210192-CONTRACT - ARBOR EDUCATION & TRAINING DBA EQUUS.PDF

Maricopa County — Formal (2022-01-26)

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SERIAL 210192-RFP 
ARIZONA@WORK MARICOPA COUNTY YOUTH PROGRAM SERVICES 
Contract - Arbor Education & Training DBA: Equus  
 
DATE OF LAST REVISION: January 26, 2022 
CONTRACT END DATE: June 30, 2023 
 
 
 
 
 
 
 
 
 
CONTRACT PERIOD THROUGH JUNE 30, 2023 
 
 
TO: 
 
All Departments 
 
FROM:  
Office of Procurement Services 
 
SUBJECT: 
Contract for ARIZONA@WORK MARICOPA COUNTY YOUTH PROGRAM  
SERVICES 
 
 
Attached to this letter is published an effective purchasing contract for products and/or services to be 
supplied to Maricopa County activities as awarded by Maricopa County on January 26, 2022  
 
All purchases of products and/or services listed on the attached pages of this letter are to be obtained 
from the vendor holding the contract.  Individuals are responsible to the vendor for purchases made 
outside of contracts.  The contract period is indicated above. 
 
 
 
 
 
 
IG/mm 
Attach 
 
Copy to: 
Office of Procurement Services 
Virginia Sturgill, Human Services Department 
 
(Please remove Serial 16026-RFP from your contract notebooks)

CONTRACT ARIZONA@WORK MARICOPA COUNTY YOUTH 
PROGRAM SERVICES 210192-RFP 
 
 
This contract is entered into this 26th day of January 2022 by and between Maricopa County (“County”), a 
political subdivision of the State of Arizona, and Arbor E&T, LLC DBA: Equus Workforce Solutions 
(“Contractor”) to provide one or more service strategies for any of the fourteen Workforce Innovation and 
Opportunity Act (WIOA) Youth Program service elements that address employment and educational needs 
of the County youth served by the County (excluding the City of Phoenix). 
 
1.0 
CONTRACT TERM 
 
1.1 
This contract is for a term of 1 year and 6 months, beginning on the 26th of January 2022 
and ending the 30th of June 2023. 
 
2.0 
OPTION TO RENEW 
 
The County may, at its option and with the concurrence of the Contractor, renew the term of this 
contract up to a maximum of three additional year(s), (or at the County’s sole discretion, extend the 
contract on a month-to-month basis for a maximum of six months after expiration). The Contractor 
shall be notified in writing by the Office of Procurement Services of the County’s intention to renew 
the contract term at least 60 calendar days prior to the expiration of the original contract term. 
 
DEFINITIONS AND ACRONYMS 
 
The following definitions apply to this Request for Proposals and any contract awarded. 
 
Assistance Listing Number (ALN) formerly known as is also referred to as the Catalog of Federal 
Domestic Assistance (CFDA), are related to are related to Federal programs, projects, services, and 
activities that provide assistance or benefits to the American public. 
 
ADA: Americans with Disabilities Act 
 
AJC: Arizona Job Connection 
 
Alternative secondary school services: Provides specialized, structured curriculum inside or outside of 
the public school system which may provide work/study and/or academic intervention for students with 
behavior problems, physical/mental disabilities, who are at-risk of dropping out, who are institutionalized or 
adjudicated youth and/or youth who may be in foster care and are residing in an institution. 
 
Arizona Job Connection (AJC): The state’s database system used for entering and tracking Workforce 
Innovation and Opportunity Act (WIOA) participants’ enrollment and case management activities. 
 
ARIZONA@WORK Maricopa County One Stop System: The mandated and non-mandated partners 
under the Workforce Innovation and Opportunity Act. 
 
Barriers to Employment: Circumstances which present a substantial disability or interference to the 
individual's ability to obtain or retain employment.

SERIAL 210192-RFP 
 
 
Basic Education Skills: Academic skills and abilities necessary and/or beneficial for a person to function 
successfully in an employment environment. 
 
Basic Skills Deficient: The individual computes or solve problems, reads, writes, or speaks English at or 
below the 8.9 grade level or is unable to compute or solve problems, read, write, or speak English at a level 
necessary to function on the job, in the individual’s family, or in society. 
 
Career Exploration: A service offering exploration activities to assist the individual in decision-making and 
goal setting who may have experienced unstable or limited work history, limited knowledge of career options 
and opportunities, or indecision as to vocational training and/or employment career paths.  
 
Case Management: A client-centered process through which the individual applying for and/or receiving 
services is determined in need of appropriate services and/or benefits which are identified, planned, 
obtained, provided, recorded, monitored, terminated, and follow-up provided where and when appropriate. 
Any referrals with other youth agencies or partners shall be documented and coordinated to ensure youth 
receives appropriate resources and services. 
 
Catalog of Federal Domestic Assistance (CFDA): Government-wide listing of Federal programs, 
projects, services, and activities which provide assistance or benefits to the American public. 
 
Contract Administrator means the person administering this agreement on behalf of Maricopa County 
Human Services Department (MCHSD). This person may be the designated liaison between the MCHSD 
and the contractor and responsible for contract monitoring and technical assistance.  
 
Cost Reimbursement: Contract with a line item budget based on all authorized and legitimate costs to be 
incurred by the contractor in carrying out the approved activities. The contractor is reimbursed for actual 
expenses according to the approved line item budget. 
 
Counseling: Process of supportive intervention and/or guidance which assists participants to recognize 
their needs, opportunities, strengths, and/or limitations; to make decisions and to follow a course of action 
that is beneficial to the participant.  
 
Credential: Nationally recognized degree or certificate or state/locally recognized formal documentation of 
successful attainment of measurable skills such as technical or occupational. Credentials include, but are 
not limited to, a high school diploma, General Equivalency Degree (GED) or other recognized equivalents, 
post-secondary degrees/certificates, recognized skill standards, and licensure or industry-recognized 
certificates. 
 
DES: Department of Economic Security 
 
Disconnected Youth: Youth age 14 to 24 who is not engaged in education and/or employment. 
 
Diploma: Credential that the Arizona State Department of Education accepts as a secondary school 
diploma or equivalent to a high school diploma.  
 
Drop-out: Individual who is not attending any school and who has not received a high school diploma, GED 
certificate, or equivalent. 
 
Dropout prevention: Strategies or interventions that address programs for youth who are at-risk of 
dropping out of school. Dropout prevention strategies help ensure that youth stay in school to get their high 
school diploma and continue with postsecondary education, both of which are vital to their long-term 
chances for successful employment.  
 
EFL: Educational Functioning Level 
 
ELL: English Language Learner 
 
GED: General Equivalency Degree

SERIAL 210192-RFP 
 
 
ISS: Individual Service Strategy 
 
Individual Service Strategy (ISS): Individual competency-based training plan for a youth participant which 
shall include an age appropriate employment/training goal, appropriate achievement objectives, and the 
appropriate combination of services, education, and training for the youth based on the data provided by 
objective assessment. Decisions made and outlined within the ISS are to be done in partnership with the 
participant and need to incorporate the mandated WIOA program elements and include short term and 
long-term goals. Goals on an ISS will be time framed from registration until follow-up services are 
completed. 
 
ITAs: Individual Training Accounts 
 
In-School Youth: Individual who is—(i) attending school (as defined by State law), including secondary 
and postsecondary school; (ii) not younger than age 14 or (unless an individual with a disability who is 
attending school under State law) older than age 21 at time of enrollment; (iii) a low-income individual; and 
(iv) one or more of the following: (I) Basic skills deficient. (II) An English language learner. (III) An offender. 
(IV) A homeless individual, a homeless child or youth, a runaway, in foster care or has aged out of the foster 
care system who has attained 16 years of age and left foster care for kinship guardianship or adoption, , a 
child eligible for assistance under section 477 of the Social Security Act (42 U.S.C. 677), or in an out-of-
home placement. (V) Pregnant or parenting. (VI) A youth who is an individual with a disability. (VII) An 
individual who requires additional assistance to complete an educational program or to secure or hold 
employment. 
 
Instruction: Refers to academic instruction that leads to completion of the requirements for a secondary 
school diploma or its recognized equivalent. 
 
Key Personnel: Experienced personnel, capable of and devoted to the successful accomplishment of work 
to be performed under this contract. 
 
Leadership development: Broad set of activities that encourage responsibility, employability, career 
awareness, professional communication, and becoming productive citizens. 
 
MCHSD: Maricopa County Human Services Department 
 
Occupational Skills: Participant had demonstrated proficiency in those technical occupational skills 
necessary to maintain employment in a certain occupation or occupational cluster. 
 
On-the-Job Training (OJT): Training opportunities provided to youth while employed. Agreements with 
private or public sector employers willing to hire participants and provide them with the training so that 
participants can attain the occupational skills needed for full and adequate performance of the job. OJT 
must be meaningful and productive work for the participants.  
 
Participant: Individual who is determined eligible to participate in the WIOA youth program and who 
receives a service funded by WIOA.  
 
Postsecondary Education: The education level that follows the successful completion of secondary 
education, often referred to as high school. Postsecondary education includes universities and colleges, as 
well as trade and vocational schools.  
 
Post-Test: Test administered to a participant at regular intervals during the program to measure progress 
in one or more of the following areas: basic skills, work readiness skills, and occupational skill.  
 
Pre-Test: Initial test administered to a participant to determine need in one or more of the following areas: 
basic skills, work readiness, and occupational skills. 
 
Provider: Contractor and/or subcontractor providing services required by this agreement.

SERIAL 210192-RFP 
 
 
Qualified Apprenticeship: Program approved and recorded by the ETA/Bureau of Apprenticeship and 
Training (BAT) or by a recognized state apprenticeship agency (i.e. State Apprenticeship Council). Approval 
is by certified registration or other appropriate written credential.  
 
Study skills training: Set of abilities that allow youth to learn effectively and efficiently on their own. Good 
study skills allow a youth to do well in all phases of education and to make all phases of life an opportunity 
for learning. To become a life-long learner, youth must know how to learn. 
 
Transition to postsecondary education and training: Activities are a comprehensive combination of 
rigorous coursework along with counseling, ongoing assessment, financial aid, and other supports to keep 
struggling students on track for high school graduation and post-secondary success.  
 
Tutoring: Teaching relationship that focuses on specific academic areas and is an effective practice for 
addressing specific needs. Tutoring helps youth succeed in school by offering individualized or group 
instruction that youth need in structured sessions held regularly by a qualified tutor who monitors and 
reinforces the youth’s progress.  
 
United States Department of Labor (USDOL): Federal department (agency) that regulates and funds 
State workforce activities under the Workforce Innovation and Opportunity Act (WIOA). 
 
Unsubsidized Employment: Employment not financed from funds provided under the grant. In the grant 
program the term “adequate” or “suitable” employment is also used to mean placement in unsubsidized 
employment which pays an income adequate to accommodate the participant’s minimum economic needs.  
 
Vocational Assessment: Method of determining present vocational skill levels, interests, aptitudes, and 
values and the ability to benefit from WIOA Youth services; for early identification of barriers to education 
and employment and to assist in establishing program goals. 
 
Vocational Counseling: Process of supportive intervention and guidance which assists participants in 
dealing with such issues as employment, education/occupational training and career paths. In addition, 
vocational counseling addresses and attempts to empower individuals in making career decisions and in 
removing barriers which may prevent the attainment of employment and/or education through the provision 
of referrals to support services when appropriate. Vocational counseling is not behavioral health counseling. 
 
WDB: Workforce Development Board 
 
Workforce Innovation and Opportunity Act (WIOA): Act that was signed into law on July 22, 2014, and 
is designed to help job seekers access employment, education, training, and support services to succeed 
in the labor market and to match employers with the skilled workers they need to compete in the global 
economy. 
 
Work Readiness Goals: Measurable increase in work readiness skills including world-of-work awareness, 
labor market knowledge, decision making, and job search techniques, survival/daily living skills, positive 
work habits, attitudes, and behaviors, motivation and adaptability, and obtaining effective coping and 
problem-solving skills. 
 
3.0 
CONTRACT COMPLETION 
 
In preparation for contract completion, the Contractor shall make all reasonable efforts for an 
orderly transition of its duties and responsibilities to another provider and/or to the County. This 
may include, but is not limited to, preparation of a transition plan and cooperation with the County 
or other providers in the transition. The transition includes the transfer of all records and other data 
in the possession, custody, or control of the Contractor that are required to be provided to the 
County either by the terms of this agreement or as a matter of law. The provisions of this clause 
shall survive the expiration or termination of this agreement.

SERIAL 210192-RFP 
 
 
4.0 
PRICE ADJUSTMENTS 
 
Any requests for reasonable price adjustments must be submitted 60 calendar days prior to 
contract expiration. Requests for adjustment in cost of labor and/or materials must be supported 
by appropriate documentation. The reasonableness of the request will be determined by comparing 
the request with the Consumer Price Index or by performing a market survey. If County agrees to 
the adjusted price terms, County shall issue written approval of the change and provide an updated 
version of the contract. The new change shall not be in effect until the date stipulated on the 
updated version of the contract. 
 
5.0 
PAYMENTS 
 
5.1 
As consideration for performance of the duties described herein, County shall pay 
Contractor the sum(s) stated in Exhibit A-1 – Cost Summary/Pricing. 
 
5.2 
This Contract is awarded on a cost reimbursement basis. Services are funded by Catalog 
of Federal Domestic Assistance (CFDA) WIOA Title I Youth-CFDA 17.259 and in 
accordance with 29 CFR 97.21. 
 
5.3 
Payment shall be made upon the County’s receipt of a properly completed invoice. 
 
5.4 
INVOICES 
 
5.4.1 
The Contractor shall submit one legible copy of their detailed invoice before 
payment(s) will be made. Incomplete invoices will not be processed. At a 
minimum, the invoice must provide the following information: 
 
• 
Company name, address and contact 
• 
County bill-to name and contact information 
• 
Contract serial number 
• 
County purchase order number 
• 
Unique invoice number and 
• 
Invoice date 
• 
Payment terms 
• 
Date or date range of service delivery 
• 
Description of purchase (product or services) 
• 
Total amount due 
 
5.4.2 
Program staff will provide training on the formatting for the invoice backup detail 
for awarded vendors. Information needed on the invoice backup detail includes 
but is not limited to: 
 
• 
Service element 
• 
Youth’s name 
• 
Youth’s AJC participant ID 
• 
Staff hours worked 
• 
Youth hours worked (for work experience activities) 
• 
Hourly rate 
• 
Date(s) of service 
• 
Total cost per client 
• 
Total cost of services for invoice 
 
 
5.4.3 
Contractors must provide a cost per unit of service and shall be reimbursed after 
services have been provided. 
 
5.4.4 
Problems regarding billing or invoicing shall be directed to the department as 
listed on the purchase order.

SERIAL 210192-RFP 
 
 
5.4.5 
Problems regarding billing or invoicing shall be directed to the department as listed 
on the purchase order. 
  
5.4.6 
Payment shall only be made to the Contractor by Accounts Payable through the 
Maricopa County Vendor Express Payment Program. This is an electronic funds 
transfer (EFT) process. After contract award, the Contractor shall complete the 
Vendor Registration Form accessible from the County Department of Finance 
Vendor 
Registration 
Web 
Site 
https://www.maricopa.gov/5169/Vendor-
Information. 
  
5.4.7 
Discounts offered in the contract shall be calculated based on the date a properly 
completed invoice is received by the County.  
  
5.4.8 
EFT payments to the routing and account numbers designated by the Contractor 
shall include the details on the specific invoices that the payment covers. The 
Contractor is required to discuss remittance delivery capabilities with their 
designated financial institution for access to those details. 
 
5.4.9 
Invoices shall be submitted to: HSDFinance@Maricopa.gov  
 
5.5 
APPLICABLE TAXES 
 
5.5.1 
It is the responsibility of the Contractor to determine any and all applicable taxes 
and include those taxes in their proposal. The legal liability to remit the tax is on 
the entity conducting business in Arizona. Tax is not a determining factor in 
contract award. 
 
5.5.2 
The County will look at the price or offer submitted and will not deduct, add, or alter 
pricing based on speculation or application of any taxes, nor will the County 
provide Contractor any advice or guidance regarding taxes. If you have questions 
regarding your tax liability, seek advice from a tax professional prior to submitting 
your bid. You may also find information at https://www.azdor.gov/Business.aspx. 
Once your bid is submitted, the offer is valid for the time specified in this solicitation, 
regardless of mistake or omission of tax liability. If the County finds overpayment 
of a project due to tax consideration that was not due, the Contractor will be liable 
to the County for that amount, and by contracting with the County agrees to remit 
any overpayments back to the County for miscalculations on taxes included in a 
bid price. 
 
5.5.3 
Tax Indemnification: Contractor and all subcontractors shall pay all Federal, State, 
and local taxes applicable to their operation and any persons employed by the 
Contractor. Contractor shall, and require all subcontractors to, hold Maricopa 
County harmless from any responsibility for taxes, damages, and interest, if 
applicable, contributions required under Federal and/or State and local laws and 
regulations, and any other costs including: transaction privilege taxes, 
unemployment 
compensation 
insurance, 
Social 
Security, 
and 
workers’ 
compensation. Contractor may be required to establish, to the satisfaction of 
County, that any and all fees and taxes due to the City or the State of Arizona for 
any license or transaction privilege taxes, use taxes, or similar excise taxes are 
currently paid (except for matters under legal protest). 
 
6.0 
AVAILABILITY OF FUNDS 
 
6.1 
The provisions of this contract relating to payment for services shall become effective when 
funds assigned for the purpose of compensating the Contractor as herein provided are 
actually available to County for disbursement. The County shall be the sole judge and 
authority in determining the availability of funds under this contract. County shall keep the 
Contractor fully informed as to the availability of funds.

SERIAL 210192-RFP 
 
 
6.2 
If any action is taken by, any State agency, Federal department, or any other agency or 
instrumentality to suspend, decrease, or terminate its fiscal obligations under, or in 
connection with, this contract, County may amend, suspend, decrease, or terminate its 
obligations under, or in connection with, this contract. In the event of termination, County 
shall be liable for payment only for services rendered prior to the effective date of the 
termination, provided that such services are performed in accordance with the provisions 
of this contract. County shall give written notice of the effective date of any suspension, 
amendment, or termination under this section, at least 10 days in advance. 
 
7.0 
STRATEGIC ALLIANCE for VOLUME EXPENDITURES (SAVE) 
 
The County is a member of the SAVE cooperative purchasing group. SAVE includes the State of 
Arizona, many Phoenix metropolitan area municipalities, and many K-12 unified school districts. 
Under the SAVE Cooperative Purchasing Agreement, and with the concurrence of the successful 
respondent under this solicitation, a member of SAVE may access a contract resulting from a 
solicitation issued by the County. If contractor does not want to grant such access to a member of 
SAVE, state so in contractor’s bid. In the absence of a statement to the contrary, the County will 
assume that contractor does wish to grant access to any contract that may result from this bid. The 
County assumes no responsibility for any purchases by using entities. 
 
8.0 
INTERGOVERNMENTAL COOPERATIVE PURCHASING AGREEMENTS (ICPAs) 
 
County currently holds ICPAs with numerous governmental entities. These agreements allow those 
entities, with the approval of the Contractor, to purchase their requirements under the terms and 
conditions of the County contract. It is the responsibility of the non-County government entity to 
perform its own due diligence on the acceptability of the contract under its applicable procurement 
rules, processes, and procedures. Certain governmental agencies may not require an ICPA and 
may utilize this contract if it meets their individual requirements. Other governmental agencies may 
enter into a separate Statement of Work with the Contractor to meet their own requirements. The 
County is not a party to any uses of this contract by other governmental entities. 
 
9.0 
DUTIES 
 
9.1 
The Contractor shall perform all duties stated in Exhibit B – Scope of Work, or as otherwise 
directed in writing by the procurement officer. 
 
10.0 
TERMS AND CONDITIONS 
 
10.1 
INDEMNIFICATION 
 
10.1.1 To the fullest extent permitted by law, and to the extent that claims, damages, 
losses, or expenses are not covered and paid by insurance purchased by the 
contractor, the contractor shall defend, indemnify, and hold harmless the County 
(as Owner), its agents, representatives, officers, directors, officials, and employees 
from and against all claims, damages, losses, and expenses (including, but not 
limited to attorneys' fees, court costs, expert witness fees, and the costs and 
attorneys' fees for appellate proceedings) arising out of, or alleged to have resulted 
from, the negligent acts, errors, omissions, or mistakes relating to the performance 
of this contract. 
 
10.1.2 Contractor's duty to defend, indemnify, and hold harmless the County, its agents, 
representatives, officers, directors, officials, and employees shall arise in 
connection with any claim, damage, loss, or expense that is attributable to bodily 
injury, sickness, disease, death, or injury to, impairment of, or destruction of 
tangible property, including loss of use resulting therefrom, caused by negligent 
acts, errors, omissions, or mistakes in the performance of this contract, but only to 
the extent caused by the negligent acts or omissions of the contractor, a 
subcontractor, anyone directly or indirectly employed by them, or anyone for

SERIAL 210192-RFP 
 
 
whose acts they may be liable, regardless of whether or not such claim, damage, 
loss, or expense is caused in part by a party indemnified hereunder. 
 
10.1.3 The amount and type of insurance coverage requirements set forth herein will in 
no way be construed as limiting the scope of the indemnity in this section. 
 
10.1.4 The scope of this indemnification does not extend to the sole negligence of County. 
 
10.2 
INSURANCE 
 
10.2.1 Contractor, at Contractor’s own expense, shall purchase and maintain, at a 
minimum, the herein stipulated insurance from a company or companies duly 
licensed by the State of Arizona and possessing an AM Best, Inc. category rating 
of B++. In lieu of State of Arizona licensing, the stipulated insurance may be 
purchased from a company or companies, which are authorized to do business in 
the State of Arizona, provided that said insurance companies meet the approval of 
County. The form of any insurance policies and forms must be acceptable to 
County. 
 
10.2.2 All insurance required herein shall be maintained in full force and effect until all 
work or service required to be performed under the terms of the contract is 
satisfactorily completed and formally accepted. Failure to do so may, at the sole 
discretion of County, constitute a material breach of this contract. 
 
10.2.3 In the event that the insurance required is written on a claims-made basis, 
Contractor warrants that any retroactive date under the policy shall precede the 
effective date of this contract and either continuous coverage will be maintained, 
or an extended discovery period will be exercised for a period of two years 
beginning at the time work under this contract is completed. 
 
10.2.4 Contractor’s insurance shall be primary insurance as respects County, and any 
insurance or self-insurance maintained by County shall not contribute to it. 
 
10.2.5 Any failure to comply with the claim reporting provisions of the insurance policies 
or any breach of an insurance policy warranty shall not affect the County’s right to 
coverage afforded under the insurance policies. 
 
10.2.6 The insurance policies may provide coverage that contains deductibles or self-
insured retentions. Such deductible and/or self-insured retentions shall not be 
applicable with respect to the coverage provided to County under such policies. 
Contractor shall be solely responsible for the deductible and/or self-insured 
retention. 
 
10.2.7 The insurance policies required by this contract, except Workers’ Compensation 
and Errors and Omissions, shall name County, its agents, representatives, officers, 
directors, officials, and employees as additional insureds. 
 
10.2.8 The policies required hereunder, except Workers’ Compensation and Errors and 
Omissions, shall contain a waiver of transfer of rights of recovery (subrogation) 
against County, its agents, representatives, officers, directors, officials, and 
employees for any claims arising out of Contractor’s work or service. 
 
10.2.9 If available, the insurance policies required by this contract may be combined with 
Commercial Umbrella Insurance policies to meet the minimum limit requirements. 
If a Commercial Umbrella insurance policy is utilized to meet insurance 
requirements, the Certificate of Insurance shall indicate which lines the 
Commercial Umbrella Insurance covers.

SERIAL 210192-RFP 
 
 
10.2.9.1 Commercial General Liability 
 
Commercial General Liability (CGL) insurance and, if necessary, 
Commercial Umbrella insurance with a limit of not less than $2,000,000 
for each occurrence, $4,000,000 Products/Completed Operations 
Aggregate, and $4,000,000 General Aggregate Limit. The policy shall 
include coverage for premises liability, bodily injury, broad form property 
damage, personal injury, products and completed operations and 
blanket contractual coverage, and shall not contain any provisions which 
would serve to limit third party action over claims. There shall be no 
endorsement or modifications of the CGL limiting the scope of coverage 
for liability arising from explosion, collapse, or underground property 
damage. 
 
10.2.9.2 Workers’ Compensation 
 
10.2.9.2.1 Workers’ compensation insurance to cover obligations 
imposed by Federal and State statutes having jurisdiction of 
Contractor’s employees engaged in the performance of the 
work or services under this contract; and Employer’s 
Liability insurance of not less than $1,000,000 for each 
accident, $1,000,000 disease for each employee, and 
$1,000,000 disease policy limit.  
 
10.2.9.2.2 Contractor, its subcontractors, and sub-subcontractors 
waive all rights against this contract and its agents, officers, 
directors, and employees for recovery of damages to the 
extent these damages are covered by the workers’ 
compensation and Employer’s Liability or Commercial 
Umbrella Liability insurance obtained by Contractor, its 
subcontractors, and its sub-subcontractors pursuant to this 
contract. 
 
10.2.9.3 Errors and Omissions/Professional Liability Insurance 
 
Errors and Omissions (Professional Liability) insurance which will insure 
and provide coverage for errors or omissions or professional liability of 
the contractor, with limits of no less than $2,000,000 for each claim. 
 
10.2.9.4 Sexual Molestation and Physical Abuse 
 
The policy shall be endorsed to include coverage for sexual molestation 
and physical abuse at limits not less than $2,000,000.00 per occurrence 
and $4,000,000.00 aggregate. These limits may be included within a 
General Liability policy, Professional Liability policy or provided by 
separate endorsement with its own limits as required. Contractor must 
provide the following statement on their Certificate(s) of Insurance: 
“Sexual molestation and physical abuse coverage is included.” 
Policies/certificates stating that “Sexual molestation and physical abuse 
coverage is not excluded” do not meet this requirement. 
 
10.2.10 Certificates of Insurance 
 
10.2.10.1 Prior to contract award, Contractor shall furnish the County with valid 
and complete Certificates of Insurance, or formal endorsements as 
required by the contract in the form provided by the County, issued by 
Contractor’s insurer(s), as evidence that policies providing the required 
coverage, conditions and limits required by this contract are in full force 
and effect. Such certificates shall identify this contract number and title.

SERIAL 210192-RFP 
 
 
 
10.2.10.2 In the event any insurance policy(ies) required by this contract is (are) 
written on a claims-made basis, coverage shall extend for two years past 
completion and acceptance of Contractor’s work or services and as 
evidenced by annual certificates of insurance. 
 
10.2.10.3 If a policy does expire during the life of the Contract, a renewal certificate 
must be sent to County 15 calendar days prior to the expiration date. 
 
 
10.2.10.4 Certificates of Insurance shall identify Maricopa County as the certificate 
holder as follows: 
 
Maricopa County 
c/o Risk Management 
301 W Jefferson St, Suite 910 
Phoenix, AZ 85003 
 
10.2.11 Cancellation and Expiration Notice 
 
Applicable to all insurance policies required within the insurance requirements of 
this contract, Contractor’s insurance shall not be permitted to expire, be 
suspended, be canceled, or be materially changed for any reason without 30 days 
prior written notice to Maricopa County. Contractor must provide to Maricopa 
County, within two business days of receipt, if they receive notice of a policy that 
has been or will be suspended, canceled, materially changed for any reason, has 
expired, or will be expiring. Such notice shall be sent directly to Maricopa County 
Office of Procurement Services and shall be mailed, or hand delivered to 
160 S. 4th Avenue, Phoenix, AZ 85003, or emailed to the procurement officer noted 
in the solicitation. 
 
10.3 
FORCE MAJEURE 
 
10.3.1 Neither party shall be liable for failure of performance, nor incur any liability to the 
other party on account of any loss or damage resulting from any delay or failure to 
perform all or any part of this contract, if such delay or failure is caused by events, 
occurrences, or causes beyond the reasonable control and without negligence of 
the parties. Such events, occurrences, or causes include, but are not limited to, 
acts of God/nature (including fire, flood, earthquake, storm, hurricane, or other 
natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is 
declared or not), civil war, riots, rebellion, revolution, insurrection, military or 
usurped power or confiscation, terrorist activities, nationalization, government 
sanction, lockout, blockage, embargo, labor dispute, strike, and interruption or 
failure of electricity or telecommunication service, and pandemic. 
 
10.3.2 Each party, as applicable, shall give the other party notice of its inability to perform 
and particulars in reasonable detail of the cause of the inability. Each party must 
use best efforts to remedy the situation and remove, as soon as practicable, the 
cause of its inability to perform or comply. 
 
10.3.3 The party asserting Force Majeure as a cause for non-performance shall have the 
burden of proving that reasonable steps were taken to minimize delay or damages 
caused by foreseeable events, that all non-excused obligations were substantially 
fulfilled, and that the other party was timely notified of the likelihood or actual 
occurrence which would justify such an assertion, so that other prudent 
precautions could be contemplated.

SERIAL 210192-RFP 
 
 
10.4 
NO MINIMUM OR MAXIMUM PURCHASE OBLIGATION 
 
This contract does not guarantee any minimum or maximum purchases will be made. 
Orders will only be placed under this contract when the County identifies a need and proper 
authorization and documentation have been approved. 
 
10.5 
PURCHASE ORDERS 
 
10.5.1 County reserves the right to cancel purchase orders within a reasonable period of 
time after issuance. Should a purchase order be canceled, the County agrees to 
reimburse the Contractor for actual and documentable costs incurred by the 
Contractor in response to the purchase order. The County will not reimburse the 
Contractor for any costs incurred after receipt of County notice of cancellation, or 
for lost profits, or for shipment of product prior to issuance of purchase order. 
 
10.5.2 Contractor agrees to accept verbal notification of cancellation of purchase orders 
from the County procurement officer with written notification to follow. Contractor 
specifically acknowledges to be bound by this cancellation policy. 
 
10.6 
BACKGROUND CHECK 
 
Respondents may be required to pass multiple background checks (e.g. Sheriff’s Office, 
County Attorney's Office, Courts, as well as Maricopa County general government) to 
determine if the respondent is acceptable to do business with the County. This applies to, 
but is not limited to, the company, subcontractors, and employees, and the failure to pass 
these checks shall deem the respondent non-responsible. 
 
10.7 
BACKGROUND CHECKS FOR EMPLOYMENT THROUGH THE CENTRAL REGISTRY 
By providing direct services to children or vulnerable adults, the following shall apply: 
 
10.7.1 The provisions of A.R.S. § 8-804 (as may be amended) are hereby incorporated 
in its entirety as provisions of this Award. 
 
10.7.2 The Awardee will conduct Central Registry Background Checks and will use the 
information contained in the Central Registry as a factor to determine qualifications 
for positions that provide direct service to children or vulnerable adults for: 
 
10.7.2.1 Any Agency who applies for a contract with the County and that 
Agency's employees. 
10.7.2.2 All employees of an Awardee. 
10.7.2.3 Prospective employees of the Awardee at the request of the prospective 
employer. 
 
10.7.3 Volunteers who provide direct services to children or vulnerable adults shall have 
a Central Registry Background Check which is to be used as a factor to determine 
qualifications for volunteer positions. 
 
10.7.4 A person who is disqualified because of a Central Registry Background Check may 
apply to the Board of Fingerprinting for a Central Registry exception pursuant to 
A.R.S. § 41-619.57.A person who is granted a Central Registry exception pursuant 
to A.R.S. § 41-619.57 is not entitled to a Contract, employment, licensure, 
certification or other benefit because the person has been granted a Central 
Registry exception. 
 
10.7.5 Before being employed or volunteering in a position that provides direct services 
to children or vulnerable adults, persons shall certify on forms that are provided by 
the MCHSD CSD whether an allegation of abuse or neglect was made against 
them and was substantiated. The completed forms are to be maintained by the 
Awardee as confidential.

SERIAL 210192-RFP 
 
 
 
10.7.6 A person awaiting receipt of the Central Registry Background Check may provide 
direct services to clients after the Awardee completes and submits to MCHSD 
CSD, formal confirmation on each employee the following information: 
 
10.7.6.1 Name of Employee 
10.7.6.2 Position Employee holds 
10.7.6.3 Date of Hire 
10.7.6.4 The person is not currently the subject of an investigation of child abuse 
or neglect in Arizona or another state or jurisdiction; and 
10.7.6.5 The person has not been the subject of an investigation of child abuse 
or neglect in Arizona, or another state or jurisdiction, which resulted in a 
substantiated finding.  
 
10.7.7 If the Central Registry Background Check specifies any disqualifying act and the 
person does not have a Central Registry exception, the person shall be prohibited 
from providing direct services to clients. 
 
10.7.8 The Awardee shall maintain the Central Registry Background Check results and 
any related forms or documents in a confidential file for five (5) years after 
termination of this Award. For information on requesting a Search of Central 
Registry for Background Check visit this website: http://www.azdps.gov/ 
 
10.8 
FINGERPRINTING  
 
10.8.1 Awardee shall comply with, and shall ensure that all of Agency's employees, 
independent contractors, subcontractors, volunteers and other agents comply 
with, all applicable (current and future) legal requirements relating to fingerprinting, 
fingerprint clearance cards, certifications regarding pending or past criminal 
matters, and criminal records checks that relate to Award performance. 
 
10.8.2 Applicable legal requirements relating to fingerprinting, certification, and criminal 
background checks may include, but are not limited, to the following: A.R.S. §§ 36-
594.01, 36-3008, 41-1964, and 46-141. All applicable legal requirements relating 
to fingerprinting, fingerprint clearance cards, certifications regarding pending or 
past criminal matters, and criminal records checks are hereby incorporated in their 
entirety as provisions of this Award. The Awardee is responsible for knowing which 
legal requirements relating to fingerprinting, fingerprint clearance cards, 
certifications regarding pending or past criminal matters, and criminal records 
checks relate to Award performance. 
 
10.8.3 To the extent A.R.S. § 46-141 is applicable to contract performance or the services 
provided under this Award, the following provisions apply: 
 
10.8.4  Personnel who are employed by the Agency, whether paid or not, and who are 
required or allowed to provide services directly to juveniles or vulnerable adults 
shall have a valid fingerprint clearance card or shall apply for a fingerprint 
clearance card within seven working days of employment. 
 
10.8.5 Except as provided in A.R.S. § 46-141, this Award may be cancelled or terminated 
immediately if a person employed by the Agency and who has contact with 
juveniles certifies pursuant to the provisions of A.R.S. § 46-141 (as may be 
amended) that the person is awaiting trial or has been convicted of any of the 
offenses listed therein in this State, or of acts committed in another state that would 
be offenses in this State, or if the person does not possess or is denied issuance 
of a valid fingerprint clearance card.

SERIAL 210192-RFP 
 
 
10.8.5.1 Federally recognized Indian tribes will submit and the MCHSD CSD shall 
accept certifications that state that no personnel who are employed or 
who will be employed during the Award term have been convicted of, 
have admitted committing or are awaiting trial on any offense as 
described in A.R.S. § 36-594.01 (as may be amended). 
 
10.9 
DUNS NUMBER AND SYSTEM FOR AWARD MANAGEMENT REGISTRATION 
 
Funding for activities under this contract are provided through federal Department of Labor. 
All Contractors that receive federal funding must obtain a Data Universal Numbering 
System (DUNS) number through http://fedgov.dnb.com/webform.  Contractor must also be 
register and remain current with the System for Award Management (SAM) www.sam.gov 
a database of basic business information for contractors that receive federal funds. 
 
10.10 
RELIGIOUS ACTIVITIES 
 
The Contractor agrees that costs, planned or claimed, including costs incurred, shall not 
include any expense for any religious activity. 
 
10.11 
POLITICAL ACTIVITY PROHIBITED 
 
None of the funds, materials, property or services contributed by the County or the 
Contractor under the agreement shall be used in the performance of this agreement for 
any partisan political activity, or to further the election or defeat of any candidate for public 
office.  
  
10.12 
EQUAL EMPLOYMENT OPPORTUNITY 
 
Contractors awarded a contract utilizing WIOA, Department of Labor Title I funds, assures 
that it will comply fully with the nondiscrimination and equal opportunity provisions of the 
following laws: 
 
WIOA prohibits discrimination against all individuals in the United States on the basis of 
race, color, religion, sex, national origin, age, disability, political affiliation or belief, and 
against beneficiaries on the basis of either citizenship/status as a lawfully admitted 
immigrant authorized to work in the United States or participation in any WIOA Title I-
financially assisted program or activity; 
 
Title VI of the Civil Rights Act of 1964, as amended, which prohibits discrimination on the 
bases of race, color and national origin;  
 
Section 504 of the Rehabilitation Act of 1973, as amended, which prohibits discrimination 
against qualified individuals with disabilities;  
 
The Age Discrimination Act of 1975, as amended, which prohibits discrimination on the 
basis of age; and Title IX of the Education Amendments of 1972, as amended, which 
prohibits discrimination on the basis of sex in educational programs. 
 
The Contractor also assures that it will comply with 29 CFR part 37 and all other regulations 
implementing the laws listed above. This assurance applies to the Contractor's operation 
of the WIOA Title I program or activity. Contractor shall Contractor shall include clauses to 
this effect in all agreements with subcontractors that provide WIA Title I programs or 
activities. 
 
Contractor understands that the United States has the right to seek judicial enforcement of 
this assurance.

SERIAL 210192-RFP 
 
 
10.13 
CERTIFICATION REGARDING LOBBYING 
 
The Contractor certifies, to the best of their knowledge and belief, that: 
 
No Federal appropriated funds have been paid or will be paid, by or on behalf of the 
Contractor, to any person for influencing or attempting to influence an officer or employee 
of any agency. This applies to a Member of Congress, an officer or employee of Congress, 
or an employee of a Member of Congress in connection with the awarding of any Federal 
contract, the making of any Federal grant. Including the making of any Federal, loan the 
entering into of any cooperative agreement, and the extension, continuation, renewal, 
amendment, or modification of any Federal contract, grant, loan, or cooperative agreement. 
 
If any funds other than Federal appropriated funds, have been paid or will be paid to any 
person for influencing or attempting to influence an officer or employee of any agency, 
Member of Congress, an officer or employee of Congress, or an employee of a Member of 
Congress in connection with this Federal contract, grant, loan, or cooperative agreement, 
the undersigned shall complete and submit Standard Form-LLL, “Disclosure Form to 
Report Lobbying,” in accordance with its instructions. 
The Contractor shall include Lobbying Certification language in the award documents for 
all subcontractors (including sub-grants, and contract under grants, loans, and cooperative 
agreements) and that all sub-recipients shall certify and disclose accordingly. 
 
This certification is a material representation of fact upon which reliance was placed when 
this transaction is made or entered into. Submission of this certification is prerequisite for 
making or entering into this transaction imposed by section 1352, Title 31, U.S. Code. Any 
successful proposer(s) who fail to file the required certification shall be subject to a civil 
penalty of not less than $10,000.00 and not more than $100,000.00 for each such failure. 
 
10.14 
CLEAN AIR ACT & CLEAN WATER ACT 
 
Contractor must comply with all applicable standards, orders, or requirements issued under 
section 306 of the Clean Air Act (42 U.S.C. 1857(h), section 508 of the Clean Water Act 
(33 U.S.C. 1368) Executive Order 11738, and Environmental Protection Agency 
regulations (40 CFR part 15). 
 
10.15 
ENERGY POLICY AND CONSERVATION ACT 
 
Contractor must adhere to the standards and policies relating to energy efficiency; which 
are contained in the State energy conservation plan issued in compliance with the Energy 
Policy and Conservation Act (Pub. L. 94-163, 89 Stat.871). 
 
10.16 
COPELAND “ANTI-KICKBACK” ACT 
 
Contractor is expected to comply with the Copeland “Anti-Kickback” Act (18 U.S.C.874) as 
supplemented in the Department of Labor regulations (29 CFR part 3). In as such this 
regulation applies to all contracts and sub grants for construction or repair. 
 
10.17 
DAVIS-BACON ACT 
 
Contractor must comply with the Davis-Bacon Act (40 U.S.C. 276a to 276a-7) as 
supplemented by Department of Labor regulations (29 CFR Part 5) when required by 
Federal grant program legislation. 
 
10.18 
FINANCIAL MANAGEMENT 
 
10.18.1 Each Contractor is required to submit a completed “Accounting Certification 
Accounting Packet Attachment F”, now Exhibit E. Packet is to be completed by 
Contractor’s Certified Public Accounting Agency. In accordance with 29 CFR 97.20 
Contractor shall establish and maintain a special (separate) bank account for funds

SERIAL 210192-RFP 
 
 
provided under the agreement, or an accounting system that assures the 
safeguarding and accountability of all assets provided under the agreement.  No 
part of the funds deposited in the special bank account shall be commingled with 
other funds of the Contractor.  Any interest earned shall be disposed of in a manner 
specified by the County in accordance with applicable State and Federal 
regulations. If a separate bank account is established, the Contractor shall provide 
a signed special bank account agreement authorizing the County to obtain 
information about the account. If an accounting system is used, it shall be in 
accordance with generally accepted accounting principles. 
 
10.18.2 The Contractor shall maintain a financial management system that meet the 
following standards:  
 
10.18.2.1 Financial reporting. Accurate, current, and complete disclosure of the 
financial results of financially assisted activities must be made in 
accordance with the financial reporting requirements of the agreement. 
 
10.18.2.2 Accounting records. The Contractor must maintain records which 
adequately identify the source and application of funds provided for 
financially-assisted activities. These records must contain information 
pertaining to the agreement and authorizations, obligations, unobligated 
balances, assets, liabilities, outlays or expenditures, and income. 
 
10.18.2.3 Internal control. The Contractor shall maintain effective control and 
accountability for all agreement cash, real and personal property, and 
other assets. The Contractor must adequately safeguard all such 
property and must assure that it is used solely for authorized purposes. 
 
10.18.2.4 Budget control. The Contractor must maintain actual expenditures or 
outlays compared with budgeted amounts for the agreement. Financial 
information must be related to performance or productivity data, 
including the development of unit cost information whenever appropriate 
or specifically required in the agreement. If unit cost data is required, 
estimates based on available documentation will be accepted whenever 
possible 
 
10.18.2.5 Allowable cost. The Contractor must use applicable OMB Circular A-87 
cost principles, agency program regulations, and the terms of the 
agreement will be followed in determining the reasonableness, allow 
ability, and allocability of costs. 
 
10.18.2.6 Source documentation. Accounting records must be supported by such 
source documentation as cancelled checks, paid bills, payrolls, time and 
attendance records, contract and subcontract documents, etc. 
 
10.19 
DEBT COLLECTION AND AUDIT RESOLUTION 
 
10.19.1 If at any time, County determines that a cost for which payment has been made is 
a disallowed cost, such as overpayment, County shall notify the Contractor in 
writing of the disallowance. County shall also state the means of correction, which 
may be but shall not be limited to adjustment of any future claim submitted by the 
Contractor by the amount of the disallowance, or to require repayment of the 
disallowed amount by the Contractor. 
 
10.19.2 Contractor shall comply with P.L. 105-220 Sections 128, 133, and 184; 20 CFR 
Part 652, Subpart D,E and G; 20 CFR Part 667 Subparts D – H; 29 CFR Parts 95, 
96, 97, and 99; OMB Circular A-21.

SERIAL 210192-RFP 
 
 
10.19.3 Contractor shall adhere to Federal Acquisition Regulation 97-03 Part 31; DES 
Policies 1-47-01 and 1-47-08; and Workforce Investment Act Guidance Letters 
#04-06, #09-06 and #18-06. 
 
10.19.4 Among the required controls specified in Title 20 CFR Section 667.500(a) (2) is 
the process for collecting debts. Title 20 CFR 667.410(a) states it is the 
responsibility of the County to conduct regular oversight and monitoring of 
Contractor’s WIA activities to determine whether expenditures made against the 
cost categories and within the cost limitations specified in WIA laws and 
regulations. Title 20 CFR 667.705 states: 
 
10.19.5 Contractor is responsible for all funds under the agreement, and any agreements 
with subcontractors. The County shall hold all direct recipients (Contractors) liable 
for all expenditures of funds. 
 
10.20 
SANCTIONS AND CORRECTIVE ACTIONS 
 
10.20.1 The Contractor agrees that the County may, based upon applicable laws or 
regulations, impose corrective action on the Contractor up to and including 
sanctions of funding provided for in this agreement. The imposition of any 
corrective action plan or sanctions shall be at the discretion of the Department. 
Actions which may lead to the provisions of this section include (but are not limited 
to): 
 
10.20.1.1 Failure to perform the required tasks and activities for which the funding 
is provided. 
10.20.1.2 Failure to achieve the stated performance goals and objectives in 
section. 
10.20.1.3 Failure to maintain appropriate fiscal and programmatic records in 
accordance with the terms of the Agreement. 
10.20.1.4 Failure to submit the required fiscal and performance reports. 
 
10.21 
ALTERNATIVE DISPUTE RESOLUTION 
 
10.21.1 After the exhaustion of the administrative remedies provided in the Maricopa 
County Procurement Code, any contract dispute in this matter is subject to 
compulsory arbitration.  Provided the parties participate in the arbitration in good 
faith, such arbitration is not binding and the parties are entitled to pursue the matter 
in state or federal court sitting in Maricopa County for a de novo determination on 
the law and facts.  If the parties cannot agree on an arbitrator, each party will 
designate an arbitrator and those two arbitrators will agree on a third arbitrator.  
The three arbitrators will then serve as a panel to consider the arbitration.  The 
parties will be equally responsible for the compensation for the arbitrator(s).  The 
hearing, evidence, and procedure will be in accordance with Rule 74 of the Arizona 
Rules of Civil Procedure.  Within ten (10) days of the completion of the hearing the 
arbitrator(s) shall: 
 
10.21.1.1 
Render a decision; 
10.21.1.2 
Notify the parties that the exhibits are available for retrieval; and 
10.21.1.3 
Notify the parties of the decision in writing (a letter to the parties or 
their counsel shall suffice).  
 
10.21.2 Within ten (10) days of the notice of decision, either party may submit to the 
arbitrator(s) a proposed form of award or other final disposition, including any form 
of award for attorneys’ fees and costs.  Within five (5) days of receipt of the 
foregoing, the opposing party may file objections.  Within ten (10) days of receipt 
of any objections, the arbitrator(s) shall pass upon the objections and prepare a 
signed award or other final disposition and mail copies to all parties or their 
counsel.

SERIAL 210192-RFP 
 
 
 
10.21.3 Any party which has appeared and participated in good faith in the arbitration 
proceedings may appeal from the award or other final disposition by filing an action 
in the state or federal court sitting in Maricopa County within twenty (20) days after 
date of the award or other final disposition.  Unless such action is dismissed for 
failure to prosecute, such action will make the award or other final disposition of 
the arbitrator(s) a nullity. 
 
10.22 
SUSPENSION OF WORK 
 
The procurement officer may order the Contractor, in writing, to suspend, delay, or interrupt 
all or any part of the work of this contract for the period of time that the procurement officer 
determines appropriate for the convenience of the County. No adjustment shall be made 
under this clause for any suspension, delay, or interruption to the extent that performance 
would have been so suspended, delayed, or interrupted by any other cause, including the 
fault or negligence of the Contractor. No request for adjustment under this clause shall be 
granted unless the claim, in an amount stated, is asserted in writing as soon as practicable 
after the termination of the suspension, delay, or interruption, but not later than the date of 
final payment under the contract. 
 
10.23 
STOP WORK ORDER 
 
10.23.1 The procurement officer may, at any time, by written order to the Contractor, 
require the Contractor to stop all, or any part, of the work called for by this contract 
for a period of 90 calendar days after the order is delivered to the Contractor, and 
for any further period to which the parties may agree. The order shall be specifically 
identified as a stop work order issued under this clause. Upon receipt of the order, 
the Contractor shall immediately comply with its terms and take all reasonable 
steps to minimize the incurrence of costs allocable to the work covered by the order 
during the period of work stoppage. Within a period of 90 calendar days after a 
stop work order is delivered to the Contractor, or within any extension of that period 
to which the parties shall have agreed, the procurement officer shall either: 
 
10.10.1.1 
cancel the stop work order; or  
 
10.10.1.2 
terminate the work covered by the order as provided in the 
Termination for Default or the Termination for Convenience clause of 
this contract. 
 
10.10.1.3 
The procurement officer may make an equitable adjustment in the 
delivery schedule and/or contract price, and the contract shall be 
modified, in writing, accordingly, if the Contractor demonstrates that 
the stop work order resulted in an increase in costs to the Contractor 
 
10.24 
TERMINATION FOR CONVENIENCE 
 
Maricopa County may terminate the resultant contract for convenience by providing 60 
calendar days advance notice to the Contractor. 
 
10.25 
TERMINATION FOR DEFAULT 
 
10.25.1 The County may, by written Notice of Default to the Contractor, terminate this 
contract in whole or in part if the Contractor fails to: 
 
10.25.1.1 
deliver the supplies or to perform the services within the time specified 
in this contract or any extension;  
 
10.25.1.2 
make progress, so as to endanger performance of this contract;

SERIAL 210192-RFP 
 
 
or 
10.25.1.3 
perform any of the other provisions of this contract. 
 
10.25.2 The County’s right to terminate this contract under these subparagraphs may be 
exercised if the Contractor does not cure such failure within 10 business days (or 
more if authorized in writing by the County) after receipt of a Notice to Cure from 
the procurement officer specifying the failure. 
 
10.26 
PERFORMANCE 
 
It shall be the Contractor’s responsibility to meet the proposed performance requirements. 
Maricopa County reserves the right to obtain services on the open market in the event the 
Contractor fails to perform, and any price differential will be charged against the Contractor. 
 
10.27 
CONTRACTOR EMPLOYEE MANAGEMENT 
 
10.27.1 Contractor shall endeavor to maintain the personnel proposed in their proposal 
throughout the performance of this contract. 
 
10.27.2 If Contractor personnel’s employment status changes, Contractor shall provide 
County a list of proposed replacements with equivalent or greater experience. 
 
10.27.3 Under no circumstances shall the implementation schedule to be impacted by a 
personnel change on the part of the Contractor. 
 
10.27.4 Contractor shall not reassign any key personnel identified in their proposal without 
the express consent of the County. 
 
10.27.5 County reserves the right to immediately remove from its premises any Contractor 
personnel it determines to be a risk to County operations. 
 
10.27.6 County reserves the right to request the replacement of any Contractor personnel 
at any time, for any reason. 
 
10.28 
WARRANTY OF SERVICES 
 
10.28.1 The Contractor warrants that all services provided hereunder will conform to the 
requirements of the contract, including all descriptions, specifications, and 
attachments made a part of this contract. County’s acceptance of services or 
goods provided by the Contractor shall not relieve the Contractor from its 
obligations under this warranty. 
 
10.28.2 In addition to its other remedies, County may, at the Contractor's expense, require 
prompt correction of any services failing to meet the Contractor's warranty herein. 
Services corrected by the Contractor shall be subject to all the provisions of this 
contract in the manner and to the same extent as services originally furnished 
hereunder. 
 
10.29 
INSPECTION OF SERVICES 
 
10.29.1 The Contractor shall provide and maintain an inspection system acceptable to 
County covering the services under this contract. Complete records of all 
inspection work performed by the Contractor shall be maintained and made 
available to County during contract performance and for as long afterwards as the 
contract requires.

SERIAL 210192-RFP 
 
 
10.29.2 County has the right to inspect and test all services called for by the contract, to 
the extent practicable at all times and places during the term of the contract. 
County shall perform inspections and tests in a manner that will not unduly delay 
the work. 
 
10.29.3 If any of the services do not conform to contract requirements, County may require 
the Contractor to perform the services again in conformity with contract 
requirements, at no cost to the County. When the defects in services cannot be 
corrected by re-performance, County may: 
 
10.29.3.1 require the Contractor to take necessary action to ensure that future 
performance conforms to contract requirements; and 
 
10.29.3.2 reduce the contract price to reflect the reduced value of the services 
performed. 
 
10.29.4 If the Contractor fails to promptly perform the services again or to take the 
necessary action to ensure future performance in conformity with contract 
requirements, County may: 
 
10.29.4.1 by contract or otherwise, perform the services and charge to the 
Contractor, through direct billing or through payment reduction, any cost 
incurred by County that is directly related to the performance of such 
service; or 
 
10.29.4.2 terminate the contract for default. 
 
10.30 
USAGE REPORT 
 
The Contractor shall furnish the County a usage report, upon request, delineating the 
acquisition activity governed by the contract. The format of the report shall be approved by 
the County and shall disclose the quantity and dollar value of each contract item by 
individual unit of measure. 
 
10.31 
STATUTORY RIGHT OF CANCELLATION FOR CONFLICT OF INTEREST 
 
Notice is given that, pursuant to A.R.S. § 38-511, the County may cancel any contract 
without penalty or further obligation within three years after execution of the contract, if any 
person significantly involved in initiating, negotiating, securing, drafting, or creating the 
contract on behalf of the County is at any time, while the contract or any extension of the 
contract is in effect, an employee or agent of any other party to the contract in any capacity 
or consultant to any other party of the contract with respect to the subject matter of the 
contract. Additionally, pursuant to A.R.S. § 38-511, the County may recoup any fee or 
commission paid or due to any person significantly involved in initiating, negotiating, 
securing, drafting, or creating the contract on behalf of the County from any other party to 
the contract arising as the result of the contract. 
 
10.32 
OFFSET FOR DAMAGES 
 
In addition to all other remedies at Law or Equity, the County may offset from any money 
due to the Contractor any amounts Contractor owes to the County for damages resulting 
from breach or deficiencies in performance of the contract. 
 
10.33 
SUBCONTRACTING 
 
10.33.1 The Contractor may not assign to another Contractor or subcontract to another 
party for performance of the terms and conditions hereof without the written 
consent of the County. All correspondence authorizing subcontracting must 
reference the bid serial number and identify the job or project.

SERIAL 210192-RFP 
 
 
 
10.33.2 The subcontractor’s rate for the job shall not exceed that of the prime Contractor’s 
rate, as bid in the pricing section, unless the prime Contractor is willing to absorb 
any higher rates. The subcontractor’s invoice shall be invoiced directly to the prime 
Contractor, who in turn shall pass-through the costs to the County, without mark-
up. A copy of the subcontractor’s invoice must accompany the prime Contractor’s 
invoice. 
 
10.34 
AMENDMENTS 
 
All amendments to this contract shall be in writing and approved/signed by both parties. 
Maricopa County Office of Procurement Services shall be responsible for approving all 
amendments for Maricopa County. 
 
10.35 
ADDITIONS/DELETIONS OF REQUIREMENTS 
 
The County reserves the right to add and/or delete materials and services to a contract. If 
a service requirement is deleted, payment to the Contractor will be reduced proportionately, 
to the amount of service reduced in accordance with the bid price. If additional materials 
or services are required from a contract, prices for such additions will be negotiated 
between the Contractor and the County. 
 
10.36 
RIGHTS IN DATA 
 
10.36.1 The County shall have the use of data and reports resulting from a contract without 
additional cost or other restriction except as may be established by law or 
applicable regulation. Each party shall supply to the other party, upon request, any 
available information that is relevant to a contract and to the performance 
thereunder. 
 
10.36.2 Data, records, reports, and all other information generated for the County by a third 
party as the result of a contract are the property of the County and shall be provided 
in a format designated by the County or shall be and remain accessible to the 
County into perpetuity. 
 
10.37 
ACCESS TO AND RETENTION OF RECORDS FOR THE PURPOSE OF AUDIT AND/OR 
OTHER REVIEW 
 
10.37.1 In accordance with Section MC1-373 of the Maricopa County Procurement Code, 
the Contractor agrees to retain (physical or digital copies of) all books, records, 
accounts, statements, reports, files, and other records and back-up documentation 
relevant to this contract for six years after final payment or until after the resolution 
of any audit questions, which could be more than six years, whichever is longest. 
The County, Federal or State auditors and any other persons duly authorized by 
the department shall have full access to and the right to examine, copy, and make 
use of, any and all said materials. 
 
10.37.2 If the Contractor’s books, records, accounts, statements, reports, files, and other 
records and back-up documentation relevant to this contract are not sufficient to 
support and document that requested services were provided, the Contractor shall 
reimburse Maricopa County for the services not so adequately supported and 
documented. 
 
10.38 
AUDIT DISALLOWANCES 
 
If at any time it is determined by the County that a cost for which payment has been made 
is a disallowed cost, the County shall notify the Contractor in writing of the disallowance. 
The course of action to address the disallowance shall be at sole discretion of the County, 
and may include either an adjustment to future invoices, request for credit, request for a

SERIAL 210192-RFP 
 
 
check, or a deduction from current invoices submitted by the Contractor equal to the 
amount of the disallowance, or to require reimbursement forthwith of the disallowed amount 
by the Contractor by issuing a check payable to Maricopa County. 
 
10.39 
STRICT COMPLIANCE 
 
Acceptance by County of a performance that is not in strict compliance with the terms of 
the contract shall not be deemed to be a waiver of strict compliance with respect to all other 
terms of the contract. 
 
10.40 
VALIDITY 
 
The invalidity, in whole or in part, of any provision of this contract shall not void or affect 
the validity of any other provision of the contract. 
 
10.41 
SEVERABILITY 
 
The removal, in whole or in part, of any provision of this contract shall not void or affect the 
validity of any other provision of this contract. 
 
10.42 
RELATIONSHIPS 
 
10.42.1 In the performance of the services described herein, the Contractor shall act solely 
as an independent Contractor, and nothing herein or implied herein shall at any 
time be construed as to create the relationship of employer and employee, co-
employee, partnership, principal and agent, or joint venture between the County 
and the Contractor. 
 
10.42.2 The County reserves the right of final approval on proposed staff. Also, upon 
request by the County, the Contractor will be required to remove any employees 
working on County projects and substitute personnel based on the discretion of 
the County within two business days, unless previously approved by the County. 
 
10.43 
NON-DISCRIMINATION 
 
Contractor agrees to comply with all provisions and requirements of Arizona Executive 
Order 2009-09, including flow down of all provisions and requirements to any 
subcontractors. Executive Order 2009-09 supersedes Executive Order 99-4 and amends 
Executive Order 75-5 and is hereby incorporated into this contract as if set forth in full 
herein. During the performance of this contract, Contractor shall not discriminate against 
any employee, client, or any other individual in any way because of that person’s age, race, 
creed, color, religion, sex, disability, or national origin. (Arizona Executive Order 2009-09 
can 
be 
downloaded 
from 
the 
Arizona 
Memory 
Project 
at 
http://azmemory.azlibrary.gov/cdm/singleitem/collection/execorders/id/680/rec/1.) 
 
10.44 
WRITTEN CERTIFICATION PURSUANT to A.R.S. § 35-393.01 
 
If vendor engages in for-profit activity and has 10 or more employees, and if this agreement 
has a value of $100,000 or more, vendor certifies it is not currently engaged in, and agrees 
for the duration of this agreement to not engage in, a boycott of goods or services from 
Israel. This certification does not apply to a boycott prohibited by 50 U.S.C. § 4842 or a 
regulation issued pursuant to 50 U.S.C. § 4842. 
 
10.45 
CERTIFICATION REGARDING DEBARMENT AND SUSPENSION 
 
10.45.1 The undersigned (authorized official signing on behalf of the Contractor) certifies 
to the best of his or her knowledge and belief that the Contractor, its current 
officers, and directors:

SERIAL 210192-RFP 
 
 
10.45.1.1 are not presently debarred, suspended, proposed for debarment, 
declared ineligible, or voluntarily excluded from being awarded any 
contract or grant by any United States department or agency or any 
state, or local jurisdiction; 
 
10.45.1.2 have not within a three-year period preceding this contract: 
 
10.45.1.2.1 been convicted of fraud or any criminal offense in 
connection with obtaining, attempting to obtain, or as the 
result of performing a government entity (Federal, State or 
local) transaction or contract; or 
 
10.45.1.2.2 been convicted of violation of any Federal or State antitrust 
statutes or conviction for embezzlement, theft, forgery, 
bribery, falsification or destruction of records, making false 
statements, or receiving stolen property regarding a 
government entity transaction or contract; 
 
10.45.1.2.3 are not presently indicted or criminally charged by a 
government entity (Federal, State or local) with commission 
of any criminal offenses in connection with obtaining, 
attempting to obtain, or as the result of performing a 
government entity public (Federal, State or local) 
transaction or contract; 
 
10.45.1.2.4 are not presently facing any civil charges from any 
governmental entity regarding obtaining, attempting to 
obtain, or from performing any governmental entity contract 
or other transaction; and  
 
10.45.1.2.5 have not within a three-year period preceding this contract 
had any public transaction (Federal, State or local) 
terminated for cause or default. 
 
10.45.2 If any of the above circumstances described in the paragraph are applicable to 
the entity submitting a bid for this requirement, include with your bid an 
explanation of the matter including any final resolution. 
 
10.45.3 The Contractor shall include, without modification, this clause in all lower tier 
covered 
transactions 
(i.e. 
transactions 
with 
subcontractors 
or 
sub-
subcontractors) and in all solicitations for lower tier covered transactions related 
to this contract. If this clause is applicable to a subcontractor or sub-
subcontractor, the Contractor shall include the information required by this clause 
with their bid. 
 
10.46 
VERIFICATION REGARDING COMPLIANCE WITH A.R.S. § 41-4401 AND FEDERAL 
IMMIGRATION LAWS AND REGULATIONS 
 
10.46.1 By entering into the contract, the Contractor warrants compliance with the 
Immigration and Nationality Act (INA using E-Verify) and all other Federal 
immigration laws and regulations related to the immigration status of its employees 
and A.R.S. § 23-214(A). The Contractor shall obtain statements from its 
subcontractors certifying compliance and shall furnish the statements to the 
procurement officer upon request. These warranties shall remain in effect through 
the term of the contract. The Contractor and its subcontractors shall also maintain 
Employment Eligibility Verification forms (I-9) as required by the Immigration Reform 
and Control Act of 1986, as amended from time to time, for all employees performing 
work under the contract and verify employee compliance using the E-Verify system 
and shall keep a record of the verification for the duration of the employee’s

SERIAL 210192-RFP 
 
 
employment or at least three years, whichever is longer. I-9 forms are available for 
download at www.uscis.gov. 
 
10.46.2 The County retains the legal right to inspect documents of Contractor and 
subcontractor employees performing work under this contract to verify compliance 
with paragraph 10.46.1 of this section. Contractor and subcontractor shall be given 
reasonable notice of the County’s intent to inspect and shall make the documents 
available at the time and date specified. Should the County suspect or find that the 
Contractor or any of its subcontractors are not in compliance, the County will 
consider this a material breach of the contract and may pursue any and all remedies 
allowed by law, including, but not limited to: suspension of work, termination of the 
contract for default, and suspension and/or debarment of the Contractor. All costs 
necessary to verify compliance are the responsibility of the Contractor. 
 
10.47 
CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS AND REQUIREMENT TO 
INFORM EMPLOYEES OF WHISTLEBLOWER RIGHTS 
 
10.47.1 The parties agree that this contract and employees working on this contract will be 
subject to the Contractor employee whistleblower protections established by Title 
41 U.S.C. § 4712 and Section 3.908 of the Federal Acquisition Regulation. 
 
10.47.2 Contractor shall inform its employees in writing, in the predominant language of 
the workforce, of employee whistleblower rights and protections under 41 U.S.C. 
§ 4712, as described in Section 3.908 of the Federal Acquisition Regulation. 
Documentation of such employee notification must be kept on file by Contractor 
and copies provided to County upon request. 
 
10.47.3 Contractor shall insert the substance of this clause, including this paragraph, in all 
subcontracts over the simplified acquisition threshold ($250,000 as of fiscal year 
2018). 
 
10.48 
CONTRACTOR LICENSE REQUIREMENT 
 
The Contractor shall procure all permits, insurance, and licenses, and pay the charges and 
fees necessary and incidental to the lawful conduct of his/her business, and as necessary 
complete any requirements, by any and all governmental or non-governmental entities as 
mandated to maintain compliance with and remain in good standing. The Contractor shall 
keep fully informed of existing and future trade or industry requirements, and Federal, 
State, and local laws, ordinances, and regulations which in any manner affect the fulfillment 
of a contract and shall comply with the same. Contractor shall immediately notify both 
Office of Procurement Services and the department of any and all changes concerning 
permits, insurance, or licenses. 
 
10.49 
INFLUENCE 
 
10.49.1 As prescribed in MC1-1203 of the Maricopa County Procurement Code, any effort 
to influence an employee or agent to breach the Maricopa County Ethical Code of 
Conduct or any ethical conduct, may be grounds for disbarment or suspension 
under MC1-902. 
 
10.49.2 An attempt to influence includes, but is not limited to: 
 
10.49.2.1 A person offering or providing a gratuity, gift, tip, present, donation, 
money, entertainment or educational passes or tickets, or any type of 
valuable contribution or subsidy that is offered or given with the intent to 
influence a decision, obtain a contract, garner favorable treatment, or 
gain favorable consideration of any kind.

SERIAL 210192-RFP 
 
 
10.49.3 If a person attempts to influence any employee or agent of Maricopa County, the 
chief procurement officer, or his designee, reserves the right to seek any remedy 
provided by the Maricopa County Procurement Code, any remedy in equity or in 
the law, or any remedy provided by this contract.  
 
10.49.4 ABSOLUTELY NO CONTACT BETWEEN THE RESPONDENT AND ANY 
COUNTY PERSONNEL, OTHER THAN THE OFFICE OF PROCUREMENT 
SERVICES, IS ALLOWED DURING THE SOLICITATION PROCESS UNLESS 
THE COMMUNICATION IS IN REGARD TO PRE-EXISTING BUSINESS WITH 
THE COUNTY. ANY COMMUNICATIONS REGARDING THE SOLICITATION, 
ITS PARTICIPANTS, OR ANY DOCUMENTATION PRIOR TO THE CONTRACT 
AWARD MAY BE GROUNDS FOR DISMISSAL OF THE RESPONDENT FROM 
THE EVALUATION PROCESS. 
 
10.50 
CONFIDENTIAL INFORMATION 
 
10.50.1 Any information obtained in the course of performing this contract may include 
information that is proprietary or confidential to the County. This provision 
establishes the Contractor’s obligation regarding such information. 
 
10.50.2 The Contractor shall establish and maintain procedures and controls that are 
adequate to assure that no information contained in its records and/or obtained 
from the County or from others in carrying out its functions (services) under the 
contract shall be used by or disclosed by it, its agents, officers, or employees, 
except as required to efficiently perform duties under the contract. The Contractor’s 
procedures and controls, at a minimum, must be the same procedures and controls 
it uses to protect its own proprietary or confidential information. If, at any time 
during the duration of the contract, the County determines that the procedures and 
controls in place are not adequate, the Contractor shall institute any new and/or 
additional measures requested by the County within 15 business days of the 
written request to do so. 
 
10.50.3 Any requests to the Contractor for County proprietary or confidential information 
shall be referred to the County for review and approval, prior to any dissemination. 
 
10.51 
PUBLIC RECORDS 
 
Under Arizona law, all offers submitted and opened are public records and must be 
retained by the County at the Maricopa County Office of Procurement Services. Offers shall 
be open to public inspection and copying after contract award and execution, except for 
such offers or sections thereof determined to contain proprietary or confidential information 
by the Office of Procurement Services. If an offeror believes that information in its offer or 
any resulting contract should not be released in response to a public record request, under 
Arizona law, the offeror shall indicate the specific information deemed confidential or 
proprietary and submit a statement with its offer detailing the reasons that the information 
should not be disclosed. Such reasons shall include the specific harm or prejudice which 
may arise from disclosure. The records manager of the Office of Procurement Services 
shall determine whether the identified information is confidential pursuant to the Maricopa 
County Procurement Code. 
 
10.52 
INTEGRATION 
 
This contract represents the entire and integrated agreement between the parties and 
supersedes 
all 
prior 
negotiations, 
proposals, 
communications, 
understandings, 
representations, or agreements, whether oral or written, expressed, or implied.

SERIAL 210192-RFP 
 
 
10.53 
UNIFORM ADMINISTRATIVE REQUIREMENTS 
 
By entering into this contract, the Contractor agrees to comply with all applicable provisions 
of 
Title 
2, 
Subtitle 
A, 
Chapter 
II, 
Part 
200—UNIFORM 
ADMINISTRATIVE 
REQUIREMENTS, COST PRINCIPLES, AND AUDIT REQUIREMENTS FOR FEDERAL 
AWARDS contained in Title 2 C.F.R. § 200 et seq. 
 
10.54 
GOVERNING LAW 
 
This contract shall be governed by the laws of the State of Arizona. Venue for any actions 
or lawsuits involving this contract will be in Maricopa County Superior Court, Phoenix, 
Arizona. 
 
10.55 
PRICES 
 
Contractor warrants that prices extended to County under this contract are no higher than 
those paid by any other customer for these or similar services. 
 
10.56 
ORDER OF PRECEDENCE 
 
In the event of a conflict in the provisions of this contract and Contractor’s license 
agreement, if applicable, the terms of this contract shall prevail. 
 
10.57 
INCORPORATION OF DOCUMENTS 
 
10.57.1 The following are to be attached to and made part of this Contract: 
 
10.57.1.1 
Exhibit A – Vendor Information 
10.57.1.2 
Exhibit A-1 – Cost Summary/Pricing 
10.57.1.3 
Exhibit B – Scope of Work 
10.57.1.4 
Exhibit C –Respondent’s Proposed Subcontractor(s) 
10.57.1.5 
Exhibit D – Certification Regarding Lobbying 
10.57.1.6 
Exhibit E – Accounting Certification Statement 
10.57.1.7 
Exhibit F – Certification Regarding Debarment  
 
10.58 
NOTICES 
 
All notices given pursuant to the terms of this contract shall be addressed to: 
 
For County: 
 
Maricopa County 
Office of Procurement Services 
160 S. 4th Avenue 
Phoenix, Arizona 85003-1647 
 
For WIOA Program 
 
Maricopa County  
Human Services Department 
Workforce Development Division 
234 North Central 3rd Floor 
Phoenix Arizona 85004 
christopher.williams@maricopa.gov

SERIAL 210192-RFP 
 
 
 
For Contractor: 
 
Arbor E&T, LLC DBA: Equus Workforce Solutions  
805 N. Whittington Parkway Suite 400  
Louisville, KY  40222 
 
10.59 
INQUIRIES 
 
10.59.1 
Inquiries concerning information herein must be submitted prior to the question 
deadline date/time posted in the e-procurement platform, Periscope S2G, using 
the link in the “Q&A” tab. 
 
10.59.2 
Administrative telephone/email inquiries shall be addressed to: 
 
IRMA GUZMAN, PROCUREMENT OFFICER 
TELEPHONE: (602) 506-8715  
Irma.guzman@maricopa.gov 
 
10.59.3 
Inquiries may be submitted by telephone but must be followed up in writing. No 
oral communication is binding on Maricopa County.

SERIAL 210192-RFP

SERIAL 210192-RFP 
 
 
EXHIBIT A - VENDOR INFORMATION 
 
 
  
YES 
NO 
REBATE 
WILL ALLOW OTHER GOVERNMENTAL ENTITIES TO 
PURCHASE FROM THIS CONTRACT:  
 
 
no 
WILL ACCEPT PROCUREMENT CARD FOR PAYMENT: 
 
 
no 
  
                FUEL COMPRISES (if applicable) % OF TOTAL BID AMOUNT 
                PAYMENT TERMS:  
  NET 0 DAYS    
 
 
COMPANY NAME: 
Arbor E&T, LLC 
DOING BUSINESS AS (dba): 
Equus Workforce Solutions 
DUNS NUMBER: 
829285894 
MAILING ADDRESS: 
805 N. Whittington Parkway Suite 400,  Louisville, KY 40222 
REMIT TO ADDRESS: 
805 N. Whittington Parkway Suite 400,  Louisville, KY 40222 
TELEPHONE NUMBER: 
502-394-2100 
FAX NUMBER: 
502-327-4663 
WWW ADDRESS: 
www.equusworks.com  
REPRESENTATIVE NAME: 
Nicole Ganier 
REPRESENTATIVE TELEPHONE NUMBER: 
818-858-2750 
REPRESENTATIVE EMAIL ADDRESS 
nicole.ganier@equusworks.com

SERIAL 210192-RFP 
 
 
EXHIBIT A-1 - COST SUMMARY/PRICING 
 
In accordance with guidance from the bidder's conference, the following form for the Proposed 
Hourly Rate applies to all elements in the proposal. Per RFP and Q&A guidance, the Contractor will 
submit a certified payroll when requested.  
 
Respondent is to complete a Fee Proposal for each WIOA Element they are proposing. 
 
1. 
Direct Labor: costs are the actual total compensation of the personnel (including 
principals or partners, if applicable) who will be directly charging time to the contract. 
 
2. 
Classifications: The labor category that will be providing direct services to participants 
under this contract. Should a Respondent house multiple staff in a given labor category, 
fee schedule rates may represent average rates, or not-to-exceed rates. 
 
2.1 
The Respondent will be required to submit a certified payroll to verify that proposed 
fees are at or below certified payroll levels. If a Consultant’s payroll rates are 
deemed to be excessive in comparison to market rates, or otherwise contrary to 
the County’s interests, the County may stipulate lower rates. 
 
3. 
Overhead: The Federal Acquisition Regulations should be consulted in determining 
allowable overhead. Overhead is generally inclusive of the following unless otherwise 
accounted for in the audit of the firm’s expenses: 
 
a. The salaries of personnel in the executive and administrative salary pool other 
than those identifiable salaries included in salary cost, and expenses included 
and reimbursable and non-salary expenses, plus salaries or imputed salaries 
of partners and principals, to the extent that they perform general executive 
and administrative services. 
b. Benefit costs to the Consultant. 
c.  Business taxes and insurance, other than those included in salary cost, but 
excluding state and federal income taxes. 
d.  Office space, including light, heat, cooling, and similar items. 
e.  Depreciation allowances or rental for furniture, drafting equipment, and 
engineering instruments. 
f.  Transportation expenses, including corporate automobile expense, and 
maintenance. 
g.  Office, printing, and drafting supplies. 
h.  Education and professional development (may include cost for consultant 
employee’s attendance at technical conferences). 
i.  Communication expenses, including telephone, telegraph, and facsimile, with 
the exception of those long distance calls directly chargeable to a specific 
project. 
j. 
Professional expenses, including fees for memberships in professional 
organizations. 
k. Interest and finance. 
l. 
Proposal preparation, preliminary arrangements for new projects, or like 
expenses.

SERIAL 210192-RFP 
 
 
m. Computer expenses, exclusive of salary cost of operation for specific projects, 
but inclusive of all other related computer operation expenses. If otherwise 
provided for in the cost allocation plan of a firm (such as direct project 
expense), the District reserves the right to review and approve such expense 
allocation and amount at the time of fee negation. 
n. Graphic and engineering supplies. 
o. Reproduction and photo expense, including use of copier for work not specified 
as a direct expense. 
p. Postage, messenger, delivery and freight expenses other than those 
chargeable to a specific project. 
q. Outside and temporary help. 
r.  Outside services – reproduction and printing, other than those costs directly 
chargeable to the project. 
s.  Equipment rental. 
 
3.1 
The following expenses are unallowable for inclusion in the Consultant’s overhead 
(indirect salary) expenses: 
 
a.  Entertainment or advertising. 
b.  Time spent for participating in civic and charitable activities. 
c.  Bad debts, including interest, and charges for legal and collection fees. 
d.  Cost of life insurance policies where corporation is named as beneficiary. 
e.  Employee recreation and/or morale enhancement. 
f.  Property taxes on other than the property primarily occupied by the 
corporation. 
g.  Fines, penalties or other payments for violations of whatever kind or 
description. 
h. Errors and omissions payments in settlement of claims or judgments.  
i.  Contributions and gifts. 
 
3.2 
The Respondent will be required to submit their most current financial audit to 
verify overhead. 
 
4. 
Profit: Allowable profit should be determined considering the risk to the Contractor as 
appropriate. Profit will be applied to direct labor costs and overhead, but not to direct non-
labor expenses. 
 
5. 
Proposed Hourly Rate: The hourly rate proposed by the Contractor. (direct hourly rate * 
overhead=hourly rate * profit = Proposed Hourly Rate). 
 
6. 
Subcontractors: All Subcontractor services being proposed by the Respondent must 
receive the same level of detail as the Contractor's fee proposal. 
 
6.1 
No additional markup by the Contractor will be allowed on work performed by sub- 
contractors.

SERIAL 210192-RFP 
 
 
7. 
Direct Non-Salary Expenses: 
 
7.1 
Any service paid directly to a participant or employer for a work experience will be 
paid at direct cost. 
 
7.2 
Any support services paid under Element 6.7 – Supportive Services will be paid at 
direct cost. 
 
8. 
Maricopa County would expect that neither Overhead nor Profit will exceed 10 percent of 
the total cost of service. 
 
 
 
 
 
 
 
 
1) CONTRACTOR - DIRECT LABOR 
 
 
 
2) Classification 
Hourly Rate 
3) Overhead 
4) Profit 
5) Proposed 
Hourly 
Rate 
Project Director  
$56 
$6 
$6 
$68 
Project Accountant  
$56 
$6 
$6 
$68 
Supervisor  
$56 
$6 
$6 
$68 
Talent Development Specialist  
$56 
$6 
$6 
$68 
Talent Development Specialist 
$56 
$6 
$6 
$68 
Talent Development Specialist 
$56 
$6 
$6 
$68 
Talent Development Specialist 
$56 
$6 
$6 
$68 
Project Director 
$56 
$6 
$6 
$68 
Project Accountant 
$56 
$6 
$6 
$68 
Supervisor 
$56 
$6 
$6 
$68

SERIAL 210192-RFP 
 
 
EXHIBIT B - SCOPE OF WORK  
 
ARBOR E&T, LLC DBA: EQUUS WORKFORCE SOLUTIONS IS BEING AWARDED THE CONTRACT 
FOR THE FOLLOWING ELEMENTS:  
 
Element 3 – Paid and Unpaid Work Experience 
Element 6 – Leadership Development 
Element 7 – Supportive Services 
Element 8 – Adult Mentoring 
Element 9 – Follow-up Services 
Element 11 – Financial Literacy Education 
Element 12 – Entrepreneurial Skills Training 
Element 13 – Services that Provide Labor Market and Employment Information 
 
1.0 
SCOPE OF WORK 
 
1.1 
Contractor shall assist eligible out-of-school youth (OSY) and eligible in-school youth (ISY), 
who are seeking assistance in achieving academic and employment success, with effective 
and comprehensive services and activities that include a variety of options for improving 
educational and skill competencies and provide an effective connection to educational 
institutions and employers, including small employers in in-demand industry sectors and 
occupations in the local and regional markets.  
 
1.2 
Contractor will have primary responsibility for ensuring that each participant receives the 
full continuum of services. Services accessed by a WIOA youth participant will depend 
upon the needs and goals identified by the participant and case manager as documented 
in the participant’s ISS.  
 
1.3 
Contractor shall be responsible for timely program delivery in a safe environment that has 
been tailored for the participant, reporting, quality control, maintaining licensure, 
compliance with all federal, state, and local regulations including Americans with 
Disabilities Act and Child Labor Laws.  
 
1.4 
Contractor shall provide the following service Elements:  
 
1.4.1 
Paid and unpaid work experiences.  
 
1.4.2 
Leadership development opportunities, which may include community service and 
peer- centered activities encouraging responsibility and other positive social 
behaviors. 
 
1.4.3 
Supportive services.  
 
1.4.4 
Adult mentoring for the period of participation and a subsequent period, for a total 
of not less than 12 months. 
 
1.4.5 
Follow-up services for 12 months after the completion of participation. 
 
1.4.6 
Financial literacy education. 
 
1.4.7 
Entrepreneurial Skills 
 
1.4.8 
Labor market and information services. 
 
1.5 
Activities and outcomes shall meet the minimum WIOA Youth Program Element 
Requirements.

SERIAL 210192-RFP 
 
 
1.6 
PROGRAM PERFORMANCE MEASURES 
 
1.6.1 
The Workforce Development Board (WDB) negotiates WIOA performance 
indicators annually which are then communicated to the service provider(s). All 
services provided to youth from county staff and providers impacts program 
performance. 
 
1.6.2 
Contractor shall be assessed against five primary indicators of performance: 
 
1.6.3 
Employment/Education/Training Rate – 2nd Quarter After Exit – the percentage of 
participants who are in education or training activities, or in unsubsidized 
employment during the second quarter after exit from the program. 
 
1.6.4 
Employment/Education/Training Rate – 4th Quarter After Exit - the percentage of 
participants who are in education or training activities, or in unsubsidized 
employment during the fourth quarter after exit from the program. 
 
1.6.5 
Median Earnings – 2nd Quarter After Exit – the median earnings of participants 
who are in unsubsidized employment during the second quarter after exit from the 
program. 
 
1.6.6 
Credential Attainment - the percentage of those participants enrolled in an 
education or training program who attain a recognized postsecondary credential 
or a secondary school diploma, or its recognized equivalent, during participation 
or within one year after exit from the program. 
 
1.6.6.1 
Measurable Skill Gains – the percentage of program participants who, 
during a program year, are in an education or training program that leads 
to a recognized postsecondary credential or employment and who are 
achieving measurable skill gains, defined as documented academic, 
technical, occupational, or other forms of progress, towards such a 
credential or employment. 
 
1.7 
PAYMENT STRUCTURE 
 
1.7.1 
Referrals for services will only be placed when County case managers identify a 
need for providers to deliver service element(s) to a specific youth. Case managers 
will issue a purchase order or a written notice to providers to proceed with services. 
 
1.7.2 
The County case managers reserves the right to cancel purchase orders or notice 
to proceed with services, within a reasonable period of time after issuance, if 
participants do not attend or fail to progress.  
 
1.7.3 
Should a purchase order or notice to proceed be canceled, the County agrees to 
reimburse the contractor for actual and documented costs incurred by the 
contractor. 
 
1.8 
PROGRAM ELEMENTS 
 
Contractor shall provide the following Program Elements: 
 
1.8.1 
Element 3: Paid and unpaid work experiences (WEX) with an academic and 
occupational education component: 
 
1.8.1.1 Work experiences are planned, structured learning experience that takes 
place in a workplace for a limited period of time.

SERIAL 210192-RFP 
 
 
1.8.1.2 Work experience may be paid or unpaid, as appropriate. A work 
experience may take place in the private for-profit sector, the non-profit 
sector, or the public sector.  
 
1.8.1.3 Labor 
standards 
apply 
in 
any 
work 
experience 
where 
an 
employee/employer relationship, as defined by the Fair Labor Standards 
Act or applicable State law, exists.  
 
1.8.1.4 Consistent with § 680.840 of this chapter, funds provided for work 
experiences may not be used to directly or indirectly aid in the filling of a 
job opening that is vacant because the former occupant is on strike or is 
being locked out in the course of a labor dispute, or the filling of which is 
otherwise an issue in a labor dispute involving a work stoppage.  
 
1.8.1.5 Work experiences provide the youth participant with opportunities for 
career exploration and skill development. 
 
1.8.1.6 Work experiences must include academic and occupational education. 
The educational component may occur concurrently or sequentially with 
the work experience. Further academic and occupational education may 
occur inside or outside the work site. 
 
1.8.1.7 The types of work experiences include the following categories: 
 
1.8.1.7.1 Summer employment opportunities and other employment 
opportunities available throughout the school year; 
 
1.8.1.7.2 Internships and job shadowing; and 
 
1.8.1.7.3 On-the-job training (OJT) opportunities as defined in WIOA sec. 
3(44) and in § 680.700 of this chapter. 
 
1.8.1.8 Pre-apprenticeship programs: 
 
1.8.1.8.1 A pre-apprenticeship is a program designed to prepare 
individuals to enter and succeed in an apprenticeship program 
registered under the Act of August 16, 1937 (commonly known 
as the “National Apprenticeship Act”; 50 Stat.664, chapter 663; 
29 U.S.C. 50 et. seq.) (referred to in this part as a “registered 
apprenticeship” or “registered apprenticeship program”) and 
includes the following elements: 
1.8.1.8.1.1 
Training and curriculum that aligns with the skill 
needs of employers in the economy of the State 
or region involved; 
1.8.1.8.1.2 
Access to educational and career counseling and 
other supportive services, directly or indirectly; 
1.8.1.8.1.3 
Hands-on, meaningful learning activities that are 
connected to education and training activities, 
such 
as 
exploring 
career 
options, 
and 
understanding how the skills acquired through 
coursework can be applied toward a future 
career; 
1.8.1.8.1.4 
Opportunities to attain at least one industry-
recognized credential; and 
1.8.1.8.1.5 
A partnership with one or more registered 
apprenticeship programs that assists in placing 
individuals who complete the pre-apprenticeship 
program in a registered apprenticeship program.

SERIAL 210192-RFP 
 
 
1.8.1.9 Whenever possible, and in alignment with the youth’s goals, work 
experiences should be focused around the following high demand 
occupations and industry clusters identified by the Maricopa County 
Workforce Development Board: 
1.8.1.9.1 
Construction  
1.8.1.9.2 
Information Technology  
1.8.1.9.3 
Transportation & Warehousing 
1.8.1.9.4 
Finance & Insurance 
1.8.1.9.5 
Manufacturing  
1.8.1.9.6 
Healthcare 
 
1.8.1.10 As a result of engagement in the service, youth will: 
1.8.1.10.1 
Increase knowledge of career opportunities 
1.8.1.10.2 
Improve work readiness skills 
1.8.1.10.3 
Increase workplace competencies 
 
1.8.1.11 In the delivery of this service Contractor shall: 
1.8.1.11.1 Develop 
and 
execute 
formal 
worksite 
agreements 
stipulating: 
1.8.1.11.2 the worksite name, address, representative, title, phone 
number and email address 
1.8.1.11.3 the vendors name, address, representative, title, phone 
number and email address 
1.8.1.11.4 the roles and responsibilities of each party 
1.8.1.11.5 the academic skills to be learned 
1.8.1.11.6 the occupational skills to be gained 
1.8.1.11.7 the duration, tasks, duties and expectations for the job 
1.8.1.11.8 the participant’s orientation, wage, hours, work schedule 
and worksite supervisor 
1.8.1.11.9 health and safety standards 
1.8.1.11.10 a termination clause 
1.8.1.11.11 The worksite agreement will be signed by the youth 
participant, the worksite representative and the vendor 
representative 
1.8.1.11.12 Collect weekly timesheets signed by the youth participant 
and the worksite representative 
1.8.1.11.13 Hold regular review periods to speak with the youth 
participant and the worksite supervisor 
1.8.1.11.14 Maintain and document ongoing monitoring/oversight 
through in-person visits, which follows the standard 
agreement that specifies the oversight and expectations of 
the assignment.  
1.8.1.11.15 Contact youth within one business day of referral and make 
every effort to place in a WEX opportunity within 30 days; 
work closely with the Maricopa County staff to determine 
appropriate steps at the first sign of any challenge that may 
arise 
1.8.1.11.16 Provide final copy of youth’s competency evaluation to 
ARIZONA@WORK Maricopa County; provide progress 
reports and competency evaluations from employers in 
weekly case notes and documentation  
1.8.1.11.17 Provide Certificate of Completion for work readiness 
classes, which includes Work Readiness workshop prior to 
assignment, and the more in-depth Career Accelerate 
certificate  
1.8.1.11.18 Ensure the worksite is in compliance with ADA, Equal 
Opportunity, and workplace safety & child labor laws. 
1.8.1.11.19 Adhere to budgets and receive approval for increases prior 
to exceeding.

SERIAL 210192-RFP 
 
 
 
1.8.2 
Element 6: Leadership development activities (e.g., community service, 
peer-centered activities) 
 
1.8.2.1 Leadership development is a broad set of activities that encourage 
responsibility, confidence, employability, professional communication, and 
becoming productive citizens. It may include community service and peer-
centered activities that encourage taking responsibility and other positive 
social behaviors such as positive attitudinal development, self-esteem 
building and self-advocacy skills, diversity training including an improved 
attitude toward working with individuals of diverse backgrounds, 
maintaining healthy lifestyles, maintaining positive social relationships with 
responsible adults and peers and contributing to the well-being of one’s 
community, including voting. Leadership development opportunities are 
intended to develop the potential of youth as citizens and leaders. 
Leadership development opportunities, including community service and 
peer-centered activities encouraging responsibility and other positive 
social and civic behaviors. Leadership development opportunities are 
opportunities that encourage responsibility, confidence, employability, 
self-determination, and other positive social behaviors such as: 
 
1.8.2.1.1 
Exposure to postsecondary educational possibilities; 
1.8.2.1.2 
Community and service -earning projects; 
1.8.2.1.3 
Peer-centered activities, including peer mentoring and 
tutoring; 
1.8.2.1.4 
Organizational and teamwork training, including team 
leadership training; 
1.8.2.1.5 
Training in decision-making, including determining 
priorities and problem solving; 
1.8.2.1.6 
Citizenship training, including life skills training such as 
parenting and work behavior training; 
1.8.2.1.7 
Civic engagement activities which promote the quality of 
life in a community; and 
1.8.2.1.8 
Other leadership activities that place youth in a leadership 
role such as serving on youth leadership committees, such as a 
Standing Youth Committee. 
1.8.2.1.9 
Positive social and civic behaviors are outcomes of 
leadership opportunities, which are incorporated by local 
programs as part of their menu of services. Positive social and 
civic behaviors focus on areas that may include the following: 
 
1.8.2.1.9.1 Positive attitudinal development; 
1.8.2.1.9.2 Self-esteem building; 
1.8.2.1.9.3 Openness to work with individuals from diverse 
backgrounds; 
1.8.2.1.9.4 Maintaining healthy lifestyles, including being alcohol- 
and drug-free; 
1.8.2.1.9.5 Maintaining 
positive 
social 
relationships 
with 
responsible adults and peers, and contributing to the 
well-being of one’s community, including voting; 
1.8.2.1.9.6 Maintaining a commitment to learning and academic 
success; 
1.8.2.1.9.7 Avoiding delinquency; and 
1.8.2.1.9.8  
1.8.2.1.9.9 Positive job attitudes and work skills. 
 
1.8.2.2 In the delivery of this service, Contractor shall:

SERIAL 210192-RFP 
 
 
1.8.2.2.1 
Provide the online personality assessment Career 
Pathways Explorer to generate conversations regarding 
career interests and aptitudes  
1.8.2.2.2 
connect youth to LinkedIn Learning and specific Leader 
Development Path courses  
1.8.2.2.3 
incorporate Diversity Training  
1.8.2.2.4 
ensure all age-appropriate participants are registered to 
vote 
1.8.2.2.5 
explore the interests of individuals and connecting them 
to local leaders, employers, schools, and community 
agencies 
1.8.2.2.6 
listen to feedback of participant needs  
1.8.2.2.7 
use resources from other Equus Youth projects to inform 
exciting leadership development workshops 
1.8.2.2.8 
ensure 75% of youth participate in community service 
that suits their interests 
1.8.2.2.9 
provide a summary report of the leadership activities the 
youth participated in and/or certificate of completion 
1.8.2.2.10 adhere to budgets and receive approval for increases 
prior to exceeding 
 
1.8.3 
Element 7: Supportive Services 
 
1.8.3.1 Supportive services, including the services listed in § 681.570: Supportive 
services remove barriers and enable a youth to participate in WIOA 
activities. Examples of support services include transportation assistance 
(bus passes, gas cards, Uber/Lyft gift cards), work related expenses (such 
as clothing, work shoes, uniforms, tools, etc.), childcare, testing fees, 
books and other training related expenses, rental and utility assistance, 
car repairs and reasonable accommodations for individuals with a 
disability. 
1.8.3.1.1 
Linkages to community services. 
1.8.3.1.2 
Assistance with transportation; 
1.8.3.1.3 
Assistance with childcare and dependent care; 
1.8.3.1.4 
Assistance with housing; 
1.8.3.1.5 
Needs-related payments; 
1.8.3.1.6 
Assistance with educational testing; 
1.8.3.1.7 
Reasonable accommodations for youth with disabilities; 
1.8.3.1.8 
Legal aid services; 
1.8.3.1.9 
Referrals to health care; 
1.8.3.1.10 Assistance with uniforms or other appropriate work attire and 
work-related tools, including such items as eyeglasses and 
protective eye gear; 
1.8.3.1.11 Assistance with books, fees, school supplies, and other 
necessary items for students enrolled in postsecondary 
education classes; and 
1.8.3.1.12 Payments and fees for employment and training-related 
applications, tests, and certifications. 
 
1.8.3.2 In the delivery of this service, Contractor shall:: 
1.8.3.2.1 
connect participants to the resources that meet the needs 
stated in the referrals, as soon as possible and within five 
business days 
1.8.3.2.2 
collect and submit receipts for support services delivered, with 
monthly backup documentation reports 
1.8.3.2.3 
notify county staff if the participant identifies the need for 
additional support services

SERIAL 210192-RFP 
 
 
1.8.3.2.4 
limit administrative costs associated with providing support 
services to youth via the use of refillable cards and online 
purchasing whenever possible 
1.8.3.2.5 
ensure that administrative costs do not exceed the cost of the 
item being purchased 
1.8.3.2.6 
adhere to budgets and receive approval for increases prior to 
exceeding 
 
1.8.4 
Element 8: Adult mentoring for a duration of at least 12 months, which may 
occur both during and after program participation 
 
1.8.4.1 Adult Mentoring is a formal relationship between a youth and an adult 
mentor with structured activities where the mentor offers guidance, 
support and encouragement. Mentoring must last for a minimum of 12 
months.  
 
1.8.4.2 Structured activities should develop the competence and character of the 
participant. Mentors will work one on one with youth to determine goals 
the participant wants to achieve during mentorship. These may be related 
to financial literacy, decision making, employment/career, family/parenting 
etc.   
 
1.8.4.3 Mentoring may include workplace mentoring where the vendor matches a 
youth participant with an employer or employee of a company. Youth 
should be matched with someone with whom they can interact face-to-
face as well as in group mentoring sessions or through electronic means. 
Adult mentoring for a duration of at least 12 months, that may occur both 
during and after program participation. Mentoring may include workplace 
mentoring where the local program matches a youth participant with an 
employer or employee of a company. Adult mentoring for youth must: 
 
1.8.4.3.1 Last at least 12 months and may take place both during the 
program and following exit from the program; 
1.8.4.3.2 Be a formal relationship between a youth participant and an 
adult mentor that includes structured activities where the 
mentor offers guidance, support, and encouragement to 
develop the competence and character of the mentee; and 
1.8.4.3.3 While group mentoring activities and mentoring through 
electronic means are allowable as part of the mentoring 
activities, at a minimum, the local youth program must match 
the youth with an individual mentor with whom the youth 
interacts on a face-to-face basis. 
 
1.8.4.4 In the delivery of this service, Contractor shall: 
1.8.4.4.1 adequately recruit, screen, train and select volunteer mentors 
1.8.4.4.2 ensure mentors possess a fingerprint clearance card 
1.8.4.4.3 facilitate the implementation of workplace mentoring by work 
site supervisors, setting guidelines for what the match entails 
and recommending appropriate activities (i.e., watching and 
discussing LinkedIn Learning courses, check-in questions from 
the mentor, suggested readiness list, and quarterly café 
events). 
1.8.4.4.4 implement a mentorship committee, connecting with members 
of the community, established WEX relationships, and employer 
partners to connect young adults to a mentor that can provide 
the best guidance toward their career pathway  
1.8.4.4.5 reach out to agencies such as Big Brothers/Big Sisters, for 
participants up to the age of 18, and Desert Edge Mentoring to 
leverage opportunities for youth

SERIAL 210192-RFP 
 
 
1.8.4.4.6 ensure all youth participants who are referred for Adult 
Mentoring services will be matched with a mentor within their 
first 30 days 
1.8.4.4.7 provide a summary of mentorship activities and progress 
1.8.4.4.8 adhere to budgets and receive approval for increases prior to 
exceeding 
 
1.8.5 
Element 9: Follow-up Services 
 
1.8.5.1 Follow-up services are critical services provided following a youth’s exit 
from the program to help ensure the youth is successful in employment 
and/or post-secondary education and training. Once an exit date has been 
determined, ARIZONA@WORK staff will transfer the hard/virtual file to the 
vendor for 12 months of follow up. Unlike the other elements, Providers 
are expected to work with the file and provide case management services 
to the youth. 
 
1.8.5.2 Follow-up services must include more than only a contact attempt made 
for securing documentation in order to report a performance outcome. 
 
1.8.5.3 Providers will be granted access to Arizona Job Connection and be 
expected to follow Standards of Work for data entry into the system 
including contact notes, outcomes, credential attainment rates, wage 
records, service delivery, and youth placement in education and 
employment during the retention period. 
 
1.8.5.4 Follow-up services for not less than 12 months after the completion of 
participation, as provided in § 681.580:Follow-up Services are mandatory 
based on WIOA regulations for not less than 12 months unless the youth 
declines to receive follow-up services or cannot be located. At the 
conclusion of the follow-up period, files will be transferred back to 
ARIZONA@WORK for long term storage.  
 
1.8.5.5 Follow-up services are critical services provided following a youth’s exit 
from the program to help ensure the youth is successful in employment 
and/or postsecondary education and training. Follow-up services may 
include regular contact with a youth participant's employer, including 
assistance in addressing work-related problems that arise. 
 
1.8.5.6 Follow-up services for youth also may include the following program 
elements: 
 
1.8.5.6.1 
Supportive services; 
1.8.5.6.2 
Adult mentoring; 
1.8.5.6.3 
Financial literacy education; 
1.8.5.6.4 
Services that provide labor market and employment 
information 
about 
in-demand 
industry 
sectors 
or 
occupations available in the local area, such as career 
awareness, career counseling, and career exploration 
services; and 
1.8.5.6.5 
Activities that help youth prepare for and transition to 
postsecondary education and training. 
 
1.8.5.7 All youth participants must be offered an opportunity to receive follow-up 
services that align with their individual service strategies. Furthermore, 
follow-up services must be provided to all participants for a minimum of 12 
months unless the participant declines to receive follow-up services or the

SERIAL 210192-RFP 
 
 
participant cannot be located or contacted. Follow-up services may be 
provided beyond 12 months at the State or Local Maricopa County 
Workforce Development Board’s (MCWDB's) discretion. The types of 
services provided and the duration of services must be determined based 
on the needs of the individual and therefore, the type and intensity of 
follow-up services may differ for each participant. Follow-up services must 
include more than only a contact attempted or made for securing 
documentation in order to report a performance outcome. 
 
1.8.5.8 In the delivery of this service, Contractor shall: 
1.8.5.8.1 follow up with individuals at least once every 30 days, or more 
often as needed to ensure retention in employment, education, 
and training.  Contact with participant is defined as interaction 
through: 
1.8.5.8.1.1 
Telephone (voice). 
1.8.5.8.1.2 
Text messages. 
1.8.5.8.1.3 
One-on-one physical contact. 
1.8.5.8.1.4 
Email messages; and 
1.8.5.8.1.5 
Letters from/to participant. 
1.8.5.8.1.6 
use TALX for employment verification 
1.8.5.8.2 contact youth regularly (weekly for the first month, bi-weekly for 
the second and third months, and then monthly for nine 
months) to provide additional support while they are in school 
and/or working 
1.8.5.8.3 provide academic assistance, assistance in solving a work-
related problem, contacting employer if helpful, adult 
mentoring, arranging work-related peer support, suggesting 
Essential Education courses for new skills development related 
to their job for advancement, financial literacy education, LMI 
resources, and referrals to partners that provide support 
services  
1.8.5.8.4 maintain a Data Sharing Agreement with DES and 
ARIZONA@WORK Maricopa County to receive access to AJC 
1.8.5.8.5 provide all participants access to LinkedIn Learning 
1.8.5.8.6 facilitate the transfer of files to and from the county, returning 
hardcopy of participant files by the last day of the 5th quarter 
after follow-up is completed to ARIZONA@WORK-Maricopa 
County Youth Service Program 
1.8.5.8.7 maintain files in a secure, locked, office location 
1.8.5.8.8 not take files home 
1.8.5.8.9 document all contacts, services, and performance outcomes in 
the participant’s Arizona Job Connection (AJC) case record 
and case notes within 3 business days 
1.8.5.8.10 ensure employment and education documentation are 
uploaded for performance outcomes (placement, median 
wage, credential attainment) 
1.8.5.8.11 increase performance outcomes due to increased youth 
engagement in follow up services 
1.8.5.8.12 adhere to budgets and receive approval for increases prior to 
exceeding 
 
1.8.6 
Element 11: Financial Literacy Education 
 
1.8.6.1 Financial Literacy Education is education involving the knowledge, 
understanding, and skills needed to make effective and informed money 
management decisions. The knowledge obtained through Financial 
Literacy is designed to provide financial empowerment to individuals. 
Services must be tailored to address the specific concerns that youth face

SERIAL 210192-RFP 
 
 
regarding financial literacy. Financial literacy education - The financial 
literacy education program element may include activities which: 
 
1.8.6.1.1 Support the ability of participants to create budgets, initiate 
checking and savings accounts at banks, and make informed 
financial decisions; 
1.8.6.1.2 Support participants in learning how to effectively manage 
spending, credit, and debt, including student loans, consumer 
credit, and credit cards; 
 
1.8.6.1.3 Teach participants about the significance of credit reports and 
credit scores; what their rights are regarding their credit and 
financial information; how to determine the accuracy of a credit 
report and how to correct inaccuracies; and how to improve or 
maintain good credit; 
 
1.8.6.1.4 Support a participant’s ability to understand, evaluate, and 
compare financial products, services, and opportunities and to 
make informed financial decisions; 
 
1.8.6.1.5 Educate participants about identity theft, ways to protect 
themselves from identify theft, and how to resolve cases of 
identity theft and in other ways understand their rights and 
protections related to personal identity and financial data; 
 
1.8.6.1.6 Support activities that address the particular financial literacy 
needs of non-English speakers, including providing the support 
through the development and distribution of multilingual 
financial literacy and education materials; (g) Support activities 
that address the particular financial literacy needs of youth with 
disabilities, including connecting them to benefits planning and 
work incentives counseling; 
 
1.8.6.1.7 Provide financial education that is age appropriate, timely, and 
provides opportunities to put lessons into practice, such as by 
access to safe and affordable financial products that enable 
money management and savings; and 
 
1.8.6.1.8 Implement other approaches to help participants gain the 
knowledge, skills, and confidence to make informed financial 
decisions that enable them to attain greater financial health and 
stability by using high quality, age-appropriate, and relevant 
strategies and channels, including, where possible, timely and 
customized information, guidance, tools, and instruction. 
 
1.8.6.2 In the delivery of this service, Contractor shall: 
1.8.6.2.1 offer Money Essentials workshops, a curriculum that is part of 
Essential Education offerings which covers checking accounts, 
budgeting, credit and credit reports, and tax deductions.  
1.8.6.2.2 offer an in-person or virtual workshop as needed to add clarity 
and understanding to financial topics   
1.8.6.2.3 reach out to local banks and credit unions, including Arizona 
Federal Credit Union, Desert Financial Credit Union, Wells 
Fargo, Bank of America, Chase, and US Bank, to provide 
supplemental financial literacy workshops  
1.8.6.2.4 connect youth to the Credit Karma, a free resource to help 
them track their credit score 
1.8.6.2.5 provide continued access to additional financial resources, 
even after program exit, with the tools below:

SERIAL 210192-RFP 
 
 
1.8.6.2.5.1 MoneySmart 
1.8.6.2.5.2 EverFi  
1.8.6.2.5.3 LinkedIn Learning  
1.8.6.2.5.4 provide certificates of completion after course 
completion  
1.8.6.2.5.5 provide pre and post assessments  
1.8.6.2.6 adhere to budgets and receive approval for increases prior to 
exceeding 
 
1.8.7 
Element 12: Entrepreneurial Skills Training 
 
1.8.7.1 Entrepreneurial skills training provides the basics of starting and 
operating a small business. Entrepreneurship education that 
provides an introduction to the values and basics of starting and 
running a business. Entrepreneurship education programs often 
guide youth through the development of a business plan and also 
may include simulations of business start-up and operation. 
Entrepreneurial Skills Training helps youth develop the skills 
associated with entrepreneurship and the gig economy, such as: 
the ability to take initiative, creatively seek out and identify 
business opportunities, develop budgets, forecast resource 
needs, understand various options for acquiring capital, 
communicate effectively, and market one’s self and one’s ideas.  
 
1.8.7.2 Enterprise development which provides supports and services 
that incubate and help youth develop their own businesses. 
Enterprise development programs go beyond entrepreneurship 
education by helping youth access small loans or grants that are 
needed to begin business operation and by providing more 
individualized attention to the development of viable business 
ideas. 
 
1.8.7.3 Experiential programs that provide youth with experience in the 
day-to-day operation of a business. These programs may involve 
the development of a youth-run business that young people 
participating in the program work in and manage. Or, they may 
facilitate placement in apprentice or internship positions with adult 
entrepreneurs in the community. 
1.8.7.4 Approaches to teaching youth entrepreneurial skills include, but 
are not limited to, the following: 
 
1.8.7.4.1 
development 
of 
skills 
associated 
with 
entrepreneurship: 
1.8.7.4.2 
Taking initiative; 
1.8.7.4.3 
Creatively seeking out and identifying business 
opportunities; 
1.8.7.4.4 
Developing budgets and forecast resource needs; 
1.8.7.4.5 
Understanding various options for acquiring capital 
and trade-offs associated with each option; and 
1.8.7.4.6 
Communicating effectively and market oneself and 
one’s ideas. 
1.8.7.5 In the delivery of this service, Contractor shall: 
1.8.7.5.1 
teach the values and basics of running a business 
1.8.7.5.2 
work with mentors, the Arizona Small Business 
Development 
Center 
(AZSBDC) 
and 
other 
organizations 
to 
introduce 
entrepreneurship, 
business plans, small business loans and grants, and 
relevant work experience

SERIAL 210192-RFP 
 
 
1.8.7.5.3 
use EverFi and Money Essentials, online learning 
platforms that include entrepreneurial skills training  
1.8.7.5.4 
work with the Maricopa Chamber of Commerce, the 
Arizona 
Commerce 
Authority, 
Small 
Business 
Services, Maricopa Economic Development Alliance, 
and the Maricopa Small Business Development 
Center to expand the resources to connect youth 
participants 
and 
invite 
lecturers 
and 
local 
entrepreneurs 
1.8.7.5.5 
provide information on the following: 
1.8.7.5.6 
how to start and operate a business 
1.8.7.5.7 
the essential skills every successful entrepreneur 
should know 
1.8.7.5.8 
the needed skills to be a successful small business 
owner 
1.8.7.5.9 
how to run a company with integrity and ethical 
guidelines  
1.8.7.5.10 critical thinking and adaptive skills 
1.8.7.5.11 understanding how to manage profit & loss reporting 
and statements 
1.8.7.5.12 accessing financial resources and to understand and 
manage a profit & loss statement 
1.8.7.5.13 conduct pre and post assessments 
1.8.7.5.14 provide a certificate of completion 
 
1.8.8 
Element 13: Services that provide LMI about in-demand industry 
sectors and occupations available in Maricopa County  
 
1.8.8.1 Services that provide labor market and employment information 
services provide information on in demand industry sectors, or 
occupations within a local area. The element focuses on career 
awareness, career counseling and career exploration. It provides 
knowledge on salaries, trends, skills needed, job availability, 
growth projections and various other employment related 
information. in-demand industry sectors or occupations available 
in the local area, such as career awareness, career counseling, 
and career exploration services; and 
 
1.8.8.2 Activities that help youth prepare for and transition to 
postsecondary education and training. The USDOL encourages 
local youth programs to partner with existing local, state, or 
national entities that can provide program element(s) at no cost to 
the local youth program. The County has the discretion to 
determine what specific program services a youth participant 
receives, based on each participant's objective assessment and 
ISS. 
 
1.8.8.3 In the delivery of this service, Contractor shall: 
1.8.8.3.1 
prioritize ensuring youth understand labor market 
supply, demand, and other forces affecting the labor 
market to help them make informed choices and 
reach their career goals  
1.8.8.3.2 
use the information from local employers and labor 
statistic websites 
1.8.8.3.3 
guide youth participants to complete a brief two-
minute Career Pathways Explorer tool to identify 
industries that may be a good fit  
1.8.8.3.4 
attend board meetings and presentations to gain 
insight from the following:

SERIAL 210192-RFP 
 
 
1.8.8.3.5 
Arizona Office of Economic Opportunity 
1.8.8.3.6 
Greater Phoenix Economic Council 
1.8.8.3.7 
US Bureau of Labor Statistics 
1.8.8.3.8 
O*Net Resource Center 
1.8.8.3.9 
ARIZONA@WORK 
1.8.8.3.10 use JobsEQ, an aggregator of local LMI that sources 
information from the Arizona Workforce System, the 
Bureau of Labor Statistics, and more  
1.8.8.3.11 conduct pre and post assessments 
1.8.8.3.12 provide a certificate of completion for formalized 
training 
1.8.8.3.13 adhere to budgets and receive approval for increases 
prior to exceeding 
 
 
1.8.9 
Providers must comply with all program element requirements identified in the 
Contract.  
 
1.9 
REPORTING AND RECORD KEEPING 
 
1.9.1 
Providers will be responsible for providing case note reports and backup 
documents to Youth Program staff bi-weekly or monthly, and other reports in a 
timely manner as needed  
 
1.9.2 
Providers will be held accountable for ensuring successful outcomes/goals for the 
services they provide  
 
1.9.3 
The County youth program staff are responsible for maintaining an electronic 
record of participants, services, and outcomes in the Arizona Job Connection 
system for active files.  
 
1.9.4 
Providers for Follow Up Services will be responsible for maintaining accurate files 
for the follow up cases they manage 
 
1.9.5 
All records must be maintained in an accurate and organized manner and kept in 
a secure location. 
 
1.10 
PARTICIPANT RECORDS MAINTAINED BY THE PROVIDER SHALL INCLUDE 
 
1.10.1 Documentation of the participant’s receipt of his/her participant rights 
 
1.10.2 Documentation of participants’ receipt of program rules and policies 
 
1.10.3 Referral form and summary, if applicable, including the reason for referral 
 
1.10.4 A service plan, including any additional requirements 
 
1.10.5 Documentation of any service plan reviews and updates 
 
1.10.6 Progress notes, signed and dated by the staff providing the services 
 
1.10.7 Documentation of the services provided to the participant in accordance with the 
service plan, duration of service, level of involvement and the progress made 
toward goals and measurable objectives. This includes at minimum, documenting 
participant behavior, participation, significant events or other items of note 
 
1.10.8 Progress reports 
 
1.10.9 Evaluation reports

SERIAL 210192-RFP 
 
 
 
1.10.10 Notations of communications pertinent to the participant’s required services 
 
1.11 
PROGRAM MONITORING AND EVALUATION 
 
1.11.1 County staff will monitor the provider’s compliance with, and performance under, 
the terms and conditions of the agreement and service referrals. 
 
1.11.2 The provider shall make available for inspection and/or copying by the 
department's monitors, all records and accounts relating to the work performed or 
the services provided under the agreement. 
 
1.11.3 Providers shall be monitored for fiscal, program delivery and contract compliance 
annually or more often as needed. 
 
1.11.4 Monitoring shall occur during provider’s normal business hours, announced or 
unannounced. 
 
1.11.5 Providers found to be deficient in any area shall receive written notification of 
findings and required corrective actions. Providers shall provide a written response 
outlining corrective actions and steps to ensure findings are corrected and resolved 
to preclude future issues. 
 
1.11.6 Providers shall be responsible for monitoring worksites for those participants that 
are engaged in work experience activities. 
 
1.12 
VISITATION WITH CLIENTS 
 
The providers shall allow the County youth program staff or other County representatives, 
to visit with the client at any reasonable time during the normal hours of operation under 
this agreement. County staff may direct that visits be outside the presence of any other 
provider’s personnel or their subcontractors. If the County youth staff requests, the 
providers shall identify a location for visits which assures communication in complete 
privacy.  
 
1.13 
CONFIDENTIALITY OF CLIENT INFORMATION 
 
1.13.1 The provider, it’s personnel, volunteers, interns and subcontractors unless 
otherwise exempt, shall adhere to all federal, state and local laws regarding 
confidentiality including, but not limited to the Health Insurance Portability and 
Accountability Act (HIPAA) Pub. L. No. 1-4-191 (1996) and regulations 
promulgated there under. 
 
1.13.2 Personally Identifiable Information (PII) is any data that could potentially identify a 
specific individual. Providers shall ensure information containing participants’ PII 
is only transmitted securely via electronic method or hard copy.  
 
1.13.3 Prohibition. Providers, personnel, subcontractors, volunteers and interns shall not 
divulge or release information provider by youth program staff about any 
participant to anyone without a court order, except to the youth program staff, or 
anyone authorized by the contract officer to receive it. Violation of this paragraph 
or applicable law shall constitute grounds to terminate the contract. 
 
1.13.4 Release Authorization. Release of records containing participant information 
requires a signed authorization/release form executed in accordance with current 
state licensing and federal standards. All release authorization forms shall be 
maintained by the providers and indicate the person or agency to receive the 
information, the specific information to be released, and the expiration date or 
event that will trigger the expiration date of the release, and shall be signed by the

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participant and the participant’s parent, guardian, or designated representative. 
Release forms shall meet all federal and state requirements, as applicable and 
including, but not limited to, 42 CFR Part 2 and 45 CFR 164.508. Unless the entity 
is otherwise exempt, disclosures must be accounted for within 45 CFR 164.528. 
 
1.13.5 Record Dissemination. Except for the youth program staff, the providers shall refer 
persons requesting records or written documentation containing participant 
information relating to this agreement to County youth staff. The providers shall 
maintain release authorization forms to track the dissemination of information in 
each participant’s record, except for the release of record to the program staff.  
 
1.13.6 Research Data. Notwithstanding any other provision of this agreement, the 
provider shall not provide to anyone other than County youth staff any information, 
including information about clients in any form, for research purposes without the 
prior written approval of the contract officer. The providers shall refer any requests 
for such information to the contract officer and such requests shall be in writing. 
Approval shall be within the discretion of the contract officer. 
 
1.13.7 Subpoenas. If the providers receives a subpoena requesting records relating to 
the contract, the providers, shall immediately notify the contract officer, and supply 
a copy of the subpoena before complying with the subpoena. 
 
1.14 
INCIDENT REPORTING REQUIREMENTS 
 
1.14.1 The providers shall ensure mandatory reporting to Law Enforcement and/or Child 
Protective Services is conducted pursuant to A.R.S. §13-3620 and shall report 
incidents identified as required by law, licensing regulations and agency policy (as 
applicable). 
 
1.14.2 Providers shall ensure incidents involving participants served under the agreement 
are reported to program staff.  
 
1.14.3 The providers shall report to the youth program supervisor, any incidents impacting 
the health, safety and welfare of participants. Providers shall complete incident 
reports and shall exclude identifying information if report is provided to agencies 
or individuals not funded under the County contract. 
 
1.14.4 Law Enforcement. The providers shall report incidents to law enforcement as 
required by law and according to the provider’s policies and procedures. 
 
1.14.5 Parent/Guardian. The providers shall notify the parent or guardian of any incidents 
set forth and as deemed appropriate.  
 
1.14.6 Health, Safety and Welfare Incidents. The providers shall report all incidents to the 
youth program supervisor impacting the health, safety and welfare of participants 
whether or not the incidents involved participants served under this contract.  
 
1.14.7 The providers shall follow the guidelines/timeframes identified in the reporting and 
documenting section. 
 
1.14.8 Significant Incidents. The providers shall report the following significant incidents 
by telephone to the youth program supervisor by 12:00 noon, MST on the next 
business day after the incident occurs or after becoming aware of the incident. The 
Providers shall also submit a written incident report to the youth program 
supervisor no later than 24 hours after the occurrence of any incidents. 
 
1.14.8.1 Homicidal or suicidal attempt or threat with a plan; 
1.14.8.2 Physical assault (whether or not an injury occurs);

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1.14.8.3 Medical treatment beyond first aid as a result of an injury while in a 
contract service; 
1.14.8.4 Emergency room or urgent care visits; 
1.14.8.5 Request for emergency mental health stabilization provided by first 
responders and/or crisis intervention teams; 
1.14.8.6 Sexual behavior involving staff and/or clients/youth (consensual or not); 
1.14.8.7 Emergency safety response (ESR), locked seclusion and/or restraint; 
1.14.8.8 Weapons possession; 
1.14.8.9 Possession of any quantity of illicit drugs or alcohol or of medications 
not prescribed to the participant; 
1.14.8.10 Prescription medication errors; 
1.14.8.11 Any missed medication dosages and/or medication refusals that exceed 
two consecutive days. Note: Refusals must be discussed with the case 
manager officer and documented; 
1.14.8.12 Acts by participants or staff where the providers involve law 
enforcement, excluding runaway youth; 
1.14.8.13 Self-harming behavior (with or without injury); 
1.14.8.14 Reported acts of inappropriate discipline and/or inappropriate behavior 
management involving clients by staff; and 
1.14.8.15 Traffic accidents involving clients transported by the provider, it’s 
personnel, transport contractor, volunteers or interns. 
 
1.14.9 Incident Report Form. All incident reports must be legible and be signed by the 
staff who prepared the report as well as by the staff who approved the report. The 
completed report must be sent to the youth program supervisor. The provider shall 
maintain a file of written incident reports that are available for review by County 
youth program staff.  
 
1.14.10 The County response to incident reports or complaints. The youth program 
supervisor shall take the following steps upon notification of an incident in this 
paragraph: 
 
1.14.11 Review the written information to determine if the incident requires investigation. 
The youth program supervisor may direct the providers to initiate an internal review 
and/or request additional information and/or require specific action; 
 
1.14.11.1 If the provider’s actions are such as to warrant the concern, the youth 
program supervisor shall investigate further or forward the information 
to the appropriate authorities; 
 
1.14.11.2 If the youth program supervisor is not satisfied with the provider’s 
response to an incident, the contract officer may take any appropriate 
action.

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EXHIBIT C - RESPONDENT’S PROPOSED SUBCONTRACTOR(S)

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EXHIBIT D - CERTIFICATION REGARDING LOBBYING 
 
 
DISCLOSURE OF LOBBYING ACTIVITIES: NOT APPLICABLE

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EXHIBIT E - ACCOUNTING CERTIFICATION STATEMENT

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EXHIBIT F - CERTIFICATION REGARDING DEBARMENT

SERIAL 210192-RFP

SERIAL 210192-RFP 
 
 
 
ARBOR EDUCATION & TRAINING DBA: EQUUS WORKFORCE SOLUTIONS, 9901 LINN STATION 
RD, LOUISVILLE, KY  40222 
 
 
PRICING SHEET: NIGP CODE 95221, 95295 
 
Terms: 
  
 
 
NO TERMS 
 
Vendor Number: 
 
 
VC0000004320 
 
Certificates of Insurance 
 
Required 
 
Contract Period: 
 
 
To cover the period ending June 30, 2023.