CUP21-09 CPP Final Report without labels

E-Z SERVE, LLC  
Conditional Use Permit  
Case No. CUP21-09 
CITIZEN PARTICIPATION REPORT 
September 15, 2021 
 
APPROVED
 
 21 SEP 2021
City of Glendale
 Planning Division

9 
 
 
September 15, 2021 
 
 
SUMMARY / FINAL REPORT 
Total individuals notified:  58** 
Total Participants:  6 
CONCERNS, ISSUES, PROBLEMS EXPRESSED 
No concerns, issues, or problems were expressed by individuals notified of the 
E‐Z Serve Conditional Use Permit Application.  Two individuals left voicemails 
with inquiries regarding the nature of the application: (1) Burt Smith and (2) Pat 
Foster.  Their phone calls were returned on September 8, 2021 with a voicemail 
from Heather Dukes.  No additional correspondence has been received from 
Mr. Smith or Ms. Foster to‐date. 
 
The applicant also received 4 letters of support from nearby businesses, which 
were submitted as Exhibit C to the Conditional Use Permit Application. 
HOW CONCERNS WILL BE ADDRESSED? 
N/A. No concerns, issues, or problems were expressed by individuals notified of 
the E‐Z Serve Conditional Use Permit Application. 
CONCERNS APPLICANT IS UNWILLING TO ADDRESS 
N/A.  No concerns, issues, or problems were expressed by individuals notified of 
the E‐Z Serve Conditional Use Permit Application. 
HOW THE PROPOSAL HAS BEEN REVISED TO ADDRESS CONCERNS 
N/A. No concerns, issues, or problems were expressed by individuals notified of 
the E‐Z Serve Conditional Use Permit Application. 
APPLICANT SIGNATURE AND DATE 
Signature:  /s/ Heather N. Dukes 
Dated: 9/15/2021 
 
 
**Duplicate property owner mailing addresses were removed when sending 
neighborhood notification letters to those property owners within 300 feet of 
the E‐Z Serve Property. 
CITIZEN PARTICIPATION FINAL 
REPORT

10 
 
REQUIRED ATTACHMENTS: 
NOTIFICATION AREA MAP 
NOTIFICATION LETTER AND SITE PLAN 
ANY OTHER NOTICES, MEETING INVITATIONS, SIGN‐IN SHEETS. (N/A) 
LIST OF PROPERTY OWNERS WITHIN NOTIFICATION AREA. 
“INTERESTED PARTIES” LIST PROVIDED BY PLANNING 
“ADDITIONAL NOTIFICATIONS” LIST PROVIDED BY PLANNING. 
LIST OF HOME OWNERS ASSOC., REGISTERED NEIGHBORHOODS; AND THEIR 
REPRESENTATIVES WHO WILL BE INCLUDED IN THE PLAN (N/A – No HOAs or 
Registered Neighborhoods applicable to this commercial property)

Tab 1 
EXHIBIT 1 
Notification Area Map 
E-Z Serve, LLC  
Citizen Participation Report 
Case No. CUP21-09

4 
NEIGHBORHOOD NOTIFICATION AREA 
NAME OF REQUEST: 
E-Z SERVE, LLC & DR AUTO SALES 
LOCATION: 
5446 & 5452 West Glendale Avenue   
REQUEST: 
 
The applicant is requesting Planning Commission approval for a 
Conditional Use Permit in order to allow for new and used vehicle sales 
and minor auto repair services in the C-2 zoning district. 
ZONING DISTRICT: C-2 (General Commercial) 
COUNCIL DISTRICT: Ocotillo 
FORMAL APPLICATION SUBMITTED:  Yes.

Tab 2 
Department Name 
E-Z Serve, LLC 
CUP21-09 
EXHIBIT 2 
Notification Letter and  
Site Plan 
 
E-Z Serve, LLC  
Citizen Participation Report 
Case No. CUP21-09

August 23, 2021 
Heather Dukes, Esq. 
5064 E. Yucca Street 
Scottsdale, Arizona 85254 
hdukesesq@gmail.com 
RE: 
City of Glendale Case No. CUP21-09 - Conditional Use Permit Request for 
New and Used Vehicle Sales and Minor Auto Repair Services to be Located at 
5446 and 5452 W. Glendale Avenue (the “Property”) 
Dear Property Owner or Neighborhood Organization Representative: 
The purpose of this letter is to inform you that, on behalf of the owner of the above-
referenced Property, E-Z Serve, LLC (“E-Z Serve”), we have recently filed a Conditional Use 
Permit application (Case No. CUP21-09) for the Property, which is located within the Ocotillo 
Council District.  See aerial photograph of Property attached hereto as Exhibit A. 
Project Overview.  There are three (3) existing structures on the Property that are currently 
utilized to facilitate vehicle sales and minor repair services – the central building containing office 
areas and vehicle repair bays, as well as two detached shade-canopy structures at the southern and 
western edges of the Property.  Based on our research of the Property’s history, it appears that the 
existing structures were developed in approximately 1967 and functioned as a gas service station 
historically.  It is understood, based upon review of historic aerial photography, that vehicle sales 
and repair services have been conducted on the Property since approximately 2014. 
The Property is zoned Commercial C-2 - General Commercial district (Zoning Ordinance 
Section 5.750 (“C-2 District”).  New and used vehicle sales and minor auto repair services are uses 
that are permitted in the C-2 District, subject to approval of a Conditional Use Permit. 
On May 22, 2019, the City of Glendale Code Compliance Department issued a compliance 
order for “selling new and used vehicles” without a Conditional Use Permit, as required by the 
Zoning Ordinance. 
E-Z Serve, together with its tenant, DR Auto Sales, has been actively working towards
resolving the outstanding violations with the City’s Code Compliance Department.  In order to 
bring the Property into compliance, we have filed a request for approval of a Conditional Use 
Permit to meet the technical requirements of the Ordinance and to formalize the historic use of the 
Property as “New and Used Vehicle Sales and Minor Repair Services.”  Please note that no 
additions or modifications to the existing structures on the Property are proposed as part of this 
application.

Enclosed with this letter is a copy of the site plan for your review. 
You are welcome to contact me at 602.320.8866 or via email at hdukesesq@gmail.com to 
learn more about this case and provide any comments.  Please provide any comments to this 
conditional use permit application by September 10, 2021.  You may also contact Alex Lerma, 
Planner with the City of Glendale, at 623.930.2810 or via email at alerma@glendaleaz.com. 
Again, I would be happy to answer any questions or discuss any comments that you may 
have regarding this request. 
Yours very truly, 
Heather N. Dukes 
Enclosures 
1. Aerial Photograph of Property
2. E-Z Serve Site Plan prepared by Brian Woods, P.E. of Grading & Drainage Engineers,
Inc., dated August 19, 2021.

EXHIBIT A TO NOTIFICATION LETTER 
5446 and 5452 W. Glendale Avenue

Tab 3 
Department Name 
E-Z Serve, LLC 
CUP21-09 
E-Z Serve, LLC  
Citizen Participation Report 
Case No. CUP21-09 
EXHIBIT 3 
List of Property Owners 
within Notification Area 
and Mailing Labels

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Tab 4 
Department Name 
E-Z Serve, LLC 
CUP21-09 
E-Z Serve, LLC  
Citizen Participation Report 
Case No. CUP21-09 
EXHIBIT 4 
Interested Parties List 
Provided by Planning  
and Mailing Labels

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E-Z Serve, LLC  
Citizen Participation Report 
Case No. CUP21-09 
EXHIBIT 5 
Additional Notifications List 
Provided by Planning  
and Mailing Labels 
Tab 5

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Tab 6 
Department Name 
E-Z Serve, LLC 
CUP21-09 
E-Z Serve, LLC  
Citizen Participation Report 
Case No. CUP21-09 
EXHIBIT 6 
Aerial Map Depicting 
Locations of Supporters 
Letters of Support

Aerial Photograph Depicting Locations of Supporters 
EZ Serve Conditional Use Permit (CUP21‐09) 
September 15, 2021 
 
 
E‐Z Serve Property 
5452 W. Glendale Avenue 
Guillermo Vega Gomez 
Carniceria 
7011 N. 55th Avenue 
Gustavo Zarate 
Road Runner Tire Shop 
5604 W. Glendale Avenue 
Tom Medaglia of Arizona Auto Finance, Inc. 
James Weiers of BHFC Financial Services 
7017 N. 56th Avenue