VALLE DEL SOL CONTRACT 220288.DOCX

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CONTRACT PURSUANT TO PH RFP 220288
This Contract is entered into this 1st day of September 2022 by and between Maricopa County (“County”), a 
political subdivision of the State of Arizona, and Valle Del Sol, an Arizona corporation/community-based 
organization (“Contractor”) for the purchase of services related to Federally Qualified Health Centers for COVID 
Response and Resilient Communities (CCR).    
1.0
CONTRACT TERM:
1.1
This Contract is for a term of ten (10) months, beginning on the 1st day of September 2022 and 
ending the 30th day of June 2023. 
1.2
The County may, at its option and with the agreement of the Contractor, renew the term of this 
Contract for additional terms up to a maximum of four (4) additional years, (or at the County’s sole 
discretion, extend the contract on a month-to-month bases for a maximum of six (6) months after 
expiration).  The County shall notify the Contractor in writing of its intent to extend the Contract 
term at least sixty (60) calendar days prior to the expiration of the original contract term, or any 
additional term thereafter.
1.3
CONTRACT COMPLETION:
The Contractor shall make all reasonable efforts for an orderly transition of its duties and 
responsibilities to another provider and/or to the County.  This may include, but is not limited to, 
the preparation of a transition plan and cooperation with the County or other providers in the 
transition. The transition includes the transfer of all records, and other data in the possession, 
custody or control of Contractor required to be provided to the County either by the terms of this 
agreement or as a matter of law. The provisions of this clause shall survive the expiration or 
termination of this agreement.
2.0
PRICE ADJUSTMENTS:
Any requests for reasonable price adjustments must be submitted sixty (60) calendar days prior to the 
Contract expiration date.  Requests for adjustment in cost of labor and/or materials must be supported by 
appropriate documentation.  The reasonableness of the request will be determined by comparing the request 
with the Consumer Price Index or by performing a market survey. If County agrees to the adjusted price 
terms, County shall issue written approval of the change and provide an updated version of the Contract. The 
new change shall not be in effect until the date stipulated on the Contract.
3.0
PAYMENTS:
3.1
As consideration for performance of the duties described herein, County shall pay Contractor the 
sum(s) stated in Exhibit “A.”
3.2
Payment shall be made upon the County’s receipt of a properly completed invoice.
3.3
INVOICES:

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3.3.1
The Contractor shall submit one (1) legible copy of their detailed invoice before payment(s) 
will be made. Incomplete invoices will not be processed.  At a minimum, the invoice must 
provide the following information:
•
Company name, address, and contact
•
County bill-to name and contact information
•
Contract Serial Number and Title
•
County purchase order number
•
Invoice number and date
•
Payment terms
•
Deliverable description
•
Total Amount Due
 
3.3.2
Problems regarding billing or invoicing shall be directed to the Department as listed on the 
Purchase Order.
 
3.3.3
Payment shall only be made to the Contractor by Accounts Payable through the Maricopa 
County Vendor Express Payment Program.  This is an Electronic Funds Transfer (EFT) 
process.  After Contract Award the Contractor shall complete the Vendor Registration 
Form located on the County Department of Finance Vendor Registration Web Site located 
at https://azdom-vss-ext.hostams.com/PRDVSS2X1/Advantage4 
 
3.3.4
Discounts offered in the contract shall be calculated based on the date a properly completed 
invoice is received by the County. 
 
3.3.5
EFT payments to the routing and account numbers designated by the Contractor will 
include the details on the specific invoices that the payment covers.  The Contractor is 
required to discuss remittance delivery capabilities with their designated financial 
institution for access to those details.
3.4
APPLICABLE TAXES:
3.4.1
Payment of Taxes: The Contractor shall pay all applicable taxes. With respect to any 
installation labor on items that are not attached to real property performed by Contractor 
under the terms of this Contract, the installation labor cost and the gross receipts for 
materials provided shall be listed separately on the Contractor’s invoices.
3.4.2
State and Local Transaction Privilege Taxes: To the extent any State and local transaction 
privilege taxes apply to sales made under the terms of this Contract it is the responsibility 
of the seller to collect and remit all applicable taxes to the proper taxing jurisdiction of 
authority.
3.4.3
Tax Indemnification: Contractor and all subcontractors shall pay all Federal, State, and 
local taxes applicable to its operation and any persons employed by the Contractor. 
Contractor shall require all subcontractors to hold Maricopa County harmless from any 
responsibility for taxes, damages and interest, if applicable, contributions required under 
Federal, and/or State and local laws and regulations, and any other costs including 
transaction privilege taxes, unemployment compensation insurance, Social Security, and 
Worker’s Compensation.
3.5
TAX (SERVICES):
No tax shall be invoiced or paid against Contractor’s labor. It is the responsibility of the Contractor 
to determine any and all applicable taxes. 
4.0
AVAILABILITY OF FUNDS:

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4.1
The provisions of this Contract relating to payment for services shall become effective when funds 
assigned for the purpose of compensating the Contractor as herein provided are available to County 
for disbursement.  The County shall be the sole judge and authority in determining the availability 
of funds under this Contract.  County shall keep the Contractor fully informed as to the availability 
of funds.
4.2
If any action is taken by, any State agency, Federal department, or any other agency or 
instrumentality to suspend, decrease, or terminate its fiscal obligations under, or in connection with, 
this Contract, County may amend, suspend, decrease, or terminate its obligations under, or in 
connection with, this Contract.  In the event of termination, County shall be liable for payment only 
for services rendered prior to the effective date of the termination, provided that such services are 
performed in accordance with the provisions of this Contract.  County shall give written notice of 
the effective date of any suspension, amendment, or termination under this Section, at least ten (10) 
days in advance.
5.0
DUTIES:
5.1
The Contractor shall perform all duties stated in Exhibit “B”, or as otherwise directed in writing by 
the Procurement Officer.
6.0
TERMS AND CONDITIONS:
6.1
INDEMNIFICATION:
To the fullest extent permitted by law, and to the extent that claims, damages, losses or expenses are 
not covered and paid by insurance purchased by the Contractor, the Contractor shall defend 
indemnify and hold harmless the County (as Owner), its agents, representatives, agents, officers, 
directors, officials, and employees from and against all claims, damages, losses, and expenses 
(including, but not limited to attorneys' fees, court costs, expert witness fees, and the costs and 
attorneys' fees for appellate proceedings) arising out of, or alleged to have resulted from the 
negligent acts, errors, omissions, or mistakes relating to the performance of this Contract.
Contractor's duty to defend, indemnify, and hold harmless the County, its agents, representatives, 
agents, officers, directors, officials, and employees shall arise in connection with any claim, damage, 
loss, or expense that is attributable to bodily injury, sickness, disease, death or injury to, impairment 
of, or destruction of tangible property, including loss of use resulting there from, caused by negligent 
acts, errors, omissions, or mistakes in the performance of this Contract, but only to the extent caused 
by the negligent acts or omissions of the Contractor, a subcontractor, any one directly or indirectly 
employed by them, or anyone for whose acts they may be liable, regardless of whether or not such 
claim, damage, loss, or expense is caused in part by a party indemnified hereunder.
The amount and type of insurance coverage requirements set forth herein will in no way be construed 
as limiting the scope of the indemnity in this paragraph.
The scope of this indemnification does not extend to the sole negligence of County.
6.2
INSURANCE:
6.2.1
Contractor, at Contractor’s own expense, shall purchase and maintain the herein stipulated 
minimum insurance from a company or companies duly licensed by the State of Arizona 
and possessing a current A.M. Best, Inc. rating of B++. In lieu of State of Arizona licensing, 
the stipulated insurance may be purchased from a company or companies, which are 
authorized to do business in the State of Arizona, provided that said insurance companies 
meet the approval of County.  The form of any insurance policies and forms must be 
acceptable to County.

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6.2.2
All insurance required herein shall be maintained in full force and effect until all work or 
service required to be performed under the terms of the Contract is satisfactorily completed 
and formally accepted.  Failure to do so may, at the sole discretion of County, constitute a 
material breach of this Contract.
6.2.3
Contractor’s insurance shall be primary insurance as respects County, and any insurance 
or self-insurance maintained by County shall not contribute to it.
6.2.4
Any failure to comply with the claim reporting provisions of the insurance policies or any 
breach of an insurance policy warranty shall not affect the County’s right to coverage 
afforded under the insurance policies.
6.2.5
The insurance policies may provide coverage that contains deductibles or self-insured 
retentions. Such deductible and/or self-insured retentions shall not be applicable with 
respect to the coverage provided to County under such policies.  Contractor shall be solely 
responsible for the deductible and/or self-insured retention and County, at its option, may 
require Contractor to secure payment of such deductibles or self-insured retentions by a 
surety bond or an irrevocable and unconditional letter of credit.
6.2.6
The insurance policies required by this Contract, except Workers’ Compensation and 
Errors and Omissions, shall name County, its agents, representatives, officers, directors, 
officials and employees as Additional Insureds.
6.2.7
The policies required hereunder, except Workers’ Compensation and Errors and 
Omissions, shall contain a waiver of transfer of rights of recovery (subrogation) against 
County, its agents, representatives, officers, directors, officials and employees for any 
claims arising out of Contractor’s work or service.
6.2.8
Commercial General Liability:
Commercial General Liability insurance and, if necessary, Commercial Umbrella 
insurance with a limit of not less than $2,000,000 for each occurrence, $4,000,000 
Products/Completed Operations Aggregate, and $4,000,000 General Aggregate Limit.  The 
policy shall include coverage for premises liability, bodily injury, broad form property 
damage, personal injury, products and completed operations and blanket contractual 
coverage, and shall not contain any provisions which would serve to limit third party action 
over claims.  There shall be no endorsement or modifications of the CGL limiting the scope 
of coverage for liability arising from explosion, collapse, or underground property damage.
6.2.9
Automobile Liability:
Commercial/Business Automobile Liability insurance and, if necessary, Commercial 
Umbrella insurance with a combined single limit for bodily injury and property damage of 
not less than $2,000,000 each occurrence with respect to any of the Contractor’s owned, 
hired, and non-owned vehicles assigned to or used in performance of the Contractor’s work 
or services or use or maintenance of the premises under this Contract. 
6.2.10
Workers’ Compensation:
Workers’ Compensation insurance to cover obligations imposed by Federal and State 
statutes having jurisdiction of Contractor’s employees engaged in the performance of the 
work or services under this Contract; and Employer’s Liability insurance of not less than 
$1,000,000 for each accident, $1,000,000 disease for each employee, and $1,000,000 
disease policy limit. 
Contractor, its contractors and its subcontractors waive all rights against Contract and its 
agents, officers, directors and employees for recovery of damages to the extent these

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damages are covered by the Workers’ Compensation and Employer’s Liability, or 
commercial umbrella liability insurance obtained by Contractor, its contractors and its 
subcontractors pursuant to this Contract.
6.2.11
Certificates of Insurance:
6.2.11.1 Prior to Contract award, Contractor shall furnish the County with valid and 
complete certificates of insurance, or formal endorsements as required by the 
Contract in the form provided by the County, issued by Contractor’s insurer(s), as 
evidence that policies providing the required coverage, conditions and limits 
required by this Contract are in full force and effect.  Such certificates shall 
identify this contract number and title.
6.2.11.2 In the event any insurance policy(ies) required by this Contract is(are) written on 
a claims made basis, coverage shall extend for two years past completion and 
acceptance of Contractor’s work or services and as evidenced by annual 
Certificates of Insurance.
6.2.11.3 If a policy does expire during the life of the Contract, a renewal certificate must 
be sent to County fifteen (15) calendar days prior to the expiration date.
6.2.12
Cancellation and Expiration Notice:
Applicable to all insurance policies required within the Insurance Requirements of this 
Contract, Contractor’s insurance shall not be permitted to expire, be suspended, be 
canceled, or be materially changed for any reason without thirty (30) days prior written 
notice to Maricopa County. Contractor must provide to Maricopa County, within two (2) 
business days of receipt, if they receive notice of a policy that has been or will be 
suspended, canceled, materially changed for any reason, has expired, or will be 
expiring.  Such notice shall be sent directly to Maricopa County Office of Procurement 
Services and shall be mailed, or hand delivered, to 4041 N. Central Avenue, #1400, 
Phoenix, AZ 85012 or emailed to the Procurement Officer noted in the solicitation.
6.3
FORCE MAJEURE:
6.3.1
Neither party shall be liable for failure of performance, nor incur any liability to the other 
party on account of any loss or damage resulting from any delay or failure to perform all 
or any part of this Contract if such delay or failure is caused by events, occurrences, or 
causes beyond the reasonable control and without negligence of the parties.  Such events, 
occurrences, or causes will include Acts of God/Nature (including fire, flood, earthquake, 
storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities 
(whether war is declared or not), civil war, riots, rebellion, revolution, insurrection, military 
or usurped power or confiscation, terrorist activities, nationalization, government sanction, 
lockout, blockage, embargo, labor dispute, strike, interruption or failure of electricity or 
telecommunication service.
6.3.2
Each party, as applicable, shall give the other party notice of its inability to perform and 
particulars in reasonable detail of the cause of the inability.  Each party must use best 
efforts to remedy the situation and remove, as soon as practicable, the cause of its inability 
to perform or comply.
6.3.3
The party asserting Force Majeure as a cause for non-performance shall have the burden 
of proving that reasonable steps were taken to minimize delay or damages caused by 
foreseeable events, that all non-excused obligations were substantially fulfilled, and that 
the other party was timely notified of the likelihood or actual occurrence which would 
justify such an assertion, so that other prudent precautions could be contemplated.

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6.4
WARRANTY OF SERVICES:
6.4.1
The Contractor warrants that all services provided hereunder will conform to the 
requirements of the Contract, including all descriptions, specifications and attachments 
made a part of this Contract.  County’s acceptance of services or goods provided by the 
Contractor shall not relieve the Contractor from its obligations under this warranty.
6.4.2
In addition to its other remedies, County may, at the Contractor's expense, require prompt 
correction of any services failing to meet the Contractor's warranty herein.  Services 
corrected by the Contractor shall be subject to all the provisions of this Contract in the 
manner and to the same extent as services originally furnished hereunder.
6.5
INSPECTION OF SERVICES:
6.5.1
The Contractor shall provide and maintain an inspection system acceptable to County 
covering the services under this Contract.  Complete records of all inspection work 
performed by the Contractor shall be maintained and made available to County during 
Contract performance and for as long afterwards as the Contract requires.
6.5.2
County has the right to inspect and test all services called for by the Contract, to the extent 
practicable at all times and places during the term of the Contract.  County shall perform 
inspections and tests in a manner that will not unduly delay the work.
6.5.3
If any of the services do not conform to Contract requirements, County may require the 
Contractor to perform the services again in conformity with Contract requirements, at no 
cost to the County.  When the defects in services cannot be corrected by re-performance, 
County may:
6.5.3.1
Require the Contractor to take necessary action to ensure that future performance 
conforms to Contract requirements; and
6.5.3.2
Reduce the Contract price to reflect the reduced value of the services performed.
6.5.4
If the Contractor fails to promptly perform the services again or to take the necessary action 
to ensure future performance in conformity with Contract requirements, County may:
6.5.4.1
By Contract or otherwise, perform the services and charge to the Contractor, 
through direct billing or through payment reduction, any cost incurred by County 
that is directly related to the performance of such service; or
6.5.4.1
Terminate the Contract for default.
6.6
ORDERING AUTHORITY:
Any request for purchase shall be accompanied by a valid purchase order, issued by Office of 
Procurement Services, a Purchase Order issued by the using Department or direction by a Certified 
Agency Procurement Aid (CAPA) with a Purchase Card for payment.
6.7
NO MINIMUM OR MAXIMUM PURCHASE OBLIGATION:
6.7.1
This Contract does not guarantee any minimum or maximum purchases will be made. 
Orders will only be placed under this Contract when the County identifies a need and 
proper authorization and documentation have been approved.
6.7.2
Contractors agree to accept verbal notification of cancellation of Purchase Orders from the 
County Procurement Officer with written notification to follow. Contractor specifically 
acknowledges to be bound by this cancellation policy.

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6.8
PURCHASE ORDERS:
County reserves the right to cancel Purchase Orders within a reasonable period of time after 
issuance.  Should a Purchase Order be canceled, the County agrees to reimburse the Contractor for 
actual and documentable costs incurred by the Contractor in response to the Purchase Order. The 
County will not reimburse the Contractor for any costs incurred after receipt of County notice of 
cancellation, or for lost profits, shipment of product prior to issuance of Purchase Order, etc.
6.9
SUSPENSION OF WORK: 
The Procurement Officer may order the Contractor, in writing, to suspend, delay, or interrupt all or 
any part of the work of this contract for the period of time that the Procurement Officer determines 
appropriate for the convenience of the County.  No adjustment shall be made under this clause for 
any suspension, delay, or interruption to the extent that performance would have been so suspended, 
delayed, or interrupted by any other cause, including the fault or negligence of the Contractor.  No 
request for adjustment under this clause shall be granted unless the claim, in an amount stated, is 
asserted in writing as soon as practicable after the termination of the suspension, delay, or 
interruption, but not later than the date of final payment under the Contract.
6.10
STOP WORK ORDER: 
The Procurement Officer may, at any time, by written order to the Contractor, require the Contractor 
to stop all, or any part, of the work called for by this contract for a period of ninety (90) calendar 
days after the order is delivered to the Contractor, and for any further period to which the parties 
may agree. The order shall be specifically identified as a stop work order issued under this clause. 
Upon receipt of the order, the Contractor shall immediately comply with its terms and take all 
reasonable steps to minimize the incurrence of costs allocable to the work covered by the order 
during the period of work stoppage. Within a period of 90 calendar days after a stop-work is 
delivered to the Contractor, or within any extension of that period to which the parties shall have 
agreed, the Procurement Officer shall either: 
6.10.1
Cancel the stop work order; or 
6.10.2
Terminate the work covered by the order as provided in the Default, or the Termination for 
Convenience clause of this Contract.
6.10.3
The Procurement Officer may make an equitable adjustment in the delivery schedule 
and/or Contract price, or otherwise, and the Contract shall be modified, in writing, 
accordingly, if the Contractor demonstrates that the stop work order resulted in an increase 
in costs to the Contractor.
6.11
TERMINATION FOR CONVENIENCE:
Maricopa County may terminate the Contract for convenience by providing sixty (60) calendar days 
advance notice to the Contractor.
6.12
TERMINATION FOR DEFAULT:
The County may, by written notice of default to the Contractor, terminate this Contract in whole or 
in part if the Contractor fails to:
6.12.1
Deliver the supplies or to perform the services within the time specified in this Contract or 
any extension. 
6.12.2
Make progress, so as to endanger performance of this Contract; or

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6.12.3
Perform any of the other provisions of this Contract. 
The County’s right to terminate this contract under these subparagraphs may be exercised if the 
Contractor does not cure such failure within ten (10) business days (or more if authorized in writing 
by the County) after receipt of the notice from the Procurement Officer specifying the failure.
6.13
STATUTORY RIGHT OF CANCELLATION FOR CONFLICT OF INTEREST:
Notice is given that pursuant to A.R.S. § 38-511 the County may cancel any Contract without 
penalty or further obligation within three years after execution of the Contract, if any person 
significantly involved in initiating, negotiating, securing, drafting or creating the Contract on behalf 
of the County is at any time while the Contract or any extension of the Contract is in effect, an 
employee or agent of any other party to the Contract in any capacity or consultant to any other party 
of the Contract with respect to the subject matter of the Contract.  Additionally, pursuant to A.R.S 
§ 38-511 the County may recoup any fee or commission paid or due to any person significantly 
involved in initiating, negotiating, securing, drafting or creating the Contract on behalf of the County 
from any other party to the Contract arising as the result of the Contract.
6.14
CONTRACTOR LICENSE REQUIREMENT:
The Contractor shall procure all permits, insurance, licenses and pay the charges and fees necessary 
and incidental to the lawful conduct of his/her business, and as necessary complete any required 
certification requirements, required by any and all governmental or non-governmental entities as 
mandated to maintain compliance with and in good standing for all permits and/or licenses.  The 
Contractor shall keep fully informed of existing and future trade or industry requirements, Federal, 
State and Local laws, ordinances, and regulations which in any manner affect the fulfillment of a 
Contract and shall comply with the same. Contractor shall immediately notify both Office of 
Procurement Services and the Department of all changes concerning permits, insurance, or licenses.
6.15
SUBCONTRACTING:
6.15.1
The Contractor may not assign to another contractor or subcontract to another party for 
performance of the terms and conditions hereof without the written consent of the County.  
All correspondence authorizing subcontracting must reference the Contract Number and 
identify the job project.
6.15.2
The Subcontractor’s rate for the job shall not exceed that of the Prime Contractor’s rate, as 
bid in the pricing section, unless the Prime Contractor is willing to absorb any higher rates, 
or the County has approved the increase.  The Subcontractor’s invoice shall be invoiced 
directly to the Prime Contractor, who in turn shall pass-through the costs to the County, 
without mark-up.  A copy of the Subcontractor’s invoice must accompany the Prime 
Contractor’s invoice.
6.16
AMENDMENTS:
All amendments to this Contract shall be in writing and approved/signed by both parties. The 
designated Procurement Officer shall be responsible for approving all amendments for Maricopa 
County.
6.17
ADDITIONS/DELETIONS OF REQUIREMENTS:
The County reserves the right to add and/or delete materials and services to a Contract.  If a service 
requirement is deleted, payment to the Contractor will be reduced proportionately to the amount of 
service reduced in accordance with the bid price.  If additional materials or services are required 
from a Contract, prices for such additions will be negotiated between the Contractor and the County.
6.18
STRICT COMPLIANCE:

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Acceptance by County of a performance that is not in strict compliance with the terms of the 
Contract shall not be deemed to be a waiver of strict compliance with respect to all other terms of 
the Contract.
6.19
VALIDITY:
The invalidity, in whole or in part, of any provision of this Contract shall not void or affect the 
validity of any other provision of the Contract.
6.20
SEVERABILITY:
The removal, in whole or in part, of any provision of this Contract shall not void or affect the validity 
of any other provision of this Contract.
6.21
RIGHTS IN DATA:
The County shall have the use of data and reports resulting from a Contract without additional cost 
or other restriction except as may be established by law or applicable regulation.  Each Party shall 
supply to the other Party, upon request, any available information that is relevant to a Contract and 
to the performance thereunder.
6.22
NON-DISCRIMINATION:
Contractor agrees to comply with all provisions and requirements of Arizona Executive Order 2009-
09 including flow down of all provisions and requirements to any subcontractors. Executive Order 
2009-09 supersedes Executive order 99-4 and amends Executive order 75-5 and may be viewed and 
downloaded 
at 
the 
Arizona 
State 
Library 
Research 
website 
(http://azmemory.azlibrary.gov/cdm/singleitem/collection/execorders/id/680/rec/1) 
which 
is 
hereby incorporated into this contract as if set forth in full herein. During the performance of this 
Contract, Contractor shall not discriminate against any employee, client, or any other individual in 
any way because of that person’s age, race, creed, color, religion, sex, disability, or national origin.
6.23
CERTIFICATION REGARDING DEBARMENT AND SUSPENSION:
6.23.1
The undersigned (authorized official signing on behalf of the Contractor) certifies to the 
best of his or her knowledge and belief that the Contractor, it’s current officers and 
directors;
6.23.1.1 are not presently debarred, suspended, proposed for debarment, declared 
ineligible, or voluntarily excluded from being awarded any contract or grant by 
any United States Department or Agency or any state, or local jurisdiction;
6.23.1.2 have not within three (3) year period preceding this Contract; 
6.23.1.2.1 been convicted of fraud or any criminal offense in connection with 
obtaining, attempting to obtain, or as the result of performing a 
government entity (Federal, State or local) transaction or contract; and 
6.23.1.2.2 been convicted of violation of any Federal or State antitrust statues or 
conviction for embezzlement, theft, forgery, bribery, falsification or 
destruction of records, making false statements, or receiving stolen 
property regarding a government entity transaction or contract; 
6.23.1.2.3 are not presently indicted or  criminally  charged by a government 
entity (Federal, State or local) with commission of any criminal 
offenses in connection with obtaining, attempting to obtain, or as the 
result of performing a government entity public (Federal, State or

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local) transaction or contract; and are not presently facing any civil 
charges from any governmental entity regarding obtaining, attempting 
to obtain, or from performing any governmental entity contract or 
other transaction; and have not within a three (3) year period preceding 
this Contract had any  public transaction (Federal, State or local) 
terminated for cause or default.
6.23.1.3 If any of the above circumstances described in the paragraph are applicable to the 
entity submitting a bid for this requirement, include with your bid an explanation 
of the matter including any final resolution.
6.23.2
The Contractor shall include, without modification, this clause in all lower tier covered 
transactions (i.e., transactions with Subcontractors) and in all solicitations for lower tier 
covered transactions related to this Contract.  
6.24
VERIFICATION REGARDING COMPLIANCE WITH A.R.S. §41-4401 AND FEDERAL 
IMMIGRATION LAWS AND REGULATIONS:
6.24.1
By entering into the Contract, the Contractor warrants compliance with the Immigration and 
Nationality Act (INA using E-verify) and all other Federal immigration laws and regulations 
related to the immigration status of its employees and A.R.S. §23-214(A).  The Contractor 
shall obtain statements from its subcontractors certifying compliance and shall furnish the 
statements to the Procurement Officer upon request.  These warranties shall remain in effect 
through the term of the Contract.  The Contractor and its subcontractors shall also maintain 
Employment Eligibility Verification forms (I-9) as required by the Immigration Reform and 
Control Act of 1986, as amended from time to time, for all employees performing work under 
the Contract and verify employee compliance using the E-verify system and shall keep a 
record of the verification for the duration of the employee’s employment or at least three (3) 
years, whichever is longer.  I-9 forms are available for download at USCIS.GOV.
6.24.2
The County retains the legal right to inspect Contractor and subcontractor employee 
documents performing work under this Contract to verify compliance with paragraph 6.24.1 
of this Section.  Contractor and subcontractor shall be given reasonable notice of the County’s 
intent to inspect and shall make the documents available at the time and date specified.  
Should the County suspect or find that the Contractor or any of its subcontractors are not in 
compliance, the County will consider this a material breach of the Contract and may pursue 
any and all remedies allowed by law, including, but not limited to; suspension of work, 
termination of the Contract for default, and suspension and/or debarment of the Contractor. 
All costs necessary to verify compliance are the responsibility of the Contractor.
6.25
INFLUENCE:
As prescribed in MC1-1203 of the Maricopa County Procurement Code, any effort to influence an 
employee or agent to breach the Maricopa County Ethical Code of Conduct or any ethical conduct 
may be grounds for Disbarment or Suspension under MC1-902. 
 
An attempt to influence includes, but is not limited to:
6.25.1
A Person offering or providing a gratuity, gift, tip, present, donation, money, entertainment 
or educational passes or tickets, or any type of valuable contribution or subsidy,
6.25.2
That is offered or given with the intent to influence a decision, obtain a contract, garner 
favorable treatment, or gain favorable consideration of any kind.
If a Person attempts to influence any employee or agent of Maricopa County, the Chief Procurement 
Officer, or his designee, reserves the right to seek any remedy provided by the Maricopa County 
Procurement Code, any remedy in equity or in the law, or any remedy provided by this contract.

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6.26
CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS AND REQUIREMENT TO 
INFORM EMPLOYEES OF WHISTLERBLOWER RIGHTS:
6.26.1
The Parties agree that this Contract and employees working on this Contract will be subject 
to the whistleblower rights and remedies in the pilot program on Contractor employee 
whistleblower protections established at 41 U.S.C. § 4712 by section 828 of the National 
Defense Authorization Act for Fiscal Year 2013 (Pub. L. 112–239) and section 3.908 of 
the Federal Acquisition Regulation.
6.26.2
Contractor shall inform its employees in writing, in the predominant language of the 
workforce, of employee whistleblower rights and protections under 41 U.S.C. § 4712, as 
described in section 3.908 of the Federal Acquisition Regulation.  Documentation of such 
employee notification must be kept on file by Contractor and copies provided to County 
upon request.
6.26.3
Contractor shall insert the substance of this clause, including this paragraph, in all 
subcontracts over the simplified acquisition threshold ($150,000 as of September 2013).
6.27
UNIFORM ADMINISTRATIVE REQUIREMENTS:
By entering into this Contract, Contractor agrees to comply with all applicable provisions of Title 
2, Subtitle A, Chapter II, PART 200—UNIFORM ADMINISTRATIVE REQUIREMENTS, COST 
PRINCIPLES, AND AUDIT REQUIREMENTS FOR FEDERAL AWARDS contained in Title 2 
C.F.R. § 200 et seq.
6.28
ACCESS TO AND RETENTION OF RECORDS FOR THE PURPOSE OF AUDIT AND/OR 
OTHER REVIEW:
6.28.1
In accordance with section MC1-371 of the Maricopa County Procurement Code the 
Contractor agrees to retain (physical or digital copies of) all books, records, accounts, 
statements, reports, files, and other records and back-up documentation relevant to this 
Contract for six (6) years after final payment or until after the resolution of any audit 
questions which could be more than six (6) years, whichever is latest.  The County, Federal 
or State auditors and any other persons duly authorized by the Department shall have full 
access to, and the right to examine, copy and make use of, any and all said materials.
6.28.2
If the Contractor’s books, records, accounts, statements, reports, files, and other records 
and back-up documentation relevant to this Contract are not sufficient to support and 
document that requested services were provided, the Contractor shall reimburse Maricopa 
County for the services not so adequately supported and documented. 
6.29
AUDIT DISALLOWANCES:
If at any time it is determined by the County that a cost for which payment has been made is a 
disallowed cost, the County shall notify the Contractor in writing of the disallowance.  The course 
of action to address the disallowance shall be at sole discretion of the County, and may include 
either an adjustment to future invoices, request for credit, request for a check or a deduction from 
current invoices submitted by the Contractor equal to the amount of the disallowance, or to require 
reimbursement forthwith of the disallowed amount by the Contractor by issuing a check payable to 
Maricopa County.
6.30
OFFSET FOR DAMAGES:
In addition to all other remedies at Law or Equity, the County may offset from any money due to 
the Contractor any amounts Contractor owes to the County for damages resulting from breach or 
deficiencies in performance of the Contract.

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6.31
CONFIDENTIAL INFORMATION:
Any information obtained in the course of performing this Contract may include information that is 
proprietary or confidential to the County. This provision establishes the Contractor’s obligation 
regarding such information.
The Contractor shall establish and maintain procedures and controls that are adequate to assure that 
no information contained in its records and/or obtained from the County or from others in carrying 
out its functions (services) under the Contract shall be used by or disclosed by it, its agents, officers, 
or employees, except as required to efficiently perform duties under the Contract. The Contractor’s 
procedures and controls at a minimum must be the same procedures and controls it uses to protect 
its own proprietary or confidential information. If, at any time during the duration of the Contract, 
the County determines that the procedures and controls in place are not adequate, the Contractor 
shall institute any new and/or additional measures requested by the County within fifteen (15) 
calendar days of the written request to do so.
Any requests to the Contractor for County proprietary or confidential information shall be referred 
to the County for review and approval, prior to any dissemination.
6.32
PUBLIC RECORDS:
Under Arizona law, all Offers submitted and opened are public records and must be retained by the 
Records Manager at the Office of Procurement Services. Offers shall be open to public inspection 
and copying after Contract award and execution, except for such Offers or sections thereof 
determined to contain proprietary or confidential information by the Office of Procurement Services. 
If an Offeror believes that information in its Offer or any resulting Contract should not be released 
in response to a public record request under Arizona law, the Offeror shall indicate the specific 
information deemed confidential or proprietary and submit a statement with its offer detailing the 
reasons that the information should not be disclosed.  Such reasons shall include the specific harm 
or prejudice which may arise from disclosure. The Records Manager of the Office of Procurement 
Services shall determine whether the identified information is confidential pursuant to the Maricopa 
County Procurement Code.
6.33
PRICES:
Contractor warrants those prices extended to County under this Contract are no higher than those 
paid by any other customer for these or similar services.
6.34
INTEGRATION:
This Contract represents the entire and integrated agreement between the parties and supersedes all 
prior negotiations, proposals, communications, understandings, representations, or agreements, 
whether oral or written, express or implied.
6.35
RELATIONSHIPS:
6.35.1
In the performance of the services described herein, the Contractor shall act solely as an 
Independent Contractor or Subrecipient, and nothing herein or implied herein shall at any 
time be construed as to create the relationship of employer and employee, co-employee, 
partnership, principal and agent, or joint venture between the County and the Contractor.
6.35.2
For Task Order contracts: The County reserves the right of final approval on proposed staff 
for all services performed.  Also, upon request by the County, the Contractor shall be 
required to remove any employees working on County projects and substitute personnel 
based on the discretion of the County within two (2) business days, unless previously 
approved by the County.

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6.36
GOVERNING LAW:
This Contract shall be governed by the laws of the State of Arizona.  Venue for any actions or 
lawsuits involving this Contract will be in Maricopa County Superior Court, Phoenix, Arizona.
6.37
ORDER OF PRECEDENCE:
In the event of a conflict in the provisions of this Contract and Contractor’s proposed initial or best 
and final response to the solicitation, the terms of this Contract shall prevail.
6.38
INCORPORATION OF DOCUMENTS:
The following are to be attached to and made part of this Contract:
6.38.1
Exhibit A, Pricing and Budget Worksheets
6.38.2
Exhibit B, Scope of Work
6.38.3
Exhibit C, Office of Procurement Services Contractor Travel and Per Diem Policy
6.39
NOTICES:
All notices given pursuant to the terms of this Contract shall be addressed to:
For County:
For Contractor:
Maricopa County Department of Public Health
Valle Del Sol
Purchasing & Contracts Unit
ATTN: Carmen Heredia, CEO
ATTN:  Cheryl Bucalo, Procurement Officer  
3877 N. 7th Street, #400
4041 N. Central Avenue, #1400
Phoenix, AZ 85014
Phoenix, AZ 85012
CarmenH@ValleDelSol.com
Cheryl.Bucalo@Maricopa.gov 
(602) 258-6797
(602) 506-6886

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IN WITNESS WHEREOF, this Contract is executed on the date set forth above.
CONTRACTOR
AUTHORIZED SIGNATURE
PRINTED NAME AND TITLE
ADDRESS
DATE
MARICOPA COUNTY
CHAIRMAN, BOARD OF SUPERVISORS
DATE
ATTESTED:
CLERK OF THE BOARD
DATE
APPROVED AS TO FORM:
DEPUTY COUNTY ATTORNEY
DATE

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EXHIBIT A

Page 16 of 30

Page 17 of 30

Page 18 of 30

SERIAL#: PH RFP 220288
Page 19 of 30
EXHIBIT B
Scope of Work
Original Scope of Work from Solicitation
2.0
GLOSSARY OF TERMS:
2.1
FQHC = Federally Qualified Health Centers: provide comprehensive services for underserved areas or 
populations.
2.2
CHW = Community Health Workers: Members of the community who work either for pay or as 
volunteers in association with the local health care system in both urban and rural environments.
2.3
RRO = Refugee Resettlement Organization: Resettlement is the transfer of refugees from an asylum 
country to another State, that has agreed to admit them and ultimately grant them permanent residence. 
Resettlement is a coordinated activity undertaken by in partnership with UNHCR, US government 
agencies, NGOs and other actors.
2.4
SVI = Social Vulnerability Index: Social vulnerability refers to the potential negative effects on 
communities caused by external stresses on human health. Such stresses include natural or human-caused 
disasters, or disease outbreaks. Reducing social vulnerability can decrease both human suffering and 
economic loss. The CDC/ATSDR Social Vulnerability Index (CDC/ATSDR SVI) uses 15 U.S. census 
variables to help local officials identify communities that may need support before, during, or after 
disasters.
2.5
SDOH = Social Determinants of Health: SDOH are the complex circumstances in which individuals 
are born and live that impact their health. They include intangible factors such as political, 
socioeconomic, and cultural constructs, as well as place-based conditions including accessible healthcare 
and education systems, safe environmental conditions, well-designed neighborhoods, and availability of 
healthful food.
2.6
SMS = Short Message Service: SMS, or "Short Message Service," refers to standard text messages that 
are sent using a cellular signal instead of an internet connection, unlike iMessage or other web-based 
messaging services.
2.7
IRB = Institutional Review Board: Group that has been formally designated to review and monitor 
biomedical research involving human subjects. 
3.0 GOALS: Funded Proposals shall address the following goals:
3.1 Reduce the proportion of adults who report poor patient and provider communication.
3.2 Reduce disparities in COVID-19 health outcomes and mortality.
3.3 Reduced disparities in socio-economic impact of COVID-19 (such as job absence, home, or job loss.)
4.0 CONTRACTOR OPPORTUNITIES:
4.1
Federally Qualified Health Centers (FQHCs):
4.1.1
FQHC-Background: FQHCs will be identified and selected to become part of our 
multidisciplinary network of partners to develop and test innovative interventions within our five county 
regions (Northwest, Southwest, Central, Northeast, and Southeast) and disseminate those interventions that

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demonstrate effectiveness to reducing disparities and increasing health literacy.  Through this work we will 
collaborate on efforts to increase access and health literacy through evidence-based approaches, data analysis, 
and community engagement.
4.1.1.1
Establish the selected FQHC system as a community provider with multiple clinic sites within 
Maricopa County and as a network provider for those who may have vaccine hesitancy.
4.1.1.2
Identify unvaccinated patients who screen positive for Social Determinants of Health (SDOH) 
needs.
4.1.1.3
Offer referrals to a local Community Health Worker (CHW) organization trained on COVID-19 
and vaccine hesitancy.
4.1.1.4
Increase health literacy support for those patients identified as needing contact tracing.
4.1.1.5
Utilize CHW model to improve testing and vaccination rates.
4.1.1.6
Utilize CHW model to address delayed care related to the COVID-19 pandemic.
4.1.1.7
Make available tools to help scale outreach to patients with information on COVID-19.
4.1.2
FQHC-Scope:
4.1.2.1
Sites in high social vulnerability index (SVI) areas: The selected 
FQHC shall partner with participating CHW organizations to improve testing, vaccination, and 
adherence to COVID-19 public health guidelines based on the model of care developed under 
the Health Literacy Grant in the following sites in high SVI areas: See Exhibit 2: Target 
Population: Top 4th Percentile Census Tracts Maricopa County.
4.1.2.2
CHW Partnerships: The selected FQHC will partner with community based CHWs identified by 
MCDPH.
4.1.2.3
Responsibility for the care and treatment of FQHC patients will remain with the FQHC provider.
4.1.2.4
The selected FQHC will be responsible to ensure the appropriate agreements are in place to 
allow sharing of patient level data with CHWs they partner with.
4.1.2.5
The selected FQHC will be responsible to ensure compliance with existing state and federal 
laws, including HIPAA.
4.1.2.6
The CHWs assigned to the FQHC will be required to receive training approved by MCDPH.
4.1.3
FQHC-Objectives:
4.1.3.1
FQHC-Objective #1: Provide CHW workforce support for community events where COVID-19 
vaccine hesitancy is identified as a barrier to COVID-19 vaccinations.
4.1.3.1.1This support will be utilized within the selected FQHCs as an intake service.
4.1.3.1.2Provide appropriate workforce to support and link community events and clinic walk-
ins when assigned for referrals.
4.1.3.1.3CHWs should be assigned in pairs when providing support under these objectives in the 
community, when possible.
4.1.3.1.4CHWs should be skilled at community engagement and bi-lingual in the language 
identified by MCDPH.
4.1.3.2
FQHC-Objective #2: Collect data from program participants pertinent to project objectives; 
generate action referrals to improve community health.
4.1.3.2.1Data collection methods will be prescriptive and abide by local governmental 
guidelines in respect to the ongoing Covid-19 pandemic and HIPAA.

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4.1.3.2.2HIPAA compliant, secure 2-way texting will be utilized for population outreach 
including the ability for care managers at FQHCs and CHWs, and/or patients to care 
managers/CHWs to engage in real time based on patient responses.
4.1.3.2.3MCDPH will collaborate with the selected FQHC to identify up to 5 populations for 
targeted outreach such as: vaccine related, gaps related to chronic disease, gaps related 
to preventative care/screenings, and recommendations for message cadence.
4.1.3.2.4Detailed instructions will be published to FQHC that cover the methods, Institutional 
Review Board (IRB) clearance, and coordinating instruction pertaining to technical 
requirements that govern community-based research.
4.1.3.2.5Document all referral actions within database designed for this specific clinical linkage 
model.
4.1.4
FQHC-Staffing:
4.1.4.1
The selected FQHC shall provide all necessary personnel and resources to implement the clinical 
linkage model as instructed by MCDPH. 
4.1.4.2
The selected FQHC will provide a single point of contact to MCDPH in the performance of this 
contract.
 
4.1.4.3
The selected FQHC personnel will be available for weekly meetings with MCDPH during 
project implementation, moving to bimonthly with an agenda to update and continuously 
improve project implementation.
4.1.4.4
The selected FQHC shall participate in joint meetings with other FQHCs contracted by MCDPH.
4.1.5
FQHC-Training:
4.1.5.1
A training template for this project is in development and shall be required for training of care 
coordinators.
4.1.5.2
Training subjects will include COVID-19, technology platform, workflows, and other trainings 
deemed necessary for the success of this project or deemed necessary by the project leadership.
4.1.5.3
A “Train the Trainer” model will be utilized.
4.1.5.4
The FQHC organization is responsible to ensure any employee that is unable to attend the initial 
training is trained by their internal trainer and is documented.
4.1.5.5
All training subjects will be made available via a virtual content library.
4.1.6
FQHC-Population Health and Outcomes Data Mining:
4.1.6.1
The selected FQHC will utilize its data tools to identify populations eligible for vaccination 
(initial series or booster), those who test positive for COVID-19, or have other healthcare needs 
or gaps related to delayed care during the COVID-19 pandemic.
4.1.6.2
The selected FQHC will utilize its data tools to develop reports measuring the outcome of its 
participation in this project, including vaccination rates and data related to closing gaps in care.

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4.1.6.3
Data specifications will be determined in consultation with the project managers.
4.1.7
FQHC-Supporting Community-Based Testing, Vaccination, and Health Literacy:
4.1.7.1
The selected FQHC will provide a schedule of vaccination, community education, and testing 
events that are scheduled in low SVI communities, 90-days in advance.
4.1.7.2
The selected FQHC will coordinate with immunization and testing campaigns organized by 
MCDPH partner providers to improve access to testing, vaccination, and promotion of COVID-
19 health information. 
4.1.8
FQHC-Screening Tool for The Social Determinants of Health (SDOH):
4.1.8.1
The selected FQHC shall consistently utilize a Social Determinants of Health (SDOH) screening 
tool across their patient population.
4.1.9
 FQHC-Referral Process:
4.1.9.1
The selected FQHC shall integrate Community Health Worker organizations into its clinical 
workflows related to the testing, treatment, and vaccination of eligible patients with social 
needs/SDOH barriers to adherence.
4.1.9.2
The process to action referrals from the community through the Federally Qualified Health 
Center (FQHC) is outlined below:
4.1.9.2.1
Identify patients eligible for this program through use of data analysis of their 
populations served. Data required will be determined in collaboration with the 
managers of this project.
4.1.9.2.2
FQHC will screen and document patients utilizing the social determinants of 
health. The FQHC will offer a referral to CHWs based on their SDOH needs.
4.1.9.3
The process flow of referral information is described as follows (See Exhibit 3):
4.1.9.3.1
Upon completion of patient identification or assessment, the Care Coordinator will 
either provide necessary information or provide navigation.
4.1.9.3.2
The Care Coordinator will notify the assigned CHW of the referral opportunity 
utilizing an electronic process defined by the Maricopa County Department of 
Public Health project team and may require establishing and maintaining an SSH 
File Transfer Protocol (SFTP) to securely share patient information.
4.1.9.3.3
Provide data analysis for any data required to determine the outcomes of the 
project.  
4.1.10
FQHC-Targeted Outreach:
4.1.10.1 The selected FQHC will partner with Providertech™ to develop SMS outreach workflow.
4.1.10.2 Outreach will be conducted via secure SMS or telephone calls to patients identified as not yet 
vaccinated.
4.1.10.3 The process flow of referral information is described below (See Exhibit 3):

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4.1.10.3.1
The selected FQHC will share file with specified patient data including first name, 
last name, phone number, medical record number (or other ID), and language 
preference.
4.1.10.3.2
Providertech™ will send short message service (SMS) outreach and FQHC/CHW 
partnership will facilitate patient responses and transfer to the selected FQHC when 
indicated.
4.1.11
FQHC-Deliverables/Services:
4.1.11.1 FQHC-Event Support:  Assignments for support of events will be identified by MCDPH, 
according to this agreement.   Events will focus on community hesitancy with COVID 19 
vaccinations within those community members who are of low SVI and will be 
identified/assigned in advance.
4.1.11.2 FQHC-Data points: Data from community members who are serviced will be collected within a 
prescribed workflow and handled within appropriate federal guidelines.
4.1.11.3 FQHC-Data collection:   Data collection shall be done electronically. Information shall be 
housed in accordance to prescribed workflow.
4.1.11.3.1
Utilize a HIPAA compliant text platform, with ability to send text messages to 
patient populations (provided).
4.1.11.3.2
HIPAA compliant 2-way texting ability with care managers at FQHCs and CHWs, 
and/or patients to care managers/CHWs.
5.0 REPORTING:
5.1 MCDPH shall require monthly progress reports as well as quarterly summaries along with an invoice. Templates 
shall be provided to the Contractor within 10 days of contract start date.
5.2 Other reporting may be necessary as agreed upon with Contractor 
6.0 COMPENSATION:
6.1 Responses shall contain a proposed one-year budget detailing all anticipated costs to perform the services as stated 
in the scope of work. Proposed budget shall include the following broad categories at a minimum:
6.1.1
Salaries and Wages
6.1.2
Fringe Benefits
6.1.3
Equipment and Supplies
6.1.4
Contractual Services
6.1.5
Indirect (capped at a maximum of 15% of the subtotal budget)
6.2 To ensure equitable access to resources and assist smaller agencies with limited resources but with strong ties to 
their community, a portion of the total budget shall be provided in advance and then quarterly thereafter upon 
submission of an approved report and invoice. Please note that Indirect costs are predetermined at 15% of total 
costs.
6.3 FQHC-Unauthorized Use of Funding:

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6.3.1
The following types of expenditures are unallowable, and funds may not be used to purchase any of the 
following:
6.3.1.1
Food, snacks, or meals for staff or community
6.3.1.2
Gift cards or any other incentives
6.4
The following table depicts the expected deliverables and their associated due date:
Deliverable
Deadline
% of Total Contract 
Award
Invoice #1 –
To be submitted following a post-
award meeting with MCDPH
September 10, 2022
30%
September 2022 – October 2022
Report & Invoice
November 10, 2022
15%
November 2022 – December 2022
Report and Invoice
January 10, 2023
15%
January 2023 – March 2023
Report and Invoice
April 10, 2023
15%
April 2023 – June 2023
Final Report and Invoice
July 10, 2023
25%

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Contractor’s Response
9.5.1 Executive Summary
Valle del Sol, Inc (VdS) is seeking funding via this opportunity from Maricopa County Department of Public Health 
(MCDPH) to partner as a Federally Qualified Health Center (FQHC) providing services for residents within Maricopa 
County disproportionately impacted by social determinants of health (SDOH) to achieve our shared goal to 
increase health literacy and provide communication assistance in the effort to increase awareness in the detection 
and prevention of Covid-19.
Equity and culturally competent care have been at the center of Valle del Sol’s mission since it began providing 
services to the underrepresented communities in Maricopa County more than 50 years ago. We know that almost 
nine out of 10 adults have difficulty understanding health information and that disproportionately negatively 
affects lower socioeconomic and minority groups.
Valle del Sol was recently nationally recognized by HRSA as a top reducer of health disparities. Powered by more 
than 50 years of experience, VdS is a FQHC, a healthcare provider, and a trusted partner in the Maricopa County 
Latino community. VdS served upwards of 13,000 people in 2021 – a reduced volume from the prior year due to 
Covid-19. Prior to Covid-19, VdS was seeing more than 19,000 patients per year. Consistently, over 82 percent of 
VdS patients fall below the Federal poverty line. More than 75 percent of VdS patients receive Medicare or 
Medicaid.
VdS has been serving the primary care, behavioral health, and substance abuse needs of underserved communities 
in the greater Phoenix metropolitan area since 1970. Our mission is “to inspire positive change by investing in 
health and human services to strengthen families with tools and skills for self-sufficiency and by building the next 
generation of Latino and diverse leaders.”
VdS proposes to join MCDPH as the FQHC among it multidisciplinary network of partners to develop and evaluate 
innovative interventions within its five county regions (Northwest, Southwest, Central, Northeast, and Southeast) 
and disseminate those interventions that demonstrate effectiveness in reducing disparities and increasing health 
literacy. VdS will provide FQHC services as well as collaborate with Maricopa County, and its identified partners to 
increase access to services and improve health literacy through evidence-based approaches, data analysis, and 
community engagement.
As Maricopa County’s most prominent FQHC with existing, trusted, relationships within Latino and underserved 
communities, VdS is the most well-positioned FQHC partner to provide services at our six clinic sites and via our 
highly impactful Mobile Units. VdS Mobile Units allow us to provide our FQHC services through school-based 
programs and in community settings. VdS is committed to meeting people ‘where they are at’ – quite literally – so 
once identifying populations who screen positive for SDOH and located in the specific Census Tracts Maricopa 
County has identified, VdS services can be provided without the barrier of transportation or access. Further, VdS 
will utilize Community Health Workers (CHWs) in its clinic locations and sites where the Mobile Units are 
established in order to address health literacy issues.
We learned during the Covid-19 pandemic, that VdS is the place people in underserved populations KNOW and 
TRUST. When the global pandemic hit communities in Maricopa County, Valle del Sol began offering testing, then 
vaccinations, for Covid-19. VdS vaccinated more than 11,000 people through our Mobile Units. However, despite 
efforts so far, Latinos continue to be disproportionately negatively impacted by Covid-19 with less than 20 percent 
of Latinos fully vaccinated.
VdS is the ideal partner to serve as the provider of FQHC services for this health literacy initiative. VdS is a proven 
community partner and a good investment for MCDPH’s Health Literacy and Covid Response and Resilient 
Communities (CCR) funding opportunity. Valle del Sol is seeking funding in the amount of $677,925 to be the FQHC 
for this MCDPH initiative.

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9.5.2 Proposal
Valle del Sol, Inc (VdS) is seeking funding via this opportunity from Maricopa County Department of Public Health 
(MCDPH) to partner with MCDPH as a Federally Qualified Health Center (FQHC) to provide services for people in 
communities disproportionately impacted by social determinants of health (SDOH) and to provide assistance to 
MCDPH to aid in the efforts to increase awareness in the detection and prevention of Covid-19.
With an estimated population of four million and growing, Maricopa County is home to over half of Arizona’s 
residents. An ethnically and culturally diverse population, residents are comprised of more than 1.2 million 
Hispanics (30 percent of all residents), 197,000 African Americans, 156,000 Asian Americans, and 65,000 Native 
Americans. More than 30 percent of all Maricopa County residents are non-English speaking. Of Maricopa County’s 
Hispanic population, less than 20 percent are vaccinated for Covid-19.
Valle del Sol is the FQHC that has partnered with diverse and underserved populations of Maricopa County for over 
50 years, and we propose to leverage our role as a trusted care provider within communities impacted by SDOH, 
and especially underserved Latino communities, to successfully collaborate with MCDPH on this initiative.
With multiple clinic sites (six) within Maricopa County and our three Mobile Units, VdS is the ideal provider for 
those who may have vaccine hesitancy, as well as to help improve health literacy and communication, and to 
assistant in increasing awareness in the community about detection and prevention of Covid-19.
Further, VdS is committed working with the CHW workforce to address health literacy, vaccine hesitancy, and trust 
in healthcare through a concentrated effort of relationship building and text messaging leveraging CHWs as the 
bridge for patients to receive care, preventative care, and vaccines from VdS.
VdS will leverage its existing strong relationships with community health organizations throughout our 
communities in Maricopa County to improve health literacy, to reduce the proportion of adults who report poor 
patient-provider communications, reduce disparities in Covid-19 health outcomes and mortality, and reduce 
disparities in socioeconomic impact of Covid-19. As a leading provider of community health services in Maricopa 
County, VdS is prepared to leverage our existing employed CHWs, and to work with CHW partner organizations as 
chosen by MCDPH, to function as liaisons with populations continuing to exhibit vaccine hesitancy.
Once selected as MCDPH’s CCR FQHC Partner we will work to determine unvaccinated populations with impacts of 
social determinants of health (SDOH). VdS will work to identify unvaccinated patients who screen positive SDOH 
needs. VdS will offer referrals to CHWs trained on Covid-19 and vaccine hesitancy. VdS will work to Increase health 
literacy support for those patients identified as needing contact tracing, leverage trained CHWs to improve
testing and vaccination rates as well as to address care that was delayed due to the pandemic. VdS will also 
leverage its patient texting program and protocols to increase outreach to patients with information about Covid- 
19.
Once selected as the FQHC for this initiative, VdS will leverage its own CHWs as well as partner with community 
based CHWs identified by MCDPH. The FQHC will provide appropriate workforce to support and link community 
events and clinic walk-ins and Mobile Unit walk-ins when assigned for referrals. VdS will work to assign CHWs in pairs 
when providing support in the community. VdS CHWs are skilled at community engagement and bi-lingual English 
and Spanish and have experience working at community events – leveraging them as intake service opportunities – 
and with walk-ins in both the clinic and Mobile Unit setting.
Additionally, VdS is committed to gathering the data from program participants pertinent to MCDPH’s objectives. 
VdS will use data collection methods as prescribed by MCDPH guidelines in respect to the ongoing Covid-19 
pandemic and HIPAA.
VdS already contracts with a HIPAA compliant, secure two-way texting platform it could use for population outreach 
including the ability for care managers at the FQHC and CHWs, to engage in real time text messaging exchanges with

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patients. If MCDPH prefer VdS to utilize a different contractor for HIPAA compliant text exchange, VdS is open to 
discussing a transition of platforms.
VdS looks forward to collaboration with MCDPH to identify populations (five populations) to receive outreach 
messages from the FQHC and looks forward to discussing the details of the targeted outreach strategy, such as: the 
aforementioned messaging platform, the vaccine related content, the issues around Covid-19 induced gaps in care 
related to chronic disease and gaps related to preventative care/screenings, and recommendations for message 
cadence.
Once selected as the FQHC, VdS will review all the methods, Institutional Review Board (IRB) clearance, and 
coordinating instructions pertaining to technical requirements that govern community-based research.
Further, VdS will document all referral actions within database designed for this specific clinical linkage model. 
VdS’ CHW workforce will attend training provided by MCDPH; and as the FQHC for this initiative, VdS will ensure all 
the appropriate documentation and agreements are solidified. VdS also will be responsible to gather and share 
patient level data with all partnered CHWs working on this initiative.
Valle del Sol’s Mobile Units already participate in more than 100 community-based and school-based events 
annually. Another Mobile Unit will be added to our fleet of impactful community outreach vehicles in Dec. 2022. 
Our Mobile Units are ideal for community engagement, health literacy promotion, and provide a great opportunity 
for CHW referrals. Our Mobile Units exist to bring care to our patients --where they are! VdS’ objectives through 
this CCR Partnership are to provide additional support for community events where Covid-19 hesitancy has been 
identified as a barrier to vaccination. With the training provided to our CHW workforce, we plan to have CHWs 
assigned to each of our FQHC clinics and to our Mobile Units to link with patients immediately at community 
events and for walk-ins expeditiously upon referral.
As the selected FQHC for this initiative, Valle del Sol will participate in all meetings, reporting, and data collection 
activities as prescribed by Maricopa County and will act quickly upon award to identify one single point of contact 
for the project.
9.5.3 Qualifications
Valle del Sol is a 501(c)(3) nonprofit organization and FQHC that has been serving the primary care, behavioral 
health, and substance abuse needs of underserved communities in the greater Phoenix metropolitan area since 
1970. Our mission is “to inspire positive change by investing in health and human services to strengthen families 
with tools and skills for self-sufficiency and by building the next generation of Latino and diverse leaders.”
Equity and culturally competent care have been at the center of Valle del Sol’s mission since it began providing 
services to the underrepresented communities in Maricopa County more than 50 years ago. Since our inception, 
VdS has developed a deep understanding of the needs and strengths of its communities, particularly Maricopa 
County’s Latino neighborhoods. This connection to the community has positioned VdS as a key advocate for 
underserved populations regarding healthcare needs and places our thriving FQHC in the center of addressing 
health disparities locally and statewide. In fact, Valle del Sol was recently nationally recognized by HRSA as a top 
reducer of health disparities.
VdS is the ideal FQHC to partner with MCDPH on this initiative because VdS is already a trusted provider of services 
to vulnerable populations in Maricopa County. Populations we serve are individuals and families with serious 
mental illness (SMI); substance use disorders (SUD), including opioid use disorders; children and adolescents with 
serious emotional disturbance (SED); individuals with co-occurring physical, mental and SUDs conditions (COD);

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and specific programs for veterans or active military. Our specific emphasis is on Hispanic patients, 
uninsured and underinsured individuals, and individuals with COD. Based on available health data for the 
area, one of the largest problems facing the four million Maricopa County residents, especially the uninsured 
and underinsured, is a lack of access to care. Maricopa County has 12 Medically Underserved Areas (MUAs) 
and three Medically Underserved Populations (MUPs), 45 primary medical care (PCP) Health Professional 
Shortage Areas (HPSAs) and 39 mental health HPSAs, including in VdS’ service area. The impact of these 
HPSAs on care, especially behavioral health, SUD, and COD services, is profound as care is delayed weeks 
and sometimes months, and patients spend hours in emergency departments. Moreover, the PCP shortage 
means that many residents in the County do not have access to a referral source for behavioral health and 
SUD services.
In the last 12 months, VdS served 13,300 patients, a dip over the past years’ number, due to the global 
Covid-19 pandemic. Overall, demand at our clinics has been far outweighing supply of providers and 
services. We know the global pandemic caused 'would-be patients' to stay home self-care for acute 
healthcare situations; and, caused patients with ongoing, chronic, health issues to skip regular checkups and 
scheduled appointments. By the end of 2022, however, it is projected that our clinics will return to -and 
likely surpass- pre-pandemic patient volumes.
Industry projections are that by the end of 2022, healthcare patient volumes will increase by 25 percent 
beyond pre-pandemic visits.
Powered by our more than 50 years of experience, Valle del Sol is a trusted healthcare provider and partner 
in the Latino community. We have grown to six clinic locations and two Mobile Units. More than 82 percent 
of our patients fall below the national poverty line. More than 75 percent of our patients receive Medicare 
or Medicaid.
Founded with advocacy and inclusion as its roots, Valle del Sol is a trusted direct service provider for 
Phoenix’s Latino communities and we are renowned statewide for our has a philosophy of inclusion, 
offering services to anyone who seeks them, and acting as a community activist for the Latino community 
and other peoples who are underserved. Community involvement is a critical component of Valle del Sol as 
we advocate for those in need. By providing the assistance our community needs regarding access to 
healthcare, and above all by bringing healthcare to those who need it – where they need it – we have built 
trust. We bring aid into neighborhoods, eliminating travel issues, childcare issues and other aspects that 
make up reasons medical appointments are cancelled or never made.
VdS is the best choice as the FQHC for this initiative as we are fully engaged and integrated with Maricopa 
County’s most vulnerable populations and local communities, and we maintain a position of strong credibility 
within them. We have built our long-standing reputation of caring for vulnerable populations – meeting them 
where they are – by providing consistent and quality FQHC services throughout the years. We demonstrated 
our ability to leverage our credibility during the Covid-19 pandemic when we were able to quickly mobilize to 
vaccinate more than 11,000 people. Further, the work of VdS Mobile Units, community outreach, and CHWs 
demonstrate that VdS has already consistently leveraged the clinic linkage model proposed by MCDPH for 
this initiative.

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EXHIBIT C
OFFICE OF PROCUREMENT SERVICES CONTRACTOR TRAVEL AND PER DIEM POLICY
1.0
All contract-related travel plans and arrangements shall be prior-approved by the County Contract 
Administrator. 
2.0
Lodging, per diem and incidental expenses incurred in performance of Maricopa County/Special District 
(County) contracts shall be reimbursed based on current U.S. General Services Administration (GSA) 
domestic per diem rates for Phoenix, Arizona.  Contractors must access the following internet site to 
determine rates (no exceptions): (www.gsa.gov).
2.1
Additional incidental expenses (i.e., telephone, fax, internet and copying charges) shall not be 
reimbursed. They should be included in the contractor’s hourly rate as an overhead charge.
2.2
The County will not (under no circumstances) reimburse for Contractor guest lodging, per diem or 
incidentals.
3.0
Commercial air travel shall be reimbursed as follows:
3.1
Coach airfare will be reimbursed by the County.  Business class airfare may be allowed only when 
preapproved in writing by the County Contract Administrator as a result of the business need of the 
County when there is no lower fare available. 
3.2
The lowest direct flight airfare rate from the Contractors assigned duty post (pre-defined at the time 
of contract signing) will be reimbursed.  Under no circumstances will the County reimburse for 
airfares related to transportation to or from an alternate site. 
3.3
The County will not (under no circumstances) reimburse for Contractor guest commercial air travel.
4.0
Rental vehicles may only be used if such use would result in an overall reduction in the total cost of the trip, 
not for the personal convenience of the traveler.  Multiple vehicles for the same set of travelers for the same 
travel period will not be permitted without prior written approval by the County Contract Administrator.
4.1
Purchase of comprehensive and collision liability insurance shall be at the expense of the contractor.  
The County will not reimburse contractor if the contractor chooses to purchase this coverage.
4.2
Rental vehicles are restricted to sub-compact, compact or mid-size sedans unless a larger vehicle is 
necessary for cost efficiency due to the number of travelers.  (NOTE:  contractors shall obtain pre-
approval in writing from the County Contract Administrator prior to rental of a larger vehicle.)
4.3
County will reimburse for parking expenses if free, public parking is not available within a 
reasonable distance of the place of County business.  All opportunities must be exhausted prior to 
securing parking that incurs costs for the County.  Opportunities to be reviewed are the DASH; 
shuttles, etc. that can transport the contractor to and from County buildings with minimal costs.
4.4
County will reimburse for the lowest rate, long-term uncovered (e.g. covered or enclosed parking 
will not be reimbursed) airport parking only if it is less expensive than shuttle service to and from 
the airport.
4.5
The County will not (under no circumstances) reimburse the Contractor for guest vehicle rental(s) 
or other any transportation costs.
5.0
Contractor is responsible for all costs not directly related to the travel except those that have been pre-
approved by the County Contract Administrator.  These costs include (but not limited to) the following: in-

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room movies, valet service, valet parking, laundry service, costs associated with storing luggage at a hotel, 
fuel costs associated with non-County activities, tips that exceed the per diem allowance, health club fees, 
and entertainment costs.  Claims for unauthorized travel expenses will not be honored and are not 
reimbursable. 
6.0
Travel and per diem expenses shall be capped at 15% of project price unless otherwise specified in individual 
contracts.
7.0
Contractor shall provide, (upon request) with their invoice(s), copies of receipts supporting travel and per 
diem expenses, and if applicable with a copy of the written consent issued by the Contract Administrator. No 
travel and per diem expenses shall be paid by County without copies of the written consent as described in 
this policy and copies of all receipts.