MCEOP 2022 V.11 DRAFT MASTER STRIKETHROUGH VERSION 1 DEC 2021 (ALL CHANGES TRACKED).DOCX
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MARICOPA COUNTY
EMERGENCY OPERATIONS PLAN
March 2021March 2022
FOR OFFICIAL USE ONLY
NOTICE: This document contains information pertaining to the
deployment, mobilization, and tactical operations of Maricopa County in
response to emergencies. It is exempt from public disclosure under
ARS § Title 41-1803.
Emergency Operations Plan
i
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Emergency Operations Plan
Supersession
ii
Supersession
This plan supersedes all previously published copies of the Maricopa County Emergency
Operations Plan.
Emergency Operations Plan
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Emergency Operations Plan
Table of Contents
iv
Table of Contents
TABLE OF CONTENTS...................................................................................................................................IV
PROMULGATION STATEMENT.....................................................................................................................VI
APPROVAL AND IMPLEMENTATION..........................................................................................................VIII
RECORD OF CHANGES ..................................................................................................................................X
RECORD OF DISTRIBUTION........................................................................................................................XIV
I. PURPOSE, SCOPE, OVERVIEW, AND ASSUMPTIONS..................................................................................1
II. SITUATION ..............................................................................................................................................98
III. ROLES AND RESPONSIBILITIES ...........................................................................................................1615
IV. CONCEPT OF OPERATIONS ................................................................................................................2827
V. INCIDENT COMMAND SYSTEM (ICS)...................................................................................................6059
VI. ADMINISTRATION, FINANCE, AND LOGISTICS...................................................................................6362
VII. REFERENCES, AUTHORITIES, ACRONYMS, AND ABBREVIATIONS.....................................................6967
ANNEX A .................................................................................................................................................7674
ESF #1 – TRANSPORTATION....................................................................................................................8076
ESF #2 - COMMUNICATIONS ..................................................................................................................8884
ESF #3 - PUBLIC WORKS AND ENGINEERING..........................................................................................9894
ESF #4 - FIREFIGHTING........................................................................................................................106102
ESF #5 - EMERGENCY MANAGEMENT ................................................................................................112108
ESF #6 - MASS CARE............................................................................................................................120116
ESF #7 - LOGISTICS MANAGEMENT AND RESOURCE SUPPORT..........................................................132128
ESF #8 - PUBLIC HEALTH AND MEDICAL SERVICES .............................................................................140136
ESF #9 - SEARCH AND RESCUE............................................................................................................155150
ESF #10 - HAZARDOUS MATERIALS RESPONSE...................................................................................161156
ESF #11 - AGRICULTURE AND NATURAL RESOURCES.........................................................................169164
ESF #12 - ENERGY ...............................................................................................................................175170
ESF #13 - PUBLIC SAFETY AND SECURITY............................................................................................181176
ESF #14 - LONG-TERM COMMUNITY RECOVERY................................................................................189184
ESF #15 - EXTERNAL AFFAIRS..............................................................................................................195190
ANNEX B - SUPPORT: CONTINUITY OF GOVERNMENT AND OPERATIONS.........................................203198
ANNEX B - SUPPORT: EMERGENCY PUBLIC WARNING.......................................................................206201
ANNEX B - SUPPORT: VOLUNTEER AND DONATIONS MANAGEMENT...............................................211206
ANNEX B – MASS FATALITY COORDINATION......................................................................................216211
ANNEX B - EMERGENCY DECLARATION PROCESS...............................................................................223218
ANNEX B – PROTECTIVE ACTIONS (EVACUATION AND SHELTER- IN- PLACE).....................................228223
ANNEX B – DISTRIBUTION MANAGEMENT.........................................................................................242237
ANNEX C - SPECIFIC INCIDENTS: EXCESSIVE HEAT EMERGENCIES......................................................251246
ANNEX C - SPECIFIC INCIDENTS: PANDEMIC.......................................................................................254249
ANNEX C - SPECIFIC INCIDENTS: SEVERE STORMS AND FLOODS........................................................262257
ANNEX C - SPECIFIC INCIDENTS: TERRORISM AND CBRNE .................................................................270265
ANNEX D - TRIBAL RELATIONS............................................................................................................275270
ANNEX E - PALO VERDE GENERATING STATION.................................................................................277272
ANNEX F – LOCAL EMERGENCY PLANNING COMMITTEE (LEPC) PLAN...............................................302296
Emergency Operations Plan
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Emergency Operations Plan
Promulgation Statement
vi
Promulgation Statement
Maricopa County, Arizona
In the event of a natural or man-made disaster within Maricopa County, County the government
must be prepared to implement plans and procedures to protect lives and property. This plan shall
be known as the Maricopa County Emergency Operations Plan (MCEOP).
This plan also serves to support the Arizona State Emergency Response and Recovery Plan
(SERRP). This plan was developed in accordance with Arizona Revised Statutes, Title 26,
Chapter 2, and the Maricopa County Emergency Resolution of 2011. This plan replaces and
supersedes all previously published copies of the Maricopa County Emergency Operations Plan.
The purpose of this plan is to provide direction and guidance to County departments and outside
supporting agencies. It serves as a directive to cCounty departments to prepare for and execute
assigned emergency tasks to ensure maximum survivability of the population and to minimize
property damage in the event of a disaster. It is applicable to all elements of the
cCounty government and the private sector engagedengaged in or acting in support of emergency
operations.
________________________
_________________________
Date
Board of Supervisors
(Chairperson)
_________________________
Clerk of the Board
Emergency Operations Plan
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Emergency Operations Plan
Approval and Implementation
viii
Approval and Implementation
The Maricopa County Emergency Operations Plan (MCEOP) is the framework for emergency
responders, Maricopa County governmental departments, and outside supporting agencies to
effectively coordinate and collaborate before, during, and after a disaster in order toto provide a
comprehensive response to all emergencies.
The Chairman and the Board of Supervisors (BOS) authorize the Director of the Maricopa County
Department of Emergency Management, as directed by the County Manager, to make changes
and updates to this plan that do not materially affect the overall planning approach procedures
and do notor significantlyradically change responsibilities of senior County officials or County
departments. Changes will be recorded in the Record of Changes.
This plan supersedes all previously published copies of the Maricopa County Emergency
Operations Plan.
A copy of this plan has been filed in the Office of the County Clerk of Maricopa County, under the
provisions of Arizona Revised Statutes, Section 26-307B.
________________________
_________________________
Date
Board of Supervisors
(Chairperson)
_________________________
Clerk of the Board
Emergency Operations Plan
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Emergency Operations Plan
Record of Changes
x
Record of Changes
A more detailed Summary of Changes is on file with MCDEM, along with all stakeholder
correspondence, comments, and recommendations.
CHANGE
NUMBER
DATE OF
CHANGE
CHANGE DESCRIPTION
DATE
POSTED
POSTED BY
1
November
2012
This issue of the plan, dated
November 2012, is a total
reissue incorporating FEMA
Comprehensive Planning Guide
101 guidance, editorial
improvements, technical
revisions, as well as updated
and expanded responsibilities for
County departments and
personnel.
November
2012
2
January
2013
Updated approval and
implementation letter signed by
the new Chairman of the Board
of Supervisors Andy Kunasek.
Department of Public Health
Order of Succession updated.
January
2013
John Padilla
3
January
2014
Basic Plan changes include
deletion of dated reference to
evacuation agreements and
refinements to the various
definitions. Additional and
update to definitions. Additional
changes throughout the entire
document include: addition of
reference to Mitigation activities
(Incident Management Cycle),
inclusion of updated language
regarding access and functional
needs considerations, minor
language clarifications, and
basic formatting and editing.
Implementation and
promulgation by current
Chairman, Denny Barney.
January
2014
Julie
Syrmopoulos
4
January
2015
Updated definitions and
acronyms, disabilities, access
and functional needs language,
minor language clarifications,
and basic formatting and editing.
Implementation and
promulgation by current
Chairman, Steve Chucri.
January
2015
Hector
Andrade
5
January
2016
Updated definitions and
acronyms; corrected typos and
grammar; general re-formatting
for readability; clarified
January
2016
Stella
Sheridan
Commented [JY(1]: Oxford comma throughout
Emergency Operations Plan
Record of Changes
xi
department duties and roles;
deleted references to defunct
systems; for annual
implementation and
promulgation by current BOS
Chairman.
6
January
2017
Updated definitions, acronyms,
order of successions for County
departments, COOP language
and Annex E. Fixed grammar
errors, formatting issues and
basic editing throughout.
Implementation and
promulgation by current BOS
Chairman.
January
2017
Rudolfo Perez
7
January
2018
This review/update includes
grammar and formatting,
changes to orders of succession
for some agencies, modified
language in responsibilities of
primary or support ESF #
agencies, and restructuring the
support annex to be more in line
with CPG101, and to highlight
County EOC Management as its
own support annex.
January
2018
Ron Kopcik
8
March
2019
This review/update includes
grammar and formatting, contact
list, economic profile, census
data, IPAWS/WEA and modified
language in responsibilities of
primary or support ESF #
agencies. Removed all
department lines of succession
in Annex B.
March
2019
Rudolfo Perez
9
July 2019
Put Board of Supervisors Line of
Succession into Annex B:
Support Continuity of
Government. Put ARS Statutes
11-213 and 38-384 summary in
Annex B:Support Continuity of
Government
July 2019
Rudolfo Perez
10
January
2020
Updated ESF
roles/responsibilities, economic
profile, and emergency
operations language. Corrected
typos and grammar, Modified
primary/support list for ESF.
Added language on MC
Recovery Plan, Family
Assistance Center.
March
2020
Rudolfo Perez
11
September
2020
Added FCDMC Dam & Levee list
to Annex C: Severe Storm and
Floods.
September
2020
Rudolfo Perez
Emergency Operations Plan
Record of Changes
xii
12
February
2021
This review/update includes
corrected typos, grammar, and
formatting. Language update
within the Base Plan for LEPC,
identified hazards and disaster
identification language. Rewrite
of Annex B: Donations
Management, Protective Actions
and Distribution Management.
March
2021
Rudolfo Perez
13
November
2021
Administrative/structural
corrections, County partner
updates, internal updates.
November
2021
Joshua
Yungvirt
Emergency Operations Plan
Record of Changes
xiii
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Emergency Operations Plan
Record of Distribution
xiv
Record of Distribution
Agency
Cop
i
Agency
Copies
COUNTY GOVERNMENT
COUNTY GOVERNMENT (Continued)
Adult Probation
1
Parks and Recreation
1
Air Quality
1
Planning and Development
1
Animal Care and Control Services
1
Procurement Services
1
Assessor
1
Public Advocate
1
Board of Supervisors
5
Public Defender
1
Clerk of the Board
1
Public Defense Services
1
Clerk of the Court
1
Public Fiduciary
1
Constables
1
Public Health
1
Correctional Health Services
1
Recorder
1
County Attorney
1
Risk Management
1
County Manager
1
School Superintendent
1
Deputy Assistant County Manager’s Office (1
each) 3
Security Services
1
Elections
1
Sheriff’s Office
1
Emergency Management
2
Stadium District
1
Environmental Services
1
Superior Court
1
Equipment Services
1
Transportation
1
Facilities Management
1
Treasurer
1
Finance
1
57
Flood Control District
1
Housing Authority
1
CITIES AND TOWNS
Human Resources
1
Cities and Towns (1 each)
24
Human Services
1
24
Integrated Criminal Justice Info Sys
1
Internal Audit
1
STATE GOVERNMENT
Justice Courts
1
Dept. of Emergency and Military Affairs 1
Juvenile Probation
1
1
Legal Advocate
1
Legal Defender
1
TRIBAL NATIONS
Library District
1
Fort McDowell Indian Community
1
Management and Budget
1
Gila River Indian Community
1
Medical Examiner
1
Salt River Pima-Maricopa Indian
1
Office of Communications
1
Tohono O’odham Nation
1
Office of Enterprise Technology
1
4
Emergency Operations Plan
Record of Distribution
xv
FIRE DISTRICTS/DEPARTMENTS
OTHER AGENCIES
Aguila Fire District
1
American Red Cross
1
Arizona Fire and Medical Authority
1
Arizona Public Service Company
1
Buckeye Valley Fire District
1
Luke Air Force Base
1
Circle City-Morristown Fire District
1
National Weather Service
1
Daisy Mountain Fire District
1
Salt River Project
1
Goldfield Ranch Fire District
1
The Salvation Army
1
Harquahala Valley Fire District
1
United States Army Corps of Engineers 1
Laveen Fire District
1
Valley Metro RPTA
1
Rio Verde Fire District
1
Community Organization Active in
Disaster
1
Rural/Metro Fire Department
1
9
Sun City Fire Department
1
11
Total
106
Emergency Operations Plan
Base Plan
1
I. Purpose, Scope, Overview, and Assumptions
A. General
The revised Maricopa County Emergency Operations Plan (MCEOP) is the product of a detailed
and focused planning process that 1) fully incorporates the NIMS concepts, principles, practices,
and language, 2) capitalizes on the lessons learned from recent disasters, and 3) incorporates
plans, programs, and policies that have emerged since the last revision of the MCEOP. The
MCEOP establishes a framework through which the County may prepares for,; responds to,;
recovers from,; and mitigates, orto prevents the impacts of a wide variety of disasters that could
adversely affect the health, safety, and/or general welfare of the residents and emergency
workers of Maricopa County. The MCEOP provides guidance to Maricopa County officials or on
procedures, organization, and responsibilities, which will prevent, minimize, and/or relieve
personnel personal hardship and property damage associated with disasters or the imminent
threat thereof. This plan also provides establishes procedures for an integrated and coordinated
cCounty, municipal, state, and federal response. This plan is a living document that. It complies
with current guidance from DHS and FEMA regarding pertaining to the ability to keep data and
personal information secure and, current., and up to date.
The MCEOP is operations- oriented, and addresses communication and warning systems,; rapid
deployment and pre-deployment resources,; evacuation and shelter operations,; and post-
disaster response; and recovery activities. The MCEOP's imperative objective is to clearly define
the responsibilities of cCounty, municipal, volunteer, and other organizations through a Base
Plan/Incident Command System/Response approach to planning and operations.
The MCEOP describes the basic strategies, assumptions, and mechanics through which the
Countycounty will mobilizes resources and conducts activities to guide and support Countycounty
Emergency Management efforts through the prevention, preparedness, response, recovery and
mitigation stages. To facilitate inter-governmental operations, the MCEOP adopts a functional
approach that groups the type of assistance to be provided under each ESF. Each ESF is headed
by a primary agency, which has been selected based on its authorities, resources, and capabilities
in the functionala specific functional area. In addition, other agencies with similar capabilities have
been given assignments to support the appropriate ESF. The ESFs serves as the primary
operational mechanism through which Countycounty assistance is managed. Command staff and
other General staff have been assigned to support the ESFs. County assistance will be provided
to impacted communities within the Countycounty under the overall authority of the Maricopa
County Department of Emergency Management, on behalf of the Maricopa County Board of
Supervisors.
In an effort to ensure that the revised MCEOP was strictly aligned with the State and National
preparedness guidance, the National Department of Homeland Security publications listed below
were consulted and closely followed:
Comprehensive Preparedness Guide (CPG) 101, Version 2.0, (November 2010)
Public Assistance Program and Policy Guide, Version 4, (April 2018June 2020)
National Response Framework (October 2019)
National Preparedness Goal (September 2015)
Emergency Operations Plan
Base Plan
2
B. Purpose
The purpose of the Maricopa County Emergency Operations Plan is to establish a framework for
government, non-profit organizations, the private sector, and residents to address prevention,
protection, preparation, response, recovery, and mitigation of the effects steps of emergencies
and disasters while providing clear guidance to activate the Maricopa County Emergency
Operations Center (EOC).
The purpose of this plan is to provide an overview of the Countycounty’s emergency management
structure and the responsibilities assigned to various Countycounty dDepartments, non-
governmental agencies, and the private sector, during major emergencies and disasters. This
plan is the framework for Emergency Responders, Maricopa County governmental departments,
and supporting agencies to effectively coordinate and collaborate, before, during, and after a
disaster, in order to provide a comprehensive response to all emergencies.
This plan provides direction and guidance to Maricopa County governmental departments and
supporting agencies. This plan establishes the framework to prepare for and respond to all
hazards, both natural and man-made, in Maricopa County. The plan is designed to be flexible and
scalable to meet any type and size of disaster.
The direction and guidance provided in this plan constitutes a directive to County departments to
prepare for and execute assigned emergency tasks to ensure the greatest possible survival of
the whole community, protection of property, and continuity of government in the event of a
national security, technological, or natural disaster.
The plan consists of a Basic Plan and five Annexes:
The Basic Plan provides an overview of the Countycounty’s emergency management
structure. The Basic Plan is divided into the following sections: Introduction, Planning
Assumptions, Roles and Responsibilities, Concept of Operations, and Incident
Management Activities.
The Emergency Support Function (ESF) Annex describes the required actions of the
Primary Agency before, during, and after the emergency. Each Emergency Support
Function (ESF) also details the tasks of all sSupport agencies designated to support an
ESF (when and if possible) in preparing for and responding to an emergency. The ESF
structure ensures adequate effective collaboration with all responding entities.
The Support Annexes provide emergency responders the overarching framework for
specific activities inherent toin most emergencies. The Support Annexes provide
additional, in-depth detail of those activities covered in the Basic Plan. The Support
Annexes assist ESFs with detailed processes and functions to implement a coordinated
and comprehensive response to an emergency.
The Incident Annexes describe the variables associated within responses to specific
incidents. The Incident Annexes give provide situation and planning assumptions of thefor
a specific incident, details of the Concept of Operations that may vary based on the
specific incident, and incident specific tasks designated to the appropriate departments
and agencies.
Emergency Operations Plan
Base Plan
3
The Tribal Relations Annex describes the policies, responsibilities, and concept of
operations for effective coordination and interaction of Countycounty and local incident
management activities with those of tribal governments and communities during potential
or actual incidents on tribal lands.
The Palo Verde Generating Station Annex describes the roles and responsibilities of
Maricopa County agencies as defined and agreed within the Maricopa County/State of
Arizona Offsite Response Plan.
Local Emergency Planning Committee Annex describes the roles and responsibilities
of the Maricopa County Local Emergency Planning Committee. Inclusion of this plan in
the MCEOP is required per ARS § Title 49-124 para B.
C. Scope
This plan identifies when and under what conditions the application, activation, or revision of this
plan is necessary.
The plan establishes fundamental policies, strategies and assumptions for a Countycounty-
wide program that is guided by the principles of the National Incident Management System.
The MCEOP provides the following benefits to Maricopa County:
Creating Creates a plan which addresses all hazards, all phases of emergency
management, and all impacts, and extends an opportunity to partner with all
stakeholders.
Establishes a Concept of Operations spanning that provides the direction and control of
an emergency from initial monitoring through post- disaster response, recovery, and
mitigation.
Defines inter-agency and inter-government coordination mechanisms to facilitate delivery
of immediate response and recovery assistance.
Assigns specific functions to appropriate Countycounty and municipal agencies and
organizations, and as well as outlines methods to coordinate with the private sector,
volunteer organizations, citizens, and state and federal counterparts.
Identifies actions that Countycounty response and recovery organizations will take in
coordination with municipal, state, and federal counterparts as appropriate, regardless of
the magnitude of the disaster.
The Maricopa County Department of Emergency Management (MCDEM) is the lead agency for
planning the effective use of available resources and the coordination of appropriate emergency
functions in response to situations beyond the capability of a single agency, department, or
political subdivision.
The Maricopa County Emergency Operations Plan (MCEOP) encompasses athe wide-range of
preparedness and response activities necessary for all natural, technological, and man-made
hazards, and other emergencies faced by the whole community of Maricopa County. The basis
for providing short-term recovery is also covered. The plan covers short- and long-term responses
to and recovery from emergencies in the unincorporated areas of Maricopa County as well as
support to responses in all incorporated cities and towns within the Countycounty.
Commented [JY(2]: Single backspaces to bring the bullets
in line
Emergency Operations Plan
Base Plan
4
This plan defines the roles and responsibilities of all departments, agencies, state government,
federal government, non-governmental and voluntary organizations, private sector, other political
jurisdictions in the Countycounty, and the public involvement.
This plan incorporates the Incident Command System (ICS) and the National Incident
Management System (NIMS) into the general approach toward responding to emergencies
emergency response. These plans and systems are national standards as mandated by
Homeland Security Presidential Directive 5 (HSPD-5) and Presidential Policy Directive 8 (PPD-
8).
ICS is a standardized incident management concept designed specifically to allow responders to
adopt an integrated organizational structure equal tothat matches the complexity and demands
of any single incident or multiple incidents without being hindered by jurisdictional boundaries.
NIMS is a system that provides a consistent nationwide approach for federal, state, and local
governments to work effectively and efficiently together to prepare for, respond to, and recover
from domestic incidents, regardless of cause, size, or complexity.
This plan provides the guidelines necessary to coordinate response activities with local, state,
and federal government responders. It also creates the ESF structure, which outlines the
coordination and collaboration necessary between for all response organizations.
MCDEM works with the municipalities to ensure that their plans and this EOP are operate in
concert, allowing for a more coordinated response. Municipalities having Countycounty-
recognized plans shall conduct operations within their own jurisdiction limits pursuant to those
plans. This plan distinguishes between most emergencies that are small in scale and are most
often handled at the field level using established field procedures.
This plan is applicable to all Maricopa County Departments and Agencies that may be tasked to
perform activities in response to an emergency. Departments not specifically tasked are
considered to be available to perform specific functions when so tasked by the County mManager
(or delegate). This plan is also applicable to voluntary agencies, such as the Community
Organizations Active in Disaster, The American Red Cross, and The Salvation Army, as well as
to private sector groups.
Based on the mission of the Maricopa County Department of Emergency Management, response
activities are those actions that provide whole- community -wide education, planning,
coordination, and continuity of government for the people of Maricopa County in order toto protect
lives, property, and the environment in the event of a major emergency.
D. Methodology
The Maricopa County Emergency Operations Plan was developed as a team effort consisting of
the following agencies and organizations:
County
Flood Control District of Maricopa County
Maricopa County Animal Care and Control
Maricopa County Department of Emergency Management
Maricopa County Environmental Services Department
Emergency Operations Plan
Base Plan
5
Maricopa County Department of Public Health
Maricopa County Department of Transportation
Maricopa County Office of Enterprise Technology
Maricopa County Office of Procurement Services
Maricopa County Office of the Medical Examiner
Maricopa County Parks and Recreation Department
Maricopa County Planning and Development Department
Maricopa County Sheriff's Office
Non-Profit
Community Organizations Active in Disaster
The American Red Cross
The Salvation Army
The MCEOP's concepts were developed by the Maricopa County Department of Emergency
Management, in coordination with the agencies and organizations involved in emergency
management activities. Each agency and organization involved is expected to have its own
guidelines to implement the concept of operations.
Each of the above listed agencies may request an electronic copy of this Emergency Operations
Plan.
In addition:
The Maricopa County Emergency Operations Plan is adopted by the Board of
Supervisors, which serves as the promulgation letter for the MCEOP.
A Record of Changes Log is used to record all published changes byas those holding
working copies of the MCEOP receive them. The holder person assigned of the copy is
responsible for making the appropriate changes and updating the Log.
A master copy of the MCEOP, with a master Record of Changes Log, is maintained in the
Maricopa County Department of Emergency Management.
Planning Process
The process used by Maricopa County has been designed to ensure that all stakeholders have
an opportunity to participate in the development of the MCEOP and is based on the most current
best information available. Each Primary and Support Agency is sent their responsibilities
annually for review, revision, and acceptance. Feedback fromand their response is documented
digitally and incorporated into the updated pPlan, where appropriate. MCDEM will hold ESF-
meetings with each Primary ESF- lead identified in this pPlan annually to review, revise, and
accept annotate roles and responsibilities. To this endaccomplish this, the planning process is
based on the following planning principles:
Planning should be community-based, representing the whole community and their needs.
Planning should include participation from all stakeholders in the community.
Planning uses a logical and analytical problem-solving process to help address the
complexity and uncertainty inherent in potential hazards.
Planning considers all hazards and threats.
Emergency Operations Plan
Base Plan
6
Planning should be flexible enough to address both traditional and catastrophic incidents.
Time, uncertainty, risk, and experience influence planning.
Effective plans tellinform and instruct those with operational responsibilities what to do
and why to do it.
Planning is fundamentally a process to manage risk.
Planning is one of the key components of the preparedness cycle of planning, organizing,
training, equipping, exercising, evaluating, and taking corrective actions.
Plan Development and Maintenance
The Maricopa County Department of Emergency Management is responsible for coordinating the
development and maintenance of the EOP with all County departments, local governmental
agencies, and private partners. The process used to develop and maintain this EOP is based on
nationally- recognized emergency planning principles and best practices, such as those found in
FEMA’s Comprehensive Planning Guide 101.
This EOP is designed to be a flexible, dynamic document subject to revision, as appropriate. The
plan shall be reviewed annually, and is subject to a more thorough review and update every 5
years, with interim updates/approvals utilized as necessary.. In addition, the plan shall be
reviewed by MCDEM after any of the following occurrencessituations occur, and a determination
shall be made whether these circumstances require a minor or major revision to the plan.
A major incident, exercise, or planned event (After-Action Report must be completed after
a formally declared emergency. MCDEM will coordinate the inclusion of any after-action
report action items into the plan and the training and exercise program if applicable);
A change in operational resources (e.g., policy, personnel, organizational structures,
management processes, facilities, or equipment);
A formal update of planning guidance or standards;
A change in elected officials;
Each activation of the EOC;
A change in the jurisdiction’s demographics or hazard and threat profile;
A change in the acceptability acceptance levels of various risks;
The enactment of new or amended laws or ordinances.
Minor revisions are those affecting few stakeholders, may including but not limited to, reflecting a
change in title or position, grammar or formatting changes, and any item that does not alter
established policies or procedures., etc.
Major revisions are considered revisions which significantly alter or establish new policy, and shall
be at the discretion of the MCDEM Director. All major revisions to the EOP shall be coordinated
with EOP stakeholders, and approved by the Countycounty Board of Supervisors.
Emergency Operations Plan
Base Plan
7
Annual Review-. Annual reviews consists of MCDEM reviewing the plan for areas needing
updates. In addition, Primary Agencies and Support Agencies will be provided the opportunity to
review and provide recommended updates. This review and update process may be done via
email, and changes will be logged in the plan’s Record of Changes and incorporated into the
revised plan.
Five Year Review-. Five-year reviews will should involve stakeholder coordination meetings. It
may consist of a core planning team (MCDEM and Primary Agencies), and may involve complete
working groups with representation from all agencies. Similar toAs with the annual review, all
changes will be logged in the plan’s Record of Changes and incorporated into the revised plan,
with a more detailed Summary of Changes kept on file with MCDEM. Once all agencies have had
the opportunity to comment, a draft plan will be sent for final review to all stakeholders along with
the Summary of Changes. The plan will be published and disseminated once all have had the
opportunity to review the draft. The date of the plan will change to reflect the 5-year update cycle,
and must be approved by the Board of Supervisors.
Distribution of Approved EOP: After a new plan has been approved by the Board of Supervisors,
MCDEM will distribute the new plan within 5 business days to all agencies identified in the Record
of Distribution. Records of the distribution will be archived at MCDEM. Maricopa County
Department of Emergency Management will keep a hard copy on file. This plan will be made
available to all agencies tasked therein, adjacent municipalities and the state as well as the
Iidentified agencies in the Record of Distribution will receive the plan via email with printed copies
being distributed to the following agencies/personnel:
Board of Supervisors
County Manager
Deputy and Assistant County Manager
County Attorney’s Office
Clerk of the Board of Supervisors
The EOP has been determined to be a secure document is exempt from public release in
accordance with ARS § Title 41-1803.
The primary and support agencies/organizations of each ESF will be responsible for preparing
and maintaining operating procedures for all responsibilities assigned to them in the MCEOP.
These procedures will be prepared following guidance issued by local policies.
Implementation of NIMS
The Maricopa County Internal Policy – Emergency Operations 2019 formally incorporates the
Incident Command System and the National Incident Management System as the general
established approachframework tofor emergency response. The Director of Maricopa County
Department of Emergency Management is the single point of contact to coordinate the National
Incident Management System implementation within Maricopa County.
The MCEOP implements the Incident Command System (ICS) and the National Incident
Management System (NIMS) as mandated by Homeland Security Presidential Directive 5 (HSPD-
5) and Presidential Policy Directive 8 (PPD-8) by:
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Using ICS and the multi-agency coordination system to manage and support all incidents.
Integrating all response agencies and entities into a single, seamless system.
Establishing a public information plan in the Emergency Support Function 15 - External
Affairs dealing with dissemination of information.
Identifying and characterizing resources according to established standards and types.
Requiring all personnel to be trained properly for the job they perform.
Ensuring interoperability, accessibility, and redundancy of communications.
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II. Situation
This section of the plan summarizes the hazards that could potentially affect Maricopa County.
The hazards and risk analysis analyses addresses the major hazards to which the Countycounty
is vulnerable,; provides a summary of the Countycounty's population with access and functional
needs (AFN),; outlines the assumptions that were considered in the planning process,; and
defines disaster magnitude classifications that will trigger Countycounty response under the
NIMS.
A comprehensive hazard and risk assessment is contained in the Maricopa County Multi-
Jurisdictional Hazard Mitigation Plan and the Maricopa County Hazard Identification – Risk
Assessment Consequence Analysis. Both plans are kept under separate covers and can be
accessed by contacting Maricopa County Department of Emergency Management.
A. Hazard Analysis
Maricopa County is vulnerable to a wide range of hazards that threaten its communities,
businesses, and environment. To determine the hazards that pose the greatest threat, Maricopa
County has prepared a Hazard Identification – Risk Assessment Consequence Analysis.
Maricopa County has identified the following natural, technological, and human-caused hazards:
Thunderstorms / Severe Winds
Wildfires
Extreme Heat
Flooding
Fissures
Hazardous Material Releases
Pandemic / Epidemic
Drought
Levee Failure
Subsidence
Terrorism
Dam Failure
PVGS Radiological Release
For emergency management planning purposes, the critical analysis that must be undertaken is
an assessment of the consequences of each hazard, duration of the hazard, and potential
economic consequences. These rankings utilize the criteria laid outidentified in the Hazard
Identification – Risk Assessment (HIRA) to weigh them proportionally throughbased on historic
data as well as future projections based on economic, demographic, and the critical
infrastructure information.
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Critical Facilities
Critical facilities provide services and functions essential to a community, especially during and
after a disaster. Examples of critical facilities requiring special consideration include: Police
stations, fire stations, vehicle and equipment storage facilities, emergency operations centers,
medical facilities, shelters, power generating stations, and other public and private utility facilities
vital to maintaining or restoring normal services. Critical facilities have been identified by Maricopa
County for planning purposes. Additional planning considerations on critical facilities can be found
in departmental- level Continuity of Operations Plans and Maricopa County’s Geographic
Information Systems Department and planning software. Due to the sensitive nature of critical
facilities, a comprehensive list has been omitted from this plan.
B. Economic Profile
The following is a description of the population of Maricopa County based on information from the
United States Census Bureau:
Population (V2019): 4,485,414
Housing Units (V2019): 1,789,190
Households (20154-20198): 1,520,7671,552,096
Persons per household (2014-20182015-2019): 2.756
Median household income (in 20198 dollars), 2014-20182015-1029: $61,60664,468
Persons in poverty, percent: 12.23%
Language other than English, age 5 and older (2014-20198): 27%
With a disability, under age 65 (20154-20198): 7.54%
Persons 65 and over: 15.5%
While it is likely that outside assistance would be available, the Countycounty must initially carry
out disaster response and short-term recovery on an independent basis.
If necessary, it can request support from the neighboring counties, states, from political
subdivisions, and/or from the private sector.
C. Spatial Profile
Geography
Maricopa County, Arizona covers an area of approximately 9,224 square miles, measuring 132
miles from east to west, and 103 miles north to south.
Elevation
According to data gathered by the Shuttle Radar Topography Mission, the lowest elevation in
Maricopa County is 531 feet. This ranks Maricopa County the 2nd in terms of lowest elevations
when when comparinged to a total of 15 the 15 counties in Arizona. Maricopa County's highest
elevation is 7,657 feet, which ranks it 14th in terms of highest elevations when compareded toto
thea total of 155 counties in Arizona.
Commented [JY(3]: 2020 numbers
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Population Demographics
The estimate published by the Census Bureau in July 2019 states the population of Maricopa
County is 4,485,414.
The racial makeup of the Countycounty was 82.8% White, 31.4% Hispanic or Latino, 6.4% Black
or African American, 4.6% Asian, 2.8% American Indian, 0.3% Pacific Islander, 12.8% from other
races, and 3.1% from two or more races. Those of Hispanic or Latino origin made up 31.4% of
the population groups.
Climate
Flooding due to thunderstorms during the monsoon season (June through September) and water
releases from reservoirs during the winter and spring runoff period (December through May) are
the most frequent, severe natural hazards in Maricopa County. The worst flooding tends to occur
when remnants of a tropical storms enter the state. High wind events, to include those with wind
speeds up to tornado strength, usually occur in conjunction with the monsoon thunderstorms.
Dam failure is a possible disaster event similar to extreme flash flooding that would occur
downstream from dams or flood retarding structures levees located throughout the Countycounty.
Extreme heat is also a primary real hazard faced within the Countycounty, with temperatures well
in excess ofexceeding 100 degrees between May and August.
School Districts / Higher Education
Maricopa County is home to 58 school districts that serve over 700,000 students. School districts
are classified as elementary districts (kindergarten-8th grade), high school districts (9-12th
grades), and unified school districts (kindergarten through 12th grade). The Maricopa County
Community College District, also known as Maricopa Community Colleges, is one of the largest
community college districts in the United States, with 10 campuses serving more than 220,000
students each year. Arizona State University (ASU) has campuses in Tempe, Mesa, downtown
Phoenix, and West Phoenix. Grand Canyon University (GCU) has grown significantly, and both
Northern Arizona University (NAU) and the University of Arizona (UofA) have extension
campuses in the area.
D. Access and Functional Needs
Maricopa County recognizes considerations must be made to accommodate whole
community populations during emergencies. Maricopa County is engagedengaged in a number
ofseveral activities which aim to improve response plans and operations to address access and
functional needs (AFN) during an emergency event. All voluntary, private, faith-based, non-
governmental, or similar agencies requested by the jurisdiction, or through legal agreement and
authorization by the jurisdiction, will comply with all applicable Federal, Tribal (as applicable),
State, and local laws during drills, exercises, training, or other events that support a full-cycle
disaster or emergency event. Multiple ESFs within this plan outline or identify specific guidance
to support the whole community.
The Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA) will be followedis
adhered to in every aspect of all disaster cycle operations, explicit or otherwise, contained in this
Emergency Operations Plan. Emergency and disaster response services and activities will be
accessible and usable to the whole community regardless of disability, access, orand functional
Commented [JY(4]: It reads weird when the
Hispanic/Latino percentage is put in a separate sentence.
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need.
This plan is committed to the principle that it takes the full range of government, private, non-
government, faith-based, and volunteer groups to successfully meet the needs of the whole
community during times of disaster. Persons with disabilities, access, and functional needs,
and/or representatives from unique populations are included in local emergency planning.
Key Terms
Access and Functional Needs (AFN) - People who may have additional needs before, during, and
after an incident in functional areas including but not limited to:to maintaining independence,
communication, transportation, supervision, and medical care. Individuals in need of additional
assistance include, but are not limited to, those who have disabilities, live in institutionalized
settings, elderly, children, from diverse cultures, those withhave limited English proficiency or non-
English speaking, or are transportation disadvantaged. An individual with a disability is defined
by the Americans with Disabilities Act (ADA) as a person who has a physical or mental impairment
that substantially limits one or more major life activities, a person who has a history or record of
such impairment, or a person who is perceived by others as having such impairment. The use of
“access and functional needs” in place of “special needs” is consistent with current trends
nationally and is used interchangeably throughout the document. Thus, be aware that these
interchangeable terms mean the same thing.
Ability360 - formerly known as Arizona Bridge to Independent Living, offers and promotes
programs to empower people with disabilities to take personal responsibility so that they may
achieve or continue independent lifestyles within the community.
Unique Population - Temporary or permanent groups within a jurisdiction which could require
specific attention during an emergency or disaster. Examples are schools, hospitals, managed
care facilities, group homes, RV parks and campgrounds, temporary youth camps (likesuch as
scouts or student groups), sporting events, incarceration facilities, etc.
Maricopa County acknowledges at times the best support for such needs is to request assistance
from regional and/or state partners. Specifically, Tthe following items will be addressed in this
plan:
Identification of AFN populations: Basic Plan, ADA criteria in References and Authorities.
Notification: ESF #2 Communications
Evacuation and Transportation: ESF #1 Transportation
Sheltering: ESF #6 Mass Care
Temporary lodging and housing: ESF #6 Mass Care
First aid and medical care: ESF #6 Mass Care
Transition back to the community: ESF #14 Long Term Community Recovery
Recovery: ESF #14 Long Term Community Recovery
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Pets and Service Animals
This plan takes into consideration the needs of individuals with disabilities relying on service
animals. The Americans with Disabilities Act (ADA) protects the rights of all individuals with
disabilities and requires that sState and local governments comply with Title II of the ADA in the
emergency and disaster-related programs, services, and activities they provide.
The sheltering and protection of companion animals are the primary responsibility of their owners.
When owners are unable to provide for the care and needs of their household pets and service
animals, the local jurisdictions will provide assistanceassist as outlined in the Pets Evacuation
and Transportation Standards (PETS) Act of 2006 and FEMA Disaster Assistance Policy 9523.19.
The PETS Act of 2006 requires that local governments plan for sheltering and care of household
pets and service animals during emergencies where shelters are established. Maricopa County
has included pet sheltering as part of ESF # 6 Mass Care. The following is specifically addressed
in ESF # 6 - Mass Care:
Pre-event planning
Animal sheltering operations
Animal registration and return
Coordination with human shelters
FEMA Disaster Assistance Policy 9523.19
The Policy identifies the expenses related to state and local governments’ emergency pet
evacuation and sheltering activities that are eligible for reimbursement following a major disaster
declaration under Category B, Emergency Protective Measures, and provisions of the Public
Assistance Program. The terms household pet, domestic pet, service animal, and congregate
household pet shelters are defined. The policy details eligible reimbursements related to shelter
facilities, supplies and commodities, eligible labor, equipment, emergency veterinary services,
transportation, shelter safety and security, cleaning, reunification, and restoration, and the
removal and disposal of animal carcasses.
American Sign Language and Communication Access Real-time Translation
Maricopa County may request American Sign Language (ASL) and Communication Access Real-
time Translation (CART) (also called open captioning, real-time stenography, or real-time
captioning) services through an Incident Command System (ICS) Form 213-RR to Arizona
Department of Emergency and Military Affairs.
ASL interpreters will support public meetings, media briefings, one-on-one public interactions in
shelter operations, and informational videos. When event videos are produced, Communication
Access Real-time Translation (CART) captioners will caption audio and/or video files that will be
posted to social media. The Communication Access Real-time Translation (CART) captioners
will support public meetings and shelter operations by translating the oral word to the written word,
usually projected on a large screen.
These interpreters and captioners have been specially trained in Emergency Management by the
State of Arizona and Maricopa County to provide services to public agencies during times of
disaster.
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E. Planning Assumptions
The preparation of the plan was guided by several assumptions that address a range of issues
that potentially impact response and recovery capabilities and the concept of operations. These
assumptions include:
Incidents are best managed at the lowest possible geographic, organizational, and
jurisdictional level.
A disaster may occur with little or no warning and may escalate more rapidly than the
ability of local government to effectively respond.
Achieving and maintaining effective citizen and community preparedness reduces the
immediate demands on response organizations. This level of preparedness requires
continued public awareness and education programs to ensure citizens will take
appropriate advance actions to reduce their vulnerability, especially during the first 72
hours after disaster impact.
Disasters may involve multiple jurisdictions simultaneously impacting the Countycounty.
Disasters will require significant information sharing across jurisdictions and between the
public/private sectors.
Maricopa County will utilize exhaust available resources fully before requesting state
and/or federal assistance.
Mutual Aid Agreements will be implemented in those instances wheren locally- available
resources are depleted or need augmentation.
The Countycounty will coordinate public information activities for unincorporated areas
during an emergency.
Disasters may attract a sizeable influx of spontaneous volunteers and donations.
Widespread damage to commercial telecommunications facilities may occur and the
ability of governmental response and emergency response agencies to communicate may
be impaired.
Homes, public buildings, and other critical facilities and equipment may be destroyed or
severely damaged.
Debris may make streets and highways impassable, seriously impeding the movement of
emergency supplies and resources.
Public utilities may be damaged and may be either fully or partially inoperable.
County emergency personnel may be impacted by the emergency, preventing them from
performing their assigned emergency duties.
Numerous separate hazardous conditions and other emergencies could result from the
major event, further complicating the response efforts.
People may be forced from their homes and large numbers of people may be killed or
injured.
Many people may be in life-threatening situations requiring immediate rescue and medical
care.
There may be shortages of a wide variety of supplies necessary for emergency survival.
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Hospitals, nursing homes, pharmacies, and other health/medical facilities may be severely
damaged or destroyed,; and the number of people requiring medical attention may
overwhelm those that do remain in operation.
Normal food processing and distribution capabilities may be severely damaged or
destroyed.
Damage to fixed facilities that generate, produce, use, store, or dispose of hazardous
materials could result in the release of hazardous materials into the environment.
Near-total disruption of energy sources and prolonged outages may occur.
Initially, The emergency response will initially focus on lifesaving activities. County officials
will work toward restoring order and control in the disaster area.
In disasters, the Maricopa County Emergency Operations Center will become the central
point collaboration and coordination point for cCounty response and recovery activities.
The Maricopa County Emergency Operations Center, when activated, may be staffed by
agencies identified in the ESF as primary or support, depending on the situation and
decided bydirection of the EOC Director
The Countycounty will coordinate with sState and fFederal personnel to expedite recovery.
Damage assessments will be conducted as soon as weather or the situation permits.
The Countycounty will work to reduce its vulnerability and risk to hazards through
proactive mitigation actions and activities.
All levels of government share the responsibility for working together in mitigating,
preparing for, responding to, and recovering from disasters. The emergency plans and
guidelines referred to in the MCEOP have been maintained by those organizations having
responsibility, are in coordination with the MCEOP, and are exercised on a regular basis.
Those individuals and organizations with responsibilities identified in the MCEOP (or in
plans that support the MCEOP) are sufficiently trained and prepared to perform their
respective responsibilitiesduties in accordance with established protocols.
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III. Roles and Responsibilities
A. Local Government
Local government is responsible for ensuring the safety and well-being of their citizens, as well
as providing initial response, within city/town capabilities, in the case of emergency and/or
disaster events. At a minimum, local government should shall establish emergency response
policies and procedures for their jurisdiction. Specific responsibilities of cities and/or towns
include:
Appoint and support a qualified person to serve as the City/Town Emergency
Management Coordinator. This position serves as the primary emergency management
point of contact between the City/Town and the Countycounty and actively participates in
the emergency management system in accordance with Arizona Revised Statue 26-308.
Coordinate and integrate emergency management activities of the city/town with
Countycounty emergency management through all phases of emergency management
(mitigation, preparedness, response, and recovery).
Provide the Countycounty with current copies of the city/town EOP, emergency contact
information, and lists of critical resources.
Ensure incident management activities will be initiated and conducted using the concepts
and principles identified by the National Incident Management System (NIMS).
Ensure all responders have the appropriate level of NIMS and hazardous materials
training.
Train damage assessment teams and coordinate efforts with Maricopa County's overall
damage assessment process.
Ensure that the Countycounty is kept informed of situations that require (or may potentially
require) Countycountywide coordination and/or the activation of the Maricopa County
Emergency Operations Center.
Ensure that during a disaster, response activities during a disaster (including requests for
assistance and public information efforts) are coordinated with Maricopa County and that
situation reports, damage assessments, and requests for Countycounty, sState and/or
fFederal assistance are channeled coordinated through Maricopa County.
B. County Government
County governments are responsible for ensuring the safety and well-being of the citizens of
unincorporated Maricopa County, as well as providing initial response within the unincorporated
area, in the case of emergency and/or disaster events. At a minimum, Countycounty government
should establish emergency response policies and procedures for their jurisdiction. Specific
responsibilities of the Countycounty include:
Maintaining an emergency management program at the Countycounty level involving all
government, private, and volunteer organizations which have responsibilities in the
county’s comprehensive emergency management system within the County in
accordance with Arizona Revised Statute 26-308.
Executing Emergency Management activities for unincorporated areas of the
Countycounty.
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Implementing a broad-based scope public awareness, education, and information
program designed to reach the whole community.
Coordinating mutual aid activities within Maricopa County to ensure the provision of
supplemental emergency aid and assistance.
Maintaining an emergency management program that is designed to avoid, reduce, and
mitigate the effects of hazards through the enforcement of policies, standards, and
regulations.
Maintaining cost and expenditure reports associated with disasters, including resources
mobilized as a result ofdue to Mutual Aid Agreement activationss.
Developing and maintaining systems to coordinate the provision of shelters and mass care
to those displaced by disasters.
The roles and responsibilities of specific Countycounty departments when responding to a local
emergency are outlined below. It is understood that some of these roles and responsibilities may
not apply to all emergencies. The roles and responsibilities of these departments are further
defined in Annex A: Emergency Support Functions (ESF) for specific type of incidents.
Adult Probation Department
The roles and responsibilities of the Adult Probation Department are outlined below. The specific
processes can be found in the Adult Probation Department's Contingency Plan. In the event of
an emergency or disaster, Adult Probation Department has critical mandated processes that are
essential to the function of the department. The Adult Probation Department has prioritized these
based on constitutional requirements and legal statutes.
During an emergency or disaster, the following Adult Probation Department Critical Functions
must continue: supervision of Intensive Probation Supervision (IPS) probationers and all high risk
offenders, sex offenders (irrespective of risk), and domestic violence offenders (irrespective of
risk), fugitive apprehension of high risk, domestic violence, and sex offenders only, pretrial
monitoring of risk level III and IV only. This will require the reassignment of all remaining officers
in other assignments to field supervision of the populations. The following services may also be
discontinued: preparation of court reports, Adult Probation Department presence in probation
violation court, and Adult Probation Department presence in initial appearance court. A
community hotline will also be established to field questions and concerns.
These essential functions may be resumed after a slightminor disruption or delay: operation of
community offices, community restitution requirements, supervision of low and med-low-risk
probationers, communications center coverage, institutional visitations, and office interviews for
presentence. Staff may need to be reassigned to field and support operations. Notifications will
be sent to offices with assignment instructions, to probationers with reporting instructions, and to
notify stakeholders of business practice changes.
Non-essential functions that may be deferred or delayed to a later time include the monitoring of
low-risk probationers. Compliance monitoring officers may be reassigned to field units.
Notifications will be sent to officers with assignment instructions, to probationers with reporting
instructions, and to stakeholders of business practice changes.
Animal Care and Control
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The roles and responsibilities of the Animal Care and Control are outlined below.
Increase patrols to catch and secure stray animals, as needed.
Assist in the evacuation of pets, utilizing vehicles.
Provide temporary housing for pets of evacuees at any established shelter location.
Provide decontamination of pets if needed.
Clerk of the Superior Court
The roles and responsibilities of the Clerk of the Superior Court are outlined below. The specific
processes can be found in the Clerk of the Court's Emergency Preparedness and Business
Continuity Resumption Plan.
In the event of an emergency or disaster, the Clerk of the Superior Court has critical mandated
processes that are essential to the function of the department. The Clerk's Office has prioritized
these based on constitutional requirements and legal statutes. Based on the above, the following
processes cannot be disrupted of delayed longer than 24 hours: Grand Jury processing; juvenile
detained petitions, warrants, and direct complaints, juvenile dependency petitions, criminal minute
entries, mental health, sexually violent offender cases, court -ordered treatment, and cases on
health commitment, probate emergency guardianship, criminal courtroom clerk attendance,
criminal mandated court services, juvenile delinquent and non-delinquent record of appeal.
Additionally, the following processes can be temporarily disrupted or delayed from 24 to 72 hours:
juvenile non-delinquent petitions for temporary custody, criminal mandated document processing
services, and all other criminal minute entries.
County Assessor
The roles and responsibilities of the Assessor are outlined below.
Provide GIS Parcel Data to MCDEM, upon request.
County Attorney
The roles and responsibilities of the County Attorney are outlined below.
Advise the Chairman of the Board, County Manager, and MCDEM Director on pertinent
legal matters relating to disasters and to emergency power of the Board of Supervisors.
County Manager
When a Local Emergency is declared and the Emergency Operations Center (EOC) is activated,
the County Manager or designee provides direction and control to the Director or designee of the
Maricopa County Department of Emergency Management.
The County Manager delegates appropriate emergency management responsibilities to
various departments and agencies in the Countycounty and coordinates the emergency
activities of all such departments and agencies.
Emergency procurement requisitions in excess ofexceeding $100,000 shall be submitted
to the County Manager or designee for review and approval. Those under $100,000 shall
be submitted to the Chief Procurement Officer (see Maricopa Code 1-354).
The County Manager or designee shall state in writing whether the request is approved.
If approved, it will be forwarded to the Office of Procurement Services for expeditious
expedient processing.
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Department of Emergency Management
The roles and responsibilities of the Department of Emergency Management are outlined below.
Develop, coordinate, and maintain emergency operations plans, resource information,
procedures, programs, and other emergency management activities with federal
agencies, the State of Arizona, adjoining county agencies, political subdivisions and
municipalities of the county, and the private sector.
Develop and coordinate organization and staffing requirements, operations procedures,
internal communications, facility requirements, equipment, supplies, and training
applicable to the direction and control of the County EOC.
Comply with the provisions of ARS Title 26, Chapter 2.
Achieve adequate operational readiness and training programs, and ensure proper
utilization of emergency equipment and supplies.
Recommend to the County Manager appropriate emergency management responsibilities
for Countycounty departments and coordinate necessary emergency activities.
Assist Countycounty departments, having assigned emergency responsibilities, with the
development, preparation, review, and coordination of emergency response plans and
procedures. Maintain the EOC in a condition to permit activation with minimal notice and,
when activated, organize and coordinate emergency operations.
Recommend EOC activation to the County Manager.
Activate the emergency staff and the EOC.
Keep the County Manager and the Chairman of the Board of Supervisors advised of the
status of ongoing operations.
Coordinate requests for critical resources and mutual aid from Countycounty departments
and regional partners.
Assist injured parties and governments in obtaining assistance and compensation from
local social services, state, and federal resources.
Maintain a liaison with political subdivisions, state, and federal authorities, and with utility
companies and other entities of the private sector having emergency functions and
support capabilities.
Develop strategies to provide care and relief during all phases of disaster for the whole
community, i.e., communications, medical transportation, and counseling support.
Integrate such requirements in all planning.
Develop strategies, forms, and procedures for documenting After- Action Reports (AAR)
and act as the lead agency to conduct an after-action review at the completion of the
disaster or incident.
Environmental Services Department
The roles and responsibilities of the Environmental Services Department are outlined below.
Provide increased vector control services as needed.
Monitor and evaluate environmental health risks and call those risks to the attention of the
appropriate local, state, or federal agencies.
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Ensure safety of drinking water supplies.
Provide general sanitation advice to the whole community through the Joint Information
System (JIS).
Monitor shelters for proper sanitation and food handling procedures.
Provide personnel for assignment to the emergency staff at the EOC.
Equipment Services Department
The roles and responsibilities of the Equipment Services Department are outlined below.
Provide personnel and other resources to departments requiring augmentation.
Provide transportation, refueling, mechanical equipment, and maintenance services from
public or private sources requested by the Sheriff's Office, the Department of
Transportation, and other departments.
Facilities Management Department
The roles and responsibilities of the Facilities Management Department are outlined below.
Provide personnel and other resources to departments requiring augmentation.
Provide for continued operation, maintenance, repair, and reconstruction of Countycounty
facilities.
Flood Control District of Maricopa County
The roles and responsibilities of the Flood Control District of Maricopa County are outlined below.
Provide personnel for assignment to the emergency staff at the EOC.
Provide equipment and supplies for response and minor recovery incidents.
Provide advice, assistance, personnel, and information on flood emergencies to the EOC.
Juvenile Probation Department
The roles and responsibilities of the Juvenile Probation Department are outlined below. The
specific processes will be found in the Juvenile Probation Department's Continuity of Operations
Plan.
In the event of an emergency or disaster, the Juvenile Probation Department has critical
mandated processes that are essential to the function of the department. The Juvenile Probation
Department has prioritized these based on constitutional and legal statutes.
During an emergency or disaster, the following Juvenile Probation Department Critical Functions
must continue: Institutional care and custody of detained youth including medical and behavioral
health, detention hearings, delinquency hearings, supervision of Juvenile Intensive Probation
Supervision (JIPS) probationers and all high risk offenders, sex offenders, domestic violence
offenders, warrant apprehension of high risk, domestic violence, and sex offenders, investigative
monitoring of high risk youth and victim notification. This will require the reassignment of all
remaining officers in other assignments to field or institutional supervision of the populations. The
following services will be discontinued: early intervention. A community hotline will also be
established to field questions and concern.
These essential functions may be resumed after a slight minor disruption or delay: supervision of
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medium risk probationers, treatment services, institutional visitations, placement / review /
violation of probation hearings, office interviews, community service restitution, victim services,
treatment services, detention alternatives program / juvenile electronic technology surveillance
detention school, and detention programming. Staff may need to be reassigned to field,
institutional or support operations. Notifications will be sent to Bureau divisions with assignment
instructions, to probationers with reporting instructions, and to notify stakeholders of business
practice changes.
Non-essential functions that may be deferred or delayed to a later time include: monitoring of low-
risk probationers, volunteers services, research and planning services (including quality
assurance), and staff development. Compliance monitoring case officers may be reassigned to
field units. Notifications will be sent to officers with assignment instructions, to probationers with
reporting instructions, and to stakeholders of business practice changes.
Medical Examiner
The roles and responsibilities of the Medical Examiner are outlined below.
Provide for the identification of human remains, determination of cause and manner of
death, and inventory and protection of personal effects found on the decedents.
Acquire suitable morgue facilities, body bags, refrigerated vehicles, and other items
incidental to a mass casualty situation.
When required, designate persons to perform medical examiner duties.
Identify temporary internment sites.
Coordinate the services of funeral directors, ambulances, pathologists, dentists, x-ray
technicians, and law enforcement agencies as necessary to identify and care for deceased
persons.
When required, request assistance from the Department of Public Safety or other
agencies in the identification of the deceased.
Office of Enterprise Technology
The roles and responsibilities of the Office of Enterprise Technology are outlined below.
Provide technical support for data processing equipment, connectivity programs, radio,
data, and telephone equipment in the EOC and/or Reception and Care Center when
activated.
Establish priorities for providing data processing equipment, radio and telephone
maintenance services, and programs to departments during major emergency or disaster
conditions.
Office of Procurement Services
The roles and responsibilities of the Office of Procurement Services are outlined below.
Provide personnel for assignment to the emergency staff at the EOC.
Provide services to source supplies and materials for use in an emergency response.
Authorize the emergency procurement of supplies and materials for use in an emergency
response.
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Parks and Recreation Department
The roles and responsibilities of the Parks and Recreation Department are outlined below.
Provide warning and emergency assistance to the whole community using Countycounty
parks and recreational facilities.
Perform rescue operations in Countycounty parks when immediate action is required until
relieved by personnel from the Sheriff's Office.
Provide personnel, vehicles, and other resources in support of the Sheriff's Office and the
Department of Transportation.
Provide or determine contractor or vendor resources for specialized equipment, services,
and personnel from private businesses.
Develop and maintain a vendor list for equipment rentals in the time of disaster.
Planning and Development Department
The roles and responsibilities of the Planning and Development Department are outlined below.
Provide damage assessment team personnel as needed.
Department of Public Health
The roles and responsibilities of the Department of Public Health are outlined below.
Establish preventative health services, including the control of communicable diseases.
Provide epidemiological surveillance, case investigation, and follow-up,
Provide personnel for assignment to the emergency staff at the EOC.
Public Health will provide shelter health needs assessment, epidemiological surveillance,
medical care coordination, behavioral health support coordination, and pharmacy support
services for cCounty mMass cCare oOperations. Public Health may, as available, provide
operational staffing to support Countycounty mass care operations.
Coordinate with State of Arizona for Strategic National Stockpile deployment.
Sheriff's Office
The roles and responsibilities of the Sheriff's Office are outlined below.
Provide personnel for assignment to the emergency staff at the EOC.
Provide security for the EOC when it is activated.
Provide on-site direction and control of local emergencies in unincorporated areas of the
Countycounty.
Receive and disseminate warning of imminent and actual hazardous conditions if the EOC
is not in operation.
Direct and maintain control over evacuation of persons from affected unincorporated areas
of the county.
Maintain control of and provide security for unincorporated areas involved in a localized
emergency.
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Provide law enforcement mutual aid to political jurisdictions requesting assistance.
Request mutual aid assistance when required.
Control traffic on the Countycounty's roadway system.
Provide security for vital government emergency facilities and essential private facilities in
unincorporated areas.
Conduct search and rescue operations in unincorporated areas.
Superior and Justice Courts
The roles and responsibilities of the Superior and Justice Courts are outlined below.
During an emergency or disaster, the following Superior and Justice Court Critical Functions must
continue: initial appearances, preliminary hearings, arraignments, orders of protection, injunctions
against harassment, emergency actions (injunctions, etc.) related to the ongoing emergency,
judicial consent for minor abortions, special actions injunctive, family court proceedings, juvenile
court proceedings, warrants, and administrative functions critical to the above to include it (if
power is available), security, inmate transportation, court interpreters, and court reporters.
These essential functions may be resumed after minora slight disruption or delay: Activities
related to observing and protecting constitutional rights, appellate activities, criminal trials, bond
review hearings, probation revocations, other in-custody issues, and mental health calendars
where custody is involved.
Non-essential functions that may be deferred or delayed to a later time include: traffic citations /
issues, civil cases, and non-injunctive and administrative issues other than those necessary to
the Critical Business Function.
Department of Transportation
The roles and responsibilities of the Department of Transportation are outlined below.
Provide personnel for assignment to the emergency staff at the EOC.
Provide current roadway and bridge information to the EOC.
Assist the Sheriff's Office in traffic and area control.
Perform emergency repair of Countycounty roads and bridges.
Provide debris clearance and removal on Countycounty roads.
C. Special Districts
Special districts (such as the Flood Control District of Maricopa County and, Valleywise
Health and Fire Districts) are responsible for establishing liaisons with Maricopa County and its
organizations to support emergency management capabilities within Arizona. Special districts that
involve inter-jurisdictional authority can provide resources and services to support other
functionally-related-similar systems in times of disaster.
Valleywise Health
Valleywise Health is Maricopa County's only public teaching hospital and health care system.
Valleywise Health consists of a Level 1 trauma center, acute and behavioral health hospitals,
specialty services, family health centers, community health initiatives, clinical training programs,
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and is the home of the Arizona Children's Center and the Arizona Burn Center.
Valleywise Health is governed by the Maricopa County Special Health Care District Board of
Directors. Each member represents one of the five districts in Maricopa County. Members of the
District Board are public officials, elected by the voters of Maricopa County whoand serve a four-
year term.
Flood Control District (FCD) of Maricopa County
The FCDMC mission is to reduce the risk from flooding so that property damage and loss of life
areis minimized, economic development is supported in a safe and responsible manner, and
storm water is recognized as a resource for the long-term benefit of the community and
environment. FCDMC operates a 24-hour rain, stream, and weather gagegauge network which
provides "real-time" internet-based information about regarding rainfall, floods, and weather
conditions in the Countycounty. FCDMC also operates a Meteorological Service Program that
provides forecasts of the timing and magnitude of flood-producing rainfall.
Fire Districts
Fire Districts provide fire service, basic/advanced life support, and in some cases, emergency
medical transport within their fire service districts. Fire Districts work with MCSO Incident
Commanders on-scene to support emergency response situations. MCDEM will coordinate
situational awareness, resource management, and public information support for emergency
events in most Fire District areas. Fire Districts provide evacuation recommendations and
hazardous material technical expertise to support protective action decisions of MCSO Incident
Commanders.
D. Private Sector
The private sector has numerous resources to assist the government during a disaster. It is
anticipated that private sector businesses will support emergency or disaster response recovery
efforts to the fullest extent possible.
fully support emergency or disaster response recovery efforts.
It is encouraged that members of the Private Sector:
Coordinate with government agencies to ensure a broad and comprehensive coverage
forof assistance during emergencies.
Provide and coordinate relief not provided by government on a compleimentary orand
supplementary basis.
Existing law and regulation may require certain organizations to bear the cost of planning
and response to incidents, regardless of cause.Bear the cost of planning and responding
to incidents as applicable in accordance with existing law and regulation.
Unless the response role is inherently governmental (e.g., law enforcement, etc.), private-
sector organizations are encouraged to develop and maintain capabilities to respond to
and manage a complete spectrum of incidents and emergencies.Develop and maintain
capabilities to respond to and manage a complete spectrum of incidents and emergencies,
unless the response role is inherently governmental (such as law enforcement).
Develop Mutual Aid Agreements and Memorandums Memoranda of Understanding for
actions performed during emergencies.
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E. Non-Government and Volunteer Organizations
Individuals and families will initially receive immediate emergency assistance in the form of food,
clothing, shelter, health care, and registration services, as well as other groups or needs that
cannot be filled by the government should be filled such as the American Red Cross "Safe and
Well" program and/or similar registrations services through The Salvation Army and similar
disaster relief organizations. The roles and responsibilities of non-governmental and volunteer
organizations anticipated to support an emergency are listed below.
Coordinate with government agencies to ensure broad and comprehensive coverage of
assistance and relief during emergencies.
Provide and coordinate relief not provided by government on a complementary and or
supplementary basis.
Develop Mutual Aid Agreements and Memorandaums of Understanding of duties and
areas of responsibilities to be performed during an emergency.
Maricopa County Community Organization Active in Disaster (MCCOAD)
Provide liaison personnel to the County EOC when requested.
Facilitate mass care related services through member agencies.
Serve as coordination point for all NGO resources, personnel, donations, and volunteer
management.
American Red Cross
Provide liaison personnel to the County EOC when requested.
Provide care to the whole community's disaster victims and displaced persons to include:
immediate emergency shelter, feeding, clothing, family reunification ("Safe and Well"), and
other emergency assistance as required.
Administer individual and family services for persons requiring support as a result
ofresulting from the disaster.
Provide disaster health services and mental health assistance to disaster victims.
Conduct damage assessments of single-family and multi-family structures.
Provide feeding for disaster impacted individuals including survivors, first responders, and
relief workers.
Provide training for volunteer agencies.
Animal Care and Control
The roles and responsibilities of the Animal Care and Control are outlined below.
Increase patrols to catch and secure stray animals, as needed.
Assist in the evacuation of pets, utilizing vehicles.
Provide temporary housing for pets of evacuees at any established shelter location.
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Provide decontamination of pets, if needed.
The Salvation Army
Provide liaison personnel to the County EOC when requested.
Provide congregate care to the whole community's disaster victims and displaced persons
to include: shelter, feeding, clothing, medical care, registration, and welfare inquiry.
Administer individual and family services for persons requiring support as a result ofdue
to personal disaster.
Assist individuals and family services to include: casework services, repair coordination,
furnishings, medical and nursing care, and occupation supplies and equipment.
Provide for the feeding of emergency workers in the field as well as survivors.
Amateur Radio Operators
Augment County EOC communications and field communications capability when
requested.
Arizona Humane Society
Provide temporary sheltering of and basic veterinary care for household pets for persons
who have been forced to evacuate
Evacuation of household pets
Decontamination of household pets
Provide kenneling of pets for persons who have been forced to evacuate their homes.
F. School Districts
School districts are responsible for the safety and well-being of students, staff, and visitors to their
facilities. Emergency plans should be developed that consider taking into account those hazards
to which schools might reasonably be exposed. The districts are encouraged to be proactive in
developing and implementing these plans. The Arizona Department of Education has will engage
appropriate preparedness recoursesoptions for school districts emergency planning.
G. Legal Affairs
The Maricopa County Attorney's Office is responsible for providing legal advice and guidance to
emergency management and the Maricopa County Board of Supervisors for all emergency
management issues and concerns. The staffing of this position is the responsibility of the
Maricopa County Attorney's Office. Maricopa County Attorney's Office are responsible for
supporting requests about actions that require a legal opinion regarding jurisdictional policy and
authority by ordinances, statutes and under state/ and federal laws.
H. Citizen Involvement
The public is responsible for preparing for disasters in the same manner as local government just
as the various levels of government do. Specifically, Iindividual, family, and/or business plans
need to be developed and maintained to ensure the appropriate level of preparedness.
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Strong partnerships with citizen groups and organizations provide support for incident
management prevention, preparedness, response, recovery, and mitigation. There are several
pre-identified public-based response groups with whom the Countycounty coordinates with on a
regular basis in the areas of preparedness and response areas. The Arizona Central Region
Citizen Corps Council (ACRCCC) is the umbrella group for the local municipal Citizen
Corps Councils throughout the Countycounty and for the citizens’ volunteer programs affiliated
with them. Spontaneous volunteers will most likely be directed to one of the established volunteer
programs. These groups are listed below:.
Community Emergency Response Team (CERT)
Community Emergency Response Team (CERT) program helps train people to be better
prepared to respond to emergency situations in their communities. When emergencies happen,
CERT members can providegive critical support to first responders, provide immediate assistance
to victims, and organize spontaneous volunteers at a disaster site. CERT members can also help
with non-emergency projects that help improve the safety of the community.
CERTs are formed by residents, from neighborhoods or workplaces, who want to be better
prepared. CERT members are not intended to replace a community's response capability but
rather to serve as an important supplement to it.
Maricopa County does not maintain a CERT; however, several municipalities have active teams.
Medical Reserve Corps (MRC)
The Medical Reserve Corps (MRC) program coordinates the skills of credentialed practicing and
retired physicians, nurses, and other health professionals as well as other public members
interested in health issues, who are eager to volunteer to address their community's ongoing
public health needs and to help their community during large-scale emergency situations.
Local municipal and community leaders can develop Medical Reserve Corps units and identify
the duties of the MRC volunteers according to specific community needs. For example, MRC
volunteers may deliver necessary public health services during a crisis, assist emergency
response teams with patients, and provide care directly to those with less serious injuries and
other health-related issues. MRC volunteers may be called upon to assist persons with disabilities
and access and functional needs in disaster shelters operated by the American Red Cross or
other agencies.
During times of steady-state operations, MRC volunteers may also serve a vital role by assisting
their communities with on-going public health needs (e.g. immunizations, screenings, health and
nutrition education, and volunteering in community health centers and local hospitals). Once
established, how the local MRC unit is utilized will be decided locallyengagement of an MRC is
decided based on local need and capability. The MRC Unit will make decisions with local officials,
including local Citizen Corps Council, on when deciding to activate the MRC during a local
emergency.
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IV. Concept of Operations
A. General
Maricopa County uses the nearest appropriate responder concept (likely to be a city/town
jurisdiction) when responding to any threat, event, or disaster. In most situations, local
jurisdiction agencies will be the first and primary responders, and will be required to exceed their
abilities or deplete their resources or capabilities before requesting Countycounty assistance.
Under some rare circumstances, state or federal agencies may have the primary jurisdiction for
the overall response effort.
Non-Disaster Daily Operations
Day-to-day operations of Maricopa County, absent of a declaration of a Local Emergency, is
under the authority of the local governing body.
It is the responsibility of Maricopa County departments and its communities to protect life and
property from the effects of hazardous events. This plan is based on the concept that emergency
functions of responding agencies will generally parallel their normal, day-to-day functions. To the
extent possible, the same personnel and material resources will be employed in both cases. Day-
to-day functions that do not contribute directly to the emergency operation may be suspended for
the duration of any emergency. Efforts that would normally be required of those functions will be
re-directed to accomplish the emergency task assigned.
This plan provides assistanceaids in day-to-day operations by defining each agency’s their
responsibilities during an emergency. This allows agencies to construct programs, strategies,
guidelines, checklists, and methods which allow day-to-day responsibilities to compliment
complement emergency operations.
The Maricopa County Department of Emergency Management informs and educates the public
on the threats and hazards identified during the Hazard Identification Risk Assessment process.
This is accomplished via public outreach events and the use of various multimedia platforms to
include television, interview, and the use of social media programs (Facebook, Twitter, and
Nextdoor). The department provides educational brochures and other literature on the threats and
hazards community members may face at each of the Countycounty public library locations.
Emergency Operations
Disaster Declarations
The Chairman of the Board of Supervisors, or designee, of Maricopa County or a designee may
declare a local emergency within Maricopa County pursuant to ARS §26-311(A). Such declaration
shall be based on the judgment that a declaration of a local emergency is necessary to address
a current or imminent emergency or disaster situation.
Maricopa County's Emergency Management Director or designee will be responsible for
preparing any disaster declarations. A declaration of a local emergency shall implement the
response and recovery elements of this plan and any applicable emergency operations plans.
Subject to the Arizona Revised Statutes, tThe Chairman of the Board of Supervisors, or designee,
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of Maricopa County may issue orders deemed necessary for the efficient and effective
management of the event, the protection of life or property, or for the general publicpublic health
and welfare.
The lineA of succession will be used when, during an emergency, the Director or designee is
rendered or determined to be unavailable to execute the responsibilities of office. If it is
determined that the Director is unavailable, the next position in line, as specified in the
Department’s Continuity of Operations Plan Orders of Successions, is authorized to exercise all
the powers and discharge the duties of the office and ensure continued functioning of the
Maricopa County Department of Emergency Management.
Response
The organized structure for response to an emergency/disaster is under the leadership of the
designated Incident Commander. The Maricopa County EOC will support on- scene response
activities, as requested.
Initial and subsequent emergency notification procedures are maintained in the MCDEM
Everbridge system and activated based on the type of event and needs of the Incident
Commander.
Disaster response and recovery agencies identify resources, training needs, or planning activities
to the Maricopa County Department of Emergency Management.
EOC Activation and Deactivation
The Maricopa County EOC may be activated for various reasons based on the needs of a local
jurisdiction, organization, or the Incident Commander; the context of abased on the threat,; the
anticipation of events,; or in response to an incident. Detailed EOC procedures can be referenced
in the MCDEM Emergency Response Standard Operating Procedures.Maricopa County EOC
Standard Operating Procedures (SOP). Circumstances that might trigger a Maricopa
County EOC activation include:
More than one jurisdiction becomes involved in an incident and/or the incident involves
multiple agencies;
The Incident Commander or Unified Command indicates an incident could expand rapidly,
involve cascading effects, or require additional resources;
A similar incident in the past led to a Maricopa County EOC activation;
The Maricopa County EOC director or an appointed or elected official directs that the EOC
be activated;
An incident is imminent (e.g., severe weather warnings, flood gauges indicate rising water,
spreading wildfire, elevated threat levels);
Threshold events described in the Maricopa County EOC SOP; and/or
Significant impacts to the population are anticipated.
An Alert or higher Emergency Classification Level from an incident at Palo Verde
Generating Station.
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The following individuals are authorized to activate the Maricopa County EOC:
Chairman of the Board of Supervisors (or other member of the board as available)
County Manager
Deputy Assistant County Manager
Director, Department of Emergency Management, or designee
In accordance with the Maricopa County Emergency Management Resolution of 2011, the Board
of Supervisors is responsible for Countycounty-wide policy decisions for emergency operations.
The County Manager acts as advisor to the Board of Supervisors. The Director of Emergency
Management acts as advisor to the County Manager, directs and controls emergency operations,
trains and supervises the emergency staff, and is assigned overall direction leadership of the
EOC. The Director also coordinates the Emergency Management activities of all emergency staff.
The EOC is a central facility from which key officials can gather information during an emergency,
make decisions, and direct and coordinate response and recovery efforts.
It is the responsibility of the Emergency Management Director or identified delegate to initiate the
activation process. The activation of the EOC will always be coordinated through the County
Manager's office;, however, in situations involving immediate action or in instances when contact
with these officials is delayed, activation should continue.
Once the decision to activate has occurred,; personnel can be notified via Everbridge and/or direct
telephone call.
The EOC should be operational within 30 minutes of notification during business hours and 60
minutes during non-business hours.
EOC Activation Levels
EOCs frequently have multiple activation levels to allow for a scaled response, delivery of the
needed resources, and a level of coordination appropriate to the incident. Per the NIMS Third
Edition document dated October 2017, the Maricopa County Department of Emergency
Management has adopted 3 levels of EOC activation:
Level 3 (Normal Operations/Steady State):
Activities that are normal for the EOC when no incident or specific risk or hazard has been
identified. Routine watch and warning activities if the EOC normally houses this function.
Level 2 (Enhanced Steady-State/Partial Activation):
Certain Internal staff and select EOC team members/organizations are activated to monitor a
credible threat, risk, or hazard and/or to support the response to a new and potentially evolving
incident.
Level 1 (Full activation):
Full EOC team is activated, including personnel from assisting agencies to support the response
to a major incident or credible threat.
The Primary Maricopa County EOC is located at:
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Maricopa County Emergency Operations Center
5630 E McDowell Road
Phoenix, AZ 85008
An Alternate Facility may be chosen depending upon size/type of situation through existing
mutual aid agreements or AZMAC and will be identified in departmental Continuity of Operations
Plans (COOP).
The facility serves as the coordination, command and control center for Maricopa County, and is
staffed when the need arises.
Maricopa County operates under the ESF concept. Each ESF contained in this plan identifies
the primary and support agencies required to carry out the responsibilities of the ESF. These
agencies are responsible for preparing additional operating guides, checklists, staffing patterns
or resource requirements needed to complete their assignments. Each agency is responsible for
carrying out the tasks assigned by this EOP. A comprehensive list of ESFs and their
responsibilities can be found as attachments to this plan.
During activation, the Maricopa County Emergency Operations Center provides the core
emergency function coordination, communication, resource dispatch and tracking; information
collection, analysis, and dissemination; multi-agency coordination, and joint information
coordination. Field operations will be managed through the Incident Command System (ICS) and
is discussed below.
EOC Organizational Structure
The EOC staffing level and composition is contingent on the specific requirements of an incident.
The organizational structure of the EOC is modular, extending to incorporate all elements
necessary for the type, size, scope, and complexity of a given incident. While any configuration
of functional units may be used in the EOC, the core organizational structure of the EOC is
organized by Sections. The various functional elements are activated based on actual or projected
needs. The organizational structure can be condensed, expanded, or reconfigured as needed.
While the structure is flexible, it is always organized around into six core functions:
EOC Management: This component is responsible for the overall disaster policy and
coordination. Specific functions include oversight of the EOC and coordinates public
information with ESF #15 External Affairs. EOC Management is led by the EOC Director.
EOC Management consists of the EOC Manager and Public Information Officer. The EOC
Manager is responsible for assigning tasks and reviewing objectives during each
operational period. The PIO position is meant to keep the public informed of the situation
and provide approved information about response activities.
Operations Section: The purpose of this section is to support field operations and
coordinate response activities through the implementation of the EOC Action Plan. This
section is led by the Operations Section Chief which is staffed by a designated responsible
agency.
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The Operations section is made up of representatives from various Countycounty
dDepartments to includinge, but not limited to, Maricopa CountyCounty Emergency
Management (MCDEM), Sheriff’s Office (MCSO), Flood Control (FCDMC), Public Health
(MCDPH), and the Department of Transportation (MCDOT), as well as, representatives
from the Red Cross and COAD. MCDEM staff use their positions in the EOC to coordinate
resource actions and act as a liaison to the communities within the Countycounty. MCSO
works with MCDEM staff to assist the local Law Enforcement operations when there is a
disaster. This includes, but is not limited to, evacuation assistance, traffic control,
information sharing, and shelter assistance. FCDMC works in the EOC to assist MCDEM
staff on flood related issues and to make recommendations for response actions. MCDPH
works in the EOC to monitor health issues and provide insight on health safety concerns.
MCDOT’s operations include handling possible roadway closures and assisting local
agencies when requested. The Red Cross works with the EOC for shelter assistance and
to be a resource to local people impacted by a disaster. The COAD provides mass care
facilitation amongst its 25 NGO members.
Planning Section: The purpose of this section is to collect, evaluate, process, and
disseminate information for use in the EOC. This section is led by the Planning Section
Chief which is staffed by a designated responsible agency.
The Planning Section Chief works to coordinate goals and objectives for EOC staff during
an operational period. Support personnel work to ensure appropriate actions are taken or
notifications made for emergency operations. This section also includes GIS personnel to
assist in determining the best course of action for the planning section.
Logistics Section: This section supports operational activities through the provision of
supplies, equipment, facilities, personnel, mutual aid, and other support and services
necessary for disaster response and recovery. This section is led by the Logistic Sections
Chief which is staffed by a designated responsible agency.
The Logistics Section Chief is in charge resource tracking in and out offor the EOC. This
section also has Communications support staff to monitor radios and possiblywith the
capability to send public notification if needed.
Finance / Administration Section: This section is responsible for the coordination of the
financial planning, operations, and reporting services. This section is led by the Finance
Section Chief.
The Finance Section Chief keeps track of all financial actions and orders. The support
staff assist in order processing and budgeting for resources expensed.
Emergency procurement requisitions in excess ofexceeding $100,000 shall be submitted
to the County Manager or designee for review and approval, and requisitions under. Those
under $100,000 shall be submitted to the Chief Procurement Officer (see Maricopa Code
1-354).
Policy Group: Responsible for establishing the fundamental priorities and guidelines
under which the disaster response effort will operate. The Maricopa County Policy Group
consists of:
o
Chairman of the Board of Supervisors
o
County Manager
o
County Attorney
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o
County Sheriff
o
Director, Emergency Management
o
Director, Department of Public Health
o
Director, Risk Management
o
Superintendent of Schools
o
Director, Human Resources
o
The Presiding Judge of the Superior Court will represent judicial interests to the Policy
Group.
Each agency responding will report back to the Maricopa County EOC through their liaison who
serves as*is the Point of Contact (POC) for each respective agency or organization in either a
single or Unified Command Structure. These reports are later synchronized and information is
provided to mutual aid partners, adjacent localities, and the Countycounty to provide visibility of
emergency operations.
During the response phase and upon declaration of a local state of emergency, the Maricopa
County Board of Supervisors has ultimate authority with coordination of Maricopa County
Department of Emergency Management.
All Countycounty departments, non-governmental agencies, and other organizations fall under
the direction of the primary agency designated in the plan. The Director of Maricopa County
Department of Emergency Management will coordinate with Countycounty, sState, fFederal and
other external agencies.
Field Operations
Field operations will be managed through the Incident Command System (ICS). The ICS has
been implemented in Maricopa County and utilizes common terminology; is modular and scalable;
incorporates measurable objectives; provides for a manageable span of control; and relies on the
Incident Action Plan (IAP) as the principal tool for communicating and carrying out operational
objectives in an incident. The incident may be controlled by local emergency responders or with
other agencies through the mutual aid system. If the resources available at the field response
level are not sufficient to mitigate the situation, the Incident Commander may request, through
appropriate channels, that the Maricopa County Emergency Operations Center be activated to
support the field operations.
Response to an incident by single- discipline agencies (i.e., fire, law enforcement, EMS) will utilize
a single Incident Commander within the ICS structure. As the incident progresses to include
multiple jurisdictions and disciplines, a Unified Command will be used to the extent possible, and
as deemed necessary.
During a single- discipline response to an incident, the first on-scene emergency responder with
management responsibilities will take the necessary steps to establish an Incident Command
Post (ICP), report a scene size-up, activate the appropriate ICS organizational elements required
for incident management, delegate authority within the ICS organizational structure, and develop
incident objectives on which subsequent incident action planning will be based.
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Each agency deploying to the field will report back to the Maricopa County Emergency Operations
Center through their liaison who is the Point of Contact (POC) for each respective agency or
organization in either a single or Unified Command Structure.
Command Staff
The Command Staff function will be conducted in two ways: 1) as a Single Command (used when
an incident occurs within single jurisdiction, and there is no jurisdictional or agency overlap, and
a single IC can be designated); or 2) Unified Command (used when there are multiple agencies
and multiple jurisdictions, and a single set of objectives need to be developed to guide incident
management).
General Staff
The General Staff positions will include the following sections:
Operations Section
Planning Section
Logistics Section
Finance / Administration Section
The scope, direction, and control of these sections will follow established ICS procedures.
Area of Operations
An area of operations will be established by the Incident Commander. This will vary depending
on the size and magnitude of the event. Once established, or changes made to an existing area
of operations, it will be communicated to all responders.
Area Command
An Area Command (AC) will be activated if an incident is not site specific (i.e., pandemic
outbreaks), the incident is extremely large and involves multiple ICS organizations, or there are
multiple incidents that are being handled by separate ICS organizations. If the incidents are multi-
jurisdictional, then a Unified Command (UC) will be established within the AC. Therefore, the AC
has the responsibility to:
Set overall incident-related priorities
Allocate critical resources according to priorities
Ensure that incidents are properly managed
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Ensure that incident management objectives are met and do not conflict with each other
or with agency policy
Identify critical resource needs and report them to EOCs and/or multi-agency coordination
entities
Ensure that short-term emergency recovery is coordinated to assist in the transition to full
recovery operations
Multi-Agency Coordination Center
A key component of NIMS is the development of a multi-agency coordination system that
integrates the operations and functions of the Maricopa County Emergency Operations Center
and field operations, guided by the principles embedded in the Incident Command System. In
most cases, emergencies are handled by local fire departments, law enforcement agencies,
medical service agencies, and communication/dispatch centers; but in larger emergencies or
disasters, additional coordination support is required. In these situations, entities such as city
EOCs and/or the Maricopa County Emergency Operations Center have critical roles in an
emergency.
The Countycounty's incident management responsibility may be directed and managed through
the Maricopa County Sheriff’s Office or Maricopa County Department of Emergency
Management. As a multi-agency coordination entity, the Maricopa County Department of
Emergency Management will coordinate and manage disaster operations through the Maricopa
County Emergency Operations Center to:
Ensure that each agency involved in incident management activities is providing
appropriate situational awareness and resource status information to Maricopa County
Emergency Operations Center
Establish priorities between incidents and/or Area Commands in concert with the Incident
Command or Unified Command involved
Acquire and allocate resources required by incident management personnel in
coordination with the priorities established by the IC or UC
Anticipate and identify future resource requirements
Coordinate and resolve policy issues arising from the incident(s)
Provide strategic coordination as required
Coordinate briefings, message tracking, situational reports, and establish a common
operating picture
Following an incident, plans, procedures, communications, staffing, and other capabilities
necessary for improved incident management are coordinated through the Maricopa County
Emergency Operations Center. These tasks are accomplished by the Maricopa County
Emergency Operations Center by ensuring the ability to perform four core functions:
Coordination
Communications (that are reliable and contain built-in redundancies)
Resource dispatch and tracking
Information collection, analysis, and dissemination
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Joint Information Center
The Joint Information System (JIS) provides the mechanism for integrating public information
activities among Joint Information Centers (JIC), across jurisdictions, and with private-sector and
non-governmental organizations.
Maricopa County has implemented and institutionalized processes, procedures, and plans for its
JIC and can be referenced in the ESF #15 - External Affairs.
When the Maricopa County Emergency Operations Center is activated, the Director of Maricopa
County Department of Emergency Management or the Public Information Officer Representative
may activate the Joint Information Center (JIC). When the JIC is in operation, it serves as the
central point of public information collection and dissemination. The JIC functions as part of
Command Section and will coordinate the release of non-operational information. The Joint
Information Center may be set-up virtually with coordination of public information and
dissemination between Public Information Officers and Public Safety Officials from multiple-
agencies.
Emergency Communication will be accomplished via the Emergency Alert System, radio,
television, Internet, telephone, or any combination of channels methods to ensure the whole
community is reached. When the JIC is activated, the Public Information Officer or his/hertheir
designee will notify media outlets that all media inquiries are to be directed to the JIC and that the
JIC will be releasing media updates on a routine basis and when noteworthy events take place.
Members of the media will not be allowed access to the Maricopa County Emergency Operations
Center.
More information on public awareness and education can be found in ESF #15 - External Affairs.
More information on communication alert and warning can be found in ESF #2 - Communications.
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B. Coordination, Direction and Control
Primary Agencies
The Maricopa County Department of Emergency Management designates the primary agencies
for each Annex to coordinate the activities of those specific responses.
Primary Agency Listing for Maricopa County Emergency Operations Plan
FUNCTIONAL ANNEX
PRIMARY AGENCY
ESF #1 - Transportation
Maricopa County Department of
Transportation
ESF #2 - Communications
Maricopa County Office of Enterprise
Technology
ESF #3 - Public Works and Engineering
Maricopa County Department of
Transportation
ESF #4 - Firefighting
Maricopa County Department of Emergency
Management
ESF #5 - Emergency Management
Maricopa County Department of Emergency
Management
ESF #6 - Mass Care
Maricopa County Department of Emergency
Management
ESF #7 - Logistics Management and Resource
Support
Maricopa County Department of Emergency
Management
ESF #8 - Public Health and Medical Services
Maricopa County Department of Public
Health
ESF #9 - Search and Rescue
Maricopa County Sheriff's Office
ESF #10 - Hazardous Materials Response
Maricopa County Department of Emergency
Management
ESF #11 - Agriculture and Natural Resources
Maricopa County Environmental
Services Department, Maricopa County Parks
& Recreation Department
ESF #12 - Energy
Maricopa County Department of Emergency
Management
ESF #13 - Public Safety and Security
Maricopa County Sheriff's Office
ESF #14 - Long-Term Community Recovery
Maricopa County Department of Emergency
Management
ESF #15 - External Affairs
Maricopa County Office of Communications
Upon activation of the Maricopa County Emergency Operations Center, the primary agency for
the given ESF functions will send representatives to the Maricopa County Emergency Operations
Center to coordinate activities. The primary agency determines which support agencies are
required at the Maricopa County Emergency Operations Center.
The primary agency for the ESF will be responsible for collecting all information related to the
disaster and providing it to the situational analysis team or executive leadership in the EOC.
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Intergovernmental Mutual Aid
Mutual Aid Agreements and Memorandaum of Understanding
Mutual Aid Agreements and Memorandaum of Understanding are essential components of
emergency management planning, response, and recovery activities.
These agreements provide reciprocal emergency aid and assistance during an emergency or
disaster,; increase available resources, and improve response and recovery efforts. In addition,
these agreements are available for review in their entirety at the Maricopa County Emergency
Operations Center.
Regional Intergovernmental Agreement (IGA) - Intergovernmental Agreements for Regional
Emergency Operations Management and Disaster Services exist between Maricopa County,
Arizona and pParticipating cCities, tTowns, and tTribes.
Arizona Mutual Aid Compact (AZMAC) - The purpose of the Arizona Mutual Aid Compact is to
define for the participating parties, the emergency management terms and procedures which will
be used among participating parties for dispatching mutual aid assistance to any affected area in
accordance with local ordinances, resolutions, emergency plans, or agreements. Contracting
authority for political subdivisions of Arizona for this Compact is based upon A.R.S. § 26-308
which provides that each county and incorporated city and town of the State may appropriate and
expend funds, make contracts and obtain and distribute equipment, materials, and supplies for
emergency management purposes.
MARICOPA COUNTY MEMORANDA OF UNDERSTANDING: Whereas Maricopa County
resources are insufficient or inappropriate to accomplish the required tasks to control an
emergency or disaster, the below Memoranda of Understanding exist as follows:
Arizona Humane Society (AHS) – Upon a declared local disaster or emergency, or emergency
response at Palo Verde Generating Station (PVGS) requiring a Reception and Care Center,
MCDEM will coordinate with AHS to provide animal care assistance. Animal assistance
operations include animal sheltering, evacuations, veterinary exams, decontamination, and
search and rescue for domestic household pets only. MCDEM will, to the extent feasible, support
animal assistance operations through training for an event at PVGS, and supplementing AHS
equipment required for animal monitoring and decontamination at the Reception and Care Center.
HandsOn Greater Phoenix (HGP) – Upon a declared local disaster or emergency, MCDEM will
coordinate with HGP to manage spontaneous volunteers to the extent feasible and in accordance
with the existing MOU between both parties. In coordination with MCDEM and Maricopa County
Community Organizations Active in Disaster (MCCOAD), HGP will work to identify and prioritize
volunteer needs. Volunteer management operations include matching unaffiliated volunteers to
approved and affiliated organizations. MCDEM will support volunteer management through;
volunteer solicitation and logistical needs, including facilities, associated utilities, equipment, and
supplies for volunteer reception center operations.
The Salvation Army (Southwest Division) – Upon a declared local disaster or emergency, MCDEM
will coordinate with Salvation Army to manage donated goods to the extent feasible and in
accordance with the existing MOU between both parties. Donations management includes the
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receipt, sorting, transportation, storage, and distribution of all donated goods. MCDEM will support
donations management through; donations solicitation, staffing assistance when available, and
logistical needs, including facilities, associated utilities, equipment, and supplies for donations
reception centers and warehouse space.
Requesting Mutual Aid
A Requesting Party which needs assistance exceedingin excess of its own resources and existing
automatic mutual aid or local mutual aid due to an emergency is authorized to request assistance
from any party which is a signatory to the agreement. However, when making such requests,
consideration shall be given to, and requests made, based on, but not limited, to, the geographical
proximity of other jurisdictions towith that of the jurisdiction requesting assistance. All requests for
assistance from the State must be coordinated through the Emergency Operations Center.
Requests should specify what the emergency is, what resources are needed and the estimated
period of time timeframe during which such mutual aid shall be required, if known. Requests must
be in writing to include, but not limited to: fax, email, electronic resource request system, or mail
prior to deployment of mutual aid.
If assistance is needed to coordinate mutual aid, Maricopa County departments can request
coordination assistance from the Maricopa County Department of Emergency Management.
Communication
ESF
#2
Communications
provides
information
and
guidance
concerning
available
communications systems and methods in Maricopa County, including:
Dissemination of emergency information to response organizations and government
Information flow and management to and from the Maricopa County Emergency
Operations Center
Communications interoperability among response units
Primary and backup communications systems
Telecommunications and information technology resources
Emergency warning and notification
ESF #15 External Affairs provides information on and the dissemination of information to the
public for the purpose of protective action guidance and ongoing emergency information. This
information is focused on the minimization of confusion, misinformation, and rumors during times
of an emergency/disaster.
Maricopa County Warning Point
The Maricopa County Department of Emergency Management serves as the Maricopa County
Warning Point. MCDEM provides Maricopa County with a communication mechanism to
disseminate information and warnings to government officials and citizens that a hazardous
situation could threaten the general welfare, health and safety, and/or property of the population.
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A list of these capabilities is provided in ESF #2 Communications and below:
Communications
Communication: Everbridge
Priority: High
Type: Data
Quantity: 1
Description: Internal use, External Use, Mobile - Emergency Notification Service
Communication: Iridium Satellite Phones
Priority: Moderate
Type: Voice
Quantity: 1
Description: External Use, Mobile - There is one (1) iridium satellite phone "fixed" / attached
to the east wall of the EOC phone room which can be operated from inside. There are several
portable iridium satellite phones in a yellow case housed by MCDEM
Communication/Technology that can be taken to the designated alternate EOC site.
Communication: Arizona Emergency Information Network (AzEIN) Bulletins:
Priority: Moderate
Type: Data
Quantity: 1
Description: External Use - Operated by Arizona Department of Emergency and Military Affairs,
Division of Emergency Management for almost real-time emergency updates, preparedness,
and hazard information on the internet.
Communication: Emergency Alert System (EAS)
Priority: High
Type: Data
Quantity: 1
Description: External Use - Uses traditional broadcast media to announce conditions that pose
an immediate threat to public safety. The EAS is a national system used by federal, state, and
county.
Communication: Wireless Emergency Alerts (WEA)
Priority: High
Type: Data
Quantity: 1
Description: External Use – Authorized local government authorities announce conditions that
pose an immediate threat to public safety. Sent through FEMA’s Integrated Public Alert and
Warning System (IPAWS) to participating wireless carriers.
Communication: Community Emergency Notification System (CENS)
Priority: High
Type: Data
Quantity: 1
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Description: External Use - A telephone-based system used by Public Safety Answering Points
(PSAP)’s which delivers targeted emergency messages. Landline phones, residential and
business, and Telecommunications Device for the Deaf phones are compatible with CENS.
Owner- registered cell phones and voice-over internet protocol (VIOP) phones are also capable
of receiving CENS messages. Notifications can be sent in both English and Spanish.
Communication: National Oceanic and Atmospheric Administration (NOAA) Weather Radio/All
Hazards
Priority: Moderate
Type: Data
Quantity: 1
Description: Internal Use, External Use - A nationwide network of radio stations broadcasting
continuous weather information, from the nearest National Weather Service office, 24 hours a
day, 7 days a week. NWS also broadcasts non-weather- related warnings and post-event
information (i.e. natural, environmental, human-caused incidents, and general publicpublic
safety messages).
Communication: Flood Control District of Maricopa County (FCDMC)
Priority: Moderate
Type: Other
Quantity: 1
Description: Internal Use, External Use - FCDMC operates a 24-hour rain, stream, and weather
gagegauge network that provides almost real-time, internet-based information on rainfall,
flooding, and weather conditions in Maricopa County.
Communication: Palo Verde Generating Station (PVGS) Sirens
Priority: Moderate
Type: Data
Quantity: 1
Description: Internal Use, External Use, Secure - The Palo Verde Generating Stations (PVGS)
has installed an Emergency Siren Alerting System within the 10-mile radius around the plant to
serve as an early warning system for those in the area. In the unlikely event of an emergency at
the plant, the sirens will be sounded to alert residents to turn their radio or television to local
stations for instructions from government officials. The responsibility for sounding the sirens
rests with Maricopa County and the State of Arizona. The PVGS is responsible for the
maintenance of the system.
Communication: Public Safety Answering (or Access) Point
Priority: Moderate
Type: Data
Quantity: 1
Description: External Use, Mobile - A Public Safety Answering Point is a call center where
operators answer calls to an emergency telephone number, usually 911, and dispatch local
emergency services. PSAP’s also activate CENS.
Communication: Arizona Health Alert Network (AZHAN)
Priority: Moderate
Type: Other
Quantity: 1
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Description: Internal Use, Secure - An application used to distribute important public health
alerts to public health officials and healthcare professionals. AzHAN is a secure web-based
application operated by ADHS that is available 24/7/365.
Communication: Maricopa County Warning Radio Net
Priority: Moderate
Type: Other
Quantity: 1
Description: Internal Use, Secure - An interagency network operated by Maricopa County
Emergency Management, for direct radio contact with area EOC’s, the National Weather
Service, Maricopa County Sheriff’s Office, Transportation Security Administration, and the
Central Arizona Project.
The Maricopa County Emergency Operations Center has procedures to notify and warn officials
and the general publicpublic of emergency and disaster events that occur in Maricopa County.
Notification lists for agencies and individuals are maintained by the Maricopa County Emergency
Operations Center. The Director and/or on-call staff can initiate emergency messaging for both
unincorporated and incorporated Maricopa County.
Developing or existing emergency conditions which should be reported to the Maricopa County
Emergency Operations Center include those that have or may result in multiple losses of life,
environmental or property damage, or evacuation of a populated area, regardless ifof whether or
not sState or fFederal resources are needed to support local emergency response efforts.
Emergency Operation Center representatives are kept informed of potential events by on- call
staff using the Everbridge system or direct telephone/e-mail.
Warnings are accomplished in various ways depending on the persons population that needs to
be warned and the time available. The MCEOC Director or the Incident Commander can initiate
warnings and notification procedures. The following list identifies warning methods during an
event. Any or all may be used.
Activation of the Integrated Public Alert & Warning System (IPAWS) - Emergency Alert
System (EAS) and Wireless Emergency Alerts (WEA)
Information statements released to the local media
SMS text services administered by Maricopa County or law enforcement
Public address systems of public safety vehicles
Door-to-door contacts
Alert Messaging System
Social Media
Persons in the threatened areas with access and functional needs (AFN) may be notified by all of
the methods outlined above.
Local Primary Source Stations (LP) are radio stations utilized to provide the general publicpublic
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with information about events. The following stations have been identified as LP locations in and
around Maricopa County:
KTAR Radio and Affiliates:
620 KTAR-AM
98.7 KMVP-FM
92.3 KTAR-FM
Emergency Alert System messaging is coordinated through Maricopa County Department of
Emergency Management to publicly broadcast critical information during an emergency. Local
television and radio will pick up this emergency messaging from KTAR and re-broadcast locally
when available.Emergency Alert System messaging is coordinated through Maricopa County
Department of Emergency Management and sent to KTAR radio to publicly broadcast critical
information during an emergency. Local television and radio will pick up this emergency
messaging from KTAR and re-broadcast locally.
County Level
Information Collection and Dissemination
Initial notification of incidents at the local level are accomplished in a variety of ways, including
public safety radio, websites, SMS services, television, and radio.
Responsibility for notification of most incidents is accomplished through the Maricopa County
Emergency Operations Center. Other agencies with responsibilities for notification include the
National Weather Service, IPAWS, law enforcement agencies, fire, or EMS services.
The Maricopa County Emergency Operations Center will be responsible for notifying response
and Emergency Management personnel when the threat of a disaster is imminent.
Internal: Response agencies will be notified via Everbridge as required by the nature of
the disaster.
External: It is the responsibility of the Maricopa County Department of Emergency
Management to notify the appropriate agencies outside, as needed, i.e. State or
neighboring Counties.
The Maricopa County Emergency Operations Center provides communications essential for the
cCounty government to communicate with all government entities. This information is then passed
along to the public via a notification system, radio, NOAA radio, television, and /or social media.
The media assumes a vital role in dispersing information to the public. Maricopa County
Department of Emergency Management works closely with local media providers to ensure timely
and accurate information is provided to the public.
Information collection needs and priorities will include:
Life safety
Incident security and stability
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Property and environmental protection
Direction and Control
Impacted entities will coordinate the emergency response efforts within their political jurisdiction.
The Incident Command System (ICS) and National Incident Management System (NIMS) will be
used to coordinate emergency response and recovery operations at the disaster scene(s). The
ICS/NIMS organization will maintain communications and coordination with the Maricopa County
Emergency Operations Center at all times will maintain communications and coordination with
the Maricopa County Emergency Operations Center as detailed by this plan.
Maricopa County Department of Emergency Management may activate Mutual Aid Agreements
with neighboring jurisdictions. They may also recommend that the Maricopa County senior elected
official declare a local emergency pursuant with ARS §26-311(A) and make a formal request for
state assistance.
The following positions are authorized to request state resources:
The Maricopa County Department of Emergency Management Director
Any designated personnel authorized by Maricopa County Department of Emergency
Management Director
To request State assistance, Maricopa County must meet the following parameters:
Exhausted or will likely exhaust Maricopa County resources
Exhausted or will likely exhaust mutual aid resources
Exhausted or will likely exhaust contractedual resources
The requested assistance is not available at the local level
The Policy Group of Maricopa County, depending on jurisdiction and/or designee, is the delegated
policy-making authority and can commit resources at the Maricopa County Emergency
Operations Center as well as routine management and operation of the facility. The designated
EOC Director may issue mission assignments to ESFs to perform duties consistent with Maricopa
County policy. Mission assignments and mutual aid assistance is tracked at the Maricopa County
Emergency Operations Center.
Coordination of unincorporated county protective actions will occur at the Maricopa County
Emergency Operations Center under the direction and control of the EOC Director. Areas not
impacted by these events may be requested to provide assistanceassist. Prior to an evacuation
and under the direction of the EOC Director, the EOC will implement coordination on issues which
may include, but are not limited to: deploying and pre-deploying personnel, identifying evacuation
routes, ensuring the sufficiency of fuel, address emergency medical issues, and initiate
procedures for notification to the public.
Initial planning for recovery begins before an emergency event impacts Maricopa County. While
response actions necessary to protect public health and safety are being implemented, the
recovery section within the Maricopa County Emergency Operations Center begins coordination
and implementation of recovery programs.
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In the event federal assistance is required by Maricopa County, the State Coordinating Officer will
interface directly with representatives of the federal government.
In the event a request for disaster assistance comes from the governor of another state, the
Governor of the State of Arizona may request the mobilization and deployment of cCounty
resources under the Emergency Management Assistance Compact. The management and
coordination of these resources will be administered through the Logistics Branch at Arizona
Department of Emergency and Military Affairs.
State Level
When an emergency or disaster has occurred or is imminent, the Governor may issue an
Executive Order proclaiming the existence of a State of Emergency or activate the emergency
response, recovery, and mitigation aspects of State disaster plans.
At the State level, the Arizona Adjutant General, or designee, performs policy-making authority
and commitment of State resources at the State Emergency Operations Center. The State
Emergency Operations Center Policy is responsible for the provision of State assistance, as well
as routine management and operation of the State Emergency Operations Center. The State
Emergency Operations Center may issue mission assignments to perform duties consistent with
sState policy. Mission assignments, and mutual aid assistance brokered by the sState, are
tracked in the State Emergency Operations Center.
Federal Level
Through the National Response Framework (NRF), the Federal government provides assistance
by establishing a single, comprehensive framework for the management of domestic incidents.
The NRF provides the structure and mechanisms for the coordination of federal support. Through
the NRF, federal ESF coordinators may establish a direct liaison with Arizona ESF
representatives in the State Emergency Operations Center.
If the disaster is major or catastrophic, the Arizona Department of Emergency and Military Affairs
will contact the Federal Emergency Management Agency, Region 9 and request a Federal Liaison
and/or alert them that the Governor may submit a formal request for federal assistance.
If the President authorizes federal assistance, a Primary Federal Official will represent the
Secretary of the United States Department of Homeland Security and/or a Federal Coordinating
Officer. The Federal Coordinating Officer is authorized to use the full authority of the Robert T.
Stafford Disaster Relief and Emergency Assistance Act, as amended to reimburse response and
recovery claims against the Disaster Relief Fund. Additionally, the Stafford Act provides funding
to assist communities in mitigating the impact of future events.
Joint Field Office
The emergency recovery process is initiated when the President of the United States issues a
Major Presidential Disaster Declaration. Such a declaration makes available a series of federal
disaster assistance programs to aid the State in its recovery from a disaster situation. The basis
for the declaration is the determination by the President that the disaster is of such severity and
magnitude that response is beyond State and local capabilities. The field recovery operation will
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be conducted in accordance with the most current edition of the Arizona State Emergency
Response and Recovery Plan.
Once a field office has been established in Maricopa County, the Maricopa County Department
of Emergency Management will provide the proper liaisons to the appropriate field office
operations.
The organizational structure for recovery is under the leadership of the State Coordinating Officer.
Once a federal disaster declaration has been issued, the State Coordinating Officer consults with
a Federal Coordinating Officer. In addition, a Governor's Authorized Representative (GAR) is
designated in the Federal Emergency Management Agency-State Agreement and is responsible
for compliance with that Agreement.
During a recovery operation, the State Coordinating Officer usually appoints a Deputy State
Coordinating Officer who represents him/herthem at the Joint Field Office. The Deputy State
Coordinating Officer is responsible for the establishment and management of State operations in
the Joint Field Office and coordination between State and federal programs.
C. Prevention
Maricopa County's prevention goals are to avoid an incident, to intervene, or to stop an incident
from occurring. To accomplish these goals, the following strategy will be used:
Expand regional collaboration
Implement the National Incident Management System (NIMS) and National Response
Framework (NRF)
Strengthen information sharing and collaboration capabilities
Strengthen interoperable and operable communications capabilities
Strengthen medical surge and mass prophylaxis capabilities
Strengthen planning and citizen preparedness capabilities
Increase coordination with the Arizona Counter Terrorism Information Center
Maricopa County Responsibilities
The Maricopa County Sherriff’s Office (MCSO) is the primary terrorism prevention lead for
Maricopa County and the tactical level resource with the goal of preventing terrorist related events
from occurring. MCSO also serves as a Maricopa County warning point which can provide
Maricopa County with information and warnings warnings to government officials and key
stakeholders that a hazardous situation could threaten the general welfare, health, and safety,
and/or property of the population. MCSO conducts prevention processes based on its threats and
hazards to include intelligence activities, threat assessments, alert network and surveillance
programs, and other sources of information obtained from internal and external stakeholders.
MCSO and MCDEM prevention activities can be adjusted based on the specific threat and
situation.
Public Health is the primary pandemic and health- related incident prevention lead for Maricopa
County. This includes epidemiology and monitoring of infectious diseases to identify potential
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concerns for the Countycounty before a mass incident. Other prevention activities include
coordination of regional Strategic National Stockpile assets, public education and awareness, and
preparedness activities designed to prevent the spread of disease.
Flood Control District Maricopa County is the primary prevention lead for Maricopa County for
severe weather, flooding, and dam/levee failure. This includes the operations & maintenance of
weather and flood gauges and sensors forto early identifyication and warning of potential weather
or flood issues. Additional prevention measures include public education and awareness
campaigns such as Turn Around Don’t Drown, installation of flood signs and control systems at
vulnerable flood areas, and administrative management of the cCounty’s Community Rating
System.
MCDEM is the primary prevention lead for all other hazards. This includes public education and
awareness to stakeholders and the general publicpublic, testing and exercise of procedures, and
equipment used to prevent impact of incidents, and other programs aimed at preventing or
reducing the impact of incidents. MCDEM also serves as a Maricopa County warning point and
can provide Maricopa County with emergency information and warnings.
Regional Responsibilities - Arizona Counter Terrorism Information Center
The Arizona Counter Terrorism Information Center (ACTIC) is the focal point for managing and
ensuring distribution of operational and threat awareness among county and municipal
government organizations. The ACTIC, also known as the Arizona Fusion Center, is a joint effort
between the Arizona Department of Public Safety, Arizona Department of Homeland Security,
Federal Bureau of Investigations, and other participating agencies. The Center operates on a 24/7
basis, providing both intelligence, investigative and technical support to local, tribal, state, and
federal law enforcement agencies, as well as other agencies critical to Arizona and the country's
homeland security efforts. MCSO serves as the Countycounty’s link to ACTIC information and
initiates information sharing to include intelligence reports and threat assessments. When
appropriate, MCSO Terrorism Liaison Officers will coordinate to share hazard and threat
information to Maricopa County Department of Emergency Management.
Federal Government
Maricopa County Department of Emergency Management coordinates prevention activities to
include intelligence activities threat assessments, alert surveillance programs, and other sources
of information with the U.S. Department of Homeland Security’s Cyber and Infrastructure Security
Agency. The Department’s liaison for this coordination is the Protective Security Advisor for the
State of Arizona in the Cybersecurity and Infrastructure Agency. Urgent prevention bulletins,
threat assessments, and other intelligence- sharing advisories are sent by the State’s Protective
Security Advisor to MCSO, Public Health, and Emergency Management by email or phone.
MCDEM will coordinate further prevention activities to stakeholders and emergency response
partners based on the situation and threat. Information with MCDEM is shared by email
distribution, mass notification system, or phone call based on urgency and the situation.
BioWatch System
BioWatch is an early warning system for detection of certain pathogens that have been
intentionally released into the air. The program’s scope includes management and operation of
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the day-to-day air sampling and laboratory testing as well as planning and preparation for a
bioterrorist attack and coordination and management tasks when DNA (or nucleic acid evidence)
of a targeted pathogen is detected. BioWatch is a federal program led by DHS and designed to
operate in collaboration with other federal partners, and with the states, and localities where air
samplers are deployed. The program is currently managed by the DHS Office of Health Affairs.
Maricopa County, to include Emergency Management, Public Health, and Air Quality, is a local
partner to this federal program and sits on the BioWatch Advisory Committee for the Phoenix
regional district. Committee meetings occur quarterly, and the dDepartment receives alert and
warning notification from DHS if samples test positive for a pathogen.
D. Preparedness
The goal of Maricopa County's preparedness operations is to help ensure a timely and effective
response to, recovery from, and mitigation of the impacts and consequences associated with an
emergency/disaster situation. To facilitate this goal, key abilities and weaknesses must be
assessed. In order toTo address Core Capability objectives, the following activities will be
prioritized:
Administer grant programs for operational support and training activities
Participate in capability assessments at the regional and county level
Establish an inclusive planning process using the Whole Community concept.
Resource Management
Each agency tasked within this plan is responsible for developing and maintaining applicable
resource lists. These lists should follow established Countycounty protocols for maintaining
resource lists. At a minimum, resource lists will be provided to Maricopa County by all
municipalities within Maricopa County. Maricopa County maintains a resource inventory list that
includes the following information.
Vehicle inventories
Personnel
Equipment
Equipment operators
Suppliers, Contractors, and/or Vendors
Resources in adjacent jurisdictions that could be used during a disaster (if applicable)
Point of contact, geographic location, and operation area for above resources.
Plan Development and Maintenance
Plan Development
The Maricopa County Emergency Operations Plan is developed with the assistance and input
from the following groups serving in an advisory capacity.
Primary and support agencies
Regional partners
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Mutual aid partners
The preparation and revision of the basic plan and Annex will be coordinated by the Maricopa
County Department of Emergency Management with the assistance and involvement of all
applicable entities.
This plan will be made available to all agencies tasked therein, adjacent municipalities and the
State. It is the responsibility of all parties to review and submit any comments to the Maricopa
County Department of Emergency Management. The process of distributing the plan will be
accomplished by either providing a hard or digital copy. Maricopa County Department of
Emergency Management will keep a hard copy on file.
Plan Maintenance
The Maricopa County Department of Emergency Management will maintain the Maricopa County
Emergency Operations Plan (MCEOP). However, the MCEOP may be updated as often as
needed during any year. Examination and review should be conducted annually and will reflect
changes in implementing procedures, improved emergency preparation capabilities, and
deficiencies identified from corrective action planning. The Maricopa County Department of
Emergency Management will revise the plan through internal review, coordination with all Primary
and Support agencies, and agency meetings with ESF-Primary agencies on their roles,
responsibilities, and expectations. Documentation of this stakeholder involvement will be kept
digitally by MCDEM for each plan cycle. Whenever a significant change is made, the date and
nature of the change will be recorded. Upon update, these changes will be incorporated into the
overall plan and promulgated by the Maricopa County Board of Supervisors.
The primary and support agencies/organizations of each ESF will be responsible for preparing
and maintaining operating procedures for all responsibilities assigned to them in the MCEOP.
These procedures will be prepared following guidance issued by local policies.
Public Information
Before an emergency or disaster occurs, public iInformation is critical for the public to tmake the
necessary protective actions. The County's public information program focuses on how to better
communicate emergency information to the public before, during, and after a disaster. Particular
attention will be given to strategies that enhance awareness of the evacuation process, road
conditions, shelter status, and re-entry issues, and how to communicate information to people
during evacuation.
The PIO will work closely with the Emergency Management staff and will be the primary
resource for providing disaster-related information to the public. This includes information
about all preparedness, response, recovery, and mitigation activities.
Pre-scripted Emergency Alert System messages are created by the Maricopa County
Department of Emergency Management and distributed to Local Primary Source Stations.
The PIO will be responsible for collecting information, preparing releases for the media,
and responding to requests for information and interviews.
The PIO will, upon the approval of the EOC Director, send disaster updates to local media
outlets.
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Additional information is provided in ESF #15 External Affairs and Communications with
close coordination between affiliated agencies.
Training and Exercise
The goal of the Department’s Training Program is to increase staff and partner preparedness,
response, and recovery capability through a comprehensive training program. All training related
to emergency management is coordinated and scheduled through the Maricopa County
Department of Emergency Management. The Maricopa County Department of Emergency
Management offers training to all local response agencies on preparedness, response, recovery,
mitigation, hazardous materials, debris management, terrorism, and other issuesemergency
actions. The MCDEM training coordinator will conduct a training needs assessment annually
through survey to its jurisdictional stakeholders on future training needs and courses desired. The
training offered is conducted through the Arizona Department of Emergency and Military Affairs
training section, American Red Cross, and any other organization offering training based on
identified needs of regional partners and MCDEM Management. The Maricopa County
Department of Emergency Management provides the notice of training and its curriculum being
offered to local response agencies. Training records are maintained by AZDEMA for all state-
offered courses. All training courses coordinated by MCDEM or the State will utilize formal course
evaluation forms to assess the effectiveness of instructors, course materials, relevancy, and other
course areas. Training records for department staff will be maintained for the duration of
employment.
MCDEM continues to implement a training and exercise program, consistent with NIMS, for
incident management organizations and personnel. Elements of the program include:
Multi-disciplinary and multi-jurisdictional interaction, including involvement with private-
sector and non-governmental organizations, during realistic exercises.
Standard courses on incident command and management, incident management
structure, and operational coordination processes and systems.
Courses focused on discipline and agency-specific subject matter expertise.
Coordination to deliver emergency management training or courses to key public officials
to include elected officials or other senior management staff upon request or deemed
necessary by MCDEM Management.
Annual evaluation, maintenance, and revision of the training program on an annual basis
by MCDEM to coincide with updates to the Emergency Operations Plan.
MCDEM develops an annual MCEOC training calendar and conducts monthly EOC training
targeting specific hazards and threats identified in the Hazard Identification and Risk Assessment
(HIRA) process, or to address identified deficiencies from a formal After-Action
Report/Improvement Plan. Additionally, MCDEM provides semiannual training on incident
management system (EOC Operations) and EOC positions twice annually; prior to the PVGS and
Flood exercises. These training events are open for all internal and external Emergency
Operations Center staff. Maricopa County further requires courses for all incident management
organizations and personnel to ensure NIMS compliance at all levels of response.
The following list is recommended training for all individuals who may staff the MCEOC during
activations.
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IS 100 (Introduction to the Incident Command System)
IS 200 (Basic Incident Command System for Initial Response)
IS 700 (Introduction to the National Incident Management System)
IS 800 (National Response Framework, An Introduction)
EOC 101 - conducted semiannually by MCDEM staff
It is recommended that all individuals who may staff the MCEOC during activations in a
leadership command position complete the following in addition to the above:
ICS 300 (Intermediate Incident Command System for Expanding Incidents)
ICS 400 (Advanced Incident Command System for Command and General Staff)
IS 2200(Basic Emergency Operations Center Functions)
All MCEOC members must be knowledgeable and have decision- making authority for their
function. Additionally, they should participate in one exercise annually.
All MCEOC members are responsible for ensuring they complete the necessary training as
identified, in this EOP, in a timely manner. If there are any problems encountered in completing
the necessary training, the employee will make his or her supervisor aware of it immediately.
MCEOC members shall provide completed training certificates to MCDEM. MCEOC member
training will be trackedtracked, and related training records will be electronically stored until
member is removed from MCEOC responsibilities.
All drill and exercise participants must either include direct involvement of, or have adequate
representation and forethought of, the whole community. This includes, but is not limited to, the
participation of persons with disabilitiesdisability, access, and functional needs, representatives
from unique populations, and the voluntary agencies incorporated into this plan that may be
utilized by the jurisdiction to support a full-cycle disaster or emergency event. Maricopa County
will include training in the planning for, and socially appropriate care of, persons with
disabilitiesdisability, access, and functional needs, and persons from other unique populations.
Training Maricopa County's internal staff may be provided by fFederal, tTribal, sState, local
government entity, or by another source outside of government that is well-recognized to train
personnel and experienced. Training topics and/or inclusive planning activities include, but are
not limited to, best practices on inclusion in exercise planning teams, inclusion in exercise
participants, and/or inclusion through protocol training as response personnel.
Exercises are a key component in improving all-hazards incident management capabilities. The
Maricopa County Department of Emergency Management participates on an ongoing basis in a
range of exercises, including multi-disciplinary and multi-jurisdictional exercises that are designed
to improve integration and interoperability. Maricopa County Department of Emergency
Management bases their exercises on the hazards identified within the Multi-Jurisdictional Hazard
Mitigation Plan and Hazard Identification Risk Assessment and Consequence Analysis. The
exercises regularly test personnel, plans, procedures, equipment, and facilities and evaluates
plans, procedures, and capabilities.
The exercise requirements are documented with the Homeland Security Exercise Evaluation
Program (HSEEP) which is used for developing, delivering, and evaluating All-Hazard exercises.
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After Action Reviews and Improvement Plans
After each disaster- related, HSEEP- consistentcompliant, Maricopa County- led exercise (table-
top, drill, functional, and full-scale exercises) or real world response, an improvement planning
phase will occur which is comprised of developing an After-Actions Report/Improvement Plan
(AAR/IP). The AAR/IP shall be developed based upon input from all participating agencies,
andagencies and coordinated and published within 30 days of exercises or incident completion.
Corrective actions, prioritization, and follow-up tracking shall occur within 12 months after the
AAR/IP is finalized and will be the responsibility of the agency tasked with improvement action.
Overall, MCDEM will monitor deficiencies deficiency status and coordinate with tasked
departments until completeion. Any cCounty- related strategic- level improvements shall be
incorporated into future plan revisions and updates by the Maricopa County Department of
Emergency Management. Tactical- and operational- level departmental improvement shall be
codified in the requisite guidance document and/or SOP. AAR/IP’s will be disseminated to all
participating organizations, stakeholders, and selected partners at the discretion of MCDEM.
E. Response
Maricopa County must be prepared to respond quickly and effectively on a 24-hour basis to
developing events. The primary goal of the Countycounty's response operation is to ensure a
timely and effective response to the many consequences that may be generated by an
emergency/disaster situation. When an event or potential event is first detected, a series of
actions will take place to ensure an effective and efficient response operation.
Emergency Operations Center (EOC)
The Maricopa County Emergency Operations Center is the facility that is used to coordinate a
Countycounty response to any major emergency or disaster situation. The Maricopa County
Emergency Operations Center is located at 5630 E McDowell Road Phoenix, AZ 85008. The
facility serves as the coordination and, command and control center for Maricopa County. The
Maricopa County Emergency Operations Center is staffed as prescribed above. Security and
maintenance of the Maricopa County Emergency Operations Center will be carried out in
accordance with the provisions of this EOP. In the event the Maricopa County Emergency
Operations Center is threatened, an alternate EOC site may be activated. The Maricopa County
Emergency Operations Center will be activated for actual or potential events that threaten
Maricopa County. The level of activation will be determined by the Maricopa County Department
of Emergency Management based on the incident.
F. Recovery
In the aftermath of a disaster, Countycounty efforts turn to rebuilding the infrastructure and
restoring the social and economic life of the community with the incorporation of mitigation
measures as a major goal. To accomplish this goal the following strategy is provided:
DTo deploy several specialized recovery teams (personnel) and facilities (centers) into a
disaster area to help the affected population and support the Incident Commander.
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WTo work closely with the Arizona Department of Emergency and Military Affairs and to
inform affected local governments, individuals, and businesses that programs are
available to assist them in recovery efforts.
Coordinate efforts among NGO and COAD partners
Recovery Field Operations
In the aftermath of a disaster, with or without a an emergency declaration, the Countycounty
and/or sState may deploy several damage assessment and recovery teams and/or coordinate
the establishment of a Recovery Information Center into a disaster area.
Damage Assessment
Damage assessments include those actions that are undertaken to determine the nature and
scope of damages to structures, facilities, and infrastructure for the purpose of identifying and
scaling the need for sState and fFederal disaster assistance in the recovery phase. Damage
assessments will be closely coordinated with ESF #5 Emergency Management, which has the
lead for initial assessment and incident action planning during the response phase.
Operational assessment is the immediate, informal reporting of emergency conditions to size-up
the damage that has occurred and to determine what personnel, equipment, and facility resources
the Countycounty will need has available for the response. First indications of the scope and
extent of damages will likely be provided by local reports, social media, and field personnel
reporting to their dispatch centers or to the Maricopa County Emergency Operations Center.
These initial reports include hazard conditions, critical emergency needs, and condition of surface
routes, and are extremely important in allocating emergency responders and determining incident
situation statuspriorities.
The Maricopa County Emergency Operations Center may also receive damage assessment
information from additional sources, such as: ambulance crews, utility crews, employees traveling
to or from work, media sources in the field, citizens, businesses, etc. The Maricopa County
Emergency Operations Center may establish a process where the public can submit damage
reports.
The Maricopa County Department of Emergency Management is the lead for the Countycounty’s
Damage Assessment Program and responsible for the overall management of damage
assessment priorities in coordination with ESF #5 Emergency Management. The County
Assessor’s Office may assist in providing estimates of loss and economic impact.
Initial Safety and Damage Assessments
The Countycounty will conduct an initial damage assessment using resources to determine the
overall extent of damages. The Maricopa County Department of Emergency Management is
responsible for the direction and control of the Impact Assessment process and has pre-identified
Countycounty departments who will assist with damage assessment. The goal of this assessment
is to determine the magnitude and severity of damage to structures and infrastructure. This
information will be collected by the Maricopa County Department of Emergency Management,
and provided to the Arizona Department of Emergency and Military Affairs.
Commented [JY(8]: COAD update
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The impact assessment data provides a Countycounty wide general overview of the most
significantly impacted areas and therefore establishes a prioritization mechanism for damage
assessment team deployment, resource allocation, and disaster assistance.
Preliminary Damage Assessment
If the situation warrants, a formal Preliminary Damage Assessment will be requested and
performed by local and state agencies. This will include assessments for both public and
individual damages. Local representatives will accompany these teams during their assessments.
These individuals will be familiar with damaged areas and will supply maps needed to complete
the damage assessment process. The Arizona Department of Emergency and Military Affairs will
then coordinate with the Federal Emergency Management Agency to determine if the
Countycounty qualifies for public and/or individual assistance.
Capturing all costs associated with the emergency is essential because accurate damage
assessments (Initial Damage Assessments and Preliminary Damage Assessments) document
the need for state and/or federal assistance and are required to obtain a federal disaster
declaration.
Disaster Declaration
Following a major disaster in which an emergency or major disaster declaration is granted by the
President, federal assistance to affected populations becomes available under three program
areas: Individual Assistance, Public Assistance and Hazard Mitigation. The administration of
these programs is coordinated through a joint Federal/State effort in a Joint Field Office, which is
usually located in the impacted area.
The Joint Field Office is the primary field location for the coordination of federal and state recovery
operations. The Federal Coordinating Officer and the State Coordinating Officer co-locate in the
Joint Field Office, as well as other fFederal and sState personnel. Recovery and mitigation
operations, logistics, information and planning, financial management, and general administration
are coordinated at the Joint Field Office.
Public Assistance (PA) and Individual Assistance (IA) Activities
Public Assistance (PA)
The Public Assistance (PA) program provides program support to eligible local governmental
entities following a disaster to assist in the recovery and restoration of buildings, infrastructure
and the removal of debris that is on public property. The categories of Public Assistance include:
Category A: Debris Removal
Category B: Emergency Protective Measures
Category C: Road and Bridges
Category D: Water Control Facilities
Category E: Buildings and Equipment
Category F: Utilities
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Category G: Parks, Recreational Facilities, and Other Items
In the event of a declared disaster, Maricopa County Department of Emergency Management will
work closely with ESF #15 External Affairs to notify all eligible governments and private not-for-
profit organizations of the availability of federal public assistance funds. They include all Maricopa
County government agencies, and those quasi-governmental organizations that perform a
governmental function. Such applicants are trained concerning the public assistance program
through the various recovery training sessions offered. Notification may occur through written
correspondence and telephone contacts, notices in local newspapers, and broadcasts on local
radio stations. The Maricopa County Department of Emergency Management will notify local
governments, non-profit agencies, and other eligible applicants of scheduled briefings and Kick-
off Meetings for the Public Assistance (PA) program and the Hazard Mitigation Grant Program.
The Public Assistance applicant briefings include procedures for all aspects of financial
management, personnel, and record keeping that will be required for the various Federal and
State financial assistance programs. State and fFederal recovery personnel must advise the
Maricopa County Department of Emergency Management of these briefings so that agencies can
be notified. Key components of the Public Assistance program include:
Project wWorksheets are prepared for eligible emergency costs and eligible costs for
restoration of damaged facilities.
The federal share for reimbursement under most federal declarations is 75 percent. The
25 percent nonfederal share is normally provided from a combination of sState and local
sources in accordance with policies established by the Executive Office of the Governor
and the Arizona Legislature.
The State serves as the gGrantee and eligible applicants are sSub-grantees under the
federal disaster assistance program.
Contractual agreements with Arizona Department of Emergency and Military Affairs are
executed with applicants with all reimbursements coming through Arizona Department of
Emergency and Military Affairs.
Documentation, record keeping, inspections, and final closeouts are overseen and
approved by the Arizona Department of Emergency and Military Affairs.
Documentation is obtained by the Maricopa County Department of Emergency Management
regarding damage sustained to:
Roads
Water control facilities
Public building and related equipment
Public utilities
Facilities under construction
Recreational and park facilities
Educational institutions
Certain private non-profit facilities
Individual Assistance (IA)
If the Countycounty is declared for Individual Assistance, eligible residents will be able to apply
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for the Individual Assistance Program. In some cases, FEMA will deploy habitability inspectors to
verify the damages individual applicants are claiming. They will do this independent of the sState
or local assessors. Maricopa County may also perform inspections of damaged homes to
determine safety.
Non-Declared Disasters
During the recovery stage, a disaster may not be declared at the federal level. It will then fall upon
the Countycounty to use local funds, available competitive grant funds, or any supplemental
funding provided by the State of Arizona to recover from the event.
Similar to a declared disaster, costs for response and recovery are to be monitored by all
participating agencies. Each responding agency is responsible for the overall management of
documentation of the costs of a non-declared disaster with reports submitted ultimately to the
Maricopa County Board of Supervisors for budget and finance approval of local dollars.
Recovery assistance may be made available through an emergency declaration by The Small
Business Administration (SBA). If a disaster declaration is declared by the SBA, they would
provide small interest loans for individuals and business as well as other disaster assistance
programs to the impacted community.
Disaster Recovery Centers and Staging Areas
Disaster Recovery Centers and Staging Areas are centers that are set up in a disaster area to
provide information on the complete range of disaster assistance that is available. The
responsibility for managing these centers is jointly shared by the sState, FEMA, and the
Countycounty in whichwhere the center is located.
The Individual Assistance Service Center is a facility established in, or in close proximity to, the
community affected by the disaster where persons can meet face-to-face with representatives
from fFederal, sState, local, and volunteer agencies to:
Discuss their disaster-related needs
Obtain information about disaster assistance programs
Tele-register for assistance
Learn about measures for rebuilding that can eliminate or reduce the risk
Request the status of their application for Individual Assistance
Request post-disaster low interest loans from the Small Business Administration
Maricopa County Department of Emergency Management, the State of Arizona, and potentially
FEMA, will assess the need to open Individual Assistance Service Centers, based upon initial
damage assessment and mass care needs, estimates, and reports.
The Individual Assistance Service Center will be staffed with representatives from appropriate
federal, state, county, private relief organizationsagencies, and other organizations capable of
providing disaster- related information to individuals and businesses.
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Recovery Information Centers may be utilized to provide information to the affected residents.
This center is organized by the Countycounty with participation from the Countycounty and the
State. It is staffed by a variety of voluntary organizations that can provide a wide array of services
and assistance to those impacted by severe weather or other disasters.
The EOC Director's designated Public Information Officer will provide local media with detailed
information on locations of recovery centers, distribution sites, and other individual assistance
programs. Pamphlets will be prepared to beand distributed toby personnel in damaged areas so
citizens will know how to apply for assistance.
Unmet Needs
The Maricopa County Department of Emergency Management will coordinate the unmet needs
recovery function with the assistance of COAD/NGOs. The Maricopa County Department of
Emergency Management will contact the Arizona Department of Emergency and Military Affairs
to obtain assistance from multiple State agencies. The Primary Agency will be responsible for
making contacts and establishing a relationship with community service providers, local churches,
community outreach programs, and volunteer organizations to be called upon in the event that a
disaster creates unmet needs in the community with consideration to the needs of the Whole
Community.
G. Mitigation
In the aftermath of a disaster, the Countycounty's mitigation goal is to ensure mitigation efforts
are designed to ensurethat that residents, visitors, and businesses in Maricopa County are safe
and secure from future disasters. The strategies to complete this goal include:
Complete and maintain a hazards and risk assessment
Participate in the regional planning efforts that produces the Multi-Jurisdictional Hazard
Mitigation Plan
Maintain a comprehensive list of mitigation goals, objectives, and tasks
Create a planning process and organizational framework for carrying out the mitigation
goals and objectives
Implement Pre- and Post- Hazard Mitigation Actions to reduce overall risk/vulnerability
Evaluation ofEvaluate existing agencies, organizations, plans, programs, and guidelines
that impact mitigation.
Coordination of Mitigation Activities
The Maricopa County Department of Emergency Management has been delegated as the lead
agency to facilitate and coordinate the activities of the Maricopa County Multi-Jurisdiction Hazard
Mitigation Plan. The Maricopa County Multi-Jurisdiction Hazard Mitigation Plan identifies the
hazards to which Maricopa County is vulnerable,; assesses the facilities and structures that are
most vulnerable to hazards,; offers a prioritized list of mitigation projects to take advantage of
available funding,; and links mitigation projects to these sources of funding. The Maricopa County
Multi-Jurisdictional Hazard Mitigation Plan defines the mitigation goals, objectives, and initiatives
for Maricopa County and participating sub-jurisdictions.
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Mitigation Programs
Pre-Disaster Activities
The National Flood Insurance Program - The United States Department of Agriculture,
Division of Water Resources, provides technical assistance to the public and communities
on the National Flood Insurance Program. The National Flood Insurance Program
provides flood insurance to communities that agree to implement land use planning and
construction requirements to reduce flood damage in their jurisdiction. These land use and
construction requirements apply to all new construction and substantial improvements to
existing structures in the community’s Special Flood Hazard Areas (SFHAs).
Community Rating System - The Community Rating System is an integral part of the
National Flood Insurance Program. Through reduced flood insurance premiums, the
Community Rating System provides incentives to communities that go beyond the
minimum flood plain management requirements established through the National Flood
Insurance Program. Arizona Division of Water Resources provides technical assistance
to local communities on the Community Rating System.
Flood Mitigation Assistance Program - This program makes federal funds available
pre-disaster to fundfor mitigation projects in communities participating in the National
Flood Insurance Program. These funds have a 25 percent non-federal match requirement.
The overall goal of the Flood Mitigation Assistance is to fund cost effective measures that
reduce or eliminate the long-term risk of flood damage to National Flood Insurance
Program insurable structures. This is accomplished through the reduction of the number
of repetitively or substantially damaged structures. Arizona Department of Emergency and
Military Affairs administers the Flood Mitigation Assistance.
Building Resilient Infrastructure and Communities – The Building Resilient
Infrastructure and Communities (BRIC) program is funded by 6% of the previous year’s
post-disaster spending. BRIC supports states, local communities, and tribes as they
undertake hazard mitigation projects, reducing the risks they face from disasters and
natural hazards.
Repetitive Flood Claims Program - The goal remains to reduce flood damages to
individual properties for which one or more claim payments for losses have been made
under flood insurance coverage and that will result in the greatest savings to the National
Flood Insurance Fund in the shortest period of time. Arizona Department of Emergency
and Military Affairs administers the Repetitive Flood Claims.
Severe Repetitive Loss Program - The goal remains to reduce flood damages to
residential properties that have experienced severe repetitive losses under flood
insurance coverage and that will result in the greatest savings to the National Flood
Insurance Fund in the shortest period of time. Arizona Department of Emergency and
Military Affairs administers the Severe Repetitive Loss Program.
Pre-Disaster Mitigation Program - The Pre-Disaster Mitigation is designed to assist
sStates, tTerritories, Indian Tribal governments, and local communities to implement a
sustained pre-disaster natural hazard mitigation program to reduce overall risk to the
population and structures from future hazard events, while also reducing reliance on
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Federal funding from future major disaster declarations. Arizona Department of
Emergency and Military Affairs administers the Pre-Disaster Mitigation.
Multi-Jurisdictional Hazard Mitigation Planning - The Maricopa County Multi-
Jurisdictional Hazard Mitigation Plan is updated every five years. Additionally, the
mMitigation staff continues to provide technical assistance to communities on the
development, implementation, and maintenance of local mitigation strategies.
Wildland Fire Hazardous Fuels Grant - The Wildland Fire Hazardous Fuels grants focus
on hazardous fuels reduction and community protection. Priority projects are adjacent to
National Forest and Bureau of Land Management lands in Arizona and emphasize
protection of identified communities at risk of wildland fire. Fire departments, local
governments, educational institutions, and non-profit organizations qualify for this
program.
Post-Disaster Activities
Hazard Mitigation Grant Program - The Hazard Mitigation Grant Program is authorized
by Section 404 of the Robert T. Stafford Disaster Relief and Emergency Assistance Act,
as amended (the Stafford Act), Title 42, United States Code (U.S.C.) 5170c. The key
purpose of the Hazard Mitigation Grant Program is to ensure that the opportunity to take
critical mitigation measures to reduce the risk of loss of life and property from future
disasters is not lost during the reconstruction process following a disaster. Hazard
Mitigation Grant Program is available when authorized under the Presidential major
disaster declaration in the areas of the State requested by the Governor. Arizona
Department of Emergency and Military Affairs administers the Hazard Mitigation Grant
Program.
406 Mitigation - Section 406 of the Stafford Act provides for direct federal assistance for
repairs and improvements to eligible damaged public facilities. Mitigation measures
(improvements) must be identified in the pProject wWorksheets. The award of Section
406 hazard mitigation projects is at the discretion of the FEMA Regional Director.
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V. Incident Command System (ICS)
A. General
ICS is a flexible structure applicable at all levels of response, regardless of incident scope, or
agency size. It allows responders to act in a unified fashion that is consistent with the best
practices as laid out in NIMS framework.
ICS also provides for planning, building, and adapting the response during recovery and review
after an incident.
ICS establishes a set of core competencies which should shall be evaluated at the organizational
level based on guidance updateson a regular basis.
Command Staff
The EOC Command Staff will include an EOC Director, EOC Manager, PIO, and Liaison Officer.
The EOC Command Staff sets EOC objectives and tasks, includes stakeholders, and works with
Countycounty officials on the development of policy direction for incident support. They will also
ensure the dissemination of timely, accurate, and accessible information to the Public. Overall,
the EOC Command Staff guides and oversees EOC staff and activities.
Operations Section
The Operations Section is responsible for activities focused on response to the immediate hazard,
saving lives, establishing situational control and restoration of restoring normal operations. The
Operations Section ensures that on-scene incident personnel have the resources and support
needed to achieve the incident objectives and priorities. This section may be organized by
department/agency or by Emergency Support Functions (ESF) or Recovery Support Functions
(RSF).
The Operations Chief reports to EOC leadership (EOC Manager/Director) and is responsible for
the direct management of all incident-related operational activities. The Operations Section Chief
will organize the section and assign personnel as necessary to maintain a manageable span of
control.
Planning Section
The Planning Section is responsible for collecting, evaluating, and disseminating tactical
information pertaining to the incident. This section maintains information and intelligence on the
current and forecasted situation, as well as the status of resources assigned to the incident.
The Planning Section Chief oversees all incident-related data gathering and analysis regarding
incident operations and assigned resources, develops alternatives for tactical operations,
conducts planning meetings, and prepares the Incident Action Plan for each operational period.
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Logistics Section
The Logistics Section is responsible for all support requirements needed to facilitate effective and
efficient incident management, including ordering resources from off-incident locations. Staff in
this section also provide resources and services to support the EOC staff. This includes
information technology support, resource tracking and acquisition, and arranging for food, lodging,
and other support services, as needed.
Finance and Administration Section
The Finance and Administration Section is established when there is a need for financial,
reimbursement (individual, and agency, or department) or administrative services to support
incident management activities.
Resource Policies and fFinancial mManagement pPolicies and pProcedures for Emergency
Management have been established and implemented which provide statutory authorities and
responsibilities for financial management related to response activities. These policies ensure
that funds are provided expeditiously and that financial operations are conducted in accordance
with appropriate policies, regulations, and standards.
Designated agencies have been given the primary responsibility to manage all financial matters,
including those of the response, recovery, and mitigation phases of an emergency or declared
disaster. Other responsibilities of the Finance/Administration Section include entering into any
funding agreements between lLocal, sState, and the fFederal gGovernment.
Recovery Section
When the Emergency Operations Center (EOC) is activated in response to an emergency
or disaster, a recovery component may be activated as well. The purpose of this component is to
initiate activities necessary to ensure a successful recovery effort. Activities include: condition
monitoring, situation evaluation, deployment of damage assessment teams, and liaisons where
appropriate.
Once the initial response operations have been completed, and it is safe for recovery activities to
commence, the agencies identified as having recovery functions will initiate their activities. In
actuality, manyMany of the recovery functions run concurrent with the initial response functions
and are managed by the same agencies.
Disaster Declaration
Requests for federal disaster assistance will be predicated on the requirements outlined in the
Robert T. Stafford Disaster Relief and Emergency Assistance Act (Public Law 93-288, as
amended). After local government conducts the initial damage assessment, the assessment is
reported to the State. A joint lLocal-sState preliminary damage assessment may be scheduled
that could include the Federal Emergency Management Agency. This damage assessment
validates the local data and is the basis for requesting a Presidential Disaster Declaration. Other
federal agencies that may participate in the assessment process include the Small Business
Administration. This process is described in 44 CFR, Part 206, Subpart B - The Declaration
Process and other federal and state policies and procedures.
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Intelligence and Investigations
Many domestic incidents, such as natural disasters or industrial accidents, have an obvious cause
and origin. However, oOther domestic incidents, such as large-scale fires, public health
emergencies, explosions, transportation incidents (e.g., train derailments, airplane crashes,
bridge collapses), active shooters, terrorist attacks, or other incidents causing mass injuries or
fatalities, require an intelligence or investigative component to assist the Incident Commander in
determining the cause and origin of the incident or support incident or disaster operations.
The scalability and flexibility of NIMS allows the Incident Commander to activate an Intelligence
and Investigations Section, which seamlessly integrates with the other functions of ICS. The
Intelligence and Investigations Section within ICS provides a framework that allows for the
integration of intelligence and information collection, analysis, and sharing, as well as
investigations that identify the cause and origin of an incident, regardless of source. If the incident
is determined to be a criminal event, the Intelligence and Investigations Section leads in the
identification, apprehension, and prosecution of the perpetrator. The Intelligence and
Investigations Section can be used for planned events as well as incidents.
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VI. Administration, Finance, and Logistics
A. Documentation
Responding agencies should keep documentation on the ICS Activity Log (ICS Form 214) or
another suitable log. The Maricopa County Emergency Operations Center will document activities
on an ICS form 214, situation reports, and/or common operating pictures. Such documentation is
crucial for the following reasons:
Documentation is the key to recovering emergency response and recovery costs. Damage
assessment documentation will be critical in establishing the basis for eligibility of disaster
assistance programs.
Documentation provides a legal account of the actions which took place before, during
and after an emergency.
Documentation provides for a historical record which could be used during after action
reports to improve response operations in the future.
Following a disaster, documentation is provided to the Maricopa County Department of
Emergency Management to maintain an archive for the required time period. After such time,
archival documents are archivedprotected at a designated location.
During after action review the documentation will be used to identify:
Actions taken (or not taken)
Resources expended
Economic and human impacts
Lessons learned and possible improvements
Possible mitigation measures that could be taken
Key impacts and damages
B. Finance
Funding
During a local emergency, the monetary support for logistical and administrative support functions
will be funded out of each agency’s budget. However, aAgencies may request reimbursement or
additional funds that may be provided through the Countycounty’s general funds or other legal
funding mechanisms available to the local jurisdictions through the Governor's Office Emergency
Disaster Fund, which is available to local jurisdictions if the incident is declared a state disaster
by the Governor's Office. This will be accomplished by going through the Arizona Department of
Emergency and Military Affairs.
In the event of a federal declaration, some expenses and/or reimbursements are available to
affected agencies through Public Assistance Grants.
Payroll and Expenditure Tracking
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The Countycounty, including all effected affected departments, will be responsible for
documenting all emergency or disaster-related expenditures using the Countycounty’s acceptable
standard accounting procedures. All expenditures and procurement transactions must follow
Countycounty, sState and Federal Emergency Management Agency (FEMA) guidelines. Due to
the level of the disaster, a pPayroll code will be created through cCounty hHuman rResources so
that all effected affected departments can track their employees time spent on the disaster to the
dedicated pPayroll cCode. The code will be created in the ADP system and will be available for
use across Countycounty departments.
Before an event, the Countycounty will follow normal standard Maricopa County Procurement
Code and/or policy. Before, during, and after an event, MCDEM will follow all Maricopa County
internal policiesy for administrative, budget, finance, human resources, public information,
procurement, and risk management- related topics. The Maricopa County Policy Library on the
Countycounty-wide intranet site hosts all applicable Maricopa County policies.
Emergency Procurement Procedure
A uUsing aAgency seeking an emergency procurement shall prepare a requisition documenting
the existence of an emergency condition, the impact of the emergency condition,how it arose and
explaining the extent of procurement needed. The requisition shall be approved by the elected
official, department head, or other designated official of the uUsing aAgency.
Emergency procurements based on a declared emergency are to include a copy of the
emergency resolution with the requisition. All other emergency procurements with a value of
$100,000 or greater must be approved by the County Manager. Emergency procurements less
than $100,000 must be approved by the Chief Procurement Officer.
The County Manager shall determine, in writing, whether to grant or reject the request. If the
request is approved by the County Manager, it shall be forwarded to the Office of Procurement
Services for expeditious expedient processing. The County Manager shall submit a report
providing a status on the emergency to the Board of Supervisors by the last business day of each
month and for each successive months, as applicable, until the situation has been satisfactorily
resolved, a report providing a status of the emergency until the situation has been satisfactorily
resolved.
A copy of each requisition processed under this procedure shall be kept on file by the Using
Agency requesting the emergency procurement and the Office of Procurement Services.
If the nature of the emergency does not permit submission of a timely requisition, the Elected
Official or Department Head may make an oral a verbal request to the County Manager who may
make approve an oral the determination and delegation. The requisition required under
Subsection A shall be submitted to the County Manager for formal approval.
The County Manager may approve a written request subsequent tofollowing the procurement if:
The emergency necessitated required immediate response and it was impracticable to
contact the County Manager.
The procurement was made with as much competition as was practicable under the
circumstances.
Emergency Operations Plan
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The price paid was reasonable under the emergency circumstances.
The request required under Subsection A was submitted to the County Manager.
During and after an emergency, MCDEM will follow Maricopa County Procurement Codes MC1-
345, titled Emergency Procurement and MC1-346, titled Emergency Procurement Procedure.
Emergency procurement requires a declaration of local emergency which creates an immediate
and serious need for commodities, services, or construction that cannot be met through normal
procurement methods and seriously threatens the functioning of Maricopa County Government,
the preservation of property, or the public health and safety of the public. Emergency approvals
by the County Manager or Chief Procurement Officer are limited to one year in duration.
Emergencies based upon an emergency declaration are valid for the duration of the declared
emergency.
The MCDEM Finance and Administration Section uses Certified Agency Procurement Aids who
are designated by the department and trained by the Office of Procurement Services to conduct
limited pProcurement activities on behalf of the dDepartment.
Disaster Assistance
In a federal disaster declaration, the Countycounty and its eligible jurisdictions/citizens may qualify
for federal assistance. Such assistance has been described above and will be further described
in ESF #14 Long- Term Recovery. In the event of a federal declaration authorizing public
assistance, applicant briefings will be conducted to educate responders and local officials about
the cost recovery process.
The Maricopa County Department of Emergency Management will manage and oversee the
financial aspects of the Public Assistance Programs. The Maricopa County Department of
Emergency Management will work closely with the Maricopa County Board of Supervisors to
identify funds for the recovery effort, to include response, recovery, and mitigation functions.
Tracking Local Disaster Costs
In the event of a federally- declared disaster, Maricopa County Department of Emergency
Management may ask the County’s Financial Officer to assign a special project number to track
all Countycounty-related expenses. Incorporated areas of the Countycounty may also assign
special project numbers per the recommendation of Maricopa County Department of Emergency
Management.
Insurance and Cost Recovery
The Maricopa County Department of Risk Management, in coordination with the Maricopa County
Department of Emergency Management or other designee, will coordinate all insurance actions
pertaining to Countycounty property. The Maricopa County Department of Emergency
Management coordinates all financial activities relating to recovery operations.
Pet Sheltering Costs: Disaster Assistance Policy 9523.19
FEMA Disaster Assistance Policy 9523.19 details eligible reimbursements related to pet
sheltering including: shelter facilities, supplies and commodities, eligible labor, equipment,
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emergency veterinary services, transportation, shelter safety and security, cleaning and
restoration, and the removal and disposal of animal carcasses. ESF #6, Mass Care, provides the
concept of operations for pet sheltering and documentation of costs.
C. Logistics
Identifying Resource Gaps
The Maricopa County Department of Emergency Management will determine the priorities for
resource needs based on a periodic resource gap analysis. This gap analysis will take existing
Department and Countycounty resource inventory, historical resource requests, and MCDEM
staff input into consideration for the identification of current resource gaps. A variety of sources,
including budgetary process, grants, development of mutual aid or memorandum of
understanding, and engaging partnerspartner engagement will be considered to address
identified resource management gaps.
Contracting
The Maricopa County Department of Procurement Service provide services to source supplies
and materials for use in emergency response. Additionally, Maricopa County Emergency
Management can access the county’s contracting website and query for available Countycounty
contracts applicable to political subdivisions (i.e. counties, cities, etc.).
Requesting State Assistance
Coordination of resource needs:
When local municipal resources are committed, the Maricopa County Department of
Emergency Management will coordinate assistance to satisfy additional resource needs.
If the Countycounty requires additional assistance, it will requestcall mutual aid from
adjacent counties and regional resources through Arizona Mutual Aid Compact (AZMAC),
Arizona Water/Wastewater Agency Response Network (AzWARN), and other Mutual Aid
Agreements.
Maricopa County Department of Emergency Management will request support from
Arizona Department of Emergency and Military Affairs, if unable to fill resource needs.
Arizona Department of Emergency and Military Affairs will request support from the
Federal Emergency Management Agency (FEMA) in dealing with a major disaster that
threatens to exceed the capabilities and resources of the state.
Each agency tasked within this plan is responsible for developing and maintaining applicable
resource lists. These lists should follow established Countycounty protocols for maintaining
resource lists. At a minimum, a full resource list (including all Countycounty-wide resources) will
be provided to Maricopa County Department of Emergency Management and the ESF
#7 Logistics Primary Agency.
Key Logistics Facilities
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MCDEM maintains a warehouse capable of receiving and distributing resources during and after
an incident. The MCDEM warehouse is at 5630 E. McDowell Rd, Phoenix AZ and consists of
usable indoor space (4,000 sq. ft.) and outdoor storage space.
Dircks Moving & Logistics is a contracted facility that is currently utilized for Strategic National
Stockpile (SNS) and State of Arizona MasCache. It is capable of receivingcan receive and
distributing distribute resources during an incident. This warehouse is located at 4340 W Mohave
Street Phoenix, AZ 85043.
If needed, MCDEM would coordinate with AZDEMA for additional outdoor storage at Papago Park
Military Reservation.
Pre-Staging
Certain situations may require the pre-staging of assets. Identifying these resources and trigger
points to utilize such resources are based on the size and scope of the preplanned or projected
event. Prior to and during an emergency, resources ordered through MCEOC may be sent to the
point of use or a designated staging area(s).
Fuel
Fuel will be procured using local resources. Local incident command will provide the desired
location for fuel purchasing if applicable for the incident. ESF #7 Logistics and ESF #12 Energy
provide further detail concerning procuring fuel.
Security
Security at each staging area will be accomplished by mission as assigned in ESF #13 Public
Safety. ESF #13 Public Safety provides further detail.
D. Method and Schedule for Evaluation, Maintenance, and Revision of Administration and
Finance Procedures
Evaluation of Administration and Finance Procedures
The Maricopa County Department of Emergency Management will evaluate its administrative and
finance procedures at least annually through exercise, annual update of the Emergency
Operations Plan, and through periodic review as needed by the Department.
Maintenance of Administration and Finance Procedures
The Maricopa County Department of Emergency Management will maintain it’sits administrative
and finance procedures and provide recommendations for updates to the County’s Procurement
Office and County Manager’s Office as needed.
Revision of Administration and Finance Procedures
The Maricopa County Department of Emergency Management will revise its administrative
Commented [JY(12]: EMAP Item- remove “as needed”
throughout document. Everything needs to have an
established timeline.
Emergency Operations Plan
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procedures, checklists, and operations plan as needed through evaluation done accomplished
during exercises, real world events, or annual reviews. Revision of the County’s Policy and
Procurement Code will occur when determinedbased on changes directed by Countycounty
leadership.
Emergency Operations Plan
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VII. References, Authorities, Acronyms and Abbreviations
A. General
The following references and authorities may be consulted for further advice and guidance. Other
than those references and authorities that have the inherent force and effect of law, the Maricopa
County Emergency Operations Plan (MCEOP) is not intended to incorporate them by reference.
Relationship to Other Plans
In addition to the MCEOP, the following plans have been developed and are maintained pursuant
to state and federal requirements. In addition, they have been incorporated in the EOP, ESFs,
and annexes:
Maricopa County Multi-Jurisdictional Hazard Mitigation Plan (MCMJHMP)
Maricopa County Hazard Identification & Risk Assessment (HIRA)
Local Emergency Planning Committee (LEPC)
Continuity of Operations/Continuity of Government (COOP/COG)
State of Arizona/Maricopa County Offsite Response Plan
Maricopa County Community Wildfire Protection Plan (CWPP)
Arizona State Emergency Response and Recovery Plan (AZ SERRP)
Authorities
44 CFR - Code of Federal Regulations.
44 CFR Part 350 - Review and Approval of State and Local Radiological Emergency Plans
and Preparedness
44 CFR Part 10 - Environmental Considerations.
44 CFR Part 13 - Uniform Administrative Requirements for Grants and Cooperative
Agreements.
44 CFR Part 14 - Audits of State and Local Governments.
44 CFR Part 206 - Federal Disaster Assistance for Disasters Declared after November 23,
1988.
44 CFR Parts 59-76 - National Flood Insurance Program and related programs.
50 CFR, Title 10 - General Provisions.
Americans with Disabilities Act (ADA) of 1990 - 42 U.S. Code § 12101.
Civil Rights Act of 1964 - 42 U.S. Code § 2000a - Prohibition against discrimination or
segregation in places of public accommodation.
Definitions of Service Animal (Title 28 C.F.R. Section 36.104) - Service animal means any
dog that is individually trained to do work or perform tasks for the benefit of an individual
with a disability, including a physical, sensory, psychiatric, intellectual, or other mental
Emergency Operations Plan
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disability. The work or tasks performed by a service animal must be directly related to the
individual’s disability.
National Flood Insurance Act of 1968, 42 U.S.C. 4101 - As amended by the National Flood
Insurance Reform Act of 1994 (Title V of Public Law 103-325).
Pets Evacuation and Transportation Standards Act (Pets Act) (42 U.S.C. 5196b as
amended 2006)
Public Law 101-549 - Clean Air Act Amendments of 1990, which provide for reductions in
hazardous air pollutants and risk management planning requirements.
Public Law 101-615 - Hazardous Materials Transportation Uniform Safety Act (HMTUSA),
which provides funding to improve capability to respond to hazardous materials incidents.
Public Law 106-390, Disaster Mitigation Act 2000 - To amend the Robert T. Stafford
Disaster Relief and Emergency Assistance Act to authorize a program for pre-disaster
mitigation, to streamline the administration of disaster relief, to control the Federal costs
of disaster assistance, and for other purposes.
Public Law 107-296, 116 Stat. 2135 (2002) - (codified predominantly at 6 U.S.C. 101-557
and other sections of the U.S.C.). Established the Department of Homeland Security with
the mandate and legal authority to protect the American people from the continuing threat
of terrorism.
Public Law 833-703 - amendment to the Atomic Energy Act of 1954.
Public Law 84-99, 33 U.S.C. 701n - Flood Emergencies, authorizing an emergency fund
for flood emergency preparation, flood fighting and rescue operations, and repair and
restoration of flood control works threatened or destroyed by flood.
Public Law 85-256, Price-Anderson Act, 42 U.S.C. 2210 - Provides for a system of
compensating the public for harm caused by a nuclear accident.
Public Law 89-665, 16 U.S.C. 470 - National Historic Preservation Act, relating to the
preservation of historic resources damaged as a result ofby disasters.
Public Law 91-671, Food Stamp Act of 1964 in conjunction with Section 412 of the Stafford
Act, relating to food stamp distributions after a major disaster.
Public Law 93-234 - Flood Disaster Protection Act of 1973, as amended by the Flood
Insurance Reform Act of 1994, 42 U.S.C. 4001, et seq, provides insurance coverage for
all types of buildings.
Public Law 93-288, as amended, 42 U.S.C. 5121 - The Robert T. Stafford Disaster Relief
and Emergency Assistance Act, which provides authority for response and recovery
assistance under the Federal Response Plan, which empowers the President to direct any
federal agency to utilize its authorities and resources in support of State and local
assistance efforts.
Public Law 95-510, 42 U.S.C. 9601 - The Comprehensive Environmental Response,
Compensation, and Liability Act of 1980 (CERCLA), as amended, which requires facilities
to notify authorities of accidental releases of hazardous materials.
Public Law 99-499 - Superfund Amendments and Re-authorization Act of 1986, Part III,
the Emergency Planning and Community Right-to-Know Act of 1986, 42 U.S.C. 11001, et
seq, which governs hazardous materials planning and community right-to-know.
Emergency Operations Plan
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Stewart B. McKinney Homeless Assistance Act, 42 U.S.C. 11331-11352 - Federal
Emergency Management Food and Shelter Program.
The Rehabilitation Act of 1973 (29 U.S.C. Sect. 701) - The Rehabilitation Act of 1973
requires access to programs and activities that are funded by Federal agencies and to
Federal employment. The law also established the Access Board (section 502). Later
amendments strengthened requirements for access to electronic and information
technology in the Federal sector (Section 508). With passage the Patient Protection and
Affordable Care Act in 2010, a new provision (section 510) was added to address access
to medical diagnostic equipment. The Board plays a lead role in developing and
maintaining standards for electronic and information technology under section 508 and
medical diagnostic equipment covered by section 510.
Arizonans with Disabilities Act (ARS 41-1401 Sec R 10.3.401-412 Sept 1996) -
Establishes the fundamental rights and responsibilities of the state of Arizona to those with
access and functional needs.
Acronyms
AAR
After- Action Report
AC
Area Command
ADA
Americans with Disabilities Act
ADEQ
Arizona Department of Environmental Quality
ADHS
Arizona Department of Health Services
ACTIC
Arizona Counter Terrorism Information Center
ADOHS
Arizona Department of Homeland Security
AFN
Access and Functional Needs
AHS
Arizona Humane Society
APS
Arizona Public Service Company
ARC
American Red Cross
ARS
Arizona Revised Statutes
ASL
American Sign Language
ASU
Arizona State University
AZHAN
Arizona Health Alert Network
AZMAC
Arizona Mutual Aid Compact
AZSERC
Arizona State Emergency Response Commission
AZWARN
Arizona Water/Wastewater Agency Response Network
AzVOAD
Arizona Volunteer Organizations Active in Disaster
BIA
BOS
Bureau of Indian Affairs
Board of Supervisors
CAP
Central Arizona Project
CBRNE
Chemical, Biological, Radiological, Nuclear, or Explosive
CDC
Centers for Disease Control and Prevention
CENS
Community Emergency Notification System
CERCLA
Comprehensive Environmental Response, Compensation and Liability Act
CERT
Community Emergency Response Team
CFR
Code of Federal Regulations
COAD
Community Organization Active in Disaster
COOP
Continuity of Operations Plan
COG
Continuity of Government
Emergency Operations Plan
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72
CFR
Code of Federal Regulations
DAFN
Disability, Access, and Functional Needs
DCC
Donations Coordination Center
DEMA
Arizona Department of Emergency and Military Affairs
DES
Arizona Department of Economic Security
DHHS
United States Department of Health and Human Services
DHS
United States Department of Homeland Security
DPS
Arizona Department of Public Safety
EAP
Emergency Action Plan
EAS
Emergency Alert System
EM
Emergency Management
ESF
Emergency Support Function
ESL
English as Second Language
EMS
Emergency Medical Services
EOC
Emergency Operations Center
EOP
Emergency Operations Plan
EPA
United States Environmental Protection Agency
EPI
Emergency Public Information
EPZ
Emergency Planning Zone
ESF
Emergency Support Function
FAA
Federal Aviation Administration
FAC
Family Assistance Center
FBI
Federal Bureau of Investigation
FCC
Federal Communications Commission
FCDMC
Flood Control District of Maricopa County
FEMA
Federal Emergency Management Agency
FERPA
Family Educational Rights and Privacy Act
FMLA
Family and Medical Leave Act
GIS
Geographic Information System
HAZMAT
Hazardous Materials
HGP
HandOn Greater Phoenix
HIPAA
Health Insurance Portability and Accountability Act
HIRA
Hazard Identification Risk Assessment
HSEEP
Homeland Security Exercise Evaluation Program
HSPD
Homeland Security Presidential Directive
IA
Individual Assistance
IAP
Incident Action Plan
ICP
Incident Command Post
ICS
Incident Command System
IGA
Inter-Government Agreement
IP
Improvement Plan
IS
Independent Study
JIC
Joint Information Center
JIS
Joint Information System
KI
Potassium Iodide
IPAWS
Integrated Public Alert Warning System
LEPC
Local Emergency Planning Committee
LP
Local Primary (radio station)
MCCOAD
Maricopa County Community Organizations Active in Disaster
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MCDEM
Maricopa County Department of Emergency Management
MCDOT
Maricopa County Department of Transportation
MCDPH
Maricopa County Department of Public Health
MCEOP
Maricopa County Emergency Operations Plan
MCLEPC
Maricopa County Local Emergency Planning Committee
MCSO
Maricopa County Sheriff’s Office
MJHMP
Multi-Jurisdiction Hazard Mitigation Plan
MOA
Memorandum of Agreement
MOU
Memorandum of Understanding
MRC
Medical Reserve Corps
NAN
Notification Alert Network
NAWAS
National Warning System
NGO
Non-Governmental Organization
NHTSA
National Highway Traffic Safety Administration
NIMS
National Incident Management System
NOAA
National Oceanic and Atmospheric Administration
NRC
National Response Center
NRF
National Response Framework
NRP
National Response Plan
NTSB
National Transportation Safety Board
NWS
National Weather Service
OET
Office of Enterprise Technology
OPR
Office of Preparedness and Readiness (Public Health)
OSHA
Occupational Safety and Health Administration
PA
Public Assistance
PAD
Protective Action Decisions
PDA
Preliminary Damage Assessment
PIO
Public Information Officer
POC
Point of Contact
POD
Point of Distribution
PPD
Presidential Policy Directive
PPE
Personal Protective Equipment
PVGS
Palo Verde Generating Station
RCC
Reception and Care Center
RSF
Recovery Support Function
REP
Radiological Emergency Preparedness
SAIL
Senior Adult Independent Living
SARA
Superfund Amendments and Reauthorization Act of 1986
SEOC
State Emergency Operations Center
SCIP
San Carlos Irrigation Project
SERRP
State Emergency Response and Recovery Plan
SILC
Arizona Statewide Independent Living Council
SITREP
Situation Report
SNS
Strategic National Stockpile
SMS
Short Message Service
SOG
Standard Operating Guidelines
SOP
Standard Operating Procedures
SRP
Salt River Project
TLD
Thermoluminescent Dosimeter
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74
Memorandums of Understanding and Agreements
State
AZCHER - The Arizona Coalition for Healthcare Emergency Response (AZCHER)
agreement is in place between medical facilities.
AZMAC - The purpose of the Arizona Mutual Aid Compact is to define for the participating
parties the emergency management terms and procedures which will be used among
participating parties for dispatching mutual aid assistance to any affected area in accordance with
local ordinances, resolutions, emergency plans or agreements. Contracting authority for political
subdivisions of Arizona for this Compact is based upon A.R.S. § 26-308 which provides that each
county and incorporated city and town of the state may appropriate and expend funds, make
contracts and obtain and distribute equipment, materials and supplies for emergency
management purposes.
AZWARN - The Arizona Water/Wastewater Agency Response Network (AZWARN) is in
place for additional resources between the water and wastewater facilities.
County
Intergovernmental Agreement for Regional Emergency Operations Management and
Disaster Services - Intergovernmental Agreement for Regional Emergency Operations
Management and Disaster Services Between Maricopa County, Arizona and Participating
Cities/Towns, 2018.
Point Of Distribution (POD) - Agreement to Provide Strategic National Stockpile (SNS)
Assets - An agreement between local jurisdictions and the Maricopa County Department of Public
Health to provide Strategic National Stockpile (SNS) Assets using a Closed POD during times of
emergency.
Local
Automatic Aid - The Automatic Aid agreement in place between fire department and
districts is for support of fire and EMS support.
TD
Transportation Disadvantaged (TD)
TTY
Telecommunications Device for Speech-/Hearing-Impaired Persons
UC
Unified Command
USACE
United States Army Corps of Engineers
U.S.C
United States Code
VOAD
Volunteer Organization Active in Disaster
VCT
Volunteer Coordination Team
WEA
Wireless Emergency Alert
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Annex A
Situation
This section provides an overview of the Emergency Support Function (ESF) structures, common
elements of each of the 15 ESFs, and the basic content contained in each of the ESF appendices.
The ESF structure for Maricopa County provides for an organizational structure to work within the
National Incident Management System (NIMS) and for coordinating interagency support for any
emergency or disaster event within the Countycounty. The ESF structure includes mechanisms
used to coordinate Countycounty support to the unincorporated county and, communities,;
Maricopa County incorporated cities and towns, tribal nations within the Countycounty, and
support provided from the state and federal levels. This structure provides for interagency
coordination during all phases of incident management.
In support of this structure, a Primary Agency and Support Agencies have been pre-identified for
each ESF. The Primary Agency was chosen based upon the agency’s knowledge and experience
within their specific professional field. As such, most are within county government, but not all.
The Primary Agency is responsible for managing the development of capabilities relative to the
specific function described, as well as for the direction and control functions within the group
when the group is activated. The Primary Agency has the responsibility to initiate and maintain
communication with the Support Agencies to develop and strengthen the working relationship
between the agencies.
Support Agencies are tasked with providing resource or logistical support to the operation of the
ESF when activated. Each agency functions as per its normal routine when the ESF group is not
activated. Some departments and agencies provide resources for response, support, and
program implementation during the early stage of an event, while others are more prominent in
the recovery phase. Each agency’s roles and responsibilities are described within each ESF
appendix.
Each ESF document, by definition, may be utilized as a stand-alone annex., but Most often,
however, the ESFs are often used in conjunction with one or more additional ESFs to facilitate
the Countycounty's response to a particularan event. Each has a unique functional responsibility;
however, each ESF may be composed of one or more sub-functional groups, each geared
towardswith a specific set of activities that might be required in an emergency.
The areWithin Maricopa County there are 15 ESFs for Maricopa County. These Countycounty
ESFs are closely aligned with the Arizona State Emergency Response and Recovery Plan
(SERRP) 15 ESFs and, in turn, . bBoth the Countycounty and State ESFs correspond to the 15
National Response Framework (NRF) ESFs. Each Countycounty ESF, as activated, will operate
within the ICS framework.
An emergency event or situation of significant size and complexity, requiring the activation of the
EOC, will require the activation of one or more ESF(s) to ensure a coordinated, effective, and
efficient response.
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The following items are applicable across all ESFs:
1.
Each ESF is consistent with the requirements of the National Response Framework, the
National Incident Management System, and the Incident Command System. This structure
and system support incident assessment, planning, procurement, deployment, and
coordination and support operations to Maricopa County. Through the Maricopa County
EOC, Incident Command, response to an emergency or situation is conducted in a timely
and appropriate manner.
2.
Each Primary Agency will provide a representative to the County EOC upon request.
3.
In a large event requiring local or State mutual aid assistance, each ESF will work with its
support agency counterparts to seek, procure, plan, coordinate, and/or direct the use of
required assets.
4.
Procedures, protocols, and plans for disaster response activities are developed to govern
staff operations at the Maricopa County Emergency Operations Center and in the field.
These are in the form of Emergency Operations Plan (i.e., Base Plan), Incident Annexes,
Support Annexes, and Standard Operating Procedures (SOP), which describe
capabilities. The Primary Agency shall periodically train and exercise the plans with their
support agencies to enhance effectiveness.
5.
Throughout the response and recovery periods, these agencies will evaluate and analyze
information requests to move materials, equipment and other resources as necessary;
develop and update assessments of transportation service needs of persons in the impact
area; and undertake contingency planning to meet anticipated demands or needs.
6.
All ESFs comply with the National Response Framework, and the National Incident
Management System (NIMS). The NIMS guides the direction and control system adopted
by Maricopa County, which functions as the official disaster prevention, protection,
response, preparedness, recovery, and mitigation organization within Maricopa County.
7.
Under
the
Incident
Command
System
structure,
the
Planning,
Logistics,
Finance/Administration, and Operations Section and associated staff at the MCEOC assist
the Incident Commander in carrying out the overall mission.
8.
In accordance with a mission assignment, each primary and/or support organization
assisting in the deployment of ESFs will retain administrative control over its own
resources and personnel but will be under the operational control of the assigned ESF.
Mission operational control may be delegated to the field by the MCEOC.
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ESF #1 – Transportation
Primary Agency:
Maricopa County Department of Transportation
Support Agencies:
Maricopa County Sheriff's Office
Maricopa County Department of Emergency of Management
State and Federal Agencies
I. Purpose and Scope
A. Purpose
1.
The purpose of ESF #1 is to provide transportation infrastructure assessment, repair and
restoration, debris removal, traffic movement controls and restrictions, and traffic safety
as part of overall incident management in Maricopa County.
B. Scope
1.
ESF #1 addresses both emergency transportation assistance and the maintenance of
transportation routes. All affected municipalities, Tribal nations, and related agencies are
expected to coordinate transportation movement with the Maricopa County Emergency
Operations Center (MCEOC). Specifically, it discusses:
a.
Restoration of transportation infrastructure
b.
Traffic restrictions and transportation safety
c.
Coordination of resource movement
d.
Mutual aid and private sector transportation resources
e.
Evacuation of people and resources
2.
Encompassed
Included
in
this ESF
is
information
on
standard
operating
procedures (SOP) actions associated with response and recovery efforts following a
disaster. Also included is information on major surface transportation routes as well as
transport of services critical to the welfare of the citizens of Maricopa County.
II. Concept of Operations
A. General ESF-Specific Items
1.
ESF # 1 is consistent with the requirements of the National Response Framework, the
National Incident Management System, and the Incident Command System. This structure and
system support incident assessment, planning, procurement, deployment, and coordination and
support operations to Maricopa County. Through the Maricopa County EOC, Incident Command,
response to an emergency or situation is conducted in a timely and appropriate manner.
Commented [JY(13]: This is listed in every single ESF.
Recommend creating a section that highlights items pertaining
to every ESF.
I moved these General steps to a section above.
Emergency Operations Plan
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80
2.
Maricopa County Department of Transportation (MCDOT), as the Primary Agency, will
provide a representative to the County EOC upon request.
3.
In a large event requiring local or State mutual aid assistance, ESF # 1 will work with its
support agency counterparts to seek, procure, plan, coordinate and/or direct the use of required
assets.
4.
Procedures, protocols and plans for disaster response activities are developed to govern
staff operations at the Maricopa County Emergency Operations Center and in the field. These are
in the form of Emergency Operations Plan (i.e., Base Plan), Incident Annexes, Support Annexes
and Standard Operating Procedures (SOP), which describe capabilities. The Primary Agency
should periodically train and exercise the plans with their support agencies to enhance
effectiveness.
5.
Throughout the response and recovery periods, these agencies will evaluate and analyze
information requests to move materials, equipment and other resources as necessary; develop
and update assessments of transportation service needs of persons in the impact area; and
undertake contingency planning to meet anticipated demands or needs.
6.9.
Traffic Management
a.
Traffic Safety - Infrastructure emergencies are particularly challenging scenarios,
since the mechanism that facilitates mitigation may require control itself. The
response by the primary agency within the jurisdiction of the event may require an
adequate response, including state transportation department and emergency
management cooperation, to highways and other road emergencies, particularly
those endangering traffic passage and flow. Monitoring, response, recovery
cleanup and post-incident management plans fall within this category.
b.
Traffic Mobility - Planning for notification, operations delegation, continuity of
transit access and traffic flow require alternative route designation and detour
implementation. The protocols should be established for all major routes and
should include contingencies for emergencies affecting the jurisdiction’s
infrastructure such as flash flooding, fires, and high winds. A subset of planning
for traffic mobility is implementing the radio, television, and online communications
system to alert travelers of road closures and detours in advance, prior to arriving
at affected areas. Furthermore, planning for efficient rail and interstate highway
detours that affect commercial shipping requires separate operations and
coordination with multiple stakeholders.
7.10.
Evacuations
Planning for evacuations is an integral part of transportation operations in emergency
management. Designated highway route(s) form the basis of an evacuation operations
plan, but this should be supplemented with a designated team and delegated on-site
officials to carry out the following operational phases:
a.
Agency Notification
b.
Public Notification
c.
Traffic Control
d.
Evacuation Routes / Evacuation Centers
Commented [JY(14]: Every ESF
Commented [JY(15]: Every ESF
Commented [JY(16]: Every ESF
Commented [JY(17]: Every ESF
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e.
Conclusion of Evacuation
8.11.
Transportation Infrastructure
As a result of an event that impacts Countycounty transportation infrastructure, there will
be an immediate response of MCDOT resources in an attempt toto re-establish or reopen
infrastructure allowing emergency response and short-term recovery activities. Identified
shortfalls may prompt local governments to reach out to the County or adjacent
jurisdictions to assist. If restoration activities exceed MCDOT capability, the Arizona
Department of Transportation and/or local partners, will be called upon to provide
resources and to coordinate additional local or contracted assistance. To assist with local
response activities the Arizona Mutual Aid Compact may be used to fill any resource
shortfalls related to access or restoration. It is likely that the State EOC will be activated
due to event activities and in anticipation of mission requests to support local government
response.
9.12.
Whole Community
An emphasis will be made to prompt first responders to not separate persons with
disabilities, access and functional needs from caregivers, mobility devices, other durable
medical equipment and/or Service Animals during an evacuation, so long as the disaster
or emergency event does not present an immediate threat to loss of life. Once beyond an
evacuated area, first responders may prevent reentry for reasons regarding health, safety,
and/or potential hindering of response operations, even for the retrieval of forgotten items
specifically needed for persons with disabilityies, access, and functional needs. This denial
of reentry may also extend to areas under all types of non-mandatory evacuations.
The majority ofMost of the whole community is assumed to be capable of transporting
under their own power, using personal vehicles and traveling with friends and family.
However, as there will be a significant percentage of the whole community with disabilities,
access and functional needs, some level of transportation assistance during a disaster or
emergency event will be required. These transportation challenges may include, but not
limited to, individuals without:
a.
Means to evacuate out of harm’s way
b.
Means of travel to reception and care or evacuation centers, shelters, or supply
distribution sites
c.
Means for reentry and/or return activities during recovery operations.
B. Direction and Control
1.
This ESF complies with the National Response Framework, and the National Incident
Management System (NIMS). The NIMS guides the direction and control system adopted
by Maricopa County, which functions as the official disaster prevention, protection,
response, preparedness, recovery, and mitigation organization within Maricopa County.
2.
Under
the
Incident
Command
System
structure,
the
Planning,
Logistics,
Finance/Administration, and Operations Section and associated staff at the MCEOC assist
the Incident Commander in carrying out the overall mission.
Commented [JY(18]: This is an grammatically awkward set
of terms that I’m trying to work out to make grammatical
sense. Changing it to disability, access, and functional needs
seems to correct it, but not sure if we are required to write it as
disabilities.
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3.
In accordance with a mission assignment, each primary and/or support organization
assisting in the deployment of ESF #1 will retain administrative control over its own
resources and personnel but will be under the operational control of ESF #1. Mission
operational control may be delegated to the field by the MCEOC.
C. Alerts and Notifications
1.
ESF #1 will be activated or placed on standby upon notification by the Maricopa County
Emergency Operations Center. The representatives or designees of the primary agency
will manage the emergency activities. If additional support is required, the primary and
support agencies may jointly manage activities.
2.
Upon instructions to activate or place staff on standby, Maricopa County Department of
Transportation will implement procedures to notify all planning team members and, if
necessary, mobilize all personnel, facilities and physical resources likely to be needed,
based on the emergency circumstance.
D. Actions
1.
Actions carried out are grouped into phases of emergency management: Preparedness,
Response, Recovery and Mitigation. Each phase requires specific skills and knowledge
to accomplish the tasks and requires significant cooperation and collaboration between all
agencies and the intended recipients of service.
1.
Overall Actions Assigned to All Members
Overall Actions Assigned to All Members
Preparedness (Pre-Event) Actions for ESF #1 - Transportation
1.
In consultation with the EOC Director, align current Maricopa County priorities with other
transportation priorities.
2.
Coordinate with the private sector, municipal, state, and federal government GIS
resources to maintain accurate mapping.
Overall Actions Assigned to All Members
Response (During Event) Actions for ESF #1 - Transportation
1.
Identify any needed specialized resources that are unavailable to responding entities.
2.
Obtain ancillary resources as dictated by the emergency.
3.
Assist EOC with logistical needs.
4.
Monitor resource shortages during the emergency and develop solutions.
5.
If the scope of the incident is beyond the capabilities of this jurisdiction, notify the EOC
Director.
6.
Coordinate the issuance of regulatory waivers, permits, and exemptions as necessary.
7.
Set priorities in consultation with the EOC Director.
8.
Provide resource and field support for emergency responders.
9.
Coordinate the prepositioning of resources with other agencies.
10.
Coordinate with other agencies regarding evacuations.
11.
Participate in EOC briefings, incident action plans, situation reports, and meetings.
Commented [JY(19]: All ESFs
Moved to the section above.
Commented [JY(20]: Request removing this from each
block and writing it once as a heading. Should save a few
pages across all ESFs
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12.
Evaluate requests for resources against known supplies.
Overall Actions Assigned to All Members
Recovery (Post EventPost-Event) Actions for ESF #1 – Transportation
1.
Plan recovery, reconstitution, and other long-term actions.
2.
Continue to perform tasks necessary to expedite restoration and recovery operations.
3.
Return borrowed resources and those obtained through agreement, lease, or rental when
those resources are no longer required.
4.
Participate in after- action meetings and prepare after- action reports.
5.
Provide financial reimbursement documentation for recovery activities.
6.
Provide personnel and resources to support damage assessment teams.
7.
Clean, repair, and perform maintenance on equipment before returning to normal
operations or storage.
Overall Actions Assigned to All Members
Mitigation Actions for ESF #1 – Transportation
1.
Participate in the hazard identification process. Identify and correct vulnerabilities.
2.
Participate in mitigation planning team meetings and work with local emergency
management to promote community preparedness.
3.
Train personnel on EOC operations, Incident Command System (ICS), and the National
Incident Management System (NIMS).
4.
Participate in HSEEP training, drills, and exercises.
5.
Develop mutual aid and other support agreements with surrounding jurisdictions and
foster private sector relationships.
6.
Develop standard operating guides and checklists to support planning activities.
Overall Actions Assigned to All Members
Protection Actions for ESF #1 - Transportation
1.
Implement protection, resilience, continuity planning, programs, trainings, and exercises.
2.
Determine jurisdictional priorities, objectives strategies, and resource limitations.
3.
Adhere to appropriate mechanisms for safeguarding sensitive and classified information
including law enforcement and healthcare- related information.
4.
Ensure Personal Protection Equipment and visibility gear is available to those
participating in field operations.
5.
Verify Incident Action Plan (IAP) includes updated and current locations for check points
and roadblocks.
III. Responsibilities
A. Primary Agency
Primary: Maricopa County Department of Transportation
Preparedness (Pre-Event) Actions for ESF #1 - Transportation
1.
Regularly test public roadway information systems.
2.
Integrate DOT roadway assessments from the MJHMP into the Core Capabilities section
of the EOP.
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3.
Transportation authorities should report potential problems to the EM Director for
evaluation.
4.
Maintain financial and legal accountability.
5.
Obtain transportation resources to assist the evacuation of the whole community, to
include access and functional needs populations.
6.
Establish and maintain an inventory of resources, including personnel, equipment,
supplies, and facilities to support transportation infrastructure assessment.
Response (During Event) Actions for ESF #1 - Transportation
1.
Deploy additional staff if the emergency exceeds the existing Transportation staff's
capabilities.
2.
Arrange workspace and other support needs for Transportation staff.
3.
Manage the collection, processing, and dissemination of information between
Transportation staff, the EOC and Incident Command.
4.
Coordinate with response agencies and the EOC regarding the operational capabilities
of the transportation system.
5.
Coordinate or provide transportation resources to support evacuations and movement of
people.
6.
Assist in initiating traffic management operations and control strategies.
7.
Assist in establishing alternate routes of access required due to road closures.
8.
Maintain access to transport resources via MOUs's when the jurisdiction’s own supply is
compromised.
9.
Collect, process, and disseminate NHTSA, FAA, rail, and DOT emergency response
information to the EOC.
10.
Provide debris clearance and removal on Countycounty roads.
11.
Coordinate methods of infrastructure restoration with state and federal ESF #1
Transportation counterparts.
Recovery (Post- Event) Actions for ESF #1 - Transportation
1.
Coordinate and perform damage assessments on infrastructure, transportation systems,
facilities, and equipment.
2.
Plan for the gradual shut down of emergency transportation operations.
3.
Prepare Transportation After Action Report (AAR).
4.
Prioritize repair and restoration of transportation infrastructure.
5.
Continue to coordinate transportation of equipment, supplies, and people until authorized
to demobilize.
6.
Identify transportation reentry criteria and reentry routes in conjunction with EOC Director.
Mitigation Actions for ESF #1 - Transportation
1.
Identify responsibilities for liaison roles with state and regional transportation authorities
or officials.
2.
Maintain a personnel roster and resource lists to support transportation tasks.
3.
Identify and correct shortfalls in emergency access and egress routes, and other
transportation resources.
Protection Actions for ESF #1 - Transportation
1.
Establish operations and communications procedures for roadblocks and check points.
2.
Coordinate with other transit agencies to remove road and railway obstructions as quickly
as reasonable.
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1.
During daily operations, the Maricopa County Department of Transportation plans,
designs, constructs, and maintains roadways within the Countycounty's unincorporated
areas. Currently, MCDOT operates and maintains approximately 2,500 miles of roadway,
more than 80 bridges, over 325 culverts, approximately 160 signalized intersections, and
nearly 35,000 traffic signs. MCDOT establishes and maintains an inventory of resources
including personnel, equipment, supplies, and facilities to support transportation
infrastructure assessment. They have developed a quantified resource based matrix for
each of the hazard- specific annexes. Memorandaum of Understanding (MOU) and/or
stand-by contracts with appropriate entities allow MCDOT to facilitate immediate
deployment of resources.
2.
DuringIn an incident, MCDOT will identify shortfalls by comparing their resource -
based matrix to projected needs and call uponassign appropriate entities and MOU
partners to facilitate immediate deployment of resources. They will staff the EOC when
requested by MCDEM and provide current roadway, bridge, culvert, traffic signals, and
sign information to the EOC. They will monitor transportation infrastructure status and
assist in traffic management measures. Transportation information for public release will
be channeled through the Joint Information System (JIS). They will coordinate methods of
infrastructure restoration with state and federal ESF #1 Transportation counterparts.
Records of expenditures and resource documentation will be maintained by MCDOT.
B. Support Agencies
1.
The Support Agencies were identified by the Primary Agency in coordination with MCDEM
staff. They represent a wide variety of agencies, program resources and whole community
resources throughout the Countycounty. All Support Agencies will establish and maintain
an inventory of resources (personnel, equipment, supplies, etc.) to support MCDOT. When
requested, a current inventory of transportation resources will be provided to MCDOT. The
development of policies, procedures, and plans to address ESF #1 needs shall be
communicated regularly between the Primary and Support agencies. The Support Agency
may act as liaison to MCDOT, assist other EOC units, branches, and sections to support
the emergency event.
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ESF #2 - Communications
Primary Agency:
Maricopa County Office of Enterprise Technology
Support Agencies:
Maricopa County Department of Transportation Information Technology
Maricopa County Department of Emergency Management
Maricopa County Emergency Communications Group (Amateur Radio)
Maricopa County Sheriff's Office
I. Purpose and Scope
A. Purpose
1.
The purpose of this ESF is to provide resources to member agencies in order toto support
emergency communications needs in Maricopa County. The purpose for the allocation of
these assets are:
a.
Establish and maintain communications between the key facilities that are integral
to efficient disaster operations.
b.
Ensure that Maricopa County is prepared to respond to emergencies, and to
recover and mitigate their impacts.
c.
Ensure that Maricopa County is prepared to provide the mission essential
communications services required during normal operations.
B. Scope
1.
ESF #2 coordinates actions to provide temporary communications to support incident
management and facilitates the restoration of the communications infrastructure.
Specifically, it addresses the following:
a.
Communications interoperability among field response units.
b.
Primary and back-up communications systems.
c.
Communications to and from the Emergency Operations Centers (EOCs).
d.
Sources communications augmentation such as Amateur Radio.
e.
Other communications systems to support emergency operations.
II. Concept of Operations
A. GeneralESF-Specific Items
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1.
ESF #2 is consistent with the requirements of the National Response Framework, the
National Incident Management System, and the Incident Command System. This structure
and system support incident assessment, planning, procurement, deployment, and
coordination and support operations to Maricopa County through the Maricopa
County EOC. Response to an emergency or situation is conducted in a timely and
appropriate manner.
2.1.
The Office of Enterprise Technology (OET), as the Primary Agency, will provide
communications support to other Emergency Support Functions (ESF) within the County
Emergency Operations Center (EOC) as required when their systems have been
impacted.
3.
In a large event requiring local or State mutual aid assistance, ESF #2 will work with its
support agency counterparts to seek, procure, plan, coordinate and/or direct the use of
any required assets.
4.
Procedures, protocols and plans for disaster response activities are developed to govern
staff operations at the Maricopa County Emergency Operations Center and in the field.
These are in the form of Emergency Operations Plan (i.e., Base Plan), Incident Annexes,
Support Annexes and Standard Operating Procedures, which describe capabilities. The
Primary Agency should periodically train and exercise the plans with their support
agencies to enhance effectiveness.
5.
Throughout the response and recovery periods, these agencies will evaluate and analyze
communications requests; develop and update assessments of the communications
service situation and status in the impact area; and to undertake contingency planning to
meet anticipated communications demands or needs.
6.2.
When an event is focused in scope to a specific type or response mode, technical
and subject matter expertise may be provided by an appropriate person(s) from a
supporting agency with skills pertinent to the type of event. This person(s) will advise
and/or direct operations within the context of the Incident Command System structure.
7.3.
The Maricopa County Office of Enterprise Technology will support the
establishment of communications between key facilities. These facilities have a key role
in emergency response and recovery under the National Incident Management System.
8.4.
The communication systems identified for Maricopa County are provided below
and are grouped in order based upon their level of priority for repair and restoration.
Communications
Communication: Everbridge
Priority: High
Type: Data
Quantity: 1
Description: Internal use, External Use, Mobile - Emergency Notification Service
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Communication: Iridium Satellite Phones
Priority: Moderate
Type: Voice
Quantity: 1
Description: External Use, Mobile - There is one (1) iridium satellite phone "fixed" / attached
to the east wall of the EOC phone room which can be operated from inside. There are several
portable iridium satellite phones in a yellow case housed by MCDEM Communication/
Technology that can be taken to the designated alternate EOC site.
Communication: Arizona Emergency Information Network (AzEIN) Bulletins:
Priority: Moderate
Type: Data
Quantity: 1
Description: External Use - Operated by Arizona Department of Emergency and Military Affairs,
Division of Emergency Management for almost real-time emergency updates, preparedness,
and hazard information on the internet.
Communication: Emergency Alert System (EAS)
Priority: High
Type: Data
Quantity: 1
Description: External Use - Uses traditional broadcast media to announce conditions that pose
an immediate threat to public safety. The EAS is a national system used by federal, state, and
local officials.
Communication: Wireless Emergency Alerts (WEA)
Priority: High
Type: Data
Quantity: 1
Description: External Use – Authorized local government authorities announce conditions that
pose an immediate threat to public safety. Sent through FEMA’s Integrated Public Alert and
Warning System (IPAWS) to participating wireless carriers.
Communication: Community Emergency Notification System (CENS)
Priority: High
Type: Data
Quantity: 1
Description: External Use - A telephone-based system used by PSAP’s which delivers targeted
emergency messages. Landline phones, residential and business, and Telecommunications
Device for the Deaf phones are compatible with CENS. Owner registered cell phones and voice-
over
internet
protocol
(VIOP)
phones
are
also
capable
of
receiving
CENS
messages. Notifications can be sent in both English and Spanish.
Communication: National Oceanic and Atmospheric Administration (NOAA) Weather Radio/All
Hazards
Priority: Moderate
Type: Data
Quantity: 1
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Description: Internal Use, External Use - A nationwide network of radio stations broadcasting
continuous weather information, from the nearest National Weather Service office, 24 hours a
day, 7 days a week. NWS also broadcasts non-weather relatedweather-related warnings and
post-event information (i.e. natural, environmental, human-caused incidents, and general
publicpublic safety messages).
Communication: Flood Control District of Maricopa County (FCDMC)
Priority: Moderate
Type: Other
Quantity: 1
Description: Internal Use, External Use - FCDMC operates a 24-hour rain, stream, and weather
gagegauge network that provides almost real-time, internet-based information on rainfall,
flooding, and weather conditions in Maricopa County.
Communication: Palo Verde Generating Station (PVGS)
Priority: Moderate
Type: Data
Quantity: 1
Description: Internal Use, External Use, Secure - The Palo Verde Generating Stations (PVGS)
has installed an Emergency Siren Alerting System within the 10-mile radius around the plant to
serve as an early warning system for those in the area. In the unlikely event of an emergency at
the plant, the sirens will be sounded to alert residents to turn their radio or television to local
stations for instructions from government officials. The responsibility for sounding the sirens
rests with Maricopa County and the State of Arizona. The PVGS is responsible for the
maintenance of the system.
Communication: Public Safety Answering (or Access) Point
Priority: Moderate
Type: Data
Quantity: 1
Description: External Use, Mobile - A Public Safety Answering Point is a call center where
operators answer calls to an emergency telephone number, usually 911, and dispatch local
emergency services. Public Safety Answering’s can also activate CENS.
Communication: Arizona Health Alert Network (AZHAN)
Priority: Moderate
Type: Other
Quantity: 1
Description: Internal Use, Secure - An application used to distribute important public health
alerts to public health officials and healthcare professionals. AzHAN is a secure web-based
application operated by ADHS that is available 24/7/365.
Communication: Maricopa County Warning Radio Net
Priority: Moderate
Type: Other
Quantity: 1
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An interagency network operated by Maricopa County Emergency Management, for direct radio
contact with area EOC’s, the National Weather Service, Maricopa County Sheriff’s Office,
Transportation Security Administration, and the Central Arizona Project.
9.5.
Communications infrastructure
a.Regional and State EOC sites
b.Emergency Management software
c. Cache radios
d.Amateur Radio systems
e.Voice-over-internet -protocol
f. Cell Phones
g.Satellite Phones
h.Regional radio systems on federal and state interoperable
i. Phone systems connecting all internal work stationsworkstations
j. Restoration priority for telecommunication restoration
k. Manual communications/runners
B. Direction and Control
1.
This ESF complies with the National Response Framework, and the National Incident
Management System (NIMS). The NIMS guides the direction and control system adopted
by Maricopa County, which functions as the official disaster prevention, protection,
response, preparedness, recovery, and mitigation organization within Maricopa County.
2.
Under
the
Incident
Command
System
structure,
the
Planning,
Logistics,
Finance/Administration,
and
Operations
Section and associated
staff
at
the
MCEOC assist the Incident Commander in carrying out the overall mission.
3.
In accordance with a mission assignment, each primary and/or support organization
assisting in the deployment of ESF #2 will retain administrative control over its own
resources and personnel, but will be under the operational control of ESF #2. Mission
operational control may be delegated to the field by the MCEOC.
C. Alerts and Notifications
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92
1.
ESF #2 will be activated or placed on standby upon notification by the Maricopa County
Emergency Operations Center. The representatives or designees of the primary agency
will manage the emergency activities of ESF #2. If additional support is required, the
primary and support agencies may jointly manage activities.
2.
Upon instructions to activate or the placement of ESF #2 on standby, Maricopa County
Office of Enterprise Technology will implement procedures to notify all planning team
members and, if necessary, mobilize all personnel, facilities, and physical resources likely
to be needed, based on the emergency circumstance.
D. Actions
1.
Actions carried out are grouped into phases of emergency management: Preparedness,
Response, Recovery, and Mitigation. Each phase requires specific skills and knowledge
to accomplish the tasks and requires significant cooperation and collaboration between all
agencies and the intended recipients of service.
Overall Actions Assigned to All Members
Preparedness (Pre-Event) Actions for ESF #2 - Communications
1.
Test, evaluate, and improve battery and other long-term power service plans.
2.
Verify the existence and status of emergency power to the EOC.
3.
Verify the existence and accuracy of a translator call- down list.
4.
Verify the existence and accuracy of a DAFN (ASL, deaf, hard of hearing, visually
impaired, etc.) assistance staff call- down list.
5.
Test public warning systems as appropriate.
6.
Provide staff to the MCEOC.
Overall Actions Assigned to All Members
Response (During Event) Actions for ESF #2 - Communications
1.
Maintain existing equipment and follow established procedures for communicating with
personnel performing field operations.
2.
Provide field support for emergency responders at the scene as needed.
3.
Ensure integration with FEMA IPAWS where appropriate.
4.
Participate in EOC briefings, incident action plans, situation reports and meetings to
support communication services.
5.
Coordinate communications and radio warning frequencies.
6.
Activate public warning systems including the Emergency Alert System (EAS) and
Wireless Emergency Alerts (WEA).
7.
Support media center communications operations.
8.
Ensure the Emergency Public Information Officer (PIO) provides pertinent warning
information to media for distribution.
9.
Establish and maintain communications at shelters, feeding sites, staging areas,
distribution centers, and hospitals as requested.
10. Identify any needed specialized resources that are unavailable to responding entities.
11. Ensure AFN populations or contractors staff are available for translation/alternate mode
services.
12. Coordinate the prepositioning of resources with other agencies.
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13. Evaluate requests for resources against known supplies.
14. Deploy additional staff if the emergency exceeds the existing Communication staff's
capabilities.
15. Channel communication information for public release through the JIS and continue
providing information and support upon re-entry of the affected area.
16. If primary warning systems fail to work coordinate secondary warnings.
17. Coordinate communications and radio warning frequencies.
Overall Actions Assigned to All Members
Recovery (Post EventPost-Event) Actions for ESF #2 - Communications
1.
Plan recovery, reconstitution, mitigation, and other long-term actions.
2.
Prepare communications and warning After- Action Report (AAR).
3.
Plan for the gradual shut down of emergency communications and warning operations.
4.
Participate in after action meetings and prepare after action reports as requested.
5.
Clean, repair, and perform maintenance on equipment before returning to normal
operations or storage.
Overall Actions Assigned to All Members
Mitigation Actions for ESF #2 - Communications
1.
Participate in the hazard identification process and identify and correct vulnerabilities.
2.
Provide a representative for the updating of the hazard mitigation plan.
3.
Encourage public and private sector distribution and participation in warning systems
(weather radios, SMS mobile alert systems, mobile broadband, jurisdiction social media,
CENS, etc.).
4.
Identify responsibilities for liaison roles with state and neighboring communities'
communications officials.
5.
Develop mutual aid and other support agreements with surrounding jurisdictions and
foster private sector relationships.
Overall Actions Assigned to All Members
Protection Actions for ESF #2 - Communications
1.
Implement protection, resilience, and continuity planning, programs, trainings, and
exercises.
2.
Determine jurisdictional priorities, objectives strategies, and resource limitations.
3.
Adhere to appropriate mechanisms for safeguarding sensitive and classified information
including law enforcement and healthcare- related information.
4.
Ensure the Public Information Officer (PIO) and communications staff can effectively
disseminate transit stoppage information to the public.
5.
Establish operations and communications procedures for roadblocks and check points.
6.
Consider safety of responders and incident command staff when selecting communication
mechanisms.
III. Responsibilities
A. Primary Agency
Primary: Maricopa County Office of Enterprise Technology
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Preparedness (Pre-Event) Actions for ESF #2 - Communications
1.
Test and evaluate secondary power sources with communications devices. Prepare
battery and, long- term service plans.
2.
Ensure
regulatory
(HIPAA,
FERPA,
FCC)
compliance
with
communication
documentation.
3.
Establish clear tele-work and remote commuting policies for staff and assist with the
coordination of necessary logistical resources to enact and carry out these policies.
4.
Identify alternate and backup communications systems and facilities.
5.
Develop and test emergency communication procedures on a scheduled basis.
6.
Report communications status, gaps, solutions, and alternative strategies to the EM
Director.
7.
Identify alternate or backup communications systems and facilities.
8.
Coordinate warning frequencies and procedures with EOC’s at higher levels of
government and with neighboring communities.
9.
Develop and test communications procedures.
Response (During Event) Actions for ESF #2 - Communications
1.
Provide and maintain primary communications for the EOC on a 24-hour basis using any
available public and private communications systems.
2.
Supervise EOC communications personnel (radio and telephone operators, repair crews,
runners, etc.).
3.
Implement procedures to maintain, inspect, and protect communications equipment.
4.
Make arrangementsDevelop a plan to repair emergency communications equipment on a
24-hour basis. Notify EOC of equipment failures and repair actions.
5.
Develop a communications equipment priority restoration list.
6.
Identify damage to communications infrastructure and support damage assessment
teams.
7.
Anticipate potential needs or problems and begin alerting appropriate resources to stand
by.
8.
If relocating to the alternate EOC, ensure that current communications are established
and tested at the new location before disconnecting current systems, if possible, with field
personnel, affected jurisdictions, and higher levels of government.
9.
Set priorities in consultation with the EOC Director.
Recovery (Post- Event) Actions for ESF #2 - Communications
1.
Continue to perform tasks necessary to expedite restoration and recovery operations.
2.
Return borrowed resources and those obtained through agreement, lease, or rental when
those resources are no longer required.
3.
Provide documentation for possible financial reimbursement process for recovery
activities.
Mitigation Actions for ESF #2 - Communications
1.
Maintain adequate backup power supplies and develop alternative communication plans.
2.
Ensure methods are in place to protect communications equipment, including cyber and
telecommunications resources.
Protection Actions for ESF #2 - Communications
1.
Provide stable, long-term, and effective communication.
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1.
In daily operations, the Maricopa County Office of Enterprise Technology (OET) provides
communications infrastructure support to the cCounty through its seven (7) organizational
units, under the guidance of the Chief Information Officer:
a.
Administration
b.
Advanced Services
c.
Business EngagementEngagement & Innovation
d.
Customer EngagementEngagement & Workspace
e.
Data Management & GIS
f.
Enterprise Infrastructure
g.
Information Security
2.
OET is responsible for coordinating Countycounty resources that are needed to restore
and maintain communications necessary in order toto protect lives and property during an
emergency/disaster.
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ESF #3 - Public Works and Engineering
Primary Agency:
Maricopa County Department of Transportation
Support Agencies:
Flood Control District of Maricopa County
Maricopa County Animal Care and Control
Maricopa County Environmental Services Department
Maricopa County Department of Public Health
Maricopa County Risk Management Department
Maricopa County Equipment Service
Maricopa County Facilities Management Department
Maricopa County Parks and Recreation Department
Maricopa County Planning and Development Department
Maricopa County Sheriff's Office
Maricopa County Waste Resources and Recycling
I. Purpose and Scope
A. Purpose
1.
The purpose of this ESF is to provide for the coordinating and organizing of Public Works
and Engineering capabilities to include inspection, evaluation, repair, maintenance and
technical assistance of utility systems, removal of debris to allow for inspectiondebris
removal for inspection, and to restore critical infrastructure restoration to support Public
Works and Engineering needs in Maricopa County.
B. Scope
1.
ESF #3 addresses both emergency public works assistance and engineering support.
Specifically, it discusses:
a.
Infrastructure protection and emergency restoration
b.
Safety inspections and other assistance for first responders
c.
Engineering and construction services
d.
Debris management operations
e.
Safety of public water supplies and wastewater treatment facilities
II. Concept of Operations
A. General ESF-Specific Items
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1.
ESF #3 is consistent with the Maricopa County Emergency Operations Center's
methodology, the requirements of the National Response Framework, the National
Incident Management System, and the Incident Command System. This structure and
system support incident assessment, planning, procurement, deployment, and
coordination and support operations to Maricopa County through the Maricopa County
EOC. Response to an emergency or situation is conducted in a timely and appropriate
manner.
2.1.
Procedures, protocols and plans for disaster response activities are developed to
govern staff operations at the Maricopa County Emergency Operations Center and in the
field. These are in the form of Emergency Operations Plan (i.e., Base Plan, Incident
Annexes, Support Annexes, and Standard Operating Guidelines, which describe their
capabilities. Periodic training and exercises are also conducted to enhance effectiveness.
3.2.
In a large event requiring local or State mutual aid assistance, this ESF will work
with its support agency counterparts to seek and procure, plan, coordinate, and/or direct
the use of required assets.
4.
Throughout the response and recovery periods, the Maricopa County Emergency
Operations Center will evaluate and analyze information regarding public works and
engineering service requests for response, develop and update assessments of the
impacted area, and undertake contingency planning to meet anticipated demands or
needs.
5.3.
Debris management: Develop general priorities for clearing debris from roads,;
Rremove debris from public property, and manage proper debris disposal.; Coordinate
with state and federal agencies in cleanup, if necessary, and identify potential brownfield
locations in affected areas. Proactive public outreach programs can advise the public of
the actions they can take to facilitate pickup and assist in debris management.
B. Direction and Control
1.
ESF #3 complies with the National Response Framework, and the National Incident
Management System (NIMS). The NIMS guides the direction and control system adopted
by the Maricopa County Department of Emergency Management, which functions as the
official disaster prevention, protection, response, preparedness, recovery, and mitigation
organization within Maricopa County.
2.
Under
the
Incident
Command
System
structure,
the
Planning,
Logistics,
Finance/Administration, and Operations Sections at the Maricopa County Emergency
Operations Center assist the incident commander in carrying out the overall mission.
3.
In accordance with a mission assignment and mission tasking by a local primary agency,
each support organization assisting with the assignment will retain administrative control
over its own resources and personnel but will be under the operational control. Mission
operational control may be delegated to the field by the Maricopa County Emergency
Operations Center.
C. Alerts and Notifications
Emergency Operations Plan
Annex A
99
1.
ESF #3 will be activated or placed on standby upon notification by the Maricopa County
Emergency Operations Center. The representatives or designees of the primary agency
will manage the emergency activities. If additional support is required, the primary and
support agencies may jointly manage activities.
2.
Upon instructions to activate or placement of ESF #3 on standby, Maricopa County
Department of Transportation will implement procedures to notify all planning team
members and, if necessary, mobilize all personnel, facilities, and physical resources likely
to be needed, based on the emergency circumstance.
D. Actions
1.
Actions carried out are grouped into phases of emergency management: Preparedness,
Response, Recovery, and Mitigation. Each phase requires specific skills and knowledge
to accomplish the tasks and requires significant cooperation and collaboration between all
agencies and the intended recipients of service.
2.
Prioritization of the restoration of all services will include consideration of, but not limited
to, the weather and the impact that the loss of service will have on the whole community.
The impacts to include, but are not limited to:; persons with disabilities, persons with
access and functional needs, and other unique populations i.e. schools, hospitals,
managed care facilities, group homes, incarcerated, children, families, etc.
Overall Actions Assigned to All Members
Overall Actions Assigned to All Members
Preparedness (Pre-Event) Actions for ESF #3 - Public Works and Engineering
1.
Coordinate with jurisdiction GIS and Hazard Mitigation teams to identify critical
infrastructure or high liability resources.
2.
Identify critical infrastructure within FEMA designated 100 and 500-year floodplains.
3.
Identify responsibilities for private sector and state public works officials.
4.
Prepare to monitor structural integrity, structure stabilization, and demolition of facilities.
5.
Review Flood Retarding Structure Emergency Action Plans for dams and levees annually.
Overall Actions Assigned to All Members
Response (During Event) Actions for ESF #3 - Public Works and Engineering
1.
Use ARC/FEMA pre-established Damage Assessment and Area Assessment criteria to
categorize damage.
2.
Make emergency repairs to key facilities providing continued operational capabilities.
3.
Conduct damage assessments regarding sanitation services.
4.
Provide backup electrical power to the EOC.
5.
Assist in the continuity of sanitation services.
6.
Designate personnel to coordinate activities in EOC.
7.
Provide field support for emergency responders.
8.
Perform priority repairs to local water and wastewater systems.
9.
Assist in the restoration of gas, electric, and communications services.
10.
Designate personnel to provide technical assistance with the debris removal process.
11.
Coordinate with Risk Management and Loss Prevention regarding hazardous material
debris removal, and coordinate with regional and federal authorities.
Emergency Operations Plan
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12.
Report communications status, potential problems, and solutions to the EOC Director.
13.
Establish specific criteria for whether new supplies are time efficient, affordable, and
mission-essentialmission essential.
14.
Set priorities in consultation with the EOC Director.
15.
Monitor potential resource shortages in the jurisdiction during the emergency and present
options to the EOC Director.
16.
Generate detailed information on needs and logistics that the higher level of government
may not have and provide these proactively to state and federal officials in an efficient
manner.
17.
Provide for handling and disposal of contaminated soil, water, clothing, and other items
that could not be adequately decontaminated.
18.
Allocate resources to prioritize incident victims.
19.
Coordinate the prepositioning of resources with other agencies.
20.
Follow established procedures for communicating with personnel performing field
operations.
21.
Evaluate requests for resources against known supplies.
22.
Determine supply needs generated by the emergency and request any supplies not
already present in storage.
23.
Set specific priorities in consultation with the EOC Director.
24.
Prepare adequate personnel shift schedules for events 24 hours in duration.
25.
Organize relevant information from EOC and disseminate to staff.
26.
Coordinate efforts to repair and restore water and wastewater services including
conducting safety inspections prior to reentry.
27.
Pre-identify potential trash collection and temporary storage sites, including final landfill
sites for specific waste categories such as vegetation, food, animal carcasses, hazardous
and infectious wasteswastes, and construction debris.
Overall Actions Assigned to All Members
Recovery (Post EventPost-Event) Actions for ESF #3 - Public Works and Engineering
1.
Plan recovery, reconstitution, mitigation and other long-term actions.
2.
Return borrowed resources and those obtained through agreement, lease, or rental when
those resources are no longer required.
3.
Assess existing private contracts and determine if these need to be revised in light
ofbased on any damages caused by the disaster.
4.
Participate in after- action meetings and prepare Public Works After- Action Report (AAR).
5.
Maintain continuity of alternate routes and locations.
6.
Provide personnel to support damage assessment teams according to necessary team
size and travel vicinity.
7.
Coordinate with damage assessment teams to ascertain which land routes and
waterways need to remain closed pending further reconstruction and clean- up.
8.
Coordinate with damage assessment teams to condemn, demolish, and dispose of
structures that present a safety hazard to the public.
9.
Clean, repair, and perform maintenance on all equipment before returning to normal
operations or storage.
Overall Actions Assigned to All Members
Mitigation Actions for ESF #3 - Public Works and Engineering
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101
1.
Participate in the hazard identification process and identify and correct vulnerabilities.
2.
Maintain coordination with Risk Management and Loss Prevention for removal of
hazardous waste.
3.
Refer to the State Disaster Assistance Program for guidance on preparing damage
assessments for obtaining financial assistance.
4.
Identify critical facilities and recommend mitigation activities to those facilities.
5.
Draft alternate facility plans and test the effects of public works closures on affected
sectors.
6.
Train personnel on EOC operations, Incident Command System (ICS), and the National
Incident Management System (NIMS).
7.
Review safety and structural inspections for public works in the context of improving
hazard resiliency.
Overall Actions Assigned to All Members
Protection Actions for ESF #3 - Public Works and Engineering
1.
Implement protection, resilience, and continuity planning, programs, training,s and
exercises.
2.
Determine jurisdictional priorities, objectives strategies, and resource limitations.
3.
Adhere to appropriate mechanisms for safeguarding sensitive and classified information
including law enforcement and healthcare- related information.
4.
Ensure the Public Information Officer (PIO) and communications staff can effectively
disseminate debris collection information to the public.
5.
Establish operations and communications procedures for roadblocks and check points.
6.
Ensure PPE and visibility gear are available to those participating in field operations.
7.
Coordinate with regional utility providers to notify residences and commercial properties
within proximity of incident sites.
8.
Ensure environmental sampling staff and water responders have adequate exclusion
equipment.
9.
Coordinate between sampling and environmental quality staff with citizen involvement and
private sampling.
10.
Identify least obtrusive measures to prevent citizen investigation of municipal or utility
sites.
11.
Identify Material Safety Data Sheets for existing locally stockpiled substances.
III. Responsibilities
A. Primary Agency
Primary: Maricopa County Department of Transportation
Preparedness (Pre-Event) Actions for ESF #3 - Public Works and Engineering
1.
Identify debris drop- off locations and times.
2.
Anticipate Public Works needs or problems and coordinate prepositioning of appropriate
resources.
3.
Identify key land and water routes and prepare to reestablish these if interrupted by a
disaster.
4.
Designate team members to review public works inspections and organize the reports into
functional units.
Commented [JY(21]: MSDSs are now SDSs (Safety Data
Sheets)
Emergency Operations Plan
Annex A
102
5.
Prepare reports for high liability infrastructure overlap.
6.
Report MCDOT status and potential problems to the EM Director.
7.
Identify alternate or backup Public Works systems and facilities, including wastewater
treatment facilities, power plants, and pipelines.
8.
Identify established pre-disaster contracts and prepare for continuity of operations with
these contractors.
9.
Identify sandbagging operation procedures, water transfer pump placement, and fuel
procurement strategy.
10.
Implement procedure to maintain, inspect, and protect MCDOT equipment.
Response (During Event) Actions for ESF #3 - Public Works and Engineering
1.
Prioritize infrastructure repairs and stabilization according to critical needs.
2.
Coordinate the continuation or restoration of essential public services.
3.
Coordinate the removal of debris and restoration of public access.
4.
Clear debris from public property, organize the clean-up, and prioritize essential locations.
5.
Inspect infrastructure damage to private and public buildings and infrastructure.
6.
Coordinate the facilitation of road closures.
7.
Perform priority repairs of local roads, bridges, and culverts.
8.
Request outside assistance from surrounding jurisdictions and private sector as required.
9.
Obtain needed resources and supplies, including any temporary infrastructure
substitutes/alternatives.
10.
Assist in initiating traffic management operations and control strategies.
11.
Assist in establishing alternate routes of access required due to road closures.
12.
Implement a debris removal plan.
13.
Deploy additional staff if the emergency exceeds the existing MCDOT staff's capabilities.
14.
Channel public works and engineering information for public release through the JIS.
15.
Coordinate with state and federal ESF #3 public works and engineering counterparts
through the SEOC.
16.
Identify reentry criteria to the affected areas.
Recovery (Post EventPost-Event) Actions for ESF #3 - Public Works and Engineering
1.
Plan for the gradual shut down of emergency Public Works operations.
2.
Prepare Public Works Damage Assessment Report or ICS Form 219.
3.
Continue to repair infrastructure and buildings on a priority basis and prepare information
necessary for hand off to public works contractors.
Mitigation Actions for ESF #3 - Public Works and Engineering
1.
Determine in advance the personnel, contractors, removal procedure, and destination of
debris and waste materials cleared by MCDOT. .
1.
In daily operations, Maricopa County Department of Transportation provides infrastructure
support to the unincorporated County area and to some municipalities (by agreement).
B. Support Agencies
1.
Flood Control District of Maricopa County: Act as Primary Agency for recovery operations
at FCDMC structures and facilities, provide engineering resources upon request.
2.
Maricopa County Environmental Services Department: Provide guidance through the Joint
Information System (JIS) for the disposal of contaminated food supplies, inspect
Emergency Operations Plan
Annex A
103
contaminated food supplies at food establishments, and expedite food permit review
whenever possible.
3.
Maricopa County Department of Planning and Development: Inspect commercial and
residential structures,; coordinate with Maricopa County Department of Waste Resources
and Recycling Management for disposal of structures which present a safety hazard, and;
expedite building permit review whenever possible.
4.
Maricopa County Department of Waste Resources and Recycling Management:
Coordinate debris collection and removal, work with environmental services to resolve
potential health issues related to debris removal, coordinate with Public Information
Officers (PIO) to communicate debris management instructions for sorting and separation
of debris,; identify drop-off site(s), schedule pick-up times, and issue routine updates.
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ESF #4 - Firefighting
Primary Agency:
Maricopa County Department of Emergency Management
Support Agencies:
Maricopa County Department of Transportation
Maricopa County Parks and Recreation Department
Maricopa County Sheriff's Office
Local Municipality Fire Departments
Fire Districts
State and Federal Agencies
I. Purpose and Scope
A. Purpose
1.
The purpose of this ESF is to provide fire service coordination and support services in
support of fire service events in Maricopa County.
B. Scope
1.
The scope of this ESF addresses fire service assistance. It coordinates firefighting
activities, including the detection and suppression of fires and if required, providing
personnel, equipment, and supplies to local governments.
a.
Fire service support in prevention, detection, suppression, and recovery from
urban, rural, and wild-land fires.
b.
Fire suppression and prevention activities.
c.
Mutual aid and resource augmentation.
d.
Fire command and control structure.
II. Concept of Operations
A. GeneralESF-Specific Items
1.
ESF #4 is consistent with Maricopa County Emergency Operations Center's methodology,
the requirements of the National Response Framework, the National Incident
Management System, and the Incident Command System. This structure and system
support incident assessment, planning, procurement, deployment, coordination, and
support operations to Maricopa County. Through the Maricopa County EOC, response to
an emergency or situation is conducted in a timely and appropriate manner.
2.
Procedures, protocols and plans for disaster response activities are developed to govern
staff operations at the Maricopa County Emergency Operations Center and in the field.
Emergency Operations Plan
Annex A
106
These are in the form of Emergency Operations Plans (i.e., Base Plan), corresponding
Appendices, Incident Annexes, Support Annexes and Standard Operating Guidelines.
Periodic training and exercises are also conducted to enhance effectiveness.
3.1.
In a large event requiring local and State mutual aid assistance, these agencies
will coordinate with support agency counterparts to seek, procure, plan, coordinate, and
direct the use of any required assets.
4.2.
When an event is focused in scope to a specific type or response mode, technical
and subject matter expertise may be provided by an appropriate person(s) from a
supporting agency with skills pertinent to the type of event, who will advise and/or direct
operations within the context framework of the Incident Command System structure.
B. Direction and Control
1.
This ESF complies with the National Response Framework and the National Incident
Management System (NIMS). The NIMS guides the direction and control system adopted
by the Maricopa County Department of Emergency Management, which functions as the
official disaster prevention, protection, response, preparedness, recovery, and mitigation
organization within Maricopa County.
2.
Under
the
Incident
Command
System
structure,
the
Planning,
Logistics,
Finance/Administration, and Operations Sections at the Maricopa County Emergency
Operations Center assist the incident commander in carrying out the overall mission.
3.
In accordance with a mission assignment and mission tasking by a local primary agency,
each support organization assisting will retain administrative control over its own
resources and personnel but will be under the operation control. Mission operational
control may be delegated to the field by the Maricopa County Emergency Operations
Center.
C. Alerts and Notifications
1.
ESF #4 will be activated or placed on standby upon notification by the Maricopa County
Emergency Operations Center. The representatives or designees of the primary agency
will manage the emergency activities. If additional support is required, the primary and
support agencies may jointly manage activities.
2.
Upon instructions to activate or placement of on standby, Maricopa County Department of
Emergency Management will implement procedures to notify all planning team members
and, if necessary, mobilize all personnel, facilities, and physical resources likely to be
needed, based on the emergency circumstance.
D. Actions
1.
Actions carried out are grouped into phases of emergency management: Preparedness,
Response, Recovery, and Mitigation. Each phase requires specific skills and knowledge
to accomplish the tasks and requires significant cooperation and collaboration between all
agencies and the intended recipients of service.
Emergency Operations Plan
Annex A
107
1.
Overall Actions Assigned to All Members
Overall Actions Assigned to All Members
Preparedness (Pre-Event) Actions for ESF #4 - Firefighting
1.
Coordinate with public works and logistics for procurement of surge resources and
adequate staffing via mutual aid agreements.
Overall Actions Assigned to All Members
Response (During Event) Actions for ESF #4 - Firefighting
1.
Provide resource and field support for emergency responders.
2.
Coordinate the prepositioning of resources with other agencies.
3.
Coordinate and direct the activation and deployment of fire service personnel, supplies,
and equipment.
4.
Alert and activate off-duty and auxiliary personnel as required by the emergency.
5.
Identify any needed specialized resources that are unavailable to responding entities.
6.
Determine the supply needs generated by the emergency.
7.
If the scope of the incident is beyond the capabilities of this jurisdiction's resources, notify
the EM Director and log the time and date.
8.
Coordinate with Mass Care and Medical, or HazMat, if appropriate for exposure response
during event.
9.
Coordinate resource requests from the Incident Commander through the Incident
Command Post, to the EOC.
10. Anticipate potential needs or problems and begin alerting appropriate resources to stand
by.
11. If the scope of the incident is beyond the capabilities of the jurisdiction's Evacuation
resources, notify the EM DirectorDirector, and log the date and time.
12. Allocate resources to prioritize affected population.
13. Monitor potential resource shortages in the jurisdiction and present options to the EOC
Director.
14. Generate detailed information on needs and logistics.
15. Coordinate the management of air resources with other agencies.
16. Alert administrative personnel, if potentially needed.
17. Provide and maintain primary communications, Countycounty- and city- wide, and for the
EOC on a 24-hour basis using all available public and private communications systems.
18. Maintain existing equipment and follow established procedures for communicating with
organization personnel performing field operations.
19. Coordinate communications and warnings radio frequencies.
20. Prepare evacuation movement control plans and planning tables with law enforcement.
21. Determine what scenes areas/locations the Incident Commanders may have already
evacuated. If any, identify perimeters and verify extent of abandonmentevacuation.
22. Assist staff for External Affairs personnel in warning and evacuation operations when not
involved in Search and Rescue.
23. Assist with evacuations.
24. Participate in EOC briefings, incident action plans, situation reports, and meetings.
25. Set priorities in consultation with the EOC Director.
26. Coordinate the activation of mutual aid agreements.
27. Prepare and plan for the handling of AFN needs population.
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108
28. If more than one shift is needed, prepare and post a shift schedule.
Overall Actions Assigned to All Members
Recovery (Post EventPost-Event) Actions for ESF #4 - Firefighting
1.
Plan recovery, reconstitution, mitigation, and other long-term actions.
2.
With law enforcement, plan for the gradual shut down of emergency Evacuation
operations.
3.
Continue to perform tasks necessary to expedite restoration and recovery operations.
4.
Return borrowed resources and those obtained through agreement, lease, or rental when
those resources are no longer required.
5.
Provide documentation for possible financial reimbursement process for recovery
activities.
6.
Participate in after- action meetings and prepare after action reports as requested.
7.
Support clean up and restoration activities.
8.
Review plans and procedures with key personnel and make revisions and changes.
9.
Clean, repair, and perform maintenance on all equipment before returning to normal
operations or storage.
Overall Actions Assigned to All Members
Mitigation Actions for ESF #4 - Firefighting
1.
Participate in the hazard identification process and identify and correct vulnerabilities.
2.
Participate in mitigation planning team meetings and work with local emergency
management to promote community preparedness.
3.
Identify responsibilities for liaison roles with state and neighboring communityies'
communications officials.
4.
Develop fire safety programs that include disaster situations and present them to the
public.
5.
Develop mutual aid and other support agreements with surrounding jurisdictions and foster
private sector relationships.
Overall Actions Assigned to All Members
Protection Actions for ESF #4 - Firefighting
1.
Implement protection, resilience, and continuity planning, programs, trainings, and
exercises.
2.
Determine jurisdictional priorities, objectives strategies, and resource limitations.
3.
Adhere to appropriate mechanisms for safeguarding sensitive and classified information
including law enforcement and healthcare- related information.
4.
Ensure adequate timelines are developed for responder evacuation taking into
consideration wind speed and terrain considerations.
5.
Provide backup Personal Protection Equipment (PPE).
6.
Ensure multiple methods of communication are available for EMS units.
7.
Consider early evacuation to limit exposure to smoke or secondary compounds.
8.
Ensure responders are allocated adequate treatment resources.
9.
Review wildfire urban interface planning criteria and apply as appropriate.
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109
III. Responsibilities
A. Primary Agency
Primary: Maricopa County Department of Emergency Management
Preparedness (Pre-Event) Actions for ESF #4 - Firefighting
1.
Develop and test emergency communication procedures.
2.
Anticipate potential evacuation needs or problems and discuss indevelop plans advance
with the Transportation Liaison.
Response (During Event) Actions for ESF #4 - Firefighting
1.
Coordinate with other agencies to recommend evacuations as appropriate.
2.
Coordinate evacuations with law enforcement officials.
3.
With law enforcement, identify and select evacuation routes.
4.
Recommend evacuation options to the EOC Director.
5.
Assist the animal care and control agency's efforts to evacuate animals at risk during
emergency situations.
Mitigation Actions for ESF #4 - Firefighting
1.
Provide a representative for the updating of the hazard mitigation plan.
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ESF #5 - Emergency Management
Primary Agency:
Maricopa County Department of Emergency Management
Support Agencies:
Flood Control District of Maricopa County
Maricopa County Animal Care and Control
Maricopa County Assessor’s Office
Maricopa County Board of Supervisors
Maricopa County Manager
Maricopa County Air Quality Department
Maricopa County Environmental Services Department
Maricopa County Department of Public Health
Maricopa County Department of Transportation
Maricopa County Facilities Management Department
Maricopa County Planning and Development Department
Maricopa County Office of Enterprise Technology
Maricopa County Office of the Medical Examiner
Maricopa County Sheriff's Office
Maricopa County Office of Communications
Local, State and Federal Agencies
I. Purpose and Scope
A. Purpose
1.
The purpose of ESF #5 is to:
a.
Collect, analyze, and disseminate information on the nature, scope, and potential
impacts of an incident or major disaster.
b.
Use this intelligence to support the Command Group, Logistics, and Operations in
their impact assessment and response missions.
c.
Identify and anticipate future needs and resource requirements and incorporate
this analysis into Incident Action Plans.
B. Scope
1.
ESF #5 serves as the coordinating ESF to address response to local events. It facilitates
information and resource flow to assist the local community during a disaster.
2.
ESF #5 activities include those functions that are critical to support and facilitate multi-
agency planning and coordination for operations involving potential and actual
disaster/emergencies. This includes alert and notification, deployment, and staffing of the
EOC Team, incident action planning, coordination of operations, logistics and material,
direction and control, information management, facilitation of requests for state assistance
Emergency Operations Plan
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112
resource requests, worker safety and health, facilities management, financial
management, and other support as required.
II. Concept of Operations
A. General ESF-Specific Items
1.
ESF #5 is consistent with the Maricopa County Emergency Operations Centers and the
requirements of the National Response Framework, the National Incident Management
System, and the Incident Command System in order to provide incident assessment,
planning, procurement, deployment, coordination and support operations to Maricopa
County. Through the Maricopa County EOC, response to an emergency or situation is
conducted in a timely and appropriate manner.
2.
Procedures protocols and plans for disaster response activities are developed to govern
staff operations at the Maricopa County Emergency Operations Center and in the field.
These are in the form of Emergency Operations Plans (i.e. Base Plan), corresponding
Appendices, Incident Annexes, Support Annexes and Standard Operating Guidelines,
which describe capabilities. Periodic training and exercises are also conducted to enhance
effectiveness.
3.
In a large event requiring local or state mutual aid assistance, ESF #5 will work with its
support agency counterparts to seek and procure, plan, coordinate and direct the use of
any required assets.
4.1.
The development of a fully functional, effective, and sustainable capability for
Maricopa County will be guided by the following principles:
a.
All ESFs will be fully integrated into all phases of ESF #5.
b.
It will address the potential impacts of natural, technological and man-made
hazards, and be in full compliancefully-compliant with NIMS.
c.
Planning for recovery will begin on Day 1 of the event.
d.
Emphasis will be given to pre-disaster planning for post-disaster utilization of
disaster intelligence to support Incident Action Planning.
5.2.
When an institution for some unique populations, including but not limited to
schools, corrections facilities and/or jails, hospitals, long term medical treatment centers,
non-medical treatment facilities, or similar entities entity needs requires a notification
regarding a disaster or emergency event, it is the responsibility of the emergency
management agency that has jurisdiction over such an institution, to develop a simple
communication plan for notifying or sharing appropriate information with those institutions.
6.3.
Emergency management will emphasize that activities be inclusive under The
Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA) in every aspect
of all disaster cycle operations, explicit or otherwise, contained in this Emergency
Operations Plan.
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113
7.4.
Upon activation of the EOC, particularly if the need for evacuation, sheltering,
alerting and/or warning to the whole community is required, an experienced individual as
the Disabilities, Access and Functional Needs Liaison may be assigned to the Maricopa
County Emergency Operations Center (MCEOC) or the State Emergency Operations
Center (SEOC)may be located, depending on the severity and scope of a disaster or
emergency event. at the Maricopa County Emergency Operations Center (MCEOC) or the
State Emergency Operations Center (SEOC).
8.5.
Shelter support, including requests for equipment and supplies for segments of the
whole community, will follow appropriate ICS protocols in the field to demonstrate the need
for additional resources. When validated, requests for additional support will be made to
MCDEM, possibly by the American Red Cross or COAD Liaison or as directed by the
EOC.
9.6.
Damage Assessment is often separated into two categories:, Preliminary Damage
Assessment (PDA) and Detailed Damage Assessment. Preliminary Damage Assessment
begins immediately after the incident and sometimes may begin before the incident has
finishedterminated. At a minimum, PDA information provides an overview of the incident,
an assessment of the impact on the community, and provides the basis for declaring an
emergency is beyond what the Countycounty can manage with its own resources. A
Detailed Damage Assessment is a more thorough investigation of the impact of a disaster
and provides validation of the PDA.
10.7.
Damage Assessment information will be sent to the State Department of
Emergency and Military Affairs (DEMA). As appropriate, the Damage Assessment will be
included to support a request for an Emergency Declaration. The Damage Assessment
should include cost estimates and disaster impact data including impacts on the public
entities’ physical, economic, and financial losses. In addition, Damage Assessment
Information sent to the state should also include specific damage sites and facilities, maps
detailing the disaster sites, and any specific information that will be useful for State PDA
teams. The information will be collected and transmitted to the Arizona Department of
Emergency and Military Affairs and other supporting agencies within the first 12 - 36 hours
following an incident.
B. Direction and Control
1.
ESF #5 complies with the National Response Framework and the National Incident
Management System (NIMS). The NIMS guides the direction and control system adopted
by the Maricopa County Department of Emergency Management, which functions as the
official disaster prevention, protection, response, preparedness, recovery, and mitigation
organization within Maricopa County.
2.
Under
the
Incident
Command
System
structure,
the
Planning,
Logistics,
Finance/Administration, and Operations Sections at the Maricopa County Emergency
Operations Center assist the incident commander in carrying out the overall mission.
3.
In accordance with a mission assignment each primary and/or support organization
assisting will retain administrative control over its own resources and personnel but will be
under the operational control of ESF #5. Mission operational control may be delegated to
the field by the Maricopa County Emergency Operations Center.
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C. Alerts and Notifications
1.
ESF #5 will be activated as identified in the Basic Plan. The representatives or designees
of the primary agency will manage the emergency activities. If additional support is
required, the primary and support agencies may jointly manage activities.
2.
Upon instructions to activate ESF #5 or place on standby, Maricopa County Department
of Emergency Management will implement procedures to notify all planning team
members and, if necessary, mobilize all personnel, facilities, and physical resources likely
to be needed, based on the emergency circumstance.
C. Actions
1.
The following are general actions performed in ESF #5. The specific actions carried out
in Maricopa County are grouped into phases of emergency management in the table
below. Each phase requires specific skills and knowledge to accomplish the tasks and
requires significant cooperation and collaboration between all agencies and the intended
recipients of service.
Overall Actions Assigned to All Members
Overall Actions Assigned to All Members
Preparedness (Pre-Event) Actions for ESF #5 - Emergency Management
1.
Review EOC Standard Operating Procedures and emergency checklists.
2.
Review Flood Retarding Structure Emergency Action Plans for dams and levees annually.
Overall Actions Assigned to All Members
Response (During Event) Actions for ESF #5 - Emergency Management
1.
Provide GIS support according to agency needs.
2.
Ensure security is established at the EOC.
3.
Report communications status and potential problems and solution options to the EOC
Director.
Overall Actions Assigned to All Members
Recovery (Post EventPost-Event) Actions for ESF #5 - Emergency Management
1.
Perform prepre- and post-disaster analyses of disaster impacts on buildings, infrastructure
and the general population that can be used to support mitigation decision-making.
2.
Provide information on damage assessment and transmitting video and pictures to the
appropriate EOCs.
3.
Prioritize emergency repair and restoration of transportation infrastructure.
Overall Actions Assigned to All Members
Protection Actions for ESF #5 - Emergency Management
1.
Adhere to appropriate mechanisms for safeguarding sensitive information including law
enforcement and healthcare related information.
III. Responsibilities
A. Primary Agency
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115
Primary: Maricopa County Department of Emergency Management
Preparedness (Pre-Event) Actions for ESF #5 - Emergency Management
1.
Maintain a personnel roster, contact, and resource lists.
2.
Identify who is responsible for initial notification of EOC personnel.
3.
Identify responsibilities for liaison roles with State and adjacent county emergency
management officials.
4.
Identify how initial damage assessment will be collected, processed, and disseminated
among local, county and State entities.
5.
Identify alternate or backup communications systems and facilities.
6.
Develop and test emergency communication procedures.
7.
Train personnel on EOC operation, the Incident Command System (ICS), and the National
Incident Management System (NIMS).
8.
Collect, process, and disseminate information to and from the EOC.
9.
Evaluate the EOCs ability to respond to disasters extending beyond longer than 24 hours.
10.
Identify alternate EOC locations and requirements to activate.
11.
Identify protective action decisions and establish response priorities.
12.
Anticipate potential warning needs or problems and begin alerting appropriate warning
resources.
13.
Coordinate and participate in training, drills, and exercises,; including position- specific
training for EOC operations.
14.
Establish, staff, and train damage assessment teams within the jurisdiction.
Response (During Event) Actions for ESF #5 - Emergency Management
1.
Coordinate activities between EOC Section chiefs.
2.
Compile and collate preliminary damage assessment (PDA) data and other relevant
information on the emergency or disaster for the EOC Situation Report (SITREP) and
disseminate.
3.
Coordinate Initial Damage Assessments as appropriate.
4.
Ensure that copies of the news releases and situation reports are transmitted to the state
EOC.
5.
In the case of a foreseeable event impact, set upestablish status boards, obtain data,
studies, and develop electronic files.
6.
Coordinate response to unplanned arrivals and volunteer groups who self-deploy.
7.
Obtain needed resources and supplies.
8.
Identify any needed specialized resources that are unavailable to responding entities.
9.
Coordinate the prepositioning of resources with other agencies.
10.
In the case of a foreseeable event impact, review pre-determined requests for
prepositioning of critical resources (personnel, equipment, and supplies).
11.
Anticipate potential needs or problems and begin alerting appropriate resources to stand
by.
12.
Coordinate with Logistics to ensure that all available resources are logged and requests
for resources are filled.
13.
Generate detailed information on needs and logistics that the higher levels of government
may not have.
14.
Monitor potential resource shortages in the jurisdiction during the emergency and present
options to the EOC Director.
15.
Coordinate with other agencies to recommend evacuations.
Emergency Operations Plan
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16.
Assist in the coordination of the transportation for evacuated persons and animals to
designated shelters.
17.
Collect and analyze intelligence in support of the overlapping phases of disaster
operations: pre-event, impact assessment, response, and recovery.
18.
Ensure that requests for assessment teams are forwarded to the local and state EOC.
19.
Collect and process information received from damage assessment teams, analyze
thethis information, and share with appropriate partners.
20.
In the case of a foreseeable event impact, collect, analyze, and apply disaster intelligence
information and deployment of local damage assessment teams.
21.
Coordinate with the EOC Command Group regarding needs and priorities for meeting
them.
22.
Maintain existing equipment and follow established procedures for communicating with
personnel performing field operations.
23.
In conjunction with the Office of Enterprise Technology provide and maintain primary
communications for the EOC on a 24-hour basis using available public and private
communications systems.
24.
Set specific priorities in consultation with the EOC Command Group.
25.
Activate public warning systems to include the Wireless Emergency Alert (WEA) and
Emergency Alert System (EAS), as necessary.
26.
Determine the supply needs generated by the emergency.
27.
Maintain financial and legal accountability.
28.
Evaluate all requests for resources against known supplies.
29.
Coordinate with the Public Information Officer's (PIO) notification of protective actions to
be taken in response to impending or actual disasters.
30.
Maintain logs of activities, communication, and resource deployments.
31.
Establish and maintain incident action planning to support decision making.
32.
Support the IC and EOC Command Group with situational awareness briefings for staff
and leadership.
33.
Determine the long-range resource requirements needed to support the desired outcome.
34.
Ensure finance and response actions are documented for recovery operations.
35.
Determine operational planning and logistical requirements for next operational period.
36.
Review and plan for economic and social impacts of incident.
37.
Participate in the development of After ActionAfter-Action Reports (AAR) and
Improvement Plan (IP).
38.
Consider staffing and operational requirements for 24-hour operations.
39.
Coordinate with state and federal ESF #5 Emergency Management counterparts.
Recovery (Post EventPost-Event) Actions for ESF #5 - Emergency Management
1.
County EOC will notify State EMA of decision to deactivate EOC.
2.
Establish and draft recovery plans.
3.
Institute warning, recovery, reconstitution, mitigation, and other long-term actions.
4.
Provide continued situation reports to support recovery and damage assessment process.
5.
Schedule and conduct after action meetings and after actionafter-action reviews. Draft
corrective action plan.
6.
Coordinate or perform damage assessments on infrastructure, transportation systems,
facilities, and equipment.
7.
Collect documentation for possible financial reimbursement process for recovery
activities. Provide updates to eligible applicants on any disaster recovery programs.
Emergency Operations Plan
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117
8.
Provide personnel and resources to support damage assessment teams.
9.
Conduct recovery planning and coordinating with other agencies.
10.
Recommend recovery priorities to local stakeholders and elected officials.
11.
Participate in the development of after actionafter-action reports and remedial action
management programs.
Mitigation Actions for ESF #5 - Emergency Management
1.
Propose mitigation projects that facilitate response or protection considerations.
2.
Participate in jurisdictional THIRA.
3.
Assess resource capabilities.
4.
Review exercise corrective action planning and improvement plans for tasks that impact
Preparedness, Protection, Response, Recovery, and Mitigation.
Protection Actions for ESF #5 - Emergency Management
1.
Implement protection, resilience, and continuity planning, programs, trainings, and
exercises.
2.
Determine Maricopa County EOC priorities, objectives strategies, and resource
limitations.
3.
Analyze key dependencies and interdependences related to logistics and supply chain
operations.
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Emergency Operations Plan
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119
ESF #6 - Mass Care
Primary Agency:
Maricopa County Department of Emergency Management
Support Agencies:
American Red Cross
Housing Authority of Maricopa County
Maricopa County Animal Care and Control
Maricopa County Environmental Services Department
Maricopa County Human Services Department
Maricopa County Department of Public Health
Maricopa County Office of the Medical Examiner
Maricopa County Sheriff's Office
Maricopa County Agencies Active in Disasters (COAD)
The Salvation Army
Southern Baptist Convention Disaster Relief
Valley Metro Regional Public Transportation Authority
Arizona Commission for the Deaf and Hard of Hearing
Arizona Humane Society
Community-based Agencies
Faith-based Agencies
Arizona Voluntary Organizations Active in Disaster
Arizona Statewide Independent Living Council
Jurisdictional Community Emergency Response Teams
Foreign Government Consulates
Local and State and Federal Agencies
I. Purpose and Scope
A. Purpose
1.
The purpose of this ESF is to coordinate all cCounty efforts to meet the basic needs of
survivors of the whole community following a disaster. Basic needs include: emergency
provision of temporary shelters, emergency mass feeding, and the bulk distribution of
coordinated relief supplies for populations affected by a disaster.
B. Scope
1.
ESF #6 promotes the delivery of services and the implementation of programs to assist
individuals, households, and families impacted by disaster/emergencies.
2.
ESF #6 includes four primary functions: mass care, emergency assistance, housing, and
human services.
a.
Mass care involves the coordination of non-medical mass care services to include
sheltering of disaster survivors and household pets, organizing feeding operations,
Commented [JY(22]: COAD update
Emergency Operations Plan
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120
providing emergency first aid at designated sites, collecting and providing
information on disaster survivors to family members, and coordinating bulk
distribution of emergency relief items.
b.
Emergency assistance includes functions of evacuation support in conjunction with
ESF #1 and ESF #8, reunification of families, access and functional needs
population support, sheltering of disaster survivors and household pets, and
overall shelter management.
c.
Housing involves the provision of assistance for short and long-term housing
needs of disaster survivors.
d.
Human Services includes providing disaster survivor-related recovery efforts such
as emotional support and identifying supports for persons with access and
functional needs.
II. Concept of Operations
A. General ESF-Specific Items
1.
ESF #6 is consistent with the Maricopa County Emergency Operations Center's
methodology, the requirements of the National Response Framework, the National
Incident Management System, and the Incident Command System. This structure and
system support incident assessment, planning, procurement, deployment, and
coordination and support operations to Maricopa County. Through the Maricopa County
EOC, response to an emergency or situation is conducted in a timely and appropriate
manner.
2.
Procedures, protocols and plans for disaster response activities are developed to govern
staff operations at the Maricopa County Emergency Operations Center and in the field.
These are in the form of Emergency Operations Plan (i.e., Base Plan), Incident Annexes,
Support Annexes and Standard Operating Guidelines, which describe ESF #6 capabilities.
Periodic training and exercises are also conducted to enhance effectiveness.
3.
In a large event requiring local or State mutual aid assistance, ESF #6 will work with its
support agency counterparts to seek, procure, plan, coordinate and direct the use of
required assets.
4.1.
Maricopa County Emergency Operations Center will coordinate ESF #8 to address
the requirements of persons with access and functional needs, including their sheltering
requirements.
5.2.
This ESF will coordinate sheltering requests, which must be facilitated in
conjunction with ESF #s 4-8 and 13, local schools, and secondary institutions along with
the American Red Cross to inventory potential shelter locations and have:
a.
Identified usable shelters, to include, but not limited to schools, churches, and
campgrounds.
Emergency Operations Plan
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121
b.
Written agreements to use shelters. Trained volunteers for mass care and shelter
operations.
c.
Established a communication system for communications between shelters,
American Red Cross, and the EOC.
d.
Established, with other social service organizations, a crisis counseling system in
said shelters.
6.3.
School districts can provide a list of facilities that could be eligible for assessment
as a secondary sheltering site, should the pre-designated site within the district boundaries
be, by whatever means, no longer available for use, or if a site within the district
boundaries had not been determined prior to a disaster or emergency event to be used
for shelters and the disaster or emergency event’s severity and scope requires an
alternative solution to the pre-designated shelters in place.
7.4.
ESFs #5 and #6 will work toward the process of identifying short term and long
termlong-term housing as needed. ESF #6 should coordinate with other organizations that
operate shelters to ensure that evacuees occupying those facilities are registered and
information provided to local EOC.
8.5.
Shelters providing care and relief of the whole community may register residents
of a shelter to a disaster’s or emergency event’s disaster welfare inquiry (a.k.a.i.e.
missing/separated persons tracking systems) and collect, as appropriate, other pertinent,
personal demographic data for further response and recovery operations.
a.
The specific facilities that will be used for sheltering and feeding during an
emergency will depend on the needs of the situation, the status of available
facilities, the location of the hazard area, and the anticipated duration of
operations.
b.
Shelters should be opened and closed based on need. When occupancy of
existing shelters reaches 75 to 80 percent, consideration should be given to
opening or requesting an additional facility.
c.
Shelters should be managed by individuals with shelter management training,
preferably individuals who work in the facility on a regulardaily basis. The American
Red Cross and any other agency in operation should jointly maintain a listing of
trained shelter and mass care facility managers in the local area.
d.
To ensure consistency in shelter activities, it is desirable that all shelters follow a
general set of operating guidelines. When the American Red Cross opens a
shelter, internal policies guide how the facility is staffed and operated.
e.
Private and NGO entities providing mental health, developmental disabilities, and
medical assistance services may assist and augment these operations and the
American Red Cross in the screening and management of sShelters.
f.
Shelter managers are expected to provide periodic situation reports to the EOC on
the status and number of occupants, resources needed, any problems, and the
Emergency Operations Plan
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number of meals served. Volunteer groups operating shelters may also be required
to report this information through their organizational channels. Local government
is responsible for providing the following support for shelter operations:
i.
Security and, if necessary, traffic control at shelters.
ii.
Fire inspections and fire protection at shelters.
iii.
General operational support if requested
iv.
Basic medical attention, if the organization operating the shelter cannot do
soprovide it.
g.
In addition to the provision of shelter and mass care services, evacuees may need
assistance with clothing, basic medical attention, prescription medicines, disaster
mental health services, temporary housing, and other support services. Some of
these services may be provided by the same volunteer organizations that are
operating shelters.
h.
In other cases, multiple agencies may have to identify the needs of those in public
shelters that require services from Human Services representative(s)., tThe
Maricopa County Emergency Operations Center may be able to arrange for
assistance from other volunteer organizations and agencies. Many human
services programs also serve disaster affected populations that have not been
evacuated from their homes.
i.
Maricopa County and participating jurisdictions maintain an accessible shelter
inventory independent of the Red Cross National Shelter System. Review of the
shelter information is conducted annually.
9.6.
Reception Centers may be used as a gathering place for evacuees to provide initial
processing. These areas should be located sufficiently distant from the affected areas to
provide ease of public access, facilitate traffic flow, and to preclude possible evacuation
and relocation of the area. Guidance, information, and in some cases transport, may be
provided to move the evacuees to an appropriate mass care shelter.
a.
The purpose of screening and registration is to be able to identify evacuees with
DAFN, respond to inquiries about the status of evacuees, monitor health concerns,
and provide a basis for post-emergency follow-up support.
10.7.
Maricopa County Mass Fatality Incident Family Assistance Center (FAC) is a
location which is opened to deliver survivors and families a range of services and support
after a mass fatality incident has occurred (e.g. active shooter).
11.8.
This ESF will be required to provide emergency relief supplies. Most shelters can
obtain food directly from local, regional, and state distribution agencies which exist through
volunteer organizations in time of disasters (VOAD/COAD), religious organizations, and
United States Department of Agriculture Food and Nutrition Service commodities.
Therefore, the process of acquiring food may completely bypass EM services and agency
management.
Emergency Operations Plan
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123
a.
Both fixed facilities and mobile units may be used for preparing and serving meals.
Fixed facilities include schools, churches, and civic buildings serving as shelters.
The American Red Cross and other disaster relief agencies may also deploy self-
contained mobile feeding units to supplement fixed feeding facilities.
12.9.
These ESFs will also need to coordinate assistance for individuals with
Disabilityies, Access, and Functional Needs.
a.
It also includes transient populations people who are transient such as tourists,
seasonal workers, and the homeless.
13.10.
NGOs such as the American Red Cross (ARC) can activate family reunification
systems, like the ARC Safe and Well Website as soon as possible.
a.
Continue to utilize multiple means of communicating public information and
education through ESF #15.
b.
Return staff, clients, and equipment to regularly assigned locations.
c.
Provide critical payroll and other financial information for cost recovery through
appropriate channels.
d.
In collaboration with MCDEM, deactivate shelters and mass care facilities and
return them to normal use.
e.
Keep detailed logs of volunteer’s time, location, and personal contact hours.
14.11.
Pets/Service Animals
a.
Only service animals are allowed in American Red Cross- affiliated shelters.
b.
For health reasons, companion animals (pets) are not allowed in emergency
shelters operated by the American Red Cross and most other organized volunteer
groups.
c.
In addition to companion animals, Ddomestic animals/livestock (horses, goats,
cows, chickens, etc.) are not allowed at public shelters. As a general policy, only
service animals are allowed.
c.d.When possible, Arizona Humane Society will provide co-located temporary
household pet sheltering in partnership with American Red Cross.
15.12.
Persons who present with immediate, life-threatening medical conditions, require
intensive and/or ongoing medical observation for medically fragile conditions, or require
more intensive decontamination procedures, as applicable, may be referred to an
appropriate medical shelter or hospital facility while their family and/or friends reside in the
shelter (should they choose to stay). As recommended by shelter security and law
enforcement, members of the whole community who threaten the safety and security of
the shelter may also be referred to an alternative arrangement while their family and/or
friends reside in the shelter (should they choose to stay). Through coordination with other
Commented [JY(23]: COAD update
Emergency Operations Plan
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124
representatives of the whole community, as applicable, prepare for evacuation, through
preparedness education efforts and/or mitigation, and care for, during the response and
recovery phases.
Shelter facility surveys will be conducted in coordination with the American Red Cross
(ARC) and municipalities for all shelters in the Countycounty and captured into the
electronic National Shelter System and updated every three years for those identified as
‘preferred’ shelters. An ARC Liaison, if a disaster or emergency event’s severity and scope
require it and/or the ARC has the availability to staff such a position, may be established
and/or requested by the EOC.
16.13.
Under the guidance of Maricopa County Animal Care and ControlArizona Humane
Society, the primary agency and/or organization performing sheltering operations (i.e.
American Red Cross, The Salvation Army, or local jurisdiction agency) will make all
reasonable efforts to co-locate a domesticated animal care facility with a shelter for the
people of the whole community. Co-locating a domesticated animal care facility may be
permitted directly alongside a shelter facility that has the appropriate provisions and setup
(i.e. covered exterior corridors or adjacent support buildings) where domesticated animals
under appropriate restraint by their owner (i.e. on leashes and/or in carriers) may be
housed for most, if not all, of the duration of an owner’s stay at a shelter.
17.14.
The provisions under the PETS Act will be carried out by Maricopa County Animal
Care and Control and, as available, to assist the Arizona Humane SocietyArizona Humane
Society, with Maricopa County Animal Care and Control providing assistance, as
available,; or by a third party under the agreement and/or authorization of Maricopa
County Animal Care and Control to conduct similar activities.
B. Direction and Control
1.
ESF #6 complies with the National Response Framework and the National Incident
Management System (NIMS). The NIMS guides the direction and control system adopted
by the Maricopa County Department of Emergency Management, which functions as the
official disaster prevention, protection, response, preparedness, recovery, and mitigation
organization within Maricopa County.
2.
Under
the
Incident
Command
System
structure,
the
Planning,
Logistics,
Finance/Administration, and Operations Sections at the Maricopa County Emergency
Operations Center assist the commander in carrying out the overall mission.
3.
In accordance with a mission assignment and further mission tasking by a local primary
agency, each support organization assisting an assignment will retain administrative
control over its own resources and personnel but will be under the operational control of
ESF #6 agencies. Mission operational control may be delegated to the field by the
Maricopa County Emergency Operations Center.
C. Alerts and Notifications.
1.
ESF #6 will be activated or placed on standby upon notification by the Maricopa County
Emergency Operations Center. The representatives or designees of the primary agency
Emergency Operations Plan
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125
will manage the emergency activities. If additional support is required, the primary and
support agencies may jointly manage ESF #6 activities.
2.
Upon instructions to activate or place on standby, Maricopa County Department of
Emergency Management will implement procedures to notify all planning team members
and, if necessary, mobilize all personnel, facilities, and physical resources likely to be
needed, based on the emergency circumstance.
D. Actions
1.
Actions carried out are grouped into phases of emergency management: Preparedness,
Response, Recovery, and Mitigation. Each phase requires specific skills and knowledge
to accomplish the tasks and requires significant cooperation and collaboration between all
agencies and the intended recipients of service.
1.
Overall Actions Assigned to All Members
Overall Actions Assigned to All Members
Preparedness (Pre-Event) Actions for ESF #6 - Mass Care
1.
Prepare for inter-agency cooperation by practicing response coordination with public
safety, fire, and law enforcement personnel in the event of a mass care situation.
2.
Practice the protocols for situations where mass care is needed in the context of a public
health or a public safety crisis.
3.
Designate contacts at local mass care facilities who will activate for the reception of
people during emergencies.
4.
Anticipate potential needs or problems and coordinate appropriate resources through
Mass Care.
5.
Implement a public education campaign regarding the importance of having a family
disaster plan and 72-hour preparedness kit.
6.
Understand the chain of command if regional or federal first responders have overlapping
responsibilities in a mass care situation.
7.
Verify availability of shelter space for a prolonged period of timeperiod (up to 90 days).
8.
Identify alternate clinics, hospitals, shelters, and coordination facilities for situations
requiring mass medical care.
9.
Coordinate with public safety and law enforcement to identify the process of handling
parolees, registered sex offenders, and other individuals with legal reporting
requirements.
10.
Identify procedures for handling and providing for unaccompanied minors in shelters.
11.
Develop and test emergency communication procedures.
12.
Consider necessary forms of emergency financial assistance, and plan to coordinate with
charities, NGOs, local, and regional funding sources.
13.
Consider and address problems raised by mass-housing in a situation where disease
outbreaks are likely to occur (flooding, homeless, itinerant, or refugee populations).
14.
Organize plans for quarantine and special situation mass care.
15.
Designate facilities for quarantine and special situation mass care.
16.
Develop and maintain a Mass Fatality Plan which includes transport, body bags, and
mortuary capacity accounted for, and designate mortuary overflow centers.
Emergency Operations Plan
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17.
Plan for emergency pharmaceutical supplies needed across different, common types of
mass care situations.
18.
Develop feeding plans in conjunction with approved food vendors, preferably those with
existing government contracts.
19.
Consider storage plans for canned goods, shelf-stable meals, shakes, and similar instant
or near-instant consumables.
20.
Designate plans for the coordination of distributing medical materials with medical shelters
and personnel.
21.
With law enforcement, identify liaisons for school districts to plan safe passage of busses
and evacuation of school sites.
22.
Coordinate planning with mass care facilities for pre-established embarkation and
departure points.
23.
Pharmaceutical requirements for persons with disabilityies, access, and functional needs
are coordinated by Maricopa County Department of Public Health (MCDPH).
24.
A cache of shelter support equipment including accessible durable medical equipment
and supplies are maintained and pre-positioned by the Arizona Department of Health
Services (ADHS), Arizona Department of Emergency and Military Affairs (DEMA), and the
American Red Cross (ARC) for use when shelters are opened. Note: Caches of durable
medical equipment areis limitedlimited and available quantitiesy may not support all needs
during Countycounty shelter operations.
25.
In coordination with MCDEM, the American Red Cross will conduct shelter facility surveys
in accordance with the Department of Justice /ADA Checklist for Emergency Shelters.
American Red Cross will enter all facilities with completed shelter surveys and facility
agreements into the National Shelter System database, updating “preferred” or “key”
shelter locations annually. MCDEM will also keep a separate shelter list of the same
‘preferred’ or ‘key’ shelters, should the Red Cross not be immediately available to offer
shelter information, or to validate surveyed shelter locations.
26.
American Red Cross will participate in whole- community planning efforts with Maricopa
County Animal Control and the Arizona Humane Society to provide assistance toassist
shelter management into ensuringe the inclusion of authorized service animals within the
general shelter operation.
27.
Maricopa County Department of Public Health will support the coordination of
pharmaceutical needs of individuals to include persons with disabilityies, access, and
functional needs.
Overall Actions Assigned to All Members
Response (During Event) Actions for ESF #6 - Mass Care
1.
Provide appropriate Mass Care information (number of occupants, meals served, etc.) to
the information processing section in the EOC.
2.
Alert persons and organizations identified in the mass care resource list about the possible
need for services and facilities.
3.
Coordinate the care of unattended minors with the appropriate government agencies.
4.
Coordinate food, hygiene, and medical exigencies for shelter populations in conjunction
with shelter medical staff and volunteers.
5.
Coordinate the necessary actions to ensure mass care facilities are opened and staffed.
6.
Provide functional support to DAFN populations within emergency shelters.
7.
Consider the availability of outside shelters to house displaced persons if area facilities
are full.
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127
8.
Obtain needed resources and supplies.
9.
Distribute supplies as appropriate.
10.
Identify any needed specialized resources that are unavailable to responding entities.
11.
Anticipate potential needs or problems and begin alerting appropriate resources to stand
by.
12.
Coordinate the pre-positioning of resources with other agencies.
13.
Recommend to the EOC Command Group the number and locations of mass care
facilities to be opened.
14.
Identify and provide staff to support shelter operations. This includes activation, staffing,
and management of shelter operations.
15.
Coordinate with the EOC for supplies needed and ensure each Mass Care facility receives
its supplies.
16.
Coordinate with the appropriate staff to establish communications, mark routes to the
Mass Care facilities, and establish traffic control systems.
17
Coordinate communications.
18.
Maintain existing equipment and follow established procedures for communicating with
organization personnel performing field operations.
19.
Estimate number of evacuees needing mass care.
20.
Identify undamaged mass care facilities that are also out of the way of secondary effect
threats, and/or located on high ground.
21.
Ensure each mass care facility has a highly- visible identity marker and sign that identifies
its location.
22.
Collect information from Mass Care Facility Managers to support the jurisdiction's efforts
to respond to inquiries from family members about the status of loved ones (name, home
address, phone, next of kin, etc.).
23.
Ensure individual and family support services are provided at the Mass Care facility.
24.
Open and operate co-located pet shelters.
25.
Anticipate and plan for the possibilities of having to create and obtain transportation to for
the whole community which includes DAFN populations.
26.
Coordinate with law enforcement to provide security at shelters.
27.
Coordinate with Communications and Resources, EOC, and Incident Command to
provide information regarding the disaster to evacuees and the public.
28.
Coordinate with law enforcement to identify the process of handling parolees, registered
sex offenders, and other individuals with legal reporting requirements.
29.
Coordinate with sState and community resources to identify housing options.
30.
Coordinate with the private sector to provide meals and necessary supplies to shelter
residents and staff.
31.
Ensure that opened mass care facilities are upwind or out of range of any hazardous
materials release location.
32.
Coordinate with the EOC Command Group regarding needs and priorities.
33.
Set specific priorities in consultation with the EOC Planning and Operations Sections.
34.
Maintain financial and legal accountability.
35.
Evaluate all requests for resources against known supplies.
36.
Provide proper identification for pets and companion animals to facilitate their post-event
retrieval by owners or owner's designated agents.
37.
If the scope of the incident is beyond the capabilities of this jurisdiction's resources, notify
the EOC Command Group.
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128
38.
MCDEM will keep a separate shelter list of the same ‘preferred’ shelters that the American
Red Cross keeps up-to-dateup to date via the electronic National Shelter System.
39.
Perform door-to-door welfare checks as requested through the EOC
40.
Prepare and plan for the handling of DAFN population.
Overall Actions Assigned to All Members
Recovery (Post EventPost-Event) Actions for ESF #6 - Mass Care
1.
Return borrowed resources and those obtained through agreement, lease, or rental when
those resources are no longer required.
2.
Plan for the gradual shut down of emergency Reception and Mass Care operations.
3.
Prepare Reception and Mass Care After- Action Report (AAR).
4.
Participate in after action meetings and prepare after action reports as requested.
5.
Coordinate with the State and community resources for long-term housing needs for the
whole community which includes AFN populations.
6.
Form a long-term recovery assistance team to help identify current assistance to
individuals and families, and identify any unmet needs.
7.
In conjunction with social service agencies - planning for further care of unattended minors
if parents/guardians have not been found by the end of the emergency.
8.
Implement plan for ending long-term feeding and shelter operations with a timeline as
alternatives become available.
Overall Actions Assigned to All Members
Mitigation Actions for ESF #6 - Mass Care
1.
Participate in the hazard identification process and identify and correct vulnerabilities.
2.
Participate in mitigation planning team meetings and work with local emergency
management to promote community preparedness.
3.
Develop mutual aid and other support agreements with surrounding jurisdictions and
foster private sector relationships.
4.
Organize and maintain access and operations plans for shelters of last resort and spillover
shelters.
5.
Exercise emergency plans for responses to shelter disease outbreak or radiological
contamination.
6.
Assist communities in recovery and resiliency planning.
Overall Actions Assigned to All Members
Protection Actions for ESF #6 - Mass Care
1.
Implement protection, resilience, and continuity planning, programs, training,s and
exercises.
2.
Determine jurisdictional priorities, objectives strategies, and resource limitations.
3.
Adhere to appropriate mechanisms for safeguarding sensitive and classified information
including law enforcement and healthcare related information.
III. Responsibilities
A. Primary Agency
Primary: Maricopa County Department of Emergency Management
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129
Preparedness (Pre-Event) Actions for ESF #6 - Mass Care
1.
Conduct shelter assessments with the American Red Cross and jurisdictional partners to
ensure suitability for the whole community and operational viability. Establish procedures
to offer reasonable accommodations to DAFN populations.
2.
Identify responsibilities for liaison roles with local and county partners.
3.
Identify pre-designated shelters that are in compliancecomply with FEMA and ADA
requirements. In the absence of available ADA shelters that are fully-compliantfully
compliant, offer reasonable accommodations to DAFN populations.
4.
Maintain a list of available shelter facilities.
Response (During Event) Actions for ESF #6 - Mass Care
1.
Monitor potential resource shortages in the jurisdiction during the emergency, locate
alternative suppliers, and present options to the EOC Command Group.
2.
Provide and maintain primary communications, Countycounty- and city- wide, and for the
EOC on a 24-hour basis using available public and private communications systems.
3.
If more than one shift of Reception and Mass Care Coordinators is needed at a Maricopa
County-run shelter, prepare and post a shift schedule.
Recovery (Post EventPost-Event) Actions for ESF #6 - Mass Care
1.
Continue to perform tasks necessary to expedite restoration and recovery operations.
2.
Plan recovery, reconstitution, mitigation, and other long-term actions.
3.
Provide documentation for possible financial reimbursement from recovery activities.
4.
Provide public information regarding safe re-entry to damaged areas.
5.
Have centralized Recovery Information Center staffed to provide people with information
on recovery, returns to affected areas, housing status, etc.
Mitigation Actions for ESF #6 - Mass Care
1
Update the hazard mitigation plan.
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131
ESF #7 - Logistics Management and Resource Support
Primary Agency:
Maricopa County Office of Procurement Service
Maricopa County Department of Emergency Management
Support Agencies:
Flood Control District of Maricopa County
Maricopa County Department of Transportation
Maricopa County Equipment Service
Maricopa County Facilities Management Department
Maricopa County Department of Finance
Maricopa County Manager Office
Maricopa County Sheriff’s Office
Arizona Department of Environmental Quality
Maricopa County Environmental Services Department
State and Federal Agencies
I. Purpose and Scope
A. Purpose
1.
The purpose of ESF #7 is to acquire the necessary resources to support disaster
operations. This process includes providing fiscal and logistical managerial support
through timely and efficient acquisition and distribution of resources, purchasing,
contracting, renting, and leasing of supplies and equipment. Also included are the roles of
providing coordination of the documentation of reimbursable expenditures.
B. Scope
1.
ESF #7 provides the operational framework for the resource management activities within
the scope of this function, to include:
a.
EOC logistics section operations
b.
Resource identification
c.
Resource procurement
d.
Resource coordination
e.
Facilities and logistics
f.
Personnel augmentation
g.
Logistic management
h.
Volunteer and donations management
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132
II. Concept of Operations
A. General ESF-Specific Items
1.
ESF #7 is consistent with Maricopa County Emergency Operations Center's methodology
and the requirements of the National Response Framework, the National Incident
Management System, and the Incident Command System. This structure and system
support incident assessment, planning, procurement, deployment, coordination, and
support operations to Maricopa County. Through the Maricopa County EOC, response to
an emergency or situation is conducted in a timely and appropriate manner.
2.
Procedures, protocols and plans for disaster response activities are developed to govern
staff operations at the Maricopa County Emergency Operations Center and in the field.
These are in the form of Emergency Operations Plans (i.e., Base Plan), Incident Annexes,
Support Annexes and Standard Operating Guidelines, which describe ESF #7 capabilities.
Periodic training and exercises are also conducted to enhance effectiveness.
3.
In a large event requiring local or State mutual aid assistance, ESF #7 will work with its
support agency counterparts to seek, procure, plan, coordinate and direct the use of
required assets.
4.1.
The focal point for all requests for resources will be the Maricopa County
Emergency Operations Center. Resource requests unable to be provided for in ESF #6
will be routed to ESF #7. In coordination with Logistics Section, the ESF #7 representative
will determine the sources of the needed resources. The representative will follow
procedures as outlined in the below procurement process.
a.
Procurement Process
i.
Equipment and materials will be procured from both intra-departmental and
inter-departmental supplies. Inter-departmental resource requests will be
submitted through the Maricopa County Emergency Operations Center,
Logistics Section Chief. Requests unable to be filled by County inventories
are procured from commercial vendors. Sources include assets within
cCounty government and the municipalities. During disaster situations, all
resources within cCounty government agencies are considered available.
Coordination for such resource reallocation will be accomplished within the
Maricopa
County
Emergency
Operations
Center.
If
necessary,
reimbursement will be made in accordance with local directives.
ii.
If needed supplies and equipment are not available within Countycounty
government resources, the Maricopa County Emergency Operations
Center will attempt to purchase or lease them from commercial sources.
iii.
When resources cannot be acquired through local sources, commercial
sources, or mutual aid, requests for these items will be made to the State
Emergency Operations Center. These requests may be filled by state
resources, iIntra- state mutual aid, interstate mutual aid, or federal
resources.
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133
iv.
School districts have ADA- compliant transportation resources with their
high frequency of wheelchair- capable school buses/vehicles. In times of
disaster or emergency events, school districts may be called upon to
provide these resources to assist with transportation needs of the whole
community.
v.
Valley Metro/Regional Public Transportation Authority (RPTA) is the public
transportation provider and assists in the coordination of ADA- compliant
transportation for Medicaid, Transportation Disadvantaged (TD) program
members. Regional Public Transportation does not fall under any local,
county, state, or tribal jurisdiction-; it is an independent government
contractor organization. In time of emergency, Regional Public
Transportation may be called upon to assist with evacuations and
transportation resources.
vi.
Maricopa County Office of Procurement Services maintains lists of vendors
and suppliers of equipment, materials, and services needed during disaster
response and recovery operations. In addition, the Maricopa County
Emergency Operations Center maintains a comprehensive database of
resources that may be needed during disasters. In some cases,
contingency contracts may be written for known critical services or items.
vii.
The Arizona Mutual Aid Compact may be implemented as necessary to
obtain required goods and services from other jurisdictions.
viii.
Contracts for resources or services will be initiated through the Maricopa
County Procurement Code. Contracts will be managed by the agency
responsible for the support provided.
ix.
The Maricopa County Emergency Operations Center will conduct
operations in accordance with all local, state, and federal laws and
regulations.
x.
Information is disseminated to volunteer groups, vendors, and other
governmental agencies that may supplement local resources in a variety
of ways.
xi.
Transportation requirements which will be coordinated through ESF #1,
Transportation.
xii.
All available transportation assets will be used to deliver resources to
affected areas.
xiii.
Sources include Countycounty and municipal assets, as well as those
belonging to private nonprofit organizations.
xiv.
Existing Countycounty resources will be transported to the disaster area by
the Countycounty department normally responsible for saidthe resources.
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134
xv.
Commercial vendors are responsible for transportation of their own
products/services.
b.
Storage Areas.
i.
The replacement of any damaged or destroyed facilities would be
accomplished by relocating the affected personnel to other Countycounty-
owned buildings or space obtained as outlined above., Relocation will
occurtemporarily until the damaged facilities can be repaired or replaced
by Countycounty personnel or through contractual arrangements secured
on an emergency basis.
ii.
It is the responsibility of agencies receiving loaned property to maintain
appropriate accountability of items received.
iii. Agencies will monitor and track loaned items.
iv. Documentation will be provided to lending organizations for their records.
v.
Intra-departmental property/equipment requests are documented and
submitted via ESF #7.
5.2.
Resource directories for contacts toward pertaining to equipment, materials, and
personnel may be obtained by several avenues such as intradepartmental and
interdepartmental inventory lists.
6.3.
Resource requests and management are handled by the requesting agency
through ESF #7 with concurrence by the Finance Section Chief and EOC Director.
Requests are submitted and routed through the Logistics protocols as defined by the local
EOC. ResourcesRequests unable to be met inprovided by the local jurisdictions may be
requested from other jurisdictions.
0.
Tracking resources is an essential duty for all EOC positions. ESF #7 should not only
focusshall plan for both on the mobilization and of resources but also the demobilization
of resources to minimize the financial impact of the event. Offers of unrequested
undesignated assets and donations will need to be effectively coordinated to ensure timely
delivery of goods and services to those affected by disasters.
B. Direction and Control
1.
This ESF complies with the National Response Framework and the National Incident
Management System (NIMS). The NIMS guides the direction and control system adopted
by the Maricopa County Department of Emergency Management, which functions as the
official disaster prevention, protection, response, preparedness, recovery, and mitigation
organization within Maricopa County.
2.
Under
the
Incident
Command
System
structure,
the
Planning,
Logistics,
Finance/Administration, and Operations Sections at the Maricopa County Emergency
Operations Center assist the incident commander in carrying out the overall mission.
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135
3.
In accordance with a mission assignment each primary and/or support organization
assisting will retain administrative control over its own resources and personnel, but will
be under the operational control of the primary agency for ESF #7. Delegation of mission
operational control may be delegated to the field by the Maricopa County Emergency
Operations Center.
C. Alerts and Notifications
1.
ESF #7 will be activated or placed on standby upon notification by the Maricopa County
Emergency Operations Center. The representatives or designees of the primary agency
will manage the emergency activities. If additional support is required, the primary and
support agencies may jointly manage activities.
D. Actions
1.
Actions carried out are grouped into phases of emergency management: Preparedness,
Response, Recovery, and Mitigation. Each phase requires specific skills and knowledge
to accomplish the tasks and requires significant cooperation and collaboration between all
agencies and the intended recipients of service.
1.
Overall Actions Assigned to All Members
Overall Actions Assigned to All Members
Preparedness (Pre-Event) Actions for ESF #7 - Logistics Management and Resource Support
1.
Establish adequate shift schedules of Resource personnel for greater than 24-hour
operational periodss.
2.
If the current Resources staff is not large enough to handle coordination needs or
problems, make arrangementsarrange to expand the staff.
3.
Cooperate with Transportation to develop strategies for transporting materials through
restricted areas, quarantine lines, law enforcement checkpoints, and other transportation
restrictions.
4.
Identify how access will be granted and tracked to critical or limited access sites following
an incident.
5.
Collect, process, and disseminate information to and from the EOC.
6.
Identify how resources are inventoried and tracked.
7.
Identify and establish SOPs for points of distributions and staging areas.
8.
Identify information technology disaster plan to assist in restoration of computer
resources.
9.
Anticipate potential warning needs or problems and begin alerting appropriate warning
resources.
10.
Consider preplanning staging areas, points of distribution, mobilization sites, cross- dock
locations, and logistics support bases.
11.
Consider preplanned mutual aid requirements.
12.
Consider the jurisdictional mitigation plan- defined threats for logistics requirements.
13.
Establish Resources Support personnel check-in and check-out procedures as required.
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Overall Actions Assigned to All Members
Response (During Event) Actions for ESF #7 - Logistics Management and Resource Support
1.
Provide support for emergency responders.
2.
Work with the EOC staff to establish priorities and logistics resource requests according
based on establishedto priorities.
3.
Set specific priorities in consultation with the EOC Command Group.
4.
Allocate resources to whole community as prioritized.
5.
If necessary, establish staging areas, distribution sites, and mobilization centers.
6.
Coordinate with ESF #12, Energy to support missions with limited fuel availability.
7.
Anticipate potential needs or problems and begin alerting appropriate resources to stand
by.
8.
Relocate essential resources outside of threatened area when required.
9.
Obtain resources to assist the dissemination of public information, communication,
sheltering, etc. for the whole community.
10.
Coordinate and distribute supplies as necessary.
11.
Activate mutual aid agreements as required.
12.
Cooperate with the EOC, incident command, neighboring communities, and regions to
provide logistics support for larger incidents.
13.
Coordinate with the EOC Command Group regarding needs and priorities.
14.
Provide and maintain primary communications, cCount-y and city- wide, and for the EOC
on a 24-hour basis using available public and private communications systems.
15.
Maintain financial and legal accountability.
16.
Execute functional coordination and oversight of all Resources Support activities.
17.
Provide Resources Support summary information to EOC Director and ESF #5,
Emergency Management, as requested.
18.
Consider demobilization planning as required.
19.
Consider staffing and logistics operations for 24-hour operations.
20.
Develop a logistics plan that supports the Incident Action Plan.
21.
Provide input to and review the communications plan, the medical plan, and the traffic
plan.
22.
Review facility support requirements.
23.
Review ground support requirements including fuel, maintenance, and repair of
equipment.
24.
Activate contracts for support of emergency response actions.
25.
Monitor resource shortages during the emergency and develop solutions.
Overall Actions Assigned to All Members
Recovery (Post EventPost-Event) Actions for ESF #7 - Logistics Management and Resource
Support
1.
Continue to perform tasks necessary to expedite restoration and recovery operations.
2.
Return borrowed resources and those obtained through agreement, lease, or rental when
those resources are no longer required.
3.
Participate in after action meetings and prepare after action reports as requested.
4.
Stand down any facilities no longer in use.
5.
Clean, repair, and perform maintenance on all equipment before returning to normal
operations or storage.
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137
6.
Participates in the development of After- Action Reports (AAR) and Improvement
Plans (IP).
7.
Provide or obtain supporting documentation for purchases made under Declaration of
Emergency.
Overall Actions Assigned to All Members
Mitigation Actions for ESF #7 - Logistics Management and Resource Support
1.
Participate in the hazard identification process to identify and correct vulnerabilities.
2.
Participate in mitigation planning team meetings and work with local emergency
management to promote community preparedness.
Overall Actions Assigned to All Members
Protection Actions for ESF #7 - Logistics Management and Resource Support
1.
Implement protection, resilience, and continuity planning, programs, training,s and
exercises as appropriate.
2.
Determine requirements for protected stakeholder information sharing.
3.
Determine jurisdictional priorities, objectives strategies, and resource limitations.
4.
Control and limit access to critical locations and systems.
III. Responsibilities
A. Primary Agencies
Primary: Maricopa County Office of Procurement Services, Maricopa County Department
of Emergency Management
Preparedness (Pre-Event) Actions for ESF #7 - Logistics Management and Resource
Support
1.
With the EM Director, combine the current emergency priorities with existing resource
priorities.
2.
Establish contact with private resources that could provide support during an emergency.
Develop any necessary on-call contracts to provide resources.
3.
With the Finance Section, review emergency contracting procedures.
4.
Identify liaison roles with the sState and adjacent county Resources Support officials.
5.
Report resource status and potential problems to the Logistics Chief.
6.
Establish and maintain an inventory of resources, including personnel, equipment, supplies,
and facilities.
Response (During Event) Actions for ESF #7 - Logistics Management and Resource
Support
1.
Obtain needed resources and supplies.
2.
Maintain an inventory system to track supplies used during the disaster.
3.
Track resources during incident and ensure equipment maintenance is conducted and
documented.
4.
Maintain accurate records of resources utilized and submit reports.
5.
Monitor potential resource shortages in the jurisdiction during the emergency and present
options to the EOC Director.
6.
Generate detailed information on needs and logistics that the higher levels of government
may not have.
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138
7.
Evaluate all requests for resources against known supplies.
8.
Execute functional coordination and oversight of all logistics activities.
9.
Request activation of higher purchase card limits.
Recovery (Post EventPost-Event) Actions for ESF #7 - Logistics Management and
Resource Support
1.
Provide documentation for possible financial reimbursement process for recovery activities.
2.
Reallocate supplies or inventory. Dispose of perishable or limited- viability supplies.
3.
Provide or obtain supporting documentation for purchases made under Declaration of
Emergency.
Mitigation Actions for ESF #7 - Logistics Management and Resource Support
1.
Assess resource capabilities.
2.
Ensure access to commonly-required goods and services through existing contracts or
reciprocal agreements/mutual aid compacts.
Protection Actions for ESF #7 - Logistics Management and Resource Support
1.
Analyze key dependencies and interdependences related to logistics and supply chain
operations.
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ESF #8 - Public Health and Medical Services
Primary Agency:
Maricopa County Department of Public Health
Support Agencies:
American Red Cross
Maricopa County Department of Emergency Management
Maricopa County Animal Care and Control
Maricopa County Air Quality Department
Maricopa County Correctional Health Services
Maricopa County Environmental Services Department
Maricopa County Human Services Department
Maricopa County Risk Management Department
Maricopa County Office of the Medical Examiner
Maricopa County Planning and Development Department
Maricopa County Sheriff's Office
Arizona Health Care Cost Containment System
Maricopa County Community Organizations Active in DisasterCommunity-based Agencies
Faith-based Agencies
Arizona Coalition for Healthcare Emergency Response
Arizona Volunteer Organizations Active in Disaster
Medical Reserve Corps
State and Federal Agencies
I. Purpose and Scope
A. Purpose
1.
The purpose of ESF #8 is to provide health and medical coordination in support of
emergency events in Maricopa County. It can provide the mechanism for personnel and
resources to support primary emergency management objectives through prevention,
preparedness, protection, response, recovery, and mitigation.
B. Scope
1.
ESF #8 is a functional annex to the Maricopa County MCEOP and this ESF describes the
actions required to coordinate public health and medical services during a disaster. It
addresses:
a.
Emergency Medical Services (EMS) activities
b.
Coordination among community hospital partners
c.
Mass fatality partnerships in planning
d.
Community planning with other health care providers
Emergency Operations Plan
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140
e.
Behavioral health (mental health) activities
2.
Most of the agencies involved in public health and medical services activities have existing
emergency plans and procedures. ESF #8 is not designed to take the place of these plans;
rather it is designed to complement, support, and reference existing plans and procedures.
3.
ESF #8 supports the health and medical response during a threat to the health and
wellbeing of the community caused by a biological, disease, chemical, or pandemic
incident.
4.
Public Health and the American Red Cross provides coordinated resources to support the
medical needs associated with mental health, behavioral health, and medical needs of
DAFN members of the community.
II. Concept of Operations
A. GeneralESF-Specific Items
1.
ESF #8 is consistent with the Maricopa County Emergency Operations Center's
methodology, the requirements of the National Response Framework, the National
Incident Management System, and the Incident Command System (ICS). This structure
and system supports incident assessment, planning, procurement, deployment, and
coordination and support operations to Maricopa County. Through the Maricopa County
EOC, response to an emergency or situation is conducted in a timely and appropriate
manner.
2.
Procedures, protocols and plans for disaster response activities are developed to govern
staff operations at the Maricopa County Emergency Operations Center and in the field.
These are in the form of Emergency Operations Plan (i.e., Base Plan), annexes and
standard operating guidelines, which describe ESF #8 capabilities. Periodic training and
exercises are also conducted to enhance effectiveness.
3.
In a large event requiring local or State mutual aid assistance, this ESF will work with its
support agency counterparts to seek and procure, plan, coordinate and direct the use of
required assets.
4.1.
When an event is focused in scope to a specific type or response mode (i.e.,
hospital evacuation, biological threat, hazardous materials release, pandemic disease, or
radiological event) technical and subject matter expertise may be provided by an
appropriate person(s) from a supporting agency. The person(s) with skills pertinent to the
type of event will advise and/or direct operations within the context of the ICS structure.
5.2.
The Maricopa County Air Quality Department or the Arizona Department of
Environmental Quality will issue a High Air Pollution Advisory when air pollution in the
metropolitan area is forecast to reach a predetermined level. Under a High Air Pollution
Advisory, the whole community is encouraged to voluntarily eliminate activities that
increase air pollution, and a mandatory restriction on wood burning will go into effect. If
the threat to the public’s health appears to be particularly serious, the Director of ADEQ
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Annex A
141
may recommend that the Governor declare an Air Quality Emergency. If the Governor
concurs with this recommendation, the Governor will declare an Air Quality Emergency
6.
Throughout the response and recovery periods, the Maricopa County Emergency
Operations Center will evaluate and analyze information regarding medical, health and
public health assistance requests for response, develop and update assessments of
medical and public health status in the impact area, and do contingency planning to meet
anticipated demands. If additional support is necessary, the Maricopa County Emergency
Operations Center will contact the supporting agencies and other EM's to request
applicable support activities.
7.3.
Medical Surge
a.
In the event of a disaster, it is necessary to use surge capacity to provide
emergency care and appropriate definitive management of patients. Bed counts
alone do not determine surge capacity or the ability to care for patients. The
hospital has internal policies, plans, and procedures for patient surge within their
facilities, including requesting medical material and pharmaceuticals and
coordinating mass fatality responses.
b.
ESF #8 will monitor the EMSystem application in the Maricopa County Emergency
Operations Center to maintain awareness of the availability of beds at hospitals
within their jurisdiction and surrounding counties. Hospitals in Maricopa County will
be requested to update their bed availability at the time of a disaster or large-scale
emergency through a bed status alert initiated at the regional or state level. The
hospital will update bed status alert(s) as requested to assist with planning of
patient transfers.
c.
The health and medical community have a decontamination plan and access to
necessary equipment. The health and medical community also have trained
individuals who can assist and perform decontamination activities for patients.
d.
Health and medical entities have processes and policies for medical surge
capabilities. These internal plans provide details with internal patient tracking
procedures. Patients seen as a duringresult of an emergency will be tracked
utilizing these procedures. The number of patients seen, and disposition, and
status of these patients will be coordinated throughout the day by ESF #8.
Hospitals will follow CMS and HIPAA regulations when reporting patient
information. All participating health and medical organizations will assist in
determining the health and medical impact of the emergency on the community.
e.
Health and medical entities protect the privacy of individually- identifiable health
information. ESF #8 follows standards to protect information and will utilize internal
policies for reunification of patients with family. Staff will coordinate efforts, when
possible, to gather missing persons information from participating health and
medical partners and response organizations to cross- reference with data
received from ESF #6 Mass Care, Housing, and Human Services. If staff recognize
a patient identified as missing on the American Red Cross Safe and Well or
another missing person data system, staff will verify, to the extent possible, the
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142
validity of their reunification need and, if acceptable, provide the current location
of the patient to the requesting family member.
f.
In the event individuals need additional transportation to health and medical
facilities, ESF #8 will coordinate with ESF #1, Transportation.
g.
During a large-scale emergency, emergency room departments, treatment
centers, and other medical clinics across the community may see an influx in
patients. An Alternate Care Site is a community-based location that may provide
additional treatment area(s) with a specific minimum level of care for patients. An
Alternate Care Site may be established at sites where no medical care is usually
provided or at medical facilities where the usual scope of medical services does
not normally include large-scale urgent care or traditional inpatient services. If an
Alternate Care Site is needed to respond to a surge of patients beyond community
capabilities, the health and medical entities within Maricopa County will consider
options for an Alternate Care Site sites to care for ill patients who would otherwise
seek care at hospitals and community health centers.
h.
Through preparedness planning, the community has developed regional
relationships within the health and medical sector. This provides additional access
to medical surge supply trailers, field hospital trailers, health and medical supplies,
and specialized equipment which may be necessary for response. The ESF #8
primary agency will follow standard procedures for requests in the event these
assets are needed to support operations and improve health delivery during an
emergency.
8.4.
Epidemiology and Surveillance
a.
Maricopa County Department of Public Health is responsible for conducting
disease surveillance and investigation within Maricopa County and maintains
access to an electronic disease tracking and surveillance system.
b.
The Maricopa County Department of Public Health conducts disease surveillance
and investigation activities in partnership with local hospitals, physician’s offices,
clinics, schools, and pharmacies to maintain an overall assessment of disease
outbreaks or clusters within the Countycounty. These activities also provide a
reporting avenue from these organizations to the Maricopa County Department of
Public Health to identify and contain disease outbreaks. The Maricopa County
Health Department also utilizes neighboring counties and state assistance in
disease surveillance and investigation as part of a coordinated statewide public
health system.
c.
Maricopa County Department of Emergency Management has identified
vulnerabilities
within
the
community.
In
the
event
of
a
radiological
emergency, Reception and Care Center (RCC) guidance is available to assist
Maricopa County with this process and would be used as guidance for population
monitoring of Countycounty residents. At the RCC, citizens will be asked to provide
information regarding their location and possible exposure to the radiological
emergency. This will assist the Maricopa County Department of Public Health,
Arizona Department of Health Services, and the Centers for Disease Control and
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Prevention, in providing appropriate surveillance and follow- up after this type of
emergency.
9.5.
Fatalityies Management
a.
Maricopa County recognizes the need to organize local agencies and resources
to plan for and respond to an incident resulting in catastrophic loss of life. Natural
disasters frequently overwhelm local systems that care for the deceased.
Consequently, tThe responsibility for the immediate response falls on local
organizations and communities. Management of the deaddecedents requires
coordination forof body recovery, short and long-term storage, identification, burial
arrangements, and support forof affected population and relatives.
b.
Maricopa County Department of Emergency Management will coordinate with
Maricopa County Medical Examiner, funeral directors, mortuary services, and
coordinating group(s)/team(s) early during an emergency to ensure required
resources, assessment activities, and the responsible agencies implement
appropriate plans.
c.
Following an emergency, when requested and in coordination with its partner
organizations, ESF #8 will assist or help identify resources to support the Maricopa
County Medical Examiner, medical professionals, and law enforcement agencies
in:
i.
Tracking and documenting of human remains and associated personal
effects.
ii.
Reducing the hazard(s) presented by chemically, biologically, or
radiologically contaminated human remains to the greatest extent possible
(when indicated and possible).
iii.
Establishing temporary morgue facilities.
iv.
Determining the cause and manner of death. When the determination of
the cause of a death is held to be in the public interest or a child under the
age of 18 dies, the Maricopa County Medical Examiner shall be notified.
The Maricopa County Medical Examiner shall decide if an investigation
shall take place.
v.
Collecting ante- mortem data in a compassionate and culturally- competent
fashion from authorized individuals.
vi.
Performing postmortem data collection and documentation.
vii.
Identifying human remains using scientific means (e.g., dental, pathology,
anthropology, fingerprints, and DNA samples).
viii.
Preparing, processing, and returning human remains and personal effects
to the authorized person(s) when possible.
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ix.
Providing technical assistance and consultation on fatality management
and mortuary affairs.
x.
Coordinating with behavioral health, social workers, counselors, and
community mental health centers in support of the affected population and
relatives.
d.
During an event, first responders will follow appropriate policies, procedures, and
guidelines to ensure safety precautions are appropriate and implemented.
10.6.
Maricopa County Fatality Management Plan
a.
The Mass Fatality Management Plan provides guidelines, procedures, and official
forms to be utilized by the Maricopa County Office of Medical Examiner (OME) in
the event of a Mass Fatality Incident. It is maintained and updated by the Maricopa
County Medical Examiner’s Office. Any incident consistent with one or more of the
following criteria may precipitate dictate the activation of the Countycounty Mass
Fatality Management Plan:
i.
Any incident having the potential to causeyield 20 or more fatalities.
ii.
Any incident involving a protracted or complex decedent recovery
operation.
iii.
Any situation in which there are remains contaminated by chemical,
biological, radiological, nuclear, or explosive agents or materials.
iv.
Any situation in which there are decedents than can be recovered and
examined by the Maricopa County Medical Examiner’s Office or their
associated resources within a customary timeframe.
v.
Any incident or other special circumstance requiring a multi-agency or
regional response to support Mass Fatality Management operations.
11.7.
Pre-Hospital Care
a.
Maricopa County promotes local and regional coordination and cooperation in
emergency pre-hospital care for mass casualty events, including those that involve
children. During an emergency, pre-hospital care may involve more than one
jurisdiction;, therefore, ICS will be used to help standardize organizational structure
and common terminology. Additionally, ICS will be used to ensure a useful and
flexible management system that is practical for incidents involving multi-
jurisdictional and multi-agency response, especially those in the field.
b.
Pre-arrival assessments will be conducted by Emergency Medical Services and
notification procedures to dispatch, hospitals, and other mutual aid partners, will
be activated.
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145
c.
Triage procedures, ambulance diversion guidelines, EMSystem protocols/ and
policies, pediatric guidelines, and other community and internal agency plans have
been developed and may be implemented in response to this type of emergency.
d.
Medical mutual aid may be necessary and implemented during a mass casualty or
large-scale emergency.
12.8.
Medical Countermeasure Dispensing
a.
The primary goal of the Maricopa County Department of Public Health's mass
dispensing program is to provide lifesaving medical countermeasures to citizens
and visitors of Maricopa County in a timely manner in response to a health and
medical emergency. This program is led by the Maricopa County Department of
Public Health and includes many of the Countycounty’s other departments, health
and medical partner organizations, and private companies. The Maricopa County
Department of Public Health has developed a Mass Dispensing Standard
Operating Guide (SOG) which will be used during an emergency as a guide for
providing vaccines and pharmaceuticals at Point of Dispensing (POD) sites for the
public.
13.9.
Medical Material Distribution
a.
During a time of disaster, state and federal medical material and pharmaceuticals
may be made available to Maricopa County. To access these assets, a
coordinated resource management and requesting process must be in place for
participating agencies. This process promotes the full utilization of local medical
equipment and supplies, as well as the exhaustion depletion of services available
locally. With the exhaustion depletion or imminent exhaustion of these local
supplies and services, requests can be made to Maricopa County. Procedures for
requesting medical materials can be found in the Maricopa County Department of
Public Health Strategic Stockpile Annex.
b.
Health and medical entities have processes in place for requesting medical
countermeasures, including but not limited to the Strategic National Stockpile
(SNS), CHEMPACK (nerve agent and organophosphate antidotes), and the
Chemical Event Shipping Supply Location (CESSL) program.
14.10.
Non-Pharmaceutical Interventions
a.
In the case of large-scale outbreaks of naturally occurring novel influenza or new
diseases of public health concern such as Ebola Virus Disease, SARS, or
artificially- introduced biological agents in connection with bioterrorism, the
Maricopa County Department of Public Health may also issue advisories or
recommendations for the closure of public buildings, events, and activities. In
partnership with local school districts, schools may also be dismissed to aid in
disease containment measures.
b.
When necessary, the Maricopa County Emergency Operations Center will
coordinate with ESF #13 Public Safety and Security to ensure the safety of public
and community members related to isolation and quarantine.
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15.11.
Responder Health and Safety
a.
Health and medical officials may be requested to provide information related to
agents or diseases and appropriate measures to take in order toto protect the
health, medical, and emergency services sector responders. Officials may be
asked to serve as subject matter experts and information resources to make health
and safety recommendations to incident management staff and safety officers.
b.
Maricopa County participates in the Maricopa County Multi-Jurisdictional Hazard
Mitigation Plan.
c.
ESF #8 can make a resource request through MCDEM in order toto obtain
personal protective equipment (PPE) to ensure the safety and health of first
responders.
d.
Counseling services available throughout the community for those affected with
behavioral health needs. This is outlined under the Behavioral Health section of
this ESF.
16.12.
Volunteer Management
a.
Volunteer resources may be available through the Arizona Emergency System for
Advance Registration Volunteer Health Professionals, Community Emergency
Response Teams, the American Red Cross, Medical Reserve Corps, and other
community organizations active in disasters.
17.13.
Environmental Health
a.
Describe Manage the vector and/or animal control responsibilities in the
Countycounty.
b.
ManageDescribe capabilities for evaluating structures and area for habitability and
other environmental health concerns.
c.
ManageDescribe coordination efforts with public water suppliers to ensure safe
drinking water to communities.
18.14.
Behavioral Health
a.
ESF #8 will coordinate with behavioral health professionals and organizations
within the Countycounty and with the Regional Behavior Health Authority to
promote behavioral health response and recovery needs. The primary agency will
work with behavioral health, social workers, counselors, substance abuse
professionals, and community mental health centers. Behavioral health will also
focus on the long-term recovery responses and facilitation of communicating
appropriate and accurate information to allay public concerns.
19.15.
Demobilization and Recovery
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Annex A
147
a.
When the order for demobilization has been made, the primary agency will notify
health and medical response entities. Each agency should consider their property
and business impact for returning to normal facility operations.
i.
As needs for personnel decrease, personnel should report to the debriefing
area or standard area of operations as directed by their supervisor.
Positions will deactivate in a phased manner as outlined by internal plans
and policies.
ii.
All equipment and supplies shall be returned or disposed of. Health and
medical supplies and equipment should be repaired, repacked, and
replaced as needed.
iii.
Any plans to salvage, restore, and recover the impacted facility will initiate
upon approval frombe approved by applicable local, sState, and fFederal
law enforcement and emergency service authorities.
B. Direction and Control
1.
During a state of emergency, Maricopa County health and medical response activities will
be coordinated through the Maricopa County Emergency Operations Center,; which will
serve as the source of all direction and control. Under the Incident Command System
structure, the Planning, Logistics, Finance/Administration, and Operations Section and
staff at the Maricopa County Emergency Operations Center assist the incident
commander in carrying out the overall mission. Resources for response are modular and
scalable, depending on the type, size, scope, and complexity of the emergency or disaster
event.
The Maricopa County Emergency Director or designee provides direction and control to
include mission assignments, mutual aid, contracts for goods and services, and recovery
and mitigation activities.
2.
A
staffing
directory,
the
Emergency
Operations
Plan,
its’
accompanying
appendices, ESFs, and standard operating guidelines are maintained by the Maricopa
County Department of Public Health. The Maricopa County Department of Public Health
is responsible for ensuring contact information is accurate and ready for response.
3.
Agencies may serve in field operations (i.e., Disaster Recovery Center operations,
intrastate and/or interstate mutual aid assistance, etc.).
4.
When a request for assistance is received by the Maricopa County Emergency Operations
Center, it is assigned to the agency or agencies that have the most appropriate resources
and expertise to accomplish the task.
5.
The Maricopa County Department of Emergency Management will assist in the
coordination of state response efforts under the provisions of a Governor’s Disaster
Declaration.
C. Alerts and Notifications
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Annex A
148
1.
The primary agency notified will report to the Maricopa County Emergency Operations
Center if so advised or requested by Maricopa County Department of Emergency
Management.
2.
The Coordinator and/or the Maricopa County Department of Emergency Management will
provide notification to support agencies as outlined in internal call- down procedures. The
Coordinator will continue to update those agencies as the situation progresses and upon
demobilization and recovery.
D. Actions
1.
Actions carried out by ESF #8 are grouped into phases of emergency management:
Preparedness, Response, Recovery, and Mitigation. Each phase requires specific skills
and knowledge to accomplish the tasks and requires significant cooperation and
collaboration between all ESF #8 agencies and the intended recipients of service.
1.
Overall Actions Assigned to All Members
Overall Actions Assigned to All Members
Preparedness (Pre-Event) Actions for ESF #8 - Public Health and Medical Services
1.
Determine the nature and scope of the disaster or incident by consulting with the EM
Director.
2.
Determine the availability of resources for hospital facilities, capacity, staff, EMS,
volunteers, and outside assistance.
3.
Anticipate health and medical requirements for DAFN populations.
4.
Identify fatality management capabilities.
5.
Have working plans for patient transport to all sites, including overflow and out- of- area
locations.
6.
Designate alternative sites, extra jurisdictional if needed, for patient capacity exceeding
capabilities.
7.
Coordinate with Mass Care to identify DAFN individuals in advance of, during, and
following an emergency.
8.
Identify hospitals' ability to perform decontamination of patients and service animals.
9.
Identify behavioral health response capabilities.
10.
Develop procedures to appropriately vet and release casualty and fatality information to
families.
11.
Participate in the Hospital Preparedness Program.
12.
Coordinate credentialing and privileging procedures to utilize volunteer behavioral health
professionals and other staff.
13.
Coordinate behavioral health capabilities of relevant medical first responders.
14.
Coordinate Countycounty's behavioral health disaster team in conjunction with local
health departments.
15.
Coordinate activities in preparing DAFN populations for disasters.
16.
Collaborate with Maricopa County Environmental Services Department, Maricopa County
Department of Public Health, Arizona Department of Health Services, state environmental
protection or quality, and EPA surveillance programs to identify environmental health
threats.
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Annex A
149
17.
Collaborate with the Arizona Department of Agriculture, Arizona Department of Health
Services, CDC, FDA, and related organizations on programs tracking potential pandemics
and epidemics.
18.
Plan for decontamination activities.
19.
Provide vaccinations against preventable diseases including tetanus, influenza, and
pertussis.
20.
Provide hand washing and other disease prevention campaign activities.
Overall Actions Assigned to All Members
Response (During Event) Actions for ESF #8 - Public Health and Medical Services
1.
Start a Unit Log (ICS 214) to hand-record anything not covered in this checklist.
2.
Coordinate with private sector hospital and EMS services to ensure adequate
communication during response activities.
3.
Coordinate health support and medical operations and locations for DAFN populations
(SL, deaf, hard- of- hearing, visually- impaired, etc.) assistance staff call down list.
4.
Ensure that emergency medical teams responding to a disaster site establish a medical
command post per local policy and procedure.
5.
Rapidly assess health and medical needs by means of first responder reports, visual
surveillance, casualty reports, and hospital care center informal polling.
6.
Screen and coordinate with incoming groups such as Disaster Medical Assistance Teams
(DMAT) and medical volunteers.
7.
Ensure that positive identification and proof of licensure is made for all volunteers.
8.
Maintain a patient-casualtypatient casualty tracking system.
9
Maintain accurate records of resources utilized and submit reports.
10.
Help coordinate efforts to respond to inquiries from family members concerned about
loved ones.
11.
Coordinate medical operation activities and resource needs for the following: health
departments, hospitals, EMS, environmental health agencies, pharmacies, behavioral
health centers and teams, clinics, funeral directors, and the Maricopa County Medical
Examiner.
12.
Coordinate support activities with Mass Care for DAFN populations at shelters.
13.
Coordinate provision of prophylaxis, protective gear, and decontamination facilities for
personnel.
14.
Communicate incident- related health and medical information to citizens including DAFN
at-risk populations.
15.
Activate community alternate care sites.
16.
Operate community alternate care sites or locate willing out of area providers and
coordinate patient transport to them.
17.
Coordinate fatality management process and request additional support.
18.
Determine the extent or medical threat of contamination from chemical, radiological, or
infectious agents.
19.
Transport symptomatic individuals to appropriate health facilities prior to their entering
mass prophylaxis site.
20.
Through monitoring, identify individuals who have an adverse reaction to prescribed
medication and initiate alternate therapies (coordinate supplies of alternate drugs in
connection with these cases).
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Annex A
150
21.
Maintain communications with transportation vendors during distribution of medical
supplies and route in accordance with access information from MCDOT.
22.
Track the injured.
23.
Report incident related injuries and fatalities to the EOC.
24.
Activate and perform decontamination of patients, service animals, and pets.
25.
Provide numbers of available beds, resources, medical capabilities, and medical
specialties.
26.
Coordinate mortuary services during an emergency.
27.
Coordinate and activate behavioral health care activities.
28.
In coordination with partner agency, conduct decontamination activities from chemical,
radiological, or biological agents.
29.
Coordinate the pre-positioning of resources with other agencies.
30.
Maintain existing equipment and follow established procedures for communicating with
organization personnel performing field operations.
31.
Activate family reunification policies or procedures to be used by Medical Response.
32.
Coordinate with the Red Cross and other charities to provide help for mass medical care
and treatment of displaced populations and; designate personnel as liaisons.
33.
Coordinate critical incident stress management services to the community and to first
responders. These services may include on-scene support, individual consults, defusing,
and community briefings.
34.
Coordinate with law enforcement, fire services, emergency medical services, and other
necessary agencies to monitor and enforce restrictions, if necessary.
Overall Actions Assigned to All Members
Recovery (Post EventPost-Event) Actions for ESF #8 - Public Health and Medical Services
1.
Plan recovery, reconstitution, mitigation, and other long-term actions.
2.
Plan for the gradual shut down of emergency health and medical operations.
3.
Prepare Health and Medical After-Action Report (AAR).
4.
Inspect food service establishments prior to resuming business.
5.
Record damage assessment information.
6.
Coordinate with health and medical sector agencies submitting response and recovery
information to emergency management.
7.
Report damage to hospitals.
8.
Coordinate restoration of water and wastewater capabilities, and provide testing and
delivery system integrity inspections.
9.
Maintain post-event exposure logs, and rosters of patients and personnel for hazardous
material or pathogen exposure.
10.
Coordinate the transition from trauma and emergency care to subsequent chronic needs
patient surge.
11.
Refer personnel to mental health professionals for post-traumatic stress disorder
screening or debriefing as needed.
12.
Refer patients to local mental health professional upon determination of the need for
further psychological assessment or treatment.
Overall Actions Assigned to All Members
Mitigation Actions for ESF #8 - Public Health and Medical Services
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Annex A
151
1.
Conduct joint training exercises with law enforcement, EMS, firefighters, and other first
responders to handle infectious biohazard incident responses.
2.
In conjunction with food industry and FDA, participate in warning and recall of dangerous
or contaminated products.
3.
Collect and implement mitigation strategies from experts including toxicologists,
epidemiologists, radiation protection services, etc.
4.
Participate in mitigation planning team meetings and work with local emergency
management to promote community preparedness.
Overall Actions Assigned to All Members
Protection Actions for ESF #8 - Public Health and Medical Services
1.
Determine requirements for protected stakeholder information sharing.
2.
Determine jurisdictional priorities, objectives strategies, and resource limitations.
3.
Adhere to appropriate mechanisms for safeguarding sensitive and classified information
including law enforcement and healthcare related information.
4.
Develop an observant and engagedengaged population and foster working relationships
with the community, including individuals, families, the private sector, and neighboring
governments.
III. Responsibilities
A. Primary Agency
Primary: Maricopa County Department of Public Health
Preparedness (Pre-Event) Actions for ESF #8 - Public Health and Medical Services
1.
Maintain current MOUs or MOAs.
2.
Identify liaison to communicate with municipal and state health departments.
3.
Have a clear press release and mass media protocol for communication to the public
during emergencies.
4.
Participate in the CDC Public Health Preparedness Program.
5.
Coordinate municipal health departments' emergency response training programs.
6.
Participate in Countycounty-wide medical countermeasure planning.
7.
Coordinate community medication dispensing activities.
8.
Plan for quarantine and containment activities.
Response (During Event) Actions for ESF #8 - Public Health and Medical Services
1.
Coordinate health and medical resource requests with the Incident Commander.
2.
Alert auxiliary or reserve health and medical personnel, if needed.
3.
Coordinate with neighboring community health and medical organizations and with state
and federal officials on matters related to assistance from other governments.
4.
Provide information through the Public Information Officer to the news media on the
number of injuries, deaths, etc.
5.
Ensure appropriate health and medical services information is made available to the
information processing section in the EOC.
6.
Identify specific health and safety risks for disasters.
7.
Coordinate with Logistics for requesting resources.
8.
Coordinate surveillance and epidemiological activities of the local health department
including activities with community partners.
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Annex A
152
9.
Recommend or determine health-related protective actions.
10.
Provide patients with appropriate prophylaxis and maintain inventory control.
11.
Document and track resources that are committed to specific missions.
12.
Activate and conduct activities that may be involved in community disease containment
measures including isolation, quarantine, and determine event cancelation.
13.
Activate and conduct municipal mass dispensing campaign priorities and general
activities.
14.
Recommend or determine health department's protective action.
15.
Provide liaison to communicate between health department and Public Health and
Medical for emergency related information.
16.
Provide liaison for communication between hospitals and Public Health and Medical
related to patient numbers and information.
17.
Coordinate enhanced vector surveillance activities.
18.
Perform enhanced vector surveillance activities at local and regional level in conjunction
with CDC.
19.
Provide briefs or updates related to enhanced vector surveillance activities.
20.
Dispose of medical supplies.
21.
Coordinate community outreach to DAFN populations.
22.
Provide communication of at-risk populations' needs to the EOC.
23.
Determine the exhausted supplies and resources of emergency response agencies.
24.
Obtain needed resources and supplies.
25.
Distribute supplies.
26.
Coordinate with the EOC Director regarding needs and priorities for meeting them.
27.
Monitor potential resource shortages in the jurisdiction during the emergency and present
options to the EOC Director.
28.
Generate detailed information on needs and logistics that the higher level of government
may not have.
29.
Allocate resources to prioritize affected population.
30.
Maintain financial and legal accountability.
31.
Set specific priorities in consultation with the EOC Director.
32.
Upon identification of medical resource shortfalls, activate warehousing operations.
33.
After delivery of medical assets to warehouse facility, repackage pharmaceuticals and
other assets and distribute to Points of Distribution (PODs) and other health facilities.
34.
Provide isolation and quarantine information to emergency public information officer or
Joint Information Center (JIC), if activated, for release.
35.
If the scope of the incident is beyond the capabilities of this jurisdiction's resource, notify
the EOC Director and log date and time.
36.
Coordinate planning for large-scale medical treatment.
Recovery (Post EventPost-Event) Actions for ESF #8 - Public Health and Medical
Services
1.
Conduct and monitor health effects post-disaster.
2.
Provide public health input into community recovery affairs.
3.
Assist DAFN populations in recovering from disasters including programs provided.
4.
Replenish vaccine, antitoxin, and such special-situation pharmaceutical products as
needed.
5.
Coordinate with Strategic National Stockpile as needed.
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6.
As warehousing activities diminish, activate plan to recover unused medical resources
and return to steady state.
Mitigation Actions for ESF #8 - Public Health and Medical Services
1.
Coordinate with local health partners to identify and control vectors that may transmit the
disease which caused the emergency.
2.
Monitor the course and population characteristics of a recognized outbreak, monitor
containment or reservoir populations.
Protection Actions for ESF #8 - Public Health and Medical Services
1.
Implement protection, resilience, continuity planning, programs, trainings, and exercises.
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ESF #9 - Search and Rescue
Primary Agency:
Maricopa County Sheriff's Office
Support Agencies:
Maricopa County Animal Care and Control
Maricopa County Department of Emergency Management
Maricopa County Department of Public Health
Maricopa County Security Services
Maricopa County Department of Transportation
Maricopa County Office of the Medical Examiner
Maricopa County Parks and Recreation Department
Fire Districts
Local and State and Federal Agencies
I. Purpose and Scope
A. Purpose
1.
The purpose of ESF #9 is to provide search and rescue services in support of emergency
operations in Maricopa County.
B. Scope
1.
ESF #9 coordinates actions to provide search and rescue in order toto support incident
management and facilitate the response process. Specifically, it supports local
governments by:
a.
Search and rescue activities in rural areas for lost, missing, or endangered
persons.
b.
Waterborne search and rescue activities in lakes, ponds, or rivers.
c.
Searching for downed or missing aircraft.
d.
Coordinate with Fire Departments for search and rescue activities following a
structural collapse.
e.
Conduct or coordinate within the county search or rescue operations involving the
life or health of any person or assist in such operations in another county at the
request of that county's sheriff. May request assistance from any persons or
agencies in the fulfillment of duties under this subsection.
d.
Search activities as a result of a structural collapse.
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II. Concept of Operations
A. General ESF-Specific Items
1.
ESF #9 is consistent with the Maricopa County Emergency Operations Center's
methodology, the requirements of the National Response Framework, the National
Incident Management System and the Incident Command System. This structure and
system support incident assessment, planning, procurement, deployment, and
coordination and support operations to Maricopa County. Through the Maricopa County
EOC, response to an emergency or situation is conducted in a timely and appropriate
manner.
2.
Procedures, protocols and plans for disaster response activities are developed to govern
staff operations at the Maricopa County Emergency Operations Center and in the field.
These are in the form of Emergency Operations Plan (i.e., Base Plan), Incident Annexes,
Support Annexes and Standard Operating Guidelines, which describe ESF #9 capabilities.
Periodic training and exercises are also conducted to enhance effectiveness.
3.
In a large event requiring local or State mutual aid assistance, the Maricopa County
Emergency Operations Center will work with its support agency counterparts to seek,
procure, plan, coordinate and direct the use of required assets.
4.1.
When an event is focused in scope to a specific type or response mode, ttechnical
and subject matter expertise may be provided by an appropriate person(s) from a
supporting agency with skills pertinent to the type of event. This person(s) will advise
and/or direct operations within the context of the Incident Command System structure.
5.2.
Recovering Victims
When feasible:
a.
Rescue survivors in dangerous areas from environmental hazards and debris.
b.
Retrieve bodies, when possible, , and only when all living victims have been
recovered.
c.
Arrange/coordinate Provide stable transport of injured but stable victims. in injured
condition.
6.3.
Access and Functional Needs:
a.
Provide rescue and shelter for the disabled, elderly, and other mentally disabled
or vulnerable populations; including communicating properly with ESL or non-
English speakers.
b.
Plan for temporary medical aid and liaising with medical supply companies and
emergency care physicians for water, food, and shelter access provision.
c.
Arrange for adequate power stations, and delivery of medical supplies to disabled
or DAFN victims.
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156
d.
When domesticated animals are involved, providing appropriate relief, care, and
sheltering cover all disaster cycle activities even if their owners are not continually
present with their animal. This includes but is not limited to, owners needing
Search and Rescue services, owners needing decontamination from exposure to
hazardous materials, and owners needing assistance during evacuations.
7.4.
The provisions under the PETS Act will be carried out by Maricopa County Animal
Care and Control and, as available, towith assistance from assist the Arizona Humane
Society; or by or a third party under the agreement and/or authorization of Maricopa
County Animal Care and Control.
B. Direction and Control
1.
This ESF complies with the National Response Framework and the National Incident
Management System (NIMS). The NIMS guides the direction and control system adopted
by the Maricopa County Department of Emergency Management, which functions as the
official disaster prevention, protection, response, preparedness, recovery, and mitigation
organization within Maricopa County.
2.
Under
the
Incident
Command
System
structure,
the
Planning,
Logistics,
Finance/Administration, and Operations Sections at the Maricopa County Emergency
Operations Center assist the incident commander in carrying out the overall mission.
3.
In accordance with a mission assignment, each primary and/or support organization
assisting in the deployment of ESF #9 will retain administrative control over its own
resources and personnel but will be under the operational control of MCSO. Delegation of
mission operational control may be delegated to the field by the Maricopa County
Emergency Operations Center.
D. Alerts and Notifications
1.
This ESF will be activated or placed on standby upon notification by the Maricopa County
Emergency Operations Center. The representatives or designees of the primary agency
will manage its’ emergency activities. If additional support is required, the primary and
support agencies may jointly manage activities.
2.
Upon instructions to activate or placement on standby, the Maricopa County Sheriff's
Office (MCSO) will implement procedures to notify all planning team members and, if
necessary, mobilize all personnel, facilities, and physical resources likely to be needed,
based on the emergency circumstance.
E. Actions
1. Actions carried out are grouped into phases of emergency management:
Preparedness, Response, Recovery and Mitigation. Each phase requires specific skills
and knowledge to accomplish the tasks and requires significant cooperation and
collaboration between all agencies and the intended recipients of service.
Overall Actions Assigned to All Members
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Overall Actions Assigned to All Members
Preparedness (Pre-Event) Actions for ESF #9 - Search and Rescue
1.
Identify guidance on handling DAFN populations as is necessary to search and rescue
operations.
2.
Coordinate the prepositioning of resources with other agencies.
Overall Actions Assigned to All Members
Response (During Event) Actions for ESF #9 - Search and Rescue
1.
Determine the nature and scope of the disaster or incident by consulting with the EM
Director.
2.
Coordinate resource requests from the Incident Commander through the Incident
Command Post, to the EOC, except during wildfires.
3.
Provide and maintain primary communications with the EOC on a 24-hour basis, using
any available public and private communications systems.
4.
Maintain existing equipment and follow established procedures for communicating with
personnel performing field operations.
5.
Use call- down rosters to alert emergency responders or provide situation updates.
6.
Evaluate requests for resources against known supplies.
7.
Report Search and Rescue status and potential problems to the EOC Director.
8.
If the scope of the incident is beyond the capabilities of this jurisdiction's resources, notify
the EOC Director and log the time and date.
9.
If more than one shift is needed, prepare and post a shift schedule.
Overall Actions Assigned to All Members
Recovery (Post EventPost-Event) Actions for ESF #9 - Search and Rescue
1.
Continue to perform tasks necessary to expedite restoration and recovery operations.
2.
Return borrowed resources and those obtained through agreement, lease, or rental when
those resources are no longer required.
3.
Plan for the gradual shut down of emergency operations.
4.
Prepare an After- Action Report (AAR).
5.
Participate in after- action meetings.
6.
Assist in initial needs assessment and augment search and rescue operations.
7.
Clean, replenish, repair, and perform maintenance on all equipment before returning to
normal operations or storage.
Overall Actions Assigned to All Members
Mitigation Actions for ESF #9 - Search and Rescue
1.
Participate in the hazard identification process and identify and correct vulnerabilities.
2.
Encourage the private sector to develop location and check in plans for DAFN populations
to minimize unnecessary use of Search and Rescue resources.
3.
Participate in mitigation planning team meetings and work with local emergency
management to promote community preparedness.
4.
Develop mutual aid and other support agreements with surrounding jurisdictions and foster
private sector relationships.
Overall Actions Assigned to All Members
Protection Actions for ESF #9 - Search and Rescue
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1.
Implement protection, resilience, and continuity planning, programs, training,s and
exercises.
2.
Determine jurisdictional priorities, objectives strategies, and resource limitations.
3.
Adhere to appropriate mechanisms for safeguarding sensitive and classified information
including law enforcement and healthcare related information.
4/
Alert or activate off-duty and auxiliary personnel as required by the emergency.
III. Responsibilities
A. Primary Agency
Primary: Maricopa County Sheriff's Office (MCSO)
Preparedness (Pre-Event) Actions for ESF #9 - Search and Rescue
1.
Clearly delineate search and rescue definitions and criteria in conjunction with law
enforcement, fire, and EMS.
2.
Anticipate potential needs or problems that would exceed jurisdiction resources in
conjunction with Logistics.
3.
Identify responsibilities for liaison roles with state and adjacent county Search and Rescue
officials.
4.
Identify search and rescue sustainment needs for incidents less or greater than 72 hours.
5.
Report communications status and potential problems and solution options to the EM
Director.
Response (During Event) Actions for ESF #9 - Search and Rescue
1.
Notify state agencies and neighboring communities if Search and Rescue operations
exceed geographic boundaries.
2.
Notify AZDEMA when it becomes necessary to activate the Regional Search and Rescue
Association.
3.
Allocate resources to prioritize incident victims.
4.
Monitor resource shortages in the jurisdiction and present options to the EOC Director.
5.
Generate detailed information on needs and logistics that the higher level of government
may not have.
6.
Coordinate radio frequencies.
7.
Coordinate the management of air resources with other agencies.
8.
Coordinate with search and rescue elements responding from other jurisdictions.
9.
Maintain situational awareness of ongoing Search and Rescue operations personnel.
10.
Set priorities in consultation with appropriate personnel.
11.
Maintain financial and legal accountability.
12.
Channel Search and Rescue information for public release through the Joint Information
System (JIS).
Recovery (Post EventPost-Event) Actions for ESF #9 - Search and Rescue
1.
Provide documentation for possible financial reimbursement process for recovery
activities.
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ESF #10 - Hazardous Materials Response
Primary Agency:
Maricopa County Department of Emergency Management
Support Agencies:
Maricopa County Air Quality Department
Maricopa County Environmental Services Department
Maricopa County Department of Public Health
Maricopa County Risk Management Department
Maricopa County Department of Transportation
Maricopa County Local Emergency Planning Committee
Maricopa County Sheriff's Office
Fire Districts
State and Federal Agencies
I. Purpose and Scope
A. Purpose
1.
The purpose of ESF #10 is to provide hazardous materials (HazMat) coordination and
support services for emergency events in Maricopa County.
B. Scope
1.
ESF #10 provides for a coordinated response to HazMat incidents. This includes the
appropriate response and recovery actions to prepare for, prevent, minimize, or mitigate
a threat to public health, welfare, or the environment caused by oil or HazMat.
2.
ESF #10 describes the actions unique to oil and hazardous materials response, and
addresses:
a.
Response to oil and hazardous materials incidents at both fixed sites and on
transportation routes.
b.
Specialized local, regional, state, and federal mutual aid resources.
c.
Hazardous materials planning and reporting requirements.
d.
Short and long-term environmental remediation.
II. Concept of Operations
A. General ESF-Specific Items
1.
ESF #10 is consistent with the Maricopa County Emergency Operations Center's
methodology, the requirements of the National Response Framework, the National
Incident Management System and the Incident Command System. This structure and
system support incident assessment, planning, procurement, deployment, coordination
Emergency Operations Plan
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and support operations to Maricopa County. Through the Maricopa County EOC,
response to an emergency or situation is conducted in a timely and appropriate manner.
2.
Procedures, protocols and plans for disaster response activities are developed to govern
staff operations at the Maricopa County Emergency Operations Center and in the field.
These are in the form of Emergency Operations Plan (i.e., Base Plan), Incident Annexes,
Support Annexes and Standard Operating Guidelines, which describe capabilities.
Periodic training and exercises are also conducted to enhance effectiveness.
3.
In a large event requiring County, State, Federal or mutual aid assistance, the Maricopa
County Emergency Operations Center will work with its support agency counterparts to
seek, procure, plan, coordinate and direct the use of any required assets.
4.
Throughout the response and recovery periods, will evaluate and analyze information
regarding the identification of securing, removing and disposing of the hazardous
materials requests for response, develop and update assessments of the hazardous
materials situation and status in the impact area, and do contingency planning to meet
anticipated demands or needs.
5.1.
When an event is focused in scope to a specific type of response mode, technical
and subject matter expertise may be provided by an appropriate person(s) from a
supporting agency with skills pertinent to the type of event, who will advise and/or direct
operations within the context of the Incident Command System structure.
6.2.
The Arizona Department of Public Safety will send an Emergency Response
Officer trained as HazMat Incident Commander to coordinate the response effort with the
assistance of local fire and police services.
a.
HazMat teams are designated at the local fire department level and are deployed
in conjunction with the National Fire Protection Association, OSHA, the EPA, DPS
and local fire and rescue. Pre-incident HazMat teams are categorically trained in
establishing perimeters for a given threat, enforcing cross contamination protocols,
and building HAZMAT teams specially trained in a given threat (propane, gasoline,
diesel fuels, acids, etc.). First responders face many of the same threats as
persons in the area at the time of an event. Before personnel and materials are
deployed, it is critical to establish the type of event. It is reasonably assumed that
HAZMAT events have limited geographic impact and radius. This limits the
necessary pre-incident planning. Pre-incident planning must include planned
disruptions in supply chain and management for fuels and petroleum products.
b.
The primary agency convenes appropriate agency representatives to the Incident
Command Post (ICP) as soon as possible to develop a plan for providing the
support required. This can be conducted via emergency conference call or by
physically locating at the primary agency ICP as appropriate. At the EOC level,
response focuses initially on the following actions:
i.
Confirm that members of local jurisdiction HazMat team staffs are notified.
ii.
Ensure that the EOC is ready to support local, state, and federal response
activities and coordinate with the State EOC.
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iii.
Establish communications with the affected county elements.
iv.
Coordinate with National Response Center as appropriate.
7.3.
Warnings, Alerts, and the Public. The EOC has the capability to issue warnings
and alerts via CENS, EAS, WEA, local media, and social media.
8.4.
Contamination is assessed through NIMS criteria in conjunction with EPA
guidelines for the specific threat. Biological hazards or those with terrorist potential must
be coordinated with the FBI, as necessary. The EOC will work directly with the State EOC.
9.5.
Environmental remediation is a primary concern in the recovery from a hazardous
material release. In the event of a release there are several contractors available in
Arizona that can provide remediation services. The ESF #10 primary agency should refer
to the appendix on environmental releases. Within the ESF is a list of contractors that can
assist with the remediation process. It will also be a requirement for ESF #10 to work
closely with the State EOC for resources required in this area.
10.6.
Title III of the Superfund Amendments and Reauthorization Act of 1986 (Public
Law 99-499) mandates that local jurisdictions develop a plan for the emergency response
to accidental releases of hazardous materials.
11.7.
Per ARS §49-124. Maricopa County has established a Local Emergency Planning
Committee to support the following:
a.
Planning and release of incident reporting
b.
Data management guidance for inventory reporting
c.
Public disclosure of information about hazardous chemicals in Arizona
d.
Development of training and outreach programs
12.
The Maricopa County Local Emergency Planning Committee Plan dated October
2016 can be found in Annex F: Local Emergency Planning Committee (LEPC).
B. Direction and Control
1.
ESF #10 complies with the National Response Framework, and the National Incident
Management System (NIMS). The NIMS guides the direction and control system adopted
by the Maricopa County Department of Emergency Management, which functions as the
official disaster prevention, protection, response, preparedness, recovery, and mitigation
organization within Maricopa County.
2.
Under the Incident Command System (ICS) structure, the Planning, Logistics,
Finance/Administration, and Operations Sections at the Maricopa County Emergency
Operations Center assist the incident commander in carrying out the overall mission.
3.
In accordance with a mission assignment from ESF #10, and further mission tasking by a
Local primary agency, each support organization assisting ESF #10 assignments will
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retain administrative control over its own resources and personnel but will be under the
operational control of ESF #10. Delegation of mission operational control may be
delegated to the field by the Maricopa County Emergency Operations Center.
C. Alerts and Notifications
1.
This ESF will be activated or placed on standby upon notification by the Maricopa County
Emergency Operations Center. The representatives or designees of the primary agency
will manage the emergency activities of ESF #10. If additional support is required, the ESF
#10 primary and support agencies may jointly manage ESF #10 activities.
2.
Upon instructions to activate or placement of ESF #10 on standby, the Maricopa County
Department of Emergency Management will implement procedures to notify all planning
team members and, if necessary, mobilize all personnel, facilities, and physical resources
likely to be needed, based on the emergency circumstance.
3.
If a reportable release of an Extremely Hazardous Substance or a Hazardous Substance,
as designated by the Environmental Protection Agency, occurs at a facility, the facility
owner/operator/emergency coordinator shall, in accordance with SARA, Title III, and ARS
§49-128, immediately notify the following agencies using the Owner/Operator HazMat
Incident Report:
a.
The emergency response agency (i.e., the local fire department) through 911 or
other appropriate number if emergency response is required.
b.
The Maricopa County Local Emergency Planning Committee through the Maricopa
County Department of Emergency Management.
c.
The Arizona Emergency Response Commission through the Arizona Department
of Environmental Quality Emergency Response Unit.
d.
The National Response Center.
5.
After additional information becomes known, the owner or operator shall update the notice
in writing within seven calendar days following discovery or development of the
information.
6.
In addition, a written follow-up report of the incident shall be submitted to the Arizona
Emergency Response Commission and the Local Emergency Planning Committee within
thirty days after the reportable release. The written follow- up report will not be deemed
accurate or complete until the MCLEPC has reviewed and approved it. The MCLEPC may
request more information in writing pertaining to the HAZMAT incident. The owner or
operator shall provide the following information immediately:
a.
The specific location of the release.
b.
The chemical name or identification of the substance(s) released and description
of the container or vessel from which the release occurred.
c.
Indication if the substance is on the list of Extremely Hazardous Substances.
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d.
An estimate of the quantity of substances released into the environment.
e.
The time and duration of the release.
f.
The medium or media into which the release occurred.
g.
Any known or anticipated acute or chronic health risks associated with the release
and, if within the informant’s knowledge, advice regarding medical attention
necessary for exposed individuals.
h.
Proper precautions to take as a result offollowing the release, including evacuation
and other proposed response actions.
i.
i.
The name and telephone number of the person or persons to be contacted for
further information.
j.
Actions taken to respond to and contain the release.
k.
Any known or anticipated acute or chronic health risks associated with the release.
l.
Measures which have been or will be taken at the facility to avoid a recurrence of
similar releases.
m. The supplemental radiological incident report shall be completed when an incident
involves radioactive materials.
D. Actions
1.
Actions carried out are grouped into phases of emergency management: Preparedness,
Response, Recovery, and Mitigation. Each phase requires specific skills and knowledge
to accomplish the tasks and requires significant cooperation and collaboration between all
agencies and the intended recipients of service.
1.
Overall Actions Assigned to All Members
Overall Actions Assigned to All Members
Preparedness (Pre-Event) Actions for ESF #10 - Hazardous Materials Response
1.
Prepare an inventory of existing threats using SARA Title III, Tier II information.
2.
Develop and test emergency communication procedures.
3.
Participate in LEPC meetings.
4.
Identify public notification procedures on the statutes of HazMat facilities and
transportation systems.
5.
Identify critical facilities that may contain hazardous materials.
6.
Identify local transportation routes for hazardous materials on roads and railways.
7.
Identify evacuation routes away from and downwind from regulated facilities.
8.
Publish chemical reporting requirements and alert criteria for the public.
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Overall Actions Assigned to All Members
Response (During Event) Actions for ESF #10 - Hazardous Materials Response
1.
Determine the nature and scope of the disaster or incident by consulting with the EOC
Director.
2.
Designate personnel from Fire to coordinate HazMat activities in the EOC.
3.
Assess the extent of contamination and determine the area and population likely to be
affected by hazardous materials release.
4.
Report Oil and Hazardous Chemical situation status and potential problems to the EOC
Command Group.
5.
Coordinate road, airspace, and waterway closures in coordination with ESF #1
Transportation and state and federal agencies.
6.
Provide support and protective equipment for emergency responders.
7.
Alert local, state, and federal agencies of incidents as prescribed by law or policy and;
keep documented checklists of notifications.
8.
Coordinate with other agencies to recommend evacuations and to communicate
evacuation notices to the public.
9.
Identify resources needed to ensure personnel are adequately protected and equipped to
handle radiological incidents.
10.
Allocate resources to prioritize incident victims and prevent further exposure and
contamination.
11.
Monitor potential resource shortages in the jurisdiction(s) during the emergency and
present options to the EOC Command Group.
12.
Maintain existing equipment and follow established procedures for communicating with
personnel performing field operations.
13.
If public transportation systems are affected, consult with municipal transportation
authorities on necessary closures and rerouting.
14.
Request mutual aid as needed.
15.
Set priorities in consultation with the EOC Operations and Planning Sections.
16.
Coordinate with Firefighting on hazardous materials storage and transportation.
17.
Establish shift and staffing schedules for events exceeding 24 hours.
18.
Coordinate situation- specific assessment teams such as radiological and chemical.
19.
If the scope of the incident is beyond the capabilities of this jurisdiction's resources, notify
the EOC Command Group.
20.
Determine jurisdictional priorities, objectives, strategies, and resource allocations.
Overall Actions Assigned to All Members
Recovery (Post EventPost-Event) Actions for ESF #10 - Hazardous Materials Response
1.
Continue to perform tasks necessary to expedite restoration and recovery operations.
2.
Confirm with Mass Care, Medical, and Long-Term Recovery staff that objectives are being
addressed for exposed victims or responders.
3.
Enable and publish public re-entry when cleanup is complete and safety levels meet
substance- specific parameters.
4.
Return borrowed resources and those obtained through agreement, lease, or rental when
those resources are no longer required.
5.
Plan for the gradual shut down of emergency operations.
6.
Prepare an After- Action Report (AAR).
7.
Develop and implement environmental clean-up plan.
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8.
Participate in after- action meetings and prepare after action reports as requested.
9.
Provide investigative agencies with documentation of the response to enable health and
environmental studies.
Overall Actions Assigned to All Members
Mitigation Actions for ESF #10 - Hazardous Materials Response
1.
Participate in the hazard identification process and identify and correct vulnerabilities.
2.
Coordinate with proper authorities and regulatory agencies to ensure tracking of
hazardous materials in and out of jurisdiction is timely and accurate.
3.
Participate in mitigation planning team meetings and work with local emergency
management to promote community preparedness.
4.
Develop mutual aid and other support agreements with surrounding jurisdictions and
foster private sector relationships.
Overall Actions Assigned to All Members
Protection Actions for ESF #10 - Hazardous Materials Response
1.
Implement protection, resilience, and continuity planning, programs, training,s and
exercises.
2.
Determine jurisdictional priorities, objectives, strategies, and resource limitations.
III. Responsibilities
1. Primary Agency
Primary: Maricopa County Department of Emergency Management
Preparedness (Pre-Event) Actions for ESF #10 - Hazardous Materials Response
1.
Coordinate with energy, transportation, mining, and manufacturing facilities to effect ensure
efficient collaboration when disasters occur.
2.
Identify responsibilities for liaison roles with State and adjacent county officials.
Response (During Event) Actions for ESF #10 - Hazardous Materials Response
1.
Coordinate with Communications and External Affairs to initiate warning to the public of
imminent HazMat incident.
2.
Determine the supply needs generated by the emergency.
3.
Evaluate requests for resources against known supplies.
4.
Obtain needed resources and supplies.
5.
Coordinate with the EOC Director regarding needs and priorities.
6.
Request assistance from the State as dictated by the situation.
7.
Maintain financial and legal accountability.
8.
Coordinate public information regarding Hazardous materials emergencies for public
release through the Joint Information System (JIS).
Recovery (Post EventPost-Event) Actions for ESF #10 - Hazardous Materials Response
1.
Detail and release via PIO relevant public health information.
2.
Provide documentation for possible financial reimbursement process for recovery activities.
3.
Coordinate with Communications and External Affairs to announce an area is all clear after
the assessment team determines the area is safe for return.
Mitigation Actions for ESF #10 - Hazardous Materials Response
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1.
Provide a representative for the updating of the hazard mitigation plan.
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ESF #11 - Agriculture and Natural Resources
Primary Agency:
Maricopa County Environmental Services Department
Maricopa County Parks and Recreation Department
Support Agencies:
Maricopa County Department of Emergency Management
Maricopa County Animal Care and Control
Maricopa County Risk Management Department
Maricopa County Sheriff's Office
Maricopa County Department of Public Health
The Arizona Office of Epidemiology
State and Federal Agencies
I. Purpose and Scope
A. Purpose
1.
ESF #11 provides the mechanism for coordinated local assistance to supplement other
emergency support functions and, if needed, state and federal agencies will support with
the response activities. For this document, agriculture and natural resources include:
animal and plant health, nutrition assistance, food protection, natural and cultural
resources, and water quality and availability.
B. Scope
1.
ESF #11 addresses the following:
a.
Describes food, water security, and inspections in the aftermath of a natural or
technological disaster.
b.
Addresses how natural and cultural resources will be protected and recovered in
the aftermath of a disaster.
c.
Due to limited local authorities in the areas of food contamination, plant pests, and
animal disease, this plan references the Food and Agriculture Incident Annex that
is attached to the Arizona State Emergency Response and Recovery Plan. This
ESF describes federal and state roles and authorities for food contamination, plant
pests and animal disease.
II. Concept of Operations
A. General ESF-Specific Items
1.
ESF #11 is consistent with the Maricopa County Emergency Operations Center's
methodology and the requirements of the National Response Framework, the National
Incident Management System and the Incident Command System. This structure and
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system supports incident assessment, planning, procurement, deployment, coordination
and support operations to Maricopa County. Through the Maricopa County EOC,
response to an emergency or situation is conducted in a timely and appropriate manner.
2.
Procedures, protocols, and plans for disaster response activities are developed to govern
staff operations at the Maricopa County Emergency Operations Center and in the field.
These are in the form of Emergency Operations Plans (i.e. Base Plan), Incident Annexes,
Support Annexes and Standard Operating Guidelines, which describe ESF #11
capabilities. Periodic training and exercises are also conducted to enhance effectiveness.
3.
In a large event requiring local or State mutual aid assistance, ESF #11 will work with its
support agency counterparts to procure, plan and coordinate the use of any required
assets.
4.
Throughout the response and recovery periods, ESF #11 will evaluate and analyze
information regarding the availability of ESF #11 support services.
5.1.
In some agriculture emergencies, State and Federal law grants lead response
authority to state and/or federal agencies. This authority will be exercised pursuant to the
Food and Agriculture Incident Annex. The Countycounty will support State and Federal
operations pursuant to Countycounty policy and/or availability of resources.
6.2.
Food and Water Supply
a.
The Arizona Department of Agriculture is responsible for inspections and
provisions of a safe food supply. To provide safety and security of the food supply,
the Arizona Department of Agriculture will follow established agency standard
operating guidelines for food inspection.
i.
All transportation accidents involving food must be reported to the Arizona
Department of Agriculture Food Safety Division before the food can be
transported.
b.
The Maricopa County Environmental Services Department and The Arizona
Department of Health Services are responsible for inspections of the water supply.
To provide safety and security of the water supply, the Arizona Department of
Health Services will follow established agency standard operating guidelines for
water inspections.
7.3.
Incident- Specific Operations
a.
Zoonotic: The Arizona Office of Epidemiology’s monitoring, assessing, and
mitigating communicable zoonotic disease exists across a wide demographic
spectrum in the rural and urban settings. Rural populations are at particular risk for
zoonotic outbreaks, and require more flexible monitoring criteria as longer intervals
exist between veterinary, primary care visits and other monitoring methods.
b.
A Communicable Disease Emergency (CDE) occurs when urgent or extensive
public health or medical interventions are necessary because due to the risk of
disease outbreak or biologic threat carries the potential for morbidity and mortality
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in Maricopa County, a specific region, at county or municipal levels, or nationally.
The Maricopa County Department of Public Health participates in the Emerging
Infections Program in conjunction with the CDC. This program allows for the
combined resources of these entities to assess the public health impact of
emerging infections and to evaluate methods for their prevention and control.
Emerging Infections Program activities go beyond the routine functions of health
departments by:
i.
Addressing the most important issues in infectious diseases and selecting
projects that the Emerging Infections Program network is particularly suited to
investigate.
ii.
Giving high priority to projects that lead directly to the prevention of disease.
iii.
Incorporating training as a key function of Emerging Infections Program
activities.
iv.
Developing and evaluating public health interventions and ultimately
transferring what is learned to public health agencies.
c.
This partnership allows for a robust, multisector surveillance and response
system, achieving optimal health outcomes for both people, animals, plants, and
theour environment.
8.4.
Radiological incident where contamination/deposition is present
a.
The Arizona Department of Agriculture may implement an agriculture control zone
in response to a CBRNE incident.
b.
The Arizona Department of Agriculture will provide direction and control in a
Foreign Animal Disease event.
B. Direction and Control
1.
ESF #11 complies with the National Response Framework and the National Incident
Management System (NIMS). The NIMS guides the direction and control system adopted by the
Maricopa County Department of Emergency Management, which functions as the official disaster
prevention, protection, response, preparedness, recovery, and mitigation organization within
Maricopa County.
2.
Under
the
Incident
Command
System
structure,
the
Planning,
Logistics,
Finance/Administration, and Operations Sections at the Maricopa County Emergency Operations
Center assist the incident commander in carrying out the overall mission.
3.
In accordance with their mission assignment, each primary and/or support organization
assisting will retain administrative control over its own resources and personnel, but will be under
the operational control of ESF #11. Delegation of mission operational control may be delegated
to the field by the Maricopa County Emergency Operations Center.
C. Alerts and Notifications
1.
This ESF will be activated or placed on standby upon notification by the Maricopa County
Emergency Operations Center. The representatives or designees of the primary agency
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will manage emergency activities. If additional support is required, the primary and support
agencies may jointly manage activities.
2.
Upon instructions to activate or placement on standby, Maricopa County Department of
Emergency Management will implement procedures to notify all planning team members
and, if necessary, mobilize all personnel, facilities, and physical resources likely to be
needed, based on the emergency circumstance.
D. Actions
1.
Actions carried out are grouped into phases of emergency management: Preparedness,
Response, Recovery, and Mitigation. Each phase requires specific skills and knowledge
to accomplish the tasks and requires significant cooperation and collaboration between all
agencies and the intended recipients of service.
1.
Overall Actions Assigned to All Members
Overall Actions Assigned to All Members
Preparedness (Pre-Event) Actions for ESF #11 - Agriculture and Natural Resources
1.
Identify alternative or augmented sources for food, grain, and animal products produced
in jurisdiction.
2.
Adequately assess supply chain vulnerabilities in conjunction with state and local
agencies.
3.
Monitor disease and vector reporting from state veterinarian or equivalent agency.
4.
Identify responsibilities for liaison roles with state and adjacent county officials.
5.
Develop preparedness programs that address household pet preparedness and response
during disasters.
6.
Promote awareness of animal protection through public education brochures and
information.
7.
Identify pet boarding facilities and private organizations that may provide emergency
shelters for animals.
Overall Actions Assigned to All Members
Response (During Event) Actions for ESF #11 - Agriculture and Natural Resources
1.
Start a Unit Log (ICS 214) to hand-record anything not covered in this Checklist.
2.
Coordinate with Medical as appropriate.
3.
Determine the nutrition needs, obtain appropriate food supplies, and arrange for delivery
of those supplies.
4.
Inform the public of health or safety concerns, status of emergency situation, and ways to
reduce or eliminate the associated dangers.
5.
Brief public affairs officers who go toprior to their travel to incident sites.
6.
Evaluate all requests for resources against known supplies.
7.
Coordinate the pre-positioning of resources with other agencies.
8.
Allocate resources to prioritize incident victims.
9.
Distribute supplies.
10.
Monitor potential resource shortages in the jurisdiction during the emergency and present
options to the EOC Director.
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11.
Determine the supply needs generated by the emergency.
12.
Coordinate with the EOC Director regarding needs and priorities.
13.
Generate detailed information on needs and logistics that the higher level of government
may not have.
14.
Provide or receive appropriate mutual aid with surrounding jurisdictions.
15.
Set specific priorities in consultation with the EOC Director.
16.
Coordinate with the PIO to release public information regarding animal health issues.
17.
Determine the nature and scope of the disaster or incident by consulting with the EOC
Director.
18.
Report Agriculture and Natural Resource situation status and potential problems to the
EOC Director.
19.
If the scope of the incident is beyond the capabilities of this jurisdiction's resources, notify
the EOC Command Group and log the time and date.
20.
Provide
technical
assistance
to
prevent
animal
injury
and
disease
disseminationproliferation.
21.
Maintain awareness of wildlife welfare through communication links with the Arizona
Game and Fish Department, Maricopa County Sheriff’s Office, etc.
22.
Coordinate between the local animal shelters and organizations, as well as the relevant
state agencies, with the managing and direct evacuation of animals from risk areas.
23.
Coordinate with local animal shelters, enforcement officers, animal control officers, local
veterinarians, and volunteers to obtain personnel and organize equipment toward to triage
of animals and identify and operate animal shelter facilities.
24.
Secure supplies, equipment, personnel, and technical assistance from support agencies,
organizations, and other resources to carry out the response plans associated with animal
health emergency management.
Overall Actions Assigned to All Members
Recovery (Post EventPost-Event) Actions for ESF #11 - Agriculture and Natural Resources
1.
Plan recovery, reconstitution, mitigation, and other long-term actions.
2.
Plan for the gradual shut down of operations.
3.
Prepare After- Action Report (AAR).
4.
Return borrowed resources and those obtained through agreement, lease, or rental when
those resources are no longer required.
5.
Participate in after- action meetings and prepare after action reports as requested.
6.
Continue all emergency public information activities based on the circumstances and the
organizations involved in the recovery efforts.
7.
Participate in briefings, incident action plans, situation reports, and briefings.
8.
Release information concerning the need for volunteer goods and services.
9.
Compile a written record of events, including any printed materials, news releases, tapes,
and clippings.
10.
Assess effectiveness of information and education programs.
Overall Actions Assigned to All Members
Mitigation Actions for ESF #11 - Agriculture and Natural Resources
1.
Develop working relationships and liaison offices for private sectors in horticulture,
agribusiness, veterinary care, and ADA service animal agencies.
2.
Establish contacts and develop working relationships with the media.
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3.
Develop mutual aid and other support agreements with surrounding jurisdictions and
foster private sector relationships.
Overall Actions Assigned to All Members
Protection Actions for ESF #11 - Agriculture and Natural Resources
1.
Implement protection, resilience, and continuity planning, programs, training,s and
exercise programss.
2.
Determine jurisdictional priorities, objectives, strategies, and resource limitations.
3.
Control or limit access to critical and vulnerable locations.
III. Responsibilities
A. Primary Agencies
Primary Maricopa County Environmental Services Department, Maricopa County Parks
and Recreation Department
Preparedness (Pre-Event) Actions for ESF #11 - Agriculture and Natural Resources
1.
Identify alternate or backup animal relocation facilities.
2.
Identify sources to augment emergency food and water supplies.
Response (During Event) Actions for ESF #11 - Agriculture and Natural Resources
1.
Support the disaster response and recovery with all available resources.
2.
Provide assistance toAssist the established pet shelters.
3.
Maintain financial and legal accountability.
4.
If the scope of the incident is beyond the capabilities of this jurisdiction's resources, notify
the Arizona Department of Emergency and Military Affairs Duty Officer to obtain assistance
from the Arizona Department of Agriculture.
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ESF #12 - Energy
Primary Agency:
Maricopa County Department of Emergency Management
Support Agencies:
Maricopa County Air Quality Department
Maricopa County Equipment Service
Maricopa County Facilities Management Department
AT&T Corporation
Arizona Public Service Electric
Century Link
Cox Communications
Kinder Morgan
Salt River Project
Southwest Gas
State and Federal Agencies
I. Purpose and Scope
A. Purpose
1.
The purpose of ESF #12 is to establish policies to be used in the coordination with private
providers for the restoration of energy and other utilities during emergencies or following
a major disaster in Maricopa County.
B. Scope
1.
The activities within the scope of this function include, but are not be limited to:
a.
Estimate number of customers without specific utilities (electricity, natural gas,
petroleum, etc.).
b.
Assess energy and utility system damages.
c.
Estimate the time needed for restoration of utility systems.
d.
Support the restoration of utility services.
e.
Assist in assessing emergency power needs and priorities.
f.
Coordinate restoration efforts with utility providers to prioritize emergency power
needs.
g.
Assist in obtaining emergency power generation capabilities for critical
infrastructure and essential facilities.
h.
If appropriate, assist energy suppliers and utilities in obtaining equipment,
specialized labor, and transportation to repair or restore systems.
Emergency Operations Plan
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i.
Provide emergency information, education, and conservation guidance concerning
energy and utility systems.
II. Concept of Operations
A. General ESF-Specific Items
1.
ESF #12 is consistent with the Maricopa County Emergency Operations Center's
methodology, the requirements of the National Response Framework, the National
Incident Management System and the Incident Command System. This structure and
system support incident assessment, planning, procurement, deployment, and
coordination and support operations to Maricopa County. Through the Maricopa County
EOC, response to an emergency or situation is conducted in a timely and appropriate
manner.
2.
Procedures, protocols and plans for disaster response activities are developed to govern
staff operations at the Maricopa County Emergency Operations Center and in the field.
These are in the form of Emergency Operations Plan (i.e., Base Plan), Incident Annexes,
Support Annexes and Standard Operating Guidelines, which describe this ESF's
capabilities. Periodic training and exercises are also conducted to enhance effectiveness.
3.
In a large event requiring local or State mutual aid assistance, will work with its support
agency counterparts to seek, procure, plan, coordinate and direct the use of required
assets.
4.1.
When an event is focused in scope to a specific type or response mode, technical
and subject matter expertise may be provided by an appropriate person(s) from a
supporting agency with skills pertinent to the type of event, who will advise and/or direct
operations within the context of the Incident Command System structure.
5.2.
There is always a potential for widespread loss of power in Maricopa County due
to severe weather events. Loss of power to large areas of the Countycounty may require
that shelters to be opened and some basic services be provided. Power companies
serving Maricopa County have well- established and proven storm plans and procedures.
6.3.
Resource demands on Maricopa County during an energy emergency are
particularly high, both in terms of procurement (fuel, shelter, transportation) and allocation
to the public or critical local or regional offices or private contractors. These demands will
be assessed by Maricopa County in conjunction with necessary state agencies.
7.4.
Disruptions and restoration are a primary responsibility of ESF #12. While small-
scale electrical service interruptions in Maricopa County are handled at the corporate or
cooperative level, any large-scale disruption requires multiple primary agencies and
municipal response, especially if the event takes place during adverse weather events or
concomitantassociated emergencies. During extreme temperatures, these disruptions are
particularly hazardous to the young, agedelderly, or infirmed. DAFN access to medical
equipment or supplementary aid will be handled by established teams administered by the
ESF #12 primary agency, by interacting with ESF #6 Mass Care and ESF #8 Public Health
and Medical Services primary agencies to assure requests are being addressed.
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8.5.
Prioritization of the restoration of all services will include consideration of, but not
limited to, the weather and the impact that the loss of service will have on the whole
community, to include but not limited to, persons with disabilityies, access, and functional
needs and other unique populations i.e. schools, hospitals, managed care facilities, group
homes, incarceratedprisons/jails, children, families, etc.
9.6.
Energy infrastructure events pose some of the most visible and high- profile events
within the scope of any emergency response. Thus, pPublic relations and media
management will be a primary objective of the local EOC with the assistance of ESF #15,
External Affairs during and after the event.
B. Direction and Control
1.
This ESF complies with the National Response Framework and the National Incident
Management System (NIMS). The NIMS guides the direction and control system adopted
by the Maricopa County Department of Emergency Management, which functions as the
official disaster prevention, protection, response, preparedness, recovery, and mitigation
organization within Maricopa County.
2.
Under
the
Incident
Command
System
structure,
the
Planning,
Logistics,
Finance/Administration, and Operations Sections and staff at the Maricopa County
Emergency Operations Center assist the incident commander in carrying out the overall
mission.
3.
In accordance with a mission assignment from each primary and/or support organization
assisting will retain administrative control over its own resources and personnel.
Delegation of mission operational control may be delegated to the field by the Maricopa
County Emergency Operations Center.
C. Alerts and Notifications
1.
This ESF will be activated or placed on standby upon notification by the Maricopa County
Emergency Operations Center. The representatives or designees of the primary agency
will manage the emergency activities of ESF #12. If additional support is required, the
primary and support agencies may jointly manage ESF #12 activities.
2.
Upon instructions to activate or placement of ESF #12 on standby, the Maricopa County
Department of Emergency Management will implement procedures to notify all ESF #12
planning team members and, if necessary, mobilize all personnel, facilities, and physical
resources likely to be needed, based on the emergency circumstance.
D. Actions
1.
Actions carried out are grouped into phases of emergency management: Preparedness,
Response, Recovery, and Mitigation. Each phase requires specific skills and knowledge
to accomplish the tasks and requires significant cooperation and collaboration between all
agencies and the intended recipients of service.
1.
Overall Actions Assigned to All Members
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Overall Actions Assigned to All Members
Preparedness (Pre-Event) Actions for ESF #12 - Energy
1.
Coordinate with GIS and jurisdiction agencies for adequate mapping of critical
infrastructure.
2.
Coordinate with HAZMAT to facilitate reporting of hazardous material release that directly
affect energy production.
3.
Identify and establish contact with Countycounty electric providers.
4.
Implement a public awareness campaign regarding energy and utilities safety in
emergencies.
Overall Actions Assigned to All Members
Response (During Event) Actions for ESF #12 - Energy
1.
Determine the supply needs generated by the emergency.
2.
Determine the nature and scope of the disaster or incident by consulting with the EOC
Command Group.
3.
Monitor potential resource shortages in the jurisdiction during the emergency and present
options to the EOC Command Group.
4.
Evaluate all requests for resources against known supplies.
5.
Allocate resources to prioritize incident victims.
6.
Generate detailed information on needs and logistics that the higher level of government
may not have.
7.
Provide and maintain primary communications, Countycounty- and city- wide, and for the
EOC on a 24-hour basis using all available public and private communications systems.
8.
Maintain existing equipment and follow established procedures for communicating with
organization personnel performing field operations.
9.
Provide support for emergency responders.
10. Monitor power restoration response activities and provide estimates for restoration.
11. Work with private energy and utility organizations to maintain current information regarding
damage to supply and distribution systems.
12. Identify facilities that require priority repair of utilities and establish a plan for restoration of
critical services.
13. Coordinate with the Public Information Officer (PIO) to disseminate information to the
public regarding the status of utilities and power restoration.
14. Coordinate to provide emergency power and utilities to shelters when available.
15. Respond to significant physical, operational, or economic disruptions to energy supplies.
16. Identify damage to energy and utilities outside of Countycounty borders that may impact
local jurisdictions.
17. Coordinate with staff administering Public Safety to provide security to critical energy
facilities and protection to maintenance personnel.
18. Coordinate with the EOC Command Group regarding needs and priorities.
19. Set priorities in consultation with the EOC Operations and Planning Section.
20. Maintain financial and legal accountability.
Overall Actions Assigned to All Members
Recovery (Post EventPost-Event) Actions for ESF #12 - Energy
1.
Continue to perform tasks necessary to expedite restoration and recovery operations.
2.
Participate in after action meetings and prepare after action reports as requested.
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3.
Return borrowed resources and those obtained through agreement, lease, or rental when
those resources are no longer required.
4.
Clean, repair, replenish, and perform maintenance on all equipment before returning to
normal operations or storage.
Overall Actions Assigned to All Members
Mitigation Actions for ESF #12 - Energy
1.
Participate in the hazard identification process and identify and correct vulnerabilities.
2.
Identify grid and utility interdependence to facilitate better resiliency.
3.
Participate in mitigation planning team meetings and work with local emergency
management to promote community preparedness.
4.
Develop mutual aid and other support agreements with surrounding jurisdictions and foster
private sector relationships.
Overall Actions Assigned to All Members
Protection Actions for ESF #12 - Energy
1.
Determine requirements for protected stakeholder information sharing.
2.
Determine jurisdictional priorities, objectives, strategies, and resource limitations.
3.
Adhere to appropriate mechanisms for safeguarding sensitive and classified information.
4.
Assess key asset fuel requirements and prevent shutdowns where possible.
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ESF #13 - Public Safety and Security
Primary Agency:
Maricopa County Sheriff's Office
Support Agencies:
Maricopa County Attorney's Office
The Constables of Maricopa County
Housing Authority of Maricopa County
Maricopa County Air Quality Department
Maricopa County Environmental Services Department
Maricopa County Department of Public Health
Maricopa County Human Services Department
Maricopa County Department of Transportation
Maricopa County Department of Emergency Management
Maricopa County Office of the Medical Examiner
Maricopa County Parks and Recreation Department
Maricopa County Security Services
Fire Districts
Local and State and Federal Agencies
I. Purpose and Scope
A. Purpose
1.
The purpose ESF #13 Public Safety and Security is to provide law enforcement
coordination and support services to emergency events in unincorporated Maricopa
County.
B. Scope
1.
ESF #13 Public Safety and Security provides a mechanism for coordinating and providing
support to local authorities to include law enforcement, public safety and security
capabilities, and resources during potential or actual disasters and emergencies.
2.
It ESF #13 is generally activated in situations requiring extensive assistance in order toto
provide public safety and security. Additionally, when local government resources are
overwhelmed or inadequate, or in pre-incident or post-incident situations that require
protective solutions.
3.
ESF #13 capabilities support incident management requirements including:
a.
Force and critical infrastructure protection.
b.
Security planning and technical assistance.
c.
Technology and public safety support in both pre-incident and post-incident
situations.
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d.
To coordinate dispatch with the use of Countycounty law enforcement.
II. Concept of Operations
A. General ESF-Specific Items
1.
ESF #13 Public Safety and Security is consistent with the Maricopa County Emergency
Operations Center's methodology, the requirements of the National Response Framework
(NRF), the National Incident Management System (NIMS) and the Incident Command
System (ICS). This structure and system support incident assessment, planning,
procurement, deployment, and coordination and support operations to Maricopa County.
Through the Maricopa County EOC, response to an emergency or situation is conducted
in a timely and appropriate manner.
2.
Procedures, protocols, and plans for disaster response activities are developed to govern
staff operations at the Maricopa County Emergency Operations Center and in the field.
These are in the form of the base plan, ESFs, Support Annexes, Threat Annexes, and
Standard Operating Guidelines, which describe ESF #13 capabilities. Periodic training
and exercises are also conducted to enhance effectiveness.
3.
In a large event requiring local or State mutual aid assistance, ESF #13 Public Safety and
Security will work with its support agency counterparts to seek procure, plan, coordinate
and direct the use of required assets.
4.
Throughout the response and recovery periods, ESF #13 Public Safety and Security will
evaluate and analyze information requests to move people, materials, equipment and
other resources as necessary; develop and update assessments of the Law Enforcement
situation and status in the impact area; and undertake contingency planning to meet
anticipated demands or needs.
5.2.
If door-to-door welfare checks are appropriate given the scope, variables, and
impacts of a disaster, MCSO can perform this duty and would likely call in other
jurisdictions to assist as appropriate.
6.3.
For incidents that are considered or suspected to be an acts of terrorism (or
suspected), the Federal Bureau of Investigation (FBI) will be the primary agency for the
criminal investigation, and; response operations must be coordinated in conjunction with
them.
7.4.
The Arizona Counter Terrorism Information Center (ACTIC) is the focal point for
managing and ensuring distribution of operational and threat awareness among
Countycounty and municipal government organizations.
8.5.
The Arizona Counter Terrorism Information Center (ACTIC) conducts Threat and
Vulnerability Analysis for all threats and hazards affecting Critical Infrastructure and Key
Resources within Maricopa County. The ACTIC is responsible for managing the
information developed and coordinating protection efforts among Countycounty and
municipal government organizations.
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182
9.6.
When an event is focused in scope to a specific type or response mode, technical
and subject matter expertise may be provided by an appropriate person(s) from a
supporting agency with skills pertinent to the type of event. This person(s) will advise
and/or direct operations within the context of the Incident Command System structure.
10.7.
Capabilities will be handled within the MCDEM EOC. ESF #13 Public Safety and
Security will coordinate requests for resources and assess capabilities on an as-needed
basis, as well as requests for other resources through the Logistics criteria defined by the
needs in the field. The primary agency may be required to brief or inform other ESF staff
within the MCDEM EOC involved in response, on local jurisdictional capabilities and
resources.
11.8.
Public safety, security and protection are coordinated through ESF #13 Public
Safety and Security at the local level. If the event exceeds local resources, the primary
agency of ESF #13 Public Safety and Security should consider alternate means of support
either by the usage of mutual aid resources, or assistance through the State EOC in
support of law enforcement and security operations. The request of National Guard
resources must be done by ESF #13 Public Safety and Security through ESF #5
Emergency Management with the final approval of the EOC Director. The State EOC will
then be contacted and if the National Guard is deployed to the local jurisdiction in
partnership with the State, the State will coordinate and manage the use of their own
resources in conjunction with the National Guard. Law enforcement may also be required
to identify established staging areas and logistical support bases for requested mutual aid
that support public safety and will be designated in advance of response to a given event.
B. Direction and Control
1.
ESF #13 Public Safety and Security complies with the National Response Framework
(NRF) and the National Incident Management System (NIMS). The NIMS guides the
direction and control system adopted by the Maricopa County Department of Emergency
Management, which functions as the official disaster prevention, protection, response,
preparedness, recovery, and mitigation organization within Maricopa County.
2.
Under the Incident Command System structure, the Planning, Logistics, Finance
and Administration, and Operations Sections at the Maricopa County Emergency
Operations Center assist the incident commander in carrying out the overall mission.
3.
In accordance with a mission assignment each primary and/or support organization
assisting will retain administrative control over its own resources and personnel but will be
under the operational control of the primary agency for ESF #13 Public Safety and
Security. Delegation of mission operational control may be delegated to the field by the
Maricopa County Emergency Operations Center.
BC. Alerts and Notifications
1.
This ESF will be activated or placed on standby upon notification by the Maricopa County
Emergency Operations Center. The representatives or designees of the primary agency
will manage the emergency activities of this ESF. If additional support is required, the
primary and support agencies may jointly manage activities.
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2.
Upon instructions to activate or placement on standby, the Maricopa County Sheriff's
Office (MCSO) will implement procedures to notify all planning team members and, if
necessary, mobilize all personnel, facilities, and physical resources likely to be needed,
based on the emergency circumstance.
D. Actions
1.
Actions carried out are grouped into phases of emergency management: Preparedness,
Response, Recovery, and Mitigation. Each phase requires specific skills and knowledge
to accomplish the tasks and requires significant cooperation and collaboration between all
agencies and the intended recipients of service.
1.
Overall Actions Assigned to All Members
Overall Actions Assigned to All Members
Preparedness (Pre-Event) Actions for ESF #13 - Public Safety and Security
1.
Identify alternate or backup facilities.
2.
Review the Maricopa County Multi-Jurisdictional Hazard Mitigation plan and the State
recovery plan.
3.
Develop and test emergency procedures.
Overall Actions Assigned to All Members
Response (During Event) Actions for ESF #13 - Public Safety and Security
1.
Start a Unit Log (ICS 214) to hand-record anything not covered in this Checklist.
2.
Determine the supply needs generated by the emergency.
3.
Use call- down rosters to alert emergency responders or provide situation updates.
4.
For incidents that are the result of an act of terrorism (or suspected), the Federal
Bureau of Investigation (FBI) will be the primary agency for the criminal investigation,
and; response operations must be coordinated in conjunction with them.
5.
Staff the EOC.
6.
Evaluate all requests for resources against known supplies and coordinate with
Resources Support.
7.
Maintain existing equipment and follow established procedures for communicating
with organization personnel performing field operations.
8.
Coordinate with all other ESF staff to provide protection to key and critical facilities.
9.
Provide law enforcement security to the EOC.
10.
Provide support for emergency responders.
11.
Identify capabilities to provide safety and security for HAZMAT, Explosive Ordnance
Disposal, and radiological incidents.
12.
Coordinate the activation of mutual aid agreements.
13.
Maintain financial and legal accountability.
14.
Provide traffic management and access control during recovery activities.
Overall Actions Assigned to All Members
Recovery (Post- Event) Actions for ESF #13 - Public Safety and Security
1.
Continue to perform tasks necessary to expedite restoration and recovery operations.
Commented [JY(24]: Issues with border consistency
throughout document (not tracked). This section is a lighter
line than the rest (minor but noticeable)
Emergency Operations Plan
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2.
Return borrowed resources and those obtained through agreement, lease, or rental
when those resources are no longer required.
3.
Plan for the gradual shut down of emergency law enforcement operations.
4.
Plan law enforcement recovery, reconstitution, mitigation, and other long-term actions.
5.
Participate in after action meetings and prepare an After- Action Report (AAR).
6.
Provide documentation for financial reimbursement.
7.
Aid in the security of designated recovery facilities.
8.
Clean, repair, replenish, and perform maintenance on equipment before returning to
normal operations or storage.
Overall Actions Assigned to All Members
Mitigation Actions for ESF #13 - Public Safety and Security
1.
Develop safety programs, to include disaster situations, and present them to the
public.
2.
Participate in the hazard identification process and identify and correct vulnerabilities.
3.
Participate in mitigation planning team meetings and work with local emergency
management to promote community preparedness.
4.
Establish a protocol for determining when to allow evacuees and the general
publicpublic to re-enter the impacted area.
5.
Develop mutual aid and other support agreements with surrounding jurisdictions and
foster private sector relationships.
6.
Identify responsibilities for liaison roles with State and neighboring communities'
communications officials.
Overall Actions Assigned to All Members
Protection Actions for ESF #13 - Public Safety and Security
1.
Implement protection, resilience, and continuity planning, programs, training,s and
exercises.
2.
Determine jurisdictional priorities, objectives, strategies, and resource limitations.
3.
Adhere to appropriate mechanisms for safeguarding sensitive and classified
information, including law enforcement.
4.
Prevent and deter the movement and operations of threatening individuals.
5.
Control and limit access to critical locations and systems.
6.
Detect malicious activity. Conduct technical countermeasures and mitigate activities
on internet and cyber systems.
7.
Identify and implement monitoring and risk management planning.
8.
Establish operations and communications procedures for road blocks and check
points.
III. Responsibilities
A. Primary Agency
Primary: Maricopa County Sheriff's Office (MCSO)
Preparedness (Pre-Event) Actions for ESF #13 - Public Safety and Security
1.
Plan to provide security for Access Control and re-entry considerations for areas impacted
by emergencies.
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2.
Coordinate with the Mass Care and Transportation for sheltering and transportation
requirements for vulnerable populations.
3.
Identify responsibilities for liaison roles with State and adjacent county law enforcement
officials.
4.
Consider planning for information- sharing between agencies.
5.
Develop procedures for aiding and requesting assistance from other law enforcement
agencies during emergencies.
6..
Develop traffic control plans for special and regional events in conjunction with MCDOT.
7.
Develop procedures for coordinating traffic routing with MCDOT during major
emergencies.
8.
Develop procedures for determining disaster area entry authoritywho is and is not
authorized to enter disaster areas.
9.
Develop procedures for coordinating sState law enforcement and other personnel in traffic
control operations.
10.
Develop procedures for overcoming communications problems that will arise from the use
of non-departmental agencies during traffic control operations.
11.
Encourage the development of mutual aid agreements between neighboring and regional
law enforcement agencies.
12.
Identify organizations that have support roles in law enforcement operations.
13.
Identify duties and responsibilities of participating law enforcement agencies.
14.
Establish mutual aid agreements with surrounding jurisdictions if additional law
enforcement personnel are required at a disaster.
15.
Establish mutual aid agreements with neighboring communities for the relocation of
prisoners, if necessary, during a disaster.
Response (During Event) Actions for ESF #13 - Public Safety and Security
1.
Establish staging areas and logistical support bases for requested mutual aid resources
supporting public safety and security activities.
2.
Report Law Enforcement status and potential problems to the EOC Director. If the scope
of the incident is beyond the capabilities of this jurisdiction's Law Enforcement resources,
notify the EOC Director, and note time and date.
3.
Obtain needed resources and supplies.
4.
Coordinate law enforcement resource requests from the Incident Commander.
5.
Identify potential law enforcement shortages and ICP requirements in the jurisdiction
during the emergency and present options to the EOC Director.
6.
Support and maintain Law Enforcement's primary communications, cCounty- and city-
wide, and for the EOC on a 24-hour basis using available public and private
communications systems.
7.
Generate detailed information on needs and logistics that the higher level of government
may not have.
8.
Coordinate the law enforcement agencies in the Countycounty/City during disaster
situations to ensure the safety of all citizens, maintain law and order, protect public and
private property, and provide protection for essential industries, supplies, and facilities.
9.
Coordinate with law enforcement agencies responding from outside jurisdictions.
10.
Aid with the security of shelters and other designated Countycounty facilities.
11.
Secure the disaster area in accordance with the requirements of the specific hazard
present.
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12.
Control access to the area until it is safe. Allow only those people directly involved in
emergency response operations to enter.
13.
Coordinate evacuation traffic control, including route assignment, departure scheduling,
road capacity expansion, entry control for outbound routes, perimeter control on inbound
routes, traffic flow, including dealing with breakdowns, and establishment of rest areas
with MCDOT.
14.
Assist in initiating traffic management operations and control strategies.
15.
Assist with establishing alternate routes of access required due to road closures.
16.
Coordinate support to staff in Mass Care Housing and Human Services in handling
individuals in shelters with legal restrictions.
17.
Provide assistance toAssist other law enforcement agencies when requested.
18.
Provide the first line of assistance to municipalities during emergencies.
19.
Deploy personnel to traffic control points as prearranged or as requested by local
agencies.
20.
Prepare evacuation movement control plans and brief the EOC Director.
21.
Coordinate the movement of evacuees from the hazard area to shelters or mass care
facilities, if appropriate.
22.
Anticipate and plan for having to create and obtain transportation to assist the whole
community.
23.
Coordinate with the EOC Director to issue a statement on the jurisdictions’ policy
regarding people that do not comply with evacuation instructions. The statement
addresses the consequences for not evacuating and the services (food, medical, utilities,
sanitation, etc.) that will be discontinued or interrupted in the evacuation area.
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ESF #14 - Long-Term Community Recovery
Primary Agency:
Maricopa County Department of Emergency Management
Support Agencies:
Flood Control District of Maricopa County
Housing Authority of Maricopa County
Maricopa Association of Governments
Maricopa County Animal Care and Control
Maricopa County Assessor’s Office
Maricopa County Air Quality Department
Maricopa County Environmental Services Department
Maricopa County Human Services Department
Maricopa County Department of Public Health
Maricopa County Department of Transportation
Maricopa County Equipment Service
Maricopa County Facilities Management Department
Maricopa County Department of Finance
Maricopa County Human Resources
Maricopa County Library District
Maricopa County Manager's Office
Maricopa County Office of the Medical Examiner
Maricopa County Planning and Development Department
Maricopa County Sheriff's Office
Maricopa County Waste Resources and Recycling
Salt River Project
The Salvation Army
Faith-based Agencies
American Red Cross
Arizona Voluntary Organizations Active in Disasters
Maricopa County Community Organizations Active in Disasters
Arizona Water/Wastewater Agency Response Network
State and Federal Agencies
I. Purpose and Scope
A. Purpose
1.
The purpose of ESF #14 Long-Term Community Recovery is to coordinate the long-term
recovery of Maricopa County in an efficient and effective manner.
B. Scope
1.
This ESF is structured to provide coordination during large-scale or catastrophic incidents
that require assistance to address significant long-term impacts in the affected area.
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2.
Specifically, the scope of ESF #14 Long-Term Community Recovery is to:
a.
Provide for coordinated measures and policies designed to facilitate recovery from
the effects of natural and technological disasters, civil disturbances, or acts of
domestic terrorism.
b.
Provide for effective utilization of resources to support efforts to aid long-term
community recovery, stabilize local and regional economies, and reduce or
eliminate risks from future incidents.
c.
Assist in coordinating the damage assessment process in order toto determine the
need for assistance.
d.
Provide a government conduit and administrative means for appropriate voluntary
and private sector organizations to assist the Maricopa County governments
during the recovery and mitigation phases.
e.
Ongoing and post-incident assessments of infrastructure and assessment of total
damages including insured and uninsured losses.
f.
Providing technical assistance to include engineering expertise, construction
management, contracting, and real estate services.
II. Concept of Operations
A. ESF-Specific ItemsGeneral
1.
ESF #14 Long-Term Community Recovery is consistent with the Maricopa County
Emergency Operations Center's methodology and the requirements of the National
Response Framework (NRF), the National Incident Management System (NIMS) and the
Incident Command System (ICS) in order to provide incident assessment, planning,
procurement, deployment, coordination and support operations to Maricopa County.
Through the Maricopa County EOC, response to an emergency or situation is conducted
in a timely and appropriate manner.
2.
Procedures, protocols and plans for disaster response activities are developed to govern
staff operations at the Maricopa County Emergency Operations Center and in the field.
These are in the form of the base plan, ESFs, Support annexes, Threat Annexes, and
Standard Operating Guidelines, which describe its capabilities. Periodic training and
exercises are also conducted to enhance effectiveness.
3.
In a large event requiring local or State mutual aid assistance, ESF #14 Long-Term
Community Recovery will work with its support agency counterparts to seek, procure,
plan, coordinate and direct the use of any required assets.
4.1.
Throughout the response and recovery periods, this ESF will evaluate and analyze
information regarding the availability of volunteers and donated goods and services.
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5.2.
A COADvolunteer representative will serve a liaison role at the Maricopa County
Emergency Operations Center to assist in coordination of all activities under ESF #14
Long-Term Community Recovery.
6.3.
The MCEOC may establish, in concurrence with the most current COAD/VOAD,
operating protocols regarding this activity, an unmet needs committee, or similar, and
include, as needed, non-CVOAD organizations and entities, to develop a recovery plan
and funding structure. COAD/VOAD leadership may establish, in concurrence with the
most current COAD/VOAD operating protocols regarding this activity, an Unmet Needs
Center, or similar, to assist the whole community in accessing offered services.
7.4.
The Maricopa County Emergency Operations Center will also make every attempt
to have the volunteer coordinators establish reception centers adjacent to identified
donation warehouse facilities.
8.5.
The Maricopa County Disaster Recovery Plan provides an operational overview of
how Maricopa County public safety partners collaborate, plan, and recover from a
hazardous incident that threatens lives, property, and natural resources. The Plan
describes the policies, planning assumptions, concept of operations, and recovery
operations when a disaster or emergency challenges the Countycounty’s ability to return
to normalcy.
9.6.
Rapid Impact Assessment: It is the responsibility of ESF #5 Emergency
Management to maintain or be able to access comprehensive community records and
demographics data at the time of any event, so as to best allocate resources not only for
immediate response but for the scope of the event as a whole. ESF #14 Long-Term
Community Recovery will work very closely with ESF #3 Public Works and Engineering to
conduct the rapid impact assessment of the identified damaged sites as a result of the
event. This information needs to be collected as quickly as possible in order toto notify the
State EOC toward Public and Individual assistance programs that may assist in a speedy
recovery for the event.
10.7.
Environmental Assessment: Environmental Impact Assessments (EIAs) require
the longest -term strategy and scope of any response for the local jurisdictions. Because
The environmental repercussions of a given event may not be apparent for months to
years after the event; therefore, , a broad understanding of liability and stakeholders is
important in protecting the community during and after any disaster. The Maricopa County
Emergency Operations Center is responsible for coordinating management with Federal
and State agencies as necessary for comprehensive planning, as well as local planning
and zoning boards and other stakeholders.
11.8.
Access and Functional Needs Considerations: FEMA’s Federal Disaster Recovery
Coordination Office specifically supports the integration of vulnerable and disabled
community members in long-term recovery planning. These needs will be addressed as a
key component to long-term mitigation and recovery goals by ESF #15 External Affairs
and ESF #5 Emergency Management. Grant funding for at risk and disability- oriented
resources in community development is the responsibility of all emergency management
stakeholders, to minimize the burden to the local jurisdiction and reduce liability in the
aftermath of a disaster.
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B. Direction and Control
1.
This ESF complies with the National Response Framework (NRF) and the National
Incident Management System (NIMS). The NIMS guides the direction and control system adopted
by the Maricopa County Department of Emergency Management, which functions as the official
disaster prevention, protection, response, preparedness, recovery, and mitigation organization
within Maricopa County.
2.
Under
the
Incident
Command
System
structure,
the
Planning,
Logistics,
Finance/Administration, and Operations Sections at the Maricopa County Emergency Operations
Center assist the incident commander in carrying out the overall mission.
C. Alerts and Notifications
1.
This ESF will be activated or placed on standby upon notification by the Maricopa County
Emergency Operations Center. The representatives or designees of the primary agency
will manage the emergency activities. If additional support is required, the primary and
support agencies may jointly manage activities.
2.
Upon instructions to activate or placement on standby, Maricopa County Department of
Emergency Management will implement procedures to notify all planning team members
and, if necessary, mobilize all personnel, facilities, and physical resources likely to be
needed, based on the emergency circumstance.
D. Actions
1.
Actions carried out by are grouped into phases of emergency management:
Preparedness, Response, Recovery, and Mitigation. Each phase requires specific skills
and knowledge to accomplish the tasks and requires significant cooperation and
collaboration between all agencies and the intended recipients of service.
1.
Overall Actions Assigned to All Members
Overall Actions Assigned to All Members
Preparedness (Pre-Event) Actions for ESF #14 - Long-Term Community Recovery
1.
Identify how long-term community recovery efforts in support of emergency operations will
be directed and controlled.
2.
Identify the trained personnel or agency responsible for conducting an environmental
assessment.
3.
Review the sState's recovery plan and the mitigation plan.
4.
Review disaster recovery program administrative plans.
5.
Develop mutual aid and other support agreements with surrounding jurisdictions and the
private sector.
Overall Actions Assigned to All Members
Response (During Event) Actions for ESF #14 - Long-Term Community Recovery
1.
Start a Unit Log (ICS 214) to hand-record anything not covered in this checklist.
2.
Coordinate with unmet needs staff to facilitate DAFN population responses and plans of
action.
3.
Coordinate with the private sector to establish clear delineation of responsibilities in
housing and urban development sectors.
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4.
Use damage assessment to identify number of persons affected, homes damaged or
destroyed, and infrastructure losses to predict the ongoing need for long term recovery
efforts.
5.
Conduct disaster, economic, and needs assessments.
6.
Identify long-term recovery efforts for individuals with DAFN.
7.
Work with the private sector to ensure disaster- related needs of the business community
are met.
8.
Activate public assistance and individual assistance as needed.
9.
Identify and provide strategy to assist citizens with unmet needs.
10.
Identify long-term recovery efforts for animal welfare and agriculture stakeholders.
11.
Coordinate with Mass Care and Medical to establish long-term mental health services.
12.
Identify long-term impacts of environmental issues caused by the disaster.
13.
Maintain financial and legal accountability.
Overall Actions Assigned to All Members
Recovery (Post EventPost-Event) Actions for ESF #14 - Long-Term Community Recovery
1.
Continue to perform tasks necessary to expedite restoration and recovery operations.
2.
Return borrowed resources and those obtained through agreement, lease, or rental when
those resources are no longer required.
3.
Participate in after action meetings and prepare an After- Action Report (AAR).
4.
Coordinate with Mass Care and housing authorities for sheltering and recovery efforts.
5.
Work with the sState and fFederal government to administer disaster recovery programs.
6.
Continue to conduct disaster, economic, and needs assessments.
7.
Establish recovery operations at the MCEOC.
8.
Identify disaster recovery center requirements.
9.
Address unmet disaster needs with Federal, local, and volunteer agencies.
10.
Coordinate Individual Assistance (IA) with FEMA and the Small Business Administration
if eligible.
11.
Conduct public assistance briefings.
12.
Schedule public assistance inspections.
13.
Schedule, publicize, and conduct Public Assistance application briefings if program
eligibility is determined.
Overall Actions Assigned to All Members
Mitigation Actions for ESF #14 - Long-Term Community Recovery
1.
Develop mutual aid and other support agreements with surrounding jurisdictions and
foster private sector relationships.
2.
Support programs that provide individual assistance, public assistance, and hazard
mitigation.
3.
Conduct disaster recovery training with Countycounty officials, local officials, and
volunteer groups.
Overall Actions Assigned to All Members
Protection Actions for ESF #14 - Long-Term Community Recovery
1.
Implement protection, resilience, and continuity planning, programs, training,s and
exercises.
2.
Determine requirements for protected stakeholder information sharing.
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3.
Determine jurisdictional priorities, objectives, strategies, and resource limitations.
4.
Control and limit access to critical locations and systems.
5.
Identify and implement monitoring and risk management planning.
III. Responsibilities
A. Primary Agency
Primary: Maricopa County Department of Emergency Management
Response (During Event) Actions for ESF #14 - Long-Term Community Recovery
1.
Coordinate with incident command to provide lists of long-term recovery personnel staff.
2.
Place Recovery/Emergency Support Function staff and recovery partners on stand-by.
3.
Notify State recovery partners. Allow the State to contact Federal recovery partners.
4.
Coordinate activities with voluntary agency partners.
5.
Coordinate activities with State and Federal agencies, and volunteer organizations.
6.
Channel recovery and mitigation information for public release through the Joint Information
System (JIS).
Recovery (Post EventPost-Event) Actions for ESF #14 - Long-Term Community Recovery
1.
Discuss with local stakeholders the direction and scope of the recovery plan.
2.
Support community recovery activities.
3.
Maintain contact with agency administrative headquarters on financial matters.
4.
Ensure that all documents initiated at the incident are properly prepared and completed.
5.
Establish a Recovery Information Center.
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ESF #15 - External Affairs
Primary Agency:
Maricopa County Office of Communications
Support Agencies:
Flood Control District of Maricopa County
Housing Authority of Maricopa County
Maricopa County Animal Care and Control
Maricopa County Attorney's Office
Maricopa County Air Quality Department
Maricopa County Department of Emergency Management
Maricopa County Environmental Services Department
Maricopa County Human Services Department
Maricopa County Department of Public Health
Maricopa County Department of Transportation
Maricopa County Human Resources
Maricopa County Library District
Maricopa County Parks and Recreation Department
Maricopa County Planning and Development Department
Maricopa County Recorder's Office
Maricopa County Government Relations
Maricopa County Sheriff's Office
State and Federal Agencies
I. Purpose and Scope
A. Purpose
1.
The purpose of ESF #15 External Affairs is to disseminate information on emergencies to
the public through all media channels in Maricopa County.
B. Scope
1.
This ESF coordinates actions to provide the required external affairs support to
Countycounty and incident management elements. It details the establishment of support
positions to coordinate communications to various audiences. It applies to Countycounty
departments and agencies that may require public affairs support or whose public affairs
assets may be employed during an emergency. This scope entails:
a.
Quickly relaying critical and potentially lifesaving information to those at risk.
b.
Providinge timely, consistent information on the status of emergency operations.
c.
Coordinatinge the release of public information from all responding agencies.
d.
Assuringe the public that government is responding effectively to the emergency.
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e.
Make credible and consistent information available to answer citizen inquiries.
f.
Provide ongoing and useful information regarding recovery activities.
g.
Ensure a system is in place to provide information and guidance to Countycounty,
sCity, and, if appropriate, sState and fFederal, elected and appointed officials.
II. Concept of Operations
A. ESF-Specific ItemsGeneral
1.
ESF #15 External Affairs is consistent with the Maricopa County Emergency Operations
Center's methodology and the requirements of the National Response Framework (NRF),
the National Incident Management System (NIMS) and the Incident Command System
(ICS) in order to provide incident assessment, planning, procurement, deployment,
coordination and support operations to the Maricopa County. Through the Maricopa EOC,
response to an emergency or situation is conducted in a timely and appropriate manner.
2.
Procedures protocols and plans for disaster response activities are developed to govern
staff operations at the Maricopa County Emergency Operations Center and in the field.
These are in the form of the base plan, ESFs, Support Annexes, Threat Annexes, and
Standard Operating Guidelines, which describe this ESF’s capabilities.
3.
In a large event requiring local or State mutual aid assistance, the Maricopa County
Emergency Operations Center will coordinate with support agency counterparts to seek,
procure, plan, coordinate and direct the use of required assets.
4.1.
The Maricopa County Office of Communications will act as the lead agency.
Depending on the severity of the situation, other local public information officers and
Countycounty staff will assist with media advisories and releases. Lead or support agency
public information staff will operate from the Maricopa County Emergency Operations
Center on a 24-hour schedule to help maintain the flow of public information.
5.2.
In a catastrophic disaster, ESF #7 Logistics Management and Resource Support,
ESF #14 Long-Term Recovery and ESF #15 External Affairs will work together to release
information regarding volunteer goods and services that need to be sent to the disaster
area, and where volunteers and donors may go to deliver such goods or services. All of
said ESFs will routinely provide information to staff for ESF #15 External Affairs to keep
the Maricopa County officials and citizens aware of the current event.
6.3.
ESF #15 External Affairs is responsible for providing the community with
information on impending or existing emergencies, to include immediate protective actions
they should take such as sheltering or evacuation. Many agencies participate in disaster
public education and awareness activities on a regular basis, in conjunction with MCDEM,
MCSO, MCDPH, MCDOT, National Weather Service, etc. Programs include fire
prevention, animal care and control, weather spotter training, disaster preparedness for
seniors, public health issues (i.e. seasonal influenza, pandemic influenza), etc.
7.4.
The method of communicating with the whole community will be determined based
on the channels available including, but not limited to communicating to persons with
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disabilities, access and functional needs e.g. sight or hearing impairments as well as
unique populations such as schools, hospitals, managed care facilities, group homes, etc.
American Sign Language (ASL) interpreters and Communication Access Real-time
Translation (CART) services are available for request through Arizona Department of
Emergency and Military Affairs to be present for communication with individuals with
hearing impairments.
8.5.
Maricopa County has a population whose primary language is English, with
Spanish being the secondary language and a secondary percentage with native facility in
Spanish. Translators are available through the Arizona Department of Emergency and
Military Affairs. Disaster preparedness, response, and recovery information is available in
Spanish through the Maricopa County Department of Emergency Management and
Maricopa County Department of Public Health.
9.6.
Should a disaster or an emergency event create present the opportunity a scenario
where advanced/early evacuation is feasiblepossible, the methods for communicating
Emergency Public Information (EPI) towith the whole community will be determined based
on the channels available in order toto provide information in the most timely and efficient
manner possible to reduce the threat of immediate loss of life.
10.7.
ESF #15 External Affairs with the assistance of other local agencies listed above
should collaborate and develop standard operations procedures (SOPs) to carry out the
public information function.
11.8.
Emergency Public Information may be disseminated to special populations
through use of iInterpreters (non-English speaking and hearing impaired), public address
systems, closed- cCaption television, door-to-door, Braille (visually impaired), etc. DAFN
populations may also include the elderly or home-bound who have limited access to radio,
news, or media reports. Rural populations are especially likely to have limited access to
such resources. Outdoor and seasonal workers may also be exposed to threats or
incidents in a more immediate fashion with limited access to radio or media.
12.9.
For these reasons aA diverse set of media channels will be used to disseminate
information in a timely fashion, including but not limited to: emergency radio notices,
television (digital and cable channels), internet and social media, SMS messaging,
billboards, newspaper notices, and communal locations such as post offices, banks, gas
stations, and municipal waste sites.
B. Direction and Control
1.
This ESF complies with the National Response Framework and the National Incident
Management System (NIMS). The NIMS guides the direction and control system adopted
by the Maricopa County Department of Emergency Management, which functions as the
official disaster prevention, protection, response, preparedness, recovery, and mitigation
organization within Maricopa County.
2.
The Maricopa County Department of Emergency Management serves as the focal point
for activities. It is responsible for ensuring that all appropriate program departments,
support agencies, other ESFs, and other private voluntary volunteer agencies have
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knowledge about the system and expectations, as well as to coordinate and cooperate
efficiently during an event.
C. Alerts and Notifications
1.
ESF #15 External Affairs will be activated or placed on standby upon notification by the
Maricopa County Emergency Operations Center. The representatives or designees of the
primary agency will manage the emergency activities. If additional support is required, the
primary and support agencies may jointly manage activities.
2.
Upon instructions to activate or placement on standby, the Maricopa County Department
of Emergency Management will implement procedures to notify all planning team
members and if necessary, mobilize all personnel, facilities, and physical resources likely
to be needed, based on the emergency circumstance.
D. Actions
1.
Actions carried out by an ESF are grouped into phases of emergency management:
Preparedness, Response, Recovery, and Mitigation. Each phase requires specific skills
and knowledge to accomplish and requires significant cooperation and collaboration
between all supporting agencies and the intended recipients of service.
1.
Overall Actions Assigned to All Members
Overall Actions Assigned to All Members
Preparedness (Pre-Event) Actions for ESF #15 - External Affairs
1.
Designate the person responsible for initial notification of personnel.
2.
Report EPI status and potential problems to the EOC Director.
3.
Develop pre-scripted media releases and public advisories for likely emergencies.
4.
Practice JIC set-up and operations.
5.
Ensure adequate space and equipment is available for the operation of a JIC.
6.
Train emergency responders on public information procedures on referring media to the
appropriate field or JIC personnel for information.
7.
Identify public information needs required for facilities that serve vulnerable populations.
8.
Encourage development of disaster plans and kits for the public as part of media outreach.
9.
Ensure there are clearly designated press contacts and alternates in any agencies with
which this team collaborates.
10.
Update public information responder listing, as necessary.
11.
Test public warning systems as appropriate.
12.
Maintain current lists of radio stations, televisions stations, cable companies, websites,
and newspapers to be utilized for public information releases
13.
Maintain support agreements and liaison arrangements with other agencies
14.
Maintain arrangements to provide a briefing room for the media in the vicinity of the EOC
or at the location of the disaster
Overall Actions Assigned to All Members
Response (During Event) Actions for ESF #15 - External Affairs
1.
Obtain needed equipment, additional office space, web, and broadcast media access.
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2.
Issue any immediate EPI approved by the EOC Director to the public and take into
consideration the vulnerable populations.
3.
Ensure that the public within the affected area receives complete, accurate, and consistent
information about life safety procedures, public health advisories, relief and assistance
programs, and other vital information.
4.
Monitor news broadcasts.
5.
Coordinate an area where media can be near the site but notwithout in the wayimpeding
of response operations.
6.
Anticipate potential EPI needs or problems and begin alerting appropriate EPI resources.
7.
Coordinate with shelter operations for family reunification messaging.
8.
Establish process to verify information is accurate and valid before public release.
9.
Identify all viable methods to reach the public including but not limited to radio, television,
print media flyers, posters, brochures, informational booths, and internet sites, including
social media.
10.
Develop productive relationships with the press, coordinating with them on emergency
information dissemination, provision, and accessibility.
11.
Approve implementation of any special provisions for media convergence.
12.
Designate location for media briefings.
13.
Inform the public of health or safety concerns, status of emergency situation, and ways to
reduce or eliminate associated dangers.
14.
Activate and staff the management functions of the JIC.
15.
Identify and utilize departmental, county, or municipal legal counsel to review important
public-facing documents and announcements as needed.
16.
Maintain financial and legal accountability.
17.
Brief public affairs officers who goassigned to incident sites.
18.
Organize and operate a press briefing area and a JIC, as appropriate.
19.
In coordination with the Public Information Officer (PIO), initiate public information
activities as dictated by the situation. Coordinate the operations of the Joint Information
System (JIS) with other agency PIOs’ and approve releases of information through the
JIS and other field operations as required.
20.
Promote preparedness information that will lessen the impact of disasters, such as having
a disaster preparedness kit and family disaster plan.
21.
Prepare emergency information packages for release through the all media channels
during actual emergencies.
22.
Disseminate news releases and daily Situation Reports from the County EOC via the
agency’s website.
23.
Disseminate information to elected officials through the legislative liaison function.
24.
Establish, with assistance from other agencies, a help line for the general public to call for
information.
Overall Actions Assigned to All Members
Recovery (Post EventPost-Event) Actions for ESF #15 - External Affairs
1.
Plan for the gradual shut down of External Affairs operations.
2.
Process and disseminate disaster welfare and family reunification information.
3.
Prepare an After- Action Report (AAR).
4.
Return borrowed resources and those obtained through agreement, lease, or rental when
those resources are no longer required.
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5.
Provide documentation for possible financial reimbursement process for recovery
activities.
6.
Participate in after- action meetings and prepare any requested follow-ups in addition to
the initial report.
7.
Distribute information on what displaced populations should do when returning to their
damaged homes.
8.
Continue emergency public information activities based on the circumstances and the
organizations involved in the recovery efforts.
9.
Distribute information on how and where to apply for different types of disaster assistance.
10.
Participate in post-incident briefings and convert action plans into public information when
appropriate.
11.
Release information concerning the need for volunteer goods and services, as needed.
12.
Maintain records of news releases to support documentation after the disaster.
13.
Provide information regarding available disaster recovery programs and resources to the
media and the public.
14.
In cases of man-made disasters such as terrorism, cooperate with law enforcement
agencies' press relations on incident coverage.
15.
Compile a written record of events, including any printed materials, news releases, tapes,
and clippings.
16.
Assess effectiveness of information and education programs on mobilizing public and
estimate future mitigation effects.
Overall Actions Assigned to All Members
Mitigation Actions for ESF #15 - External Affairs
1.
Promote preparedness information that will lessen the impact of disasters, such as having
a disaster preparedness kit and family disaster plan.
2.
Establish contacts and develop working relationships with the media.
3.
Develop a public information program to educate the public regarding the effects of
common, emergency, and disaster situations.
Overall Actions Assigned to All Members
Protection Actions for ESF #15 - External Affairs
1.
Determine requirements for protected stakeholder information sharing.
2.
Determine jurisdictional priorities, objectives strategies, and resource limitations.
3.
Adhere to appropriate mechanisms for safeguarding sensitive and classified information
including law enforcement and healthcare related information.
III. Responsibilities
A. Primary Agency
Primary: Maricopa County Office of Communications
Preparedness (Pre-Event) Actions for ESF #15 - External Affairs
1.
Identify responsibilities for liaison roles with state and adjacent county PIOs.
2.
Maintain liaison with the local media outlets in order toto establish and maintain
relationships.
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3.
Develop plans to coordinate with international, national, state, and local news media for
emergency operations, before, during and after events.
4.
Develop and test emergency communication procedures.
5.
Identify media outlets, establish contact lists, and provide training on emergency public
information procedures.
6.
Coordinate with other ESFs to designate PR policies and spokespersons as necessary.
Response (During Event) Actions for ESF #15 - External Affairs
1.
Determine the nature and scope of the disaster and the public messaging strategy. Brief
the EOC Director and elected leaders as needed.
2.
Coordinate with the EOC and state- level PIOs.
3.
In coordination with all effected or responding PIOs provide advisories and public
instructions for life, safety, and health.
4.
Manage aspects of Emergency Public Information (EPI) on behalf of the EOC Director.
5.
Give the public accurate, timely, and useful information and instructions from one release
point throughout the emergency,; provide mass notification to urban and rural populations,
and provide periodic media updates.
6.
Resolve any conflicting information and dispel rumors as much as possible.
7.
Consult the EOC team before releasing any emergency information.
8.
Implement a proactive public information strategy to meet media needs.
9.
Prepare news releases, public information, warnings, and briefings with the approval of
the EOC Director.
10.
Establish contacts and develop working relationships with the media.
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Emergency Operations Plan
Annex B
202
Annex B - Support: Continuity of Government and Operations
I. Purpose and Scope
A. Purpose
1.
The purpose of continuity of government in time of emergency or disaster is to preserve
lawful leadership and authority, prevent unlawful assumption of authority, ensure direction
and control mechanisms are in place, and ensure delivery of government services.
B. Scope
1.
This aAnnex addresses both emergency assistance and the maintenance and mitigation
efforts for responses specific to this Annex.
2.
Encompassed Included in this Annex is information on standard operating procedures
(SOPs), movement of responders, victims, and supplies associated with response and
recovery efforts following a major disaster, and egress and ingress information. Also
included is information on major services by primary agencies critical to the welfare of the
citizens in Maricopa County.
3.
Maricopa County has determined that each Countycounty department and Countycounty
agency/entity should develop and maintain a Continuity of Operations Plan (COOP).
COOP planning is designed to enable each Countycounty department and Countycounty
agency/entity to preserve, maintain, and/or resume its capability to function effectively in
the event of a threat or occurrence of any disaster or emergency that could potentially
disrupt governmental operations and services. That plan will describe:
a.
Identification and description of essential functions
b.
Time- based objectives to restore their essential functions
c.
Order of Succession and Delegation of Authority
d.
Continuity Planning Team Members and their assigned roles/responsibilities
e.
Primary facilities and identified Continuity/Alternate facilities
f.
Communication systems
g.
Vital records and resources
h.
Human Capital management and roster alert notification procedures
i.
Devolution
j.
Reconstitution of operations
k.
Training and exercise programs
II. Concept of Operations
A. General
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Annex B
203
1.
This Annex is consistent with the Maricopa County Emergency Operations Center's
methodology, the requirements of the National Response Framework (NRF), the National
Incident Management System (NIMS), and the Incident Command System (ICS). This
structured and system supports incident assessment, planning, procurement, deployment,
and coordination and support operations to the Maricopa County. Through the Maricopa
County Policy Group and EOC response to an emergency or situation is conducted in a
timely and appropriate manner.
2.
Procedures, protocols, and plans for disaster response activities are to govern staff
operations at the Maricopa County Emergency Operations Center and in the field. These
are in the form of the base plan, ESF Annexes, Support Annexes, Threat Annexes, and
Standard Operating Guidelines, which describe capabilities. Periodic training and
exercises are also conducted to enhance effectiveness.
3.
In a large event requiring local or State mutual aid assistance, Maricopa County will work
with its support agency counterparts to seek, procure, plan, coordinate, or direct the use
of required assets.
4.
Throughout the response and recovery periods, these agencies will evaluate and analyze
information requests to move people, materials, equipment, and other resources as
necessary.
5.
Maricopa County Board of Supervisors Line of Succession:
a.
Presiding Chairman
b.
Presiding Vice-Chairman
c.
Supervisor, District 1
d.
Supervisor, District 2
e.
Supervisor, District 3
f.
Supervisor, District 4
g.
Supervisor, District 5
6.
Maricopa County’s responsibilities regarding filling vacancies and governing during
emergencies is addressed in ARS 11-213 and ARS 38-381 through 386. See Authorities
and references section for additional details.
B. Direction and Control
1.
This Annex complies with the National Response Framework (NRF), and the National
Incident Management System (NIMS). The NIMS guides the direction and control system
adopted by the Maricopa County Department of Emergency Management, which functions
as the official disaster prevention, protection, response, preparedness, recovery, and
mitigation organization within the Maricopa County.
2.
Refer to Maricopa County Continuity of Government (COG) and associated department
Continuity of Operations Plans (COOP) for additional direction and control information.
C. Alerts and Notifications
Emergency Operations Plan
Annex B
204
1.
Refer to the Maricopa County COG plan and associated department COOPs for specific
alerts and notifications information.
References and Authorities
A. If Federal agencies become involved with any assistance during a disaster or emergency,
a Presidential declared disaster is generally required which will be requested by the
governor's office through the Cabinet Secretary of the United States Department of
Homeland Security. To understand this process more, it is described within FEMA
Publication P-682 National Response Framework and FEMA Publication P-683 National
Response Framework Overview and Support Annexes. Further information on the Federal
assistance process and how it is structured can be found in both of these publications in
the File Archive portion of this living plan.
State
1.
Arizona Revised Statues dealing with Superior Vacancies
a.
Title 11-213. Election; Vacancies
i. At the general election for State and county officers, one supervisor shall be
elected from each district from among those nominated at the preceding primary
election. They shall be nominated and elected by the qualified electors of their
respective districts. If a supervisor moves from the district from which theyhe
waswere elected, histheir office shall at once become vacatednt.
ii. When a vacancy occurs in the office of supervisor, the remaining supervisors,
together, with the clerk of the board of supervisors, shall fill the vacancy by
appointment of a resident of the district in which the vacancy occurred.
2.
Arizona Revised Statues dealing with appointment of temporary successors
a.
Title 38-384. Unavailability of other elected officers of the state or political
subdivisions; appointment of temporary successor
i.
In the event of an attack after which any duly elected officer of the state or of
any political subdivision thereof, or his their legal successor, if any, are
unavailable to serve due to death or for other reasons, the legislating body of
the state or the respective political subdivision in emergency session shall
designate a temporary successor if required to maintain continuity of its civil
government. Such temporary successor shall serve until such time as
conditions permit compliance with constitutional mandates for filling vacancies.
Such designee shall be of the same political party as the duly elected official
and he is authorized to exercise full powers and duties of the office during
theirhis temporary appointment.
Emergency Operations Plan
Annex B
205
Annex B - Support: Emergency Public Warning
I. Purpose and Scope
A. Purpose
1.
The purpose of this Annex is to provide resources of member agencies to support
emergency response needs in Maricopa County.
B. Scope
1.
This Annex addresses both emergency assistance and the maintenance and mitigation
efforts for responses specific to this Annex.
2.
Encompassed Included in this Annex is information on standard operating procedures
(SOPs), movement of responders, victims, and supplies associated with response and
recovery efforts following a major disaster, and egress and ingress information. Also
included is information on major services by primary agencies critical to the welfare of the
citizens in Maricopa County.
3.
To notify the whole community, there are several methods for receiving and providing
emergency warning information. Details of each process or method are described in the
following paragraphs.
II. Concept of Operations
A. General
1.
Warning:
a.
The use of Notification of Unusual Event, Alert, Site Area Emergency, and General
Emergency Classification Levels in providing warning to the public will only be
used for emergencies occurring at the Palo Verde Generating Station. Description
of each Emergency Classification Level as well as procedures for use in notifying
the public are outlined in the State of Arizona/Maricopa County Offsite Emergency
Response Plan.
b.
The National Weather Service (NWS) periodically issues severe weather
information in the form of an Advisory, Watch, or Warning, and Weather
Statements. The emergency condition level provided by the NWS will be used
when notifying the public of severe weather information.
c.
Pre-scripted Emergency Alert System (EAS) messages are available for all-hazard
emergencies and emergencies occurring at the Palo Verde Generating Station.
EAS Forms are located in the Maricopa County Emergency Operations Center and
the Maricopa County Department of Emergency Management Emergency
Response Manual.
Emergency Operations Plan
Annex B
206
d.
The method for communicating with the whole community will be determined
based on the channels available, including but not limited to communicating to
persons with disabilities, i.e. sight or hearing impairments as well as unique
populations such as schools, hospitals, managed care facilities, and group homes.
American Sign Language (ASL) interpreters and Communication Access Real-
time Translation (CART) services are available for request through the Arizona
Department of Emergency and Military Affairs to be present for communication
with individuals with hearing impairments.
e.
The location and accessibility features of Reception and Care, Evacuation
Centers, and/or Disaster Shelters will be included in public announcements to
include services that may or may not be immediately available, such aslike back-
up power and refrigeration for medications.
f.
Should the situation require the alerting, warning, or evacuation of the public,
Maricopa County will utilize all communication channels available (e.g., audio,
visual, and/or text) to notify the whole community as well as unique populations
such as schools, hospitals, managed care facilities, and/or group homes which will
need specific attention.
g.
Additional modes of communicating emergency public information to those that
speak a language other than English, persons with disabilityies, access, and
functional needs, unique populations such as schools, hospitals, managed care
facilities and/or group homes will be provided based on the ability of people to
receive, act on, or understand emergency alerts and warnings.
2.
Alert Phase
a.
Upon notification, MCDEM will alert appropriate Countycounty departments,
affected jurisdictions, and support agencies, to relay known information and to
establish coordination and feedback channels.
b.
MCDEM is the Primary Agency to ensure all pre-incident coordination of
personnel, resources, and facilities will be identified and incorporated into each
system listed in Public Warning Assets.
c.
MCDEM may delegate Primary Agency responsibility, as appropriate, per each
system identified below.
d.
MCDEM will identify the Support Agencies, as appropriate, per each system
identified below.
3.
Notification Phase
a.
MCDEM will notify appropriate governmental agencies of impending emergency
events or situations as follows:
i.
Pass reports of significant or severe weather or flooding as received by the
Flood Control District of Maricopa County to the National Weather Service
(NWS) office with warning responsibility for Maricopa County.
Emergency Operations Plan
Annex B
207
ii.
Pass reports of any significant emergency event or situation to the jurisdictions
within Maricopa County.
4.
Public Warning Assets
a.
National Warning System (NAWAS): The NAWAS is the civil defense system used
to disseminate warnings from the FEMA Operations Center to warning points in
each state. When not being used for emergency traffic or tests, state and local
governments and the National Weather Service may use the system for official
business to augment their normal communications systems. NAWAS terminals are
available for use at both the Countycounty Primary Warning Point, located in the
Sheriff’s Office Communications Center, and the Alternate Warning Point, located
in the EOC. During severe weather, the Phoenix office of the National Weather
Service disseminates watches, warnings, and other pertinent information on the
system. The Sheriff's Office has been designated the Maricopa County Warning
Point for the receipt of hostile attack warnings from the FEMA Operations Center.
The MCDEM EOC has been designated the Alternate Warning Point.
b.
Wireless Emergency Alerts (WEA): Authorized local government authorities
announce conditions that pose an immediate threat to Public Safety.
Announcements are sent through FEMA’s Integrated Public Alert and Warning
System (IPAWS) to participating wireless carriers.
c.
Emergency Alert System (EAS):
i.
The EAS is an all- hazards alert and warning system that provides warnings
throughout the Countycounty via radio, television, cable TV service, and
the Phoenix National Weather Service NOAA Weather Radio. Pre-scripted,
All- Hazard and Palo Verde Messages are in place for use over the EAS.
These pre-scripted messages can be found in critical incident management
software as well as the EOC Manager’s binder at the MCEOC.
ii.
The Local Primary (LP) stations serving Maricopa County are:
a) Radio station KTAR (620 AM), KMPV (98.7 FM), and KTAR (92.3
FM).
b) The Phoenix National Weather Service office broadcasts weather
information 24 hours a day on 162.55 MHz.
c)
Letters of Understanding are updated annual to both KTAR and the
NWS on the authority to issue EAS messages for radiological
incidents. These letters are provided by the Director, MCDEM, and
located in the EAS binders at both KTAR and NWS. EAS Message
forms are updated annually.
iii.
Local media voluntarily translates all EAS messages into Spanish.
Procedures for activation of the EAS are found in the Maricopa County
Department of Emergency Management Emergency Response Manual.
Emergency Operations Plan
Annex B
208
iv.
Commercial radio, TV broadcasting stations, and local cable systems will
disseminate emergency warnings and information to the public in
accordance with the procedures contained in the State of Arizona
Emergency Alert System Operational Plan and the Maricopa/Pinal County
Local Area Emergency Alert System Plan.
d.
The Community Emergency Notification System (CENS):
i.
The Maricopa Association of Governments operates the CENS from 9-1-1
centers. The system will rapidly notify by telephone, utilizing 9-1-1
telephone records and those registered cell and Voice over Internet
Protocol phones, those living or working near the scene of an emergency
and provide them with information and any required emergency instructions
in English, Spanish, or TTY devices.
e.
National Oceanic and Atmospheric Administration (NOAA) Radio Service:
i.
The Phoenix National Weather Service office broadcasts weather
information 24 hours a day on 162.55 MHz from its transmitting antenna
located on South Mountain. During severe weather, the routine weather
broadcasts are interrupted for special information such as weather
warnings. The service also disseminates emergency warnings and
information on natural and man-made emergencies, both pre- and post-
incident by incorporating the EAS into its broadcasts.
f.
Maricopa County Warning Radio Net (47.66 MHz):
i.
The radio net may be used to disseminate emergency information to all
cities, towns, and other organizations on the net. Radios are located in the
offices of the Maricopa County Department of Emergency Management as
well as the County EOC and in each municipal dispatch center and Luke
AFB.
g.
Jurisdiction Warning Points:
i.
Each municipality has established a local warning point in their community
to receive and disseminate emergency information and warnings. Mobile
sirens and public address systems may be used to further disseminate
emergency information and warnings to the public.
h.
Arizona Emergency Information Network (AZEIN):
i.
The Arizona Emergency Information Network (AZEIN) is the State of
Arizona’s online source for real-time emergency updates, preparedness
and hazard information, and multimedia resources.
i.
Palo Verde Generating Station Outdoor Warning Siren System:
i.
MCDEM monitors, tests, and activates the outdoor warning siren system
within the 10-mile Emergency Planning Zone (EPZ) surrounding the Palo
Emergency Operations Plan
Annex B
209
Verde Generating Station. The system is used to alert the public in the EPZ
that an emergency has occurred at Palo Verde.
B. Direction and Control
1.
This Annex complies with the National Response Framework (NRF), and the National
Incident Management System (NIMS). The NIMS guides the direction and control system
adopted by the Maricopa County Department of Emergency Management, which functions
as the official disaster prevention, protection, response, preparedness, recovery, and
mitigation organization within Maricopa County.
2.
Under the Incident Command System (ICS) structure, the Planning, Logistics, Finance
and Administration, and Operations Section and associated staff at the Maricopa County
Emergency Operations Center assist the incident commander in carrying out the overall
mission.
3.
In accordance with a mission assignment, each primary and/or support organization
assisting in the deployment of this Annex will retain administrative control over its own
resources and personnel, but will be under the operational control of this Annex. Mission
operational control may be delegated to the field by the Maricopa County Emergency
Operations Center.
CD. Alerts and Notifications
1.
This Annex will be activated by the Maricopa County Emergency Operations Center.
2.
MCDEM will notify appropriate governmental agencies of impending emergency events or
situations as follows:
a.
Pass reports of significant or severe weather or flooding as received by the Flood
Control District of Maricopa County to the National Weather Service (NWS) office
with warning responsibility for Maricopa County.
b.a.
Pass reports of terrorist or suspected terrorist activities to the MCSO.
c.b.
Pass reports of any significant emergency event or situation to the
jurisdictions within Maricopa County.
d.c.The use of Notification of Unusual Event, Alert, Site Area Emergency, and General
Emergency Classification Levels in providing warning to the public will only be
used for emergencies occurring at the Palo Verde Generating Station. Description
of each Emergency Classification Level as well as procedures for use in notifying
the public are outlined in the State of Arizona/Maricopa County Offsite Emergency
Response Plan.
Emergency Operations Plan
Annex B
210
Annex B - Support: Volunteer and Donations Management
I. Purpose and Scope
A. Purpose
1.
During disasters of all sizes, the public and organizations who are not trained in disaster
response may spontaneously offer their time, donations, and skills in response to the
disaster. This aAnnex provides the framework for the effective coordination, management,
and distribution of spontaneous volunteers and donations in support of emergency
response needs in Maricopa County.
B. Scope
1.
This Annex supports the Maricopa County Emergency Operations Plan (MCEOP). The
Annex addresses emergency assistance, as well as maintenance and mitigation efforts
for responses specific to this aAnnex.
2.
This aAnnex is activated in response to an influx of unaffiliated volunteers and/or
donations. The aAnnex is intended for use, if needed, during emergency response
operations to man-made or natural disasters and is scalable to size and scope of all
events.
3.
Maricopa County will look principally to local voluntary organizations (i.e.; non-profits,
faith-based groups, community-based organizations, etc.) with established volunteer and
donations management systems already in place to receive, document, and distribute
volunteer/donation offers. The Countycounty acts as a support system and does not hold
any authority over its voluntary partners or the systems used by such agencies.
4.
This support also extends to local municipalities who, within their own authority, establish
and operate Volunteer Reception Centers (VRC) and/or Donation Coordination Centers
(DCC) during emergency response operations within their jurisdiction.
5.
Encompassed Included in this Annex is information on movement of responders, victims,
and supplies associated with response and recovery efforts following a major disaster.
Also included is information on major services by lead agencies critical to the welfare of
the citizens in Maricopa County.
C. Planning Assumptions
1.
Spontaneous and unaffiliated volunteers may self-deploy during disasters. Most of these
volunteers will not know where to go or how to best assist response and recovery efforts.
Volunteers who self-arrive at the disaster site can disrupt and endanger emergency
response workers as well as themselves.
2.
Trained volunteers and/or those affiliated with an agency or organization will report to
their respective organizations as requested.
Emergency Operations Plan
Annex B
211
3.
Donations may be delivered to the Countycounty whether requested or not and may
overwhelm local capabilities to sort and distribute the donations.
4.
Donations will be packed in various manners and will frequently arrive unsorted.
5.
Donations may be in the form of “in-kind” donations (e.g.; food, clothing, products,
equipment, etc.). Some donated items may not be needed for the given disaster.
6.
If not effectively managed, spontaneous volunteers/donations can impede
response/relief efforts.
7.
Effective volunteer and donations management require a coordinated effort by all
involved government entities, voluntary organizations, local businesses, and the media.
8.
Local volunteerary organizations can assist in organizing and implementing
volunteer/donations management in both small- and large-scale disasters which require
personnel beyond the capabilities of dedicated paid employees.
9.
In a large event requiring local or State mutual aid assistance, Maricopa County will work
with its support agency counterparts to seek and procure, plan, coordinate, or direct the
use of required assets. Full use of existing volunteer and donation management
resources is encouraged before seeking State or Federal assistance.
II. Concept of Operations
A. General
1.
Maricopa County Department of Emergency Management (MCDEM) has identified the
Maricopa County Community Organizations Active in Disaster (MCCOAD) as the
volunteer and donations coordination lead. The MCCOAD utilizes two of its member
agencies, identified below, as the lead agencies regarding spontaneous and unaffiliated
volunteers/donations.
a.
Volunteer Coordination - HandsOn Greater Phoenix is the lead agency for
spontaneous volunteer coordination. This includes the process for efficiently
managing spontaneous volunteers and services aligned with response and
recovery activities.
b.
Donations Management - The Salvation Army is the lead agency for donations
management. This includes the process for efficiently managing unsolicited,
undesignated, and in-kind donations during disaster relief efforts.
2.
This plan does not supersede any policies regarding volunteer and donations
management procedures endorsed by local municipalities. Any volunteer or donations
management program at the city, town, or tribal level remains the responsibility of those
jurisdictions.
3.
The MCCOAD will provide a liaison/representative to the MCEOC to provide support for
all MCCOAD functions, including volunteer and donations management.
Emergency Operations Plan
Annex B
212
4.
Throughout the response and recovery periods, the Lead Agencies will evaluate and
analyze information requests to move people, goods, equipment, and other resources as
necessary.
B. Volunteer Coordination
1.
HandsOn Greater Phoenix has been identified as the lead agency responsible for
volunteer coordination. Volunteer coordination activities may include, but are not limited
to:
a.
Designatinge a Volunteer Management Coordinator.
b.
Leading all volunteer efforts, including the use and management of spontaneous
volunteers.
c.
Coordinatinge with the MCEOC to identify and prioritize volunteer needs.
d.
Maintaining records of services provided and requirements for support.
e.
Coordinateing with ESF - 15 External Affairs to provide the public with reliable and
consistent information including volunteer needs, requirements, and information
on how to volunteer.
f.
Working in coordination with the MCEOC and the Donations Management
Coordinator as needed.
2.
In close cooperation, HandsOn Greater Phoenix and MCDEM may establish the process
for opening and operating a Volunteer Reception Center (VRC) as needed. The VRC may
be used for, although not limited to, the following activities:
a.
Referral for individuals and organizations not previously affiliated with a voluntary
organization.
b.
To register and assign spontaneous volunteers and organizations.
c.
The organizations receiving volunteers, referred to them by the VRC, will be
responsible for screening, registering, training, and supervising individuals
accepted within their respective organizations.
C. Donations Management
1.
Maricopa County will not solicit, receive, manage, or distribute cash donations. Such
contributions will be encouraged to donate to credible voluntary organizations of their
choice.
2.
Private relief organizations are experienced in managing donations. Maricopa County will
direct offers of donated goods to The Salvation Army (Southwest Division), who has been
identified as the lead agency responsible for donations management during emergency
operations.
Emergency Operations Plan
Annex B
213
3.
Donations Management activities may include, but are not limited to:
a.
Designatinge a Donations Management Coordinator.
b.
Receiving, sorting, and distributing in-kind donations to disaster victims.
c.
Conducting a needs assessments to identify and prioritize the types of items
neededrequired.
d.
Maintaining records of services provided and requirements for support.
e.
Coordinatinge with ESF – 15 External Affairs to provide the public with reliable and
consistent information including a list of credible organizations to donate to, items
needed should solicitation become necessary, where and how to donate, etc.
f.
Identifying and maintain a donations warehouse , ideally close to, but outside of
the disaster area. As a backup, MCDEM maintains a warehouse capable of
receiving donations during and after an incident. The MCDEM warehouse is
located at 5630 E. McDowell Rd Phoenix, Az 85008, and consists of 4,000 sq. ft.
indoor space with additional outdoor space.
4.
The Salvation Army and MCDEM will establish the process to open and operate a
Donations Coordination Center (DCC) as needed. The DCC will serve as the central
location for management, storage, and coordination of unsolicited goods.
D. Direction and Control
1.
This Annex complies with the National Response Framework, and the National Incident
Management System (NIMS). The NIMS guides the direction and control system adopted
by the Maricopa County Department of Emergency Management, which functions as the
official disaster prevention, protection, response, preparedness, recovery, and mitigation
organization within Maricopa County.
2.
Procedures, protocols, and plans for disaster response activities are to govern staff
operations at the MCEOC and in the field. These are in the form of the base plan, ESF
Annexes, Support Annexes, and Standard Operating Guidelines, which describe
capabilities. Periodic training and exercises are also conducted to enhance effectiveness.
3.
Under the Incident Command System (ICS) structure, the Planning, Logistics,
Finance/Administration, and Operations Section and associated staff at the Maricopa
County Emergency Operations Center will assist the incident commander in carrying out
the overall mission.
4.
In accordance with a mission assignment, each lead and/or support organization assisting
in the deployment of this Annex will retain administrative control over its own resources
and personnel but will be under the operational control of this Annex. Mission operational
control may be delegated to the field by the Maricopa County Emergency Operations
Center.
E. Alerts and Notifications
Emergency Operations Plan
Annex B
214
1.
This Annex will be activated or placed on standby upon notification by the Maricopa
County Emergency Operations Center. The representatives or designees of the lead
agencies will manage the emergency activities of this Annex. If additional support is
required, the lead and support agencies may jointly manage activities.
2.
Upon instructions to activate or place staff on standby, each lead and support agency will
implement procedures to notify all planning team members and, if necessary, mobilize all
personnel, facilities, and physical resources likely to be needed, based on the emergency
circumstances.
Emergency Operations Plan
Annex B
215
Annex B – Mass Fatality Coordination
I. Purpose and Scope
A. Purpose
1.
This Annex sets forth the policies and concepts for response to a Mass Fatality incident
within Maricopa County. A Mass Fatality event may occur at any time;, therefore, planning
for a surge demand on fatality management services is necessary. This Annex has been
developed using historical and theoretical events to formulate the baseline for fatality
surge needs and realistic worst-case scenarios.
2.
This Annex is consistent with the US Department of Homeland Security’s National
Response Framework (NRF) and incorporates the principles of the National Incident
Management System (NIMS). The Health and Medical Services Annex of the NRF, states
that assistance to supplement state and local Mass Fatality resources will be coordinated
by the Department of Health and Human Services.
B. Scope
1.
This Annex addresses emergency assistance, as well as maintenance and mitigation
efforts for responses specific to this Annex.
2.
EncompassedIncluded in this Annex is information on standard operating procedures
(SOPs), movement of responders, victims, and supplies associated with response and
recovery efforts following a major disaster, and egress and ingress information. Also
included is information on major services by primary agencies critical to the welfare of the
citizens in Maricopa County.
C. Planning Assumptions
1.
Mass Fatality management is the recovery, transportation, identification, appropriate
processing, protection, and coordination of the disposition of all human remains in a Mass
Fatality surge situation. To accomplish these goals, the Maricopa County Office of the
Medical Examiner and supporting departments, agencies and organizations shall:
a.
Prevent further risk to public and responder health in the process of managing
fatalities (including staff and those coming to assist).
b.
Provide onsite fatality assistance, coordinate transport and storage as necessary,
establish victim identities and causes of death, preserve all property found on or
adjacent to the bodies, maintain legal evidence for criminal or civil court action,
and release remains promptly to the next of kin, if possible.
c.
Provide respect and dignity for those who have died and provide compassion
and support for their survivors throughout the process.
d.
Provide for appropriate record-keeping to meet legal and documentation
requirements.
Emergency Operations Plan
Annex B
216
e.
Provide timely and accurate public information to keep the survivors of the whole
community informed about all critical events throughout the process.
2.
Maricopa County Fatality Management Plan
a.
The Mass Fatality Management Plan provides guidelines, procedures, and official
forms to be utilized by the Maricopa County Office of Medical Examiner (OME) in
the event of a Mass Fatality Incident. The planIt is maintained and updated by the
Maricopa County Medical Examiner’s Office. Any incident consistent with one or
more of the following criteria may precipitate the activation of the County Mass
Fatality Management Plan:
i.
Any incident having the potential to yield 20 or more fatalities.
ii.
Any incident involving a protracted or complex decedent recovery
operation.
iii.
Any situation in which there are remains contaminated by chemical,
biological, radiological, nuclear, or explosive agents or materials.
iv.
Any situation in which there are decedents than can be recovered and
examined by the Maricopa County Medical Examiner’s Office or their
associated resources within a customary timeframe.
v.
Any incident or other special circumstance requiring a multi-agency or
regional response to support Mass Fatality Management operations.
3.
Maricopa County Mass Fatality Incident Family Assistance Center is a location which is
opened to deliver survivors and families a range of services and support after a mass
fatality incident has occurred e.g. active shooter.
4.
Local jurisdictions may lack sufficient personnel, equipment, and storage capacity to
handle significant numbers of deceased victims, especially if remains are contaminated.
5.
Assistance from local, state, and federal governments may be required to assist in search
and recovery, transportation, tracking, removal, processing, and identification. In some
scenarios, the availability of federal resources to respond may be non-existent.
6.
Bottlenecks within the system may appear at any point of the process, depending on the
scope and nature of the incident. For example,Examples of bottlenecks include local
hospitals and mortuaries may not havinge additional morgue storage,; the vital records
systems may exceeding surge capacity to register deaths and issue final disposition
permits,; or the death care industry may exceeding surge capacity to provide for final
disposition of human remains.
7.
In certain scenarios, deaths may be dispersed over a large geographic area or, lacking a
defined incident site (e.g., biological, pandemic, etc.). This may necessitate private or
public assistance in transportation and storage of remains.
Emergency Operations Plan
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217
8.
The need for accurate, sensitive, and timely public information can grow exponentially
depending on the scope and nature of the event. The ability to deliver needed information
can also be challenged at one or any point of the system.
9.
Large-scale emergencies may present unique logistical challenges with limited cold
storage space, human remains storage equipmentpouches, Personal Protection
Equipment (PPE), and related fatality management-related supplies. In this scenario,
mutual aid resources and federal assets will would likely both be strained and likely not
available.
10. There could be significant disruption of publicly- and privately- owned critical infrastructure
that could impede a mass fatality response.
11. Regulatory restrictions may impede the system when an emergency is not declared. With
a local, state, or federal declaration in place, there may remain thea continued need to
identify and modify applicablecertain legal and regulatory requirements.
12. A pandemic event will likely stress other government agencies, specifically in terms the
context of continuity of operations and/or government.
II. Concept of Operations
A. General
1.
The Maricopa County Office of the Medical Examiner (OME) can only accept cases within
their jurisdictional responsibility. In a surge event, the OME will notify MCDEM when
resources are exceeded and discuss the need for Mass Fatality coordination.
2.
MCDEM, acting as the non-medical/non-health primary agency, has the responsibility to
coordinate, manage, and provide information and resources in support of the OME.
3.
In the event that the resource needs of Maricopa County are exceeded;, the Countycounty
will notify the sState and request assistance. As defined in the State of Arizona Emergency
Response Recovery Plan, the Arizona Department of Emergency and Military Affairs has
the responsibility to coordinate resource requests through sState and fFederal sources.
4.
Each department identified within this Appendix, shall develop and maintain department
policies and complimentary complementary Standard Operating Guidelines (SOGs) in
support of this Appendix. When reviews of this Appendix are performed, respective
policies and Standard Operating Guidelines (SOG) should be included in the review to
ensure that compatibility and integration are achieved.
5.
In addition to those agencies identified, the integration of tribal health agencies into the
exercise and implementation of this plan is encouraged to ensure a comprehensive
response to a Mass Fatality incident.
Emergency Operations Plan
Annex B
218
III. Responsibilities
The following list identifies the responsibilities designated to each of the Primary and Support
Agencies for this Annex.
1.
Primary
1.
Maricopa County Office of the Medical Examiner (MCOME)
a.
Onsite fatality assessment, evidence gathering and documentation, and personal
property management.
b.
Responsible for development and maintenance of a MCOME Mass Fatality Plan.
c.
Coordinate or manage transportation of remains to an appropriate facility.
d.
Verification of identity of the decedent.
e.
Cause of death determination.
f.
Release of the remains or coordination of final disposition.
g.
Oversight and operation of ancillary sites designed to support a surge situation (e.g.,
collection site, temporary storage sites, etc.)
2.
Maricopa County Department of Public Health
a.
Activating the Public Health Department’s Incident Command Center as appropriate.
b.
Manage and coordinate communications and information to healthcare, mortuary,
funeral homes, and other vested response partners.
c.
Support the surge capacity related to vital records system and documentation.
d.
Manage federal agency inquiries and coordination as they relate to public health
issues and their associated fatalities (CDC, etc.).
e.
Manage and coordinate public health messaging related to mass fatality incidents.
f.
Coordinate requests for medical resources as appropriate.
g.
Responsible for indigent burial program.
3.
Maricopa County Department of Emergency Management
a.
Activate the Mass Fatality Annex.
b.
Collaborate and coordinate response with all pertinent agencies.
Emergency Operations Plan
Annex B
219
c.
Activate the Emergency Operations Center, as appropriate.
d.
Make recommendations to the Board of Supervisors or their representative for a
declaration of an emergency.
e.
Commence coordination of immediate Countycounty response and the movement of
non-medical resources as appropriate.
f.
Assist MCDPH with obtaining medical resources not available in the jurisdiction.
g.
Support the public information needs of the Office of the Medical Examiner.
h.
Request support for the operation of a Family Assistance Center, if needed.
i.
Support and facilitate any needed ancillary operations and/or facilities (e.g., casualty
collection facilities).
j.
Coordinate information with the affected municipalities.
4.
Maricopa County Public Fiduciary
a.
Act as guardians, conservators, and court-appointed personal representatives of
persons and their estates in the absence of any other qualified/eligible appointees
and as such are responsible for the coordination of final disposition.
B. Support
State Resources - The State of Arizona departments/divisions are responsible for any and all
functions noted below, as dictated by the needs of the event:
1.
Arizona Department of Emergency and Military Affairs (DEMA)
a.
Activate Support Functions within the SERRP as appropriate.
b.
Activate SEOC/JIC as appropriate.
c.
Support regional response and coordinate between regions if event involves multiple
counties.
d.
Coordinate requests for resources as processed by the counties, including any
federal assets.
e.
Support the operation of a Family Assistance Center.
f.
DEMA SEOC will advise the Governor as to the magnitude of the event and if
necessary, request Governor’s emergency declaration.
2.
Arizona Department of Health Services
a.
Coordinate with DEMA, as appropriate.
Emergency Operations Plan
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220
b.
Support the management and coordination of communication and information to
healthcare, and other vested response partners.
c.
In conjunction with Regional Public Health Agencies, provide staff to the JIC.
d.
Support the operation of a Family Assistance Center.
e.
Coordinate/manage licensed facility waivers.
C. Federal Resources
Request for and coordination of these resources is handled only through the Arizona
Department of Emergency and Military Affairs, as requested, or or as dictated by event factors.
This request may be accomplisheddone through an Emergency Declaration, although a
declaration is not necessary to request such resources (See SERRP).
1.
Disaster Mortuary Operational Response Teams (DMORT)
a.
Provide technical assistance and personnel to recover, identify, and process
deceased victims. Disaster Mortuary Operational Response Teams work within the
Incident Command and management structure established by local authorities.
b.
Disaster Mortuary Operational Response Teams capabilities include:
i. Victim identification.
ii. Forensic dental pathology.
iii. Forensic anthropology methods.
iv. Processing, preparation, and disposition of remains.
c.
Disaster Mortuary Operational Response Teams support to the local Medical
Examiner includes:
i.
Augmenting existing local resources.
ii. Providing specialized personnel.
iii. Providing mobile morgue facilitiesy(s).
iv. Providing computer-based tools.
v. Providing family support.
2.
Department of Defense Mortuary Affairs Assistance
a.
Department of Defense Mortuary Affairs units can provide support to domestic
catastrophic incident response and recovery operations, when authorized by the
Secretary of Defense. Services include search and recovery of remains and tentative
Emergency Operations Plan
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221
remains identification. They can also set up a Personal Effects (PE) depot, assist
morgue operations, and temporary internment.
3. National Transportation Safety Board (NTSB)
i.
In the event of a major transportation accident, the Family Assistance Act of
1996 created the Family Affairs Division within the National Transportation
Safety Board (NTSB), whose responsibility is to assist the local authorities in
the coordination of victim identification and family assistance.
D. Nongovernmental Resources
1.
Death Care Industry
a.
The death care industry (funeral homes, crematories, and cemeteries) is a critical
component in a Mass Fatality event. The death care industry can:
i.
Provide supplemental morgue storage.
ii. Assist with transportation of human remains.
iii. Assist OME operations with staff for support duties such as escorting bodies,
transcribing case file data and collecting ante mortem data.
iv. Assist with grieving families and gathering information from families regarding
final disposition wishes.
v. Manage the final disposition of human remains.
2.
Volunteer Agencies/Organizations
a.
Volunteer agencies can provide support to a Mass Fatality event in a variety of ways
as requested by government entities.
3.
State Board of Funeral Directors and Embalmers
a.
Responsible for issuing, obtaining waivers and/or exemptions from Arizona Revised
Statutes (ARS) and the Arizona Administrative Code for licensees (Funeral Directors,
cremationists, etc.).
NOTE: Each Primary and Support Agency should review its own responsibilities and revise in
conjunction with the Maricopa County Emergency Operations Center.
Emergency Operations Plan
Annex B
222
Annex B - Emergency Declaration Process
Primary Agency:
Maricopa County Department of Emergency Management
I. Purpose and Scope
A. Purpose
1.
The purpose of this Annex is to provide information and documents on the emergency
declaration process in Maricopa County.
B. Scope
1.
This Annex addresses emergency assistance, as well as maintenance and mitigation
efforts for responses specific to this Annex.
II. Concept of Operations
A. General
1.
State law, County resolution, and this plan empower the Chairman of the Board of
Supervisors to declare a local emergency pursuant to Arizona Revised Statutes §26-
311(A) if certain conditions exist. A declared local emergency permits Countycounty
government to govern by proclamation and impose all necessary regulations to preserve
the peace and order of the unincorporated areas of Maricopa County, including but not
limited to:
a.
Imposing curfews.
b.
Ordering the closing of any business.
c.
Closing public access to any public building, street, or other public place.
d.
Calling upon regular or auxiliary law enforcement agencies and organizations
within or without Maricopa County for assistance.
e.
Notifying the constitutional officers that the Countycounty office for which they are
responsible may remain open or may close for the emergency.
2.
An emergency may be declared due to fire, conflagration, flood, earthquake, explosion,
war, bombing, acts of the enemy, or any other natural or man-made calamity or disaster,
declaration of a Site Area Emergency or higher, Emergency Classification Level from the
Palo Verde Generating Station, or by reason of threats or occurrences of riots, routs,
affrays or other acts of civil disobedience which endanger life or property within the
unincorporated areas of unincorporated areas of Maricopa County.
3.
If such an emergency exists, the MCDEM Director or their designee will recommend to
the Chairman of the Board of Supervisors that a local emergency be declared (see
Emergency Operations Plan
Annex B
223
Emergency Declaration). Once the Chairman of the Board of Supervisors has determined
a declaration of local emergency is necessary, Maricopa County Department of
Emergency Management will provide the Clerk of the Board of Supervisors draft language
for the local emergency declaration. The Clerk of the Board of Supervisors will then gain
the signature of the Chairman of the Board of Supervisors, or the next individual line per
lines of succession.
4.
This declaration will be forwarded by the Director, Maricopa County Department of
Emergency Management or their designee, to the Arizona Department of Emergency and
Military Affairs (DEMA) with a request that the Governor declare a State of Emergency in
Maricopa County (see Proclamation and Request for Governor to Declare a State of
Emergency). Financial and other public assistance, but no individual assistance, may be
made available when the Governor declares a State of Emergency.
5.
The Governor may request a Presidential Declaration of a major disaster in Maricopa
County if conditions so warrant. Such a request will be based on a damage assessment
and will indicate the degree of commitment of local and state resources in attempting to
cope with the situation.
6.
When a major disaster has been declared by the President, the Federal Emergency
Management Agency (FEMA) will administer the federal level disaster relief programs in
the affected area. Two major categories of benefits may be made available: Individual
Assistance and Public Assistance.
7.
Upon termination of the emergency, the Chairman of the Board of Supervisors shall
prepare a declaration that the emergency no longer exists (see Declaration that
Emergency No Longer Exists).
Emergency Operations Plan
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224
Emergency Declaration
WHEREAS, the Chairman of the Maricopa County Board of Supervisors does hereby find that
the following dangerous condition or conditions exist in Maricopa County:
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________.
NOW, THEREFORE, IT IS HEREBY PROCLAIMED that a local emergency exists in Maricopa
County; and
IT IS FURTHER PROCLAIMED AND ORDERED that during the existence of the local
emergency, the Chairman of the Maricopa County Board of Supervisors shall govern by
proclamation and shall have the authority to impose all necessary regulations to preserve the
peace and order of Maricopa County.
Dated:
_______________
__________________________
Chairman, Board of Supervisors
Maricopa County
Attest:
_______________
Clerk of the Board
Reference: ARS Section §26-311
Emergency Operations Plan
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225
Proclamation and Request for Governor to Declare a State of Emergency
WHEREAS, on_____________, the Chairman of the Maricopa County Board of Supervisors
found that the following dangerous condition or conditions exist in Maricopa County:
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________.
WHEREAS, pursuant to ARS Section §26-311, the Chairman of the Maricopa County Board of
Supervisors declared a local emergency at that time; and
WHEREAS, it has been determined that the local emergency is beyond the control of the services,
personnel, equipment, and facilities of Maricopa County, and that the local emergency requires
the combined efforts of the State and Maricopa County;
NOW, THEREFORE, IT IS HEREBY PROCLAIMED AND ORDERED that a copy of this
Proclamation be forwarded to the Governor of Arizona with the request that the Governor proclaim
a state of emergency pursuant to ARS Section §26-301(14); and
IT IS FURTHER RESOLVED THAT the Director of the Maricopa County Department of
Emergency Management is hereby designated as the authorized representative of Maricopa
County for the purpose of receipt, processing, and coordination of all inquiries and requirements
necessary to obtain available State and Federal assistance.
Dated:
_______________
__________________________
Chairman, Board of Supervisors
Maricopa County
Attest:
_______________
Clerk of the Board
Reference: ARS Section §26-311
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Annex B
226
Declaration that Emergency No Longer Exists
WHEREAS, on ____________, the Chairman of the Maricopa County Board of Supervisors found
that the following dangerous condition or conditions existed in Maricopa County:
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________.
WHEREAS, pursuant to ARS Section §26-311, the Chairman declared a local emergency to exist
in Maricopa County at that time; and
WHEREAS, the dangerous condition or conditions have ceased to exist;
NOW, THEREFORE, I, ___________, Chairman of the Maricopa County Board of Supervisors,
HEREBY PROCLAIM AND DECLARE that the local emergency no longer exists; and
I DO FURTHER PROCLAIM that the activities of Maricopa County government and all its
departments shall hereby return to business as usual.
Dated:
_______________
__________________________
Chairman, Board of Supervisors
Maricopa County
Attest:
_______________
Clerk of the Board
Reference: ARS Section §26-311
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227
Annex B – Protective Actions (Evacuation and Shelter in Place)
I. Purpose and Scope
A. Purpose
1.
The purpose of this Annex is to ensure the safe and orderly evacuation or shelter-in-place
of people threatened by hazards in unincorporated Maricopa County, and to provide for
the safe re-entry of the affected area. This Annex outlines provisions to quickly evaluate
and assess the immediate needs (food, water, health/medical, and housing) of the whole
community, the operational status of vital community infrastructure (transportation,
communications, and utility systems), and to assist with the restoration of essential
services.
B. Scope
1.
This Annex adopts an all- hazards approach to preparing for and managing evacuations
and/or shelter-in-place recommendations due to either man-made or natural disasters. It
establishes a methodology that is applicable to any threat, hazard, or event that results in
the need to evacuate and/or shelter-in-place.
2.
This Annex includes all areas of unincorporated Maricopa County including public land
areas. Evacuation of the entire County is quite unlikely to the point it is difficult to generate
probable scenarios leading to such an event. As such, this Annex provides considerations
for the evacuation or shelter-in-place of populations affected by large or small incidents
within unincorporated Maricopa County.
C. Authority and Policies
1.
The Maricopa County Sheriff’s Office (MCSO) has the authority to issue an evacuation
order and request citizens to evacuate; but cannot make it mandatory. Arizona does not
have a mandatory evacuation law. §A.R.S 26-311 Local emergency; power of political;
subdivision; state agency assistance outlines the powers of local and state governments to
respond to emergencies and disasters, authority to impose all necessary regulations to
preserve the peace and order of the city, town, or unincorporated areas of the county.
§A.R.S. 37-1302 Powers and duties of State Forester states that the State Forester shall
develop recommendations for minimum standards for safeguarding life and property from
wildfires and fire hazards. Additionally, The State of Arizona Emergency Response and
Recovery Plan (AZSERRP) states that the Chairperson of the, Board of Supervisors and
the Maricopa County Sheriff are responsible for evacuation and shelter-in-place decisions
for their jurisdictions.
II. Situation and Assumptions
A. Situation
1.
Maricopa County is capable of supportingcan support isolated or minor evacuations and
supporting municipalities through existing agreements. A large event, however,
Emergency Operations Plan
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228
However, a large event, either within Maricopa County or the region,, may necessitate
regional or state support. These events will require actions and support by many
agencies, multiple local municipalities, and nongovernmental organizations.
2.
The MCDEM conducted a Hazard Identification and Risk Assessment (HIRA) and
identified and profiled all hazards facing the county and then conducted a risk
assessment of those hazards. The HIRA identified wildfire and flooding as the most
plausible hazards and radiological release and dam failure as the worst- case hazards.
3.
The worst- case hazards include a radiological release from the Palo Verde Generating
Station and Dam failure.
4.
For a Palo Verde Generating Station radiological release incident, planning factors for
evacuation time have been provided through the KLD Engineering Evacuation Time
Estimates (ETE) report. See PVGS Plan for additional details.
B. Assumptions
1.
Evacuation will be the primary method of protecting citizens from hazards and threats.
2.
Shelter-in-place should only be used if evacuation is not a feasible option.
3.
The primary means of evacuation for most individuals will be personal vehicles.
Individuals who rely on other means of transportation (carpool, vanpool, and/or public
transportation.) may require assistance in evacuating.
4.
Individuals with access and functional needs or people with disabilities may require
evacuation assistance and/or transportation coordination.
5.
Citizens may evacuate with animalspets (cats, dogs, horses, and/or livestock).
6.
Spontaneous and/or shadow evacuation (the evacuation of people outside of the
evacuation area) will occur.
7.
Some individuals will resist an order to evacuate and stay in the hazard area.
8.
Local government will utilize all available public information sources to disseminate
emergency information.
9.
More than one type of incident could cause an evacuation.
10. There is a potential that public transportation and roadways could be disrupted or
damaged.
11. Dissemination of information to the public is essential to gaining control of the situation,
reducing fears, and implementing an organized effort for evacuation.
12. It may be difficult to locate and inform seasonal and homeless populations, and to
estimate the scope of the transportation requirements.
Emergency Operations Plan
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13. Information that is available to the public may be conflicting amongst various sources
and may cause confusion and credibility issues with official information sources.
14. Some percentage of the population automatically assigns suspicion to the motives of
government agencies, particularly in regard toregarding evacuations and public
information.
15. Communication of accurate information is crucial during an emergency, as conflicting,
incorrect, and often disruptive information is common in larger disasters.
16. The most plausible threats and hazards include wildfire and flood.
17. The “Ready, Set, Go!” Program is an evacuation advisory program approved by MCSO
for use during wildfire response.
C. Planning Gaps and Capability Shortfalls
1.
Planning Gaps
a.
AmountNumber of citizens that require evacuation assistance.
b.
Amount of time to evacuate citizens.
c.
Numbers of jurisdictions required to evacuate.
2.
Capability Shortfalls
a.
Mass notification system to ensure 100% contact.
b.
Vehicles and drivers for evacuee transportation.
c.
Congregatent/non-congregatent sheltering and support for evacuees.
III. Concept of Operations
A. General
1.
Protecting the public from known hazards is the primary objective during emergency
situations. Generally, the two common actions to accomplish this are evacuation and
shelter-in-place. In planning for an evacuation, the characteristics of the hazard and its
magnitude, intensity, speed of onset, and anticipated duration are all significant factors.
These factors will determine the hazard area, number of people in danger, the distance
people must be moved to ensure their safety, the need for reception centers, and the
extent of traffic control and security required. The county must analyze these factors
and collaboratively and quickly translate them into protective measures and immediate
actions.
2.
Shelter-in-Place is another option of protecting the public when time does not allow for
an evacuation. Shelter-in-Place is used primarily when hazardous materials (e.g.
chemical, biological, or radiological contaminants), may be released into the
Emergency Operations Plan
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230
environment in such quantity and/or proximity to a place of business or homes that it is
safer to remain indoors rather than to evacuate.
B. Evacuation
1.
Evacuation orders should be issued only where a clear and immediate threat to the
health and safety of the population exists. Evacuation orders are designed to remove all
occupants from a specific area within a specified time by pre-designated routes. The
Incident Commander and MCSO will assess the need for evacuation, plan the
evacuation and coordinate support for the evacuation effort. The MCEOC may be
activated to assist the evacuation planning process. Not all emergencies will require
evacuation and careful evaluation of the situation by incident command and SME’s is
critical before initiating an evacuation. A number ofMultiple factors must be considered
when deciding whether or how to evacuate a hazard area to include:
a.
The nature of the hazardous material, condition, or threat
b.
Weather conditions to include wind speed and direction
c.
Location of the incident scene and projected hazard area
d.
The population density of the impacted area (homes, schools, and businesses) and
nature of the affected location (e.g. rural, subdivision, or industrial)
e.
Available emergency communication capabilities
f.
Traffic patterns and routes of ingress and egress from the affected area
g.
Means of transportation for those with access and functional needs or who do not
have transportation
h.
Suitable locations for providing temporary evacuation centers
i.
Analyzing hazards associated with evacuating versus not evacuating and projected
duration of hazard
2.
MCSO will use the Ready, Set, Go! advisory program for evacuations due to wildfire.
Ready, Set, Go! is a program adopted by MCSO that educates residents about proactive
measures to take before a wildfire emergency and actions to follow when communities are
threatened. The program’s three tenets encourage Arizonans to get READY by preparing
now for wildfire threats, be SET by maintaining awareness of significant wildfire dangers
and to GO, evacuate immediately when the wildfire danger is current and life-threatening.
3.
Evacuation planning should resolve the following questions:
a.
What areas or facilities are at risk and should be evacuated?
b.
How will the public be advised of what to do?
Emergency Operations Plan
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231
c.
What do evacuees need to take with them?
d.
What travel routes should be used by evacuees?
e.
What transportation support is needed?
f.
What assistance will the access and functional needs population require?
g.
What traffic control is needed?
h.
Does the anticipated duration of the evacuation make it necessary to activate
congregatent/non-congregatent mass care support?
i.
How will evacuated areas be secured?
4.
In general, for During large-scale evacuations the Chairperson, Board of Supervisors
and/or Sherriff, will generally issue the order based upon recommendations from the
Incident Commander and/or Maricopa County Director of Emergency Management.
a.
MCSO has the lead responsibility for organizing and mobilizing evacuation
operations during emergencies in unincorporated Maricopa County.
b.
The Arizona State Forester (§A.R.S. 37-1302) and Fire Districts will develop
minimum personal safety recommendations for fire hazards and hazardous
material release in unincorporated Maricopa County.
c.
MCDEM and Flood Control District Maricopa County (FCDMC) will develop
personal safety recommendations and serve as the county point of contact for
flood- related evacuations recommendations and ensure coordination with
impacted jurisdictions.
d.
Local municipalities and tribal jurisdictions are responsible for evacuation planning
for their jurisdictions. However, certain county resources, such as roadways, may
be used during localized evacuations therefore requiring coordination with the
county.
e.
Health care facilities have a legal responsibility to evacuate individuals to
equivalent care facilities in the event of an emergency. The facility’s evacuation
plan typically details the procedure for evacuating those in their care to another
equivalent care location within the immediate geographic area. The inability to
transport those requiring continuous medical attention, in a timely manner, may
force caregivers to consider “shelter-in-place” as a protective action until the
caregivers can arrange appropriate transportation modes.
C. Populations with Disabilityies, Access, and Functional Needs
1.
The majority of the whole community is assumed to be capable of evacuation under their
own power, using personal vehicles and traveling with friends and family; however,but
there is a portion of the population that would require some level of assistance from local
government to evacuate during an emergency situation. MCDEM has conducted a limited
pre-identification of citizens residing in the PVGS 10-Mile EPZ,; however,but for the most
part transportation needs will largely be situational and only defined once evacuation
actions have commenced.
Commented [JY(25]: “Congregant” typically means a
church setting
Emergency Operations Plan
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232
2.
Emergency messaging will be the primary tool used to identify those whom needing
transportation assistance. Evacuation transportation resources can include coordination
with Valley Metro and MCSO to obtain and utilize buses, drivers, and vehicles. A primary
focus will be to coordinate resources that are capable of transporting persons with
disabilityies, access, and functional needs, including the transport of wheelchairs/scooters
or other large, durable medical equipment that may or may not be needed by an individual.
3.
A whole community education program should be established to adequately inform
persons with disabilityties, access, and functional needs, as well as caretakers for these
groups, on how to prepare for an emergency. Emergency preparedness for persons with
access and functional needs requires consideration, coordination, and collaboration with
the county’s planning efforts and the DAFN community.
D. Provisions for People Unable to Self-Evacuate
1.
Embarkation (pick-up) point will be established by the Incident Commander and MCSO as
needed. These points will be nearin close proximity to evacuee’s current location.
Evacuees will be taken to the nearest evacuation center or safe area outside of hazards
zone.
a.
People with access and functional needs: Likely to require assistance with
transportation out of evacuated areas and back into affected areas once the
hazard is stabilized and evacuation is terminated. Service Animals shall be allowed
to remain with their people owners throughout evacuation, shelter, and re-entry.
b.
Hospitals and Care Centers: Consider the need for buses with wheelchair lifts,
ambulances, and ambulances with advanced life support capability for transfers.
c.
Schools: Planning must include arrangements for family reunification and
availability of school buses and drivers.
d.
Daycare Providers: In addition to family reunification plans, infant seats and close
supervision will be required.
e.
Jails and Prisons: Secure transportation and reception facilities must be arranged
by the owning jurisdiction.
f.
Seasonal and Homeless Populations: Additional transportation and information
requirements will be needed to locate and inform seasonal and homeless
populations, and to estimate the scope of the transportation requirements.
g.
Air Transport: Air ambulances may be needed for evacuation of patients that may
otherwise go by ground transport, due to evacuation route congestion or other
travel delays and difficulties.
E. Evacuation Orders and Notifications
1.
The decision to implement a large-scale evacuation will be made by the Incident
Commander and MCSO.
2.
Evacuation orders can be disseminated via in- person, door- to- door notifications,
Wireless Emergency Alerts (WEA), Emergency Alert System (EAS), through local media,
and social media. Provisions will be made for translation services for people who are deaf
Emergency Operations Plan
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233
or hard- of- hearing and those who do not speak English. The MCEOC will coordinate as
needed with neighboring counties to ensure communities along the Maricopa County line
are given consistent evacuation information.
3.
Evacuation Information- Prior to an evacuation order, the following information will be
helpful for affected residents and workers:
a.
Nature of the hazard
b.
Methods of warning and who will carry out the warning
c.
Evacuation routes
d.
Information about emergency evacuation embarkation/debarkation points; as
needed.
e.
Information about the risks of sheltering-in-place; as needed.
f.
Information about the care of pets and livestock; as needed.
g.
The need to connect with a public official at the evacuation point for more
information related to the hazard and necessary safety actions.
4.
Refusal to Evacuate - Persons who refuse to comply with an evacuation order will not be
arrested nor forcibly removed from their homes. Those who refuse to evacuate should be
informed that they should not expect rescue or other lifesaving assistance during the
incident. Additionally, MCSO has procedures which address minor children and those
under the influence of alcohol, drugs, or those displaying severe behavioral health issues.
a.
Major reasons why people ignore or refuse to evacuation include age, gender,
pets, and the influence of others.
b.
Older residents are more likely to ignore warnings due to ingrained habits, medical
and mobility restrictions, and attachment to irreplaceable records, photos, and
other heirlooms.
c.
Men have been shown to be are more likely to ignore orders than women.
d.
Most people consider their pets to be a part of their household, so the idea of
leaving behind a family pet leads them to stay behind. Some families lack the
vehicle space for the household plus pets and others fear that a shelter or hotel
won't accommodate animals.
e.
The last major factor is the influence of other people. Peer pressure and solidarity
can sway a family to decide to stay or to go. If regions outside of the danger zone
are welcoming, residents are much more likely to flee danger.
F. Provisions for Animals
1.
The MCACC Arizona Humane Society is the lead agency for sheltering at-risk dogs and
cats during an evacuation.
2.
Animals are not allowed in human evacuation centers/shelters because of the risk of
animal allergies, phobias, potential bites and scratches, food hygiene, and other public
health issues. Service animals are the exception.
Emergency Operations Plan
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234
3.
Whenever possible, cats and dogs should be sheltered near human evacuation
centers/shelters to allow pet owners to care for their pets while evacuated.
4.
With planning, citizens may arrange make arrangements for animals to be sheltered with:
a.
Friends
b.
Veterinarians
c.
Humane Society
d.c.Local Boarding or Grooming Kennels
e.d. Local Hotels and Motels that accept pets
5.
Agricultural animals, such as cows and horses, are typically transported and sheltered by
their owners in neighboring ranches or farms. If a request for assistance is made or the
need arises during evacuation planning the MCEOC will work with the COAD, MCACC,
and the AZDA for potential solutions.
G. Evacuation Centers and Shelter
1.
The ARC, in coordination with MCDEM, will establish evacuation centers and shelter
locations in areas outside of the projected hazard areas. A planning assumption is that
only 10% of evacuated personnel use shelter services. MCDEM and ARC will use that
planning factor for initial evacuation center/shelter set up and adjust as necessary.
H. Transportation
1.
Transportation issues include outbound traffic volumes and routes, inbound emergency
access routes, traffic control, motorist communication, and disabled vehicle removal.
a.
Evacuation Routes: The most direct egress route outside of the hazard area will be
established as soon as practical following the onset of the emergency and will be
assessed regularly as the incident unfolds. Evacuation may change due to traffic
volume, accidents, or if the incident grows and/or changes.
b.
Inbound Emergency Access Routes: If possible, one lane on every evacuation
route will be kept available for inbound emergency vehicles. The inbound routes
will be used for authorized emergency travel, including ambulances, buses, fuel
trucks, tow trucks, etc. There may be circumstances where both lanes of any
given road/highway will be used for evacuation purposes, or circumstances where
the road is not wide enough for two-way traffic.
c.
Means of Controlling Flow of Evacuees: The evacuation of large numbers of
people from vulnerable areas will stress the limited capabilities of roadways
available for this purpose, potentially requiring additional time to complete an
evacuation. Consequently, evacuation must be initiated as soon as feasible upon
recognition of the threat and must continue to function efficiently until completion.
In order toTo manage the flow of evacuees in a safe and orderly manner,
evacuation zones may be established by Incident Command or MCSO in order toto
facilitate phased evacuation.
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d.
Motorist Communication: Portable electronic road signs, highway message signs,
media broadcasts (radio, internet, and television), and law enforcement will direct
the flow of traffic and communicate information on evacuation routes.
e.
Disabled Vehicle Removal: Tow trucks and/or those resources that can provide
similar services may be essential during an evacuation. The function of this service
would be to remove disabled vehicles and assist with the repair of vehicles so
theto ensure evacuation routes are kept moving.
I.
Perimeter Control Requirements
1.
Plan to maintain access points and establish policies for permitting traffic in and out for
official business.
2.
Plans must be flexible to allow for additional evacuations of people who initially refused,
if they may be evacuated safely.
3.
Emergency personnel will not be engageding in additional evacuation attempts of those
who initially refused if the risk is deemed unreasonable.
4.
Assure the public that law enforcement patrols are routinely monitoring the evacuated
areas to discourage theft and/or looting.
J.
Accountability
1.
The following events, resources, or information must be accounted for in an evacuation
operation:
a.
Where and when evacuation warnings have been issued.
b.
Estimated number evacuated.
c.
A process for evacuation of those who call 9-1-1 with request for evacuation
assistance.
d.
Estimated number remaining in the risk area, including provisions for members of
the access and functional needs community (medical conditions, medications,
and/or mobility).
e.
Number of evacuees in evacuation center and/or shelters.
K. Shelter-in-Place
1.
Shelter-in-Place (SIP) is simply the act of seeking safety within the building one already
occupies from a chemical, biological, or radiological contaminants which released
accidentally or intentionally into the environment. The decision to issue a shelter in place
advisory is based primarily upon the nature of the hazard as well as meteorological data.
The Incident Commander and MCSO will decide and implement SIP actions. Members
of the public who are sheltering in place will be informed of protective actions through
available communication systems to include wireless emergency alerts, television/radio
media, and social media. Once conditions become safe, the SIP will be terminated and
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follow up instructions will be issued to the affected community via the same
communication systems used for the sheltering message.
L.
Re-entry (Return to the Hazard Area)
1.
The process for re-entry into the evacuated areas must be coordinated to ensure safety
of the public, protection of property, and the continuation of response and recovery
activities. The Incident Commander and MCSO will be responsible for notifying residents
when it is safe to return to their homes and businesses. The MCEOC can be utilized to
send out messaging terminating the evacuation via WEA and social media. MCSO will
be responsible for ensuring the return occurs in an orderly and safe fashion. The
decision to allow re-entry will be based on an overall evaluation of the situation, including
the following major factors:
a.
Termination or reduction of the hazard or threat.
b.
Floodwaters have receded from most of the area.
c.
Wildfire activity is controlled and no longer threatens the public.
d.
Electricity, water, sewer, telephone, and/or natural gas services are in
operationsoperating, or information is available about when they will be available in
the affected area or reasonable accommodations are in place or available.
e.
Existing services can support the people already in the impacted area as well as
an additional influx of people.
M. Phased Re-Entry
1.
Once the decision to permit re-entry has been established, MCSO and MCDOT
personnel should set up checkpoints and roadblocks as needed based upon the level of
damage that has occurred. This can ensure primary access to essential personnel and
help to manage the number of people entering the disaster area.
a.
Phase A: Phase A allows the re-entry of agencies and groups that play key roles
in restoring normal operations in the impacted areas following a disaster. MCSO
should restrict access during this phase to provide for area safety and security.
Phase A agencies and groups may include, but are not limited to, the following:
i.
Law enforcement and security agencies (including private security for
facilities and residential communities)
ii.
Search and Rescue Responders
iii.
Fire and EMS Crews
iv.
Facility/Industry Emergency Response Teams
v.
Debris Clearing and Removal Crews
vi.
Infrastructure and Utilities Repair Personnel
vii.
Official Damage Assessment Teams
viii.
Other personnel at the direction of the MCEOC
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b.
Phase B: Phase B allows for the short-term limited re-entry of other critical
groups as well as residents and business owners to assess damages. The
MCSO in coordination with MCEOC should determine when it is safe to begin
Phase B entry. These groups may include, but are not limited to, the following:
i.
All agencies and personnel listed under Phase A
ii.
Residents who can prove they live, own, or rent in the evacuated area
iii.
and Business Owners (with Insurance Adjusters and Contractors) who
can prove they own, rent, or lease in the evacuated are to conduct
insurance assessments (access may be temporary)
iv.
Relief Workers
v.
Health Agencies
c.
Phase C: Phase C allows for the re-entry of only those residents and business
owners who can prove they live, own, rent, lease, or otherwise have a need to
accessbe allowed into the affected areas. It includes all agencies and personnel
from Phase A and B, as well as residents and business owners within the
evacuated area. Phase C may still involve road blocks and areas where access
is limited.
N. Temporary Housing
1.
If the impacted areas cannot support the return of evacuated residents, temporary non-
congregatent sheltering and/or temporary housing may be established in the non-
impacted areas near the disaster area. MCEOC coordinates with the ARC, COAD,
Maricopa County Human Services, and Housing Authority of Maricopa County on the
size, scope, and duration of temporary housing need.
O. Checkpoints and Routes
1.
In order toTo expedite the reentry process, an Identification Verification Area should be
established close to each checkpoint for people with questionable identification. Every
effort should be made to ensure that residents return to their homes as soon and as
safely possible. MCSO may limit the flow of returning traffic to better manage the
checkpoints.
a.
Evacuees will return to the area following primary and secondary evacuation
routes.
b.
Pre-established traffic control points will be used to verify residents or workers
have a need to re-enter a restricted area, or serve as a road block to deny entry
for those looking to sight-see or other undesirable intentwithout a valid reason
for access.
c.
MCSO is primarily responsible for establishing and staffing checkpoints for re-
entry. Re-entry check points may be supplemented by local, state, and mutual
aid assistance.
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238
P. Identification Procedures
1.
Identification procedures are intended to provide guidance for law enforcement
personnel who may be directing access to disaster-impacted localities.
a.
Residents should have proper identification that proves residence within the
disaster area, such as a driver’s license, voter’s registration, utility bills, property
tax receipts, etc.
b.
Relief workers and business owners should have a company ID card, and/or
vehicle dashboard pass with agency information to enter an impacted area.
Q. Roadblocks
1.
The strategic location of roadblocks is an important part of the re-entry process.
Roadblocks can be utilized to seal entry points into devastated affected areas for two
main reasons:
a.
Roadblocks can be used to prevent mass entry of the civilian population, which
can clog rescue routes for people in the impacted areas who may require
medical attention.
b.
Roadblocks are a method to help curtail acts of lawlessnessunlawfulness such
as looting.
R. Curfews
1.
Curfews may be initiated as a crime prevention measure depending on the intensity of
the disaster, the level of damage sustained, and estimated duration of area evacuation.
The decision to implement a curfew and the duration rests with the Board of
Supervisors, and may be implemented once a local emergency is declared. Curfews
should be coordinated between appropriate law enforcement agencies and governing
bodies to einsure continuity among jurisdictions.
IIII. Responsibilities
1.
The Lead Agency, the Maricopa County Sheriff’s Office (MCSO), supported by the identified
Support Agencies, will ensure the following response and recovery activities will beare
completed during and reviewed after an evacuation:
A. Lead Agency
1.
Maricopa County Sherriff’s Office (MCSO)
a.
Assume primary responsibility for evacuation operations in affected
unincorporated areas.
b.
Establish a Unified Command with Fire District/Department in order toto
organize and coordinate response activities.
c.
Control access to and from affected area(s).
d.
Provide traffic control in and near the affected area.
e.
Provide security for the evacuated area, with emphasis on the protection of
essential facilities.
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f.
Assist political subdivisions having evacuation problems, within the limits of
existing authority and capability.
B. Support Agencies
1.
Maricopa County Department of Emergency Management (MCDEM)
a.
Obtain from Incident Command situation updates, hazards areas, and
evacuation area, to include geographic boundaries.
b.
Issue public warning information as requested by MCSO and Fire Districts.
c.
Communicate established evacuation routes via available media platforms to
include social media and Maricopa.gov webpage.
d.
Coordinate with MCSO and Maricopa County Department of Transportation
(MCDOT) on evacuation routes.
e.
Coordinate with MCSO and Valley Metro on transportation pick-up points for
evacuees without access to a transportation.
f.
Coordinate with MCSO and Valley Metro transportation for persons with
access and functional needs.
g.
Coordinate with Maricopa County Animal Care and Control (MCACC),
Community Organizations Active in Disaster (COAD), and Arizona Department
of Agriculture (AZDA) on transportation for evacuation of pets and livestock.
h.
Coordinate with American Red Cross (ARC) on establishment of an
evacuation center and/or sheltering.
i.
Coordinate with MCACC, COAD, and AZDA on establishment of an
emergency pet and livestock shelter.
j.
Assist MCSO in the development of re-entry plan to the affected areas.
2.
Maricopa County Department of Transportation (MCDOT)
a.
Determine roadway status in/near evacuation area.
b.
Assist in the development of evacuation routes.
c.
Set up and maintain roadblocks and any other equipment needed to control
traffic in and around the evacuated area.
3.
Maricopa County Animal Care and Control (MCACC) Arizona Humane Society
a.
Provides decontamination and temporary sheltering services for dogs and
cats.
4.
Fire Districts
a.
Provide emergency services to affected area.
b.
Coordinate with Sheriff’s Office on evacuation recommendations.
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240
c.
Coordinate with MCDEM and MCSO on situation and evacuation resources.
5.
Valley Metro Regional Public Transportation Authority (RPTA)
a.
Assist in providing transportation resources including drivers and vehicles that
are capable to transport persons with access and functional needs, including
the transport of wheelchairs/scooters or other large, durable medical
equipment that may be needed by an individual.
6.
American Red Cross (ARC)
a.
Coordinate evacuation center and/or sheltering (congregatent/non-
congregatent) for persons who have been evacuated from the affected area.
b.
Coordinate with COAD on feeding of evacuation center/shelter occupants.
7.
The Salvation Army
a.
Support shelter operations for persons who have been evacuated from the
affected area.
8.
Community Organization Active in Disaster (COAD)
a.
Assists in facilitating services such as mass care, shelters, pet care, food, and
volunteers during response.
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Annex B – Distribution Management
I. Purpose and Scope
A. Purpose
1.
The purpose of this Annex is to coordinate and support the county resource
management process that plans, implements, and controls the efficient and effective
flow of goods, services, and related information from the point of origin to consumption.
Maricopa County Department of Emergency Management (MCDEM) maintains a
relationship with local government, non-governmental, and private sector partners which
are willing to assist during response and recovery operations. Assistance may be in the
form of personnel, equipment, facilities, or staging areas. These partners and
stakeholders are the key to MCDEM’s Whole- Community approach to emergency
response.
2.
This Annex supports the Maricopa County Emergency Operations Plan (MCEOP) and is
activated when an event requires mass distribution of goods or services.
B. Scope
1.
The procedures within this Annex are intended to complement and enhance the
guidance and procedures outlined within the overall MCEOP, and focuses on the
resource and distribution processes utilized during disasters and emergencies.
II. Distribution Planning Elements
The seven FEMA functional distribution planning elements below are used to provide effective
and efficient distribution of critical resources to first responders, emergency responders, and
survivors of local emergency events:
A. Defining Resource Requirements
1.
Maricopa County, tribal areases and municipalities are self-sufficient for the first 24-48
hours following a large-scale emergency event.
2.
Maricopa County, tribes and municipalities will require external support in the form of
commodities and resources from the state, FEMA, vendors, and other sources after 24-
48 hours following a large-scale emergency event.
3.
A large-scale emergency event may evolve in size and/or complexity and cross
jurisdictional boundaries.
4.
Mutual Aid Agreements will be implemented in those instances when locally available
resources are depleted or need augmentation.
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242
5.
The Maricopa County Emergency Operations Center (MCEOC) and jurisdiction
emergency operations centers will coordinate to provide requested resources to include
sheltering, consumables, and equipment.
6.
Risk Assessment
a.
The MCDEM conducted a Hazard Identification and Risk Assessment (HIRA) in
2019. MCDEM identified and profiled all hazards facing the county and then
conducted a risk assessment of those hazards. A risk assessment measures the
potential loss of life, personal injury, economic impact, injury, property damage,
environmental damage, and operational vulnerabilities resulting from natural and
technological hazards by assessing the vulnerability of people, structures, and
infrastructure to natural disasters.
b.
MCDEM identified wildfire and flooding as the most plausible hazards and a
radiological release and dam failure as the worst- case hazards.
7.
Annual Exercise and Improvement Plan
a.
Each year MCDEM participates in multiple operations- based exercises to include
functional and full-scale exercises. This allows MCDEM to implement plans,
corrective actions, and outcomes identified from the previous year. The exercise
involves Logistics stakeholders to include Maricopa County Emergency Operations
Center (MCEOC) Emergency Support Functions (ESFs), tribal and jurisdictional
emergency operations centers, and the Maricopa County Community Organizations
Active in Disasters (COAD).
b.
These annual exercises provide Maricopa County the opportunity to test its response
processes and procedures respond to a scenario and use Countycounty resource
planning factors. During these exercises, MCDEM validates resource requirements
against realistic HIRA based scenarios and include stakeholder feedback and
additional considerations from the scenario. An After- Action Report and
Improvement Plan is developed after each exercise which provides program
evaluation and areas for improvement.
8.
Research of Pre-existing Data
a.
During an event, the types and quantities of commodities that are likely to be needed
infor the first 48 hours are calculated using a combination of methods to include
historical data, common resources, supported incident commander requests, and
number of displaced citizens.
b.
The table below shows significant Maricopa County events and type of resources
used beyond initial emergency response and local resources. Research indicated
that no significant long-term resources or assistance was needed in unincorporated
Maricopa County, tribes and/or municipalities.
b.
Event Name and Date
Type of Aid Distributed
Flooding (TS Norbert) 8 September
2014
Congregatent Sheltering and Recovery
Information Center.
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243
Flooding (TS Octave) 28 September
1983
Congregatent Sheltering only.
East Desert Fire 17-20May 2020
120 homes evacuated
No assistance requested/provided
Ocotillo Fire 30 May – 2 Jun3 2020
250 homes evacuated
120 citizens (Evacuation Center)
9 citizens (Non-Congregate Shelter)
Gila Bend flooding event- 13-23 Aug
2021
90 homes evacuated
Recovery Information Center
SBA Information Collection
c.
Mass Care - Historical Mass Care request in Maricopa County have been minimal
and sustained by current response infrastructure. The common request during
emergency events is congregantcongregate sheltering and associated feeding which
is accomplished with the assistance of Maricopa County Medical Reserve Corps,
American Red Cross, Salvation Army, and the Countycounty COAD. To meet surge
Mass Care requirements, MCEOC utilizes existing mutual aid via Arizona Mutual Aid
Compact (AZMAC) and standby emergency services contracts.
d.
Private Sector - During the response and recovery phases of a disaster, the MCEOC
will coordinate with Arizona Department of Emergency and Military Affairs (AZDEMA)
Private Sector Liaison, Arizona Business Emergency Coordination Center, and the
County COAD to facilitate the dissemination of information, determination of needs,
and coordination of resources and efforts among the private sector during an
emergency.
B. Resource Ordering
1.
When Countycounty departments, tribes, or municipality havehas committed all available
resources (including mutual aid and private sector resources) to the emergency/event,
theyit may request assistance from the MCEOC. Resource requests can be
accomplished via telephone, e-mail, or WebEOC, with; WebEOC isas the preferred
method. If the MCEOC is unable to secure and provide the requested resource, it will
submit the request to the AZDEMA order desk for fulfillment.
2.
The resource requestor should call contact MCEOC to verify availability of the resource
prior to making the official request.
3.
Prior to filing a resource request, the requestor and resource owner will negotiate
reimbursement, resource delivery, and resource return condition prior to resource
deployment. The municipality or agency ordering the resource is responsible for all costs
and is expected to return non-consumables in the same condition as received. The
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244
MCEOC will coordinate with other local municipalities and county departments for
fulfillment prior to directing county and/or state contracts for resource acquisition. If there
is a federally- declared disaster, AZDEMA will order resources from FEMA when
necessary.
4.
For high- demand consumable resources, the county will develop a prioritization system,
which will involve a resource “burn rate”, to ensure resources are provided to those
municipalities or departments with immediate valid needs.
C. Distributing Resources
1.
During an emergency event, the MCEOC will review all resource requests to ensure that
distribution is robust, equitable, and scalable. The number of staging areas and/or points
of distribution required and their locations will be based upon resource requests and
distribution projections defined by the Countycounty and/or each tribe and jurisdiction.
2.
Delivery Methods - Requesting Countycounty departments, tribe and/or jurisdiction will
be contacted to determine best method of delivery. If resources are to be delivered by
the Countycounty the receiving department, tribe, or jurisdiction will be responsible for
the unloading, inventory, and further distribution within their community. The delivery of
resources through restricted areas, quarantine lines, and/or law enforcement
checkpoints will be coordinated between the resource provider and resource requestor.
3.
Mobile Feeding - The provision of food, snacks, and hydration to the affected population
and emergency workers either from fixed sites or through mobile routes may be
accomplished by agencies such as the American Red Cross, Salvation Army, or COAD.
These organizations have mobile feeding units wherein which operate like as food trucks
at a fixed location, and others that are truly mobile dispersingand can dispense
previously- prepared meals. The MCEOC will coordinate with impacted tribes and
jurisdictions to ensure feeding resources are distributed based upon immediate needs.
D. Inventory Management
1.
Resource requesting county departments, tribes, and jurisdictions are responsible for
verifying the resource and amount is correct and obtaining the Bill of Lading and/or
shipping documents from the delivery service.
2.
WebEOC form 213RR is the primary tool the MCEOC uses for tracking, accountability,
and overall logistics records maintenance.
3.
Once the requested resource is delivered to the requesting county department, tribe, or
municipality, it is their responsibility to inventory and deliver to the staging area or
incident scene.
4.
All resources deployed to an incident are under the control and management of the
Incident Commander until the resource is demobilized.
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245
5.
Commodity Management
a.
People - During an event or incident, the MCEOC, tribe, and/or jurisdiction will
assess the staffing requirements needed to support operations. If staffing is needed,
coordination with neighboring jurisdiction and/or submission of 213-RR will need to
occur. If at any stage during the event a supporting agency/organization becomes
unnecessaryis no longer needed, resource demobilization should occur. Tactical-
level personnel are demobilized by the Incident Commander. Operational- level
personnel are demobilized by the MCEOC.
b.
Facilities - The Incident Commander establishes and manages Mobilization Areas
and Base Camps; as needed, based on the scale and size of an event/incident. The
jurisdictional EOC can provide assistance as requested.
c.
Equipment - The jurisdictional EOC is primarily responsible for ordering personnel,
equipment, and supplies,; receiving, and storing all supplies for the incident,;
maintaining an inventory of supplies,; and servicing non-expendable supplies and
equipment. These duties may be delegated and/or expanded due to the
severity/scope of the event.
d.
Food and Water - Commodities are distributed based on emergency needs in the
impacted communities. This type of operation is directly linked to the scope of the
community retailers reopening post event and availability of commodities.
Commodities will be resupplied based on resource requests from tribes and
municipalities. The number of commodity specific points of distribution and their
locations will be based upon commodity availability and community prioritization
defined by the Countycounty and/or each tribe and jurisdiction.
e.
Food and Water Disposal - Any commodities remaining after the event may be
recovered or redistributed on a case- by- case basis.
6.
Donations Management
a.
Donations Management operations are activated by the EOC Manager and
coordinated through the COAD liaison. The Salvation Army has been identified as
the lead agency with the purpose to effectively and efficiently process, identify, and
utilize donated resources during mass care situations. This operation will continue
until the event/incident terminates and donations curtail. The MCEOC does not use a
Volunteer Management Program. Unaffiliated volunteers will be directed to the
Countycounty COAD.
b.
Acceptance, Management and Distribution - The Salvation Army serves as a central
point for the management of unsolicited and, in some cases, solicited goods to
address the needs of local relief agencies equitably and effectively.
c.
Equipment and Supplies - The MCEOC has overall management control of
equipment purchased by MCDEM that play a key role in the Countycounty’s overall
capabilities to respond to, and recover from an emergency event occurring in the
county.
d.
Warehouse Location - The MCDEM warehouse is located on Papago Park Military
Reservation.
Commented [JY(26]: COAD update/clarification
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246
E. Transportation
1.
The Countycounty should be prepared to provide a means of transportation of for
equipment, people, food, and water. The number of vehicles needed is based on several
factors, including the severity of the event, the current resource inventory, and whether
state and/or federal resources are utilized. To provide the initial “push” of resources,
current inventory of Countycounty and jurisdictional vehicle resources should be
sufficient. Transportation demands may increase depending on increased resource
needs, the number of dropped trailers, driver travel restrictions, closed roads, or other
external factors.
2.
To meet transportation requirements, MCEOC will coordinate with internal resources
including the Maricopa County Medical Reserve Corps, existing mutual aid via AZMAC,
and standby emergency contracts.
3.
The transportation system in Maricopa County is comprised of surface, rail, and air
centers. All of the rail and surface routes maycould be used for inbound flow. The
surface routes will be primary forin any outbound flows.
4.
Surface Access
a.
The Maricopa County primary surface routes are:
I.
Highway 10 East/West: Extends from California to New Mexico
II.
Highway 17 North/South Extends Phoenix to Flagstaff; provides connection
with Highway 40
III.
Highway 8 East/West: Extends from California to Casa Grande, AZ (south of
Phoenix)
IV.
Highway 60 East/West: Extends from Phoenix to Globe, AZ
b.
The Maricopa County primary rail routes are:
I.
Burlington Northern Santa Fe Line (BNSF): Extends from Phoenix northup to
Williams, AZ (west of Flagstaff)
II.
Union Pacific Line: Extends from California and New Mexico
c.
The Maricopa County primary air nodes are:
I.
Phoenix Sky Harbor International Airport is a civil-military public airport 3
miles east of downtown Phoenix, AZ.
II.
Phoenix–Mesa Gateway Airport is an international airport in the southeastern
area of Mesa, AZ.
III.
Luke Air Force Base is a United States Air Force base located 7 miles west of
the central business district of Glendale, AZ.
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247
F. Staging
1.
A staging area is a location from which response teams (e.g. search and rescue teams,
medical teams, utility restoration crews, debris management teams, etc.) can be staged
as needed to supplement resource deficiencies from county, tribes, and municipalities in
responding to, and recovering from, a large- scale emergency event. This includes the
warehousing of commodities, equipment, and supplies needed to support victims,
emergency responders, and the community infrastructure.
2.
During normal operations, resources intended for use during an emergency will be
stored in the areas designated by each tribe, municipality, and/or county department for
their respective inventories.
3.
Certain situations may require pre-staging assets. Identifying these resources and
trigger points to utilize such resources are based on the size and scope of the
preplanned or projected event. Prior to and during an emergency, resources ordered
through MCEOC may be sent to the point of use or a designated staging area(s).
4.
In coordination with their respective jurisdiction, the Incident Commander (IC) is
responsible for designating an operational Staging Area and assigning Staging Area
staff at the site of the emergency. The Incident Commander will also be responsible for
managing/coordinating the staging area actions. Staging Areas will be determined based
on incident need and the type of emergency. Appropriate municipality, tribe, county,
and/or state officials should mutually agree upon the use of selected sites and facilities.
Staging Areas should be in or close to the impacted area.
5.
The respective jurisdictional EOC is responsible for assisting the IC in staging area
designation and selecting additional staging as needed to meet mission requirements.
The Incident Commander will be responsible for managing/coordinating the staging area
actions.
6.
Staging Areas
a.
MCDEM maintains a warehouse capable of receiving and distributing resources
during and after an incident. The MCDEM warehouse is at 5630 E. McDowell Rd,
Phoenix AZ and consists of usable indoor space (4,000 sq. ft.) and outdoor storage
space.
b.
Dircks Moving & Logistics is a contracted facility that is currently utilized for Strategic
National Stockpile (SNS) and State of Arizona MasCache. It is capable of
receivingcan receive and distributeing resources during an incident. This warehouse
is located at 4340 W Mohave Street Phoenix, AZ 85043.
c.
If needed, MCDEM would coordinate with AZDEMA for additional outdoor storage at
Papago Park Military Reservation.
d.
Maricopa County also has one designated Incident Support Base (ISB) located at
Luke AFB, AZ. This ISB is a temporary location where response personnel and
commodities are received and pre-positioned for deployment as required. From this
location, FEMA may send out resources and national disaster assets to pre-
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248
determined locations, such as state or county staging areas. The use of this ISB
would be arequires coordination of county, state, FEMA, and Luke AFB leadership.
e.
If staffing requirements exceeds manning availability, coordination with neighboring
jurisdiction and/or submissions of 213-RRs will need to occur.
G. Demobilization
1.
Demobilization planning begins upon activation of the MCEOC. Non-essential equipment
and personnel will be released to their points of origin when the mission no longer
requires their use.
2.
The Incident Commander and/or the MCEOC will make the final determination to
demobilize a staging area. The determination should be based on a lack of resource
requests from affected jurisdictions or a reduction in incoming resource shipments.
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250
Annex C - Specific Incidents: Excessive Heat Emergencies
I. Purpose and Scope
A. Purpose
1.
The purpose of this Annex is to provide resources to member agencies in order toto
support emergency response needs in Maricopa County.
B. Scope
1.
This Annex addresses emergency assistance, as well as maintenance and mitigation
efforts, for responses specific to this Annex.
2.
EncompassedIncluded in this Annex is information on standard operating procedures
(SOP), movement of responders, victims, and supplies associated with response and
recovery efforts following a major disaster, and egress and ingress information. Also
included is information on major services by primary agencies critical to the welfare of the
citizens in Maricopa County.
II. Concept of Operations
A. General
1.
The Department of Public Health will issue news releases to inform the whole community
on how to deal with a heat wave. The initial news releases will occur prior to the anticipated
start of high temperatures, and additional news releases will occur when a life-threatening
heat emergency is imminent.
2.
The Phoenix office of the National Weather Service (NWS) issues three types of heat-
related messages. These messages are based on four factors: temperature, humidity,
cloud coveramount of cloudiness, and the expected duration of these conditions. The
combination of factors that will trigger one of these heat-related messages varies according
to the time of year. For example, a combination of factors that would result in an excessive
heat warning in early May, might not result in one in mid-July. These three NWS products
are:
a. Heat Advisory – issued when the temperature is forecast to be unusually hot but
not life-threatening.
b. Excessive Heat Watch – issued when conditions are likely to result in a life-
threatening heat emergency within the next 24 to 48 hours.
c.
Excessive Heat Warning – issued when a life-threatening heat emergency exists
or is imminent.
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251
3.
The Department of Public Health will issue the appropriate heat emergency messages prior
to the beginning of the summer heat season. Other components of this annex will be
implemented when the National Weather Service issues an Excessive Heat Watch or an
Excessive Heat Warning for the Phoenix metropolitan area. Services and activities
provided under this Annex may be continued for 48 hours after the expiration of the
Excessive Heat Warning.
4.
This Annex is consistent with the Maricopa County Emergency Operations Center's
methodology, the requirements of the National Response Framework (NRF), the National
Incident Management System (NIMS), and the Incident Command System (ICS). This
structure and system support incident assessment, planning, procurement, deployment,
and coordination and support operations to the Maricopa County. Through the Maricopa
County EOC, response to an emergency or situation is conducted in a timely and
appropriate manner.
5.
Procedures, protocols, and plans for disaster response activities are to govern staff
operations at the Maricopa County Emergency Operations Center and in the field. These
are in the form of the base plan, ESF Annexes, Support Annexes, Threat Annexes, and
Standard Operating Guidelines, which describe capabilities. Periodic training and
exercises are also conducted to enhance effectiveness.
6.
In a large event requiring local or State mutual aid assistance, this Annex will work with its
support agency counterparts to seek, procure, plan, coordinate, or direct the use of
required assets.
7.
Throughout the response and recovery periods, these agencies will evaluate and analyze
information requests to move people, materials, equipment, and other resources as
necessary.
B. Direction and Control
1.
This Annex complies with the National Response Framework (NRF), and the National
Incident Management System (NIMS). The NIMS guides the direction and control system
adopted by the Maricopa County Department of Emergency Management, which functions
as the official disaster prevention, protection, response, preparedness, recovery, and
mitigation organization within Maricopa County.
2.
Under the Incident Command System (ICS) structure, the Planning, Logistics, Finance
and Administration, and Operations Section and associated staff at the Maricopa County
Emergency Operations Center assist the incident commander in carrying out the overall
mission.
3.
In accordance with a mission assignment, each primary and/or support organization
assisting in the deployment of this Annex will retain administrative control over its own
resources and personnel, but will be under the operational control of this Annex. Mission
operational control may be delegated to the field by the Maricopa County Emergency
Operations Center.
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252
C. Alerts and Notifications
1.
This Annex will be activated by the Maricopa County Emergency Operations Center.
III. Responsibilities
(NOTE: Each Support Agency should review its own responsibilities and revise in conjunction
with the Maricopa County Emergency Operations Plan)
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253
Annex C - Specific Incidents: Pandemic
NOTE: Due to the current response to the COVID-19 Pandemic, this section was not
modified during this update. A thorough review/revision will occur during the next
annual update to the EOP.
I. Purpose and Scope
A. Purpose
1.
The purpose of this Annex is to provide resources and guidance to member agencies in
order toto support pandemic emergency response needs in Maricopa County.
B. Scope
1.
This Annex addresses emergency assistance, as well as maintenance and mitigation
efforts for responses specific to this Annex.
2.
EncompassedIncluded in this Annex is information on standard operating procedures
(SOP), movement of responders, victims, and supplies associated with response and
recovery efforts following a major disaster, and egress and ingress information. Also
included is information on major services by primary agencies critical to the welfare of the
citizens in Maricopa County.
II. Concept of Operations
A. General
1.
The World Health Organization (WHO) has developed a Global Influenza Preparedness
Plan that breaks down pandemic threats into four Pandemic Planning Periods comprised
of six Pandemic Alert Phases:
a.
Inter-pandemic Period (Pandemic Alert Phases 1 and 2). No new influenza
strains have been detected in humans, but virus strains in animals pose a risk to
humans that may be low (Pandemic Alert Phase 1) or substantial (Pandemic Alert
Phase 2).
b.
Pandemic Alert Period (Pandemic Alert Phases 3, 4, and 5). New influenza
strains have caused human infections. Human-to-human spread is non-existent or
limited to rare instances of close contact (Pandemic Alert Phase 3), highly localized
in small clusters (Pandemic Alert Phase 4), or localized in larger clusters
(Pandemic Alert Phase 5). At Pandemic Alert Phase 5, the virus is becoming
increasingly adapted to humans, and there is a substantial pandemic risk.
c.
Pandemic Period (Pandemic Alert Phase 6). Increased and sustained human-to-
human transmission in the general population.
d.
Post-pandemic Period. Return to the inter-pandemic period (Pandemic Alert
Phase 1).
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2.
In the United States, the Pandemic Alert Phases are based on the World Health
Organization’s Phases. The Secretary of the United States Department of Health and
Human Services will determine that the nation is in the pandemic period (Pandemic Alert
Phase 6) when sustained human-to-human transmission is observed anywhere in the
world. Several governmental organizations conduct pandemic surveillance on a routine
basis and provide information about how to recognize, prepare for, and deal with a
pandemic.
a.
Federal level: Centers for Disease Control and Prevention (CDC) and its parent
organization, the Department of Health and Human Services (DHHS).
b.
State level: Arizona Department of Health Services (ADHS).
c.
County level: Maricopa County Department of Public Health.
3.
There are four essential steps that employees and the rest of the whole community can
take to reduce the spread of the disease:
a.
Cover your mouth and nose with a tissue or handkerchief when coughing or
sneezing.
b.
Wash your hands frequently with warm water. Use alcohol-based hand sanitizers
when soap and warm water are unavailable.
c.
Stay home when you are sick.
d.
Increase your social distance (avoid crowds and mass gatherings).
4.
This Annex is consistent with the Maricopa County Emergency Operations Center's
methodology, the requirements of the National Response Framework (NRF), the National
Incident Management System (NIMS), and the Incident Command System (ICS). This
structure and system support incident assessment, planning, procurement, deployment,
and coordination and support operations to the Maricopa County. The response to an
emergency or situation is conducted in a timely and appropriate manner Through by the
Maricopa County Policy Group and EOC. response to an emergency or situation is
conducted in a timely and appropriate manner.
5.
Procedures, protocols, and plans for disaster response activities are to govern staff
operations at the Maricopa County Emergency Operations Center and in the field. These
are in the form of the base plan, ESF Annexes, Support Annexes, Threat Annexes, and
Standard Operating Guidelines, which describe capabilities. Periodic training and
exercises are also conducted to enhance effectiveness.
6.
In a large event requiring local or State mutual aid assistance, this Annex will work with its
support agency counterparts to seek procure, plan, coordinate, or direct the use of
required assets.
7.
Throughout the response and recovery periods, these agencies will evaluate and analyze
information requests to move people, materials, equipment, and other resources as
necessary.
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255
B. Direction and Control
1.
This Annex complies with the National Response Framework (NRF), and the National
Incident Management System (NIMS). The NIMS guides the direction and control system
adopted by the Maricopa County Department of Emergency Management, which functions
as the official disaster prevention, protection, response, preparedness, recovery, and
mitigation organization within Maricopa County.
2.
This Annex may operate at two levels: 1) Maricopa County Emergency Operations
Center;, and 2) Field Operations.
3.
Under the Incident Command System (ICS) structure, the Planning, Logistics, Finance
and Administration, and Operations Section and associated staff at the Maricopa County
Emergency Operations Center assist the incident commander in carrying out the overall
mission.
4.
In accordance with a mission assignment, each primary and/or support organization
assisting in the deployment of this Annex will retain administrative control over its own
resources and personnel, but will be under the operational control of this Annex. Mission
operational control may be delegated to the field by the Maricopa County Emergency
Operations Center.
D. Alerts and Notifications
1.
The Countycounty Warning Point (Maricopa County Sheriff's Office), will notify the on-
call Emergency Duty Officer when Maricopa County has been threatened or impacted by
an emergency or disaster event as provided in the Countycounty Warning Point
procedure.
2.
This Annex will be activated or placed on standby upon notification by the Maricopa
County Emergency Operations Center. The representatives or designees of the primary
and supporting agency will manage the emergency activities. If additional support is
required, the primary and support agencies may jointly manage activities.
3.
Upon instructions to activate or place staff on standby, Maricopa County Department of
Emergency Management will implement procedures to notify all planning team members
and, if necessary, mobilize all personnel, facilities and physical resources likely to be
needed, based on the emergency circumstance.
III. Responsibilities
A. County Manager
1.
Pandemic Alert Phase 5.
a.
Make policy decisions regarding the following areas:
b.
Increased use of telecommuting and/or paid administrative leave by Countycounty
departments.
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256
c.
Liberalized Increased use of Family and Medical Leave Act (FMLA) time by
Countycounty employees to encourage them to stay away from the workplace
when feeling sick.
d.
Making emergency funding available to departments likely to incur extraordinary
expenses as a result ofdue to the pandemic (e.g. Medical Examiner’s Office, Public
Health, Correctional Health, etc.).
B. All Maricopa County Departments
1.
Pandemic Alert Phase 3:
a.
Determine which functions of the department are critical and conduct adequate
cross-training of employees in these functions to ensure that critical tasks can be
accomplished when a large percentage of the workforce is unavailable.
b.
Identify supplies and services essential to continued operations and, when
necessary, identify backup means of ensuring securing them.
c.
Encourage department employees and their families to develop a family
emergency plan and emergency kit capable of sustaining them for a minimum of
72 hours without outside assistance. The Department of Homeland Security’s
preparedness web site www.ready.gov is a good source of information for the plan
and kit.
d.
Consider the procurement of supplies to prevent the spread of disease in the
workplace – surgical masks, hand sanitizer bottles, etc.
2.
Pandemic Alert Phase 5:
a.
Mandate or encourage increased use of telecommuting (pending County
Manager’s direction).
b.
Encourage employees to stay home when they feel sick. Send employees home if
they appear to be sick.
c.
Consider implementing policies that limit face-to-face contact among employees
as well as between employees and the rest of the whole community.
3.
Pandemic Alert Phase 6:
a.
Curtail less essentialnon-critical services as required when the departmental
workforce is reduced by the effects of the pandemic.
b.
Implement backup means of securingensuring essential supplies and services.
c.
Provide information to the Public Information Office regarding services that have
been curtailed.
C. Maricopa County Department of Emergency Management
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257
1.
Pandemic Alert Phase 3:
a.
Provide assistance toAssist the Public Health Department in the development of
press releases and other educational materials related to pandemics.
2.
Pandemic Alert Phase 5:
a.
Be prepared to activate the EOC in support of quarantine measures if instituted
by the Public Health Department.
3.
Pandemic Alert Phase 6:
a.
Activate the EOC if necessary.
b.
Establish contact with State and Countycounty agencies dealing with pandemic
epidemiology and response.
c.
Upon request, contact regional City/Town CERT Team Coordinators, COAD, and
Medical Reserve Corps (MRC), who may be used as volunteers for the
distribution of informational flyers to the affected population, as well as other
activities.
d.
Provide assistance toAssist the Department of Public Health in the development
of press releases related to the pandemic.
D. Public Information Office
1.
Pandemic Alert Phase 5
a.
Alert the public to potential changes in services provided by the Countycounty as
a result ofdue to personnel shortages caused by the pandemic.
b.
Assist the County Manager’s office in the dissemination of policy guidance
regarding special steps to be taken by Countycounty departments/agencies in
response to the pandemic.
2.
Pandemic Alert Phase 6:
a.
Continue with the tasks outlined during Pandemic Alert Phase 5.
E. Department of Public Health - Develop a detailed pandemic response plan consistent with the
pandemic response plans of the United States Department of Health and Human Services
and the Arizona Department of Health Services. Monitor the Pandemic Alert Periods/Phases
as declared by WHO and keep Countycounty departments/offices tasked in this Annex
informed of the current statusstatus.
1.
Pandemic Alert Phase 3:
a.
Initiate an education campaign for the whole community, emphasizing steps they
can take to prevent the spread of disease, and emphasize the need to develop
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258
family disaster plans and kits that will enable them to sustain themselves if
essential public services (food, water, sanitation, etc.) are lost for several days
at a time. The education campaign will be coordinated with the education
campaigns of cities and towns throughout the Countycounty and will emphasize
reaching out to the whole community.
2.
Pandemic Alert Phase 5:
a.
If necessary, initiate quarantine measures to delay the arrival of the pandemic.
b.
Intensify the education campaign for the whole community, emphasizing the
same items as during Pandemic Alert Phase 3.
3.
Pandemic Alert Phase 6:
a.
Department Director will make a request of a public health emergency to the
Chairman of the Board of Supervisors (through County Manager) for a
proclamation of an emergency, if deemed appropriate.
b.
Provide an Incident Commander, the Public Health Office of Preparedness and
Response (OPR) Director or designee, to the Countycounty level operation.
c.
Coordinate and collaborate with MCDEM on the overall response to the
emergency.
d.
Increase surveillance efforts pertaining to pandemic-related deaths and
illnesses, in cooperation with the Office of the Medical Examiner’s and area
hospitals.
e.
Advise area hospitals of the pandemic and urge them to consider implementing
surge measures to deal with an expected increase in patient volume.
f.
Prepare to implement mass immunizations if a vaccine that is effective against
the virus strain causing the pandemic is available.
g.
Expand street outreach by Health Care for the Homeless staff.
h.
AssistProvide assistance to the Public Information Office in the development of
press releases and other educational materials related to the pandemic.
i.
Distribute antiviral medications, if available, to target populations.
j.
Coordinate with Arizona Department of Health Services for the receipt and
distribution of the Strategic National Stockpile if applicable.
F. Human Services Department
1.
Pandemic Alert Phase 3.
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259
a.
Post and distribute pandemic-related materials at all Human Services
Department offices and affiliated offices, including Head Start classrooms,
Community Action Program offices, Workforce Development One-Stop Centers,
to includeing all programs affiliated with the Human Services Department.
2.
Pandemic Alert Phase 6:
a.
Utilize available staff (e.g. CAP workers, Senior Adult Independent Living (SAIL)
case managers) to assist with communication and welfare checks for unique
populations, including the elderly, disabled, and home-bound individuals,
through home visits and phone calls.
G. Maricopa County Sheriff’s Office
1.
Pandemic Alert Phase 6:
a.
If the Public Health Department implements mass immunizations, provide site
security as outlined in the Cities Readiness Initiative Site Security Plan.
b.
Increase disease prevention measures in jails, in cooperation with the
Correctional Health Department.
c.
Distribute informational flyers to affected populations within MCSO’s jurisdiction
(e.g. Sun City, Sun Lakes).
H. Correctional Health Services Department
1.
Pandemic Alert Phase 3:
a.
Identify a pandemic influenza response team.
b.
Develop and implement a department strategic response plan.
c.
Develop and initiate an educational campaign for department staff.
d.
Coordinate planning with MCSO and Public Health.
2.
Pandemic Alert Phase 4 and 5:
a.
Activate department pandemic influenza plan in coordination with MCSO and
Public Health.
b.
Intensify Increase staff education initiatives.
c.
Initiate enhanced surveillance for symptoms of influenza among inmates and
staff, and the reporting of results to Public Health.
d.
Coordinate with Public Health for provision of immunizations and anti-viral
medications, if available, to inmates and staff.
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260
3.
Pandemic Alert Phase 6:
a.
Implement quarantine and segregation measures in coordination with MCSO.
This will be accomplished in addition to continuation of the measures initiated in
previous phases.
I.
Security Services
1.
Pandemic Alert Phase 6:
a.
Implement the security plan.
b.
Develop a security plan for limited access to Countycounty buildings.
J.
The Office of the Medical Examiner
1.
Pandemic Alert Phase 3:
a.
Develop plans to augment facilities and staffing in preparation for handling an
greatly increased caseload.
2.
Pandemic Alert Phase 5:
a.
Ensure that additional resources from other jurisdictions and the private sector
are available if the plan should be implemented.
3.
Pandemic Alert Phase 6:
a.
Implement the plan that adds capacity for facilities and staff.
4.
Pandemic Alert Phase 6:
a.
Provide roadblock planning and setting identification of affected areas in
coordination with MCSO.
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261
Annex C - Specific Incidents: Severe Storms and Floods
I. Purpose and Scope
A. Purpose
1.
The purpose of this Annex is to set forth guidelines to prepare for, provide early warning
of, and execute an effective response to storm or flood disasters.
B. Scope
1.
This Annex addresses emergency assistance, as well as maintenance and mitigation
efforts for responses specific to this Annex.
2.
EncompassedIncluded in this Annex is information on standard operating procedures
(SOP), movement of responders, victims, and supplies associated with response and
recovery efforts following a major disaster, and egress and ingress information. Also
included is information on major services by supporting agencies critical to the welfare of
the citizens in Maricopa County.
II. Concept of Operations
A. General
1.
Flooding has caused more damage than any other hazard in Maricopa County. No part
of the Countycounty is free from the threat of flooding. There is a close correlation between
the locations of significant floods and urbanizeddeveloped areas ofin the Countycounty.
2.
Situational flooding may be caused by either: atmospheric conditions, dam emergency
spillway operations, dam/levee overtopping, or dam/levee failure, or a combination of all
four.
The three following atmospheric conditions in the Countycounty tend to trigger flooding events:
a.
Tropical storm remnants: The worst flooding tends to occur when the remnants
of a tropical storm enter the state. These events occur infrequently, mostly in the
early autumn, but can when they do occur the storms bring intense precipitation
over large regions, causing severe flooding.
b.
Winter rains: Winter brings the threat of low intensity, but long-lasting duration
rains covering large areas that cause extensive flooding and erosion, particularly
when combined with snowmelt.
c.
Summer thunderstorms: A third atmospheric condition that brings flooding to
Maricopa County is the annual summer monsoon season. In mid to late summer,
the monsoon winds bring humid subtropical air into the state. Solar heating triggers
afternoon thunderstorms that can be devastatingcause flash flooding. As a result
of too much rain, in too small an area, in too short a time, flash flooding may result.
3.
The National Weather Service (NWS) Phoenix Forecast Office issues watches and
warnings for storms and floods. A Watch is used to inform the public and cooperating
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agencies that current and developing weather may bring a threat of flood or storm.
However, the occurrence of an event is neither certain nor imminent at the time. A Warning
is a statement issued by the NWS that a storm or flood is occurring or is imminent. The
following conditions could result in flooding and related emergency conditions at and
downstream of a dam or levee:
a.
Reservoir pool inundation at a dam.
b.
Discharge from principal spillway(s) at a dam.
c.
Discharge from emergency or auxiliary spillway(s) at a dam.
d.
Potential or actual failure or overtopping of the dam or levee.
d.e.
Interior drainage inflow system failure at a levee
4.
This Annex is consistent with the Maricopa County Emergency Operations Center's
methodology, the requirements of the National Response Framework (NRF), the National
Incident Management System (NIMS), and the Incident Command System (ICS). This
structure and system support incident assessment, planning, procurement, deployment,
and coordination and support operations to the Maricopa County. Through the Maricopa
County Policy Group and EOC response to an emergency or situation is conducted in a
timely and appropriate manner.
5.
Procedures, protocols and plans for disaster response activities are to govern staff
operations at the Maricopa County Emergency Operations Center and in the field. These
are in the form of the base plan, ESF Annexes, Support Annexes, Threat Annexes, and
Standard Operating Guidelines, which describe capabilities. Periodic training and
exercises are also conducted to enhance effectiveness.
6.
In a large event requiring local or State mutual aid assistance, this Annex will work with its
support agency counterparts to seek procure, plan, coordinate, or direct the use of
required assets.
7.
Throughout the response and recovery periods, these agencies will evaluate and analyze
information requests to move people, materials, equipment, and other resources as
necessary.
B. Direction and Control
1.
This Annex complies with the National Response Framework (NRF), and the National
Incident Management System (NIMS). The NIMS guides the direction and control system
adopted by the Maricopa County Department of Emergency Management, which functions
as the official disaster prevention, protection, response, preparedness, recovery, and
mitigation organization within Maricopa County.
2.
Under the Incident Command System (ICS) structure, the Planning, Logistics, Finance
and Administration, and Operations Section and associated staff at the Maricopa County
Emergency Operations Center assist the incident commander in carrying out the overall
mission.
Commented [JY(27]: FCDMC Inputs
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263
3.
In accordance with a mission assignment, each primary and/or support organization
assisting in the deployment of this aAnnex will retain administrative control over its own
resources and personnel, but will be under the operational control of this aAnnex. Mission
operational control may be delegated to the field by the Maricopa County Emergency
Operations Center.
4.
Available weather information and situation evaluations by Salt River Project (SRP),
Central Arizona Project (CAP), Bureau of Indian Affairs (BIA), United States Army Corps
of Engineers (USACE), and Flood Control District of Maricopa County (FCDMC) will allow
time for activation of the EOC before major water releases from these owner’s dams.
4.5.
Flood warning times vary based on storm location, direction, intensity, duration,
and the topography and size of the drainage area. Depending upon the type of flooding
event and the location, the warning time available for a flood can vary from seconds to
days. A flash flood or dam break, for example, can cause flooding within minutes, while
the remnants of a tropical storm may precede flooding by days.
CD. Alerts and Notifications
1.
This Annex will be activated by the Maricopa County Emergency Operations Center.
III. Responsibilities
A. Flood Control District of Maricopa County (FCDMC) - There are a number ofmultiple FCDMC
dams and levees within Maricopa County or Northernwestern Pinal County whose purpose is
to enhance protection of downstream areas from flooding during major storms. Emergency
Action Plan’s (EAP’s) have been developed for these structures and are kept in the MCEOC.
Notification lists for the reservoir pool inundation, emergency spillway discharge, and dam and
levee breach or overtopping are contained in the Emergency Flood Response Manual
maintained by MCDEM.
B. Dams within or impacting Maricopa County can generally be divided into two groups: (1)
storage reservoir designed to permanently impound water and possibly generate power; and
(2) single purpose structures designed to attenuate or reduce flooding by impounding storm
water for relatively short durations of time during flood events. Some of the largest owners
and/or operators and/or managers of these dams include Central Arizona Project (CAP), Salt
River Project (SRP), US Army Corps of Engineers (USACE), San Carlos Irrigation Project
(SCIP) and Flood Control District of Maricopa County (FCDMC). A list of the larger dams and
operators is shown on the following list. Dams that are not owned/operated by the FCDMC are
outside its management authority.
A.C.
The FCDMC structures include:
Structure Name
Adobe Dam
Apache Junction FRS (Part of the Buckhorn-Mesa Structures)
Buckeye FRS #1
Buckeye FRS #2
Commented [JY(28]: FCDMC updates throughout
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264
Structure Name
Buckeye FRS #3
Camelback Ranch Levee South
Casandro Wash Dam (Part of Wickenburg Structures)
Cave Buttes Dam
Dreamy Draw Dam
Guadalupe FRS
Harquahala FRS
McMicken Dam
New River Dam
New River Levees (NR 1 & NR 91st)
Pass Mountain Diversion Channel Levee
Powerline FRS (Part of the Powerline, Vineyard Road, Rittenhouse FRSs)
Rittenhouse FRS (Part of the Powerline, Vineyard Road, Rittenhouse FRSs)
Saddleback FRS
Salt River Levees
Scatter Wash Levee
Signal Butte FRS (Part of the Buckhorn-Mesa Structures)
Skunk Creek Levees (Skunk Creek 1 and 2)
Spook Hill FRS (Part of the Buckhorn-Mesa Structures)
Sunnycove FRS (Part of Wickenburg Structures)
Sunset FRS (Part of Wickenburg Structures)
Tres Rios North Levee
Vineyard Road FRS (Part of the Powerline, Vineyard Road, Rittenhouse FRSs)
White Tanks FRS #3
White Tanks FRS #4
1.
Prepare Before the Storm/Flood
a.
Coordinate with Flood Control District of Maricopa County and NWS personnel
regarding the potential situationAlert Flood Control District of Maricopa County
personnel of the potential situation.
b.
Establish liaison with SRP, BIA, SCIP, USACE, and CAP and obtain current
storage and water release data.
c.
Determine anticipated flooding effects from potential storms and provide data to
MCDEM.
d.
Provide, review, maintain, and exercise emergency plans for dams, levees, or
other flood structures. These plans may include dam or flood retarding structure
emergency spillway inundation maps and dam or levee break maps.
e.
Provide recommendations regarding evacuations and road closures.
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265
2.
Response During the Storm/Flood
a.
Deploy observers to areas of concern for field observations of storm/flood events.
b.
Provide current flood potential or flood situation data to the emergency staff.
c.
Inform the USACE District Chief in Los Angeles if the magnitude of the storm or
flood so warrants.
3.
Recover After the Storm/Flood
a.
Establish priorities for recovery operations, and initiate recovery tasks at FCDMC
structures and facilities.
b.
Advise emergency staff relative to reoccupation of flood-affected areas.
c.
Deploy damage assessment teams for examination of flood control structures and
report findings to the EOC.
d.
Submit After- Action Reports.
B.D.
Maricopa County Department of Transportation
1. Prepare Before the Storm/Flood
a.
Alert department personnel, particularly barricade crews, of the situation.
b.
Curtail normal operations if required.
c.
Plan for immediate response to potential disaster situations.
d.
Implement emergency communications procedures.
e.
Assist the Sheriff's Office when requested.
2.
Response During the Storm/Flood
a.
Alert forces necessary to support the department if the magnitude of the storm or
flood warrants response actionis great.
b.
Provide the emergency staff with current highway and bridge information.
c.
Coordinate barrier locations and placement with local jurisdictions and, Sheriff’s
Office, and place barriers where hazardous road conditions exist.
d.
Assist the Sheriff's Office in traffic and hazardous area control, and in rescue and
evacuation missions, upon request.
e.
Act as Lead Agency in maintaining inventory of traffic control devices and
equipment and distribute to jurisdictions based on requirements.
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266
f.
Coordinate requests for specialized mechanical equipment required for the
recovery effort.
3.
Recover After the Storm/Flood
a.
Establish priorities for recovery operations, and initiate recovery tasks.
b.
Report the status of highways and bridges.
c.
Assist the Sheriff's Office in required field operations upon request.
d.
Conduct damage assessment upon request and report damage information to the
EOC.
e.
Assist political subdivisions to repair main transportation routes on a reimbursable
basis.
f.
Submit After- Action Reports.
C.E.
Maricopa County Parks and Recreation Department
1.
Prepare Before the Storm/Flood
a.
Alert and warn department personnel and park patrons of the situation.
b.
Curtail normal operations where indicated.
c.
Plan for immediate response to the potential emergency.
2.
Response During the Storm/Flood
a.
Continue alert and warning procedures.
b.
Maintain surveillance and assist patrons in evacuating parks.
c.
Keep the emergency staff informed of the situation.
3.
Recover After the Storm/Flood
a.
Establish priorities for recovery requirements and initiate recovery tasks.
b.
Determine and report the status of facilities and other known situations to the
emergency staff.
c.
Provide assistance toAssist park users.
d.
Submit After- Action Reports.
D.F.
Maricopa County Sheriff's Office (MCSO)
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267
1.
Prepare Before the Storm/Flood
a.
Receive and disseminate severe weather bulletins.
b.
Notify the MCDEM Director during normal working hours, or the Duty Officer after
normal working hours, of potentially- hazardous conditions, including water
releases by the SRP, SCIP, BIA, CAP, USACE, or FCDMC.
c.
Alert department personnel and potential support elements of the situation.
d.
Plan for immediate response to the potential emergency
e.
Alert and warn the affected whole community in unincorporated areas of the
Countycounty
f.
Initiate evacuation procedures in areas likely to be affected when directed by the
emergency staff.
2.
Response During the Storm/Flood
a.
Continue alert and warning procedures.
b.
Establish, identify, and report the location of Incident Command Posts.
c.
Secure affected areas.
d.
Execute rescue measures where required in the unincorporated areas.
e.
Initiate or continue evacuation measures where appropriate.
f.
Assist law enforcement agencies of political subdivisions as requested.
g.
Maintain contact with the EOC.
3.
Recover After the Storm/Flood
a.
Establish Incident Command Posts for the control of recovery forces.
b.
Control personnel and vehicular traffic in disaster areas.
c.
Deny entry to the affected area until it is determined to be safe.
d.
Continue rescue and evacuation efforts.
e.
Maintain contact with the emergency staff to provide current information and status
f.
Submit After- Action Reports.
E.G.
Maricopa County Department of Emergency Management (MCDEM)
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268
1.
Prepare Before the Storm/Flood (Upon Activation)
a.
Receive and disseminate severe weather information.
b.
Provide, maintain, and exercise system for warning the Countycounty of impending
storms and flood hazards.
c.
Keep the Chairman of the Board of Supervisors, the County Manager, the Arizona
Department of Emergency and Military Affairs (DEMA), and other responsible
authorities apprised of the situation.
d.
Alert affected members of the whole community of the potentially hazardous
conditions, and provide safety guidance and information.
e.
Activate and check emergency communications systems
f.
Establish liaisons with COAD, SRP, CAP, FCDMC, and affected political
subdivisions, American Red Cross, and other entities likely to be involved.
g.
Recommend evacuation measures where appropriate.
h.
Ensure that involved departments, agencies, and activities are alerted to
hazardous or potentially hazardous conditions.
i.
Provide the Sheriff's Office with information on inundation areas from dams and,
levees, and flood retarding structures for incorporation into their Emergency
Response Plans.
j.
Receive and review the emergency action plans, flood response plans, and any
other emergency plans and updates. Disseminate emergency plans, as
necessary, to stakeholders.
2.
Response during the Storm/Flood
a.
Keep the Chairman of the Board of Supervisors, the County Manager, and other
responsible authorities informed of the situation.
b.
Continue the alert of political subdivisions, unincorporated communities, and
affected members of the public.
c.
Initiate or continue evacuation measures where appropriate.
d.
Relay to the NWS reports of observed weather conditions in involved areas, to
include storm activity, flash floods, and known casualty/damage reports.
3.
Recover After the Storm/Flood
a.
Continue coordination of evacuation measures for affected areas.
b.
Organize and dispatch damage assessment teams when applicable.
Commented [JY(29]: FCDMC input
Emergency Operations Plan
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269
c.
Initiate disaster assistance procedures for affected area.
d.
Coordinate welfare support to the affected population.
e.
Coordinate recovery procedures by field forces.
f.
Prepare and submit After Action Reports to appropriate agencies.
NOTE: All response agencies should review theirits own responsibilities and revise the
accordinagly in conjunction with the Maricopa County Department of Emergency Management.
Emergency Operations Plan
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270
Annex C - Specific Incidents: Terrorism and CBRNE
I. Purpose and Scope
A. Purpose
1.
The purpose of this Annex is to provide a response and recovery plan that will coordinate
closely with local, State, and Federal response agencies to minimize the effects of a
terrorist attack on the whole community.
B. Scope
1.
This Annex addresses emergency assistance, as well as maintenance and mitigation
efforts for responses specific to this Annex.
2.
EncompassedIncluded in this Annex is information on standard operating procedures
(SOP), movement of responders, victims, and supplies associated with response and
recovery efforts following a major disaster, and egress and ingress information. Also
included is information on major services by supporting agencies critical to the welfare of
the citizens in Maricopa County.
II. Concept of Operations
A. General
1.
National Terrorism Advisory System
a.
The National Terrorism Advisory System (NTAS) replaces the color-coded
Homeland Security Advisory System (HSAS). This new system will more
effectively communicate information about terrorist threats by providing timely,
detailed information to the public, government agencies, first responders, airports
and other transportation hubs, and the private sector.
b.
After reviewing the available information, the Secretary of Homeland Security will
decide, in coordination with other federal entities, whether an NTAS Alert should
be issued.
c.
NTAS Alerts will only be issued when credible information is available.
d.
These alerts will include a clear statement that there is an imminent threat or
elevated threat. Using available information, the alerts will provide a concise
summary of the potential threat, information about actions being taken to ensure
public safety, and recommended steps that individuals, communities, businesses,
and governments can take to help prevent, mitigate, or respond to the threat.
e.
The NTAS Alerts will be based on the nature of the threat.: iIn some cases, alerts
will be sent directly to law enforcement or affected areas of the private sector, while
in others, alerts will be issued more broadly to the American people through both
official and media channels
Emergency Operations Plan
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271
f.
Certain geographic regions or industry specific regions may have their threat level
raised by the United States Department of Homeland Security based on threat
analysis.
2.
Arizona Homeland Security Regions
a.
By order of the Governor of Arizona, the Arizona Department of Homeland Security
(ADOHS) created five regions to advise ADOHS of planning and preparedness
strategies to prevent, prepare for, and respond to terrorist incidents. Maricopa
County is a region unto its own and is referred to as the Central Region. According
to the ADOHS’ web site, the purpose of the Central Region is “(provide) direction
for enhancing regional capability and capacity to prevent terrorist attacks within the
region; reduce the region’s vulnerability to terrorism and all other critical hazards;
minimize the damage; and recover from terrorism and all other critical hazards that
affect the safety, well-being, and economic security of the public in the region.”
b.
Some of the objectives of the Central Region are:
i.
Improve and enhance communication interoperability employing standardized
state-of-the-art equipment.
ii.
Conduct threat/vulnerability/risk assessments.
iii.
Integrate into a coordinated federal/state/regional system for the collection,
analysis, and dissemination of intelligence and information.
iv.
Foster and support regional collaboration.
v.
Review protocols to treat disease outbreak and biological or chemical
weapons attacks on population and agriculture.
vi.
Develop and improve regional plans and procedures.
3.
The Federal Bureau of Investigation (FBI) will be the Lead Agency for the investigative
and intelligence activities of the incident. The FBI will operate from an FBI Command Post
or a Joint Operations Center.
4.
The Maricopa County Emergency Operations Center will be primarily responsible for
interagency coordination in addition to its primary function of setting priorities for response,
concentrating on preservation of life and property, and the establishment of security.
5.
Tactics used by terrorists to obtain their goals may include bombing, arson, hijacking,
kidnapping, creating ecological disasters, occupation of a building, attacks on facilities,
sabotage, hostage taking, assassination, and perpetration of hoaxes. Terrorists often use
threats to create fear among the public, to try to convince the public that their government
is powerless to prevent terrorism, and to get immediate publicity for their cause.
6.
Terrorist methods may include conventional weapons or, for more effect, Chemical,
Biological, Radiological, Nuclear, or Explosive (CBRNE) devices or weapons. This
Appendix deals primarily with terrorist incidents using CBRNE devices or weapons, but it
is adaptable to terrorist incidents using conventional weapons.
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272
7.
Terrorist attacks usually occur without warning, which necessitates planning for such an
uncertain event to be as flexible and adaptive as possible.
8.
Nuclear or radiological terrorism ranges from the actual detonation of nuclear weapons or
devices to acts such as nuclear threats or extortion. Two examples are the release of
radioactive substances to contaminate a drinking water supply and sabotage of a nuclear
power plant. Radiological Dispersion Devices (RDDS) sometimes referred to as “dirty
bombs” are devices that have radioactive materials that are spread through the use
ofusing conventional explosives. A nuclear explosion does not occur with such a device,
but radioactive materials may be spread over a wide area, causing nuclear contamination
and high radiation levels.
9.
Biological weapons can be either infectious agents (replicating) such as bacteria, viruses
or fungi, or toxins (non-replicating), which are poisons produced from replicating agents
or other living organisms which are pathogenic to humansman.
10. Chemical weapons are defined as compounds that, through their chemical properties,
produce lethal or damaging effects. They are classified by their effects: nerve agents
(Tabun, Sarin, Soman, and VX), blood agents (Hydrogen Cyanide, Cyanogen Chloride,
and Arsine), and choking agents (Phosgene) or blister agents (Mustards, Lewisite).
11. This Annex is consistent with the Maricopa County Emergency Operations Center's
methodology, the requirements of the National Response Framework (NRF), the National
Incident Management System (NIMS), and the Incident Command System (ICS). This
structure and system support incident assessment, planning, procurement, deployment,
and coordination and support operations to Maricopa County. Through the Maricopa
County Policy Group and EOC response to an emergency or situation is conducted in a
timely and appropriate manner.
12. Procedures, protocols, and plans for disaster response activities are to govern staff
operations at the Maricopa County Emergency Operations Center and in the field. These
are in the form of the base plan, ESF Annexes, Support Annexes, Threat Annexes, and
Standard Operating Guidelines, which describe capabilities. Periodic training and
exercises are also conducted to enhance effectiveness.
13. In a large event requiring local or State mutual aid assistance, this Annex will work with its
support agency counterparts to seek, procure, plan, coordinate, or direct the use of
required assets.
14. Throughout the response and recovery periods, these agencies will evaluate and analyze
information requests to move people, materials, equipment, and other resources as
necessary.
B. Direction and Control
1.
This Annex complies with the National Response Framework (NRF), and the National
Incident Management System (NIMS). The NIMS guides the direction and control system
adopted by the Maricopa County Department of Emergency Management, which functions
as the official disaster prevention, protection, response, preparedness, recovery, and
mitigation organization within Maricopa County.
Emergency Operations Plan
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273
2.
Under the Incident Command System (ICS) structure, the Planning, Logistics, Finance
and Administration, and Operations Section and associated staff at the Maricopa County
Emergency Operations Center assist the incident commander in carrying out the overall
mission.
3.
In accordance with a mission assignment, each primary and/or support organization
assisting in the deployment of this Annex will retain administrative control over its own
resources and personnel, but will be under the operational control of this Annex. Mission
operational control may be delegated to the field by the Maricopa County Emergency
Operations Center.
D. Alerts and Notifications
1.
This Annex will be activated by the Maricopa County Emergency Operations Center.
III. Responsibilities
NOTE: Each Agency should review its own responsibilities and revise in conjunction with the
Maricopa County Emergency Operations Plan.
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274
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Emergency Operations Plan
Annex D
275
Annex D - Tribal Relations
I. Purpose and Scope
A. Purpose
1.
The purpose of this Annex is to describe the policies, responsibilities, and concept of
operations for effective coordination and interaction of Countycounty and local incident
management activities with those of tribal governments and communities during potential
or actual incidents on tribal lands.
B. Scope
1.
This Annex addresses emergency assistance, as well as maintenance and mitigation
efforts for responses specific to this Annex. The processes and functions described in this
Annex help facilitate the delivery of incident management programs, resources, and
support to tribal governments and individuals of their whole community.
II.
Concept of Operations
A. County departments and agencies conduct incident management operations involving sState-
recognized tribal governments in accordance with the County EOP and the National Incident
Management System (NIMS). Tribal relations functions, resources, and liaison operations are
coordinated through Emergency Support Function (ESF) 15 External Affairs.
B. This Annex applies to all Countycounty departments and agencies working under the Maricopa
County Emergency Operations Plan in response to an incident of countywide or statewide
significance that involves tribes recognized by the State government.
C. Since tribal government entities are fully integrated into the Emergency Operations Plan, this
aAnnex addresses only those factors in the relationship between Countycounty departments,
agencies, and the federally recognized tribes that are unique or warrant special considerations.
D. The guidance provided in this aAnnex conforms to does not contravene existing laws governing
federal relationships with federally- recognized tribes.
E. The Maricopa County Department of Emergency Management (MCDEM), in cooperation with
other county/state/federal departments and agencies, coordinate tribal relations functions for
actual and potential incidents upon request from impacted tribal nation(s).
F. The Governor must request a Presidential disaster declaration on behalf of a tribe under the
Stafford Act; however, county/state/federal departments and agencies can work directly with
tribes within existing agency authorities and resources in the absence of such a declaration.
G. County departments and agencies comply with existing federal laws and executive orders
mandating that the government deal interact with tribes on a government-to-government basis,
reflecting the federally recognized tribes’ right of self-government as sovereign domestic
dependent nations. A tribe may, however, opt to and is encouraged to deal directly with State
and Countycounty officials.
Emergency Operations Plan
Annex D
276
H. County departments and agencies requested to participate in potential or actual incident
response on tribal lands and consult and/or collaborate with tribal governments on matters
affecting the tribes and must be aware of the social, political, and cultural aspects of an incident
area that might affect incident management operations.
I.
County departments and agencies provide appropriate incident management officials with
access to current databases containing information on tribal resources, demographics, and
geospatial information.
III. Responsibilities
A. MCDEM maintains primary responsibility for implementing consistent tribal relations policies
and procedures during potential or actual Countycounty emergency events.
B. MCDEM may coordinate related data-sharing by other agencies and departments that have
responsibilities for collecting and maintaining data relevant to incident management for
incidents that involve tribes.
C. MCDEM will request State support for coordination of tribal relations at the EOC.
D. Through ESF #15, the EOC, in consultation with cooperating agencies, coordinates
requirements for the tribal relations element within the EOC Operations Section.
E. Support
1.
The Maricopa County Department of Emergency Management will support the tribal
relations element with technical and administrative support as necessary to manage tribal
relations.
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Annex E
277
Annex E - Palo Verde Generating Station
Primary Agency:
Maricopa County Department of Emergency Management
Support Agencies:
American Red Cross
Arizona Commission for the Deaf and Hard of Hearing
Arizona Department of Agriculture
Arizona Department of Child Safety
Arizona Department of Economic Security
Arizona Department of Emergency and Military Affairs
Arizona Department of Environmental Quality
Arizona Department of Health Services
Arizona Department of Public Safety
Arizona Department of Transportation
Arizona Fire & Medical Authority
Arizona Humane Society
Arizona National Guard
Banner Estrella Hospital
Banner University Hospital
Buckeye Valley Fire District
Federal Emergency Management Agency
Maricopa County Animal Care and Control
Maricopa County Board of Supervisors
Maricopa County Community Organizations Active in Disaster (COAD)
Maricopa County Department of Environmental Services
Maricopa County Department of Public Health
Maricopa County Department of Transportation
Maricopa County Manager's Office
Maricopa County Office of Enterprise Technology
Maricopa County Sheriff's Office (MCSO)
National Weather Service
Nuclear Regulatory Commission
Palo Verde Generating Station
The Salvation Army
Southern Baptist Convention Disaster Relief
United States Department of Agriculture
United States Department of Energy
United States Department of Homeland Security
Valley Metro Regional Public Transportation Authority (RPTA)
I. Purpose and Scope
A. Purpose
Emergency Operations Plan
Annex E
278
1.
The purpose of the Palo Verde Generating Station Annex is to provide the framework for
a Maricopa County response to an emergency at Palo Verde Generating Station.
2.
This Annex compleiments the Joint Maricopa County/State of Arizona Offsite Emergency
Response Plan.
3.
This Annex describes the functions and responsibilities of Maricopa County and its
response partner agencies for an emergency response at Palo Verde Generating Station.
B. Scope
1.
This Annex provides guidance in coordinating a response to an event at Palo Verde
Generating Station. It covers preparedness, prevention, and recovery responsibilities of
Maricopa County and partner agencies.
2.
This Annex supports the Joint Maricopa County/State of Arizona Offsite Emergency
Response Plan. When this plan is activated, DEMA, specifically the Director, Division of
Emergency Management, assumes overall responsibility and DEMA-EM becomes the
lead agency for the coordination of offsite emergency response activities. Maricopa
County will respond based on pre-planned responsibilities of the Offsite Response Plan,
the County Emergency Operations Plan, and other Countycounty procedures, checklists,
and processes.
3.
DEMA-EM is statutorily required to make all final Protective Action Decisions (PADs)
including shelter in place and/or evacuation to protect the health and safety of the public.
4.
During the plume phase of the emergency, emergency response actions are initially
concerned with an airborne radioactive release of materials into the environment within
the 10-mile Emergency Planning Zone (EPZ).
a.
Plume Exposure EPZ
i.
Initial response effort to an incident at PVGS that releases, or could
release, radioactive materials to the environment will be in the Plume EPZ.
ii.
This zone has been subdivided into sixteen 22½-degree sectors. Residents
within the EPZ have been provided information so they can determine their
location with respect to sector and distance from the plant. from the plant
their home is located.
iii.
Protective actions will occur in at least three downwind sectors – the center
sector containing the projected plume centerline and the two adjacent
sectors included in consideration of meteorological uncertainties and
plume movementmeandering.
5.
Comprehensive response checklists, response manuals, and standard operating
procedures provide technical and operational level procedures on how to respond to an
event at Palo Verde Generating Station.
Emergency Operations Plan
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279
6.
For classified Palo Verde Generating Station emergencies, the Chairman, Maricopa
County Board of Supervisors, is responsible for Countycounty-wide implementation of the
Protective Action Decisions (PADs within the 10-mile EPZ and within Maricopa County as
determined by the State Emergency Operations Center (SEOC) Policy Chief.
7.
The Director, Maricopa County Department of Emergency Management (MCDEM),
provides technical and professional input to the Chairman, Maricopa County Board of
Supervisors, County Manager, and other Countycounty leadership concerning PAD
implementation.
8.
The MCDEM Director, MCDEM coordinates PAD implementation activities with the SEOC
and other Maricopa County agencies and with political subdivisions within the
Countycounty.
9.
The Director, MCDEM director, is responsible for ensuring continuity of resources in
support of 24-hour operations. County operational periods will typically be 12 hours in
duration. The EOC Planning Chief will ensure all Countycounty-led operations have
staffing and resources to support operations including the Reception and Care Center,
field operations, and mass care operations. Shift change briefings will be conducted at all
Countycounty-led facilities supporting operations on the status of the emergency and
response activities occurring.
10. Maricopa County department and agency directors are responsible for the
accomplishment of emergency and recovery tasks assigned by the director of MCDEM.
11. Maricopa County Department of Public Health is responsible for dispensing potassium
iodide (KI) to the general public.
12. The Director of Maricopa County Department of Public Health or his/hertheir designee of
the Maricopa County Department of Public Health is responsible for making the decision
to dispense potassium iodide (KI) to the general public.
II. Concept of Operations
A. General
1.
The Palo Verde Generating Station Annex is consistent with the County Emergency
Operations Plan, Disaster Recovery Plan, Hazard Mitigation Plan, and the requirements
of the National Response Framework (NRF), the National Incident Management System
(NIMS), and the Incident Command System (ICS). This structure and system support
incident assessment, planning, procurement, deployment, and coordination and support
operations to the Countycounty through the Joint Offsite Response to include the Joint
Information Center and the Incident Command.
2.
Procedures, protocols, and plans for disaster response activities are to govern staff
operations at the Maricopa County EOC and in the field. These are in the form of the base
plan, Standard Operating Procedures, and Response Checklists, which describe
capabilities. Annual training and exercises are conducted to enhance preparedness and
readiness initiatives.
Emergency Operations Plan
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280
3.
During a Palo Verde incident, MCDEM will work with its support agency counterparts and
the State of Arizona to seek and procure, plan, coordinate, or direct the use of required
assets.
4.
During a Palo Verde incident, the MCDEM EOC Planning Chief will ensure 24-hour
continuous staffing for the County EOC, to include response partners. The EOC
Operations and Planning Chief will ensure 24-hour continuous operations to include
personnel and resources of the Reception and Care Center, congregate care facility, and
animal shelter if activated. MCSO Forward Command will ensure field operations are
sustainable for a protracted period through automatic aid and re-deployment of existing
resources throughout the region.
5.
Throughout the response and recovery periods, the aforementioned support agency
counterparts will evaluate and analyze information requests to move people, materials,
equipment, and other resources as necessary.
6.
During Hostile- Action- Based events when a radiological release is not involved, initial
direction and control functions may be assumed by an Incident Command Post (ICP) as
appropriate. MCSO will notify Palo Verde Generating Station security and appropriate
local, state, and federal law enforcement agencies of any pre-incident intelligence
confirming a credible threat to the plan. Regional law enforcement intelligence information
is coordinated through the Arizona Counter Terrorism Information Center (ACTIC). See
Basic Plan, section IV Concept of Operations, “C. Prevention” for how Maricopa County
prevents incidents from occurring.
7.
The Reception and Care Center (RCC) should have the capability to attain and sustain,
within 12 hours, a monitoring productivity rate per hour needed to monitor 20 percent of
the 10-mile Emergency Planning Zone population planning base.
8.
MCDEM is the lead agency for all Reception and Care Center operations, including
recruitment, training, exercise, and management of the RCC. The American Red Cross
will open congregate care centers to accommodate the public according to National
American Red Cross policies and procedures. The two pre-planned RCC locations include
Buckeye Youngker High School and Goodyear Desert Edge High School. If these pre-
planned locations are unusable, MCDEM will coordinate alternate facilities as needed.
Evacuees at the RCC will be:
a.
Checked for radioactive contamination
b.
Provided limited decontamination if required
c.
Registered
d.
Provided shelter and limited social services
e.
Provided transportation to a congregate care center
f.
Provided sheltering for household pets if using congregate care center facility
(potentially off-site)
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281
B. Direction and Control
1.
Maricopa County Department of Emergency Management will coordinate all
Countycounty-level oOffsite response from the County Emergency Operations Center
using requirements of the National Response Framework, National Incident Management
System, and the Incident Command System.
2.
The County Emergency Operations Center consists of:
a.
Maricopa County Policy Group
b.
Director, Department of Emergency Management or Designee
i.
Command Staff
a) EOC Manager
b) Public Information Officer
c)
Liaison Officer (State)
d) Director or designee, Maricopa County Department of Public
Health
ii.
General Staff
a) Operations Section Chief
Sheriff's Office Liaisons
Department of Transportation
Department of Environmental Services
Department of Public Health
Greater Phoenix Chapter of the American Red Cross
City of Buckeye Liaisons
RCC Coordinator (if activated)
b) Planning Section Chief
Geographic Information Systems
WebEOC Technology Support
Information Technology Services
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282
c)
Logistics Section Chief
Communications Officer
Emergency Communications Group
d) Finance and Administration Chief
Phone Room
Security
3.
Maricopa County Sheriff's Office
a.
MCSO will automatically activate their Emergency Operations Room to support
their Incident Commander and staff at an Emergency Classification Level of an
AAlert or higher threshold.
i.
MCSO Incident Commander is in charge ofleads all tactical operations of
field resources.
ii.
MCSO Incident Commander is involved in Countycounty/State Policy Level
decision making discussions through video teleconferencing and/or other
communications systems.
iii.
During Hostile- Action- Based events, the MCSO Incident Commander may
be responsible for all Protective Action Decisions and Countycounty-wide
response activities.
iv.
The MCSO Emergency Operations Room provides direction and control to
the MCSO Forward Command Post.
v.
The MCSO Emergency Operations Room and Incident Commander
coordinates MCSO response, resource management, and situational
awareness through the MCSO Liaisons in the County EOC.
b.
MCSO will automatically deploy resources to an Incident Command Post outside
the 10-mile Emergency Planning Zone to support operational and, tactical- level
response activities.
c.
MCSO will automatically deploy liaisons to the County Emergency Operations
Center to support overall Countycounty response coordination.
d.
MCSO will provide security for the first operational period of the RCC and will
coordinate with local law enforcement for additional staffing. Interior and exterior
security is required for the RCC. MCSO may coordinate with the Maricopa County
Constables, detention facility staff, or other sources of security staffing as needed.
4.
Reception and Care Center (RCC)
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Annex E
283
a.
When activated, the MCDEM EOC provides direction and control to the entire RCC
operation.
b.
The RCC Coordinator reports to the MCDEM EOC Operations Chief. The RCC
Coordinator provides direction and control for all components of the RCC.
i.
RCC Coordinator
a) Operations Chief
Monitoring Group
o
Vehicle Monitoring
o
Individual Monitoring
o
Animal Monitoring & Decontamination
o
Decontamination
Mass Care Group
o
Public Health
o
Human Services
o
Congregate Care
o
Other Social Service Volunteer Organizations
Registration Group
o
Staff Registration
o
Registration Staff (of evacuees)
o
Guide Staff
Security Group
b) Safety Officer
c)
Communications Officer
d) Access & Functional Needs Coordinator
c.
Maricopa County Animal Care & Control (MCACC) is the lead agency for
registration, decontamination, and care of household pets and service animals.
Emergency Operations Plan
Annex E
284
i.
MCACC may coordinate with the AZ Humane Society and other animal
service volunteer organizations to augment staff.
d.
Maricopa County Emergency Communications Group will coordinate amateur
radio communications at the RCC and between the RCC, MCDEM EOC, and
American Red Cross shelter(s).
e.
Additional Reception and Care Center information, responsibilities, and
procedures can be found in the external RCC Manual.
C. Organization
1.
Maricopa County Emergency Operations Center.
a.
MCDEM will activate their EOC at an Emergency Classification Level of an Alert
or higher threshold using Departmental standard operating procedures.
b.
MCDEM will deploy a Public Information Officer to the Joint Information Center
automatically at an Emergency Classification Level of an Alert or higher threshold.
c.
A mass communication callout system will recall EOC Staff if MCDEM Director or
designee activates the County EOC.
d.
City of Buckeye and/or Arizona Fire and Medical Authority liaisons will provide
situational awareness to the County EOC.
e.
Maricopa County EOC Operations Chief will coordinate and manage RCC
Operations through the RCC Coordinator.
f.
MCDEM EOC will maintain 24-hour staffing until event termination.
g.
MCDEM Logistics Chief will prioritize, fulfill, and coordinate logistical needs of
Countycounty response teams and submit resource requests to the State Logistics
Resource Order Desk for unmet needs.
h.
MCDEM will coordinate transportation needs through existing Countycounty
resources and/or mutual aid agreements as needed.
2.
Maricopa County Sheriff's Office
a.
MCSO will activate their Emergency Operations Room at an Emergency
Classification Level of an Alert or higher threshold.
i.
Incident Commander or designee will participate in every Maricopa
County/State of Arizona Policy- Level meeting, either on videoconference
or telephone, in order toto provide operational and tactical input to
protective action decision making process. If the Incident Commander or
designee is unavailable from the EOR, the highest-ranking MCSO liaison
within the MCEOC will take their place.
Emergency Operations Plan
Annex E
285
b.
MCSO will deploy a Public Information Officer to the Joint Information Center
automatically if the situation is a Hostile- Action- Based event, or upon request
from MCDEM.
c.
MCSO will deploy staff liaisons to the County Emergency Operations Center upon
EOC activation.
d.
MCSO will deploy a tactical Incident Command Post to support field operations at
a pre-planned location outside the 10-mile EPZ.
i.
MCSO will deploy the Emergency Workers’ KI cache automatically upon
activation of the Forward Command Post.
ii.
MCSO is in charge of providesing emergency workers briefings to
emergency response personnel based out of the Forward Command Post
and the issue and tracking of Countycounty emergency worker radiological
exposuredose for each event
3.
State of Arizona
a. When this plan is activated, DEMA, specifically the Director, Division of Emergency
Management, assumes overall responsibility and DEMA-EM becomes the lead
agency for the coordination of offsite emergency response activities.
b. DEMA will notify MCDEM Director and/or MCDEM EOC for all Policy Level
Protective Action Decision Meetings.
c. DEMA-EM is statutorily required to make all final Protective Action Decisions
(PADs) including shelter in place and/or evacuation to protect the health and safety
of the public.
d.
DEMA is responsible for coordination and notification of state agency teams and
response organizations for the Reception and Care Center if activated.
i.
Arizona Department of Health Services
ii.
Department of Economic Security
iii.
Department of Child Safety
iv.
Department of Emergency and Military Affairs, Communications Team
e.
MCDEM will coordinate all Recovery planning and activities with DEMA.
f.
DEMA Coordinates Response and Recovery operations for 50-mile Ingestion
Pathway activities as well as with the Counties of La Paz, Pinal, Yavapai, and
Yuma. DEMA will also coordinate Response and Recovery activities with parts of
the Ak-Chin Indian Community, Gila River Indian Community, and the Tohono
O'odham Indian Nation.
Emergency Operations Plan
Annex E
286
Maricopa County Facility Organization (Red Denotes Policy Group)
D. Alerts and Notifications
1.
The primary means of communications to offsite authorities is by a dedicated telephone
circuit, the Notification and Alert Network (NAN), which links stations at PVGS with
warning points in key government agencies.
a.
The PVGS stations are:
i.
Satellite Technical Support Center (STSC) in all three units.
ii.
Technical Support Center (TSC).
iii.
Emergency Operations Facility (EOF).
b.
The Countycounty's warning points are:
i.
Maricopa County Sheriff’s Office (MCSO), Primary County Warning Point.
ii.
Maricopa County Department of Emergency Management (MCDEM),
Warning Point (Duty Officer – during non-business hours).
2.
PVGS will issue notifications to warning points in a pre-scripted format and will repeat all
information as necessary. MCSO, the first organization in the roll call, will repeat the
message during acknowledgement to confirm accurate message reception. If MCSO is
unavailable, DPS will assume the responsibility to repeat the message during
Emergency Operations Plan
Annex E
287
acknowledgement to confirm accurate reception. Each notification will be an oral
message and must include:
a.
Identification of the nuclear facility.
b.
Emergency
Classification
Level
of
the
incident
or
notification
of
termination/downgrade.
c.
Time and date of the onsite declaration.
d.
Emergency Action Level, indicating the initiating condition and the threshold value
that is used to classify the emergency.
e.
Wind direction and speed.
f.
Authenticator Code. The authenticator code issued by PVGS is to identify the caller
as an agency authorized to issue notifications related to incidents onsite.
Authentication is required regardless of the means used to transmit a notification
message.
g.
Whether or not a release of radioactive material has occurred.
h.
Protective Action Recommendations, if any, provided by the plant to the Offsite
Response Organizations. If a General Emergency (GE) is declared, the initial
notification must include a Protective Action Recommendation.
3.
Maricopa County is responsible for activating the alert and warning system in the 10-mile
EPZ. Additional information on Public Alert and Warning can be found in Annex B -
Support: Emergency Public Warning. The MCDEM Director, or designee, is responsible
for making the decision to activate the warning systems for Maricopa County.
a.
MCDEM
i.
Prepares the Emergency Alert System and Wireless Emergency Alert , if
needed, message, if needed, and transmits to the Integrated Public Alert
WarningWireless Emergency Alert System for public broadcast. The
message can be warning, emergency information, or instructions for
protective actions. Letters of authorization are sent to the NWS annually
and are kept with the EAS binder.
a) EAS Messages are pre-formatted and pre-approved by the Offsite
Response Organizations allowing timely release.
b) Includes time and location of the radiological incident and, areas
affected including distance from plant, as defined by sectors and
miles.
c)
Includes protective actions directed by public safety officials.
Emergency Operations Plan
Annex E
288
ii.
Prepares Wireless Emergency Alert (WEA) System message for broadcast
through the Integrated Public Alert Warning Systems (IPAWS).
iii.
Activates warning systems and initiates the message in a timely manner
after receiving the Protective Action Decision (PAD).
iv.
Provides a copy of the EAS message immediately to the State EOC and
JIC after the EAS station acknowledges the notice to release the message.
v.
Advises MCSO of back-up alert warning for areas in which sirens did not
sound.
vi.
All schools within the 10-mile EPZ are notified by the Maricopa County
EOC.
a) Each school has a NOAA Tone-Alert Weather Radio.
b) Each school has an annual Palo Verde Preparedness meeting with
Maricopa County at the start of the school year.
Review
School
and
Countycounty
Palo
Verde
procedures/plans.
Receive updated staff/student populations.
Verify contact information.
Inspect and inventory KI cache and plan.
Inspect/test NOAA weather radio.
c)
MCDEM EOC will coordinate warning information to schools and
coordinate school evacuation with MCSO.
d) Each school has its own mass notification system used to notify
parents, emergency evacuation procedures, and transportation
resources.
e) Students attending Tartesso Elementary or Buckeye Union School
and live within the 10-mile EPZ will remain at school until instructed
by school officials.
b.
MCSO
i.
Implements back-up route alert warning when directed, e.g., for siren
failure, by telephone through the Community Emergency Notification
System (CENS), door-to-door contact or loudspeakers mounted on patrol
vehicles. An additional Wireless Emergency Alert System message may
be broadcast.
Emergency Operations Plan
Annex E
289
ii.
For hazard areas that are difficult to reach or there arelocations without no
loud speakers and residents are suspected to be in the areas as
determined by MCSO, MCSO will use alternative means of transportation
which may include aviation or all-terrain vehicle to notify hard- to- reach
locations.
iii.
Monitors effectiveness of the warning as evidenced by target population
reactions.
iv.
Serves as backup agency for Palo Verde Sirens activation.
4.
Maricopa County will alert emergency response staff through a mass notification or
manual phone.
a.
MCDEM Director or designee will notify County Manager Office of an event at Palo
Verde.
b.
RCC Staff will be notified by mass notification system or manual phone.
c.
MCDEM will notify Countycounty and vVolunteer oOrganizations of RCC activation
by phone or agency liaisons within the EOC.
d.
MCDEM EOC will notify DEMA to activate State agencies involved with the RCC
activation through Policy Group meeting or manual phone.
E. Letters of Agreement between Palo Verde Generating Station and External Agencies
1.
Letter of Agreement from National Weather Service: NWS provides general weather
forecasts, severe weather and flood warnings, transport and dispersion plume forecasts,
and localized weather forecasts. The NWS also provides broadcasts of tone- alarmed and
encoded public emergency messages on NOAA Weather Radio. If available, a
meteorologist will be detailed to the State Emergency Operations Center (EOC) or
Maricopa County EOC or the Palo Verde EOF and WFO Phoenix will coordinate with
Department of Energy meteorologists assigned to the Federal Radiological Monitoring
Assessment Center to support the State, Countycounty, and Palo Verde Generating
Station emergency efforts.
2.
Letter of Agreement from Banner University and Banner Estrella Medical Center(s):
Banner University/Estrella Medical Center provides hospital treatment for victims of
radiological and hazardous materials incidents including contaminated individuals from
Palo Verde Generating Station, maintains response capacity as a support facility, and
makes appropriate personnel available for training and participation in medical drills and
exercises.
3.
Letter of Agreement from City of Phoenix Fire Department: Provides fire suppression,
Emergency Medical Services (EMS), Hazardous Materials (HAZMAT), and other technical
services when requested at their discretion, and maintains a contingency in place to
provide services for >24 hours if necessary. Phoenix Fire Department coordinates the
valley-wide Fire Department Automatic Aid Agreement. Fire and EMS responding to an
event at Palo Verde will respond based on Phoenix Fire/Local Standard Operating
Emergency Operations Plan
Annex E
290
Procedures for notification and communication to partners and healthcare facilities, and
radiological/hazardous material response.
4.
Letter of Agreement from Air Evac and Native Air Ambulance Service: provides
transportation for victims of radiological materials accidents including contaminated
individuals and makes appropriate personnel available for training and participation in
medical drills and exercises.
5.
Letter of Agreement from Arizona Fire and Medical Authority: provides back-up fire
protection, HazMat decontamination assistance, mass casualty Emergency Medical
System (EMS), wildland fire suppression, and technical rescue assistance to Palo Verde
Generating Station. The initial response includes a Basic Life Support (BLS) fire engine
and/or a BLS squad with at least 2 persons. Tonopah also allows storage of Palo Verde
Generating Station firefighting resources at Tonopah fire station 341.
6.
All Letters of Agreement between external agencies and the utility are maintained,
reviewed, and updated as needed from Palo Verde Generating Station staff.
III. Responsibilities
The following list identifies the responsibilities designated to each of the Primary and Support
Agencies for this Annex. The Primary Agency and its responsibilities are listed first. The
Supporting Agencies follow in alphabetical order.
(NOTE: Each Support Agency should review its own responsibilities and revise in conjunction
with MCDEM)
Primary: Maricopa County Department of Emergency Management
Preparedness (Pre-Event) Actions for Annex F - Palo Verde Generating Station
1
Annually recruit, train, and manage Countycounty-wide emergency response team for the
Reception and Care Center (RCC) Team consisting of Maricopa County employees.
2
Lead Planning Team for annual Medical Services Exercise alternating between Banner
Estrella Medical Center and Banner University Medical Center - Phoenix Hospitals.
3
Lead Planning Team for annual RCC Exercise demonstrating mass evacuation,
radiological monitoring, decontamination, registration, and sheltering of residents and
household pets/service animals.
4
Plan and participate in public information training, Joint Information Center (JIC) drills,
rumor control training drills, spokesperson training, annual media briefing, and annual
Government Orientation.
5
Monitor Notification Alert Network (NAN) communication lines during normal business
hours (M – F, 6:30 a.m. – 5:00 p.m.).
6
Annual Inventory of public KI at MCSO Avondale Substation and Emergency Worker KI
at MCSO Compliance Office.
7
Annually inventory RCC Trailer, to include backup trailer. Test equipment and
deployment during annual exercises. Re-calibrate Personal Radiation Detectors and
issue new Thermoluminescent Dosimeter (TLD) cards to school officials and MCSO.
Emergency Operations Plan
Annex E
291
8
Annual Palo Verde Preparedness visits to each 10-mile EPZ school to review
Countycounty and sSchool procedures due to a Palo Verde Event, inventory school KI,
inspect NOAA weather radio, and meet with senior school officials.
9
The State of Arizona, Maricopa County and the utility jointly prepare and annually
distribute Emergency Public Information (EPI) materials in both English and Spanish to
residents of the Plume Exposure Pathway Emergency Planning Zone (EPZ).
10
The Maricopa County Department of Emergency Management maintains EPI materials
on their website at: https://ready.maricopa.gov/1002/PVGS.
Response (During Event) Actions for Annex F - Palo Verde Generating Station
1
Coordinates PAD implementation activities with the SEOC and other Maricopa County
agencies and with political subdivisions within the Countycounty.
2
At an Alert or higher Emergency Classification Level, activate County EOC, begin
positional EOC Checklist actions, notify County Manager and/or Board of Supervisors,
send Public Information Officer and Admin Staff to support the Joint Information
Center/Joint Information System at the Palo Verde Emergency Operations Facility.
3
Prepare pre-scripted emergency warning messages for the Emergency Alert System
(EAS) and Wireless Emergency Alert (WEA) system.
4
Coordinate for dissemination of messages using CENS/Reverse 9-1-1 if necessary.
5
Activate Reception and Care Center (RCC) and teams, manage RCC Operations.
6
Provide situational awareness and resource management coordination to affected Fire
Districts (Arizona Fire & Medical, and Buckeye Valley Fire District) through MCSO, City
of Buckeye Fire liaison, or MCDEM EOC as needed.
7
If an evacuation is ordered, confirm evacuation routes are capable of evacuatingcan
evacuate up to the 10-mile EPZ. MCDEM Duty Officer monitors MCDOT road closures
inside the 10-mile EPZ and reports to PVGS when road closures may impact evacuation
routes. Weather is monitored by MCDEM for potential impacts to PVGS.
8
Coordinates whole community (includes those with access and functional needs and
other disabilities) activation and operations of the RCC with the American Red Cross and
neighboring jurisdictions.
Recovery (Post- Event) Actions for Annex F - Palo Verde Generating Station
1
MCDEM implements post-plume control measures within Maricopa County, and
coordinates these implementation actions with the State and other affected Arizona
counties.
Supporting: American Red Cross
Response (During Event) Actions for Annex F - Palo Verde Generating Station
1
Coordinate with Maricopa County EOC on mass care sheltering needs for evacuees in
proximity to RCC. Coordinate with AZ Humane Society for nearby or adjacent household
pet sheltering operations.
Recovery (Post- Event) Actions for Annex F - Palo Verde Generating Station
1
Greater Phoenix Chapter of the ARC conducts shelter operations according to the
National ARC policies and procedures. The Greater Phoenix Chapter of the ARC will be
notified to make required changes when the recovery phase has begun for the evacuees.
Supporting: Arizona Department of Agriculture
Recovery (Post- Event) Actions for Annex F - Palo Verde Generating Station
Emergency Operations Plan
Annex E
292
1
MCSO, AZ DPS, and other local law enforcement organizations may assist the AZ
Department of Agriculture in enforcing produce and food project check points and
embargos.
Supporting: Arizona Department of Child Safety
Response (During Event) Actions for Annex F - Palo Verde Generating Station
1
Arizona Department of Child Safety will work cooperatively with the RCC Coordinator to
provide assistanceassist in child safety services and/or for unaccompanied minors.
Supporting: Arizona Department of Economic Security
Response (During Event) Actions for Annex F - Palo Verde Generating Station
1
Arizona Department of Economic Security (DES) Staff work cooperatively with the RCC
Coordinator and the ARC to facilitate the reception and short-term care of populations
serviced through the DES Division of Developmental Disabilities (DDD), and DES Adult
Protective Services (APS) within the RCC.
Supporting: Arizona Department of Emergency and Military Affairs
Preparedness (Pre-Event) Actions for Annex F - Palo Verde Generating Station
1
DEMA is the lead agency and coordinator for all planning, exercise, training, and other
preparedness activities under the FEMA REP Program within Arizona.
2
Plan and participate in public information training, Joint Information Center (JIC) drills,
rumor control training drills, spokesperson training, annual media briefing, and annual
Government Orientation.
3
The State of Arizona, Maricopa County, and the utility jointly prepare and annually
distribute Emergency Public Information (EPI) materials in both English and Spanish to
residents of the Plume Exposure Pathway Emergency Planning Zone (EPZ).
Response (During Event) Actions for Annex F - Palo Verde Generating Station
1
DEMA, specifically the Director, Division of Emergency Management, assumes overall
responsibility and DEMA becomes the lead agency for the coordination of offsite
emergency response activities.
Supporting: Arizona Department of Health Services
Preparedness (Pre-Event) Actions for Annex F - Palo Verde Generating Station
1
Plan and participate in public information training, Joint Information Center (JIC) drills,
rumor control training drills, spokesperson training, annual media briefings, and annual
Government Orientation.
Response (During Event) Actions for Annex F - Palo Verde Generating Station
1
ADHS Technical Operations Director provides Protective Action Recommendations to the
SEOC Policy Chief and/or the Governor, if needed, and is responsible for the decision to
dispense potassium iodide (KI) to emergency workers.
2
Provide radiological monitoring in support of the RCC. Conduct personnel monitoring and
supervise decontamination. Conduct vehicle monitoring and issue Chain of Custody if
necessary.
Supporting: Arizona Department of Public Safety
Recovery (Post- Event) Actions for Annex F - Palo Verde Generating Station
Emergency Operations Plan
Annex E
293
1
MCSO and AZ DPS may assist the AZ Department of Agriculture in enforcing produce and
food project check points and embargos.
2
MCSO, AZ DPS, and other local law enforcement organizations may assist the AZ
Department of Agriculture in enforcing produce and food project check points and
embargos.
Supporting: Arizona Department of Transportation
Response (During Event) Actions for Annex F - Palo Verde Generating Station
1
Installation of barricades and signs for entry control of evacuated areas via state
highways.
2
Coordinate Variable Message Sign Board messaging along highways with State EOC.
Supporting: Arizona Fire & Medical Authority
Response (During Event) Actions for Annex F - Palo Verde Generating Station
1
Provide situational awareness and resource management coordination to affected Fire
Districts (Arizona Fire & Medical, and Buckeye Valley Fire District) through MCSO, City of
Buckeye Fire liaison, or MCDEM EOC as needed.
Supporting: Buckeye Valley Fire District
Response (During Event) Actions for Annex F - Palo Verde Generating Station
1
Provide situational awareness and resource management coordination to affected Fire
Districts (Arizona Fire & Medical, and Buckeye Valley Fire District) through MCSO, City of
Buckeye Fire liaison, or MCDEM EOC as needed.
2
Provide ground transportation for medical transport as needed.
Supporting: Federal Emergency Management Agency
Response (During Event) Actions for Annex F - Palo Verde Generating Station
1
When requested by the state, the federal government will provide support and disaster
assistance for response and recovery.
Recovery (Post, Event) Actions for Annex F - Palo Verde Generating Station
1
When requested by the state, the federal government will provide support and disaster
assistance for response and recovery.
Supporting: Maricopa County Board of Supervisors
Response (During Event) Actions for Annex F - Palo Verde Generating Station
1
Responsible for Countycountywide implementation of the Protective Action Decisions
(PADs) as determined by the SEOC Policy Chief.
2
Chairman, Maricopa County Board of Supervisors and/or MCDEM Director are releasing
authorities for official media statements concerning offsite response operations.
Supporting: Maricopa County Environmental Services Department
Response (During Event) Actions for Annex F - Palo Verde Generating Station
1
Coordinate with state agencies on contamination control operations.
Recovery (Post EventPost-Event) Actions for Annex F - Palo Verde Generating Station
Emergency Operations Plan
Annex E
294
1
The retail level of food safety is delegated by ADHS to the Countycounty health
departments with the exception of except for Maricopa County, where authority is
delegated to MCESD. County health departments may request assistance from ADHS. In
Maricopa County, MCESD, in coordination with MCDPH, is responsible for issuing public
advisories involving food recall.
2
The public will be advised of contamination control measures implemented. Television,
radio, and newspapers will advise the public when it is safe to purchase and consume
fruits and vegetables. Public advisories will be disseminated by Maricopa County
Environmental Services Department in conjunction with ADHS regarding fruits and
vegetables harvested for the commercial and retail market. If other counties are affected,
public advisories will be disseminated by the affected county in conjunction with ADHS.
3
ADEQ, MCESD, and MCDPH will provide direction and control of the public and semi-
public water systems involved to assure a safe water supply for the public.
Supporting: Maricopa County Department of Public Health
Response (During Event) Actions for Annex F - Palo Verde Generating Station
1
The Director, or his/her designee, of the Maricopa County Department of Public Health, or
their designee, is responsible for making the decision to dispense potassium iodide (KI) to
the general public.
2
Maricopa County Department of Public Health is responsible for dispensing potassium
iodide (KI) to the general publicpublic.
Recovery (Post- Event) Actions for Annex F - Palo Verde Generating Station
1
The retail level of food safety is delegated by ADHS to the Countycounty health
departments with the exceptionexcept for of Maricopa County, where authority is
delegated to MCESD. County health departments may request assistance from ADHS. In
Maricopa County, MCESD in coordination with MCDPH, is responsible for issuing public
advisories involving food recall.
2
ADEQ, MCESD, and MCDPH will provide direction and control of the public and semi-
public water systems involved to assure a safe water supply for the public.
Supporting: Maricopa County Department of Transportation
Response (During Event) Actions for Annex F - Palo Verde Generating Station
1
Installation of barricades and variable message signs (VMS) boards for control of
evacuated areas.
2
Coordinate with MCSO and County EOC for heavy equipment operators to maintain clear
evacuation route roadways.
3
If an evacuation is ordered, confirms evacuation routes are capable of handling the traffic
load in the 10-mile EPZ, as well as ensuring that any road closures or detours within or
outside of the 10-mile EPZ, which service evacuee traffic, will not trap commuters or
create large traffic congestion areas; make adjustments as warranted.
Supporting: Maricopa County Sheriff's Office (MCSO)
Preparedness (Pre-Event) Actions for Annex F - Palo Verde Generating Station
1
Monitor Notification Alert Network (NAN) communication lines.
2
Notify MCDEM Duty Officer after hours of all real-world and drill NAN alerts after normal
business hours or if MCDEM does not answer the NAN during business hours.
Emergency Operations Plan
Annex E
295
3
Annually inventory of public KI at MCSO Avondale Substation and Emergency Worker KI
at MCSO Compliance Office.
4
Annually inventory Palo Verde emergency equipment to include Personal Radiation
Detectors, TLD’s, and other equipment. Test equipment during annual exercise and re-
calibrate equipment.
Response (During Event) Actions for Annex F - Palo Verde Generating Station
1
Notify MCDEM Duty Officer after hours of all real-world and drill NAN alerts after normal
business hours or if MCDEM does not answer the NAN during business hours.
2
Coordinate for dissemination of messages using CENS/Reverse 9-1-1 if necessary.
3
Provide back-up route alerting by patrol units if sSiren fFailure occurs.
4
During non-duty hours, if the initial notification is a General Emergency, MCSO will
coordinate with the MCDEM Duty Officer to prepare emergency warning messages,
activate Siren Alerting system, disseminate EAS Messages, and implement plant
recommended protective actions if required.
5
During Evacuation, MCSO will deny entry into evacuated areas, control traffic movement
on Countycounty roads, and report to County EOC estimates of overall evacuation
progress.
6
Transport public KI cache from District II Substation (Avondale) to the designated RCC
when directed by MCDEM EOC.
7
Provide situational awareness and resource management coordination to affected Fire
Districts (Arizona Fire & Medical and Buckeye Valley Fire District) through MCSO, City of
Buckeye Fire liaison, or MCDEM EOC as needed.
8
MCSO has been provided both electronic dosimeters and TLD wallet cards and is
responsible for their issue to MCSO and MCDOT field workers.
9
MCSO provides security within the evacuated area, by restricting access, and coordinates
with DPS for overall access control where state roads are involved.
Recovery (Post EventPost-Event) Actions for Annex F - Palo Verde Generating Station
1
MCSO and AZ DPS may assist the AZ Department of Agriculture in enforcing produce and
food project check points and embargos.
2
MCSO will coordinate with ADHS to control access to evacuated areas for short-term re-
entry to retrieve personal items or perform essential services.
3
MCSO will coordinate with ADHS to facilitate an orderly evacuee return to the area once it
is deemed safe for them to return.
4
MCSO, AZ DPS, and other local law enforcement organizations may assist the AZ
Department of Agriculture in enforcing produce and food project check points and
embargos.
Supporting: Palo Verde Generating Station
Preparedness (Pre-Event) Actions for Annex F - Palo Verde Generating Station
1
The State of Arizona, Maricopa County, and the utility jointly prepare and annually
distribute Emergency Public Information (EPI) materials in both English and Spanish to
residents of the Plume Exposure Pathway Emergency Planning Zone (EPZ).
City of Buckeye Fire Department
Response (During Event) Actions for Annex F - Palo Verde Generating Station
Emergency Operations Plan
Annex E
296
1
Provide situational awareness and resource management coordination to affected Fire
Districts (Arizona Fire & Medical, and Buckeye Valley Fire District) through MCSO, City of
Buckeye Fire liaison, or MCDEM EOC as needed.
City of Buckeye Police Department
Preparedness (Pre-Event) Actions for Annex F - Palo Verde Generating Station
1
Participate in planning, training, exercise, and other preparedness/planning initiatives
representing City of Buckeye.
Response (During Event) Actions for Annex F - Palo Verde Generating Station
1
Provide situational awareness and resource management coordination to affected Fire
Districts (Arizona Fire & Medical, and Buckeye Valley Fire District) through MCSO, City of
Buckeye Fire liaison, or MCDEM EOC as needed. Liaison to Buckeye Youngker High
School and coordinator of City of Buckeye operations during an event.
IV. References and Authorities
State of Arizona
1.
ARS § Title 26, Chapter 2, Emergency Management, Article 1, 26-301. Definitions
2.
ARS § Title 26-303 (D)(E)(F)(G)(H) Emergency powers of governor; termination;
authorization for adjutant general; limitation
3.
ARS § Title 26-305. (A)(B)(C)(D) Division of emergency management; duties; director;
term; qualifications; compensation; emergency management training fund
4.
ARS § Title 26-305.01. (A)(B) Nuclear emergency plan; duties of division and director
5.
ARS § Title 26-306 (A)(B). Powers and duties of the director of emergency management
6.
ARS § Title 26-307 (A)(D). Power of counties, cities, towns, and state agencies
designated by the governor to make orders, rules and regulations, and; procedures
7.
ARS § Title 26-308 (B)(D). Powers of local government; local emergency management
establishment; organization
8.
ARS § Title 26-311.Local emergency; power of political subdivisions; state agency
assistance
Maricopa County
1.
Maricopa County Emergency Management Resolution of 2011
2.
Maricopa County Internal Policy. Emergency Operations. A1305, 03/13/2019
3.
Maricopa County Continuity of Operations Plan, 2020
4.
Maricopa County Hazard, Identification, Risk Assessment & Consequence Analysis,
2019
Emergency Operations Plan
Annex E
297
5.
Maricopa County Recovery Plan, 2019
6.
Maricopa County Emergency Operations Center, Standard Operating Procedures
7.
Maricopa County Emergency Operations Center, Palo Verde Response Checklists
8.
Maricopa County Reception and Care Center Manual, 2020
9.
Maricopa County Sheriff's Office Emergency Response to Palo Verde Generating
Station, 2020
Emergency Operations Plan
Annex E
298
V. Maps
Palo Verde Generating Station – 10-mile EPZ
Palo Verde Generating Station – 50-mile EPZ
Emergency Operations Plan
Annex E
299
Emergency Operations Plan
Annex E
300
Emergency Operations Plan
Annex E
301
Emergency Operations Plan
Annex F
302
Annex F – Local Emergency Planning Committee (LEPC) Plan
LETTER OF PROMULGATION
Hazardous materials, when properly controlled, are important in everyday life. Uncontrolled,
they may cause injury, death, destruction, and lingering effects that may last for many years.
To meet the risk, a concerted effort must be made to identify, locate, quantify, and have
somegain knowledge knowledge of the hazardous materials in Maricopa County. The routes
and modes of transportation of these chemicals must also be known in order toto assess
the overall possible dangers posed by these materials.
Title Ill of the Superfund Amendments and Reauthorization Act of 1986 (Public Law 99-499}
mandates that local jurisdictions develop a plan for the emergency response to accidental
releases of hazardous materials.
Emergency planning for hazardous materials releases cannot be solved successfully by
any one organization or group but must be accomplished through the cooperative
collaborative efforts of local, sState, and fFederal authorities working in cooperation with the
private sector.
The results of this local planning effort are set forth in this Maricopa County Hazardous
Materials Response Plan. The Plan will include the study of the problem itself, the resources
available to handle the problem, and the emergency procedures that would be used in the
case of a release.
This plan provides a starting point for Hazardous Materials Incident preparedness and
response efforts. In order toTo achieve an optimal reasonable level of preparedness for
potential Hazardous Materials Incidents, all emergency response agencies need to become
familiar with its contents, train their personnel to meet these situations, and develop an
agency- specific plan to reinforce and amplify the Maricopa County Emergency Operations
Plan.
Like all emergency plans, this is a living document that will be revised and refined as we
gain more knowledge about incidents and as new capabilities are developed to manage
and mitigate the consequences. On-going efforts to build and enhance preparedness must
include regular drills and exercises involving all agencies that will be involved in an actual
response. These drills and exercises, together with after-actions reports from actual
hazardous materials incidents, will be evaluated to provide a basis for future updates of this
plan.
Commented [JY(30]: Needs update (date), will engage
Emergency Operations Plan
Annex F
303
Plan Updates and Changes
Change
Number
Date of
Change
Change Description
Posted By
1
6/2005
Changes throughout document.
Tim Newbill
2
10/2006
Major changes to document (see memo dated
10/19/2006)
Cristina Herrera
3
01/10/07
County EOP Update
Cristina Herrera
4
01/04/08
AZSERC Review (see memo dated 12/13/07)
Cristina Herrera
5
04/22/09
AZSERC Review (see memo dated 10/02/08)
Cristina Herrera
6
10/12/09
AMEC
Review
(see
Crosswalk
dated
08/18/09)
Cristina Herrera
7
10/14/10
AZSERC Review (see memo dated 08/16/10)
Cristina Herrera
8
04/13/11
Updated Tabs C and I for the LEPC HazMat
Plan
Cristina Herrera
9
10/10/12
Full Update and approval to the LEPC
HazMat Plan
Meredith Bond
10
10/05/2016
Changes throughout plan; ARS and MCEOP
references updated.
Bruce Monson
11
10/31-2018
Update Log, Exercises and Training section to
include 2017 tabletop exercise.
Allen Young
Emergency Operations Plan
Annex F
304
Log of Drills, Exercises, and Training
Use the following table to record information about the disaster response drills and
exercises held in the community.
Type of Drill/Exercise and Date Held
Participation
Lessons Learned
Chlorine Table- Top Exercise
May 25, 2007
Participants: 26
Evaluators: 2
Observers: 20
Controllers: 2
Admin Support: 2
Total: 52
Communications and
Public Warning.
Anhydrous Ammonia Drill
October 9, 2009
Participants: 35
Evaluators: 2
Observers: 5
Controllers: 2
Total: 44
Communications
among responders
and between the
facility emergency
coordinator.
Statewide Exercise (Flooding
Component)
November 3, 2011
Participants: 29
Evaluators: 2
Controllers: 2
Total: 33
Communications and
Public Warning
Chlorine Release Table- Top Exercise
November 8, 2017
Participants: 16
Evaluators: 5
Controllers/Facilitators: 4
Total: 25
Plan Organization
and Public
Information/ Warning
Emergency Operations Plan
Annex F
305
Hazardous Materials Incidents
Purpose, Scope, Situation and Assumptions
Purpose
The purpose of this annex is to coordinate the public and private responses that may be
required/requested to minimize the impact of hazardous materials (HAZMAT) accidents/incidents
on health, safety, property and the environment,; and to minimize the exposure of the populace
to the effects of an accidental release of HAZMAT through the establishment of effective warning,
evacuation, decontamination, and recovery procedures.
A Relationship to other plans
This annex has been developed to comply with SARA, Title III, planning requirements and to
provide guidance to local municipalities and unincorporated areas of the county for response to
accidents/incidents involving HAZMAT in general, and specifically those extremely hazardous
substances (EHS) identified by the United States Environmental Protection Agency (EPA). And,
this annex is under the Incident-specific Annex of the County Emergency Operations Plan written
to describe the variables associated in response to specific incidents.
Scope
The scope of this annex C-6 Hazardous Materials Incidents is to provide coordination as part of
the overall incident management effort. See Scope and Applicability in the Basic Plan of the
Emergency Operations Plan for additional information.
Situation Overview
Title III of the Superfund Amendments and Reauthorization Act (SARA) of 1986, Emergency
Planning and Community Right-to-Know (PL 99-499), was enacted to provide local government
the authority to gather information concerning chemical hazards in the community, to plan for
response to incidents involving those chemicals, and to provide a means for the general
publicpublic to obtain information concerning hazardous materials in their communities.
Hazard Analysis Summary
Hazardous materials are produced, stored, transported, and used statewide every day. Annually,
Oover two million tons of hazardous materials enter Arizona annually, while over 55,000 tons of
hazardous waste is produced. Over half of the industrial employment in Arizona is devoted to
high-tech industries that use hazardous materials and generate hazardous waste. The top three
hazardous materials, according to a Commodity Flow Study of the Interstate 10 corridor, found
that gasoline, propane, and sulfuric acid were the most commonly transported by truck. A report
produced by the Center for American Progress reported that chemicals such aslike chlorine are
almost always transported by railcars. According to Tier II chemical inventory reports, a high
volume of anhydrous ammonia and chlorine is used or stored in Maricopa County.
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Annex F
306
Incidents/accidents involving these materials can occur without warning at fixed facilities or along
transportation routes. andThese incidents may result in dangerous conditions requiring immediate
corrective action by emergency response personnel to protect residents and property.
The most probable locations of HAZMAT incidents in Maricopa County are:
Transportation routes of hazardous substances as identified by those facilities subject to
reporting/planning requirements by SARA, Title III and Title 49, Chapter 1, Arizona Revised
Statutes.
Fixed facilities with EHS and Occupational Safety and Health Administration (OSHA) listed
hazardous chemicals in quantities that are in excess ofexceed threshold planning quantities
(TPQ).
Tier- II Chemicals
Reporting under Section 312 of the Emergency Planning and Community Right-to-Know Act, also
known as SARA Title III or EPCRA, requires owners or operators of a facility to submit an
emergency and hazardous chemical inventory to the State Emergency Response Commission,
the Local Emergency Planning Committees, and the local fire departments with jurisdiction over
the facility. This inventory is submitted as a Tier II report that must be filed by March 1st of each
year. State and local agencies have the authority to modify reporting requirements, as long
asprovided the minimum federal guidelines are being addressed. It is important that the owner or
operator be familiar with the "Right-to-Know" laws and that the owner’s chosen reporting
procedure the owner or operator decides to use satisfies state reporting requirements.
Hazardous chemicals covered by Section 312 are those for which facilities are required to prepare
or have available material safety data sheets (MSDS) under Occupational Safety and Health
Administration (OSHA) regulations and that were present at the facility at any time during the
calendar year at or above specified thresholds. Federal rules require reporting these hazardous
chemicals if the inventory exceeds 10,000 pounds at any one time, and for extremely hazardous
chemicals when the inventory exceeds 500 pounds or the Threshold Planning Quantity (TPQ).1
Specific lists of chemicals with SDS submissions are available to the general publicpublic.
Pursuant to EPCRA 11044 ADEQ is the agency tasked with providing the general public with
requested tier- II reports. Requests for Tier- II data can be made to the MCLEPC; however, the
data released will be provided by ADEQ.
Vulnerability Analysis
Facilities with unique populations are subject to additional risk if they are located inare close
proximity to a facility storing hazardous materials. The Maricopa County Department of
Emergency Management has the locations of schools, hospitals, nursing homes, urgent care
facilities, and long-term care facilities stored in its geographical information system (GIS). This
information can be accessed and provided to responding fire departments in the event of an
incident at a facility storing hazardous materials. In addition, the MCLEPC usesd computer
modeling of potential releases of hazardous materials and the Emergency Response Guidebook
(20202016) to evaluate off-site consequence analyseis.
Capability Assessment
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Annex F
307
An automatic aid system exists among most of the fire departments in the Phoenix metropolitan
area. Because of this system, the closest fire apparatus to the incident will respond, regardless
of the municipality in which the incident is located. Most metropolitan fire departments are
dispatched by either the Phoenix Fire Department alarm room or the Mesa Fire Department alarm
room. There are approximately 29 hazardous materials teams in Maricopa County with an
approximate number ofapproximately 391 team members trained in hazardous materials.
Mitigation Overview
The Maricopa County LEPC is dedicated to reducing the risk of injury or loss of life to first
responders during hazardous materials incidents by providing emergency response guidebooks
to public safety agencies to be placed in their response vehicles for use. Also, the MCLEPC, in
order toin an effort to reduce the number of and volume of hazardous materials, will encourage
the use of less hazardous alternatives to the chemicals currently used when possible.
Planning Assumptions
The existence of HAZMAT in facilities and in transport throughout Maricopa County creates the
potential for a catastrophic toxic release. The amount of time available to assess the scope and
magnitude of the incident will have a profound effect on the protective actions recommended.
Wind speed, wind direction, and the temperature gradient at the time of the incident will beare
primary factors in determining which evacuation routes/areas can be used. In the event of a
serious or widespread HAZMAT incident, many residents in the risk area will choose to evacuate
spontaneously without official orders or recommendations. In the event an evacuation is ordered
or recommended, some of the at-risk population may relocate to private homes or hotel/motel
facilities on their own. However, fFor planning purposes, reception and care resources will be
identified for the entire at-risk population. The rapidtime factor in the development of a HAZMAT
incident may preclude evacuation in the immediate vicinity, in which case, shelter-in-place
instructions will be issued via the Emergency Alert System (EAS) or Reverse 911(see Protection
of Residents and Conduct Public Warning paragraphs in this annex). Additions to the interstate
highway system, local road networks, and railroad systems increase the possibility of HAZMAT
transportation accidents.
HAZMAT may enter and contaminate water supplies, irrigation systems, or sewage systems,
necessitating requiring shutdown of such affected facilities until they can be decontaminated. This
Annex is compliant with the National Incident Management System (NIMS) including the use of
the Incident Command System. This Annex meets the suggested planning guidelines and all
requirements outlined in the Hazard Materials Emergency Planning guide issued by FEMA in
2001. All required components of Public Law 99-499 Title III §303 [42 U.S.C. 11003], commonly
referred to as SARA III, are addressed in this Annex.
Concept of Operations
Agencies responding to HAZMAT incidents will use NIMS. The most current edition of the
Emergency Response Guidebook (20202016) will be used for initial determination of potential
impact areas and evacuations. Other planning tools such as CAMEO, ALOHA, RMP Comp,
and trade industry guidance documents shall also be utilized. Local jurisdictions are responsible
Emergency Operations Plan
Annex F
308
for recommending and directing evacuation of areas within their respective jurisdictions. The
Incident Commander (IC) will determine evacuation routes based on prevailing condition at the
time of the incident, incorporate that decision into the Incident Action Plan (IAP), and ensure that
evacuation instructions are conveyed to the affected population. For evacuations involving more
than one local jurisdiction, refer to Annex B, Protective Actions.
Assess and Control Hazards
The amount of time available to assess the scope and magnitude of the incident will have a
profound effect on the protective actions recommended. A HAZMAT incident is primarily the
responsibility of the jurisdiction in which it occurs. This remains true regardless of which other
jurisdictions become involved in the response, containment, or recovery operations;. Hhowever,
the MCLEPC is required to develop and update an emergency plan that addresses a variety of
requirements, including notification of the public that a release has occurred. This notification
must include a coordinated notification system, including telephone ring-down systems, sirens,
door-to-door notification, media-based notifications, and other appropriate methods.
Initial Notification
In the event of a HAZMAT incident, a person shall report it immediately using the 911 emergency
telephone number or any other appropriate means at handavailable. Facility owners, operators,
and employees, etc., will initially respond in accordance with their facility emergency response
plans (FERP) (Title 49, ARS), and will make immediate notification of reportable releases in
accordance with SARA, Title III; Title 49, ARS; and Tab B to this Annex.
Incident Assessment
The emergency responders (fire or police) will take command once on scene and facility owners
and operators will coordinate with emergency responders. The emergency responders must make
an immediate assessment and activate the incident-appropriate coordinated notification system
immediately, particularly when large inventories of dangerous chemicals have been released.
Select and Implement Protective Action
The information gathered in the immediate incident assessment will help the Incident Commander
determine the protective actions for response personnel, the facility, and surrounding community
will take in response toin responding to the hazardous materials incident. Response personnel
will wear the proper personal protective equipment (PPE) in accordance with emergency
response references such as material safety data sheets, current Emergency Response
Guidebook, and departmental standard operating guidelines (SOGs).
Municipal governments are responsible for worker health and safety pursuant to state and local
statutes, and in some cases, 40 CFR 311, Worker Protection. This responsibility includes
allocating sufficient resources for safety and health programs, training staff, purchasing protective
clothing and equipment as needed, and correcting unsafe or unsanitary conditions.
Several State and Federal agencies have oversight authority for responders and response
operations. While these agencies retain their authorities, they are expected to work with local,
Emergency Operations Plan
Annex F
309
state, federal, and private sector responders prior to and during response operations to ensure
the adequate protection of all workers.
Private sector employers are responsible for the safety and health of their own employees.
Unique Prevention and CI/KR Protection
The Arizona State Homeland Security Strategic Plan has goals and objectives that pertain to
protecting critical infrastructure and key resources (CIKR) owned and operated by the public and
private sectors. Teams work with both the private and public sectors to evaluate potential terrorist
targets, determine their risk and vulnerabilities, and make recommendations on what additional
security measures might be needed. The County EOP addresses private sector coordination in
Annex B and encourages participating private sector organizations to develop and coordinate
protective actions with Maricopa County government. Other specialized support available from
government organizations is listed in the Maricopa County Resource Manual. In addition, see
theRefer to the Arizona mutual aid assistance compact for more guidance.
The State of Arizona has established the following specialized HAZMAT response units that are
available to assist local governments. Requests for their assistance should be submitted to the
Maricopa County Emergency Operations Center (EOC) , if it has been activated. Requests for
assistance when the Maricopa County EOC has not been activated should be handled through
the ADEQ duty officer. State HAZMAT response unit leaders will act as State On-Scene
Coordinators (SOSC) during response activities.
Arizona Department of Public Safety (DPS), Hazardous Materials Unit, is designated as the
SOSC for HAZMAT highway and rail transportation incidents.
Arizona Department of Environmental Quality (ADEQ), Emergency Response Unit, will act as
SOSC for fixed facility and non-transportation incidents.
Arizona Radiation Regulatory Agency (ARRA) will assume the role of SOSC for all incidents
where radioactive materials are of primary concern.
Arizona Corporation Commission is designated as SOSC for all hazardous liquid pipeline
incidents and for railroad incidents after a hazard is no longer present and cleanup
determinations have been made.
The Agency for Toxic Substances and Disease Registry performs specific functions concerning
the effect on public health of hazardous substances in the environment. These functions include
public health assessments of waste sites, health consultations concerning specific hazardous
substances, health surveillance and registries, emergency response to releases of hazardous
substances, applied research in support of public health assessments, information development,
and dissemination.
Radiological Incidents
Radiological incident emergency response procedures are consistent with those pertaining to any
other type of HAZMAT incident. If it is suspected, or known, that radiological material is involved
in an incident, the Arizona Department of Health Services and the Maricopa County Department
of Emergency Management must be notified immediately (see Records and Reports paragraph
Emergency Operations Plan
Annex F
310
in this annex). Radiological incidents involving Palo Verde Generating Station will be handled in
accordance with the Offsite Emergency Response Plan for Palo Verde Generating Station.
Protection of Residents
The two options available for protecting residents in risk areas around HAZMAT facilities are in-
place sheltering and evacuation. The method chosen will depend on the time and means available
to implement and evacuate, weather, time of day, the type and amount of hazardous materials
involved, population density, and proximity of other vulnerable facilities (e.g. Hospitals, schools,
and nursing homes). The Incident Commander will determine the type of protection the public
should take, but, if time permits, the Mayor or the Chairman of the County Board of Supervisors
will have the responsibility for making the decision as to which mode to employ. The Emergency
Alert System (EAS) messages in Tab H provide direction to the public concerning both methods
of protection. Warnings concerning contamination of food and water and any other health threats
will be broadcast as required. The following general guidance for the public, for hazardous
materials accidents or major fires, is to be supplied to the media and fire departments during a
major incident involving hazardous materials:
Any smoke or fumes can be harmful.
Avoid inhaling smoke and fumes.
Turn off your home’s ventilation system if you smell smoke or fumes.
Roll up your windows if you are in your car
Close your windows and doors if you are in your home.
STAY AWAY from the incident scene.
In addition, See Emergency Support Function 13 Public Safety and Security and Annex B,
Protective Actions (Evacuation and Sheltering) for further guidance.
Conduct Public Warning
The Emergency Alert System (EAS) may be used to alert impacted residents of a HAZMAT
incident depending on the situation and the time available. The messages at Tabs A through C to
this annex are specifically for HAZMAT incidents and provide instructions to affected residents on
protective actions to be taken. To broadcast a message utilizing EAS, local agencies must contact
the Maricopa County Department of Emergency Management or their 24-hour control point. The
county emergency management agency, upon determining that the message is suitable for an
EAS broadcast, will then process the message into the EAS. The release of public information
will be coordinated through a Joint Information Center (JIC), if one is established for the incident.
Because of the time factor involved in the developmentDue to the rapid nature of a HAZMAT
incident, the use of the EAS WEAs may not always be possiblepractical. In such cases, warning
of residents in the affected areas will be conducted by police and fire department personnel with
loudspeakers, sirens, telephone ring- down systems, and/or by door-to-door notification, or other
forms, as appropriate. All residents should immediately turn on their radios/TVs at any time they
become aware of an emergency in areastheir area in the event that where emergency instructions
are broadcast.
Implement Short-term Stabilization and Incident Scene Operations
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Annex F
311
Short-term stabilization activities are performed by emergency responders.; cContamination
should be minimized and cleanup expedited by emergency responders to the extent
practicalpracticable. The responsibility/liability for cleanup lies with the spiller; see 40 CFR, Part
300, and Cleanup / Recovery paragraph below.
Containment
Emergency responders should make every effort to minimize the spread of spilled materials by:
Preventing the material from entering any bodies of water such as lakes, rivers, or canals.
Preventing the spread of the material over land into residential areas and its entry into storm
sewers and other drainage systems.
Preventing it from becoming airborne.
Cleanup / Recovery
The spiller accepts responsibility and must monitor cleanup to ensure environmental standards
are met. If the spiller is unknown or refuses to accept responsibility, local funds are not available,
and there is an immediate threat to public health and safety, the Incident Commander should
request assistance from the Maricopa County EOC, if activated, or directly from the state through
DPS.
Medical Facility Decontamination
Decontamination of individuals exposed to a hazardous material is primarily the responsibility of
those who respond on-scene to the location of the release. However, Iit is common in hazardous
material incidents with mass casualties for contaminated, ambulatory ambulatory, contaminated
victims to self-evacuate and self-transport to the closest medical facility. In most instances, that
facility will be an acute care hospital providing emergency care. It is essential that any facility that
could reasonably expect to receive such patients have established policies and procedures for
decontaminating those individuals. The following should be considered in developing a
decontamination process:
Using a hazard analysis process, determine in advance the hazardous materials present in
the area served by the facility that are most likely to result in contamination of workers or local
residents.
Develop policies for securing the facility and routing contaminated patients to a designated
decontamination area.
Organize and train a sufficient number of staff members to triage, decontaminate, and treat
victims of hazardous material incidents, especially those involving substances identified in the
hazard analysis.
Provide adequate personal protective equipment and training for personnel who will be
responsible for decontaminating victims.
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Annex F
312
Establish an area, either permanent or temporary, that will be used for decontaminating
victims exposed to hazardous materials. Special consideration should be given to the
following:
o
Protection of victims from inclement weather if decontamination will take place out-of-
doors.
o
Victim privacy.
o
Water temperature.
o
Ventilation of the area.
o
Space for non-ambulatory patients.
o
Containment of runoff water, if appropriate.
Develop procedures for decontamination of personnel, equipment, and, if necessary,
contaminated areas of the facility.
These decontamination procedures plans may be requested by or submitted to the MCLEPC for
review and comment.
Implement Recovery
Recovery activities are described in EOC Checklist for ESF #14 - Recovery and Mitigation, found
in the County EOP. Recovery assistance specific to Hazardous Materials response is available
through EPA under the Local Government Reimbursement Program and the Arizona State
Emergency Response Commission under the Governor’s Emergency Fund. Sample forms are
provided under Tab G: Cost Recovery Assistance Forms. Instructions can be obtained by visiting
the Commission’s website at www.azserc.org.
Records and Reports
If a reportable release of an extremely hazardous substance or a hazardous substance, as
designated by the Environmental Protection Agency, occurs at a facility, the facility owner/
operator/emergency coordinator shall, in accordance with SARA, Title III, and ARS 49-128,
immediately notify the following agencies using the Owner/Operator HazMat Incident Report:
The emergency response agency (i.e., the local fire department) through 911 or other
appropriate number if emergency response is required.
The Maricopa County Local Emergency Planning Committee through the Maricopa County
Department of Emergency Management at 602-273-1411 (24-hour number).
The Arizona Emergency Response Commission through the Arizona Department of
Environmental Quality Emergency Response Unit at 602-771-2330 (24-hour number).
The National Response Center at 1-800-424-8802 (24-hour number).
After additional information becomes known, the owner or operator shall update the notice in
writing within seven calendar days following discovery or development of the information.
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Annex F
313
In addition, a written follow-up report of the incident shall be submitted to the Arizona Emergency
Response Commission and the Local Emergency Planning Committee (LEPC) within thirty days
after the reportable release. The written follow up report will not be deemed accurate or complete
until the MCLEPC has reviewed and approved it. The MCLEPC may request more information, in
writing, pertaining to the HAZMAT incident. The owner or operator shall provide the following
information immediately:
The specific location of the release.
The chemical name or identify of the substance(s) released and description of the container
or vessel from which the release occurred.
Indication if the substance is on the list of extremely hazardous substances.
An estimate of the quantity of substances which were released into the environment.
The time and duration of the release.
The medium or media into which the release occurred.
Any known or anticipated acute or chronic health risks associated with the release and, if
within the informant’s knowledge, advice regarding medical attention necessary for exposed
individuals.
Proper precautions to take in response toas a result of the release, including evacuation and
other proposed response actions.
The name and telephone number of the person or persons to be contacted for further
information.
The written follow -up report shall include the above information and the following information:
Actions taken to respond to and contain the release.
Any known or anticipated acute or chronic health risks associated with the release.
If appropriate, advice regarding medical attention necessary for exposed individuals.
Measures with have been or will be taken at the facility to avoid a recurrence of similar
releases.
The Supplemental Radiological Incident Report shall be completed when an incident involves
radioactive materials.
Incident Commanders will complete the Arizona Hazardous Materials Incident Form in
accordance with established procedures. The Supplemental Radiological Incident Report will be
submitted when radiological materials are involved.
Extraordinary financial obligations resulting directly from support of this plan must have prior
approval of the city/town/county manager.
Emergency response personnel will comply with the training requirements for hazardous
materials response as determined by the State of Arizona and OSHA Final Rule 29 CFR
1910.120, paragraph q.
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Annex F
314
Organization and Assignment of Responsibilities
Incident Command
The IC will determine evacuation routes based on prevailing conditions at the time of the incident,
incorporate that decision into the incident action plan (IAP), and ensure that evacuation
instructions are conveyed to the affected population. In accordance with the EOP guidance, ICS
will be established at the onset of a HazMat response. The first arriving fire agency officer at the
incident assumes the position of “Incident Commander” responsible for implementing the Incident
Command System (ICS) and determining the incident level for initial size- up. The IC will assign
crew members to positions according to the level of the incident and the objectives required for
control of the emergency until relieved by a higher- ranking officer (normally a Chief Officer).
EOC Designation
The primary County EOC is located at 5630 E. McDowell Road, Phoenix and the alternate EOC
facility is located at the City Of Glendale Public Safety Complex, 6835 N 57th Dr, Glendale, AZ
85301.There are various municipalities that are capable to set up an EOC in the event these two
locations are nonfunctional.
Roles and Responsibilities
Local Entities
Fire Agencies
The majority ofMost fire departments in Maricopa County operate under an automatic aid system,
whereby the closest available unit responds to the incident regardless of jurisdiction. Additional
units respond, if necessary, based on their proximity and their capability to bring the proper
resources to bear toon the incident.
Maricopa County Local Emergency Planning Committee (LEPC)
Maricopa County has been designated as an Emergency Planning District under the provisions
of SARA, Title III, and ARS Title 49, Chapter 1, Article 2, and has established the Maricopa County
Local Emergency Planning Committee (MCLEPC), which has the following functions:
Preparing and updating this annex to the Maricopa County Emergency Operations Plan.
Evaluating local resources to support this annex and recommending additional resources.
Establishing and maintaining procedures for public access to Tier II information, and providing
annual notification to the public that such information is available.
Reviewing and maintaining files of all reports from HAZMAT facilities that come under the
purview of SARA, Title III.
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Annex F
315
Receiving and filing initial and written follow- up reports of releases of EHS chemicals for
subsequent action as may be appropriate.
Department of Emergency Management
Provide each local jurisdiction within Maricopa County copies of the most recent edition of
Emergency Response Guidebook (2016). Distribution will be one guidebook for each emergency
response vehicle. Provide basic information about CAMEO, ALOHA, RMP Comp, and other
resources. Maintain the Maricopa County Emergency Resources Manual, which will list
specialized equipment, facilities, personnel, and organizations available for supporting hazardous
materials incidents. Coordinate hazardous materials response training for HAZMAT response
teams with the Arizona Department of Emergency Military Affairs. Maintain copies of facility
emergency response plans required by Arizona Revised Statutes Title 49, Chapter 1, Article 2,
Paragraph 49-127. Respond to a written request to inspect and/or copy a specific facility’s
emergency response plan, follow- up emergency notice and the MCLEPC HAZMAT emergency
response plan.
State of Arizona
Arizona Emergency Response Commission
Designate emergency planning districts. Approve appointment of members to local emergency
planning committees (LEPCs). Administer SARA, Title III, and applicable portions of the Arizona
Revised Statutes. Receive and manage information submitted by Tier II facilities statewide, as
required by SARA, Title III.
Respond to a written request to inspect and/or copy a specific facility’s Tier Two chemical
inventory report.
Arizona Department of Emergency and Military Affairs (DEMA)
Coordinate statewide preparedness and response to all natural and technological disasters, to to
include HAZMAT releases. DEMA maintains the State Hazardous Materials Plan and administers
the Governor's Emergency Fund for Hazardous Materials Response. This fund may be employed
when a HAZMAT incident poses an immediate threat to public health, safety, and the environment
and there is no party to accept responsibility for cleanup or the local jurisdiction does not have
the financial resources or other capabilities to accomplish the cleanup. Manage a statewide all-
hazards tTraining and eExercise Calendar.
Federal Entities
Federal On-Scene Coordinators
The federal government has established federal on-scene coordinators (FOSC) to assist local
jurisdictions in controlling and recovering from HAZMAT incidents. The FOSC has authority to
use Federal Hazardous Substances Response Trust Funds in order toto mitigate immediate
threats to life and the environment.
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Annex F
316
Military
The Commander, Luke Air Force Base (LAFB), has primary responsibility for incidents involving
military weapons. If such an incident occurs within the county, responders should evacuate the
area to a distance of at least 4,000 feet, notify LAFB, and maintain security of the site until relieved
by military forces. The 91st Civil Support Team is a full-time Arizona National Guard unit designed
designated to augment local and regional terrorism response capabilities. The 91st CST provides
rapid confirmatory analysis of chemical and radiological hazards, as well as presumptive
identification of biological agents at a WMD incident.
Other Stakeholders
Facility Owners/Manager and Operators
Comply with all reporting and planning requirements in SARA, Title III, and Arizona Revised
Statutes, Title 49, Chapter 1, Article 2.
Superintendents of School Districts and Principals of Schools
Develop evacuation and shelter-in-place procedures for each school, to include provisions for
mass transportation and rapid evacuation to an area at least one mile upwind of the affected
facility. Plans should also prohibit students from using their own vehicles in order toto keep
classes together and maintain accountability of the student population.
Salt River Project
Provide advice and assistance to Incident Commanders/EOCs in situations in which
contamination of water in canals and laterals is a possibility.
Responsibilities vs. Function Matrix
Primary and secondary roles are described for each emergency support function,; dDetails about
regarding the ESF structure and each ESF are located in Annex A of the County EOP. A matrix
identifying primary and secondary roles and functions specific to a hazardous materials response
is provided in Tab A.
Communications
Communications among Responders
Maricopa County Department of Emergency Management has developed a Tactical Interoperable
Communications Plan which identifies seven separate radio systems that are installed in the
County EOC. In addition, a statewide interoperability system is available for multi-agency use
across the State of Arizona. This system provides a common state radio channel(s), specifically
for thewith the specific purpose of coordinating activities during identified incidents.
Public Information/Community Relations
Emergency Operations Plan
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317
The Joint Information System (JIS) will be used to provide emergency public information.
Additional detailed information can be found in Annex B: Support, within this EOP.
Non-Emergency Telephone Roster
An accurate and up-to-date telephone roster for fire agencies and agencies that may provide
assistanceassist is located in Tab I of this Annex. These telephone numbers shown are non-
emergency numbers.
Administration, Finance, and Logistics
Prescribed administrative and fiscal procedures will be followed by county agencies and
municipalities as mentioned in their respective EOP’s. County agencies involved in a HAZMAT
response are recommended to obtain prior approval before assuming extraordinary financial
obligations.
Administration
The MCLEPC is the community emergency coordinator, ensuring that the provisions of SARA,
Title III and this annex are implemented in Maricopa County. The Maricopa County Department
of Emergency Management was designated by the Board of Supervisors to be the lead county
agency assisting the MCLEPC in discharging its responsibilities. All agencies participating in a
HAZMAT incident or exercise resulting in an activation of this annex will provide reports,
summaries, and estimates as requested by the MCLEPC to compile after-action reports.
Finance
During activation of this annex, all fiscal and administrative requirements will be coordinated
through the Finance/Administration Section under the Incident Command System. This section
will determine the necessary financial support for the EOC. There are several sources at state
and federal levels for cost recovery by political subdivisions and municipalities for costs incurred
in emergency response, incident assessment, control, containment, and abatement efforts
directly related to hazardous material emergency response. Forms and instructions can be found
on the Arizona State Emergency Response Commission website and EPA website. Other means
of cost recovery may be accomplished by adopted local ordinance, resolution, or other
mechanism which stipulates collection of costs incurred by its fire department will be recovered
through the responsible party.
Logistics
Detailed information regarding Logistics can be found in the County EOP Basic Plan. The need
for additional resources including specialized resourcesequipment, facilities, supplies, etc., will be
determined by the on-site Incident Commander and may be requested through the Maricopa
County Department of Emergency Management, which can request additional resources from
state agencies or other counties based on the Arizona Emergency Management Master Mutual
Aid Agreement between state and counties and the Arizona Mutual Aid Compact between state
and jurisdictions.
Emergency Operations Plan
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318
There are 25 member Fire Departments of the Phoenix and Mesa Auto-Aid Dispatch
Consortiums.
Support fire agencies will respond in a coordinated and rehearsed manner to the increasing needs
as identified by the Incident Commander. Their response will not require a formal request for
assistance but rather will be a part of the automatic-aid agreements currently in place within the
Phoenix/Mesa Auto-aid Consortiums. Requests for assistance where mutual aid agreements are
not in place will be coordinated through the Maricopa County Department of Emergency
Management.
Capabilities are strong effective within the greater Phoenix metro area due to automatic and
mutual aid. However, Rresponse capabilities are less robustweaker for fire agencies in the rural
areas and that do not participate in the automatic aid system. The MCLEPC will, when funding is
available, conduct a capability and needs assessment to better address and identify potential
solutions or actions.
Resource Management
Incorporated municipalities will direct emergency operations and manage resources within their
respective jurisdictions. County support is given when all city/town resources are committed and
the need for additional help is foreseenneeded. Detailed information regarding the managing of
resources can be found in the Basic Plan and ESF #7 of the County EOP. Maricopa County
Department of Emergency Management through the EOC if activated will coordinate requests for
critical resources and mutual aid.
Plan Development and Maintenance
This annex is monitored, evaluated, and updated on an annual basis through the MCLEPC Plans
Subcommittee. The Plans Subcommittee reviews the plan and recommends changes to the
Committee at a regular Committee meeting. The Committee will take actionconcur with the
changes and then forward a revised Plan to the AZSERC for final approval. Revised copies are
then disseminated after both the MCLEPC and the AZSERC have approved the pPlan. At each
regular meeting of the MCLEPC, the public is provided an opportunity to comment on the plan.
Approved updates will be tracked on the plan’s official “Plan Updates and Changes” page.
Test the Plan
This annex will be exercised at least every two years for a HAZMAT incident at a different facility
each time if possible. The MCLEPC shall provide at least thirty days’ notice of these exercises to
the AZSERC. Each municipality is encouraged to develop and conduct an annual HAZMAT
exercise to test local procedures. When possible, an effort will be made to follow the Homeland
Security Exercise and Evaluation Program guidelines. After an exercise, drill, or actual
emergency, the MCLEPC will coordinate the inclusion of any After- Action Reviews into the plan.
Any exercises, drills, or actual emergencies whereby the pPlan was tested will be recorded on
the plan’s official “Drills, Exercises and Training” form.
Training Programs for Local Emergency Response and Medical Personnel
Emergency Operations Plan
Annex F
319
Each response agency will be responsible for maintaining and advancing the level of competency
of their own personnel as required by 29 CFR 1910.120(Q). Medical treatment facilities should
prepare emergency response plans for HAZMAT-related mass casualty situations (see Medical
Facility Decontamination paragraph in this Annex for suggested decontamination procedures).
These emergency response plans may be requested and submitted to the MCLEPC for review
and comment. Plans should include the following at a minimum:
Procedures for isolating contaminated casualties and protection of the staff and hospital
facilities from contamination.
Procedures for testing personnel and equipment for contamination.
Decontamination of personnel, equipment, and facilities, and testing for completeness
effectiveness of decontamination.
Emergency recall of personnel, especially those with specialized training in HAZMAT
incidents.
Treatment of HAZMAT-basedpeculiar injuries, such as chemical burns or the inhalation of
toxic substances.
Procedures for periodically testing the plan.
Ambulance providers should ensure that all personnel are familiar with procedures for handling
contaminated victims,; protecting equipment from contamination,; and decontamination of
personnel, equipment, and vehicles. Ambulances transporting contaminated casualties must
notify the receiving medical facility as quickly as possible of the number of casualties, type of
contamination, and any other injuries requiring treatment.
Authorities and References
Authorities are listed in the Basic Plan and subsections. Arizona Revised Statutes, Title 49 and
Federal Law 99-288 (Superfund Amendments and Reauthorization Act of 1986 (SARA) Title III,
Emergency Planning and Community Right to Know Act.
The plan does not recommend specific data for field response. However, the following references
and resources can be utilized in a HAZMAT response (among othersthese are examples only):
NIOSH Pocket Guide to Chemical Hazards, United States Department of Transportation
Emergency Response Guidebook, CAMEO, ALOHA Air Modeling, Safety Data Sheets, and
Facility Emergency Response Plans etc.
Emergency Operations Plan
Annex F
320
Acronyms
Some of the following acronyms are unique to this Annex only:
ADHS
Arizona Department of Health Services
ALOHA
Aerial Location of Hazardous Atmosphere
ARS
Arizona Revised Statutes
AZSERC
Arizona State Emergency Response Commission
CAMEO
Computer Aided Management of Emergency Operations
CERCLA
Comprehensive Environmental Response, Compensation and Liability Act
CHEMTREC
Chemical Transportation Emergency Center
DEMA
Arizona Department of Emergency and Military Affairs
DPS
Department of Public Safety
EHS
Extremely Hazardous Substance
EMS
Emergency Medical Services
EOC
Emergency Operations Center
EOP
Emergency Operations Plan
EPA
Environmental Protection Agency
EPCRA
Emergency Planning and Community Right-to-know Act
ESF
Emergency Support Function
FEMA
Federal Emergency Management Agency
FERP
Facility Emergency Response Plan
HAZMAT
Hazardous Materials
IC
Incident Commander
ICS
Incident Command System
MCLEPC
Maricopa County Local Emergency Planning Committee
NRC
National Response Center
OSHA
Occupational and Safety Health Administration
RQ
Reportable Quantity
SARA
Superfund Amendments and Reauthorization Act
SCIP
San Carlos Irrigation Project
SIC
Standard Industrial Classification
SOG
Standard Operating Guidelines
TPQ
Threshold Planning Quantity
USDOT
United States Department of Transportation
WMD
Weapons of Mass Destruction
Emergency Operations Plan
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321
Definitions
Arizona State Emergency Response Commission: State of Arizona Commission established
by the Thirty-eighth Arizona Legislature pursuant to requirements of SARA, Title III. It includes
representation from the Arizona Departments of Environmental Quality (ADEQ), Health Services,
Public Safety and Transportation, and is chaired by the Director ADEQ. The Commission deals
with issues that include: technical support and training, development of appropriate legislation,
review of local plans, and establishment of community right-to-know information systems.
Arizona Division of Emergency Management: This state office coordinates statewide
preparedness and response to all natural and technological disasters.
Arizona Dept. of Environmental Quality (ADEQ): This state office coordinates statewide
preparedness and response to all HAZMAT releases.
Comprehensive Environmental Response, Compensation and Liability Act of 1980, PL 96-
510: Provides federal authority to respond to releases or threatened releases of hazardous
substances and pollutants or contaminants that may endanger public health, welfare, or the
environment (commonly known as the "Superfund").
Chemical Transportation Emergency Center: A facility of the Chemical Manufacturer's
Association (CMA) based in Washington, D.C., which provides information and assistance in
dealing with transportation accidents, 24 -hours a day.
Emergency and Hazardous Chemical Inventory (Tier II) Reports: Chemical- specific reports
required to be submitted under Section 312 of SARA, Title III. Reports are due by March 1st each
year for the previous calendar year. All facilities with EHS and hazardous chemicals above
established thresholds must submit these reports.
Emergency Operations Center: A central facility from which key officials can gather information,
make decisions, and direct and coordinate response and recovery efforts.
Emergency Operations Plan: Multi-hazard, functional plan that treats emergency management
activities generally, with the unique aspects of individual disasters contained in hazard-specific
annexes. It describes the emergency organization and the means of coordination with other
entities. It assigns functional responsibilities and details tasks to be carried out as accurately as
permitted by the situation.
Evacuation: Government recommended or ordered movement of persons and property from a
hazard area to an area of safety.
Exclusion Area: That area within a hazard area, which, as determined by the Incident
Commander or the Director, has or may have a high degree of danger or which must be heavily
controlled for other reasons.
Emergency Operations Plan
Annex F
322
Extremely Hazardous Substance: A substance on the list described in Section 302(a) (2) of
SARA, Title III and published in 40 CFR Part 355, Appendices A and B. This list currently contains
more than 300 chemicals. Because of their extremely toxic properties, these chemicals were
chosen to provide an initial focus for chemical emergency planning. If these chemicals are
released in certain amounts, they may be of immediate concern to the community. Releases must
be reported immediately.
Facility: All buildings, structures, and other stationary items which are located on a single site, or
contiguous or adjacent sites, and which are owned or operated by the same person. For purposes
of emergency planning, the term also includes motor vehicles, rolling stock, and aircraft.
Facility Emergency Coordinator: A designated representative from each facility with an EHS in
a quantity exceeding its Threshold Planning Quantity who participates in the emergency planning
process.
Hazard Analysis: The procedure for identifying potential sources of a HAZMAT release,
determining the vulnerability of an area to such a release, and comparing hazards to determine
the overall risk to a community.
Hazard Identification: Provides information as to which facilities have extremely hazardous
substances (EHS), what they are, how much there is and how it is stored at each facility.
Mandatory facility reporting under SARA, Title III provides most of the information needed.
Hazardous Chemicals: These chemicals are not on a list, but are defined by Occupational Safety
and Health Administration (OSHA) regulations as chemicals which represent a physical or health
hazard. Under this definition, many thousands of chemicals can be subject to reporting
requirements. Inventories of these chemicals and material safety data sheets for each of them
must be submitted if they are present in the facility in certain amounts.
Hazardous Materials: Substances or materials, which, because due toof their chemical, physical,
or biological nature, pose a potential risk of life, health, or property if they are released. Explosive
substances, flammable or combustible substances, poisons, and radioactive materials are all
classified as hazardous materials.
Hazardous Material: Any substance as determined by the US Department of Transportation
under Title 49 CFR to be capable of posing an unreasonable risk to health, safety, and property
if transported in commerce.
Hazardous Substances: Substances listed under previous Superfund hazardous waste cleanup
regulations (Section 103(a) of the Comprehensive Environmental Resources and Conservation
Liability Act Superfund). Releases of these chemicals above certain amounts must be reported
immediately because they may represent an immediate hazard to the community.
Incident Commander: The individual who is responsible for management of the tactical field
operations of all involved departments and supporting agencies/organizations at or near the
Emergency Operations Plan
Annex F
323
scene of an emergency. The Incident Commander functions from the Incident Command Post
and reports directly to the EOC staff.
Incident Command System (ICS): A nationally- recognized system of managing small- to large-
scale events through the systematic development of a complete, functional organization. The
system uses common terminology,; is modular in nature,; and has a unified command structure,
manageable span of control, consolidated action plans, comprehensive resource management,
and integrated communications.
Joint Information Center: A facility organized to coordinate all incident-related public information
activities. It is the central point of contact for all news media at the scene of the incident. Public
information officials from all participating agencies should co-locate at the JIC.
Joint Information System: Is a process where all responding agencies, political jurisdictions,
and elected officials collaborate on the messaging to be shared with the public. Joint press
releases will be issued through this system and when necessary, the JIS will be the mechanism
used to deliver joint press conferences.
Local Emergency: The existence of conditions of disaster or of extreme peril to the safety of
persons or property which are beyond the capability of the town to handle and will require the
assistance of other political entities.
Local Emergency Planning Committee: A committee formed under provisions of Section 301,
SARA, Title III to implement local government compliance with the act. Maricopa County Local
Emergency Planning Committee (MCLEPC) is responsible for the development and maintenance
of this annex and providing community right-to-know information.
Maricopa County Local Emergency Planning District: The political subdivision of the state
which includes all of Maricopa County and its incorporated cities and towns, so designated to
facilitate preparation and implementation of HAZMAT emergency plans.
National Response Center: A communications center for activities related to response actions.
It is located at Coast Guard headquarters in Washington, D.C., and receives and disseminates
notices of discharges and/or releases to the appropriate On-Scene Coordinator (OSC);
disseminates OSC and Regional Response Team (RRT) reports to the National Response Team
(NRT) when appropriate, and provides facilities for the NRT to use in coordinating national
response efforts. The toll-free number, 1-800-424-8802, can be reached 24 hours a day for
reporting actual or potential pollution accidents.
Occupational Safety and Health Administration: Federal agency that regulates occupational
exposure to hazardous chemicals.
OSHA Hazard Communications Standard: The OSHA (q.v.) standard cited is 29 CFR
1910.1200, which requires communication of risks from hazardous substances to workers in
regulated facilities.
Person: Any individual, trust, form, joint stock company, corporation, partnership, association,
sState, municipality, commission, political subdivision of a sState, or interstate body.
Emergency Operations Plan
Annex F
324
Plume: Effluent cloud resulting from a continuous source release.
Radioactive Material: Material which emits radiation (subatomic particles or pure energy) in the
process of stabilization.
Release: Any spilling, leaking, pumping, pouring, emitting, emptying, discharging, injecting,
escaping, leaching, dumping, or disposing into the environment (including the abandonment or
discarding of barrels, containers, and other receptacles) of any hazardous chemical.
Reportable Quantity: The quantity of a hazardous substance that triggers reporting under
CERCLA or the Emergency Planning and Community Right-to-Know Act (EPCRA). If a substance
is released in a quantity equal to or exceeding its RQ, the release must be immediately reported
in accordance with EPCRA Section 304, ARS Section 49-128 and CERCLA Section 103(a).
Response: The efforts to minimize the risks created in an emergency by protecting the people,
the environment, and property, and the efforts to return the scene to normal pre-emergency
conditions.
Standard Industrial Classification Code: A system of classifying similar businesses and
industries into general categories or divisions which are further broken down into more specific
categories and to which each is assigned a four-digit identification number.
Standard Operating Guideline (SOG): A checklist or set of instructions, having the force of a
directive, which spells out in detail the steps that need to be taken to accomplish a task
Superfund: The trust fund established under CERCLA and extended under SARA to provide
money for cleanup operations.
Superfund Amendments and Reauthorization Act of 1986 (SARA), Title III, Emergency
Planning and Community Right-to-Know: An act of the US Congress that requires the
development of local plans for hazardous materials response and the development of facility-
specific chemical release and waste management information.
Threshold Planning Quantity: A quantity designated for each chemical on the EHS list. Any
facility having EHS on hand at or in excess of the TPQ is required to notify the AZSERC, the
MCLEPC, and the fire department/district having jurisdiction over the area in which the facility is
located that such facility is subject to the emergency planning requirements of SARA, Title III and
ARS, Title 49, Chapter 1, Article 2.
Toxic Release Inventory Report (Form R): Submitted by certain facilities as required by Section
313 of SARA, Title III. Reports are due by July 1st of each year for the previous calendar year
and list routine toxic chemical emissions.
Toxicity: The ability of a substance to cause damage to living tissue, impairment of the central
nervous system, or severe illness or death when ingested, inhaled, or absorbed through the skin.
Vulnerable Zone: An area over which the airborne concentration of a chemical involved in an
accidental release could reach the level of concern (LOC).
Emergency Operations Plan
Annex F
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Vulnerability Analysis: Assessment of elements in the community that are subject to damage
should a HAZMAT release occur. The analysis includes gathering information about the extent of
the vulnerable zone, conditions that influence the zone, size, and type of the population within the
zone, private and public property that might be damaged, and the environment that might be
affected.
WMD: Weapons of Mass Destruction are characterized in five major areas, which include
chemical, biological, radiological, nuclear, and explosive weapons (CBRNE). WMD is defined as
any weapon or device that is intended, or has the capability, to, cause death or serious bodily
injury to a significant number of people through the release, dissemination, or impact of – (A) toxic
or poisonous chemicals or their precursors; (B) a disease organism; or (C) radiation or
radioactivity.
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326
TABS
The following section will contain tabs as listed below that are referenced throughout this Annex.
Tab A: Emergency Support Matrix
Tab B: Transportation Routes
Tab C: Facilities Listings
Tab D: Owner/Operator HAZMAT Accident/Incident Report Form
Tab E: Arizona HAZMAT Incident Report Form
Tab F: Supplemental Radiological Incident Report Form
Tab G: Cost Recovery Assistance Forms
Tab H: Emergency Alert Messages Templates
Tab I: Hazardous Materials Response Agencies
Emergency Operations Plan
Annex F
327
Tab A: Emergency Support Matrix
Departments/Divisions
P = Primary Agency
S = Support Agency
Initial Notification of Response
Agencies
Direction and Control
Communications among
Responders
Warning Systems Emergency
Public Information
Public Information and Community
Relations
Resource Management
Health and Medical
Response Personnel Safety
Personal Protection of residents
Fire and Rescue
Law Enforcement
Ongoing Incident Assessment
Human Services
Public Works
MCLEPC
S
S
S
MCDEM
S
S
S
S
AZSERC
S
S
ADEM
S
S
EPA
S
Federal OSC
S
Facility Owners/Operators
P
School Districts
S
Utility Companies
S
Military
S
S
Hospitals/Clinics
P
Fire Agencies
P
P
S
S
S
P
P
P
Air Quality Services
S
P
Environmental Services
S
P
Public Health
P
Public Works
P
Risk Management/Safety
S
Phoenix Dispatch
P
S
Local EOC’s
S
S
S
S
S
S
S
S
S
S
S
S
S
S
Law Enforcement
P
S
P
EMS/Ambulance Service
S
91st WMD CST
S
Regional MMRS
S
S
AZVOAD
P
Poison Control Center
S
P
P
S
S
S
S
S
Emergency Operations Plan
Annex F
328
Tab B: Transportation Routes
Hazardous materials move in and throughout Maricopa County primarily by truck and secondarily
by rail. Very little is transported by air. Routes used include all interstate highways; federal, state
and county highways; and most streets in each municipality. At present, the only areas with
hazardous cargo restrictions are that portion of Interstate 10 from 7th Street to 7th Avenue under
the Deck Park Tunnel in downtown Phoenix and that portion of Arizona Highway 202 (Red
Mountain Freeway) from Dobson Road to McClintock Drive. Two major railroad lines cross the
Countycounty. Routes used to transport hazardous materials to and from facilities that use,
produce, or store extremely hazardous substances at or above the planning threshold quantity
are identified in their facility emergency response plans. If the routes are not present in facility
emergency response plans, the MCLEPC will request the information to be included.
Emergency Operations Plan
Annex F
329
Tab C: Facilities Listings
In accordance to Section 303 of Title III SARA/EPCRA, the plan must identify facilities that are
subject to EPCRA. This information is treated as classified for official use only but is available to
emergency planners and will not be included in this appendix. The Maricopa County Department
of Emergency Management has the locations of schools, hospitals, nursing homes, urgent care
facilities, and long-term care facilities stored in its Geographical Information System (GIS). This
information can be accessed and provided to responding fire departments in the event of an
incident at a facility storing hazardous materials or for planning purposes. The facility information
is maintained by the Maricopa County Department of Emergency Management. Some HAZMAT
facilities are located within the county's floodplains. A HAZMAT incident occurring during a flood
could cause contamination of the Salt and Gila Rivers or their tributaries. Under EPCRA,
concerned residents and the general public may request chemical information with respect to a
specific facility by submitting a written request to the MCLEPC or the AZSERC. Requestor may
initiate a request for information by contacting the MCLEPC at 602-273-1411.
Phoenix
853
Chandler
148
Mesa
231
Tempe
143
Scottsdale
144
Gilbert
188
Glendale
95
Peoria
40
Buckeye
48
Tolleson
35
Sun City
34
Goodyear
37
Surprise
28
Avondale
24
Gila Bend
11
Fountain Hills
8
Sun Lakes
8
El Mirage
7
Morristown
7
Laveen
7
Other
10
Queen Creek
6
Tonopah
6
Apache Junction
6
Sun City West
6
Wickenburg
6
Youngtown
4
New River
4
Wittman
4
Cave Creek
3
Rio Verde
3
Waddell
3
Aguila
3
Mobile
3
Cave Creek
3
Arlington
2
Carefree
2
Anthem
2
Paradise Valley
2
Perryville
2
Litchfield
1
Higley
1
Congress
1
Red Rock
1
Sentinel
1
Wintersburg
1
Guadalupe
0
Total Facilities
2,182
Emergency Operations Plan
Annex F
330
Tab D: Owner/Operator HazMat Accident/Incident Report Form
Emergency Operations Plan
Annex F
331
Tab E: Arizona HAZMAT Incident Report Form
Emergency Operations Plan
Annex F
332
Emergency Operations Plan
Annex F
333
Tab F: Supplemental Radiological Incident Report Form
Supplemental Radiological Incident Report Form
TIME OF EVENT
DATE
PERSON CALLING
ORGANIZATION
PHONE
DESCRIPTION
OF
INCIDENT
NUMBER
OF
INJURED
INJURED
EVACUATED
TO
RADIOACTIVE MATERIALS INVOLVED:
1
2
3
NAME/ISOTOPE
GAS, LIQUID OR SOLID
SEALED OR UNSEALED
ACTIVITY (CURIES)
SERIAL NUMBER
OTHER HAZARDOUS MATERIALS INVOLVED:
NAME/ISOTOPE
GAS, LIQUID OR SOLID
SEALED OR UNSEALED
ACTIVITY (CURIES)
SERIAL
NUMBER
INVOLVED
ITEM DESCRIPTION, MAKE, MODEL, SERIAL #,
ETC.
VEHICLE
DESCRIPTION
ON-SCENE CONTROLLER: NAME
AGENCY
PHONE OR RADIO FREQ
RESPONSE AGENCIES ON-SCENE
FOLLOW UP REPORT
TIME
REPORT
Emergency Operations Plan
Annex F
334
Tab G: Cost Recovery Assistance Forms
Emergency Operations Plan
Annex F
335
Emergency Operations Plan
Annex F
336
Emergency Operations Plan
Annex F
337
Emergency Operations Plan
Annex F
338
Emergency Operations Plan
Annex F
339
Emergency Operations Plan
Annex F
340
Tab H: Emergency Alert Messages Templates
Emergency Alert System (EAS) Message #1 - Take Shelter
Area Affected by the emergency: _______________________________________________
Date and time of the message being issued: _______________________________________
How long should the alert last: __________________________________________________
1.
Your attention please. This is an activation of the Emergency Alert System
2.
Stand by for an important message from the Maricopa County Emergency Operations
Center:
3.
The ______________________ has announced a hazardous material emergency at
________________________. Persons living or working within a ________ mile radius of
this location should take shelter.
4.
You do NOT have to evacuate just get inside a building. This means, if you are outside, go
inside a building and close all doors and windows.
Turn off the air conditioning system if it is running.
Lower the thermostat on any heaters that use air from outside.
Keep pets and livestock inside a building if possible.
Do not use the phone unless it is a medical or major emergency. Phone lines must be kept
open for emergency calls.
5.
For those driving through this area roll up your windows, close air vents and turn off the air
conditioner. If you are in a car, or cannot get inside a building, put a towel or piece of clothing
over your nose and mouth until indoors.
6.
This has been an announcement by the Maricopa County Emergency Operations Center
regarding the recommendations for the sheltering of all people living or working within a
______ mile radius of __________________. Stay tuned to this station for further
information.
(Runs 60 seconds)
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341
Emergency Alert System (EAS) Message #2 – Evacuation
Area Affected by the emergency: ________________________________________________
Date and time of the message being issued: _______________________________________
How long should the alert last: __________________________________________________
1.
Your attention please: This is an activation of the Emergency Alert System.
2.
Stand by for an important message from the Maricopa County Emergency Operations
Center.
3.
A hazardous materials situation is happening right now at: _________________________.
4.
This affects persons living in the areas:
5.
Please use the following evacuation routes for your neighborhood:
6.
The following centers have been set up for those being evacuated:
7.
Those living in the evacuated area should prepare to spend at least three days away from
home. Evacuation instructions include the following:
Report to evacuation center for registration, even if you do have plans to stay at the
center. Gather what your family will need for a few days. This may include:
Clothing, Bedding, medicines, personal items, important papers, checkbook, cash and
supplies for children and infants.
Don’t forget to turn off your lights and your heating and air conditioning before you
leave.
This has been an announcement by the Maricopa County Emergency Operations
Center. Stay tuned to this station for further information.
(Runs 50 seconds w/o relevant information)
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342
Emergency Alert System (EAS) Message #3 - School Evacuation
Area Affected by the emergency: ________________________________________________
Date and time of the message being issued: _______________________________________
How long should the alert last: _________________________________________________
1.
Your attention please. This is an activation of the Emergency Alert System.
2.
Stand by for instructions from the Maricopa County Emergency Operations Center. This is
an
evacuation
announcement
for
people
within
a
_____
mile
radius
of
________________________________________.
3.
Children attending schools within that radius are subject to a separate evacuation plan.
4.
Children attending
_______________________will be taken to________________.
_______________________will be taken to _______________.
_______________________will be taken to ________________.
5.
Children at these schools will be taken directly to the reception and care centers just stated.
These centers are outside the evacuated area. Parents are to meet their children at these
centers. Again….
Children attending
_______________________will be taken to_________________.
_______________________will be taken to _______________.
_______________________will be taken to ________________.
6.
DO NOT REPORT TO YOUR CHILD’S SCHOOL or call the school. Your child will be waiting
for you at the centers previously mentioned.
7.
This has been an announcement by the Maricopa County Emergency Operations Center.
Stay tuned to this station for further information or instructions.
(Runs 1:06 w/o schools or centers being listed)
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343
Tab I: Hazardous Materials Response Agencies
Municipal Fire Departments
Phone Number
Avondale
623-333-6000
Buckeye
623-349-6700
Chandler
480-782-2122
El Mirage
623-583-7968
Fountain Hills
480-837-9820
Gila Bend
602-256-7856
Gilbert
480-503-6300
Glendale
623-930-3411
Goodyear
623-932-2300
Guadalupe
480-839-1112
Mesa
480-644-2101
Peoria
623-773-7273
Phoenix
602-262-6297
Queen Creek
480-358-3360
Scottsdale
480-312-8000
Surprise
623-222-4000
Tempe
480-858-7200
Tolleson
623-936-8500
Wickenburg
928-684-7702
Youngtown
623-974-2321
Districts/Volunteer Departments
Phone Number*
Aguila Fire District
928-685-2300
Buckeye Valley Rural Fire District
623-386-5906
Circle City/ Morristown Volunteer Fire Department
602-388-9000
Daisy Mountain Fire District
623-465-7400
Harquahala Valley Fire District
928-372-4726
Sun City Fire Department
623-974-2321
Arizona Fire and Medical Authority
623-544-5400
Sun Lakes Fire District
480-895-9343
Tonopah Valley Fire District
623-393-0105
Emergency Operations Plan
Annex F
344
Assistance
Federal Bureau of Investigation/Duty Desk
623-466-1999
Department of Public Safety - Watch Commander
602-223-2212
Department of Public Safety – Dispatch
602-223-2163
United States Air Force: Luke Air Force Base – 24 hours
623-856-5800/5600
Department of Environmental Quality
Spill Release Emergency Response Unit – 24 hours
602-771-2330
1-800-234-5677
Maricopa County Department of Emergency Management
602-273-1411
National Response Center (EPA) – 24 hours
1-800-424-8802
CHEMTREC
1-800-424-9300
Arizona Department of Health Services – Bureau of
Radiation Control
602-255-4845
After hours thru DPS Watch
Commander
602-223-2212/2190
91st Civil Support Team, Weapons of Mass Destruction
602-267-2428
Agency for Toxic Substances and Disease Registry
1-800-232-4636
Good Samaritan Poison and Drug Information Center
24 hours
1-800-222-1222