labor dispute, strike, and interruption or
failure of electricity or telecommunication service, and pandemic.
11.3.2 Each party, as applicable, shall give the other party notice of its inability to perform
and particulars in reasonable detail of the cause of the inability. Each party must
use best efforts to remedy the situation and remove, as soon as practicable, the
cause of its inability to perform or comply.
11.3.3 The party asserting Force Majeure as a cause for non-performance shall have the
burden of proving that reasonable steps were taken to minimize delay or damages
caused by foreseeable events, that all non-excused obligations were substantially
fulfilled, and that the other party was timely notified of the likelihood or actual
occurrence which would justify such an assertion, so that other prudent
precautions could be contemplated.
11.4
ORDERING AUTHORITY
Any request for purchase shall be accompanied by a valid purchase order issued by a
County department or directed by a Certified Agency Procurement Aid (CAPA) with a
purchase card for payment.
11.5
PROCUREMENT CARD ORDERING CAPABILITY
County may opt to use a procurement card (Visa or Master Card) to make payment for
orders under this contract.
11.6
INTERNET ORDERING CAPABILITY
It is the intent of Maricopa County to use the Internet to communicate and to place orders
under this contract.
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11.7
NO MINIMUM OR MAXIMUM PURCHASE OBLIGATION
This contract does not guarantee any minimum or maximum purchases will be made.
Orders will only be placed under this contract when the County identifies a need and proper
authorization and documentation have been approved.
11.8
PURCHASE ORDERS
11.8.1 County reserves the right to cancel purchase orders within a reasonable period of
time after issuance. Should a purchase order be canceled, the County agrees to
reimburse the Contractor for actual and documentable costs incurred by the
Contractor in response to the purchase order. The County will not reimburse the
Contractor for any costs incurred after receipt of County notice of cancellation, or
for lost profits, or for shipment of product prior to issuance of purchase order.
11.8.2 Contractor agrees to accept verbal notification of cancellation of purchase orders
from the County procurement officer with written notification to follow. Contractor
specifically acknowledges to be bound by this cancellation policy.
11.9
BACKGROUND CHECK
Respondents may be required to pass multiple background checks (e.g., Sheriff’s Office,
County Attorney's Office, Courts, as well as Maricopa County general government) to
determine if the respondent is acceptable to do business with the County. This applies to,
but is not limited to, the company, subcontractors, and employees, and the failure to pass
these checks shall deem the respondent non-responsible.
11.10
SUSPENSION OF WORK
The procurement officer may order the Contractor, in writing, to suspend, delay, or interrupt
all or any part of the work of this contract for the period of time that the procurement officer
determines appropriate for the convenience of the County. No adjustment shall be made
under this clause for any suspension, delay, or interruption to the extent that performance
would have been so suspended, delayed, or interrupted by any other cause, including the
fault or negligence of the Contractor. No request for adjustment under this clause shall be
granted unless the claim, in an amount stated, is asserted in writing as soon as practicable
after the termination of the suspension, delay, or interruption, but not later than the date of
final payment under the contract.
11.11
STOP WORK ORDER
11.11.1 The procurement officer may, at any time, by written order to the Contractor,
require the Contractor to stop all, or any part, of the work called for by this contract
for a period of 90 calendar days after the order is delivered to the Contractor, and
for any further period to which the parties may agree. The order shall be specifically
identified as a stop work order issued under this clause. Upon receipt of the order,
the Contractor shall immediately comply with its terms and take all reasonable
steps to minimize the incurrence of costs allocable to the work covered by the order
during the period of work stoppage. Within a period of 90 calendar days after a
stop work order is delivered to the Contractor, or within any extension of that period
to which the parties shall have agreed, the procurement officer shall either:
11.11.1.1 cancel the stop work order; or
11.11.1.2 terminate the work covered by the order as provided in the Termination
for Default or the Termination for Convenience clause of this contract.
11.11.1.3 The procurement officer may make an equitable adjustment in the
delivery schedule and/or contract price, and the contract shall be
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modified, in writing, accordingly, if the Contractor demonstrates that the
stop work order resulted in an increase in costs to the Contractor
11.12
TERMINATION FOR CONVENIENCE
Maricopa County may terminate the resultant contract for convenience by providing 60
calendar days advance notice to the Contractor.
11.13
TERMINATION FOR DEFAULT
11.13.1 The County may, by written Notice of Default to the Contractor, terminate this
contract in whole or in part if the Contractor fails to:
11.13.1.1 deliver the supplies or to perform the services within the time specified
in this contract or any extension;
11.13.1.2 make progress, so as to endanger performance of this contract; or
11.13.1.3 perform any of the other provisions of this contract.
11.13.2 The County’s right to terminate this contract under these subparagraphs may be
exercised if the Contractor does not cure such failure within 10 business days (or
more if authorized in writing by the County) after receipt of a Notice to Cure from
the procurement officer specifying the failure.
11.14
PERFORMANCE
It shall be the Contractor’s responsibility to meet the proposed performance requirements.
Maricopa County reserves the right to obtain services on the open market in the event the
Contractor fails to perform, and any price differential will be charged against the Contractor.
11.15
CONTRACTOR EMPLOYEE MANAGEMENT
11.15.1 Contractor shall endeavor to maintain the personnel proposed in their proposal
throughout the performance of this contract.
11.15.2 If Contractor personnel’s employment status changes, Contractor shall provide
County a list of proposed replacements with equivalent or greater experience.
11.15.3 Under no circumstances shall the implementation schedule to be impacted by a
personnel change on the part of the Contractor.
11.15.4 Contractor shall not reassign any key personnel identified in their proposal without
the express consent of the County.
11.15.5 County reserves the right to immediately remove from its premises any Contractor
personnel it determines to be a risk to County operations.
11.15.6 County reserves the right to request the replacement of any Contractor personnel
at any time, for any reason.
11.16
FACILITIES
During the course of this contract, the County shall provide the contractor’s personnel with
adequate workspace, or such other related facilities as may be required by contractor to
carry out its obligations enumerated herein.
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11.17
WARRANTY OF SERVICES
11.17.1 The Contractor warrants that all services provided hereunder will conform to the
requirements of the contract, including all descriptions, specifications, and
attachments made a part of this contract. County’s acceptance of services or
goods provided by the Contractor shall not relieve the Contractor from its
obligations under this warranty.
11.17.2 In addition to its other remedies, County may, at the Contractor's expense, require
prompt correction of any services failing to meet the Contractor's warranty herein.
Services corrected by the Contractor shall be subject to all the provisions of this
contract in the manner and to the same extent as services originally furnished
hereunder.
11.18
INSPECTION OF SERVICES
11.18.1 The Contractor shall provide and maintain an inspection system acceptable to
County covering the services under this contract. Complete records of all
inspection work performed by the Contractor shall be maintained and made
available to County during contract performance and for as long afterwards as the
contract requires.
11.18.2 County has the right to inspect and test all services called for by the contract, to
the extent practicable at all times and places during the term of the contract.
County shall perform inspections and tests in a manner that will not unduly delay
the work.
11.18.3 If any of the services do not conform to contract requirements, County may require
the Contractor to perform the services again in conformity with contract
requirements, at no cost to the County. When the defects in services cannot be
corrected by re-performance, County may:
11.18.3.1 require the Contractor to take necessary action to ensure that future
performance conforms to contract requirements; and
11.18.3.2 reduce the contract price to reflect the reduced value of the services
performed.
11.18.4 If the Contractor fails to promptly perform the services again or to take the
necessary action to ensure future performance in conformity with contract
requirements, County may:
11.18.4.1 by contract or otherwise, perform the services and charge to the
Contractor, through direct billing or through payment reduction, any cost
incurred by County that is directly related to the performance of such
service; or
11.18.4.2 terminate the contract for default.
11.19
USAGE REPORT
The Contractor shall furnish the County a usage report, upon request, delineating the
acquisition activity governed by the contract. The format of the report shall be approved by
the County and shall disclose the quantity and dollar value of each contract item by
individual unit of measure.
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11.20
STATUTORY RIGHT OF CANCELLATION FOR CONFLICT OF INTEREST
Notice is given that, pursuant to A.R.S. § 38-511, the County may cancel any contract
without penalty or further obligation within three years after execution of the contract, if any
person significantly involved in initiating, negotiating, securing, drafting, or creating the
contract on behalf of the County is at any time, while the contract or any extension of the
contract is in effect, an employee or agent of any other party to the contract in any capacity
or consultant to any other party of the contract with respect to the subject matter of the
contract. Additionally, pursuant to A.R.S. § 38-511, the County may recoup any fee or
commission paid or due to any person significantly involved in initiating, negotiating,
securing, drafting, or creating the contract on behalf of the County from any other party to
the contract arising as the result of the contract.
11.21
OFFSET FOR DAMAGES
In addition to all other remedies at Law or Equity, the County may offset from any money
due to the Contractor any amounts Contractor owes to the County for damages resulting
from breach or deficiencies in performance of the contract.
11.22
SUBCONTRACTING
11.22.1 The Contractor may not assign to another Contractor or subcontract to another
party for performance of the terms and conditions hereof without the written
consent of the County. All correspondence authorizing subcontracting must
reference the bid serial number and identify the job or project.
11.22.2 The subcontractor’s rate for the job shall not exceed that of the prime Contractor’s
rate, as bid in the pricing section, unless the prime Contractor is willing to absorb
any higher rates. The subcontractor’s invoice shall be invoiced directly to the prime
Contractor, who in turn shall pass-through the costs to the County, without mark-
up. A copy of the subcontractor’s invoice must accompany the prime Contractor’s
invoice.
11.23
AMENDMENTS
All amendments to this contract shall be in writing and approved/signed by both parties.
Maricopa County Office of Procurement Services shall be responsible for approving all
amendments for Maricopa County.
11.24
ADDITIONS/DELETIONS OF REQUIREMENTS
The County reserves the right to add and/or delete materials and services to a contract. If
a service requirement is deleted, payment to the Contractor will be reduced proportionately,
to the amount of service reduced in accordance with the bid price. If additional materials
or services are required from a contract, prices for such additions will be negotiated
between the Contractor and the County.
11.25
RIGHTS IN DATA
11.25.1 The County shall have the use of data and reports resulting from a contract without
additional cost or other restriction except as may be established by law or
applicable regulation. Each party shall supply to the other party, upon request, any
available information that is relevant to a contract and to the performance
thereunder.
11.25.2 Data, records, reports, and all other information generated for the County by a third
party as the result of a contract are the property of the County and shall be provided
in a format designated by the County or shall be and remain accessible to the
County into perpetuity.
SERIAL 230025-RFP
11.26
ACCESS TO AND RETENTION OF RECORDS FOR THE PURPOSE OF AUDIT AND/OR
OTHER REVIEW
11.26.1 In accordance with Section MC1-372 of the Maricopa County Procurement Code,
the Contractor agrees to retain (physical or digital copies of) all books, records,
accounts, statements, reports, files, and other records and back-up documentation
relevant to this contract for six years after final payment or until after the resolution
of any audit questions, which could be more than six years, whichever is longest.
The County, Federal or State auditors and any other persons duly authorized by
the department shall have full access to and the right to examine, copy, and make
use of, any and all said materials.
11.26.2 If the Contractor’s books, records, accounts, statements, reports, files, and other
records and back-up documentation relevant to this contract are not sufficient to
support and document that requested services were provided, the Contractor shall
reimburse Maricopa County for the services not so adequately supported and
documented.
11.27
AUDIT DISALLOWANCES
If at any time it is determined by the County that a cost for which payment has been made
is a disallowed cost, the County shall notify the Contractor in writing of the disallowance.
The course of action to address the disallowance shall be at sole discretion of the County,
and may include either an adjustment to future invoices, request for credit, request for a
check, or a deduction from current invoices submitted by the Contractor equal to the
amount of the disallowance, or to require reimbursement forthwith of the disallowed amount
by the Contractor by issuing a check payable to Maricopa County.
11.28
STRICT COMPLIANCE
Acceptance by County of a performance that is not in strict compliance with the terms of
the contract shall not be deemed to be a waiver of strict compliance with respect to all other
terms of the contract.
11.29
VALIDITY
The invalidity, in whole or in part, of any provision of this contract shall not void or affect
the validity of any other provision of the contract.
11.30
SEVERABILITY
The removal, in whole or in part, of any provision of this contract shall not void or affect the
validity of any other provision of this contract.
11.31
RELATIONSHIPS
11.31.1 In the performance of the services described herein, the Contractor shall act solely
as an independent Contractor, and nothing herein or implied herein shall at any
time be construed as to create the relationship of employer and employee, co-
employee, partnership, principal and agent, or joint venture between the County
and the Contractor.
11.31.2 The County reserves the right of final approval on proposed staff. Also, upon
request by the County, the Contractor will be required to remove any employees
working on County projects and substitute personnel based on the discretion of
the County within two business days, unless previously approved by the County.
SERIAL 230025-RFP
11.32
NON-DISCRIMINATION
Contractor agrees to comply with all provisions and requirements of Arizona Executive
Order 2009-09, including flow down of all provisions and requirements to any
subcontractors. Executive Order 2009-09 supersedes Executive Order 99-4 and amends
Executive Order 75-5 and is hereby incorporated into this contract as if set forth in full
herein. During the performance of this contract, Contractor shall not discriminate against
any employee, client, or any other individual in any way because of that person’s age, race,
creed, color, religion, sex, disability, or national origin. (Arizona Executive Order 2009-09
can
be
downloaded
from
the
Arizona
Memory
Project
at
http://azmemory.azlibrary.gov/cdm/singleitem/collection/execorders/id/680/rec/1.)
11.33
WRITTEN CERTIFICATION PURSUANT to A.R.S. § 35-393.01
If vendor engages in for-profit activity and has 10 or more employees, and if this agreement
has a value of $100,000 or more, vendor certifies it is not currently engaged in, and agrees
for the duration of this agreement to not engage in, a boycott of goods or services from
Israel. This certification does not apply to a boycott prohibited by 50 U.S.C. § 4842 or a
regulation issued pursuant to 50 U.S.C. § 4842.
11.34
CERTIFICATION REGARDING DEBARMENT AND SUSPENSION
11.34.1 The undersigned (authorized official signing on behalf of the Contractor) certifies
to the best of his or her knowledge and belief that the Contractor, its current
officers, and directors:
11.34.1.1 are not presently debarred, suspended, proposed for debarment,
declared ineligible, or voluntarily excluded from being awarded any
contract or grant by any United States department or agency or any
state, or local jurisdiction;
11.34.1.2 have not within a three-year period preceding this contract:
11.34.1.2.1 been convicted of fraud or any criminal offense in
connection with obtaining, attempting to obtain, or as the
result of performing a government entity (Federal, State or
local) transaction or contract; or
11.34.1.2.2 been convicted of violation of any Federal or State antitrust
statutes or conviction for embezzlement, theft, forgery,
bribery, falsification or destruction of records, making false
statements, or receiving stolen property regarding a
government entity transaction or contract;
11.34.1.3 are not presently indicted or criminally charged by a government entity
(Federal, State or local) with commission of any criminal offenses in
connection with obtaining, attempting to obtain, or as the result of
performing a government entity public (Federal, State or local)
transaction or contract;
11.34.1.4 are not presently facing any civil charges from any governmental entity
regarding obtaining, attempting to obtain, or from performing any
governmental entity contract or other transaction; and
11.34.1.5 have not within a three-year period preceding this contract had any
public transaction (Federal, State or local) terminated for cause or
default.
SERIAL 230025-RFP
11.34.2 If any of the above circumstances described in the paragraph are applicable to the
entity submitting a bid for this requirement, include with your bid an explanation of
the matter including any final resolution.
11.34.3 The Contractor shall include, without modification, this clause in all lower tier
covered transactions (i.e., transactions with subcontractors or sub-subcontractors)
and in all solicitations for lower tier covered transactions related to this contract. If
this clause is applicable to a subcontractor or sub-subcontractor, the Contractor
shall include the information required by this clause with their bid.
11.35
VERIFICATION REGARDING COMPLIANCE WITH A.R.S. § 41-4401 AND FEDERAL
IMMIGRATION LAWS AND REGULATIONS
11.35.1 By entering into the contract, the Contractor warrants compliance with the
Immigration and Nationality Act (INA using E-Verify) and all other Federal
immigration laws and regulations related to the immigration status of its employees
and A.R.S. § 23-214(A). The Contractor shall obtain statements from its
subcontractors certifying compliance and shall furnish the statements to the
procurement officer upon request. These warranties shall remain in effect through
the term of the contract. The Contractor and its subcontractors shall also maintain
Employment Eligibility Verification forms (I-9) as required by the Immigration Reform
and Control Act of 1986, as amended from time to time, for all employees performing
work under the contract and verify employee compliance using the E-Verify system
and shall keep a record of the verification for the duration of the employee’s
employment or at least three years, whichever is longer. I-9 forms are available for
download at www.uscis.gov.
11.35.2 The County retains the legal right to inspect documents of Contractor and
subcontractor employees performing work under this contract to verify compliance
with paragraph 10.34.1 of this section. Contractor and subcontractor shall be given
reasonable notice of the County’s intent to inspect and shall make the documents
available at the time and date specified. Should the County suspect or find that the
Contractor or any of its subcontractors are not in compliance, the County will
consider this a material breach of the contract and may pursue any and all remedies
allowed by law, including, but not limited to: suspension of work, termination of the
contract for default, and suspension and/or debarment of the Contractor. All costs
necessary to verify compliance are the responsibility of the Contractor.
11.36
CONTRACTOR LICENSE REQUIREMENT
11.36.1 The Contractor shall procure all permits, insurance, and licenses, and pay the
charges and fees necessary and incidental to the lawful conduct of his/her
business, and as necessary complete any requirements, by any and all
governmental or non-governmental entities as mandated to maintain compliance
with and remain in good standing. The Contractor shall keep fully informed of
existing and future trade or industry requirements, and Federal, State, and local
laws, ordinances, and regulations which in any manner affect the fulfillment of a
contract and shall comply with the same. Contractor shall immediately notify both
Office of Procurement Services and the department of any and all changes
concerning permits, insurance, or licenses.
11.37
INFLUENCE
11.37.1 As prescribed in MC1-1203 of the Maricopa County Procurement Code, any effort
to influence an employee or agent to breach the Maricopa County Ethical Code of
Conduct or any ethical conduct, may be grounds for disbarment or suspension
under MC1-902.
11.37.2 An attempt to influence includes, but is not limited to:
SERIAL 230025-RFP
11.37.2.1 A person offering or providing a gratuity, gift, tip, present, donation,
money, entertainment or educational passes or tickets, or any type of
valuable contribution or subsidy that is offered or given with the intent to
influence a decision, obtain a contract, garner favorable treatment, or
gain favorable consideration of any kind.
11.37.3 If a person attempts to influence any employee or agent of Maricopa County, the
chief procurement officer, or his designee, reserves the right to seek any remedy
provided by the Maricopa County Procurement Code, any remedy in equity or in
the law, or any remedy provided by this contract.
11.38
CONFIDENTIAL INFORMATION
11.38.1 Any information obtained in the course of performing this contract may include
information that is proprietary or confidential to the County. This provision
establishes the Contractor’s obligation regarding such information.
11.38.2 The Contractor shall establish and maintain procedures and controls that are
adequate to assure that no information contained in its records and/or obtained
from the County or from others in carrying out its functions (services) under the
contract shall be used by or disclosed by it, its agents, officers, or employees,
except as required to efficiently perform duties under the contract. The Contractor’s
procedures and controls, at a minimum, must be the same procedures and controls
it uses to protect its own proprietary or confidential information. If, at any time
during the duration of the contract, the County determines that the procedures and
controls in place are not adequate, the Contractor shall institute any new and/or
additional measures requested by the County within 15 business days of the
written request to do so.
11.38.3 Any requests to the Contractor for County proprietary or confidential information
shall be referred to the County for review and approval, prior to any dissemination.
11.39
PUBLIC RECORDS
Under Arizona law, all offers submitted and opened are public records and must be
retained by the County at the Maricopa County Office of Procurement Services. Offers shall
be open to public inspection and copying after contract award and execution, except for
such offers or sections thereof determined to contain proprietary or confidential information
by the Office of Procurement Services. If an offeror believes that information in its offer or
any resulting contract should not be released in response to a public record request, under
Arizona law, the offeror shall indicate the specific information deemed confidential or
proprietary and submit a statement with its offer detailing the reasons that the information
should not be disclosed. Such reasons shall include the specific harm or prejudice which
may arise from disclosure. The records manager of the Office of Procurement Services
shall determine whether the identified information is confidential pursuant to the Maricopa
County Procurement Code.
11.40
INTEGRATION
This contract represents the entire and integrated agreement between the parties and
supersedes
all
prior
negotiations,
proposals,
communications,
understandings,
representations, or agreements, whether oral or written, expressed, or implied.
11.41
UNIFORM ADMINISTRATIVE REQUIREMENTS
By entering into this contract, the Contractor agrees to comply with all applicable provisions
of
Title
2,
Subtitle
A,
Chapter
II,
Part
200—UNIFORM
ADMINISTRATIVE
SERIAL 230025-RFP
REQUIREMENTS, COST PRINCIPLES, AND AUDIT REQUIREMENTS FOR FEDERAL
AWARDS contained in Title 2 C.F.R. § 200 et seq.
11.42
GOVERNING LAW
This contract shall be governed by the laws of the State of Arizona. Venue for any actions
or lawsuits involving this contract will be in Maricopa County Superior Court, Phoenix,
Arizona.
11.43
FORCED LABOR
11.43.1 By submitting a bid for this solicitation and/or entering into a contract as a result of
this solicitation, Contractor agrees to comply with all applicable portions of Arizona
Revised Statutes Section 35-394. Contracting; procurement; prohibition;
written certification; remedy; termination; exception; definitions et. seq.
11.43.2 Contractor certifies that is does not currently, and agrees for the duration of the
contract that it will not, use:
11.43.2.1 the forced labor of ethnic Uyghurs in the People’s Republic of China;
11.43.2.2 any goods or services produced by the forced labor of ethnic Uyghurs
in the People’s Republic of China and
11.43.2.3 any contractors, subcontractors or suppliers that use the forced labor or
any good or services produced by the forced labor of ethnic Uyghurs in
the People’s Republic of China.
11.43.3 If Contractor becomes aware during the term of the Agreement that Contractor is
not in compliance with this paragraph, the Contractor shall notify the County within
five business days after becoming aware of the noncompliance. If the Contractor
fails to provide a written certification to the County that the Contractor has
remedied the noncompliance within one hundred eighty (180) days after notifying
the County of its noncompliance, then the Agreement terminates, except that if the
Agreement termination date occurs before the end of the one hundred eighty (180)
day period, the Agreement terminates on the Agreement termination date.
11.44
PRICES
Contractor warrants that prices extended to County under this contract are no higher than
those paid by any other customer for these or similar services.
11.45
ORDER OF PRECEDENCE
In the event of a conflict in the provisions of this contract and Contractor’s license
agreement, if applicable, the terms of this contract shall prevail.
11.46
INCORPORATION OF DOCUMENTS
11.46.1 The following are to be attached to and made part of this Contract:
11.46.1.1 Exhibit A – Vendor Information and Pricing
11.46.1.2 Exhibit B – Scope of Work
11.47
NOTICES
All notices given pursuant to the terms of this contract shall be addressed to:
SERIAL 230025-RFP
For County:
Maricopa County
Office of Procurement Services
301 W. Jefferson St., Suite 700
Phoenix, Arizona 85003-1647
For Contractor:
Acadia Workforce, Inc. dba Nursing Group
Juan Esparza
116 Plum Sassy
Liberty Hill, TX 78642
11.48
INQUIRIES
11.48.1 Administrative telephone/email inquiries shall be addressed to:
ANDREA STUPKA, PROCUREMENT OFFICER
TELEPHONE: (602) 506-3504
andrea.stupka@maricopa.gov
11.48.2 Inquiries may be submitted by telephone but must be followed up in writing. No
oral communication is binding on Maricopa County.
SERIAL 230025-RFP
EXHIBIT A - Vendor Information and Pricing
COMPANY NAME:
Acadia Workforce, Inc
DOING BUSINESS AS (dba):
Nursing Group
MAILING ADDRESS:
116 Plum Sassy Liberty Hill Texas 78642
REMIT TO ADDRESS:
116 Plum Sassy Liberty Hill Texas 78642
TELEPHONE NUMBER:
800-331-1531
FAX NUMBER:
800-331-1531
WWW ADDRESS:
www.acadiaworkforce.com
REPRESENTATIVE NAME:
Juan Esparza
REPRESENTATIVE TELEPHONE NUMBER:
512-564-0553
REPRESENTATIVE EMAIL ADDRESS
juan@acadiaworkforce.com
YES
NO
REBATE
WILL ALLOW OTHER GOVERNMENTAL ENTITIES TO
PURCHASE FROM THIS CONTRACT:
WILL ACCEPT PROCUREMENT CARD FOR PAYMENT:
PAYMENT TERMS
NET 45 DAYS
SERIAL 230025-RFP
PRICING: Table 1, Fixed Hourly Rates by Position
Position
Fixed Hourly Rate
Behavioral Health Technician (BHT)
$ 26.00
Certified Pharmacy Technician (CPhT)
$ 39.00
Certified Radiology Technologist (CRT)
$ 49.00
Dental Assistant (DA)
$ 26.00
Dental Hygienist (DH)
$ 45.00
Dentist
$108.00
Emergency Medical Technician (EMT)
$ 32.00
Licensed Practical Nurse (LPN)
$ 41.00
Medical Assistant/Correctional Health Technician (MA/CHT)
$ 26.00
Mental Health Associate (MHA)
$ 41.00
Mental Health Licensed Associate (MHLA)
$ 43.00
Mental Health Monitor/Sitter (MHM/S)
$ 22.00
Mental Health Professional (MHP)
$ 47.00
Nurse Practitioner (NP)
$140.00
Pharmacist
$ 89.00
Physical Therapist (PT)
$ 58.00
Physician
$172.00
Physician’s Assistant (PA)
$129.00
Psychiatric Behavioral Health Technician (Psych BHT)
$ 26.00
Psychiatric Nurse Practitioner (Psych NP)
$156.00
Psychiatric Physician Assistant (Psych PA)
$140.00
Psychiatrist
$269.00
Psychologist
$ 70.00
Registered Nurse (RN) Category 1 - Per Diem, Local Long Term, &
Travelers
$ 58.00
Registered Nurse (RN) Category 1 - International
$ 69.00
PRICING: Table 2, Hourly Premium Pay/Shift Differentials and Overtime/Holiday Multipliers by Position
The Shift Differentials in Table 2
are added to the Fixed Hourly
Rate from Table 1 before
multiplying for Overtime or
Holiday
Weekday Weekday Weekend Weekend
Weekend
Shift 2
Shift 3
Shift 1
Shift 2
Shift 3
Overtime
Holiday
2:30 PM to
10:30 PM
10:30 PM
to 6:30 AM
6:30 AM to
2:30 PM
2:30 PM to
10:30 PM
10:30 PM
to 6:30 AM
(Multiplier)
(Multiplier)
BHT, , CPhT, DA, EMT,
MA/CHT, MHM/S & Psych BHT
$1.25
$2.00
$0.75
$2.00
$2.75
x 1.5
x 1.5
CRT, DH, LPN, & MHA
$1.75
$3.00
$1.25
$3.00
$4.25
x 1.5
x 1.5
MHLA, & MHP
$0.00
$4.50
$2.00
$4.50
$6.50
x 1.5
x 1.5
PT & RN: Category 1 - Per
Diem & Local Long Term,
Traveler & International
$3.00
$4.50
$2.00
$4.50
$6.50
x 1.5
x 1.5
Pharmacist & Psychologist
$0.00
$5.50
$2.50
$5.50
$7.50
x 1.5
x 1.5
Dentist, NP, Physician, PA,
Psych NP, Psych PA, &
Psychiatrist
$0.00
$7.50
$3.50
$7.50
$9.50
x 1.5
x 1.5
SERIAL 230025-RFP
EXHIBIT B – Scope of Work
DEFINITIONS
Alternative Contribution Rate (ACR): Pursuant to Arizona Revised Statutes (A.R.S.) § 38-766.02, if the
contract is awarded to a retiree receiving benefits from any Arizona State Retirement System (ASRS), or
to an agency contractor that employs and assigns any function under the awarded contract to a retiree
receiving benefits from any ASRS, County is required to make alternative contribution payments any such
retiree: https://www.azasrs.gov/content/alternate-contribution-rate.
Agency Contractor: An agency that has been awarded a contract with the County to provide Temporary
Medical Personnel (TMP) that delivers professional health care services to incarcerated patients for
Correctional Health Services (CHS). Agency contractors must meet the insurance requirements, and their
TMP must meet the minimum qualifications.
Agency Contractor Badge: Proper identification badge issued by agency contractors to their TMP.
Basic Life Support (BLS): Certification that the TMP has successfully completed the cardiopulmonary
resuscitation (CPR) and automatic external defibrillator (AED) training via the American Heart Association
(AHA) for healthcare providers.
Booked TMP: TMP assigned to perform any TMP booking.
Compact State: Mutual recognition of professional licensing authority permitting multistate privileges to
practice.
Contractor: The agency -OR- individual TMP awarded a contract with County to provide services for CHS
Contractor Information Packet: the informational packet created by CHS for TMP to introduce working in
the County jails. The Contractor Informational Packet is available online at the following link:
https://www.maricopa.gov/DocumentCenter/View/76559/Contractor-Information-Packet.
Correctional Health Services (CHS): Department of the County responsible for providing health care
services to incarcerated patients in the County jails: https://www.maricopa.gov/1179/Correctional-Health-
Services.
CHS Badge: Proper identification badge only issued to TMP direct contractors by CHS following successful
background clearance.
County: Maricopa County.
County Email: Maricopa County’s secured county email system. All contractors and TMP must exclusively
use their secured county email address to conduct all county business with CHS.
Days: Calendar days unless otherwise specified.
Direct Contractor: Individual TMP awarded a contract with the County to provide professional health care
services to incarcerated patients for CHS. TMP direct contractors must independently meet the minimum
qualifications and insurance requirements.
Do Not Re-Hire (DNR): Status after termination of a TMP for cause. TMP’s placed on DNR status are
ineligible for future work assignments and employment with CHS.
Electronic Health Record (EHR): The software system procured by CHS to maintain clinical documentation.
Emergency Pay/Hazard Pay: Additional pay intended to directly benefit TMP essential workers.
Excess Time: Any time worked by TMP without prior written approval from CHS.
SERIAL 230025-RFP
Float: Reassignment of a TMP to a different work location -OR- to a different position if the TMP satisfies
the requisite essential job functions. All TMP are required to float to meet staffing needs upon request by
CHS.
Float Travel Time: Time spent traveling between jails when floated.
Health Services Administrator (HSA): A person who, by education, experience, or certification can assume
responsibility for arranging all health care levels and ensuring quality and accessible health services for
inmates.
Holiday: Each day listed as follows: 1- New Year’s Day (January 1); 2- Memorial Day; 3- Independence
Day (July 4th); 4- Labor Day; 5- Thanksgiving Day; and 6- Christmas Day (December 25).
International TMP: TMP from a foreign country (outside of the United States) procured through an agency
for an assignment lasting a minimum of at least one year.
Local Long-Term TMP: TMP whose permanent address for Federal tax purposes is less than 75 miles away
from the jail facility for an assignment lasting a minimum of at least one week.
Maricopa County Contractor Badge: Proper identification badge only issued to TMP direct contractors by
Security Services following successful background clearance.
Maricopa County Sheriff’s Office (MCSO): Department of the County responsible for custody and security
of incarcerated individuals within the County jails: https://www.mcso.org.
Onboarding Checklist: Checklist that summarizes the required qualifications and supporting documentation
for TMP to be considered for a potential assignment with CHS.
Onboarding Packet: Collection of required documents that correspond to the Onboarding Checklist. The
Onboarding packet is submitted by the contractor after contract award and maintained by CHS to support
that the TMP has met the required qualifications to perform services for CHS. The Onboarding Packet is
available online at the following link: https://www.maricopa.gov/DocumentCenter/View/76039/Onboarding-
Packet.
Orientation: Combination of formal classroom and clinical instruction designed to familiarize all TMP with
CHS and MCSO policies, procedures, security issues, job functions, and expectations while providing
onsite health care services for CHS.
Overtime: Any amount of time worked by TMP over 40 hours during one weekly payroll period for CHS,
regardless of jail location. Guaranteed minimum hours is not applicable.
Patients: Any incarcerated individual at the County jails receiving health care services from CHS.
Payroll Period: Seven-day period beginning on Monday at 12:00 a.m. MST and ending the following Sunday
at 11:59 p.m. MST based upon the beginning of the shift.
Per Diem TMP: TMP assigned daily shift-by-shift, as needed.
Point-of-Use Automated Medication Management System: Automated medication management and
software system procured by CHS to precisely dispense medication packets to incarcerated patients.
Premium Pay/Shift Differentials: Hourly pay for productive work hours in addition to the fixed rate pricing to
incentivize TMP to work nights and weekends.
Prison Rape Elimination Act (PREA): Federal standards enacted to institute a zero-tolerance standard for
incidents of sexual abuse and sexual harassment in correctional facilities and establishes national
standards for the prevention, detection, and response to sexual abuse and sexual harassment.
SERIAL 230025-RFP
Protected Health Information (PHI): Individually Identifiable Health Information (IIHI) that is transmitted by
electronic media, maintained in electronic media, or transmitted or maintained in any other form or medium.
However, PHI excludes education records covered by the Family Educational Rights and Privacy Act,
records described in 20 U.S.C. § 1232g(a)(4)(B)(iv), as well as employment records held by a covered
entity in its role as employer.
Rate: Deposit of monetary funds or payment, distributed by CHS to the contractor for services rendered,
as detailed in Section 3.0 Scope of Work: Service Descriptions and Requirements, commensurate with
rates established in Attachment D: Pricing
Service: Furnishing of labor, time, or effort performed by a TMP for any service listed in Section 3.0 Scope
of Work: Service Descriptions and Requirements performed for CHS. Services do not include employment
agreements or collective bargaining agreements.
Service Time: Time spent on assignment and engaged in performing productive work for CHS.
TMP Booking: Specific components of any assignment for services ordered by CHS. For the avoidance of
doubt, a shift is one subpart of a TMP Booking; conversely, each TMP Booking comprises one or more
shifts.
Temporary Medical Personnel (TMP): Any personnel under an agency contractor -OR- a direct contractor
who may be assigned to perform services for CHS. All TMP are also in one of the following categories: Per
Diem, Local Long-Term, International, or Traveler.
Travel Time: Time spent traveling to the assignment before clocking-in and from the assignment after
clocking-out (except for Float Travel Time) is not included in service time, therefore is not compensated.
Traveler TMP: TMP whose permanent address for Federal tax purposes is equal to or greater than 75 miles
away from the jail facility for an assignment lasting a minimum of at least one week.
SERIAL 230025-RFP
1.
INTENT
1.1.
Maricopa County (County) identified qualified Temporary Medical Personnel (TMP) to
provide professional health care services to incarcerated patients for Correctional Health
Services (CHS). CHS operates nine clinic locations across six different jails, with
approximately 250,000 patient encounters per year. The County jail system is the fourth
largest in the United States, with a daily population of approximately 7,000 inmates and an
estimated 100,000 bookings annually. CHS works closely with MCSO to ensure the health
and safety of the incarcerated patient population is taken seriously. The National
Commission on Correctional Healthcare (NCCHC) accredits CHS, and TMP are held to
those credentialing and quality standards. Professional health care services are delivered
within the scope of practice as determined by state licensing/certification boards and meet
the standard of care in the community.
1.2.
CHS is seeks both agency contractors with TMP and individual TMP as direct contractors,
provided that all contractors meet the insurance requirements in either scenario. TMP
encompasses the following categories: Per Diem, Local Long-Term, International, and
Traveler. Professional health care services include medical, nursing, mental health, and
dental, all of which correspond to various positions for which CHS seeks to procure TMP
to provide these services. All TMP will provide services onsite at CHS clinic locations within
the County jails. Therefore, all TMP are subject to Maricopa County Sherriff’s Office
(MCSO) security regulations to maintain a safe correctional environment.
1.3.
CHS will identify temporary medical needs resulting from vacancies by shift and clinic
location. CHS schedules temporary medical assignments on a long-term, block book, or
daily by shift as needed, based on continuity of care, ability to float, and individual
performance. Therefore, there is no guarantee for a specific number of assigned shifts or
hours for any TMP implied by this contractual agreement. CHS is under no obligation to
schedule one TMP over another. This contract is a multi-award and multi-purchasing
agreement to establish fixed pricing for TMP to provide CHS the greatest flexibility in the
County’s best interests. The department of CHS will administer the awarded contract.
1.4.
Other governmental entities under agreement with County may have access to services
provided hereunder as part of this contract in different circumstances/outside of the county
jails (see also Sections 8.0 and 9.0 above). Any other agency utilizing the resultant contract
will be responsible for administering the contract for their needs.
1.5.
The County reserves the right to add additional contractors, at the County’s sole discretion,
in cases where the currently listed contractors are of an insufficient number or skill set to
satisfy the County’s needs or to ensure adequate competition on any project or task order
work.
1.6.
The County reserves the right to award this contract to multiple vendors. The County
reserves the right to award in whole or in part, by item or group of items, by section or
geographic area, or make multiple awards, where such action serves the County’s best
interest.
2.
QUALIFICATIONS AND ONBOARDING
2.1.
CHS requires using the most updated version of the Onboarding Packet, available online
at the following link: https://www.maricopa.gov/DocumentCenter/View/76039/Onboarding-
Packet. Contractor must submit the completed Onboarding Packet with required
supporting documentation to CHS via email: CHSOnboard@maricopa.gov. For
consideration of assignment with CHS after contract award, TMP must complete the
Onboarding Packet and provide all required supporting documentation, as detailed below.
2.1.1.
Onboarding Checklist required demographic information that must be submitted
for all TMP, regardless of position.
SERIAL 230025-RFP
2.1.1.1.
Legal name (first middle last format)
2.1.1.2.
Preferred name (if applicable)
2.1.1.3.
Date of birth (DOB)
2.1.1.4.
Last four digits of Social Security Number (SSN)
2.1.1.5.
Phone number
2.1.1.6.
Email address
2.1.1.7.
Position
2.1.1.8.
Timeframe of past work experience in this position
2.1.1.9.
Agency (if applicable)
2.1.2.
Onboarding Packet. required documentation that must be completed and signed
for all TMP, regardless of position.
2.1.2.1.
Prison Rape Elimination Act (PREA) Acknowledgement
2.1.2.2.
MCSO Application for Courtesy Identification
2.1.2.3.
Maricopa County Security Services Division Security background check
application
2.1.2.4.
Contractor Identification (ID) form
2.1.2.5.
Parking agreement form
2.1.2.6.
National Provider Database (NPDB) Collection form
2.1.2.7.
Alternative Contribution Rate (ACR) form
2.1.2.8.
Attestation for Drug-Free Workplace
2.1.2.9.
Declination of Do Not Re-Hire (DNR) status
2.1.3.
Required supporting documentation for all TMP, regardless of position.
2.1.3.1.
Copies of the front and back of a current, valid, unrestricted driver’s
license.
2.1.3.2.
Copy of current Curriculum Vitae (CV)/Resume of professional
experience. Documented professional experience supports Section
2.1.1.8 timeframe of past work experience in this position.
2.1.3.3.
Copy of current, completed BLS certification to support successful
completion of the national cognitive and skills evaluations in accordance
with the curriculum of the American Heart Association (AHA) for the
Healthcare Providers. Cognitive and skills evaluation includes
cardiopulmonary
resuscitation
(CPR)
and
automatic
external
defibrillator (AED). CHS requires an “in-person skills test” with a “hands-
on demonstration.” BLS Certification of training from an online educator
will not be accepted. Certification is valid for two years. An updated copy
of BLS re-certification must be provided to CHSOnboard@maricopa.gov
prior to expiration in accordance with NCCHC Standard J-C-03
SERIAL 230025-RFP
Professional Development; and as detailed in CHS Standard Operating
Procedure (SOP) J-C-03 Professional Development. BLS Certification
for TMP is available from MCSO at no cost to the contractor/TMP. The
American
Heart
Association,
CPR
&
First
Aid
Emergency
Cardiovascular Care provides a search engine for upcoming AHA
classes
in
the
community,
via
the
following
link:
http://ahainstructornetwork.americanheart.org/AHAECC/classConnecto
r.jsp?pid=ahaecc.classconnector.home; for which the contractor is
responsible for any associated cost.
2.1.3.4.
Copy of current Tuberculosis (TB) Test: TB Test types include TB skin
test/Purified Protein Derivative (PPD), QuantiFERON-TB gold blood
test, chest x-ray, and TB symptom questionnaire. TB test results include
positive and negative. TB test date is when the TMP obtained the TB
test result. TB test results are valid for one year following the TB test
date until TB test expiration. An updated copy of TB results must be
provided annually to CHSOnboard@maricopa.gov prior to expiration in
accordance with NCCHC Standard J-C-09 Orientation for Health Staff;
and as detailed in CHS SOP J-C-09 Orientation for Health Staff.
2.1.3.4.1.
For non-reactors, an annual TB skin test/PPD is required.
2.1.3.4.2.
For reactors, a QuantiFERON-TB gold blood test -OR-
chest x-ray is required every five years and a TB symptom
questionnaire to document asymptomatic status is required
annually.
2.1.3.5.
Copy of completed Hepatitis B vaccine series/immunity status, titer
testing, or a signed Hepatitis B declination statement for any TMP who
is not immune and refuses the vaccine in accordance with NCCHC
Standard J-C-09 Orientation for Health Staff; and as detailed in CHS
SOP J-C-09 Orientation for Health Staff.
2.1.3.6.
Copy of completed immunizations for Measles, Mumps, and Rubella
(MMR), reactive rubella titer, rubella vaccine, or immune status to MMR
rubeola in accordance with NCCHC Standard J-C-09 Orientation for
Health Staff; and as detailed in CHS SOP J-C-09 Orientation for Health
Staff, per the following:
2.1.3.6.1.
If born before January 1, 1951, a clear diagnosis of disease
is sufficient.
2.1.3.6.2.
If born between January 1, 1951, and January 1, 1957, one
documented MMR given after 1970 or rubeola titer is
sufficient.
2.1.3.6.3.
If born after January 1, 1957, two documented MMR given
after 1970 or rubella titer is sufficient.
2.1.3.7.
Copy of varicella immunity status: vaccination documentation or a
signed attestation of past chicken pox in accordance with NCCHC
Standard J-C-09 Orientation for Health Staff; and as detailed in CHS
SOP J-C-09 Orientation for Health Staff.
2.1.3.8.
Attestation for physical performance, with or without, reasonable
accommodations. TMP signs to attest that they are physically able to
perform the essential job functions/required duties within the scope of
practice
of the
position
as
determined
by the
appropriate
SERIAL 230025-RFP
licensing/certification board. TMP must be able to perform the following,
with or without, reasonable accommodations:
2.1.3.8.1.
Work inside of the County jails and float to meet staffing
needs upon request by CHS.
2.1.3.8.2.
Respond to emergencies and get on the floor to perform
chest compressions for CPR.
2.1.3.8.3.
Push medical equipment, climb stairs, and lift up to 35
pounds.
2.1.4.
Required additional supporting documentation for TMP if applicable by position, as
summarized in Section 2.1.5.
2.1.4.1.
Copy of diploma and/or transcripts to support graduation from an
accredited program.
2.1.4.2.
Copy of Residency and/or Fellowship certificates to support completion
of an accredited U.S. Residency or Fellowship training program.
2.1.4.3.
Copy of professional license -OR- copy of professional certification: A
current, valid, unrestricted, professional license or certification to
practice in the state of Arizona. An updated copy of license or
certification renewal must be provided to CHS prior to expiration in
accordance with NCCHC Standard J-C-01 Credentials; and as detailed
in CHS SOP J-C-01 Credentials.
2.1.4.3.1.
Contractor shall immediately notify both Office of
Procurement Services and CHSOnboard@maricopa.gov of
any and all changes concerning permits, insurance, or
licenses any pending disciplinary Board action or
probationary status on the Contractor’s or TMP’s
professional license.
2.1.4.3.2.
At
a
minimum,
Contractor
must
notify
CHSOnboard@maricopa.gov in writing within three days
after an awareness of any of the following:
2.1.4.3.2.1.
Contractor’s or TMP’s professional license
lapses or is denied, suspended, revoked,
terminated, relinquished, or made subject to
probation or any other restriction.
2.1.4.3.2.2.
Agency Contractor, TMP, or the respective
underwriter, has been ordered to pay
damages in any malpractice action (whether
by way of settlement or judgment):
2.1.4.3.2.2.1.
Related to CHS.
2.1.4.3.2.2.2.
That could affect patient
health or safety at any CHS
clinic location, of which
Agency
has
actual
or
constructive knowledge.
2.1.4.3.2.3.
Agency Contractor or TMP has become the
subject of a disciplinary procedure of which
SERIAL 230025-RFP
Agency
has
actual
or
constructive
knowledge.
2.1.4.3.2.4.
Agency
Contractor
or
TMP
becomes
involved in any event that may materially and
adversely affect Agency’s or the TMP’s ability
to
perform
any
obligation
under
this
Agreement.
2.1.4.4.
Copy/copies of current, completed Primary Source Verification(s) (PSV)
to investigate and verify whether the TMP has any current, pending, or
prior disciplinary board actions in accordance with NCCHC Standard J-
C-01 Credentials; and as detailed in CHS SOP J-C-01 Credentials. PSV
links are listed by position in Section 2.1.5.
2.1.4.4.1.
Contractor agrees to perform and submit subsequent PSVs
to CHSOnboard@maricopa.gov to investigate and verify
whether the TMP has any current, pending, or prior
disciplinary board actions at the following timeframes after
submission of the Onboarding Packet:
2.1.4.4.1.1.
On an annual basis.
2.1.4.4.1.2.
Upon renewal of any license/certification.
2.1.4.4.1.3.
Upon request CHS.
2.1.4.5.
Copy of current, completed fit testing for N95 particulate respirators:
effective July 1, 2004, Occupational Health, and Safety Administration
(OSHA) began applying the General Industry Respiratory Protection
Standard (GIRPS) (29 CFR 1910.134) for respiratory protection against
occupational exposure to TB. The entire OSHA standard can be
reviewed online via the following link: www.osha.gov Entrance into
negative airflow rooms in CHS clinic locations requires wearing an N95
particulate respirator, which will be supplied by CHS as needed. OSHA
requires that clinical personnel to be fit tested with the same respirator
currently in use at CHS clinic locations; of which the items numbers are
as follows: #46867 (small) and #46767 (regular). The completed fit
testing documentation must specify the type of mask used. Fit testing is
valid for one year and an updated copy of fit testing must be provided
annually to CHS prior to expiration in accordance with NCCHC Standard
J-B-02 Infectious Disease Prevention and Control; and as detailed in
CHS SOP J-B-02-08 Respiratory Protection Program. Fit testing for N95
particulate respirators is available at occupational health locations in the
community, for which the contractor is responsible for any associated
cost.
2.1.4.6.
Copy of current, completed First Aid Certification. First Aid Certification
is valid for two years. An updated copy of First Aid re-certification must
be provided to CHSOnboard@maricopa.gov prior to expiration in
accordance with NCCHC Standard J-C-03 Professional Development;
and as detailed in Standard Operating Procedure (SOP) J-C-03
Professional Development.
2.1.4.7.
Copy of current Drug Enforcement Agency (DEA)/Controlled Substance
Registration Certificate to prescribe Schedule II, III, and IV drugs. An
updated copy of DEA/Controlled Substance Registration renewal must
be provided to CHSOnboard@maricopa.gov prior to expiration in
SERIAL 230025-RFP
accordance with NCCHC Standard J-C-01 Credentials; and as detailed
in CHS SOP J-C-01 Credentials.
2.1.4.8.
Copy of current, completed National Provider Identifier (NPI) verification
from the National Provider Identifier Lookup obtained via the following
link: https://www.npinumberlookup.org in accordance with NCCHC
Standard J-C-01 Credentials; and as detailed in CHS SOP J-C-01
Credentials.
2.1.4.9.
Copy of current, completed board certification in accordance with
NCCHC Standard J-C-01 Credentials; and as detailed in CHS SOP J-
C-01 Credentials.
2.1.4.10. Copy of current, completed delegation agreement, renewed annually on
June 30th each calendar year. An updated copy of delegation agreement
must be provided annually to CHSOnboard@maricopa.gov prior to
expiration.
2.1.4.11. Copy of current, valid, unrestricted Arizona Dispensing License issued
by the Arizona Medical Board: www.azmd.gov Arizona Dispensing
Licenses are valid for one year. An updated copy of Arizona Dispensing
License renewal must be provided annually to prior to licenses
expiration.
2.1.4.12. Minimum required timeframe of past work experience in this position (as
detailed by position in Section 2.1.5), which is verified as documented
in Section 2.1.3.2 CV/Resume of professional experience and matches
Section 2.1.1.8 timeframe of past work experience in this position.
2.1.5.
TMP must possess these additional required qualifications, as detailed below by
position:
2.1.5.1.
Behavioral Health Technician (BHT)
2.1.5.1.1.
High school diploma or General Education Development
(GED).
2.1.5.1.2.
Minimum two years of past work experience in this position.
2.1.5.2.
Certified Pharmacy Technician (CPhT)
2.1.5.2.1.
Copy of current, valid, unrestricted, certification as a CPhT
issued by the Arizona State Board of Pharmacy.
2.1.5.2.2.
Copies of current, completed PSVs, obtained via the
following links: Arizona State Board of Pharmacy:
https://azbop.igovsolution.net/online/Lookups/AZIndividual
_Lookup.aspx and Pharmacy Technician Certification
Board:
https://portal.ptcb.org/Certification/Verification/Search/form
.aspx.
2.1.5.2.3.
Minimum one year of past work experience in this position.
2.1.5.3.
Certified Radiology Technologist (CRT)
2.1.5.3.1.
Copy of a current, valid, unrestricted certification as a CRT
issued by the Arizona Medical Radiologic Technology
Board of Examiners.
SERIAL 230025-RFP
2.1.5.3.2.
Copy of a current, valid, unrestricted certification issued by
the American Registry of Radiology Technologists (ARRT).
2.1.5.3.3.
Copies of current, completed PSVs, obtained via the
following links: Arizona Department of Health Services:
https://www.azdhs.gov/licensing/special/#mrt-license-
verification and AART:
https://www.arrt.org/verify-credentials.
2.1.5.3.4.
Copy of current, completed fit testing for N95 particulate
respirators.
2.1.5.3.5.
Minimum one year of past work experience in this position.
2.1.5.4.
Dental Assistant (DA)
2.1.5.4.1.
Copy of certificate of completion of the Radiation Health &
Safety (RHS) examination.
2.1.5.4.2.
Copy of certificate of completion in Clinical/Dental
Radiography issued by the Dental Assisting National Board.
2.1.5.4.3.
Copy of current, completed PSV from the Dental Assisting
National
Board
obtained
via
the
following
link:
https://www.danb.org.
2.1.5.4.4.
Minimum one year of past work experience in this position.
2.1.5.5.
Dental Hygienist (DH)
2.1.5.5.1.
Copy of current, valid, unrestricted license as a Dental
Hygienist issued by the Arizona Board of Dental Examiners.
2.1.5.5.2.
Copy of current, completed PSV from the Arizona State
Board of Dental Examines via the following link:
https://dentalboard.az.gov/directory.
2.1.5.6.
Dentist
2.1.5.6.1.
Copy of diploma/transcripts to support graduation with a
Doctor of Dental Surgery (DDS) -OR- Doctor of Medicine in
Dentistry (DMD) from an accredited program.
2.1.5.6.2.
Copy of current, valid, unrestricted license as a Dentist
issued by the Arizona State Board of Dental Examiners.
2.1.5.6.3.
Copy of current, completed PSV from the Arizona State
Board of Dental Examiners obtained via the following link:
https://dentalboard.az.gov/directory.
2.1.5.6.4.
Copy
of
current
Drug
Enforcement
Agency
(DEA)/Controlled Substance Registration Certificate to
prescribe Schedule II, III, and IV drugs.
2.1.5.6.5.
Copy of current, completed NPI verification, from the
National Provider Identifier Lookup obtained via the
following link: https://www.npinumberlookup.org.
SERIAL 230025-RFP
2.1.5.6.6.
Minimum two years of past work experience in this position.
2.1.5.7.
Emergency Medical Technician (EMT)
2.1.5.7.1.
Copy of diploma/transcripts to support graduation from an
EMT program as required by the Arizona Department of
Health Services (ADHS).
2.1.5.7.2.
Copy of current, valid, unrestricted certification as an
Emergency Medical Care Technician (EMCT) issued by the
Arizona Bureau of Emergency Medical Services.
2.1.5.7.3.
Copy of current, completed PSV from ADHS obtained via
the following link: https://ems.azdhs.gov.
2.1.5.7.4.
Copy of current, completed fit testing for N95 particulate
respirators.
2.1.5.7.5.
Copy of current, completed First Aid Certification.
2.1.5.7.6.
Minimum two years of past work experience in this position.
2.1.5.8.
Licensed Practical Nurse (LPN)
2.1.5.8.1.
Copy of current, valid, unrestricted license as an LPN
issued by the Arizona State Board of Nursing -OR- issued
by a participating Compact State.
2.1.5.8.2.
Copy of current, completed PSV from the National Council
of State Boards of Nursing obtained via the following link:
https://www.nursys.com.
2.1.5.8.3.
Copy of current, completed fit testing for N95 particulate
respirators.
2.1.5.8.4.
Copy of current, completed First Aid Certification.
2.1.5.8.5.
Minimum one year of past work experience in this position.
2.1.5.9.
Medical Assistant/Correctional Health Technician (MA/CHT)
2.1.5.9.1.
High school diploma or GED.
2.1.5.9.2.
Copy of certificate of completion from a MA accredited
Health Care Training Program, as detailed in Arizona
Revised Statutes (A.R.S.) § 32-1456 (D), or exceptions as
listed in R4-16-401 (B).
2.1.5.9.3.
Copy of current, completed fit testing for N95 particulate
respirators.
2.1.5.9.4.
Copy of current, completed First Aid Certification.
2.1.5.9.5.
Minimum one year of past work experience in this position.
2.1.5.10. Mental Health Associate (MHA)
SERIAL 230025-RFP
2.1.5.10.1. Copy of diploma/transcripts to support graduation with a
bachelor’s degree in behavioral health, social services, or a
related field.
2.1.5.10.2. Minimum one year of past work experience in this position.
2.1.5.11. Mental Health Licensed Associate (MHLA)
2.1.5.11.1. Copy of diploma/transcripts to support graduation with a
bachelor’s degree in behavioral health, social services, or a
related field.
2.1.5.11.2. Copy of a current, valid, unrestricted license as a Licensed
Master Social Worker (LMSW) -OR- Licensed Associate
Counselor (LAC) -OR- Licensed Associate Marriage and
Family Therapist (LAMFT) issued by the Arizona State
Board of Behavioral Health Examiners.
2.1.5.11.3. Copy of current, completed PSV obtained from the Arizona
State Board of Behavioral Health Examiners via the
following link: https://www.azbbhe.us.
2.1.5.11.4. Signed attestation of current status as enroute to
independent licensure within three years of completed
orientation.
2.1.5.11.5. Minimum one year of past work experience in this position.
2.1.5.12. Mental Health Monitor/Sitter (MHM/S)
2.1.5.12.1. High school diploma or GED.
2.1.5.12.2. Experience viewing multiple monitors, observing patients,
and reporting findings.
2.1.5.12.3. Minimum six months of experience performing clerical or
support services in a medical setting.
2.1.5.13. Mental Health Professional (MHP)
2.1.5.13.1. Copy of diploma/transcripts to support graduation with a
master’s degree behavioral health, social services, or
related field.
2.1.5.13.2. Copy of a current, valid, unrestricted license as a Licensed
Clinical Social Worker (LCSW) -OR- Licensed Professional
Counselor (LPC) issued by the Arizona State Board of
Behavioral Health Examiners.
2.1.5.13.3. Copy of current, completed PSV from the Arizona State
Board of Behavioral Health Examiners obtained via the
following link: https://www.azbbhe.us.
2.1.5.13.4. Minimum two years of past work experience in this position.
2.1.5.14. Nurse Practitioner (NP)
2.1.5.14.1. Copy of diploma/transcripts to support graduation from an
accredited NP program.
SERIAL 230025-RFP
2.1.5.14.2. Copy of a current, valid, unrestricted license as an Adult NP
-OR- Family NP issued by the Arizona State Board of
Nursing.
2.1.5.14.3. Copy of current, completed PSV from the National Council
of State Boards of Nursing obtained via the following link:
https://www.nursys.com;
including
verification
of
“Prescription Authority”.
2.1.5.14.4. Copy of current certification in Advanced Nursing Practice
from the American Nurses Credentialing Center (ANCC) -
OR- Copy of current certification as an Adult NP or Family
NP from the American Academy of Nurse Practitioners
(AANP).
2.1.5.14.5. Copy of current DEA/Controlled Substance Registration
Certificate to prescribe Schedule II, III, and IV drugs.
2.1.5.14.6. Copy of current, completed NPI verification from the
National Provider Identifier Lookup obtained via the
following link: https://www.npinumberlookup.org.
2.1.5.14.7. Copy of current, completed fit testing for N95 particulate
respirators.
2.1.5.14.8. Minimum two years of past work experience in this position.
2.1.5.15. Pharmacist
2.1.5.15.1. Copy of diploma/transcripts to support graduation with a
Doctor of Pharmacy (PharmD) degree from a program
accredited by the American Council of Pharmaceutical
Education.
2.1.5.15.2. Copy of a current, valid, unrestricted Pharmacist license
issued by the Arizona State Board of Pharmacy.
2.1.5.15.3. Copy of current, completed PSV from the Arizona State
Board of Pharmacy obtained via the following link:
https://azbop.igovsolution.net/online/Lookups/AZIndividual
_Lookup.aspx.
2.1.5.15.4. Minimum one year of past work experience in this position.
2.1.5.16. Physical Therapist (PT)
2.1.5.16.1. Copy of diploma/transcripts to support graduation with
Doctor of Physical Therapy (DPT) degree from an
accredited program.
2.1.5.16.2. Copy of a current, valid, unrestricted license as a PT issued
by the Arizona State Board of Physical Therapy.
2.1.5.16.3. Copy of current, completed PSV from the Arizona State
Board of Physical Therapy obtained via the following link:
https://ptboard.az.gov.
SERIAL 230025-RFP
2.1.5.16.4. Copy of current, completed fit testing for N95 particulate
respirators.
2.1.5.16.5. Minimum one year of past work experience in this position.
2.1.5.17. Physician
2.1.5.17.1. Copy of diploma/transcripts to support graduation with a
Doctor of Medicine (M.D.) -OR- Doctor of Osteopathic
Medicine (D.O.) from an accredited program.
2.1.5.17.2. Copy of Residency and/or Fellowship certificates to support
completion of an accredited United States Residency or
Fellowship training program in primary care field.
2.1.5.17.3. Copy of a current, valid, unrestricted physician’s license to
practice allopathic or osteopathic medicine issued by the
Arizona Medical Board.
2.1.5.17.4. Copy of current, completed PSV from the Arizona Medical
Board
obtained
via
the
following
link:
www.azmd.gov/DoctorSearch/DoctorSearch.
2.1.5.17.5. Copy of current DEA/Controlled Substance Registration
Certificate to prescribe Schedule II, III, and IV drugs.
2.1.5.17.6. Copy of current, completed NPI verification from the
National Provider Identifier Lookup obtained via the
following link: https://www.npinumberlookup.org.
2.1.5.17.7. Copy of current, completed fit testing for N95 Particulate
Respirators.
2.1.5.17.8. Copy of current, valid, unrestricted Arizona Dispensing
License
issued
by
the
Arizona
Medical
Board:
www.azmd.gov.
2.1.5.17.9. Minimum three years of past work experience in this
position.
2.1.5.18. Physician Assistant (PA)
2.1.5.18.1. Copy of diploma/transcripts to support graduation from an
accredited PA program.
2.1.5.18.2. Copy of current, valid, unrestricted Physician’s Assistant
(PA) license issued by the Arizona Regulatory Board of
Physician Assistants.
2.1.5.18.3. Copy of current, completed PSV from the Arizona
Regulatory Board of Physician Assistants obtained via the
following link: https://www.azpa.gov.
2.1.5.18.4. Copy of current, completed Board Certification from the
National Commission on Certification of Physician
Assistants (NCCPA) obtained via the following link:
https://portal.nccpa.net/verifypac.
SERIAL 230025-RFP
2.1.5.18.5. Copy of current DEA/Controlled Substance Registration
Certificate to prescribe Schedule II, III, and IV drugs.
2.1.5.18.6. Copy of current, completed NPI verification from the
National Provider Identifier Lookup obtained via the
following link: https://www.npinumberlookup.org.
2.1.5.18.7. Copy of current, completed fit testing for N95 particulate
respirators.
2.1.5.18.8. Copy of current, completed Delegation Agreement.
2.1.5.18.9. Minimum two years of past work experience in this position.
2.1.5.19. Psychiatric Behavioral Health Technician (Psych BHT)
2.1.5.19.1. High school diploma or GED.
2.1.5.19.2. Minimum two years of past work experience in this position.
2.1.5.20. Psychiatric Nurse Practitioner (Psych NP)
2.1.5.20.1. Copy of diploma/transcripts to support graduation from an
accredited NP program.
2.1.5.20.2. Copy of current, valid, unrestricted license to practice as a
Psychiatric Mental Health NP issued by the Arizona State
Board of Nursing.
2.1.5.20.3. Copy of current, completed PSV from the from the National
Council of State Boards of Nursing obtained via the
following
link:
https://www.nursys.com;
including
verification of “Prescription Authority”.
2.1.5.20.4. Copy of current DEA/Controlled Substance Registration
Certificate to prescribe Schedule II, III, and IV drugs.
2.1.5.20.5. Copy of current certification in Advanced Nursing Practice
as an Adult or Family Psychiatric and Mental Health NP
from the American Nurse Credentialing Center (AANC).
2.1.5.20.6. Copy of current, completed NPI verification from the
National Provider Identifier Lookup obtained via the
following link: https://www.npinumberlookup.org.
2.1.5.20.7. Copy of current, completed fit testing for N95 particulate
respirators.
2.1.5.20.8. Minimum one year of past work experience in this position.
2.1.5.21. Psychiatric Physician Assistant (Psych PA)
2.1.5.21.1. Copy of diploma/transcripts to support graduation from an
accredited PA program.
2.1.5.21.2. Copy of current, valid, unrestricted license as a PA issued
by the State of Arizona.
SERIAL 230025-RFP
2.1.5.21.3. Copy of current, completed PSV from the Arizona
Regulatory Board of Physician Assistants obtained via the
following link: https://www.azpa.gov.
2.1.5.21.4. Copy of current, completed Board Certification from the
National Commission on Certification of Physician
Assistants (NCCPA) obtained via the following link:
https://portal.nccpa.net/verifypac; with Certificate of Added
Qualifications in Psychiatry.
2.1.5.21.5. Copy of current DEA/Controlled Substance Registration
Certificate to prescribe Schedule II, III, and IV drugs.
2.1.5.21.6. Copy of current, completed NPI verification from the
National Provider Identifier Lookup obtained via the
following link: https://www.npinumberlookup.org.
2.1.5.21.7. Copy of current, completed fit testing for N95 particulate
respirators.
2.1.5.21.8. Copy of current, completed Delegation Agreement.
2.1.5.21.9. Minimum one year of past work experience in this position.
2.1.5.22. Psychiatrist
2.1.5.22.1. Copy of diploma/transcripts to support graduation with a
M.D. -OR- D.O. from an accredited program.
2.1.5.22.2. Copy of residency and/or fellowship certificates to support
completion of an accredited U.S. Residency or Fellowship
training program in Psychiatry.
2.1.5.22.3. Copy of a current, valid, unrestricted Psychiatrist license to
practice allopathic or osteopathic medicine issued by the
Arizona Medical Board.
2.1.5.22.4. Copy of current, completed PSV, obtained from the Arizona
Medical
Board
via
the
following
link:
www.azmd.gov/DoctorSearch/DoctorSearch.
2.1.5.22.5. Copy of current DEA/Controlled Substance Registration
Certificate to prescribe Schedule II, III, and IV drugs.
2.1.5.22.6. Copy of current, completed NPI verification from the
National Provider Identifier Lookup obtained via the
following link: https://www.npinumberlookup.org.
2.1.5.22.7. Copy of current, completed fit testing for N95 particulate
respirators.
2.1.5.22.8. Minimum three years of past work experience in this
position.
2.1.5.23. Psychologist
2.1.5.23.1. Copy of diploma/transcripts to support graduation with a
Doctor of Philosophy (PhD) -OR- Doctor of Psychology
(PsyD) from an accredited program.
SERIAL 230025-RFP
2.1.5.23.2. Copy of a current, valid, unrestricted Psychologist license
issued Arizona Board of Psychologist Examiners.
2.1.5.23.3. Copy of current, completed PSV from the Arizona Board of
Psychologist Examiners obtained via the following link:
https://psychboard.az.gov.
2.1.5.23.4. Signed attestation of currently meeting the requirements to
supervise of associate-level licensed and unlicensed
personnel with the Arizona Board of Behavioral Health
Examiners.
2.1.5.23.5. Minimum three years of past work experience in this
position.
2.1.5.24. Registered Nurse (RN) Category 1
2.1.5.24.1. Copy of current, valid, unrestricted license as a RN issued
by the Arizona State Board of Nursing -OR- issued by a
participating Compact State.
2.1.5.24.2. Copy of current, completed PSV from the from the from the
National Council of State Boards of Nursing, obtained via
the following link: https://www.nursys.com.
2.1.5.24.3. Copy of current, completed fit testing for N95 particulate
respirators.
2.1.5.24.4. Minimum one year of past work experience in this position.
2.1.6.
Qualified to meet the job position: Contractor is responsible for affirming their TMP
meet the minimum qualification requirements and minimum experience as
described above in Sections 2.1.1 to 2.1.5 . If additional training is required for the
TMP to meet the initial job position, skill level and/or mandatory training, and (as
described in Sections 2.1.10 and 3.2) this is the contractor’s responsibility to
complete prior to submission of the onboarding packet.
2.1.7.
MCSO Background Clearance/Fingerprinting: All TMP must complete the
background clearance and fingerprinting for jail access as performed by MCSO.
2.1.7.1.
The initial MCSO background clearance involves processing the
following: 2.1.2.1 PREA Acknowledgement and 2.1.2.2 MCSO
Application for Courtesy Identification. CHS submits these two forms to
MCSO, which determines if the TMP may proceed to the fingerprinting
process.
2.1.7.2.
The fingerprinting process is performed by appointment only onsite at
the MCSO Training Center located at 2627 S. 35th Avenue, Phoenix, AZ
85009. Fingerprints are verified with the Federal Bureau of Investigation
(FBI).
2.1.7.2.1.
The fingerprinting process must be repeated by the TMP if
there is a break in service or if no shifts have been worked
during the past six months.
2.1.7.3.
The results of the MCSO background clearance and fingerprinting will
determine if the TMP are eligible to perform onsite services for CHS.
SERIAL 230025-RFP
There is no cost to the contractor associated with this background
investigation.
2.1.7.4.
TMP who fail to pass the MCSO background clearance and
fingerprinting are ineligible to perform work for CHS in the County jails.
CHS is not responsible, nor informed, of the reasons that individuals
may be rejected, as all determinations are made by MCSO.
2.1.7.5.
Successful completion corresponds to being issued a Radio Frequency
Identification (RFID) token/sticker to enable TMP to use the timekeeping
system.
2.1.8.
Security Services Background Clearance: All TMP direct contractors must
complete the Security Services background clearance.
2.1.8.1.
The Security Services background clearance involves processing the
following: 2.1.2.3 Maricopa County Security Services Division Security
Background Check Application, 2.1.2.4 Contractor ID Form, 2.1.2.5
Parking agreement form. CHS submits these three forms and 2.1.3.1
Copies of front and back of a current, valid, unrestricted driver’s license
to Security Services.
2.1.8.2.
The results of the Security Services background clearance will
determine if the TMP direct contractors are eligible to perform onsite
services for CHS. There is no cost to the contractor associated with this
background investigation.
2.1.8.3.
TMP direct contractors who fail to pass the Security Services
background clearance are ineligible to perform work for CHS on county
property. CHS is not responsible, nor informed, of the reasons that
individuals may be rejected, as all determinations are made by Security
Services.
2.1.8.4.
Successful completion corresponds to being issued both a CHS Badge
and a Maricopa County Contractor Badge.
2.1.9.
Badges
2.1.9.1.
CHS Badge: The proper identification badge issued only to TMP direct
contractors by CHS following the successful background clearance as
performed by MCSO and Security Services. TMP direct contractors are
issued the CHS badge during classroom orientation. The CHS badge
contains a photograph of the TMP direct contractors and their position
to signify affiliation with CHS and must be visibly displayed and worn on
the upper part of the body while on duty and inside of the jail facilities.
There is no cost to the contractor or TMP for the CHS Badge.
2.1.9.2.
Maricopa County Contractor Badge: The proper identification badge
issued only to TMP direct contractors by Security Services following
successful background clearance. TMP direct contractors must obtain
the Maricopa County Contractor Badge prior to classroom orientation
from Security Services at 301 W. Jefferson Street, Suite. 160, Phoenix,
AZ 85003. The Maricopa County Contractor Badge contains a
photograph of the TMP, their full name, and position to signify affiliation
with Maricopa County. TMP direct contractors must carry this badge
while on duty and inside of the jail facilities and are required to present
this badge upon request. There is no cost to TMP direct contractors for
the initial Maricopa County Contractor Badge. If the TMP direct
contractor loses the Maricopa County Contractor Badge, Security
SERIAL 230025-RFP
Services charges a $12.00 replacement fee, for which the TMP direct
contractor is responsible.
2.1.9.3.
Lost or stolen badges must be immediately reported the CHS contract
administrator for security reasons.
2.1.9.4.
All TMP direct contractors must surrender their badge(s) upon
termination for security reasons.
2.1.10. Orientation and Training
2.1.10.1. Classroom orientation consists of formal instruction designed to
familiarize all TMP with CHS and MCSO policies, procedures, security
issues, job functions, and expectations while providing onsite health
care services for CHS. CHS Staffing (CHSStaffing@maricopa.gov) and
CHS Education (CHS.Education@maricopa.gov) are responsible for
scheduling of Classroom Orientation. TMP are only eligible to schedule
Classroom Orientation following the successful completion of the above
Sections 2.1.1 to 2.1.8. Depending on the position, TMP may be
required to complete preboarding coursework prior to attending the
onsite classroom orientation. Contractors shall also confirm that TMP
have reviewed the Contractor Informational Packet, prior to attending
the onsite classroom orientation available online at the following link:
https://www.maricopa.gov/DocumentCenter/View/76559/Contractor-
Information-Packet CHS Education (CHS.Education@maricopa.gov) is
responsible for administering the classroom orientation training
program. All TMP must complete the classroom orientation training
program prior to performing any work for CHS (unless granted an
exception to attend classroom orientation by CHS). Successful
completion of the classroom orientation training program results in
documentation verifying attendance at fire, safety, infection control,
suicide prevention, medication administration, and hazardous waste
classes.
2.1.10.1.1. Exceptions to attend classroom orientation are only granted
by CHS for former personnel who return within twelve
months following a verified record of a previously completed
classroom orientation.
2.1.10.2. Clinical orientation consists of validating that the TMP has the requisite
skills to adequately perform the essential job functions/required duties
for the position within their scope of practice originating from the
respective
licensing/certification
board.
CHS
staffing
(CHSStaffing@maricopa.gov) is responsible for scheduling of clinical
orientation. TMP are only eligible to schedule clinical orientation
following the successful completion of classroom orientation. Clinical
orientation for validation of skills shall not exceed forty (40) hours. CHS
education and Clinic Nurse Managers establish the criteria for skills
validation. CHS will validate each TMP’s skill level and ability to
complete essential job tasks in a satisfactory manner during the clinical
orientation process. TMP are only eligible to schedule regularly
scheduled shifts following the successful completion of both classroom
and clinical orientations, including satisfactory complete validation of
essential
job
functions/skills
required
of
their
respective
licensure/certification.
2.1.10.3. Contractor is initially responsible for all TMP compensation during the
orientation period, which includes classroom orientation and clinical
SERIAL 230025-RFP
orientation. Upon satisfactory completion by the TMP of three regularly
scheduled shifts in a CHS clinic location:
2.1.10.3.1. CHS will reimburse the contractor for 50 percent of the
hours to complete the classroom orientation, per the
applicable fixed rate for the position.
2.1.10.3.2. CHS will reimburse the contractor for 100 percent of the
hours to complete the clinical orientation, per the applicable
fixed rate for the position.
2.1.10.4. Unsatisfactory Performance: CHS education will inform CHS staffing if
the TMP cannot perform the required skills in a satisfactory manner.
Unsatisfactory performance, or failing to meet the required skill level, will
result in CHS staffing not scheduling the TMP to perform any work
assignments for CHS. Additional training requirements are the
contractor’s responsibility. Upon completion of additional training, the
contractor may request that the TMP be reconsidered for placement with
CHS. If approved by CHS, re-evaluation of required skills/essential job
functions by CHS shall be required.
2.1.10.4.1. If unsatisfactory performance occurs, the contractor
remains responsible for all TMP compensation for
classroom orientation and clinical orientation. Contractor
may
coordinate
through
CHS
staffing
(CHSStaffing@maricopa.gov)
for
a
re-evaluation
of
required skills or Certificate of Completion of a skills training
program from an accredited program. Upon successful
completion, the TMP will then be scheduled for the three
shifts regularly scheduled shifts in a CHS clinic location.
Upon satisfactory completion by the TMP of three regularly
scheduled shifts in a CHS clinic location, the same
reimbursement provisions as described in Sections
2.1.10.3.1 and 2.1.10.3.2 will apply.
2.1.10.5. Additional training: All TMP must be computer literate. All TMP are
required to become proficient in using the EHR to input all clinical
documentation while onsite and on assignment for CHS. CHS is
responsible for providing required training for additional skills or new
systems, e.g., EHR, Point-of-Use Automated Medication Management
System, medication distribution, etc. If applicable to the position, TMP
are required to become proficient with using the Point-of-Use Automated
Medication Management System while on assignment for CHS.
2.1.10.5.1. CHS staffing (CHSStaffing@maricopa.gov) will identify
TMP that require the additional training. Contractors will be
informed as to date, time, and location of the training to
notify their TMP. CHS will reimburse the contractor for
additional training hours completed, per the applicable fixed
rate for the position. TMP identified to receive the additional
training will not receive additional work assignments for
CHS if they miss the scheduled training. Contractor is
responsible to coordinate with CHS staffing for make-up
training opportunities.
2.1.11. Ongoing compliance: CHS will maintain updated records of required qualification
and onboarding documentation for all TMP as described above in Sections 2.1.1
to 2.1.10 and continue to monitor all these areas. TMP are only eligible to perform
work assignments for CHS if current in all areas monitored. CHS will provide a
SERIAL 230025-RFP
courtesy reminder via written correspondence in advance to contractor when the
TMP is about to become delinquent in a monitored area. If updated documentation
is not provided to CHS before the expiration date, the TMP will be ineligible for
continued work assignments. The contractor attests to the validity of the TMP’s
current status by confirming a TMP Booking.
3.
SCOPE OF WORK: SERVICE DESCRIPTIONS AND REQUIREMENTS
3.1.
HOW SHIFTS ARE FILLED
3.1.1.
CHS schedules temporary medical assignments:
3.1.1.1.
When census and acuity is high and adequate personnel is unavailable.
3.1.1.2.
For various positions detailed in Section 3.2. Staffing levels and
vacancies by position vary daily.
3.1.1.3.
Temporary medical assignments on a long-term, block book, or daily by
shift as needed, based on continuity of care, ability to float, and
individual performance. Therefore, there is no guarantee for a specific
number of assigned shifts or hours for any TMP implied by this
contractual agreement. CHS is under no obligation to schedule one TMP
over another. CHS makes no representations, nor guarantees the
contractor any maximum or minimum volume, payment, reimbursement,
TMP assignments, or number of units of service to be provided.
3.1.2.
CHS will identify:
3.1.2.1.
Temporary medical needs resulting from vacancies by shift and clinic
location.
3.1.2.2.
Temporary medical needs are normally for one shift per day at a time
and will be addressed by using Per Diem TMP, defined as TMP
assigned daily shift-by-shift, as needed.
3.1.2.3.
Extended assignments to enhance continuity of care to be addressed
by using Local Long-Term TMP, International TMP, and Traveler TMP.
3.1.3.
When
temporary
medical
needs
are
identified,
CHS
staffing
(CHSStaffing@maricopa.gov) will communicate the temporary medical needs to
the contractor(s) via phone with a follow-up email -OR- via only email. CHS will
make every effort to provide the request in advance with as much lead time as
possible to allow the contractor sufficient time to respond with availability.
Schedules are typically established two weeks in advance, but urgent needs are
identified several times per day.
3.1.4.
CHS will provide the contractor(s) the following information for each TMP Booking
assignment:
3.1.4.1.
The required position.
3.1.4.2.
The scheduled date(s) and hours of shift(s).
3.1.4.3.
The specific facility and clinic location, if known.
3.1.4.3.1.
The specific location of assignment may not be provided
until final staffing confirmation, which will occur a minimum
of two hours before the start of the scheduled shift.
SERIAL 230025-RFP
3.1.4.3.2.
The specific location of the assignment may be subject to
change upon the TMP’s arrival, as all TMP are required to
float to meet staffing needs upon request by CHS.
3.1.5.
Contractor must submit responses for availability via email to CHS staffing
(CHSStaffing@maricopa.gov) to provide a time and date stamp to document
receipt and anticipated time of TMP’s arrival.
3.1.5.1.
When multiple contractors propose to fill a single vacancy, CHS will
prioritize the first contractor who responded via email for the TMP
Booking, provided all required documentation has been submitted and
the selection process was favorable.
3.1.6.
Upon receipt of availability from the contractor, CHS will begin the scheduling
process. CHS staffing (CHSStaffing@maricopa.gov) will distribute email
confirmations once the TMP Booking is finalized.
3.1.7.
Contractor must reply via email to confirm the TMP Booking. Contractor bears the
sole responsibility of notifying the TMP of the confirmed assignment.
3.1.8.
Throughout this contract, CHS will monitor assignments for CHS only:
3.1.8.1.
Contractor’s ability to fill shifts.
3.1.8.2.
Contractor’s reliable scheduling patterns.
3.1.8.3.
CHS will continue to recruit for vacant positions.
3.1.8.4.
If another CHS personnel fills a vacancy that is currently occupied by a
TMP, CHS will make every reasonable effort to reassign the TMP to
another CHS clinic location. If no vacancy exists, or the TMP is not
qualified to fill the vacancy due to special skills required, CHS will
reimburse the contractor for hours worked during that shift, per the
applicable fixed rate for the position. CHS will incur no other financial
obligation or penalty.
3.1.9.
Internet Ordering Capability: Contractors without this capability will need to accept
electronic requests via email. At such time that CHS may acquire an electronic
system, contractors wishing to continue to provide services for this contract will be
required to participate.
3.2.
Service descriptions for all TMP are listed below by position. Service descriptions contain
the essential job functions/required duties associated with the general scope of practice for
each position and are not intended to be an all-inclusive list.
3.2.1.
Behavioral Health Technician (BHT): Assists licensed professional staff members
in assessing the mental status of patients. Leads, organizes, and participates in
therapeutic interactions, guidance, support, and role modeling. Participates as a
member of the care team and implements assigned treatment plan interventions.
Communicates with patients in various situations, small groups, activity groups,
and as directed. Assists clinical staff during group activities. Monitors and reports
any unusual behavior or incidents.
3.2.2.
Certified Pharmacy Technician (CPhT): Maintains familiarity with various
medications, their proper dose, use and contraindications. Accurately prepares
and fills medication containers with prescribed medication in the quantity ordered
and affixes labels. Maintains records of all pharmacy transactions. Performs
inventory control duties. Maintains, orders, labels, and stocks pharmaceuticals and
supplies. Accepts and reconciles deliveries and ensures proper storage of
SERIAL 230025-RFP
medication. Assists with medication transfers between clinics. Communicates with
nursing staff daily to verify any new medications, changes in therapy, or
discontinuations. Prepares and organizes medications for pharmacist to perform
quality assurance by accurately reading, verifying, and following medication orders
and prescriptions.
3.2.3.
Certified Radiology Technologist (CRT): Takes quality medical X-rays ordered by
medical providers. Must be familiar with various X-ray techniques. Must be
knowledgeable in the use of digital X-rays. Maintains appropriate documentation
and records.
3.2.4.
Dental Assistant (DA): Assists the dentist in providing general dental services.
Accurately completes the daily sharps and instrument inventory at the beginning
and end of each workday. Triages all patients scheduled to be seen by the dentist.
Takes dental X-rays as directed by the dentist.
3.2.5.
Dental Hygienist (DH): Participates in patient education of proper oral hygiene,
performs preventive dental care, reviews patient health history, reinforces
treatment plans. Takes dental X-rays as directed by the dentist and reviews them
for signs of dental disease. Maintains instrumentation for dental hygiene treatment
by sharpening, sterilizing, and selecting instruments. Completes dental
prophylaxis by cleaning deposits and stains from teeth and from beneath gum
margins.
3.2.6.
Dentist: Provides routine dental treatment for patients diagnosed with having
dental disease. Provides extractions, fills, and denture repairs. Performs dental
examinations on patients, diagnoses dental conditions, and develops treatment
plans. Records all treatment rendered to the patients in the dental record. Provides
instruction to the patient about oral hygiene and post-surgical care. Triages
patient’s request for dental care and prioritizes according to CHS policies and
procedures.
3.2.7.
Emergency Medical Technician (EMT): Assists in providing basic emergency
medical care during medical emergencies. Operates under the current scope of
practice for emergency medical care technicians. Administers, monitors, and
assists patients with the self-administration of medications through their
administrative medical directors delegated authority. Gathers patient vital signs,
obtains specimens, performs ordered treatments, and applies dressings.
Recognizes and documents the signs and symptoms of medical needs warranting
additional professional expertise and notifies the appropriate medical staff of
changes in patient’s condition, reaction to medications and/or treatments, and
other significant incidents.
3.2.8.
Licensed Practical Nurse (LPN): Performs standard nursing procedures as
ordered. Provides health-related education as appropriate to patient needs.
Administers medication and completes related pharmacological procedures.
Collects data for assessment of care needs, reports findings, and delivers
appropriate nursing interventions under the direction of a RN or Health Care
provider. Monitors patient’s progress and reports outcomes. Completes and
processes all required documentation in a comprehensive and objective manner.
3.2.9.
Medical Assistant/Correctional Health Technician (MA/CHT): Performs duties
within the MA scope of practice to ensure quality patient care, under the direct
supervision of medical or nursing personnel. Completes required documentation
in the electronic health record or other modality. Prepares patients for examination
and treatment, takes patient histories, vital signs, and records chief complaints.
Performs office procedures, tests, and examinations. Maintains adequate supplies
for exam/procedure rooms. Transcribes provider orders, schedules return
appointments. Administers injections, immunizations, and skin TB test per
SERIAL 230025-RFP
protocol. Performs venipunctures and lab tests. Conducts office duties including
copying, filing, scanning, scheduling, and document preparation. Demonstrates
proficiency in computer skills to create documents, spreadsheets, emails, and
calendar tasks utilizing Microsoft Office software.
3.2.10. Mental Health Associate (MHA): Provides crisis intervention/rapid response and
suicide risk assessment services as well as individual and group psychoeducation
related to better management of health/behavioral health issues and to risk
reduction of recidivism to criminal justice system under the supervision of an
independently licensed professional. Develops and coordinates community re-
entry plans that address risk factors associated with recidivism to the criminal
justice system. Maintains knowledge of community resources and contacts to
support patient’s effective transition back to the community. Completes suicide risk
and bio-psychosocial assessments, community re-entry plans and other clinical
reports/mental health forms in timely fashion and under the supervision of an
independently licensed professional. Obtains treatment records and coordinate
care with family, community providers, and others relevant to healthcare and
community reentry plan. Completes and coordinates requests for mental health
related Court Ordered Evaluation (COE) with community providers and testifies in
court as needed.
3.2.11. Mental Health Licensed Associate (MHLA): Completes bio-psychosocial
assessments, suicide risk assessments, and other clinical forms as required under
the supervision of an independently licensed mental health professional. Provides
individual and group psychoeducation and crisis intervention services under the
supervision of an independently licensed mental health professional. Coordinates
with the multi-disciplinary team regarding patient care. Develops and coordinates
patient discharge/re-entry plans. Obtains relevant treatment records and
coordinates care with family members, community providers, and others relevant
to the patient’s care and community re-entry plans. Maintains and updates a list of
community resources to support the patient’s transition and re-entry back to the
community, including civil commitment procedures, Regional Behavioral Health
Authority (RBHA) services, and criminal justice processes.
3.2.12. Mental Health Monitor/Sitter (MHM/S): Monitors patients on suicide watch, in
therapeutic restraints, or otherwise at-risk of self-harm or danger to others.
Performs visual or video monitoring for patients and reports findings and
observations to the licensed nurse. Completes and processes all required
documentation legibly, timely, and with accuracy. Must be able to report and
document changes in the patient chart regarding patient activity. Follows the
directions of the medical personnel in charge of the respective unit.
3.2.13. Mental Health Professional (MHP): Coordinates regarding psychosocial treatment
issues related to patient care. Presents relevant findings that pertain to mental
status and patient risk in an acute environment. Prepares comprehensive bio-
psychosocial assessments, mental status exams, treatment plans, and other
clinical reports. Provides individual treatment and crisis intervention services.
Facilitates therapeutic and psychoeducational group treatment. Conducts short
term, solution-focused therapy with the use of treatment plans, goals, and
objectives. Develops treatment plans for patients with serious mental illness and
co-occurring disorders. Maintains familiarity with mental health diagnoses that
correspond to International Classification of Diseases (ICD) and Diagnostic and
Statistical Manual (DSM). Coordinates treatment with Maricopa County Sherriff’s
Office (MCSO), courts, and community providers for continuity of care.
3.2.14. Nurse Practitioner (NP): Obtains history and completes physical examinations of
patients incarcerated in the County jails. Evaluates and treats patients as medically
indicated in compliance with CHS policies and procedures. Documents patient
encounters
according
to
CHS
protocols
in
a
SERIAL 230025-RFP
Subjective/Objective/Assessment/Plan/Education (SOAPE) format in the progress
notes or on the appropriate CHS clinical form. Develops and updates individualized
treatment plans for patients with chronic conditions or special needs. Orders onsite
lab work, radiology studies, treatments, and medications as medically indicated.
Refers patients to external service providers, including specialists, diagnostic
studies, and other services as medically indicated. Performs minor procedures
such as sutures, incisions, and drainage of abscesses, simple splints, punch
biopsies, and pelvic exams. Collaborates and communicates with hospitals,
medical providers, community agencies, state and federal agencies, and other
counties regarding continuity of medical care. Participates in peer review, in-
service training, quality improvement processes, and other meetings necessary to
improve patient care.
3.2.15. Pharmacist: Assesses appropriateness of and completeness of prescriptions and
medication orders. Selects, compounds, and dispenses drugs and other
pharmaceutical products ordered by physicians and other licensed medical
practitioners. Monitors drug therapy by evaluating patient medical history, clinically
significant drug interactions, adverse reactions, therapeutic duplications, drug
dosage, and compliance with prescription order. Dispense and fill medication
orders written by CHS medical and dental staff.
3.2.16. Physical Therapist (PT): Examines patients with impairment, functional limitation,
and disability or other health-related conditions to determine a diagnosis,
prognosis, and intervention. Performs and documents initial exams, evaluates
data to clarify and substantiate patient complaints, problems, and functional
limitations to determine a diagnosis prior to intervention. Plans, prepares, or
carries out individually designed programs of physical treatment to maintain,
improve, or restore physical functioning, alleviate pain, or prevent physical
dysfunction in patients. Records prognosis, treatment, response, and progress in
patient's chart. Identifies and documents goals, anticipated progress, and plans for
reevaluation. Evaluates effects of treatment at various stages and adjust
treatments to achieve maximum benefit. Tests and measures patient’s strength,
motor development and function, sensory perception, functional capacity, or
respiratory or circulatory efficiency and record data. Instructs and educates
patients on a plan of care to be continued on their own. Alleviates impairment and
functional limitation by designing, implementing, and modifying therapeutic
interventions.
3.2.17. Physician: Obtains a history and completes physical examinations of incarcerated
patients. Evaluates and treats patients as medically indicated in compliance with
CHS policies, procedures, and Clinical Practice Guidelines. Documents patient
encounters according to CHS protocols in a SOAPE format in the progress notes
or on the appropriate CHS clinical form. Develops and updates individualized
treatment plans for patients with chronic conditions or special needs. Orders onsite
lab work, treatments, and medications as medically indicated. Refers to outside
specialists, outside diagnostic studies, and other outside services as medically
indicated. Performs minor procedures such as sutures, incisions, drainage of
abscesses, simple splints, punch biopsies, and pelvic exams. Participates in peer
reviews, in-service training, quality improvement processes, and other meetings
necessary to improve patient care. Maintains applicable licensure and skills
according to the requirements by state law, department policies, and licensure
agencies. Supervises Physician Assistants as assigned by the Medical Director.
3.2.18. Physician Assistant (PA): Provides direct medical care and treatment to patients
under the supervision of a licensed physician. Collects and records a complete
medical history and develop an individualized treatment plan. Provides education
in a manner that enhances one to learn about their disease or chronic condition.
Skilled in planning and organizing work. Manages time appropriately to complete
multiple job tasks efficiently and at times simultaneously, which includes delivering
SERIAL 230025-RFP
direct patient care, managing questions from nursing staff, and completing queue
work in the electronic health record. Maintains knowledge of quality control,
management, and assurance processes.
3.2.19. Psychiatric Behavioral Health Technician (Psych BHT): Works with the psychiatric
provider staff and mental health staff to determine patients in need of involuntary
treatment. Observes patients identified as needing involuntary treatment for
symptoms of mental illness, including danger to self, danger to others, or
symptoms indicating that the patient is persistently or acutely disabled, or gravely
disabled. Completes petition applications for involuntary, court-ordered treatment
and coordinates with outpatient teams to initiate the petitioning process. Testifies
in court about observed patient behaviors. Identifies patients who are on a court
order for involuntary treatment and makes that information available to provider
staff. Assists provider staff in coordinating care with patient’s outpatient clinic.
Participates in other clinical duties as identified by the Chief of Psychiatry.
3.2.20. Psychiatric Nurse Practitioner (Psych NP): Evaluates new admissions to reach a
diagnosis and treat identified mental illness. Re-evaluates patients under care to
refine diagnosis and treatment as indicated. Prescribes medications following the
CHS Pharmacy Formulary. Participates in the management of patients who require
involuntary treatment including, but not limited to initiating Court-ordered
evaluation and ordering the administration of involuntary medications. Participates
as a member of the Medical and Mental Health Interdisciplinary Treatment team,
assists in developing Special Needs Treatment Plans (SNTP), coordinates with
the Forensic Team for any patients in a forensic program, works with the medical
staff to manage medical problems, which may include providing basic medical care
and participation in interdisciplinary team meetings. Participates in the
development of psychiatric protocols and clinical practice guidelines to ensure
medical services are provided in a cost-effective manner that is consistent with
psychiatric standards and appropriate for the correctional setting.
3.2.21. Psychiatric Physician Assistant (Psych PA): Provides direct specialized psychiatric
care and treatment to mental health patients in a correctional/jail setting under the
supervision of a licensed physician. Collects and records a complete medical and
mental health history and develop an individualized treatment plan. Provides
education in a manner that enhances one to learn about their disease or chronic
condition. Delivers direct patient care, managing questions from nursing staff, and
completing queue work in the electronic health record. Provides competent
psychiatric diagnosis, care, and treatment for mentally ill individuals.
3.2.22. Psychiatrist: Provides psychiatric consultations, patient assessments, and
treatment plans for patients receiving mental health services. Evaluates new
admissions to reach a diagnosis and treat identified mental illness. Re-evaluates
patients under care to refine diagnosis and treatment as indicated. Prescribes
medications following the CHS Pharmacy Formulary. Participates in the
management of patients who require involuntary treatment including, but not
limited to initiating Court-ordered evaluation, and ordering the administration of
involuntary medications as indicated. Participates as a member of the Mental
Health Interdisciplinary Treatment team, assists the team in developing SNTP, and
coordinates with the Forensic Team for any patients in a forensic program,
participates in the development of psychiatric protocols and clinical practice
guidelines to ensure medical services are provided in a cost-effective manner that
is consistent with psychiatric standards and appropriate for the correctional setting.
Assists with preparation for licensure and accreditation surveys.
3.2.23. Psychologist: Provides psychological evaluation, consultation, and treatment of
patients. Conducts individual and/or group therapy. Reviews the acute clinical
cases requiring a higher skill set and supports documentation for performance and
care. Establishes effective, sustainable, integrated, and collaborative suicide
SERIAL 230025-RFP
prevention and intervention approaches and practices applicable to all mental
health staff roles. Provides clinical supervision for licensed and unlicensed mental
health staff assigned to the outpatient setting. Participates or conducts Grand
Rounds with staff, medical providers, community providers, residents, and medical
students assigned by the Mental Health Director. Meets with peers, staff (CHS and
MCSO), and community providers as requested and scheduled by the Mental
Health Director, CHS Medical Director, or CHS Director.
3.2.24. Registered Nurse (RN) (Category 1): Provides assessments and implements
appropriate nursing interventions. Monitors patient’s progress as appropriate and
evaluates outcomes. Performs standard nursing procedures appropriate to patient
needs. Completes and processes all required documentation, including plans and
discharge planning, in a comprehensive, objective, and legible manner. Provides
health-related education to patients as appropriate to patient needs. Administers
medication and addresses other pharmacological needs as protocol dictates and
performs basic intravenous and phlebotomy skills as required. Participates in
orientation and training of new employees, contract staff, students, and others
needed.
3.3.
GENERAL REQUIREMENTS FOR CONTRACTORS AND TMP
3.3.1.
All contractors and all TMP shall:
3.3.1.1.
Maintain patient confidentiality in the management of information and in
accordance with Health Insurance Portability and Accountability Act
(HIPAA) rules.
3.3.1.2.
Comply with applicable County policies, such as those related to the
safekeeping of Protected Health Information (PHI).
3.3.1.2.1.
CHS will provide contractors and TMP with copies of
applicable County policies.
3.3.1.3.
Ensure TMP remain in compliance with all qualifications and onboarding
requirements (detailed in Sections 2.1.1 to 2.1.11) and continue to be
eligible to perform work assignments for CHS.
3.3.1.4.
Exclusively use their secured county email address to conduct all county
business with CHS.
3.3.1.4.1.
Agency contractors and TMP direct contractors are
provided a secured county email address following contract
award.
3.3.1.4.2.
All TMP under agency contractors are provided a secured
county email address during orientation.
3.3.1.5.
Remain in compliance with OSHA standards and regulations regarding
bloodborne pathogens and N95 fit testing.
3.3.1.6.
Not commit or permit any act that will interfere with the performance of
work by any other contractor, except if necessary to protect personnel
or patients from danger.
3.4.
REQUIREMENTS FOR AGENCY CONTRACTORS
3.4.1.
All agency contractors shall:
SERIAL 230025-RFP
3.4.1.1.
Have a staffing representative available 24 hours per day and 7 days
per week to receive scheduling requests via phone and county email.
3.4.1.2.
Make every reasonable effort to replace their TMP who call-off, cancel,
or no-show for a previously scheduled shift.
3.4.1.3.
Issue their TMP an agency contractor badge, which identifies the
agency contractor and includes a photograph of the TMP and their
position. The secondary purpose of the agency contractor badge is a
location for placement of the Radio Frequency Identification (RFID)
token/sticker.
3.5.
REQUIREMENTS FOR TMP DIRECT CONTRACTORS
3.5.1.
All TMP direct contractors shall:
3.5.1.1.
Provide their availability on a recurring basis to CHS staffing
(CHSStaffing@maricopa.gov) at a frequency (weekly, monthly, etc.) to
be determined by the TMP direct contractor.
3.5.1.2.
Visibly display and wear their CHS badge on the upper part of the body
while on-duty inside of the jail facilities.
3.5.1.3.
Carry their Maricopa County Contractor Badge while on duty inside of
the jail facilities and present this badge upon request.
3.5.1.4.
Immediately report lost or stolen badges to the CHS contract
administrator for security reasons.
3.6.
REQUIREMENTS FOR TMP
3.6.1.
All TMP shall:
3.6.1.1.
Be available for all confirmed shifts.
3.6.1.2.
Comply with the CHS dress code while working onsite at a CHS clinic
location.
3.6.1.3.
Visibly display and wear their appropriate badge on the upper part of the
body while on-duty inside of the jail facilities.
3.6.1.4.
Have their CPR macro shield mouthpiece on their person while on duty.
3.6.1.4.1.
CHS will initially provide a macro shield mouthpiece to all
TMP upon completion of classroom orientation. If the TMP
uses the macro shield mouthpiece to perform CPR while on
duty, CHS will provide a replacement at no cost to the
contractor/TMP. If the TMP loses the macro shield
mouthpiece, CHS charges a $5.00 replacement fee for
which the contractor is responsible.
3.6.1.5.
Report on-time to their scheduled clinic location and be ready to work.
3.6.1.6.
Be willing to float all CHS clinic locations (unless special skills are
required by CHS).
3.6.1.7.
Comply with all MCSO policies, procedures, and security regulations.
SERIAL 230025-RFP
3.6.1.7.1.
Non-restricted MCSO Detention policies and procedures
are
available
online
at
the
following
link:
https://www.mcso.org/general-info/mcso-
policies/detention-policies-and-procedures.
3.6.1.8.
Provide health care services within their scope of practice, while
maintaining applicable guidelines for care, statutes, standards, and
regulations set forth by federal and state laws, licensing and certifying
organizations.
3.6.1.9.
Adhere to and model the code of ethics associated with their clinical
specialty, license, or certification.
3.6.1.10. Comply with CHS policies, procedures, and Clinical Practice Guidelines.
3.6.1.10.1. CHS will provide contractors and TMP access to these
resources.
3.6.1.11. Act as patient advocate to preserve their autonomy, confidentiality, and
dignity.
3.6.1.12. Apply a systematic, organized approach to completion of assignments
and assist others to do the same.
3.6.1.13. Complete clinical documentation for all patient encounters in the EHR
per CHS protocols while onsite and before the end of the shift.
3.6.1.14. Fully cooperate and work collaboratively with multi-disciplinary team
members.
3.6.1.15. Contribute to teamwork in the performance of work.
3.7.
ELECTRONIC TIMEKEEPING SYSTEM
3.7.1.
Electronic Timekeeping System Access: The RFID token/sticker to enable TMP to
clock-in and clock-out via the onsite kiosks or computers at CHS clinic locations.
3.7.2.
All TMP must appropriately use the Electronic Timekeeping System to accurately
account for Service Time (time spent on assignment and engaged in performing
productive work), which includes:
3.7.2.1.
Clocking-in at the scheduled start time for the shift and upon arrival to
the assigned CHS clinic location.
3.7.2.2.
Clocking-out at the scheduled end time for the shift and upon departure
from the assigned CHS clinic location.
3.7.2.3.
Float/Transfer to another CHS clinic location: Before transferring to
another CHS clinic location, it is essential that TMP clock-out at the
current CHS clinic location, and clock-in/clock-out at the new CHS clinic
location. Failure to do so will result in discrepancies in the reverse
invoice payment process.
3.7.2.3.1.
Float Travel Time refers to the time spent traveling between
jails when floated, which will be compensated and is not to
exceed 15 minutes/0.25 hours unless otherwise permitted
by CHS as appropriate for time and distance.
SERIAL 230025-RFP
3.7.3.
Late Arrival/Early Departure: TMP who arrive late or depart early due to scheduling
changes must still clock-in at time of arrival and clock-out at time of departure using
the Electronic Timekeeping System.
3.7.4.
Lunch Breaks
3.7.4.1.
TMP under agency contractors are required to take a thirty-minute lunch
break for shift of five and a half hours or more in accordance with the
policies for CHS core employees. The thirty-minute lunch break is
automatically deducted from the shift and does not require clocking-in
before and clocking-out after.
3.7.4.2.
TMP under agency contractors may only work through the lunch break
if approved by the CHS Health Services Administrator (HSA) -OR-
Nurse Manager (in the absence of the HSA), which requires completing
the exemption form as detailed in Section 3.7.8.
3.7.4.3.
TMP direct contractors may take a lunch, at their discretion, but this is
not required, nor paid.
3.7.5.
Rounding: The Electronic Timekeeping System rounds each clock-in and clock-
out to the nearest 15 minutes/0.25 hours. The following are instructive examples:
3.7.5.1.
If the TMP clocks-in either seven minutes before or after the start of their
shift, the Timekeeping system will reflect an accurate scheduled start
time or end time for the shift.
3.7.5.2.
If the TMP clocks-in eight minutes after the start of their shift, the
Timekeeping system will reflect a start time of 15 minutes/0.25 hour after
the scheduled start time for the shift.
3.7.5.3.
If the TMP clocks-out eight before the scheduled end time for the shift,
the Timekeeping system will reflect an end time of 15 minutes/0.25 hour
before the scheduled start time for the shift.
3.7.6.
Scheduled overtime must have prior written approval by the CHS HSA -OR-
Assistant Director of Nursing/Nurse Manager (in the absence of the CHS HSA)
and be submitted to CHS Staffing via email: CHSStaffing@maricopa.gov.
3.7.7.
Additional time worked beyond the scheduled shift.
3.7.7.1.
Excess time refers to any time worked by TMP without prior written
approval from the CHS. CHS will not compensate the contractor for
excess time.
3.7.7.2.
Working additional time beyond the scheduled shift must have prior
written approval by the CHS HSA -OR- Assistant Director of
Nursing/Nurse Manager (in the absence of the CHS HSA) and be
submitted to CHS staffing via email: CHSStaffing@maricopa.gov.
3.7.8.
Timecard adjustments
3.7.8.1.
If Electronic Timekeeping System is down -OR- any other timecard
adjustment is needed, TMP must complete and submit the exemption
form by the end of the shift.
3.7.8.2.
The exemption form is available online via DocuSign at the following
link:
https://powerforms.docusign.net/545b7fef-cafa-4f63-ab2f-
4520a12c4a45?env=na3&acct=466c2941-b64c-4e69-8437-
SERIAL 230025-RFP
a97682429bcc&accountId=466c2941-b64c-4e69-8437-
a97682429bcc&recipientLang=en.
3.7.9.
Abandonment of shift: If the TMP abandons their shift without prior written approval
of CHS HSA -OR- the Assistant Director of Nursing/Nurse Manager (in the
absence of the Health Care Administrator), CHS will not compensate the
contractor for any of the TMP’s hours worked on that shift.
3.7.10. Additional requirements for recording of time spent within a CHS clinic location
may be required.
3.8.
CALL OFFS
3.8.1.
If the TMP is unable to report for the shift as scheduled following confirmation, the
contractor must notify CHSStaffing@maricopa.gov a minimum of four hours before
the start of the shift to avoid penalties as detailed in Section 4.6.1.8.
3.9.
INJURED WHILE ON DUTY
3.9.1.
If a TMP is injured at work while on duty at a CHS clinic location, or has a significant
bodily fluid exposure, the TMP is responsible for notifying the CHS HSA, or Nurse
Manager (in the absence of the CHS HSA).
3.9.2.
The TMP shall also notify their agency contractor within 24 hours of the work-
related injury.
3.9.3.
Contractor is responsible for processing and handling injury claims for their TMP.
3.9.4.
Contractor and their TMP must comply with exposure control and OSHA standards
and regulations regarding bloodborne pathogens.
3.10.
TERMINATION OF TMP FOR CAUSE
3.10.1. CHS maintains discretion to terminate any TMP from assignment for cause. The
following are example scenarios, but are not intended to be an all-inclusive list:
3.10.1.1. Failure to comply with safety and security policies. MCSO maintains
responsibility for the security and safety of all inmates and personnel. If
MCSO determines that a particular TMP is not complying with safety
and security policies, MCSO has the right to refuse that TMP from
working in the County jails. CHS will honor MCSO’s recommendation
and proceed with termination.
3.10.1.2. Failure to remain drug and alcohol free while on-duty. TMP exhibiting
signs of physical impairment will be questioned about their behavior.
CHS has discretion to perform, or request that the agency contractor
perform, a “for cause” drug or alcohol screen. All “for cause” drug or
alcohol screens will be performed at a facility selected by CHS, at
contractor’s expense. The TMP will be released from duty to the
contractor or the contractor’s designated representative. If physical
impairment due to substances such as drugs or alcohol is validated,
CHS will proceed with termination.
3.10.1.3. Failure to perform duties within the scope of licensure/certification. CHS
maintains responsibility for the delivery of health care provided to
patients. If CHS determines that a particular TMP is performing duties
outside of their scope of licensure/certification, CHS will proceed with
termination.
SERIAL 230025-RFP
3.10.1.4. Failure to accomplish tasks in accordance with standard procedures
(e.g., failure to complete narcotics inventory, medication administration,
omission of/incorrect entry of critical documentation). CHS maintains
responsibility for the delivery of health care provided to patients. If CHS
determines that a particular TMP is performing tasks that deviate from
standard procedures or in an unsafe manner, CHS will proceed with
termination.
3.10.1.5. Failure to provide quality of health care services. CHS maintains
responsibility for the delivery of health care provided to patients. If CHS
determines that a particular TMP is unable to provide the quality of
services necessary, CHS will proceed with termination.
3.10.1.6. Failure to resolve performance/disciplinary issues. CHS will notify the
contractor of progressive disciplinary actions pertaining to their TMP
verbally and/or in writing. The contractor is required to respond to verbal
and/or written communication pertaining to performance/disciplinary
issues of their TMP and take an active role in resolving
performance/disciplinary
problems
if/when
they
occur.
If
the
performance/disciplinary issues are unable to be resolved, CHS will
proceed with termination.
3.10.1.7. Failure to float: “Floating” refers to the reassignment of TMP to a
different work location -OR- to a different position if the TMP satisfies
the requisite essential job functions. All TMP are required to float. Failure
to float refers to the scenario in which the TMP refuses to relocate to
meet staffing needs upon request by CHS. If CHS determines that a
particular TMP refuses to float as requested to meet staffing needs, CHS
will proceed with termination.
3.10.2. Contractor will assume full responsibility for the TMP when released from duty.
Contractor will absorb charges for the hours worked on that shift if the TMP is
terminated for cause. CHS will be released from any further financial commitment
to the contractor for the terminated TMP. Termination will result in the TMP being
placed on a DNR status. TMP placed on DNR status are ineligible for any future
work assignments and employment with CHS.
3.10.3. CHS is authorized to submit a formal report to the appropriate Arizona State Board
or licensing/certification agency if TMP actions warrant termination for cause.
Actions warranting a formal report include, but are not limited, to Sections 3.10.1.1
to 3.10.1.6.
3.11.
CONVERSION FROM TMP TO CHS CORE EMPLOYEE STATUS
3.11.1. Buy-out Penalty: CHS will reimburse the contractor for 80 hours at the normal,
fixed pricing rate if the TMP is hired by CHS prior to completing 1080 hours
following orientation.
3.11.2. CHS will not reimburse the contractor, nor will CHS incur any buy-out penalty, in
the following scenarios:
3.11.2.1. If the TMP is hired by CHS after completing 1080 hours following
orientation.
3.11.2.2. If the TMP is hired by CHS for an employed position other than the TMP
position performed for the agency contractor regardless of the number
of hours completed following orientation.
SERIAL 230025-RFP
3.11.2.2.1. For example: Hired by CHS as a Registered Nurse, but
previously submitted by the agency contractor as a LPN.
3.11.2.3. If the TMP is hired by CHS as a member of CHS Pool but is still available
for work assignments at other facilities with the contractor, regardless of
the number of hours completed following orientation.
3.11.3. CHS reserves the right to hire TMP and will not incur any financial penalties
assessed by the contractor to the TMP.
3.11.4. TMP who complete 1080 hours following orientation are under no obligation to
convert to CHS Core Employee status.
3.12.
INCENTIVES
3.12.1. Exhibit A: Pricing establishes the fixed pricing rates for services by position and
the associated calculations for the addition of hourly premium pay/shift differentials
for nights and weekends and multipliers for overtime and holidays.
3.12.2. Premium pay/shift differentials refer to hourly pay for productive work hours in
addition to the fixed rate pricing to incentivize TMP to work nights and weekends.
3.12.2.1. To be eligible for premium pay/shift differentials, TMP must work at least
two hours in a shift other than the first shift (any combination of second
and/or third shift).
3.12.2.2. Premium pay/shift differentials only apply to actual time worked and are
not included in the calculation of pay for any non-productive time.
3.12.2.3. Premium pay/shift differentials are included in the reverse invoicing
payment process.
3.12.3. Emergency pay/hazard pay refers to additional pay intended to directly benefit
TMP essential workers.
3.12.3.1. If approved Maricopa County Board of Supervisors (BOS), TMP
essential workers will receive additional pay for productive work hours
either at an hourly rate or as incentive pay, as determined by the CHS
Director.
3.12.3.2. If approved emergency pay/hazard pay is included in the reverse
invoicing payment process.
3.12.4. Overtime refers to any amount of time worked by TMP over forty hours during one
weekly payroll period for CHS. Guaranteed minimum hours is not applicable.
3.12.4.1. The payroll period refers to the seven-day period beginning on Monday
at 12:00 a.m. MST and ending the following Sunday at 11:59 p.m. MST
based upon the beginning of the shift.
3.12.4.2. Overtime pay will be multiplied at a rate of one-and-one-half times the
fixed pricing rates (after any premium pay/shift differentials are applied).
3.12.4.3. Overtime rates will only be multiplied for the hours beyond the first forty
hours per weekly payroll period.
3.12.4.4. Overtime pay is included in the reverse invoicing payment process.
SERIAL 230025-RFP
3.12.5. Holidays refer to each day listed as follows: New Year’s Day (January 1); Memorial
Day; Independence Day (July 4th); Labor Day; Thanksgiving Day; and Christmas
Day (December 25). For the avoidance of doubt, no other days are considered
holidays for purposes of this contract.
3.12.5.1. Each holiday begins at 12:00 a.m. MST through 11:59 p.m. MST.
3.12.5.2. Holiday pay will be multiplied at a rate of one-and-one-half times the
fixed pricing rates (after any premium pay/shift differentials are applied).
3.12.5.3. Holiday pay and overtime pay will not be combined on the same shift.
3.12.5.4. Holiday pay is included in the reverse invoicing payment process.
3.12.6. Float travel time refers to time spent traveling between jails when floated.
3.12.6.1. Float travel time will be compensated and is not to exceed 15
minutes/0.25 hours.
3.12.6.2. If float travel time exceeds 15 minutes/0.25 hours as appropriate for time
and distance, this requires an approved Exemption form as detailed in
Section 3.7.8.
3.12.6.3. Float travel time is included in the reverse invoicing payment process.
3.12.7. Floating to perform a different position if the TMP satisfies the requisite essential
job functions.
3.12.7.1. For example: If the TMP was onboarded as RN but is scheduled for and
fills a shift for an LPN; then the contractor will be compensated at the
fixed rate pricing associated with the RN position.
3.12.8. Late calls
3.12.8.1. If CHS orders services less than two hours before the start of the shift;
and the TMP report to the appropriate CHS clinic location within the first
one hour of the scheduled shift start time, then CHS will compensate for
the services as if the booked TMP reported to work at the scheduled
start time for the shift.
3.12.8.1.1. If CHS orders services at any time after the start time of the
shift, and if the TMP reports to the appropriate clinic location
one or more hours after the scheduled shift start time, then
CHS will compensate for the services for the actual hours
worked.
3.12.9. Cancellations
3.12.9.1. Contractor will be reimbursed for up to four hours of fixed pricing rates
by position in the following scenarios:
3.12.9.1.1. The confirmed shift was cancelled upon the TMP’s arrival.
3.12.9.1.2. The TMP was released from duty early in lieu of being
floated/re-assigned to another CHS clinic location.
3.13.
PENALTIES
3.13.1. CHS will not compensate the contractor for the following:
SERIAL 230025-RFP
3.13.1.1. mileage.
3.13.1.2. excess time, which refers to any time worked by TMP without prior
written approval from CHS.
3.13.1.3. travel time, which refers to time spent traveling to the assignment before
clocking-in and from the assignment after clocking-out (except for Float
Travel Time).
3.13.1.4. failure to float, which refers to the TMP refuses reassignment to another
location upon request by CHS.
3.13.1.4.1. If this occurs, CHS will not compensate the contractor for
the entire shift when the TMP failed to float, including before
the request to float was made and after the TMP’s refusal
to float.
3.13.1.5. float travel time that exceeds 15 minutes/0.25 hours and in the absence
of an approved Exemption form as detailed in Section 3.7.8.
3.13.1.6. On-call rates, which refers to time during which TMP is not present at
any CHS clinic location but remains available to work at any CHS clinic
location if requested by CHS. For the avoidance of doubt, no TMP is on-
call unless CHS requests that the specified TMP provide on-call services
during that time.
3.13.1.7. Call-back rates, which refers to time during which TMP works if: (a) TMP
is assigned to an on-call shift, and (b) at the request of CHS, TMP
presents to the designated CHS clinic location to work at the CHS clinic
location for the remainder of the on-call shift. For the avoidance of doubt,
no time is call-back time until the TMP arrives at the designated CHS
clinic location to work the shift.
3.13.1.8. Late cancellations: If the agency contractor cancels a confirmed shift
with less than four hours of advance notice, and does not provide an
adequate replacement, then agency contractor will be charged for the
fixed pricing rate by position multiplied by four hours.
3.13.1.9. No-shows: If the TMP no-shows for a confirmed shift, then the agency
contractor will be charged for the full scheduled shift multiplied by the
applicable fixed pricing rate by position.
3.14.
CHS will make Alternative Contribution payments for any TMP who are also (ASRS retirees
that return to work, whether by direct-hire, contract, or service to third parties:
https://www.azasrs.gov/content/alternate-contribution-rate.
3.14.1. The agency contractor is responsible for reimbursing CHS for Alternative
Contribution payments for any TMP who ASRS are also retirees.
3.15.
Disputes: Except as otherwise provided by law, any dispute arising under this contract shall
be submitted to the Dispute Process as specified in Maricopa County Procurement Code
section MC1-905 and MC1-906, as amended. The provisions of this dispute process can
be found on https://www.maricopa.gov/DocumentCenter/View/66987/Maricopa-County-
Procurement-Code Disputes involving adjusted invoices should be addressed directly to
CHS’ Finance Supervisor, in writing, and with supporting documentation provided. In the
event differences cannot be resolved between the contractor and CHS, then resolution
must be accomplished in accordance with the Maricopa County Procurement Code,
section MC1-905 and MC1-906.
SERIAL 230025-RFP
3.16.
Ownership of Intellectual Property: Any and all intellectual property, including but not
limited to copyright, invention, trademark trade name, service mark, and/or trade secrets
created or conceived pursuant to or as a result of this contract and any related subcontract
(“Intellectual Property”), shall belong to CHS. CHS shall be considered the creator of such
Intellectual Property. CHS, by requesting the issuance of this contract, shall own the entire
right, title, and interest to the Intellectual Property throughout the world. The contractor
shall notify CHS, within 30 days of the creation of any Intellectual Property by it or its
subcontractor(s). The contractor, on behalf of itself and any subcontractor(s), agrees to
execute any and all document(s) necessary to assure ownership of the Intellectual Property
vests in CHS and shall take no affirmative actions that might have the effect of vesting all
or part of the Intellectual Property in any entity other than CHS. The Intellectual Property
shall not be disclosed by contractor or its subcontractor(s) to any entity other than CHS of
without the express written authorization of CHS.
3.17.
Property: Any materials, including reports, computer programs and other deliverables,
created under this contract is the property of CHS. The contractor is not entitled to a patent
or copyright on those materials and may not transfer the patent or copyright to anyone else.
The contractor shall not use or release these materials without the prior written consent of
CHS.