Agreement

City of Glendale — Regular Meeting (2026-04-28)

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01/28/2025 
C 
SERVICES AGREEMENT 
(Not Construction Related) 
RIGHT-OF-WAY (ROW) AND MEDIAN LANDSCAPE ENHANCEMENT PROJECT 
This Services Agreement (“Agreement”) is entered into and effective between the CITY OF GLENDALE, an Arizona 
municipal corporation ("City") and URW, LLC, an Arizona limited liability company, authorized to do business in 
Arizona (“Consultant”) as of the _____ day of _________________, 2026 (“Effective Date”). 
RECITALS 
A.
City intends to undertake a project for the benefit of the public and with public funds, that is more fully set
forth in Exhibit A attached (the "Project");
B.
City desires to retain the professional services of Consultant to perform certain specific duties and produce
the specific work as set forth in the attached Exhibit B, Project Scope of Work (“Scope”);
C.
Consultant desires to provide City with services (“Services”) consistent with industry-best practices and the
standards set forth in this Agreement, in order to complete the Project; and
D.
City and Consultant desire to memorialize their agreement with this document.
AGREEMENT 
The parties hereby agree as follows: 
1.
Key Personnel; Other Consultants and Subcontractors.
1.1 
Services.  Consultant will provide all Services necessary to assure the Project is completed timely and 
efficiently consistent within Project requirements, including, but not limited to, working in close 
interaction and interfacing with City and its designated employees, and working closely with others, 
including other consultants or contractors, retained by City. 
2.
Schedule.  The Services will be undertaken in a manner that ensures the Project is completed timely and
efficiently in accordance with the Project. Nevertheless, this Agreement terminates six months from the
effective date.
3.
Consultant’s Work.
3.1 
Standard.  Consultant must perform Services in accordance with the standards of due diligence, care, 
and quality prevailing among consultants having substantial experience with the successful furnishing 
of Services for projects that are equivalent in size, scope, quality, and other criteria under the Project 
and identified in this Agreement. 
3.2 
Licensing.  Consultant warrants that: 
a.
Consultant currently holds all appropriate and required licenses, registrations and other
approvals necessary for the lawful furnishing of Services ("Approvals"); and
b.
Neither Consultant nor any Subconsultant has been debarred or otherwise legally excluded
from contracting with any federal, state, or local governmental entity ("Debarment").
(1)
City is under no obligation to ascertain or confirm the existence or issuance of any
Approvals or Debarments, or to examine Consultant's contracting ability.
(2)
Consultant must notify City immediately if any Approvals or Debarment changes
during the Agreement's duration. The failure of the Consultant to notify City as
required will constitute a material default under the Agreement.

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3.3 
Compliance.   
a. 
Services will be furnished in compliance with applicable federal, state, county and local 
statutes, rules, regulations, ordinances, building codes, life safety codes, and other standards 
and criteria designated by City. 
b. 
Consultant must not discriminate against any employee or applicant for employment on the 
basis of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender 
identity or expression, genetic characteristics, familial status, U.S. military veteran status or 
any disability. Consultant will require any Sub-contractor to be bound to the same 
requirements as stated within this section. Consultant, and on behalf of any subcontractors, 
warrants compliance with this section.  
3.4 
Work Product. 
a. 
Ownership.  Upon receipt of payment for Services furnished, Consultant grants to City 
exclusive ownership of and all copyrights, if any, to evaluations, reports, drawings, 
specifications, project manuals, surveys, estimates, reviews, minutes, all "architectural work" 
as defined in the United States Copyright Act, 17 U.S.C § 101, et seq., and other intellectual 
work product as may be applicable ("Work Product"). 
(1) 
This grant is effective whether the Work Product is on paper (e.g., a "hard copy"), 
in electronic format, or in some other form. 
(2) 
Consultant warrants, and agrees to indemnify, hold harmless and defend City for, 
from and against any claim that any Work Product infringes on third-party 
proprietary interests. 
b. 
Delivery.  Consultant will deliver to City copies of the preliminary and completed Work 
Product promptly as they are prepared. 
c. 
City Use. 
(1) 
City may reuse the Work Product at its sole discretion. 
(2) 
In the event the Work Product is used for another project without further 
consultations with Consultant, the City agrees to indemnify and hold Consultant 
harmless from any claim arising out of the Work Product. 
(3) 
In such case, City will also remove any seal and title block from the Work Product. 
4. 
Compensation for the Project. 
4.1 
Compensation.  Consultant's compensation for the Project, including those furnished by its 
Subconsultants or Subcontractors will not exceed $355,000.00 as specifically detailed in Exhibit D 
("Compensation"). 
4.2 
Change in Scope of Project.  The Compensation may be equitably adjusted if the originally 
contemplated Scope as outlined in the Project is significantly modified. 
a. 
Adjustments to Compensation require a written amendment to this Agreement and may 
require City Council approval. 
b. 
Additional services which are outside the Scope of the Project contained in this Agreement 
may not be performed by the Consultant without prior written authorization from the City. 
c. 
Notwithstanding the incorporation of the Exhibits to this Agreement by reference, should 
any conflict arise between the provisions of this Agreement and the provisions found in the 
Exhibits and accompanying attachments, the provisions of this Agreement shall take priority 
and govern the conduct of the parties. 
4.3 
Allowances.  An “Allowance” may be identified only for work that is required by the Scope and the 
value of which cannot reasonably be quantified at the time of this Agreement.

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a. 
As stated in Sec. 4.1 above, the Compensation must incorporate all Allowance amounts and 
any unused allowance at the completion of the Project will remain with City. 
b. 
Consultant may not add any mark-up for work identified as an Allowance and which is to 
be performed by a Subconsultant. 
c. 
Consultant will not use any portion of an Allowance without prior written authorization 
from the City. 
d. 
Examples of Allowance items include, but are not limited to, subsurface pothole 
investigations, survey, geotechnical investigations, public participation, radio path studies 
and material testing. 
5. 
Billings and Payment. 
5.1 
Applications. 
a. 
Consultant will submit monthly invoices (each, a "Payment Application") to City's Project 
Manager and City will remit payments based upon the Payment Application as stated below. 
b. 
The period covered by each Payment Application will be one calendar month ending on the 
last day of the month. 
5.2 
Payment. 
a. 
After a full and complete Payment Application is received, City will process and remit 
payment within 30 days. 
b. 
Payment may be subject to or conditioned upon City's receipt of: 
(1) 
Completed work generated by Consultant and its Subconsultants; and 
(2) 
Unconditional waivers and releases on final payment from all Subconsultants as City 
may reasonably request to assure the Project will be free of claims arising from 
required performances under this Agreement. 
5.3 
Review and Withholding.  City's Project Manager will timely review and certify Payment Applications. 
a. 
If the Payment Application is rejected, the Project Manager will issue a written listing of the 
items not approved for payment. 
b. 
City may withhold an amount sufficient to pay expenses that City reasonably expects to incur 
in correcting the deficiency or deficiencies rejected for payment. 
6. 
Termination. 
6.1 
For Convenience.  City may terminate this Agreement for convenience, without cause, by delivering 
a written termination notice stating the effective termination date, which may not be less than 15 
days following the date of delivery. 
a. 
Consultant will be equitably compensated for Services furnished prior to receipt of the 
termination notice and for reasonable costs incurred. 
b. 
Consultant will also be similarly compensated for any approved effort expended, and 
approved costs incurred, that are directly associated with Project closeout and delivery of the 
required items to the City. 
6.2 
For Cause.  City may terminate this Agreement for cause if Consultant fails to cure any breach of this 
Agreement within seven days after receipt of written notice specifying the breach. 
a. 
Consultant will not be entitled to further payment until after City has determined its damages. 
If City's damages resulting from the breach, as determined by City, are less than the equitable 
amount due but not paid Consultant for Services furnished, City will pay the amount due to 
Consultant, less City's damages, in accordance with the provisions of Sec. 5.

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b. 
If City's direct damages exceed amounts otherwise due to Consultant, Consultant must pay 
the difference to City immediately upon demand; however, Consultant will not be subject to 
consequential damages more than $2,000,000 or the amount of this Agreement, whichever 
is greater. 
7. 
Conflict.  Consultant acknowledges this Agreement is subject to A.R.S. § 38-511, which allows for 
cancellation of this Agreement in the event any person who is significantly involved in initiating, negotiating, 
securing, drafting, or creating the Agreement on City's behalf is also an employee, agent, or consultant of any 
other party to this Agreement. 
8. 
Insurance. For the duration of the term of this Agreement, Consultant shall procure and maintain insurance 
against claims for injuries to persons or damages to property which may arise from or in connection with the 
performance of all tasks or work necessary to complete the Project as herein defined. Such insurance shall 
cover Consultant, its agent(s), representative(s), employee(s) and any subcontractors. 
8.1 
Minimum Scope and Limit of Insurance.  Coverage must be at least as broad as: 
a. 
Commercial General Liability (CGL):  Insurance Services Office Form CG 00 01, including 
products and completed operations, with limits of no less than $2,000,000 per occurrence 
for bodily injury, personal injury, and property damage. If a general aggregate limit applies, 
either the general aggregate limit shall apply separately to this project/location or the general 
aggregate limit shall be twice the required occurrence limit. 
b. 
Automobile Liability:  Insurance Services Office Form Number CA 0001 covering Code 1 
(any auto), with limits no less than $2,000,000 per accident for bodily injury and property 
damage. 
c. 
Worker’s Compensation:  Insurance as required by the State of Arizona, with Statutory 
Limits, and Employers’ Liability insurance with a limit of no less than $2,000,000 per 
accident for bodily injury or disease. 
8.2. 
Indemnification. 
a. 
To the fullest extent permitted by law, Consultant must defend, indemnify, and hold 
harmless City and its elected officials, officers, employees and agents (each, an "Indemnified 
Party," collectively, the "Indemnified Parties") for, from, and against any and all claims, 
demands, actions, damages, judgments, settlements, personal injury (including sickness, 
disease, death, and bodily harm), property damage (including loss of use), infringement, 
governmental action and all other losses and expenses, including attorneys' fees and litigation 
expenses (each, a "Demand or Expense" collectively "Demands or Expenses") asserted by a 
third-party (i.e. a person or entity other than City or Consultant) and that arises out of or 
results from the breach of this Agreement by the Consultant or the Consultant’s negligent 
actions, errors or omissions (including any Subconsultant or Subcontractor or other person 
or firm employed by Consultant), whether sustained before or after completion of the 
Project. 
b. 
This indemnity and hold harmless provision applies even if a Demand or Expense is in part 
due to the Indemnified Party's negligence or breach of a responsibility under this Agreement, 
but in that event, Consultant will be liable only to the extent the Demand or Expense results 
from the negligence or breach of a responsibility of Consultant or of any person or entity 
for whom Consultant is responsible. 
c. 
Consultant is not required to indemnify any Indemnified Parties for, from, or against any 
Demand or Expense resulting from the Indemnified Party's sole negligence or other fault 
solely attributable to the Indemnified Party. 
 
8.3 
Other Insurance Provisions.  The insurance policies required by the Section above must contain, or 
be endorsed to contain the following insurance provisions:

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a. 
The City, its officers, officials, employees and volunteers are to be covered as 
additional insureds of the CGL and automobile policies for any liability arising from or in 
connection with the performance of all tasks or work necessary to complete the Project as 
herein defined. Such liability may arise, but is not limited to, liability for materials, parts or 
equipment furnished in connection with any tasks, or work performed by Consultant or on 
its behalf and for liability arising from automobiles owned, leased, hired or borrowed on 
behalf of the Consultant. General liability coverage can be provided in the form of an 
endorsement to the Consultant’s existing insurance policies, provided such endorsement is 
at least as broad as ISO Form CG 20 10, 11 85 or both CG 20 10 and CG 23 37, if later 
revisions are used. 
b. 
For any claims related to this Project, the Consultant’s insurance coverage shall be 
primary insurance with respect to the City, its officers, officials, employees, and volunteers. 
Any insurance or self-insurance maintained by the City, its officers, officials, employees or 
volunteers shall be in excess of the Consultant’s insurance and shall not contribute with it. 
c. 
Each insurance policy required by this Section shall provide that coverage shall not be 
canceled, except after providing notice to the City. 
8.4 
Acceptability of Insurers.  Insurance is to be placed with insurers with a current A.M. Best rating of 
no less than A: VII, unless the Consultant has obtained prior approval from the City stating that a 
non-conforming insurer is acceptable to the City. 
8.5 
Waiver of Subrogation.  Consultant hereby agrees to waive its rights of subrogation which any 
insurer may acquire from Consultant by virtue of the payment of any loss. Consultant agrees to 
obtain any endorsement that may be necessary to effect this waiver of subrogation. The Workers’ 
Compensation Policy shall be endorsed with a waiver of subrogation in favor of the City for all work 
performed by the Consultant, its employees, agent(s) and subcontractor(s). 
8.6 
Verification of Coverage.  Within 15 days of the Effective Date of this Agreement, Consultant shall 
furnish the City with original certificates and amendatory endorsements, or copies of any applicable 
insurance language making the coverage required by this Agreement effective. All certificates and 
endorsements must be received and approved by the City before work commences. Failure to obtain, 
submit or secure the City’s approval of the required insurance policies, certificates or endorsements 
prior to the City’s agreement that work may commence shall not waive the Consultant’s obligations 
to obtain and verify insurance coverage as otherwise provided in this Section. The City reserves the 
right to require complete, certified copies of all required insurance policies, including any 
endorsements or amendments, required by this Agreement at any time during the Term stated herein. 
Consultant’s failure to obtain, submit or secure the City’s approval of the required insurance policies, 
certificates or endorsements shall not be considered a Force Majeure or defense for any failure by 
the Consultant to comply with the terms and conditions of the Agreement, including any schedule 
for performance or completion of the Project. 
8.7 
Subcontractors.  Consultant shall require and shall verify that all subcontractors maintain insurance 
meeting all requirements of this Agreement. 
8.8  
Special Risk or Circumstances.  The City reserves the right to modify these insurance requirements, 
including any limits of coverage, based on the nature of the risk, prior experience, insurer, coverage 
or other circumstances unique to the Consultant, the Project or the insurer. 
9. 
E-verify, Records and Audits. To the extent applicable under A.R.S. § 41-4401, the Consultant warrants its 
compliance and that of its Subconsultants with all federal immigration laws and regulations that relate to their 
employees and compliance with the E-verify requirements under A.R.S. § 23-214(A). The Consultant or 
Subconsultant’s breach of this warranty shall be deemed a material breach of the Agreement and may result 
in the termination of the Agreement by the City under the terms of this Agreement. The City retains the legal 
right to randomly inspect the papers and records of the other party to ensure that the other party is complying 
with the above-mentioned warranty. The Consultant and Subconsultant warrant to keep their respective 
papers and records open for random inspection during normal business hours by the other party. The

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Consultant and Subconsultant shall cooperate with the City’s random inspections, including granting the City 
entry rights onto their respective properties to perform the random inspections and waiving their respective 
rights to keep such papers and records confidential. 
10.  
No Boycott of Israel.  To the extent A.R.S § 35-393 through § 35-393.03 are applicable, the parties hereby 
certify that they are not currently engaged in, and agree for the duration of the Agreement to not engage in, a 
boycott of goods or services from Israel, as that term is defined in A.R.S § 35-393. 
11.         Uyghur Forced Labor Prevention Act (UFLPA). Consultant certifies that it does not currently, and during 
the term of this Agreement, will not use: 
 
a. 
the forced labor of ethnic Uyghurs in the People’s Republic of China;  
 
b. 
any goods or services produced by the forced labor of ethnic Uyghurs in the People’s 
Republic of China; and  
 
c. 
any contractors, subcontractors or suppliers that use the forced labor or any goods or 
services produced by the forced labor of ethnic Uyghurs in the People’s Republic of China. 
12. 
Attestation of PCI Compliance.  When applicable, the Contractor will provide the City annually with a 
Payment Card Industry Data Security Standard (PCI DSS) attestation of compliance certificate signed by an 
officer of Contractor with oversight responsibility. 
13. 
Notices. 
13.1 
A notice, request or other communication that is required or permitted under this Agreement (each 
"Notice") will be effective only if: 
a. 
The Notice is in writing; and 
b. 
Delivered in person or by overnight courier service (delivery charges prepaid), certified or 
registered mail (return receipt requested). 
c. 
Notice will be deemed to have been delivered to the person to whom it is addressed as of 
the date of receipt, if: 
(1) 
Received on a business day before 5:00 p.m. at the address for Notices identified 
for the Party in this Agreement by U.S. Mail, hand delivery, or overnight courier 
service; or 
(2) 
As of the next business day after receipt, if received after 5:00 p.m. 
d. 
The burden of proof of the place and time of delivery is upon the Party giving the Notice. 
e. 
Digitalized signatures and copies of signatures will have the same effect as original signatures. 
13.2 
Representatives. 
a. 
Consultant.  Consultant's representative (the "Consultant's Representative") authorized to 
act on Consultant's behalf with respect to the Project, and his or her address for Notice 
delivery is:

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URW, LLC 
c/o Catrina Palmer 
PO BOX 8547 
Phoenix, AZ 85066 
Catrina.Palmer@urwvm.com 
 
b. 
City.  City's representative ("City's Representative") authorized to act on City's behalf, and 
his or her address for Notice delivery is: 
City of Glendale 
c/o  Victor Abril 
Right Of Way Division 
6210 W. Myrtle, Bldg. P 
Glendale, Arizona 85301 
 
With required copy to: 
City Manager 
City Attorney 
City of Glendale 
City of Glendale 
5850 West Glendale Avenue 
5850 West Glendale Avenue 
Glendale, Arizona  85301 
Glendale, Arizona  85301 
c. 
Concurrent Notices. 
(1) 
All notices to City's representative must be given concurrently to City Manager and 
City Attorney. 
(2) 
A notice will not be deemed to have been received by City's representative until the 
time that it has also been received by the City Manager and the City Attorney. 
(3) 
City may appoint one or more designees for the purpose of receiving notice by 
delivery of a written notice to Consultant identifying the designee(s) and their 
respective addresses for notices. 
14. 
Entire Agreement; Survival; Counterparts; Signatures. 
14.1 
Integration.  This Agreement contains, except as stated below, the entire agreement between City 
and Consultant and supersedes all prior conversations and negotiations between the parties regarding 
the Project or this Agreement. 
a. 
Neither Party has made any representations, warranties or agreements as to any matters 
concerning the Agreement's subject matter. 
b. 
Representations, statements, conditions, or warranties not contained in this Agreement will 
not be binding on the parties. 
c. 
Inconsistencies between the solicitation, any addenda attached to the solicitation, the 
response or any excerpts, if any, and this Agreement, will be resolved by the terms and 
conditions stated in this Agreement. 
14.2 
Interpretation. 
a. 
The parties fairly negotiated the Agreement's provisions to the extent they believed necessary 
and with the legal representation they deemed appropriate. 
b. 
The parties are of equal bargaining position and this Agreement must be construed equally 
between the parties without consideration of which of the parties may have drafted this 
Agreement. 
c. 
The Agreement will be interpreted in accordance with the laws of the State of Arizona.

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14.3 
Survival.  Except as specifically provided otherwise in this Agreement, each warranty, representation, 
indemnification and hold harmless provision, insurance requirement, and every other right, remedy 
and responsibility of a Party, will survive completion of the Project, or the earlier termination of this 
Agreement. 
14.4 
Amendment.  No amendment to this Agreement will be binding unless in writing and executed by 
the parties. Electronic signature blocks do not constitute execution for purposes of this Agreement. 
Any amendment may be subject to City Council approval. 
14.5 
Remedies.  All rights and remedies provided in this Agreement are cumulative and the exercise of 
any one or more right or remedy will not affect any other rights or remedies under this Agreement 
or applicable law. 
14.6 
Severability.  If any provision of this Agreement is voided or found unenforceable, that determination 
will not affect the validity of the other provisions, and the voided or unenforceable provision will be 
reformed to conform with applicable law. 
14.7 
Counterparts.  This Agreement may be executed in counterparts, and all counterparts will together 
comprise one instrument. 
15. 
Term.   
15.1 
The term of this Agreement commences upon the effective date and continues for a six month 
period. There are no extensions or renewals available exception as provided below.  
15.2 
Extension for Procurement Processes.  Upon the expiration of the Term of this Agreement, including 
the initial term and any renewals, at the City’s sole discretion, this Agreement may be extended on a 
month-to-month basis for a maximum of six (6) months to allow for the City to complete its 
procurement process to select a vendor to provide the services/materials similar to those provided 
under this Agreement.  The City will notify the Contractor in writing of its intent to extend the 
Agreement at least thirty (30) calendar days prior to the expiration of the Term.  Any extension 
provided under this subsection will continue under the same terms and conditions as in effect 
immediately prior to the expiration of the then-current term.  
16. 
Dispute Resolution.  Any controversy or claim arising out of or relating to this contract, or the breach 
thereof, shall be settled by arbitration administered according to the American Arbitration Association’s 
Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator may be entered in any 
court having jurisdiction thereof. 
17. 
Exhibits.  The following exhibits, with reference to the term in which they are first referenced, are 
incorporated by this reference. 
Exhibit A 
Project 
Exhibit B 
Scope of Work 
Exhibit C 
Schedule 
Exhibit D 
Compensation 
 
 
 
[Signatures on following page.]

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The parties enter into this Agreement effective as of the date shown above. 
City of Glendale, 
an Arizona municipal corporation 
_____________________________________ 
By:  Patrick S. Banger 
Its:  City Manager 
ATTEST: 
 
 
 
 
 
 
Julie K. Bower 
City Clerk 
 
 
(SEAL) 
 
 
APPROVED AS TO FORM: 
 
 
 
 
 
 
Michael D. Bailey 
City Attorney 
 
 
URW, LLC, 
an Arizona Limited Liability Company 
_____________________________________ 
By:  Catrina Palmer 
Its:  Operations Manager

EXHIBIT A 
Services Agreement 
PROJECT 
  
SEE ATTACHED EXHIBIT B SCOPE OF WORK.

EXHIBIT B 
Services Agreement 
SCOPE OF WORK 
  
 
SEE ATTACHED EXHIBIT B SCOPE OF WORK

EXHIBIT C 
Services Agreement 
SCHEDULE 
  
 
SEE ATTACHED EXHIBIT B SCOPE OF WORK

3.1 
RIGHT OF WAY LANDSCAPE - GENERAL REQUIREMENTS – 
CONTRACTOR SHALL: 
3.1.1 
Provide consistent supervision of their employees. 
3.1.2 
Provide all necessary staffing, tools, equipment, vehicles, supplies, 
including (chemicals, fertilizers, herbicides, post and pre-emergent), and 
ancillary items to perform all services proposed. Only chemicals 
registered and approved by the Environmental Protection Agency (EPA) 
shall be used. 
3.1.3 
Shall demonstrate they can: track fleet locations, employee time onsite, 
work schedules, onsite work performed with after photos via the Green 
Sights app, and dispatch times. 
3.1.4 
Ensure that adequate staffing and resources are assigned to each Area of 
Service to achieve the designated Service Levels defined and any other 
applicable requirements. 
3.1.5 
Provide safe storage for found articles and deliver unclaimed articles on 
the following Monday to the Contract Monitor at the Transportation office 
located at 6210 W Myrtle Ave, Building P. All incidents of lost/found 
shall be recorded on the Weekly Work Report. 
3.1.6 
Perform all work during daylight hours. No work will be completed on 
weekends without prior approval from the City. 
3.1.7 
Perform all duties assigned Monday through Friday, excluding holidays. 
The City observes the following holidays: New Year’s Day, Martin Luther 
King, Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor 
Day, Veterans Day, Thanksgiving Day, the day after Thanksgiving, and 
Christmas Day. If the successful Contractor wishes to work on any of the 
specified holidays, the Contractor shall coordinate an approval with the 
City. 
3.1.8 
Do not allow any person who is not an employee in the work area unless 
the City’s Contract Monitor gives prior approval. 
3.1.9 
Comply with Federal, State, and local laws, regulations, applicable 
permits, standards, and ordinances about health, safety, and protection 
of the environment. Failure to comply may be grounds for non-payment 
and termination of the contract. 
3.1.10 Perform intermittent walk-through audits with Contract Monitor to A) 
review work performed to identify and address subpar work that may be 
necessary to bring the contract area up to standard; B) review to identify 
special projects outside the routine scope of work. 
3.1.11 The Contract Monitor may request verification of certifications at any 
time during the term of the contract. 
3.2 
LANDSCAPING - ROUTINE REQUIREMENTS – CONTRACTOR SHALL: 
 
3.2.1 Turf Maintenance (Includes Mowing, Edging, and Weeding) – Contractor 
shall: 
3.2.1.1. Schedule mowing in accordance with irrigation schedules

3.2.1.2. Ensure mowing areas are clean and free of all debris before mowing, 
i.e., paper, stones, bottles, tree limbs, etc.  
3.2.1.3. Perform mowing and edging together on the same day and shall be 
scheduled in accordance with irrigation schedules  
3.2.1.4. Apply post-emergent herbicide as necessary to keep areas weed-free 
and do not harm the grass at the full label-directed rate. 
3.2.1.5. Control dust while mowing in compliance with Maricopa County 
Environmental Services Department Air Quality Division regulations. 
3.2.1.6. Ensure that the mowing height of turf does not exceed 2 ½ inches.  
3.2.1.7. Ensure mowing equipment operates at optimum speed with sharp 
mowing blades to produce clean cutting results. 
3.2.1.8. Equip all mowers with skirt guards. 
3.2.1.9. Remove mowed clippings from the property and dispose of them 
properly. 
3.2.1.10. Edge turf with a mechanical edger along walkways, curbs, and headers 
to maintain a neat appearance and ensure sprinkler heads are not 
damaged while edging; any sprinkler heads damaged in the process are 
to be replaced by the Contractor at his own expense.  
3.2.1.11. Inform the City Contract Monitor(s) of delays in the schedule due to 
excessive ground moisture, standing water, etc. 
3.2.1.12. Provide an alternate schedule when delays in mowing occur.  
3.2.1.13. Keep all contracted areas, including adjacent sidewalks and curbs, 
and bull noses as applicable, free of weeds and invasive grasses. 
3.2.1.14. If applicable, lower (scalp) Bermuda grass to ½ inch or less the last 
week of September in preparation to over-seed with perennial Rye 
Seed. 
3.2.1.15. Only allow scalping of grass during the overseeding season. 
3.2.1.16. Provide verticutting of grass once per year during the growing season 
and/or as needed to reduce thatch buildup.  
3.2.1.17. Rake, retrieve, remove, and dispose of debris from the site. This 
includes the gathering and removal of all trash, organic material, as 
well as dog and horse feces, and any other organic material that was 
not generated by the contract area. 
 
3.2.2 Plant Material (Trees, Shrubs, and Groundcovers) – Contractor shall: 
3.2.2.1. Provide landscaping services that include, but are not limited to, 
sidewalks, bridle paths, shoulders, right-of-way, bike and pedestrian 
paths, and medians. 
3.3. 
Remove dead, dying, diseased, and broken portions of each plant or 
tree. 
3.3.1.1. Perform pruning in such a way that plant material does not create a 
visibility or physical obstruction to vehicular traffic, pedestrians, traffic 
signs, message boards, sight obstructions, or pathway obstructions.

3.3.1.2. Do not blow or rake landscaping debris into the street, sidewalk, or 
parking lot. 
3.3.1.3. Prune trees to remove hazards by trimming branches that pose a risk. 
Keep branches at least 13 feet (13’) above the street and out of 
pedestrian walkways and view corridors, with a minimum clearance of 
8 feet (8’) above the grounds. 
3.3.1.4. Remove all tree suckers and water sprouts from the ground to 8 feet 
above the trunk base. 
3.3.1.5. Be held responsible and cover the cost of replacing any damaged plant 
material due to negligence or accidental damage caused by the 
Contractor. This includes replacing plants that die due to lack of care, 
water, improper pruning, or the use of pesticides or chemicals. 
3.3.1.6. All replacement plants shall be free from circling and girdling roots at 
the time of planting. 
3.3.1.7. All trees must be planted in accordance with guidelines outlined in the 
University of Arizona’s publication, AZ1022, Planting Guidelines: 
Container Trees & Shrubs. 
3.3.1.8. Be held responsible for insufficient delivery of water if Contractor 
caused a disruption to the water delivery system or did not notify 
Contract Monitor of irrigation problem(s). 
3.3.1.9. The Contractor shall not be responsible for damage to or destruction of 
plant material that is the result of vandalism or damage caused by 
others. 
3.3.1.10. The Contractor shall immediately notify the Contract Monitor of any 
disease or pest infestation that may result in the destruction of plant 
material and report the location and number of distressed, diseased, 
dead, and missing plants to the Contract Monitor. 
3.3.1.11. If the contractor’s poor plant maintenance or failure to disinfect tools 
before use on the city of Glendale property causes disease or pest 
infestation, the contractor will be responsible for all costs of restoring 
the affected areas to their original condition, including plant material 
and labor. 
3.3.1.12. The Contractor shall stake any trees replaced during the contract 
period in accordance with ISA and City specifications:  two 2” x 2” x 8’ 
redwood stakes, or approved alternates, on each side of the tree 
(opposed), stakes shall not be located within the root ball, unless the 
tree no longer requires staking, as determined by the Contract Monitor. 
3.3.1.13. Immediately after windstorms, the Contractor shall check all contract 
areas for trees needing re-staking and retying and begin work to keep 
trees out of the streets, right-of-way, and sidewalks. 
 
3.2.3 Pruning and Trimming – Contractor shall: 
3.3.2.1. Prune all shrubs and ground covers limited to symmetrical (rounded) 
shapes. Pruning shrubs should be done in accordance with the

guidelines established by the University of Arizona Cooperative 
Extension- 
https://extension.arizona.edu/sites/extension.arizona.edu/files/pubs/
az1499-2016.pdf  
3.3.2.2. Trim all shrubs to a tapered base so as not to allow accumulation of 
debris at the base of the shrub. 
3.3.2.3. Prune/trim to include the containment of vegetative growth four inches 
(6”) to the inside of the curb line and/or sidewalks. 
3.3.2.4. Prune all shrubs and ground covers acceptably and consistently, to be 
approved by the Contract Monitor(s).  
3.3.2.5. Remove all frost-killed plant material in the Spring, no later than April 
1, at the discretion of the Contract Monitor(s). 
3.3.2.6. Provide renovation pruning during the appropriate season and to the 
proper plants at the discretion of the Contract Monitor(s). 
3.3.2.7. Prune shrubs and ground covers to their semi-natural parameters, but 
not over 30” in height in traffic view corridors. 
3.3.2.8. Prevent groupings of shrubs to create a hedge in accordance with 
Crime Prevention Through Environmental Design (CPTED) principles. 
3.3.2.9. Remove all invasive volunteer growing inside a ground cover, shrubs, or 
at the base of a tree immediately, mechanically or manually, along with 
the root. 
3.3.2.10. Prune/trim to include the containment of vegetative growth a 
minimum of six inches (6”) to the inside of the curb line and/or 
sidewalk; overgrowth into streets, sidewalks, and pathways will be 
considered out of compliance. 
3.3.2.11. Shrub trimming intervals during the Spring/Summer season shall be 
per the schedule. 
3.3.2.12. Trim all shrubs during the Winter/Fall season as needed.  
3.3.2.13. Shrub trimming intervals may be adjusted at the City’s discretion. 
3.3.2.14. The Contractor’s tree pruning (where applicable) shall be performed 
following the International Society of Arboriculture (ISA) accepted 
practices, with no stubs, ripped bark, or pollarding. 
3.3.2.15. Remove water sprouts and suckers under 8 feet. 
3.3.2.16. Have working knowledge of the American National Pruning Standards 
(A300) and International Society of Arborists ISA Tree Pruning 
Guidelines, and shall adhere to the most recent edition of the American 
National Standard for Tree Care Operations (Z133.1). 
3.3.2.17. Accomplish tree pruning with hand pruning saws, hand pole saws, 
hand pruners, loppers, gas-powered chain saws, or electric trimming 
devices. 
3.3.2.18. When the Arizona Department of Environmental Quality (ADEQ) issues 
a High Pollution Advisory (HPA), the use of leaf blowers and gas-
powered equipment on governmental properties and right of ways is 
prohibited during the advisory period. It is the Contractor’s

responsibility to monitor HPA restrictions. In the event this standard is 
not met, the Contractor will be issued an out-of-compliance notice in 
writing. 
3.3.2.19. Remove dead, dying, diseased, and broken portions of each plant.  
3.3.2.20. Inform the Contract Monitor of the quantity and location of dead plant 
removals in the weekly report. 
3.3.2.21. Perform pruning in such a way that plant material does not create a 
visibility obstruction to vehicular traffic, and shrubs not to exceed 30 
inches in height within the site triangle. 
3.3.2.22. Trim all sight obstructions within 24 hours of notification and keep 
them trimmed to prevent recurrence. 
3.3.2.23. Do not remove live shrubs or any tree without the approval of the City 
Contract Monitor. 
 
3.2.4 Raking Out of Decomposed Granite/Soil Areas – Contractor shall: 
3.3.3.1. Rake out all decomposed granite and bare ground areas as per the 
schedule in all contracted areas, including the gathering and removal of 
all trash, organic material, litter, dog and horse feces, and other 
material that was not generated by the contract area. 
3.3.3.2. Rake out, retrieve, remove from the site, and properly dispose of all 
material in accordance with all federal, state, and local laws, 
ordinances, and regulations 
  
3.2.5 Irrigation Requirements – Contractor shall:  
Black and Yellow Lots, and Airport 
3.3.4.1. Inspect the irrigation system each week for proper operation and 
provide notification of such to the Contract Monitor. Inspection 
includes the furnishing of all labor and parts to replace missing 
emitters, bubblers, and sprinklers.  
3.3.4.2. Be responsible for irrigation water delivery past the valves, through the 
piping, tubing, emitters, and bubblers, and plug all emitters not 
delivering water to plant material (missing plants). The city will 
maintain valves, controllers, and back-flow prevention devices.  
3.3.4.3. Report location and number of missing plants to the City Contract 
Monitor monthly.  
3.3.4.4. Flush the irrigation system after repairs have been made, using the 
control valves. The Contractor may ONLY repair control valves on 
irrigation systems at the direction of the City Irrigation Technician 
and/or Contract Monitor.  
3.3.4.5. Repair control valves and control clocks on irrigation systems, when 
directed by the Contract Monitor, at the hourly rate established in the 
contract, plus parts or replacement components, as an addition to the 
monthly invoiced amount and noted separately.

3.3.4.6. Raise valve boxes to the level of the ground surface, if needed, when 
directed by the Contract Monitor(s). 
3.3.4.7. Water by hand, or other means, in accordance with plant and 
vegetation needs, until the proper operation of the irrigation system is 
restored if an irrigation system is out of service due to the Contractor's 
neglect. 
3.3.4.8. Must replace, at no expense to the city, any plant material that is lost 
due to Contractor negligence. 
3.3.4.9. Plug all emitters not delivering water to plant material at the 
Contractor’s expense. 
3.3.4.10. Be held responsible for damage done to irrigation system components 
and plant material due to careless operation of their vehicles and 
maintenance equipment. 
3.3.4.11. Complete all irrigation repairs within 48 business hours of identifying 
areas.  
3.3.4.12. Test all spray heads after each mowing by manually turning on each 
irrigation valve. Adjust and replace sprinkler heads to achieve maximum 
coverage and minimum overspray onto the street, sidewalks, or any other 
area that is not intended for irrigation. This pertains to the black lot, the 
yellow lot, and the airport turf areas.  
 
3.3.4.13. The City’s Contract Monitor(s) shall have final say on irrigation 
controller settings. 
 
North Developed, South Developed, Downtown, SR101(Beardsley), 
Landscaped Alleys, US 60 (Grand), Northern Parkway, Westgate, and 
the Park and Ride 
 
3.3.4.14. Visually inspect the irrigation system each week for proper operation 
and provide notification of such to the Contract Monitor. Inspection 
includes the furnishing of all labor and parts to replace missing emitters 
and bubblers.  
3.3.4.15. Be responsible for irrigation water delivery past the valves, through the 
piping, tubing, emitters, and bubblers, and plug all emitters not 
delivering water to plant material (missing plants). The city will 
maintain valves, controllers, and back-flow prevention devices.  
3.3.4.16. Flush the irrigation system after repairs have been made, using the 
control valves. The Contractor may ONLY repair control valves on 
irrigation systems at the direction of the City Irrigation Technician 
and/or Contract Monitor.  
3.3.4.17. Repair control valves and control clocks on irrigation systems, when 
directed by the Contract Monitor, at the hourly rate established in the 
contract, plus parts or replacement components, as an addition to the 
monthly invoiced amount.

3.3.4.18. Raise valve boxes to the level of the ground surface, if needed, when 
directed by the Contract Monitor(s). 
3.3.4.19. Water by hand, or other means, in accordance with plant and 
vegetation needs, until the proper operation of the irrigation system is 
restored if an irrigation system is out of service due to the Contractor's 
neglect. 
3.3.4.20. Must replace, at no expense to the city, any plant material that is lost 
due to Contractor negligence. 
3.3.4.21. Plug all emitters not delivering water to plant material at the 
Contractor’s expense. 
3.3.4.22. Be held responsible for damage done to irrigation system components 
and plant material due to careless operation of their vehicles and 
maintenance equipment. 
3.3.4.23. Complete all irrigation repairs within 48 business hours of identifying 
areas.  
3.3.4.24. The City’s Contract Monitor(s) shall have final say on irrigation 
controller settings. 
3.3.4.25. Remove all illegal dumping’s from alleyways. 
 
 
 
3.2.6 Weed Abatement - Contractor Shall: 
3.3.5.1. Weed as per schedule in all areas. 
3.3.5.2. Ensure all areas are free of weeds, including adjacent sidewalks and 
curbs. 
3.3.5.3. If weed abatement is not performed, the City Contract Monitor(s) may 
consider the maintenance to be unsatisfactory and the Contractor non-
compliant, resulting in a penalty as defined below in Section 8.  
3.3.5.4. Control all landscaped areas with proper mechanical and chemical 
application, as necessary, to maintain contract areas weed and grass-
free. 
3.3.5.5. Identify the chemicals used, including web links to the Safety Data 
Sheets. 
3.3.5.6. Treat all grasses and weeds with appropriate herbicide before 
mechanical removal. 
3.3.5.7. Maintain and ensure all assigned areas are weed and grass-free, 
including dead weeds and grass that were chemically treated. 
3.3.5.8. Apply all herbicide applications by an Arizona Department of 
Agriculture Office of Pest Management certified applicator. 
 
3.2.7 Chemicals and Pesticides – Contractor shall: 
3.3.6.1. Submit a list of proposed chemicals, complete with current Safety Data 
Sheet (SDS) specimen labels and specific application rates to be used,

to the Contract Monitor for approval ten (10) days before 
commencement of the contract period. 
3.3.6.2. Must allow ten (10) days before chemical application for any additions 
or substitutions of the proposed chemicals. 
3.3.6.3. Not deviating from the approved list without prior written approval of 
the City Contract Monitor shall be grounds for non-payment and 
termination of the contract. 
3.3.6.4. Use chemicals and pesticides registered with the Environmental 
Protection Agency (EPA) and the State of Arizona Office of Pest 
Management (OPM) approval. 
3.3.6.5. Comply with all federal, state, and local laws, regulations, standards, 
and ordinances about health, safety, and EPA. 
3.3.6.6. Failure to comply with all federal, state, and local laws, regulations, 
standards, and ordinances about health, safety, and environmental 
protection shall be grounds for non-payment and immediate 
termination of contract. 
3.3.6.7. Ensure any personnel performing the required pest, insect, weed, and 
disease control services are licensed by the State of Arizona to perform 
the necessary services as approved by the State of Arizona OPM. 
3.3.6.8. Provide a list of all certified applicators, copies of licenses, 
certifications, and up-to-date training certificates when requested by 
the City. 
3.3.6.9. Track all chemicals, herbicides, pesticides, types, brands, quantities, 
and associated application ratios for Storm Water NPDES reporting 
and shall provide information when requested by the City Contract 
Monitor. 
 
3.2.8 Pre-Emergent Herbicide Application (Spring and Fall Application) – 
Contractor shall: 
3.3.7.1. Not apply herbicide on windy days when there is a high chance of 
drifting.  
3.3.7.2. Treat all weeds and grasses with an appropriate herbicide before the 
weeds and grasses reach a height of six inches (6”), and the weeds and 
grasses must be mechanically removed. 
3.3.7.3. Include an ultra-violet colored dye in a sufficient amount to be visible 
for five (5) days after herbicide applications- for post-emergent 
chemical applications. 
3.3.7.4. Similarly, control weeds in the winter, but the use of a 2-4-D broadleaf 
herbicide is not permitted. 
3.3.7.5. Do not use soil sterilant of any type. 
3.3.7.6. Ensure all applications include decomposed granite, decorative rock, 
and non-landscaped bare areas per label instructions for long-term (12-
month) control: one fall application (September – November) and one 
spring application (February – April).

3.3.7.7. Assure all trash, litter, debris, and all foreign material are cleared from 
the area to allow the pre-emergent to make direct contact with the soil 
before application. 
3.3.7.8. Water within fourteen (14) days, applying pre-emergent applications via 
a water buffalo or a water truck. The water will be provided via the City. 
The water truck or water buffalo will be at the Contractor’s expense.   
3.3.7.9. Obtain pre-emergent certifications for each seasonal application and 
submit the pre-emergent certifications to the Contract Monitor upon 
completion. 
3.3.7.10. Track all chemicals, herbicides, pesticides, types, brands, quantities, 
and associated application ratios for the State of Arizona, Office of Pest 
Management division, and shall provide information when requested by 
the City Contract Monitor. 
3.2.8.1.1 
Chemical application shall be conducted in compliance with the 
State of Arizona Office of Pest Management, primarily to inhibit 
and /or eradicate existing vegetation and/or weed growth 
3.2.8.1.2 
Permits for chemical control application shall be the responsibility 
of the Contractor 
3.2.8.1.3 
The Contractor shall provide the City of Glendale ROW 
Landscaping Division Contract Monitor a copy of the permit and all 
associated license requirements for their staff to apply herbicide 
chemicals before use, and they are to be approved by the City of 
Glendale Right of Way Landscaping Contract Monitor.  
3.2.8.1.4 
The Contractor must provide spray logs to the city at a minimum 
of once per month. 
3.2.8.1.5 
The Contractor is to ensure that no overspray reaches and affects 
private property and will hold the city harmless for any action 
therein 
3.2.8.2 2.13.2 Any items that don't meet the standard, such as those 
mentioned earlier, will be removed by the contractor at no extra cost 
to the city. 
3.2.8.3 Provide necessary workforce, tools, equipment, and supplies or 
materials as needed to perform the duties of the contract.  
3.3.7.11.  
 
3.2.9 Post-Emergent - Weeds/Grass – Contractor shall: 
3.3.8.1. Not apply herbicide on windy days when there is a high chance of 
drifting. 
3.3.8.2. Treat all weeds and unwanted grasses with an appropriate herbicide 
before the weeds and grasses reach a height of three inches (3”), and 
the weeds and grasses must be mechanically or manually removed 
once the weeds have died from the chemical treatment. 
3.3.8.3. Include an ultra-violet colored dye in an amount to be visible for five (5) 
days after herbicide applications.

3.3.8.4. Control dicots, monocots, and nut sedge using a herbicide (e.g., Round 
Up) or other approved equal or substitute labeled to kill undesired 
weeds, plants, and grasses, by the Contract Monitor(s) per the label 
instructions in the summer season. 
3.3.8.5. Control weeds in a similar manner (as described above in this section).  
The use of a 2-4-D broad-leaf herbicide is not permitted; the chemical 
must be approved by Contract Monitor(s) in the winter season. 
3.3.8.6. Do not use soil sterilant of any type. 
3.3.8.7. Track and submit all chemicals, herbicides, pesticides, types, brands, 
quantities, and associated application ratios for Storm Water NPDES 
reporting and shall provide information on weekly reports to the City 
Contract Monitor. 
3.3.8.8. It is the City’s preference to manually remove weeds that exceed three 
(3”) inches in height and width to provide immediate eradication and 
an aesthetically pleasing landscape. 
3.3.8.8.1. 
Chemical application shall be conducted in compliance 
with the State of Arizona Office of Pest Management, 
primarily to inhibit and /or eradicate existing vegetation 
and/or weed growth 
3.3.8.8.2. 
Permits for chemical control application shall be the 
responsibility of the Contractor 
3.3.8.8.3. 
The Contractor shall provide the City of Glendale Right 
of Way Landscape Division a copy of the permit and all 
associated license requirements for their staff to apply 
herbicide chemicals before use, and they are to be approved 
by the City of Glendale Right of Way Landscape Contract 
Monitor. 
3.3.8.8.4. 
Contractors must provide spray logs to the city at a 
minimum of once per month 
3.3.8.8.5. 
The Contractor is to ensure that no overspray reaches 
and affects private property and will hold the city harmless for 
any action therein 
3.3.8.9. 
2.13.2 Any items that don't meet the standard, such as those 
mentioned earlier, will be removed by the contractor at no extra cost to the 
city. 
3.3.8.10. 
Provide necessary workforce, tools, equipment, and supplies or 
materials as needed to perform the duties of the contract.  
 
 
3.2.10 Damaged Plant Material (Repairs or Replacements) – Contractor shall: 
3.3.9.1. Contractor is responsible for any adverse effects or death of plant 
materials due to the application of chemicals, runoff, and drift onto 
adjacent properties.

3.3.9.2. Report to the Contract Monitor any damaged flora immediately and 
provide pictures of damaged flora. Contractor will be considered non-
compliant if not reported promptly. 
3.3.9.3. At their own expense, make all repairs or replacements of damaged 
plant material within two weeks. Once approved by the City, the 
Contract Monitor will determine the scope of damage and approve all 
repairs and plant replacements 
 
3.2.11 Soil/Turf Conditioning – Contractor shall: 
3.3.10.1. Notify the City Contract Monitor(s) at least two (2) weeks before the 
date of performing soil/turf conditioning, such as turf fertilization, and 
chemical weed control. 
3.3.10.2. Apply two (2) times a year (Applications and associated rates must be 
approved by City Contract Monitor(s) two weeks before application): 
• April – Ammonium sulfate at a rate of 1 pound per 1,000 square 
feet. 
• September – 21-7-14 or approved equal at a rate of one pound of 
nitrogen per 1,000 square feet.  Must be homogeneous type. 
3.3.10.3. Apply Perennial Rye seed at the rate of 12-15 pounds per 1,000 
square feet over scalped areas in September, no later than one (1) day 
after scalping. NOTE- Not currently applicable due to drought 
restrictions  
3.3.10.4. Apply starter fertilizer 16-20-0 or equal upon the approval of City 
Contract Monitor(s) and area top dressed in mulch. NOTE- Not 
currently applicable due to drought restrictions 
3.3.10.5. Aerate turf areas twice a year during the warm-season grass-growing 
period, April -September. 
• All turf irrigation heads, valve boxes, etc., must be identified and 
marked accordingly by the Contractor before aeration 
• Any damage will result in a fine. Refer to section 8. PERFORMANCE 
LEVELS / NON-PERFORMANCE FEES / PERFORMANCE METRICS  
 
3.2.12 Erosion Control – Contractor shall: 
3.3.11.1. Upon request by the City, maintain the integrity of all developed and 
non-developed ROW landscaped areas by restoring erosion-damaged 
areas. Remove and dispose of all debris generated from this work.    
3.3.11.2. Supply labor and ALL equipment (tractor, front-end loader, etc.) as 
necessary to perform the contracted services.  
 
 
3.2.13 Trash / Litter Disposal – Contractor shall: 
3.3.12.1. Retrieve, remove, and dispose of all foreign material that is not part of 
the landscape, which includes but not limited to, trash, papers, cans, 
bottles, broken glass, feces, dead plant material, realty and yard sale

signs, etc., from the contract areas and sidewalks, including any debris 
that is present along the curb and street weekly. If a Contractor finds 
foreign materials that are not identifiable or are deemed potentially 
hazardous, adhere to Glendale Policy ER-05. Contractor shall contact 
the Contract Monitor immediately. 
3.3.12.2. Do not disturb political signs and report any sight obstructions to the  
Contract Monitor. 
3.3.12.3. Service areas may include, but are not limited to, City of Glendale 
designated sidewalks, bridle paths, ROW shoulders, bike and 
pedestrian paths, and any other City-owned properties specified within 
this scope of work. 
3.3.12.4. Fully cover all open bed trucks used for the transportation of waste. 
3.3.12.5. Dispose of all debris and any other matter removed from the 
contracted area in compliance with Federal, State, County, and City 
regulations. 
3.3.12.6. Be solely responsible for any disposal fees (dumping charges) 
incurred. 
3.3.12.7. Remove all found tires from contracted areas  
 
1. 
WORK SCHEDULES – Contractor Shall: 
 
4.1. Provide a complete, detailed work schedule to the Contract Monitor to 
include: 
4.2. Proposed days and times, equipment, and crew size to perform the work 
at each work area,  
4.3. Provide Special crew member names and licenses that will be applying 
herbicides or pesticides, and the name of the Supervisor(s) who will 
oversee the work performed.  
4.4. Provide monthly work schedules that reflect adequate and appropriate 
time for completion of all routine work activities on a daily, weekly, and 
monthly basis, as well as seasonal work activities on an annual basis.  
4.5. Provide work schedules that identify routine and any special tasks 
4.6. Ensure any changes to work schedules are provided to the Contract 
Monitor by Friday, 4:00 p.m., for the following week. 
4.7. Complete all work during the calendar week in which it is scheduled unless 
circumstances occur that are beyond the control of the Contractor and 
approved by the Contract Monitor. 
4.8. Understand that failure to submit schedules as prescribed may be grounds 
for termination of the contract.  
 
2. 
REPORTING – Contractor Shall:

5.1. Provide a completed work schedule report weekly, with hours and the 
number of employees onsite. 
5.2. Use the Glendale Green Sights app to track ALL completed work, including 
before and after photos and tracking tasks performed.  
5.3. Submit to the Contract Monitor the schedule of pre-emergent applications 
ten (10) workdays before application, as well as notify the Contract 
Monitor of any changes immediately due to inclement conditions.  
5.4. Submit post-application spray logs within the same week of application. 
City reserves the right to modify these schedules and the products used.  
 
3. 
BILLING OR INVOICING 
 
6.1. 
Contractors MUST provide a detailed monthly invoice which includes 
the following:  
• City Purchase Order reference number 
• Hours of service 
• Dates of service 
• Itemized products or services rendered 
• Identify the Area of Service or location by areas of service  
• Separate line item for any product discount (if applicable) 
• Separate line item for sales tax 
• Submit invoice within two weeks of job completion 
• At the end of the fiscal year, all invoices must be submitted no later than 
June 16th  
 
4. 
MODIFICATIONS TO PRODUCTS, SCHEDULES, OR SERVICES   
 
7.1. 
The City reserves the right to expand or delete landscaping service 
requirements and/or Areas of Service at any time during the contract period 
when it is deemed to be in the City’s best interest.  
7.2. 
In the event of additional service requirements and/or Areas of 
Service, the City and Contractor shall agree upon changes in writing by 
completing an Amendment to the Agreement.  
7.3. 
Should the City and the Contractor not agree on additional service 
charges, the City reserves the right to perform the extra services with City 
personnel or other outside contract services. 
7.4. 
The City reserves the right to make changes to the landscape 
schedule(s) when it is deemed to be in the City’s best interest. 
7.5. 
The Contractor shall not be compensated for the loss of work due to 
deletions or substitutions to the Contract. 
5. 
PERFORMANCE LEVELS / NON-PERFORMANCE FEES / PERFORMANCE METRICS

The resulting agreement will be a performance-based contract directly related to 
the performance metrics below. Quarterly performance meetings will be held to 
review and discuss the performance metrics.  
 
Ref # 
Description of Situation 
Amount to 
be 
Deducted 
per 
Incident 
3.6.A Non-compliance with Federal, State, and local laws, 
regulations, applicable permits, standards, and ordinances 
about health, safety, and protection of the environment. 
$100 
3.6.B Subpar work that may be necessary to bring the contract 
area up to standard. 
$50 
3.6.C Failure to produce a proper certification relevant to work 
performed upon request 
$100 
3.6.D Complete all irrigation repairs within 48 business hours of 
identifying areas unless otherwise directed by the City.  
$100 
 
 
 
 
All litter is removed from 
all undeveloped public 
right-of-way areas 
100% 
Fine imposed in the 
amount of $100 if this 
metric is not met per site 
All litter removed from all 
developed public right-of-
way areas 
100% 
Fine imposed in the 
amount of $100 if this 
metric is not met per site 
All shrubs in public right-
of-way areas are trimmed 
to prevent visibility 
obstructions 
100% 
Fine imposed in the 
amount of $100 if this 
metric is not met per 
incident 
All tree skirts in public 
right-of-way areas are 
maintained below the 8ft 
level 
100% 
Fine imposed in the 
amount of $100 if this 
metric is not met per site 
Pre-emergent was 
completed on all granite 
and bare areas  
90% 
Fine imposed in the 
amount ranging from 
$500 if this metric is not 
met per site. 
Post-emergent completed 
on all granite and bare 
areas  
90% 
Fine imposed in the 
amount of $100 if this 
metric is not met per site 
Damage while completing 
aeration and fertilization 
of all turf areas due to the 
failure to mark and flag 
90% 
Fine imposed in the 
amount of time, labor, 
and materials for repairs 
if this metric is not met 
per area at a rate of $50

irrigation bell boxes and 
sprinkler heads 
per hour plus the cost of 
materials.

EXHIBIT D 
Services Agreement 
 
COMPENSATION 
  
 
NOT-TO-EXCEED AMOUNT 
The total amount of compensation paid to Consultant for full completion of all work required by the Project during 
the entire term of the Project must not exceed $355,000.00.  
DETAILED PROJECT COMPENSATION 
Compensation will be paid per section 4 of the agreement and attached EXHIBIT D.

URW, LLC  -   EXHIBIT D 
All monthly rates remain unchanged for the duration of this agreement. 
Service Area 
Monthly Charge 
ROW Beardsley / Loop 101 
$8,750.00 
Olive Ave North ROW 
$27,926.00 
Olive Ave South ROW 
$43,400.00 
Cardinals Way 
$1,475.00 
67th Ave Medians (Union Hills to 
Beardsley) 
$392.60 
75th Ave Medians (Union Hills to 
Beardsley) 
$460.20 
Grand Avenue (43rd Ave to 71st Ave) 
$20,200.00 
Monthly Total: $102,603.80 
3-Month Not-To-Exceed Total: $307,811.40