220151-CONTRACT-TELEVERDE FOUNDATION.PDF
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SERIAL # 220151-RFP
CONTRACT MARICOPA COUNTY WORKFORCE MARICOPA COUNTY
WORKFORCE DEVELOPMENT JOB SEEKER INITIATIVES 220151-RFP
This contract is entered into this 26th day of January 2022 (effective 1st day of February 2022) by and
between Maricopa County (“County”), a political subdivision of the State of Arizona, and TELEVERDE
FOUNDATION, an Arizona corporation (“Contractor”) for the purchase of targeted, evidence-based, and/or
best practice workforce programs and services to job seekers, especially those who have been
disproportionately affected by the COVID-19 pandemic.
1.
CONTRACT TERM
This contract is for a term of one year and six months, beginning on the 1st of February 2022 and
ending the 31st of July 2023.
2.
OPTION TO RENEW
The County may, at its option and with the concurrence of the Contractor, renew the term of this
contract up to a maximum of two additional year(s), (or at the County’s sole discretion, extend the
contract on a month-to-month basis for a maximum of six months after expiration). The Contractor
shall be notified in writing by the Office of Procurement Services of the County’s intention to renew
the contract term at least 60 calendar days prior to the expiration of the original contract term.
3.
PRICE ADJUSTMENTS
Any requests for reasonable price adjustments must be submitted 60 calendar days prior to
contract expiration. Requests for adjustment in cost of labor and/or materials must be supported
by appropriate documentation. The reasonableness of the request will be determined by comparing
the request with the Consumer Price Index or by performing a market survey. If County agrees to
the adjusted price terms, County shall issue written approval of the change and provide an updated
version of the contract. The new change shall not be in effect until the date stipulated on the
updated version of the contract.
4.
CONTRACT COMPLETION
In preparation for contract completion, the Contractor shall make all reasonable efforts for an
orderly transition of its duties and responsibilities to another provider and/or to the County. This
may include, but is not limited to, preparation of a transition plan and cooperation with the County
or other providers in the transition. The transition includes the transfer of all records and other data
in the possession, custody, or control of the Contractor that are required to be provided to the
County either by the terms of this agreement or as a matter of law. The provisions of this clause
shall survive the expiration or termination of this agreement.
5.
PAYMENTS
5.1
As consideration for performance of the duties described herein, County shall pay
Contractor the sums stated in Exhibit A-1 – Fee Schedule.
5.2
Services are funded by CFDA ALN 21.027.
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5.3
All expenditures are required to be reported within the fiscal year they were expended.
5.4
A contract does not guarantee any purchases will be made (minimum or maximum).
5.5
Providers must adhere to budgeted amounts and receive approval from the County for
increases prior to exceeding budgets.
6.
INVOICES
6.1
The contracts resulting from this RFP will be on a cost-reimbursement basis for the funding
provided per participant, which shall require records of expenditures and the participants
to which they were tied to and the County shall reimburse the subrecipient on a net “0”
payments standard. An invoice shall be submitted no less than every thirty days unless
there were no payments made within that thirty-day period.
6.1.1.
The subrecipient shall specify the costs allocated to administrative costs and
provide the associated records of expenditures.
6.1.2.
For-profit companies/firms shall specify the costs associated with profit.
6.1.3.
The contractor shall submit one legible copy of their detailed invoice before
payment(s) will be made. Incomplete invoices will not be processed. At a minimum,
the invoice must provide the following information, if applicable:
x
Company name, address, and contact information
x
County bill-to name and contact information
x
Contract serial number
x
County purchase order number
x
Project name and/or number
x
Invoice number and date
x
Payment terms
x
Date of service or delivery
x
Quantity
x
Contract item number(s)
x
Description of purchase (product or services)
x
Pricing per unit of purchase
x
Extended price
x
Total amount due
6.2
Contractor shall submit ALL Human Services Department invoices to the following email
address:
hsdfinance@maricopa.gov
6.3
Problems regarding billing or invoicing shall be directed to the department as listed on the
purchase order.
6.4
Payment shall only be made to the Contractor by Accounts Payable through the Maricopa
County Vendor Express Payment Program. This is an electronic funds transfer (EFT)
process. After contract award, the Contractor shall complete the Vendor Registration Form
accessible from the County Department of Finance Vendor Registration Web Site
https://www.maricopa.gov/5169/Vendor-Information.
6.5
Discounts offered in the contract shall be calculated based on the date a properly
completed invoice is received by the County.
6.6
EFT payments to the routing and account numbers designated by the Contractor shall
include the details on the specific invoices that the payment covers. The Contractor is
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required to discuss remittance delivery capabilities with their designated financial institution
for access to those details.
7.
APPLICABLE TAXES
7.1
It is the responsibility of the Contractor to determine any and all applicable taxes and
include those taxes in their proposal. The legal liability to remit the tax is on the entity
conducting business in Arizona. Tax is not a determining factor in contract award.
7.2
The County will look at the price or offer submitted and will not deduct, add, or alter pricing
based on speculation or application of any taxes, nor will the County provide Contractor
any advice or guidance regarding taxes. If you have questions regarding your tax liability,
seek advice from a tax professional prior to submitting your bid. You may also find
information at https://www.azdor.gov/Business.aspx. Once your bid is submitted, the offer
is valid for the time specified in this solicitation, regardless of mistake or omission of tax
liability. If the County finds overpayment of a project due to tax consideration that was not
due, the Contractor will be liable to the County for that amount, and by contracting with the
County agrees to remit any overpayments back to the County for miscalculations on taxes
included in a bid price.
7.3
Tax Indemnification: Contractor and all subcontractors shall pay all Federal, State, and
local taxes applicable to their operation and any persons employed by the Contractor.
Contractor shall, and require all subcontractors to, hold Maricopa County harmless from
any responsibility for taxes, damages, and interest, if applicable, contributions required
under Federal and/or State and local laws and regulations, and any other costs including
transaction privilege taxes, unemployment compensation insurance, Social Security, and
workers’ compensation. Contractor may be required to establish, to the satisfaction of
County, that any and all fees and taxes due to the City or the State of Arizona for any
license or transaction privilege taxes, use taxes, or similar excise taxes are currently paid
(except for matters under legal protest).
8.
AVAILABILITY OF FUNDS
8.1.
The provisions of this contract relating to payment for services shall become effective when
funds assigned for the purpose of compensating the Contractor as herein provided are
actually available to County for disbursement. The County shall be the sole judge and
authority in determining the availability of funds under this contract. County shall keep the
Contractor fully informed as to the availability of funds.
8.2.
If any action is taken by, any State agency, Federal department, or any other agency or
instrumentality to suspend, decrease, or terminate its fiscal obligations under, or in
connection with, this contract, County may amend, suspend, decrease, or terminate its
obligations under, or in connection with, this contract. In the event of termination, County
shall be liable for payment only for services rendered prior to the effective date of the
termination, provided that such services are performed in accordance with the provisions
of this contract. County shall give written notice of the effective date of any suspension,
amendment, or termination under this section, at least 10 days in advance.
9.
STRATEGIC ALLIANCE for VOLUME EXPENDITURES (SAVE)
The County is a member of the SAVE cooperative purchasing group. SAVE includes the State of
Arizona, many Phoenix metropolitan area municipalities, and many K-12 unified school districts.
Under the SAVE Cooperative Purchasing Agreement, and with the concurrence of the successful
respondent under this solicitation, a member of SAVE may access a contract resulting from a
solicitation issued by the County. If contractor does not want to grant such access to a member of
SAVE, state so in contractor’s bid. In the absence of a statement to the contrary, the County will
assume that contractor does wish to grant access to any contract that may result from this bid. The
County assumes no responsibility for any purchases by using entities.
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10.
INTERGOVERNMENTAL COOPERATIVE PURCHASING AGREEMENTS (ICPAs)
County currently holds ICPAs with numerous governmental entities. These agreements allow those
entities, with the approval of the Contractor, to purchase their requirements under the terms and
conditions of the County contract. It is the responsibility of the non-County government entity to
perform its own due diligence on the acceptability of the contract under its applicable procurement
rules, processes, and procedures. Certain governmental agencies may not require an ICPA and
may utilize this contract if it meets their individual requirements. Other governmental agencies may
enter into a separate Statement of Work with the Contractor to meet their own requirements. The
County is not a party to any uses of this contract by other governmental entities.
11.
DUTIES
The Contractor shall perform all duties stated in Exhibit B – Scope of Work, or as otherwise directed
in writing by the procurement officer.
12.
TERMS AND CONDITIONS
12.1.
INDEMNIFICATION
12.1.1. To the fullest extent permitted by law, and to the extent that claims, damages,
losses, or expenses are not covered and paid by insurance purchased by the
contractor, the contractor shall defend, indemnify, and hold harmless the County
(as Owner), its agents, representatives, officers, directors, officials, and employees
from and against all claims, damages, losses, and expenses (including, but not
limited to attorneys' fees, court costs, expert witness fees, and the costs and
attorneys' fees for appellate proceedings) arising out of, or alleged to have resulted
from, the negligent acts, errors, omissions, or mistakes relating to the performance
of this contract.
12.1.2. Contractor's duty to defend, indemnify, and hold harmless the County, its agents,
representatives, officers, directors, officials, and employees shall arise in
connection with any claim, damage, loss, or expense that is attributable to bodily
injury, sickness, disease, death, or injury to, impairment of, or destruction of
tangible property, including loss of use resulting therefrom, caused by negligent
acts, errors, omissions, or mistakes in the performance of this contract, but only to
the extent caused by the negligent acts or omissions of the contractor, a
subcontractor, anyone directly or indirectly employed by them, or anyone for
whose acts they may be liable, regardless of whether or not such claim, damage,
loss, or expense is caused in part by a party indemnified hereunder.
12.1.3. The amount and type of insurance coverage requirements set forth herein will in
no way be construed as limiting the scope of the indemnity in this section.
12.1.4. The scope of this indemnification does not extend to the sole negligence of County.
12.2.
INSURANCE
12.2.1. Contractor, at Contractor’s own expense, shall purchase and maintain, at a
minimum, the herein stipulated insurance from a company or companies duly
licensed by the State of Arizona and possessing an AM Best, Inc. category rating
of B++. In lieu of State of Arizona licensing, the stipulated insurance may be
purchased from a company or companies, which are authorized to do business in
the State of Arizona, provided that said insurance companies meet the approval of
County. The form of any insurance policies and forms must be acceptable to
County.
12.2.2. All insurance required herein shall be maintained in full force and effect until all
work or service required to be performed under the terms of the contract is
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satisfactorily completed and formally accepted. Failure to do so may, at the sole
discretion of County, constitute a material breach of this contract.
12.2.3. In the event that the insurance required is written on a claims-made basis,
Contractor warrants that any retroactive date under the policy shall precede the
effective date of this contract and either continuous coverage will be maintained,
or an extended discovery period will be exercised for a period of two years
beginning at the time work under this contract is completed.
12.2.4. Contractor’s insurance shall be primary insurance as respects County, and any
insurance or self-insurance maintained by County shall not contribute to it.
12.2.5. Any failure to comply with the claim reporting provisions of the insurance policies
or any breach of an insurance policy warranty shall not affect the County’s right to
coverage afforded under the insurance policies.
12.2.6. The insurance policies may provide coverage that contains deductibles or self-
insured retentions. Such deductible and/or self-insured retentions shall not be
applicable with respect to the coverage provided to County under such policies.
Contractor shall be solely responsible for the deductible and/or self-insured
retention and County, at its option, may require Contractor to secure payment of
such deductibles or self-insured retentions by a surety bond or an irrevocable and
unconditional letter of credit.
12.2.7. The insurance policies required by this contract, except Workers’ Compensation
and Errors and Omissions, shall name County, its agents, representatives, officers,
directors, officials, and employees as additional insureds.
12.2.8. The policies required hereunder, except Workers’ Compensation and Errors and
Omissions, shall contain a waiver of transfer of rights of recovery (subrogation)
against County, its agents, representatives, officers, directors, officials, and
employees for any claims arising out of Contractor’s work or service.
12.2.9. If available, the insurance policies required by this contract may be combined with
Commercial Umbrella Insurance policies to meet the minimum limit requirements.
If a Commercial Umbrella insurance policy is utilized to meet insurance
requirements, the Certificate of Insurance shall indicate which lines the
Commercial Umbrella Insurance covers.
12.2.9.1. Commercial General Liability
Commercial General Liability (CGL) insurance and, if necessary,
Commercial Umbrella insurance with a limit of not less than $1,000,000
for each occurrence and $2,000,000 General Aggregate Limit. The
policy shall include coverage for premises liability, bodily injury, broad
form property damage, personal injury, products and completed
operations and blanket contractual coverage, and shall not contain any
provisions which would serve to limit third party action over claims.
There shall be no endorsement or modifications of the CGL limiting the
scope of coverage for liability arising from explosion, collapse, or
underground property damage.
12.2.9.2. Automobile Liability
Commercial/Business Automobile Liability insurance with a combined
single limit for bodily injury and property damage of not less than
$1,000,000 each occurrence with respect to any of the Contractor’s
owned, hired, and non-owned vehicles assigned to or used in
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performance of the Contractor’s work or services or use or maintenance
of the premises under this contract.
12.2.9.3. Workers’ Compensation
12.2.9.3.1. Workers’ compensation insurance to cover obligations
imposed by Federal and State statutes having jurisdiction of
Contractor’s employees engaged in the performance of the
work or services under this contract; and Employer’s
Liability insurance of not less than $1,000,000 for each
accident, $1,000,000 disease for each employee, and
$1,000,000 disease policy limit.
12.2.9.3.2. Contractor, its subcontractors, and sub-subcontractors
waive all rights against this contract and its agents, officers,
directors, and employees for recovery of damages to the
extent these damages are covered by the workers’
compensation and Employer’s Liability or Commercial
Umbrella Liability insurance obtained by Contractor, its
subcontractors, and its sub-subcontractors pursuant to this
contract.
12.2.9.4. Professional Liability Insurance
Contractor shall maintain Professional Liability insurance which will
provide coverage for any and all acts arising out of the work or services
performed by the contractor under the terms of this contract, with a limit
of not less than $1,000,000 for each claim, and $2,000,000 aggregate
claims.
12.2.10. Certificates of Insurance
12.2.10.1. Prior to contract award, Contractor shall furnish the County with valid
and complete Certificates of Insurance, or formal endorsements as
required by the contract in the form provided by the County, issued by
Contractor’s insurer(s), as evidence that policies providing the required
coverage, conditions and limits required by this contract are in full force
and effect. Such certificates shall identify this contract number and title.
12.2.10.2. In the event any insurance policy(ies) required by this contract is (are)
written on a claims-made basis, coverage shall extend for two years past
completion and acceptance of Contractor’s work or services and as
evidenced by annual certificates of insurance.
12.2.10.3. If a policy does expire during the life of the Contract, a renewal certificate
must be sent to County 15 calendar days prior to the expiration date.
12.2.10.4. Certificates of Insurance shall identify Maricopa County as the additional
insured/certificate holder as follows:
Maricopa County
c/o Risk Management
301 W Jefferson St, Suite 910
Phoenix, AZ 85003
12.2.11. Cancellation and Expiration Notice
Applicable to all insurance policies required within the insurance requirements of
this contract, Contractor’s insurance shall not be permitted to expire, be
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suspended, be canceled, or be materially changed for any reason without 30 days
prior written notice to Maricopa County. Contractor must provide to Maricopa
County, within two business days of receipt, if they receive notice of a policy that
has been or will be suspended, canceled, materially changed for any reason, has
expired, or will be expiring. Such notice shall be sent directly to Maricopa County
Office of Procurement Services and shall be mailed, or hand delivered to
160 S. 4th Avenue, Phoenix, AZ 85003, or emailed to the procurement officer noted
in the solicitation.
12.3.
FORCE MAJEURE
12.3.1 Neither party shall be liable for failure of performance, nor incur any liability to the
other party on account of any loss or damage resulting from any delay or failure to
perform all or any part of this contract, if such delay or failure is caused by events,
occurrences, or causes beyond the reasonable control and without negligence of
the parties. Such events, occurrences, or causes include, but are not limited to,
acts of God/nature (including fire, flood, earthquake, storm, hurricane, or other
natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is
declared or not), civil war, riots, rebellion, revolution, insurrection, military or
usurped power or confiscation, terrorist activities, nationalization, government
sanction, lockout, blockage, embargo, labor dispute, strike, and interruption or
failure of electricity or telecommunication service, and pandemic.
12.3.2 Each party, as applicable, shall give the other party notice of its inability to perform
and particulars in reasonable detail of the cause of the inability. Each party must
use best efforts to remedy the situation and remove, as soon as practicable, the
cause of its inability to perform or comply.
12.3.3 The party asserting Force Majeure as a cause for non-performance shall have the
burden of proving that reasonable steps were taken to minimize delay or damages
caused by foreseeable events, that all non-excused obligations were substantially
fulfilled, and that the other party was timely notified of the likelihood or actual
occurrence which would justify such an assertion, so that other prudent
precautions could be contemplated.
12.4.
ORDERING AUTHORITY
Any request for purchase shall be accompanied by a valid purchase order issued by a
County department or directed by a Certified Agency Procurement Aid (CAPA) with a
purchase card for payment.
12.5.
PROCUREMENT CARD ORDERING CAPABILITY
County may opt to use a procurement card (Visa or Master Card) to make payment for
orders under this contract.
12.6.
NO MINIMUM OR MAXIMUM PURCHASE OBLIGATION
This contract does not guarantee any minimum or maximum purchases will be made.
Orders will only be placed under this contract when the County identifies a need and proper
authorization and documentation have been approved.
12.7.
PURCHASE ORDERS
12.7.1 County reserves the right to cancel purchase orders within a reasonable period of
time after issuance. Should a purchase order be canceled, the County agrees to
reimburse the Contractor for actual and documentable costs incurred by the
Contractor in response to the purchase order. The County will not reimburse the
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Contractor for any costs incurred after receipt of County notice of cancellation, or
for lost profits, or for shipment of product prior to issuance of purchase order.
12.7.2 Contractor agrees to accept verbal notification of cancellation of purchase orders
from the County procurement officer with written notification to follow. Contractor
specifically acknowledges to be bound by this cancellation policy.
12.8.
BACKGROUND CHECK
Respondents may be required to pass multiple background checks (e.g., Sheriff’s Office,
County Attorney's Office, Courts, as well as Maricopa County general government) to
determine if the respondent is acceptable to do business with the County. This applies to,
but is not limited to, the company, subcontractors, and employees, and the failure to pass
these checks shall deem the respondent non-responsible.
12.9.
SUSPENSION OF WORK
The procurement officer may order the Contractor, in writing, to suspend, delay, or interrupt
all or any part of the work of this contract for the period of time that the procurement officer
determines appropriate for the convenience of the County. No adjustment shall be made
under this clause for any suspension, delay, or interruption to the extent that performance
would have been so suspended, delayed, or interrupted by any other cause, including the
fault or negligence of the Contractor. No request for adjustment under this clause shall be
granted unless the claim, in an amount stated, is asserted in writing as soon as practicable
after the termination of the suspension, delay, or interruption, but not later than the date of
final payment under the contract.
12.10. STOP WORK ORDER
12.10.1 The procurement officer may, at any time, by written order to the Contractor,
require the Contractor to stop all, or any part, of the work called for by this contract
for a period of 90 calendar days after the order is delivered to the Contractor, and
for any further period to which the parties may agree. The order shall be specifically
identified as a stop work order issued under this clause. Upon receipt of the order,
the Contractor shall immediately comply with its terms and take all reasonable
steps to minimize the incurrence of costs allocable to the work covered by the order
during the period of work stoppage. Within a period of 90 calendar days after a
stop work order is delivered to the Contractor, or within any extension of that period
to which the parties shall have agreed, the procurement officer shall either:
12.10.1.1 cancel the stop work order; or
12.10.1.2 terminate the work covered by the order as provided in the Termination
for Default or the Termination for Convenience clause of this contract.
12.10.1.3 The procurement officer may make an equitable adjustment in the
delivery schedule and/or contract price, and the contract shall be
modified, in writing, accordingly, if the Contractor demonstrates that the
stop work order resulted in an increase in costs to the Contractor
12.11. TERMINATION FOR CONVENIENCE
Maricopa County may terminate the resultant contract for convenience by providing 60
calendar days advance notice to the Contractor.
12.12. TERMINATION FOR DEFAULT
12.12.1 The County may, by written Notice of Default to the Contractor, terminate this
contract in whole or in part if the Contractor fails to:
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12.12.1.1 deliver the supplies or to perform the services within the time specified
in this contract or any extension;
12.12.1.2 make progress, so as to endanger performance of this contract; or
12.12.1.3 perform any of the other provisions of this contract.
12.12.2 The County’s right to terminate this contract under these subparagraphs may be
exercised if the Contractor does not cure such failure within 10 business days (or
more if authorized in writing by the County) after receipt of a Notice to Cure from
the procurement officer specifying the failure.
12.13. PERFORMANCE
It shall be the Contractor’s responsibility to meet the proposed performance requirements.
Maricopa County reserves the right to obtain services on the open market in the event the
Contractor fails to perform, and any price differential will be charged against the Contractor.
12.14. EMPLOYEE MANAGEMENT
14.14.1 Contractor shall endeavor to maintain the personnel proposed in their proposal
throughout the performance of this contract.
14.14.2 If Contractor personnel’s employment status changes, Contractor shall provide
County a list of proposed replacements with equivalent or greater experience.
14.14.3 Under no circumstances shall the implementation schedule to be impacted by a
personnel change on the part of the Contractor.
14.14.4 Contractor shall not reassign any key personnel identified in their proposal without
the express consent of the County.
14.14.5 County reserves the right to immediately remove from its premises any Contractor
personnel it determines to be a risk to County operations.
14.14.6 County reserves the right to request the replacement of any Contractor personnel
at any time, for any reason.
12.15. INSPECTION OF SERVICES
12.15.1 The Contractor shall provide and maintain an inspection system acceptable to
County covering the services under this contract. Complete records of all
inspection work performed by the Contractor shall be maintained and made
available to County during contract performance and for as long afterwards as the
contract requires.
12.15.2 County has the right to inspect and test all services called for by the contract, to
the extent practicable at all times and places during the term of the contract.
County shall perform inspections and tests in a manner that will not unduly delay
the work.
12.15.3 If any of the services do not conform to contract requirements, County may require
the Contractor to perform the services again in conformity with contract
requirements, at no cost to the County. When the defects in services cannot be
corrected by re-performance, County may:
12.15.3.1 require the Contractor to take necessary action to ensure that future
performance conforms to contract requirements; and
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12.15.3.2 reduce the contract price to reflect the reduced value of the services
performed.
12.15.4 If the Contractor fails to promptly perform the services again or to take the
necessary action to ensure future performance in conformity with contract
requirements, County may:
12.15.4.1 by contract or otherwise, perform the services and charge to the
Contractor, through direct billing or through payment reduction, any cost
incurred by County that is directly related to the performance of such
service; or
12.15.4.2 terminate the contract for default.
12.16. USAGE REPORT
The Contractor shall furnish the County a usage report, upon request, delineating the
acquisition activity governed by the contract. The format of the report shall be approved by
the County and shall disclose the quantity and dollar value of each contract item by
individual unit of measure.
12.17. STATUTORY RIGHT OF CANCELLATION FOR CONFLICT OF INTEREST
Notice is given that, pursuant to A.R.S. § 38-511, the County may cancel any contract
without penalty or further obligation within three years after execution of the contract, if any
person significantly involved in initiating, negotiating, securing, drafting, or creating the
contract on behalf of the County is at any time, while the contract or any extension of the
contract is in effect, an employee or agent of any other party to the contract in any capacity
or consultant to any other party of the contract with respect to the subject matter of the
contract. Additionally, pursuant to A.R.S. § 38-511, the County may recoup any fee or
commission paid or due to any person significantly involved in initiating, negotiating,
securing, drafting, or creating the contract on behalf of the County from any other party to
the contract arising as the result of the contract.
12.18. OFFSET FOR DAMAGES
In addition to all other remedies at Law or Equity, the County may offset from any money
due to the Contractor any amounts Contractor owes to the County for damages resulting
from breach or deficiencies in performance of the contract.
12.19. SUBCONTRACTING
12.19.1 The Contractor may not assign to another Contractor or subcontract to another
party for performance of the terms and conditions hereof without the written
consent of the County. All correspondence authorizing subcontracting must
reference the bid serial number and identify the job or project.
12.19.2 The subcontractor’s rate for the job shall not exceed that of the prime Contractor’s
rate, as bid in the pricing section, unless the prime Contractor is willing to absorb
any higher rates. The subcontractor’s invoice shall be invoiced directly to the prime
Contractor, who in turn shall pass-through the costs to the County, without mark-
up. A copy of the subcontractor’s invoice must accompany the prime Contractor’s
invoice.
12.20. AMENDMENTS
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All amendments to this contract shall be in writing and approved/signed by both parties.
Maricopa County Office of Procurement Services shall be responsible for approving all
amendments for Maricopa County.
12.21. ADDITIONS/DELETIONS OF REQUIREMENTS
The County reserves the right to add and/or delete materials and services to a contract. If
a service requirement is deleted, payment to the Contractor will be reduced proportionately,
to the amount of service reduced in accordance with the bid price. If additional materials
or services are required from a contract, prices for such additions will be negotiated
between the Contractor and the County.
12.22. RIGHTS IN DATA
12.22.1 The County shall have the use of data and reports resulting from a contract without
additional cost or other restriction except as may be established by law or
applicable regulation. Each party shall supply to the other party, upon request, any
available information that is relevant to a contract and to the performance
thereunder.
12.22.2 Data, records, reports, and all other information generated for the County by a third
party as the result of a contract are the property of the County and shall be provided
in a format designated by the County or shall be and remain accessible to the
County into perpetuity.
12.23. ACCESS TO AND RETENTION OF RECORDS FOR THE PURPOSE OF AUDIT AND/OR
OTHER REVIEW
12.23.1 In accordance with Section MC1-373 of the Maricopa County Procurement Code,
the Contractor agrees to retain (physical or digital copies of) all books, records,
accounts, statements, reports, files, and other records and back-up documentation
relevant to this contract for six years after final payment or until after the resolution
of any audit questions, which could be more than six years, whichever is longest.
The County, Federal or State auditors and any other persons duly authorized by
the department shall have full access to and the right to examine, copy, and make
use of, any and all said materials.
12.23.2 If the Contractor’s books, records, accounts, statements, reports, files, and other
records and back-up documentation relevant to this contract are not sufficient to
support and document that requested services were provided, the Contractor shall
reimburse Maricopa County for the services not so adequately supported and
documented.
12.24. AUDIT DISALLOWANCES
If at any time it is determined by the County that a cost for which payment has been made
is a disallowed cost, the County shall notify the Contractor in writing of the disallowance.
The course of action to address the disallowance shall be at sole discretion of the County,
and may include either an adjustment to future invoices, request for credit, request for a
check, or a deduction from current invoices submitted by the Contractor equal to the
amount of the disallowance, or to require reimbursement forthwith of the disallowed amount
by the Contractor by issuing a check payable to Maricopa County.
12.25. STRICT COMPLIANCE
Acceptance by County of a performance that is not in strict compliance with the terms of
the contract shall not be deemed to be a waiver of strict compliance with respect to all other
terms of the contract.
12.26. VALIDITY
SERIAL# 220151-RFP
The invalidity, in whole or in part, of any provision of this contract shall not void or affect
the validity of any other provision of the contract.
12.27. SEVERABILITY
The removal, in whole or in part, of any provision of this contract shall not void or affect the
validity of any other provision of this contract.
12.28. RELATIONSHIPS
12.28.1 In the performance of the services described herein, the Contractor shall act solely
as an independent Contractor, and nothing herein or implied herein shall at any
time be construed as to create the relationship of employer and employee, co-
employee, partnership, principal and agent, or joint venture between the County
and the Contractor.
12.28.2 The County reserves the right of final approval on proposed staff. Also, upon
request by the County, the Contractor will be required to remove any employees
working on County projects and substitute personnel based on the discretion of
the County within two business days, unless previously approved by the County.
12.29. NON-DISCRIMINATION
Contractor agrees to comply with all provisions and requirements of Arizona Executive
Order 2009-09, including flow down of all provisions and requirements to any
subcontractors. Executive Order 2009-09 supersedes Executive Order 99-4 and amends
Executive Order 75-5 and is hereby incorporated into this contract as if set forth in full
herein. During the performance of this contract, Contractor shall not discriminate against
any employee, client, or any other individual in any way because of that person’s age, race,
creed, color, religion, sex, disability, or national origin. (Arizona Executive Order 2009-09
can
be
downloaded
from
the
Arizona
Memory
Project
at
http://azmemory.azlibrary.gov/cdm/singleitem/collection/execorders/id/680/rec/1.)
12.30. WRITTEN CERTIFICATION PURSUANT to A.R.S. § 35-393.01
If vendor engages in for-profit activity and has 10 or more employees, and if this agreement
has a value of $100,000 or more, vendor certifies it is not currently engaged in, and agrees
for the duration of this agreement to not engage in, a boycott of goods or services from
Israel. This certification does not apply to a boycott prohibited by 50 U.S.C. § 4842 or a
regulation issued pursuant to 50 U.S.C. § 4842.
12.31. CERTIFICATION REGARDING DEBARMENT AND SUSPENSION
12.31.1 The undersigned (authorized official signing on behalf of the Contractor) certifies
to the best of his or her knowledge and belief that the Contractor, its current
officers, and directors:
12.31.1.1 are not presently debarred, suspended, proposed for debarment,
declared ineligible, or voluntarily excluded from being awarded any
contract or grant by any United States department or agency or any
state, or local jurisdiction;
12.31.1.2 have not within a three-year period preceding this contract:
12.31.1.2.1 been convicted of fraud or any criminal offense in
connection with obtaining, attempting to obtain, or as the
result of performing a government entity (Federal, State or
local) transaction or contract; or
SERIAL# 220151-RFP
12.31.1.2.2 been convicted of violation of any Federal or State antitrust
statutes or conviction for embezzlement, theft, forgery,
bribery, falsification or destruction of records, making false
statements, or receiving stolen property regarding a
government entity transaction or contract;
12.31.1.3 are not presently indicted or criminally charged by a government entity
(Federal, State or local) with commission of any criminal offenses in
connection with obtaining, attempting to obtain, or as the result of
performing a government entity public (Federal, State or local)
transaction or contract;
12.31.1.4 are not presently facing any civil charges from any governmental entity
regarding obtaining, attempting to obtain, or from performing any
governmental entity contract or other transaction; and
12.31.1.5 have not within a three-year period preceding this contract had any
public transaction (Federal, State or local) terminated for cause or
default.
12.31.2 If any of the above circumstances described in the paragraph are applicable to the
entity submitting a bid for this requirement, include with your bid an explanation of
the matter including any final resolution.
12.31.3 The Contractor shall include, without modification, this clause in all lower tier
covered transactions (i.e., transactions with subcontractors or sub-subcontractors)
and in all solicitations for lower tier covered transactions related to this contract. If
this clause is applicable to a subcontractor or sub-subcontractor, the Contractor
shall include the information required by this clause with their bid.
12.32. VERIFICATION REGARDING COMPLIANCE WITH A.R.S. § 41-4401 AND FEDERAL
IMMIGRATION LAWS AND REGULATIONS
12.32.1 By entering into the contract, the Contractor warrants compliance with the
Immigration and Nationality Act (INA using E-Verify) and all other Federal
immigration laws and regulations related to the immigration status of its employees
and A.R.S. § 23-214(A). The Contractor shall obtain statements from its
subcontractors certifying compliance and shall furnish the statements to the
procurement officer upon request. These warranties shall remain in effect through
the term of the contract. The Contractor and its subcontractors shall also maintain
Employment Eligibility Verification forms (I-9) as required by the Immigration Reform
and Control Act of 1986, as amended from time to time, for all employees performing
work under the contract and verify employee compliance using the E-Verify system
and shall keep a record of the verification for the duration of the employee’s
employment or at least three years, whichever is longer. I-9 forms are available for
download at www.uscis.gov.
12.32.2 The County retains the legal right to inspect documents of Contractor and
subcontractor employees performing work under this contract to verify compliance
with paragraph 12.32.1 of this section. Contractor and subcontractor shall be given
reasonable notice of the County’s intent to inspect and shall make the documents
available at the time and date specified. Should the County suspect or find that the
Contractor or any of its subcontractors are not in compliance, the County will
consider this a material breach of the contract and may pursue any and all remedies
allowed by law, including, but not limited to suspension of work, termination of the
contract for default, and suspension and/or debarment of the Contractor. All costs
necessary to verify compliance are the responsibility of the Contractor.
SERIAL# 220151-RFP
12.33. CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS AND REQUIREMENT TO
INFORM EMPLOYEES OF WHISTLEBLOWER RIGHTS
12.33.1 The parties agree that this contract and employees working on this contract will be
subject to the Contractor employee whistleblower protections established by Title
41 U.S.C. § 4712 and Section 3.908 of the Federal Acquisition Regulation.
12.33.2 Contractor shall inform its employees in writing, in the predominant language of
the workforce, of employee whistleblower rights and protections under 41 U.S.C.
§ 4712, as described in Section 3.908 of the Federal Acquisition Regulation.
Documentation of such employee notification must be kept on file by Contractor
and copies provided to County upon request.
12.33.3 Contractor shall insert the substance of this clause, including this paragraph, in all
subcontracts over the simplified acquisition threshold ($250,000 as of fiscal year
2018).
12.34. CONTRACTOR LICENSE REQUIREMENT
The Contractor shall procure all permits, insurance, and licenses, and pay the charges and
fees necessary and incidental to the lawful conduct of his/her business, and as necessary
complete any requirements, by any and all governmental or non-governmental entities as
mandated to maintain compliance with and remain in good standing. The Contractor shall
keep fully informed of existing and future trade or industry requirements, and Federal,
State, and local laws, ordinances, and regulations which in any manner affect the fulfillment
of a contract and shall comply with the same. Contractor shall immediately notify both
Office of Procurement Services and the department of any and all changes concerning
permits, insurance, or licenses.
12.35. INFLUENCE
12.35.1 As prescribed in MC1-1203 of the Maricopa County Procurement Code, any effort
to influence an employee or agent to breach the Maricopa County Ethical Code of
Conduct or any ethical conduct, may be grounds for disbarment or suspension
under MC1-902.
12.35.2 An attempt to influence includes, but is not limited to:
12.35.2.1 A person offering or providing a gratuity, gift, tip, present, donation,
money, entertainment or educational passes or tickets, or any type of
valuable contribution or subsidy that is offered or given with the intent to
influence a decision, obtain a contract, garner favorable treatment, or
gain favorable consideration of any kind.
12.35.3 If a person attempts to influence any employee or agent of Maricopa County, the
chief procurement officer, or his designee, reserves the right to seek any remedy
provided by the Maricopa County Procurement Code, any remedy in equity or in
the law, or any remedy provided by this contract.
12.36. CONFIDENTIAL INFORMATION
12.36.1 Any information obtained in the course of performing this contract may include
information that is proprietary or confidential to the County. This provision
establishes the Contractor’s obligation regarding such information.
12.36.2 The Contractor shall establish and maintain procedures and controls that are
adequate to assure that no information contained in its records and/or obtained
from the County or from others in carrying out its functions (services) under the
contract shall be used by or disclosed by it, its agents, officers, or employees,
SERIAL# 220151-RFP
except as required to efficiently perform duties under the contract. The Contractor’s
procedures and controls, at a minimum, must be the same procedures and controls
it uses to protect its own proprietary or confidential information. If, at any time
during the duration of the contract, the County determines that the procedures and
controls in place are not adequate, the Contractor shall institute any new and/or
additional measures requested by the County within 15 business days of the
written request to do so.
12.36.3 Any requests to the Contractor for County proprietary or confidential information
shall be referred to the County for review and approval, prior to any dissemination.
12.37. PUBLIC RECORDS
Under Arizona law, all offers submitted and opened are public records and must be
retained by the County at the Maricopa County Office of Procurement Services. Offers shall
be open to public inspection and copying after contract award and execution, except for
such offers or sections thereof determined to contain proprietary or confidential information
by the Office of Procurement Services. If an offeror believes that information in its offer or
any resulting contract should not be released in response to a public record request, under
Arizona law, the offeror shall indicate the specific information deemed confidential or
proprietary and submit a statement with its offer detailing the reasons that the information
should not be disclosed. Such reasons shall include the specific harm or prejudice which
may arise from disclosure. The records manager of the Office of Procurement Services
shall determine whether the identified information is confidential pursuant to the Maricopa
County Procurement Code.
12.38. CONFIDENTIALITY OF CLIENT INFORMATION
12.38.1 The provider, its personnel, volunteers, interns and subcontractors unless
otherwise exempt, shall adhere to all federal, state and local laws regarding
confidentiality including, but not limited to the Health Insurance Portability and
Accountability Act (HIPAA) Pub. L. No. 1-4-191 (1996) and regulations
promulgated there under.
12.38.2 Personally Identifiable Information (PII) is any data that could potentially identify a
specific individual. Providers shall ensure information containing participants’ PII
is only transmitted securely via electronic method or hard copy
12.38.3 Prohibition: Providers, personnel, subcontractors, volunteers and interns shall not
divulge or release participant information to anyone aside from the County without
a court order.
12.38.4 Release Authorization: Release of records containing participant information
requires a signed authorization/release form executed in accordance with current
state licensing and federal standards.
12.38.5 All release authorization forms shall be maintained by the subrecipient and indicate
the person or agency to receive the information, the specific information to be
released, and the expiration date or event triggering the expiration date of the
release, and shall be signed by the participant.
12.38.6 Release forms shall meet all federal and state requirements, as applicable and
including, but not limited to, 42 CFR Part 2 (Authorization for Use and Disclosure
of Protected Health Information form). Unless the subrecipient is otherwise
exempt, disclosures must be accounted for within 45 CFR 164.528 (Accounting of
disclosure of protected health information.
12.39. SUBPOENAS
SERIAL# 220151-RFP
If the providers receives a subpoena requesting records relating to the contract, the
providers, shall immediately notify the assistant director, and supply a copy of the
subpoena before complying with the subpoena.
12.40. INCIDENT REPORTING REQUIREMENTS
12.40.1 The providers shall report incidents to law enforcement and licensing agencies as
applicable depending on the nature of the incident.
12.40.2 Providers shall ensure incidents involving participants served under the agreement
are reported to County staff.
12.40.3 The providers shall report to the assistant director, incidents involving participants
any incidents impacting the health, safety and welfare of participants. Providers
shall complete incident reports and shall exclude identifying information if report is
provided to agencies or individuals not funded under the County contract.
12.40.4 Incident Report Form. All incident reports must be legible and be signed by the
staff who prepared the report as well as by the staff who approved the report. The
completed report must be sent to the assistant director. The provider shall maintain
a file of written incident reports that are available for review by County staff:
12.40.5 The County Response to Incident Reports or Complaints: The assistant director
shall take the following steps upon vendor notification of an incident in this
paragraph:
12.40.6 Review the written information to determine if the incident requires investigation.
The assistant director may direct the providers to initiate an internal review and/or
request additional information and/or require specific action;
12.40.7 If the provider’s actions are such as to warrant the concern, the assistant director
shall investigate further or forward the information to the appropriate authorities;
12.40.8 If the assistant director is not satisfied with the provider’s response to an incident,
the assistant director may take any appropriate action.
12.41. REPORTING
12.41.1 Subrecipient shall track and record performance measure data for all services
performed under the contract.
12.41.2 Providers will be responsible for providing quarterly and annual performance and
financial reports and backup documents to the assistant director of the Workforce
Development Division. The assistant director may ask for additional supporting
documentation as necessary.
12.41.3 Quarterly reports are due by the 15th day of the month following the end of the
quarter (quarters run on fiscal year basis July 1- June 30):
x
Quarter 1 — July 1 through September 30
x
Quarter 2 — October 1 through December 30
x
Quarter 3 — January 1 through March 30
x
Quarter 4 — April 1 through June 30
12.41.4 Quarterly reports will include:
12.41.4.1 A list of names and contact information of persons who are still eligible
for WIOA services after having received JSI services. Note:
Subrecipients must understand WIOA program eligibility requirements
SERIAL# 220151-RFP
as defined by the Arizona Department of Economic Security WIOA
Policy and Procedure Manual (Title I-B Policy and Procedure Manual,
Arizona Department of Economic Security [az.gov]) and are expected to
contact the assistant director in a timely manner regarding questions of
eligibility.
12.41.4.2 Performance information/measures on services provided for the prior
three months and must include:
12.41.4.2.1 An executive summary of activities performed.
12.41.4.2.2 Detailed performance data as required for each service
type.
12.41.4.2.3 For services provided to underemployed persons, the
subrecipient shall provide percentage increases in
wage/salary (estimated or actual) by person.
12.41.4.2.4 Summary demographic information on participants served
which includes gender, race, ethnicity, and age.
12.41.4.3 Detailed financial reports showing expenditures for each program and a
cost per participant.
12.41.5 Annual reports are due by the 15th of January each year. Annual reports shall
include:
12.41.5.1 Summary performance measure information on all applicable
performance measures services provided for the prior four quarters;
12.41.5.2 Summary, financial information on services provided including amount
spent by service provided;
12.41.5.3 Projected expenditures and performance levels;
12.41.5.4 An executive summary of all work conducted during the year, barriers to
providing service, plans to address those barriers, and any other
information the County should be aware of.
12.41.6 Providers will be held accountable for ensuring successful outcomes/goals for the
services they provide.
12.42. RECORD KEEPING
12.42.1 All records must be maintained in an accurate and organized manner and kept in
a secure location.
12.42.2 The provider will be responsible for maintaining the following records:
12.42.2.1 Documentation of performance required under the contract.
12.42.2.2 Financial records pertaining to the contract including invoices and
supporting documentation.
12.42.2.3 Client participation records
12.43. PROGRAM MONITORING AND EVALUATION
SERIAL# 220151-RFP
12.43.1 County staff will monitor the provider’s compliance with, and performance under,
the terms and conditions of the agreement and service referrals.
12.43.2 The provider shall make available for inspection and/or copying by the
department’s monitors, all records and accounts relating to the work performed or
the services provided under the agreement.
12.43.3 Providers shall be monitored for fiscal, program delivery, and contract compliance
annually or more often as needed.
12.43.4 Monitoring shall occur during provider’s normal business hours, announced or
unannounced.
12.43.5 Provider(s) found to be deficient in any area shall receive written notification of
findings and required corrective actions. Providers shall provide a written response
outlining corrective actions and steps to ensure findings are corrected and resolved
to preclude future issues.
12.43.6 Providers shall be responsible for monitoring worksites for those participants that
are engaged in work experience activities.
12.44. INTEGRATION
This contract represents the entire and integrated agreement between the parties and
supersedes
all
prior
negotiations,
proposals,
communications,
understandings,
representations, or agreements, whether oral or written, expressed, or implied.
12.45. UNIFORM ADMINISTRATIVE REQUIREMENTS
By entering into this contract, the Contractor agrees to comply with all applicable provisions
of
Title
2,
Subtitle
A,
Chapter
II,
Part
200—UNIFORM
ADMINISTRATIVE
REQUIREMENTS, COST PRINCIPLES, AND AUDIT REQUIREMENTS FOR FEDERAL
AWARDS contained in Title 2 C.F.R. § 200 et seq.
12.46. GOVERNING LAW
This contract shall be governed by the laws of the State of Arizona. Venue for any actions
or lawsuits involving this contract will be in Maricopa County Superior Court, Phoenix,
Arizona.
12.47. ORDER OF PRECEDENCE
In the event of a conflict in the provisions of this contract and Contractor’s license
agreement, if applicable, the terms of this contract shall prevail.
12.48. INCORPORATION OF DOCUMENTS
12.42.1 The following are to be attached to and made part of this Contract:
12.42.1.1 Exhibit A – Vendor Information
12.42.1.2 Exhibit A-1 – Fee Schedule
12.42.1.3 Exhibit B – Scope of Work
12.49. NOTICES
All notices given pursuant to the terms of this contract shall be addressed to:
SERIAL# 220151-RFP
For County:
Maricopa County
Office of Procurement Services
160 S. 4th Avenue
Phoenix, Arizona 85003-1647
OR:
CJ Williams
Assistant Director, Workforce Development Division
Maricopa County Human Services Department
234 N. Central Ave, 3rd Floor
Phoenix, AZ 85004
For Contractor:
12.50. INQUIRIES
11.51.1 Administrative telephone/email inquiries shall be addressed to:
IRMA GUZMAN, PROCUREMENT OFFICER
TELEPHONE: (602) 506-8715
irma.guzmaan@maricopa.gov
11.51.2 Inquiries may be submitted by telephone but must be followed up in writing. No
oral communication is binding on Maricopa County.
SERIAL# 220151-RFP
IN WITNESS WHEREOF, this contract is executed on the date set forth above.
TELEVERDE FOUNDATION (CONTRACTOR)
AUTHORIZED SIGNATURE
PRINTED NAME AND TITLE
ADDRESS
DATE
MARICOPA COUNTY
CHAIRMAN, BOARD OF SUPERVISORS
DATE
ATTESTED:
CLERK OF THE BOARD
DATE
APPROVED AS TO FORM:
DEPUTY COUNTY ATTORNEY
DATE
$!" #&! %
! !
SERIAL # 220151-RFP
Exhibit A: Vendor Information
DUNS #: 117855124
FEDERAL TAX ID: 85-0535332
As per section 6.0 INVOICES, “…the County shall reimburse the subrecipient on a net “0”
payments standard” regardless of payment term selected in Attachment A-Vendor information as
seen below.
SERIAL # 220151-RFP
Exhibit A-1: Fee Schedule
ATTACHMENT D – SUMMARY BUDGET (See supporting BUDGET DETAILS below)
PRICING SHEET / ITEMIZED SERVICE BUDGET
CONTRACT
SERVICE:
Career Paths NEW - 4 cohorts 25
each (100 total)
CONTRACT PERIOD:
02/01/22 - 07/31/23
NAME:
Televerde
Foundation
A.
PERSONNEL
Number of
Positions
FTE Level
Position Title
Total Salary for the Contract
Period
% Allocated Service
MCHSD Percentage
TOTAL
SERVICE
COST
COUNTY
COST
SEE TVF NEW CP 100 BUDGET
DETAIL BELOW
$ 228,250.00 $ 166,250.00
SEE TVF CP 75 BUDGET
DETAIL BELOW
$ 228,250.00 $ 145,250.00
SEE TVF REENTRY 225
BUDGET DETAIL BELOW
$ 228,250.00 $ 196,750.00
SEE TVF POST RELEASE
BUDGET 150 BUDGET DETAIL
BELOW
$ 263,250.00 $ 152,250.00
12
TOTAL:
$948,000.00
$660,500.00
B.
FRINGE BENEFITS
TOTAL
COUNTY
ITEM
BASIS
COST
COST
SEE TVF NEW CP 100 BUDGET
DETAIL ATTACHED
$ 25,107.50 $ 18,207.50
SEE TVF CP 75 BUDGET
DETAIL ATTACHED
$ 25,107.50 $ 15,972.50
SEE TVF REENTRY 225
BUDGET DETAIL ATTACHED
$ 25,107.50 $ 21,642.50
SERIAL# 220151-RFP
SEE TVF POST RELEASE
BUDGET 150 BUDGET DETAIL
ATTACHED
$ 28,957.50 $ 16,747.50
TOTAL:
$104,280.00
$72,570.00
C.
INDIRECT /
ADMINISTRATIVE COSTS
TOTAL
COUNTY
ITEM
BASIS
COST
COST
Not applicable
TOTAL:
$0.00
$0.00
D.
TRAVEL
TOTAL
COUNTY
ITEM
BASIS
COST
COST
Not applicable
Workforce Center is local
$ -
$ -
TOTAL:
$0.00
$0.00
E.
EQUIPMENT
TOTAL
COUNTY
ITEM
BASIS
COST
COST
SEE TVF NEW CP 100 BUDGET
DETAIL ATTACHED
$22,317.00
$22,317.00
SEE TVF CP 75 BUDGET
DETAIL ATTACHED
$0.00
$0.00
SEE TVF REENTRY 225
BUDGET DETAIL ATTACHED
$0.00
$0.00
SERIAL# 220151-RFP
SEE TVF POST RELEASE
BUDGET 150 BUDGET DETAIL
ATTACHED
$0.00
$0.00
TOTAL:
$22,317.00
$22,317.00
F.
SUPPLIES
TOTAL
COUNTY
ITEM
BASIS
COST
COST
SEE TVF NEW CP 100 BUDGET
DETAIL ATTACHED
$ 7,800.00 $ 7,800.00
SEE TVF CP 75 BUDGET
DETAIL ATTACHED
$ 5,850.00 $ 5,850.00
SEE TVF REENTRY 225
BUDGET DETAIL ATTACHED
$ 48,750.00 $ 48,750.00
SEE TVF POST RELEASE
BUDGET 150 BUDGET DETAIL
ATTACHED
$ 70,650.00 $ 70,650.00
TOTAL:
$133,050.00
$133,050.00
G.
CONTRACTUAL
TOTAL
COUNTY
ITEM
TITLE
BASIS
COST
COST
SEE TVF NEW CP 100 BUDGET
DETAIL ATTACHED
$ 81,400.00 $ 81,400.00
SEE TVF CP 75 BUDGET
DETAIL ATTACHED
$ 76,175.00 $ 76,175.00
SEE TVF REENTRY 225
BUDGET DETAIL ATTACHED
$ 16,250.00 $ 16,250.00
SEE TVF POST RELEASE
BUDGET 150 BUDGET DETAIL
ATTACHED
$ 4,500.00 $ 4,500.00
TOTAL:
$178,325.00
$178,325.00
SERIAL# 220151-RFP
H.
OPERATING EXPENSES
TOTAL
COUNTY
ITEM
BASIS
COST
COST
SEE TVF NEW CP 100 BUDGET
DETAIL ATTACHED
$ 150,443.21 $ 150,443.21
SEE TVF CP 75 BUDGET
DETAIL ATTACHED
$ -
$ -
SEE TVF REENTRY 225
BUDGET DETAIL ATTACHED
$ -
$ -
SEE TVF POST RELEASE
BUDGET 150 BUDGET DETAIL
ATTACHED
$ -
$ -
TOTAL:
$150,443.21
$150,443.21
I.
PROFIT
PROFIT COST:
TOTAL SERVICE
COST:
$1,536,415.21
$1,217,205.21
$1,217,205
ATTACHMENT D-DETAIL FOR TVF NEW CP 100 Budget
PRICING SHEET / ITEMIZED SERVICE BUDGET
CONTRACT
SERVICE:
Career Paths NEW - 4 cohorts 25
each (100 total)
CONTRACT PERIOD:
02/01/22 - 07/31/23
NAME:
Televerde
Foundation
A.
PERSONNEL
TOTAL
Number of
Positions
FTE Level
Position Title
Total Salary for the Contract
Period
% Allocated Service
MCHSD Percentage
TOTAL
SERVICE
COST
COUNTY
COST
SERIAL# 220151-RFP
1
Full time
Program
Manager
$ 105,000.00
60%
$ 105,000.00 $ 63,000.00
1
Full time
Program
Coordinator
$ 40,000.00
50%
$ 40,000.00 $ 20,000.00
1
Full time
Workforce
Development
Facilitator
$ 83,250.00
100%
$ 83,250.00 $ 83,250.00
$ -
$ -
3
TOTAL:
$228,250.00
$166,250.00
B.
FRINGE BENEFITS
TOTAL
COUNTY
ITEM
BASIS
COST
COST
Employee Benefits and Taxes
Healthcare, SSI and 401k (11% of
salary)
100%
$ 25,107.50 $ 18,287.50
TOTAL:
$25,107.50
$18,287.50
C.
INDIRECT /
ADMINISTRATIVE COSTS
TOTAL
COUNTY
ITEM
BASIS
COST
COST
Not applicable
TOTAL:
$0.00
$0.00
SERIAL# 220151-RFP
D.
TRAVEL
TOTAL
COUNTY
ITEM
BASIS
COST
COST
Not applicable
Workforce Center is local
$ -
$ -
TOTAL:
$0.00
$0.00
E.
EQUIPMENT
TOTAL
COUNTY
ITEM
BASIS
COST
COST
Thin Client
Desktop workstation x 25 seats
100%
$ 12,000.00 $ 12,000.00
Monitors (1 per Agent)
Computer monitor x 25 seats
100%
$ 3,250.00 $ 3,250.00
Phone
Desk phone x 25 seats
100%
$ 2,825.00 $ 2,825.00
Headset
Headset x 25 seats
100%
$ 1,817.00 $ 1,817.00
DA80
DA80 x 25 seats
100%
$ 1,425.00 $ 1,425.00
Headset Cables
Cables x 25 seats
100%
$ 700.00 $ 700.00
Keyboard
Keyboards x 25 seats
100%
$ 300.00 $ 300.00
TOTAL:
$22,317.00
$22,317.00
F.
SUPPLIES
TOTAL
COUNTY
ITEM
BASIS
COST
COST
SERIAL# 220151-RFP
Office Supplies
general office supplies ($78 ea.) -
100 students
100%
$ 7,800.00 $ 7,800.00
TOTAL:
$7,800.00
$7,800.00
G.
CONTRACTUAL
TOTAL
COUNTY
ITEM
TITLE
BASIS
COST
COST
IT Support Technicians
White list, help desk, website
100%
$ 24,900.00 $ 24,900.00
College Professors/Instructors
Part-time course instructors
100%
$ 27,000.00 $ 27,000.00
DISC Assessment
DISC Assessment - $20 ea. X 100
students
100%
$ 2,000.00 $ 2,000.00
LinkedIn Learning License
LinkedIn Learning License - $200
ea. X 100 students
100%
$ 20,000.00 $ 20,000.00
ConnectEd Licenses
ConnectED Licenes - $50 ea. X
100 students
100%
$ 5,000.00 $ 5,000.00
Microsoft Licenses
Microsoft Licenses - $25 ea. X
100 students
100%
$ 2,500.00 $ 2,500.00
TOTAL:
$81,400.00
$81,400.00
H.
OPERATING EXPENSES
TOTAL
COUNTY
ITEM
BASIS
COST
COST
SERIAL# 220151-RFP
Meraki POE Switch 48 Port
1 each
100%
$ 7,281.63 $ 7,281.63
Meraki MS350 license
1 each
100%
$ 857.40 $ 857.40
Meraki Firewall (Main)
2
100%
$ 1,245.42 $ 1,245.42
Meraki Firewall license
1
100%
$ 938.76 $ 938.76
Firewall mount
2
100%
$ 220.00 $ 220.00
Structured Cabling (CAT5 / 6)
35 - per drop
100%
$ 3,850.00 $ 3,850.00
Comms Cabinet - Wall Mounted
1
100%
$ 400.00 $ 400.00
Fiber from D-Mark to Call Center
1
100%
$ 5,000.00 $ 5,000.00
Meraki AP
1 - 18 months
100%
$ 600.00 $ 600.00
Copier
18 month leasing
100%
$ 3,600.00 $ 3,600.00
Projector
1
100%
$ 1,500.00 $ 1,500.00
TV & Bracket
2 Wall boards
100%
$ 1,000.00 $ 1,000.00
Cabling Patch Panels / patch & Fly
leads
1
100%
$ 500.00 $ 500.00
Modular Classroom - 18 month
rental
1 Modular building for classes -
25 seats
100%
$ 102,150.00 $ 102,150.00
Office Equipment
Cubicles, desk chairs - 25 seats
100%
$ 8,700.00 $ 8,700.00
Connectivity
100MB Internet Connection
(Annual) w/ backup - 18 months
100%
$ 12,600.00 $ 12,600.00
TOTAL:
$150,443.21
$150,443.21
I.
PROFIT
PROFIT COST:
TOTAL SERVICE
COST:
$515,317.71
$446,497.71
ATTACHMENT D DETAIL FOR TVF CP Budget 75
PRICING SHEET / ITEMIZED SERVICE BUDGET
SERIAL# 220151-RFP
CONTRACT
SERVICE:
Career Paths - 5 cohorts 15 each
(75 total)
CONTRACT PERIOD:
02/01/22 - 07/31/23
NAME:
Televerde
Foundation
I.
PERSONNEL
TOTAL
Number of
Positions
FTE Level
Position Title
Total Salary for the Contract
Period
% Allocated Service
MCHSD Percentage
TOTAL
SERVICE
COST
COUNTY
COST
1
Full time
Program
Manager,
Employment
Coordinator
$ 105,000.00
40%
$ 105,000.00
$ 42,000.00
1
Full time
Program
Coordinator
$ 40,000.00
50%
$ 40,000.00
$ 20,000.00
1
Full time
Workforce
Development
Facilitator
$ 83,250.00
100%
$ 83,250.00
$ 83,250.00
$ -
$ -
3
TOTAL:
$228,250.00
$145,250.00
B.
FRINGE BENEFITS
TOTAL
COUNTY
ITEM
BASIS
COST
COST
Employee Benefits and Taxes
Healthcare, SSI and 401k (11% of
salary)
100%
$ 25,107.50
$ 15,977.50
TOTAL:
$25,107.50
$15,977.50
SERIAL# 220151-RFP
C.
INDIRECT /
ADMINISTRATIVE COSTS
TOTAL
COUNTY
ITEM
BASIS
COST
COST
Not applicable
TOTAL:
$0.00
$0.00
D.
TRAVEL
TOTAL
COUNTY
ITEM
BASIS
COST
COST
Not applicable
Workforce Center is local
$ -
$ -
TOTAL:
$0.00
$0.00
E.
EQUIPMENT
TOTAL
COUNTY
ITEM
BASIS
COST
COST
Not applicable
TOTAL:
$0.00
$0.00
F.
SUPPLIES
TOTAL
COUNTY
ITEM
BASIS
COST
COST
Office Supplies
general office supplies ($78 ea.) -
75 students
100%
$ 5,850.00
$ 5,850.00
SERIAL# 220151-RFP
TOTAL:
$5,850.00
$5,850.00
G.
CONTRACTUAL
TOTAL
COUNTY
ITEM
TITLE
BASIS
COST
COST
IT Support Technicians
White list, help desk, website
100%
$ 18,675.00 $ 18,675.00
College Professors/Instructors
Part-time course instructors
100%
$ 35,000.00 $ 35,000.00
DISC Assessment
DISC Assessment - $25 ea. X 75
students
100%
$ 1,875.00
$ 1,875.00
LinkedIn Learning License
LinkedIn Learning License - $200
ea. X 75 students
100%
$ 15,000.00
$ 15,000.00
ConnectEd Licenses
ConnectEd Licenses - $50 each
100%
$ 3,750.00
$ 3,750.00
Microsoft Licenses
Microsoft Licenses - $25 ea. X 75
students
100%
$ 1,875.00
$ 1,875.00
TOTAL:
$76,175.00
$76,175.00
H.
OPERATING EXPENSES
TOTAL
COUNTY
ITEM
BASIS
COST
COST
Not applicable
TOTAL:
$0.00
$0.00
I.
PROFIT
PROFIT COST:
TOTAL SERVICE
COST:
$335,382.50
$243,252.50
SERIAL# 220151-RFP
ATTACHMENT D DETAIL FOR TVF Reentry Budget 225
PRICING SHEET / ITEMIZED SERVICE BUDGET
CONTRACT
SERVICE:
Reentry Class -(325 total)
CONTRACT PERIOD:
02/01/22 - 07/31/23
NAME: Televerde
Foundation
I.
PERSONNEL
Number of
Positions
FTE Level
Position Title
Total Salary for the Contract
Period
% Allocated Service
MCHSD Percentage
TOTAL
SERVICE
COST
COUNTY
COST
1
Full time
Program
Manager,
$ 105,000.00
70%
$ 105,000.00
$ 73,500.00
1
Full time
Program
Coordinator
$ 40,000.00
100%
$ 40,000.00
$ 40,000.00
1
Full time
Engagement
Manager
$ 83,250.00
50%
$ 83,250.00
$ 83,250.00
$ -
$ -
3
TOTAL:
$228,250.00
$196,750.00
B.
FRINGE BENEFITS
TOTAL
COUNTY
ITEM
BASIS
COST
COST
Employee Benefits and Taxes
Healthcare, SSI and 401k (11% of
salary)
100%
$ 25,107.50 $ 21,642.50
SERIAL# 220151-RFP
TOTAL:
$25,107.50
$21,642.50
C.
INDIRECT /
ADMINISTRATIVE COSTS
TOTAL
COUNTY
ITEM
BASIS
COST
COST
Not applicable
TOTAL:
$0.00
$0.00
D.
TRAVEL
TOTAL
COUNTY
ITEM
BASIS
COST
COST
Not applicable
Workforce Center is local
$ -
$ -
TOTAL:
$0.00
$0.00
E.
EQUIPMENT
TOTAL
COUNTY
ITEM
BASIS
COST
COST
Not applicable
TOTAL:
$0.00
$0.00
F.
SUPPLIES
TOTAL
COUNTY
ITEM
BASIS
COST
COST
SERIAL# 220151-RFP
Office Supplies
general office supplies ($35 ea.) -
325 students
100%
$ 11,375.00 $ 11,375.00
Personal Journals
Getting it Right Journals - $40
ea., x 325 students
1
$ 13,000.00 $ 13,000.00
Professional Development Journals
Professional Development
Journals - $75 ea. X 325 students
1
$ 24,375.00 $ 24,375.00
TOTAL:
$48,750.00
$48,750.00
G.
CONTRACTUAL
TOTAL
COUNTY
ITEM
TITLE
BASIS
COST
COST
Peer Mentors - Volunteers
Volunteers
$ -
$ -
Professional Mentor - Volunteers
Volunteers
$ -
$ -
Money Management Software
Licenses
Money Experience License - $50
ea. X 325 students
1
$ 16,250.00 $ 16,250.00
TOTAL:
$16,250.00
$16,250.00
H.
OPERATING EXPENSES
TOTAL
COUNTY
ITEM
BASIS
COST
COST
Not applicable
TOTAL:
$0.00
$0.00
I.
PROFIT
PROFIT COST:
TOTAL SERVICE
COST:
$318,357.50
$283,392.50
SERIAL# 220151-RFP
ATTACHMENT D DETAIL FOR TVF Post Release Budget 150
PRICING SHEET / ITEMIZED SERVICE BUDGET
CONTRACT
SERVICE:
Post Release Services (150 total)
CONTRACT PERIOD:
02/01/22 - 07/31/23
NAME: Televerde
Foundation
I.
PERSONNEL
Number of
Positions
FTE Level
Position Title
Total Salary for the Contract
Period
% Allocated Service
MCHSD Percentage
TOTAL
SERVICE
COST
COUNTY
COST
1
Part-time
Program
Manager
$ 105,000.00
30%
$
105,000.00
$ 31,500.00
1
Full time
Engagement
Manager
$ 83,250.00
50%
$ 83,250.00 $ 83,250.00
1
Part-time
Volunteer/Mentor
Coordinator
$ 75,000.00
50%
$ 75,000.00 $ 37,500.00
$ -
$ -
2
TOTAL:
$263,250.00
$152,250.00
B.
FRINGE BENEFITS
TOTAL
COUNTY
ITEM
BASIS
COST
COST
Employee Benefits and Taxes
Healthcare, SSI and 401k (11% of
salary)
100%
$ 28,957.50 $ 16,747.50
SERIAL# 220151-RFP
TOTAL:
$28,957.50
$16,747.50
C.
INDIRECT /
ADMINISTRATIVE COSTS
TOTAL
COUNTY
ITEM
BASIS
COST
COST
Not applicable
TOTAL:
$0.00
$0.00
D.
TRAVEL
TOTAL
COUNTY
ITEM
BASIS
COST
COST
Not applicable
Workforce Center is local
$ -
$ -
TOTAL:
$0.00
$0.00
E.
EQUIPMENT
TOTAL
COUNTY
ITEM
BASIS
COST
COST
Not applicablee
.
TOTAL:
$0.00
$0.00
F.
SUPPLIES
TOTAL
COUNTY
ITEM
BASIS
COST
COST
SERIAL# 220151-RFP
Interview Readiness Kits
Vouchers for hair, outfit, ring
lights, transportation vouchers -
$300 ea. X 150 Participants
100%
$ 45,000.00 $ 45,000.00
Essential Gift Bags
Hygiene products and
transportation vouchers - $100 ea.
X 150 Participants
100%
$ 15,000.00 $ 15,000.00
Workshops Supplies
Food/Beverage/Supplies $300
each workshop x 18 workshops
1
$ 5,400.00 $ 5,400.00
Office Supplies for Participants
general office supplies ($35 ea.) -
150 students
100%
$ 5,250.00 $ 5,250.00
TOTAL:
$70,650.00
$70,650.00
G.
CONTRACTUAL
TOTAL
COUNTY
ITEM
TITLE
BASIS
COST
COST
Peer Mentors - Volunteers
Volunteers
$ -
$ -
Professional Mentor - Volunteers
Volunteers
$ -
$ -
Workshop Instructors
Speaker/Facilitator Fees
$ 4,500.00 $ 4,500.00
TOTAL:
$4,500.00
$4,500.00
H.
OPERATING EXPENSES
TOTAL
COUNTY
ITEM
BASIS
COST
COST
Not applicable
SERIAL# 220151-RFP
TOTAL:
$0.00
$0.00
I.
PROFIT
PROFIT COST:
TOTAL SERVICE
COST:
$367,357.50
$244,147.50
SERIAL # 220151-RFP
Exhibit B: Scope of Work
TELEVERDE FOUNDATION PROGRAM DESCRIPTION
5.6.1.1
EXECUTIVE SUMMARY
INTRODUCTION
Applicant.
Televerde Foundation
Lead Partner.
Arizona’s Department of Corrections Rehabilitation and Reentry in
Maricopa County, Arizona State Prison Complex – Perryville
Title of Project.
PATHS for Success
RFP Name.
RFP#220151-RFP Workforce Development Job Seekers Initiatives
Selected Element.
Element 2 - Navigation
Amount requested.
$1,217,205.21
BACKGROUND
Televerde Foundation’s Mission. Televerde Foundation provides currently and formerly incarcerated
women with the personal and professional development programs necessary to successfully join and
advance in the global workforce. We seek to enable women to break the cycle of poverty and recidivism by
becoming financially independent, positive role models for their children and families thereby changing the
lives of future generations and building stronger communities.
Identified Need. The Sentencing Project reports that over the past 25 years the rate of incarceration of
women has increased seven-fold due to “more expansive law enforcement efforts, stiffer drug sentencing
laws, and post-conviction barriers to reentry that uniquely affect women.” The National Resource Center
on Justice Involved Women reports that 1/4 of women released from prison are arrested for a new crime
within six months, 1/3 within a year, and 2/3 within five years of release. A 2019 research review and
analysis of risk factors associated with recidivism published by the National Institutes of Health lists
employment problems and low incomes as two of the leading factors of recidivism. COVID-19 has
exacerbated the situation as the job market and economy are basically unrecognizable to women who have
been incarcerated for the past two years. High skilled labor is in high demand while housing and food
inflation has outpaced minimum wage jobs.
PROJECT DESCRIPTION
PATHS for Success. In collaboration with Arizona’s Department of Corrections Rehabilitation and Reentry
in Maricopa County and Arizona State Prison Complex – Perryville Women’s Prison, and Arizona State
University’s WP Carey School of Business, Televerde Foundation seeks to expand its “Prepare, Achieve
and Transform for Healthy Success” (PATHS) Program to benefit more disadvantaged women. We aim to
do this by working with 325 currently and formerly incarcerated women of Perryville Women’s Prison in
Goodyear, Arizona (a HUD qualified census track). PATHS for Success will simultaneously – versus
sequentially as in the past – offer its three-phased approach to successful reentry and transition through
career training and support. PATHS provide vulnerable and marginalized populations with hands-on, work-
based learning and soft skills development that will lead to increased employment opportunities, better pay,
and sustainable careers in Information Technology and technology-based Marketing/Customer Service
jobs across all industries.
CAREER PATHS is a six-month program that provides business fundamentals education and skills training
leading to three certification tracks: Level I Help Desk Support, Professional Customer Services, and Inside
Sales.
SERIAL# 220151-RFP
PATHS REENTRY is a six-month program that provides personal development and workplace readiness
training to develop strategies and tools that will increase their likelihood of success after release.
PATHS 2 SUCCESS is a 12-month post-release program that provides Career PATHS/PATHS Reentry
graduates with access to community resources and job placement opportunities and substantial one-on-
one mentoring and monthly group sessions for one year.
PROGRAM OVERSIGHT AND QUALIFICATIONS
Oversight. PATHS for Success will be overseen by Michelle Cirocco, Televerde Foundation Executive
Director, who will provide leadership and guidance to the project team. Michelle joined Televerde in 1999
and has held several leadership positions including Chief Impact and Chief Marketing Officer. Michelle is
an incredible resource for the project team as she has a tireless commitment for using business as a force
for good and by serving as a role model for life-changing transformation from incarceration to professional
and personal success.
Project Team.
x
Program Manager – Operations. Leads project implementation and execution including
budgets, staff, work planning, activities, and intended reporting and final products; manages
Program Coordinator, Client Engagement Manager, partners, and volunteers; coordinates
employment opportunities for clients.
x
Program Coordinator – Operations. Supports Program Manager; assists program
implementation including monitoring budget, tasks and deliverables.
x
Mentor Coordinator & Administration. Assists with post-release services, mentor alignment,
administration, supply orders, and surveys.
To be hired:
x
Client/Community Engagement Manager. Plans, coordinates and execute activities necessary
to ensure client engagement throughout the entire PATHS lifecycle; work directly with clients to
develop and support their reentry plan, including job placement and access to resources from
community partners; monitors progress towards outcomes.
x
Workforce Development Facilitator. Provides in-person classroom oversight and educational
and training support for participants of our Career PATHS Workforce Development Centers.
x
Program Manager. One additional program manager will be necessary to provide effective
oversight
x
Program Coordinator. One additional program coordinator will be necessary to ensure effective
program support
KEY OUTCOMES
Goal. PATHS for Success will empower 325 currently and formerly incarcerated women with the skills
and resources needed to build meaningful and rewarding careers despite the vagaries of the COVID-19
impacted economy and successfully reintegrate back into their communities.
Element 2 Success Indicators.
1) 96% of PATHS Reentry participants will establish and agree to pursue a career or occupation.
2) 325 persons will be provided navigation services.
3) 94% of persons served who are actively pursuing agreed upon occupation within six months of
receiving the navigation services.
4) No more than 3% of persons served who have not yet chosen a career path/occupation.
5) No more than 3% persons served that we were unable to follow up with.
SERIAL# 220151-RFP
What Success Looks Like. PATHS 2020 Graduate, Brooke S, who is currently a Marketing Technology
Administrator at Cisco, shared that “Televerde Foundation’s PATHS program was much more than a
‘release’ class. PATHS created a strong network of people that I can reach out to no matter the need or
challenge and without question. Prior to release, in PATHS we focused on practical skills such as
budgeting, reconnecting with family, job searching, resumes, interview skills; as well as emotional
intelligence which has been the key for me to have had a successful transition back into society.”
SITUATION ANALYSIS
Introduction. This PATHS for Success project is Televerde Foundation’s response to Maricopa
County’s #220151-RFP for Workforce Development Job Seekers Initiatives, Element 2 – Navigation. We
are requesting $1,217,205.21for an 18-month project period from January 12th, 2022 through June 30,
2023. PATHS for Success is a scale up of our ongoing three-phased program – Career PATHS, PATHS
Reentry, and PATHS 2 Success – which offers a broad range of coordinated services providing
comprehensive workforce programs for currently and formerly incarcerated women of Perryville Women’s
Prison in Goodyear, Arizona. These are women who have been (or will be upon their release)
disproportionately impacted by the COVID-19 pandemic and the subsequent state of our work
environment and economy.
Problem Statement. According to the Prison Policy Initiative, the unemployment rate for formerly
incarcerated working-age individuals (25-44) was 27.3% compared to (at the time) the 5.2%
unemployment rate for the general public. Further, when comparing activity in the labor market, 93.3% of
formerly incarcerated individuals reported they are either employed or actively seeking employment,
compared to 83.8% of the general public within the same age range. These statistics support the notion
that formerly incarcerated people want to work, but often face structural barriers to employment.
The Sentencing Project reports that over the past 25 years the rate of incarceration of women has
increased seven-fold due to “more expansive law enforcement efforts, stiffer drug sentencing laws, and
post-conviction barriers to reentry that uniquely affect women.” The National Resource Center on Justice
Involved Women reports that 1/4 of women released from prison are arrested for a new crime within six
months, 1/3 within a year, and 2/3 within five years of release. A 2019 research review and analysis of
risk factors associated with recidivism published by the National Institutes of Health lists employment
problems and low incomes as two of the leading factors of recidivism.
Upon completing their sentence, women are disproportionately affected by higher rates of unemployment
compared to their male counterparts. The Prison Policy Initiative found that despite controlling for race
and gender, women, specifically Black women, experienced “severe levels of unemployment [43.6%],
whereas White men experienced the lowest [18.4%].” Additionally, regardless of race, women faced
higher unemployment rates compared to their White male counterparts. White women were unemployed
at a rate of 23.2%, while Latina women faced the second highest unemployment rate at 39.42%.
Even prior to the COVID-19 pandemic, these alarming statistics further supported the need for
comprehensive workforce development programs that work to reduce recidivism, while improving the
livelihood of its participants. An independent evaluation by Arizona State University’s Seidman Research
Institute found that Televerde’s workforce development programs have helped over 3,000 women attain
employment, earnings, and education at significantly higher rates, and a recidivism rate 91% lower than
the national average.
More than 3,500 women are incarcerated at, and almost 2,500 women released from, the Perryville
Prison Complex each year. Televerde Foundation understands the barriers and challenges our
SERIAL# 220151-RFP
participants face when exiting prison and re-entering their communities, work, and family life, especially in
a post-pandemic society previously unknown to our target population.
General Approach – Our Theory of Change. Companies of all sizes are affected by the growing skills
gap in sales, customer service and IT-related positions. The talent shortage in the United States has
tripled over the last 10 years, and 81,000 women are released from prison annually, many having the
desire to join and succeed in the global workforce. Joblessness is the number one predictor of recidivism
and the growing skills gaps could lead to a damaging $2.5 million economic impact over the next decade.
Televerde Foundation is an offshoot of Televerde, a for-profit social enterprise that has been providing
workforce development opportunities for incarcerated women for 26 years. Its prison workforce program
employs incarcerated women for customer service, sales, marketing and technical support operations,
providing them critical job skills and improving their employability after release. In 2005, Televerde began
offering TOPs (Televerde’s Out Placement Support) workshops to prepare the women it employed to
successfully transition back into the community and build meaningful and rewarding careers. In 2020,
Televerde Foundation was launched to leverage the success of Televerde’s workforce development
experience and provide job training, certification, and reentry support to improve the success of
employees and for incarcerated women who would not have the opportunity to participate in Televerde
employment. The investment and commitment to this expansion is an extension of Televerde’s
commitment to provide life changing opportunities for 10,000 women by 2030.
The Arizona State University’s Seidman Research Institute recently published a report on the economic,
social and fiscal impact of Televerde’s prison workforce program. The report found that Televerde post-
release program participants are less likely to return to prison with a 3-year rate of recidivism of 5.4%
compared to 59.3% of the recidivism rates from the Bureau of Justice Statistics. In fact after five years,
94.1% of program participants had paid employment earning 3.7 times as much as national average for
formerly incarcerated females.
The lower recidivism rates, coupled with the strong employment rates, benefit the community as a whole.
The Seidman report stated, “As a result of reduced rates of recidivism among Televerde program
participants, [Arizona] benefits from decreased public expenditure related to incarceration.” The report
specified, “Based on the 3-year rate of recidivism for new offenses, the Televerde program has provided
up to $76.4 million in cumulative cost-savings to the State since 2011. The annual savings to the State of
Arizona range from $6.1 million to $9.5 million over the 8 years of study, dependent on the usage of a 1-
year or a 3-year rate of recidivism for new offenses.”
PROJECT DESCRIPTION
PATHS for Success. Televerde Foundation seeks to expand its “Prepare, Achieve and Transform for
Healthy Success” (PATHS) Program in partnership with Arizona’s Department of Corrections
Rehabilitation and Reentry Division and the Arizona State Prison Complex – Perryville Women’s Prison,
Arizona State University’s WP Carey School of Business, private sector industry certification platforms
(I.e., Cisco Networking Academy, LinkedIn, and Factor8), and various job placement and industry-specific
hiring agencies. PATHS for Success builds on our success to date by simultaneously delivering all three
programs to meet PATHS participants at their individual stage of the program rather than simply take one
or more cohorts through the almost two year process in a linear fashion which can be hampered by
varying release dates.
PATHS is a three-phased approach to successful reentry and transition that includes Career PATHS,
PATHS Reentry, and PATHS 2 Success. The PATHS curriculum is consistent with this RFP’s Element 2
and supports the Maricopa County Workforce Development Board’s high-growth and high-demand
industry priorities. PATHS provide vulnerable and marginalized populations with hands-on, work-based
SERIAL# 220151-RFP
learning and soft skills development that will lead to increased employment opportunities, better pay, and
sustainable careers in Information Technology and technology-based Marketing/Customer Service jobs
across all industries.
CAREER PATHS is a unique workforce reentry program for women who will be released from prison
within nine to 12 months. Career PATHS is a six-month Monday through Friday program that provides
business fundamentals education and skills training leading to three certification tracks: Level I Help Desk
Support, Professional Customer Services, and Inside Sales. To ensure we have the capacity to provide
this state-of-the-art training, we are establishing and equipping an additional Career PATHS Center at
Perryville.
PATHS REENTRY is a six-month pre-release program that provides personal development and
workplace readiness training to develop strategies and tools that will increase their likelihood of success
after release. They will meet with the program team and volunteers individually and in small groups twice
a week over six months. Coursework will include Career Assessment, Emotional Intelligence, Healthy
Relationships, Responsible Thinking, Positive Change, Workplace Readiness, Employment Strategies,
and Financial Literacy. Two months prior to release, each participant will be paired with a peer mentor
who will help navigate the first 12-months of their transition.
PATHS 2 SUCCESS is a 12-month post-release program that provides Career PATHS/PATHS Reentry
graduates with an essentials gift bag (e.g. 30 days of personal care products, transportation vouchers),
interview readiness kit, access to community resources and job placement opportunities. In support of
their successful transition, the women can access scholarships and resources, and meet monthly for
ongoing training and development covering Restoring Civil Rights, Budgeting, Credit Repair, Home
Buying, Personal Visioning, Personal Behavioral Styles, Money Management, Emotional Intelligence,
Personal Values, Time Management, Career Mapping, Counseling, Assessment, Health, Wellness and
Nutrition. Participants will meet with peer mentors daily the first month post-release and then weekly for
11 months and will be assigned a professional mentor to help navigate career development.
Geographic Coverage. PATHS for Success will serve current or former inmates of Perryville Women’s
prison situated in Goodyear, Arizona, an HUD-qualified census track. Upon release, most will be returning
to their home communities, many of which will be urban, low-income, and/or HUD Color-Qualified tracks
throughout Arizona but largely within the Metro-Phoenix area. According to the U.S. Department of
Justice, over 10,000 ex-prisoners are released from America’s state and federal prisons every week and
arrive on the doorsteps of our nation's communities. “For the communities to which most former prisoners
return (communities which are often impoverished and disenfranchised neighborhoods with few social
supports and persistently high crime rates), the release of ex-offenders represents a variety of
challenges.” These communities themselves have been adversely affected by the pandemic and its
subsequent economic fallout and, even in the best of circumstances, seldom recognize the unique needs
of formerly incarcerated women nor do they have the specialized resources required to support those
needs.
Populations Targeted. PATHS for Success will serve a total of 375 unique individuals who are currently
incarcerated women at Perryville Prison. Our Career PATHS job training and certification program will
support 175 participants and our PATHS Reentry life skills and soft job skills training program will include
325 participants. At the same time, PATHS for Success will support 150women through their release
from Perryville and transition back home in their own communities through our PATHS 2 Success
mentoring, education, and career placement/ advancement program. All of the women we work with are
low-income and face unemployment upon release. Many are moms seeking to reunify and secure income
for their families and become a role model in their community. They are racially and culturally
representative of our most disadvantaged communities in Arizona and few, if any, have post-secondary
education. Some do not yet have their high school or GED diplomas. Almost all lack the skills to ensure
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their likelihood of securing a job post-release that pays more than minimum wage or that can offer career
advancement. All will be struggling with the serious threat of relapse into substance use or prison
recidivism. None will have been prepared for the changes that have taken place in their community, within
their families, or in terms of the job market or economy that have resulted from the COVID-19 pandemic.
Identifying and Reaching the Intended Target Populations. With 25 years of shared experience,
Televerde and Televerde Foundation have proven extremely adept at identifying, engaging, and drawing
women into our PATHS program. We have worked for over 25 years with the Arizona’s Department of
Corrections Rehabilitation and Reentry in Maricopa County to secure access to prison facilities and its
inmates and to market the program within the prison. We invite back into Perryville our PATHS alumnae
and volunteer mentors who have lived experience similar to those we seek to serve and who have
successfully overcome the challenges of reentry with the tangible skills building and career support
available through Televerde Foundation. As a closed system, the prison allows us to spend our outreach
efforts not on identifying those most disproportionately impacted (or likely to be impacted) by the
pandemic as all of those incarcerated then unemployed upon release fall into this category but, instead,
on identifying those who are the most likely to commit to and thrive in an extremely intensive, fulltime
program while incarcerated.
PERFORMANCE MEASURES
Participant-relevant Outcomes and Metrics. The overarching measure of success for all of our
programs is reduced recidivism. The best way to avoid recidivism and its incredible costs on families and
society as a whole is through well-paid jobs. We track both employment and recidivism over several years
and expect this group of women to thrive socially, legally, and economically, as have past PATHS
graduates relative to their counterparts who have not benefitted from PATHS programs. We anticipate
that 94% of this group will maintain paid employment approximately five years after release (compared to
the national average of less than 50% for formerly incarcerated women), and a three-year recidivism rate
of less than 10% (compared to 59% nationally). We also anticipate increased first year earnings of
greater than $32,000 with continued increases in the following years.
Goal. PATHS for Success will empower 375 currently and formerly incarcerated women with the skills
and resources needed to build meaningful and rewarding careers and successfully reintegrate back into
their communities.
Cross-Cutting Outcomes to Promote Equity among those Disproportionately Impacted by COVID-
19.
1) Reduced Recidivism from 59% national average to less than 10% throughout PATHS 2 Success
program and three years’ post-release.
2) Increased employment from national average of 50% to 94% over life of PATHS 2 Success
program and after five years post-release.
3) Increased first year earning from $14,500 to greater than $32,000.
PATHS for Success Project Outcomes.
1) 96% of Career PATHS participants will secure industry certification as Level I Help Desk Support,
Professional Customer Services, or Inside Sales
2) 95% of Career PATHS and PATHS Reentry graduates, and PATHS 2 Success participants will
secure a full time, career-advancing job within two months of release.
3) Career PATHS and PATHS Reentry graduates will have access to online, two or four year,
degree-confirming post-secondary education at no or low cost through Western Governors
University and Televerde’s scholarship program.
Element 2 Success Indicators.
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1) 96% of PATHS Reentry will establish and agree to pursue a career or occupation.
2) 96% 250 persons will be provided navigation services.
3) 95% of persons served who are actively pursuing agreed upon occupation within six months of
receiving the navigation services
4) No more than 3% of persons served who have not yet chosen a career path/occupation.
5) No more than 3% of persons serviced that we were unable to follow up with.
Outputs.
1) 175 incarcerated women will be enrolled in one of nine six-month Career PATHS cohorts prior to
release.
2) 275 incarcerated women will participate in PATHS Reentry program meeting twice weekly for six
months.
3) 150 formerly incarcerated women will participate in PATHS 2 Success program for one year post
release
4) 150 currently and formerly incarcerated women will receive 1:1 mentorship
5) 375 currently and formerly incarcerated women will be provided with access to services that will
enable them to thrive in their career, family, and their community post-release.
6) Televerde Foundation’s capacity will be expanded to provide state-of-the-industry training with a
mobile, leased, and fully IT-equipped additional Career PATHS Center at Perryville.
A PATHS Participant Success Story. PATHS 2020 Graduate, Brooke S, who is currently a Marketing
Technology Administrator at Cisco, has shared the following.
“Televerde Foundation’s PATHS program was much more than a ‘release’ class. PATHS created a strong
network of people that I can reach out to no matter the need or challenge and without question. Prior to
release, in PATHS we focused on practical skills such as budgeting, reconnecting with family, job
searching, resumes, interview skills; as well as emotional intelligence which has been the key for me to
have had a successful transition back into society.
I have a list of successful people that I can reach out to if I encounter a challenge or just want to grab a
coffee. I know these people care about me and will always make time for me. Having this type of support
has allowed me to grow and be the successful person I am today. I know I am able to reach out to this
group to help develop my professional skills as well.
I am grateful for all of the support I have received. I am also aware that most people being released from
prison have not been given the opportunities that I have. Since I have been given so much, it is so
important that I give back and I am looking forward to now helping Televerde Foundation!”
5.6.1.2
QUALIFICATIONS
TELEVERDE FOUNDATION
501(c)3 Status. Televerde Foundation was designated as a 501(c)3 public charity, nonprofit organization
based in Phoenix, Arizona on March 25, 2020, However, Televerde Foundation’s programs have a 25
year history within Televerde, our founding organization. Michelle Cirocco, Televerde Foundation’s
Executive Director, also serves as Chief Impact Officer of Televerde, a for-profit business entity, where
she has worked for 22 years.
Mission. Televerde Foundation provides currently and formerly incarcerated women with the personal
and professional development programs necessary to successfully join and advance in the global
workforce. We seek to enable women to break the cycle of poverty and recidivism by becoming positive
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role models for their children and families, changing the lives of future generations and building stronger
communities.
History. Televerde Foundation was created as an offshoot of Televerde, a for-profit social enterprise that
has been providing workforce development opportunities for incarcerated women for 26 years. Its prison
workforce program employs incarcerated women for sales, marketing and customer service operations,
providing them critical job skills that allow them to make and set aside money in prison, and improves
their employability and self-sufficiency upon release. In 2020, Televerde Foundation was launched to
leverage the success of Televerde’s workforce development experience to provide job training,
certification and reentry support for their employees and for incarcerated women not able to be employed
by Televerde to expand its reach and impact.
Management and Project Oversight Capacity. Televerde Foundation has the financial, internal control,
and grant management practices in place to effectively oversee the implementation of a grant award. We
have the experience and capacity to submit for reimbursements based on services rendered. We have
contracted with Televerde (for profit) to ensure that finances, budgets, and grant accounting are all based
on best practice and are fully compliant with legal and contractual requirements. We have the ability to
collect, analyze, report quarterly on progress towards deliverable and challenges encountered/overcome.
PATHS for Success will be overseen by Michelle Cirocco, Televerde Foundation Executive Director, who
will provide leadership and guidance to the project team. Michelle joined Televerde in 1999 and has held
several leadership positions including Chief Impact and Chief Marketing Officer. Michelle was recently
named a World-Changing Woman in Conscious Business by Conscious Company magazine. Her journey
of transformation from incarceration to business success was also featured by Forbes in a two-part
interview. Michelle is a strong customer champion with a tireless commitment to using business as a force
for good. Michelle earned her MBA from Arizona State University where she also serves as an Advisory
Board Member for the Center for Services Leadership. She holds multiple certifications from
SiriusDecisions. Michelle is an avid TED fan and organized and hosted TEDxPerryvilleCorrectional, the
first TEDx to be held in an Arizona prison. The event looked behind the curtain of incarceration to show
the potential that exists in providing second chances. Michelle dedicates a significant amount of her free
time giving back to her local community by volunteering for the Phoenix Rescue Mission and Athena
International. She is a member of the National Association of Female Executives and MBA Women
International.
Programs. Televerde Foundation prepares incarcerated and formerly incarcerated women for all aspects
of life after their release through our three-phased PATHS program. PATHS (Prepare, Achieve and
Transform for Healthy Success) has the following components.
x
Career PATHS teaches business fundamentals, communication and professional skills training, and
certification for careers in Customer Service, IT Helpdesk, Digital Marketing and Inside Sales.
x
PATHS Reentry enables emotional intelligence, healthy relationships, financial literacy, workplace
etiquette, resume writing, and interview skills training programs.
x
PATHS 2 Success provides ongoing training, education, mentoring, scholarships, and resources to
support a successful transition and to advance their career.
RELEVANT QUALIFICATIONS
Element 2 Criteria. Televerde Foundation meets and exceeds the qualification criteria of Element 2
including a) Knowledge and experience working in career planning; b) Experience in assisting job seekers
access and apply for jobs, pre-apprenticeships, and/or apprenticeships in-demand industries; and c)
Knowledge of federal and state labor market.
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Past Experience. Televerde Foundation has successfully implemented the following programs and
activities.
x
Career PATHS. We launched first cohort of 12 women for job skills training and industry certification
at Perryville in May 2021, and second in December 2021. 95% of participants in the first cohort
successfully graduated and 83% are already successfully utilizing their new skills in gainful
employment.
x
PATHS 2 Success. To date, we have developed 47 active mentors, 84 mentor/mentee relationships,
Monthly workshops, 33 no cost dental appointments, achieving a 96% Employment Rate, with
average starting salaries of $41,100 and 0% Recidivism.
x
PATHS Reentry. We have graduated three cohorts totally 99 women prior to their release with 4th
cohort of 82 launched in November 2021.
x
Individual PATHS. We have enabled 82 women to enroll in Strayer University for post-secondary
advancement, 53 women to graduate from the ABC Masters Bootcamp, and 199 women to complete
and secure Learn@Fobes certificates.
Previously, under Televerde (for profit), we successfully achieved the following by implementing the
programs and activities that have served as the foundation and provided lessons learned for our current
PATHS programs.
x
Workforce development center established in the US in 1995
x
3,500 successful graduates
x
Less than 6% recidivism
x
Earnings 4x the national average for formerly incarcerated individuals
x
TOPS (Televerde Outplacement Services established in 2008
x
TOPS was designed, implemented, and replaced by Televerde Foundation to help more women who
were not afforded the opportunity to work for the for profit, Televerde
x
Evaluation was conducted by Arizona State University William Seidman Research Institute
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SUMMARY OF SIEDMAN FINDINGS
The participants of Televerde’s prison workforce development program go on to attain employment, earnings,
and education at higher rates and reoffend at lower rates than other formerly incarcerated females in the
United States.
x Seidman finds that Televerde program participants attain employment after release at
a rate of 44.3 percentage points higher than the U.S. national average for other
released female prisoners.
x In addition, employed Televerde program participants report higher wages than other
released female prisoners nationwide, amounting to an estimated $843.0 million
cumulative post-release lifetime earnings benefit.
x Televerde program participants also report achieving higher levels of education after
release from prison, despite holding a similar education level as the national
population of female state prisoners at the time of incarceration.
x Finally, Televerde program participants reoffend at a rate 34.7 percentage points
lower than the national average for other released female prisoners within 1 year, and
53.9 percentage points lower within 3 years.
Families of Televerde program participants also derive benefits.
x Seidman’s findings suggest that dependent children of Televerde program participants
are 11 times more likely to graduate high school than dependent children of other
incarcerated mothers.
x Additionally, the adult children of Televerde program participants are 11 times less
likely to be incarcerated compared to the adult children of other incarcerated mothers.
x Observed increases in employment and income among Televerde program participants
after release may also reduce barriers to health care and encourage the development of
good health behaviors in dependent children.
x Lastly, Televerde program participants indicate that their relationships with children,
partners/spouses, and other family members improve as a result of their employment
with the company.
The State of Arizona also benefits from the success of the Televerde prison workforce development program.
x As a result of reduced expenditure on the incarceration of reoffenders, the Televerde
program has provided between $49.2 million and $76.4 million in cumulative cost
savings to the state since 2011. This equates to an annual saving of $6.1 million to
$9.5 million.
x Based on the Arizona Tax Year 2018 income brackets and contributions, the estimated
1,021 employed Televerde program participants may contribute an additional $26.9
million in personal income taxes over their post-release lifetime as a result of their
increased earnings.
x Finally, an economic impact analysis of employment expenditure and supplier
purchases demonstrates that Televerde’s direct operations alone generated an
estimated cumulative total of $238.2 million GDP by State and $196.1 million labor
income in the Arizona economy between 2011 and 2018.
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COLLABORATING PARTNERS
Televerde Foundation builds on its own skillset and experience with those of our long-standing strategic
partners including Televerde (our founding organization), Arizona’s Department of Corrections
Rehabilitation and Reentry in Maricopa County and Arizona State Prison Complex – Perryville Women’s
Prison, and Arizona State University’s WP Carey School of Business. In addition, we have long term
relationships with well-respected, private sector curricula development firms, Cisco Networking Academy,
LinkedIn, and Factor8.
Televerde serves as Televerde Foundation’s financial partner and business advisor. Televerde, a
woman-led for-profit enterprise, is collaborating with Televerde Foundation to scale up its successful
professional development model to incarcerated women beyond those employed in Televerde’s prison-
based call centers. Televerde has made a 5-year commitment to help Televerde Foundation successfully
launch and build its infrastructure by providing in-kind salaries, professional services, office space, and in-
prison classroom facilities for Televerde Foundation’s PATHS program.
Arizona’s Department of Corrections Rehabilitation and Reentry in Maricopa County and Arizona
State Prison Complex – Perryville Women’s Prison provides access to the prison complex and
PATH’s target beneficiaries. Perryville is a mixed security prison with a capacity for 4,382 women. The
PATHS program will be housed within the prison at Televerde’s engagement center at no cost to
Televerde Foundation. We work closely with the Division of Programs and Reentry.
Arizona State University – WP Carey School of Business develops and delivers PATHS program
curricula. WP Carey’s professors, staff, and MBA students have created the professional development
curriculum for our PAHS Reentry Program, the Business fundamentals and communications curriculum,
as well as the professional sales curriculum that are focal points for our Career PATHS program.
Cisco Networking Academy, LinkedIn, and Factor8 provide technical curriculum support for Career
PATHS. These three organizations provide the licensing and course materials leading to professional
certifications as Technical Technician, Customer Service, and Inside Sales.
PROJECT TEAM
Mentor Coordinator &
Administration
Program Coordinator/
Operations
VACANT
Client & Community
Engagement Manager
Executive Director/ Project
Oversight
Program Manager/
Operations
PATHS FOR SUCCESS PROJECT TEAM
VACANT
Workforce Development
Facilitator (2)
VACANT
Program
Manager
VACANT
Program
Coordinator
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PROJECT PERSONNEL ROLES AND RESPONSIBILITIES
Executive Director Project Oversight (not charged to project). Oversees project quality, design
integrity, and contract compliance, and key stakeholder relations.
Program Manager – Operations (100% FTE). Leads project implementation and execution including
budgets, staff, work planning, activities, and intended reporting and final products; manages Program
Coordinator, Client Engagement Manager, partners, and volunteers; coordinates employment
opportunities for clients.
Program Coordinator – Operations (100% FTE). Supports Program Manager; assists program
implementation including monitoring budget, tasks and deliverables.
Mentor Coordinator & Administration (100% FTE). Support Coordinator; assists with post-release
services, mentor alignment, administration, supply orders, and surveys.
To be hired:
Client/Community Engagement Manager (100% FTE). Plans, coordinates and execute activities
necessary to ensure client engagement throughout the entire PATHS lifecycle; work directly with clients
to develop and support their reentry plan, including job placement and access to resources from
community partners; monitors progress towards outcomes.
Workforce Development Facilitators (2 x 100% FTE) Provides in-person classroom oversight and
educational and training support for participants of our Career PATHS Workforce Development Centers.
Program Manager (100% FTE) – One additional program manager will be necessary to provide effective
oversight; job description to be defined based on needs of program.
Program Coordinator (100% FTE) – One additional program coordinator will be necessary to ensure
effective program support; job description to be defined based on needs of program.
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