Agreement with Pragmatica, LLC

1 
01/28/2025 
 
 
 
 
 
 
 
 
 
  C      
AMENDMENT NO. 2 
LINKING AGREEMENT  
(319001357, Contract No. C18-0368) 
 
This Amendment No. 2 (“Amendment”) to the Linking Agreement (“Agreement”) is made this 
______ day of ________, 2026, (“Effective Date”), by and between the City of Glendale, an Arizona 
municipal corporation (“City”) and Pragmatica LLC, an Arizona limited liability company, authorized 
to do business in Arizona (“Contractor”). 
 
RECITALS 
 
A. 
City and Pragmatica LLC (“Contractor”) previously entered into a Linking Agreement, 
Contract No. C18-0368, dated April 24, 2018 (“Agreement”); and 
 
B. 
City and Contractor previously entered into Contract Extension No. 1, extending the term of 
the Agreement from April 27, 2020 through April 26, 2021; and 
  
C.  
City and Contractor previously entered into Contract Extension No. 2, extending the term of 
Agreement from April 27, 2021 through April 26, 2022; and 
 
D.  
City and Contractor previously entered into Contract Extension No. 3, extending the term of 
the Agreement from April 27, 2022 through April 26, 2023; and 
 
E.  
City and Contractor previously entered into Amendment No. 1, extending the term of the 
Agreement from April 27, 2023 through April 26, 2024 and increasing the compensation by 
$75,000 for a new not to exceed amount of $178,000; and 
 
F.  
City and Contractor previously entered into Contract Extension No. 5, extending the term of 
the Agreement from April 27, 2024 through April 26, 2025; and 
 
G.  
City and Contractor previously entered into Contract Extension No. 6, extending the term of 
the Agreement from April 27, 2025 through April 26, 2026; and 
  
H. 
The Cooperative Purchasing Agreement with the State of Arizona, ADSPO16-132426, was 
extended to April 27, 2031 (Exhibit A); and   
 
I. 
City and Contractor wish to modify and amend the Agreement subject to and strictly in 
accordance with the terms of this Amendment. 
 
AGREEMENT 
 
In consideration of the mutual promises set forth herein and other good and valuable consideration, 
the receipt and sufficiency of which are hereby acknowledged, the City and Contractor hereby agree 
as follows: 
 
1. 
Recitals.  The recitals set forth above are not merely recitals but form an integral part of this 
Amendment.

2 
01/28/2025 
2. 
Term.  The term of the Agreement is extended for a five (5) year period from April 27, 2026 
through April 26, 2031, unless otherwise terminated or canceled as provided by the 
Agreement. All other provisions of the Agreement except as set forth in this Amendment shall 
remain in their entirety. 
 
3. 
Scope of Work. Scope of work remains unchanged. 
 
4.  
Compensation. The total compensation for this Agreement is increased by one-hundred sixty 
thousand dollars ($160,000) for a new not to exceed amount of three-hundred thirty-eight 
thousand dollars ($338,000). The Contractor's annual renewal invoice is attached as (Exhibit 
B). 
 
5. 
Insurance Certificate.  Current certificate will expire on September 11, 2026. A new 
insurance certificate must be provided prior to this date to the Finance Director and the 
Contract Administrator in order for this Agreement to remain in effect. 
 
6. 
Non-discrimination.   Contractor must not discriminate against any employee or applicant 
for employment on the basis of race, color, religion, sex, national origin, age, marital status, 
sexual orientation, gender identity or expression, genetic characteristics, familial status, U.S. 
military veteran status or any disability. Contractor will require any Sub-contractor to be bound 
to the same requirements as stated within this section. Contractor, and on behalf of any 
subcontractors, warrants compliance with this section.  
 
7.  
No Boycott of Israel.  To the extent A.R.S § 35-393 through § 35-393.03 are applicable, the 
parties hereby certify that they are not currently engaged in, and agree for the duration of the 
Agreement to not engage in, a boycott of goods or services from Israel, as that term is defined 
in A.R.S § 35-393. 
 
8. 
Uyghur Forced Labor Prevention Act (UFLPA). Contractor certifies that it does not 
currently, and during the term of this Agreement, will not use: 
 
(a) 
the forced labor of ethnic Uyghurs in the People’s Republic of China;  
 
(b) 
any goods or services produced by the forced labor of ethnic Uyghurs in the People’s 
Republic of China; and  
 
(c) 
any contractors, subcontractors or suppliers that use the forced labor or any goods or 
services produced by the forced labor of ethnic Uyghurs in the People’s Republic of 
China. 
 
9. 
Attestation of PCI Compliance.  When applicable, the Contractor will provide the City 
annually with a Payment Card Industry Data Security Standard (PCI DSS) attestation of 
compliance certificate signed by an officer of Contractor with oversight responsibility. 
 
10. 
Ratification of Agreement.  City and Contractor hereby agree that except as expressly 
provided herein, the provisions of the Agreement shall be, and remain in full force and effect 
and that if any provision of this Amendment conflicts with the Agreement, then the provisions 
of this Amendment shall prevail. 
 
[Signatures on the following page.]

3 
01/28/2025 
 
CITY OF GLENDALE, an Arizona 
 
 
 
 
 
 
municipal corporation 
 
 
 
 
 
 
 
 
___________________________________ 
 
 
 
 
 
 
Patrick S. Banger, City Manager 
 
ATTEST: 
 
 
____________________________________ 
Julie K. Bower, City Clerk                 (SEAL) 
 
 
APPROVED AS TO FORM: 
 
 
____________________________________ 
Michael D. Bailey, City Attorney                 
 
 
 
Pragmatica LLC 
 
an Arizona limited liability company 
 
 
 
 
 
 
By: 
Beth Sobotka 
Its: 
Statutory Agent

Katie Hobbs 
Arizona Governor 
 
Elizabeth Alvarado-Thorson 
ADOA Director 
 
David Steuber 
State Procurement Administrator 
 
  
 
 
 
Contract Amendment 
AZ DEPT. OF ADMINISTRATION 
STATE PROCUREMENT OFFICE 
CONTRACT NO.: ADSPO16-132426 
Enterprise Agreement for JWI software 
 
PAGE 
1 
100 N. 15TH AVE., STE. 402 
Phoenix, AZ 85007 
AMENDMENT NO.: Nine (9)  
OF 
1 
 
 
CONTRACTOR:   
 
STATE AGENCY:  
 
 
 
Pragmatica LLC 
AZ Department of Administration (ADOA) 
1909 East Ray Road, Suite 9-148 
State Procurement Office 
Chandler, AZ 85225 
1802 West Jackson Street Number 100 
 
Phoenix, AZ  85007 
 
CONTACT:   Beth Sobotka 
CONTACT:    Eric Bell 
PHONE:      (480) 744-1683 Ext. 3 
PHONE:         (602) 499-9697 
EMAIL:         bsobotka@pragmatica.us 
EMAIL:          eric.bell@azdoa.gov 
 
 
 
Enterprise Agreement for JWI Software 
 
Pursuant to Uniform Terms and Conditions, Section 5.1, Amendments, the above referenced Contract shall be 
amended as follows: 
 
1. 
Contract Extension. The term of the extension is hereby extended to April 27, 2031. 
 
2. 
 ADSPO16-132426 Special Terms and Conditions is hereby amended to add the following sections:  
 
a. Section 35.  The Contractor shall comply with State Executive Order Nos. 2023-09, 2023-01, 2009-09, 
and any and all other applicable Federal and State laws, rules and regulations, including the Americans 
with Disabilities Act. 
 
b. Section 36. Protection of State Cybersecurity Interests. The Contractor shall comply with State 
Executive Order No. 2023-10, which includes, but is not limited to, a prohibition against (a) 
downloading and installing of TikTok on all State-owned and State-leased information technology; and 
(b) accessing TikTok through State information technology. 
 
c. Section 37. Certifications Required by State Law.  
 
i. If Contractor is a Company as defined in A.R.S. § 35-393, Contractor certifies that it is not 
currently engaged in a boycott of Israel as described in A.R.S. §§ 35-393 et seq. and will 
refrain from any such boycott for the duration of this Contract.  
ii. Contractor further certifies that it shall comply with A.R.S. § 35-394, regarding use of the 
forced labor of ethnic Uyghurs, as applicable. 
 
Exhibit A

Katie Hobbs 
Arizona Governor 
 
Elizabeth Alvarado-Thorson 
ADOA Director 
 
David Steuber 
State Procurement Administrator 
 
  
d. Section 38. GovRAMP requirement. This Contract manages and stores State Data defined as 
confidential under P8110 and is therefore required to be GovRAMP Authorized. The Contractor shall 
achieve this status no later than 24 months of amendment execution. To show progress to achieving 
this status, Contractor shall participate in the GovRAMP Progressing Snapshot program and receive 
the first Snapshot within 60 days of amendment execution." 
 
3. 
ADSPO16-132426 Uniform Terms and Conditions is hereby replaced with the latest Version 10.5 of the 
State's Terms, which are attached in its entirety herein. 
 
4. 
The latest Schedules A, B, C, D, E, & F are attached in their entirety herein. 
 
 
 
 
 
All other terms, conditions and provisions remain unchanged. 
 
 
 
 
 
 
 
 
 
ACKNOWLEDGEMENT AND AUTHORIZATION 
This amendment shall be fully executed upon the electronic approval in the State e-Procurement system by an authorized 
representative of the Contractor and applied to the contract in the State e-Procurement system by the Procurement 
Officer or delegate. 
 
Available online at 
app.az.gov 
Page 1 of 1

Contract No. ADSPO16-132426 
 
Statewide Enterprise Agreement for JWI software 
Arizona Department of Administration 
State Procurement Office 
1802 W. Jackson, #100 
Phoenix, AZ 85007 
 
Uniform Terms and Conditions 
Uniform Terms and Conditions 10.5 
1. 
Definition of Terms. As used in this Solicitation and any resulting Contract, the terms listed below 
are defined as follows: 
1.1. 
“AI” means the science and engineering of making machines capable of performing tasks 
that are typically associated with human intelligence, such as learning and problem-
solving, and includes without limitation: AI systems, classic AI, external AI, generative AI, 
and large language model (LLM) AI. 
1.2. 
“Attachment” means any item the Solicitation which requires the Offeror to submit as part 
of the Offer. 
1.3. 
“Contract” means the combination of the Solicitation, including the Instructions to Offerors, 
the Uniform and Special Terms and Conditions, and the Specifications and Statement or 
Scope of Work; the Offer and any Best and Final Offers; and any Solicitation Amendments 
or Contract Amendments. 
1.4. 
"Contract Amendment" means a written document signed by the Procurement Officer that 
is issued for the purpose of making changes in the Contract. 
1.5. 
“Contractor” means any person who has a Contract with the State. 
1.6. 
“Data” means recorded information, regardless of form or the media on which it may be 
recorded. The term may include technical Data and computer software. The term does 
not include information incidental to contract administration, such as financial, 
administrative, cost or pricing, or management information.   
1.7. 
“Days” means calendar days unless otherwise specified. 
1.8. 
“Exhibit” means any item labeled as an Exhibit in the Solicitation or placed in the Exhibits 
section of the Solicitation generally containing maps, schematics, examples of reports, or 
other documents that will be used to perform the requirements of the Scope of Work after 
contract award. 
1.9. 
“Gratuity” means a payment, loan, subscription, advance, deposit of money, services, or 
anything of more than nominal value, present or promised, unless consideration of 
substantially equal or greater value is received. 
1.10. 
“Materials” means all property, including equipment, supplies, printing, insurance and 
leases of property but does not include land, a permanent interest in land or real property 
or leasing space. 
1.11. 
“Procurement Officer” means the person, or his or her designee, duly authorized by the 
State to enter into and administer Contracts and make written determinations with respect 
to the Contract.

Contract No. ADSPO16-132426 
 
Statewide Enterprise Agreement for JWI software 
Arizona Department of Administration 
State Procurement Office 
1802 W. Jackson, #100 
Phoenix, AZ 85007 
 
1.12. 
“Services” means the furnishing of labor, time or effort by a Contractor or Subcontractor 
which does not involve the delivery of a specific end product other than required reports 
and performance, but does not include employment agreements or collective bargaining 
agreements. 
1.13. 
“State” means any department, commission, council, board, bureau, committee, 
institution, agency, government corporation or other establishment or official of the 
executive branch or corporation commission of the State of Arizona that executes the 
Contract. 
1.14. 
“State Fiscal Year” means the period beginning with July 1 and ending June 30. 
1.15. 
“Subcontract” means any Contract, express or implied, between the Contractor and 
another party or between a Subcontractor and another party delegating or assigning, in 
whole or in part, the making or furnishing of any Materials or any Services required for the 
performance of the Contract. 
1.16. 
“Subcontractor” means a person who contracts to perform work or render Services to a 
Contractor or to another Subcontractor as a part of a Contract with the State. 
2. 
Contract Interpretation 
2.1. 
Arizona Law. The Arizona law applies to this Contract including, where applicable, the 
Uniform Commercial Code as adopted by the State of Arizona and the Arizona 
Procurement Code, Arizona Revised Statutes (A.R.S.) Title 41, Chapter 23, and its 
implementing rules, Arizona Administrative Code (A.A.C.) Title 2, Chapter 7. 
2.2. 
Implied Contract Terms. Each provision of law and any terms required by law to be in this 
Contract are a part of this Contract as if fully stated in it. 
2.3. 
Contract Order of Precedence. In the event of a conflict in the provisions of the Contract, 
as accepted by the State and as they may be amended, the following shall prevail in the 
order set forth below: 
2.3.1. 
Special Terms and Conditions; 
2.3.2. 
Uniform Terms and Conditions; 
2.3.3. 
Statement or Scope of Work; 
2.3.4. 
Specifications; 
2.3.5. 
Attachments; 
2.3.6. 
Exhibits; then 
2.3.7. 
Any other documents referenced or included in the Solicitation including, but not 
limited to, any Bid or Offer documents provided by the Contractor that do not fall 
into one of the above categories. 
 
2.4. 
Relationship of Parties. The Contractor under this Contract is an independent Contractor. 
Neither party to this Contract shall be deemed to be the employee or agent of the other 
party to the Contract.

Contract No. ADSPO16-132426 
 
Statewide Enterprise Agreement for JWI software 
Arizona Department of Administration 
State Procurement Office 
1802 W. Jackson, #100 
Phoenix, AZ 85007 
 
2.5. 
Severability. The provisions of this Contract are severable. Any term or condition deemed 
illegal or invalid shall not affect any other term or condition of the Contract. 
2.6. 
No Parol Evidence. This Contract is intended by the parties as a final and complete 
expression of their agreement. No course of prior dealings between the parties and no 
usage of the trade shall supplement or explain any terms used in this document and no 
other understanding either oral or in writing shall be binding. 
2.7. 
No Waiver. Either party’s failure to insist on strict performance of any term or condition of 
the Contract shall not be deemed a waiver of that term or condition even if the party 
accepting or acquiescing in the nonconforming performance knows of the nature of the 
performance and fails to object to it. 
3. 
Contract Administration and Operation 
3.1. 
Records. Under A.R.S. § 35-214 and § 35-215, the Contractor shall retain and shall 
contractually require each Subcontractor to retain any and all Data and other “records” 
relating to the acquisition and performance of the Contract for a period of five (5) years 
after the completion of the Contract. All records shall be subject to inspection and audit by 
the State at reasonable times. Upon request, the Contractor shall produce a legible copy 
of any or all such records. 
3.2. 
Non-Discrimination. The Contractor shall comply with State Executive Order Nos. 2023-
09, 2023-01, 2009-09, and any and all other applicable Federal and State laws, rules and 
regulations, including the Americans with Disabilities Act. 
3.3. 
Audit. Pursuant to A.R.S. § 35-214, at any time during the term of this Contract and five 
(5) years thereafter, the Contractor’s or any Subcontractor’s books and records shall be 
subject to audit by the State and, where applicable, the Federal Government, to the extent 
that the books and records relate to the performance of the Contract or Subcontract. 
3.4. 
Facilities Inspection and Materials Testing. The Contractor agrees to permit access to its 
facilities, Subcontractor facilities, and the Contractor’s processes or services, at 
reasonable times for inspection of the facilities or Materials covered under this Contract 
as required under A.R.S. § 41-2547. The State shall also have the right to test, at its own 
cost, the Materials to be supplied under this Contract. Neither inspection of the 
Contractor’s facilities nor Materials testing shall constitute final acceptance of the 
Materials or Services. If the State determines non-compliance of the Materials, the 
Contractor shall be responsible for the payment of all costs incurred by the State for testing 
and inspection. 
3.5. 
Notices. Notices to the Contractor required by this Contract shall be made by the State to 
the person indicated on the Offer and Acceptance form submitted by the Contractor unless 
otherwise stated in the Contract. Notices to the State required by the Contract shall be 
made by the Contractor to the Solicitation Contact Person indicated on the Solicitation, 
stated in the Contract, or listed on the State’s eProcurement system. An authorized 
Procurement Officer and an authorized Contractor representative may change their

Contract No. ADSPO16-132426 
 
Statewide Enterprise Agreement for JWI software 
Arizona Department of Administration 
State Procurement Office 
1802 W. Jackson, #100 
Phoenix, AZ 85007 
 
respective person to whom notice shall be given by written notice to the other and an 
amendment to the Contract shall not be necessary. 
3.6. 
Advertising, Publishing and Promotion of Contract. The Contractor shall not use, advertise 
or promote information for commercial benefit concerning this Contract without the prior 
written approval of the Procurement Officer. 
3.7. 
Continuous Improvement. Contractor shall recommend continuous improvements on an 
ongoing basis in relation to any Materials and Services offered under the Contract, with a 
view to reducing State costs and improving the quality and efficiency of the provision of 
Materials or Services. State may require Contractor to engage in continuous 
improvements throughout the term of the Contract.  
3.8. 
Other Contractors. State may undertake on its own or award other contracts to the same 
or other suppliers for additional or related work. In such cases, the Contractor shall 
cooperate fully with State employees and such other suppliers and carefully coordinate, 
fit, connect, accommodate, adjust, or sequence its work to the related work by others. 
Where the Contract requires handing-off Contractor’s work to others, Contractor shall 
cooperate as State instructs regarding the necessary transfer of its work product, 
Materials, Services, or records to State or the other suppliers. Contractor shall not commit 
or permit any act that interferes with the State’s or other suppliers’ performance of their 
work, provided that, State shall enforce the foregoing section equitably among all its 
suppliers so as not impose an unreasonable burden on any one of them. 
3.9. 
Ownership of Intellectual Property 
3.9.1. 
Rights In Work Product. All intellectual property originated or prepared by 
Contractor pursuant to the Contract, including but not limited to, inventions, 
discoveries, intellectual copyrights, trademarks, trade names, trade secrets, 
technical communications, records reports, computer programs and other 
documentation or improvements thereto, including Contractor’s administrative 
communications and records relating to the Contract, are considered work 
product and Contractor’s property, provided that, State has Government 
Purpose Rights to that work product as and when it was delivered to State. 
3.9.2. 
“Government Purpose Rights” are: 
3.9.2.1. 
the unlimited, perpetual, irrevocable, royalty free, non-exclusive, 
worldwide right to use, modify, reproduce, release, perform, display, 
sublicense, disclose and create derivatives from that work product 
without restriction for any activity in which State is a party; 
3.9.2.2. 
the right to release or disclose that work product to third parties for 
any State government purpose; and 
3.9.2.3. 
the right to authorize those to whom it rightfully releases or discloses 
that work product to use, modify, release, create derivative works

Contract No. ADSPO16-132426 
 
Statewide Enterprise Agreement for JWI software 
Arizona Department of Administration 
State Procurement Office 
1802 W. Jackson, #100 
Phoenix, AZ 85007 
 
from the work product for any State government purpose; such 
recipients being understood to include the federal government, the 
governments of other states, and various local governments. 
3.9.3. 
“Government Purpose Rights” do not include any right to use, modify, 
reproduce, perform, release, display, create derivative works from or disclose 
that work product for any commercial purpose, or to authorize others to do so. 
3.9.4. 
Joint Developments. The Contractor and State may each use equally any ideas, 
concepts, know-how, or techniques developed jointly during the course of the 
Contract, and may do so at their respective discretion, without obligation of 
notice or accounting to the other party. 
3.9.5. 
Pre-existing Material. All pre-existing software and other Materials developed 
or otherwise obtained by or for Contractor or its affiliates independently of the 
Contract or applicable Purchase Orders are not part of the work product to 
which rights are granted State under subparagraph 3.9.1 above, and will remain 
the exclusive property of Contractor, provided that: 
3.9.5.1. 
any derivative works of such pre-existing Materials or elements 
thereof that are created pursuant to the Contract are part of that work 
product; 
3.9.5.2. 
any elements of derivative work of such pre-existing Materials that 
was not created pursuant to the Contract are not part of that work 
product; and 
3.9.5.3. 
except as expressly stated otherwise, nothing in the Contract is to 
be construed to interfere or diminish Contractor’s or its affiliates’ 
ownership of such pre-existing Materials. 
3.9.6. 
Developments Outside Of Contract. Unless expressly stated otherwise in the 
Contract, this Section does not preclude Contractor from developing competing 
Materials outside the Contract, irrespective of any similarity to Materials 
delivered or to be delivered to State hereunder. 
3.10. 
Property of the State. If there are any materials that are not covered by Section 3.9 above 
created under this Contract, including but not limited to, reports and other deliverables, 
these materials are the sole property of the State. The Contractor is not entitled to a patent 
or copyright on those materials and may not transfer the patent or copyright to anyone 
else. The Contractor shall not use or release these materials without the prior written 
consent of the State.  
3.11. 
Federal Immigration and Nationality Act. Contractor shall comply with all federal, state and 
local immigration laws and regulations relating to the immigration status of their employees 
during the term of the contract. Further, Contractor shall flow down this requirement to all 
Subcontractors utilized during the term of the contract. The State shall retain the right to

Contract No. ADSPO16-132426 
 
Statewide Enterprise Agreement for JWI software 
Arizona Department of Administration 
State Procurement Office 
1802 W. Jackson, #100 
Phoenix, AZ 85007 
 
perform random audits of Contractor and Subcontractor records or to inspect papers of 
any employee thereof to ensure compliance. Should the State determine that the 
Contractor or any Subcontractors be found noncompliant, the State may pursue all 
remedies allowed by law, including, but not limited to: suspension of work, termination of 
the contract for default and suspension or debarment of the contractor. 
3.12. 
E-Verify Requirements. In accordance with A.R.S. § 41-4401, Contractor warrants 
compliance with all Federal immigration laws and regulations relating to employees and 
warrants its compliance with Section A.R.S. § 23- 214, Subsection A. 
3.13. 
Offshore Performance of Work involving Data is Prohibited. Any Services that are 
described in the specifications or scope of work that directly serve the State of Arizona or 
its clients and involve access to Data shall be performed within the defined territories of 
the United States. 
3.14. 
Protection of State Cybersecurity Interests. The Contractor shall comply with State 
Executive Order No. 2023-10, which includes, but is not limited to, a prohibition against 
(a) downloading and installing of TikTok on all State-owned and State-leased information 
technology; and (b) accessing TikTok through State information technology. 
3.15. 
Artificial Intelligence (AI) Prohibitions. Consistent with State policy, if Contractor supplies 
AI Services or Materials (either directly or through Subcontractors or the sale of licenses), 
such as research, development, training, implementation, deployment, maintenance, 
provision, or sale of AI systems, then Contractor is prohibited from using State of Arizona 
Materials or Data in generative AI queries or for building or training proprietary generative 
AI programs unless explicitly approved in advance by the State in writing.  
3.15.1. 
Contractor shall also disclose the utilization of generative AI before producing 
works owned by the State and/or integrating generative AI into Materials or 
Services used by the State.  
3.15.2. 
Contractor shall perform due diligence to ensure proper licensure of model 
training data for all generative AI services. 
3.16. 
Certifications Required by State Law.  
3.16.1. 
If Contractor is  a  Company  as  defined  in  A.R.S.  § 35-393, Contractor 
certifies that it is not currently engaged in a boycott of Israel as described in 
A.R.S. §§ 35-393 et seq. and will refrain from any such boycott for the duration 
of this Contract.  
3.16.2. 
Contractor further certifies that it shall comply with A.R.S. § 35-394, regarding 
use of the forced labor of ethnic Uyghurs, as applicable.  
4. 
Costs and Payments

Contract No. ADSPO16-132426 
 
Statewide Enterprise Agreement for JWI software 
Arizona Department of Administration 
State Procurement Office 
1802 W. Jackson, #100 
Phoenix, AZ 85007 
 
4.1. 
Payments. Payments shall comply with the requirements of A.R.S. Titles 35 and 41, Net 
30 days. Upon receipt and acceptance of Materials or Services, the Contractor shall 
submit a complete and accurate invoice for payment from the State within thirty (30) days.  
4.2. 
Delivery. Unless stated otherwise in the Contract, per A.R.S. § 47-2319, all prices shall 
be F.O.B. (“free on board”) Destination and shall include all freight delivery and unloading 
at the destination. 
4.3. 
Firm, Fixed Price. Unless stated otherwise in the Special Terms and Conditions of the 
Contract, all prices shall be firm-fixed-prices.  
4.4. 
Applicable Taxes 
4.4.1. 
Payment of Taxes. The Contractor shall be responsible for paying all applicable 
taxes. 
4.4.2. 
State and Local Transaction Privilege Taxes. The State of Arizona is subject to 
all applicable state and local transaction privilege taxes. Transaction privilege 
taxes apply to the sale and are the responsibility of the seller to remit. Failure to 
collect such taxes from the buyer does not relieve the seller from its obligation to 
remit taxes. 
4.4.3. 
Tax Indemnification. Contractor and all Subcontractors shall pay all Federal, 
state and local taxes applicable to its operation and any persons employed by 
the Contractor. Contractor shall, and require all Subcontractors to hold the State 
harmless from any responsibility for taxes, damages and interest, if applicable, 
contributions required under Federal, and/or state and local laws and regulations 
and any other costs including transaction privilege taxes, unemployment 
compensation insurance, Social Security and Worker’s Compensation. 
4.4.4. 
I.R.S. W9 Form. In order to receive payment the Contractor shall have a current 
I.R.S. W9 Form on file with the State of Arizona, unless not required by law. 
4.5. 
Availability of Funds for the Next State Fiscal Year. Funds may not presently be available 
for performance under this Contract beyond the current State Fiscal Year. No legal liability 
on the part of the State for any payment may arise under this Contract beyond the current 
State Fiscal Year until funds are made available for performance of this Contract. 
4.6. 
Availability of Funds for the Current State Fiscal Year. Should the State Legislature enter 
back into session and reduce the appropriations or for any reason and these Materials or 
Services are not funded, the State may take any of the following actions: 
4.6.1. 
Accept a decrease in price offered by the Contractor; 
4.6.2. 
Cancel the Contract; or 
4.6.3. 
Cancel the Contract and re-solicit the requirements. 
 
5. 
Contract Changes

Contract No. ADSPO16-132426 
 
Statewide Enterprise Agreement for JWI software 
Arizona Department of Administration 
State Procurement Office 
1802 W. Jackson, #100 
Phoenix, AZ 85007 
 
5.1. 
Amendments. This Contract is issued under the authority of the Procurement Officer who 
signed this Contract. The Contract may be modified only through a Contract Amendment 
within the scope of the Contract. Changes to the Contract, including the addition of 
Services or Materials, the revision of payment terms, or the substitution of Services or 
Materials, directed by a person who is not specifically authorized by the Procurement 
Officer in writing or made unilaterally by the Contractor are violations of the Contract and 
of applicable law. Such changes, including unauthorized written Contract Amendments 
shall be void and without effect, and the Contractor shall not be entitled to any claim under 
this Contract based on those changes. 
5.2. 
Subcontracts. The Contractor shall not enter into any Subcontract under this Contract for 
the performance of this Contract without the advance written approval of the Procurement 
Officer as described in Arizona State Procurement Office Standard Procedure 002. The 
Contractor shall clearly list any proposed Subcontractors and the Subcontractor’s 
proposed responsibilities. The Subcontract shall incorporate by reference the terms and 
conditions of this Contract. 
5.3. 
Assignment and Delegation. The Contractor shall not assign any right nor delegate any 
duty under this Contract without the prior written approval of the Procurement Officer. The 
State shall not unreasonably withhold approval. 
6. 
Risk and Liability 
6.1. 
Risk of Loss. The Contractor shall bear all loss of conforming Materials covered under this 
Contract until received by authorized personnel at the location designated in the purchase 
order or Contract. Mere receipt does not constitute final acceptance. The risk of loss for 
nonconforming Materials shall remain with the Contractor regardless of receipt. 
6.2. 
Indemnification 
6.2.1. 
Contractor/Vendor Indemnification (Not Public Agency).To the fullest extent 
permitted by law, Contractor shall defend, indemnify, and hold harmless the 
State of Arizona, and its departments, agencies, boards, commissions, 
universities, officers, officials, agents, and employees (hereinafter referred to as 
“Indemnitee”) from and against any and all claims, actions, liabilities, damages, 
losses, or expenses (including court costs, attorneys’ fees, and costs of claim 
processing, investigation and litigation) (hereinafter referred to as “Claims”) for 
bodily injury or personal injury (including death), or loss or damage to tangible or 
intangible property caused, or alleged to be caused, in whole or in part, by the 
negligent or willful acts or omissions of Contractor or any of its owners, officers, 
directors, agents, employees or Subcontractors. This indemnity includes any 
claim or amount arising out of, or recovered under, the Workers’ Compensation 
Law or arising out of the failure of such Contractor to conform to any federal, 
state, or local law, statute, ordinance, rule, regulation, or court decree. It is the 
specific intention of the parties that the Indemnitee shall, in all instances, except 
for Claims arising solely from the negligent or willful acts or omissions of the

Contract No. ADSPO16-132426 
 
Statewide Enterprise Agreement for JWI software 
Arizona Department of Administration 
State Procurement Office 
1802 W. Jackson, #100 
Phoenix, AZ 85007 
 
Indemnitee, be indemnified by Contractor from and against any and all claims. It 
is agreed that Contractor will be responsible for primary loss investigation, 
defense, and judgment costs where this indemnification is applicable. In 
consideration of the award of this contract, the Contractor agrees to waive all 
rights of subrogation against the State of Arizona, its officers, officials, agents, 
and employees for losses arising from the work performed by the Contractor for 
the State of Arizona. This indemnity shall not apply if the Contractor or 
Subcontractor(s) is/are an agency, board, commission or university of the State 
of Arizona. 
6.2.2. 
Public Agency Language Only. Each party (as 'indemnitor') agrees to indemnify, 
defend, and hold harmless the other party (as 'indemnitee') from and against any 
and all claims, losses, liability, costs, or expenses (including reasonable 
attorney's fees) (hereinafter collectively referred to as 'claims') arising out of 
bodily injury of any person (including death) or property damage but only to the 
extent that such claims which result in vicarious/derivative liability to the 
indemnitee, are caused by the act, omission, negligence, misconduct, or other 
fault of the indemnitor, its officers, officials, agents, employees, or volunteers. 
6.3. 
Indemnification - Patent and Copyright. The Contractor shall indemnify and hold harmless 
the State against any liability, including costs and expenses, for infringement of any patent, 
trademark or copyright arising out of Contract performance or use by the State of Materials 
furnished or work performed under this Contract. The State shall reasonably notify the 
Contractor of any claim for which it may be liable under this paragraph. If the Contractor 
is insured pursuant to A.R.S. § 41-621 and § 35-154, this paragraph shall not apply. 
6.4. 
Force Majeure. 
6.4.1. 
Except for payment of sums due, neither the Contractor nor State shall be liable 
to the other nor deemed in default under this Contract if and to the extent that 
such party’s performance of this Contract is prevented by reason of force 
majeure. The term “force majeure” means an occurrence that is beyond the 
control of the party affected and occurs without its fault or negligence. Without 
limiting the foregoing, force majeure includes: acts of God, acts of the public 
enemy, war, riots, strikes, mobilization, labor disputes, civil disorders, fire, flood, 
lockouts, injunctions-intervention-acts, failures or refusals to act by government 
authority, and other similar occurrences beyond the control of the party declaring 
force majeure which such party is unable to prevent by exercising reasonable 
diligence. 
6.4.2. 
Force Majeure shall not include the following occurrences: 
6.4.2.1. 
Late delivery of equipment, Materials, or Services caused by 
congestion at a manufacturer’s plant or elsewhere, or an oversold 
condition of the market;

Contract No. ADSPO16-132426 
 
Statewide Enterprise Agreement for JWI software 
Arizona Department of Administration 
State Procurement Office 
1802 W. Jackson, #100 
Phoenix, AZ 85007 
 
6.4.2.2. 
Late performance by a Subcontractor unless the delay arises out of 
a force majeure occurrence in accordance with this force majeure 
term and condition; or 
 
6.4.2.3. 
Inability of either the Contractor or any Subcontractor to acquire or 
maintain any required insurance, bonds, licenses or permits. 
 
6.4.3. 
If either the Contractor or State is delayed at any time in the progress of the work 
by force majeure, the delayed party shall notify the other party in writing of such 
delay, as soon as is practicable and no later than the following working day, of 
the commencement thereof and shall specify the causes of such delay in such 
notice. Such notice shall be delivered or mailed certified-return receipt and shall 
make a specific reference to this article, thereby invoking its provisions. The 
delayed party shall cause such delay to cease as soon as practicable and shall 
notify the other party in writing when it has done so. The time of completion shall 
be extended by Contract Amendment for a period of time equal to the time that 
results or effects of such delay prevent the delayed party from performing in 
accordance with this Contract. 
6.4.4. 
Any delay or failure in performance by either party hereto shall not constitute 
default hereunder or give rise to any claim for damages or loss of anticipated 
profits if, and to the extent that such delay or failure is caused by force majeure. 
6.5. 
Third Party Antitrust Violations. The Contractor assigns to the State any claim for 
overcharges resulting from antitrust violations to the extent that those violations concern 
Materials or Services supplied by third parties to the Contractor, toward fulfillment of this 
Contract. 
7. 
Warranties 
7.1. 
Liens. The Contractor warrants that the Materials supplied under this Contract are free of 
liens and shall remain free of liens. 
7.2. 
Quality. Unless otherwise modified elsewhere in the Special Terms and Conditions, the 
Contractor warrants that, for one (1) year after acceptance by the State of the Materials, 
they shall be: 
7.2.1. 
Of a quality to pass without objection in the trade under the Contract description; 
7.2.2. 
Fit for the intended purposes for which the Materials are used; 
7.2.3. 
Within the variations permitted by the Contract and are of even kind, quantity, 
and quality within each unit and among all units; 
7.2.4. 
Adequately contained, packaged, and marked as the Contract may require; and 
7.2.5. 
Conform to the written promises or affirmations of fact made by the Contractor.

Contract No. ADSPO16-132426 
 
Statewide Enterprise Agreement for JWI software 
Arizona Department of Administration 
State Procurement Office 
1802 W. Jackson, #100 
Phoenix, AZ 85007 
 
7.3. 
Conformity to Requirements.  
7.3.1. 
Contractor warrants that, unless expressly provided otherwise elsewhere in the 
Contract, the Materials and Services will for one (1) year after acceptance and 
in each instance:  
7.3.1.1. 
Conform to the requirements of the Contract, which by way of 
reminder include without limitation all descriptions, specifications, 
and drawings identified in the Scope of Work and any and all 
Contractor affirmations included as part of the Contract;  
7.3.1.2. 
Be free from defects of material and workmanship;  
7.3.1.3. 
Conform to or perform in a manner consistent with current industry 
standards; and  
7.3.1.4. 
Be fit for the intended purpose or use described in the Contract. 
7.3.2. 
Mere delivery or performance does not substitute for express acceptance by the 
State. Where inspection, testing, or other acceptance assessment of Materials 
or Services cannot be done until after installation or invoicing, the forgoing 
warranty will not begin until State’s explicit acceptance of the Materials or 
Services. 
7.4. 
Inspection/Testing. The warranties set forth in this Section 7 [Warranties] are not affected 
by inspection or testing of or payment for the Materials or Services by the State. 
7.5. 
Contractor Personnel. Contractor warrants that its personnel will perform their duties 
under the Contract in a professional manner, applying the requisite skills and knowledge, 
consistent with industry standards, and in accordance with the requirements of the 
Contract. Contractor further warrants that its key personnel will maintain any and all 
certifications relevant to their work, and Contractor shall provide individual evidence of 
certification to State’s authorized representatives upon request.  
7.6. 
Compliance With Applicable Laws. The Materials and Services supplied under this 
Contract shall comply with all applicable federal, state, and local laws and policies 
(including, but not limited to, information technology policies, standards, and procedures 
available on the State’s website and/or the website of any department, commission, 
council, board, bureau, committee, institution, agency, government corporation or other 
establishment or official of the executive branch or corporation commission of the State of 
Arizona). Federal requirements may be incorporated into this Contract, if required, 
pursuant to A.R.S. § 41-2637. Contractor shall maintain any and all applicable license and 
permit requirements. This requirement includes, but is not limited to, any and all Arizona 
state statutes that impact state contracts, regardless of whether those statutory references 
have been removed during the course of contract negotiations; this is notice to Contractors 
that the State does not have the authority to modify Arizona state law by contract.

Contract No. ADSPO16-132426 
 
Statewide Enterprise Agreement for JWI software 
Arizona Department of Administration 
State Procurement Office 
1802 W. Jackson, #100 
Phoenix, AZ 85007 
 
7.7. 
Intellectual Property. Contractor warrants that the Materials and Services do not and will 
not infringe or violate any patent, trademark, copyright, trade secret, or other intellectual 
property rights or laws, except only to the extent the Specifications do not permit use of 
any other product and Contractor is not and cannot reasonably be expected to be aware 
of the infringement or violation. 
7.8. 
Licenses and Permits. Contractor warrants that it will maintain all licenses required to fully 
perform its duties under the Contract and all required permits valid and in force. 
7.9. 
Operational Continuity. Contractor warrants that it will perform without relief 
notwithstanding being sold or acquired; no such event will operate to mitigate or alter any 
of Contractor’s duties hereunder absent a consented delegation under paragraph 5.3 
[Assignment and Delegation] that expressly recognizes the event. 
7.10. 
Performance in Public Health Emergency. Contractor warrants that it will: 
7.10.1. 
Have in effect, promptly after commencement, a plan for continuing 
performance in the event of a declared public health emergency that 
addresses, at a minimum: 
7.10.1.1. 
Identification of response personnel by name; 
7.10.1.2. 
Key succession and performance responses in the event of 
sudden and significant decrease in workforce; and 
7.10.1.3. 
Alternative avenues to keep sufficient product on hand or in the 
supply chain. 
7.10.2. 
Provide a copy of its current plan to State within three (3) business days after 
State’s written request. If Contractor claims relief under paragraph 6.4 [Force 
Majeure] for an occurrence of force majeure that is a declared public health 
emergency, then that relief will be conditioned on Contractor having first 
implemented its plan and exhausted all reasonable opportunity for that plan 
implementation to overcome the effects of that occurrence, or mitigate those 
effects to the extent that overcoming entirely is not practicable. 
7.10.3. 
A request from the State related to this paragraph 7.10 does not necessarily 
indicate that there has been an occurrence of force majeure, and the 
Contractor will not be entitled to any additional compensation or extension of 
time by virtue of having to implement a plan. 
7.10.4. 
Failure to have or implement an appropriate plan will be a material breach of 
contract. 
7.11. 
  Lobbying 
7.11.1. 
Prohibition. Contractor warrants that it will not engage in lobbying activities, as 
defined in 40 Code of Federal Regulations (CFR) part 34 and A.R.S. § 41-

Contract No. ADSPO16-132426 
 
Statewide Enterprise Agreement for JWI software 
Arizona Department of Administration 
State Procurement Office 
1802 W. Jackson, #100 
Phoenix, AZ 85007 
 
1231, et seq., using monies awarded under the Contract, provided that, the 
foregoing does not intend to constrain Contractor's use of its own monies or 
property, including without limitation any net proceeds duly realized under the 
Contract or any value thereafter derived from those proceeds; and upon award 
of the Contract, it will disclose all lobbying activities to State to the extent they 
are an actual or potential conflict of interest or where such activities could 
create an appearance of impropriety. Contractor shall implement and maintain 
adequate controls to assure compliance with above. Contractor shall obtain an 
equivalent warranty from all Subcontractors and shall include an equivalent no-
lobbying provision in all Subcontracts. 
7.11.2. 
Exception.  This paragraph 7.11 does not apply to the extent that the Services 
are defined in the Contract as being lobbying for State’s benefit or on State’s 
behalf. 
7.12. 
Covered Telecommunications or Services. Contractor warrants that the Materials and 
Services rendered under this Agreement will not require Contractor to use for the State, 
or provide to the State to use, "covered telecommunications equipment or Services" as a 
substantial or essential component of any system, or as critical technology as part of any 
system, within the meaning of Federal Acquisition Regulation (“FAR”) Section 52.204-25. 
7.13. 
Debarment, Suspension, U.S. Government Restricted Party Lists. Contractor warrants 
that it is not, and its Subcontractors are not, on the U.S. government’s Denied Parties List, 
the Unverified List, the Entities List, the Specially Designated Nationals and Blocked 
Parties List, and neither the Contractor nor any Subcontractors are presently debarred, 
suspended, proposed for debarment or otherwise declared ineligible for award of federal 
contracts or participation in federal assistance programs or activities. 
7.14. 
False Statements. Contractor represents and warrants that all statements and information 
Contractor prepared and submitted in response to the Solicitation or as part of the Contract 
documents are current, complete, true, and accurate. If the Procurement Officer 
determines that Contractor submitted an Offer or Bid with a false statement, or makes 
material misrepresentations during the performance of the Contract, the Procurement 
Officer may determine that Contractor has materially breached the Contract and may void 
the submitted Offer or Bid and any resulting Contract. 
7.15. 
Survival of Rights and Obligations after Contract Expiration or Termination.         
7.15.1. 
Survival of Warranty. All representations and warranties made by Contractor 
under the Contract will survive the expiration or earlier termination of the 
Contract. 
7.15.2. 
Contractor's Representations and Warranties. All representations and 
warranties made by the Contractor under this Contract shall survive the 
expiration or termination hereof. In addition, the parties hereto acknowledge that 
pursuant to A.R.S. § 12-510, except as provided in A.R.S. § 12- 529, the State

Contract No. ADSPO16-132426 
 
Statewide Enterprise Agreement for JWI software 
Arizona Department of Administration 
State Procurement Office 
1802 W. Jackson, #100 
Phoenix, AZ 85007 
 
is not subject to or barred by any limitations of actions prescribed in A.R.S., Title 
12, Chapter 5. 
7.15.3. 
Purchase Orders. The Contractor shall, in accordance with all terms and 
conditions of the Contract, fully perform and shall be obligated to comply with 
all purchase orders received by the Contractor prior to the expiration or 
termination hereof, unless otherwise directed in writing by the Procurement 
Officer, including, without limitation, all purchase orders received prior to but not 
fully performed and satisfied at the expiration or termination of this Contract. 
8. 
State's Contractual Remedies 
8.1. 
Right to Assurance. If the State in good faith has reason to believe that the Contractor 
does not intend to, or is unable to perform or continue performing under this Contract, the 
Procurement Officer may demand in writing that the Contractor give a written assurance 
of intent to perform. Failure by the Contractor to provide written assurance within the 
number of Days specified in the demand may, at the State’s option, be the basis for 
terminating the Contract under the Uniform Terms and Conditions or other rights and 
remedies available by law or provided by the contract. 
8.2. 
Stop Work Order. 
8.2.1. 
The State may, at any time, by written order to the Contractor, require the 
Contractor to stop all or any part of the work called for by this Contract for 
period(s) of days indicated by the State after the order is delivered to the 
Contractor. The order shall be specifically identified as a stop work order issued 
under this clause. Upon receipt of the order, the Contractor shall immediately 
comply with its terms and take all reasonable steps to minimize the incurrence 
of costs allocable to the work covered by the order during the period of work 
stoppage. 
8.2.2. 
If a stop work order issued under this clause is canceled or the period of the 
order or any extension expires, the Contractor shall resume work. The 
Procurement Officer shall make an equitable adjustment in the delivery schedule 
or Contract price, or both, and the Contract shall be amended in writing 
accordingly. 
8.3. 
Non-exclusive Remedies. The rights and the remedies of the State under this Contract 
are not exclusive. 
8.4. 
Nonconforming Tender. Materials or Services supplied under this Contract shall fully 
comply with the Contract. The delivery of Materials or Services or a portion of the Materials 
or Services that do not fully comply constitutes a breach of contract. On delivery of 
nonconforming Materials or Services, the State may terminate the Contract for default 
under applicable termination clauses in the Contract, exercise any of its rights and 
remedies under the Uniform Commercial Code, or pursue any other right or remedy 
available to it.

Contract No. ADSPO16-132426 
 
Statewide Enterprise Agreement for JWI software 
Arizona Department of Administration 
State Procurement Office 
1802 W. Jackson, #100 
Phoenix, AZ 85007 
 
8.5. 
Right of Offset. The State shall be entitled to offset against any sums due the Contractor, 
any expenses or costs incurred by the State, or damages assessed by the State 
concerning the Contractor’s non-conforming performance or failure to perform the 
Contract, including expenses, costs and damages described in the Uniform Terms and 
Conditions. 
9. 
Contract Termination 
9.1. 
Cancellation for Conflict of Interest. Pursuant to A.R.S. § 38-511, the State may cancel 
this Contract within three (3) years after Contract execution without penalty or further 
obligation if any person significantly involved in initiating, negotiating, securing, drafting or 
creating the Contract on behalf of the State is or becomes at any time while the Contract 
or an extension of the Contract is in effect an employee of or a consultant to any other 
party to this Contract with respect to the subject matter of the Contract. The cancellation 
shall be effective when the Contractor receives written notice of the cancellation unless 
the notice specifies a later time. If the Contractor is a political subdivision of the State, it 
may also cancel this Contract as provided in A.R.S. § 38-511.  
9.2. 
Gratuities. The State may, by written notice, terminate this Contract, in whole or in part, if 
the State determines that employment or a Gratuity was offered or made by the Contractor 
or a representative of the Contractor to any officer or employee of the State with the 
purpose of influencing the outcome of the procurement or securing the Contract, an 
amendment to the Contract, or favorable treatment concerning the Contract, including the 
making of any determination or decision about contract performance. The State, in 
addition to any other rights or remedies, shall be entitled to recover exemplary damages 
in the amount of three (3) times the value of the Gratuity offered by the Contractor. 
9.3. 
Suspension or Debarment. The State may, by written notice to the Contractor, immediately 
terminate this Contract if the State determines that the Contractor has been debarred, 
suspended or otherwise lawfully prohibited from participating in any public procurement 
activity, including but not limited to, being disapproved as a Subcontractor of any public 
procurement unit or other governmental body. Submittal of an offer or execution of a 
contract shall attest that the Contractor is not currently suspended or debarred. If the 
Contractor becomes suspended or debarred, the Contractor shall immediately notify the 
State. 
9.4. 
Termination for Convenience. The State reserves the right to terminate the Contract, in 
whole or in part at any time when in the best interest of the State, without penalty or 
recourse. Upon receipt of the written notice, the Contractor shall stop all work, as directed 
in the notice, notify all Subcontractors of the effective date of the termination and minimize 
all further costs to the State. In the event of termination under this paragraph, all 
documents, Data and reports prepared by the Contractor under the Contract shall become 
the property of and be delivered to the State upon demand. The Contractor shall be 
entitled to receive just and equitable compensation for work in progress, work completed, 
and Materials or Services accepted before the effective date of the termination. The cost

Contract No. ADSPO16-132426 
 
Statewide Enterprise Agreement for JWI software 
Arizona Department of Administration 
State Procurement Office 
1802 W. Jackson, #100 
Phoenix, AZ 85007 
 
principles and procedures provided in A.R.S. § 41-2543 and A.A.C. Title 2, Chapter 7, 
Article 7, shall apply. 
9.5. 
Termination for Default. 
9.5.1. 
In addition to the rights reserved in the contract, the State may terminate the 
Contract in whole or in part due to the failure of the Contractor to comply with 
any term or condition of the Contract, to acquire and maintain all required 
insurance policies, bonds, licenses and permits, or to make satisfactory progress 
in performing the Contract. The Procurement Officer shall provide written notice 
of the termination and the reasons for it to the Contractor. 
9.5.2. 
Upon termination under this paragraph, all goods, Materials, documents, Data, 
and reports prepared by the Contractor under the Contract shall become the 
property of and be delivered to the State on demand. 
9.5.3. 
The State may, upon termination of this Contract, procure, on terms and in the 
manner that it deems appropriate, Materials or Services to replace those under 
this Contract. The Contractor shall be liable to the State for any excess costs 
incurred by the State in procuring Materials or Services in substitution for those 
due from the Contractor. 
9.6. 
Continuation of Performance Through Termination. The Contractor shall continue to 
perform, in accordance with the requirements of the Contract, up to the date of termination, 
as directed in the termination notice. 
10. 
Contract Claims 
All contract claims or controversies under this Contract shall be resolved according to A.R.S. Title 
41, Chapter 23, Article 9, and rules adopted thereunder. 
11. 
Arbitration 
The parties to this Contract agree to resolve all disputes arising out of or relating to this Contract 
through arbitration, after exhausting applicable administrative review, to the extent required by 
A.R.S. § 12-1518, except as may be required by other applicable statutes (A.R.S. Title 41). A

Date:
1/23/2026
Invoice Number:
2026-009
Client:
Glendale PD
Glendale Police Dept
6835 N 57th Drive,
Glendale, AZ 85301
Pragmatica, LLC
1909 E Ray Rd, Suite 9-148
Chandler, AZ 85225
Contract:
PO Number:
Due Date:
5/1/2026
Phone #
888-422-0522
E-Mail
bsobotka@pragmatica.us
Total
Balance Due
Item
Description
Hours/Qty
Rate
Amount
JWI
JWI Maintenance and Support Services RENEWAL
(5-1-26 to 4-30-27)
17,230.09
17,230.09
ASL
IBM WebSphere Application Server Processor Value
Unit (PVU) License + Software Subscription & Support
12 Months - RENEWAL
200
12.35
2,470.00
ASL
IBM WebSphere MQ Processor Value Unit (PVU)
License + Software Subscription & Support 12 Months -
RENEWAL
200
18.38
3,676.00
The provided software may only be used in support of
JWI. Pragmatica will be responsible for maintenance and
Level 1 and Level 2 support of the software in this
agreement. Pragmatica will be responsible for all contact
with IBM support related to the Software.
 
Pragmatica is responsible for all IBM license repoorting
related to the purchased Software.
 
As Pragmatica is the ASL licensor of the Software, sales
tax will not be applied to Customer for this purchase.
Sales tax is paid by Pragmatica, LLC at the time of
 
purchase.
new contacts as of Jan26 -
IScaffidi@GLENDALEAZ.com,
MAcree@GLENDALEAZ.com,
TSandoval@GLENDALEAZ.com,
GlendalePolicePayables@glendaleaz.com
$23,376.09
$23,376.09
with 9.2% self acessed taxes is $25,526.97 
Exhibit B