Citizen Participation without labels

kimley-horn.com 
1661 E CAMELBACK RD, SUITE 400, PHOENIX, AZ 85016 
602-944-5500 
 
 
 
 
 
 
 
 
 
 
 
 
 
Citizen Participation Final Report 
for 
VEG Glendale 
 
7720 W Bell Rd, Suite B, Glendale, AZ 85308 
CUP25-01 
February 05, 2025 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CUP25-01
VEG Glendale
Planning Approved:
February 10, 2025

Page 2 
kimley-horn.com 
1661 E CAMELBACK RD, SUITE 400, PHOENIX, AZ 85016 
602-944-5500 
 
I. 
Introduction 
Kimley-Horn and Associates, Inc. are the engineering consultants applying on behalf of the 
Veterinary Emergency Group (VEG). VEG is a 24-hour emergency veterinary hospital interested in 
opening a location at 7720 W Bell Road, Suite B, Glendale, AZ 85308. The site is located adjacent to the 
Arrowhead Towne Center and is between the intersections of W Bell Rd and N 77th/79th Ave. It is an 
existing building that was previously occupied by a retail use.  
Due to the site being zoned Planned Area Development (PAD) – Arrowhead Towne Center with an 
underlying General Commercial (C-2) zone, a Conditional Use Permit, which includes approval of a 
Citizen Participation (CP) Plan, is required to allow the veterinary hospital use.  
II. 
Applicant’s Proposal 
This application seeks approval of a Conditional Use Permit to allow the veterinary hospital use. 
Pursuant to Section 35.2.502 of the City of Glendale Unified Development Code, a veterinary hospital use 
requires approval of a Conditional Use Permit. This Conditional Use Permit application is for the entire 
leasable area as shown on the Site Plan. 
VEG provides emergency veterinary care 24 hours per day, 365 days per year. When clients and 
their pets enter VEG doors, the animal is seen by a doctor right away. VEG hospitals are equipped to 
house the newest veterinary technology to handle emergencies with radiology suites, surgery sites, and 
in-house diagnostics. All operations are done inside the facility, and clients are able to stay with their pet 
through all phases of treatment. 
This proposed VEG location is anticipated to have 16 to 20 staff members. Staff is on site 24 hours a 
day and typically 5 to 8 staff members are on site at a time. Busiest time is anticipated to be 6:00 pm to 
10:00 pm. Approximately 2 to 3 patients are seen per hour. 
The Applicant is excited to bring a 24-hour veterinary clinic operation to the City of Glendale. The 
intensity of the use is appropriate to serve the residents of Glendale and their pets that may need 
emergency veterinary care.  
 
III. 
Citizen Participation Plan Reflection 
The CP Plan detailed the process of mailing letters to potentially affected property owners, 
neighborhood groups, and interested parties. Elements of the CP Plan included a notification area map 
(see Appendix A), a list of notified parties (see Appendix B), a copy of the approved notification letter (see 
Appendix C), an identification of possible public concerns, and methods of collecting and reporting citizen 
input. The notification letters were mailed on January 20, 2025, and an Affidavit of Mailing was submitted 
as confirmation (see Appendix D). A total of 75 individuals were notified. No citizen input via mail, phone, 
or email was returned during the 10-day notification period. We did not receive any feedback regarding 
issues or problems concerning this proposal and have confirmed with our project planner that they did not 
receive anything on their end either.

NEIGHBORHOOD NOTIFICATION AREA 
NAME / TYPE OF REQUEST: 
VEG Conditional Use Permit  
LOCATION: 7720 W Bell Road, Glendale, AZ  
REQUEST: 
The applicant is requesting approval of a Conditional Use Permit 
(CUP) by the Planning Commission to allow a veterinary hospital 
on the property zoned PAD (Planned Area Development).  
 ZONING DISTRICT: PAD 
COUNCIL DISTRICT: Sahuaro 
FORMAL APPLICATION SUBMITTED: No 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
9 
 
Appendix A: Notification Area Map

THIS PAGE WAS LEFT INTENTIONALLY BLANK

kimley-horn.com 
1661 E CAMELBACK RD, SUITE 400, PHOENIX, AZ 85016 
602 944 5500 
 
January 20, 2025 
RE: Veterinary Emergency Group (VEG) – Conditional Use Permit Application 
Dear Neighbor,  
This letter is to inform you that Kimley Horn, on behalf of Veterinary Emergency Group (VEG) is 
applying for a Conditional Use Permit Application (CUP) with the City of Glendale. The property is 
located at 7720 W Bell Road, Glendale, AZ 85308 in the Sahuaro council district. 
This application seeks approval of a Conditional Use Permit to allow the veterinary hospital use. 
Pursuant to Section 35.2.502 of the City of Glendale Unified Development Code, a veterinary hospital 
use requires approval of a Conditional Use Permit. This Conditional Use Permit application is for the 
leasable area shown on the Site Plan. 
VEG provides emergency veterinary care 24 hours per day, 365 days per year. When clients and 
their pets enter VEG doors, the animal is seen by a doctor right away. VEG hospitals are equipped to 
house the newest veterinary technology to handle emergencies with radiology suites, surgery sites, 
and in-house diagnostics. All operations are done inside the facility, and clients are able to stay with 
their pet through all phases of treatment.  
VEG proposes to occupy the existing retail suite at 7720 W Bell Road. No exterior improvements 
besides signage are proposed as part of this application.  
 
A site plan is included with this letter. You may write, email, or call using the contact information 
provided or by contacting Joseline Castaneda for the City of Glendale at 623-930-2823. Comments 
must be received by February 03, 2025. 
 
 
Sincerely,  
 
Soojin Jang, Kimley-Horn 
 
Please contact via: 
 
Mail: See return address on mailing envelope 
Email: Soojin.Jang@kimley-horn.com 
Phone: 571-438-9213 
Appendix C: Approved Notification Letter (with attached Site Plan)

20.0'
10.0'
PROPOSED
VETERINARY
EMERGENCY
GROUP (VEG)
±10,000 SF
PROPERTY LINE
W BELL RD
EXISTING STREET
LIGHT (TYP.)
30.0'
30.0'
30.0'
30.0'
EXISTING FIRE
HYDRANT
EXISTING FIRE
HYDRANT
7720 W BELL RD
APN #200-43-006T
LOJA GLENDALE LLC
ZONING: PAD
GNERAL PLAN: GC
7704 W BELL RD
APN #200-43-006U
SPIRIT SPE PORTFOLIO
2004 6 LLC
ZONING: PAD
GNERAL PLAN: GC
7708 W ARROWHEAD TOWNE CTR
APN #200-43-011A
PRASHANTH REDDY SEPARATE
PROPERTY TRUST
ZONING: PAD
GNERAL PLAN: GC
7714 W BELL RD
APN #200-43-012M
GEN2 ARIZONA
PROPERTIES LLC
ZONING: PAD
GNERAL PLAN: GC
7760 W BELL RD
APN #200-43-012C
ARROWHEAD STV LLC
ZONING: PAD
GNERAL PLAN: GC
7810 W BELL RD
APN #200-43-012K
WORLD TRAVEL INNS
LIMITED PARTNERSHIP VI
ZONING: PAD
GNERAL PLAN: GC
7750 W ARROWHEAD TOWNE CTR
APN #200-43-006P
CTL PROPCO I LLC
ZONING: PAD
GNERAL PLAN: PC
7650 W ARROWHEAD TOWNE CTR
APN #200-43-635
ARROWHEAD TOWNE CENTER LLC
ZONING: PAD
GNERAL PLAN: PC
23.0'
EXISTING
SIDEWALK
EXISTING ADA
STALLS
7720 W BELL RD
VEG - GLENDALE
PREPARED FOR
VETERINARY EMERGENCY GROUP
©
PARKING SUMMARY
USE
REQUIRED
EXISTING
PROPOSED
VEG
(±10,000 SF)
VETERINARY
HOSPITAL,
EMERGENCY
25
-
-
SKECHERS
(±18,000 SF)
RETAIL,
GENERAL
60
-
-
TOTAL
85 (4 ADA)
99 (12 ADA)
99 (12 ADA)
(NO CHANGE)
PROPERTY LINE
LOCATION OF PROJECT
(TENANT SPACE)
LEGEND
NOTES
1.
AERIAL SHOWN DOWNLOADED FROM NEARMAP,
CAPTURED NOVEMBER 15, 2024.
2.
PARCEL DATA PROVIDED IN GIS FORMAT BY THE
MARICOPA COUNTY GIS OPEN DATA, ACCESSED
NOVEMBER 15, 2024.
3.
ALL EXISTING FEATURES SHOWN ARE APPROXIMATE.
4.
PARKING COUNT FROM NEARMAP AERIAL, CAPTURED
NOVEMBER 15, 2024.
5.
FIRE DEPARTMENT ACCESS AND WATER SUPPLY
REQUIREMENTS SHALL BE IN PLACE PRIOR TO
COMBUSTIBLE MATERIALS BEING BROUGHT ON SITE.
6.
PURSUANT TO CHAPTER 32.5 OF THE GLENDALE CITY
CODE, ALL NEW AND EXISTING UTILITIES WITHIN OR
CONTIGUOUS TO THIS SITE SHALL BE PLACED
UNDERGROUND.
7.
ALL UTILITY BOXES, VAULTS AND BACKFLOW
PREVENTION DEVICES SHALL BE PAINTED TO MATCH
THE BUILDING AND SCREENED FROM PUBLIC VIEW BY A
MASONRY WALL OR A ROUND-TOPPED WIRE MESH
ENCLOSURE, PAINTED TO MATCH THE ADJACENT WALL.
8.
SIGHT DISTANCE REQUIREMENTS OF COG DETAIL G-447
(LOCAL STREETS) OR G-448 (ARTERIAL AND COLLECTOR
STREETS) ARE MET FOR ALL DRIVEWAYS AND STREETS.
9.
STREETLIGHTS INSTALLED BY THE DEVELOPER MAY BE
REQUIRED FOR CONSTRUCTION PLAN APPROVAL.
10.
ON-SITE LIGHTING WILL BE PLACED SO AS TO DIRECT
THE LIGHT AWAY FROM ADJACENT RESIDENTIAL USES
AND MUST NOT EXCEED ONE-FOOT CANDLE AT THE
PROPERTY LINE.  THE HEIGHT OF THE PARKING LOT
LIGHTS WITHIN 150’ OF RESIDENTIAL USE TO BE 15’.
HIGH PRESSURE SODIUM (HPS) LIGHTING REQUIRED
ADJACENT TO RESIDENCE.
11.
ON-SITE LIGHTING SHALL MEET OUTDOOR LIGHT
CONTROL ORDINANCE.
12. MAXIMUM NOISE LEVEL 55 DECIBELS (NORMAL
SPEAKING VOICE) AT PROPERTY LINE.
13.
CONVENIENCE USES SHALL BE SUBJECT TO A
SEPARATE CITIZEN PARTICIPATION AND CONDITIONAL
USE PERMIT PROCESS.
14.
THE PROPERTY OWNER IS RESPONSIBLE FOR
MAINTAINING LANDSCAPING IN ALL PUBLIC
RIGHTS-OF-WAY ADJACENT TO THE PROJECT.
1
SITE PLAN EXHIBIT
NORTH
VICINITY MAP
1" = 500'
NORTH
SITE
W BELL RD
N 77TH AVE
N 79TH AVE
SR #24-0873
ZONING TABULATION
1.
PROPOSED USE:
VETERINARY HOSPITAL, EMERGENCY
2.
ZONING:
PLANNED AREA DEVELOPMENT (PAD)
3.
SITE AREA:
         117,438 SF / 2.696 AC
4.
BUILDING LOT 
  
        28,000 SF
COVERAGE:
       0.24
5.
BUILDING AREA:
      
          ±0.64 AC
  (NO CHANGE FROM EXISTING)
6.
NET LANDSCAPED
±0.45 AC
        AREA:  
 
   (NO CHANGE FROM EXISTING)

Appendix D: Affidavit of Mailing