FY2021 TRP ANNUAL REPORT_FINAL.PDF

2021
Maricopa.gov/2388
CleanAirMakeMore.com/TRP
TRAVEL
REDUCTION
PROGRAM
Maricopa County
Air Quality Department
Working to improve the air of 
Maricopa County so customers, 
residents, and visitors can live, work, 
and play in a healthy environment. 
301 W. Jefferson St.
Suite 410
Phoenix, Arizona 85003
602-506-6750 
TRP main line 
(8am - 5pm weekdays)
ANNUAL REPORT
JULY 1, 2020 - JUNE 30, 2021

TRAVEL 
REDUCTION 
PROGRAM
FY2021
PROGRAM PARTICIPATION*
994,573
SURVEYED
EMPLOYEES AND
STUDENTS
SURVEY TYPE DISTRIBUTED
7.25%
 PAPER SURVEYS
92.75%
E-SURVEYS
SURVEY RESPONSE RATE
FY20 65.89%
FY21 56.02%
AT A GLANCE
On November 18, 2020, the 
Maricopa County Ordinance 
P-7 – Travel Reduction Program 
(TRP Ordinance) was approved by 
the Maricopa County Board of 
Supervisors. This TRP Ordinance 
revision incorporated six substantive 
policy statements and removed 
redundant language referenced in
A.R.S. §§ 49-581 – 49-593.
On February 2, 2021, the TRP 
telework plan was approved as an 
alternative to the standard travel 
reduction plan. This plan format 
promotes continued teleworking in 
organizations throughout Maricopa 
County by including a new subsidy 
for teleworking expenses and 
targeted measures for teleworking 
organizations.
As of the close of 
FY2021, TRP has 
transitioned 92.75% 
of all participants to 
an electronic TRP 
Annual Survey. This 
shift has prevented 
1,075 employers from 
generating paper 
waste.
FY
2021
2020
1,159
3,453
762,568
291,862
1,174
3,046
648,492
155,267
2019
1,207
3,094
666,164
159,254
2018
1,209
3,094
638,100
158,558
1,204
3,069
641,790
181,780
2017
EMPLOYERS SITES EMPLOYEES STUDENTS
*Differences in FY2020-FY2021 participation data were due to increased FY2021 reported employee 
and student counts combined with FY2020 reported counts which were lower than expected due 
to impacts of COVID-19.

PROGRAM ACCOMPLISHMENTS
USAGE RATES
TOTAL EMISSIONS REDUCTIONS IN TONS*
FY
2021
2020
8,516.96
604.71 483.58
8.65
9,613.90
4,531.01
386.85 366.21
7.94
5,292.01
2019
5,995.92
505.71 502.20
9.82
7,013.65
2018
6,102.74
539.89 536.30 10.06 7,188.99
6,503.31
573.00 655.84
10.84
7,742.99
2017
CO
VOC
PM10
NOX
TOTAL
* FY2021 data were calculated 
using the most current 
Environmental Protection Agency 
modeling formulas. FY2020 
emissions reductions appear 
substantially lower than in FY2021 
due to significantly reduced 
survey response rates associated 
with the COVID-19 TRP variance.
POLLUTION
PREVENTED
SOV/MT* RATES
AMU* RATES BY TRIPS
*SOV/MT=single occupancy 
vehicle / miles traveled
** 'Other' and 'Total AMU' totals do 
not include alternative fuel vehicles.
*AMU=Alternative Mode Use
LBS
TONS
9,614
73,953 DAILY
ANNUALLY
7,465,975 1,866,493,638
MILES DAILY
MILES ANNUALLY
COMMUTING
MILES REDUCED
57.50%
58.33%
69.77%
72.08%
SOV
SOVMT
FY20 
FY21
CO=carbon monoxide
VOC=volatile organic compounds
PM10=particulate matter 10  
             micrometers and smaller
NOx =nitrogen oxides
CARPOOL
7.22%
1.35%
0.66%
BUS
BIKE
WALK
TELEWORK
OTHER**
1.32%
4.84%
23.70%
TOTAL AMU**
42.50%

27
425
150
PRE-SURVEY AND 
PRE-AUDIT SITE VISITS
CUSTOMER 
SERVICE RATING
100%
EMPLOYERS RECEIVED
DEVELOPMENT ASSISTANCE
NOTICES OF VIOLATION
(NOVs)* ISSUED
PLAN REVIEW AND MONITORING
OUTREACH
PLANS AND AUDITS
COMPLIANCE
TRP staff completed 27 visits to Maricopa County 
employers for program compliance assistance.
Employers received TRP program development 
assistance including regulatory and compliance 
education and general program development 
assistance.
Customer Service Feedback 
Form entries rated their overall 
experience with the TRP as 
‘outstanding’ or ‘good’.
*All NOVs were resolved 
without moving to further 
enforcement action.
1,629
PEOPLE REACHED
1,629 individuals were reached by 
TRP staff participation in outreach 
events and presentations.
NEW EMPLOYERS
14 new employers with 50 
or more employees at one 
work site were added to 
the program.
TRP staff conducted 968 
training and education 
sessions.
FY20
14
33
FY21
FY20
901
PLANS RECEIVED
PLANS APPROVED
SITE AUDITS
PHONE AUDITS
946
421
518
1,251
1,085
3
723
FY21
968