220222 INDEPENDENT LABORATORY SUBSTANCE CONTRACT 2-16-22 (002).PDF

Maricopa County — Formal (2022-02-23)

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CONTRACT INDEPENDENT LABORATORY SUBSTANCE USE MONITORING & DRUG TESTING 
SERVICES 220222-CI 
 
This contract is entered into this 23rd day of February 2022 between the Maricopa County, acting through 
the Maricopa County Attorney’s Office (MCAO), and AVERHEALTH (“Contractor or Contracting 
Laboratory”), for INDEPENDENT LABORATORY SUBSTANCE USE MONITORING AND DRUG 
TESTING SERVICES.   
 
1.0 
CONTRACT TERM 
 
1.1 
This contract is for a term of one year and ten months, beginning on the 23rd day of 
February 2022 and ending the 31st day of December 2024. 
 
1.2 
The County may, at its option and with the agreement of the Contractor, renew the term 
of this contract for additional terms up to a maximum of one additional year. The County 
shall notify the Contractor in writing of its intent to extend the contract term at least thirty 
calendar days prior to the expiration of the original contract term, or any additional term 
thereafter. 
 
1.3 
CONTRACT TERMINATION 
 
Upon termination of this contract for any reason, the Contractor shall make all reasonable 
efforts for an orderly transition of its duties and responsibilities to another provider and/or 
to the County or MCAO. This may include but is not limited to preparation of a transition 
plan and cooperation with the County or MCAO or other providers in the transition and 
completion of services initiated but not completed prior to the date of termination. The 
transition includes the transfer of all records and other data in the possession, custody, or 
control of Contractor required to be provided to the County or MCAO either by the terms 
of this agreement or as a matter of law. The provisions of this clause shall survive the 
expiration or termination of this agreement. 
 
2.0 
FEE ADJUSTMENTS 
 
2.1 
Any request for a reasonable fee adjustment must be submitted not less than 60 calendar 
days prior to the current contract term expiration date or the end the County’s Fiscal Year, 
June 30th.   Any adjustment is applicable based on approval from the County. Requests 
for adjustment must be supported by appropriate documentation. If the County agrees to 
the adjusted fee, the County shall issue written approval of the change which will be 
effective upon renewal or new contract. Requests submitted after the 60- calendar day 
deadline will not be considered.   
 
3.0 
PAYMENTS 
 
3.1 
As consideration for performance of the duties described herein, County shall pay 
Contractor the sum(s) stated in Exhibit “A” 
 
3.2 
Payment shall be made upon the County’s receipt of a properly completed invoice.

SERIAL# 220222-CI 
 
3.3 
INVOICES 
 
3.3.1 
The Contractor shall submit one legible copy of their detailed invoice before 
payment(s) will be made. Incomplete invoices will not be processed. At a 
minimum, the invoice must provide the following information: 
 
• 
Company name, address, and contact information 
• 
County bill-to name and contact information 
• 
Contract serial number  
• 
County purchase order number 
• 
Invoice number and date 
 
• 
Payment terms 
• 
Date of service  
• 
Quantity (number of days or weeks or sessions) 
• 
Contract Item number(s) 
• 
Description of Purchase (services) 
• 
Extended price 
• 
Total Amount Due 
  
3.3.2 
Problems regarding billing or invoicing shall be directed to the department as 
listed on the purchase order. 
  
3.3.3 
Payment shall only be made to the Contractor by Accounts Payable through the 
Maricopa County Vendor Express Payment Program. This is an electronic funds 
transfer (EFT) process. After contract award, the Contractor shall complete the 
Vendor Registration Form accessible from the County Department of Finance 
Vendor 
Registration Web 
Site  
https://www.maricopa.gov/5169/Vendor-
Information. 
 
3.3.4 
Discounts offered in the contract shall be calculated based on the date a properly 
completed invoice is received by the County.  
  
3.3.5 
EFT payments to the routing and account numbers designated by the Contractor 
will include the details on the specific invoices that the payment covers. The 
Contractor is required to discuss remittance delivery capabilities with their 
designated financial institution for access to those details. 
 
4.0 
APPLICABLE TAXES 
 
4.1 
Payment of Taxes: The Contracting Laboratory shall pay all applicable taxes.  
 
4.2 
Tax Indemnification: Contracting Laboratory and all subcontractors shall pay all Federal, 
state, and local taxes applicable to its operation and any persons employed by the 
Contracting Laboratory. Contracting Laboratory shall require all subcontractors to hold 
MCAO and Maricopa County harmless from any responsibility for taxes, damages and 
interest, if applicable, contributions required under Federal, and/or state and local laws 
and regulations and any other costs including transaction privilege taxes, unemployment 
compensation insurance, Social Security and Worker’s Compensation. 
 
5.0 
AVAILABILITY OF FUNDS 
 
5.1 
The provisions of this contract relating to payment for services shall become effective 
when funds assigned for the purpose of compensating the Contractor as herein provided 
are actually available to County for disbursement. The County shall be the sole judge and 
authority in determining the availability of funds under this contract. County shall keep the 
Contractor fully informed as to the availability of funds. 
 
5.2 
If any action is taken by, any State agency, Federal department, or any other agency or 
instrumentality to suspend, decrease, or terminate its fiscal obligations under, or in

SERIAL# 220222-CI 
 
connection with, this contract, County may amend, suspend, decrease, or terminate its 
obligations under, or in connection with, this contract. In the event of termination, County 
shall be liable for payment only for services rendered prior to the effective date of the 
termination, provided that such services are performed in accordance with the provisions 
of this contract. County shall give written notice of the effective date of any suspension, 
amendment, or termination under this section, at least 10 days in advance. 
 
6.0 
DUTIES 
 
The Contractor shall perform all duties stated in Exhibit “B”, Scope of Work, or as otherwise 
directed in writing by MCAO. 
 
7.0 
TERMS and CONDITIONS 
 
7.1 
INDEMNIFICATION 
 
7.1.1 
INDEMNIFICATION. Each party to this contract shall hold harmless, and 
indemnify the other party and its directors, officers, agents, subcontractors, 
employees and volunteers against any and all losses, liabilities, damages, 
injuries, claims, suits, demands and legal proceedings including any direct, 
indirect or consequential loss, liability, damage, or expense, but not including 
attorneys’ fees, unless awarded by a court of competent jurisdiction, arising out 
of or in connection with the intentional, willful, wanton, reckless or negligent 
conduct arising from or to the extent alleged to be in connection with the Services 
to any Indemnified Party and any third party. However, neither Party shall be 
indemnified hereunder for any loss, liability, damage, or expense resulting from 
its sole negligence or willful misconduct. Any claim involving contributory 
negligence shall be handled so that each party is responsible and liable for its 
share of the damages and defense cost associated therewith, in proportion to its 
share of negligence. 
 
7.1.2 
The amount and type of insurance coverage requirements set forth herein will in 
no way be construed as limiting the scope of the indemnity in this section. 
 
7.1.3 
The scope of this indemnification does not extend to the sole negligence of 
Maricopa County. 
 
7.2 
INSURANCE 
 
7.2.1 
Contractor, at Contractor’s own expense, shall purchase and maintain, at a 
minimum, the herein stipulated insurance from a company or companies duly 
licensed by the State of Arizona and possessing a current AM Best, Inc. category 
rating of B++. In lieu of State of Arizona licensing, the stipulated insurance may 
be purchased from a company or companies, which are authorized to do business 
in the State of Arizona, provided that said insurance companies meet the approval 
of the County.  The form of any insurance policies and forms must be acceptable 
to the County. 
 
7.2.2 
All insurance required herein shall be maintained in full force and effect until all 
work or service required to be performed under the terms of the contract is 
satisfactorily completed and formally accepted. Failure to do so may, at the sole 
discretion of the County, constitute a material breach of this contract. 
 
7.2.3 
In the event that the insurance required is written on a claims-made basis, 
Contractor warrants that any retroactive date under the policy shall precede the 
effective date of this contract and either continuous coverage will be maintained, 
or an extended discovery period will be exercised for a period of two years 
beginning at the time work under this contract is completed.

SERIAL# 220222-CI 
 
7.2.4 
Contractor’s insurance shall be primary insurance as respects County, and any 
insurance or self-insurance maintained by County shall not contribute to it. 
 
7.2.5 
Any failure to comply with the claim reporting provisions of the insurance policies 
or any breach of an insurance policy warranty shall not affect the County’s right 
to coverage afforded under the insurance policies. 
 
7.2.6 
The insurance policies may provide coverage that contains deductibles or self-
insured retentions. Such deductible and/or self-insured retentions shall not be 
applicable with respect to the coverage provided to the County under such 
policies. Contractor shall be solely responsible for the deductible and/or self-
insured retention and County, at its option, may require Contractor to secure 
payment of such deductibles or self-insured retentions by a surety bond or an 
irrevocable and unconditional letter of credit. 
 
7.2.7 
The insurance policies required by this contract, except Workers’ Compensation 
and Errors and Omissions, shall name County, its agents, representatives, 
officers, directors, officials, and employees as additional insureds. 
 
7.2.8 
The policies required hereunder, except Workers’ Compensation and Errors and 
Omissions, shall contain a waiver of transfer of rights of recovery (subrogation) 
against County, its agents, representatives, officers, directors, officials, and 
employees for any claims arising out of Contractor’s work or service. 
 
7.2.9 
If available, the insurance policies required by this contract may be combined with 
Commercial Umbrella Insurance policies to meet the minimum limit requirements. 
If a Commercial Umbrella insurance policy is utilized to meet insurance 
requirements, the Certificate of Insurance shall indicate which lines the 
Commercial Umbrella Insurance covers. 
 
7.2.9.1 Commercial General Liability 
 
Commercial General Liability (CGL) insurance and, if necessary, 
Commercial Umbrella insurance with a limit of not less than $1,000,000 
for each occurrence, $2,000,000 Products/Completed Operations 
Aggregate, and $2,000,000 General Aggregate Limit. The policy shall 
include coverage for premises liability, bodily injury, broad form property 
damage, personal injury, products and completed operations and blanket 
contractual coverage, and shall not contain any provisions which would 
serve to limit third party action over claims. There shall be no 
endorsement or modifications of the CGL limiting the scope of coverage 
for liability arising from explosion, collapse, or underground property 
damage. 
 
7.2.9.2 Sexual molestation and physical abuse 
 
When services involve working with these groups of individuals, the 
insurance requirements in the contract need to be revised to include 
coverage for "sexual molestation and physical abuse". Coverage for 
this type of claim, or allegation, is excluded from standard general liability 
policies. Therefore, contractors whose services include working with 
and/or caring for children/elderly and disabled persons should have their 
policies specifically endorsed to include this coverage. 
 
7.2.9.3 Commercial General Liability – Occurrence Form 
 
Policy shall include bodily injury, property damage and broad form 
contractual liability coverage.

SERIAL# 220222-CI 
 
a. The policy shall be endorsed to include coverage for 
physical/sexual abuse and molestation/criminal sexual 
misconduct, with limits of no less than $5,000,000 for each 
claim (see 7.2.9.1) 
 
b. The policy shall be endorsed to include the following additional 
insured language: "Maricopa County, its subsidiary, parent, 
associated and/or affiliated entities, successors, or assigns, its 
elected officials, trustees, employees, agents, and volunteers shall 
be named as additional insureds with respect to liability arising out 
of the activities performed by, or on behalf of the Contracting 
Laboratory". 
 
7.2.9.4 Professional Liability 
 
Professional Liability insurance and, if necessary, Commercial Umbrella 
insurance, which will insure and provide coverage for Professional 
Liability of the Contractor, with limits of no less than $1,000,000 for each 
claim, and $3,000,000 aggregate claims. 
 
7.2.10 Certificates of Insurance 
 
7.2.10.1 Prior to contract award, Contractor shall furnish County with valid and 
complete Certificates of Insurance, or formal endorsements as required 
by the contract in the form provided by the County, issued by 
Contractor’s insurer(s), as evidence that policies providing the required 
coverage, conditions and limits required by this contract are in full force 
and effect. Such certificates shall identify this contract number and title. 
 
7.2.10.2 In the event any insurance policy(ies) required by this contract is (are) 
written on a claims-made basis, coverage shall extend for two years 
past completion and acceptance of Contractor’s work or services and 
as evidenced by annual certificates of insurance. 
 
7.2.10.3 If a policy does expire during the life of the contract, a renewal 
certificate must be sent to County 15 calendar days prior to the 
expiration date. 
 
7.2.10.4 Certificates of Insurance shall identify Maricopa County as the 
additional insured/certificate holder as follows: 
 
Maricopa County 
c/o Risk Management 
301 W Jefferson St, Suite 910 
Phoenix, AZ 85003 
 
7.2.11 Cancellation and Expiration Notice 
 
Applicable to all insurance policies required within the insurance requirements of 
this contract, Contractor’s insurance shall not be permitted to expire, be 
suspended, be canceled, or be materially changed for any reason without 30 days 
prior written notice to Maricopa County. Contractor must provide to Maricopa 
County, within two business days of receipt, if they receive notice of a policy that 
has been or will be suspended, canceled, materially changed for any reason, has 
expired, or will be expiring. Such notice shall be sent directly to Maricopa County 
Office of Procurement Services and shall be mailed, or hand delivered to 160 S. 
4th Avenue, Phoenix, AZ 85003, or emailed to the procurement officer noted in 
solicitation.

SERIAL# 220222-CI 
 
7.3 
INCIDENT REPORTING REQUIREMENT 
 
The Contractor shall ensure incidents involving clients are reported according to this 
Section. 
 
7.3.1 
Definitions 
 
7.3.1.1 
“Incident” means an unusual or significant event involving client(s) 
and/or staff, which requires notification to the designated authorities. 
 
7.3.1.2 
“Incident Report” means a report that is verbal or written 
communication to the MCAO as described below. 
 
7.3.2 
Notification 
 
7.3.2.1 
The Contractor shall report incidents to the MCAO by telephone at 602-
372-7300 by 5:00 pm on the next business day after the incident occurs 
or after becoming aware of the incident. The Contractor shall also 
submit a written incident report as described in Section 7.3.5 below. 
 
7.3.2.2 
The Contractor shall report incidents to law enforcement as required by 
law and according to the Contractor’s policies and procedures.  
 
7.3.3 
Health, Safety, and Welfare Incidents: The Contractor shall immediately report all 
incidents impacting the health, safety, and welfare of clients served under this 
contract to the MCAO. The Contractor shall notify MCAO of any death or 
significant physical injury occurring at any facility. Health, safety, and welfare 
incidents include the following when they occur while a client was in a contract 
service and the event occurred on Contracting Laboratory premises: 
 
a. 
Physical assault that requires medical treatment beyond first aid; 
b. 
Any medical treatment beyond first aid; 
c. 
Emergency room or urgent care visits;  
d. 
Request for emergency mental health stabilization provided by 
first responders and/or crisis intervention teams;  
e. 
Use of seclusion and/or restraint;  
f. 
Actions which pose an immediate and serious threat directed 
toward self, others, and/or individuals in the Contracting 
Laboratory’s care and/or Contracting Laboratory’s staff; 
g. 
Acts of inappropriate discipline or sexual behavior (consensual 
or not) between staff and clients; 
h. 
Any event that causes media interest in the Contracting 
Laboratory’s organization. 
 
7.3.4 
Significant Incidents: The Contractor shall report the following significant incidents 
involving clients served under this contract:   
 
a. Death of a client that occurs while client was in a contract service;  
b. Weapons possession while in a contract service; 
c. Acts by clients or staff where the Contracting Laboratory involves law 
enforcement;  
d. Traffic accidents involving clients transported by the Contracting 
Laboratory or its personnel, non-employees or transport Contracting 
Laboratory. 
 
7.3.5 
Incident Report Form: The Contractor shall use the MCAO approved Incident 
Report form to complete and submit incident reports. The Contractor must submit 
a written report to the MCAO via email to  mcaodiv@mcao.maricopa.gov not later 
than three calendar days after the incident occurs or after becoming aware of the

SERIAL# 220222-CI 
 
incident. All reports must be legible and be signed by the staff who prepared the 
report as well as by the staff who approved the report. The Contractor shall 
maintain a file of written incident reports that are available for review under this 
contract. 
 
7.3.6 
Response to Incident Reports: All incident reports will be maintained by MCAO’s 
Diversion Strategies Group as directed by the Director. Upon notification of an 
incident the Director or his or her designee will do the following:  
 
7.3.6.1 
Review the information to determine if the incident requires further 
investigation; 
 
7.3.6.2 
As necessary, direct the Contractor to initiate an internal review and/or 
request additional information and/or require specific action;  
 
7.3.6.3 
Refer the matter to any relevant authorities if necessary. 
 
7.4 
INSPECTION AND EVALUATION OF SERVICES/FACILITIES 
 
7.4.1 
The Contractor shall provide and maintain an inspection system that continuously 
ensures the services under this contract. Complete records of all inspection work 
performed by the Contractor shall be maintained and made available to MCAO 
during contract performance and for as long afterwards as the contract requires. 
 
7.4.2 
MCAO has the right to inspect all services and facilities called for by the contract, 
to the extent practicable at all times and places during the term of the contract. 
MCAO shall perform inspections in a manner that will not unduly delay the work. 
 
7.4.3 
If any of the services or facilities do not conform to contract requirements, MCAO 
may require the Contractor to perform the services again in conformity with 
contract requirements, at no cost to the County or MCAO. When the defects in 
services cannot be corrected by re-performance, the County or MCAO may: 
 
7.4.3.1 
require the Contractor to take necessary action to ensure that future 
performance conforms to contract requirements.  
 
7.4.4 
If the Contractor fails to promptly perform the services again or to take the 
necessary action to ensure future performance in conformity with Contract 
requirements, the County may terminate the contract for default. 
 
7.4.5 
MCAO may design and implement a system of program evaluation to use to 
determine the Contractor’s performance as contemplated by this contract. Such 
evaluations may, in MCAO’s sole discretion, be shared with the Contractor. 
 
7.5 
NO MINIMUM OR MAXIMUM OBLIGATION 
 
This contract does not guarantee any minimum or maximum number of referrals of 
offenders to be made by MCAO to Contractor. 
 
7.6 
BACKGROUND CHECK 
 
Contractor needs to be aware that there may be multiple background checks (Sheriff’s 
Office, County Attorney's Office, Courts, as well as Maricopa County general government) 
to determine if the Contractor’s employees or sub-contractors (including employees of 
such sub-contractors) are acceptable to do business with the County or MCAO with 
respect to providing the services contemplated by this contract. Contractor shall not allow 
any person who has not satisfactorily passed all required background checks to provide 
the services contemplated by this contract. Failure to meet these requirements may lead 
to termination of the contract.

SERIAL# 220222-CI 
 
 
7.7 
SUSPENSION OF WORK  
 
The County may order the Contractor, in writing, to suspend, delay, or interrupt all or any 
part of the work of this contract for the period of time that the County determines 
appropriate for the convenience of the County.   
 
7.8 
STOP WORK ORDER 
 
7.8.1 
The County may, at any time, by written order to the Contractor, require the 
Contractor to stop all, or any part, of the work called for by this contract. The order 
shall be specifically identified as a stop work order issued under this clause. After 
a stop-work is delivered to the Contractor, the County shall either—  
 
7.8.1.1 
 cancel the stop-work order; or  
 
7.8.1.2 
terminate the work covered by the order as provided in the Termination 
for Default or the Termination for Convenience, clause of this contract. 
 
7.9 
TERMINATION FOR CONVENIENCE 
 
Maricopa County or Contractor may terminate the resultant contract for convenience 
without further obligation by providing 90 calendar days’ notice to the Contractor or the 
County and MCAO. 
 
7.10 
TERMINATION FOR DEFAULT 
 
7.10.1 The County may, by written Notice of Default to the Contractor, terminate this 
contract in whole or in part if the Contractor fails to: 
 
7.10.1.1 perform the services required in accordance with the terms of this 
contract;  
 
7.10.1.2 perform the services required within the time frame specified in this 
contract or any approved extension;  
 
7.10.1.3 perform any of the other provisions of this contract;  
 
7.10.1.4 if the Contractor should be adjudged bankrupt or should make a 
general assignment for the benefits of its creditors, or if a receiver 
should be appointed because of its insolvency. 
 
7.10.2 The County’s right to terminate this contract under these subparagraphs may be 
exercised if the Contractor does not cure such failure within 10 business days (or 
more if authorized in writing by the County) after receipt of a Notice to Cure from 
the procurement officer specifying the failure. 
 
7.10.3 Upon termination under this paragraph, all reports prepared by the Contractor 
under this contract shall become the property of and be delivered to the 
County on demand. 
 
7.10.4 The County may, upon termination of this contract, procure, on terms and in 
the manner that it deems appropriate, materials or services to replace those 
under this contract. The Contractor shall be liable to the County for any excess 
costs incurred by the County in procuring materials or services in substitution 
for those due from the Contractor. Any claim for excess costs incurred arising 
out of this paragraph shall be itemized with descriptive detail and submitted 
to Contractor for review and acceptance. In any event no claim shall exceed 
$10,000.

SERIAL# 220222-CI 
 
 
7.10.5 The Contractor shall continue to perform, in accordance with the requirements 
of the contract, up to the date of termination, or as directed in the termination 
notice. 
  
7.11 
STATUTORY RIGHT OF CANCELLATION FOR CONFLICT OF INTEREST 
 
Notice is given that, pursuant to A.R.S. § 38-511, the County may cancel any contract 
without penalty or further obligation within three years after execution of the contract, if 
any person significantly involved in initiating, negotiating, securing, drafting, or creating 
the contract on behalf of the County is at any time while the contract or any extension of 
the contract is in effect, an employee or agent of any other party to the contract in any 
capacity or consultant to any other party of the contract with respect to the subject matter 
of the contract. Additionally, pursuant to A.R.S. §38-511, the County may recoup any 
fee or commission paid or due to any person significantly involved in initiating, 
negotiation, securing, drafting, or creating the contract on behalf of the County from 
any other party to the contract arising as the result of the contract.  
 
7.12 
CONTRACTOR LICENSE REQUIREMENT 
 
The Contractor shall procure all permits, insurance, and licenses, and pay the charges 
and fees necessary and incidental to the lawful conduct of his/her business, and as 
necessary complete any requirements, by any and all governmental or non-governmental 
entities as mandated to maintain compliance with and in good standing. The Contractor 
shall keep fully informed of existing and future trade or industry requirements, Federal, 
State and local laws, ordinances, and regulations which in any manner affect the 
fulfillment of a contract and shall comply with the same. Contractor shall immediately notify 
both Office of Procurement Services and the department of any and all changes 
concerning permits, insurance or licenses. 
 
7.13 
OFFSET FOR DAMAGES 
 
In addition to all other remedies at Law or Equity, the County may offset from any money 
due to the Contractor any amounts Contractor owes to the County for damages resulting 
from breach or deficiencies in performance of the contract. 
 
7.14 
SUBCONTRACTING 
 
The Contractor may not assign to another Contractor or subcontract to another party for 
performance of the terms and conditions hereof without the written consent of the County.   
 
7.15 
AMENDMENTS 
 
All amendments to this contract shall be in writing and approved/signed by both parties. 
Maricopa County Office of Procurement Services shall be responsible for approving all 
amendments for Maricopa County. 
 
7.16 
ADDITIONS/DELETIONS OF REQUIREMENTS 
 
The County reserves the right to add and/or delete services to a contract. If a service 
requirement is deleted, payment to the Contractor will be reduced proportionately to the 
amount of service reduced in accordance with the bid price. If additional services are 
required from a contract, prices for such additions will be negotiated between the 
Contractor and the County.

SERIAL# 220222-CI 
 
7.17 
STRICT COMPLIANCE 
 
Acceptance by County of a performance that is not in strict compliance with the terms of 
the contract shall not be deemed to be a waiver of strict compliance with respect to all 
other terms of the contract. 
 
7.18 
VALIDITY 
 
The invalidity, in whole or in part, of any provision of this contract shall not void or affect 
the validity of any other provision of the contract. 
 
7.19 
SEVERABILITY 
 
The removal, in whole or in part, of any provision of this contract shall not void or affect 
the validity of any other provision of this contract. 
 
7.20 
RIGHTS IN DATA 
 
7.20.1 The County shall have the use of data and reports resulting from a contract 
without additional cost or other restriction except as may be established by law or 
applicable regulation. Each party shall supply to the other party, upon request, 
any available information that is relevant to a contract and to the performance 
thereunder. 
 
7.20.2 Data, records, reports, and all other information generated for the County by a 
third party as the result of a contract are the property of the County and shall be 
provided in a format designated by the County or shall be and remain accessible 
to the County into perpetuity. 
 
7.21 
NON-DISCRIMINATION 
 
Contractor agrees to comply with all provisions and requirements of Arizona Executive 
Order 2009-09, including flow down of all provisions and requirements to any 
subcontractors. Executive Order 2009-09 supersedes Executive Order 99-4 and amends 
Executive Order 75-5 and is hereby incorporated into this contract as if set forth in full 
herein. During the performance of this contract, Contractor shall not discriminate against 
any employee, client, or any other individual in any way because of that person’s age, 
race, creed, color, religion, sex, disability, or national origin. (Arizona Executive Order 
2009-09 
can 
be 
downloaded 
from 
the 
Arizona 
Memory 
Project 
at 
http://azmemory.azlibrary.gov/cdm/singleitem/collection/execorders/id/680/rec/1.) 
 
7.22 
WRITTEN CERTIFICATION PURSUANT to A.R.S. § 35-393.01 
 
If vendor engages in for-profit activity and has 10 or more employees, and if this 
agreement has a value of $100,000 or more, vendor certifies it is not currently engaged 
in, and agrees for the duration of this agreement to not engage in, a boycott of goods or 
services from Israel. This certification does not apply to a boycott prohibited by 50 U.S.C. 
§ 4842 or a regulation issued pursuant to 50 U.S.C. § 4842. 
 
7.23 
CERTIFICATION REGARDING DEBARMENT AND SUSPENSION 
 
7.23.1 The undersigned (authorized official signing for the Contractor) certifies to the 
best of his or her knowledge and belief, that the Contractor, its current officers, 
and directors: 
 
7.23.1.1 are not presently debarred, suspended, proposed for debarment, 
declared ineligible, or voluntarily excluded from being awarded any 
contract or grant by any United States department or agency or any 
state, or local jurisdiction;

SERIAL# 220222-CI 
 
 
7.23.1.2 have not within 3-year period preceding this contract: 
 
7.23.1.2.1  been convicted of fraud or any criminal offense in 
connection with obtaining, attempting to obtain, or as the 
result of performing a government entity (Federal, State or 
local) transaction or contract; or 
 
7.23.1.2.2 been convicted of violation of any Federal or State antitrust 
statutes or conviction for embezzlement, theft, forgery, 
bribery, falsification or destruction of records, making false 
statements, or receiving stolen property regarding a 
government entity transaction or contract;  
 
7.23.1.3 are not presently indicted or criminally charged by a government entity 
(Federal, State or local) with commission of any criminal offenses in 
connection with obtaining, attempting to obtain, or as the result of 
performing a government entity public (Federal, State or local) 
transaction or contract; 
 
7.23.1.4 are not presently facing any civil charges from any governmental entity 
regarding obtaining, attempting to obtain, or from performing any 
governmental entity contract or other transaction; and  
 
7.23.1.5 have not within a three-year period preceding this contract any public 
transaction (Federal, State or local) terminated for cause of default. 
 
7.23.2 If any of the above circumstances described in the paragraph are applicable to 
the entity submitting a bid for this requirement, include with your bid an 
explanation of the matter including any final resolution. 
 
7.23.3 The Contractor shall include, without modification, this clause in all lower tier 
covered transactions (i.e. transactions with subcontractors or sub-subcontractors) 
and in all solicitations for lower tier covered transactions related to this contract.  
 
7.24 
VERIFICATION REGARDING COMPLIANCE WITH ARIZONA REVISED STATUTES § 
41-4401 AND FEDERAL IMMIGRATION LAWS AND REGULATIONS: 
 
7.24.1 By entering into the contract, the Contractor warrants compliance with the 
Immigration and Nationality Act (INA using E-Verify) and all other federal 
immigration laws and regulations related to the immigration status of its employees 
and A.R.S. § 23-214(A). The contractor shall obtain statements from its 
subcontractors certifying compliance and shall furnish the statements to the 
procurement officer upon request. These warranties shall remain in effect through 
the term of the contract. The Contractor and its subcontractors shall also maintain 
Employment Eligibility Verification forms (I-9) as required by the Immigration 
Reform and Control Act of 1986, as amended from time to time, for all employees 
performing work under the contract and verify employee compliance using the E-
Verify system and shall keep a record of the verification for the duration of the 
employee’s employment or at least three years, whichever is longer. I-9 forms are 
available for download at  www.uscis.gov. 
 
7.24.2 The County retains the legal right to inspect contractor and subcontractor employee 
documents performing work under this contract to verify compliance with paragraph 
7.24.1 of this section.  Contractor and subcontractor shall be given reasonable 
notice of County’s intent to inspect and shall make the documents available at the 
time and date specified.  Should the County suspect or find that the Contractor or 
any of its subcontractors are not in compliance, the County will consider this a 
material breach of the contract and may pursue any and all remedies allowed by

SERIAL# 220222-CI 
 
law, including, but not limited to: suspension of work, termination of the contract for 
default, and suspension and/or debarment of the Contractor. All costs necessary to 
verify compliance are the responsibility of the Contractor. 
 
7.25 
CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS AND REQUIREMENT TO 
INFORM EMPLOYEES OF WHISTLEBLOWER RIGHTS 
 
7.25.1 The parties agree that this contract and employees working on this contract will 
be subject to the Contractor employee whistleblower protections established by 
Title 41 U.S.C. § 4712 and Section 3.908 of the Federal Acquisition Regulation. 
 
7.25.2 Contractor shall inform its employees in writing, in the predominant language of 
the workforce, of employee whistleblower rights and protections under 41 U.S.C. 
§ 4712, as described in Section 3.908 of the Federal Acquisition Regulation. 
Documentation of such employee notification must be kept on file by Contractor 
and copies provided to County upon request. 
 
7.25.3 Contractor shall insert the substance of this clause, including this paragraph, in 
all subcontracts over the simplified acquisition threshold ($250,000 as of fiscal 
year 2018). 
 
7.26 
INFLUENCE 
 
7.26.1 As prescribed in MC1-1203 of the Maricopa County Procurement Code , any 
effort to influence an employee or agent to breach the Maricopa County or MCAO 
Ethical Code of Conduct or any ethical conduct may be grounds for disbarment 
or suspension.   
 
7.26.2 An attempt to influence includes, but is not limited to: 
 
7.26.2.1 A person offering or providing a gratuity, gift, tip, present, donation, 
money, entertainment or educational passes or tickets, or any type of 
valuable contribution or subsidy that is offered or given with the intent to 
influence a decision, obtain a contract, garner favorable treatment, or gain 
favorable consideration of any kind. 
 
7.26.3 If a person attempts to influence any employee or agent of Maricopa County, the 
chief procurement officer, or his designee, reserves the right to seek any remedy 
provided by the Maricopa County Procurement code, any remedy in equity or in 
the law, or any remedy provided by this contract.   
 
7.27 
ACCESS TO AND RETENTION OF RECORDS FOR THE PURPOSE OF AUDIT 
AND/OR OTHER REVIEW 
 
7.27.1 In accordance with Section MC1-373 of the Maricopa County Procurement Code, 
Contractor agrees to retain all books, records, accounts, statements, reports, 
files, and other records and back-up documentation relevant to this contract for 
six years after final payment or until after the resolution of any audit questions 
which could be more than six years, whichever is latest. The County, Federal or 
State auditors and any other persons duly authorized by the department shall 
have full access to, and the right to examine, copy, and make use of, any and all 
said materials except those materials containing materials protected under 
privacy laws. 
 
7.27.2 If the Contractor’s books, records, accounts, statements, reports, files, and other 
records and back-up documentation relevant to this contract are not sufficient to 
support and document that requested services were provided, the Contractor 
shall reimburse Maricopa County for the services not so adequately supported 
and documented.

SERIAL# 220222-CI 
 
 
7.28 
CONFIDENTIAL INFORMATION 
 
7.28.1 Any information obtained in the course of performing this contract may include 
information that is proprietary or confidential to the County, MCAO or to the 
person or persons who are the recipients of the services being provided by the 
Contractor. This provision establishes the contractor’s obligation regarding such 
information. 
 
7.28.2 The Contractor shall establish and maintain procedures and controls that are 
adequate to assure that no information contained in its records and/or obtained 
from the County, MCAO or from others in carrying out its functions (services) 
under the contract shall be used by or disclosed by it, its agents, officers, or 
employees, except as required to efficiently perform duties under the contract. 
The Contractor’s procedures and controls, at a minimum, must be the same 
procedures and controls it uses to protect its own proprietary or confidential 
information. If, at any time during the duration of the contract, the County or 
MCAO determines that the procedures and controls in place are not adequate, 
the Contractor shall institute any new and/or additional measures requested by 
the County within 15 calendar days of the written request to do so. 
 
7.28.3 Any requests to the Contractor for County or MCAO proprietary or confidential 
information shall be referred to the County or the MCAO custodian of records for 
review and approval, prior to any dissemination.  
  
7.29 
PUBLIC RECORDS 
 
Under Arizona law, all offers submitted and opened are public records and must be 
retained by the County at the Maricopa County Office of Procurement Services according 
to retention polices. Offers shall be open to public inspection and copying after contract 
award and execution, except for such offers or sections thereof determined to contain 
proprietary or confidential information by the Office of Procurement Services. If an offeror 
believes that information in its offer or any resulting contract should not be released in 
response to a public record request under Arizona law, the offeror shall indicate the 
specific information deemed confidential or proprietary and submit a statement with its 
offer detailing the reasons that the information should not be disclosed. Such reasons 
shall include the specific harm or prejudice which may arise from disclosure. The records 
manager of the Office of Procurement Services shall determine whether the identified 
information is confidential pursuant to the Maricopa County Procurement Code. 
 
7.30 
FEES 
 
Contractor warrants that fees extended to the County under this contract are no higher 
than those paid by any other client for these services. Fees charged shall be reasonable 
and are established at the beginning of the contract period. Any request for an increase 
in fee shall be subject to approval by the County.    
 
7.31 
 AUDIT DISALLOWANCES 
 
If at any time, County determines that a cost for which payment has been made is a 
disallowed cost, such as overpayment, the County shall notify the Contractor in writing 
of the disallowance. County shall also state the means of correction, which may be 
but shall not be limited to adjustment of any future claim submitted by the Contractor 
by the amount of the disallowance, or to require repayment of the disallowed amount 
by the Contractor.

SERIAL# 220222-CI 
 
7.32 
INTEGRATION 
 
This contract represents the entire and integrated agreement between the parties and 
supersedes all prior negotiations, proposals, communications, understandings, 
representations, or agreements, whether oral or written, expressed, or implied. 
 
7.33 
RELATIONSHIPS 
 
In the performance of the services described herein, the Contractor shall act solely as an 
independent contractor, and nothing herein or implied herein shall at any time be 
construed as to create the relationship of employer and employee, co-employee, 
partnership, principal and agent, or joint venture between the County and the Contractor. 
 
7.34 
UNIFORM ADMINISTRATIVE REQUIREMENTS 
 
By entering into this contract, the Contractor agrees to comply with all applicable 
provisions of Title 2, Subtitle A, Chapter II, Part 200—UNIFORM ADMINISTRATIVE 
REQUIREMENTS, COST PRINCIPLES, AND AUDIT REQUIREMENTS FOR FEDERAL 
AWARDS contained in Title 2 C.F.R. § 200 et seq. 
 
7.35 
GOVERNING LAW 
 
This contract shall be governed by the laws of the state of Arizona. Venue for any actions 
or lawsuits involving this contract will be in Maricopa County Superior Court, sitting in 
Phoenix, Arizona. 
 
7.36 
ORDER OF PRECEDENCE 
 
In the event of a conflict in the provisions of this contract, scope of work, request for 
proposal and Contractor’s license agreement, if applicable, the terms of this contract shall 
prevail. 
 
7.37 
DISPUTES 
 
Any matter which cannot be resolved by the parties will be submitted for review to the 
Maricopa County Attorney or designee. The decision of the Maricopa County Attorney or 
designee is the final determination of the matter. The parties retain the right to pursue any 
judicial remedies available under Arizona law. 
 
7.38 
INCORPORATION OF DOCUMENTS 
 
The following are to be attached to and made part of this Contract: 
 
7.38.1 Exhibit A, Vendor Information and Program Fees; 
 
7.38.2 Exhibit B, Scope of Work; 
 
 
NOTICES: 
 
All notices given pursuant to the terms of this contract shall be addressed to MCAO with 
a copy going to Office of Procurement Services: 
 
For MCAO: 
 
Maricopa County Attorney’s Office  
Administration Division 
Grant and Contract Administrator 
225 W Madison St, 6th Floor  
Phoenix, Arizona 85003

SERIAL# 220222-CI 
 
 
 
For Office of Procurement Services: 
 
Maricopa County 
Office of Procurement Services 
160 S. 4th Avenue 
Phoenix, Arizona 85003-1647 
 
 
For Contractor: 
 
Avertest, LLC dba Averhealth 
2916 W Marshall Street, Suite A 
Richmond, VA 23230

SERIAL# 220222-CI 
IN WITNESS WHEREOF, this Contract is executed on the date set forth above. 
CONTRACTING LABORATORY 
________________________________________________ 
AUTHORIZED SIGNATURE 
________________________________________________ 
PRINTED NAME AND TITLE 
________________________________________________ 
ADDRESS 
________________________________________________ 
DATE 
MARICOPA COUNTY 
CHAIRMAN, BOARD OF SUPERVISORS 
DATE 
ATTESTED: 
CLERK OF THE BOARD 
DATE 
APPROVED AS TO FORM: 
DEPUTY COUNTY ATTORNEY  
DATE 
Jason Herzog, Chief Executive Officer
2916 W Marshall St, Ste A, Richmond VA 23230
2/18/2022
2/18/2022

SERIAL# 220222-CI 
 
EXHIBIT A 
VENDOR INFORMATION AND PROGRAM FEES 
 
SERIAL 220222-CI 
NIGP CODE: 
RESPONDENT'S NAME: 
Avertest LLC dba Averhealth. 
COUNTY VENDOR NUMBER: 
VS0000003453 
ADDRESS: 
2916 W. Marshall St  Ste A 
Richmond, VA 23230 
P.O. ADDRESS: 
  
TELEPHONE NUMBER: 
840-977-0443 
FACSIMILE NUMBER: 
WEB SITE: 
CONTACT (REPRESENTATIVE): 
Courtney Clements 
REPRESENTATIVE'S E-MAIL ADDRESS: 
cclements@averhealth.com 
 
 
PAYMENT TERMS: 
Net 30 
 
 
1.0    PRICING: 
Fee/Rate Per Class 
Service 
Price per Unit of Service  
Standard Panel comprised of any of five (5) of the following drugs 
plus ETG or other Specialty Drug: 
Amphetamines (amphetamines, ecstasy, methamphetamines), 
barbiturates, benzodiazepines, cannabinoids (THC), cocaine, 
ecstasy, methadone, methamphetamine, opiates (morphine, 
heroin, hydrocodone, hydromorphone, oxycodone, oxymorphone) 
PCP, and propoxyphene  
$13.90 / 6 panel* 
 
*The above pricing is based 
on Averhealth’s contract with 
Maricopa County and is 
subject to change as such 
*The above pricing does not 
allow for a sliding scale fee 
structure and will change 
should MCAO decide to 
implement a sliding scale fee 
structure. 
*The above pricing applies to 
the initial year of service. 
Each subsequent year of 
service will see a price 
increase of 3%.. 
Standard Drug Add-on List: 
Amphetamines (amphetamines, ecstasy, methamphetamines), 
barbiturates, benzodiazepines, cannabinoids (THC), cocaine, 
ecstasy, methadone, methamphetamine, opiates (morphine, 
heroin, hydrocodone, hydromorphone, oxycodone, oxymorphone) 
PCP, and propoxyphene 
$0.50 / test 
Specialty Drug Add-on List: 
Buprenorphine, Carisoprodol, ETG, Fentanyl, Gabapentin, Heroin, 
Ketamine, LSD, Meperidine, Tramadol, or Zolpidem  
$2.50 / test 
Synthetic Cannabinoids Urine Analysis 
$25.00 / test 
Synthetic Stimulants Urine Analysis (Bath Salts) 
$35.00 / test 
Standard Oral Fluid Panel (Benz, Coc, Meth, Opiates, & THC) 
$19.50 / panel 
Oral Fluid Add-ons 
(buprenorphine, methadone, oxycodone, and tramadol 
$1.00 / panel 
BAC Only 
$3.00 / test 
Hair Test 
$145.00 / panel 
Transdermal 
$75.00 / panel

SERIAL# 220222-CI 
 
Standard Confirmation Test 
$15.00 / test 
Expert Witness Testimony$ 
$750.00 / 2-day session 
Litigation Packet 
$150.00 / packet 
Case Management System 
Included, no charge 
Random Selection 
Included, no charge 
Client Notification 
Included, no charge 
Video Testimony 
Included, no charge 
Training & Consultation Sessions 
Included, no charge 
Participation in Agency Staffing Sessions 
Included, no charge

SERIAL# 220222-CI 
 
EXHIBIT B 
SCOPE OF WORK 
 
 
1.0 
COUNTY ATTORNEY AUTHORITY AND REFERRALS: PURPOSE: 
 
1.1 
Pursuant to A.R.S. §§ 11-361 et seq., the Maricopa County Attorney (“County Attorney”) has 
the authority, as an alternative to prosecution, to divert or defer, before a guilty plea or a trial, 
the prosecution of an eligible person who is accused of committing a crime. Per this authority, 
the County Attorney has established a Felony Diversion Program.  This Scope of Work (SOW) 
is for the Contracting Laboratory to administer substance use monitoring and drug testing 
services for the Felony Diversion Program for adult offenders referred to the Maricopa County 
Attorney’s Office (MCAO) for eligible felony offenses. 
 
1.2 
The County Attorney is solely responsible for determining which offenders are eligible for the 
MCAO Felony Diversion Program, which will be administered by a separate Contractor.   
 
1.3 
All contacts between the Contracting Laboratory, offenders, and MCAO staff shall be conducted 
with professionalism, fairness, respect, and dignity to the offender. The offender shall not be 
discriminated against based on race, national origin, religion, gender, sexual orientation, age, 
disability, marital status, diagnosis, or source of payment, or ability to pay. 
 
1.4 
The Contractor of the MCAO Felony Diversion Program shall conduct a comprehensive, 
validated assessment of the referred offender and recommend and institute a treatment plan, 
along with the requirements for substance use monitoring and drug testing.  The Contractor for 
the MCAO Felony Diversion Program will refer the offender to the Contracting Laboratory for drug 
testing, along with prescribed drug testing panels and frequency parameters while in the MCAO 
Felony Diversion Program.  Drug testing compliance and results will be a consideration of the 
offender’s overall successful or unsuccessful completion of the program.   
 
1.5 
The only MCAO authorized methods of drug testing and substance use monitoring shall be 
urinalysis and direct observation; however, the Contractor of the MCAO Felony Diversion 
Program may seek approval from the Director of the MCAO Diversion Strategies Group for other 
authorized methods due to the offender’s exigent circumstances on a case by case basis.  If 
other authorized methods for case specific offenders are approved by MCAO, the Contractor of 
the MCAO Felony Diversion Program shall notify the Contracting Laboratory via their Information 
Management System (IMS).  
 
2.0  
PROGRAM REQUIREMENTS:  
 
The Contracting Laboratory shall:  
 
2.1  
Furnish all labor, materials, and equipment necessary to perform the work required. 
 
2.2 
Have capabilities to monitor or test by a variety of methods including but not limited to: 
urinalysis, hair, oral swab, or other methods that are accredited by the College of American 
Pathologists for Forensic Drug Testing (CAP-FDT).   
 
2.3 
Have the capability of conducting both initial and confirmatory testing including Liquid 
Chromatography/Mass Spectrometry (LC/MS) for urine specimens. 
 
2.4 
Work with MCAO and the Contractor for the MCAO Felony Diversion Program for the 
establishment of “standard” drug testing panels based on the Contracting Laboratory, 
evidence-based recommendations, and the requirements of the MCAO.  The Contracting 
Laboratory shall provide the ability for MCAO and/or the Contractor of the MCAO Felony 
Diversion Program to modify the combination of substances within a panel for all drug testing 
instances (single test or otherwise) based on prices detailed in Exhibit A.  
 
2.5 
Be capable of testing for the following substances, including but not limited to:

SERIAL# 220222-CI 
 
 
2.5.1 
Amphetamine/methamphetamine, Barbiturates, Benzodiazepines, Buprenorphine, 
Carisoprodol (Soma), Cocaine, EtG, Heroin, MDMA (Ecstasy), Methadone, Opiates, 
Oxycodone, Phencyclidine (PCP), Propoxyphene, THC, LSD, Fentanyl, Ketamine, 
Spice, Tramadol, and Bath Salts;  
 
2.5.2 
Synthetic, designer and emerging drugs of abuse as tests become available. 
 
2.6 
Utilize instrumented laboratory testing methodologies, including heterogeneous and 
homogenous 
immunoassay, 
enzyme-linked 
immunosorbent 
(ELISA), 
and 
liquid 
chromatography tandem mass spectrometry (LC-MS/MS).  Confirmation testing shall be 
conducted via LC-MS/MS.   
 
2.7 
Send electronic test results for initial screens of standard substances as defined by the 
Contracting Laboratory to the Contractor for the MCAO Felony Diversion Program within 24 
business hours of receipt of collection.  Instrument processing time for some specialized panels 
(synthetic cannabinoids, “street fentanyl”, etc.) require five (5) days.  Hair and sweat patch 
specimens require one (1) to three (3) additional days to analyze.  
 
2.8 
Meet the following Collection Site Requirements:  
 
2.8.1 
Contracting Laboratory shall have collection sites at key geographic locations 
throughout Maricopa County that will adequately serve and be convenient to 
participating MCAO Felony Diversion Program offenders. The geographic map 
containing the approved locations currently utilized by the Maricopa County Adult 
Probation Department shall suffice for MCAO. The ideal locations shall be close to bus 
lines and meet all requirements pertaining to the Americans with Disabilities Act;  
 
2.8.2 
Contracting Laboratory shall provide prompt service to MCAO offenders.  No offender 
shall wait longer than 30 minutes before receiving drug testing services;  
 
2.8.3 
Secure their premises at all times;  
 
2.8.4 
Contracting Laboratory hours of operation shall include traditional business hours and 
weeknights, with consideration for weekends and holiday availability. Conduct 
specimen collection in accordance with an established and published schedule. Any 
changes in the hours of operation must be approved in advance by MCAO; and   
 
2.8.5 
Contracting Laboratory Staff (including same gender) to offender ratio shall safely and 
effectively meet the needs of offenders.  Service delivery shall be culturally relevant 
and linguistically appropriate to the population served. 
 
2.9 
Drug Testing Procedure Requirements - Chain of Custody Requirements: 
 
2.9.1 
Adhere to chain of custody procedures to maintain control and accountability of 
specimens from receipt through completion of testing, reporting of results, during 
storage and continuing until final disposition of specimen(s);  
 
2.9.2 
Contracting Laboratory shall use an electronic Information Management System (IMS) 
that shall generate a legally defensible electronic chain of custody that fully integrates 
donor demographic data (name, gender age, case manager, etc.) and tracks the 
specimen during all phases of the testing process.  
 
2.9.3 
Chain of custody will be electronic and accessible to the MCAO via the Contracting 
Laboratory’s IMS.  
 
2.9.4 
Upon request from MCAO, the Contracting Laboratory shall provide a packet of 
discovery information including a notarized statement of testing, test description and 
General Laboratory Procedures, summary of events, copy of results, chain of custody

SERIAL# 220222-CI 
 
forms and any confirmatory results obtained on the sample. The discovery packet shall 
be received by MCAO within seven (7) days of request. 
 
2.9.5 
Require the offender to review the information on the label which shall include:  
 
2.9.5.1 Offender’s name;  
 
2.9.5.2 Date the specimen was collected; and  
 
2.9.5.3 Offender’s initials indicating the information is accurate.  
 
2.9.6 
Require the offender to initial and affix the label to the specimen container.  
 
2.9.7 
Require the laboratory’s employee of the same gender as the offender to visually 
observe the collection of the urine specimen and ensure the offender keeps the 
specimen container in view at all times prior to its being sealed and labeled. 
 
2.10 
Drug Testing Procedure Requirements - Collection of Urine Specimen Procedures 
Requirements: 
 
2.10.1 The collection area shall contain a private urination room, sink, and writing surface;  
 
2.10.2 Preparations shall be made to ensure the offender cannot dilute the specimen;  
 
2.10.3 Materials shall be readily available (sealed specimen containers, labels, and chain of 
custody forms);  
 
2.10.4 A process for accurately identifying the offender shall be in place; 
 
2.10.5 The chain of custody form shall be filled out neatly and accurately; 
 
2.10.6 Steps shall be taken to prepare the offender in order to obtain an acceptable forensic 
urine specimen (e.g., instructed to wash his/her hands, remove jackets, coats, gloves 
or hats that can conceal contraband);  
 
2.10.7 Clear instructions provided to collect at least 30 ml of urine;  
 
2.10.8 Procedures for sealing and labeling the specimen shall be included in the instructions;  
 
2.10.9 Instructions for documentation shall be provided (for example, a refusal by the offender 
to sign the label);  
 
2.10.10 Specimen shall be kept in a secure location at all times while in the laboratory's control;  
 
2.10.11 Contracting Laboratory’s employees who work in this capacity shall receive training, 
upon initial hiring and annually, that outlines the standard procedures for the collection 
of urine samples;  
 
2.10.12 The Contractor of the MCAO Felony Diversion Program shall be notified within 24 
business hours utilizing an approved Incident Form which shall be completed in its 
entirety of any offender falsifying or tainting their specimen or utilizing any device in 
order to provide a false specimen.  This shall include any specimen provided by the 
offender that does not meet the accepted temperature requirement of a valid 
specimen;  
 
2.10.13 Identify testing methodology and cutoff levels used for each specimen testing positive;  
 
2.10.14 Require one sample per test. Urine samples or portions of urine samples shall not be 
combined for any purpose;

SERIAL# 220222-CI 
 
 
2.10.15 Secure refrigerators and freezers used for specimen storage with a lock, in addition to 
the room lock, when the laboratory is not in use;  
 
2.10.16 Require all urine tests to be an instrumented immunoassay thereby meeting the 
requirements of the Food and Drug Administration (FDA) or CAP-FDT for commercial 
distribution of those drugs that can be detected by an immunoassay technique;  
 
2.10.17 Retest the positive urine drug sample by GC/MS or LC/MS only upon written approval 
of a supervisor with the Contractor of MCAO Felony Diversion Program; and  
 
2.10.18 Following discovery of any suspect or inconsistent confirmation, the Contracting 
Laboratory shall be required to retest the specimen and conduct a check for operator 
error. 
 
2.11 
Laboratory Requirements:  
 
2.11.1 Obtain and maintain accreditation in good standing by CAP-FDT, Clinical Laboratory 
Improvement Amendment (CLIA) and Drug Enforcement Agency (DEA);  
 
2.11.2 Notify the MCAO on loss of accreditation for non-compliance within 72 hours of receipt. 
The Contracting Laboratory shall have 30 days from notification of the MCAO to regain 
their accreditation. Failure to do so may result in termination of this contract.   
 
2.11.3 Require all urine specimens be tested at cutoff levels that meet or exceed the levels of 
sensitivity established by CAP-FDT; 
 
2.11.4 Comply with applicable provisions of any state licensure requirements;  
 
2.11.5 Comply with state and federal legislation and case law regarding privacy of drug testing 
results and release of such information;  
 
2.11.6 Maintain all positive test specimens for a minimum of one year from date of collection;  
 
2.11.7 Negative test specimens may be discarded immediately upon identifying the negative 
results from the test;  
 
2.11.8 Provide the MCAO and the Contractor of the MCAO Felony Diversion Program with 
drug testing data as requested and any explanation of test results and laboratory policy 
and procedure;  
 
2.11.9 As required, provide court testimony relevant to any issue involved with the testing and 
or collection of a specimen;  
 
2.11.10 Participate in performance testing at least three (3) times per year conducted by the 
College of American Pathologists, American Association of Bio-Analysts or any other 
performance testing agency approved by the MCAO.  The proficiency testing 
program(s) shall be approved for both initial and confirmatory urine drug testing. 
Results of performance testing shall be made available to MCAO upon request;  
 
2.11.10.1 Failure to meet a passing or acceptable level of performance on a test shall 
be cause for suspension of screening until remedial action is taken, and 
another performance test has been completed in which a passing or 
acceptable level of performance and no false positive confirmations are 
achieved. 
 
2.11.10.2 MCAO shall be notified within 24 hours of any failed performance test.

SERIAL# 220222-CI 
 
2.11.11 Following discovery of any false positive test result(s), the Contracting Laboratory shall 
immediately:  
 
2.11.11.1 Suspend the screening until appropriate remedial action is taken and 
another performance test has been completed in which no false positive 
confirmations are achieved; 
 
2.11.11.2 Document all action taken in response to the false positive result; and  
 
2.11.11.3 Retest any positive test results obtained in a reasonable time prior to and 
after the false positive. 
 
2.12 
Attend workshops or training at the contractor’s expense sponsored by the MCAO if required by 
the County Attorney.  Provide training at no additional cost to MCAO personnel as requested by 
the Director of the MCAO Diversion Strategies Group.  Training may incorporate information 
regarding the testing of urine specimens, chain of custody, threshold limits of positive 
specimens, confirmatory testing and methods of specimen falsification, use of the Contracting 
Laboratory’s website, current drug trends in Maricopa County, and emerging drug testing 
strategies. The Contracting Laboratory may be requested to conduct tours of their facility for 
MCAO authorized employees, agents, or assigns (“MCAO Authorized Persons”) or the 
Contractor for the MCAO Felony Diversion Program.   
 
2.13 
Designate and update as needed, one (1) point of contact at the staff level for purposes of 
communication regarding MCAO Diversion cases.  
 
2.14 
All Contracting Laboratory forms (to include informational flyers, brochures, working documents, 
etc.) used and given to offenders for any MCAO Diversion Program shall be submitted to the 
County Attorney or her duly MCAO Authorized Persons in advance and approved by the 
County Attorney prior to implementation. The Contracting Laboratory shall not in any manner 
represent the County Attorney, MCAO Felony Diversion Program, or MCAO. 
 
2.15 
Provide the Contractor for the MCAO Felony Diversion Program or the County Attorney or her 
duly MCAO Authorized Persons any drug testing data as requested. 
 
2.16 
Have written procedures for collection of urine specimens available to contractor’s employees 
working in this capacity. 
 
2.17 
Have an automated records management system with redundant systems capable of fully 
integrating data.  Technical staffing and capacities to manage and store historical records with 
a scope of up to 50,000 offender records. 
 
2.18 
Establish reasonable Contracting Laboratory fees.  Accept multiple forms of payment such as: 
cash, debit cards, and credit cards as payment for services and/or the ability to bill private 
insurance or the Arizona Health Care Cost Containment System (AHCCCS) to cover treatment 
or education costs. 
 
2.19 
Establishment of Fee Structure and Notifications:  
 
2.19.1 The Contracting Laboratory shall establish a fee structure for substance use testing 
services as described in Exhibit A.  The Contracting Laboratory shall provide a copy of 
this fee structure to the County Attorney via the MCAO Diversion Strategies Group. 
The fee structure must be approved by the County Attorney prior to implementation.   
 
The Contracting Laboratory shall provide their fee structure as required in 2.19.1 to the 
Contractor of the MCAO Felony Diversion Program.   The Contractor of the MCAO 
Felony Diversion Program shall notify the offender of his or her monetary responsibility 
for drug testing prior to the commencement of services.

SERIAL# 220222-CI 
 
2.19.2 The Contracting Laboratory may be required in the future to establish a Sliding Scale 
based upon Federal Poverty Guidelines (FPLs). When required, the Contracting 
Laboratory shall provide a copy of this Sliding Scale to the County Attorney via the MCAO 
Diversion Strategies Group. The Sliding Scale must be approved by County Attorney 
prior to implementation and provided to the Contractor of the MCAO Felony Diversion 
Program as required in 2.19.1.  
 
2.19.3 Should the Contracting Laboratory institute a Sliding Scale in the future, the Contracting 
Laboratory shall maintain records of discounts and fee waivers.  These records shall be 
available on request by the MCAO Diversion Strategies Group Director and will be 
reviewed during contract monitoring activities.  Records shall include:  
 
2.19.3.1 Total number of offenders receiving a discount or fee waiver for drug testing; 
 
2.19.3.2 Total number of offenders receiving a discount or fee waiver within each tier 
of their Sliding Scale;   
 
2.19.3.3 At the case file level: documentation on whether a discount or waiver of fees 
was accepted or refused;  
 
2.19.3.4 At the case file level: the actual amount of discount or waiver of fees the 
offender was eligible for; and 
 
2.19.3.5 At the case file level: the effective date of the discount or waiver of fees the 
offender was eligible for.  
 
2.20 
Contracting Laboratory Drug Testing Fees and Ability to Drug Test:  
 
2.20.1 The Contracting Laboratory may collect the agreed upon fee prior to administering the 
drug test. Failure to pay the required amount shall result in the offender being unable 
to submit to drug testing.  If the offender fails to pay the required fee for the drug test, 
the Contracting Laboratory may determine not to administer the test and, in such event, 
by the end of the same business day, the Contractor shall communicate the offender’s 
non-payment and the offender’s stated reason for non-payment, if any, to the 
Contractor of the MCAO Felony Diversion Program.   
 
2.20.2 The Contracting Laboratory may allow offenders to prepay for drug testing.  
 
2.21 
Should public monies become available to the MCAO for diversion drug testing, these funds 
may, at the discretion of the County Attorney, be used in whole or part to offset discounts and 
waivers provided by the Contracting Laboratory to the offender for drug testing services based 
upon their approved fee structure and/or Sliding Scale.  The Contracting Laboratory shall 
invoice MCAO on a monthly basis for the preceding month for reimbursement.  The invoice 
shall include: specific diversion program, offender’s name, date of service, type of service, 
quantity of service(s), billed amount, and offender payment.  The use of public monies is subject 
to applicable legal requirements, applicable approval processes/requirements, fiscal agent 
conditions and requirements, expiration date, and available balance.  Contractor 
reimbursement is contingent on the availability of funds.   
 
2.22 
Retain adequate accounting and case reconciliation records for review by the County Attorney 
and/or MCAO Authorized Persons. 
 
2.23 
Upon email notification from the Contractor of the Felony Diversion Program that a defendant 
resides outside of Maricopa County, Arizona, the Contracting Laboratory shall verify if there is 
a collection site currently operating within thirty (30) miles from their home or business address 
and communicate operating information to the Contractor of the Felony Diversion Program 
within three (3) business days.  If such collection site exists, the Contracting Laboratory shall 
assist the Contractor of the Felony Diversion Program to set up drug testing services.

SERIAL# 220222-CI 
 
2.24 
Direct Service Standards:  
 
2.24.1 Inform the offender of drug testing rules, which includes but is not limited to 
confidentiality, offender rights, and expected behavior; obtain their written consent for 
Release of Information. Document in the offender’s case file;  
 
2.24.2 Inform the offender of drug testing requirements so the offender understands expected 
performance and criteria for successful completion. Document in the offender’s case 
file;  
 
2.24.3 Report drug testing laboratory results to the Contractor of the MCAO Felony Diversion 
Program within the applicable timeframe as outlined in Section 2.7; and                              
 
2.24.4 Report all incidents to the Contractor of the MCAO Felony Diversion Program related 
to offender specimen manipulation at Contracting Laboratory. Examples include: 
specimen adulteration, offender’s use of a device while submitting the specimen, 
failure to comply with monitoring staff directives, or offender’s substitute of urine 
sample.  Document in the offender’s case file.   
 
3.0 
CONTRACTOR QUALIFICATION REQUIREMENTS: 
 
3.1 
The Contracting Laboratory shall hold and maintain during the performance of this contract, a 
current, applicable Clinical Laboratory Improvement Amendment (CLIA) certification, a College 
of American Pathologists for Forensic Drug Testing (CAP-FDT) accreditation, and Drug 
Enforcement Administration (DEA) certification that are in good standing, for each facility from 
which services shall be provided.  
 
3.2 
If allowed by Medicaid/AHCCCS, the Contracting Laboratory shall be an AHCCCS provider 
and contract with at least one (1) Complete Care Plan serving the Central Region Geographical 
Service Area.  However, it is the preference of MCAO that the Contracting Laboratory contract 
with all Complete Care Plans serving the Central Region Geographical Service area.    
 
3.3 
The Contracting Laboratory shall provide drug testing and monitoring services centered on 
evidence-based practices as recommended by the National Association of Drug Court 
Professionals (NADCP) and American Society of Addiction Medicine (ASAM).  
 
3.4 
Further, the Contractor shall protect information and records protected by federal confidentiality 
rules (e.g., 42 CFR Part 2 and HIPAA Rules at 45 CFR Parts 160, 162, and 164) and state 
confidentiality rules (e.g., A.R.S. §§ 12-2291 et seq.), and ensure that Contractor and its 
employees and subcontractors comply with said rules and employ all administrative and 
physical safeguards as may be required by law to protect confidential information.  The 
Contractor shall be responsible for ensuring the execution of any business associate 
agreements, qualified service organization agreements, and nondisclosure/confidentiality 
agreements that may be required under federal and state confidentiality rules. 
 
4.0 
CONTRACTOR REPORTING REQUIREMENTS:  
 
4.1 
Contracting Laboratory shall have the capability to transmit updates regarding offender 
enrollment via one or more of the following: 1) Manual email to: mcaodiv@mcao.maricopa.gov  
2) Manual entry into the MCAO Diversion portal, 3) Automatically via Extensible Markup 
Language (XML), or 4) Automatically or manually via a delimited file. Contractor transmitting 
information using Options 3 or 4 must do so using a schema/format to be provided by MCAO.   
 
4.2 
Contracting Laboratory shall provide secure access to MCAO to obtain program metrics and 
offender case records, for access at any time and indefinite storage for duration of this contract.  
 
4.3 
The Contracting Laboratory will provide additional data and information to the County Attorney 
and MCAO Authorized Persons, as requested.

SERIAL# 220222-CI 
 
5.0 
CONTRACTOR PERFORMANCE REQUIREMENTS:  
 
5.1 
All contacts between the Contracting Laboratory, offenders, and MCAO staff shall be 
conducted with professionalism, fairness, respect, and dignity to the offender. The offender 
shall not be discriminated against based on race, national origin, religion, gender, sexual 
orientation, age, disability, marital status, diagnosis, or source of payment, or ability to pay.  
 
5.2 
The MCAO Grants and Contract Administrator shall act as Contract Administrator. 
 
5.3 
Successful performance shall be determined by Contracting Laboratory compliance with the 
terms of the contract. 
 
5.4 
Contracting Laboratory non-performance may result in a possible suspension or 
termination of the contract.