COMMUNITY BRIDGES AMENDMENT 9.PDF

Maricopa County — Formal (2022-06-22)

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Contract No. C-22-20-029-3-09 
Amendment No. 9 
Community Bridges, Inc.  
 
Page 1 of 9 
AMENDMENT NO. 9 
TO THE 
SUBRECIPIENT AGREEMENT 
BETWEEN MARICOPA COUNTY, 
ADMINISTERED BY ITS HUMAN SERVICES DEPARTMENT, AND 
COMMUNITY BRIDGES, INC. 
 
I. 
Maricopa County (“County”), administered by its Human Services Department, and 
Community Bridges, Inc. (“Subrecipient”) entered into an Agreement, which was fully 
executed on April 20, 2020, for the operation of temporary emergency shelter services for 
homeless individuals experiencing homelessness in Maricopa County. In accordance with 
the terms of the Agreement, the County is to provide the Subrecipient with $295,296 in 
Community Development Block Grant and Emergency Solutions Grant funds. The term of 
the Agreement is from April 8, 2020, to October 8, 2020. It may be renewed by written 
amendments signed by authorized signers of both the County and Subrecipient. The 
County and the Subrecipient collectively are referred to here as the “Parties.” 
 
The Parties fully executed Amendment No. 1 on or about May 28, 2020. Amendment No. 
1, among other things, added a new location for service delivery to homeless individuals: 
Travel Lodge 600 West Van Buren Street, Phoenix 85003. Amendment No. 1 increased 
the funding to $374,601.  
 
The Parties fully executed Amendment No. 2 on or about August 6, 2020. Amendment 
No. 2, among other things, increased the total funding under the Agreement to a not-to-
exceed amount of $471,488; and addressed the continuance of services at several 
locations. 
 
The Parties fully executed Amendment No. 3 on or about September 2, 2020. Amendment 
No. 3, among other things, extended the term of Agreement from October 8, 2020, through 
December 31, 2020; increased the total funding under the Agreement to a not-to-exceed 
amount of $1,127,780; and amended the Agreement to provide for identifying and creating 
a new service location or locations. 
 
The Parties fully executed Administrative Change Order No. 1 on or about October 6, 
2020. Administrative Change Order No. 1 added a new service location for the period 
October 1, 2020, through December 31, 2020: A New Foundation, 1200 North 77th Street, 
Scottsdale, Arizona 85257. 
 
The Parties fully executed Amendment No. 4 on or about January 27, 2021. Amendment 
No. 4 extended the term of the Agreement through March 31, 2021, increased funding to 
a not-to-exceed amount of $1,784,072 and provided information on submitting invoices.  
 
The Parties fully executed Amendment No. 5 on or about March 24, 2021. Amendment 
No. 5 extended the term of the Agreement through June 30, 2021 and, increased funding 
by $656,292. The Agreement total increased to a not to exceed amount of $2,440,364. 
Funding for Amendment No. 5 is provided by Catalog of Federal Domestic Assistance 
(CFDA) 21.019 Coronavirus Aid, Relief, and Economic Security Act (CARES Act), Public 
Law 116-136. 
 
The Parties fully executed Amendment No. 6 on or about June 23, 2021. Amendment No. 
6 extended the term of the Agreement through September 30, 2021 and, increased

Contract No. C-22-20-029-3-09 
Amendment No. 9 
Community Bridges, Inc.  
 
Page 2 of 9 
funding by $328,146. The Agreement total increased to a not-to-exceed amount of 
$2,768,510. Funding for Amendment No. 6 is provided by Catalog of Federal Domestic 
Assistance (CFDA) 21.019 Coronavirus Aid, Relief, and Economic Security Act (CARES 
Act), Public Law 116-136. 
 
The Parties fully executed Amendment No. 7 on or about September 29, 2021. 
Amendment No. 7 extended the term of the Agreement through December 31, 2021, 
increased funding by $328,146. The Agreement total increased to a not-to-exceed amount 
of $3,096,656. Funding for Amendment No. 7 is provided under American Rescue Plan 
Act, Coronavirus State and Local Fiscal Recovery Funds (CSLFRF). 
 
The Parties fully executed Amendment No. 8 on or about January 28, 2022. Amendment 
No. 8 extended the term of the Agreement through June 30, 2022, increased funding by 
$530,862. The Agreement total increased to a not-to-exceed amount of $3,627,518. 
Funding for Amendment No. 8 is provided under American Rescue Plan Act, Coronavirus 
State and Local Fiscal Recovery Funds (CSLFRF). 
 
II. 
The Parties now agree to amend the Agreement by this Amendment No. 9 as follows: 
 
A. 
Extend the term of the Agreement from July 1, 2022 through June 30, 2024. 
 
B. 
Add that the County shall provide Subrecipient with a not-to-exceed amount of 
$5,073,503.78 ($2,536,751.89 annually). Funding availability period shall begin on 
July 1, 2022 through June 30, 2024. Funding for Amendment No. 9 is provided 
under Assistance Listing Number (ALN) 21.027 American Rescue Plan Act, 
Coronavirus State and Local Fiscal Recovery Funds (CSLFRF). Monthly invoices 
shall not exceed $211,396. 
 
C. 
Revise Section 3 (Work Statement) by deleting Paragraph 1.0 (Scope of Work) in 
its entirety and replace with the following: 
1.0 
SCOPE OF WORK 
The Subrecipient shall comply with the following service requirements: 
1.1 
Facility(s) - Emergency Shelter Services 
1.1.1 Emergency Shelter Services Locations: 
1.1.1.1 Extend A Suites, 8101 N. Black Canyon Highway, 
Phoenix, Arizona 85021. 
1.1.1.2 Surestay Hotel, 424 W. Van Buren Street, Phoenix, 
Arizona 85003. 
1.1.2 Provide emergency shelter services for individuals 
experiencing homelessness, regardless of origin of 
residence, 365 days a year, 7 days a week, and 24 hours a 
day- including holidays. Clients that stayed in the 
emergency shelter the previous night or have a designated 
bed will have access to the facility (Day room and bed area) 
during the following day. 
1.1.3 Communicate with hotel management and Maricopa County 
staff regarding any issues related to the facility specific to 
cleanliness, safety, etc. 
1.1.4 Provide access to a telephone and post emergency 
telephone numbers conspicuously near the telephone.

Contract No. C-22-20-029-3-09 
Amendment No. 9 
Community Bridges, Inc.  
 
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1.1.5 Maintain adequate staff to always provide for the 
supervision and wellbeing of all clients. Ratio of staff to 
clients should be 1:25 during the day. Ratios may be 
reduced during overnight shifts (8pm-8am) 7 days a week. 
1.1.6 Provide equal access to programs and services for 
individuals with disabilities in compliance with the 
Americans with Disabilities Act. Subrecipient shall provide 
reasonable accommodation for clients in the following 
categories: visual impairments, hearing impairments, 
mobility impairments and/or mental impairments. 
1.1.7 Subrecipient shall comply with the Fair Housing Act (42 
U.S.C. §§ 3601-3619). 
1.1.8 Subrecipient shall complete regular room checks to 
increase cleanliness and decrease the number of damaged 
items, to be done at minimum once per week. 
1.1.9 Subrecipient shall offer laundry services for all clients 
residing in the shelter, to be done at minimum once per 
week. 
1.2 
Administration 
1.2.1 The Subrecipient shall: 
1.2.1.1 Be responsible for hiring, managing, training, and 
terminating staff as necessary, in accordance with 
Subrecipient's established policy and procedures. 
Make this available at time of monitoring. 
1.2.1.2 Report incidents that may involve a liability issue, 
significant disruptions in services or unusual or 
dangerous interactions or may leave the County 
open for public scrutiny. Agency will report incident 
to County Homeless Services staff by telephone as 
soon as possible within 24 hours following 
occurrence and will provide a detailed incident report 
to County Homeless Services staff within three 
business days following occurrence. 
1.2.1.3 Collaborate in partnership with all Human Service 
Campus partners/providers. 
1.3 
Program Requirements 
1.3.1 Maintain a daily census of residents in the emergency 
shelter using the Homeless Management Information 
System (HMIS). 
1.3.1.1 Post, 
distribute, 
and 
maintain 
the 
following 
documents with culturally appropriate language and 
access to translation services for clients as needed: 
1.3.1.1.1 
Program 
description 
including 
conditions for termination; 
1.3.1.1.2 
Residents' rights and responsibilities 
including the grievance process; 
1.3.1.1.3 
Notice of availability of reasonable 
accommodation for individuals with 
disabilities; and 
1.3.1.1.4 
How to access case management 
and support services.

Contract No. C-22-20-029-3-09 
Amendment No. 9 
Community Bridges, Inc.  
 
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1.3.1.2 Agree to provide full access and share client level 
with the County as requested including HMIS data 
records through the HMIS system in accordance 
with approved Continuum of Care (CoC) data 
sharing policies and procedures. 
1.3.1.3 Share aggregate data at the request of the County 
within 7 days. 
1.3.1.4 Ensure clients have access to safe, secure shelter, 
basic needs and services. 
1.3.1.5 Comply with Coordinated Entry protocol, policies 
and procedures approved by the CoC Governing 
Board. 
1.3.1.6 Maintain a policy manual that includes program 
mission and goals, shelter policy and procedures; 
population served; case management policy and 
procedures; non-discrimination policy; fingerprinting 
procedure; confidentiality statement; and client 
termination policies. 
1.3.1.7 Participate in the annual Point-in-Time Street Count 
coordinated by the Maricopa Regional Continuum of 
Care and HUD census requirements. 
1.3.1.8 Participate and/or host weekly Case Conferencing 
sessions that involve the clients residing in the 
shelter. 
1.3.1.9 Special sessions will be held to staff all clients with 
a length of stay in shelter longer than 90 days. All 
clients that meet this criterion should be provided 
additional support from leadership and staff to move 
towards a positive exit as quickly as possible. 
1.3.1.10 
Subrecipient will ensure all shelter staff are 
trained in CPR, First Aid, and CPI (Crisis 
Prevention Intervention), Trauma Informed 
Care, Motivational Interviewing, Critical Time 
Intervention and appropriate resources to 
provide to clients as needed. At time of 
monitoring, records of training should be 
made available to the County. 
1.4 
Shelter Services and Case management for All Clients 
1.4.1 Establish eligibility and issue a homeless verification letter 
within 72 hours of entry. 
1.4.2 All staff funded under this contract are to have the primary 
goal of supporting clients in exiting shelter to permanent 
housing. 
1.4.3 All clients will receive an initial intake with support, 
assignment of case management and provision of 
resources based on their identified needs within the first 24 
hours of residency. 
1.4.4 All clients will have access to ad hoc support services upon 
request to have the tools and resources to resolve their 
identified needs.

Contract No. C-22-20-029-3-09 
Amendment No. 9 
Community Bridges, Inc.  
 
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1.4.5 Collect and maintain documents for housing readiness and 
coordination. 
1.4.6 Enter client information into Homeless Management 
Information Systems ("HMIS"). 
1.4.7 Case Management include supportive services with regular 
meetings, resource provision, and support for the client until 
they leave the shelter. Service levels may vary based on 
client need. 
1.4.8 Standard levels of case management services include: 
1.4.8.1 Case Management will be individualized and the 
varying degree in which the case manager meets 
with the participant will be determined in their 
housing plan and no less than 1 meeting per week. 
1.4.8.2 Development of a housing plan. 
1.4.8.3 Coordinate with internal and external providers to 
assist the participant with fully accessing their 
housing plan. 
1.4.8.4 Provide support in accessing other services such as: 
mainstream benefits, healthcare services, state 
licensed mental health and chemical dependency 
treatment programs, employment and income 
services, identifications, etc. 
1.4.8.5 Attend case conferencing and provide updates for 
participants residing in the shelter. 
1.4.9 Provide written policies and procedures for Case 
Management including enrollment, staff assignments, ratio 
of a maximum 1:25, and standard levels of service. 
1.5 
Outcomes/Performance Measures 
1.5.1 Known Exit Destination in HMIS above 95%. 
1.5.2 Ensure that 100% of clients are engaged with the Maricopa 
Regional Coordinated Entry System and receive a VI-
SPDAT assessment within 72 hours of shelter entry. 
1.5.3 Ensure above 75% positive exit destinations for case 
managed individuals. 
1.5.4 Case manage 100% of clients. 
1.6 
Indicators 
1.6.1 Average and total length of stay (days) in emergency shelter 
for all clients. 
1.6.2 Percent of clients who move to positive permanent housing 
situation determined by the recorded clients in HMIS with a 
positive permanent housing placement out of the total 
clients served. 
1.6.3 Number of unduplicated clients served in overnight shelter. 
1.6.4 Exit destinations that indicate positive exits, negative exits 
and unknown exits. 
1.6.5 Number and Percent of clients that received case 
management services. 
1.7 
Program Reports 
1.7.1 Provide an overview report every other Monday that shows: 
current capacity, current census number, total exits to 
permanent housing between May 1, 2020- Current, and

Contract No. C-22-20-029-3-09 
Amendment No. 9 
Community Bridges, Inc.  
 
Page 6 of 9 
total number of clients served between May 1, 2020- 
Current using data from HMIS COC-APR Report. 
1.7.2 Monthly reporting to be submitted no later than the 15th 
following the close of the prior month (i.e., February 15th for 
January report) to include: Provide monthly payment 
request for reimbursement. 
1.7.3 Contract Payment Request Form 
1.7.4 Program Reports to be sent monthly: 
1.7.4.1 Outcome report using an agreed upon template that 
reports 
progress 
on 
outcomes/ 
performance 
measures, and indicators listed in the sections 
above. 
1.7.4.2 COC APR 
1.7.4.3 HMIS Exit Destinations Report 
1.7.5 Program Reports to be sent upon request: 
1.7.5.1 HMIS CAPER Report 
1.7.5.2 HMIS Shelter Bed Utilization Report 
1.7.5.3 HMIS Length of Stay Report 
1.7.5.4 HMIS Return to Homelessness Report 
1.7.6 Additional program reports to ensure daytime operation is 
ongoing. 
1.7.7 Provide Quarterly report indicating the expenditure 
percentage of the yearly budget with a budget narrative 
describing the status and any programmatic or financial 
issues. This report is to include all funding sources. 
1.7.8 Within the first month of the executed contract, Subrecipient 
to provide the following: 
1.7.8.1 Finalized annual Agency Budget, including all funding 
sources and costs prior to start of contract. 
1.7.8.2 Audited financial statements from the previous year. 
1.7.8.3 Tax form 990 from the previous year. 
1.8 
Monitoring 
1.8.1 The County will monitor the Subrecipient’s compliance with 
fiscal and programmatic performance under the terms and 
conditions of this Agreement. On-site visits for compliance 
monitoring may be made by either the County at any time 
during 
the 
Subrecipient’s 
normal 
business 
hours, 
announced or unannounced. During an on-site visit, the 
Subrecipient shall make all its records and accounts related 
to work performed under this Agreement available to the 
County for inspection and copying. 
1.8.2 Subrecipient will provide full access, read only, to the project 
in HMIS for the purpose of monitoring client files no more 
than once per quarter. Subrecipient is responsible for 
notifying HMIS Lead Agency and granting access to Funder 
within 3 business days of monitoring notice. 
1.8.3 County will conduct desk monitoring monthly when financial 
and programmatic reports are submitted. 
1.8.4 Maricopa County will conduct on-site monitoring at least 
annually in conjunction with other funders in order to review

Contract No. C-22-20-029-3-09 
Amendment No. 9 
Community Bridges, Inc.  
 
Page 7 of 9 
outputs, outcomes and requirements described in the scope 
of work. 
1.8.5 Subrecipient will provide any ad-hoc reports as requested 
by the County including aggregate or client level data 
through the HMIS System and according to approved CoC 
Data Sharing agreements. Such reporting shall be for the 
purposes of improving access to service. The County 
reserves the right to add, remove or revise reporting 
requirements at its discretion. 
 
D. 
Revise 
Section 
4 
(Compensation), 
Paragraph 
4.0 
(Reimbursement), 
Subparagraph 4.1, by removing it in its entirety and replacing it with the following: 
4.1 
The Subrecipient shall submit the June 2022 invoice no later than July 15, 
2022. Thereafter, the Subrecipient shall submit monthly invoices no later 
than the 15th calendar day of each month. Sufficient backup also shall be 
attached to the invoices, such as a General Ledger or a detailed 
Expenditure Report, with the included charges identified. 
 
E. 
The Agreement total shall be increased from $3,627,518 to a not-to-exceed 
amount of $8,701,021.78. 
 
F. 
Revise Attachment A (CBI Operating Budget) attached and incorporated into the 
Agreement. 
 
III. 
Section II above contains all the changes to the Agreement made by this Amendment No. 
9. All other terms and conditions of the Agreement and previously approved Amendments 
and Administrative Change Order No. 1 shall remain unchanged and in full force and effect 
as executed by the Parties. 
 
IV. 
The Parties have authorized the undersigned to execute this Amendment No. 9 on their 
behalf and shall remain effective upon approval and signature by both Parties. 
 
 
(Signatures are contained on the following page)

Contract No. C-22-20-029-3-09 
Amendment No. 9 
Community Bridges, Inc.  
 
Page 8 of 9 
IN WITNESS, the Parties have approved and signed this Amendment No. 9: 
 
COMMUNITY BRIDGES, INC.: 
By: 
__________________________________ 
John Hogeboom                                  Date 
Chief Executive Officer 
MARICOPA COUNTY: 
 
By: 
 
 
____________________________________ 
Bill Gates                                                  Date 
Chairman, Board of Supervisors 
 
 
 
ATTESTATION: 
 
 
____________________________________ 
Juanita Garza                                          Date 
Clerk of the Board 
 
 
 
This Amendment No. 9 has been reviewed by 
the undersigned Deputy County Attorney who 
has determined that it is proper in form and 
within the powers and authority granted under 
the laws of the State of Arizona. 
 
 
APPROVED AS TO FORM: 
By: 
 
 
____________________________________ 
Deputy County Attorney                          Date

Contract No. C-22-20-029-3-09 
Amendment No. 9 
Community Bridges, Inc.  
 
Page 9 of 9 
Attachment A 
CBI Operating Budget 
 
 
 
 
Category 
Annual Cost 
Salaries 
$1,848,175.93 
ERE on Salaries 
$456,142.45 
 
Professional Fees 
$9,421.80 
Vehicle Mileage 
$32,263.92 
Lodging & Meals 
$- 
Direct Supplies 
$109,063.08 
FTE Supplies (Laptops, IT Supplies) 
$21,486.30 
Office Supplies 
$11,306.16 
Equipment* 
$- 
HMIS 
$- 
Telephone 
$48,892.25 
Indirect Admin Cost 
$- 
TBD 
$- 
Miscellaneous 
$- 
 
Annual Total 
$2,536,751.89 
24 Month Total 
$5,073,503.78