CONTRACT 220226-RFP TUTOR TIME LEARNING CENTER CONTRACT.PDF

Maricopa County — Formal (2022-06-22)

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CONTRACT HEAD START CHILD CARE SERVICES  
220226-RFP 
 
 
This contract is entered into this 22nd day of June, 2022 by and between Maricopa County (“County”), a 
political subdivision of the State of Arizona, and Tutor Time Learning Center, an Arizona corporation 
(“Contractor”) for the purchase of Head Start Child Care Services. The Contractor shall provide 17 
classrooms for children 0-3 years of age (8 children per classroom) and 3 classrooms for children ages 3-
5 (20 children per classroom). 
 
1.0 
CONTRACT TERM 
 
1.1 
This contract is for a term of one year, beginning on the 1st of July, 2022 and ending the 
30th of June, 2023. 
 
2.0 
OPTION TO RENEW 
 
The County may, at its option and with the concurrence of the Contractor, renew the term of this 
contract up to a maximum of four additional year(s), (or at the County’s sole discretion, extend the 
contract on a month-to-month basis for a maximum of six months after expiration). The Contractor 
shall be notified in writing by the Office of Procurement Services of the County’s intention to renew 
the contract term at least 60 calendar days prior to the expiration of the original contract term. 
 
3.0 
CONTRACT COMPLETION 
 
In preparation for contract completion, the Contractor shall make all reasonable efforts for an 
orderly transition of its duties and responsibilities to another provider and/or to the County. This 
may include, but is not limited to, preparation of a transition plan and cooperation with the County 
or other providers in the transition. The transition includes the transfer of all records and other data 
in the possession, custody, or control of the Contractor that are required to be provided to the 
County either by the terms of this agreement or as a matter of law. The provisions of this clause 
shall survive the expiration or termination of this agreement. 
 
4.0 
PAYMENTS 
 
4.1 
As consideration for performance of the duties described herein, County shall pay 
Contractor the sum(s) stated in Exhibit D – Pricing Sheet. 
 
4.2 
Payment shall be made upon the County’s receipt of a properly completed invoice. 
 
4.3 
INVOICES 
 
4.3.1 
The Contractor shall submit one legible copy of their detailed invoice before 
payment(s) will be made. Incomplete invoices will not be processed. At a 
minimum, the invoice must provide the following information: 
 
• 
Company name, address, and contact information 
• 
County bill-to name and contact information 
• 
Contract serial number

SERIAL 220226-RFP 
 
• 
County purchase order number 
• 
Invoice number and date 
• 
Payment terms – Net 0 
• 
Date of service or delivery 
• 
Total amount due 
  
4.3.2 
Invoices shall be submitted to HSDFinance@Maricopa.gov 
 
4.3.3 
Problems regarding billing or invoicing shall be directed to the department as listed 
on the purchase order. 
  
4.3.4 
Payment shall only be made to the Contractor by Accounts Payable through the 
Maricopa County Vendor Express Payment Program. This is an electronic funds 
transfer (EFT) process. After contract award, the Contractor shall complete the 
Vendor Registration Form accessible from the County Department of Finance 
Vendor 
Registration 
Web 
Site 
https://www.maricopa.gov/5169/Vendor-
Information. 
  
4.3.5 
EFT payments to the routing and account numbers designated by the Contractor 
shall include the details on the specific invoices that the payment covers. The 
Contractor is required to discuss remittance delivery capabilities with their 
designated financial institution for access to those details. 
 
4.4 
APPLICABLE TAXES 
 
4.4.1 
It is the responsibility of the Contractor to determine any and all applicable taxes 
and include those taxes in their proposal. The legal liability to remit the tax is on 
the entity conducting business in Arizona. Tax is not a determining factor in 
contract award. 
 
4.4.2 
The County will look at the price or offer submitted and will not deduct, add, or alter 
pricing based on speculation or application of any taxes, nor will the County 
provide Contractor any advice or guidance regarding taxes. If you have questions 
regarding your tax liability, seek advice from a tax professional prior to submitting 
your bid. You may also find information at https://www.azdor.gov/Business.aspx. 
Once your bid is submitted, the offer is valid for the time specified in this solicitation, 
regardless of mistake or omission of tax liability. If the County finds overpayment 
of a project due to tax consideration that was not due, the Contractor will be liable 
to the County for that amount, and by contracting with the County agrees to remit 
any overpayments back to the County for miscalculations on taxes included in a 
bid price. 
 
4.4.3 
Tax Indemnification: Contractor and all subcontractors shall pay all Federal, State, 
and local taxes applicable to their operation and any persons employed by the 
Contractor. Contractor shall, and require all subcontractors to, hold Maricopa 
County harmless from any responsibility for taxes, damages, and interest, if 
applicable, contributions required under Federal and/or State and local laws and 
regulations, and any other costs including: transaction privilege taxes, 
unemployment 
compensation 
insurance, 
Social 
Security, 
and 
workers’ 
compensation. Contractor may be required to establish, to the satisfaction of 
County, that any and all fees and taxes due to the City or the State of Arizona for 
any license or transaction privilege taxes, use taxes, or similar excise taxes are 
currently paid (except for matters under legal protest). 
 
5.0 
AVAILABILITY OF FUNDS 
 
5.1 
The provisions of this contract relating to payment for services shall become effective when 
funds assigned for the purpose of compensating the Contractor as herein provided are 
actually available to County for disbursement. The County shall be the sole judge and

SERIAL 220226-RFP 
 
authority in determining the availability of funds under this contract. County shall keep the 
Contractor fully informed as to the availability of funds. 
 
5.2 
If any action is taken by, any State agency, Federal department, or any other agency or 
instrumentality to suspend, decrease, or terminate its fiscal obligations under, or in 
connection with, this contract, County may amend, suspend, decrease, or terminate its 
obligations under, or in connection with, this contract. In the event of termination, County 
shall be liable for payment only for services rendered prior to the effective date of the 
termination, provided that such services are performed in accordance with the provisions 
of this contract. County shall give written notice of the effective date of any suspension, 
amendment, or termination under this section, at least 10 days in advance. 
 
6.0 
STRATEGIC ALLIANCE for VOLUME EXPENDITURES (SAVE) 
 
The County is a member of the SAVE cooperative purchasing group. SAVE includes the State of 
Arizona, many Phoenix metropolitan area municipalities, and many K-12 unified school districts. 
Under the SAVE Cooperative Purchasing Agreement, and with the concurrence of the successful 
respondent under this solicitation, a member of SAVE may access a contract resulting from a 
solicitation issued by the County. If contractor does not want to grant such access to a member of 
SAVE, state so in contractor’s bid. In the absence of a statement to the contrary, the County will 
assume that contractor does wish to grant access to any contract that may result from this bid. The 
County assumes no responsibility for any purchases by using entities. 
 
7.0 
INTERGOVERNMENTAL COOPERATIVE PURCHASING AGREEMENTS (ICPAs) 
 
County currently holds ICPAs with numerous governmental entities. These agreements allow those 
entities, with the approval of the Contractor, to purchase their requirements under the terms and 
conditions of the County contract. It is the responsibility of the non-County government entity to 
perform its own due diligence on the acceptability of the contract under its applicable procurement 
rules, processes, and procedures. Certain governmental agencies may not require an ICPA and 
may utilize this contract if it meets their individual requirements. Other governmental agencies may 
enter into a separate Statement of Work with the Contractor to meet their own requirements. The 
County is not a party to any uses of this contract by other governmental entities. 
 
8.0 
TERMS AND CONDITIONS 
 
8.1 
INDEMNIFICATION 
 
8.1.1 
To the fullest extent permitted by law, and to the extent that claims, damages, 
losses, or expenses are not covered and paid by insurance purchased by the 
contractor, the contractor shall defend, indemnify, and hold harmless the County 
(as Owner), its agents, representatives, officers, directors, officials, and employees 
from and against all claims, damages, losses, and expenses (including, but not 
limited to attorneys' fees, court costs, expert witness fees, and the costs and 
attorneys' fees for appellate proceedings) arising out of, or alleged to have resulted 
from, the negligent acts, errors, omissions, or mistakes relating to the performance 
of this contract. 
 
8.1.2 
Contractor's duty to defend, indemnify, and hold harmless the County, its agents, 
representatives, officers, directors, officials, and employees shall arise in 
connection with any claim, damage, loss, or expense that is attributable to bodily 
injury, sickness, disease, death, or injury to, impairment of, or destruction of 
tangible property, including loss of use resulting therefrom, caused by negligent 
acts, errors, omissions, or mistakes in the performance of this contract, but only to 
the extent caused by the negligent acts or omissions of the contractor, a 
subcontractor, anyone directly or indirectly employed by them, or anyone for 
whose acts they may be liable, regardless of whether or not such claim, damage, 
loss, or expense is caused in part by a party indemnified hereunder.

SERIAL 220226-RFP 
 
8.1.3 
The amount and type of insurance coverage requirements set forth herein will in 
no way be construed as limiting the scope of the indemnity in this section. 
 
8.1.4 
The scope of this indemnification does not extend to the sole negligence of County. 
 
8.2 
INSURANCE 
 
8.2.1 
Contractor, at Contractor’s own expense, shall purchase and maintain, at a 
minimum, the herein stipulated insurance from a company or companies duly 
licensed by the State of Arizona and possessing an AM Best, Inc. category rating 
of B++. In lieu of State of Arizona licensing, the stipulated insurance may be 
purchased from a company or companies, which are authorized to do business in 
the State of Arizona, provided that said insurance companies meet the approval of 
County. The form of any insurance policies and forms must be acceptable to 
County. 
 
8.2.2 
All insurance required herein shall be maintained in full force and effect until all 
work or service required to be performed under the terms of the contract is 
satisfactorily completed and formally accepted. Failure to do so may, at the sole 
discretion of County, constitute a material breach of this contract. 
 
8.2.3 
In the event that the insurance required is written on a claims-made basis, 
Contractor warrants that any retroactive date under the policy shall precede the 
effective date of this contract and either continuous coverage will be maintained, 
or an extended discovery period will be exercised for a period of two years 
beginning at the time work under this contract is completed. 
 
8.2.4 
Contractor’s insurance shall be primary insurance as respects County, and any 
insurance or self-insurance maintained by County shall not contribute to it. 
 
8.2.5 
Any failure to comply with the claim reporting provisions of the insurance policies 
or any breach of an insurance policy warranty shall not affect the County’s right to 
coverage afforded under the insurance policies. 
 
8.2.6 
The insurance policies may provide coverage that contains deductibles or self-
insured retentions. Such deductible and/or self-insured retentions shall not be 
applicable with respect to the coverage provided to County under such policies. 
Contractor shall be solely responsible for the deductible and/or self-insured 
retention and County, at its option, may require Contractor to secure payment of 
such deductibles or self-insured retentions by a surety bond or an irrevocable and 
unconditional letter of credit. 
 
8.2.7 
The insurance policies required by this contract, except Workers’ Compensation 
and Errors and Omissions, shall name County, its agents, representatives, officers, 
directors, officials, and employees as additional insureds. 
 
8.2.8 
The policies required hereunder, except Workers’ Compensation and Errors and 
Omissions, shall contain a waiver of transfer of rights of recovery (subrogation) 
against County, its agents, representatives, officers, directors, officials, and 
employees for any claims arising out of Contractor’s work or service. 
 
8.2.9 
If available, the insurance policies required by this contract may be combined with 
Commercial Umbrella Insurance policies to meet the minimum limit requirements. 
If a Commercial Umbrella insurance policy is utilized to meet insurance 
requirements, the Certificate of Insurance shall indicate which lines the 
Commercial Umbrella Insurance covers. 
 
8.2.9.1 Commercial General Liability

SERIAL 220226-RFP 
 
Commercial General Liability (CGL) insurance and, if necessary, 
Commercial Umbrella insurance with a limit of not less than $2,000,000 
for each occurrence, $4,000,000 Products/Completed Operations 
Aggregate, and $4,000,000 General Aggregate Limit. The policy shall 
include coverage for premises liability, bodily injury, broad form property 
damage, personal injury, products and completed operations and blanket 
contractual coverage, and shall not contain any provisions which would 
serve to limit third party action over claims. There shall be no endorsement 
or modifications of the CGL limiting the scope of coverage for liability 
arising from explosion, collapse, or underground property damage. 
 
8.2.9.2 Automobile Liability 
 
Commercial/Business Automobile Liability insurance with a combined 
single limit for bodily injury and property damage of not less than 
$1,000,000 each occurrence with respect to any of the Contractor’s 
owned, hired, and non-owned vehicles assigned to or used in performance 
of the Contractor’s work or services or use or maintenance of the premises 
under this contract.  
 
8.2.9.3 Workers’ Compensation 
 
8.2.9.3.1 Workers’ compensation insurance to cover obligations imposed 
by Federal and State statutes having jurisdiction of Contractor’s 
employees engaged in the performance of the work or services 
under this contract; and Employer’s Liability insurance of not 
less than $1,000,000 for each accident, $1,000,000 disease for 
each employee, and $1,000,000 disease policy limit.  
 
8.2.9.3.2 Contractor, its subcontractors, and sub-subcontractors waive all 
rights against this contract and its agents, officers, directors, and 
employees for recovery of damages to the extent these 
damages are covered by the workers’ compensation and 
Employer’s Liability or Commercial Umbrella Liability insurance 
obtained by Contractor, its subcontractors, and its sub-
subcontractors pursuant to this contract. 
 
8.2.9.4 Professional Liability Insurance 
 
Contractor shall maintain Professional Liability insurance which will 
provide coverage for any and all acts arising out of the work or services 
performed by the contractor under the terms of this contract, with a limit of 
not less than $1,000,000 for each claim, and $3,000,000 aggregate 
claims. 
 
8.2.9.5 Sexual Molestation and Physical Abuse 
 
The policy shall be endorsed to include coverage for sexual molestation 
and physical abuse at limits not less than $2,000,000.00 per occurrence 
and $4,000,000.00 aggregate. These limits may be included within a 
General Liability policy, Professional Liability policy or provided by 
separate endorsement with its own limits as required. Contractor must 
provide the following statement on their Certificate(s) of Insurance: 
“Sexual molestation and physical abuse coverage is included.” 
Policies/certificates stating that “Sexual molestation and physical abuse 
coverage is not excluded” do not meet this requirement.

SERIAL 220226-RFP 
 
8.2.10 Certificates of Insurance 
 
8.2.10.1 Prior to contract award, Contractor shall furnish the County with valid 
and complete Certificates of Insurance, or formal endorsements as 
required by the contract in the form provided by the County, issued by 
Contractor’s insurer(s), as evidence that policies providing the required 
coverage, conditions and limits required by this contract are in full force 
and effect. Such certificates shall identify this contract number and title. 
 
8.2.10.2 In the event any insurance policy(ies) required by this contract is (are) 
written on a claims-made basis, coverage shall extend for two years past 
completion and acceptance of Contractor’s work or services and as 
evidenced by annual certificates of insurance. 
 
8.2.10.3 If a policy does expire during the life of the Contract, a renewal certificate 
must be sent to County 15 calendar days prior to the expiration date. 
 
8.2.10.4 Certificates of Insurance shall identify Maricopa County as the additional 
insured/certificate holder as follows: 
 
Maricopa County 
c/o Risk Management 
301 W Jefferson St, Suite 910 
Phoenix, AZ 85003 
 
8.2.11 Cancellation and Expiration Notice 
 
Applicable to all insurance policies required within the insurance requirements of 
this contract, Contractor’s insurance shall not be permitted to expire, be 
suspended, be canceled, or be materially changed for any reason without 30 days 
prior written notice to Maricopa County. Contractor must provide to Maricopa 
County, within two business days of receipt, if they receive notice of a policy that 
has been or will be suspended, canceled, materially changed for any reason, has 
expired, or will be expiring. Such notice shall be sent directly to Maricopa County 
Office of Procurement Services and shall be mailed, or hand delivered to 301 W. 
Jefferson St., 7th Floor, Phoenix, AZ 85003, or emailed to the procurement officer 
noted in the solicitation. 
 
8.3 
FORCE MAJEURE 
 
8.3.1 
Neither party shall be liable for failure of performance, nor incur any liability to the 
other party on account of any loss or damage resulting from any delay or failure to 
perform all or any part of this contract, if such delay or failure is caused by events, 
occurrences, or causes beyond the reasonable control and without negligence of 
the parties. Such events, occurrences, or causes include, but are not limited to, 
acts of God/nature (including fire, flood, earthquake, storm, hurricane, or other 
natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is 
declared or not), civil war, riots, rebellion, revolution, insurrection, military or 
usurped power or confiscation, terrorist activities, nationalization, government 
sanction, lockout, blockage, embargo, labor dispute, strike, and interruption or 
failure of electricity or telecommunication service, and pandemic. 
 
8.3.2 
Each party, as applicable, shall give the other party notice of its inability to perform 
and particulars in reasonable detail of the cause of the inability. Each party must 
use best efforts to remedy the situation and remove, as soon as practicable, the 
cause of its inability to perform or comply. 
 
8.3.3 
The party asserting Force Majeure as a cause for non-performance shall have the 
burden of proving that reasonable steps were taken to minimize delay or damages

SERIAL 220226-RFP 
 
caused by foreseeable events, that all non-excused obligations were substantially 
fulfilled, and that the other party was timely notified of the likelihood or actual 
occurrence which would justify such an assertion, so that other prudent 
precautions could be contemplated. 
 
8.4 
ORDERING AUTHORITY 
 
Any request for purchase shall be accompanied by a valid purchase order issued by a 
County department or directed by a Certified Agency Procurement Aid (CAPA) with a 
purchase card for payment. 
 
8.5 
NO MINIMUM OR MAXIMUM PURCHASE OBLIGATION 
 
This contract does not guarantee any minimum or maximum purchases will be made. 
Orders will only be placed under this contract when the County identifies a need and proper 
authorization and documentation have been approved. 
 
8.6 
PURCHASE ORDERS 
 
8.6.1 
County reserves the right to cancel purchase orders within a reasonable period of 
time after issuance. Should a purchase order be canceled, the County agrees to 
reimburse the Contractor for actual and documentable costs incurred by the 
Contractor in response to the purchase order. The County will not reimburse the 
Contractor for any costs incurred after receipt of County notice of cancellation, or 
for lost profits, or for shipment of product prior to issuance of purchase order. 
 
8.6.2 
Contractor agrees to accept verbal notification of cancellation of purchase orders 
from the County procurement officer with written notification to follow. Contractor 
specifically acknowledges to be bound by this cancellation policy. 
 
8.7 
BACKGROUND CHECK 
 
Respondents may be required to pass multiple background checks (e.g. Sheriff’s Office, 
County Attorney's Office, Courts, as well as Maricopa County general government) to 
determine if the respondent is acceptable to do business with the County. This applies to, 
but is not limited to, the company, subcontractors, and employees, and the failure to pass 
these checks shall deem the respondent non-responsible. 
 
8.8 
SUSPENSION OF WORK 
 
The procurement officer may order the Contractor, in writing, to suspend, delay, or interrupt 
all or any part of the work of this contract for the period of time that the procurement officer 
determines appropriate for the convenience of the County. No adjustment shall be made 
under this clause for any suspension, delay, or interruption to the extent that performance 
would have been so suspended, delayed, or interrupted by any other cause, including the 
fault or negligence of the Contractor. No request for adjustment under this clause shall be 
granted unless the claim, in an amount stated, is asserted in writing as soon as practicable 
after the termination of the suspension, delay, or interruption, but not later than the date of 
final payment under the contract. 
 
8.9 
STOP WORK ORDER 
 
8.9.1 
The procurement officer may, at any time, by written order to the Contractor, 
require the Contractor to stop all, or any part, of the work called for by this contract 
for a period of 90 calendar days after the order is delivered to the Contractor, and 
for any further period to which the parties may agree. The order shall be specifically 
identified as a stop work order issued under this clause. Upon receipt of the order, 
the Contractor shall immediately comply with its terms and take all reasonable 
steps to minimize the incurrence of costs allocable to the work covered by the order

SERIAL 220226-RFP 
 
during the period of work stoppage. Within a period of 90 calendar days after a 
stop work order is delivered to the Contractor, or within any extension of that period 
to which the parties shall have agreed, the procurement officer shall either: 
 
8.9.1.1 cancel the stop work order; or  
 
8.9.1.2 terminate the work covered by the order as provided in the Termination for 
Default or the Termination for Convenience clause of this contract. 
 
8.9.1.3 The procurement officer may make an equitable adjustment in the delivery 
schedule and/or contract price, and the contract shall be modified, in 
writing, accordingly, if the Contractor demonstrates that the stop work 
order resulted in an increase in costs to the Contractor 
 
8.10 
TERMINATION FOR CONVENIENCE 
 
Maricopa County may terminate the resultant contract for convenience by providing 60 
calendar days advance notice to the Contractor. 
 
8.11 
TERMINATION FOR DEFAULT 
 
8.11.1 The County may, by written Notice of Default to the Contractor, terminate this 
contract in whole or in part if the Contractor fails to: 
 
8.11.1.1 deliver the supplies or to perform the services within the time specified 
in this contract or any extension;  
 
8.11.1.2 make progress, so as to endanger performance of this contract; or 
 
8.11.1.3 perform any of the other provisions of this contract. 
 
8.11.2 The County’s right to terminate this contract under these subparagraphs may be 
exercised if the Contractor does not cure such failure within 10 business days (or 
more if authorized in writing by the County) after receipt of a Notice to Cure from 
the procurement officer specifying the failure. 
 
8.12 
PERFORMANCE 
 
It shall be the Contractor’s responsibility to meet the proposed performance requirements. 
Maricopa County reserves the right to obtain services on the open market in the event the 
Contractor fails to perform, and any price differential will be charged against the Contractor. 
 
8.13 
CONTRACTOR EMPLOYEE MANAGEMENT 
 
8.13.1 Contractor shall endeavor to maintain the personnel proposed in their proposal 
throughout the performance of this contract. 
 
8.13.2 If Contractor personnel’s employment status changes, Contractor shall provide 
County a list of proposed replacements with equivalent or greater experience. 
 
8.13.3 Under no circumstances shall the implementation schedule to be impacted by a 
personnel change on the part of the Contractor. 
 
8.13.4 Contractor shall not reassign any key personnel identified in their proposal without 
the express consent of the County. 
 
8.13.5 County reserves the right to request the replacement of any Contractor personnel 
at any time, for any reason.

SERIAL 220226-RFP 
 
8.14 
USAGE REPORT 
 
The Contractor shall furnish the County a usage report, upon request, delineating the 
acquisition activity governed by the contract. The format of the report shall be approved by 
the County and shall disclose the quantity and dollar value of each contract item by 
individual unit of measure. 
 
8.15 
STATUTORY RIGHT OF CANCELLATION FOR CONFLICT OF INTEREST 
 
Notice is given that, pursuant to A.R.S. § 38-511, the County may cancel any contract 
without penalty or further obligation within three years after execution of the contract, if any 
person significantly involved in initiating, negotiating, securing, drafting, or creating the 
contract on behalf of the County is at any time, while the contract or any extension of the 
contract is in effect, an employee or agent of any other party to the contract in any capacity 
or consultant to any other party of the contract with respect to the subject matter of the 
contract. Additionally, pursuant to A.R.S. § 38-511, the County may recoup any fee or 
commission paid or due to any person significantly involved in initiating, negotiating, 
securing, drafting, or creating the contract on behalf of the County from any other party to 
the contract arising as the result of the contract. 
 
8.16 
OFFSET FOR DAMAGES 
 
In addition to all other remedies at Law or Equity, the County may offset from any money 
due to the Contractor any amounts Contractor owes to the County for damages resulting 
from breach or deficiencies in performance of the contract. 
 
8.17 
SUBCONTRACTING 
 
8.17.1 The Contractor may not assign to another Contractor or subcontract to another 
party for performance of the terms and conditions hereof without the written 
consent of the County. All correspondence authorizing subcontracting must 
reference the bid serial number and identify the job or project. 
 
8.17.2 The subcontractor’s rate for the job shall not exceed that of the prime Contractor’s 
rate, as bid in the pricing section, unless the prime Contractor is willing to absorb 
any higher rates. The subcontractor’s invoice shall be invoiced directly to the prime 
Contractor, who in turn shall pass-through the costs to the County, without mark-
up. A copy of the subcontractor’s invoice must accompany the prime Contractor’s 
invoice. 
 
8.18 
AMENDMENTS 
 
All amendments to this contract shall be in writing and approved/signed by both parties. 
Maricopa County Office of Procurement Services shall be responsible for approving all 
amendments for Maricopa County. 
 
8.19 
ADDITIONS/DELETIONS OF REQUIREMENTS 
 
The County reserves the right to add and/or delete materials and services to a contract. If 
a service requirement is deleted, payment to the Contractor will be reduced proportionately, 
to the amount of service reduced in accordance with the bid price. If additional materials 
or services are required from a contract, prices for such additions will be negotiated 
between the Contractor and the County. 
 
8.20 
RIGHTS IN DATA 
 
8.20.1 The County shall have the use of data and reports resulting from a contract without 
additional cost or other restriction except as may be established by law or 
applicable regulation. Each party shall supply to the other party, upon request, any

SERIAL 220226-RFP 
 
available information that is relevant to a contract and to the performance 
thereunder. 
 
8.20.2 Data, records, reports, and all other information generated for the County by a third 
party as the result of a contract are the property of the County and shall be provided 
in a format designated by the County or shall be and remain accessible to the 
County into perpetuity. 
 
8.21 
ACCESS TO AND RETENTION OF RECORDS FOR THE PURPOSE OF AUDIT AND/OR 
OTHER REVIEW 
 
8.21.1 In accordance with Section MC1-373 of the Maricopa County Procurement Code, 
the Contractor agrees to retain (physical or digital copies of) all books, records, 
accounts, statements, reports, files, and other records and back-up documentation 
relevant to this contract for six years after final payment or until after the resolution 
of any audit questions, which could be more than six years, whichever is longest. 
The County, Federal or State auditors and any other persons duly authorized by 
the department shall have full access to and the right to examine, copy, and make 
use of, any and all said materials. 
 
8.21.2 If the Contractor’s books, records, accounts, statements, reports, files, and other 
records and back-up documentation relevant to this contract are not sufficient to 
support and document that requested services were provided, the Contractor shall 
reimburse Maricopa County for the services not so adequately supported and 
documented. 
 
8.22 
AUDIT DISALLOWANCES 
 
If at any time it is determined by the County that a cost for which payment has been made 
is a disallowed cost, the County shall notify the Contractor in writing of the disallowance. 
The course of action to address the disallowance shall be at sole discretion of the County, 
and may include either an adjustment to future invoices, request for credit, request for a 
check, or a deduction from current invoices submitted by the Contractor equal to the 
amount of the disallowance, or to require reimbursement forthwith of the disallowed amount 
by the Contractor by issuing a check payable to Maricopa County. 
 
8.23 
STRICT COMPLIANCE 
 
Acceptance by County of a performance that is not in strict compliance with the terms of 
the contract shall not be deemed to be a waiver of strict compliance with respect to all other 
terms of the contract. 
 
8.24 
VALIDITY 
 
The invalidity, in whole or in part, of any provision of this contract shall not void or affect 
the validity of any other provision of the contract. 
 
8.25 
SEVERABILITY 
 
The removal, in whole or in part, of any provision of this contract shall not void or affect the 
validity of any other provision of this contract. 
 
8.26 
RELATIONSHIPS 
 
8.26.1 In the performance of the services described herein, the Contractor shall act solely 
as an independent Contractor, and nothing herein or implied herein shall at any 
time be construed as to create the relationship of employer and employee, co-
employee, partnership, principal and agent, or joint venture between the County 
and the Contractor.

SERIAL 220226-RFP 
 
 
8.26.2 The County reserves the right of final approval on proposed staff. Also, upon 
request by the County, the Contractor will be required to remove any employees 
working on County projects and substitute personnel based on the discretion of 
the County within two business days, unless previously approved by the County. 
 
8.27 
WRITTEN CERTIFICATION PURSUANT to A.R.S. § 35-393.01 
 
If vendor engages in for-profit activity and has 10 or more employees, and if this agreement 
has a value of $100,000 or more, vendor certifies it is not currently engaged in, and agrees 
for the duration of this agreement to not engage in, a boycott of goods or services from 
Israel. This certification does not apply to a boycott prohibited by 50 U.S.C. § 4842 or a 
regulation issued pursuant to 50 U.S.C. § 4842. 
 
8.28 
CERTIFICATION REGARDING DEBARMENT AND SUSPENSION 
 
8.28.1 The undersigned (authorized official signing on behalf of the Contractor) certifies 
to the best of his or her knowledge and belief that the Contractor, its current 
officers, and directors: 
 
8.28.1.1 are not presently debarred, suspended, proposed for debarment, 
declared ineligible, or voluntarily excluded from being awarded any 
contract or grant by any United States department or agency or any state, 
or local jurisdiction; 
 
8.28.1.2 have not within a three-year period preceding this contract: 
 
8.28.1.2.1 
been convicted of fraud or any criminal offense in connection 
with obtaining, attempting to obtain, or as the result of 
performing a government entity (Federal, State or local) 
transaction or contract; or 
 
8.28.1.2.2 
been convicted of violation of any Federal or State antitrust 
statutes or conviction for embezzlement, theft, forgery, 
bribery, falsification or destruction of records, making false 
statements, or receiving stolen property regarding a 
government entity transaction or contract; 
 
8.28.1.3 are not presently indicted or criminally charged by a government entity 
(Federal, State or local) with commission of any criminal offenses in 
connection with obtaining, attempting to obtain, or as the result of 
performing a government entity public (Federal, State or local) 
transaction or contract; 
 
8.28.1.4 are not presently facing any civil charges from any governmental entity 
regarding obtaining, attempting to obtain, or from performing any 
governmental entity contract or other transaction; and  
 
8.28.1.5 have not within a three-year period preceding this contract had any public 
transaction (Federal, State or local) terminated for cause or default. 
 
8.28.2 If any of the above circumstances described in the paragraph are applicable to the 
entity submitting a bid for this requirement, include with your bid an explanation of 
the matter including any final resolution. 
 
8.28.3 The Contractor shall include, without modification, this clause in all lower tier 
covered transactions (i.e. transactions with subcontractors or sub-subcontractors) 
and in all solicitations for lower tier covered transactions related to this contract. If

SERIAL 220226-RFP 
 
this clause is applicable to a subcontractor or sub-subcontractor, the Contractor 
shall include the information required by this clause with their bid. 
 
8.29 
VERIFICATION REGARDING COMPLIANCE WITH A.R.S. § 41-4401 AND FEDERAL 
IMMIGRATION LAWS AND REGULATIONS 
 
8.29.1 By entering into the contract, the Contractor warrants compliance with the 
Immigration and Nationality Act (INA using E-Verify) and all other Federal 
immigration laws and regulations related to the immigration status of its employees 
and A.R.S. § 23-214(A). The Contractor shall obtain statements from its 
subcontractors certifying compliance and shall furnish the statements to the 
procurement officer upon request. These warranties shall remain in effect through 
the term of the contract. The Contractor and its subcontractors shall also maintain 
Employment Eligibility Verification forms (I-9) as required by the Immigration Reform 
and Control Act of 1986, as amended from time to time, for all employees performing 
work under the contract and verify employee compliance using the E-Verify system 
and shall keep a record of the verification for the duration of the employee’s 
employment or at least three years, whichever is longer. I-9 forms are available for 
download at www.uscis.gov. 
 
8.29.2 The County retains the legal right to inspect documents of Contractor and 
subcontractor employees performing work under this contract to verify compliance 
with paragraph 8.29.1 of this section. Contractor and subcontractor shall be given 
reasonable notice of the County’s intent to inspect and shall make the documents 
available at the time and date specified. Should the County suspect or find that the 
Contractor or any of its subcontractors are not in compliance, the County will 
consider this a material breach of the contract and may pursue any and all remedies 
allowed by law, including, but not limited to: suspension of work, termination of the 
contract for default, and suspension and/or debarment of the Contractor. All costs 
necessary to verify compliance are the responsibility of the Contractor. 
 
8.30 
CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS AND REQUIREMENT TO 
INFORM EMPLOYEES OF WHISTLEBLOWER RIGHTS 
 
8.30.1 The parties agree that this contract and employees working on this contract will be 
subject to the Contractor employee whistleblower protections established by Title 
41 U.S.C. § 4712 and Section 3.908 of the Federal Acquisition Regulation. 
 
8.30.2 Contractor shall inform its employees in writing, in the predominant language of 
the workforce, of employee whistleblower rights and protections under 41 U.S.C. 
§ 4712, as described in Section 3.908 of the Federal Acquisition Regulation. 
Documentation of such employee notification must be kept on file by Contractor 
and copies provided to County upon request. 
 
8.30.3 Contractor shall insert the substance of this clause, including this paragraph, in all 
subcontracts over the simplified acquisition threshold ($250,000 as of fiscal year 
2018). 
 
8.31 
CONTRACTOR LICENSE REQUIREMENT 
 
8.31.1 The Contractor shall procure all permits, insurance, and licenses, and pay the 
charges and fees necessary and incidental to the lawful conduct of his/her 
business, and as necessary complete any requirements, by any and all 
governmental or non-governmental entities as mandated to maintain compliance 
with and remain in good standing. The Contractor shall keep fully informed of 
existing and future trade or industry requirements, and Federal, State, and local 
laws, ordinances, and regulations which in any manner affect the fulfillment of a 
contract and shall comply with the same. Contractor shall immediately notify both

SERIAL 220226-RFP 
 
Office of Procurement Services and the department of any and all changes 
concerning permits, insurance, or licenses. 
 
8.32 
INFLUENCE 
 
8.32.1 As prescribed in MC1-1203 of the Maricopa County Procurement Code, any effort 
to influence an employee or agent to breach the Maricopa County Ethical Code of 
Conduct or any ethical conduct, may be grounds for disbarment or suspension 
under MC1-902. 
 
8.32.2 An attempt to influence includes, but is not limited to: 
 
8.32.2.1 A person offering or providing a gratuity, gift, tip, present, donation, 
money, entertainment or educational passes or tickets, or any type of 
valuable contribution or subsidy that is offered or given with the intent to 
influence a decision, obtain a contract, garner favorable treatment, or 
gain favorable consideration of any kind. 
 
8.32.3 If a person attempts to influence any employee or agent of Maricopa County, the 
chief procurement officer, or his designee, reserves the right to seek any remedy 
provided by the Maricopa County Procurement Code, any remedy in equity or in 
the law, or any remedy provided by this contract.  
 
8.33 
CONFIDENTIAL INFORMATION 
 
8.33.1 Any information obtained in the course of performing this contract may include 
information that is proprietary or confidential to the County. This provision 
establishes the Contractor’s obligation regarding such information. 
 
8.33.2 The Contractor shall establish and maintain procedures and controls that are 
adequate to assure that no information contained in its records and/or obtained 
from the County or from others in carrying out its functions (services) under the 
contract shall be used by or disclosed by it, its agents, officers, or employees, 
except as required to efficiently perform duties under the contract. The Contractor’s 
procedures and controls, at a minimum, must be the same procedures and controls 
it uses to protect its own proprietary or confidential information. If, at any time 
during the duration of the contract, the County determines that the procedures and 
controls in place are not adequate, the Contractor shall institute any new and/or 
additional measures requested by the County within 15 business days of the 
written request to do so. 
 
8.33.3 Any requests to the Contractor for County proprietary or confidential information 
shall be referred to the County for review and approval, prior to any dissemination. 
 
8.34 
PUBLIC RECORDS 
 
Under Arizona law, all offers submitted and opened are public records and must be 
retained by the County at the Maricopa County Office of Procurement Services. Offers shall 
be open to public inspection and copying after contract award and execution, except for 
such offers or sections thereof determined to contain proprietary or confidential information 
by the Office of Procurement Services. If an offeror believes that information in its offer or 
any resulting contract should not be released in response to a public record request, under 
Arizona law, the offeror shall indicate the specific information deemed confidential or 
proprietary and submit a statement with its offer detailing the reasons that the information 
should not be disclosed. Such reasons shall include the specific harm or prejudice which 
may arise from disclosure. The records manager of the Office of Procurement Services 
shall determine whether the identified information is confidential pursuant to the Maricopa 
County Procurement Code.

SERIAL 220226-RFP 
 
8.35 
INTEGRATION 
 
This contract represents the entire and integrated agreement between the parties and 
supersedes 
all 
prior 
negotiations, 
proposals, 
communications, 
understandings, 
representations, or agreements, whether oral or written, expressed, or implied. 
 
8.36 
UNIFORM ADMINISTRATIVE REQUIREMENTS 
 
By entering into this contract, the Contractor agrees to comply with all applicable provisions 
of 
Title 
2, 
Subtitle 
A, 
Chapter 
II, 
Part 
200—UNIFORM 
ADMINISTRATIVE 
REQUIREMENTS, COST PRINCIPLES, AND AUDIT REQUIREMENTS FOR FEDERAL 
AWARDS contained in Title 2 C.F.R. § 200 et seq. 
 
8.37 
GOVERNING LAW 
 
This contract shall be governed by the laws of the State of Arizona. Venue for any actions 
or lawsuits involving this contract will be in Maricopa County Superior Court, Phoenix, 
Arizona. 
 
8.38 
PRICES 
 
Contractor warrants that prices extended to County under this contract are no higher than 
those paid by any other customer for these or similar services. 
 
8.39 
ORDER OF PRECEDENCE 
 
In the event of a conflict in the provisions of this contract and Contractor’s license 
agreement, if applicable, the terms of this contract shall prevail. 
 
8.40 
INCORPORATION OF DOCUMENTS 
 
8.40.1 The following are to be attached to and made part of this Contract: 
 
8.40.1.1 Exhibit A – Vendor Information 
 
8.40.1.2 Exhibit A-1 Child Care Center Budget Plans (Each area submitted) 
 
8.40.1.3 Exhibit B – Scope of Work & Service Delivery Methodology 
 
8.40.1.4 Exhibit C – Services Area Selection & Age Group Selection 
 
8.40.1.5 Exhibit D – Child Care Services Checklist 
 
8.40.1.6 Exhibit E – Program Calendar 
 
8.40.1.7 Exhibit F – Equal Employment Opportunity Certification 
 
8.40.1.8 Exhibit G – Certification Regarding Debarment  
 
8.40.1.9 Exhibit H – Lobbying Packet

SERIAL 220226-RFP 
 
8.41 
NOTICES 
 
All notices given pursuant to the terms of this contract shall be addressed to: 
 
For County: 
 
Maricopa County 
Office of Procurement Services 
301 W. Jefferson St., 7th Floor 
Phoenix, Arizona 85003-1647 
 
Maricopa County  
Human Services Department 
Eve Del Real, Assistant Director 
234 North Central 3rd Floor 
Phoenix AZ 85004 
eve.delreal@maricopa.gov 
602-372-3710 
 
For Contractor: 
 
Tutor Time Learning Center 
Mary Richardson 
905 N McClintock Dr. 
Chandler, AZ 85226 
 
8.42 
INQUIRIES 
 
8.42.1 Inquiries concerning information herein must be submitted prior to the question 
deadline date/time posted in the e-procurement platform, Periscope S2G, using 
the link in the “Q&A” tab. 
 
8.42.2 Administrative telephone/email inquiries shall be addressed to: 
 
ELIZABETH KUTTNER, PROCUREMENT OFFICER 
TELEPHONE: (602) 506-0099  
Elizabeth.Kuttner@maricopa.gov 
 
8.42.3 Inquiries may be submitted by telephone but must be followed up in writing. No 
oral communication is binding on Maricopa County.

SERIAL 220226-RFP 
 
 
IN WITNESS WHEREOF, this contract is executed on the date set forth above. 
 
 
CONTRACTOR 
 
 
 
 
 
 
 
 
 
AUTHORIZED SIGNATURE 
 
 
 
 
 
 
 
 
PRINTED NAME AND TITLE 
 
 
 
 
 
 
 
 
ADDRESS 
 
 
 
 
 
DATE 
 
 
 
MARICOPA COUNTY 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CHAIRMAN, BOARD OF SUPERVISORS 
 
 
DATE 
 
 
ATTESTED: 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CLERK OF THE BOARD 
 
 
 
 
DATE 
 
 
APPROVED AS TO FORM: 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
DEPUTY COUNTY ATTORNEY  
 
 
 
DATE 
 
 
Mark Bierley, President & CEO
21333 Haggerty Rd Novi, MI
6/21/2022

SERIAL 220226-RFP 
 
EXHIBIT A 
VENDOR INFORMATION  
 
COMPANY NAME: 
Tutor Time Learning Center 
DOING BUSINESS AS (dba): 
 
MAILING ADDRESS: 
905 N McClintock Dr, Chandler, AZ 85226 
REMIT TO ADDRESS: 
905 N McClintock Dr, Chandler, AZ 85226 
TELEPHONE NUMBER: 
760-514-7198 
FAX NUMBER: 
WWW ADDRESS: 
www.tutortime.com 
REPRESENTATIVE NAME: 
Mary J Richardson 
REPRESENTATIVE  TELEPHONE NUMBER: 
760-514-7198 
REPRESENTATIVE EMAIL ADDRESS 
mrichardson3@learningcaregroup.com  
UNIQUE ENTITY IDENTIFIER 
YJAQGQHNFJL7 
 
 
YES 
NO 
REBATE 
WILL ALLOW OTHER GOVERNMENTAL ENTITIES TO 
PURCHASE FROM THIS CONTRACT: 
 
 
 
WILL ACCEPT PROCUREMENT CARD FOR PAYMENT: 
 
 
 
 
PAYMENT TERMS 
NET ZERO

SERIAL 220226-RFP 
 
EXHIBIT A-1 
CHILD CARE BUDGET PLANS

SERIAL 220226-RFP

SERIAL 220226-RFP 
 
EXHIBIT B 
SCOPE OF WORK & SERVICE DELIVERY METHODOLOGY 
 
 
1.0 
SCOPE OF WORK  
 
1.1 
PROGRAM REQUIREMENTS 
 
Contractor will provide all children with a safe, nurturing, engaging, enjoyable and secure 
learning environment. The environment will help the children gain the skills and confidence 
necessary to succeed in their present environment. This development will prepare children 
for later responsibilities in school and life. These requirements are all in line and comply 
with the requirements of Head Start Performance Standards and the Head Start Act. 
 
The HS Child Care Services initiative is grounded in six key areas that result in establishing 
quality, early childhood programs for children: 
 
1.1.1 
Family Eligibility, Recruitment, Enrollment, and Attendance 
 
1.1.2 
Staff and Professional Development 
 
1.1.3 
Facilities and Ratio 
 
1.1.4 
Child Development and Education 
 
1.1.5 
Health and Safety 
 
1.1.6 
Administrative and Financial Management. 
 
1.2 
FAMILY ELIGIBILITY, RECRUITMENT, ENROLLMENT, AND ATTENDANCE 
 
The Contractor shall be required to:  
 
1.2.1 
assist in identifying eligible children, refer families to the program, keep attendance 
record and maintain enrollment of a child until child transitions to toddler room or 
kindergarten; 
 
1.2.2 
assist in identifying eligible children receiving child care subsidies and maintaining 
25 percent of enrollment opportunities with children receiving child care subsidies; 
 
1.2.3 
enter attendance into the Maricopa County Child Plus web-based management 
system on a daily basis. Designate the appropriate absence codes to the child’s 
attendance records; 
 
1.2.4 
support full family participation in the program and not exclude or create barriers 
that would affect attendance; and address any data entry errors and oversee 
corrections of errors on a weekly basis; 
 
1.2.5 
develop relationships with parents and structure services to encourage trust and 
respectful, ongoing two-way communication between staff and parents to create 
welcoming program environments that incorporate the unique cultural, ethnic, and 
linguistic backgrounds of families in the program and community; 
 
1.2.6 
provide parents with opportunities to participate in the program as employees or 
volunteers; 
 
1.2.7 
ensure a child is not expelled or unenrolled from HS because of a child’s or parent’s 
behavior;

SERIAL 220226-RFP 
 
1.2.8 
ensure family fees related to late pick up do not exceed current child care rates; 
and 
 
1.2.9 
assist in the collection of non-Federal share match through in-kind donations of 
goods or services such as family literacy activities and in home curriculum tasks. 
 
1.3 
STAFF AND PROFESSIONAL DEVELOPMENT 
 
The Contractor shall be required to:  
 
1.3.1 
Conduct interviews, verify references, and obtain criminal record checks prior to 
employment that include: 
 
1.3.1.1 
conduct a sex offender registry check;  
 
1.3.1.2 
state or tribal criminal history records, including fingerprint checks; or, 
 
1.3.1.3 
Federal Bureau of Investigation criminal history records, including 
fingerprint checks; and 
 
1.3.1.4 
child abuse and neglect state registry check. 
 
1.3.2 
Staff Hire Requirements: 
 
1.3.2.1 For EHS classrooms: Hire and retain two qualified teachers per classroom 
with a minimum of an Infant and Toddler Child Development Associate 
(CDA). 
 
1.3.2.2 For HS classrooms: Hire and retain qualified teacher(s) that with a degree 
(Associates, Bachelors or Masters) in Early Childhood or related field with 
a minimum of 18 credit hours of child development coursework, and one 
teacher assistant with a preschool CDA or who is enrolled in a CDA or 
degree seeking program for each classroom. 
 
1.3.3 
Ensure all staff completes first aid and cardiopulmonary resuscitation (CPR), 
health screening with Tuberculosis (TB) results and have a food handler’s card 
prior to working in the EHS/HS classroom. 
 
1.3.4 
If a qualified teacher or teacher assistant is absent or a vacancy occurs, the use 
of substitutes or temporary staff may be allowed if they meet the required 
qualifications. 
 
1.3.5 
New staff and volunteers must participate in an orientation that focuses on, at a 
minimum, the goals and underlying program philosophy and implementation within 
10 days of start date which includes: 
 
1.3.5.1 
Staff roles and responsibilities; 
 
1.3.5.2 
Accident and emergency procedures; 
 
1.3.5.3 
Recognition of signs of illness and infestation; 
 
1.3.5.4 
Sudden Infant death Syndrome (SIDS); 
 
1.3.5.5 
Child guidance principles;  
 
1.3.5.6 
Hand washing techniques; 
 
1.3.5.7 
Diapering and toileting techniques;

SERIAL 220226-RFP 
 
 
1.3.5.8 
Food preparation; 
 
1.3.5.9 
Bloodborne pathogens; 
 
1.3.5.10 Mandated child abuse/neglect reporting; 
 
1.3.5.11 Sun safety; 
 
1.3.5.12 Safety in outdoor activity area; and 
 
1.3.5.13 Maricopa County Supervision of children policy. 
 
1.3.6 
Participate in on-going professional development activities provided by MCHSD 
including intensive coaching for teachers and directors as well as opportunities to 
be observed and receive feedback and modeling of effective teacher practices 
directly related to program performance goals; and needed specific trainings as 
designated by the coach or specialist. 
 
1.3.7 
Enroll staff in the Arizona Early Childhood Workforce Registry. 
 
1.3.8 
Teaching staff must attend at a minimum three in-person training opportunities that 
includes pre-service, mid-service, and end of year event. 
 
1.3.9 
Teaching staff must participate in the quarterly webinar series. 
 
1.3.10 Teaching staff must complete a minimum of 18 clock hours of professional 
development per year. 
 
1.3.11 Fill vacant teacher positions within 30 days. 
 
1.3.12 Compensate teachers and assistants when participating in professional 
development opportunities outside of working hours. 
 
1.3.13 Provide at a minimum three hours of paid time monthly for lesson planning and 
recording child observation into Teaching Strategies (TSG) assessment system. 
 
1.3.14 Ensure that all staff and volunteers abide by the Standards of Conduct that include 
the requirements of HS Performance Standard and the HS Act: 
 
1.3.14.1 Ensure staff and volunteers implement positive strategies to support 
children’s well-being and prevent and address challenging behavior. 
 
1.3.14.2 Ensure staff and volunteers do not maltreat or endanger the health or 
safety of children, including, at a minimum, that staff must not: 
 
1.3.14.2.1 Use corporal punishment; 
 
1.3.14.2.2 Use isolation to discipline a child; 
 
1.3.14.2.3 Bind or tie a child to restrict movement or tape a child’s 
mouth; 
 
1.3.14.2.4 Use or withhold food as a punishment or reward; 
 
1.3.14.2.5 Use toilet learning/training methods that punish, demean, or 
humiliate a child;

SERIAL 220226-RFP 
 
1.3.14.2.6 Use any form of emotional abuse, including public or private 
humiliation, rejecting, terrorizing, extended ignoring, or 
corrupting a child; 
 
1.3.14.2.7 Physically abuse a child; 
 
1.3.14.2.8 Use any form of verbal abuse, including profane, sarcastic 
language, threats, or derogatory remarks about the child or 
child’s family; or, 
 
1.3.14.2.9 Use physical activity or outdoor time as a punishment or 
reward. 
 
1.3.15 Require staff and volunteers to comply with program confidentiality policies 
concerning personally identifiable information about children, families, and other 
staff members. 
 
1.3.16 Personnel policies and procedures must include appropriate penalties for staff and 
volunteers who violate the standards of conduct. 
 
1.3.17 Ensure that teaching staff and assistants receive annual performance appraisals 
that include professional development plans. 
 
1.3.18 Conduct the complete background check for each teaching staff and other related 
program staff at least once every five years, which must include each of the four 
checks:  
 
1.3.18.1 the sex offender registry check, 
 
1.3.18.2 child abuse and neglect (CAN) state registry check, 
 
1.3.18.3 state or tribal criminal history check with fingerprints, and 
 
1.3.18.4 FBI criminal history check with fingerprints. 
 
1.3.19 Center directors, assistant directors, and owners must attend scheduled Directors 
Academy sessions provided by MCHSD. 
 
1.3.20 Center directors participate in assessment of leadership to identifying strengths, 
areas of needed support, and participate in intensive coaching. 
 
1.3.21 Provide training opportunities to kitchen staff on appropriate meal service, food 
allergy and appropriate food substitutions, and sanitation. 
 
1.4 
RATIO 
 
The contracted child care center providers shall be required to: The Contractor shall be 
required to: 
 
1.4.1 
Ensure adult-child ratios and group sizes meet HS standards during hours of 
operation: 
 
1.4.1.1 
EHS - classrooms are not to exceed a group size of eight children per 
classroom with ratios of one teacher for every four children. In certain 
circumstances group size can increase to nine children with three 
teachers and maintain the required ratio during all EHS operating hours.

SERIAL 220226-RFP 
 
1.4.1.2 
HS Option - one teacher for every ten children with a total group size of 
not more than twenty and maintain the required ratio during all HS 
operating hours. 
 
1.5 
FACILITIES 
 
The Contractor shall be required to:  
 
1.5.1 
Ensure all facilities and physical environment meet or exceed the HS performance 
standards requirements and maintain current state child care licensure at all times; 
 
1.5.2 
Ensure any facility leases are current and in good standing; 
 
1.5.3 
Maintain the child care licensing requirement of 35 square ft. per child for indoor 
space and 75 square ft. per child for outdoor space; 
 
1.5.4 
Attain a signed release from the property owner, if applicable, when engaging in 
facility modification or renovation with contracted funds;  
 
1.5.5 
Facility structures requiring renovations/modifications located in flood zones or 
experiencing drainage issues are the sole responsibility of the Contractor; 
 
1.5.6 
Provide notice with proposal of renovations to contracted classrooms with a 
detailed cost estimate of proposed activity, with a minimum of three quotes; 
 
1.5.7 
Maintain all facilities renovated or repaired with HS funds in good repair in 
accordance with all applicable federal, state, and local laws, rules, and regulations, 
including HS requirements, zoning requirements, building codes, health, and 
safety regulations and childcare licensing standards. Facility renovations 
conducted with contracted funds are subject to Federal Interest; 
 
1.5.8 
Ensure facility is free of firearms/weapons; 
 
1.5.9 
Maintain air conditioning and heating system that are in good repair; 
 
1.5.10 Kitchen, toilets, and hand washing facilities are adequate, clean, in good repair, 
and easily reached/accessible by children; 
 
1.5.11 Provide all related supplies and materials for the care of enrolled children including 
individual diapers/wipes; 
 
1.5.12 Create a designated space for breast feeding mothers; 
 
1.5.13 Ensure indoor/outdoor play area have developmentally appropriate equipment; 
 
1.5.14 Ensures children have accessible indoor/outdoor safe drinking water;  
 
1.5.15 Provide adequate indoor and outdoor storage space;  
 
1.5.16 Ensure teaching staff have daily access to computers and printers for 
communication, lesson planning, and participation in web-based record keeping 
systems; 
 
1.5.17 Provide working high-speed internet; 
 
1.5.18 Conduct, at least once a month, unannounced fire and emergency evacuation drills 
and maintain fire drill log onsite for review; 
 
1.5.19 Maintain inventory log of purchases made with contracted funds;

SERIAL 220226-RFP 
 
 
1.5.20 Provide notice of broken or damaged equipment purchased with contracted funds 
which would be disposed by the contracted vendor; 
 
1.5.21 Provide locked storage or filing system for confidential records;  
 
1.5.22 Maintain fire extinguisher and first aid kit in each contracted classroom; 
 
1.5.23 Ensure facilities are free of pests. Fumigation notices are provided to families at a 
minimum three - four business days prior;  
 
1.5.24 Ensure that facilities are free from pollutants, hazards and toxins that are 
accessible to children and could endanger children’s safety; 
 
1.5.25 Ensure that emergency lighting is available; 
 
1.5.26 Provide a facility that is designed to prevent child injury and free from hazards, 
including choking, strangulation, electrical, and drowning hazards, hazards posed 
by appliances and all other safety hazards; 
 
1.5.27 Provide space to host parent meetings and family engagement or recruitment 
events; 
 
1.5.28 Provide space for Family Support Specialist to meet with parents, workspace to 
document family contacts, communicate with referral agencies, and other 
administrative duties, as needed. 
 
1.6 
CHILD DEVELOPMENT AND EDUCATION 
 
The Contractor shall be required to: 
 
1.6.1 
Provide 10 hours of care per EHS or HS operating day, Monday through Friday, 
7:30 a.m.- 5:30 p.m., for no less than 48 weeks each year at no cost to parents; 
 
1.6.2 
Teaching 
staff 
implement 
well-organized 
learning 
environments 
with 
developmentally appropriate schedules, lesson plans, and indoor and outdoor 
learning experiences that provide adequate opportunities for choice, play, 
exploration, and experimentation among a variety of learning, sensory, and motor 
experiences and: 
 
1.6.2.1 
For infants and toddlers, promote relational learning and include 
individualized and small group activities that integrate appropriate daily 
routines into a flexible schedule of learning experiences; and, 
 
1.6.2.2 
For preschool age children, include teacher-directed and child-initiated 
activities, active and quiet learning activities, and opportunities for 
individual, small group, and large group learning activities. 
 
1.6.3 
Utilize the Creative Curriculum instructional approach, and ensure curriculum 
fidelity to support the early learning of enrolled children;  
 
1.6.4 
Support instructional staff to effectively implement curricula and at a minimum 
monitor curriculum implementation and fidelity, and provide support, feedback, and 
supervision;  
 
1.6.5 
Offer parents the opportunity to learn about and to provide feedback on selected 
curricula and instructional materials used in the program; 
 
1.6.6 
Support dual language learners:

SERIAL 220226-RFP 
 
 
1.6.6.1 
For an infant or toddler dual language learner, include teaching practices 
that focus on the development of the home language, when there is a 
teacher with appropriate language competency, and experiences that 
expose the child to English; 
 
1.6.6.2 
For a preschool age dual language learner, include teaching practices 
that focus on both English language acquisition and the continued 
development of the home language. 
 
1.6.7 
Implement an intentional, age-appropriate approach to accommodate children’s 
need to nap or rest: 
 
1.6.7.1 
Provided preschool aged children a regular rest time every day and 
encourage but not force rest or nap. Must provide alternative quiet 
learning activities for children who do not need or want to rest or nap. 
 
1.6.8 
Implement snack and mealtimes in ways that support development and learning:  
 
1.6.8.1 
For bottle-fed infants, this approach must include holding infants during 
feeding to support socialization;  
 
1.6.8.2 
Snack and mealtimes must be structured and used as learning 
opportunities that support teaching staff-child interactions and foster 
communication and conversations that contribute to a child’s learning, 
development, and socialization; and 
 
1.6.8.3 
Family style meals are to be served to children. Teaching staff must 
provide sufficient time for children to eat, not use food as reward or 
punishment, and not force children to finish their food. 
 
1.6.9 
Sustain positive affect and use routines, such as handwashing and diapering, 
transitions between activities as opportunities for strengthening development, 
learning and skill growth; 
 
1.6.10 Provide daily age appropriate indoor/outdoor physical activity for all infants, 
toddlers, and preschool age children. A program must not use physical activity as 
reward or punishment; 
 
1.6.11 Conduct initial developmental and social/emotional screening using Ages and 
Stages Questionnaires (ASQ) and Devereux Early Childhood Assessment DECA; 
 
1.6.12 Conduct ongoing assessment of children using Teaching Strategies GOLD 
(TSG/GOLD) to individualize lesson plans, instruction and learning for each child. 
Complete assessment three times per year; 
 
1.6.13 Inform parents, about the purposes of and the results from screenings and 
assessments and discuss their child’s progress. Teaching staff to participate in 
discussions regarding a child’s Individualized Family Service Plan (IFSP) or 
Individualized Education Program (IEP); 
 
1.6.14 Ensure teaching staff are communicating observations and developmental 
milestones to parents via the TADPOLES app purchased for the facility; 
 
1.6.15 Engage parents in the full range of child development services including two 
teacher - parent conferences each year in the child’s home or at a mutually agreed 
location; 
 
1.6.16 Provide opportunities for children with disabilities to participate in all HS/EHS

SERIAL 220226-RFP 
 
activities, with appropriate modifications; 
 
1.6.17 Participate in consultation with Inclusion Specialist on children’s disabilities of 
special needs issues; 
 
1.6.18 Participate in consultation with Mental Health Professional on children’s social- 
emotional health issues; 
 
1.6.19 Provide appropriate indoor and outdoor supervision of children at all times, utilize 
procedures that support child supervision such as use of dry erase boards to state 
number of children present at all time, using the buddy system during transitions, 
periodic head counts, and establishing teacher supervision zones in classrooms 
and playgrounds; 
 
1.6.20 Release children to only authorized adults; and 
 
1.6.21 Support dental health by encouraging daily tooth brushing.  
 
1.7 
HEALTH AND SAFETY 
 
The Contractor shall be required to: 
 
1.7.1 
Provide classroom level health, dental, health, and nutrition services through 
participation in CACFP and Empower program for Child Care providers; 
 
1.7.2 
Identify each child’s nutritional health needs, taking into account available health 
information, including the child’s health records, and family and staff concerns, 
including special dietary requirements, food allergies. Provide appropriate 
nutritional alternatives as requested in the Special Meal Request; 
 
1.7.3 
Ensure that each child receives meals and snacks that provide 2/3 of the child’s 
daily nutritional needs; 
 
1.7.4 
Ensure bottle-fed infants are never laid down to sleep with a bottle; 
 
1.7.5 
Ensure children are up to date on immunizations; 
 
1.7.6 
Ensure that children are supervised at all times within both sight and sound and 
the use of active supervision techniques and systems. Provide evidence that child 
supervision strategies are being monitored by center supervisors/administrators; 
 
1.7.7 
Indoor and outdoor premises are cleaned daily and kept free of undesirable and 
hazardous materials and logs are kept current. Outdoor play areas must be 
arranged so as to prevent any child from leaving the premises and getting into 
unsafe and unsupervised areas; 
 
1.7.8 
Implement safe sleep practices and provide adequate spacing and appropriate 
equipment to accommodate napping; 
 
1.7.9 
All contracted classrooms must have door chimes/alarms on all doors and ensure 
they are in good working order; including infant rooms; 
 
1.7.10 Infant classrooms have a “No outside shoe” policy posted outside the classroom 
and alternatives are offered outside the classroom door such as disposable 
booties, or clean single use socks which are washed at the end of the day; 
 
1.7.11 Implement policies and procedures for storage, administrations, and record of 
administration of medication;

SERIAL 220226-RFP 
 
1.7.12 Have emergency evacuation routes posted in facilities; 
 
1.7.13 Develop and implement policies and plans of action for emergencies that require 
rapid response on the part of staff are posted in the facilities; 
 
1.7.14 Report to MCHSD immediately: 
 
1.7.14.1 Incidents of a HS/EHS enrolled child left unsupervised for any length of 
time. 
  
1.7.14.2 Physical injury of a HS/EHS enrolled child. 
 
1.7.14.3 Revocation or suspension of a Child Care License, Arizona Department 
of Economic Security (AZ DES) contract, or CACFP contract. 
 
1.7.14.4 New reports of staff or child involvement with Child Protective Services 
(CPS) related to alleged incidence of child abuse or neglect. 
 
1.7.14.5 Complaints received from HS/EHS parents. 
 
1.7.15 Distribute immunization request letters to parents by designated timeline; 
 
1.7.16 Support and facilitate vision and hearing screenings;  
 
1.7.17 Ensure smoke and carbon monoxide detectors are in each classroom; and 
 
1.7.18 Ensure lockdown procedures are reviewed by teaching staff and posted. 
 
1.8 
ADMINISTRATIVE MANAGEMENT 
 
The Contractor shall be required to:  
 
1.8.1 
Support the record keeping and reporting of activities and/or services that help 
meet the non-Federal share match requirements; 
 
1.8.2 
Participate in annual program self-assessment and in the development and 
implementation of program improvement plans;  
 
1.8.3 
Participate in ongoing monitoring of compliance to standards and contract, engage 
in a positive approach to continuous program improvement; 
 
1.8.4 
Establish and implement policies and procedures including personnel policies that 
meet HS Performance Standards; 
 
1.8.5 
Maintain records of all staff that includes: 
 
1.8.5.1 
Required Licensing forms; 
 
1.8.5.2 
Start date of employment, end date if applicable; 
 
1.8.5.3 
Documentation of four required background checks;  
 
1.8.5.4 
Documentation of required health screening; 
 
1.8.5.5 
Documentation of TB Screening, vaccination record; 
 
1.8.5.6 
Documentation of COVID 19 Vaccination record; 
 
1.8.5.7 
Documentation of qualifications; transcripts, diplomas, certifications;

SERIAL 220226-RFP 
 
 
1.8.5.8 
New staff training log; 
 
1.8.5.9 
Copy of Photo ID, First Aid and CPR, Food Handlers Card; and 
 
1.8.5.10 Signed acknowledgement of Program Code of Conduct, Supervision of 
Children Policy, Confidentiality Policy. 
 
1.8.6 
Establish a contract/agreement with local substitute vendor(s) to meet staffing 
qualifications and ratios during vacancies; 
 
1.8.7 
Apply to participate or continue participation in Quality First rating system; and 
 
1.8.8 
Submit employee information in the AZ Early Childhood Workforce Registry. 
 
1.9 
FINANCIAL MANAGEMENT  
 
The Contractor shall be required to: 
 
1.9.1 
Develop an annual budget plan to be implemented in the program year using 
federal cost principals and clearly demonstrate the Contractor’s portion of 
anticipated program income from subsidy sources and CACFP. Contractor must 
ensure budget will meet the financial needs of the proposed days of operation, 
additional financial assistance above the contracted award, will not be provided in 
cases of poor financial management; 
 
1.9.2 
Use allocation methodology to determine the portion of contracted classroom 
costs;  
 
1.9.3 
Submit for reimbursement of expenditures related to contracted classrooms the 
first week of the previous service month on the County claim form; 
 
1.9.4 
Submit supporting documentation with the County claim of expenditures related to 
contracted classrooms: 
 
1.9.4.1 
Documentation includes but not limited to: 
 
1.9.4.1.1 
Staff related expenses - payroll records, ledgers, or 
paystubs. 
 
1.9.4.1.2 
Employee related expenses - payroll records or ledger. 
 
1.9.4.1.3 
Supplies - receipts of purchases that clearly demonstrates 
items purchased for contracted classrooms only, or the 
portion allocated to the HS/EHS classroom. 
 
1.9.4.1.4 
Administrative cost - not to exceed 15 percent of the overall 
contracted award. Examples of reimbursable administrative 
costs include the allocated portion of the Contractors, lease 
and utilities, insurance, facility maintenance, professional 
services such as accounting or landscaping, and/or 
allocated portion of administrative personnel salaries/ERE. 
Provide receipts or financial statements of administrative 
costs submitted for reimbursement, with a clear explanation 
of the expected reimbursement amount and allocation 
methodology. 
 
1.9.5 
Maintain sufficient working capital to meet interim expenses for a period of four to 
six weeks to allow for the submission and verification of reimbursable expenses

SERIAL 220226-RFP 
 
and payment of fees by the finance department; 
 
1.9.6 
Report additional program income received from other subsidy sources for EHS 
enrolled children on the monthly claim form; and 
 
1.9.7 
Report additional program income received from CACFP reimbursement for 
EHS/HS enrolled children on the monthly claim form. 
 
1.10 
CHILD CARE CENTERS QUALIFICATION REQUIREMENTS 
 
The Contractor must meet the following requirements: 
 
1.10.1 Evidence of Quality Standards: Quality First Rating of three or above, or National 
Accreditation;  
 
Quality First Rating System Scoring 
Definitions 5 Stars (Highest 
Quality)  
 
Far Exceeds Quality Standards  
4 Stars (Quality Plus)  
Exceeds Quality Standards  
3 Stars (Quality)  
Meets Quality Standards  
2 Stars (Progressing Star)  
Approaching Quality Standards  
1 Star (Rising Star)  
Committed 
to 
Quality 
Improvement  
 
1.10.2 If Contractor has not received a quality rating or accreditation, the HS program will 
conduct a quality assessment using a modified version of the Early Childhood 
Environmental Rating Scale (ECERS), a modified Toddler Classroom Assessment 
Scoring System (CLASS) observation and assessment and portions of the 
Program Administration Scale (PAS) for Early Childhood Leadership and 
Management; 
 
1.10.3 Contractor will apply for participation in Quality First rating system. For those 
Contractors who have already received a quality rating, the HS program will review 
existing quality improvement plans and activities that have been developed with 
Quality First Coaches specifically looking for areas that will need additional support 
to ensure that the Child Care (CC) program is able to meet HS performance 
standards at the time of funding; 
 
1.10.4 The County HS program understands and complies with Arizona Child Care 
Licensing’s (CCL) rules and regulations for all its center-based classrooms. 
Contractor(s) must be knowledgeable in the licensing processes and procedures 
to meet Arizona Department of Health Services (AZ DHS) CCL rules and 
regulations. 
 
1.11 
QUALIFICATIONS REQUIREMENTS 
 
The Child Care provider shall provide information on the following: 
 
1.11.1 Child care center background: 
 
1.11.1.1 History and experience in child care services; 
 
1.11.1.2 Experience with the AZ DHS office of Child Care Licensure; AZ DES; 
Child Care Administration Subsidy Program; Arizona Department of 
Education (ADE), CACFP; First Things First Quality First (FTF QF); and 
other national accreditation programs such as National Association for 
the Education of Young Children (NAEYC), National Administrator 
Credential (NAC), or CDA.

SERIAL 220226-RFP 
 
1.11.1.3 Experience in implementing evidenced-based curriculum; and 
 
1.11.1.4 Policies and practices of child supervision and transition in and out of 
classrooms, playgrounds, and center. 
 
1.11.2 Facility capacity:  
 
1.11.2.1 Proposed use of indoor and outdoor space including footage per child 
in the HS/EHS classrooms and playgrounds; 
 
1.11.2.2 Information on facilities preparedness to meet HS quality standards; 
 
1.11.2.3 Describe designated space to host parent meetings; and support staff 
 
1.11.2.4 Computer and Internet availability for teachers in the classrooms  
 
1.11.3 Communities served:  
 
1.11.3.1 Experience in successfully reaching out to and serving:  
 
1.11.3.1.1 Low-income children and their families; 
 
1.11.3.1.2 Children with disabilities; 
 
1.11.3.1.3 Families receiving Public Assistance i.e., Temporary 
Assistance for Needy Families (TANF) and/or Social 
Security Insurance (SSI); 
 
1.11.3.1.4 Families experiencing homeless; and 
 
1.11.3.1.5 Children in foster care. 
 
1.11.4 Organizational capacity:  
 
1.11.4.1 Procedures for orientation of new staff; ongoing staff development; 
regular opportunities for supervision and support; systematic 
performance appraisals; 
  
1.11.4.2 Approach to process for budget planning; payroll and operating 
expenses process to ensure timely payments are paid;  
 
1.11.4.3 Utilize standard accounting procedures and engagement with fiscal 
reviews 
 
1.11.5 Center operations:  
 
1.11.5.1 Facility health and safety plans; risk management plans;  
 
1.11.5.2 Adequacy of space to meet the needs of staff wellness (space for breaks 
and planning);  
 
1.11.5.3 Communication: frequency and quality of internal communications; 
including staff meetings and dispute resolution; communication and 
engagement efforts with families;  
 
1.11.5.4 Hours of operation; days of operations per month.  
 
2.0 
PROGRAM SPECIAL TERMS AND CONDITIONS

SERIAL 220226-RFP 
 
2.1 
Child care provider shall conduct a CPS Registry Check and Direct Service Affidavit on 
program staff. 
 
2.1.1 
Arizona Revised Statutes (A.R.S.) § 8-804 (B) (2): “(B)” information contained in 
the central registry shall be used only for the following purposes:  
 
2.1.1.1 
To conduct background checks as one factor to determine qualifications 
for persons applying for employment with this state in positions that 
provide direct service to children or vulnerable adults and persons 
applying for contracts with this state, including employees of the 
potential Contractor, for positions that provide direct service to children 
or vulnerable adults.” 
 
2.2 
BACKGROUND CHECKS FOR EMPLOYMENT THROUGH CENTRAL REGISTRY 
 
2.2.1 
Background checks are required for all individuals providing direct services to 
children or vulnerable adults, the following shall apply: 
 
2.2.1.1 
The provisions of A.R.S. § 8-804 (as may be amended) are hereby 
incorporated in its entirety as provisions of this contract. 
 
2.2.2 
Contractor will request AZ DES to conduct Central Registry Background Checks 
on behalf of employees. The information contained in the Central Registry will be 
used as a factor to determine qualifications for positions that provide direct service 
to juveniles or vulnerable adults as follows: 
 
2.2.2.1 
Any person, their employees or volunteers who apply for a contract with 
MCHSD; or 
 
2.2.2.2 
All employees of the Contractor; or 
 
2.2.2.3 
A subcontractor of the Contractor and the subcontractor’s employees; 
and 
 
2.2.2.4 
Prospective employees of the Contractor or its subcontractor at the 
request of the prospective employer. 
 
2.2.3 
Volunteers who provide direct services to children or vulnerable adults shall have 
a Central Registry Background Check which is to be used as a factor to determine 
qualifications for volunteer positions. 
 
2.2.4 
A person who is disqualified because of a Central Registry Background Check may 
apply to the Board of Fingerprinting for a Central Registry exception pursuant to 
A.R.S. § 41-619.57. A person who is granted a Central Registry exception 
pursuant to A.R.S. § 41-619.57 is not entitled to a contract, employment, licensure, 
certification, or other benefit because the person has been granted a Central 
Registry exception. 
 
2.2.5 
Before being employed or volunteering in a position that provides direct services 
to children or vulnerable adults under this contract, persons shall certify on forms 
provided by AZ DES whether an allegation of abuse or neglect was made against 
them and was substantiated. The completed forms are to be maintained as 
confidential. 
 
2.2.6 
A person awaiting receipt of the Central Registry Background Check may provide 
direct services to clients after completion and submittal of the Direct Service 
Position certification form if the certification states:

SERIAL 220226-RFP 
 
2.2.6.1 
The person is not currently the subject of an investigation of child abuse 
or neglect in Arizona or another state or jurisdiction; and 
 
2.2.6.2 
The person has not been the subject of an investigation of child abuse 
or neglect in Arizona, or another state or jurisdiction, which resulted in a 
substantiated finding.  
 
2.2.7 
If the Central Registry Background Check specifies any disqualifying act and the 
person does not have a Central Registry exception, the person shall be prohibited 
from providing direct services to program participants. 
 
2.2.8 
The Contractor shall maintain the Central Registry Background Check results and 
any related forms or documents in a confidential file for six years after termination 
of the contract.  
 
2.2.9 
For information on Central Registry and background Checks visit: 
https://www.azccrr.com/background-checks.html select “Providers” and 
Background Checks. 
 
2.2.10 Upon request the Contractor shall make available valid background check 
information to County. 
 
2.3 
FINGERPRINTING 
 
2.3.1 
Respondents shall comply with the provisions of A.R.S. § 46-141 as may be 
amended. 
 
2.3.2 
As a condition of employment, all staff working at any facility, whether paid or not, 
and who are required or allowed to provide services directly to juveniles shall have 
a fingerprint clearance card issued pursuant to Title 41, Chapter 12, Article 3.1 of 
the Arizona Revised Statutes or shall apply for a fingerprint clearance card within 
seven working days of employment. 
 
2.3.3 
All employees and volunteers working at a child care facility licensed by AZ DHS 
shall submit certified statements and obtain a valid fingerprint clearance card in 
accordance with the requirements of A.R.S. § 36-883.02. 
 
2.3.4 
All employees and volunteers working at, and all persons 18 years of age or older 
residing in a child care group home certified by AZ DHS shall submit certified 
statements and obtain a fingerprint clearance card in accordance with the 
requirements of A.R.S. § 36-897.03. 
 
2.3.5 
Respondent employees, whether paid or not, and who are required or allowed to 
provide services to juveniles, shall certify on notarized forms whether they have 
ever committed any act of sexual abuse of a child, including sexual exploitation 
and commercial sexual exploitation, or any act of child abuse. 
 
2.3.6 
Under A.R.S. § 46-141(H), federally recognized Indian tribes or military bases may 
submit, and the Department shall accept certifications that state that personnel 
who are employed or who will be employed during the Agreement term have not 
been convicted of, have not admitted committing or are not awaiting trial on any 
offense listed under subsection (F) of A.R.S. § 46-141. 
 
2.3.7 
The County shall immediately terminate or cancel this contract if a person certifies 
that the person is awaiting trial on or has been convicted of any of the offenses 
listed in subsections (B) or (C) of A.R.S. § 41-1758.07 in this State or similar 
offenses in another state or jurisdiction, or if the person does not possess or is 
denied issuance of a valid fingerprint clearance card.

SERIAL 220226-RFP 
 
2.3.8 
Upon request the Contractor shall make available valid fingerprint clearance card 
to County. 
 
2.4 
UNIQUE ENTITY IDENTIFIER AND SYSTEM FOR AWARD MANAGEMENT 
REGISTRATION 
 
2.4.1 
Funding for activities under this contract are provided through federal U.S. 
Department of Health and Human Services (DHHS)/Administration for Children 
and Families (ACF), Office of Head Start (OHS). All Contractors that receive 
federal funding must obtain a Unique Entity Identifier (UEI) through www.sam.gov. 
Contractor must also remain current with the System for Award Management 
(SAM) www.sam.gov a database of basic business information for Contractors that 
receive federal funds.  
 
2.5 
HEALTH AND SAFETY REQUIREMENTS 
 
2.5.1 
Respondents agree to comply with all AZ DHS License/Certification requirements. 
 
2.5.1.1 
If any changes occur with licenses, respondent must notify MCHSD and 
furnish with a copy of new or modified AZ DHS license. 
 
2.5.2 
Additional Qualifications include ensuring the following requirements are current 
and maintained: 
 
2.5.2.1 
State of Arizona Food Handler’s Card; 
 
2.5.2.2 
First Aid certification specific for infants and children; 
 
2.5.2.3 
CPR certification specific for infants and children. 
 
2.5.2.4 
CACFP agreement 
 
2.5.3 
Show evidence that staff are free of communicable disease and current in all 
immunizations as evidenced by: 
 
2.5.3.1 
A signed statement declaring staff has received the following 
vaccinations: 
 
2.5.3.2 
Measles, Mumps, Rubella (MMR); 
 
2.5.3.3 
Tetanus; 
 
2.5.3.4 
TB test or a negative chest x-ray; and 
 
2.5.3.5 
Health Screening. 
 
2.6 
COMPLIANCE WITH APPLICABLE LAW 
 
2.6.1 
Respondents agree to comply with all applicable federal, state, and local laws, 
rules, regulations, standards, and executive orders without limitation to those 
designated within this Agreement and maintain all required licenses, certifications, 
approvals and permits. Any changes in the governing laws, rules, and regulations 
during the term of this Agreement shall apply but do not require an amendment to 
this Agreement. 
 
2.6.2 
Respondents must be licensed/certified by AZ DHS as a child care center/group 
home pursuant to A.R.S. § 36-897 et. seq. and shall comply with all applicable AZ 
DHS administrative rules contained in Arizona Administration Code (A.A.C.) R9-5-
101 et. seq.

SERIAL 220226-RFP 
 
 
2.6.3 
Respondents agree to comply with the requirement to report incidents of child 
abuse or neglect as specified in A.R.S. § 13-3620. 
 
2.6.4 
Respondents agree to comply with Public Law 101-121 § 319 (31 U.S.C. § 1352), 
which prohibits the use of federal funds for lobbying, and that stipulates, in part: 
 
2.6.4.1 
“None of the funds appropriated by any Act may be expended by the 
recipient of a Federal contract, grant, loan, or cooperative agreement to 
pay any person for influencing or attempting to influence an officer or 
employee of any agency, a member of Congress, and officer or 
employee of Congress, or an employee of a member of Congress in 
connection with any Federal action described in Section 1352.” 
 
2.7 
NON-DISCRIMINATION 
 
2.7.1 
Respondents agree to comply with Title VII of the Civil Rights Act of 1964, as 
amended, and the Age Discrimination in Employment Act. Respondents agree to 
comply with the Rehabilitation Act of 1973, as amended, that prohibits 
discrimination in the employment or advancement in employment of qualified 
persons because of physical or mental handicap. Respondents agree to comply 
with the requirements of the Fair Labor Standards Act of 1938, as amended. 
 
2.7.2 
Respondents agree to comply with Title VI of the Civil Rights Act of 1964, which 
prohibits the denial of benefits or participation in contract services on the basis of 
race, color, religion, or national origin. Respondents agree to comply with the 
requirements of Section 504 of the Rehabilitation Act of 1973, as amended, which 
prohibits discrimination on the basis of handicap in delivering contract services; 
and with Title II of the Americans with Disabilities Act, and the Arizona Disability 
Act, which prohibit discrimination on the basis of physical or mental disabilities in 
the provision of contract programs, services, and activities. Respondents agree to 
comply with the requirements of Section 658M and Section 658N of the Child Care 
and Development Block Grant Act of 1996, as amended. Respondents also agree 
to comply with Department’s policy regarding Equal Employment Opportunity and 
Affirmative Action. 
 
2.7.3 
If respondents are an Indian Tribal Government, respondents agree to comply with 
the Indian Civil Rights Act of 1968, as amended. 
 
2.7.4 
Contractor agrees to comply with all provisions and requirements of Arizona 
Executive Order 2009-09, including flow down of all provisions and requirements 
to any subcontractors. Executive Order 2009-09 supersedes Executive Order 99-
4 and amends Executive Order 75-5 and is hereby incorporated into this contract 
as if set forth in full herein. During the performance of this contract, Contractor shall 
not discriminate against any employee, client, or any other individual in any way 
because of that person’s age, race, creed, color, religion, sex, disability, or national 
origin. 
(Arizona 
Executive 
Order 
2009-09 
can 
be 
viewed 
at 
https://apps.azsos.gov/public_services/register/2009/46/governor.pdf).

SERIAL 220226-RFP 
 
SERVICE DELIVERY METHODOLOGY 
 
Respondents shall describe the agency's methodology that meets the program requirements, 
as outlined in the Scope of Work. (Response boxes have been provided and will expend as 
text is entered) 
 
1. History and Experience in Child Care services; describe ability and experience related 
to the programs and services proposed. Experience with the Department of Health 
Services Office of Child Care Licensure (AZ OHS); Arizona Department of Economic 
Security Child Care Administration Subsidy Program; Arizona Department of 
Education Child and Adult Care Food Program (CACFP); First Things First Quality 
First (FTF QF); and Other national accreditation programs such as NAEYC, NAC, or 
CDA 
 
The submission details throughout  the following service methodology response 
addresses all elements of the scope of work  outlined in program  requirements 2.1.I  
through 2.1.6. 
 
Tutor Time Learning Centers (Tutor Time 
6066,6068,6080,6081,6083,6084,6087,6093,&   6096) proposes providing full-day Head 
Start services to program-eligible families in partnership with the Maricopa County 
Human Services Department, delivering high-quality care and nurturing early childhood 
education to children ages three to five years old. Tutor Time Learning Center is 
committed to its mission as a national leader in child education and family solutions 
which impact and inspire lifelong learning, aligning with the goals of the program 
expansion. Our educational philosophy focuses on the individual needs and 
development of each child. We offer full-year programming to provide a greater level of 
stability for both children and their families who may work or go to school year-round.  
Tutor Time is a subsidiary of Learning Care Group (LCG), the nation's second largest 
childcare provider and an international leader in child education and family solutions. 
LCG operates more than 900 corporate and franchise schools - each devoted to 
providing a safe and stimulating environment that will inspire a lifelong love of learning. 
We have the capacity to serve more than 100,000 children between the ages of six 
weeks and I 2 years. Our I 7,000 dedicated directors and teachers share our vision to 
develop innovative Learning Care solutions, helping to enable us to better serve children 
and their families. Through our leadership and passion for excellence, we provide a 
secure, caring and enriched environment that promotes learning and the development of 
the whole child. Tutor Time is folly licensed and provides the vet')' best in educational 
child care, with comprehensive programs for infants through Kindergartners. Our school 
staff is experienced in working with a broad demographic community and has valuable 
community partnerships that assist us in meeting families' needs. The school also 
actively participates in the "Let's Move" federal health initiative to provide healthy food in 
schools and increase children's physical activity. Through our proprietary "Grow Fit" 
program, Tutor Time provides children with well-rounded, healthy balanced meals to 
support growth and development. This is another important tool that we utilize to ensure 
that our families have a meaningful and long-lasting early childhood program  experience. 
Families are not charged additional fees for activities occurring within the hours of Head 
Start.Late pick up fees do not exceed current child care rates. Early Head Start & Head 
Start classrooms will be open Monday - Friday, 7:30am-5:30pm for 10 hrs of operating 
care for year round at no cost to parents. 
We currently employ a Tutor Time Grant Program Manager and Grant Program 
Coordinator who supports AZ Head Start and Early Head Start programs. They order 
classroom supplies and materials, works with the Head  Start Educational Specialist to 
monitor program compliance, and assists with documentation for reimbursement and 
reporting of ln-Kind activities and services. Our schools are currently NECPA-accredited, 
and we complete an annual program self-assessment. This includes action steps for 
program improvement. During this process, we partner with our parents, including their 
thoughts and guidance in the development of the program improvement plan. Tutor Time 
complies with ongoing monitoring in affiliation with Quality First rating system. licensing

SERIAL 220226-RFP 
 
requirements, Head Start standards and NECPA standards. We set Quality First and 
accreditation goals each year for continuous improvement of programming. 
Tutor Time implements policies for personnel that align with the Office of Head Start 
standards as well as local licensing requirements. We complete staff background checks, 
finger printsat hire and every 5 years, we complete AZ Registry processes. We maintain  
confidential staff files that document all of above. Our policies on behavior management 
and punishment also align with state licensing and Head Start requirements. We comply 
with training of our staff in New Employee Orientation  before being placed in a classroom 
ratio. We train staff to comply with Emergency procedures,  positive discipline and program 
implementation. 
 
Tutor Time maintains confidential staff files on all employees in compliance with all 
licensing forms, background checks, health and TB screenings, lead, immunizations, 
CACFP-required Food Handlers card, and qualifications and trainings including all 
documents mentioned in 2.8.5.l through 2.8.5.9. Tutor Time currently participates and 
will continue to participate in Quality First Rating system. Tutor Time is also nationally 
accredited by NECPA. We will comply with all requirements of submittal of all employee 
information in the AZ Early Childhood Workforce Registry.  This is required in our 
participation  with Quality First. Approximately  53% of the school's families currently 
participate in the DES subsidy program and Tutor Time maintains records for each child 
and family receiving services. The schools have access to an in-state Arizona DES Subsidy 
Specialist to support families by answering questions, handling billing and maintaining 
program records.  Tutor Time has participated  in CACFP since May 2008, is folly 
compliant with federal requirements and has successfully completed all audits.  Om 
Support Central office in Novi, Michigan, provides the school with access to a CACFP 
Coordinator who supports school staff with technical assistance, training and record 
maintenance.  Tutor Time's CACFP Co01'dinator is based in Tucson and readily available 
to offer on-site support, conduct training, etc., whenever needed. The school also partners 
with the Department of Economic Security, Gila River tribal community, Gilbert and Higley 
School Districts and Child Care Aware America to identify families that need Tutor Time's 
early childhood education and child care services. 
 
I.2  Experience in implementing evidenced-based curriculum. Describe experience with curriculum 
implementation 
As a long-standing quality community child care center, Tutor Time is proud of the 
curriculum we implement in our school and the ongoing assessments used to measure the 
continued development of the children in our care. Below, we outline how we use our 
current expertise to implement partner curricula including Creative Curriculum as we have 
successfully done for our Early Head Start classroom at this school. (See attached sample 
lesson plans for examples of developmentally appropriate activities.) 
Teaching staff will implement well-organized learning environments with developmentally 
appropriate daily schedules, lesson pans using Creative Curriculum and TSG and indoor 
and outdoor learning experiences that provide adequate opportunities for choice, play, 
exploration and experimentation among a variety of learning experiences. Teaching staff 
will receive training in Creative Curriculum and will collaborate with the coaches as well as 
the Grant Specialist to ensure fidelity.  For infants and toddlers, teaching staff will develop 
flexible, individualized lesson plans that reflect the child's daily experiences and the world 
around them. This includes making/ combining consonant sounds, engaging in conversation 
and vocalizing while reading books. Following the Creative Curriculum guidelines, weekly 
observations of each child will be made to inform planning as well as in  kind activities. 
Teaching staff will incorporate these activities in a non-regimented manner following each 
child's individual schedule.  For Preschool age children, teaching staff include a balance of 
active and quiet activities throughout the day. Learning experiences will focus on classroom 
rules, routines, transitions, complex tasks, orienting books (recognizing covers, turning 
pages front-to-back, etc.)Children are observed and teaching staff use the knowledge 
gained from those weekly observations to develop lesson plans that allow each child 
endless possibilities to engage and have fun all while acquiring new skills and knowledge. 
This approach encourages the children to investigate, question and initiate activities that 
promotes school readiness. Children have various opportunities throughout the day to

SERIAL 220226-RFP 
 
participate in large and small group activities as well as teacher and child initiated activities. 
Teaching staff will utilize the Creative Curriculum along with TSG as an instructional 
approach and ensure curriculum fidelity to support the enrolled children. All classrooms will 
have TSG installed on IPad to streamline the documentation process. In addition, all 
classrooms will have access to a shared curriculum box for Creative Curriculum. 
 
Tutor Time will support instructional staff to effectively implement curricula and at a 
minimum monitor implementation and fidelity, and provide support, supervision and 
feedback.  This accomplished  through collaboration between the EHS coach, the director 
and the  Grant Program Coordinator. As a team with the teachers, goals will be developed 
based on their individual needs.  Role-modeling, mentoring, and various other tools will be 
used to ensure teachers have complete understanding.  Parents will be offered the 
opportunity to participate in a parent's council where they will be able to voice their opinion 
regarding curriculum, lesson plans and materials used in the classrooms. The parent's 
council will meet according to EHS guidelines and will give parents the platform for their 
voices to be heard. 
In the instance where a child may have challenging behavior, we will partner with their 
parent(s), collaborate with Smart Support, the behavior support specialist at Learning Care 
Group and the Early Head Start/Head Start coach to ensure a safe environment for all 
children enrolled. Expulsion or dismissal shall not be used as an intervention for behavioral 
challenges. Our behavior support specialist is a master's degree specialist whose role is 
dedicated to helping schools effectively and positively manage behavior issues in the 
classroom. 
Through relationships with vendors such as Kaplan, Discount School Supply and Lakeshore, 
each classroom is regularly stocked with the required supplies, equipment and materials 
needed for their program. This includes having enough individual diapers and wipes to care 
for enrolled children. Our dedicated Grant Program Coordinator is responsible for ordering all 
necessary supplies. 
For an infant or toddler dual language learner the emphasis will be on the home language 
when a member of the teaching staff is competent in the home language. Instructional and 
group learning experiences will expose the child to English such as reading, singing songs, 
conversation. Classroom labels will also be prevalent. For a preschool aged dual language 
learner, we will include best practices that include both English and the child's home 
language. This will include but not be limited to literacy in both languages, classroom labeling 
in both, journaling, songs, etc. 
Implement an intentional, age-appropriate approach to accommodate children's need to nap 
or rest. A consistent, regular rest period is offered to preschool aged children every day. 
Children are encouraged to rest, however if a child does not require rest, they are offered 
alternative quiet activities (i.e., books, puzzles, coloring, manipulatives) during the rest period. 
Implement snack  and meal times in ways that support development and learning: Per our 
Infant Feeding Policy, bottle fed infants are held during feeding, during which the teacher will 
include conversation, eye contact and singing to promote socialization. Snack and meal times 
are served family style, with the meal used as another opportunity for learning. During this 
time, children converse with their teachers and peers to build community, expand their 
vocabulary as well as introduce table manners and related concepts, and encourage 
socialization. As required by CACFP, NECPA and Quality First, our staff is trained and 
monitored on serving family style meals. There is sufficient time for the children to eat as well 
as have pleasant conversation. Meal times are never used as a reward or punishment and 
children are never forced to finish or to eat. 
Teaching staff will use routines, such as diapering, handwashing, meal times, and transitions 
between activities as an opportunity to strengthen development and community.  Children will 
use these occasions to develop new skills as well as continue using existing skills to build on. 
Age and developmentally appropriate indoor/outdoor activities will be offered daily for all age 
groups, to include infants, toddlers and preschool. Physical activity is never used for a reward 
or punishment rather; teaching staff will adhere to positive guidance techniques to address 
behavioral challenges. 
Teaching staff in collaboration with families will conduct initial ASQ, ASQ-SE and DECA: 
rescreening will be conducted should any child require one based on the scores of the initial 
assessment.

SERIAL 220226-RFP 
 
Teaching staff will use Teaching Strategies GOLD to individualize lesson plans, instruction and 
learning for each child. Assessments (checkpoints) will be finalized using TSG three times per 
year. Children with disabilities will be provided the appropriate accommodations to enable 
the child to participate in all Early Head Start/ Head Start activities. School management will 
assist families with completing an accommodation packet for their child, work with inclusion 
coach as well as Tutor Time education department to provide support to both teaching staff 
as well as the families. 
Teaching and management staff will confer with the Inclusion specialist regarding the special 
needs of the children enrolled. 
Teaching staff will partner with school management to consult with Mental Health 
Professional regarding social-emotional issues that may occur in the classroom. 
Dental Health is discussed with parents and supported in each classroom to include infants by 
introducing and following tooth brushing with each age group. 
In our current EHS and HS classrooms we work with our Head Start coaches to conduct child 
vision and hearing screenings. We also partner with First Things First and local school districts 
to refer families when needed. All of our children in our Infant classrooms and beyond 
incorporate teeth brushing into their daily routine. Our .schools have access to a CACFP 
specialist t.hat is available to support through on-site technical assistance, training and support 
at record maintenance. 
Tutor Time employs a CACFP specialist who is located in Arizona and is on call to 
support the school as needed. We also partner with Empower programs and adhere to 
program standards.  Tutor Time currently operates  EHS/HS classrooms at other sites, 
so we are confident in our continued implementation of the Creative Curriculum and 
Teaching Strategies Gold assessments. All awarded classrooms use the Creative 
Curriculum and TSG for observations and assessments and ensure that lesson plans 
target the current developmental level of individual children while providing activities that 
are tailored to the skills and abilities of the group as a whole. As a result of successfully 
using curriculum based on the latest research in how young children learn, our teachers 
are highly experienced in using valid and reliable developmental assessment 
instruments.  Effective curriculum implementation in our programs is further supported 
by the classroom environment, the daily schedule, Positive Behavio1·Support, and family 
partnerships. 
 
I.3  Practices in area of child supervision and transition in and out of classrooms, 
playgrounds, and center. 
The self-limit capacity of all currently operating Early Head Start/Head Startrooms in our 
company is 8/20children. The director will schedule the teachers, so that there is a ratio 
of I teacher for every 4 EHS children during operating hours. The self-limit capacity for 
our currently operating Head Start room in our company is 20 children. The director will 
schedule the teachers, so that there is a ratio of I teacher for every 10 children during 
operating hours. In our current operating Early Head Start rooms and Head Start room we 
have been able to stay in compliance with the required group size and ratio by ensuring 
we know each child's daily schedule and staggering our teacher schedules in the room. In 
addition, with being a large company we have staff from other schools or substitute service 
that can provide teaching staff if there are any periods of time where the program needs 
staffing support. For any new classrooms added to the company we would  continue the 
same scheduling process to ensure group size and ratio are not exceeded. State ratios 
are maintained  at all times for supervision and safety of all children. The school staff is 
knowledgeable about state licensing guidelines and uses comprehensive checklists to 
ensure we adhere to licensing regulations that support the health and safety of each child 
enrolled.  The school also has supervision policies and procedures for in the classroom 
and on the playground  to ensure the safety of each child. When hired and ongoing, the 
teachers must sign off on the supervision policy. One of the best supervision policies the 
school has is the Face-to-Name procedures. The teacher must always do a face-to-name 
recognition of each child during any transition time. During transitions from classroom to 
classroom  or from classroom to outside the Face-to-Name procedure is used. As part of 
our commitment to safety, our staff conducts regular safety training and completes 
periodic Support Central led safety audits. Teaching staff will incorporate the EHS

SERIAL 220226-RFP 
 
supervision plan for their classrooms to ensure appropriate supervision.  Dry erase boards 
will be used to monitor child numbers. 
 
Facility Capacity 
2.1   Proposed use of indoor and outdoor space including footage per child in the proposed 
classrooms and playgrounds 
Each tutor Time location is large and spacious, with classroom space that meets childcare 
licensing and EHS/HS requirements of 35 sq. ft per child for the program's indoor space and 
75 sq ft per child for outdoor space. During HS hours the classrooms will operate at a 1:10 
teacher-child ratio with a max of 20 children. During EHS hours of operation, the classrooms 
will operate at a 1:4 teacher-child ratio  with a max of 8 children. the playground is separate 
and allows at least 75 sq ft per child. It is equipped with stationary and non-stationary 
materials as well as open space for teachers to engage in quality outdoor learning activities 
with students. During inclement weather when the children are unable to go outside, there is 
a large gross motor play area where teachers can assist the children while they improve their 
gross motor coordination and social interaction skills. In addition to large, spacious 
classrooms and play areas for learning and development, Tutor Time has a music and 
movement room to promote and support the advancement of creativity, gross motor and 
cognitive skills. Square footage can be verified on-site in our licensing square footage forms. 
The outdoor playground space for our Early Head Start and Head Start programs will be 
separate and allow at least 75 square feet per child. Each playground is equipped with 
stationary and non-stationary developmentally appropriate equipment and materials as well as 
open, grassy spaces for teachers to engage in quality outdoor learning activities with 
students. Our Tutor Time facility already has designated space to accommodate the ratios 
required for the program. All identified indoor classrooms have the required 35 square feet 
per child while the outdoor playground space has at least 75 square feet per child and can 
operate at the appropriate teacher-child ratio required for either an Early Head Start or Head 
Start classroom. During inclement weather when the children are unable to go outside, there 
is a large gross motor indoor play area where children can improve their gross motor 
coordination and social interaction skills. In addition to large, spacious classrooms and play 
areas for learning and development, Tutor Time has a music and movement room to promote 
and support the advancement of creativity, gross motor and cognitive skills. All of our facilities 
are compliant with the requirements of the Americans with Disabilities Act and other 
applicable federal, state or local laws pertaining to the provision of services to children with 
disabilities. Our goal is to meet the individual needs of each child within the structure of our 
programs, while maintaining a healthy and safe environment for all children and staff. We will 
make reasonable accommodations to afford children with disabilities full and equal enjoyment 
of our programs and services in the most integrated setting appropriate to their needs. We will 
make no assumptions concerning any individual or disability and will work to develop an 
individual assessment to determine if we can meet each child's need in our group setting. Our 
staff is knowledgeable of the support agencies in each community that will support in serving 
a child with special needs. We do partner with these community agencies to ensure families 
are offered the best program to meet the needs of the child. 
 
2.2 Information on facilities preparedness to meet Head Start quality standards. Include a detailed 
timeline of respondents plan for repairs needed. 
Tutor Time staff use comprehensive daily, weekly and monthly safety checklists and conduct 
daily inspections to ensure all facilities and physical environments meet or exceed the Head 
Start Performance standards requirements and maintain current state Child Care licensure at 
all times. Our center is always prepared for unannounced licensing visits or audits from Tutor 
Time's corporate safety 
audit team. Our company's centralized Real Estate department manages the leases for our 
Tutor Time schools and makes sure that all facility leases are current and in good standing. If 
not company-owned facility, Tutor Time is able to attain a signed release from the school's 
property owner giving permission to make any necessary facility modifications or renovations 
with contracted funds, for the purpose of meeting the program's requirements. Additionally, 
we understand that any upgrades or improvements using contracted funds must have prior 
approval from Maricopa County EHS/HS before any facility work is performed. None of the 
Tutor Time schools that operate existing EHS and/or HS programs or are applying for

SERIAL 220226-RFP 
 
expansion classrooms are located in flood zones or geographic areas experiencing drainage 
issues. No renovations are needed for the classrooms that Tutor Time currently operates. To-
date, Tutor Time has not renovated or repaired any facilities with Head Start funds and does 
not anticipate renovations or repairs in the future. We do have a system for reporting and 
scheduling consistent monthly repairs and maintenance, as well as any priority issues. Weekly 
Safety Compliance Checklists are submitted electronically through Compliance Central via 
iPad or online portal. Mobile units are dispatched on a monthly schedule with priority attention 
given to emergency repairs 
 
Tutor Time currently has not renovated  or repaired any facilities with Head Start funds 
but understands that any facility renovations conducted with contracted  funds are subject 
to Federal Interest. Health and safety standards are strictly adhered to and are governed 
by Arizona licensing requirements, company policy and Quality First requirements. Upon 
hire, training on these standards is provided through company mandated training and on 
an ongoing basis. An Emergency Management Plan (EMP) developed by our company is 
available to parents and is visibly posted in the school. The EMP covers eve1ything from 
weather-related  catastrophes to intruders and bomb threats. An off-site evacuation area 
has been established, and the location and evacuation procedures are shared with every 
family at the time of enrollment. The staff is required to attend monthly meetings as well as 
ongoing safety trainings. A member of school the school staff is designated as "Safety 
Captain," responsible for conducting regular classroom, facility and playground  checks to 
ensure the school adheres to health and safety guidelines. The Safety Captain also 
conducts a Monthly Focus to support and train the staff on a variety of health and safety 
topics such as how to lift children appropriately without injuring themselves. 
 
2.3 
Describe designated space to host parent meetings and support staff 
the size of our Tutor Time facilities provides ample space to accommodate all enrolled 
families and staff as needed for parent meetings, family events, workshops and trainings. 
Multi-use space available in our facility includes classrooms (after or before program time) 
and our "music and movement" or gross motor room. 
 
2.4 
Computers availability in classroom and for teachers in the classrooms and access to 
Internet 
Attendance is entered into the Maricopa County Child Plus web-based management 
system once when each child arrives and at the end of the day to note the departure time. 
The appropriate codes for absences are utilized to allow for accurate tracking. Families are 
contacted daily if not in attendance and we have not heard from them. 
This information is supplied to the Family Support specialist for follow up. Tutor Time is 
set up with a high-speed, wireless internet connection that is accessible to all teachers and 
administrators. Additionally, the school receives IT support for technology issues by calling 
or e-mailing the company's Help Desk at Support Central. Our school is set up with a high-
speed wireless connection that is accessible for all teachers and administrators. All EHS 
and Head Start teachers have daily access to laptop computers to complete lesson 
planning, child assessments and to document the learning of each child. Additionally, the 
school receives IT support for technology issues by calling or e-mailing the company's 
Help Desk at Support Central. 
 
3.0  Communities Served 
Experience in successfully reaching out to and serving low-income children and their 
families; disabled children; families on Temporary Assistance for Needy Families (TANF) 
and Social Security Insurance (SSI); homeless and foster children: Include Demographics 
of children served. 
We will assist the Grantor in identifying eligible children, to include referring families to the 
program that need care but are need assistance to afford care. We will maintain 
attendance using both our internal attendance tracking, sign in and out sheets and Child 
Plus on a daily basis. We will maintain both enrollment records as well as attendance as 
long as child is enrolled in program and/or transitions to another program Kindergarten. 
We will assist in identifying eligible children receiving child care subsidies and partnering 
with the Grantor to maintain 25% of enrollment opportunities with children receiving child

SERIAL 220226-RFP 
 
care subsidies. This will include but is not limited to having DES info1mation and 
pamphlets available at the front desk and in the classrooms and monitoring when families 
are expiring to encourage those families to complete the required paperwork to continue 
on child care subsidies. Tutor Time serves children and families from a variety of social and 
economic backgrounds, including  foster care families, tribal, military, and those who 
receive SS! and/ or DES subsidies. The demographic that Tutor Time currently serves is 
comprised of Caucasian, Hispanic, African- American, Native American, and Asian families. 
We will need assistance from the Grantee in recruiting and enrolling program-eligible 
families to fill our Head Start classrooms. 
 
Approximately 53% of the school's enrolled families are DES subsidized. The schoolworks 
closely with the Department of Economic Security, and local foster care organizations to 
meet with these families to ensure they are offering support and child care that meets their 
needs. As a result, Tutor Time is well-prepared  to service new EHS and Head Start 
children and families while continuing to provide high quality care to the children who are 
currently enrolled. Our experience and a growing demand for our early childhood education 
programs makes us eager to expand the offering of comprehensive services in coordination 
with the grantor and our community. All of our facilities are compliant with the requirements 
of the Americans with Disabilities Act and other applicable federal, state or local laws 
pertaining to the provision of services to children with disabilities. Our goal is to meet the 
individual needs of each child within the structure of our programs, while maintaining a 
healthy and safe environment for all children and staff. We will make reasonable  
accommodations to afford children with disabilities full and equal enjoyment of our 
programs and services in the most integrated setting appropriate to their needs. We will 
make no assumptions concerning any individual or disability and will work to develop an 
individual assessment to determine if we can meet each child's need in our group setting. 
Our staff is knowledgeable  of the support agencies in each community that will support in 
serving a child with special needs. We do partner with these community agencies to 
ensure families are offered the best program to meet the needs of the child. Tutor Time 
works in partnership with local agencies to ensure families have access to the support they 
need. This includes families that receive TANF and SSI. Our experience supporting a broad 
demographic and a growing demand for child care options makes our early childhood 
education programs attractive to parents looking for high quality care and viable child care 
solutions. The needs of families are constantly changing. The daily pressures of balancing 
work, school and family responsibilities can often be overwhelming and complicated by 
unexpected challenges. These include homelessness or displacement, food, medical and 
dental needs, transportation, suspected/ diagnosed developmental or learning delays, 
physical disabilities and behavior issues. Tutor Time staff make every effort to help and 
support families with appropriate recommendations. Tutor Time works in partnership with 
local agencies that offer support and resources to assist foster families that need it. 
Directors and school staff maintain regular contact with local agencies and organizations in 
order to have up-to-date information to help families. 
 
4.0 Organizational Capacity: 
4.1 Describe procedures for orientations for new staff; ongoing staff development; regular 
opportunities for supervision and support; systematic performance appraisals for each staff 
member that is hired the director of the school conducts thorough interviews, verifies 
references for state licensing and also obtains references per company policy. Our 
company background checks all applicants before the interview process begins through an 
online process. The director continues the background check process during the interview 
process, the background checks done meet all state licensing, DES and company 
standards. Each applicant is required to have fingerprint clearance, go through a state 
registry check and a criminal history record check that is done through our application 
system for the company. This includes all checks referenced in 2.3.I.I  through 2.3.I.4. As 
part of the staff licensing file expectations each employee that is hired must have their First 
Aid and CPR certification, if they do not the employee is signed up for a course to get their 
certification. At the time of employment each new hire must bring in a copy of their latest 
physical with TB results ,the results must be within I year of the date hired. All employees 
hired are also expected to have their food handler's card as the school participates in

SERIAL 220226-RFP 
 
CACFP and all employees must have this per CACFP guidelines in Arizona. In the case a 
new hire does not have their food handler's card they complete it during their New 
Employee Orientation before they are in the classroom. 
 
The school has additional staff members that work in other classrooms that meet teacher 
qualifications. Those staff members are available to sub if a vacancy occurs or if there is a 
teacher absence. In the circumstance that the other qualified staff leaves their employment 
with the school, or the director cannot have them leave their regularly scheduled 
classroom for the vacancy  or absence. The director would ensure that any substitutes 
from Child Care Career Services has the requirements. background checks and staff file 
expectations before their substitute hours begin for the classroom. All employees hired on 
at each school must go through a 5-day training called New Employee Orientation before 
they are included in ratio in the classroom. The 5 days consists of filing out state licensing 
file paperwork, company file paperwork (including their job descriptions of roles and 
responsibilities) and online and in person trainings addressing each of these areas: Safety 
and emergency procedures, recognition of signs of illness and infestations, SIDS. 
positive guidance techniques, hand washing policy and procedure, diapering and toileting 
policy and procedure, food preparation and serving techniques, blood borne pathogens, 
mandated reporting, sun safety. playground safety, and supervision (for all EHS and HS 
classrooms we include the Maricopa County Supervision of children policy along with 
our company policy). The school will support the staff in participating in on-going 
professional development activities provided my Maricopa County Human Services. 
The school staff and director will participate in coaching, modeling and any specific 
training recommended and given by the coach or specialist the school is working with to 
maintain EHS and HS standards. At the time of employment, the director will verify 
enrollment of each employee in the AZ Early Childhood Workforce Registry. The school 
will support the staff attending each in person training opportunity required by EHS and 
HS. We  will work out staffing for substitutes those days or include them as days off in our 
program calendar. Time will be given in each teacher's schedule to all for them to 
participate in the quarterly webinar series. This will be scheduled by the director of the 
location. 
In line with state licensing regulations each staff member employed with us will receive 
18clock hours of professional development per year. The trainings are logged and 
documented on site with the administrative paperwork to show yearly training hours for 
each employee. 
All vacant teaching position are posted in our applicant tracking system (ATS) and posted  
to job boards nationally and in the community. It is required that each director is in ATS 
each week to stay on top of their hiring needs and to support hiring at any schools nearby 
if they find any qualified applicants that may suit another school's hiring needs. In addition 
to using ATS we have a recruiter who works with the school on finding and recruiting 
qualified candidates to fill all openings within 30 days of job posting. 
Employees are compensated for their time when working outside of scheduled hours. The 
director has the employees fill out their employee time cards for those hours, and she 
inputs them into our payroll system. 
 
Each classroom is scheduled to have 3 hours or more (depending on when ratios meet the 
1:4 or 1:10 requirements) a month for lesson planning and recording child observations 
into Teaching Strategies Gold. The 3 hours will be scheduled, so that each classroom can 
get lesson planning and observations in each week. It is important to stay on top of the 
lesson planning and observations for the child development record keeping ensuring we 
are sharing and collaborating with parents on their child's development daily. 
 
The Standards of Conduct that include the requirements of Head Start Performance 
Standards and the Head Start Act will be shared with all staff working in EHS or HS 
classrooms during their New Employee Orientation. In the case that the classroom has 
volunteers or substitute staff the director will go through the Standards of Conduct with the 
volunteer or substitute before working in the classroom. The staff volunteers and 
substitutes will be observed daily by management or our grant specialist in the classroom 
or on our live feed cameras to ensure they are implementing positive strategies to support

SERIAL 220226-RFP 
 
well-being and prevent and address challenging behavior. The daily observations will also 
ensure that staff; substitutes or volunteers do not maltreat or endanger the health or safety 
of children. The company has strict policies on positive guidance and discipline techniques 
that is shared during the New Employee Orientation and imbedded in trainings throughout 
the year. None of the disciplinary methods referenced in section 2.3.14.2 are permitted at 
Tutor Time as explicitly prohibited per our written policies & procedures. In addition to the 
company employee handbook, which addressed confidentiality in the workplace, that each 
employee signs during their New Employee Orientation and re-signs annually, the director 
will share the EHS and HS program confidentiality policies concerning personally 
identifiable information about children, families and other staff members. 
 
As it states in our employee handbook that each employee receives at start date and each 
year, "If  the Company determines that a violation has occurred, the Company will take 
appropriate action as warranted under the circumstances. Any employee, including a 
member of management, found in violation of this policy will be subject to disciplinary 
action up to and including separation from employment. The Company may take 
disciplinary action, up to and including separation from employment, without regard to 
whether the conduct violates the law and even if the conduct does not rise to the level of a 
violation of this policy. The Company also will undertake appropriate follow-up investigation 
and take appropriate measures to ensure the conduct has stopped and will not reoccur." 
The director, grant specialist, and district manager work together with our human 
resources team to address any policy measures and determine the appropriate disciplinary 
measures or separation of employment. 
As it states in our employee handbook that each employee receives at their start date and 
each year, "Employee performance reviews provide an excellent opportunity for you and 
your manager to exchange meaningful dialogue about your job performance. All employees 
will be formally reviewed on an annual basis. Written performance reviews will be based 
on an employee's overall performance in relation to their job responsibilities and will also 
take into account their conduct, demeanor, and record of attendance and punctuality." 
During employee review time the review form includes an area for the director and 
employee to discuss areas of strengths and areas of improvement. When discussing 
these areas, the director and employee will create a professional development for the 
upcoming year addressing the strengths and improvement areas. The professional 
development plans may include mentoring, coaching, training and professional growth 
activity opportunities. 
 
The school director will keep track of all EHS and HS employees to complete all required 
background checks every 5 years. The background checks will include sex offender 
registry check, child abuse and neglect state registry check, state or tribal criminal history 
check with fingerprints and FBI criminal history check with fingerprints. 
 
The school director along with our company grant specialist will attend all scheduled 
Director Academy sessions provided by Maricopa County Human Services. The director 
will schedule their time accordingly to be there for each meeting. 
 
The school director will participate  in an assessment  of leadership to identify strengths, 
areas of needed support and participate in intensive coaching. The district manager will 
support the coaching and other areas of strengths and needs throughout the year and 
address those areas in annual management performance reviews. 
 
As part of the CACFP program each cook and any supporting kitchen staff receives 
training on appropriate meal service, food allergy and appropriate food substitutions and 
sanitation during New Employee Orientation. In addition, through our involvement in the 
CACFP each school provides training to kitchen staff and teaching staff each month on 
different meal service, food guidelines and proper health and safety standards each month. 
All trainings are documented  on training logs and in our CACFP paperwork. 
 
Tutor Time will continue employing the qualified teachers who provide instruction in the 
EHS and HS classrooms. All teachers complete extensive Tutor Time training with

SERIAL 220226-RFP 
 
supplemental professional  development throughout  the year provide by Tutor Time 
Management. All staff participate in an annual full day professional development day and 
ongoing coaching is provided. Tutor Time completes annual, formal performance 
appraisals with all staff members. We currently partner with Maricopa County to provide 
ongoing training for our teachers on Creative curriculum, the Teaching Strategies Gold 
assessment and screening tools. We are confident that our continued partnership with the 
County will allow us to continue meeting the rigorous Early Head Start and Head Start  
standards. 
 
We will comply with all CPS Registry checks and Director Service Affidavit on staff: We 
will only use that information as directed in 3.1.1 and 3.1.1.1 Tutor Time does conduct 
background checks on all teachers, support and management personnel that directly 
provide services to children. We will ensure compliance with requirements in3.2.1.1 and 
the provisions of A.R.S. 8-804. Tutor Time will work through ADES to conduct Central 
Registry background checks on our employees. We will use this information to determine 
qualifications for our positions. This procedure will be followed for all employees, 
volunteers and prospective employees as outline in 3.2.2. 1 through 3.2.2.4. Tutor Time 
will incorporate this Central Registry background check for 'qualifications of all volunteer 
positions. We understand that a person who is disqualified because of a Central Registry 
Background Check may apply to the Board of Fingerprinting for a Central Registry 
exception pursuant to A.R.S. §41-619.57.A person who is granted a Central Registry 
exception pursuant to A.R.S. § 41-6 I 9.57 is not entitled to a contract, employment, 
licensure, certification, or other benefit because the person has been granted a Central 
Registry exception. We will comply with the exception process 
 
We will incorporate ADES documents on allegations of abuse/neglect for all of our 
employees and volunteers. Th ese will be maintained in our confidential staff files that are in 
locked cabinets. Tutor Tim e will comply and ensure a Direct Service Position certification 
form is submitted before direct serv ices are provided as long as criteria stated in 3.3.6.1.-
3.2.6.2 is met. We understand and will comply with Central Registry background check 
disqualifying acts, and not allow direct services. We understand and comply with 
requirements to maintain the Central Registry Background process and results .Any related 
forms or documents will be kept along with results of those checks for a period of 6 years 
after the contract termination. We will reference the search site https:// www .azdes.gov/ 
opac for the Central Registry Background forms. 
 
Tutor Time will comply with the provisions of A.R.S. 46- 141. All of our staff and volunteer 
staff will submit to fingerprint clearance procedures as referenced in 3.3.2 and apply for a 
fingerprint clearance care within 7 working days of employment. Tutor Time will comply with 
the requirement that all employees and volunteers working at a child care facility licensed 
by DHS shall submit certified statements and obtain a valid fingerprint clearance card in 
accordance with the requirements of A.R.S. § 36-883.02.  
Tu tor Time is not a group home. 
Tu tor Time will comply with the requirement that respondent employees, whether paid or 
not, and who are required or allowed to provide services to juveniles, shall certify on 
notarized forms whether they have ever committed any act of sexual abuse of a child 
including sexual exploitation and commercial sexual exploitation, or any act of child abuse. 
All staff will have notarized forms as required as part of their staff file. 
We are not recognized as an Indian Tribe and are not affiliated with a military base. Tutor 
Time understands the requirements above and the offenses in subsections B/C, that the 
County shall immediately terminate or cancel this Contract if a person certifies that the 
person is awaiting trial on or has been convicted of any of the offenses listed i n 
subsections (B) or (C) of A.R.S. §41- 1758.07 in this State or similar offenses in another 
state or jurisdiction, or if the person does not possess or is denied issuance of a valid 
fingerprint clearance card. 
Our directors are aware and will comply with a request from the county to make a staff 
fingerprint card available. 
 
4.1  Approach to annual process for bud get planning; payroll and operating expenses

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process to ensure timely payments are paid; Standard accounting procedures. 
The budget for our Early Head Start and Head Start classrooms was developed using our 
existing Maricopa County Early Head Start and Head Start programs as a model for 
salaries, fringe benefits, supplies and ad ministrative costs. We used historical average 
income to determine our expected CACFP and DES income, assuming 25% DES 
participation for Early Head Start program children. 
Tutor Time's allocation method is based on a percentage of full time enrollment. The 
number of Early Head Start or Head Start Children is divided by the number of total 
children in the school to determine the allocation percentage for shared services and 
occupancy costs. As demonstrated with our existing Maricopa County Early Head Start and 
Head Start programs, Tutor Time submits expenditures on time the first week of the 
previous service month and with all required supporting documentation. In addition to a 
Sr. Grant Coordinator who is entirely dedicated to the on-site administration of our Early 
Head Start and Head Start programs, Tutor Time employs a Grants Funding & Compliance 
manager who is responsible for ensuring the grant spending aligns with the bud get and 
assists the Grants Manager with necessary supporting documentation for payroll, benefits. 
supplies and administrative costs. Examples of supporting document include payroll reports 
that document teacher specific hours and wages, itemized paid receipts for all supplies, and 
company operating statements detailing fixed costs including rent and utilities. 
Tutor Time, LLC is p art of a Learning Care Group which owns and operates over 900 child 
care centers across the Uni ted States. As part of a large, national corporation we have 
sufficient working capital to operate the classroom while reimbursements are pending. In 
addition to a Grant Coordinator, Grant Manager and Grants & Funding Compliance 
Manager, Tutor Time has a Manager of 3rd Party Accounting who assists schools in the 
management of their DES subsidy program. With this additional support, we have clear 
visibility into our additional program income and, as demonstrated with our existing Tutor 
Time Early Head Start programs, regularly report this income on our monthly claim form. 
Our monthly DES income submission is based on th e actual payments from DES on a 
child by child basis. With grantor approval, we submit our DES income reimbursements 
one month in arrears to ensure we are submitting actual payment amounts received from 
the agency. 
 
Tutor Time has a dedicated Food Program Specialist who aids the school in management 
of the CACFP program. We have clear visibility into our additional program income via 
CACFP and, as demonstrated with our existing Tutor Time Early Head Start and Head 
Start programs, regularly report this income on our monthly claim form. The monthly 
CACFP income is calculated based on actual funding received from CACFP, allocated 
among EHS and HS students as a % of total enrollment in the school. For example, in a 
school with 100 students total including 8 EHS students, 8% of the CACFP income will be 
allocated to EHS and detailed on our monthly reimbursement form. Tutor Time currently 
has renovated contracted facilities with Head Start funds and understands that any facility 
renovations conducted with contracted funds are subject to Federal Interest. 
Tutor Time's dedicated  grant specialist maintains an inventory log of purchases made for 
EHS and HS program classrooms using grant funds. Our teachers and staff inspect the 
classroom environment each day, removing any broken or damaged equipment purchased 
with grant program fonds and notify the funder of what has been disposed of and why. Per 
program requirements, Tutor Time keeps the storage and filing system for confidential 
records of enrolled children locked and secure at all times. 
The above approach to budgeting was completed by a dedicated grants team that 
specializes in budgeting grants programs and ensuring timely managed  of the submission 
process for payroll and operating expenses. The grants team is supported by a Grants 
Funding & Compliance Manager whose role it is to ensure that standard accounting 
procedures are used. In addition, senior level management at Tutor Time reviews all 
finalized budgets and completes annual focal reviews of the Head Start and Early Head 
Start programs. Additionally, Tutor Time employs outside auditors to review our books. 
 
5.0 Center Operations 
 
5.IFacility Health and Safety Plans; Risk-Management plans;

SERIAL 220226-RFP 
 
Tutor Time staff use comprehensive daily, weekly, and monthly safety checklists and 
conduct daily inspections to ensure all facilities and physical environments meet or exceed 
the Head Start Performance standards requirements and maintain current state Child Care 
licensure at all times. Our center is always prepared for unannounced licensing visits or 
audits from Tutor Time's corporate safety audit team. 
Tutor Time has signs visibly posted in our schools and enforces stringent Healthy and 
Safety policies and procedures at all times to guarantee that children and families have 
access to a safe early childhood learning environment. All Tutor Time employees are 
rigorously screened prior to being hired and the staff conducts health and safety checks 
throughout the school day to ensure the facility is free of weapons and firearms. The air 
conditioning and heating system in our Tutor Time schools are regularly maintained and 
are working as required. 
 
As part of our rigorous Health and Safety checks, our cook and school administrators 
inspect the school's kitchen throughout the day to ensure that it is well-stocked, and 
meals are prepared in a clean, sanitary environment in accordance in with Licensing 
standards. Toilets and hand washing facilities are also inspected and cleaned throughout 
the day to ensure they are in good working order and are easily accessible by children 
and adults in the school. Our schools provide safe drinking water for children, both 
indoors and outdoors. Classrooms uses water pitchers and cups that are easily 
accessible throughout the day. Water fountains are conveniently located inside  and 
outside of the school, and our equipment is regularly inspected and maintained 
according to the company's Health and Safety policies and Licensing standards. The 
size of our schools allows us to provide more than adequate indoor and outdoor storage 
space needed to accommodate our programs. In accordance with company policy and 
Head Start program requirements, our schools conduct unannounced fire and emergency 
evacuation drills at least once per month and maintain a fire drill log onsite for review. Our 
school maintains fire extinguishers and first aid kits in each EHS and HS classroom. As 
part of our regular facility inspections, Tutor Time's facilities are free of pests. We 
understand and will be fully compliant, if the need arises, that fumigation notices must be 
provided to families at a minimum of 3-4 business days prior to services being rendered. In 
keeping with company policy, our school facilities are free from pollutants, hazards, and 
toxins. Furthermore, cleaning products and related materials are stored securely, are not 
accessible to children and kept well out of reach to guarantee children's safety. In case of 
an emergency or loss of power, our schools are equipped with flashlights and emergency 
lighting to ensure continuity of safe care to enrolled children. All Tutor Time facilities 
conduct daily safety compliance checks to prevent child injury and are free from hazards, 
including choking, strangulation, electrical, and drowning hazards, hazards posed by 
appliances and all other safety hazards. 
Children shall be released to only authorized adults. Adults picking up will be required to 
show picture ID if it is the first time or if teacher does not recognize. In addition, the child's 
emergency card will be checked for authorization. 
Tutor Time evaluates children's special dietary requirements including food allergies 
during our initial enrollment process with families and ongoing during a child's enrollment. 
We accommodate by providing nutritional alternatives designated by child health records, 
medical documentation, and family/ staff concerns. Food allergies are posted in each 
classroom and kitchen and the cook is aware of all child food allergies. 
Our meals are served to CACFP standards. Tutor Time is supported by our Federal Food 
support staff in our corporate office, as well as an AZ based CACFP Specialists. Menus are 
created by this team, align with CACFP standards, and published  for our schools. Tutor 
Times in AZ follow the LCG standardized Grow Fit menus. The menus meet the USDA 
and state nutrition guidelines, and three meals are served per day (breakfast, lunch and  
snack). Milk is served for breakfast and lunch, and occasionally snack. Whole grains, fruit 
& vegetables (several are fresh, not canned) and meat (or a meat alternate) are served 
daily). Foods rich in vitamin C are served daily and vitamin A at a minimum three times per 
week. 
Tutor Time implements a policy that requires our teachers to feed infants while holding 
them, bottles are never given in cribs and never propped.

SERIAL 220226-RFP 
 
Families are asked for immunization documents during their enrollment process. Children 
cannot attend programs until the documents are submitted. Management teams track 
children and distribute letters when it is time to update immunizations. 
Providing a nurturing learning environment requires ongoing vigilance from every team 
member. We follow state ratios for teachers and students to provide direct supervision at 
all times. Regular safety procedures, such as our Face-to-Name check-in, are practiced 
throughout the day. Our teachers maintain visual contact and active listening when children 
are napping. We adhere to a "lights on" policy, including at naptime, for safety at all times. 
 
Our new interior and exterior cameras enable comprehensive monitoring of the school 
environment. offering peace of mind. A multi-room display in the school lobby presents a 
real-time, live dosed-circuit feed of our classrooms, playgrounds, lobby entrances, and 
exits. We view this feature as an extension of our open-door policy and commitment to 
transparency. It  demonstrates our confidence in our outstanding team of employees and 
the high level of care we provide and addresses recommendations we've received from 
many parents. (Due to our privacy and confidentiality obligations to our families, we're not 
able to provide copies of the video footage.) 
All of our existing HS and EHS classrooms have a grantor approved supervision plan 
posted that is maintained according to room arrangement. This plan details how each 
separate element in the room will be supervised and how teachers shall position 
themselves throughout the classroom. 
 
Interior areas are kept clean and in good repair. All areas are organized and clutter free. All 
areas are regularly cleaned, sanitized and free from residue. All cleaners are locked in 
cabinets to ensure no hazardous materials are available to children. Tutor Time 
incorporates a School Standard Checklist to ensure that cleaning is complete and 
hazardous materials are stored properly. Flooring is maintained and cleaned by an outside 
contracted vendor outside of program hours. Tutor Time also contracts with a janitorial 
service for additional cleaned of the school. 
 
Outdoor areas are also cleaned and organized daily. Checklists include ensuring pick up 
of trash, all building lights are operational and in good repair, windows are cleaned, and 
dumpsters are dean and free of debris. 
 
Playground area gates are locked at all times. All teachers have completed supervision 
training including Name to Face procedures. Teachers are also trained on how to 
strategically locate themselves on the playground to allow for dear views all areas and 
ensure children cannot leave the premises. We do playground zoning and have cameras on 
the outside of the buildings that are live feeds to prevent supervision issues. 
In school safety appointed captains implement an additional checklist to ensure indoor and 
outdoor safety and security is in place. Safety captains inspect and implement several 
checks of playground daily. 
Tutor Time stresses the importance of safe sleep practices. Safe sleep practice training is 
incorporated into every New Employees Orientation. Safe sleep practices posters are 
adhered to eve1y crib in our infant room. We adhere to AZ requirements for spacing 
between cribs in our infant rooms and older classrooms. Our children in our toddler 
through pre-K classrooms nap on cots that are sanitized and cleaned daily. Cots are 
spaced 18 inches away from each other. 
Tutor Time classrooms are equipped with door alarms, including all infant classrooms. 
Safety checklists include reviews of this security to ensure all are working properly. Our 
current EHS/HS classrooms also have door chimes on the doors to the interior of the 
school. 
Every entrance to a Tutor Time is equipped with an electronic lock. Our strict ID and entry 
requirements ensure that only authorized individuals gain access to our building. All 
parents must know the PIN number to enter, while all visitors are greeted at the door to 
sign in and be assisted. All volunteers and visitors must be pre-authorized for entry, and 
are required to show ID. 
Infant classrooms have a "No outside shoe" policy posted outside the classroom and 
alternatives are offered outside the classroom door such as disposable booties, or clean

SERIAL 220226-RFP 
 
single use socks which are washed at the end of the day; Infant classrooms in Tutor Time 
implement a No Outside Shoe policy that includes: 
•All shoes covered with dean booties 
•Poster to communicate this policy is posted outside the classroom 
•Disposable booties are located outside each Infant Classroom door 
 
Medication is stored in a locked medication box in each classroom. A child's medication is 
documented using the Medication Administration Record and this record is signed when 
the medication is administered. This record must be accompanied by the medical consent 
form (prescription). This form is kept in the Directors office for 1 year or as long as local 
licensing agency requires. 
Tutor Time posts Emergency Evacuation routes by every door. 
Every teacher and staff member at our school is required to undergo training on state 
regulations and our own internal procedures.  Our staff is trained to handle urgent 
situations responsibly and efficiently. Employees undergo regular drills and receive 
instruction for emergency scenarios. We've recently further enhanced training for safe 
sleep-related practices.  
 
Our rigorous health, safety and security processes are designed to ensure that we meet or 
exceed regulatory guidelines. All schools have a Safety Captain and follow state standards 
for CPR and First Aid training. Our Emergency Management Plan includes an Emergency 
Intruder and Lockdown Policy and an Emergency Evacuation Plan. We track and report the 
daily execution of protocols on all aspects of our operations to ensure they are consistently 
implemented. 
 
Tutor Time will comply  with  all Maricopa  reporting requirements  including Incidents of a 
HS/EHS enrolled child left: unsupervised for any length of time, Physical injury of a HS/EHS 
enrolled child, Revocation or suspension of a Child Care License, DES Contract, or 
CACFP contract, New reports of staff or child involvement with Child Protective services 
related to alleged incidence of child abuse or neglect and Complaints received from 
HS/EHS  Parents. 
 
Tutor Time currently works with  EHS coaches in existing EHS/HS programs to facilitate 
vision and hearing screenings. We will continue to partner in our new programs as well to 
ensure children receive timely health screenings. There are smoke and carbon monoxide 
detectors in all EHS/HS  classrooms. Our staff is trained at New Employee Orientation and 
ongoing on Emergency Procedures, including lock down. Lock down drills are performed 
quarterly and are documented on an Emergency  Drill Log. Emergency Procedures are 
posted in the school. 
 
Health and safety standards are strictly adhered to and are governed by Arizona licensing 
requirements, company policy and Quality First requirements. Upon hire, training on 
these standards is provided through company mandated training and on an ongoing 
basis. An Emergency Management Plan (EMP) developed by our company is available 
to parents and is visibly posted in the school. The EMP covers everything from weather-
related catastrophes to intruders and bomb threats. An off-site evacuation area has 
been established, and the location and evacuation procedures are shared with every 
family at the time of enrollment. The staff is required to attend monthly meetings as well 
as ongoing safety trainings. A member of school the school staff is designated as "Safety 
Captain," responsible for conducting regular classroom, facility and playground checks to 
ensure the school adheres to health and safety guidelines. The Safety Captain also 
conducts a Monthly Focus to support and train the staff on a variety of health and safety 
topics such as how to lift children appropriately without injuring themselves. 
 
5.2  Space settings: adequacy of space to meet the needs of staff; 
 
All EHS and Head Start teachers have daily access to laptop computers to complete 
family communication (i.e., newsletter), lesson planning, child assessments, document the 
learning of each child and participate in web-based record keeping systems.

SERIAL 220226-RFP 
 
 
Our· school staff has access to a staff lounge area and their own teacher spaces in the 
classrooms to store personal items, work supplies and equipment, and any materials they 
need to support a positive work environment. Teachers also have access to resource 
areas which contain literature and support for implementing program and supporting 
families. 
 
5.3  Communication: frequency and quality of internal communications; including 
staff meetings and dispute resolution; communication  and engagement efforts with 
families; 
 
We support full family participation in the program by creating a warm, welcoming 
environment that allows the families to feel support and validated. Our staff works with 
families to meet their needs and develop individualized opportunities for them to 
become involved with the program. 
Members of the management staff are available throughout  the day to speak with parents 
and provide additional info1mation as necessary. Parent  Involvement activities are held 
throughout the year to allow parents  the opportunity to network and come together for 
their child's education. 
 
We develop lasting respectful relationships with parents by encouraging families to 
share their cultures and traditions with the program. Ongoing two way communication 
ensures a seamless transition from school to home and back. Our schools use Precious 
Status to send messages and updates to parents throughout the day. The messages 
contain information about happenings in the room as well as daily activities and how 
parents can enhance learning at home. We have an open door policy for all classrooms 
where parents are encouraged to visit at any time. We also offer varying opportunities 
for families to volunteer in and out of the classroom. 
 
Based on requirements and licensing standards, parents are encouraged  to apply for open 
positions as well as offered ample opportunities in their child's classroom and throughout 
the building. 
 
We assist in the collection of Non-Federal Share match through in-kind  donation of goods 
and services such as literacy activities, at home curriculum activities, in class activities that 
promote health and safety with the children such as hand washing. Families will be 
provided with individualized activities for their child based on their developmental stage 
and interests. These activities will provide a link between what naturally occurs at home 
and the activities set up by the teacher for the week. 
Parents will be encouraged to partner with their child's teacher to develop other areas 
where in kind may be attained. 
 
In accordance with our company's Infant Feeding and Grow Fit policies, all schools that 
care for infants (6 weeks to 12 months) must provide a comfortable setting for mothers 
to breastfeed their child. 
 
Building strong family-school partnerships and encouraging families to spend quality 
time together is an important component of the Early Head Start and Head Start 
programs. Our school provides dedicated space for staff and parents to meet, talk, host 
parent meetings and conferences. hold family engagement or recruitment events, 
workshops, or trainings. 
 
Tutor Time also provides dedicated space for the Family Support Specialist to meet with 
parents, work, and document family contacts, communicate with referral agencies and 
communicate with referral agencies. Multi-use space available in our facility includes 
classrooms (after or before program time) and our "Village" or gross motor room. 
Teaching staff will partner with parents, discussing the results of screenings and 
assessments and to discuss their child's progress. Teaching staff will collaborate during 
IFSP and I EP meetings. providing valuable information concerning their child's

SERIAL 220226-RFP 
 
progress. Teaching staff communicates with parents several times during the day using 
our family app (approved by Grantor). This communication will include but not be limited 
to mealtimes, pictures, in-kind, learning activities etc. Parents will be engaged in the full 
range of child development services including four conferences per year, two to occur in 
the child's home or a mutually agreed upon location, and two in the school. 
Conferences will follow the Head Start forms to ensure a complete and concise sharing 
of information. In our existing program, Tutor Time tracks and distributes to parents’ 
request for immunizations to meet required timelines. Tutor Time understands  the 
importance of parents being actively involved with their  child's development and provides 
an array of resources and a library to support families during their child's development. 
Parent meetings, family events and workshops are regularly and conveniently offered on-
site. The school hosts Family Night events, such as the Fall Festival to allow family time 
and enhance parent/ child/ caregiver relationships. Parent classes are also held for foster 
parents throughout the year. Parent-Teacher Conferences are held twice per year so 
teachers and parents can discuss their child's development  in detail. Daily communication 
is sent home with each child to ensure that the family knows what their child 
accomplished that day and how the day went. Families are encouraged to share daily with 
the teacher any pertinent information, observation or concern regarding their child. The 
Tutor Time staff is committed  to providing  each child and family with  a quality learning 
environment, and integrating the principles of the Parent, Family. and Community 
Engagement  Framework.

SERIAL 220226-RFP 
 
EXHIBIT C 
SERVICES AREA SELECTION & AGE GROUP SELECTION 
 
 
 
 
Site 
Address 
Service Area 
Number of 
proposed 0-3-
year-old 
classrooms 
Number of 
proposed 3-5-
year-old 
classrooms (East 
Region of 
Maricopa County 
only) 
1. 
6066 
3901 E. Guadalupe Road, 
Gilbert, AZ 85234 
Gilbert 
1 
1 
2. 
6068 
1652 E. Elliot Road, Gilbert, 
AZ 85234 
Gilbert 
2 
 
3. 
6080 
2050 W. Ray Road, 
Chandler, AZ 85224 
Chandler 
2 
 
4. 
6081 
5550 W. Bell Road, 
Glendale, AZ 85308 
Glendale 
2 
 
5. 
6083 
690 W. Warner Road, 
Gilbert, AZ 85233 
Gilbert 
2 
 
6. 
6084 
5911 W. Thunderbird Road, 
Glendale, AZ 85306 
Glendale 
3 
 
7. 
6087 
15438 W. Bell Road, 
Surprise, AZ 85374 
Surprise 
1 
 
8. 
6093 
15365 S. 48th Street, 
Phoenix, AZ 85044 
Chandler 
1 
1 
9. 
6096 
905 N. McClintock Dr, 
Chandler, AZ 85226 
Chandler 
3 
1

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EXHIBIT D 
CHILD CARE SERVICES CHECKLIST

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EXHIBIT E 
PROGRAM CALENDAR

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EXHIBIT F 
EQUAL EMPLOYMENT OPPORTUNITY CERTIFICATION 
 
During the performance of this contract, the Contractor agrees as follows: 
 
1. The Contractor will not discriminate against any employee or applicant for employment 
because of race, color, religion, sex, or national origin. The Contractor will take affirmative action 
to ensure that applicants are employed, and that employees are treated during employment 
without regard to their race, color, religion, sex, or national origin, such action shall include, but 
not be limited to the following: Employment, upgrading, demotion, or transfer; recruitment or 
recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and 
selection for training, including apprenticeship. The Contractor agrees to post in conspicuous 
places, available to employees and applicants for employment, notices to be provided setting 
forth the provisions of this nondiscrimination clause. 
 
2. The Contractor will, in all solicitations or advertisements for employees placed by or on behalf 
of the Contractor, state that all qualified applicants will receive considerations for employment 
without regard to race, color, religion, sex, or national origin. 
 
3. The Contractor will send to each labor union or representative of workers with which it has a 
collective bargaining agreement or other contract or understanding, a notice to be provided 
advising the said labor union or workers' representatives of the Contractor's commitments 
under this section and shall post copies of the notice in conspicuous places available to 
employees and applicants for employment. 
 
4. The Contractor will comply with all provisions of Executive Order 11246 of September 24, 1965, 
and of the rules, regulations, and relevant orders of the Secretary of Labor. 
 
5. The Contractor will furnish all information and reports required by Executive Order 11246 of 
September 24, 1965, and by rules, regulations, and orders of the Secretary of Labor, or 
pursuant thereto, and will permit access to its books, records, and accounts by the 
administering agency and the Secretary of Labor for purposes of investigation to ascertain 
compliance with such rules, regulations, and orders. 
 
6. In the event of the Contractor's non-compliance with the nondiscrimination clauses of this 
contract or with any of the said rules, regulations, or orders, this contract may be canceled, 
terminated, or suspended in whole or in part and the Contractor may be declared ineligible for 
further Government contracts or federally assisted construction contracts in accordance with 
procedures authorized in Executive Order 11246 of September 24, 1965, and such other 
sanctions may be imposed and remedies invoked as provided in Executive Order 11246 of 
September 24, 1965, or by rule, regulation, or order of the Secretary of Labor, or as otherwise 
provided by law. 
 
7. The Contractor will include the portion of the sentence immediately preceding paragraph 
and the provisions of paragraphs (1) through (7) in every subcontract or purchase order unless 
exempted by rules, regulations, or orders of the Secretary of Labor issued pursuant to section 
204 of Executive Order 11246 of September 24, 1965, so that such provisions will be binding 
upon each subcontractor or vendor. The Contractor will take such action with respect to any 
subcontract or purchase order as the administering agency may direct as a means of enforcing 
such provisions, including sanctions for noncompliance: Provided, however, That in the event 
a Contractor becomes involved in, or is threatened with , litigation with a subcontractor or 
vendor as a result of such direction by the administering agency the Contractor may request 
the United States to enter into such litigation to protect the interests of the United States. 
 
8. The Contractor further agrees that it will be bound by the above equal opportunity clause with 
respect to its own employment practices when it participates in federally assisted construction 
work: provided, that if the Contractor so participating is a State or local government , the above 
equal opportunity clause is not applicable to any agency , instrumentality or subdivision of such

SERIAL 220226-RFP 
 
government which does not participate in work on or under the contract. 
 
9. The Contractor agrees that it will assist and cooperate actively with the administering agency 
and the Secretary of Labor in obtaining the compliance of Contractors and subcontractors with 
the equal opportunity clause and the rules, regulations , and relevant orders of the Secretary 
of Labor, that it will furnish the administering agency and the Secretary of Labor such information 
as they may require for the supervision of such compliance , and that it will otherwise assist 
the administering agency in the discharge of the agency's primary responsibility for securing 
compliance . 
 
10. The Contractor further agrees that it will refrain from entering into any contract or contract 
modification subject to Executive Order 11246 of September 24, 1965, with a Contractor 
debarred from, or who has not demonstrated eligibility for , Government contracts and 
Federally assisted construction contracts pursuant to the Executive order and will carry out 
such sanctions and penalties for violation of the equal opportunity clause as may be imposed. 
 
Mark Bierley, Chief Executive Officer 
Name and title

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EXHIBIT G 
CERTIFICATION REGARDING DEBARMENT 
 
 
CERTIFICATION REGARDING DEBARMENT, 
SUSPENSION INELIGIBILITY AND 
VOLUNTARY EXCLUSION 
LOWER TIER COVERED TRANSACTIONS 
 
 
This certification is required by the regulations implementing Executive Order 12549, 
Debarment and Suspension , 29 CFR Part 98, Section 98.510, Participant's 
responsibilities. The regulations were published as Part VII of the May 26, 1988, 
Federal Register (pages 19160-19211). 
 
(Before completing certification, read instructions which are an integral part of the 
certification) 
 
1. 
The prospective recipient of Federal assistance funds certifies, by submission of 
this proposal, that neither it, nor its principals, are presently debarred, suspended, 
proposed from debarment, declared ineligible, or voluntarily excluded from 
participation in this transaction by any Federal department or agency. 
 
2. 
Where the prospective recipient of Federal assistance funds is unable to certify 
to any of the statements in this certification , such prospective participant shall 
attach an explanation to this proposal. 
 
Mark Bierley, Chief Executive Officer

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EXHIBIT H 
LOBBYING PACKET