STRATEGIC PLANNING.PDF

Maricopa County — Formal (2022-07-27)

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Maricopa County Strategic Plan
FY 2023-2026
July 25, 2022

2
Strategic Direction 
‒
Building upon the FY2019 – FY2022 Strategic Plan
‒
Maintaining the five (5) Strategic Priority Areas:
SAFE COMMUNITIES
REGIONAL SERVICES
GOVERNMENT OPERATIONS
GROWTH & ECONOMIC DEVELOPMENT
FISCAL STRENGTH & RESPONSIBILITY

3
FY2023-2026 Planning Process
‒ Chairman’s video message and invitation sent in March 2022.
‒ Leaders registered to attend those Strategic Priority sessions most 
aligned with their area.
‒ Sessions involved developing a SWOT Analysis to develop higher-level 
goal statements.
‒ Attendance during the intense 5-week meeting schedule included:
95
County 
Leaders
26
Departments
8
Elected 
Offices
from
and

4
FY2023-2026 Planning Process
‒ Upon conclusion of the Strategic Priority sessions, each department or 
agency has been developing specific, measurable initiatives in support of 
those developed goals. 
‒ Adoption of these 15 goals sets the framework for decision making and 
resource allocation.
‒ The goals were developed with the intent of making the plan a living 
document that allows the County to swiftly respond to changing 
environmental factors or organizational needs. 
‒ For public transparency and accountability, this plan along with the 
subordinate department goals will be tracked and available online.

Safe Communities

Goals under this Strategic Priority focus on: 
Enhance public safety through effective recruitment and 
retention strategies for law enforcement and judicial services.
Reduce recidivism among justice involved individuals through 
targeted intervention programs.
Reduce the number of deaths and negative societal effects 
caused by the opioid crisis in our community. 
Reduce the risk of those becoming involved with the justice 
system through prevention services or strategies.
6

Regional Services

Goals under this Strategic Priority focus on: 
Reduce homelessness and promote affordable housing.
Reduce ozone-causing emissions by implementing sustainable 
strategies involving renewable energy, the use of zero-emissions 
vehicles, and leveraging technology. 
Through a coordinated regional approach, develop and produce 
an updated  20-year Comprehensive Plan that plans for future 
growth and development and reflects the community’s values and 
priorities. 
8

Government Operations

10
Goals under this Strategic Priority focus on: 
Institute a countywide technology governance structure that 
leverages shared solutions and optimizes technology 
investments.
Develop a single, integrated, online countywide portal to 
allow for easier access to County services by the public. 
Implement a real-time, online dashboard reflecting key 
performance data and metrics both at the strategic and 
departmental level.

Growth & Economic 
Development

12
Goals under this Strategic Priority focus on: 
Optimize service delivery to the public by having 97% of all 
permits, licenses, and clearances available online. 
Reduce voluntary turnover within the first three (3) years of 
County employment to ensure a sufficient, qualified, and well-
trained workforce is in place to deliver high quality services to 
our residents.

Fiscal Strength & 
Responsibility

14
Goals under this Strategic Priority focus on: 
Maintain a structurally balanced operating budget and develop a 
sustainable funding strategy for public safety. 
Maintain a reserve balance equaling two (2) months of the prior 
year’s General Fund and Detention Fund budgeted operating 
expenditures through the end of FY2026. 
Reduce liability and prevent loss countywide by developing and 
implementing an effective Enterprise Risk Management 
structure.

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Next Steps
The leaders who participated in this process recognize there are many 
issues facing residents today. This plan prioritizes those issues in 
which improvement is needed and attainable. 
At the same time, this plan is expected to evolve in case there is a 
need to pivot based on those future, unknown, stressors that impact 
operations and the community.
Upon approval of this FY2023-2026 Strategic Plan, staff will publish
the goals online, list those supporting departmental goals, report 
baseline data as appropriate, then report our collective progress on 
these initiatives. Further, staff stands-by to provide this Board with 
regular updates.

THANK YOU